Godrej
Godrej
Godrej
In the summary we would like talk about what we done during the
SIP
In fact, pick up any textbook that examines customer behavior and each
seems to approach it from a different angle. The perspective we take is to
touch on just the basic concepts that appear to be commonly accepted as
influencing customer behavior.
Researches can be conducted to find out the percentage of people using a certain
product or facility (a pager or mobile phone).
Researchers may also like to know the types of consumers and their demographic
characteristics for a particular product.
They may also like to experiment with new promotional campaigns, and since these
campaigns require a lot of expenditure, they may do researches to be sure of the
campaign’s success, before the final launch of the campaign.
The decline in sales may require the marketer to conduct researches which can give
a clue of the changing consumer behaviour.
The objective therefore, must be clearly set and followed strictly. Then only can we
decide what type of Research Design should be used. The researches can be
quantitative or qualitative in nature.