Objective: Current Designation Experience 1 Year 10 Month (August 17 To Till Date and 4 Months Past Experience)

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TARUN GARG

Mobile: +91-9467676679
E-mail: tarugrg@gmail.com

Objective
Looking for a challenging career which demands the best of my professional ability in terms
of, technical and analytical skills, and helps me in broadening and enhancing my current skill
and knowledge.

Professional Experience
Working with Ericsson India Global having 1 years 6 month of experience of
GSM/CDMA/LTE /CS Core mobile networks.
Current Designation: AM CS-Core Network Engineer (NSS).
Experience: 1 year 10 Month (August 17 to till date and 4 months past experience)

Summary:
 Experience at Bharti Airtel Project.
 Experience in Network Monitoring and Troubleshooting in GNOC.
 Experience in using Ericsson/Huawei/NSN/ZTE tools
 Skilled in using OSS, REMEDY, MATE, Net cool, Winfiol,
 Skilled in Handling International Calls, Bridges during Outages.

Project Details:
Project#1– Bharti Airtel – CS Core (Airtel Pan-India).
Role & Responsibilities:
 Handling and Escalating the faults regarding the Core Nodes of Huawei & Ericsson
(HLR, MSC, MSS, MGW) in the Airtel project.
 Monitoring Real Time Voice traffic, Successful Call Rate (SCR), Blocking, EOS
(Clear Codes) through In-House Monitoring tool Replica & escalating to the
concerned team & analysing their impact on the network by comparing to the last
trends.
 Ensure timely actions and solutions to customer service requests and complaints.
 Creating and updating network trouble tickets & ensuring their closure within SLAs.
 Trouble-shooting of fault in Siemens node & change the hardware module if required.

Project#2– Bharti Airtel – BSS (Airtel Pan-India).


Role & Responsibilities:
 Executing Operation and maintenance of 2G /3G/4G Ericsson , Huawei, ZTE
Network telecom equipment’s.
 Perform 1st level Fault Diagnosis and rectification on all RAN systems.
 Perform Fault Management by coordinating support resources, managing technical
escalation to ensure fault is rectified within agreed SLA’s.
 Manage Change Management activity on the networks in real time to ensure all
activities comply within approved timeframes.
 Tools using-OSS RC, REMEDY, MATE, Winfiol, Huawei M-2000 & U-2000 etc.
 Providing technical support to regional teams for O & M support by using command
handling.
 Response to escalated Customer Network faults.
 Raising trouble tickets in case of any deviations in the RAN system.

Project#3– Bharti Airtel– Radio frequency engineer (Pan-India)


Role & Responsibilities:
 Responsible for bandwidth checking of GSM/ WCDMA and LTE networks.
 Directly interaction with the client and provide solutions for their problems.
 Worked in AZQ (Azenqos) tool for problem solving.

Skill Set
Telecommunication: GSM,3G,4G, CS core network (wireless),

Telecom Tools : OSS Platform 2G/3G/4G (Alarm list viewer ALV/ALB), Command
Handling, BMC remedy(One TM), WINFIOL, One FM, NETACT(NSN), iManagerM2000
Client( Huawei ), Radii , Netnumen(ZTE).
Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook.
Languages: C

Functional:
 A team player with good communication, analytical, organizational and relationship
management skills.
 Having understanding of SLA , Ticket severity (Critical , major & minor) .
 Real-time monitoring of MGW, MSC, HLR,BSC, RNC and blade cluster.

Academic Qualification
Degree University School/college Year Percentage
B-Tech D.C.R.U.S.T Hindu College of Engineering (Sonipat,
(CSE) Haryana) 2016 62

12th H.B.S.E Arya Senior Secondary School, 2012 66


Narwana
10th H.B.S.E Arya Senior Secondary School, 2010 71
Narwana
Achievement and Co-/Extra-Curricular Activity
 Training in “Cloud Computing” from “Bureau of Indian Standards, Chandigarh”.
 Member of the CORE TEAM for HCE Inter-college fest ZEPHYR 2k14.
 Participated in State Level Physical Fitness Competition in 2013.

Personal Details

 Father’s Name:- Shri Nand Lal


 Permanent address:- H.No.14, Street No.14, Patram Nagar, Narwana
 Date of Birth:- 14 August 1994
 Language known:- Hindi and English
 Nationality:- Indian
 Hobbies:- Gym, Interacting with people, Dancing, Travelling

Declaration
I do hereby declare that the above information is true to the best of my knowledge.

Tarun Garg

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