Disaster 3 Ijerph 15 01879 v2
Disaster 3 Ijerph 15 01879 v2
Disaster 3 Ijerph 15 01879 v2
Environmental Research
and Public Health
Review
A Systematic Review of Access to General Healthcare
Services for People with Disabilities in Low and
Middle Income Countries
Tess Bright * ID
and Hannah Kuper
International Centre for Evidence in Disability, London School of Hygiene and Tropical Medicine,
London WC1E 7HT, UK; hannah.kuper@lshtm.ac.uk
* Correspondence: tess.bright@lshtm.ac.uk; Tel.: +44-207-958-8343
Received: 16 July 2018; Accepted: 29 August 2018; Published: 30 August 2018
Abstract: Background: A systematic review was undertaken to explore access to general healthcare
services for people with disabilities in low and middle-income countries (LMICs). Methods: Six electronic
databases were searched in February 2017. Studies comparing access to general healthcare services
by people with disabilities to those without disabilities from LMICs were included. Eligible measures
of healthcare access included: utilisation, coverage, adherence, expenditure, and quality. Studies
measuring disability using self-reported or clinical assessments were eligible. Title, abstract and
full-text screening and data extraction was undertaken by the two authors. Results: Searches
returned 13,048 studies, of which 50 studies were eligible. Studies were predominantly conducted
in sub-Saharan Africa (30%), Latin America (24%), and East Asia/Pacific (12%). 74% of studies
used cross-sectional designs and the remaining used case-control designs. There was evidence that
utilisation of healthcare services was higher for people with disabilities, and healthcare expenditure
was higher. There were less consistent differences between people with and without disabilities in
other access measures. However, the wide variation in type and measurement of disability, and access
outcomes, made comparisons across studies difficult. Conclusions: Developing common metrics for
measuring disability and healthcare access will improve the availability of high quality, comparable
data, so that healthcare access for people with disabilities can be monitored and improved.
Keywords: access; health care; low and middle income country; LMIC; universal health coverage;
people with disabilities
1. Introduction
The WHO estimates that one billion people globally have disabilities, equating to 15% of the
worldwide population [1]. There is extensive evidence that people with disabilities are on average
poorer, face widespread stigma, and often face a range of exclusions, including from employment,
education, and access to services [2]. It is widely believed that people with disabilities also face
exclusion from healthcare services, although to date this issue has received little research attention.
The relationship between disability and health is complex, as they are interlinked and
over-lapping. A range of definitions of disability are used, but the most prevailing is that of the United
Conventions on the Rights of Persons with Disabilities (UNCRPD) which states that “Persons with
disabilities include those who have long-term physical, mental, intellectual or sensory impairments
which in interaction with various barriers may hinder their full and effective participation in society
on an equal basis with others” [3]. By definition, therefore, people with disabilities experience an
impairment related to a health condition, for instance they may have visual impairment because
of diabetes.
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Int. J. Environ. Res. Public Health 2018, 15, 1879 2 of 29
The link between disability and poor health can also arise through other pathways. For instance,
an impairment (e.g., physical impairment) may lead to further health issues (e.g., bed sores due to
low mobility). People with disabilities often occupy a marginalised position in society, and so may
be more vulnerable to poor health due to poverty and adverse living conditions (e.g., vulnerability
to injuries) [2]. This means that on average people with disabilities will have poorer health than
people without disabilities [1]. As an example, a study across 30 countries found that children with
disabilities were more likely to report having a serious health problem in the last 12 months compared
to their peers without disabilities [4]. Overall, therefore, people with disabilities may on average have
a greater need for healthcare services, both because of their impairment and their vulnerability to poor
general health.
People with disabilities may also face challenges in accessing healthcare services, despite their
greater need, which can contribute to poorer health. Services and/or transport may be physically
inaccessible to people with certain impairments. People with disabilities may experience stigma
and discrimination at the point of care, which can discourage them from attending. The skills and
experience of healthcare professionals may be inadequate to provide a quality service (e.g., difficulties
communicating with people with hearing or intellectual impairment). The cost of seeking services
may be prohibitive to people with disabilities, both on account of on average higher levels of poverty
as well as the additional costs incurred when seeking care (e.g., need for accessible transport or for a
carer to attend). As a result of these different barriers, people with disabilities may have poorer access
to healthcare services, despite their higher need.
Failure to address access of people with disabilities to healthcare services may have profound
implications. The UNCRPD specifically states that people with disabilities must have access to
general and specialist healthcare (articles 25 and 26), and so exclusion from services will be an
infringement on human rights since this convention has been ratified by more than 170 countries [3].
Furthermore, the achievement of Universal Health Coverage (UHC) is a key target within the
Sustainable Development Goals. UHC means ensuring access to health services for all by expanding
the breadth of the population covered, with the depth of services that they need, without suffering
financial hardship. This target would not be met without a specific focus on people with disabilities,
since they make up a large group and may be excluded from both general and specialist services.
Despite the importance of this topic, access to healthcare among people with disabilities has
received little attention in research. One challenge is the lack of consensus in how access is measured.
Monitoring frameworks for UHC often recommend measuring utilization of services, yet this may be
an inadequate measure of coverage or met needs for healthcare, since people with disabilities may
have higher healthcare needs [5,6]. Furthermore, assessing uptake alone is insufficient; attention is also
needed on the quality and affordability of services, as acknowledged within the UHC framework [7].
Access to healthcare among people with disabilities is an important issue that has not been
reviewed systematically to date. Assessing access to health is complex, and needs a considered
and nuanced assessment, particularly with respect to people with disabilities. The objective of this
study is to systematically review the evidence on access to general healthcare services among people
with disabilities in low and middle-income countries (LMIC). Access to specialist services, including
rehabilitation, will be the focus of a separate review.
screening. Two review authors (Tess Bright and Hannah Kuper) independently examined the titles,
and abstracts of electronic records according to the eligibility criteria. Results of the initial screening
were compared and full-text records obtained for all potentially eligible studies. Two review authors
(Tess Bright and Hannah Kuper) screened the full texts using eligibility criteria for final inclusion in
the systematic review. Systematic reviews identified through the search were reviewed for eligible
studies. If study protocols were identified, a search was made to determine whether the results of
the study had been published. Any disagreements in the selection of the full text for inclusion were
resolved through discussion.
Table 1. Cont.
Overall Ratings
Low risk of bias: All or almost all of the above criteria were fulfilled, and those that were not fulfilled were
++
thought unlikely to alter the conclusions of the study
Medium risk of bias: Some of the above criteria were fulfilled, and those not fulfilled were thought unlikely to
+
alter the conclusions of the study
High risk of bias: Few or no criteria were fulfilled, and the conclusions of the study were thought likely or very
−
likely to alter with their inclusion.
Int. J. Environ. Res. Public Health 2018, 15, x 5 of 30
3. Results
3. Results
A total of 13,045 studies were initially identified by the electronic searches, of which 50 studies
A total of 13,045 studies were initially identified by the electronic searches, of which 50 studies
were were
selected for inclusion
selected in the
for inclusion review.
in the review.The
Thescreening
screening process
process isisdetailed
detailedinin Figure
Figure 1. 1.
Records excluded
(n = 8604)
3.2. Participants
The studies selected for inclusion provided data for 1,510,959 people across 75 countries
(not including the data from the World Health Surveys, included in the World Report on Disability).
On average, people with disabilities made up 51% of the study participants in included studies.
The studies included a broad distribution of people of different ages: 20% of studies included people
of all ages, 32% included adults only (typically >18 years), 22% included older adults (>40 years),
and 20% included children (<18 years). Two studies did not present the age of the participants.
In terms of domains of disability, seven categories were identified: hearing impairment, visual
impairment, physical impairment, mental impairment, functional difficulties, participation, and others.
48% of studies measured functional difficulties across domains of hearing, vision, walking, self-care,
communicating and remembering or concentrating. Among studies that focused on impairment
types, the most common category was mental impairment (includes poor mental health, intellectual,
and cognitive impairment-measured in 48% of studies), followed by physical impairment (30%),
hearing impairment (30%) and visual impairment (22%). Disability was measured in terms of whether
people needed assistance with activities of daily living (basic or instrumental) in 6% of studies.
Supplementary File S2 provides details of the disability domains and how they were measured in
each study. A wide range of tools were utilized to measure disability–both self-report and clinical
tools. Access outcomes were disaggregated by disability type or functional domain in 22 studies.
Overall, 8 studies provided access outcome results for people with hearing impairment, 14 for mental
impairment or cognitive difficulties, eight for physical impairment, and four for visual impairment.
18 17
16
14 13
12
10
8 7
6 5
4
4 3 3 3
2
2 1
0 0 0 0 0 0 0 0 0 0
0
Utilisation Coverage Adherance Expenditure Insurance
3.5.1. Utilisation
Utilisation of healthcare services was measured using a range of outcomes in two main groups
(use of primary or secondary health services, and use of tertiary (hospital) services), and by different
time-periods of assessment. The outcomes included the following:
# Number of visits to health centre or public health facility in past 12 months (4 studies);
6 months (1 study); and 1–3 months (4 studies)
# Access to services in past 6 months (1 study)
# Home visits by a doctor in past 12 months (1 study)
# Length of time since last consultation (1 study)
# Clinic attendance (unspecified time frame; 1 study)
• Tertiary services (hospital) (12 studies)
Table 3. Comparison of utilisation of primary health or secondary services between people with and without disabilities.
Table 3. Cont.
Finally, one study measured the length of time since last consultation and found a higher
proportion of people with disabilities had sought care in the past 30 days, and a lower proportion
reported they had sought care between 1–2 years ago in comparison to people without disabilities.
Seven studies measuring utilisation of primary health services disaggregated results by domain of
disability or only measured one disability domain; five by mental impairment, one hearing impairment
and two physical impairment. Considering studies measuring mental impairment, in Brazil, Fujii et al.
found a greater number of health care visits for adults with mental health conditions [20]. Albanese et al.
reported higher community health service use for older adults (>65 years) with depression across nine
LMIC [17]. Similarly, Andrade et al. found higher utilisation of general health services for adults with
mental disorders in Brazil [24]. In contrast, Blay et al. found no difference in health care utilisation
Brazil for people with or without mental health conditions [27]. Further, in China, Liu et al. found no
difference in health service utilisation for older adults with dementia compared to those without [22].
Considering utilisation results by other disability types, Groce et al. found adults with
hearing impairment had lower regular clinic attendance compared to adults without impairment in
Swaziland [25]. Albanese et al. reported that community health service use was higher for older people
(>65 years) with physical impairments and mobility restrictions (pooled-estimate across multiple
LMICs) compared to those without [17]
Utilisation: Hospitalisation
Twelve studies measured hospitalisation (inpatient or outpatient) over varying periods of time
(Table 4). Nearly half of these studies were conducted in Brazil (five studies). In general, occurrence
of inpatient hospital admission was significantly higher amongst people with disabilities compared
to people without disabilities. Outpatient visits were measured in four studies, and the majority
(n = 3; 75%) found no significant difference between frequency of visits for people with and without
disabilities, and one found a higher number of visits among those with disabilities.
The World Report on Disability summarises results from 50 World Health Surveys and reports
individuals’ care seeking behaviour by country income level [1]. The analysis found that in low-income
countries, a significantly higher proportion of both males and females with disabilities (>18 years)
sought inpatient and outpatient care. Higher levels of care seeking for people with disabilities was
seen for people in all age groups except for those aged 60 years and older.
Several studies disaggregated results by disability domain, but the numbers of studies in each
group were too small to detect consistent patterns. Castro et al. found no significant difference in
hospitalisation for people of all ages with and without hearing impairment (Brazil) [28], while Freire et al.
found a higher proportion of adults with hearing impairment had been hospitalised in the past year
(Brazil) [21]. Blay et al. found no difference in outpatient visits, but higher hospitalisations in the past
12 months for older adults with physical impairments (>60 years) in Brazil [27]. Similarly, both Liu et al.
and Castro et al. found higher hospitalisation for adults with physical impairments in both China
and Brazil respectively [22,28]. Twomey et al. reported that hospital admission did not differ between
those with and without depression [23]. However, for those with functional difficulties an increase in
hospitalisation in the past 3 months was found.
3.5.2. Coverage
Table 5 summarises the results of the 22 studies measuring coverage. Coverage outcomes included:
Table 4. Comparison of utilisation of hospital services between people with and without disabilities.
Table 4. Cont.
3.5.3. Adherence
Three studies measured adherence to treatment by disability status—either to HIV treatment,
fluid or diet restrictions for end stage renal disease, or medication (Table 6). Of these studies, two found
mixed results by impairment type, and one found adherence was lower among people without
disabilities than in people without disabilities. Hannass-Hancock et al. (2015) found no difference
in HIV treatment adherence in South Africa for people with cognitive difficulties compared to those
without, however adherence was found to be lower for adults with mobility impairments [45]. Tavares
et al. (2013) found lower adherence for people reporting difficulties in participation (Instrumental
Activities of Daily Living incapacity) in Brazil (>60 years), however no difference was seen for people
with cognitive impairment or depression [46].
Int. J. Environ. Res. Public Health 2018, 15, 1879 15 of 29
Table 5. Cont.
Table 5. Cont.
Measure Among
Study Author, Relevant Measures Measure Among
Country Age Range Disability Domain People with Measure of association Summary
Year of Access Controls
Disabilities
Relative risk ratios (RR)
Global limitation 1.1 (1.05–1.14)
Mobility 1.3 (1.2, 1.5)
Hannass-Hancock Non-adherence to Life activity 0.7 (0.4, 1.2); NS
South Africa 18–88 years Functional difficulties - - −
et al. (2015) [45] HIV treatment Cognition 1.1 (0.8, 1.5); NS
Participation 1.2 (0.9, 1.5); NS
Self-care 0.7 (0.3, 1.4); NS
Activity limitations OR = 1.1 (1.1, 1.2)
p < 0.001 (comparing scores between
no, mild, moderate, severe disability)
Diet non adherence
Severe level OR = 3.6 (2.1, 6.1) (comparing high to
(mean (SD))
Mollaoglu et al. 3.22 (0.66) 2.46 (0.75) low level of disability)
Turkey >18 years Functional difficulties Fluid non −
(2015) [56] Severe level 3.28 (0.45) p < 0.001 (comparing scores between
adherence
3.88 (1.05) no, mild, moderate, severe disability)
(mean (SD))
OR = 2.9 (1.0, 1.2) (comparing high to
low level of disability)
Multiple:
No IADL 26%;
Participation IADL: 33%; PR = 1.3 (1.1, 1.5) p = 0.009
Tavares et al. No depression 28%;
Brazil >60 years Mental impairment % low adherence Depression: 31%; PR = 1.1 (0.9, 1.4) p = 0.49 −
(2013) [46] No cognitive
(cognitive deficit, Cognitive: 27% PR = 0.9 (0.7, 1.2) p = 0.67
deficit 29%
depression)
+ higher utilization among people with disabilities; − lower; NS no difference; PR prevalence ratio; OR odds ratio.
Int. J. Environ. Res. Public Health 2018, 15, 1879 19 of 29
Measure among
Relevant Measures Measure among
Study Author, Year Country Age Range Disability Domain People with Measure of Association Summary
of Access Controls
Disabilities
Insurance
Multiple: Hearing Medical payment
impairment, visual method: 80% 82%
Alhajj et al. (2010) [60] China 15–84 years impairment, physical Out of pocket 20% 20% p > 0.05 NS
impairment, mental Government insurance 0.7% 0.6%
impairment Commercial insurance
Bernabe-Ortiz et al. Enrolled in insurance
Peru ≥5 years Functional difficulties 83%; 81% OR = 0.9 (0.5, 1.6) NS
(2016) [53] scheme
Freire et al. (2009) [21] Brazil >15 years Hearing impairment Enrolled in health plan PR = 1.1, 95%CI 1.0–1.3; p = 0.11 NS
Moodley et al. (2015) [26] South Africa “adults” Functional difficulties Medical aid receipt 10% 18% p < 0.001 −
Multiple: Physical
impairment, hearing
Palmer et al. (2011) and Insurance card holder
Vietnam >5 years impairment, speaking, 0.19 (SE = 0.007) 0.18 (SE = 0.003) p > 0.05 NS
Palmer (2012) [30,31] (mean)
visual impairment,
mental impairment
Expenditure
Correlates of out of pocket health expenditure
Visual impairment p = 0.82
Multiple: Functional
Hearing impairment p = 0.14
difficulties; mental
Total out of pocket Dementia p < 0.001
impairment (Alzheimers,
health expenditure; Major depression p < 0.001
Brinda et al. (2012) [57] India >60 years Dementia, Mental +
catastrophic health WHODAS II p < 0.001
Health), hearing
expenditure Correlates of catastrophic health expenditure
impairment, visual
Visual impairment; p = 0.78
impairment
Hearing impairment; p = 0.66
Dementia; p = 0.01
Out of pocket health expenditure (18–59 years)
Blindness/visual defect NS
Hearing defect: p = 0.02
Limb defect: NS
Psychiatric morbidity NS
Multiple: Visual Functional disability: p < 0.001
Total out of pocket
impairment, hearing Out of pocket health expenditure (>60 years)
health expenditure;
Brinda et al. (2014) [58] Tanzania ≥18 years impairment, functional Blindness/visual defect: p = 0.01 +
catastrophic health
difficulties, mental Hearing defect: NS
expenditure
impairment Limb defect: NS
Psychiatric morbidity: NS
Functional disability: p = 0.01
Catastrophic expenses
functional disability:
1.19 (0.93, 1.51); NS
Int. J. Environ. Res. Public Health 2018, 15, 1879 21 of 29
Table 7. Cont.
Measure among
Relevant Measures Measure among
Study Author, Year Country Age Range Disability Domain People with Measure of Association Summary
of Access Controls
Disabilities
Insurance
Disability was positively correlated with
Out of pocket health
out-of-pocket health expenditure (p < 0.001)
expenditure and
Brinda et al. (2015) [59] India ≥65 years Functional difficulties Catastrophic health expenditure was associated +
catastrophic health
with depression:
expenditure
OR = 3.5 (1.5, 7.5); p = 0.004
Inpatient expenditure
(past month)
Outpatient expenditure Inpatient: 401 (57) Inpatient: 35–235
Inpatient and outpatient expenditures: NS
(past month) Outpatient: 51 (8) Outpatient: 6–39
Outpatient visit in the past month: NS
Palmer et al. (2014) [32] Vietnam >5 years Functional difficulties Catastrophic health 10%: 50% 10%: 20–40% NS
Effect of insurance on catastrophic health
expenditure: 20%: 30% 20%: 10–20%
expenditure: NS
10% threshold; 20% 40%: 12% 40%: 3–10%
threshold; 40%
threshold
Multiple: Physical, Expenditure ratio:
Palmer et al. (2011) and Expenditure ratio:
Vietnam >5 years hearing, speaking, visual, Inpatient 1.7 (0.15) p ≤ 0.01 +
Palmer (2012) [30,31] Inpatient; outpatient
mental impairment Outpatient 0.9 (0.07) p = NS
Multiple: Physical
Health expenditure: %
impairment, sensory
Trani et al. (2011) [29] Sierra Leone ≥18 years total average yearly HH severe 4% 3% Not measured NS
disabilities, mental
income spent on health
impairment
M 31.2%; F 33%; M 20%; F 20%;
For all comparisons, catastrophic health
World report on disability Various (50 Catastrophic health 18–49 years: 33%; 18–49 years: 20%;
≥18 years Functioning expenditure was higher among people with +
(2011) [1] LMIC) expenditure 50–59 years: 33%; 50–59 years: 18%;
disabilities p < 0.05
60+ years: 30% 60+ years: 21%
Medical expenses None: 75% None: 76%
Trani et al. (2010) and (Afghanis) amongst 1–499: 15% 1–499: 15%
Afghanistan >4 years Functioning p > 0.05 NS
Trani et al. (2012) [13,14] those with severe 500–1999: 7% 500–1999: 7%
difficulties 2000–105,000: 3% 2000–105,000: 8%
+ higher utilization among people with disabilities; − lower; NS no difference; PR prevalence ratio; OR odds ratio; SE standard error.
Int. J. Environ. Res. Public Health 2018, 15, 1879 22 of 29
Geographic accessibility
Transport difficulties X X X X X
Location of services X
Affordability
Financial X X X X X
No accommodation at health facility X
Acceptability
Lack of perceived need X X
Other commitments X X
Lack of awareness or information X X X
Did not know where to go X X
Fear of service X
Fear of journey X X
Faith/belief X
Discrimination or lack of awareness amongst health workers X X X X
Previous bad experience X
Communication with health providers X
Standard of facility X
Physical access to facility X X
Availability
Services not available X
Lack of equipment X X X
Tried but denied X X
Health care providers skills inadequate X
Difficulty finding doctor X
X yes.
4. Discussion
to our review. Other studies from high income settings also show poorer access to healthcare among
people with disabilities, including in Chile [66], and the United Kingdom, with long waiting lists and
transportation being the main reported barriers in the UK [67]. The results for our review were more
mixed. Often, overall coverage was very high for some indicators (e.g., for vaccination), making it
difficult to find differences between groups.
Our review found that health expenditure was typically higher for people with disabilities.
There is a growing body of evidence to support the link between disability and poverty [2]. Recent
research in Vietnam and Nepal on social protection for people with disabilities found that spending
on health care was one of the main courses of additional costs for people with disabilities that could
contribute to poverty [68,69]. This aligns with the findings of our review, however further evidence
is needed.
Results from high-income contexts including the United States and Korea suggest that adherence
to treatment tends to be lower for people with disabilities. A study by Park et al. found people with
disabilities had lower adherence to antihypertensive medications than people without disabilities [70].
In the USA, lower adherence to prescription medication was found for post-myocardial infarction
patients with disabilities [71]. Although our review identified few studies measuring adherence,
the findings concur with this research from high income contexts.
This review has highlighted that further research is needed to understand how people with
disabilities are accessing health services, not just in terms of utilisation, but also coverage of preventive
services, affordability of health services, and the quality of care received. In particular, there is a need
to define a broader range of metrics to measure access more holistically (beyond utilization alone) and
allow greater comparability of outcomes across countries. There is also a need for consistent definitions
of disability to be used, in order to allow comparability across studies.
UHC strives to achieve health for all, leaving nobody behind, and without more inclusive
indicators, we will not be able to monitor progress towards this target. Although the results were
varied, this review found supporting evidence that people with disabilities are being left behind on the
path towards UHC. Consequently, efforts are needed to remove barriers so that access to healthcare
services is made equitable for people with disabilities. The right to healthcare and rehabilitation
for people with disabilities is enshrined within the UNCRPD, and within the laws and policies of
most countries [3]. More efforts are therefore needed to make changes at the levels of services and
programmes, rather than at the policy level. Yet currently evidence on the effectiveness of interventions
that work towards achieving these changes is limited [72,73].
Some examples of good practice for achieving improvements in the dimensions of UHC exist
from LMIC. Considering financial coverage, in Vietnam, some people with disabilities who are
recipients of a Disability Allowance also receive free health insurance, which may help achieve
financial protection [68]. As another example, in India a 3-year programme between 2009–2011
“Inclusion for All” was initiated by World Vision to increase awareness of HIV/AIDS amongst people
with disabilities and resulted in a positive change in attitude towards people with disability in the
community [74].
coverage. Particularly as insurance may not cover all required services. The review was unable to
examine in depth the influence that health financing, or health system performance has on access to
health for people with disabilities. The outcomes were too varied to allow meaningful comparisons to
be made. Further, the review found a trend for higher utilisation for people with disabilities, which
is not unexpected given that people with disabilities tend to have greater health needs than people
without disabilities. However, we have not captured information in this review about the availability
of health services, from the health systems perspective—i.e., the types of services offered to people with
disabilities and ability of the health workforce to meet population need. These factors are important to
ensuring equitable access to health services for people with disabilities. The mixed results found in
this study may underestimate the differences in access to health from an equity perspective.
The searches were conducted in the English language and thus publications not in the English
language may have been missed. Further, as 30% of publications were conducted in sub-Saharan
Africa, our results may have a bias towards the conditions in these countries. 54% of studies in
this review were judged to have a low risk of bias, with the remaining having high or moderate
risk of bias. When interpreting the findings of this review, this must be taken in to consideration.
Finally, as we focused on peer-reviewed empirical evidence, our review may have missed relevant
information on access from grey literature sources. This review also has several strengths. The review
followed PRISMA guidance, adopting a thorough approach to screening, data extraction and analysis
of the results.
5. Conclusions
This review summarises the available literature on access to general healthcare services for people
with disabilities in LMIC. Although 50 studies were included in the review, the wide range of outcomes
and methods for measuring disability made it difficult to draw strong conclusions. Developing
common metrics for measuring disability and healthcare access, will improve the availability of high
quality, comparable data. Providing good access to health for people with disabilities will ensure
that their rights are met and help in achieving good health. This will also help in efforts towards
achievement of UHC—by ensuring that healthcare services reach the whole population, so that they
can experience better health, better productivity, and less poverty.
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