Arieli Et Al-2019-Applied Psychology PDF
Arieli Et Al-2019-Applied Psychology PDF
Arieli Et Al-2019-Applied Psychology PDF
doi: 10.1111/apps.12181
Sonia Roccas
The Open University of Israel, Israel
This paper reviews and integrates past research on personal values in work
organisations, seeking to portray the role personal values play in shaping the
choices and behaviour of individuals in work settings. We start by addressing
the role of values in the occupational choice people make. We then review
research on the relationships of personal values to a variety of behaviours at
work. We continue with discussing the multiple paths through which manag-
ers’ values affect organisations and their members. In the last section, we
address the interplay between organisational levels, and discuss the congru-
ency between personal and organisational values and its implications for
organisations and their employees. Together, the research reviewed indicates
how the broadness and stability of values make them an important predictor
of behaviour at various levels of the organisation. We end by discussing direc-
tions for future research on values in organisations.
This paper has six sections. We first discuss the nature of values portray-
ing how they are similar to and distinct from related constructs. We then
describe Schwartz’s values model and the evidence that supports it. In the
third section, we address the role of values in the occupational choices people
make during different stages in their career. We next review research on the
impact of personal values on behaviour at work. The fifth section portrays
how value priorities of managers, the upper echelon in organisations, impact
the behaviour of their organisations and subordinates. Finally, we address the
interplay between organisational levels, discussing the congruency between
personal and organisational values and its implications for organisations and
their employees.
represented in ways that allow people to reflect and communicate about them
(Schwartz, 1992). Like values, vocational interests motivate people’s choices
and actions (Dobson, Gardner, Metz, & Gore, 2014). Vocational interests
apply, however, to work contexts only. They may explain behaviour, but they
do not serve as criteria for judging its morality. We discuss the relationships
between values and vocational interests below.
Specific goals and attitudes differ from values in that they are narrowly
defined by and related to specific situations, whereas values represent abstract,
broad goals that guide action (Schwartz, 1992). Values can be expressed in
specific attitudes (Katz, 1960; see Maio & Olson, 1995) and goals. For exam-
ple, the value of “being successful” can be implemented in the specific goal
of succeeding in a job interview. These differences have implications for the
behaviours that can be predicted by values and by specific goals and atti-
tudes. Whereas specific attitudes predict specific behaviours better than they
predict general behaviours (Ajzen & Fishbein, 1973; see a meta-analysis in
Kraus, 1995), values predict both specific and general behaviours (see Roccas,
Sagiv, & Navon, 2017). In addition, specific goals and attitudes may be more
strongly related than values to specific actions that match them, but they may
be less useful in explaining the underlying reason for the behaviour. Finally,
unlike values, specific goals are not organised in hierarchal order and do not
form an integrated system (Verplanken & Holland, 2002). Thus, values, but
not attitudes, serve to generate integrated predictions of behaviours that take
into account the full spectrum of values (Sagiv & Schwartz, 1995).
Self-Direction Universalism
Stimulation Benevolence
Hedonism Tradition
Conformity
Achievement
Power Security
FIGURE 2. The content and structure of human values (Davidov et al., 2008,
p. 425).
Value Conflict Main Relevant Research Topic Research Projects Participants Culture
Themes
Openness to Change vs. Creativity and Arsenijević et al., 2012; Students, employees USA, Portugal, Egypt,
change vs. stability innovation Dollinger et al., 2007; in various Turkey, Serbia, Croatia
conservation Kasof et al., 2007; Kurt industries (banks, and
and Yahyagil, 2015; social service, Bosnia-Herzegovina
Rice, 2006; Sousa and more)
Coelho, 2011.
Proactive behaviour Grant and Rothbard, 2013 Employees in a water USA
in organisations treatment plant
Initiating organisa- Lipponen et al., 2008; Employees in day Finland
tional change Seppälä et al., 2012 care centres, social
service organisa-
tions, restaurant
chains
Value Conflict Main Relevant Research Topic Research Projects Participants Culture
Themes
Self- Others’ Altruistic behaviour Arieli et al., 2014; Bardi Students and USA, Israel, UK,
Enhancement well-being and Schwartz, 2003; working adults Canada, the
vs. Maio and Olsen, 1995; Netherlands.
14 Arieli et al.
Emphasising Status and Prestige. Status and prestige are key aspects of
organisations, defining the placement of employees in the organisation, and
the placement of the organisation in the industry. Self-enhancement values
are related to both aspects of status. A case in point is the relationships of
values to the support of specific reward systems. Reward systems are one
of the ways in which organisations formally assign status to their members,
and they vary in how competitive and differentiating among organisational
members they are (e.g., everybody receives the same salary vs. a pyramid
system in which few receive a high salary and many receive a low salary). A
study conducted in Germany and the UK focused on reward systems based
on work performance and on seniority. Both types of systems are competitive
in nature and intensify individual differences. Both are therefore compatible
with the motivation underlying self-enhancement values, and conflict with
the emphasis on equality and justice underlying self-transcendence values.
their organisational values, each having a unique profile, thus attracting and
selecting candidates whose values fit the values of the organisation.
GENERAL DISCUSSION
Our review of research on the relationships between values and behaviour
shows that values impact behaviour in contexts that are relevant to their
underlying motivations. Openness to change and conservation values are
relevant in contexts of novelty and independence versus stability and com-
pliance. These values are associated with novelty-related behaviour, such
as creativity and proactivity, and with reactions to autonomy threat and
to demand of compliance. Self-transcendence and self-enhancement values
are relevant in contexts of competition versus cooperation and when the
welfare or well-being of others are in question. They are related to altruistic
behaviour and decisions in social dilemma situations. To-date, most studies
on values and behaviour are correlational and therefore do not provide a
causality path. Whereas most researchers assume that the causal path goes
from values to behaviour, recent endeavours attempt to show that values
could also be affected by behaviour (Fischer, 2017). Our review reveals some
gaps in the literature, raising questions regarding additional consequences
of personal values on organisational behaviour. We next discuss venues for
future research.
CONCLUSIONS
Values play a role in many aspects of organisations: they are associated
with occupational choices at the very beginning of the career and predict
specific behaviours and decisions. Their broadness and stability make val-
ues a predictor of organisational behaviour over time and across contexts.
In this paper, we focused on personal values. Values of social collectives,
such as teams, departments and organisations, also influence organisa-
tions. Although researchers took a multilevel perspective when studying
the impact of value in work setting (e.g., person-environment value-fit), val-
ues theories typically focus on either the personal level, the organisational
level, or the cultural level (for a review of the latter two levels see Table 1).
Researchers have called for developing an overarching framework that will
incorporate values in multiple organisational levels (Meglino & Ravlin,
1998; Bourne & Jenkins, 2013). Considering values of the society in which
the organisation is nested would also be beneficial. So far, most studies on
values at work have been conducted in Western cultures. Linking values
and behaviour assumes that the social environment allows people to act on
their values. This might not be the case in cultures that strongly emphasise
adherence to social norms. We extend the call for a framework that consid-
ers the society in which the organisation operates.
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Appendix A Values at the Nation- and Organisation-Levels
Appendix B Literature Review Procedure