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Quality. Commitment. Excellence.

Proposal for development of RACI & DOA


ACG Group
Private and Confidential
July 02, 2019
Contents
1. Our understanding of your requirement
2. Scope and approach
3. Team
4. Credentials
5. About Deloitte

This proposal is subject to our internal conflict and independence checks. This proposal is valid for a period of 60 days from the date of its
submission to you. The proposal will lapse unless the same is accepted by you within the specified time.

This material has been prepared by Deloitte Touche Tohmatsu India LLP (“DTTILLP”) on a specific request from you and contains
confidential information. The information contained in this material is intended solely for you thereby, any disclosure, copy or further
distribution of this material or the contents thereof is strictly prohibited.

This Proposal is intended solely for the information and internal use of Matrix Fine Sciences Pvt. Ltd.(MFSPL) and is not intended to be and
should not be used by any other person or entity. No other person or entity is entitled to rely, in any manner, or for any purpose, on this
Proposal.

2
©2019 Deloitte Touche Tohmatsu India LLP. 2
Our understanding
of your requirement
©2019 Deloitte Touche Tohmatsu India LLP. 3
Our
ACG is looking at defining RACI, DOA and process flows post
understanding
organisation restructuring, and align changes with existing systems

What we heard from you

We understand that ACG Group (‘ACG’ Help review and define RACI (Responsible,
or ‘the Company’) has documented RACI accountable, consulted and informed) matrix across 4
process/procedure guidelines for group companies
business processes. Further, the
company has proactively identified need
to re-design the organization structure Help review and define DOA (Delegation of Authority)
DOA
where Deloitte has provided matrix at L4 level
recommendations for the corporate as
well as for its four companies viz. ACG
Engineering, ACG Associated Capsules
Recommend changes to align with existing system
Pvt. Ltd., ACG Pharmapack and ACG System alignment
applications post defining RACI and DOA
Inspection.

Deloitte’s proven credentials in developing RACI and DOA will ensure effective adoption across
organisation

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 4
Scope and approach

©2019 Deloitte Touche Tohmatsu India LLP. 5


Scope of work and timeline Scope

4 Weeks 2 Weeks 2 Weeks 2 Weeks

1 2 3 4
Development of RACI and Post implementation
Development of DOA Alignment with system
Process flows review

• Understanding departments, • Understanding of departmental • Mapping RACI and DOA with • Post implementation reviews
process, current process owners structure, processes and sub existing systems • Identifying gaps
• Considerations till M-4 level processes till L-4 level • Alignment with SAP • Resolving issues for smooth
Key activities

• Revised Organisation structure • Review current set of DoA • Specifications handover


documents and practice
• Existing tasks & activities • Testing, validation
• Understand IT architecture
• Go-live
• Understanding levels of authority
• Trend analysis of transactions
• Identify key issues / pain points.
E.g., Positions without delegation
or with duplicated delegation
Key deliverables

• RACI document • Develop company level,


• High level process flow charts function wise, sub process • Integration of ROA and DOA • Identification of gaps and
integrating ROA and DOA wise and activity wise DOA with existing system resolution
activities till M-4 level matrix

Note: Timelines are subject to availability of process owners, key stakeholders and timely receipt of data
©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 6
Scope consideration Scope
We shall develop Process flows, RACI and DOA for following companies

Company Department
Corporate Finance (SSC)
SCM
ACG Group (Corporate) HR
IT
Marketing

Sales
Aftermarkets
New Product Development (NPD)
ACG Engineering Operations
Procurement
Logistics
Finance

Sales
Operations
ACG Associated Capsules Pvt. Ltd.
R&D
Finance

Sales
Aftermarkets
ACG Inspection NPD
Operations & SCM
Finance

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 7
Phase 1: Development of RACI
RACI framework

RACI tool kit

Understanding KPIs
1
•Listing individual deliverables, activities or tasks

Understanding Teams
2
•Listing process owners, departments or individuals involved in undertaking tasks

Underlying Matrix
3
•Mapping individuals and tasks

Assigning Roles
4
•Identifying who is Responsible, Accountable, Consulted and Informed

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 8
Phase 1: Development of RACI
Understanding RACI: Sample mapping for undertaking technology development task

Illustrative & Non-exhaustive

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 9
Phase 1: Development of process flows to relate RACI matrix
Understanding process: Sample process flow mapping for sales operations task
Illustrative & Non-exhaustive

Inside sales rep Sales admin Sales rep Sales manager VP Sales Inside sales mg Director

Customer Product
management quotations Sales
contract

Inventory Outsourcing
Material Outbound management
requirements control accounting

Approved Cost Resource


procurement Orders allocation allocation
plan
Product
delivery
Long
Credit Product Account Term
management delivery processing strategy
notifications

Price Bills
Invoice
management

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 10
Phase 2: Development of DOA
DOA framework

Optimised DOA

Centralizationn or • Optimum centralisation and decentralisation of authority and


decentralization
empowerment

Decision making • Explicit delegation to expedite decision-making process across


the organization

• Right DoA for assuming greater responsibility and ownership for


the respective businesses

• Revisiting business processes and internal controls to meet new


needs of proposed enhancement of operations
Responsibility

Delegation DOA • To ensure necessary checks and balances are incorporated in the
characteristics system as automated/manual controls

• Proper communication flow, protocols across internal


departments and reduction of surprises

• Pro-active measures to identify controls in key processes.


Authority controls
& protocols

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 11
Phase 2: Development of DOA
Understanding DOA requirements across departments of an organisation

Illustrative & Non-exhaustive


Operations

Formulation and API


Sales & Marketing Projects
Production

Inventory
Supply &
Support process

Procurement Management/ Human Resources DOA preparation


Distribution
Warehousing

Finance & Administrative


Contracting and Opex Fixed Assets
Accounts expenses

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 12
Phase 2: Development of DOA
Scoping requirements across departments of an organisation

Illustrative & Non-exhaustive

DOA preparation

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 13
Phase 2: Development of DOA
Sample deliverables of DOA: Purchase department

Illustrative & Non-exhaustive

Areas Instance Value Initiator L1 Approver L2 Approver L3 approver


Purchase Commercial
Upto INR Lacs Unit in charge
Entering / Renewal of annual executive head
Per agreement
rate contract Purchase Commercial President
Above INR Lacs Unit in charge
executive head
Purchase
Upto INR Lacs Rate head Unit in charge
Entering / Renewal of service executive
Per agreement
level agreements Purchase Commercial
Above INR Lacs Unit in charge President
executive head

Purchase Commercial
Purchase order / Service order Per PO – Upto INR Lacs Unit in charge
executive head
- Other materials Original or
- Services amended Purchase Commercial
Above INR Lacs Unit in charge President
executive head
Creation / Updation of new Purchase Commercial Plant accounts
Per creation As per policy
vendor master executive head head
PO issued against Annual rate Purchase Commercial
Per PO All values
contract executive head
Note:
• Vendor master creation to be done as per policy defined in procurement SOP
• Comparative statement approving authority will be same as PO approving authority
• Rate contract to be set up for all service level agreements which will include commercial head and representatives from production and accounts department as recommended by president

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 14
Phase 3: Alignment with system
DOA, RACI integration with system

Illustrative & Non-exhaustive

Factors considered for system SAP team lays out


integration Observations from Validation and
functional
DOA, RACI issues resolution
specifications

Identification of
Developing design
gaps and define Transport to
document as per
mapping in SAP production system
DOA configuration
system

DOA, RACI
Preparing test
Joint workshop
scrips to ensure Validation of DOA
with operations and
completeness enabled in SAP
technology team
(UAT)
Existing system configuration

Identifying manual,
existing systems Acceptance and go-
Logics Business signoff
and oppurtunities live enablement
to automate

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 15
Phase 4: Post implementation review
Identifying issues and providing resolution

Illustrative & Non-exhaustive

Process checks Issues /Gaps

System Resolution
checks

Post implementation
review

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 16
Team

©2019 Deloitte Touche Tohmatsu India LLP. 17


Deloitte team structure Our Team

Role Responsibilities

• Make key decisions, sign-off on major deliverables and


Engagement Partner
has overall project responsibility
Engagement Partner • Identify and assign appropriate resources to the project
Debabrat Mishra
Partner

Engagement Leader • Responsible for communication of key requirements


Engagement • Aid the project team with past knowledge regarding
the control environment
Jitendra Shah Leader
Partner

• Ensure project objectives are met within timing and


Project Manager
scope outlined by ACG
• Manage communications with ACG and provide
progress update to stakeholders
Nayan Sanap Project Manager • Manage resources deployment and issues resolution
Senior Manager

Project Team • Conduct all assigned tasks in the project


• Interface with client personnel on-site
Project Team • Draft required deliverables
Deloitte Team

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 18
Deloitte team

Jitendra Shah Nayan Sanap


Partner – Risk Advisory Sr. Manager – Risk advisory

Nayan has 9+ years of post qualification experience in


Jitendra has over 18 years of professional work
conducting Risk Based Internal Audits, Enterprise Risk
experience in providing risk and business solutions in
India, UK, Middle East and South Africa. The Management (ERM) and business process risk
experience spans across a spectrum of verticals evaluation, SOX Compliance services, Internal
including auto, metal & mining, manufacturing, cement Financial Control (IFC) review, development of
sectors in Industrial Market. Standard Operating Procedures (SOP’s), First time
process reviews (FTR’s) post acquisitions, business
process mapping and development of blue prints to
He has managed Internal Audit engagement for a large support SAP implementation.
metal and mining group for their aluminum, copper and
zinc business in India and overseas. He was also
involved in developing and implementing Controls Self Has been leading large internal audit and related
Assessment framework for the group. He has led IA projects e.g. FTR’s for leading companies in India and
mandate for a large Swiss multinational corporation and overseas. Process reviews covered functions such as
managed internal audits for their entities in UK, USA,
procurement to payment, logistics reviews including
France, South Africa, China and India.
vessel chartering, inbound and outbound freights etc.,
Jitendra has led/leading projects for FCA India, operations and maintenance, inventory management,
Mercedes Benz India, Cummins, Hindustan Unilever, order to collection, treasury management including
Siam cement, Garware Polyester Ltd. forex and commodity hedging and fund management,
statutory and contract compliances framework, hire to
pay, HSE, metal balance reconciliation, physical
verification and monthly MIS and books closure process
reviews.

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 19
Deloitte team

Bhumit Shah Pooja Desai


Manager – Risk Advisory Manager – Risk Advisory

Bhumit is Manager with our Risk Advisory Pooja is a MBA/ M.com and Green Belt – Six
practice at Deloitte and has over all 6 plus years Sigma certified with over 13 years of experience
of experience in conducting risk based internal in Manufacturing and Pharmaceutical
audits, internal control reviews, process reviews operations. She has joined Deloitte in May 2017
and development of model business processes and has earlier worked with KPMG , DSM
for leading metal and mining, power, FMCG, Sinochem Pharmaceutical India Pvt. Ltd and
energy solutions and automotive clients. Cello International Pvt. Ltd. She has an
experience on wide range of engagements
Bhumit is leading a 5 member team at a
including risk based internal audits, process
polyester film manufacturing entity and a 3
audits, internal financial control and
member team at a global cement manufacturing
identification of significant process
entity for business process reviews.
improvement.
He has led 5 member team as a part of process
Pooja has led Process reviews at Large
review and process development assignment for
Multinational Pharmaceutical companies. Review
leading Aluminum manufacturing and Power
included areas such as Manufacturing
generating company for 2 years. He has also led
operations, Procure to Pay, Sales and
process reviews for Thermal power plant. He
Marketing, Order to Cash, Human Resources &
has efficiently managed review of core and
Payroll, International Supply Chain, Research
support functions within client timelines.
and Development review and Regulatory
He has exposure to ERP environment such as compliances.
SAP and fair knowledge of MM, FICO, PM & SD
She has also conducted Process framework
module consisting of operational transactions,
review for International subsidiaries of an Indian
report generation and analysis for various
Pharmaceutical (Multinational) organization in
process reviews across core functions.
countries -Japan, Philippines and South Africa.

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 20
Deloitte team

Srinivas Iyer Varun Maniar


Deputy Manager – Risk Assistant Manager – Risk Advisory
Advisory

Srinivas is a Deputy Manager in the Internal Varun has around 6 years of experience in
Audit team in Mumbai with over six years Internal audit, Risk based process reviews, Data
experience in delivering process reviews and Analytics and Internal Control Review. He works
internal audit services to several multinational with clients from Aluminium, Cement, Polyester
organizations. films, Oil and Cable manufacturing companies,
FMCG company and Power generation and
Srinivas has worked with two of the erstwhile
distribution company in India and Sri Lanka.
Big four professional services firms and catered
clients for varied services including internal Varun has handled Risk based process reviews /
audit, risk management, Internal Financial Internal Audit of core business processes like
Control (“IFC”) designing and testing. His key Sales and Marketing, Procurement w.r.t. Bulk
strengths include execution of Process Design materials, Service procurement, Inventory
and gap analysis, Operational Risk reviews, management, Production & Manufacturing,
review of process level controls. Treasury, Finance closure, Capex, Security
framework for manufacturing and power
Over the course of his professional career,
generation companies in India and Sri Lanka.
Srinivas has focused on delivering engagements
in the Pharmaceuticals, Life Sciences sector and Apart from core process reviews, special focus
Telecommunication. review such as review of MIS and Financials
including IFRS and IndAS financial statements,
Srinivas has led Process review of a domestic
review of Trial balance, Receivable management
Pharma client for its International Operations
and Payable management, conducting Physical
(B2B model) covering Product registration,
Verification (PV) and end to end quantity &
Pricing, Claims settlement and account
quality reconciliation of Bulk materials.
reconciliations.

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 21
Credentials

©2019 Deloitte Touche Tohmatsu India LLP. 22


Our illustrative credentials for SOP and Internal Audit of Pharmaceutical and
Life Science companies

Client Names Client Names

Cipla Limited Alkem Laboratories Limited

Abbott Healthcare Private Limited Sun Pharmaceutical Industries Limited

Cadila Pharmaceuticals Limited Serum Institute of India Private Limited

Novo Nordisk Pharma Private Limited Sun Pharma Laboratories Limited

Zydus Takeda Healthcare Private Limited Sentiss Pharmaceuticals LLC

Astrazeneca Pharma India Limited Wockhardt Limited

ACG Associated Capsules Private Limited Bharat Serums and Vaccines Limited

Signet Chemical Corporation Private Limited Roche Products (India) Private Limited

Teva India Private Limited Medplus Health Services Private Limited

Allergan Healthcare India Private Limited Carestream Health India Private Limited

Johnson & Johnson Private Limited Shalina Laboratories Private Limited

Ordain Health Care Global Private Limited Meril Life Sciences Private Limited

RPG Life Sciences Limited Teva Pharmaceuticals & Chemicals Industries India Pvt Ltd

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 23
Our illustrative credentials in Pharmaceuticals and Life Sciences

Audit & Financial


Risk Advisory Tax Consulting
Assurance Advisory

• Alkem Laboratories • Omron Healthcare India • Abbott India Limited • Abbott Healthcare • GE Healthcare Inc.
Limited Private Limited Private Limited
• Fulford India Limited • Merck & Company Inc
• Sentiss Pharmaceuticals • Otsuka Pharmaceutical • Abbott Laboratories
• Novartis India Limited • Novartis Healthcare
LLC India Private Limited
• Pfizer Inc Private Limited
• Sandoz AG
• Cadila Pharmaceuticals • Reliance GeneMedix
• Pfizer Limited • Wipro GE Healthcare
Ltd Limited • Wipro GE Healthcare
Private Limited
Private Limited • Sanofi India Limited
• Takeda Pharmaceutical • Kyowa Hakko Bio India
• Roche Molecular
Company Limited Private Limited • Sanofi India Limited • Johnson & Johnson
Systems Inc
Private Limited
• Sanofi India Limited • Novartis India Limited • Pfizer Inc
• Novartis AG
• Alere Medical Private
• Zydus Takeda • Sandoz Private Limited • Kulzer GmbH
Limited • Sanofi India Limited
Healthcare Pvt. Ltd.
• Abbott Healthcare
• MSD Pharmaceuticals
• Abbott Healthcare Private Limited
Private Limited
Private Limited
• India Medtronic
• Novartis International
• Johnson & Johnson Private Limited
AG
Private Limited
• Johnson & Johnson
• Medtronic Plc
• Pfizer Inc Private Limited
• Reliance Life Sciences
Private Limited

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 24
Our Select advisory credentials for alignment recommendations of RACI / DOA in
ERP / systems
Sony Pictures
Networks India ATC Tires Pvt. Ltd. Tata Capitals L&T Finance Havmor Ice-Cream
Pvt. Ltd.

• SAP DOA Rulebook • Leverage standard


Design, identify • Develop DOA • S4HANA Finance
• Develop SAP DOA DOA Rulebook and Solution Architect
Mitigating Measures Rulebook; update
Framework for User develop it specific
to conflicts. Sensitive & Critical
Access to TCL
Access.
Management • DOA Roles &
• Define DOA • Design
Rulebook & • Develop SAP Role Authorization
• Develop SAP Role Authorization Role Implementation
Recommend To-Be Design based on
Design based on Matrix for SAP &
Role Design DOA Framework
DOA Framework Non-SAP
Applications.

VF Worldwide Concordia (Now Essar Oil (Now Heritage Foods


JSW Steel
Holdings Ltd. Advanz Pharma) Nayara Energy) (On-going)

• Review SAP • Develop Risk & • SAP Finance Module


Security Design • Develop RCM and • SAP control and
Control Matrix Review.
DOA and discuss optimisation review
around Finance
• Develop DOA function. with business.
• Review client’s • Validate & Report
Rulebook. existing DOA
• Conduct Control SOD Violations
• Document control & Framework and
• Perform DOA assess design & testing of
suggest changes.
Analysis for SAP Implementation. Automated
Roles & Users. controls.

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 25
Our
Our select SOP / DOA experience
credentials

Successfully executing designing of process including internal controls for


Leading
operating processes like revenue, planning and monitoring, procurement,
pharmaceuti
contracting, project execution, as well as marketing and support functions like
cal company
finance and accounts and human resources

Ground
handling Successfully provided diagnostics review of operating processes like revenue,
service planning and monitoring, support functions like finance and accounts, human
provider In resource and payroll
Mumbai

The company manufactures/trades in large number of product groups including


Leading
appliances, furnishings, security solutions, etc. Assisted in developing revenue
Indian Manf.
and receivables and inventory management manual across the product groups

Real estate
agency Developed portfolio management services process manual
services

Logistics Providing assistance in developing manuals for operating processes including


service transportation planning and monitoring, procurement of containers, customer
provider relationship management order to cash and equipment maintenance

Insurance Company is involved in reinsurance business. Developed standard operating


company procedures for the HR and payroll process

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 26
Our
Our select SOP / DOA experience
credentials

• Jindal Stainless • Tube Investments of • Garden Silk Mills


India
• Cipla • Onmobile Global • Excel CropCare

• SPML • Jindal Stainless • Mahindra Ugine Steel


Company
• Bush Foods • NTPC • TVS Srichakra

• Tata Teleservices Ltd • NHPC • Whirlpool of India

• Mahindra & Mahindra • Mystic Cures Limited • Power Grid Corporation of


India
• Lupin Ltd • UTV Software • Uttarakhand Power
Communications Corporation

• Mahindra Satyam • KPIT Cummins • Comptroller and Auditor


Infosystems General
• Bombay Dyeing & Mfg • ITC Limited • ETA Freightstar

• Tech Mahindra • GATI

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 27
About Deloitte

©2019 Deloitte Touche Tohmatsu India LLP. 28


About Deloitte About Deloitte

REVENUE HEADCOUNT

US$43.2B 286,200

COUNTRIES AND
TERRITORIES

DELOITTE 150+
OFFICES
FY2018
725
SOCIETAL IMPACT
CONTRIBUTIONS

US$217M
DELOITTE PROFESSIONALS WHO
EXPERIENCED DELOITTE UNIVERSITY

90,000+ NEW HIRES

77,3900
Deloitte member firms serve 82% of the 2017 fortune 500 companies

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 29
Our value proposition Why Deloitte
We are one of the leading dedicated SOP development, internal audit and technology advisory practice and have invested heavily in
our people, tools and methodology to drive quality. We have delivered internal audit services to a wide range of complex
organizations in the pharmaceutical sector. Key to our approach is that for every client we tailor our approach to make the
partnership a success.
Understanding
your business

Experienced Client Centric


Engagement Team Focused Approach

Value driven Analytics driven Risk


approach Intelligent review

Strong National
Tools and and
Accelerators International
Presence

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 30
Deloitte difference Why Deloitte

Understanding your business • Our understanding of the business enables us to obtain a deeper understanding of your
needs and serve you better

Experienced engagement team • Highly skilled team experienced in designing, documenting and implementing SOP for
firms with similar business functions with core Manufacturing, Pharmaceutical and
Life sciences
• Dedicated team for business division with their prior experience on providing solution
to industry/ sector
• Subject Matter Experts comprising Partners and Directors who are experts in the areas of
Manufacturing sector

Leading methodology and • We propose globally accepted methodology customized to the requirements of ACG
approach
• Our approach is focused at resolution of process related and interdepartmental issues
faced by the client
• We deploy globally tested tools and methodologies
• For specific subjects/ industries , we will ensure involvement of SME’s – GST, systems
etc.

Client centric focused • Partner-Led approach acting as Single Point of Contact (SPOC)
• Culture of “No-surprises” – Timely status updates
• Time commitment from Partner/ Director and Subject Matter Experts

Strong National and • Widespread global and national reach enables us to utilize team and resources from the
International Presence office nearest to the client location
• Shorter time-frame to mobilize resources due to widespread global and national reach

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 31
About Deloitte About Deloitte

India clientele
(November 2018 BT500*)

New Delhi

11000+
Serves Serves

Jamshedpur
93 115
Ahmedaba Energy,
d Vadodara Consumer of of
Kolkata Professionals resources &
spread across 139 industrials 169
Mumbai Hyderab companies companies
Pune ad
Vijayawada
Goa
Bengaluru Serves Serves

Chennai 76 31
Kochi
Coimbatore Financial 4
of Life sciences &
healthcare
4
of

14
services
98 39
companies companies

Services in India Serves Serves


cities
44 6
Assurance
Tech, media
& telecom
4
of Public sector 4
of
Tax 48 7
companies companies
Financial Advisory

Risk Advisory
*BT500 - Business Today publication about India’s top 500 performing companies
Consulting

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 32
About Deloitte About Deloitte

SERVICES IN INDIA

Audit & Financial


Risk Advisory Tax Consulting
Assurance Advisory

• Strategic & • A Comprehensive • Global Business Tax • Corporate Finance & • Strategy and
Reputation Risk Audit Process Restructuring Operations
• Global Employer
• Regulatory Risk • Assurance Services Services • Forensic • Human Capital
• Financial Risk • Specialised Audit • Indirect Tax • M&A Transaction • Technology
Services Including Services
• Operational Risk • Mergers and • GUIDe (Government,
Detailed
Acquisitions (M&A) – • Valuation & Modelling Utilities,
• Cyber Risk Investigations
Tax Infrastructure and
Development)
• Transfer Pricing
• Business Process
Solutions
• Tax Analytics

Deloitte is well equipped to deliver solutions to the complex challenges faced by organisations across the public and private sectors. Being one of the
largest organisation, our edge lies in our ability to draw upon a well equipped globally customised services at a local office.

Note
All of the services listed here may not be available from every Deloitte member firm. In addition, there may be local regulations restricting the provision of certain services to
attest clients

©2019 Deloitte Touche Tohmatsu India LLP. ACG | Proposal for developing RACI and DOA 33
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related divisions. DTTL and each of its member firms are
legally separate and independent divisions. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a more detailed description of DTTL and its member
firms.
This material has been prepared by Deloitte Touche Tohmatsu India LLP (“DTTILLP”), a member of Deloitte Touche Tohmatsu Limited, on a specific request from you and contains proprietary and confidential information.
This material may contain information sourced from publicly available information or other third party sources. DTTILLP does not independently verify any such sources and is not responsible for any loss whatsoever
caused due to reliance placed on information sourced from such sources. The information contained in this material is intended solely for you. Any disclosure, copying or further distribution of this material or its contents
is strictly prohibited.
Nothing in this material creates any contractual relationship between DTTILLP and you. Any mutually binding legal obligations or rights may only be created between you and DTTILLP upon execution of a legally binding
contract. By using this material and any information contained in it, the user accepts this entire notice and terms of use.
©2019 Deloitte Touche Tohmatsu India LLP. Member of Deloitte Touche Tohmatsu Limited
Deloitte Touche Tohmatsu India Private Limited (U74140MH199 5PTC093339), a private company limited by shares, was converted into Deloitte Touche Tohmatsu India LLP, a limited liability partnership (LLP
Identification No. AAE-8458),with effect from October 1, 2015.

©2019 Deloitte Touche Tohmatsu India LLP. 34

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