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    Mdooling Resume

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    Meghan Dooling has over 4 years of experience in helpdesk and IT support roles, including as a Helpdesk Technician at Dynamic Catholic from 2017-2019 where she resolved over 750 tickets. She has a Bachelor's of Science degree in Creative Technologies from Berry College, graduating cum laude in 2017. Dooling also has experience in education and community service roles.

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    Mdooling Resume

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    Meghan Dooling has over 4 years of experience in helpdesk and IT support roles, including as a Helpdesk Technician at Dynamic Catholic from 2017-2019 where she resolved over 750 tickets. She has a Bachelor's of Science degree in Creative Technologies from Berry College, graduating cum laude in 2017. Dooling also has experience in education and community service roles.

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    Meghan Dooling has over 4 years of experience in helpdesk and IT support roles, including as a Helpdesk Technician at Dynamic Catholic from 2017-2019 where she resolved over 750 tickets. She has a Bachelor's of Science degree in Creative Technologies from Berry College, graduating cum laude in 2017. Dooling also has experience in education and community service roles.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    32 views1 page

    Mdooling Resume

    Uploaded by

    api-351782047
    Meghan Dooling has over 4 years of experience in helpdesk and IT support roles, including as a Helpdesk Technician at Dynamic Catholic from 2017-2019 where she resolved over 750 tickets. She has a Bachelor's of Science degree in Creative Technologies from Berry College, graduating cum laude in 2017. Dooling also has experience in education and community service roles.

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    MEGHAN ELIZABETH DOOLING

    EXPERIENCE
    Helpdesk Technician, Dynamic Catholic; Erlanger, Kentucky — September 2017 - March 2019
    • Resolved over 750 Helpdesk Tickets in Microsoft Office environment to ensure employee productivity
    • Researched and Implemented Asset Management Software Platform to effectively track assets
    • Managed Windows Servers and Active Directory, in addition to ReadyNAS backup server
    • Systematized Google Admin Console and set up call queue program for more enhanced communication
    • Organized Server Room space and facilitated the sale of excess inventory and equipment
    Camp MODA Counselor, Museum of Design Atlanta; Atlanta, Georgia — June 2017
    • Assisted with summer camps for kids ages 8-14. Taught Arduino, 3D printing, and Lego Robotics

    Helpdesk Technician, Berry IT Students, Berry College; Mount Berry, GA — August 2014 - May 2017
    • Answered phone calls of faculty, staff, and students with technical issues and troubleshooting, including resetting
    Active Directory passwords, software issues, connecting printers, and more

    Lab Assistant, HackBerry Lab, Berry College; Mount Berry, Georgia — August 2016 - May 2017
    • Assisted students in lab including with various technologies: Laser Cutter, Vinyl Cutter, 3D printers, Arduino,
    Processing, Prototyping Tools, and other software programs

    First Year Mentor, Berry College; Mount Berry, Georgia — May 2015 - April 2017
    • Worked with twenty freshmen to facilitate their smooth transition to college

    Film Manager, Berry Men’s Basketball; Berry College; Mount Berry, Georgia – October 2013 - May 2017
    • Video taped games, burned recordings to DVDs, and uploaded DVDs to Synergy (film database) for team review

    EDUCATION
    Berry College; Mount Berry, Georgia
    Bachelor of Science, Creative Technologies and Economics Minor, Cum Laude (3.64/4.00 GPA); May 2017
    LEADERSHIP Campbell Fellow; March 2016 - May 2017
    & AWARD Presidential Ambassador; February 2015 - May 2017
    HIGHLIGHTS: Catholic Student Association, Vice President; August 2015 - May 2016
    Teaching Assistant, Computer Science Department; August 2015 - December 2015
    Mentor, Maker Academy; January 2015 - October 2015
    Daughter of Martha Berry Award (One of five women recognized, Senior year), 2017
    Creative Technologist of the Year (CRT), May 2017
    Summer Study Abroad Program in Limerick, Ireland — May - June 2016

    CERTIFICATIONS

    Apple Certified Macintosh Technician, Service Fundamentals, October 2016


    Microsoft Office Specialist, Microsoft Office Excel 2013 and 2016, November 2015
    Microsoft Office Specialist, Microsoft Office Word 2013 and 2016, November 2015
    CompTIA, IT Fundamentals, October 2015

    COMMUNITY SERVICE
    PREP 2nd Grade Teacher, Saint Mary Parish; Hyde Park, Ohio; August 2018 - Present
    Sustainer, National Charity League; 2010 - Present
    Event Coordinator, Year of Service Cottage, Berry College; Mount Berry, Ohio; August 2016 - May 2017
    Teaching Assistant, Saint Mary’s PSR; Rome, Georgia; February 2015 - May 2017
    Group Leader, Saint Brigid Vacation Bible School; Johns Creek, Georgia; 2011 - 2017
    Dare to Care Event Volunteer, Mustard Seed Communities; Johns Creek, Georgia; 2010 - 2016

    770.354.6549 www.linkedin.com/in/meghan-dooling-0473b683/ megedooling@comcast.net

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