Chitransh Porwal: Role: Salesforce Developer

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Chitransh Porwal

Role: Salesforce Developer

Summary

 1.5 years of Experience in salesforce.com CRM platform as a Developer.


 Experience in Administration, configuration and customization on salesforce.com platform.
 Good knowledge of administrative task like creating roles, profiles , users , email services,
page layout, record types, report types, workflow and process builder.
 Good Knowledge of Data loader, approval process, formula fields and cross object formula
fields.
 Experience in visualforce pages, standard controllers and custom controllers.
 Lightning Components and lightning framework.
 Experience is SOQL, SOSL queries along with best practices.
 Experience in apex classes and triggers based on various business scenarios.
 Experience in requirement analysis and end to end development.
 Implemented security and sharing rules at object, field and record level for different users
at different level of organization.
 Involved in analyzing requirements and creating design and technical specification
documents.
 Worked on sales cloud and comfortable with overall sales cycle and processes.
 Worked on service cloud customization and creation of Email to case, web to case, web to
Lead.
 Basic Understanding of Inbound and Outbound Web Services, Integration objects etc.
 Trained business users on the new functionalities and common performance issues that
can occur and also the steps to tackle them without technical support engineers.
 Hands on experience in the Data Migration activities from Salesforce.
 Excellent Analytical and Communication Skills.

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EDUCATION

 2017, Bachelor of Technology in Computer Science from G L Bajaj Institute of


Technology and Management with 72.5%.
 2013, HSC from CBSE with 77%.
 2011, SSC from CBSE with 87 %.
 Oracle 10g Performance Tuning - Basic concepts, Performance guidelines, pain points
which needs to be monitored and corrected for optimum performance regularly
 Email Etiquettes - Protocols that has to be followed while writing mails.
 Building Confidence - Know your customer & their needs, tackle difficult customers
 SFDC trained professional.

TECHNICAL EXPOSURE
Area Skills
CRM Packages Salesforce Sales Cloud, Salesforce Service Cloud, CRM OnDemand
Development CRM OnDemand, Salesforce Workbench, Eclipse, NetBeans
Tools
Salesforce Skills
Salesforce Workflow, Trigger, APEX, Development of page layouts, Case
management, Data Migration And Integration, Creating users, roles and
profile administration , Creating Reports and dashboards, Salesforce
Admin, Visualforce pages
CRM onDemand
Skills
Integration, Configuration, Scripting and Workflows, Migrations, Report
Generation.
Service Request Management, Account Management, Opportunity
Management, Order Management.

Project Inchcape
Client Inchcape
Role Salesforce Developer
Roles & Salesforce customization activities
Responsibilities
 Configured Workflow/Triggers, Setting up Roles & Profiles, Page Layouts,
use of Apex code to meet business requirement
 Created users, roles and profile administration as per business
 Developed Dashboards using Standard Salesforce dashboard
functionality
 Created Different Users Role and Extracted their social handle Using
SFDC.
 Used Data Loader for Insertion, deletion and exporting data in salesforce
objects.
 Worked on Batch Apex and Schedule Apex

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Project Inchcape
Client Inchcape
Role Salesforce Developer
Roles & Salesforce customization activities
Responsibilities
 Configured Workflow/Triggers, Setting up Roles & Profiles, Page Layouts,
use of Apex code to meet business requirement
 Created users, roles and profile administration as per business
 Developed Dashboards using Standard Salesforce dashboard functionality
 Created Different Users Role and Extracted their social handle Using SFDC.
 Used Data Loader for Insertion, deletion and exporting data in salesforce
objects.
 Worked on Batch Apex and Schedule Apex

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