Dell p2717h Monitor User's Guide ENGLEZA
Dell p2717h Monitor User's Guide ENGLEZA
Dell p2717h Monitor User's Guide ENGLEZA
P2417H/P2717H Monitor
User’s Guide
Model: P2217H/P2317H/P2317HWH/P2417H/P2717H
Regulatory model: P2217Hb, P2217Hc, P2317Hb, P2317Hf,
P2317Ht, P2317HWHb, P2417Hb, P2417Hc, P2717Ht
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Copyright © 2016-2018 Dell Inc. All rights reserved.
This product is protected by U.S. and international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their
respective companies.
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Contents | 3
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . 60
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4 | Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all
the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
Monitor
Stand Riser
Stand Base
VGA Cable
DP Cable
Front View
Label Description
1 Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)
* Color gamut (typical) is based on CIE1976 (82% NTSC) and CIE1931 (72% NTSC) test
standards.
Resolution Specifications
Model P2217H/P2317H/P2317HWH/P2417H/P2717H
Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz
Model P2217H/P2317H/P2317HWH/P2417H/P2717H
Video display capabilities (VGA, 480i, 480p, 576i, 576p, 720p, 1080i, 1080p
HDMI & DP playback)
Electrical Specifications
Model P2217H/P2317H/P2317HWH/P2417H/P2717H
Video input signals • Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75
ohm input impedance
• HDMI 1.4, 600 mV for each differential line, 100 ohm
input impedance per differential pair
• DisplayPort 1.2, 600 mV for each differential line, 100
ohm input impedance per differential pair
AC input voltage/frequency/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A
current (typical)
Inrush current • 120 V: 30 A (Max.) at 0 °C (cold start)
• 220 V: 60 A (Max.) at 0 °C (cold start)
P2317H/P2317HWH
VESA Modes Horizontal Vertical Video Power Power
Sync Sync Indicator Consumption
Normal Active Active Active White 38 W (maximum)**
operation 18 W (typical)
Active-off Inactive Inactive Blanked White (blinking) Less than 0.3 W
mode
Switch off - - - Off Less than 0.3 W
P2417H
VESA Modes Horizontal Vertical Video Power Power
Sync Sync Indicator Consumption
Normal Active Active Active White 39 W (maximum)**
operation 19 W (typical)
Active-off Inactive Inactive Blanked White (blinking) Less than 0.3 W
mode
Switch off - - - Off Less than 0.3 W
The OSD functions only in the normal operation mode. When any button is pressed in
the Active-off mode, the following message will be displayed:
NOTE: The message may be slightly different according to the connected input
signal.
NOTE: This monitor is ENERGY STAR®-compliant.
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
VGA Connector
USB Ports
• 1 x USB 3.0 upstream - bottom
• 2 x USB 2.0 downstream - bottom
• 2 x USB 3.0 downstream - side
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
Maintenance Guidelines
NOTE: The graphics are used for the purpose of illustration only. Appearance of the
computer may vary.
After attaching all necessary cables to your monitor and computer, (See Connecting Your
Monitor for cable attachment,) organize all cables as shown above.
Shortcut key/
Preset Modes
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Up
2 Use the Down button to adjust (decrease ranges) items in the OSD
menu.
Down
3 Use the OK button to confirm your selection in the OSD menu.
OK
4 Use the Back button to go back to the previous menu.
Back
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
2 Press the and buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following table
for a complete list of all the options available for the monitor.
5 Press to enter the slide bar and then use the and buttons, according to
the indicators on the menu, to make your changes.
6 Select the button to return to the main menu.
NOTE: In most cases, Auto Adjust produces the best image for your
configuration.
NOTE: Auto Adjust option is only available when you are using the
analog (VGA) connector.
VGA Select the VGA input when you are using the analog (VGA) connector.
Press to select the VGA input source.
DP Select the DP input when you are using the DisplayPort (DP)
connector. Press to select the DisplayPort input source.
HDMI Select the HDMI input when you are using the HDMI connector. Press
to select the HDMI input source.
Auto Select Turning on the function allows you to scan for available input sources.
Reset Input Reset your monitor input settings to the factory settings.
Source
Color Use Color to adjust the color setting mode.
Hue This feature can shift the color of the video image to green or purple.
This is used to adjust the desired flesh tone color. Use or to
adjust the hue from '0' to '100'.
Use to increase the green shade of the video image.
Use to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you select Movie or
Game preset mode.
Saturation This feature can adjust the color saturation of the video image. Use
or to adjust the saturation from '0' to '100'.
Use to increase the colorful appearance of the video image.
Use to increase the monochrome appearance of the video image.
NOTE: Saturation adjustment is available only when you select Movie
or Game preset mode.
Reset Color Reset your monitor color settings to the factory settings.
Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.
Horizontal Use or to adjust the image left or right. Minimum is '0' (-).
Position Maximum is '100' (+).
Vertical Use or to adjust the image up or down. Minimum is '0' (-).
Position Maximum is '100' (+).
NOTE: Horizontal Position and Vertical Position adjustments are
only available for "VGA" input.
Sharpness This feature can make the image look sharper or softer.
Use or to adjust the sharpness from '0' to '100'.
Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your
monitor to your preference.
Use or to adjust for best image quality.
Phase If satisfactory results are not obtained using the Phase adjustment, use
the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
NOTE: Pixel Clock and Phase adjustments are only available for "VGA"
input.
Dynamic Allows you to increase the level of contrast to provide sharper and
Contrast more detailed image quality.
Use to enter the submenu. Then use to turn on or turn off the
Dynamic Contrast function.
NOTE: Dynamic Contrast provides higher contrast if you select Game
or Movie preset mode.
Response Allows you to set the Response Time to Normal or Fast.
Time
Reset Display Select this option to restore default display settings.
Power Button Allows you to set the power LED indicator On or Off to save energy.
LED
USB Allows you to enable or disable USB function during monitor standby
mode.
NOTE: USB ON/OFF under standby mode is only available when the
USB upstream cable is unplugged. This option will be greyed out when
the USB upstream cable plugs in.
Reset Energy Select this option to restore default Energy settings.
Language Language options set the OSD display to one of the eight languages
(English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese).
Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the
menu according to your Display Rotation.
Transparency Select this option to change the menu transparency by pressing the
and buttons (min. 0 / max. 100).
Timer Allows you to set the time for which the OSD remains active after you
press a button on the monitor.
Use or to adjust the slider in 1 second increments, from 5 to
60 seconds.
Lock Controls user access to adjustments. When Lock is selected, no user
adjustments are allowed. All buttons are locked.
NOTE:
Unlock function– Only hard unlock (press and hold the button beside
the power button for 6 seconds).
Lock function – Either soft lock (through the OSD menu) or hard lock
(press and hold the button beside the power button for 6 seconds).
Reset Menu Reset all OSD settings to the factory preset values.
Reset Others Reset all settings under the Others menu to the factory preset values.
Factory Reset Reset all settings to the factory preset values.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled:
When the monitor goes into power-save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following message will appear
depending on the selected input:
NOTE: The message may be slightly different according to the connected input
signal.
or
or
Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for the most
comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Vertical Extension
NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how
to extend the stand vertically.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with
your Dell computer, you require an updated graphics driver that is not included
with this monitor. To download the graphics driver, go to www.dell.com/support
and see the Download section for Video Drivers for latest driver updates.
NOTE: When in the Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming and etc.).
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1 Turn off both your computer and the monitor.
2 Unplug the video cable from the back of the computer.
3 Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode, the
power LED remains white. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
or
or
54 | Troubleshooting
4 This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5 Turn Off your monitor and reconnect the video cable; then turn On both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
Troubleshooting | 55
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the
monitor is functioning properly. Check the video card and computer.
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
56 | Troubleshooting
Stuck-on Pixels LCD screen has • Cycle power On-Off.
bright spots • Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
Brightness Picture too dim • Reset the monitor to factory settings.
Problems or too bright • Perform Auto Adjust via OSD.
• Adjust brightness & contrast controls via OSD.
Geometric Screen not • Reset the monitor to factory settings.
Distortion centered • Perform Auto Adjust via OSD.
correctly • Adjust horizontal & vertical controls via OSD.
NOTE: When using HDMI/DisplayPort input, the positioning
adjustments are not available.
Horizontal/ Screen has one • Reset the monitor to factory settings.
Vertical Lines or more lines • Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
NOTE: When using HDMI/DisplayPort input, the Pixel Clock
and Phase adjustments are not available.
Synchronization Screen is • Reset the monitor to factory settings.
Problems scrambled or • Perform Auto Adjust via OSD.
appears torn • Adjust the Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety Related Visible signs of • Do not perform any troubleshooting steps.
Issues smoke or sparks • Contact Dell immediately.
Intermittent Monitor • Ensure that the video cable connecting the monitor to the
Problems malfunctions on computer is connected properly and is secure.
& off • Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color Picture missing • Perform monitor self-test feature check.
color • Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Troubleshooting | 57
Wrong Color Picture color not • Change the settings of the Preset Modes in the Color menu
good OSD depending on the application.
• Adjust R/G/B value under Custom Color in Color menu
OSD.
• Run the built-in diagnostics.
Image retention Faint shadow • Use the Power Management feature to turn off the monitor
from a static from the static at all times when not in use (for more information, see
image left on image displayed Power Management Modes).
the monitor for appears on the • Alternatively, use a dynamically changing screensaver.
a long period of screen
time
NOTE: When choosing HDMI/DP mode, the Auto Adjust function will not be
available.
58 | Troubleshooting
Universal Serial Bus (USB) Specific Problems
Troubleshooting | 59
Appendix
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.
• Online technical assistance — www.dell.com/support/monitors
• Contacting Dell — www.dell.com/contactdell
60 | Appendix