SGH HO Handbook 2009
SGH HO Handbook 2009
SGH HO Handbook 2009
Deleted: <sp><sp><sp>
Samuel Quek 21/4/15 00:19
A S u r v iv a l
Formatted: Font:(Default) Times New
Roman, 12 pt
Samuel Quek 21/4/15 00:19
Formatted: Normal, Left
G u id e t o S G H :
For Junior Doctors
Brought to you by
The Junior Doctors Committee, SGH
Learning and Career Development Department, SGH
Medical Manpower Department, Singapore Health Services
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Contents:
-1-
Getting around SGH
Level 1
-2-
Level 2
-3-
Important Telephone Numbers
Area Ext Area Ext
Operator! J 0 IPS (blk 6 lvl 2) 5135
OT reception 4364 Radiologist 5460
EOT 4365 Radiology (blk 4225
2 lvl 2)
Day surgery 4121 Trace XR 4232
reports
Endo Centre 3986 Interventional 3955/3941
Radiology (blk
2 lvl 2)
Blood Bank 3666/4852 CT 3960
BTS MO 91864133 Trace CT 5672
reports
Biochemistry 4653 2D Echo 5577
lab
Hematology lab 4628/4629 NHC 2DE 64367867
Report
Histology lab 4930/1 Vascular Lab 5614
Microbiology 4908 Nuclear 4203
lab Medicine
Virology 4941 SICU 4222
Cytology 4954 CCU 4440
Client Services 4950 MICU 4450
(Path)
TB Laboratory 62221391 NICU 5333
Peritoneal 81251394 Drug 4112
Dialysis Nurse Information
MRO 4333 Pharmacist On 97733301
Call
NHC MRO 94367640 Palliative 81232711
Medicine
NHC 64367800 Medical 65574796
Manpower
NCC 8083
-4-
Preparing for work in SGH
■ Attend the orientation lectures
■ Know which department and team you will be joining
■ Speak to seniors or current HOs in the department
■ Find out who the consultants are, what the department
schedule is like, where and when ward rounds start and
any other dept-specific jobs that you are expected to do
(e.g. running SDA)
-5-
How to use Sunrise Acute Care
1. To create a list of patients
o Click on “File” > “Maintain list”> “New”
o To create list according to location, click on
“Location” > “Include patients at selected locations
only” > “SGH” > “Inpatient locations” > Desired
block and ward number > “Add” > “Ok”
o To create list according to consultant, click on
“Click on “Providers” > (key in and select required
name) > “Add” > “OK”
o Name your list
-6-
o The patient will be added to a “Temporary list”
(which will not be saved if you log off).
o To save patients into a new list, highlight their
names then click on “Save selected patients” and
either add them into an existing list or create a
new list
-7-
To create a list of patients:
By location:
Click on “Location”>
“Include patients at
selected locations
only” > “SGH” >
“Inpatient locations”
> Desired block and
ward number >
“Add” > “Ok”
By consultant:
Click on
“Providers” > (key
in and select
required name) >
“Add” > “OK”
-8-
TIP: Add “HIDS” and “IMS” to
your toolbar by going to
“Preferences” > “Toolbar”.
Printing results
Click on the printer icon, then
Results of investigations choose either “Trend result” or
“Single report” (remember to
highlight only the result that you
want to print from “Summary”,
otherwise ALL results from
current admission will be
inadvertently printed out)
Choose to
view
results in
different
formats
-9-
Making a Prescription
Tick in the
box for
drugs that Ensure correct
you would dose, route,
like to frequency,
repeat duration before
submitting orders
Type in
name of Submit order
drug and when done
select
from list
shown
- 10 -
Ward rounds
Armed with your list, you can now start seeing patients
before the consultants and registrars arrive
Documentation in Case Sheets
1. Ensure that the date, time and name of most senior Alyssa Chiew 2/10/13 06:04
Formatted: Indent: Left: 0.63 cm,
doctor doing the ward round is written down on the Numbered + Level: 1 + Numbering Style:
1, 2, 3, ... + Start at: 1 + Alignment: Left +
Aligned at: 1.59 cm + Tab after: 2.22 cm
left hand margin of the page + Indent at: 2.22 cm, Tabs: 1.27 cm, List
tab + Not at 2.22 cm
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• P (plan) – Plans for patients should be written out Alyssa Chiew 2/10/13 06:04
Formatted: Indent: Left: 1.27 cm,
clearly. Plans which are also instructions for Bulleted + Level: 1 + Aligned at: 1.59 cm
+ Tab after: 2.25 cm + Indent at: 2.25
cm, Tabs: 1.93 cm, List tab + Not at 2.25
nurses to carry out (e.g. nursing procedures, cm
- 12 -
After Ward Rounds: Doing Changes
Bloods
WARINING: MAKE SURE THE STICKER BELONGS TO THE
RIGHT PATIENT. MAKE SURE YOU WALK TO THE RIGHT
PATIENT AND IDENTIFY THE PATIENT BY NAME AND IC
AND CHECK THE WRIST TAG.
• Blue - PT/PTT;
• Pink - GXM
• Green- Toxicology
• TB quantiferon: 3 special tubes, ask the nurses to
order these in advance
• Uncommon investigations: Check with client
services (x4950)
2. For GXM: Sign 7 stickers for the tube, the GXM form
accompanying the tube & the GXM form for the
nurses to collect blood with (i.e sign two forms)
3. Taking blood when setting IV plugs: Attach blue
connector & vacutainer holder to the IV plug & watch
those tubes (culture bottles included) fill effortlessly
away
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4. Taking blood from lines: Similar to a blood C/S (i.e.
needs to be sterile)
What you need: dressing set, sterile gloves, 2x20ml
syringes, hep saline flush, yellow caps
Clean the area, draw out 5-10ml & discard, draw the
blood you need, flush liberally, close with new yellow
cap
5. Adding on blood: Call up the relevant lab (as long as
the blood has been taken within the same day)
6. Urgent ABG or blood transfusion
• Urgent ABGs can be done in the lab at block 6 Alyssa Chiew 2/10/13 06:04
level 5 Formatted: Indent: Left: 1.6 cm, Hanging:
0.66 cm, Bulleted + Level: 1 + Aligned at:
1.59 cm + Tab after: 2.25 cm + Indent at:
2.25 cm
• Urgent blood can be collected from the blood
bank, also at block 6 level 5
• Bring along your GXM form and stickers
• Enter via the block 7 entrance if you don’t have
the access card
7. Needlestick injuries
• Rinse under running water STAT Alyssa Chiew 2/10/13 06:04
Formatted: Indent: Left: 1.6 cm, Hanging:
0.66 cm, Bulleted + Level: 1 + Aligned at:
• Always report! (RMS) 1.59 cm + Tab after: 2.25 cm + Indent at:
2.25 cm
- 14 -
• Keep the patient’s sticker so you can trace the
results
• Go to the Staff Clinic or A&E to get your blood
taken
- 15 -
patient’s location! These blue letter may then
be clipped in front of the patient’s case sheet
and need not be dispatched
c. For urgent CVM blue letters during office
hours, call CCU at 4440 to find out which
Registrar to contact
• After office hours (including weekends)
a. Non-urgent blue letters will not be dispatched
till the next working day
b. If you need patients to be seen urgently,
contact the on-call Registrar, and similarly, do
not dispatch the blue letter
5. Review of patient by another specialty
1. Before sending off a blue letter, check that the
patient is not under active follow up with that
particular discipline (prevents delayed reviews
from your blue letter bouncing back). You can
check this by asking the patient, reviewing old
notes or checking visit history on Sunrise Acute
Care.
2. Check which consultant the patient has been
seeing & call that consultant
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Referring to Integrated Care System (ICS), mainly for
voluntary nursing homes
1. ICS applications for nursing homes are done
online
2. The MSW in charge will create an application for
the patient, after which you and the PT/OT
involved will fill in the relevant sections
3. Either ask the nurse manager of the ward to log on
for you, or (because sisters are usually pretty
busy) create your own account at
https://www.ics.com.sg/ereg
- 17 -
Obtaining investigations
- For non-urgent investigations, fill up relevant forms
and fax them to the relevant departments
- For urgent investigations
o Regular X-rays – fill up X-ray form, write
URGENT and fax form to radiology department
o US/CT/MRI scans – fill up X-ray form and
additional “Urgent Investigation” form, and fax
both down to radiology department
o Check renal function before ordering CT scans
with contrast: IV hydration +/- N-AcetylCysteine
may help reduce risk of renal failure.
o Patients with history of multiple allergies or
asthma will need preloading with steroids
(usually IV hydrocortisone 100mg STAT)
o Angiography / interventional procedures – fill up
form, go personally to the interventional
radiology department and speak to the
radiologists there; get a protocol from the
department and prepare patient as necessary
(eg FBC, PT/PTT within 3 days of procedure,
consent, etc). Inform ward staff of date and time
of procedure.
- 18 -
o Other investigations – Speak to relevant labs
- For investigations to be done after office
hours/weekends
o Speak to radiologist on call and if approved, fax
down X-ray form to radiology department (5133)
- 19 -
Elective List
- Important things to remember when planning
patients for surgery:
o Check the patient’s FBC, U/E/Cr, GXM +/-
PT/PTT
o For patients above 50 or with indications (e.g.
chronic smoker), do ECG and CXR
o Ask if the patient needs any pre-operative
assessment for risk stratification (e.g. referral to
CVM for history of IHD with previous CCF KIV
for further investigation of cardiac status prior to
op, or referral to respiratory medicine for chronic
smoker who has symptoms of significant
dyspnea). If so, refer them to the relevant
specialties early.
o Confirm if there is a need to stop
antiplatelets/anticoagulants prior to invasive
procedures
o Ensure patient is NBM from 12 MN onwards the
day before operation (may take clear feeds till
about 6am)
o Put up an OT chit (see “Learning to use the
OTM”)
- 20 -
o Check if patient requires blood on standby
during the operation (see “Learning to use OTM”
and “Arranging for blood products”)
o Check with team which priority patient is to be
listed for in cases of emergency procedures
o For urgent cases, may need to speak to the
anaesthetist on call to inform them of case
(usually done by the MOs, but occasionally the
responsibility may fall to you)
- 21 -
Emergency List
- For operations to be done in the emergency theatres
(EOT),
o Ensure that patient has valid blood
investigations and has been fasted appropriately
o For major operations, ensure valid group and
cross match with blood on standby
o Ensure consent has been taken
o Send OT chit (see “Learning to use OTM”) and
call EOT at 4365 to check for receipt of EOT
Chit
o Remember to fill up the pt’s comorbidites under
“past medical history” as this is important for
anaesthetist
- 22 -
o For urgent cases, inform staff at endoscopy
centre of case
o If General Surgery saw your pt as a blue letter &
requests for a scope the next day without
specifying any particular surgeon, do the
following: Monday = “Team 1 Reg On Call” (ß
choose this option from the list of doctors in
OTM), Tues = T2 Reg On call… and so on,
except for Fri = Team 6 and Sat = Team 5.
- 23 -
Learning to use OTM
2. Submitting an OT chit
o To submit an emergency OT Chit, click on “OT Alyssa Chiew 2/10/13 06:04
Formatted: Indent: Left: 1.27 cm,
Chit” > “Emergency OT Chit” Bulleted + Level: 1 + Aligned at: 0.63 cm
+ Tab after: 1.27 cm + Indent at: 1.27
cm, Tabs: 1.9 cm, List tab + Not at 1.27
o To submit an electively listed OT Chit, click “OT cm
- 24 -
3. To look up listed patients
o If you are in a surgical department, you will have
to look out for patients who have been listed for
operations and may be admitted the day before
the operation. To obtain the list of patients listed in
a certain operating theatre, click on “Schedule” >
“Online Listing Enquiries” > then choose “OT
listing by OT” > “OT number”
- 25 -
Learning to use OTM
Log on to OTM
To submit an
emergency OT chit,
click “OT Chit” >
“Emergency OT Chit”
Emergency OT Chit
To submit an elective
listed OT Chit, click
“OT Chit from Worklist”
Alternatively, click on
“Emergency OT Chit”
> “Elective” > and
when prompted, click
yes to add on chit
Click “Schedule”>
“Online Listing
Enquiries” > then
choose “OT listing by
OT” > “OT number”
- 27 -
To check if blood for standby is approved,
- 28 -
Discharging a patient
- When team has decided that a patient is for
discharge, certain documents need to be prepared.
These include the discharge summary, MC,
prescription and relevant memos
o Important points:
§ Try to provide a detailed history in HIDS for
ease of future reference
§ Include relevant investigations (do not
include ALL investigations done in the past
month!)
§ Manually include cardiac investigation
results e.g. ECG, 2D Echo, cardiac
catheterization reports and vascular
investigations if any (as these are currently
not available on Sunrise)
§ Include impressions/assessments by other
specialties if blue letter referral was
previously made, also include which
specialist consultant is involved
§ Include any complications/problems during
stay
- 29 -
- Prepare prescriptions early to prevent delay in
discharging patients
o Controlled drug prescriptions (e.g. for morphine)
need to be handwritten in a particular format.
There is a sample copy to follow in most wards.
Otherwise, ask pharmacy to fax over
o Also include controlled meds in your electronic
prescription so that they’ll be in the patient’s
medication record.
Others
1. Arranging blood products
o
WARNING: CHECK THE WRIST TAG AND
MAKE SURE YOU CHECK PATIENTS
IDENTITY WITH NAME AND IC NO. DO
NOT CHECK BLOOD AT THE NURSES
COUNTER!
- 30 -
Call blood bank at 3666
o Ensure valid group and cross match (GXM) done
o In SGH, a GXM sample is valid for 3 days
(inclusive of day sample was taken)
o If there is a valid GXM, ask for patient’s blood
group
o Platelets, CSP and FFP require approval from
BTS (blood transfusion service) MO. If blood bank
is unable to approve PCT, will also require prior
approval from BTS MO
o Call BTS MO at 91864133 to obtain approval for
required blood products. Ensure you have
patient’s particulars (name and IC number), blood
group and indications for transfusion prior to
speaking to BTS MO
o Inform ward nurse of approval by BTS MO and
they will collect products from blood bank
o Of particular importance if you’re calling for
haem/onc patients, check if the blood needs to be
irradiated and/or filtered (usually for pts planned
for or post-transplant)
2. ESRF patients
§ Haemodialysis
- 31 -
o Things to ask (Some patients carry a card
with these details): Which dialysis centre,
usual dialysis days, when the patient had his
last dialysis & whether it was successfully
completed & which renal consultant he follows
up with
o If patient is likely to be due for dialysis during
his stay, call up dialysis centre and ask for:
Dry weight, flow rate, usual dialysis duration,
HIV / HepB / HepC status
o Next call the renal MO under the patient’s
consultant to ask them to help with the
dialysis prescription (a form on which they
write instructions for dialysis)
o Ask the nurses to place the dialysis
prescription form in the patient’s IMR for the
renal MO to fill in
§ Peritoneal dialysis
o Call the PD nurse (8125 1394, 24 hours) for
help with setting up the bags
o Hypocount monitoring is done with a different
glucometer when patients are on PD! Remind
- 32 -
the nurses to obtain this machine to prevent
spuriously high readings
3. Pacemakers
§ Will usually need a CVM review for advice
§ For pacemaker calibration, call Medtronics
technician - 91199955
- 33 -
New cases
1. Useful framework for listing your plan:
§ Diet
§ Activity: fall precautions, CRIB
§ Vitals: parameters, hypocount, I/O
§ Investigations: bloods, urine, stool, radiological
§ Drugs: fluids & medications
§ Trace old notes
- 34 -
§ Pink consent form for patients unable to give their
own consent
§ If no relatives available to sign the pink form, 2
consultants can instead sign in the case notes to
approve the procedure
§ Use a waterproof marker to mark the correct site
of surgery (check with pt to make sure that you are
indeed marking the correct site)
- 35 -
Common Ward Issues (list not meant to be
exhaustive) – call for HELP early!
- 36 -
§ Examine patient, looking out for common causes,
e.g. pneumothorax, acute asthma/COPD
exacerbation, acute pulmonary edema, acute
pulmonary embolism, AMI
§ Arrange for investigations to be done urgently, eg
FBC, UECr, cardiac enzymes, ABG, CXR, ECG
- 37 -
uraemia, liver failure OR intracranial event (stroke,
bleed)
§ Perform a neurological examination
§ CT Head if there is a focal neurologic deficit
§ FBC, UECr, stat hypocount, cardiac enzymes, ECG,
ABG, CXR, blood cultures
- 38 -
§ Look out for any signs of acute abdomen, if present
will require surgical consult KIV further investigations
eg CT Abdomen/Pelvis
§ Consider serial abdominal examination and
symptomatic treatment if no signs of acute abdomen
§ Keep NBM / Iv Drip
- 39 -
Medications for Common Patient Complaints
Important Points:
- Always check patient’s identity with name AND
IC
- Make sure you order in the correct patient’s
IMR
- Check for drug allergies
- Check wrist tag for ID (also beware RED tag)
- Think about possible contraindications & drug
interaction
- When giving first dose, make sure that you’re
giving it to the right person, at the right dose,
via the correct route & at the correct speed
- Please dose adjust for renal impairment
- Handy drug guides
o ePharmacopoeia on SGH intranet
o Drug Info (4112) or pharmacist on call
o Sanford Guide for antibiotics
- 40 -
1. Antibiotics
§ Augmentin PO 625mg BD, IV 1.2g q8h
§ Ceftriaxone (Rocephin) IV 1-2g OM
§ Ciprofloxacin PO 500mg BD, IV 200 to 400mg q12h
§ Cloxacillin PO 500mg Q6h or IV 500 to 1000mg q6h
§ Crystalline Penicillin IV 2-4MU Q6H
§ Metronidazole (Flagyl) PO 400mg TDS, IV 500mg
Q8h
2. Abdominal Bloating or “Wind” Alyssa Chiew 2/10/13 06:04
Formatted: Indent: Left: 0 cm, Numbered
§ Mist carminative 10mls TDS/PRN + Level: 1 + Numbering Style: 1, 2, 3, ... +
Start at: 1 + Alignment: Left + Aligned at:
1.27 cm + Tab after: 1.9 cm + Indent at:
1.9 cm, Tabs: -0.63 cm, List tab + Not at
1.27 cm + 1.9 cm
- 41 -
5. Angina Alyssa Chiew 2/10/13 06:04
Formatted: Indent: Left: 0 cm, Numbered
§ Sublingual GTN 1/1 + Level: 1 + Numbering Style: 1, 2, 3, ... +
Start at: 1 + Alignment: Left + Aligned at:
1.27 cm + Tab after: 1.9 cm + Indent at:
1.9 cm, Tabs: -0.63 cm, List tab + Not at
1.27 cm + 1.9 cm
- 42 -
§ Hyperkalaemia: Alyssa Chiew 2/10/13 06:04
Formatted: Indent: Left: 0.63 cm,
§ IV Glucose 50% 40ml with IV insulin 10 IU (draw Bulleted + Level: 1 + Aligned at: 1.27 cm
+ Tab after: 1.9 cm + Indent at: 1.9 cm,
Tabs: 1.27 cm, List tab + Not at 1.9 cm
with INSULIN syringe)
10U = 0.1ml
- 43 -
11. Pain
§ Paracetamol 1g TDS/PRN, Anarex 2 tab TDS/PRN
§ NSAIDs; Diclofenac (Voltaren) 25-50mg TDS/PRN,
Mefenamic acid (Ponstan) 500mg BD/PRN,
Naproxen (Synflex) 550mg BD
§ Opioids (give with laxatives & maxolon): Pethidine
IM 25-75mg TDS/PRN, Tramadol PO 50-100mg
TDS
- 44 -
Main contributors
1. Dr. Liaw Chen Mei, Department of Anaesthesia and
Surgical Intensive Care
2. Dr. Yang Liying, Department of Obstetrics and
Gynaecology
Editor
Dr. Kenneth Chan, Department of Respiratory and
Critical Care Medicine
- 45 -