Readme 2010
Readme 2010
Readme 2010
Table of Contents
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Version Information
System Requirements
Version Compatibility
Installing and Running SPLM
Documentation
Training
Customer Support
New Features
Fixes
Open Problems
Product Sections
Legal Notices
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End of Table of Contents
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Version Information
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Product: SmartPlant License Manager (SPLM)
Number: SEBY281AV-1100A
Version: 2010 (11.00.17.00)
Date: 30-July-2010
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End of Version Information
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System Requirements
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SPLM does not support any type of virtualization on the license machine (the
machine you install the SPLM key.)
The SPLM license machine is sensitive to dynamic hardware configurations because
of security measures within the SPLM software.
Define a SPLM license machine that can best provide uninterrupted license
management for Intergraph applications.
The SPLM license machine should be a stable, single node, hardware configuration
(such as a simple PC), with a static IP address. The license key installation
and license seat usage authentication depends on the information gathered from
the physical hardware.
Any automated, intentional or unintentional changes that cause the hardware
information not to match with the information used to generate the license key
will result in a failure of the authentication process. Virtual, shadowed,
mirrored, dynamic, or distributed hardware configurations will not work as the
SPLM license machine. This can include terminal (application) servers, networked
and distributed storage management systems, etc. When these specialized systems
occur in the users' network.
The SPLM license system should be situated on the users' network where it can be
accessed by all systems that are running application software that relies on
the SPLM license machine for license management. Multiple SPLM license machines
can be used in the users' network as long as each system is a unique
system/installation.
If SLPM license machines are used to clone other hardware systems after the
license key has been installed then the license management will fail on the
cloned system. Each SPLM license system/installation requires its own unique
license key.
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End of System Requirements
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Version Compatibility
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For up-to-date information on the software compatibility of this product in a
standalone or integrated environment, please refer to the Compatibility Matrix
on the Intergraph PPM Support Web site at http://crmweb.intergraph.com/.
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Installing and Running SPLM
---------------------------
The license software is delivered on SPLM media. You can also
download it from the Intergraph PPM Support Web site at
http://crmweb.intergraph.com
- If you currently have SPLM v11.00.10.00 installed on your license machine, you
can upgrade to
v11.00.17.00 directly and continue to use your current license key. Generating
a new key
or re-installing the key is NOT necessary. However, if you are upgrading
because you have encountered
a -1 or negative number in your reserve seat count, you need to install a new
key.
- If you currently have SPLM v11.00.07.00 installed on your license machine, you
can upgrade to
v11.00.17.00 directly and continue to use your current license key. Generating
a new key
or re-installing the key is NOT necessary.
- If you currently have SPLM 2008 v10 or previous version installed on your
license machine, you must
uninstall existing SPLM version prior installing SPLM 2010 v11.00.17.00. You
must generate a SPLM v11
machine ID and request a v11 license key after you installed SPLM v11.00.17.00
on the license machine.
- SPLM 2010 v11 License Machine supports all previous SPLM versions on Client
Machines.
- If you currently have SPLM v11.00.10.00 installed on your Client machine, you
can upgrade to
v11.00.17.00 directly. No need to uninstall / reinstall SPLM.
- If you currently have SPLM v11.00.07.00 installed on your Client machine, you
can upgrade to
v11.00.17.00 directly. No need to uninstall / reinstall SPLM.
- If you currently have SPLM 2008 v10 or previous SPLM version installed on your
Client machine, you must
uninstall existing SPLM version prior installing SPLM 2010 v11.00.17.00.
- SPLM Client machine cannot have newer version of SPLM than SPLM license machine
does.
Note:
For more information see section "Generate Machine identifier" under Helpful Hints.
For a more detailed explanation of using the SPLM product, please refer to the SPLM
documentation or SPLM on-line help.
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Documentation
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Use the Help menu to access the Help files and Printable Guides for this product.
To suggest a change or to ask a question about the documentation, send an e-mail
message to PPMdoc@intergraph.com
The documentation is provided as .pdf files. To view the .pdf files, you must
install Adobe Reader, which can be downloaded from www.adobe.com
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End of Documentation
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Training
--------
Currently no training is available for this product.
For current information on Intergraph training in general, use a World Wide Web
browser to connect to http://www.intergraph.com/training/.
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End of Training
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Customer Support
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For the latest Support Services information for this product, including solutions
to known software issues, use a World Wide Web browser to connect to
http://www.intergraph.com/support/.
To open a service requests outside the U.S., please contact your local Intergraph
office.
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End of Customer Support
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New Features
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Version 11.00.17.00
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- CR 110794 - SPLM: Support Enterprise Platform 2011 on Windows 7
Version 11.00.07.00
-------------------
- CR 68434 � Provide keyin for "Log Product Usage" option. (pdlice -L)
- CR 75987 � �Select License Server for Client� option in GUI should not be
case sensitive.
- CR 75997 and CR 100543 � During some options of the GUI, you cannot tell that
the option
is running and you need to wait for it to complete.
- CR 78952 - Remove INB and SEB option words from the reserved seat information.
Also move INB and SEB to an area separate from the seat counts in the key status
information.
- CR 79965 - After the key has been installed, you must exit the GUI for the
key to become available for use.
- CR 82170 � Add project name in SPLM usage log file for application products
which are compiled with SPLM 2010 libraries and define the project name.
- CR 88705 � Support more then 30,000 license seats on each SPLM license key.
(Previously each license key could have a maximum of 2000 license seats)
- CR 89936 � Add domain name in SPLM usage log file for application products
which are compiled with SPLM 2010 libraries.
- CR 94838 � Provide warning message if the SPLM log file is not stored locally on
the license machine.
- CR 98932 � Audit code should include the SPLM version. (SPLM v11 starts with B)
- CR 99021 - Provide separate installation for SPLM license machine and client.
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End of New Features
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New Fixes
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Version 11.00.17.00
-------------------
- TR 113647 - Under certain conditions, the reserved seat total for a given
product could become '-1'.
If you encounter this condition, you will need to install SPLM v11.00.17.00 on
License Machine
and install a new key to completely correct the error.
- TR 113432 - Batch jobs should wait for a license seat when there is no seat
available.
- TR 113033 - Scavenging may cause "SPLM Failed: Failed to release seat" error to
be
displayed when application returns a seat.
- TR 114369 - Activated daily seat cannot be used again if allow daily seat option
is turned off
Version 11.00.10.00
-------------------
- TR 109016 and TR 112157- SPLM Failed: Failed to release seat error (this error
may occur under specific situation)
Version 11.00.07.00
-------------------
- TR 93684 � When running Generate Machine ID, the message window is missing
the title caption.
- TR 94026 � When there is no key installed, the GUI options will display
"runtime error 53" error message on the license machine.
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End of New Fixes
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Open Problems
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- TR 77218 - SPLM fails to return the seat when the client machine changes
IP addresses between the get seat request and the return seat request.
Workaround: Scavenge will release the seat immediately if it can communicate
with the client or after 16 hours if it cannot communicate with the client.
- TR 106102 � Strange characters are reported in the usage log file for node
name for SPRD and SPMAT products.
- TR 106104 � Usage log file has SYSTEM reported as the UserName for SPRD product.
- TR 108316 � The usage log file incorrectly reports the UserName when using
Citrix server or Remote Desktop Services.
- TR 108985 � The SPLM GUI will crash when using "Select License Machine for
Client" option if the license machine name has a blank at the end.
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End of Open Problems
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Product Sections
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Getting Started
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o To use the SPLM license manager software it is necessary to contact Intergraph
to obtain a license key. The license key will correspond to the number of
licenses purchased. It will be necessary to furnish the Machine Identifier file
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Helpful Hints
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- If you currently have SPLM v11.00.10.00 installed on your license machine, you
can upgrade to
v11.00.17.00 directly and continue to use your current license key. Generating
a new key
or re-installing the key is NOT necessary. However, if you are upgrading
because you have encountered
a -1 in your reserve seat count, you need to install a new key.
- If you currently have SPLM v11.00.07.00 installed on your license machine, you
can upgrade to
version 11.00.17.00 directly and continue to use your current license key.
Generating a new key
or re-installing the key is NOT necessary.
- If you currently have SPLM 2008 v10 or previous versions installed on your
license machine, you must
uninstall previous SPLM version prior installing SPLM 2010 v11.00.17.00. You
must generate a SPLM v11
machine ID and request a v11 license key after you installed SPLM v11.00.17.00
on the license machine.
- SPLM 2010 License Machine supports all previous SPLM versions on Client
Machines.
- If you currently have SPLM v11.00.10.00 installed on your Client machine, you
can upgrade to
version 11.00.17.00 directly. No need to uninstall / reinstall SPLM.
- If you currently have SPLM v11.00.07.00 installed on your Client machine, you
can upgrade to
version 11.00.17.00 directly. No need to uninstall / reinstall SPLM.
- If you currently have SPLM 2008 v10 or previous SPLM version installed on your
Client machine, you must
uninstall existing SPLM version prior installing SPLM 2010 v11.00.17.00.
- SPLM Client machine cannot have newer version of SPLM than SPLM license
machine does.
- On SPLM Client Machine: if UAC is turned on, you need to log onto your client
machine with local
administrator privilege, and start SPLM with right-click and choose "Run as
Administrator" option; Or, right-click on license.exe
(c:\win32app\ingr\splm\bin),
go to Properties > Compatibility > turn on �Run this program as administrator�
option.
And you need to start Command Prompt with right-click and choose "Run as
Administrator" option in order to run
pdlice commands correctly on SPLM client machine.
- On SPLM License Machine: if UAC is turned on, you need to log onto your
license machine with local
administrator privilege, and start Command Prompt with right-click and choose
"Run as
Administrator" option in order to run pdlice commands correctly.
o Generate Machine ID
------------------------------------------------
Machine ID is required from license machine to request a license key.
If SPLM 2010 v11 is installed on your license machine, you can run "Generate
Machine ID" from the Start > Programs > Intergraph SmartPlant License
Manager > Generate Machine ID. Select the Browse button and define the path
and filename for the Machine ID output file.
CAUTION:
After you send the machine ID to us, do NOT run Generate Machine ID
command again until the license key is installed. Running Generate Machine
ID again will invalidate the existing machine ID you sent to us and cause
the license key you receive not to install.
If you generate a new Machine ID after installing the license key, the
license machine will continue to work. However, you will have to supply
this new Machine ID to Intergraph when requesting a new or updated
license key.
o Restore Prohibited
------------------------------------------------
SPLM key files are stored on the license machine in the Windows
registry under:
HKEY_LOCAL_MACHINE\SOFTWARE\Intergraph\Pdlice_etc
DO NOT RESTORE this key or any of its sub-keys from a backup, as this
invalidates the data stored in these files and requires a new key to
be installed.
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End of Helpful Hints
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Limitations
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- SPLM 2010 v11 license usage log file will not contain the domain name for
PDS product.
- SPLM doesn't support client and machines working behind a firewall application.
- SPLM license machine doesn't support multiple network devices such as NIC
team on a single system.
- EMBASSY Trust Suite by Wave Systems is not supported on the license machine.
One would get �[Reading Socket] Connection reset by peer� message when
reserving license. This software is often found on many of different Dell
laptops. One needs to remove this software on the license machine.
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End of Limitations
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End of Product Sections
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Legal Notices
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Copyright (c) 1991-2009 Intergraph Corporation
All Rights Reserved
Intergraph Corporation
Huntsville, Alabama 35894-0001
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End of Legal Notices
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