ATTA ALVI

Senior System Consultant

ata_alawi@hotmail.com
Cell: +966562754214

Personal Statement
To accomplish the work that is intellectually challenging with acquired knowledge and assimilating new,
to innovate best practices and solutions, to have an excellent and open working environment and be an
active part of the organization in achieving its goals and objectives in multi-ethnic atmosphere.

EMPLOYMENT

Global Perfect Solution (GPS), Saudi Arabia (July 2018 to December 2018)
(Al Khobar, Saudi Arabia)
Senior System Consultant

 Hired as senior system consultant for SIEM project for Aramco.

 Have been involved in project documentation, like project execution plan on behalf of sub-contractor.
 Team building and training junior team members
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Chedid Insurance Brokers, Saudi Arabia
(Riyadh, Saudi Arabia) (March 2015 to June 2018)
Information Systems Team Leader

 Responsible for information handling, access and processing in Microsoft Dynamics CRM.
  Monitor month-end and year-end closing process.
  Preparation and provision of all kinds of reports from top management to other departments.
 Being in constant communication with customer services and technical department for on time delivery
 of new polices and endorsements to be processed in system.
 Worked as a second check over the information/documentation provided to CRM department for accuracy
 and health, before processing.
 Reconciling monthly production with the reports provided by insurance companies.
 Providing full IT support for company users and infrastructure, including Khobar branch.
  Prepare monthly, annual Sales and commission reports.
 Coordinating with IT management in corporate head office in Beirut for system enhancements and major
 trouble shooting.
  Procuring IT equipment and other accessories for company usage.
  Heading a team of 4 staff, for information processing and IT related jobs.
  Have designed all required documentation for CRM/IT departments.
  Monthly and Yearly inventory reports for Companies Fixed assets.
 Trained new staff for information processing department.
 Report Directly to General Manager

Retail World Trading Co. (REWOT), Saudi Arabia (April 2009 to February 2015)
(Raka, Saudi Arabia)
Assistant MIS Manager
• Implemented company Management Information Systems infrastructure and defined
standards, policies, and procedures.
• Designed and implemented all documentation related to configuration, service records,
processes, IT Asset inventories, administration manuals etc.
 • Assuring the smooth information flow in the organization.
• Regular monitoring of Management Information System operations and maintenance of
existing infrastructure.
• Performing routine audits of systems and software.
• Hired and trained new IT and MIS trainees and introduced them to the company systems and software
and created a team.
• Procurement of IT hardware, software and maintenance products & services.
• Budgeting for and implementing any changes and forecasting any needed

Giant Stores Hypermarkets, Saudi Arabia
(Raka, Saudi Arabia) (April, 2002 to March 2009)
MIS Analyst

• Manipulating, processing, analyzing data and creating reports presentable for top
management using Excel.
• Supervising data entry, performing data auditing and monitoring all data for accuracy.
• Coordinated with department heads and staff members to resolve system related issues and documented
their feedback regarding Information System and suggested improvements in working procedures and in
Backbone Application developers (Oracle based, in house developed Application)
• Developed and implemented training plans for end-users

Senior System Support Supervisor

• Second and Third level support of corporate hardware and software assets like Desktops, Servers,
Laptops, Network Printers, MS Office products, Windows server and Workstation OS, Data Backup and
Recovery, Desktop Binder Professional (Document Management and Fax Solution), Briton (HR module,
from Houston Technologies).
• Catalogued network problems and resolutions for future reference.
• Identified and eliminated network faults and problems.
• Administered user accounts, user access to resources and Email, anti-virus, anti-spam.
• Managed problem-solving analysis of servers, workstations and installation of Backbone
application on workstations.
• Offered technical support to users with different levels of IT proficiency and also trained users.
• Installed, maintained and configured system hardware and software, network services,
equipment and devices.
• Providing advice on selection and purchase of IT equipment.
• Maintaining maximum availability of supported services for users.

QMS Coordinator and Internal Quality Auditor 9000/9001-2008
(FROM 2003 TO 2007)

• Initiated ISO 9001-2000 project with QA/QMS manager and started the process of collecting and
documenting raw information and developed flow charts using MS Visio.
• Performed GAP analysis in both regards, SKILL GAP ANALYSIS and PROCESS GAP
ANALYSIS.
• Arranged presentations for Management.
• Helped HR department with SKILL GAP Analysis feedback and suggested essential trainings
for employees.
• Participated in developing ISO Project Plan and was member of steering team. Initiated Task Teams
making process and supervised Documentation Process.
• Performed internal Audit and arranged awareness seminars and trainings for staff.
• Attended training workshops regarding ISO and trained other staff members
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 TRAINING WORKSHOPS
Following Training workshops were arranged at Giant Stores Head Office (Panda Hyper Markets, now),
Raka and all were delivered by Mr. Abdullah Saa’d Dahlawi, Al Muhaidib group consultant for
management training.

Problem Solving and Decision Making Understanding and Satisfying Customers

Effective Presentation E-Business and E-Commerce
Time Management The Balanced Scorecard Business Concept
Team Building Strategic Planning and Strategic Thinking
Quality Assurance System Audit ISO-9001-2000 Business Budgeting and Accounting for Non-Accountants
Project Management Effective Writing
Advance Communication training Microsoft Office Suite and Power of Efficiency
Safety Management training The Brain and Productivity
The Power of Communication and Behavior on the JOB Interviewing, Evaluating and Selecting the Right Employee
Effective Negotiation Creating an Entrepreneurial Customer Service Environment

EDUCATION
•Bachelors: Business Administration, 2001

(Pioneer Institute of Research and Skills Advancement (PIRSA) – Lahore, Pakistan)

•BS: Computer Sciences, 2001 (Karachi University - Karachi, Pakistan)

CERTIFICATIONS
MICROSOFT
Microsoft Certified Solutions Associate (MCSA) 2012

SPLUNK
Splunk 7.x Fundamentals Part 1
Splunk Infrastructure Overview 6.x
Splunk User Behavior Analytics

Personal Information
Full Name Atta Ur Rehman Alvi
Date of Birth 6th of June, 1972
Place of Birth Pakistan
Gender Male
Marital Status Married
Nationality Pakistani
Iqama Transferable
Driving
Valid Saudi
License
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