Humphreys Project Management Using Earned Value
Humphreys Project Management Using Earned Value
Humphreys Project Management Using Earned Value
Using
Earned Value
Third Edition
Gary C. Humphreys
First edition published 2002. Second edition published 2011. Third edition 2014
ISBN 0-9708614-0-0
Table of Contents
List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
SECTION 1 EARNED VALUE PROJECT MANAGEMENT AND ORGANIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 2 Definition of Scope, Work Breakdown Structure (WBS) and WBS Dictionary . . . . . . 45
Defining Project Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
The Work Breakdown Structure (WBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Considerations in Developing a WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
WBS Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
WBS Dictionary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Other Considerations in WBS Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The Contract Work Breakdown Structure (CWBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Scope Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Chapter 2 Review Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Case Study 2.1 Work Breakdown Structure Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Case Study 2.2 Work Breakdown Structure Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Case Study 2.3 WBS Element Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
List of Figures
Chapter 1 Project Management Using Earned Value
Figure 1-1 Shocking Surprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 1-2 Budget Plan vs. Actual Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 1-3 Overrun or Ahead of Schedule? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 1-4 Underrun or Behind Schedule? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 1-5 Significant Overrun or Accelerated Schedule? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 1-6 A Performance Oriented Approach Provides Better Visibility . . . . . . . . . . . . . . . . . . . . 36
Figure 1-7 Cost and Schedule Impacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 1-8 Earned Value Project Management: The Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 2 Definition of Scope, Work Breakdown Structure (WBS) and WBS Dictionary
Figure 2-1 Earned Value Project Management: The Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 2-2 600 Megawatt WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 2-3 Boiler Plant Equipment WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 2-4 Coal Handling System WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 2-5 Storage and Preparation WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 2-6 Sewer Treatment Plant WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 2-7 Floor Covering WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 2-8 Consulting WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 2-9 DOE Project Summary WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 2-10 Sample Project WBS Software Development Project . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 2-11 Sample Project WBS Software Development Project details . . . . . . . . . . . . . . . . . . . . 52
Figure 2-12 Sample Project WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 2-13 CWBS Dictionary and Contract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 2-14 Element of Cost Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 2-15 Phase Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 2-16 Engineering/Design WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 2-17 Engineering/Design WBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 2-18 Product - User Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 11-6 Step 3 - Identify Crash Time and Crash Costs for Each Activity . . . . . . . . . . . . . . . . . 247
Figure 11-7 Cost of Crashing Activity “A” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Figure 11-8 Step 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Figure 11-9 Step 5 and Step 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Figure 11-10 Step 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Figure 11-11 Alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Figure 11-12 9 Weeks Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Figure 11-13 8 Weeks Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Figure 11-14 7 Weeks Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Figure 11-15 7 Weeks Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Figure 11-16 Project Cost vs. Time Relationship - The Tradeoff Curve . . . . . . . . . . . . . . . . . . . . . . 252
Preface
This book is about project management. It is not about all aspects of project management but it
includes some of the most important aspects. This book is about how the planning, control, and man-
agement of projects can be improved through the use of the concept called Earned Value.
This book is intended for anyone who desires to know more about project planning and control and
how to improve these processes through the use of Earned Value. Intended readers include project
and program managers, project control personnel, project technical personnel, procurement activity
personnel and the stakeholders and owners of projects. While it is intended for a wide range of read-
ers, each is assumed to have a basic familiarity with the requirements and the disciplines of project
management. Readers new to this arena would be well advised to supplement this reading with a
basic but general work on Project Management.
The material in this book has been drawn from the collective experiences of the author and many of the
professional personnel of Humphreys & Associates, Inc., consultants in project and program manage-
ment for over forty years. This material has been presented in seminars, workshops and successfully
used assisting our clients in the United States and around the world. While introductory theory is
explained, time tested samples are provided. Samples are presented from specific industries. Please
do not conclude that a sample does not apply to those of you in the construction, software, or other
industries.
To facilitate the learning experience, the topics covered are linked together in a process flowchart.
This flowchart is displayed at the beginning of each chapter and the elements of the flowchart
addressed in that chapter are highlighted. In addition, the chapters have been grouped into Sections.
Each Section represents a major activity in the planning and control process, Organization, Schedul-
ing, Estimating, and Earned Value. These are supplemented by a Section on Implementation (of proj-
ect planning and control) and by a Conclusion and an Appendix.
To further aid the reader, a series of questions about chapter content are found at the conclusion of
each chapter. The answers are provided in the Appendix. In addition, at the end of each Section there
is a Section Quiz. Again the answers are provided in the Appendix. Finally, the majority of chapters
contain one or more Case Studies. These are practical exercises that have been drawn from our con-
sulting experiences and presented in Humphreys & Associates, Inc. seminars and workshops. The
Case Studies have been found to reinforce the participant’s learning. Suggested solutions to these
Case Studies can be found on our website at: www.humphreys-assoc.com.
xxiv Preface
31
Chapter
projects and programs share the same character- project. To achieve these, a separate “project
istics they can be treated in a similar manner. For team” is typically assembled for accomplishing
that reason, throughout this text, the term “proj- the project’s scope of work. This team is orga-
ect” will be used generically to refer to both proj- nized using individuals from various disciplines
ects and programs. such as accounting, purchasing, engineering,
manufacturing, testing, operations, finance, con-
Now that project has been defined, what is
tracts, construction, project controls, and may
Earned Value Management? It is the process of
also include subcontractors. Some people pro-
defining and controlling the project so that
vide part time support to a project. These might
defined objectives are met. The controlling
include any of those mentioned above and others
aspect includes scope control, schedule control,
such as the legal department, record retention,
and budget control. It also includes the process
financial services, and executive management.
of identifying and minimizing risk. There are
many aspects involved in Earned Value Manage- The job of managing all of these organizations
ment, including development of the Earned Value and people is typically assigned to a full time
Management System. An Earned Value Man- senior individual who is designated as the project
agement System is a set of processes and tools manager. A project manager should meet sev-
used to facilitate the management of a project. eral specific qualifications: many years of experi-
ence in the type of project being managed to be
technically qualified; a degree to be academically
Managing Projects qualified; and stamina to be physically qualified.
Many projects result in highly successful comple- In addition, project managers must have good
tions. Successful projects contain many common processes and tools to effectively manage the
characteristics: they were well defined and orga- people and the project.
nized, had a closely monitored work scope, had The project manager must orchestrate the entire
optimistic yet achievable schedule and budget project to achieve the technical, schedule, and
from the time of initiation, and were closely moni- cost objectives. If a project is an internal
tored and managed. Many projects have been endeavor, then a project manager’s role is to
successful for another reason: they benefited manage the internal departmental interfaces and
from mistakes on other projects. The primary contractors, and possibly other owners and cus-
factor observed on successfully managed proj- tomers, in addition to all of the internal staff.
ects is managing performance. The common
thread throughout all of the topics in this textbook Unlike normal functional organizations, a project
is exactly that. has a specific duration. Even as a project is initi-
ated, its purpose is to accomplish defined objec-
The approaches and techniques that will be dis- tives and disband. A project team’s job is to
cussed have a performance measurement orien- quickly accomplish the technical scope of work,
tation, because the better something can be resource as efficiently as possible, and then
measured, the better it can be managed. move on to the next project. The project man-
In a performance measurement system, cost and ager’s job is, therefore, inherently complex and
schedule targets are assigned to each activity challenging. Besides the interfaces that must be
planned in a project and to the project itself; prog- managed on a daily basis, he or she must often
ress (performance) is measured against these be a motivational expert since the many players
targets. Deviations from the activity targets and involved may have different goals. For many rea-
the causes of the deviations are identified and sons, a project manager has a great need for
action is taken to minimize adverse conse- accurate status information. Only with reliable
quences to the project. indication of project status can concerns be sur-
faced early enough to allow corrective action,
Projects require expertise from many disci- preventing potential concerns from becoming real
plines. Close coordination and communication concerns that adversely impact technical, sched-
are essential parts of successful execution of a ule, and cost objectives.
Chapter 1 Project Management Using Earned Value 33
Examples used throughout this text are extracted The human aspects of Earned Value Manage-
from actual experiences. Frequently it is easier ment must not be forgotten either. As mentioned
to illustrate a concept by showing what can or will before, the project manager needs to be a moti-
happen if certain fundamentals are ignored than vational expert. The project manager also needs
what happens if they are followed. If the princi- a strong supporting staff. No single person can
ples in this text are followed, there is a good prob- successfully perform all of the work involved in a
ability of executing a well-managed project. If major project. He or she must rely on the support
they are ignored, unpleasant, career-limiting, of many others. This makes the project a team
unsuccessful experiences can occur. effort. Even the best systems will be less effec-
tive in the hands of individuals who do not coop-
Depending on project risk, project duration, and
erate with each other and do not work towards a
cost, (technical, schedule, and cost), certain
common goal. An underlying assumption is that
aspects may be implemented less stringently.
effective management tools will facilitate better
The principles do not change. It is still necessary
management of a project and minimize the confu-
to define the scope of work, have a plan for
sion that results from a project that is not well
accomplishing the work, and to manage the plan.
defined and planned.
However, the level of detail of the implementation
can vary. Unsuccessful applications of these
principles have also happened when organiza- Background
tions went overboard on the level of detail of
implementation. If common sense is forgotten, it In the past few decades, many large projects in
is possible to create a management system that numerous industries experienced significant
requires so much effort that it requires an exten- schedule delays and cost overruns. Nuclear
sive staff just to provide the production and distri- power projects stretched for years beyond their
bution of data. The cost of the management original schedule and more than tripled in cost.
system is then not worth the additional insight Software development projects in most compa-
received regarding project status. nies required so much lead-time that the intended
users had to find alternative ways of accomplish-
The Earned Value Management tools that are ing their goals. In other cases, competitors beat
recommended in this book have been effectively software development firms to the marketplace
used to improve management on a multitude of and millions of dollars were wasted. Water treat-
projects. By selectively employing tools, the ment and sewer treatment plants soared in cost,
practitioner will improve management on current with immediate impact on the consumer’s water
and future projects and thus, the prospects for bill. Research and development projects and mil-
project success. itary projects were cancelled because of continu-
There are several other topics related to Earned ally escalating schedule and cost projections.
Value Management that are not directly cov- The U.S. auto industry suffered from a perceived
ered. These include contract administration, proj- lack of quality and unit prices increased. Many of
ect administration, and material and subcontract these cases became highly visible to a large
management. These are, however, incorporated number of people.
within the discussions of related subjects gener- For the project managers, the owners, and cus-
ally performed by these functions. tomers of these projects, this was not the objec-
The contract type has an impact on the extent of tive envisioned in the project plan. How did this
Earned Value Management implementation, but happen?
all of the basic information is still necessary to Causes were both internal and external. Scope
ascertain project status regardless of the con- changes occurred without being recognized and
tracting arrangement. Experience shows that too incorporated into a revised plan for accomplish-
much attention is placed on the type of contract ing the work. Customer needs changed, some-
rather than incorporating all of the information, times because of a delay in finishing a product,
but at a different level of detail. thus resulting in obsolescence. Delays in mate-
34 Section 1 Earned Value Project Management and Organization
rial delivery occurred without properly reflecting mize its impact. The result was shocking sur-
the impact to other work activities. Regulations prises.
changed, frequently affecting the time needed to
This scenario occurred often enough that there
acquire permits or authority to proceed. Lack of
was a heightened awareness of the technical,
coordination between contributing groups meant
schedule and cost risk associated with projects.
delays because of missing information, design or
Because of this risk, many organizations reacted
otherwise. When these and other disruptions
by creating better management systems. These
occurred, resulting schedule slippage had large
systems provided the capability of integrating all
cost impacts because of high rates of escala-
of the available data into a cohesive form so that
tion. Every delay was penalized with a significant
better visibility would result. One of the greatest
negative economic consequence.
challenges for these systems was timeliness. If
Typically a domino effect is observed. First, a information were not available until after the fact,
technical problem occurs. This is followed by a all that would be accomplished from its use was a
negative schedule variance and ultimately a neg- well documented history of what went wrong
ative cost variance. Sometimes the dominos fall rather than an effective tool for management
very fast, but problems could evolve over during the life of the project. This improved visi-
months. bility must allow for earlier identification of trends
so that situations like the one pictured in Figure
Regardless of the source of difficulty, the underly-
1-1 can be prevented.
ing problem was that impacts were not recog-
nized quickly enough when conditions changed. Most projects develop a time phased plan to
In some cases, project managers were ignoring accomplish the work. This resembles an S-curve
variances from the plan and failing to take action shape. In the early stages, staffing and progress
because they did not believe the variances were may be slow. In the middle part of the curve, both
real. In others, they were not informed well staffing and progress should be at their peak. At
enough about the variances. The situation was the end of the curve, progress slows while actual
much like that shown in Figure 1-1. staffing may still be at peak or near-peak levels.
The implications are obvious: identify and
address the problems earlier in the project life
and there is a much greater chance of avoiding
schedule slips and large cost overruns. Early in
the project, it takes very few additional resources
%XGJHW to accelerate and resolve variant conditions. At
%DVHOLQH the peak of the project activity, it takes enormous
(VWLPDWH$W resources just to stay even with the progress
&RPSOHWLRQ($& curve, making catch-up very difficult. Even
worse, at the end of a project, even great cost
expenditures may do little to accelerate technical
and schedule progress. Improved early visibility
7,0(
is a primary objective of any project management
Figure 1-1 Shocking Surprises system.
the traditional approach used for many years in A budget versus actual comparison is shown in
companies and is still used in too many organiza- Figure 1-4. This may appear to indicate that a
tions. cost underrun is occurring. However, there is no
basis for projecting what status will be at project
7LPH1RZ completion. It may be that the project is incurring
a cost underrun, but it may also be that the proj-
7RWDO%XGJHW ect is behind schedule and future expenditures
W will accelerate significantly. This is shown in Fig-
GJH ure 1-5.
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Figure 1-2 Budget Plan vs. Actual Cost
$FWXDO&RVW
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W Figure 1-5 Significant Overrun or Accelerated
$KHDGRI
G JH
6FKHGXOH" %X Schedule?
The key to knowing what the true progress and the work scheduled to be accomplished, the
status actually are requires the addition of a third value of the work accomplished, and how much
line to the curve that reflects the dollar value for the accomplished work actually cost. Actual
the work that has been completed. costs to date are still below the budget line, but
the value of work accomplished is even less. In
This third line results from a “performance-ori-
other words, cost is not underrunning, but in fact
ented” approach. This approach shifts the
is overrunning relative to the value of the work
emphasis from expenditures to work accomplish-
accomplished. Similarly, a behind schedule con-
ment. The project objective should be to accom-
dition is apparent. The various methods for mea-
plish all of the work rather than to spend all of the
suring the accomplishment of work will be
money.
presented in later chapters of this text, but the
When using a performance oriented approach, important point is that it can be measured and
work scope and associated responsibilities must compared with an approved plan.
be defined in the initial planning phase of the
With this type of information, it is possible to proj-
project. This is a far better approach than defin-
ect schedule slippage and cost overrun in early
ing responsibility in some form of finger-pointing
stages of the effort. This early warning feature is
exercise of guilt determination after a crisis
one of the most important advantages of includ-
occurs. It allows the person responsible for an
ing a measure of work accomplished. Figure 1-7
emerging variance to take action before it
illustrates how these projections might be repre-
becomes a problem. The entire organization
sented.
benefits from this approach. If action cannot be
taken in time to entirely avoid a problem, at least
the impact can be accurately assessed if there 7LPH1RZ
(VWLPDWHDW
&RPSOHWLRQ
($&
were an objective method of measuring progress.
By setting variance standards or “thresholds”, the 3URMHFWHG&RVW2YHUUXQ
3URMHFWHG6FKHGXOH6OLS
develop improved forecasts of technical perfor- $FWXDOV
mance, scheduled completion, and final cost ear-
lier in the project. The third line that represents $FFRPSOLVKPHQW
work accomplishment has been added to Figure
1- 6.
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Figure 1-7 Cost and Schedule Impacts
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Summary Implementation
$FWXDO&RVW Concerns
$FFRPSOLVKPHQW The Earned Value Management process con-
cepts are appropriate in any single project or
7,0( multi-project environment. On any type of project
in any industry, regardless of how small it is, a
project must be effectively defined to be effec-
Figure 1-6 A Performance Oriented Approach
Provides Better Visibility tively accomplished. A project cannot be com-
pleted if its scope is not understood. Individuals
or organizations must be identified with responsi-
Now there is a completely different picture of the
bility for completing the work, and a time frame
project status. This graphic depicts the value of
must be established for accomplishing that work.
Chapter 1 Project Management Using Earned Value 37
Budgets and other resources that are allocated to Because of the complexity of long duration, high
the project need to be identified. In other words, cost projects, it is not surprising when it takes six
a plan for accomplishing the work is needed. months to develop a detailed plan for accom-
Then progress must be measured against that plishing the project objectives. Smaller projects
plan. When variances are identified, corrective often do not have a total of six months duration.
action should be identified, evaluated, and imple- This does not suggest that the smaller project
mented in the most cost effective manner. These needs no plan, but rather that it will have a less
are standard techniques that apply in any situa- detailed plan featuring the same general require-
tion. ments. Similarly, it will not make sense to set up
an elaborate monthly reporting scheme with vari-
Experience shows small, short duration projects
ance analysis reports and corrective action plans
are often managed far worse than the large proj-
since the project will be completed before such a
ects that have high visibility. Because small proj-
program can even be properly established. Vari-
ects are considered less significant towards the
ances still need to be identified and actions taken
overall profit picture, they are sometimes over-
to correct them, but it will be a far less formal pro-
looked with very unfavorable results. When small
cess, probably involving little documentation.
projects ignore basic management concepts,
they commonly miss their budgets by 100 to 300 Risk is another important consideration and
percent. The accumulation of absolute dollars relates to maturity of the technology involved. If
may be more than a large project that misses its the project were the tenth in a long series of simi-
budget by 10 percent. The point is that the sum- lar products or services, some simple indicators
mation of many poorly managed small projects of progress over time may be all that is required.
could exceed the impact of a large project. But if it were the development of a new technol-
ogy, greater detail will be needed for monitoring
A convenient aspect of the performance oriented
and managing progress against the goal.
approach is that it works in all environments
including research and development, manufac- The project contract environment may impact the
turing, testing, construction, procurement, soft- emphasis of controls. On a firm fixed price con-
ware development, and design. It also works on tract, cost monitoring and evaluation is typically
all types of contracts, regardless of whether they not emphasized by the customer. However, the
are firm fixed price, cost plus, or some other type contractor will be very cost conscious, since it is
between these two extremes. However, these responsible for any overruns when this contract
factors play an important part in deciding on the type is used. From a customer’s perspective,
level of detailed implementation to be used. technical and schedule considerations are also
very important for firm fixed price contracts with
its support contractors, especially on a multiple
Factors Affecting System contractor program as the interfaces between
Implementation Detail contractors and projects must be managed. Pro-
ductivity may still be a concern since it will relate
Among the factors that will impact the selection of to whether the schedule can be met. In a cost
project controls for a particular application, are reimbursable environment, cost controls are a
the following: paramount consideration since the contractor can
• Project size and duration. maximize income by increasing the hours
required to complete the work. The level of detail
• Technical, schedule and cost risk. for cost and schedule control systems will vary in
• Project contract environment. detail accordingly.
• Management involvement level. The level of management involvement is another
contributing factor to decisions regarding imple-
The size and duration of a project are critical con- mentation detail. In many cases, both owner/cus-
siderations when making key decisions on tomer and contractor will have their own systems
desired management system characteristics. for determining project status. The contractor
38 Section 1 Earned Value Project Management and Organization
responsible for accomplishing the work will need stood statement of work and optimistic, yet
a detailed system. However, the owner/customer achievable, schedule and cost targets. An
should need a far less involved reporting system Earned Value Management System is a tool set
and could track progress on a higher level. There used to facilitate management of a project. There
are exceptions to this as well. If the owner/cus- are many considerations in this complex disci-
tomer were hiring the labor for the project and pline. A series of flowcharts are used throughout
operating in a hands-on management situation, the text to exhibit how the various chapters inter-
then detailed controls may be needed in the relate.
owner’s/customer’s organization.
The master flowchart is shown in Figure 1-8,
Common sense and reason must be used when “Earned Value Project Management: The Pro-
developing and implementing Earned Value Man- cess”. This chart is repeated at the beginning of
agement Systems. Implementing systems at too each chapter to show where that chapter fits in
low a level of detail and with unnecessary com- the overall process. Individual blocks will be
plexity has probably caused nearly as many expanded as necessary into lower level, more
problems as having no system at all. While that detailed flowcharts for the more involved topics.
may be a slight exaggeration to make a point, the This will help assure that a proper understanding
objective of improved visibility can be clouded of each concept is achieved.
just as easily by too much data (and not enough
The fundamental concept of this entire book is
information) as it can by lacking enough input.
that the Earned Value Management process
should be logical, well-defined, and integrate all
Earned Value Management of the pertinent information relating to a project’s
status into a comprehensive picture. Every orga-
System Recognition nization implements many of the concepts; few of
The techniques developed and explained them integrate those concepts into a unified sta-
throughout this text were implemented widely tus. That is the primary challenge: to use all of
only after it became apparent that they were nec- the tools in the tool box in a coordinated manner
essary. They have not always been enthusiasti- so that they meet the objective of improved proj-
cally embraced by all project participants for ect visibility, allowing earlier management deci-
various reasons. Some do not want extra visibil- sions based on accurate information. This
ity into the status of their work if that same infor- provides a project manager the best opportunity
mation is in the hands of their boss and/or their to meet project schedule and cost objectives
customer. Typically, managers prefer to attempt while achieving the technical requirements.
resolution of problems before they are discovered The following is an overview of the process steps
by others. While this is understandable from a in Figure 1-8.
human nature standpoint, it is entirely unaccept-
able from a project manager’s viewpoint. If prob-
lems are hidden and not satisfactorily resolved, The Process Steps
they will later have increasingly substantial
impacts to project cost and schedule. It is essen- Step 1 – Project Objectives
tial that the project manager has the information The first step in the process is definition of the
and tools to assess status accurately, allowing project objectives. These objectives include a
more rapid, effective management decisions. general description of the technical requirements
of the project, its budget, and the time frame for
The Earned Value Management the work to be completed. A targeted start date
and a completion date are included in this
Process description. There may even be some guidance
provided as to whether this is a technical, sched-
Successful management of a project involves
ule and/or cost critical project. These can be crit-
many concepts and implementation concerns. A
ical pieces of information: as an example, at one
project is any endeavor that has a well under-
Chapter 1 Project Management Using Earned Value 39
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of the major auto manufacturers a project to The project plan is the set of documentation and
design a new bumper system was being initiated. directives that formalize the entire management
The time for this product to reach the market was process described in this text, including project
critical, with a goal of eight and a half months. objectives, general scope, project organization,
However, the contractor’s project manager desired schedule/cost goals, and a description of
assumed that the project was more cost critical management systems and procedures to be used
than schedule critical. This resulted in the project in completing the project. The project plan
plan being stretched to 18 months to lower the reflects the project specific internal as well as
peak cost requirements. customer management, reporting, and analysis
requirements. The approach used to code and
When the owners and customers reviewed the
organize the project data is an important up front
contractor’s plan, they realized that the primary
activity to establish a standard approach to inte-
objectives had not been explained clearly
grate the technical, schedule, cost, and risk data
enough. The contractor was sent back to com-
to generate reliable information for effective man-
pletely redo the plan to support the eight and a
agement, reporting, and analysis for the life of the
half-month requirement. If this project had been
project.
managed to the 18-month plan, it would have lost
much of its commercial appeal.
40 Section 1 Earned Value Project Management and Organization
Step 2 – Work Scope Definition, Risk Earned Value Management process must be
Assessment and Management developed. These include the functions of
scheduling, estimating, budgeting, and perfor-
Once the project objectives have been defined,
mance measurement. These elements must all
the next function that must be fulfilled is to delin-
be performed and integrated for the baseline plan
eate, capture, and define the entire scope of the
to be developed.
project. This is the best opportunity to assure
understanding among the various project partici- Step 5 – Planning and Scheduling
pants. It also is the best chance to avoid later
nightmares with numerous scope changes and The scheduling process is defined as what must
possible litigation. The work breakdown structure be done, and when it must be done, to accom-
(WBS) and work breakdown structure dictionary plish the project objectives on time.
are the tools used to segregate the work into
Step 6 – Estimating
manageable components and to define each
component. The estimating process is defined as a forecast of
how much it will cost to perform the work.
A risk assessment of the technical goals is an
important part of this process. Risks are identi- Step 7 – Definition of Earned Value and
fied and mitigation plans are developed. After the Earned Value Techniques
organization is assigned in Step 3, additional
risks may be identified and the risk plans Determining performance measurement is
updated. accomplished through the use of Earned Value
techniques, which is the key concept of the entire
Step 3 – Responsibility Assignment, Work Earned Value Management process. While this
Teams definition has been given earlier, it is important
enough to repeat here. It provides a critical ele-
Once the scope is crisply defined, the next step is
ment of information when project status is
to document who is responsible for the work.
assessed by providing insight into what has actu-
Each component of work defined in the work
ally been accomplished compared to the cost of
breakdown structure will have one individual
performing that work. What has been accom-
assigned who will be responsible for the scope,
plished can also be compared with what was
schedule and budget for that work.
planned to be accomplished to allow an accurate
It takes an entire project team working together to picture of the current cost and schedule position.
make the project a success, but only a single
Earned Value is determined through numerous
individual to cause it to fail. This explains some
techniques. The techniques selected for a project
of the reason for the growing popularity of work
will depend on each application, but objective
teams that help break down the traditional barri-
guidelines are available to help the selection pro-
ers between functional work areas (i.e. depart-
cess.
ments which can also include subcontractors)
and encourage a team spirit. Step 8 – Schedule and Cost Risk Assessment
Work teams are composed of the functional ele- A topic of growing importance is that of risk
ments necessary to develop or produce the end assessment. This Earned Value Management
product. This work team structure has advan- process includes three components: technical
tages in that fewer management accounts are risk, schedule risk, and cost risk. Each of these
needed, there is improved communication and has its own considerations and impacts. Like the
efficiency, and potential risks often are surfaced overall Earned Value Management process,
earlier. these are also interrelated. There has been
some tendency over the years for managers to
Step 4 – Planning
ignore the possibilities of identifying and espe-
Once the work definition and organizational con- cially quantifying risk because the results may be
cerns have been addressed, the particulars of the disconcerting. However, ignoring risk does not
Chapter 1 Project Management Using Earned Value 41
lessen its impact, and will most likely increase its Step 11 – Collecting Actual Costs
effects. As profit margins become slimmer in a
All projects will have a system for collection of
highly competitive environment, the topic of risk
actual costs. Regardless of how unsophisticated
assessment must be addressed.
a system may be this component must be
Step 9 – Integrated Baseline Plan and Work included. The challenge in this area is to define
Authorization Development account structures that can be used for consis-
tently comparing budgets, actuals, and perfor-
Next we come to the center of the flowchart for a mance. This could mean modification to existing
concept that is central to the overall process: per- accounting structures. Actual costs are neces-
formance measurement baseline development. sary so that they can be compared with progress,
The performance measurement baseline is the and this comparison, in turn, provides the cost
official, documented plan that shows in detail how variance.
the project objectives are to be achieved. All of
the activities described thus far and the pro- Step 12 – Performance Measurement
cesses displayed on the Figure 1-8 flowchart are Calculations
needed to achieve a well-planned performance
After progress is measured against the plan and
measurement baseline. At the completion of this
the actual cost is entered, the three points neces-
step, the technical, schedule, and budget base-
sary for data analyses are available. There are
lines have been established and integrated; the
many calculations that aid in assessing the proj-
schedule reflects the time frame where all of the
ect status and assist the manager in targeting
detailed work scope is planned to be performed
problem areas for corrective action. These calcu-
and the budgets are time phased based on the
lations also assist in the Estimate at Completion
schedule requirements. The work is authorized
and Variance Analysis reporting.
to the responsible manager and the technical
work commences. Step 13 – Estimate at Completion and
Subcontract management is a critical element for Schedule Forecasting
many projects. The subcontractor’s technical, Organizations are very concerned with bottom
schedule, and budget baseline must be inte- line performance. One of the essential pieces of
grated with the prime contractor’s baseline. corollary information needed to evaluate an
Since the integrated baseline must include this ongoing project is, “When is it going to finish and
element, a separate chapter on subcontract man- what is it finally going to cost?” This answer will
agement (Chapter 35), is included in this step. be used for many purposes, ranging from reward
of project participants with better positions on
Step 10 – Establishing the Baseline Plan,
new projects to project cancellation. The “Esti-
Measuring Progress
mate at Completion” is so important that it can
At this point, there is a shift from the planning become a highly political number. A well-defined
phase of baseline establishment to the control Earned Value Management System will have
phase of the Earned Value Management process. objective means of determining and evaluating
Once the performance measurement baseline estimates at completion to improve their accuracy
has been established, the main concern from that even in the early stages of a project. This can
point on is the determination of progress. Prog- only be achieved with defined performance fac-
ress is measured using the same earned value tors that provide an accurate picture of what has
techniques that were established as part of the happened to date and what is forecast to happen.
planning process. The techniques used when
the performance measurement baseline (PMB) Step 14 – Variance Analysis and Corrective
was established must be applied consistently Action
when progress is determined. Progress is com- Variance analysis and corrective action are very
pared with the plan, and this comparison, in turn, important to the overall process. Much time and
provides the schedule variance. effort are invested in baseline establishment, and
42 Section 1 Earned Value Project Management and Organization
True or False
1-7. The Earned Value Management process is only applicable for large projects.
1-8. The fact that more money has been spent at a point in time than was planned to be spent
means that an overrun in final cost is indicated.
1-9. A program may be made up of multiple projects.
1-10. Performance measurement can be successfully applied in engineering, construction, manu-
facturing, and software development applications, among others.
1-11. Using a measure of performance allows earlier indication of potential increases in final cost.
1-12. From the customer’s viewpoint, a firm fixed price contract suggests the need for tight cost
controls.
The answers to these questions can be found in Section 6, Solutions.
44 Section 1 Earned Value Project Management and Organization
755
He authored the first edition of Project Management Using Earned Value published in 2002. He was a
co-author of Project and Production Scheduling, published in 1987. He has also written numerous arti-
cles on subjects related to project management and earned value.