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    End of Life

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    Razvan Kalavrezos
    The document defines various terms related to the end-of-life process for products. It describes milestones such as the end of sale date, the last date of support, and the end-of-life announcement. The end-of-life process guides a product through the final stages of its lifecycle by establishing business and technical milestones until the product is considered obsolete and no longer sold, manufactured, or supported.

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    End of Life

    Uploaded by

    Razvan Kalavrezos
    29 views2 pages
    The document defines various terms related to the end-of-life process for products. It describes milestones such as the end of sale date, the last date of support, and the end-of-life announcement. The end-of-life process guides a product through the final stages of its lifecycle by establishing business and technical milestones until the product is considered obsolete and no longer sold, manufactured, or supported.

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    Acronyms explained

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    End Of Life

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    The document defines various terms related to the end-of-life process for products. It describes milestones such as the end of sale date, the last date of support, and the end-of-life announcement. The end-of-life process guides a product through the final stages of its lifecycle by establishing business and technical milestones until the product is considered obsolete and no longer sold, manufactured, or supported.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    29 views2 pages

    End of Life

    Uploaded by

    Razvan Kalavrezos
    The document defines various terms related to the end-of-life process for products. It describes milestones such as the end of sale date, the last date of support, and the end-of-life announcement. The end-of-life process guides a product through the final stages of its lifecycle by establishing business and technical milestones until the product is considered obsolete and no longer sold, manufactured, or supported.

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    © All Rights Reserved
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    Acronyms and Definitions EoL (End of Life)

    End of life: A process that guides the final business operations associated with the product life
    cycle. The end-of-life process consists of a series of technical and business milestones and
    activities that, once completed, make a product obsolete. Once obsolete, the product is not sold,
    manufactured, improved, repaired, maintained, or supported.

    End-of-life bulletin: The document that announces the end of sale and end of life of a product
    to the general public.

    End-of-Life Plan: The document that guides the end-of-life process and its associated
    activities.

    Internal end-of-life announcement: The document that announces the end of sale and end of
    life of a product to Cisco internal staff so they can prepare for end-of-life activities.

    External end-of-life announcement: The document that announces the end of sale and end of
    life of a product to general public.

    External end-of-sale announcement: Sale as end of life announcement

    End-of-sale announcement: Sale as end of life announcement

    Last shipment date: The last-possible ship date that can be requested of Cisco and/or its
    contract manufacturers. Actual ship date is dependent on lead-time.

    End of sale: The last date to order the product through Cisco point-of-sale mechanisms. The
    product is no longer for sale after this date.

    1
    End of new service attachment: For equipment and software that is not covered by a service-
    and-support contract, this is the last date to order a new service-and-support contract or add the
    equipment and/or software to an existing service-and-support contract.

    End of software license availability: The last date to purchase a software license for the
    affected product.

    End of software maintenance releases: The last date that Cisco Engineering may release any
    software maintenance releases or bug fixes to the software product. After this date, Cisco
    Engineering will no longer develop, repair, maintain, or test the product software.

    End of Routine Failure Analysis: The last-possible date a routine failure analysis may be
    performed to determine the cause of hardware product failure or defect.

    End of service contract renewal: The last date to extend or renew a service contract for the
    product. The extension or renewal period cannot extend beyond the last date of support.

    End of engineering support for the Cisco TAC: The last date that Cisco Engineering may
    consider the repair and support of confirmed hardware or software defects for a product. After
    this date, Cisco Engineering does not assist the Cisco Technical Assistance Center (TAC) in the
    TAC's support of the product; however, limited assistance may be provided on a case -by-case
    basis.

    End of hardware engineering: No Longer a valid EoL milestone at Cisco. Such definition used
    to be the last date that Cisco Engineering may implement any design changes to the product
    hardware including changes to support repair operations of customer returns. Such a milestone
    is not followed at Cisco.

    Last date of support: The last date to receive service and support for the product. After this
    date, all support services for the product are unavailable, and the product becomes obsolete.

    Extended Support Process: When customers request that the company make exceptions to or
    deviate from a standard policy, the actions taken to forward such requests to higher levels of
    company management.

    First commercial shipment: The date Cisco begins shipping products that will generate
    revenue for Cisco and that are also eligible for service-and-support contracts.

    Product Discontinuation: A process related to the end of the product life cycle, in which the
    company's decision to exit a market leads to the dissolution of the entire products line.

    http://www.cisco.com/en/US/products/products_end-of-life_policy.html

    http://www.cisco.com/en/US/products/prod_end_of_life.html

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