ILTEA English Tests for Careers

Tourism, Hotel and Catering

A2
Reading Test

(30 minutes)
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PART 1

QUESTIONS 1 - 5

Please look at the flight information below and answer the questions.
For questions 1 - 5, mark A, B or C on the answer sheet.

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Example

Which city does Flight 5J 110 come from? A. Seoul

B. Manila
C. Taipei
Answer B
A B C D E

1. What time does Flight HX453 actually arrive? A. 10:00

B. 9:55
C. 9:38

2. How many flights will be scheduled to arrive from A. one

Taipei at 10:05 ? B. two
C. three

3. Which flight is leaving for Beijing? A. CX 360

B. KA 5360
C. KA 992

4. Which flight to Seoul has been cancelled? A. OZ 724

B. SA 7216
C. 7C 2110

5. Which terminal should I go to if I want to catch Flight A. Terminal 1

7C 2110? B. Terminal 2
C. Terminal 3

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QUESTIONS 6 - 10

Which notice (A - E) says this (6 - 10)?

For questions 6 - 10, mark the correct letter A – E on the answer sheet.

Example Answer

Drive slower at night B. Reduce

speed at
night

A B C D E

6. Step carefully. A.
Restaurant open
24 hours
7. No charge for children.

8. Can't pay by credit cards.

B.
Mind
9. You can buy a meal anytime. the gap

10. You can only get clothes cleaned

in the morning.
C.
Exact change only, please

D. Under 12 is free

E. Laundry service
8 to 11 a.m.

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PART 2

QUESTIONS 11 - 15

Read the descriptions (11 - 15) of vocabularies.

What is the word (A - E) of each one?
For questions 11 - 15, mark the correct letter A – E on the answer sheet.

Example Answer

You wear these on your feet in summer B. sandals

A B C D E

11. A room for two people. A. reception

B. book
12. A person who controls a company or department.
C. manager

13. To reserve something for later, like a hotel room. D. double room

E. waiter
14. A person whose job is to bring the food to customers'
tables in a restaurant.

15. A person who works in a hotel and helps visitors and

answers the phone.

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PART 3

QUESTIONS 16 – 20

Complete the five conversations.

For questions 16 – 20, mark A, B or C on the answer sheet.

Example

When is your flight leaving? A. Geography Answer

B. 8:20 a.m. B
C. Last week

A B C D E

16. Can I reserve two tables for tonight, A. I'm afraid we don't have anything left
please? for Saturday.
B. Sure. May I have your name, please?
C. I'm sorry, we only open in the evenings.

17. Can I speak to Mrs Oliver in room 1320? A. I'm sorry, the room has been booked.
B. I'm sorry, there's no answer from the
room.
C. I'm sorry, we're fully booked today.

18. Does the bathroom have a bath? A. I'm afraid there's only a shower.
B. I'm sorry, we only open in the morning.
C. I'm sorry, there's no answer from the
room.

19. We'd like to book two tables for A. I'm sorry, we only open in the evening.
Thursday's lunch. B. Unfortunately, we're fully booked that
weekend.
C. I'm sorry, we don't have any table for
Thursday night.

20. When did your friends arrive? A. Tomorrow.

B. Next year.
C. Last night.

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PART 4

QUESTIONS 21 – 25

Complete the conversation between a man and a receptionist.

What does the receptionist say to the man?
For questions 21 – 25, mark the correct letter A – E on the answer sheet.

Example

Man: Good afternoon. Is it Chez Jimmy Restaurant?

Receptionist: ______________

Answer B. Yes, it is. How can I help you?

A B C D E

Man: I'd like to make a reservation, A. I'm afraid we're fully booked on
please. What days do you open? Friday the 15th, but I have a table on the
14th.
Receptionist: 21. .
B. We open from Tuesday to Sunday.
Man: And what time do you serve lunch?

Receptionist: 22. . C. Thank you. We look forward to seeing

you on Thursday the 14th.
Man: Excellent. I'd like to book a table for
three people at one o'clock on D. We serve lunch from 11:00 a.m. to 2:30
Friday the 15th of July, please. p.m.

Receptionist: 23. . E. So that's a table for three at 1:00p.m. on

Thursday the 14th of July. May I have
Man: OK, Thursday the 14th is fine. your name, please?
Thank you very much.

Receptionist: 24. .

Man: Davidson. D-A-V-I-D-S-O-N.

Receptionist: 25. .

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PART 5
QUESTIONS 26 – 32

Read the story about a national park in Africa and then answer the questions.
If there is no information to answer 'Right' (A) or 'Wrong'(B), choose 'Doesn't Say'(C).
For questions 26 – 32, mark the correct letter A, B or C on the answer sheet.

Serengeti National Park

In the early 1900s, large parts of Africa were still not known to most people
around the world. This changed in 1913 when Stewart Edward White, while
on a trip in Africa, Left Nairobi, Kenya started travelling south towards what
is now called Tanzania. It was then that he found the northern Serengeti.

Today, Serengeti National Park is visited by about 1,000,000 people from all
over the world every year. The name 'serengeti' comes from the Maasai,
people who have lived in Kenya and Tanzania for centuries. It means 'never-
ending flat land''. The huge 14,763 sq km park is home to millions of wild
animals.

One of the reasons why Serengeti National Park is famous is because of what
happens there during the wet seasons. Nearly 2 million wildebeest and zebras
travel hundreds of kilometers south looking for green grass to eat every
October. Then in April they turn around and return north.

Visitors can enjoy a variety of activities at the Park. There are hot-air balloon
rides, walking safaris and picnic areas. Some hotels even arrange lunch or
dinner out in the wild.

Serengeti National Park is one of the most amazing places on Earth, and
anyone who visits it leaves with memories that last a lifetime.

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Example

Stewart Edward White lived in Kenya? A. Right

B. Wrong
C. Doesn't Say

Answer B
A B C D E

26. Stewart Edward White was a famous A. Right

explorer. B. Wrong
C. Doesn't Say

27. Serengeti National park is very A. Right

popular with tourists. B. Wrong
C. Doesn't Say

28. The Park is the largest National A. Right

Park in the world. B. Wrong
C. Doesn't Say

29. 'Serengeti' is an African word. A. Right

B. Wrong
C. Doesn't Say

30. The Park has very rich wildlife. A. Right

B. Wrong
C. Doesn't Say

31. Some animals move across the park A. Right

to find food. B. Wrong
C. Doesn't Say

32. Visitors are not allowed to eat in the A. Right

park. B. Wrong
C. Doesn't Say

＊ The End of the Reading Test.

＊ Please Wait. Don’t turn to the next page until you are told to do so.

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ILTEA English Proficiency Tests

A2
Listening Test

(approximately 30 minutes)

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PART 1
QUESTIONS 1 – 5

Listen to the tape.

You will hear five short conversations.
You will hear each conversation twice.
There is one question for each conversation.
For questions 1 – 5, choose one answer for each question.

Example

How many people were at the meeting? A. 12 Answer

B. 30 C
C. 20

A B C D E

1. How is Amy going to get to the airport? A. by bus

B. by taxi
C. by train

2. Which platform does the man's train leave from? A. Platform 1

B. Platform 2
C. Platform 10

3. When is Carol's birthday party at Grand Hotel? A. January 16

B. January 19
C. January 30

4. How much does the package holiday cost? A. $2,599

B. $20,599
C. $25,599

5. Which room does the man want to reserve?

A. B. C.

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PART 2
QUESTIONS 6 – 10

Listen to two people talking about some other people in their tour group.
What is each person interested in doing?

For questions 6 to 10, Choose a letter A to E, for each name

You will hear the conversation twice.
Example Answer

Julia B. go shopping

A B C D E

PEOPLE ACTIVITY

6. Carol A. go surfing

7. Robert B. go diving

8. Kathy C. go to the beach

9. Dustin D. take a nap

10. Janet E. play volleyball

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PART 3
QUESTIONS 11 – 15

Listen to a conversation between a airline staff and a tourist at the airport.

For questions 11 to 15, Choose answer A, B or C.

You will hear the conversation twice.
Example

Where is the man according to the conversation?

A. at a bus station
B. at a train station
C. at an airport
Answer C
A B C D E

11. What does the woman ask the man to show her? A. pass
B. passport
C. hand luggage

12. What does the woman ask the man to put on the A. bag
scales? B. hand luggage
C. hand bag

13. Does the man carry a nail scissor? A. yes

B. no
C. not sure

14. What seat does the man prefer on the plane? A. window
B. center
C. aisle

15. Which gate will the man's flight leave from? A. Gate 30
B. Gate 13
C. Gate 23

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PART 4
QUESTIONS 16 – 20

Listen to a conversation between a receptionist and a customer who wants a room for
the night.

For questions 16 to 20, Choose answer A, B or C.

You will hear the conversation twice

Example

Where does this conversation take place?

A. at a hospital
B. at a hotel
C. at a restaurant
Answer B
A B C D E

16. Which room does the customer want to book?

A. B. C.

17. Who will be in the room with the customer? A. himself

B. his wife
C. his son

18. what is customer's name? A. Duston Jonson

B. Dustin Johnson
C. Johnson Dustin

19. How much does the room cost the customer for A. 13
two night? B. 30
C. 60

20. What is the customer's room number? A. 3003

B. 1303
C. 1330

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PART 5
QUESTIONS

You will hear a conversation for table booking in a restaurant.

Listen and answer questions 21 – 25.

You will hear the information twice.

Example
What days does the restaurant open? A. from Sunday to Friday
B. from Monday to Friday
C. Monday and Saturday
D. from Monday to Sunday
Answer B
A B C D E

21. What time does the restaurant serve lunch? A. 11:00AM to 2:00PM
B. 11:20PM to 2:00PM
C. 11:20AM to 2:00PM

22. How many people does the man want to book for? A. 12
B. 2
C. 3

23. What date does the man want to book a table? A. April 12
B. Friday
C. one o'clock

24. What date will the man go to the restaurant A. Friday

finally? B. April 12
C. April 11

25. What is the name of the man? A. Paterson

B. Patterson
C. Batterson

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PART 6
QUESTIONS

You will hear a tour advertisement talking about a new theme park.

Listen and answer questions 26 – 32.

You will hear the information twice.

Example
What is the name of the theme park, which the tour guide recommends?

A. The Newest Theme Park

B. Six Flags-Great America
C. Great American

Answer B
A B C D E

26. What date will the theme park open? A. July 6

B. July 1
C. Thursday

27. Where is the theme park? A. Chicago

B. New York
C. LA

28. How much does the ticket cost for 10 year-old kid? A. $64.99
B. $44.99
C. $20

29. How many restaurants are there in the theme A. 6

park? B. 16
C. 60

30. What is the name of the theme park? A. American

B. Six Flags
C. Six Flags-Great America

31. What time does the theme park open in the A. from 9:30AM to 11:00PM
winter? B. from 11:00AM to 8:00PM
C. from 9:30AM to 8:00PM

32. When is the theme park closed? A. from May to September

B. from October to January
C. from February to April

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ILTEA
International
Learning
Teaching &
Evaluation
Agency

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