Amusement Park Analysis
Amusement Park Analysis
Amusement Park Analysis
2014
GLOBAL
ATTRACTIONS
ATTENDANCE
REPORT
Cover: The Wizarding World of Harry
Potter — Diagon Alley ™, ©Universal
Studios Florida, Universal Orlando
Resort, Orlando, Florida, U.S.
CREDITS
TEA/AECOM 2014 Theme Index and Museum Index:
2014
The Global Attractions Attendance Report
Publisher: Themed Entertainment Association (TEA)
Research: Economics practice at AECOM
2014
Editor: Judith Rubin
Publication team: Tsz Yin (Gigi) Au, Beth Chang, Linda Cheu, Daniel Elsea,
Kathleen LaClair, Jodie Lock, Sarah Linford, Erik Miller, Jennie Nevin,
Margreet Papamichael, Jeff Pincus, John Robinett, Judith Rubin,
Brian Sands, Will Selby, Matt Timmins, Feliz Ventura, Chris Yoshii
©2015 TEA/AECOM. All rights reserved.
CONTACTS
For further information about the contents of this report and about the Economics
practice at AECOM, contact the following:
GLOBAL
John Robinett Chris Yoshii ATTRACTIONS
Senior Vice President, Americas Vice President, Economics, Asia-Pacific
ATTENDANCE
john.robinett@aecom.com chris.yoshii@aecom.com
T +1 213 593 8785 T +852 3922 9000 REPORT
Brian Sands, AICP Margreet Papamichael
Vice President, Americas Director, EMEA
brian.sands@aecom.com margreet.papamichael@aecom.com The definitive annual attendance
T +1 202 821 7281 T +44 20 3009 2283 study for the themed entertainment
Linda Cheu www.aecom.com/What+We+Do/Economics and museum industries.
Vice President, Americas
linda.cheu@aecom.com Published by the Themed
T +1 415 955 2928
Entertainment Association (TEA) and
For information about TEA (Themed Entertainment Association): the Economics practice at AECOM.
Judith Rubin Jennie Nevin
TEA Publications, PR & Social Media TEA Chief Operating Officer
judy@teaconnect.org jennie@teaconnect.org
T +1 314 853 5210 T +1 818 843 8497
www.TEAconnect.org
2 3
CONTENTS
THE BIG PICTURE 6 2014 THEME INDEX 22 2014 MUSEUM INDEX 58 ABOUT THIS STUDY 72
Americas 22 Americas 66 Methodology and evolution of the TEA/ 72
Asia-Pacific 38 Asia-Pacific 68 AECOM Theme Index and Museum Index
Europe, Middle East and Africa (EMEA) 48 Europe, Middle East and Africa (EMEA) 70 Frequently Asked Questions 72
About TEA and AECOM 76
LIST OF FIGURES
Worldwide Asia-Pacific
1 Top 10 theme park groups worldwide 9 9 Top 20 amusement/theme parks in Asia-Pacific 44–45
2 Top 25 amusement/theme parks worldwide 10–13 10 Top 20 water parks in Asia-Pacific 46–47
3 Top 20 water parks worldwide 14–17
4 Top 20 museums worldwide 18–21 EMEA
11 Top 20 amusement/theme parks in EMEA 54–55
Americas 12 Top 10 water parks in EMEA 56–57
5 Top 20 amusement/theme parks in North America 30–31
6 Top 10 amusement/theme parks in Latin America 32–33 Museums
7 Top 20 water parks in North America 34–35 13 Top 20 museums in North America 66–67
8 Top 10 water parks in Latin America 36–37 14 Top 20 museums in Asia-Pacific 68–69
15 Top 20 museums in EMEA 70–71
4 5
THE BIG PICTURE
A year of global growth
How did the global attractions
industry fare in 2014?
©Typhoon Lagoon at Walt Disney World,
Lake Buena Vista, Orlando, Florida Very well. The industry has continued
its post-recession attendance growth
at a healthy rate of 4 percent for the top
parks globally.
6 7
Are there any major TOP 10 THEME PARK
trends we should be
keeping our eyes on?
GROUPS WORLDWIDE
There is still a strong focus on Asia
from an investment standpoint, in all
sectors of the business. The continent
is generally under-served in terms of
attractions, and has a growing middle
class increasingly meeting the income Rank Group Name % change 2014 2013
threshold necessary for themed 1 WALT DISNEY ATTRACTIONS 1.3% 134,330,000 132,549,000
entertainment to be viable.
2 MERLIN ENTERTAINMENTS GROUP 5.0% 62,800,000 59,800,000
OCT Group, China
The Middle East is also seeing
3 UNIVERSAL PARKS AND RESORTS 10.4% 40,152,000 36,360,000
a comeback with a number of
developments planned or under 4 OCT PARKS CHINA 6.3% 27,990,000 26,320,000
construction there. While the market is
5 SIX FLAGS INC. -1.8% 25,638,000 26,100,000
clearly smaller than Asia by a significant
margin, a number of attractions make 6 CEDAR FAIR ENTERTAINMENT COMPANY -0.9% 23,305,000 23,519,000
sense, and we’ve seen growth in the 7 SEAWORLD PARKS & ENTERTAINMENT -4.3% 22,399,000 23,400,000
water park area which is a mid-market
product that can certainly thrive in the 8 PARQUES REUNIDOS -14.6% 22,206,000 26,017,000
markets and climate of the Middle East. 9 CHIMELONG GROUP (NEW) 59.9% 18,659,000 11,672,000
Finally, on the high end, we are seeing 10 SONGCHENG WORLDWIDE (NEW) 103.6% 14,560,000 7,150,000
continued planning and development of
TOTAL 5.1% 392,039,000 372,887,000
mega-projects, often with a combination
of themed attractions, resorts, gaming, Figure 1
3 PARKS 11 12
CALIFORNIA, U.S. 22 20
13 15
2 PARKS
HONG KONG
7 PARKS
FLORIDA, U.S.
VISITORS (MILLIONS)
Up to 5m
5m–10m
10m–15m
Rank Park and Location % change 2014 2013 Rank Park and Location % change 2014 2013
1 MAGIC KINGDOM at Walt Disney World, 4.0% 19,332,000 18,588,000 13 OCEAN PARK, Hong Kong SAR 4.2% 7,792,000 7,475,000
Lake Buena Vista, FL
14 LOTTE WORLD, Seoul, South Korea 2.8% 7,606,000 7,400,000
2 TOKYO DISNEYLAND, Tokyo, Japan 0.5% 17,300,000 17,214,000
15 HONG KONG DISNEYLAND, Hong Kong SAR 1.4% 7,500,000 7,400,000
3 DISNEYLAND, Anaheim, CA 3.5% 16,769,000 16,202,000
16 EVERLAND, Gyeonggi-Do, South Korea 1.1% 7,381,000 7,303,000
4 TOKYO DISNEY SEA, Tokyo, Japan 0.1% 14,100,000 14,084,000
17 UNIVERSAL STUDIOS HOLLYWOOD, Universal City, CA 11.0% 6,824,000 6,148,000
5 UNIVERSAL STUDIOS JAPAN, Osaka, Japan 16.8% 11,800,000 10,100,000
18 SONGCHENG PARK, Hangzhou, China 38.3% 5,810,000 4,200,000
6 EPCOT at Walt Disney World, Lake Buena Vista, FL 2.0% 11,454,000 11,229,000
19 NAGASHIMA SPA LAND, Kuwana, Japan -3.6% 5,630,000 5,840,000
7 DISNEY'S ANIMAL KINGDOM at Walt Disney World, 2.0% 10,402,000 10,198,000
Lake Buena Vista, FL 20 CHIMELONG OCEAN KINGDOM, Hengqin, China (new) NA 5,504,000 NA
8 DISNEY'S HOLLYWOOD STUDIOS 2.0% 10,312,000 10,110,000 21 EUROPA PARK, Rust, Germany 2.0% 5,000,000 4,900,000
at Walt Disney World, Lake Buena Vista, FL
22 SEAWORLD FL, Orlando, FL -8.0% 4,683,000 5,090,000
9 DISNEYLAND PARK AT DISNEYLAND PARIS, -4.7% 9,940,000 10,430,000
23 TIVOLI GARDENS, Copenhagen, Denmark 6.6% 4,478,000 4,200,000
Marne-La-Vallee, France
24 DE EFTELING, Kaatsheuvel, Netherlands 6.0% 4,400,000 4,150,000
10 DISNEY'S CA ADVENTURE, Anaheim, CA 3.0% 8,769,000 8,514,000
25 WALT DISNEY STUDIOS PARK AT DISNEYLAND PARIS, -4.7% 4,260,000 4,470,000
11 UNIVERSAL STUDIOS at Universal Orlando, FL 17.0% 8,263,000 7,062,000
Marne-La-Vallee, France
12 ISLANDS OF ADVENTURE at Universal Orlando, FL 0.0% 8,141,000 8,141,000
TOTAL 4.1% 223,450,000 214,708,000
Figure 2B
1 PARK 17 4 PARKS
5 PARKS GERMANY SOUTH KOREA
U.S. 13
2 PARKS 5 7 11
2 3 CHINA 20
15
6 10
1 PARK 8
1
U.A.E.
1 PARK 16 1 PARK 14
COLOMBIA MALAYSIA
19
18
9
3 PARKS 1 PARK
BRAZIL INDONESIA
4
12 1 PARK
AUSTRALIA
VISITORS (MILLIONS)
Up to 1m
1m–2m
2.8% 27.6m 26.8m
2m+ Top 20 water parks worldwide Top 20 water parks worldwide Top 20 water parks worldwide
attendance growth 2013–14 attendance 2014 attendance 2013
Figure 3A
Rank Park and Location % change 2014 2013 Rank Park and Location % change 2014 2013
1 CHIMELONG WATERPARK, Guangzhou, China 4.0% 2,259,000 2,172,000 11 RESOM SPA CASTLE, Deoksan, South Korea 2.4% 1,218,000 1,189,200
2 TYPHOON LAGOON AT DISNEY WORLD, Orlando, FL 2.0% 2,185,000 2,142,000 12 WET 'N' WILD GOLD COAST, Gold Coast, Australia -4.0% 1,200,000 1,250,000
3 BLIZZARD BEACH AT DISNEY WORLD, Orlando, FL 2.0% 2,007,000 1,968,000 13 SHENYANG ROYAL OCEAN PARK — 6.5% 1,172,000 1,100,000
WATER WORLD, Fushun, China
4 THERMAS DOS LARANJAIS, Olimpia, Brazil 17.5% 1,939,000 1,650,000
14 SUNWAY LAGOON, Kuala Lumpur, Malaysia 0.0% 1,100,000 1,100,000
5 OCEAN WORLD, Gangwon-Do, South Korea -5.7% 1,604,000 1,700,200
15 SCHLITTERBAHN, New Braunfels, TX 1.0% 1,037,000 1,027,000
6 AQUATICA, Orlando, FL 1.0% 1,569,000 1,553,000
16 PISCILAGO, Girardo (Bogotá), Colombia -1.6% 1,018,000 1,035,000
7 CARIBBEAN BAY, Gyeonggi-Do, South Korea -8.0% 1,493,000 1,623,000
17 THERME ERDING, Erding, Germany 0.0% 1,000,000 1,000,000
8 AQUAVENTURE WATERPARK, Dubai, U.A.E. 16.7% 1,400,000 1,200,000
18 ATLANTIS WATER ADVENTURE, Jakarta, Indonesia -2.0% 960,000 980,000
9 HOT PARK RIO QUENTE, Caldas Novas, Brazil 0.3% 1,288,000 1,284,000
19 BEACH PARK, Aquiraz, Brazil -1.6% 949,000 964,000
10 WET 'N WILD, Orlando, FL 2.0% 1,284,000 1,259,000
20 WOONGJIN PLAYDOCI WATERDOCI, -5.2% 945,000 997,000
Gyeonggi-Do, South Korea
5 6
5 MUSEUMS
9 11 LONDON, UNITED KINGDOM
2 MUSEUMS 19
NEW YORK, NY, U.S. 7 12
8
1 MUSEUM
VATICAN CITY, VATICAN 2 16 20
1 1 MUSEUM 2 MUSEUMS
BEIJING, CHINA
SEOUL, SOUTH KOREA
17 18 13
3 4
3 MUSEUMS 1 MUSEUM
PARIS, FRANCE
14 15 SHANGHAI, CHINA
10
1 MUSEUM
4 MUSEUMS TAIPEI, TAIWAN
WASHINGTON, D.C., U.S.
VISITORS (MILLIONS)
Up to 2.5m
2.5m–5m
5m–7.5m
Figure 4A
Rank Museum and Location % change 2014 2013 Admission Rank Museum and Location % change 2014 2013 Admission
1 LOUVRE, Paris, France -0.4% 9,300,000 9,334,000 Paid 11 NATURAL HISTORY MUSEUM, 2.6% 5,388,000 5,250,000 Free
London, U.K.
2 NATIONAL MUSEUM OF CHINA, 2.4% 7,630,000 7,450,000 Free
Beijing, China 12 AMERICAN MUSEUM OF NATURAL 0.0% 5,000,000 5,000,000 Paid
HISTORY, New York, NY
3 NATIONAL MUSEUM OF NATURAL -8.8% 7,300,000 8,000,000 Free
HISTORY, Washington, D.C. 13 SHANGHAI SCIENCE & TECHNOLOGY 17.9% 4,220,000 3,580,000 Paid
MUSEUM, Shanghai, China
4 NATIONAL AIR AND SPACE MUSEUM , -3.9% 6,700,000 6,970,000 Free
Washington, D.C. 14 NATIONAL MUSEUM OF AMERICAN -18.4% 4,000,000 4,900,000 Free
HISTORY, Washington, D.C.
5 BRITISH MUSEUM, London, U.K. -0.1% 6,695,000 6,701,000 Free
15 NATIONAL GALLERY OF ART, -5.1% 3,892,000 4,100,000 Free
6 NATIONAL GALLERY, London, U.K. 6.4% 6,417,000 6,031,000 Free Washington, D.C.
7 THE METROPOLITAN MUSEUM OF ART, 0.0% 6,280,000 6,280,000 Paid 16 NATIONAL MUSEUM OF KOREA, 15.9% 3,537,000 3,053,000 Free
New York, NY Seoul, South Korea
8 VATICAN MUSEUMS, Vatican, Vatican 13.2% 6,177,000 5,459,000 Paid 17 MUSEE D'ORSAY, Paris, France 0.5% 3,500,000 3,482,000 Paid
9 TATE MODERN, London, U.K. 18.4% 5,785,000 4,885,000 Free 18 CENTRE POMPIDOU, Paris, France -7.9% 3,450,000 3,745,000 Paid
10 NATIONAL PALACE MUSEUM 22.4% 5,402,000 4,412,000 Paid 19 SCIENCE MUSEUM (SOUTH 1.2% 3,356,000 3,317,000 Free
(TAIWAN), Taipei, Taiwan KENSINGTON), London, U.K.
22 23
The Harry Potter attractions represent two ©Magic Kingdom at Walt Disney
World, Lake Buena Vista, Florida
dominant elements in our contemporary
industry: the sophisticated application of
technology and of Intellectual Property (IP).
24 25
Growth at U.S. theme parks was concentrated
in the top nine parks underscoring the growing
dominance of the major operators.
Shifting demographics – The growth of mobile digital technology
obviously offers the ability for
Of course, there are some long- improvements like online ticketing
term challenges facing the North and real-time queue optimization.
American market: However, it also requires real time
social media monitoring and rapid
– The continued stagnation of middle
class incomes, which may already
response should an issue arise with
the visitor experience.
23.5%
be leading to a bifurcation of the Parque Mundo Aventura,
market. This raises questions about Growth trends Bogotá, Colombia,
the sustainability of recent ticket price attendance growth
©Parque Mundo Aventura, Bogotá, Colombia 2013–14
increases as well as the positioning The growing size of the Asian market is
of some parks relative to the making itself ever more apparent with the
characteristics of the residents and reduction in the number of U.S. theme
tourists to major markets. parks in the top 25 parks worldwide from
Growth at U.S. theme parks was Latin American theme parks
concentrated in the top nine parks,
11 last year to 10 this year, a trend that
– The growth in what were traditionally all of which are Disney and Universal Looking at the Top 10 Latin American
will continue for years to come. While
minority households that in effect parks, and that together saw visitor theme parks, we see a sizable total
in the near term much of the industry’s
are now becoming a majority of the attendance go up by 4.2 percent on last attendance increase for 2014 of more
know-how is traveling out from the U.S.
market, particularly Hispanic/Latino year - an increase of 4.1 million visitors than 5 percent versus the Top 10 in 2013.
to support the development of new
households. This cultural shift in the compared to last year. This was offset This is even more than the previous year’s
parks in other markets, in the longer
visitor demographic may require a by a 2.8 percent fall in attendance at the increase of nearly 4 percent. We also
term this is likely to lead to further
re-thinking of certain expectations and remaining 11 parks which together, had see some shifting around among the top
innovation in the Americas, as successful
models, such as the size of the typical 1.1 million fewer visitors compared to 10 positions and the entry of Xcaret to
new ideas from international parks are
visitor group. last year). This underscores the growing the list.
implemented there.
dominance of the major operators which
have global brand recognition, access to Double digit attendance increases
strong IPs, enhanced accommodation at some parks helped achieve these
offerings, and are also clustered in numbers. Reinvestment paid off for Beto
the top tourist markets of Orlando and Carrero World (Penha, Brazil) which added
Southern California. a new area themed to the Madagascar
IP and was rewarded with about 150,000
more visits, an attendance hike of about
10%. Parque Mundo Aventura (Bogota)
was up 24 percent for 2014, reflecting
The World Cup about 300,000 more visits than the
previous year. This has been attributed
appears to have had
2.4m differing effects on
to Colombia doing well in Brazil’s 2014
FIFA World Cup, motivating people to go
Six Flags Mexico,
Mexico City, attendance at some out and enjoy themselves. Somewhat
surprisingly, the World Cup was also
©Six Flags Mexico, Mexico City attendance 2014
Latin America parks. credited with the opposite effect by some
26 27
other Latin American park operators, Water parks —
such as El Salitre Magico (Bogota) which
said that it cut into their attendance. a dynamic sector 15.6%
In Guatemala, Mundo Petaha’s strong Baboon Lagoon at Zoombezi
More than 8 million in annual attendance
increase of about 8 percent, an additional Bay, Powell, Ohio, U.S.,
is represented by the Top 10 European attendance growth 2013–14
80,000–90,000 visits, was largely
and Middle East water parks, including
credited to continued growth of the
indoor facilities which have significant
national economy.
market share in Europe and are part of
As new markets grow, such as we are the study this year. We expect to see
currently seeing in Asia, the Middle East growth in this sector, especially in Dubai
and Latin America, we become aware and the U.A.E. Please refer to the EMEA
of parks and their performance, which section of this report for further details of
sometimes leads to the addition of new water parks in this region.
parks to the lists, or revisions to their
Returning our focus to the Americas: Just
performance. Such is the case this year
as with theme parks, North American
with Parque Xcaret (Cancun, Mexico),
water parks constitute a mature market ©Graham S. Jones/Columbus Zoo and Aquarium
which is listed for the first time in the Top
and most enjoyed steady business in
10 in seventh place, with about 1.2 million
2014. The Top 20 water parks in the
attendance and about 1 percent growth.
region grew in overall attendance from increases were seen at Zoombezi Bay table of water parks in Latin America,
15 million to nearly 15.3 million this year with some 50,000-60,000 additional coming in just under Thermas dos
— an increase of 1.6 percent. Significant visits, driven by the replacement of an Laranjais (Olimpia, Brazil) which posted
existing structure with a new one called 1.9 million attendance for 2014. Both of
Baboon Lagoon, which has over twice these Brazilian water parks are integrated
the waterslides and a more immersive into destination resorts. We’re seeing
guest experience. In addition to attracting impressive growth in the Latin American
lots of new visitors, it also won an water park market, with four of them also
International Association of Amusement appearing in the top 20 worldwide.
Parks and Attractions (IAAPA) Best New
Product Award for the best Themed We are pleased to be forming deeper
Exhibit Design for Zoos, Aquariums, and ties with the water parks in this part of
Museums. At the top of the water park the world, and now have many of them
market, Wet ‘n Wild Orlando was up 2 reporting attendance on their own.
percent; Typhoon Lagoon, Aquatica and AECOM has been doing a fair amount of
others were up 1 percent. work in Latin America and participating
in trade expos, and we have also been
The performance of Latin American water visiting the parks. Other notable numbers
parks demonstrated some complexity. for this area include Wet ‘n Wild São
First of all, we have re-stated the Paolo, which saw attendance jump 26
2013 numbers for Hot Park Rio Quente percent, equating to some 100,000 new
(Caldas Novas, Brazil) which had been visits. This was due to the addition of a
underestimated at below 250,000 — a major new ride (Vortex) and World Cup
28 29
TOP 20 AMUSEMENT/THEME PARKS Figure 5A/5B
NORTH AMERICA
Rank Park and Location % change 2014 2013
3 EPCOT at Walt Disney World, Lake Buena Vista, FL 2.0% 11,454,000 11,229,000
2 PARKS 15 16
14
3 PARKS 10 SEAWORLD FL, Orlando, FL -8.0% 4,683,000 5,090,000
OHIO, U.S. 17 NORTH EAST U.S.
11 SEAWORLD CA, San Diego, CA -12.0% 3,794,000 4,311,000
6 PARKS 19 12 BUSCH GARDENS TAMPA BAY, Tampa, FL 1.0% 4,128,000 4,087,000
CALIFORNIA, U.S.
20 13 KNOTT'S BERRY FARM, Buena Park, CA 0.0% 3,683,000 3,683,000
8
8 MUNDO PETAPA, Guatemala City, Guatemala 7.8% 1,138,000 1,056,000
VISITORS (MILLIONS)
Up to 5m
5m–10m
10m–15m
Up to 1m
1m–2m
1.6% 15.3m 15.0m
2m+ Top 20 water parks Top 20 water parks North Top 20 water parks North
North America attendance America attendance 2014 America attendance 2013
growth 2013–14
Figure 7A
2 HOT PARK RIO QUENTE, Caldas Novas, Brazil 0.3% 1,288,000 1,284,000
2
1
8
6
VISITORS (MILLIONS)
Up to 1m
1m–2m
5.7% 7.9m 6.4m
2m+ Top 10 water parks Top 10 water parks Latin Top 10 water parks Latin
Latin America attendance America attendance 2014 America attendance 2013
growth 2013–14
Figure 8A
38 39
Three Asian groups — OCT, Chimelong Theme park industry currents ©Hangzhou Paradise
and Songcheng — are now established in located in Songcheng Park,
the top 10 theme park groups worldwide. Shanghai Disney Resort anticipation Hangzhou, China
How did they get there? For OCT it is Shanghai Disney Resort is now scheduled
primarily from adding new parks and to open in spring 2016 as they have
keeping their existing parks fairly stable. expanded the park capacity and are
Chimelong was propelled onto this list taking the time to make sure everything
for the first time via the successful is ready. It is not unusual for parks in
opening of Chimelong Ocean Kingdom. China to open prematurely to coincide
Songcheng is aggressively growing, with a holiday — but in our opinion, it’s
adding new cultural parks and show better to take the additional time when
venues in a number of cities. We will possible in order to be truly prepared.
see more from all three of these groups;
expanding geographically is OCT’s model, Songcheng and Universal:
and Chimelong and Songcheng both Reinvestment drives growth
have several new projects in the pipeline The very strong year for theme parks in
as well. Two groups, Fantawild and Asia was propelled by the fundamental
Haichang in China, were squeezed off the market growth, particularly in China,
list this year but don’t count them out as based on the increases in wealth
they expand their portfolios and parks. and tourism that drive visitation. The
other driver of visitation is, of course,
Asia’s larger parks keep getting larger, reinvestment — keeping the quality
adding and expanding to leverage a bar high and adding new attractions to
growing market, especially tourists. For bring customers back year after year.
example, Lotte World in South Korea This was quite visible in Asian projects
experienced a big increase in attendance that expanded and reinvested in 2014, needed to maintain high production no other theme parks nearby (although
almost entirely due to Mainland Chinese for example The Wizarding World of value shows. The park itself, themed convenient to Macau). Ocean Kingdom is
tourists visiting the park. Ocean Park Harry Potter at Universal Studios Japan, on the Song Dynasty, is primarily very much a destination, and Chimelong
and Hong Kong Disney are driving although open only half of the year, tourism-driven, with success boosted opened a 1,888-room themed hotel with
more leisure tourism to Hong Kong, brought the park record attendance for by a very strong group sales and tour the park, and is adding two more hotels
and another tourism bump will result the entire calendar year. program oriented to adults, seniors, and with around 2,000 additional rooms. The
when Shanghai Disney Resort opens in school groups. adult admission price to Ocean Kingdom
2016. Overall we’ll see more Asian parks In China, another example is Songcheng, is 350 RMB — 80 percent higher than
which added a new 4,500-seat Chimelong rising the competitive market price (in China)
appearing on the top-attended charts
performing theater for live historical Open for just 11 months in 2014, and still of 200 RMB. This sends a message to
over time.
dramas, effectively doubling the park’s adding new attractions, Chimelong Ocean the industry that people are prepared
visitor capacity. The new theater is very Kingdom is already at number 10 on the to pay for quality in this market. This
well equipped with all the resources Asia Top 20 list. This performance is demonstrable ability to handle higher
especially impressive taking into account prices will move the entire sector toward
that the park is in a new location — with higher quality. Continual reinvestment
is necessary to maintain growth, and lost their lives. Water park attendance
parks need to be able to raise prices to in Indonesia was also down due to
support the cost of those new attractions, poor weather.
creating magical, innovative visitor
experiences that in turn continue to build That said, the Asian water park sector
the market of satisfied patrons. has become significant enough that
our top list was expanded from 15 to 20
Water parks — expansion properties this year. As more companies
have entered this part of the market in
despite weather Asia, it was time to expand the study
Weather and other factors combined to to allow a more consistent comparison
make 2014 an indifferent year for water with our Top 20 lists in Europe and the
park attendance in some parts of Asia. Americas. And performance in Asia was
South Korea’s water parks suffered still high enough that eight of the water
in particular from the disheartening parks on our Top 20 global list for water
effects of the MV Sewol ferry disaster in parks in 2014 are in that region.
which hundreds of high school students
Some park numbers were up quite Expect continued future growth in this
5.5m significantly, such as Sunway (Malaysia), sector, particularly in China. Although
which benefited from strong marketing most of the Top 20 Asian water parks
Chimelong Ocean
Kingdom, Hengqin,
and a boost from Tourism Malaysia. are outside of China, more than 21 new
China, attendance 2014 Chimelong water park, the best water parks opened in China during the
performer, produced an attendance last year– a reflection of high interest and
surge by heating the water in its pools smaller investment required compared to
and attractions, which allowed them to building a theme park.
extend the operating season significantly,
opening a month earlier and closing a
month later.
10m–15m
2 3 4 4 RESOM SPA CASTLE, Deoksan, South Korea 2.4% 1,218,000 1,189,000
9 15
5 PARKS
SOUTH KOREA 5 WET 'N' WILD GOLD COAST, Gold Coast, Australia -4.0% 1,200,000 1,250,000
6 6 SHENYANG ROYAL OCEAN PARK — 6.5% 1,172,000 1,100,000
WATER WORLD, Fushun, China
10 1 PARK
JAPAN 7 SUNWAY LAGOON, Kuala Lumpur, Malaysia 0.0% 1,100,000 1,100,000
19 20
14
7
16 17
1 PARK 12 WATER KINGDOM, Mumbai, India 0.0% 750,000 750,000
SINGAPORE
13 THE JUNGLE WATER ADVENTURE, Bogor, Indonesia -16.0% 739,000 880,000
3 PARKS
MALAYSIA 14 SUNWAY LOST WORLD OF TAMBUN, Perak, Malaysia 40.0% 700,000 500,000
1m–2m
1.2% 19.4m 19.1m
2m+ Top 20 water parks Top 20 water Top 20 water
Asia‑Pacific attendance parks Asia‑Pacific parks Asia‑Pacific
growth 2013–14 attendance 2014 attendance 2013
Figure 10A
48 49
2014 was generally a good year for the European
parks, with all but the French Disney properties
increasing their attendance.
25.9% 13.7% -4.7% Looking ahead, some of the larger theme parks
Parque Warner, Madrid, Futuroscope, Jaunay- Disneyland Park At Disneyland
are planning investment in new attractions which
Spain, attendance
growth 2013–14
Clan, France, attendance
growth 2013–14
Paris, Marne-La-Vallee, France,
attendance change 2013–14
will keep shaking up the industry.
50 51
Operator news by CDA throughout Europe and we expect
to see this group steadily increasing its
1.4m
Merlin Entertainments continued its overall visitor number to its leisure parks. Aquaventure Waterpark,
upward momentum and has kept its Dubai, U.A.E., attendance 2014
position as the world’s second largest A first look at EMEA
theme park group, with a slightly
waterparks
reduced growth of 5 percent in its overall
attendance. The company recorded This year the Theme Index includes, for
strong performances in its theme parks the first time, a study of visitation to
— especially the LEGOLAND parks — but water parks in EMEA. As it is the first
it was a somewhat mixed picture for their time this category has been included, it’s
Midway attractions. These were impacted possible that new gems of water parks
in Asia by political unrest in Thailand performing very well in the regional
and the U.S. East Coast and Midwest markets will come or be brought to our
units suffered from cold weather at the attention in future.
beginning of the year, combined with a
delay in the capital investment program. The 2014 list shows a cluster of water
parks in the Middle East, where their
Compagnie des Alpes (CDA), another development has been something of
European based operator, has taken the a trailblazer for the more intensive
opportunity of the improving economic theme park projects under way. Most of
climate to divest, and has sold both Walibi these Middle Eastern water parks are
Sud-Ouest and Dolfinarium in January characterized by being highly themed,
2015. Other concepts are being rolled out around culturally relevant stories. These this history and incorporate some of
having grown their own in-house IP
water parks are providing an interesting these aspects. Those featured in our
combination of all the usual elements list are those with a minimum of three
such as slides and rivers, but also water slides / flumes, a wave pool, retail
distinctly theme park-ish rides. The warm and food areas, and at least two of the
8.4% weather in this region has naturally made
these parks a hit year-round with both
following other elements:
1
14
2 3 PARKS 6 PORT AVENTURA, Salou, Spain 2.9% 3,500,000 3,400,000
5 15 GERMANY 7 LISEBERG, Gothenburg, Sweden 8.4% 3,100,000 2,860,000
8
5 PARKS 1 PARK 8 GARDALAND, Castelnuovo del Garda, Italy 1.9% 2,750,000 2,700,000
20 6 ITALY
FRANCE 9 ALTON TOWERS, Staffordshire, U.K. 3.0% 2,575,000 2,500,000
2 PARKS
13 16
10 LEGOLAND WINDSOR, Windsor, U.K. 7.3% 2,200,000 2,050,000
SPAIN
11 THORPE PARK, Chertsey, U.K. 5.0% 2,100,000 2,000,000
6 8
3
6 PARKS 7 AQUALAND, Koln, Germany 700,000
GERMANY
8 PALM BEACH, Nurnberg, Germany 680,000
2 9 YAS WATERWORLD, Abu Dhabi, U.A.E. 675,000
TOTAL 8,320,000
1
Figure 12B
5
4
1 PARK 3 PARKS
TENERIFE, SPAIN
U.A.E.
9
VISITORS (MILLIONS)
Up to 1m
1m–2m
8.3m
2m+ Top 10 water parks
EMEA attendance 2014
Figure 12A
1.6% 107.3m 105.6m Economist, EMEA likely due to the effect of tightening visa
restrictions over the course of the year
Top 20 museums worldwide Top 20 museums worldwide Top 20 museums worldwide leading to increasing domestic tourism.
attendance growth 2013–14 attendance 2014 attendance 2013
58 59
There are currently a number of museums in Tate Modern: Turbine Hall
Western Europe making major reinvestments. ©Tate Photography
Worth noting is the increase in the visitor recorded by the Reina Sofia in Madrid,
numbers to the Vatican Museums. We which is entirely ascribed to the increase
think this can be largely attributed to the the previous year for the Dali exhibition.
“Francis effect”; he was elected Pope in All other Spanish museums show
mid-2013, and 2014 would have been the increases in attendance.
first year this effect would have been felt
in full. (This is a factor we don’t think the These figures demonstrate the massive
other museums can replicate!) impact that traveling blockbuster
exhibitions can have. When Will
The excitement over the re-opening of Gompertz, the BBC Arts Editor,
the Rijksmuseum in Amsterdam seems to commented on the state of the British
have moderated, as is expected after any museum industry he said: “Museums
major expansion or investment. Annual
attendance for 2014, the first full year of
and galleries have become masters
of the mega-blockbuster: big, once-
18.4%
museum operations since re-opening is in-a-lifetime exhibitions like Matisse Tate Modern, London,
up by 11.4 percent, a very healthy figure at Tate Modern or Rembrandt at the attendance growth
2013–14
but less than the dramatic 25 percent National Gallery that become must-
seen immediately after re-opening. Last see attractions.” We noted this trend
year’s 2.2 million visitors were achieved in our 2013 report and it is here to stay.
in the last three quarters of 2013. We It seems to make no great difference mid-2014 following a period of significant Museums in North America
are looking forward to seeing how the in performance for the top museums refurbishment and attendance seems
museum thrives in 2015. whether entry is free or paid. The much likely to increase significantly. Stability, high-tech reinvention
greater influence on visitor numbers is and new sources of capital
Uplifting blockbusters Looking to the Middle East, there are
the number and quality of the temporary
exciting openings in the years ahead. North America is generally a very
exhibitions hosted by the institution.
A closer look at some of the numbers The widely publicized development of mature market for museums. Numbers
within the Top 20 reveals some fairly Reinvestments and the pipeline Saadiyat Island in the U.A.E. is the most from the top attended venues in 2014
large ups and downs in attendance significant pipeline development in the indicate that, on average, visitation
at individual museums. The biggest There are currently a number of EMEA region. Three major museums levels have remained stable. In the big
performer for 2014 was the Tate Modern, museums in Western Europe making are planned to open in the next three museum cities, up-and-down variation
which hosted the very successful and major reinvestments. The Imperial War years, including the Louvre Abu Dhabi, was mostly related to opening and
much publicized Matisse exhibition. Museum in London will be a museum the Zayed National Museum, and closing dates of temporary exhibitions
The biggest drop in visitor numbers was to watch, as it partially re-opened in Guggenheim Abu Dhabi. or major events. Unique external factors
also played a part — such as the Polar
Vortex affecting Chicago museums and
the government shutdown affecting
Washington, D.C. museums.
9.3m 13.2% -19.2%
Louvre, Paris, Vatican Museums, Vatican, Reina Sofia, Madrid, Spain
attendance 2014 attendance growth 2013–14 attendance change 2013–14
60 61
Museums in North America are undergoing 6.28m
a wave of reinvestment in core exhibitry and The Metropolitan
64 65
TOP 20 MUSEUMS NORTH AMERICA
HOUSTON, TX 5 6
Up to 2.5m CALIFORNIA ACADEMY OF SCIENCES, 0.0% 1,400,000 1,400,000 Paid
2.5m–5m
2 MUSEUMS 10 17 18 San Francisco, CA*
LOS ANGELES, CA 17 NATIONAL MUSEUM OF THE AMERICAN INDIAN, -4.6% 1,300,000 1,363,000 Free
5m–7.5m
7 MUSEUMS Washington, D.C.
WASHINGTON, D.C. 18 UDVAR-HAZY CENTER, Washington, D.C. 0.0% 1,300,000 1,300,000 Free
19 FIELD MUSEUM OF NATURAL HISTORY, -4.4% 1,229,000 1,286,000 Paid
Chicago, IL
7.5m +
20 THE CHILDREN'S MUSEUM OF INDIANAPOLIS, -0.4% 1,210,000 1,215,000 Paid
Indianapolis, IN
Figure 13A
TOTAL -2.6% 53,514,000 54,927,000
-2.6% 53.5m 54.9m Figure 13B *Ties are counted only once in total
Top 20 museums North America Top 20 museums North Top 20 museums North
attendance growth 2013–14 America attendance 2014 America attendance 2013
ASIA-PACIFIC
Rank Museum and Location % change 2014 2013 Admission
1 NATIONAL MUSEUM OF CHINA, Beijing, China 2.4% 7,630,000 7,450,000 Free
2 NATIONAL PALACE MUSEUM (TAIWAN), 22.4% 5,402,000 4,412,000 Paid
Taipei, Taiwan
3 MUSEUMS 3 SHANGHAI SCIENCE & TECHNOLOGY 17.9% 4,220,000 3,580,000 Paid
4 5 SOUTH KOREA MUSEUM, Shanghai, China
1
12 4 NATIONAL MUSEUM OF KOREA, 15.9% 3,537,000 3,053,000 Free
Seoul, South Korea
6 10 17 18 3 MUSEUMS 5 NATIONAL FOLK MUSEUM OF KOREA, 20.9% 3,271,000 2,706,000 Free
JAPAN
9 MUSEUMS 9
Seoul, South Korea
CHINA 11
3 6 CHINA SCIENCE TECHNOLOGY MUSEUM, 6.6% 3,218,000 3,020,000 Paid
Beijing, China
19 15 20
7 7 ZHEJIANG MUSEUM, Hangzhou, China 33.9% 3,023,000 2,258,000 Free
5m–7.5m 17 TOKYO NATIONAL MUSEUM, Tokyo, Japan 36.4% 1,915,000 1,404,000 Paid
18 NATIONAL MUSEUM OF NATURE AND -26.6% 1,777,000 2,420,000 Paid
13
1 MUSEUM SCIENCE, Toyko, Japan
7.5m + AUSTRALIA 19 CHINA THREE GORGES MUSEUM -16.3% 1,700,000 2,030,000 Free
(CHONGQING MUSEUM), Chongqing, China
Figure 14A 20 SUZHOU MUSEUM, Suzhou, China 2.5% 1,481,000 1,445,000 Free
TOTAL 9.1% 57,832,000 53,024,000
9.1% 57.8m 53.0m Figure 14B
8 MUSEUMS 1 MUSEUM 3 NATIONAL GALLERY, London, U.K. 6.4% 6,417,000 6,031,000 Free
LONDON, U.K.
EDINBURGH, U.K.
11
1 MUSEUM 4 VATICAN MUSEUMS, Vatican City 13.2% 6,177,000 5,459,000 Paid
1 MUSEUM ST PETERSBURG,
RUSSIA
5 TATE MODERN, London, U.K. 18.4% 5,785,000 4,885,000 Free
2 3 18 AMSTERDAM, 6 NATURAL HISTORY MUSEUM, London, U.K. 2.6% 5,388,000 5,250,000 Free
NETHERLANDS
7 MUSEE D'ORSAY, Paris, France 0.5% 3,500,000 3,482,000 Paid
15
5 6
1 8 CENTRE POMPIDOU, Paris, France -7.9% 3,450,000 3,745,000 Paid
2.5m–5m
5m–7.5m
Figure 15A
Methodology and evolution of estimates where necessary. The global can’t control that. However, all of the How do you estimate figures for
market is studied as a whole, and each of major operators are publicly owned individual parks and museums that
the TEA/AECOM Theme Index its main regions is also studied separately: and therefore obliged to report total don’t report them?
and Museum Index the Americas, EMEA, and Asia. attendance and financial performance
information at the corporate level, even if Fortunately, with more than 50-years
This is the ninth annual Theme Index and For a theme park or water park to be experience working in the attractions
they don’t break it down to the park level.
Museum Index collaboration between the included in the report, at a minimum industry, AECOM’s Economics practice
Themed Entertainment Association (TEA) the property must be gated (entry ticket Over-reporting may get an operator has a strong understanding of what
and AECOM, although the study itself has required) and the park generally must temporarily higher on the list than its drives performance at the park level and
been in existence for much longer. The be focused on the visitor experience. competitors, but it will cause problems, a robust process to estimate attendance
report has evolved over the years, starting To be included on the top chains list, a some in the near term and others down where necessary.
as just a report on major U.S. theme parks, chain operator must have theme parks in the road. In the near term, if attendance
with additional regions (EMEA, Asia, Latin its portfolio. is up but revenues or profitability are not, The following outlines our general process:
America) and attraction types (water it raises questions. In the longer term,
– We start by reviewing publicly available
parks, museums) added over time. It is Frequently Asked Questions eventually, they’ll hit a point where the
information about the performance
of course a significant effort to prepare numbers are too far off to be believable.
now, with 190 attractions included in the Why should parks share their numbers? of the multi-park/attraction
Misrepresenting also complicates the
report, and many more tracked annually. When operators share their information operators and also the individual
picture if the company eventually goes
it is good for the industry. It ties directly parks/museums. We also review
public, or is acquired or wants to sell off an
Inclusion in the annual Theme Index into re-investing wisely in ways that bring information that we have collected as
individual property. Operators know this.
and Museum Index is now seen as a in more attendance and more repeat part of the previous year’s report and
benchmark of success among operators, visitation, driving revenue and profits. Misreporting also raises false throughout the year.
parks, and museums. Every year AECOM Tracking differences and fluctuations in expectations. If you’re trying to make – Where park/museum-level information
hears from parks and museums desiring attendance helps the industry recognize an investment decision and forecast is missing, we then ask the multi-park
to share their attendance increases and what drives changes in attendance. future performance, you need accurate operators and the individual parks/
earn a place on the list. Those who believe Knowing what works, what doesn’t information. If a property is not investing museums to provide us with their
their properties should be included in work — and where and why — allows in regular improvements, yet reports attendance figures, and many of them
the report are encouraged to contact operators to make wise investment that numbers are stable or growing, the do so directly.
the AECOM office in their region, after decisions and to know what results can be numbers are suspect. Moreover, it’s not
studying the criteria for consideration expected. That’s the heart of market and the kind of secret that can be kept for – Where we do not receive specific
given below. The more feedback and feasibility analysis. long. People move from one operator to park/museum-level figures from
information we receive, the more accurate another and they take that knowledge the operator, we use a detailed
this report will become. Do some operators exaggerate in with them. Consultants are called upon to methodology that considers the
order to look more successful? help interested parties evaluate ongoing following: historic attendance trends at
AECOM obtains the figures used to What can you do about that? the park/museum; generally available
operations as well as potential new
create the TEA/AECOM Theme Index Our role is to share what the industry information on the park/museum and/
investments and activities.
and Museum Index through a variety of operators say officially or, if that or operator; park/museum changes,
sources, including statistics furnished information is not provided, to share our In other words, over-reporting will such as new rides, areas, shows,
directly by the operators, historical best estimate based on information that eventually come to a point of correction. exhibits, ticket prices, intellectual
numbers, financial reports, the we do know as well as our professional Our advice is to trust the process. property connections, etc.; general
investment banking community, local experience. It’s possible that some economy of the nation and the specific
tourism organizations, and professional are over-reporting their numbers. We metropolitan area; tourism trends
72 73
nationally and in the metropolitan a higher level of quality can be Why aren’t other attraction types How can so much growth (in
area; for parks, weather trends in the transmitted from more developed included, such as zoos and aquariums, Asia) be sustained?
area, particularly during peak periods; markets into emerging markets. We observation experiences, and sports and In China alone, there are about 200
the performance of nearby parks/ frequently work for operators who performance venues? cities with a population of one million
museums and other attractions; are looking to enter the attractions The report has evolved over the years, or higher. That’s not even considering
media coverage about the operator/ business, or to grow or improve their starting as just a report on major U.S. Beijing or Shanghai. In the US, virtually
park/museum; and select factors existing operations. We also team theme parks, with additional regions every city with the equivalent population
as relevant. with attraction master planners and (EMEA, Asia, Latin America) and attraction has a theme park or water park or similar
designers to help correctly position and types (water parks, museums) added over kind of attraction. By this gauge, it is not
– Park/museum operators are also given
right-size parks and museums to match time. That said, we are indeed considering surprising that China alone can support
the opportunity to review and comment
their market potential and optimize additional attraction types and will significant numbers of new parks.
on AECOM’s estimate before the Theme
their financial performance. include these as interest is shown and
Index and Museum Index are finalized How does Asia’s growth compare
resources allow.
and published. Of those that don’t What causes wide swings in performance to the way the theme park industry
provide official figures at the park/ at parks and museums? We just saw the first major terrorism developed in the U.S.?
museum level, we generally receive As can be seen from the process outlined incident this year at an attraction, The difference is the scale and rapidity
some form of feedback regarding the above, there are a lot of factors affecting the Bardo Museum in Tunisia. Is this of growth, which is currently fueled by
individual parks/museums. Leadership the performance of a park or museum, something the industry should be rapidly increasing income levels and a
at TEA (the Themed Entertainment including past performance, new concerned about? growing middle class. The development
Association, which publishes and helps offerings, the economy, tourism, weather, We think the industry has been concerned is also driven by government, which
edit the report) plays an important role media coverage, management, and more. about it for some time, and has quietly sees tourism, culture and theme parks
here, encouraging responses. Typically, large changes in attendance, been taking steps to ensure the safety and as a good industry bet compared to
up or down, are driven by major changes security of its visitors. smokestack industries. Growing the
– As the leading provider of business
in one or more of these factors, with the service economy, domestic tourism
planning studies worldwide for
relationship between the two frequently Is the Asian market on a path to and domestic consumption are seen as
attractions, our group also works
clear when examined in detail. saturation? So many projects employment generators. Government on
frequently with all of the major
are being announced. all levels are encouraging the development
operators, parks, and museums, How is a water park defined for the China still has quite a way to grow as do of the themed entertainment industry in
providing us with the opportunity to purposes of the Theme Index? South East and South Asia. Demand from China and Asia.
periodically compare our estimates A water park must have a minimum of the market, population and tourism are
with actual exact figures. We use three water slides / flumes, a wave pool, all in a growth cycle. Smarter players At what point will the Asian market
this to adjust our methodology retail and food areas, and at least two of understand the potential and the market overtake The Americas?
where necessary. the following other elements: tube rides; is moving up to a better quality product. We’ve forecast that will happen by 2020.
– As part of our active work in these free-form pool; lazy river; and kids water This is a boom time and likely to continue It may be a little earlier than that; once we
markets and our awareness of play area. In Asia and America, the water for another five years — and within it see Disney Shanghai and Universal Beijing
what drives performance and the parks are defined as outdoor facilities. there will be great successes and failures. open, we may revise the forecast.
macroeconomics of different countries, There will always be projects that don’t
we visit the parks and museums, succeed for one reason or another, such
watching for new development and as poor concept, poor location, or under
trends. We help to bring professional funding. There will be failures in the
processes to the industry so that market when projects are done for the
wrong reasons.
74 75
TEA and AECOM express thanks
to the numerous park and museum
operators who graciously and
generously furnished attendance
information, enabling this report to be
as complete and accurate as possible.
About AECOM
AECOM is a premier, fully integrated professional and technical
services firm positioned to design, build, finance and operate
infrastructure assets around the world for public- and private-sector
clients. With nearly 100,000 employees — including architects,
engineers, designers, planners, scientists and management and
construction services professionals — serving clients in over 150
countries around the world, AECOM is ranked as the #1 engineering
design firm by revenue in Engineering News-Record magazine’s
annual industry rankings. The company is a leader in all of the
key markets that it serves, including transportation, facilities,
environmental, energy, oil and gas, water, high-rise buildings
and government. AECOM provides a blend of global reach, local
knowledge, innovation and technical excellence in delivering
customized and creative solutions that meet the needs of clients’
projects. A Fortune 500 firm, AECOM companies, including URS
Corporation and Hunt Construction Group, have annual revenue of
approximately $19 billion.
About TEA
The TEA (Themed Entertainment Association) is an international
nonprofit alliance founded in 1991 and based in Burbank, Calif.
TEA represents some 8,000 creative specialists, from architects
to designers, technical specialists to master planners, scenic
fabricators to artists, and builders to feasibility analysts working
in some 1,000 firms in 40 different countries. TEA presents the
annual Thea Awards and the TEA Summit and hosts the annual
SATE conference (Story, Architecture, Technology, Experience). TEA
also produces a variety of print and electronic publications, and is
pleased to collaborate with AECOM for the 9th consecutive year on
the TEA/AECOM Theme Index and Museum Index.
teaconnect.org aecom.com/themeindex
aecom.com aecom.com/museumindex v1.1
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