About Tata AIA Life

Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed
by Tata Sons Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent
leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life
insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has
written retail new business weighted premium of INR 1,397 crores for the financial year 2017-
18. For the same period, the 13th month persistency of the company was at 81.2% and, the retail
claims settlement ratio was 98%..

Our Mission

To provide the best and simplest life and health insurance solutions

Our Vision

To be the pre-eminent protection provider - enabling dreams, inspiring healthier and happier
lives
Our Values

Consumer Obsession
 Consumer is paramount in everything we do
 Innovate solutions and services to delight our customers
 Transparently deliver on promise

Passion for Excellence

 Set and achieve the highest standards
 Do the Right things in the Right way
 Take accountability and drive results
 Pioneer Change

People - our Core

 Inspire myself & my colleagues to be and deliver the very best
 Create and take distinctive opportunities for development
 Demonstrate courageous leadership at all times
 Exceptionally reward outstanding performance and right behaviour
Tata Group
Founded by Jamsetji Tata in 1868, the Tata group is a global enterprise, headquartered in India,
comprising over 100 independent operating companies. The group operates in more than 100
countries across six continents, with a mission 'To improve the quality of life of the communities
we serve globally, through long-term stakeholder value creation based on Leadership with Trust'.

Tata Sons is the principal investment holding company and promoter of Tata companies. Sixty-
six percent of the equity share capital of Tata Sons is held by philanthropic trusts, which support
education, health, livelihood generation and art and culture. In 2016-17, the revenue of Tata
companies, taken together, was $100.39 billion. These companies collectively employ over
695,000 people.

Each Tata company or enterprise operates independently under the guidance and supervision of
its own board of directors and shareholders. There are 29 publicly-listed Tata enterprises with a
combined market capitalisation of about $130.13 billion (as on March 31, 2017). Tata companies
with significant scale include Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power,
Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and
Indian Hotels.

AIA
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest
independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets in
Asia-Pacific – wholly-owned branches and subsidiaries in Hong Kong, Thailand, Singapore,
Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand,
Macau, Brunei, Cambodia, a 97 per cent subsidiary in Sri Lanka, a 49 per cent joint venture in
India and a representative office in Myanmar.

The business that is now AIA was first established in Shanghai almost a century ago in 1919. It
is a market leader in the Asia-Pacific region (ex-Japan) based on life insurance premiums and
holds leading positions across the majority of its markets. It had total assets of US$216 billion as
of 30 November 2017.

AIA meets the long-term savings and protection needs of individuals by offering a range of
products and services including life insurance, accident and health insurance and savings plans.
The Group also provides employee benefits, credit life and pension services to corporate clients.
Through an extensive network of agents, partners and employees across Asia-Pacific, AIA serves
the holders of more than 30 million individual policies and over 16 million participating
members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited
under the stock code “1299” with American Depositary Receipts (Level 1) traded on the over-
the-counter market (ticker symbol: “AAGIY”).

Board of Directors

Mr.Rishi Srivastava
Chief Executive Officer and Managing Director

Mr.Saurabh Agrawal
Chairman

Mr.Pratip Kar
Independent Director

Mr.William Lisle
Non Executive Director

Mr.D K Mehrota
Independent Director

Ms.Roopa Kudva
Independent Director

Mr.Harish Bhat
Non Executive Director

Mr. GARTH JONES

Non Executive Director

Ms. Aarthi Subramanian

Non Executive Director

Key Persons
List of Key Persons of Tata AIA Life as per IRDA Guidelines on reporting of Key Persons (vide
circular ref: IRDA/Life/GDL/Misc/202/10/2013, dated: 09-10-2013).
Mr. Rishi Srivastava
Chief Executive Officer and Managing Director, Tata AIA Life Insurance Co. Ltd.

Mr. Prithesh Chaubey

Senior Vice President & Appointed Actuary, Tata AIA Life Insurance Company Limited

Mr. H. Venkatachalam Iyer

Chief Distribution Officer, Tata AIA Life Insurance Co. Ltd.

Ms. Kristyl Pais Bhesania

Senior Vice President Human Resources, Training & Capability Development Tata AIA Life
Insurance Company Limited

Mr. S. Swaminathan
Senior Vice President (Legal & Compliance), Company Secretary, Tata AIA Life Insurance
Company Limited

Mr. Subhash Pillai

Chief Financial Officer, Tata AIA Life Insurance Company Ltd.

Mr. Yusuf Pachmariwala

Senior Vice President& Head of Operations, Tata AIA Life Insurance Co. Ltd.

Mr. Harshad Patil

Chief Investment Officer, Tata AIA Life Insurance Company Ltd.

Mr. Sanjay Arora

Senior Vice President & Head - Internal Audit, Tata AIA Life Insurance Company Ltd.

Mr. Bharat Kalsi

Sr. VP – Corp. Strategy, Analytics, Marketing & Communications

Mr. Sachin Goel

Chief Technology Officer

Mr. Samit Upadhyay

Chief Risk Officer
Executive Committee Members
Mr. Rishi Srivastava
Chief Executive Officer and Managing Director, Tata AIA Life Insurance Co. Ltd.

Mr. Prithesh Chaubey

Senior Vice President & Appointed Actuary, Tata AIA Life Insurance Company Limited

Mr. H. Venkatachalam Iyer

Chief Distribution Officer, Tata AIA Life Insurance Co. Ltd.

Ms. Kristyl Pais Bhesania

Senior Vice President Human Resources, Training & Capability Development Tata AIA Life
Insurance Company Limited

Mr. S. Swaminathan
Senior Vice President (Legal & Compliance), Company Secretary, Tata AIA Life Insurance
Company Limited

Mr. Subhash Pillai

Chief Financial Officer, Tata AIA Life Insurance Company Ltd.

Mr. Yusuf Pachmariwala

Senior Vice President & Head of Operations, Tata AIA Life Insurance Co. Ltd.

Mr. Harshad Patil

Chief Investment Officer, Tata AIA Life Insurance Company Ltd.

Mr. Sanjay Arora

Senior Vice President & Head - Internal Audit, Tata AIA Life Insurance Company Ltd.

Mr. Bharat Kalsi

Sr. VP – Corp. Strategy, Analytics, Marketing & Communications

Mr. Sachin Goel

Chief Technology Officer
 Mr. Samit Upadhyay
Chief Risk Officer

Customer Service
At Tata AIA Life Insurance we believe in Making Good Happen for all our stakeholders and
customers.

We provide range of smart products that offer convenient, hassle-free and rewarding solutions at
the click of a button. Our online Customer Portal offers single access to all policies and helps
you manage your investment on the go.

We have best trained and equipped Advisors and Leaders to help you with your investment and
financials.

By 2020, our vision is to secure the lives of 3 Million consumers and Make Good Happen for our
customers.

BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS/FRAUDULENT OFFERS

IRDA of India clarifies to public that

 IRDA of India or its officials do not involve in activities like sale of any kind of insurance or
financial products nor invest premiums.
 IRDA of India does not announce any bonus. Public receiving such phone calls are requested to
lodge a police complaint along with details of phone call, number.

Careers
Message from Head HR

In today's scenario, the Human Resources function is an important strategic partner in driving the
business and one of the most critical functions in an organisation. It assumes the significance of a
backbone in the service industry, particularly in the financial sector business. Over the years, HR
has successfully played the role of a change agent, a strategic business partner and an employee
champion at Tata AIA Life.

Our belief is "pleasure in the job puts perfection in the work." Our engagement is defined using three
definitive parameters in relation to the job and the organisation: commitment, pride and satisfaction.
HR must facilitate change, keep abreast with the competition and ensure an engaged culture where
excellence and innovation can thrive. In our quest for excellence, we are continuously striving to be
innovative and creating best practices to ensure that the business has the right talent to deliver
 excellence at work.

It is the people who make all the difference and this holds true for the success of any organisation.

If you believe Tata AIA Life Insurance Co. Ltd is the right place for you, then we invite you to join the
Tata AIA Life family.

Welcome to a world of opportunities!

Regards,
Kristyl Bhesania
Senior Vice President and Head - Human Resources

Life at TALIC

'Pleasure in the Job Puts Perfection in the Work'

Abraham Lincoln says, "Most people are about as happy as they make up their minds to be."
Organization psychologists put forth that employee happiness is critical for organizational
success as happy employees quantifiably translate into bigger profits and such happiness may not
always be achieved through rewards. Global research also proves the direct linkage between
employee engagement, customer satisfaction and revenue growth. Recognizing the significance
of employee engagement, Tata AIA Life designed and launched two employee engagement
initiatives in 2012 namely 'Full on Fun' and 'YOU' (Year of You) with the idea to build an
energized and vibrant workforce. With success and learning, the initiatives were enhanced and in
the year 2013, launched as 'Full on Fun Series II' and 'YOU Plus'.

Campus

Work Culture

We at the Tata AIA Life always on the lookout for new talent to complement our team. We
recruit talented individuals with the ambition to drive our business forward. Towards this
objective, Tata AIA Life participates in campus recruitments
A Structured Induction Programme is carried out for:Operations Management Trainee Program
(OMTP) and Graduate Engineer Trainees (Information System) All the OMTP will undergo a
one-year structured induction training programme (They are trained in various departments
within the function)

The induction programme contains the following:

 Technical Training
 Functional Training
 i. On the Job training
ii. Class room training
Managerial Skill Development

Recognize Genuine Job Offers

Even before you join Tata AIA Life, we keep your best interests in mind. So we would like you
to be aware of the unscrupulous individuals and placement agencies that are fraudulently
enticing job seekers by promising them career opportunities at Tata AIA Life.

Please note that Tata AIA Life or its group companies do not ask for any money or payment
from job applicants at any point of the recruitment process.

How to identify fake offers or ads:

1. They come from public email ids life @gmail; @yahoo;

2. They ask to pay/deposit money to appear for interviews; or

3. The emails will contain numerous apparent grammar and spelling errors.

What to do when you receive such offers:

1. Please do not pay/deposit money; or

2. Unfortunately, if the payment is made, please lodge a complaint with local police station
or law enforcement agency, so that necessary action can be taken against the imposters;

Our Culture
Work Culture

At Tata AIA Life, we firmly believe that our employees are the key to our success. Our values
emphasize respect for people and diversity. We believe that employees have long term careers
and strong values and it is their contribution that serves as a bedrock on which the organization is
built.

The kind of people who work here share the following strong characteristics:

Integrity

Conduct our business fairly, with honesty and transparency. Everything we do must stand the test
of public scrutiny.
 Performance

We expect everyone to deliver their agreed objectives on time and to the expected quality. We
will reward those who demonstrate excellence consistently.

Entrepreneurship

We encourage ownership, risk taking and innovation that creates an impact.

Market facing

We strive to work together across boundaries to enhance the consumer and customer experience.

Our Promise

We build trust by saying what we mean, and doing what we say.