IKEA Modified
IKEA Modified
IKEA Modified
IKEA is the world’s largest furniture retailer. However, there are still so many opportunities to
expand in the global market and grow even bigger as an organization. The market place of
Bangladesh is one of the foreign market where IKEA can expand its business. With a fast
growing economy and the recent development in the retail industry, Bangladesh holds the
potential to be a profitable business expansion market for IKEA. Along with that, the popularity
of IKEA in Bangladesh makes it even more compelling for IKEA to enter into the market. With
a suitable entry strategy, IKEA can establish itself in the market fairly fast since its brand value
puts it in an advantageous position over the available competition. Since, IKEA has both online
and offline sector, it should try the joint venture strategy for their offline sector and acquisition
for their online sector. Furthermore, to keep the communication coherent and continuous, IKEA
1.0. Introduction:
For an organization to enter an international market there are lot of factors to consider because
the present demands of the global market are very high. There has to be a clear reason to why an
organization decides to enter a particular market. With a clear reason being set, it is fundamental
to have explicit research data to comprehend the potential of that market’s economic growth.
Furthermore, the organization also needs to assess the risks and downfall that may occur and act
for any organization that wishes to enter an international market to get sufficient knowledge on
their culture, values, necessities and so on to understand the customers demand more accurately
which is essential for a successful marketing campaign (AgarwalSridhar & Ramaswami, 1992).
A successful marketing campaign has the power to decide the fate of the organization’s success
in the market they wish to enter. IKEA has recently decided to expand their network in the
marketplace of Bangladesh. It has been the leading and the most prominent furniture retailer
worldwide for a long time, (Edvardsson, 2006). As more and more companies are making their
entry in Bangladesh’s market, IKEA intends to make use of the ever-growing demand of elegant
and affordable furniture and institute their place as the first choice when people look for
affordable and well-built furniture. This report will look into various aspects related to foreign
market entry regarding how IKEA can make a successful and profitable entry into the market of
Bangladesh.
IKEA has recently decided to expand their network in the marketplace of Bangladesh. It has
been the leading and the most prominent furniture retailer worldwide for a long time. As more
and more companies are making their entry in Bangladesh’s market, IKEA intends to make use
of the ever-growing demand of elegant and affordable furniture and institute their place as the
first choice when people look for affordable and well-built furniture.
The survey data collected from the research conducted with a set of questionnaire for the sole
purpose of entering into the local market will be the primary source of information. Different
peer reviewed articles, newspaper articles, official documents from website, and various
IKEA was founded in 1943. It is a Swedish company. In the beginning it was mainly a mail-
order sales business. From 1948 it started their journey as furniture retailer .The first IKEA store
opened in 1958 in Sweden. In 1980, IKEA established themselves in the market of Italy, France,
and USA. In 1990, IKEA for children was announced (IKEA, n.d.).
IKEA has the same mission and vision statement which makes it much simpler to follow.
economic development in the last couple of years. Furthermore, its retail industry has also been
revolutionized in the recent times (The Daily Star, 2018). Moreover, since the demand for ready
to assemble well-made furniture has increased over the last couple of years due to the
development in retail industry of Bangladesh it makes perfect sense for the largest furniture
Political:
49 percent limit is placed on foreign investment in local market ventures. However, the
Government decided to change the limit to hundred percent after consideration which is ideal
of the cases it provides the same facilities and restriction to the local and foreign
industries for example the incentives behind investing, which offers : hundred percent
For the last couple of years, the economy of Bangladesh has been on good shape.
Bangladesh has an average growth rate around 6.2% for the last few years and considered
The GDP grew in the agriculture sector about 4.2%, in the industry sector about 12% and
Inflation rate
Social:
Bangladesh still has a long way to go before the corporate industry starts to comprehend
the gravity of social responsibilities and how it affects the economic progress. However
Native businesses are gradually becoming aware of the fact that social responsibilities
Consumer expenditure
Technological:
organization wishes to enter the market, it will have to plan accordingly to adopt those
Environmental:
Environmental deterioration
As a part of maintaining the sustainability of the environment IKEA already focuses on waste
management.
Legal:
•Political instability
P •Lack of good governance
•Inflation rate
E •Poverty reduction
•Social changes
S •Consumer expenditure
•Technological advancements
T •Heavy dependence on imported technologies
•Environmental deterioration
E •lack of awareness
In the furniture industry, while manufacturing, labor cost takes up a major portion of the total
cost According to a research, about 40% cost is the labor cost, (Whelan & S.Maklari.S, 2002).
This is why furniture manufacturer are moving to countries with less labor cost. To cut labor
costs which in terms will cut the manufacturing cost organizations are moving to other countries
that has a lower wage scale. Compared to United States, countries like china have wages as
lower as sixteen times, (International Labour Organization (ILO), 2003). Organizations are
trying take advantage of that lower labor cost. There are some methods followed by furniture
retailers to remain ahead of their competitor such as, products that are semi-customized, fast
IKEA is the biggest furniture retailer in the world that provides various range of products from
ready to assemble furniture to kitchen appliances. IKEA is planning to enter into the market of
Bangladesh. In the last couple of years the retail industry of this country has experienced
groundbreaking changes. However, the furniture industry still leaves something to be desired
which is a great opportunity for IKEA to enter into the market. Porter’s five forces technique can
Lots of alternatives for consumers from local and global furniture retailer
There aren’t so many companies that can match the range of products that IKEA can
offer
In furniture business there are lots of big fishes in Bangladesh. Before entering into the market
IKEA needs to know their competitors and study their approach, policy so that it can plan
accordingly to stay competitive and to serve that purpose 3I Model can be used.
Immediate competitors are not the only competitors in the market, however, many businesses
usually focuses on the immediate competitors. In any case, when an organization decides to enter
into the global arena, it needs to take all sort of competitors it may have in the market into
account. Therefore, it needs to conduct a wide research to figure out the impending and invisible
competitors. Furthermore, to stay ahead of the competitors, it is vital to know the strength and
weaknesses of the current, looming and potential competitors. Otobi, HATIL will be considered
as the immediate competitors of IKEA in Bangladesh. These are the biggest furniture retailer in
the country. They have a large number of outlets around the major cities. Akhtar Furniture and
BROTHERS Furniture can be categorized as the impending competitor for IKEA in Bangladesh.
They have a large customer base as well. The invisible competitors in the furniture market for
IKEA will be various changes in regulations, entry cost, and changes in industry demand.
High price
Low quality
Low quality High quality
Low price
Part 1: Offline Market
• Cost leadership
• Brand value
S(Strengths)
• Strong relation with the customers (Jurevicius,
2013)
7P can be used to analyze the marketing Mix of IKEA which is the extended version of
traditional 4P.
Product:
o Furniture
o Children’s IKEA
o Kitchen appliances
Various procurement approaches and bargaining power with the suppliers help them
Place:
Promotion:
Process:
Physical evidence:
A proper distribution channel is necessary for making sure that the products and services from
the production center reach the customers through distribution center and retail stores. The
production center are directly connected with the suppliers. IKEA approximately has about 1800
supply chain around the world. To look after the relations with the suppliers IKEA appointed 42
trading service offices worldwide. Furthermore, it also has twenty eight centers for distributing
There are various aspects that will have to be well-thought-out before deciding the distribution
channels. Some of the major factors are marketing aspects, product, incumbents, and
Joint
Distribution
center of IKEA
and its partner
Supplier1
IKEA
Supplier2 Production
Center in
Bangladesh
Retail stores
Supplier3 Retail stores
Retail stores
IKEA always looks to follow the transnational strategy while entering into a foreign market. Its
marketing plan is shaped centrally. They need to maintain the same strategy when they enter the
At present there is no direct incumbents company that is planning to expand their business in
Bangladesh.
Where? When? How? These are the three questions a company must ask itself before deciding to
enter a foreign market. The first step is to select the market then an estimated time to enter the
Market
selection
When to
enter
How to
enter/ Entry
mode
In a market place like Bangladesh where there are people from various ethnic and religious
backgrounds it is best to form a joint venture. In that way, IKEA will be able to use the
knowledge of the local organizations to connect with the suppliers and the consumers with more
ease.
8.0. International Marketing Communications Models
There are three stages of buying which are Cognitive stage, Affective stage, and Behavior stage.
Based on these stages marketing communication models are classified. Here the models for The
International Marketing
Communication Model
Among all the marketing models, AIDA is the most relevant model for the distribution strategy
of IKEA. This marketing model provides the framework for grabbing customers Attention,
induce Interest & Desire and inspire the consumers to purchase (Action).
• Inspire purchase
A(Action)
To run a successful marketing campaign, AIDA can be a very helpful marketing tool. AIDA
stands for four steps. Combining these four steps it is the process of communicating with the
consumers through advertisements to influence them to buy the products. IKEA can use their
popularity and goodwill to get the attention of the consumers and use the quality and unique
design to create interest among the customers. Along with quality and design, they can also focus
on the affordability of their product which will address the customers need. Furthermore, IKEA
Review the
marketing plan
Promotional strategy
analysis
Communication
process analysis
Budget making
Implementation
Monitoring
The suggested integrated marketing and communication plan for IKEA has 7 steps. Initially the
marketing tactics will have to be reviewed before proceeding any further. Afterwards
promotional strategy and communication process will need to be explored. Finally comes the
implementation of those strategy and observing the whole process to make the sales volume
increases substantially. The communication objectives and the marketing mix should be coherent
Marketing, Public Relation (PR) and Human Relation (HR) is the three components of the
proposed Integrated Communication model of IKEA. In this model marketing overlaps with PR
and PR overlaps with HR. Furthermore, this model requires to be complementary and coherent
(Sriramesh, et al., 2013). Moreover, the value proposition approach can be used for IKEA in
•IKEA Website
Place
•Promotion through social media
Promotion •Healthy relationship with the consumers, (Høgevold, 2011)
Country
• Competition
• Economy
Strategy
• Political
• Legal
Implementation
• Acquisition
• Franchising
• Wholly owned subsidiary
• Joint ventures
12.0. International Marketing Communications Models
DAGMAR
AIDA
Model of JOYEE
In the online marketplace IKEA can follow AIDA, the same marketing strategy it followed in
their offline sector. The idea behind this model is to capture the attention of the consumers. Upon
grabbing their attention, the next task is to grow their interest by using big data technology to
process research data (Lamb, et al., 2009). Afterwards build consumers’ desires and finally
Even though the IMC strategy for their online sector can follow the same model as their offline
method, more focus needs to be given on creating interactive and more user friendly website for
the consumers. Moreover, search engine optimization is an area that can bring about more traffic
on the website which will help in succeeding the marketing plan by increasing sales significantly
12.3. Integrated Communication Model
An integrated communication model for the online market should be coherent, consistent, and
complementary and show continuity. To get all the benefits from online sector an effective
communication model is necessary. It can also be beneficiary for the online consumers
(Sriramesh, et al., 2013). The importance of search engine optimization also needs to be noted
because it can enhance website traffic. IKEA can also opt for a user friendly mobile application
Bangladesh
In online sector, by adapting the local culture and understanding the cultural need and the need s
of the consumers IKEA can establish their position in the heart of the customers. This will
encourage the customers to support IKEA more than before. With globalization and technology,
cultural similarities are increasing all over the world as well. Technology not only allows
advertising products using conventional method like television but also it allows organizations to
advertise their products using social media platform. Furthermore, the increased number of
internet user coupled with the cultural shift towards branded product in Bangladesh is yet another
reason for IKEA to start advertising their products on their website to get the attention of the
huge online based consumers. Moreover, together with their offline activities, the online
activities adopted by IKEA can make it more cost effective and more profitable (Pawar, 2014).
maneuvers in Bangladesh
Globalization has made possible it possible for companies to enter into the global market.
has made cultures, and economy integrated (UK Essays, 2017). Due to Globalization
transportation has become cheaper and faster which can aid IKEA. It also produced more
operation cost can significantly reduce and communication process gets much efficient.
15.0. Conclusion
In today’s market to remain competitive, organizations have to enter into foreign market and
establish their mark. Multinational company such as IKEA needs to expand more and more to
remain at the top of the furniture retail industry. Although there some barriers for foreign
organization to enter into Bangladesh, its economy has been improving and the retail industry
has gone through revolutionary changes, it is in IKEA’s best interest to enter into the market and
establish themselves as the leading furniture retailer in the country as well. IKEA’s best quality
in lowest price will differentiate them from their competitors. Further their use of technology
give the competitive edge they need to be the biggest furniture retailer in the country. The entry
mode strategy for IKEA’s entry mode strategy can be joint venture to accelerate their
establishment.
16.0. Recommendations
Reference:
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Ownership, Location and Internalization Factors. Journal of International Business Studies, (1),
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Cespedes, F.V., 1988. Control vs.resources in channel design: Distribution differences in one
Edvardsson, B., 2006. Values‐based service brands: narratives from IKEA. MANAGING
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October 2018].
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November 2018].
KPMG, 2017. Bangladesh – Tax holidays, corporate tax rate changes. [Online] Available at:
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communication: combining the power of IMC, the new media and database marketing.
Pratap, A., 2016. IKEA SWOT ANALYSIS 2016. [Online] Available at:
Raymond, A., 2002. Battling the challenge of foreign imports. Columbus, Ohio., 2002.
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Appendix:
Every organization have a vision, sets of mission and objectives which help them grow as an
organization. To be successful in any business, the business needs to have a vision and to turn
that vision into reality it needs goals and objectives. Mission is the process of achieving that
vision. In IKEA’s case though, their mission and vision statement are the same. The vision of
IKEA is to create a better everyday life for as many people as possible. Their business idea
resonate with their vision by offering a various kind of elegant and efficient home appliances at a
very low price so that most people can afford them. IKEA’s primary objectives are to reduce
transportation and functional cost so that it can offer products at a lower price, expanding their
Feodor Ingvar Kamprad was a Swedish business magnate best known for founding IKEA is
mainly a Swedish company which was founded by Feodor Ingvar Kamprad. It has now become
IKEA has established their name as the leading furniture retailer around the world and they wish
to expand their network even more into the foreign market to remain competitive. Before
entering into a foreign market it is important to know the strengths and weaknesses, as well as
the opportunities and the threats to make informed strategic plan for future.
Strengths
Low price
Variety of products
Eco friendly
Brand value
What makes IKEA different than all other furniture retailer is that their goal to make
Cost –leadership reducing the assembling process cost which benefits the customers as
well.
Weaknesses
Do It Yourself (DIY) policy
Logistic cost
Number of staff
It’s large scale business policy makes it very hard to maintain the quality across various
locations
Maintaining environmental issues
Opportunities
Possible future expansion
The ecofriendly business structure taking their brand value to a whole another level
which in turns creating future opportunities for them as more and more people are
Threats
The low price strategy which has been a major factor in the success of IKEA’s business
model has been implemented by many companies, therefore to stay competitive and
Increasing competition
Economic Crisis
Political: Political stability is the first thing that needs to be considered if a business wants to
enter a foreign market. Political freedom and constraints very crucial for a successful transition
of a business into a foreign market. There are restriction, policies Government policies,
legislation, and lot of other facets that plays a significant role in the process of the introduction of
an organization into the market. The political situation in Bangladesh has not been very stable.
Furthermore, the regulatory policies makes life difficult for international organization to enter
organization that wants to establish their network in a foreign market. The profitability of an
organization hugely depends upon the economic condition of the country. IKEA wants to
establish themselves in the furniture retail section of Bangladesh and undoubtedly the
A 25% corporate tax on the publicly listed organizations in Bangladesh. It is important to note
that, there are two types of major income taxation policy in Bangladesh. Personal and Corporate.
Also, there is 15% VAT on consumer goods. In other sectors the tax rate are shown below,
(KPMG, 2017).
Social: In this era of global businesses, many companies are trying to expand their business
overseas. Various social aspects of that country plays vital roles in that transition. While
economy decides how much the people will likely to spend, the social aspects help decide in
which are people will spend more. The retail industry of Bangladesh has flourished in the recent
Consumer expenditure
Technological: Technology is in the center of every businesses activities of an organization
especially in the marketing and supply chain section. Bangladesh is well up to date with the
latest technology and IKEA will no trouble to utilize the technological advancements to bring
more profit.
Legal: It is of paramount importance for any business that wants establish their network in a
foreign land to be familiar with the legislations and policies of that country.
transformed into mass furniture production around early 90’s. From then on the furniture
industry has been gradually growing. In the recent years the retail furniture industry of
Bangladesh has gone through extraordinary changes and people are choosing local products over
the foreign products. Currently around 2 lakh employees are working in the furniture industry
and around 42000 enterprises are involved. In furniture industry, about 60% of raw ingredients