MC31XX Series Mobile Computer: User Guide
MC31XX Series Mobile Computer: User Guide
MC31XX Series Mobile Computer: User Guide
User Guide
MC31XX Series Mobile Computer
User Guide
72E-124289-01
Revision A
October 2009
ii MC31XX Series Mobile Computer User Guide
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of their respective owners. Bluetooth is a
registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or
trademarks of Microsoft Corporation. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300, USA
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website: www.motorola.com/
enterprisemobility/patents
iii
Revision History
Changes to the original manual are listed below:
Patents.................................................................................................................................................. ii
Revision History .................................................................................................................................... iii
Chapter 4: Accessories
Introduction .......................................................................................................................................... 4-1
Single Slot Serial/USB Cradle ............................................................................................................. 4-5
Battery Charging ............................................................................................................................ 4-5
LED Charge Indications ........................................................................................................... 4-6
Four Slot Cradles ................................................................................................................................. 4-8
Battery Charging ............................................................................................................................ 4-8
LED Charge Indications ................................................................................................................. 4-8
Power LED ..................................................................................................................................... 4-9
Speed LED ..................................................................................................................................... 4-9
Link LED ........................................................................................................................................ 4-9
Four Slot Spare Battery Charger ......................................................................................................... 4-10
Spare Battery Charging ................................................................................................................. 4-10
LED Charge Indications ................................................................................................................. 4-11
Cables .................................................................................................................................................. 4-11
Battery Charging and Operating Power ......................................................................................... 4-12
LED Charge Indications ................................................................................................................. 4-12
Universal Battery Charger (UBC) Adapter ........................................................................................... 4-13
Spare Battery Charging ................................................................................................................. 4-13
UBC Adapter LED Charge Indications ........................................................................................... 4-13
Plastic Holster ...................................................................................................................................... 4-15
Fabric Holster ...................................................................................................................................... 4-17
Belt Clip .................................................................................................................................... 4-17
Shoulder Strap ......................................................................................................................... 4-18
Appendix B: Keypads
Introduction .......................................................................................................................................... B-1
28-Key Keypad .............................................................................................................................. B-2
38-Key Keypad .............................................................................................................................. B-6
48-Key Keypad .............................................................................................................................. B-10
Glossary
Index
x MC31XX Series Mobile Computer User Guide
About This Guide
Introduction
This guide provides information about using the MC31XX mobile computers and accessories.
NOTE Screens and windows pictured in this guide are samples and may differ from actual screens.
Documentation Set
The documentation set for the MC31XX is divided into guides that provide information for specific user needs.
• MC31XX Series Quick Start Guide - describes how to use the MC31XXS andMC31XXR mobile computers.
• MC3190G Quick Start Guide - describes how to use the MC3190G mobile computer.
• MC31XX Series Mobile Computer User Guide - describes how to use the MC31XX mobile computer.
• MC31XX Series Mobile Computer Integrator Guide - describes how to set up the MC31XX mobile
computer and the accessories.
• Microsoft Applications for Windows Mobile 6.1 and CE 6.0 User Guide - describes how to use Microsoft
developed applications.
• Application Guide for Motorola Enterprise Mobility Devices - describes how to use Motorola Enterprise
Mobility developed applications.
• EMDK Help File - provides API information for writing applications.
xii MC31XX Series Mobile Computer User Guide
Configurations
This guide covers the following configurations:
Data Operating
Configuration Radios Display Memory Capture System Keypads
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
Tap Start > Settings > System tab > About icon > Version tab.
About This Guide xiii
The second line lists the operating system version and the build number. The last part of the build number
represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version
1.5.2.
Tap Start > Settings > System tab > System Information icon > System tab.
Tap Start > Settings > Control Panel > System Info icon > System tab.
BTExplorer Software
To determine the BTExplorer software version on a Windows Mobile 6.1 or Windows CE 6.0 device:
Fusion Software
To determine the Fusion software version on a Windows Mobile 6.1 or Windows CE 6.0 device:
Chapter Descriptions
Topics covered in this guide are as follows:
• Chapter 1, Getting Started, describes the mobile computer’s physical characteristics, how to install and
charge the batteries, remove and replace the handstrap and how to start the mobile computer for the first
time.
• Chapter 2, Operating the MC31XX, provides basic instructions for using the mobile computer and navigating
the mobile computer software.
• Chapter 3, Using Bluetooth, explains how to perform Bluetooth functionality on the mobile computer.
• Chapter 4, Accessories, describes the accessories available for the mobile computer and how to use the
accessories to charge the mobile computer.
• Chapter 5, Maintenance and Troubleshooting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during mobile computer operation.
• Appendix A, Technical Specifications, includes a table listing the technical specifications for the mobile
computer.
• Appendix B, Keypads, contains keypad descriptions and special character generation tables.
About This Guide xv
Notational Conventions
The following conventions are used in this document:
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
Chapter 1 Getting Started
Introduction
This chapter describes the mobile computer physical characteristics, how to install and charge the batteries, how to
remove and replace the handstrap and how to start the mobile computer for the first time.
• Mobile computer
• Battery
• Regulatory Guide
• Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise
Mobility Support immediately. See Service Information on page xvi for contact information.
Features
There are three versions of the MC31XX mobile computers, the MC31XXS with 1D laser and 2D Imager, the
MC31XXR with Rotating Scan Turret and the MC3190G with 1D laser and 2D Imager. For more information on the
Rotating Scan Turret, see Figure 1-3 on page 1-3.
1-2 MC31XX Series Mobile Computer User Guide
Scan LED
Indicators
(red/green) Beeper or Receiver (WLAN
only)
Display
Charge LED
Indicator
(amber) Scan Buttons
Keypad
Microphone
(WLAN only)
Power
MC31XXR MC31XXS
Speaker
Speaker Stylus
Handstrap
Stylus Holder
Handstrap
Latches
MC31XXS MC31XXR
CAUTION Do not try to rotate turret past side position stops. Damage to device can occur.
Position Stop
Position Stop
Position Stop
Keypad
Power
Trigger
Handstrap
Stylus Silo
Trigger
Speakers
Scan LED
Indicator
(red/green)
Headset Jack
Install SD Card
The Secure Device (SD) card provides secondary non-volatile storage (the flash memory is slower than RAM). The
SD card holder is located under the battery.
CAUTION Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the SD card. Proper ESD
precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is
properly grounded.
NOTE Select SD cards with environmental and/or the write cycle performance specifications that meet or exceed the
application requirements.
2. Position the SD card, with the contacts down, into the SD card slot. The SD card corner notch fits into the slot
only one way.
Battery
3. With the latches in the open position, replace the battery door, top first and press to close.
Door
Latches
4. Rotate the latches (to the lock position) to lock the door in place.
Battery Charging
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2.
Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery.
The main battery can be charged before insertion into the mobile computer or after it is installed. There are two
main batteries for the MC31XX, the Standard Battery (1X) and the Extended Life Battery (2X). The standard
capacity battery ships from the factory in all MC31X0-R configurations. The Extended Life Battery ships from the
factory in all MC31X0-S and MC31X0-G configurations. To install an Extended Life Battery in the MC31X0-R
configurations, purchase an Extended Life Battery and a Brick Extended Life Battery door. Use one of the spare
battery chargers to charge the main battery (out of the mobile computer) or one of the cradles to charge the main
battery while it is installed in the mobile computer.
Before using the mobile computer for the first time, fully charge the main battery until the amber Charge LED
Indicator remains lit (see Table 1-1 on page 1-9 for charge status indications). The Standard Battery fully charges in
less than five hours and the Extended Life Battery fully charges in less than eight hours.
The mobile computer is equipped with a memory backup battery which automatically charges from the main
battery whether or not the mobile computer is operating or is in suspend mode. The memory backup battery retains
data in memory for at least 30 minutes when the mobile computer’s main battery is removed or fully discharged.
When the mobile computer is used for the first time or after the memory backup battery has fully discharged, the
memory backup battery requires approximately 15 hours to fully charge. Do not remove the main battery from the
mobile computer for 15 hours to ensure that the memory backup battery fully charges. If the main battery is
removed from the mobile computer or the main battery is fully discharged, the memory backup battery completely
discharges in several hours.
When the main battery reaches a very low battery state, the combination of main battery and backup battery
retains data in memory for at least 72 hours.
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
Batteries must be charged within the 0° to +40° C (32° to 104° F) ambient temperature range.
1. Insert the mobile computer into a cradle. See Chapter 4, Accessories for accessory setup.
2. The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge
status. See Table 1-1 on page 1-9 for charging indications.
2. The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge
status. See Table 1-1 for charging indications.
LED Indication
Off Mobile computer not placed correctly in the cradle; charge cable not connected correctly;
charger is not powered.
Fast Blinking Amber Error in charging; check placement of the mobile computer.
1. Connect the charging accessory to the appropriate power source. See Chapter 4, Accessories for setup
instructions.
2. Insert the spare battery into the spare battery charging slot and gently press down on the battery to ensure
proper contact.
The battery starts to charge automatically. The amber charge LED Indicator lights to indicate the charge status.
See Chapter 4, Accessories for charging indications. The Standard Battery usually fully charges in less than five
hours and the Extended Life Battery usually fully charges in less than eight hours.
Stylus
Use the stylus for selecting items and entering information on the screen. The stylus functions as a pen and a
mouse. Tap the touch screen once with the stylus to select options and open menu items.
1 - 10 MC31XX Series Mobile Computer User Guide
To remove the stylus, slide the stylus out of the stylus holder. To store the stylus, push the stylus back into the
stylus holder in the handstrap (MC31XXR/S) or stylus silo (MC3190G).
On Windows CE 6.0 configurations, after the calibration procedure is performed the factory settings launch the
Sample Applications window displays. Application specific shells may provide application specific windows
instead of the Sample Applications window. These screens also appear when a cold boot is performed.
If the mobile computer does not power on, see Resetting the Mobile Computer on page 2-22.
Calibration Screen
Use the Calibration screen to align the touch screen:
2. Carefully press and briefly hold the stylus tip on the center of the Calibration screen target. Repeat the
procedure as the target moves and stops at different locations on the screen. This enters the new calibration
settings.
3. Once all of the new calibration settings are input, tap the screen or press the ENTER button to save the new
calibration settings. Press ESC to discard the new calibration settings.
Getting Started 1 - 11
1. If the MC31XXS/R is in suspend mode, press the Power button to wake the device.
CAUTION Do not lift up on the latches when removing the door. Lift up on the handstrap only.
Latches
6. With finger, press the battery clip in (at the top of the battery) and lift the battery out top first.
WARNING! Do not use a tool to remove the battery.
Battery Clip
1. If the MC3190G is in suspend mode, press the Power button to wake the device.
CAUTION Do not lift up on the latches when removing the door. Lift up on the handstrap only.
6. With two finger, press the battery toward the bottom of the mobile computer and lift the battery out top first.
WARNING! Do not use a tool to remove the battery.
4. Open the handstrap flap and pull the handstrap through the battery door mounting slot.
1 - 14 MC31XX Series Mobile Computer User Guide
Mounting
#00 Phillips Strap Loop Clip
Screwdriver
Screws
Mounting
Clip
2. Secure the mounting clip to the housing using the two screws.
4. Attach the hook material to the loop material and press together.
Loop
Button
3. Separate the loop and hook tape and pull the handstrap through the slot in the battery door.
Getting Started 1 - 15
1. Insert one end of the loop section into the mounting slot in the handle.
2. Thread the other end of the loop section through the loop and pull to tighten the loop.
Button
Loop
4. Thread the end of the handstrap into the slot in the battery door.
1 - 16 MC31XX Series Mobile Computer User Guide
WLAN Radio
To turn off the WLAN radio tap the Fusion Signal Strength icon on the task tray and select Disable Radio. A red
X appears across the icon indicating that the radio is disabled (off).
To turn the radio back on, tap the Fusion Signal Strength icon on the task tray and select Enable Radio. The red
X disappears from the icon indicating that the radio is enabled (on).
Bluetooth Icon
To turn on the Bluetooth radio, tap the Bluetooth icon in the task tray and select Enable Bluetooth.
To enable or disable all wireless connections, tap and hold the All bar.
Introduction
This chapter provides basic instructions for using the mobile computer and navigating the mobile computer
software.
Power Button
Press the red Power button to toggle the mobile computer between suspend and resume. When the screen is off
the mobile computer is in suspend mode and when the screen is on the mobile computer is on.
Windows CE Desktop
The desktop displays the applications available with the Windows CE configurations. For information on using the
Microsoft® applications refer to the Microsoft® Applications for Mobile and CE 6.0 User Guide, p/n 72E-78456-xx.
• Status Icons: The status icons indicate the function key status. If the FUNC, SHIFT, CTRL, ALT or ALPHA
functions are active the appropriate status icon is displayed.
• Active Programs Icons: The active applications icons are displayed on the taskbar. If more than one program
is active, icons can be used to toggle between the open programs (applications). Tap on a taskbar application
to maximize the application.
• AC Power/Battery Status Icons: The AC Power/Battery Status icons are shown in the taskbar to indicate the
present power supply status of the mobile computer. The main battery status icons provide the battery status
in 10% increments from 10% to 100%. The backup battery low icon indicates that the backup battery charge
is low. See Battery Charging on page 1-8 for backup battery charging instructions.
Operating the MC31XX 2-3
Start Button Window Title Scroll Status Icons Keyboard Input Panel Button
Icon Description
Indicates that communication with the smart battery has not been established. After a mobile computer
reset, this icon may be displayed for up to 30 seconds. See, Battery Unknown Icon on page 2-4 for
additional information.
Indicates that the battery is fully charged and the mobile computer is running on external power.
Indicates IP status. Only displays when the mobile computer is in emulation mode.
Indicates that the wireless application radio is connected to a wireless LAN network with excellent signal
strength.
Indicates that the wireless application radio is not connected to a wireless LAN network.
The Bluetooth Enabled icon appears in the task tray and indicates that the Bluetooth radio is on (Displays
only if the StoneStreet One Bluetooth stack is enabled).
The Bluetooth Disabled icon appears in the task tray and indicates that the Bluetooth radio is off
(Displays only if the StoneStreet One Bluetooth stack is enabled).
The Bluetooth Communication icon appears in the task tray and indicates that the mobile computer is
communicating with another Bluetooth device (Displays only if the StoneStreet One Bluetooth stack is
enabled).
Icon Description
2. If after re-seating the battery, the icon remains, warm boot the mobile computer.
3. If after warm booting the mobile computer, the icon remains, then cold boot the mobile computer.
4. If after cold booting the mobile computer, the icon remains, install a new (tested and working) battery.
Start Button
Tap the Start button to launch the Start menu.
Programs Menu
From the Start menu, tap Programs to open the Programs menu. The programs installed on the MC31XX with
Windows CE display in the Programs menu. Refer to the Application Guide for Motorola Enterprise Mobility
Devices, p/n 72-68901-xx and the Microsoft® Applications for Mobile 6.1 and CE 6.0 User Guide, p/n
72E-108299-xx for application information.
Operating the MC31XX 2-5
Task Manager
1. Select FUNC - CTRL, (to activate the ALT state) and tap on the taskbar to display the Task Manager,
Properties Selection menu.
3. Tap a task in the Active Tasks list and tap Switch To to make that task the primary task, or tap End Task to
end the selected task.
Properties
1. Tap Start > Control Panel > Taskbar and Start Menu ... . The Task Manager, Properties window displays,
see Figure 2-6 on page 2-6.
2. Tap Properties to display the Taskbar and Start Menu, General tab.
• Check the AutoHide checkbox to make the taskbar disappear, touch the bottom of the display to make the
taskbar return.
• Check the Show Clock checkbox to display the clock on the taskbar.
4. Tap OK to save the settings and exit the window.
Advanced Tab
1. Tap the Advanced tab to enter the Taskbar and Start Menu, Advanced tab.
2. Tap the Clear button to delete all of the documents listed in the Start > Documents entry, see Start Button on
page 2-4. Typically this list is empty, but if there were documents in the list the Clear button would delete them.
3. Tap the Expand Control Panel checkbox to display the entire contents of the MS control panel in list form,
rather than icons.
Connectivity
Notification
Open the Start Menu Adjust volume
Battery Status
Soft Keys
To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the
background and the Items tab to change the list and order of items that appear on the screen.
Speaker is off.
Battery Backup battery is very low.
ActiveSync error
Synchronization is occurring.
Instant Message Notification that one or more instant messages were received.
Multiple Notifications There are more notification icons than can be displayed. Tap to display
remaining icons.
Command Bar
You may see the icons listed in Table 2-3 on the Command Bar located at the bottom of the screen.
Status Icons
Icon Description
Wireless connection status icon. Indicates WLAN signal strength and opens the Wireless
Applications menu.
The Bluetooth Enabled icon appears in the task tray and indicates that the Bluetooth radio is on
(Displays only if the StoneStreet One Bluetooth stack is enabled).
The Bluetooth Disabled icon appears in the task tray and indicates that the Bluetooth radio is off
(Displays only if the StoneStreet One Bluetooth stack is enabled).
The Bluetooth Communication icon appears in the task tray and indicates that the mobile
computer is communicating with another Bluetooth device (Displays only if the StoneStreet One
Bluetooth stack is enabled).
The ActiveSync icon appears in the task tray and indicates an active serial connection between the
mobile computer and the development computer.
Operating the MC31XX 2-9
Speaker Icon
You can adjust the system volume using the Speaker icon in the Status bar.
NOTE Use can also adjust the system volume using the Sounds & Notifications window or by using the keypad.
Battery Icons
The Main Battery icon appears in the Title Bar when the Today screen is visible. The icon indicates the battery
power level.
You can also view the battery status using the Power window.
When the main battery power falls below a predetermined level a Main Battery dialog box appears indicating the
status of the main battery. When the backup battery power falls below a predetermined level a Backup Battery
icon and dialog box appears indicating the status of the backup battery.
2 - 10 MC31XX Series Mobile Computer User Guide
Connectivity Icon
The Connectivity icon indicates the communication status of the terminal when it’s connecting to the internet or
host computer.
Time Icon
NOTE The Time icon only appears in the Title Bar when an application displays. It does not appear it the Title
Bar when the Today screen displays.
The Time icon displays the current time in a digital or analog format. To change the time format, tap and hold the
Time icon until a menu appears. Select the format you want.
1. Tap the Time icon to display the Time and Next Appointment dialog box.
Operating the MC31XX 2 - 11
2. The dialog box displays the current date and time, the battery status and any upcoming appointments in the
Calendar.
E-Mail Icon
The E-Mail icon notifies you when you have received incoming e-mails.
Keypad Locking
Locking the MC31XX turns off keyboard and touch screen functionality. This is helpful when the MC31XX is turned
on and you want to prevent accidental key presses.
To lock the device, tap the Device unlocked icon. The icon changes to locked.
Password Locking
Use the Password window to set a password to disable unauthorized access to the MC31XX.
NOTE If the device is configured to connect to a network, use a strong (difficult to figure out) password
to help protect network security. Password cracking tools continue to improve and the
computers used to crack passwords are more powerful than ever.
1. Tap Start > Settings > Personal tab > Lock icon > Password tab.
2. Select Prompt if device unused for check box to enable password protection.
3. From the drop-down list, select a time value for the protection to take affect after non-use.
4. From the Password type: drop-down list, select either Simple PIN or Strong alphanumeric.
6. Tap ok.
7. To set a hint to remember the password, tap the Hint tab.
9. Tap ok.
When the MC31XX is not used for a period of time and the user tries to access the device, the Password window
appears.
Entering Information
To enter information:
• Power Management – manage power by configuring IST to control switching on/off the backlight, control
suspend mode of the MC31XX by monitoring motion and orientation.
• Display Orientation – switch the screen orientation to either landscape or portrait depending on the MC31XX
orientation.
• Free Fall Detection – monitors free fall duration and records the time and type of the drop event.
Power Management
The MC31XX orientation and motion sensitive data can be used as an indicator of MC31XX usage and can be
used to manage the battery power of the mobile computer. For example, IST can be configured to control the
backlight on and off functionality or go into suspend according to a user gesture by placing screen facing down. It
can also be used to keep the MC31XX active while it is in movement to prevent it from quickly going into suspend
mode while in use.
Display Orientation
The screen can be rotated between portrait and landscape modes automatically, depending on the physical
orientation of the MC31XX. For example, if the MC31XX is rotated 90° counterclockwise, IST rotates the display
counterclockwise 90° so that the screen display appears correct.
This functionality is achieved by monitoring screen angle and rotating the display to counter any changes. IST only
rotates the screen in multiples of 90°.
IST features a log for recording the free fall events. This log records the date, time and the time period of the free
fall.
NOTE If the mobile computer goes into suspend mode the Bluetooth connection is disabled and the mobile
computer automatically switches to speakerphone mode.
Data Capture
The mobile computer has an integrated laser scanner or imager that collects data by scanning bar codes.
Laser Scanning
To scan bar codes with the mobile computer:
4. Press the scan button or trigger. Ensure the red scan beam covers the entire bar code. The Scan LED
Indicators illuminate red to indicate that the laser is on. The Scan LED Indicators illuminate green and a beep
sounds to indicate a successful decode.
Right Wrong
Figure 2-25 Laser Aiming
Optimal scanning distance varies with bar code density and scanner optics.
• Hold the scanner farther away for larger symbols.
• Move the scanner closer for symbols with bars that are close together.
NOTE Scanning procedures depend on the application and mobile computer configuration. An application may use
different scanning procedures from the one listed above.
Scanning Considerations
Scanning consists of; aim, scan and decode. Scanning performance can be optimized by considering the range
and the scanning angle:
• Range
Any scanning device decodes well over a particular working range (minimum and maximum distances from
the bar code). This range varies according to bar code density and scanning device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far away prevents
decodes. Move the scanner closer and further away to find the right working range for the bar codes being
scanned. However, the situation is complicated by the availability of various integrated scanning modules.
The best way to specify the appropriate working range per bar code density is through a chart called a
decode zone for each scan module. A decode zone simply plots working range as a function of minimum
element widths of bar code symbols.
• Angle
The scan angle is important for optimizing decode performance. When laser beams reflect directly back into
the scanner from the bar code, this specular reflection can “blind” the scanner.
To avoid this, scan the bar code so that the beam does not bounce directly back. But do not scan at too sharp
an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode.
Practice quickly shows what tolerances to work within.
NOTE Contact the Motorola Enterprise Mobility Support Center if chronic scanning difficulties develop. Decoding of
properly printed bar codes should be quick and effortless.
Imaging
MC31XX with an integrated imager have the following features:
• Omnidirectional (360°) reading of a variety of bar code symbologies, including the most popular linear, postal,
PDF417, and 2D matrix code types.
• The ability to capture and download images to a host for a variety of imaging applications.
• Advanced intuitive laser aiming for easy point-and-shoot operation.
The imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.
2 - 20 MC31XX Series Mobile Computer User Guide
Operational Modes
MC31XX with an integrated imager support three modes of operation, listed below. Activate each mode pressing
the Scan button.
• Decode Mode: In this mode, the MC31XX attempts to locate and decode enabled bar codes within its field of
view. The imager remains in this mode as long as you hold the scan button, or until it decodes a bar code.
NOTE To enable Pick List Mode, download the Control Panel applet from the Support Central web site at
http://www.motorola.com/enterprisemobility/support. Pick List can also be set in an application using a API
command.
• Pick List Mode: This mode allows you to selectively decode a bar code when more than one bar code is in
the MC31XX’s field of view. To accomplish this, move the aiming crosshair center dot over the required bar
code to decode only that bar code. This feature is ideal for pick lists containing multiple bar codes and
manufacturing or transport labels containing more than one bar code type (either 1D or 2D).
• Image Capture Mode: Use this mode to capture an image within the MC31XX’s field of view. This is useful
for capturing signatures or images of items like damaged boxes.
Imager Scanning
1. Ensure that a scan-enabled application is loaded on the MC31XX.
2. Aim the exit window at the bar code.
NOTE Imager decoding usually occurs instantaneously. The MC31XX repeats the steps required to take a digital
picture (image) of a poor or difficult bar code as long as the scan button remains pressed.
2 - 22 MC31XX Series Mobile Computer User Guide
A cold boot also restarts the mobile computer, but erases all stored records and entries from RAM. In addition it
returns formats, preferences and other settings to the factory default settings.
Perform a warm boot first. If the mobile computer still does not respond, perform a cold boot.
CAUTION Files that remain open during a warm boot may not be retained.
CAUTION Cold boot resets the mobile computer, to the default settings. All added applications and all stored data are
removed. Do not cold boot without support desk approval.
1. Simultaneously press and then release the 1, 9 and Power keys. Do not hold down any other keys or buttons.
As the mobile computer initializes, the splash window, Figure 1-10 on page 1-10, appears for about a minute.
2. Calibrate the touch screen. See Calibration Screen on page 1-10 to calibrate the mobile computer screen.
• A warm boot restarts the mobile computer and closes all running programs.
• A cold boot also restarts the mobile computer and closes all running programs but also resets the
Real-Time-Clock (RTC).
Data saved in flash memory or a memory card is not lost. Perform a warm boot first. This restarts the mobile
computer and saves all stored records and entries. If the mobile computer still does not respond, perform a cold
boot.
1. To perform a cold boot, simultaneously press and then release the 1, 9 and Power keys. Do not hold down any
other keys or buttons.
2. As the mobile computer initializes, the splash window, Figure 1-10 on page 1-10, appears.
USB Host No No
On Window CE 6.0 devices, tap Start > Settings > Control Panel > Power icon > Wakeup tab.
2 - 24 MC31XX Series Mobile Computer User Guide
On Windows Mobile 6.1 devices, tap Start > Settings > System tab > Power icon > Wakeup tab.
Introduction
Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS)
radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (30 feet/10 meters)
communication and low power consumption.
MC31XXs with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as phones, printers, access points, and other mobile computers. To use the
MC31XX as a modem, create a dial-up modem connection between a computer and MC31XX.
TheMC31XX with Bluetooth technology uses either the StoneStreet Bluetooth stack or the Microsoft Bluetooth
stack. To write an application that uses the StoneStreet One Bluetooth stack APIs, refer to the Enterprise Mobility
Developer Kit (EMDK) Help.
The Bluetooth radio in this MC31XX operates as a Class 2 device power class. The maximum output power is
2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to
obtain due to power and device differences, and whether one measures open space or closed office space.
3-2 MC31XX Series Mobile Computer User Guide
NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is
required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This
allows application developers to define security mechanisms tailored to their specific need. Link-level security
occurs between devices, not users, while application-level security can be implemented on a per-user basis. The
Bluetooth specification defines security algorithms and procedures needed to authenticate devices, and if needed,
encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth
while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key that is used to authenticate the
devices and create a link key for them. Entering a common PIN number in the devices being paired generates the
initialization key. The PIN number is never sent over the air. By default, the Bluetooth stack responds with no key
when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices
is based-upon a challenge-response transaction. Bluetooth allows for a PIN number or passkey that is used to
create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to
authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the
Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
Bluetooth Configuration
By default, the MC31XX is configured to using the Microsoft stack. Refer to the MC31XX Series Mobile COmputer
Integrator Guide, for information on switching between the Microsoft Bluetooth stack and the StoneStreet One
Bluetooth stack.
If the MC31XX is configured to use the StoneStreet One Bluetooth stack, the Bluetooth icon appears at the bottom
right corner of the Today screen on Windows Mobile devices and in the Status bar for WinCE devices. If the
Microsoft Bluetooth stack is configured, the Bluetooth icon does not appear.
Bluetooth Icon
Table 3-1 list the services supported by the StoneStreet One Bluetooth stack and the Microsoft Bluetooth stack.
Using Bluetooth 3-3
Serial Port Service Serial Port Service Serial Port Service Serial Port Service
OBEX Object Push OBEX Object Push Client and OBEX Object Push Client and
Service Host Services Host Services
File Transfer Client and Host File Transfer Client and Host
Services Services
A2DP/AVRCP Services
Table 3-2 list the COM ports available for the StoneStreet One Bluetooth stack and the Microsoft Bluetooth stack.
COM9 COM9
COM11
COM21
COM22
COM23
Warm Boot
With StoneStreet One Bluetooth Stack
Performing a warm boot turns off Bluetooth.
Suspend
When there is an active Bluetooth connection, the Bluetooth radio goes into low power mode maintaining the active
connection. When there is no active connection, the Bluetooth radio turns off.
NOTE If there is an active Bluetooth connection between the MC31XX and another Bluetooth device, the MC31XX
will not timeout. However, if the user presses the Power button on the MC31XX, the MC31XX will suspend
and upon receiving data from a remote Bluetooth device, the MC31XX will wake from suspend mode. For
example, Bluetooth scanner sending data to the MC31XX.
NOTE If there is an active Bluetooth connection between the MC31XX and another Bluetooth device and there is no
data activity, the MC931XX will timeout. However, if the user presses the Power button on the MC31XX, the
MC31XX will suspend (except when on a call) and upon receiving data from a remote Bluetooth device, the
MC31XX will wake from suspend mode. For example, headset redial or Bluetooth scanner sending data to
the MC31XX.
Resume
When the MC31XX resumes, Bluetooth turns on if it was on prior to suspend.
Using Bluetooth 3-5
NOTE To achieve the best battery life turn off radios not in use.
Enabling Bluetooth
To enable Bluetooth:
3. Tap ok.
Disabling Bluetooth
To disable Bluetooth:
1. Tap Wireless Manager and then tap the Bluetooth bar or
Tap Start > Setting > Connections > Bluetooth icon > Mode tab.
3. Tap ok.
3-6 MC31XX Series Mobile Computer User Guide
2. Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3. Ensure that the two devices are within 30 feet (10 meters) of one another.
4. Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab.
5. Tap Add new device. The MC31XX begins searching for discoverable Bluetooth devices in the area.
NOTE If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
Using Bluetooth 3-7
8. Enter the Passcode on the other device. The device is added to the Bluetooth list.
You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and
tap Next. If the device does not have a specific passcode, enter one in the Passcode field and tap Next. The
Bluetooth radio tries to connect with the device.
9. If you created a passcode, you will be prompted by the other device to enter the same passcode. Enter the
created passcode to establish a paired connection. (If you entered a passcode from the device, you shouldn’t
have to do anything on the other device.)
10. When the connection is complete, a list of matching and supported services on the device appears.
11. Select the services you want to use and tap Finish. The services on the new devices have to be selected or
else the pairing won’t include those services, even though the devices are paired. If services are not selected,
you will be continually reprompted for the passcode from the device.
Available Services
NOTE Some devices might not require a PIN. This depends upon the device’s authentication.
The MC31XX with Microsoft Bluetooth stack and Windows Mobile 6.1 offers the following services:
• HID
• Dial-up Networking
• A2DP/AVRCP.
See the following sections for information on these services.
NOTE You can only send files to a remote device using the Beam function.
Use the OBEX Push Service to send files and contacts to another Bluetooth device. To transfer files between the
MC31XX and another Bluetooth enabled device:
2. Ensure that the two devices are within 30 feet (10 meters) of one another.
5. Tap and hold on the filename until the pop-up menu appears.
6. Select Beam File. The MC31XX searches for Bluetooth devices in the area.
7. Tap Tap to send next to the Bluetooth device to send the file to. The MC31XX communicates with the device
and send the file. When completed, Tap to send changes to Done.
To transfer a contact between the MC31XX and another Bluetooth enabled device:
Using Bluetooth 3-9
2. Ensure that the two devices are within 30 feet (10 meters) of one another.
5. Tap and hold on the contact until the pop-up menu appears.
6. Select Send Contact > Beam. The MC31XX searches for Bluetooth devices in the area.
7. Tap Tap to send next to the Bluetooth device to send the file to. The MC31XX communicates with the device
and send the contact. When completed, Tap to send changes to Done.
2. Ensure that the two devices are within 30 feet (10 meters) of one another.
3. Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab.
4. Tap Add new device. The MC31XX begins searching for discoverable Bluetooth devices in the area.
NOTE If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter
Passcode window does not appear.
7. Enter the Passcode and the tap Next. The device is added to the Bluetooth list.
8. In the device list, tap the serial device. The Partnership Settings window displays.
12. Tap New Outgoing Port. The add device window appears.
3 - 10 MC31XX Series Mobile Computer User Guide
13. Select the serial device in the list and then tap Next.
NOTE No connection is made at this point. An application must open the selected COM port to trigger Microsoft
Bluetooth stack to open the connection.
Before setting up a Bluetooth ActiveSync connection, configure the Bluetooth function of your device.
NOTE For additional security, disable network bridging on the computer (specifically, bridging to a Remote NDIS
adapter) before connecting to the computer to pass though to the Internet or a network. For more information
on network bridging, see Windows Help on your computer.
The instructions below are for computers that support the Windows XP SP2 or later version operating system.
2. Ensure that the two devices are within 30 feet (10 meters) of one another.
5. On the Options tab, select the Turn discovery on and Allow Bluetooth devices to connect to this
computer checkboxes.
7. Select the Incoming (device initiates the connection) option, then click OK.
Note the number of the COM port that was added.
8. Click OK.
11. On the Allow connections to one of the following drop-down list, select the COM port with the number you
noted earlier.
14. To disconnect the ActiveSync connection, tap the ActiveSync icon on the Today screen.
Power Modes
The Bluetooth radio switches between normal and low power modes automatically. When data transfer is required,
the radio goes into normal mode. After five seconds of inactivity, the radio goes into low power mode.
2. Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3. Ensure that the two devices are within 30 feet (10 meters) of one another.
4. Tap Start > Settings > Control Panel > Bluetooth Device Properties icon.
5. Tap Scan Device button. The MC31XX begins searching for discoverable Bluetooth devices in the area.
Discovered devices appear in the Untrusted list.
8. Tap Yes.
10. Enter the PIN on the other device. The device is added to the Trusted list.
You are prompted to enter a PIN. If the device has a specific PIN, enter it in the PIN field and tap Next. If the
device does not have a specific passcode, enter one in the Passcode field and tap Next. The Bluetooth radio
tries to connect with the device.
11. If you created a passcode, you will be prompted by the other device to enter the same passcode. Enter the
created passcode to establish a paired connection. (If you entered a passcode from the device, you shouldn’t
have to do anything on the other device.)
12. When the connection is complete, a list of matching and supported services on the device appears.
13. Select the services you want to use and tap Finish. The services on the new devices have to be selected or
else the pairing won’t include those services, even though the devices are paired. If services are not selected,
you will be continually reprompted for the passcode from the device.
NOTE Some devices might not require a PIN. This depends upon the device’s authentication.
Available Services
NOTE In order to connect to the Bluetooth device, the application must create the connection to the remote
device. Please refer to the MSDN Help for detailed information.
The MC31XX with Microsoft Bluetooth stack and Windows CE 6.0 offers the Serial Port service.
3 - 14 MC31XX Series Mobile Computer User Guide
NOTE To achieve the best battery life turn off radios not in use.
Disabling Bluetooth
To disable Bluetooth, tap Bluetooth icon > Disable Bluetooth. The Bluetooth icon changes to indicate that
Bluetooth is disabled.
Enabling Bluetooth
To enable Bluetooth, tap Bluetooth icon > Enable Bluetooth. The Bluetooth icon changes to indicate that
Bluetooth is enabled.
Modes
The BTExplorer application has two modes for managing Bluetooth connections: Wizard Mode and Explorer Mode.
The Wizard Mode is for novice Bluetooth users and the Explorer Mode is for experienced Bluetooth users. To
switch between modes, select View > Wizard Mode or View > Explorer Mode.
Wizard Mode
Wizard Mode provides a simple process for discovering and connecting to Bluetooth devices.
Using Bluetooth 3 - 15
NOTE Switching between Wizard Mode and Explorer Mode closes all active connections.
Wizard Mode shows the devices and services in a simple Favorites view created by following the step-by-step
wizard.
Explorer Mode
The Explorer Mode window is easy to navigate and provides greater control to users familiar with Bluetooth. The
menu bar provides quick access to the options and tools used to connect to devices. To access Explorer Mode, tap
View > Explorer Mode.
You can also use the “tap and hold” technique to view available options. Scroll bars and view options are similar to
those on the Windows desktop. The tree structure lists the following sub-items:
NOTE Switching between Wizard Mode and Explorer Mode closes all active connections.
2. Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3. Ensure that the require profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for more information.
4. Ensure that the two devices are within 30 feet (10 meters) of one another.
5. Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears.
3 - 16 MC31XX Series Mobile Computer User Guide
NOTE If favorite connections have already been created, the Favorites screen displays. If no favorite connections
have been created, the New Connection Wizard screen displays.
7. Select Explore Services on Remote Device or another from the drop-down list and tap Next.
The following actions are available in the drop-down list (actions may vary depending upon configurations):
• Explore Services on Remote Device
• Pair with a Remote Device
• Active Sync via Bluetooth
• Browse Files on Remote Device
• Connect to Headset
• Connect to Internet using Access Point
• Connect to Internet using Phone/Modem
• Connect to Personal Area Network
• Connect to Printer
• Send or Exchange Objects
• Associate Serial Port
• Connect to High-Quality Audio (not available on Windows CE 6.0 devices).
NOTE If a device discovery action has not been previously performed, a device discovery is automatically initiated. If
a device discovery has previously been performed, the device discovery process is skipped, and the
previously found list of devices displays. To start a new device discovery, tap and hold in the window and select
Discover Devices from the pop-up menu.
9. Select a device from the list and tap Next. The MC31XX searches for services on the selected Bluetooth
device.
NOTE If the MC31XX discovers a service but the service is not supported, the service icon is grayed-out.
10. Select a service from the list and press Next. The Connection Favorite Options window appears.
3 - 18 MC31XX Series Mobile Computer User Guide
11. In the Favorite Name text box, enter a name for this service that will appear in the Favorite window.
13. Tap Connect to add the service to the Favorite window and connect to the service.
Available Services
NOTE Some devices might not require a PIN. This depends upon the device’s authentication.
• File Transfer
• Dial-Up Networking
• OBEX Object Push
• Headset Audio Gateway
• Serial Port
• Personal Area Networking
• A2DP/AVRCP.
See the following sections for information on these services.
Using Bluetooth 3 - 19
To transfer files between the MC31XX and another Bluetooth enabled device:
1. Ensure that OBEX File Transfer profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for more
information.
NOTE If favorite connections have already been created, the Favorites screen displays. If no favorite connections
have been created, the New Connection Wizard screen displays.
3. Select the device and tap Next. The Select Remote Service window appears.
7. Double-tap the file to copy. The Save Remote File window appears.
• Get File - copy the file from the remote device to the MC31XX.
• Put File - copy a file from the MC31XX to the remote device.
1. Tap and hold on the screen and select New > Folder or New > File. The Create New Folder or Create New
File window appears.
Deleting a File
To delete a file from the remote device:
Getting a File
To copy a file from a remote device:
1. Double-tap or tap and hold on the file and select Get. The Save Remote File window appears.
3. Tap Save. The file is transferred from the remote device to the MC31XX.
Copying a File
To copy a file to a remote device:
1. Tap Action > Put. The Send Local File window appears.
2. Navigate to the directory to save the file and select a file.
3. Tap Open. The file copies from the MC31XX to the remote device.
1. Ensure the MC31XX is discoverable and connectable. See Device Info Tab on page 3-33.
2. Ensure that the Personal Area Networking profile is enabled on the MC31XX. See Profiles Tab on page 3-42
for more information.
NOTE If favorite connections have already been created, the Favorites screen displays. If no favorite connections
have been created, the New Connection Wizard screen displays.
4. Select the Personal Area Network or Network Access service and select Connect from the pop-up menu.
The MC31XX connects with the access point.
Using Bluetooth 3 - 21
5. Tap Start > Internet Explorer. The Internet Explorer window appears.
6. In the address field, enter an internet address and tap the Enter button. The web page loads.
Before setting up dial-up networking, obtain dial-up information and other necessary settings (username, password
and domain name, if required) for the office network or ISP.
2. Ensure that the Dial-Up Networking profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for
more information.
4. Select Explore Services on Remote Device or another from the drop-down list and tap Next.
6. Select the Bluetooth Phone from the list and tap Next. The MC31XX searches for services on the Bluetooth
Phone.
7. Select Dial-up Networking Gateway service from the list and tap Next. The Connection Favorite Options
window appears.
3 - 22 MC31XX Series Mobile Computer User Guide
8. In the Favorite Name text box, enter a name for this service that will appear in the Favorite window.
10. Tap Connect. The Select Dial-up Networking Entry window appears.
11. Select the entry and tap OK. The MC31XX begins to communicate with the Bluetooth phone. If required, the
phone requests permission to communicate with the MC31XX.
12. Confirm the connection on the phone. The Network Log On window appears.
13. In the User name text box, enter the user name for this connection.
14. In the Password text box, enter the password for this connection.
15. In the Domain text box, enter the domain name for this connection, if required.
18. To end a session, tap the Connection icon and then tap Disconnect in the dialog box.
1. In the Select Dial-up Networking Entry window, tap and hold and then select Add Entry from the pop-up
menu.
3. In the Name for the connection text box, enter a name for this connection.
4. In the Country Code text box, enter the country code for the country that you are calling.
5. In the Area Code text box, enter the area code.
7. Tap OK.
1. Ensure the MC31XX is discoverable and connectable. See Device Info Tab on page 3-33.
2. Ensure that the OBEX Object Push profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for
more information.
3 - 24 MC31XX Series Mobile Computer User Guide
NOTE If favorite connections have already been created, the Favorites screen displays. If no favorite connections
have been created, the New Connection Wizard screen displays.
5. Select the OBEX Object Push service and select Next. The Connection Favorite Options window appears.
8. In the Action drop-down list, select one of the following options: Send Contact Information, Swap Contact
Information, Fetch Contact Information, or Send a Picture.
Sending a Contact
To send a contact to another device:
NOTE Prior to sending and receiving contacts, a default contact must be set up before attempting to send a
contact.
1. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
5. Tap OK.
6. Tap OK to send the contact to the other device and display a confirmation dialog box on the other device to
accept the contact. A Send Contact dialog appears.
7. Tap Ok.
Swapping Contacts
To swap contacts with another device:
NOTE Prior to swapping contacts, a default contact must be set up before attempting to send a contact.
1. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
5. Tap OK.
6. Tap OK to swap contacts with the other device and display a confirmation dialog box on the other device to
accept the contact.
7. Tap Ok.
3 - 26 MC31XX Series Mobile Computer User Guide
Fetching a Contact
To fetch a contact from another device:
NOTE Prior to sending and receiving contacts, a default contact must be set up before attempting to send a contact.
1. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
Sending a Picture
To send a picture to another device:
1. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.
6. Tap OK to send the picture to the other device and display a confirmation dialog box on the other device to
accept the picture. A Send Picture dialog appears.
7. Tap Ok.
Headset Services
To connect to a Bluetooth headset:
NOTE Newer Bluetooth headsets are device dependant and remember the last device they connected to. If problems
occur while connecting to the headset, place the headset in discovery mode. Refer to the headset user manual
for more information.
1. Ensure the MC31XX is connectable (required when automatic re-connect is initiated). See Device Info Tab on
page 3-33.
2. Ensure that the Headset profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for more
information.
5. Select the Headset service name and select Connect. The MC31XX connects to the headset. Refer to the
headset user manual for instructions on communicating with a Bluetooth device.
NOTE When using a Bluetooth headset with Headset Services, you cannot accept or end a call from the headset.
You must accept or end a call on the MC31XX.
6. Press the communication button on the headset. This routes both system and voice call audio to the headset.
7. When a call is received on the MC31XX, tap the Accept button to answer the call.
8. Press the communication button on the headset to route the audio back to the MC31XX.
2. Select the device and tap Next. The Connection Favorite Options window appears.
4. Tap Finish.
Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable
connection. You must configure the application that will use the connection to the correct serial port.
1. Ensure that the Sync profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for more information.
2. Use the Connection Wizard to search for a Bluetooth device, such as a PC. In the drop-down list select
ActiveSync via Bluetooth.
3. Select the device and tap Next. The Connection Favorite Options window appears.
4. Tap Connect. The Remote Service Connection window appears.
6. Tap OK. The MC31XX connects the PC and an ActiveSync session begins.
8. To end the session, tap the ActiveSync icon in the Favorite window and select Disconnect from the pop-up
window.
Connect two or more Bluetooth devices to share files, collaborate, or play multi-player games. To establish a
Personal Area Network connection:
1. Ensure that the Personal Area Networking profile is enabled on the MC31XX. See Profiles Tab on page 3-42
for more information.
3. Select the device and tap Next. The Connection Favorite Options window appears.
A2DP/AVRCP Services
A2DP/AVRCP is used to connect to a high-quality stereo headset:
1. Ensure the MC31XX is connectable (required when automatic re-connect is initiated). See Device Info Tab on
page 3-33.
2. Ensure that the remote Bluetooth device is in discoverable mode. See the devices user manual for
instructions.
3. Ensure that the A2DP/AVRCP profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for more
information.
8. Tap OK twice.
13. Enter the PIN Code for the remote device and then tap OK. The Connection Favorite Options window
appears.
3 - 30 MC31XX Series Mobile Computer User Guide
15. Tap Connect. The MC31XX connects to the high-quality audio headset.
For stereo headsets that can use hands-free services, connect to the hands-free service after connecting to the
A2DP service:
3. Tap Next.
6. Tap Next.
7. Tap Connect.
1. Ensure the MC31XX is connectable (required when automatic re-connect is initiated). See Device Info Tab on
page 3-33.
2. Ensure that the remote Bluetooth device is in discoverable mode. See the device user manual for instructions.
3. Ensure that the HID Client profile is enabled on the MC31XX. See Profiles Tab on page 3-42 for more
information.
6. Tap Next.
7. Select the device and tap Next.
NOTE If favorite connections have already been created, the Favorites screen displays. If no favorite connections
have been created, the New Connection Wizard screen displays.
Using Bluetooth 3 - 31
1. Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears.
2. Tap Menu > New Connection. The New Connection Wizard window appears.
NOTE Devices discovered previously are listed to save time. To start a new device discovery, tap and hold on the list
area and select Discover Devices from the pop-up menu.
5. Select a device from the list and tap Next. The PIN Code Request window appears.
8. Tap Finish. The devices are successfully paired. The device name moves to the Trusted Devices window.
1. Tap the Bluetooth icon and select Show BTExplorer. The BTExplorer window appears.
2. Tap Menu > Trusted Devices. The Trusted Devices window appears.
3. Tap and hold on the device select Delete Link Key in the pop-up menu.
Accepting a Bond
When a remote device wants to bond with the MC31XX, enter a PIN when requested to grant permission.
1. Ensure that the MC31XX is set to discoverable and connectable. See Bluetooth Settings on page 3-33. When
prompted to bond with the remote device the PIN Code Request window appears.
2. In the PIN Code: text box, enter the same PIN entered on the device requesting the bond. The PIN must be
between 1 and 16 characters.
3. In the Device Name: text box, edit the name of the device requesting the bond, if desired.
Using Bluetooth 3 - 33
4. Tap OK to create the bond. The MC31XX can now exchange information with the other device.
Bluetooth Settings
Use the BTExplorer Settings window to configure the operation of the BTExplorer application. Tap Menu >
Settings. The BTExplorer Settings window appears.
Item Description
Discoverable Mode Select whether or not the MC31XX is discoverable by other Bluetooth devices.
Connectable Mode Select whether or not the MC31XX is connectable by other Bluetooth devices.
Services Tab
NOTE Ensure that the MC31XX is discoverable and connectable when remote devices use MC31XX services.
To add a service:
3 - 34 MC31XX Series Mobile Computer User Guide
3. Tap OK. The Edit Local Service window displays for the selected service.
4. Select the appropriate information and then tap OK. See the following sections for information on the available
services.
Item Description
Item Description
Item Description
Service Security Select the type of security from the drop-down list. Options are None, Authenticate,
or Authenticate/Encrypt.
Root Directory Select the directory that other Bluetooth devices can access.
File Permissions Select the file permissions for the selected directory. Check the appropriate box to
grant read access, write access, and delete access.
3 - 36 MC31XX Series Mobile Computer User Guide
Item Description
Item Description
Item Description
Service Security Select the type of security from the drop-down list. Options are None,
Authenticate, or Authenticate/Encrypt.
Do not allow clients to push objects Disables clients from pushing objects to the MC31XX.
Inbox Directory Select a directory where another Bluetooth device can store files.
Item Description
Item Description
Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or
Authenticate/Encrypt.
Item Description
Service Name Lists the name of the audio service.
Using Bluetooth 3 - 39
Item Description
Security Tab
Security settings allows you to set global security policies for Bluetooth. Note that these settings are only active on
local Services that are set to Authenticate or Authenticate/Encryption. You can set authentication on local Services
under the Services tab.
To adjust the security settings for an individual service, select the Services tab first, then select the individual
service, then Properties.
NOTE To use PIN Code, select Authenticate or Authenticate/Encrypt from the Service Security drop-down
list on each local service.
3 - 40 MC31XX Series Mobile Computer User Guide
Item Description
Use PIN Code (Incoming Select for automatic use of the PIN code entered in the PIN Code text box.
Connection) It is recommended not to use this automatic PIN code feature. See Security
on page 3-2 for more information.
PIN Code Enter the PIN code.
Encrypt Link On All Outgoing Select to enable or disable encryption on all outgoing connections to other
Connections Bluetooth devices.
Discovery Tab
Use the Discovery tab to set and modify discovered devices.
Item Description
Inquiry Length Sets the amount of time the MC31XX takes to discover Bluetooth devices in
the area.
Name Discovery Mode Select either Automatic or Manual to automatically attempt to discover a
Bluetooth device's name after finding the device.
Discovered Devices - Delete Deletes all discovered devices and link keys from memory.
Devices
Discovered Devices - Delete Removes all pairing from remote Bluetooth devices, and makes them all
Linked Keys un-trusted.
Item Description
HID Tab
Use the HID tab to select The Human Interface Device Profile programming interface defines the protocols and
procedures to be used to implement HID capabilities.
Item Description
Delay To increase key repeat delay, drag the Delay slider to the right. To decrease
key repeat delay, drag the Delay slider to the left.
Rate To increase key repeat speed, drag the Rate slider to the left. To decrease
key repeat speed, drag the Rate slider to the right.
Profiles Tab
Use the Profile tab to load or remove Bluetooth services profiles. If a profile is not used, it can be removed to save
memory.
2. Tap Select All to select all profiles or tap Deselect All to deselect all profiles.
3. Tap Apply to activate the profiles and then Close to exit the application.
Using Bluetooth 3 - 43
item Description
Page Timeout Sets the amount of time the MC31XX searches for a device before moving
on the next device.
Link Supervision Timeout Sets the amount of time that the MC31XX will wait for a device to come back
into range after it has gone out of range. If the device does not come back
into range by the set time, the MC31XX drops the connection.
Miscellaneous Tab
Item Description
Highlight Connections Select the connection type to highlight when connected. In the Wizard Mode,
the only options are Favorites or None. In the Explorer Mode the options are
None, Tree View Only, List View Only, or Tree and List View.
Apply Text Style Select the text style to apply to the connection text.
Apply Text Color Select the text color to apply to the connection text.
3 - 44 MC31XX Series Mobile Computer User Guide
Chapter 4 Accessories
Introduction
The MC31XX accessories provide a variety of product support capabilities. Accessories include cradles, cables
and spare battery chargers. Table 4-1 lists the MC31XX accessories.
Cradles
Single Slot Serial/USB Cradle CRD300-1001RR Charges the mobile computer main battery and a spare
battery, and synchronizes the mobile computer with a
host computer through either a serial or USB
connection.
Four Slot Ethernet Cradle CRD3000-4001ER Charges up to four mobile computers and provides
Ethernet communications.
Four Slot Charge Only Cradle CHS3000-4001CR Charges up to four mobile computers.
Mounting Bracket 8710-050006-01R Used to mount four slot cradles onto a wall.
Chargers
Four Slot Spare Battery SAC7X00-4000CR Charges up to four mobile computer spare batteries.
Charger
Universal Battery Charger UBC2000-I500DR Chargers up to four batteries.
(UBC)
MC31XX Universal Battery 21-32665-45AR Adapts the UBC for use with MC31XX batteries.
Charger Adapter (UBC)
Charge Only Cable 25-70103-03R Plugs into a vehicle cigarette lighter to charge the
mobile computer.
Power Supply for Single Slot KT-14000-148R Provides power to the Single Slot Serial/USB Cradle
Serial/USB Cradle and Four Slot Battery Charger.
Power Supply for Four Slot 50-14000-241R Provides power to the Four Slot Charge Only and
Cradles Ethernet Cradles.
Power Supply for Charging 50-14000-249R Provides power to the charge only, serial cable and
Cables USB cable.
Cables
USB Client Charge Cable 25-67868-03R Provides USB client communication capabilities and
charges the mobile computer.
USB Host Charge Cable 25-67869-03R Provides USB host communication capabilities and
charges the mobile computer.
Single Slot Cradle RS232 25-63852-01R Provides serial host communication through the Single
Cable Slot Serial/USB cradle.
Single Slot Cradle USB Cable 25-68596-01R Provides USB communication through the Single Slot
Serial/USB cradle.
Miscellaneous
Cradle Modem Kit KT-MC3000SERMODE Provides modem connectivity to the Single Slot
MR Serial/USB cradle. Kit includes Modem Dongle and
Modem Adapter Cable.
Headset Adapter Cable: 25-124389-01R Connects a headset with unique Quick Disconnect
MC3100 2.5 mm jack with Connector to the mobile computer. Bare wires can be
unique locking screw to bare soldered to user defined unique Quick Disconnect
wires Connector.
Headset Adapter cable: 25-124411-01R Connects a VXI and RCH50 headset to the mobile
MC3100 2.5mm jack with computer.
unique locking screw to
Headsets like VXI and RCH50
MC31XXR Audio Jack Cover 11-128366-02R Replacement audio jack cover for the MC31XXR
(5-pack).
MC31XXS Audio Jack Cover 11-128366-01R Replacement audio jack cover for the MC31XXS
(5-pack)
MC3190G Audio Jack Cover 11-128366-03R Replacement audio jack cover for the MC3190G
(5-pack)
DC Line Cord 50-16002-042R Provides power from the power supply to the Four Slot
Ethernet cradle or Four Slot Charge Only cradle.
MC31XXR/S Stylus and Tether 11-43912-50R Replacement stylus and tether kit (50-pack).
Kit
MC3190G Stylus and Tether KT-81680-03R Replacement stylus and tether for MC3190G (3-pack).
MC3190G Stylus and Tether KT-81680-50R Replacement stylus and tether for MC3190G (50-pack).
MC31XX 1X Battery Door KT-128372-01R Replacement 1X battery door for MC31XXR and
MC31XXS.
MC31XX 2X Battery Door KT-128373-01R Replacement 2X battery door for MC31XXR and
MC31XXS.
Fabric Holster SG-MC3021212-01R Provides a soft, clip on holder and a shoulder strap for
the mobile computer.
MC3190G Rubber Boot 11-72959-04R Provides additional protection for both the laser and
imager configurations.
MC31XXS Rubber Boot 11-70899-04R Provides additional protection for both the laser and
imager configurations.
MC31XXR Rubber Boot BOOTSCANTURRETR Provides additional protection for the MC31XXR.
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2.
• Provides 5.4VDC power for operating the mobile computer, charging the battery and charging a spare
battery.
• Provides a serial port and a USB port for data communication between the mobile computer and a host
computer or other serial devices (e.g., a printer).
• Synchronizes information between the mobile computer and a host computer. With customized or third party
software, it can also synchronize the mobile computer with corporate databases.
• Provides serial connection through the serial pass-through port for communication with a serial device, such
as a host computer. For communication setup procedures, refer to the MC31XX Mobile Computer Integrator
Guide.
• Provides USB connection through the USB pass-through port for communication with a USB device, such as
a host computer. For communication setup procedures, refer to the MC31XX Mobile Computer Integrator
Guide.
Battery Charging
The Single Slot Serial/USB cradle can charge the mobile computer main battery and a spare battery
simultaneously.
1. Slide the mobile computer into the mobile computer slot. The mobile computer amber Charge LED Indicator,
indicates the mobile computer battery charging status. The Standard Battery charges in less than five hours
and the Extended Life Battery charges in less than eight hours. See Table 4-2 for charging status indications.
4-6 MC31XX Series Mobile Computer User Guide
Indicator
Spare Battery
LED Bar
Charging Slot
Battery
Charge LED Clip
Indicator
(amber)
Power Port
Mobile
Computer Slot
Spare Battery
Charging
LED
2. When charging is complete, remove the mobile computer from the mobile computer slot.
3. The Spare Battery Charging LED (see Figure 4-1 on page 4-6) indicates the spare battery charging status. The
Standard Battery charges in less than five hours and the Extended Life Battery charges in less than eight
hours. See Table 4-2 for charging status indications.
4. When charging is complete, press the battery clip and lift the battery out of the slot.
Off Mobile computer not placed correctly in the cradle; cable not connected correctly;
charger is not powered.
Off No spare battery in slot; spare battery not placed correctly; cradle is not powered.
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2.
There are two four slot cradles, Four Slot Charge Only cradle and Four Slot Ethernet cradle. The Four Slot
Ethernet cradle provides Ethernet communications. Both four slot cradles:
• Provide 5.4 VDC power for operating the mobile computer and charging the battery.
• Simultaneously charges up to four mobile computers.
Battery Charging
The four slot cradle can charge up to four mobile computers simultaneously. To charge the mobile computer:
2. The mobile computer amber Charge LED Indicator, indicates the mobile computer battery charging status. The
Standard Battery usually charges in less than five hours and the Extended Life Battery usually charges in less
than eight hours. See Table 4-2 for charging status indications.
3. When charging is complete, remove the mobile computer from the cradle.
Power LED
The green Power LED (only on the Four Slot Charge Only cradle) lights to indicate that the Four Slot Charge Only
cradle is connected to a power source.
Speed LED
The green Speed LED (only on the Four Slot Ethernet cradle) lights to indicate that the transfer rate is 100 Mbps.
When it is not lit it indicates that the transfer rate is 10 Mbps.
Link LED
The yellow Link LED (only on the Four Slot Ethernet cradle) blinks to indicate activity, or stays lit to indicate that a
link is established. When it is not lit, it indicates that there is no link.
4 - 10 MC31XX Series Mobile Computer User Guide
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2.
The Four Slot Spare Battery Charger simultaneously charges up to four spare batteries.
1. Insert the spare battery into the spare battery charging slot, bottom first.
2. Pivot the top of the battery down onto the contact pins.
Power Supply
2
1 Battery
Clip
Spare
Battery
Charging
Slot
Spare
Batteries
Spare Battery
Charging
LEDs (4)
3. Gently press down on the battery to ensure proper contact. The Standard Battery usually charges in less than
five hours and the Extended Life Battery usually charges in less than eight hours. See Table 4-2 on page 4-7
for charging status indications.
4. When charging is complete, press the battery clip and lift battery out of the slot.
Cables
The cables are available with a variety of connection capabilities.
• Provide the mobile computer with operating and charging power when used with the Symbol approved power
supply.
• Synchronize information between the mobile computer and a host computer. With customized or third party
software, it can also synchronize the mobile computer with corporate databases.
• Provide serial connection through the serial pass-through port for communication with a serial device, such
as a host computer. For communication setup procedures, refer to the MC31XX Series Mobile Computer
Integrator Guide.
• Provide USB connection through the USB pass-through port for communication with a USB device, such as
a host computer. For communication setup procedures, refer to the MC31XX Series Mobile Computer
Integrator Guide.
• Serial (RS232) Charge cable (9-pin D female with power input receptacle)
• USB Client Charge cable (standard-A connector and a barrel receptacle for power).
Dedicated Printer cables, provide communication with a dedicated printer.
The following printer cables are available directly from the printer manufacturer:
Snaps
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2.
The MC31XX Communication/Charge cables can charge the mobile computer battery and supply operating power.
1. Connect the MC31XX Communication/Charge cable power input connector to the Symbol approved power
source.
2. Slide the bottom of the mobile computer into the MC31XX connector end of the MC31XX
Communication/Charge cable and gently press in until the snaps latch into the mobile computer.
3. The mobile computer amber Charge LED Indicator indicates the mobile computer battery charging status. The
Standard Battery usually charges in less than five hours and the Extended Life Battery usually charges in less
than eight hours. See, Table 4-2 on page 4-7 for charging status indications.
4. When charging is complete, remove the cable by gently pulling the mobile computer and the cable apart until
the snaps release the mobile computer.
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-2.
The UBC Adapter can be used with a power supply as a standalone spare battery charger or it can be used with
the four station UBC2000 to simultaneously charge up to four spare batteries. For additional information on the
UBC 2000, refer to the UBC 2000 Quick Reference Guide p/n 70-33188-xx.
1. Insert the spare battery into the spare battery charging slot, bottom first.
2. Pivot the top of the battery down onto the contact pins.
1 Battery
Battery Clip
UBC Adapter
Spare Battery
Charging Slot
3. Gently press down on the battery to ensure proper contact. The Standard Battery usually charges in less than
five hours and the Extended Life Battery usually charges in less than eight hours. See, Table 4-3 on page 4-14
for charging status indications.
4. When charging is complete, press the battery clip and lift the battery out of the slot.
POWER
CHARGING
(Solid Yellow)
STANDBY Flashing-Yellow The battery was deeply discharged and is being trickle charged to bring the
or voltage up to the operating level. After operating level voltage is achieved, the
battery charges normally.
Plastic Holster
The Plastic Holster provides a holder for the mobile computer. It consists of a mobile computer holder and a
detachable belt clip. Press the release button to remove the detachable belt clip.
Release Button
Pinch the clip release and attach the Plastic Holster to a belt or waist band.
Clip Release
The Plastic Holster holds the mobile computer on a belt or waist band.
To insert the mobile computer, slide the mobile computer into the Plastic Holster with the screen facing the user.
To remove the mobile computer, press and lift to remove the mobile computer.
4 - 16 MC31XX Series Mobile Computer User Guide
Fabric Holster
The Fabric Holster provides a soft holder for the mobile computer. It consists of a fabric mobile computer holder, a
detachable shoulder strap and a detachable belt clip. Press the release button to remove the detachable belt clip.
See Figure 4-10 to remove the detachable clip see Figure 4-11 on page 4-17 to attach the Fabric Holster to a belt
and see Figure 4-12 on page 4-18 to attach the Fabric Holster to a shoulder strap.
Release Button
Belt Clip
Pinch the clip release and attach the Fabric Holster to a belt or waist band.
Clip Release
Shoulder Strap
Remove the detachable belt clip (see Figure 4-10 on page 4-17) and attach the shoulder strap.
Shoulder Strap
Clip Release
The Fabric Holster holds the mobile computer on a belt or waist band.
1. To insert the mobile computer, slide the mobile computer into the Fabric Holster with the screen facing the
user.
2. Pull restraining strap over mobile computer and secure in the clip.
3. To remove the mobile computer, pull down on restraining strap to release from clip and lift retaining strap clear.
4. Lift mobile computer out of Fabric Holster.
Introduction
This chapter includes instructions on cleaning and storing the mobile computer, and provides troubleshooting
solutions for potential problems during mobile computer operation.
For trouble-free service, observe the following tips when using the MC31XX:
• Do not scratch the screen of the MC31XX. When working with the MC31XX, use the supplied stylus or
plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other
sharp object on the surface of the MC31XX screen.
• A screen protector is applied to the MC31XX. Motorola recommends using this to minimize wear and tear.
Screen protectors enhance the usability and durability of touch screen displays. Benefits include:
• Protection from scratches and gouges
• Durable writing and touch surface with tactile feel
• Abrasion and chemical resistance
• Glare reduction
• Keeping the device’s screen looking new
• Quick and easy installation.
WARNING! Failure to follow these guidelines may result in fire, explosion, or other hazard.
• The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
• Follow battery usage, storage, and charging guidelines found in the user's guide.
• Improper battery use may result in a fire, explosion, or other hazard.
• Do not use a tool to remove the battery from the mobile computer or battery charging accessory.
• To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and
+104 ºF (0 ºC and +40 ºC)
• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk
of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a
charger, contact Motorola Enterprise Mobility support.
• For devices that utilize a USB port as a charging source, the device shall only be connected to products that
bear the USB-IF logo or have completed the USB-IF compliance program.
• To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will
carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication
hologram.
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water
or other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
• Battery usage by children should be supervised.
• Please follow local regulations to properly dispose of used re-chargeable batteries.
• Do not dispose of batteries in fire.
Maintenance and Troubleshooting 5-3
• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with large amounts of water and seek medical advice.
• If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange
for inspection.
Cleaning
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Motorola for more information.
WARNING! Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure
occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Materials Required
• Alcohol wipes
• Lens tissue
• Cotton tipped applicators
• Isopropyl alcohol
• Can of compressed air with a tube.
Housing
Using the alcohol wipes, wipe the housing including keys and in-between keys.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid
around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Connector
1. Remove the main battery from mobile computer. See Replacing the Battery on page 1-8.
2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the
MC31XX. Do not leave any cotton residue on the connector.
5-4 MC31XX Series Mobile Computer User Guide
5. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the
connector.
4. All sides of the connector should also be rubbed with the cotton tipped applicator.
5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your
face.
6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
Maintenance and Troubleshooting 5-5
Troubleshooting
Mobile Computer
Mobile computer does Main battery not Charge or replace the main battery.
not turn on. charged.
Main battery not Ensure the battery is installed properly. See Install Main Battery
installed properly. on page 1-6.
System crash. Perform a warm boot. If the mobile computer still does not turn
on, perform a cold boot. For more information see, Resetting the
Mobile Computer on page 2-22.
Battery did not charge. Battery failed. Replace battery. If the mobile computer still does not operate, try
a warm boot, then a cold boot. For more information see,
Resetting the Mobile Computer on page 2-22.
Mobile computer Insert mobile computer in cradle and begin charging. The
removed from cradle Standard Battery requires up to five hours to recharge fully and
while battery was the Extended Life Battery requires up to eight hours to recharge
charging. fully.
Extreme battery Battery does not charge if ambient temperature is below 32°F
temperature. (0°C) or above 104°F (40°C).
Cannot see characters Mobile computer not Press the Power button.
on screen. powered on.
During data Mobile computer Replace the mobile computer in the cradle, or reattach the cable
communication, no data removed from cradle and re-transmit.
was transmitted, or or unplugged from
transmitted data was host computer during
incomplete. communication.
Incorrect cable See the system administrator or refer to the MC31XX Series
configuration. Mobile Computer Integrator Guide.
Mobile computer turns Mobile computer is The mobile computer turns off after a period of inactivity. This
itself off. inactive. period can be set from one to five minutes, in one-minute
intervals.
Battery is not inserted Insert the battery properly. For more information see, Install Main
properly. Battery on page 1-6.
The system crashed. Warm boot the system. To perform a warm boot, see Resetting
the Mobile Computer on page 2-22.
A message appears Too many files stored Delete unused memos and records. If necessary, save these
stating that the mobile on the mobile records on the host computer.
computer memory is computer.
full.
Too many Remove unused installed applications from the mobile computer
applications installed to recover memory.
on the mobile
computer.
The mobile computer Scanning application Verify that the mobile computer is loaded with a scanning
does not accept scan is not loaded. application. See the system administrator.
input.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between Ensure the mobile computer is within proper scanning range.
scan window and bar
code is incorrect.
Mobile computer is Ensure the mobile computer is programmed to accept the type of
not programmed for bar code scanned.
the bar code type.
Mobile computer is If a beep on a good decode is expected and a beep is not heard,
not programmed to check that the application is set to generate a beep on good
generate a beep. decode.
Battery is low. Check the battery level. When the battery is low, the mobile
computer automatically goes into suspend mode.
Maintenance and Troubleshooting 5-7
Mobile computer Cradle is not receiving power. Ensure the power cable is connected securely to both
amber Charge LED the cradle and to AC power.
Indicator does not light
when mobile computer Mobile computer is not Remove and re-insert the mobile computer into the
inserted. correctly seated. cradle, ensuring it is correctly seated.
Spare Battery Charging Spare battery is not correctly Remove and re-insert the spare battery into the charging
LED does not light seated. slot, ensuring it is correctly seated.
when spare battery is
inserted.
Mobile computer Mobile computer was Ensure cradle is receiving power. Ensure the mobile
battery is not charging. removed from cradle or cradle computer is seated correctly. If the mobile computer
was unplugged from AC battery is fully depleted, it can take up to five hours to
power too soon. fully recharge a Standard Battery and it can take up to
eight hours to fully recharge an Extended Life Battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
The mobile computer is not Remove and re-insert the mobile computer into the
fully seated in the cradle. cradle, ensuring it is correctly seated.
Spare battery is not Battery not fully seated in Remove and re-insert the spare battery into the cradle,
charging. charging slot. ensuring it is correctly seated.
Battery inserted incorrectly. Ensure the contacts are facing down and toward the
back of the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
During data Mobile computer removed Replace mobile computer in cradle and retransmit.
communication, no from cradle during
data was transmitted, communication.
or transmitted data was
incomplete. Incorrect cable configuration. See the system administrator or refer to the MC31XX
Series Mobile Computer Integrator Guide.
Mobile computer amber Cradle is not receiving power. Ensure the power cable is connected securely to
Charge LED Indicator does both the cradle and to AC power.
not light when mobile
computer inserted. Mobile computer is not Remove and re-insert the mobile computer into the
correctly seated. cradle, ensuring it is correctly seated.
Mobile computer battery is Mobile computer was Ensure cradle is receiving power. Ensure the
not charging. removed from cradle or cradle mobile computer is seated correctly. If the mobile
was unplugged from AC computer battery is fully depleted, it can take up to
power too soon. five hours to fully recharge a Standard Battery and it
can take up to eight hours to fully recharge an
Extended Life Battery.
The mobile computer is not Remove and re-insert the mobile computer into the
fully seated in the cradle. cradle, ensuring it is correctly seated.
Mobile computer amber Cradle is not receiving power. Ensure the power cable is connected securely to
Charge LED Indicator does both the cradle and to AC power.
not light when mobile
computer inserted. Mobile computer is not Remove and re-insert the mobile computer into
correctly seated. the cradle, ensuring it is correctly seated.
Mobile computer battery is Mobile computer was removed Ensure cradle is receiving power. Ensure the
not charging. from cradle or cradle was mobile computer is seated correctly. If the mobile
unplugged from AC power too computer battery is fully depleted, it can take up
soon. to five hours to fully recharge a Standard Battery
and it can take up to eight hours to fully recharge
an Extended Life Battery.
During data communication, Mobile computer removed from Replace mobile computer in cradle and
no data was transmitted, or cradle during communication. retransmit.
transmitted data was
incomplete. Incorrect cable configuration. See the system administrator or refer to the
MC31XX Series Mobile Computer Integrator
Guide.
Ethernet connection error. Link See the system administrator. Probable Ethernet
LED is not lit (see Link LED on connection error.
page 4-9).
Spare battery is not Charger is not Ensure the power cable is connected securely to both the charger
charging. receiving power. and to AC power.
Spare battery is not Remove and re-insert the battery into the charger, ensuring it is
correctly seated. correctly seated.
Spare battery was Ensure charger is receiving power. Ensure the spare battery is
removed from charger seated correctly. If a battery is fully depleted, it can take up to five
or charger was hours to fully recharge a Standard Battery and it can take up to eight
unplugged from AC hours to fully recharge an Extended Life Battery.
power too soon.
Spare battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
5 - 10 MC31XX Series Mobile Computer User Guide
UBC Adapter
Battery Charging Spare battery is not Remove and re-insert the spare battery into the charging slot,
LED does not light correctly seated. ensuring it is correctly seated.
when spare battery
is inserted.
Battery not charging. Charger is not receiving Ensure the power cable is connected securely to both the charger
power. and to AC power.
Spare battery is not Remove and re-insert the spare battery into the charger, ensuring
correctly seated. it is correctly seated.
Spare battery was Ensure charger is receiving power. Ensure the spare battery is
removed from charger seated correctly. If a battery is fully depleted, it can take up to five
or charger was hours to fully recharge a Standard Battery and it can take up to
unplugged from AC eight hours to fully recharge an Extended Life Battery.
power too soon.
Spare battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Cables
Mobile computer Cable is not receiving Ensure the power cable is connected securely to both the cable
amber Charge LED power. and to AC power.
Indicator does not
light when mobile Mobile computer is not Remove and re-attach the mobile computer to the MC31XX
computer attached. seated correctly in the connector, ensuring it is correctly seated.
cable.
Mobile computer Mobile computer was Ensure cable is receiving power. Ensure the mobile computer is
battery is not detached from cable or seated correctly. If the mobile computer battery is fully depleted, it
charging. cable was unplugged can take up to five hours to fully recharge a Standard Battery and
from AC power too it can take up to eight hours to fully recharge an Extended Life
soon. Battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The mobile computer is Remove and re-attach the mobile computer to the cable, ensuring
not fully seated in the it is correctly seated.
cable.
Maintenance and Troubleshooting 5 - 11
During data Cable removed from Reattach cable to mobile computer and retransmit.
communication, no mobile computer during
data was communication.
transmitted, or
transmitted data was Incorrect cable See the system administrator or refer to the MC31XX Series
incomplete. configuration. Mobile Computer Integrator Guide.
Table A-2 summarizes the accessory technical specifications and the intended operating environments.
Item Description
Physical Characteristics
Dimensions MC31XXS:
7.49 in L x 3.25 in W x 1.77 in D
(190.4 mm L x 82.6 mm W x 45.2 mm D)
At grip: 2.40 in. W x 1.44 in. D/61.2 mm x 36.8 mm
MC31XXR:
8.55 in L x 3.25 in W x 1.57 in D
(217.12 mm L x 82.6 mm W x 39.9 mm D)
At grip: 2.40 in. W x 1.14 in. D/61.2 mm x 29 mm
MC3190G:
7.5 in L x 3.2 in W x 6.5 in D
(193 mm L x 80.8 mm W x 166 mm H)
Weight (including battery, stylus, MC31XXR (with standard battery)* - 13.52 oz (384 g)
and handstrap) MC31XXS (with extended battery)* - 14.95 oz (424 g)
MC3190G (with extended battery)* - 18.34 oz (520 g)
Display 3.0 inch Color (TFT) (320 x 320) display with backlight
Touch Panel Analog resistive touch
Item Description
Expansion Slot User accessible SD/MMC slot up to 8 GB; approved for memory expansion only
Network Connections High-speed USB client, full-speed USB host, Bluetooth and WiFi.
USB host mode available with appropriate cables only.
Audio Speaker, receiver, microphone, software support for full duplex capability,
Bluetooth stereo.
Performance Characteristics
CPU Marvell PXA320 processor at 624 MHz
User Environment
Drop Specification Multiple 4 ft./1.2 m drop to concrete across the operating temperature range
Meets and exceeds MIL-STD 810G drop specifications.
Tumble 500 1.64 ft./0.5 m tumbles (1,000 drops) at room temperature per IEC 68-2-32
tumble specification.
Item Description
Data Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
Operating Channels Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual
operating channels/frequencies depend on regulatory rules and certification
agency
Security WPA2 (Personal or Enterprise); 802.1x; EAP-TLS; TTLS (CHAP,
MS-CHAP, MS-CHAPv2, PAP or MD5); PEAP (TLS, MSCHAPv2,
EAP-GTC); LEAP, EAP-FAST (TLS, MS-CHAPv2,
EAP-GTC); CCXv4 certified; support for IPv6; FIPS140-2 Certified
Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division
Multiplexing (OFDM)
Bluetooth Class II, v2.1 with Enhanced Data Rate (EDR); integrated antenna
Regulatory
Electrical Safety Certified to UL60950-1, CSA C22.2 No. 60950-1, EN60950/IEC 60950-1
Environmental RoHS-compliant
Item Description
Roll 360°
Item Description
Range on 100% UPCA at Near: 6.65 cm (2.62 in.) Far: 15.49 cm (6.1 in.)
30 ft./candles
Roll 360°
Size (L x D x H) 4.4 in x 5.7 in x 4.7 6 feet 18 in x 4 in x 5 in 8.25 in x 6.0 in x 2.5 in x 6.1 in x 1.5
in (1.83 (45.7 cm x 10.1 cm 1.7 in (20.96 cm in
(11.2 cm x 14.5 m) x 12 cm) x 15.24 cm x (6.4 cm x 15.5 cm x
cm x 12 cm) 4.32 cm) 3.8 cm)
A-6 MC3000 User Guide
Weight 0.60 lbs (0.27 kg) N/A Charge only: 13.6 oz (386 g) 0.25 lbs (0.11 kg)
2.25 lbs (1.02 kg)
Ethernet:
2.38 lbs (1.08 kg)
Electrostatic +/-15 kV air discharge, +/- 8 kV direct discharge, +/- 8 kV indirect discharge
Discharge (ESD)
Appendix B Keypads
Introduction
The mobile computer is available with the following keypad configurations:
• 28-key keypad
• 38-key keypad
• 48-key keypad.
NOTE For information about using the soft keyboard input panel. For more information, see Entering Information
Using the Keyboard Input Panel on page 2-14.
B-2 MC31XX Series Mobile Computer User Guide
28-Key Keypad
The 28-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is
color-coded to indicate the alternate function key (blue) values and the alternate ALPHA key (orange) values. Note
that keypad functions can be changed by an application so the mobile computer keypad may not function as
described. See Table B-1 on page B-2 for key and button descriptions and Table B-2 on page B-4 for the keypad
alternate functions.
Key Description
Power (red) Powers the mobile computer screen on and off (resume and suspend).
Scan (yellow) Used in scanning applications, press to scan a bar code. This key has the same
function as activating the side mounted scan buttons.
Keypads B-3
Key Description
Scroll Up and Down Moves up and down from one item to another. Increases/decreases specified
values.
Increases and decreases volume when the blue FUNC key is activated and the up
and down arrow keys are pressed.
Scroll Left and Right Moves left and right from one item to another. Increases/decreases specified values.
Produces a TAB when the blue FUNC key is activated and the right arrow key is
pressed.
CTRL Press and release the CTRL key to activate the keypad alternate CTRL functions.
The icon appears on the taskbar on WinCE devices or the icon appears at
the bottom of the screen on Windows Mobile 6.1 devices. Press and release the
CTRL key again to return to the default keypad functions.
Press and release the blue FUNC key and then the CTRL key to activate the ALT
functions. The ALT icon appears on the taskbar on WinCE devices or the ALT icon
appears at the bottom of the screen on Windows Mobile 6.1 devices. Press and
release the CTRL key two times to return to the default keypad functions.
Key Description
Shift Press and release the SHIFT key to activate the keypad alternate SHIFT functions.
The icon appears on the taskbar on WinCE devices and the icon appears at
the bottom of the screen on Windows Mobile 6.1 devices. Press and release the
SHIFT key again to return to the default keypad functions.
ALPHA (orange) Press the orange ALPHA key to access the alternate ALPHA characters (shown on
the keypad in orange). The icon appears on the taskbar on WinCE devices and
the icon appears at the bottom of the screen on Windows Mobile 6.1 devices.
Press and release the orange ALPHA key again to return to the default keypad
functions.
FUNC (blue) Press and release the blue FUNC key to activate the keypad alternate functions
(shown on the keypad in blue). The icon appears on the taskbar on WinCE
devices or the icon appears at the bottom of the screen on Windows Mobile 6.1
devices. Press and release the blue FUNC key again to return to the default keypad
functions.
1 1 ! * *
2 2 @ a b c A B C
3 3 # d e f D E F
4 4 $ g h i G H I
5 5 % j k l J K L
6 6 ^ m n o M N O
7 7 & p q r s P Q R S
8 8 * t u v T U V
Note: An application can change the key functions. The keypad may not function exactly as described.
Keypads B-5
9 9 ( w x y z W X Y Z
0 0 ) 0 0
. . > . .
Note: An application can change the key functions. The keypad may not function exactly as described.
B-6 MC31XX Series Mobile Computer User Guide
38-Key Keypad
The 38-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is
color-coded to indicate the alternate function key (blue) values. Note that keypad functions can be changed by an
application so the mobile computer keypad may not function as described. See Table B-3 on page B-6 for key and
button descriptions and Table B-4 on page B-8 for the keypad alternate functions.
Key Description
Power (red) Powers the mobile computer screen on and off (resume and suspend).
Key Description
Scroll Left and Right Moves left and right from one item to another by default.
Produces a TAB when the blue FUNC key is activated and the right arrow key is
pressed.
Scroll Up and Down Moves up and down from one item to another by default.
ALPHA (orange) Press the orange ALPHA key to access the alternate ALPHA characters (shown on the
keypad in orange). The icon appears on the taskbar on WinCE devices and the
icon appears at the bottom of the screen on Windows Mobile 6.1 devices. Press and
release the orange ALPHA key again to return to the default keypad functions.
CTRL Press and release the CTRL key to activate the keypad alternate CTRL functions. The
icon appears on the taskbar on WinCE devices or the icon appears at the
bottom of the screen on Windows Mobile 6.1 devices. Press and release the CTRL key
again to return to the default keypad functions.
Press and release the blue FUNC key and then the CTRL key to activate the ALT
functions. The ALT icon appears on the taskbar on WinCE devices or the ALT icon
appears at the bottom of the screen on Windows Mobile 6.1 devices. Press and release
the CTRL key two times to return to the default keypad functions.
FUNC (blue) Press and release the blue FUNC key to activate the keypad alternate functions (shown
on the keypad in blue). The icon appears on the taskbar on WinCE devices or the
icon appears at the bottom of the screen on Windows Mobile 6.1 devices. Press and
release the blue FUNC key again to return to the default keypad functions.
...
SHIFT Press and release the SHIFT key to activate the keypad alternate SHIFT functions. The
icon appears on the taskbar on WinCE devices and the icon appears at the
bottom of the screen on Windows Mobile 6.1 devices. Press and release the SHIFT key
again to return to the default keypad functions.
B-8 MC31XX Series Mobile Computer User Guide
Key Description
Period Produces a period for alpha entries and a decimal point for numeric entries.
Special Function/Alpha Special function by default or when the blue FUNC key is activated.
...
Key Normal SHIFT + Key Orange + Key Orange + Shift Blue + Key
+ Key
Right Arrow a A
Up Arrow b B
Down Arrow c C
ESC f F
7 7 & g G -
8 8 * h H =
9 9 ( i I /
5 5 % k K ]
6 6 ^ l L ;
Note: An application can change the key functions. The keypad may not function exactly as described.
Keypads B-9
Key Normal SHIFT + Key Orange + Key Orange + Shift Blue + Key
+ Key
1 1 ! m M ‘
2 2 @ n N ‘
3 3 # o O \
, , < p P ,
0 0 ) q Q 0
. . > r R .
F1 s S F11
F2 t T F12
F3 u U F13
F4 v V F14
F5 w W
F6 x X Increase Brightness
F7 y Y Increase Volume
F8 z Z
F9 Decrease Brightness
Note: An application can change the key functions. The keypad may not function exactly as described.
B - 10 MC31XX Series Mobile Computer User Guide
48-Key Keypad
The 48-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is
color-coded to indicate the alternate function key (blue) values. Note, that keypad functions can be changed by an
application so the mobile computer keypad may not function as described. See Table B-5 on page B-10 for key and
button descriptions and Table B-6 on page B-12 for the keypad special functions.
Key Description
Power (red) Powers the mobile computer screen on and off (resume and suspend).
Key Description
Orange Press the orange key to access the alternate navigation and selection functions. The
icon appears on the taskbar on WinCE devices and the icon appears at the bottom of
the screen on Windows Mobile 6.1 devices. Press and release the orange key again to
return to the default keypad functions.
Numeric/Scroll/Select Numeric, scroll, select keys. Numeric by default.
With the orange key activated, the 2, 4, 6, and 8 keys produce scroll functions and the 5
... key produces a select function. With the FUNC key activated, 7 produces the ESC function
and 9 produces the TAB function.
Shift Press and release the SHIFT key to activate the keypad alternate SHIFT functions. The
icon appears on the taskbar on WinCE devices and the icon appears at the bottom
of the screen on Windows Mobile 6.1 device. Press and release the SHIFT key again to
return to the default keypad functions.
Period/Decimal Point Produces a period for alpha entries and a decimal point for numeric entries.
Control Press and release the CTRL key to activate the keypad alternate CTRL functions. The
icon appears on the taskbar on WinCE devices or the icon appears at the bottom of
the screen on Windows Mobile 6.1 devices. Press and release the CTRL key again to
return to the default keypad functions.
Press and release the blue FUNC key and then the CTRL key to activate the ALT
functions. The ALT icon appears on the taskbar on WinCE devices or the ALT icon appears
at the bottom of the screen on Windows Mobile 6.1 devices. Press and release the CTRL
key two times to return to the default keypad functions.
FUNC (blue) Press and release the blue FUNC function key to activate the keypad alternate functions
(shown on the keypad in blue). The icon appears on the taskbar on WinCE devices or
the icon appears at the bottom of the screen on Windows Mobile 6.1 devices. Press
and release the blue FUNC function key again to return to the default keypad functions.
A a A F1
B b B F2
C c C F3
D d D F4
E e E F5
F f F F6
G g G F7
H h H F8
I i I F9
J j J F10
K k K F11
L l L F12
M m M F13
N n N Increase Brightness
O o O
P p P
Q q Q
R r R Increase Volume
S s S Decrease Brightness
T t T
U u T
V v V
W w W Decrease Volume
X x X
Y y Y
Z z Z *
1 1 !
Note: An application can change the key functions. The keypad may not function exactly as described.
Keypads B - 13
2 2 @
3 3 #
4 4 $
5 5 %
6 6 ^
7 7 &
8 8 *
9 9 (
0 0 )
Note: An application can change the key functions. The keypad may not function exactly as described.
B - 14 MC31XX Series Mobile Computer User Guide
Glossary
Numeric
802.11/802.11abg. A radio protocol that may be used by the WLAN radio card.
A
Access Point. Access Point (AP) refers to Motorola’s Ethernet Access Point. It is a piece of communications equipment that
manages communications between the host computer system and one or more wireless terminals. An AP connects to
a wired Ethernet LAN and acts as a bridge between the Ethernet wired network and IEEE 802.11 interoperable
radio-equipped mobile units, such as a mobile computer. The AP allows a mobile user to roam freely through a facility
while maintaining a seamless connection to the wired network.
AirBEAM® Manager. AirBEAM® Manager is a comprehensive wireless network management system that provides
essential functions that are required to configure, monitor, upgrade and troubleshoot the wireless network and its
components (including networked mobile computers). Some features include event notification, access point
configuration, diagnostics, statistical reports, auto-discovery, wireless proxy agents and monitoring of access points and
mobile units.
AirBEAM® Smart Client. AirBEAM® Smart Client is part of Motorola’s AirBEAM® suite, which also includes AirBEAM®
Safe and AirBEAM® Manager. The AirBEAM® Smart Client system uses the network accessible host server to store
software files that are to be downloaded to the mobile computers. The AirBEAM® Smart Client provides the mobile
computers with the “smarts” to request software from the host. It allows them to request, download and install software,
as well as to upload files and status data. The AirBEAM® Smart Client uses the industry standard FTP or TFTP file
transfer protocols to check the host system for updates, and if necessary, to transfer updated software. Most often,
AirBEAM® Smart Client is used with wireless networks, but any TCP/IP connection can be used. For more information,
refer to the AirBEAM® Smart Windows® CE Client Product Reference Guide (p/n 72-63060-xx).
Aperture. The opening in an optical system defined by a lens or baffle that establishes the field of view.
ASCII. American Standard Code for Information Interchange. A 7 bit-plus-parity code representing 128 letters, numerals,
punctuation marks and control characters. It is a standard data transmission code in the U.S.
Glossary - 2 MC31XX Series Mobile Computer User Guide
B
Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable
form. The general format of a bar code symbol consists of a leading margin, start character, data or message character,
check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses
its own unique format. See Symbology.
Bar Code Density. The number of characters represented per unit of measurement (e.g., characters per inch).
Bar Height. The dimension of a bar measured perpendicular to the bar width.
Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same
bar.
Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data.
The pattern of 0 and 1 values within the byte determines its meaning.
Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific
character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in
memory is used to store one ASCII character.
boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic
tests and configure hardware and software.
C
CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This
agency specifies various laser operation classes based on power output during operation.
CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser
output were directed into the eye's pupil. There are no special operating procedures for this class.
CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses
no danger for unintentional direct human exposure.
Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a
number, letter, punctuation mark, or communications control contained in a message.
Character Set. Those characters available for encoding in a particular bar code symbology.
Check Digit. A digit used to verify a correct symbol decode. The scanner inserts the decoded data into an arithmetic formula
and checks that the resulting number matches the encoded check digit. Check digits are required for UPC but are
optional for other symbologies. Using check digits decreases the chance of substitution errors when a symbol is
decoded.
Glossary - 3
Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”,
“:”, “/”, “,”, and “+”).
Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra
symbol elements.
Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types,
including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The
code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are
narrow.
Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding
density than Code 39.
Cold Boot. A cold boot restarts the mobile computer and erases all user stored records and entries.
COM port. Communication port; ports are identified by number, e.g., COM1, COM2.
Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a
storage place for the terminal when not in use.
D
Dead Zone. An area within a scanner's field of view, in which specular reflection may prevent a successful decode.
Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code
scanned.
Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers
encoded within a bar code symbol.
Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.
Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain
minimum element width.
Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide.
The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric
characters (0 to 9) and START/STOP characters may be encoded.
E
EAN. European Article Number. This European/International version of the UPC provides its own coding format and
symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.
ESN. Electronic Serial Number. The unique hardware number associated with a cellular device, which is transmitted to the
system when the device communicates with the cellular system.
F
Flash Memory. Flash memory is responsible for storing the system firmware and is non-volatile. If the system power is
interrupted the data is not be lost.
G
Gateway Address. An IP address for a network gateway or router. A mobile computer may be part of a subnet as specified
by its IP address and Netmask. It can send packets directly to any node on the same subnet. If the destination node is
on a different subnet, then the terminal sends the packet to the gateway first. The gateway determines how to route the
packet to the destination subnet. This field is an option used by networks that require gateways.
H
Hard Reset. See Cold Boot.
Host Computer. A computer that serves other terminals in a network, providing such services as computation, database
access, supervisory programs and network control.
I
IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser
operation classes based on power output during operation.
IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of
120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's
oscillating mirror fails.
Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved
spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each
group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only
numeric (0 to 9) and START/STOP characters may be encoded.
Glossary - 5
imaging scanning . Mobile computers with an integrated imager use digital camera technology to take a digital picture of
a bar code, store the resulting image in memory and execute state-of-the-art software decoding algorithms to extract
the data from the image.
Intercharacter Gap. The space between two adjacent bar code characters in a discrete code.
Interleaved Bar Code. A bar code in which characters are paired together, using bars to represent the first character and
the intervening spaces to represent the second.
Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved
spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each
group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only
numeric (0 to 9) and START/STOP characters may be encoded.
IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the
protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP
accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram”
to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit
(MTU) of the network.
IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server
station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have
either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four
sets of numbers separated by periods; for example, 204.171.64.2.
L
LAN. Local area network. A radio network that supports data communication within a local area, such as within a warehouse
of building.
laser scanner. A type of bar code reader that uses a beam of laser light.
LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is
all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy
density.
Laser Diode. A gallium-arsenide semiconductor type of laser connected to a power source to generate a laser beam. This
laser type is a compact source of coherent light.
LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The
semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular
chemical composition.
M
MC. Mobile Computer.
MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the
cellular device when accessing the cellular system.
Mobile Computer. In this text, mobile computer refers to the Motorola handheld computer. It can be set up to run as a
stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.
N
Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative
deviations from this value.
Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g.,
from 0.80 to 2.00 of nominal).
P
Parameter. A variable that can have different values assigned to it.
Percent Decode. The average probability that a single scan of a bar code would result in a successful decode. In a
well-designed bar code scanning system, that probability should approach near 100%.
Q
Quiet Zone. A clear space, containing no dark marks, which precedes the start character of a bar code symbol and follows
the stop character.
R
RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.
Resolution. The narrowest element dimension which is distinguished by a particular reading device or printed with a
particular device or method.
Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used
to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.
Glossary - 7
RS232. An Electronic Industries Association (EIA) standard that defines the connector, connector pins, and signals used to
transfer data serially from one device to another.
S
Scan Area. Area intended to contain a symbol.
Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars
and spaces of the symbol. Its three main components are:
2. Photodetector - registers the difference in reflected light (more light reflected from spaces).
3. Signal conditioning circuit - transforms optical detector output into a digitized bar pattern.
Scanning Mode. The scanner is energized, programmed and ready to read a bar code.
Scanning Sequence. A method of programming or configuring parameters for a bar code reading system by scanning bar
code menus.
Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
SID. System Identification code. An identifier issued by the FCC for each market. It is also broadcast by the cellular carriers
to allow cellular devices to distinguish between the home and roaming service.
Space. The lighter element of a bar code formed by the background between bars.
Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.
Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and
scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.
Subnet. A subset of nodes on a network that are serviced by the same router. See Router.
Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask
subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address
to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.
Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop
characters, quiet zones, data characters and check characters.
Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.
Glossary - 8 MC31XX Series Mobile Computer User Guide
Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character
to the end of the quiet zone (margin) adjacent to a stop character.
Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN,
Code 39, PDF417, etc.).
T
Tolerance. Allowable deviation from the nominal bar or space width.
U
UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two
spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.
V
Visible Laser Diode (VLD). A solid state device which produces visible laser light.
W
WAN. Wide-Area Network. A radio network that supports data communication beyond a local area. That is, information can
be sent across a city, state, or even nationwide.
Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash
memory is lost.
Numerics B
28-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 bar codes
2-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 two dimensional . . . . . . . . . . . . . . . . . . . . . . . . 2-19
38-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6 battery
48-key keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
temperature range . . . . . . . . . . . . . . . . . . . . A-5
install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
A status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 battery charge status . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 battery chargers
four slot charge only cradle . . . . . . . . . . . . . . . . . 4-8 four slot spare battery charger
LED indicators . . . . . . . . . . . . . . . . . . . . . . . 4-8 battery charging . . . . . . . . . . . . . . . . . . . . . 4-10
four slot cradles LED indicators . . . . . . . . . . . . . . . . . . . . . . 4-11
battery charging . . . . . . . . . . . . . . . . . . . . . . 4-8 MC3000 communication/charge cables
four slot spare battery charger battery charging . . . . . . . . . . . . . . . . . . . . . 4-12
battery charging . . . . . . . . . . . . . . . . . . . . . 4-10 LED indicators . . . . . . . . . . . . . . . . . . . . . . 4-12
LED indicators . . . . . . . . . . . . . . . . . . . . . . 4-11 UBC adapter
MC3000 communication/charge cables battery charging . . . . . . . . . . . . . . . . . . . . . 4-13
battery charging . . . . . . . . . . . . . . . . . . . . . 4-12 LED indicators . . . . . . . . . . . . . . . . . . . . . . 4-13
LED indicators . . . . . . . . . . . . . . . . . . . . . . 4-12 battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
plastic holster . . . . . . . . . . . . . . . . . . . . . .4-15, 4-17 backup battery . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 four slot cradles . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
single slot serial/USB cradle . . . . . . . . . . . . . . . . 4-5 four slot spare battery charger . . . . . . . . . . . . . 4-10
battery charging . . . . . . . . . . . . . . . . . . . . . . 4-5 main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
LED indicators . . . . . . . . . . . . . . . . . . . . . . . 4-6 MC3000 communication/charge cables . . . . . . 4-12
stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 battery charging . . . . . . . . . . . . . . . . . . . . . 4-12
UBC adapter temperature range . . . . . . . . . . . . . . . . . . . . . . . 1-8
battery charging . . . . . . . . . . . . . . . . . . . . . 4-13 UBC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
LED indicators . . . . . . . . . . . . . . . . . . . . . . 4-13 battery status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2, 2-3
active and indicate programs . . . . . . . . . . . . . . . . . . . 2-2 beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
active tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi adaptive frequency hopping . . . . . . . . . . . . . . . . 3-1
icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 bonding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 3-1 deleting bonded device . . . . . . . . . . . . . . . . . . . 3-32
AFH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
attaching strap/door assembly . . . . . . . . . . . . . . . . . 1-13 turning off . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5, 3-14
Index - 2 MC31XX Series Mobile Computer User Guide
K
P
keypad
28-key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1, B-2 parts . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-3, 1-4, 1-5
38-key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1, B-6 passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
48-key . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1, B-10 hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
keypad configurations . . . . . . . . . . . . . . . . . . . . . . . . B-1 plastic holster . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4, 4-15
keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii platform SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
input modes . . . . . . . . . . . . . . . . . . . B-4, B-8, B-12 power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
program menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
L properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
laser scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
LEDs Q
scan and decode . . . . . . . . . . . . . . . . . . . . . . . . 2-20
locking the mobile computer . . . . . . . . . . . . . . . . . . 2-11 QWERTY keypad
input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12
M
R
main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
temperature range . . . . . . . . . . . . . . . . . . . . A-5 receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
inserting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 remove battery . . . . . . . . . . . . . . . . . . . . . . . . 1-11, 1-12
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 remove the handstrap . . . . . . . . . . . . . . . . . . . . . . . 1-14
MC3000 communication/charge cables . . . . . . . . . 4-11 remove the Strap/Door Assembly . . . . . . . . . . . . . . 1-13
battery charging . . . . . . . . . . . . . . . . . . . . . . . . 4-12 reset
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 hard . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22, 2-23, 3-3
MC3000R parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22, 3-4
MC3000S parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 rotating scan head . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
mobile computer rotating scan turret . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
cold boot . . . . . . . . . . . . . . . . . . . . . . . . . .2-22, 2-23 RS232 charge cable . . . . . . . . . . . . . . . . . 1-8, 4-2, 4-11
hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 S
scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 scan buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-4
Monarch printer cable . . . . . . . . . . . . . . . . . . . .4-2, 4-11 scan LED indicators . . . . . . . . . . . . . . . . . . 1-2, 1-4, 2-18
scan status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
scan window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Index - 4 MC31XX Series Mobile Computer User Guide
T
task manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
taskbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1
temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626
http://www.motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office.
All other product or service names are the property of their registered owners.
© Motorola, Inc. 2009