Operating Instructions: KX-TGM420 KX-TGM450

Operating Instructions
Amplified Cordless Telephone with Digital Answering Machine

Model No. KX-TGM420
KX-TGM450
Before initial use, see “Getting Started”

on page 12.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 73.
For assistance, visit our Web site: http://shop.panasonic.com/support for

customers in the U.S.A.
Please register your product: http://shop.panasonic.com/support
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Table of Contents
Using assistive listening
Introduction devices .................................29
Model composition .................4
Accessory information ............4 Making/Answering Calls
Graphical symbols for use on Making calls ..........................32
equipment and their Answering calls ....................32
descriptions ............................6 Useful features during a
call ........................................33
Important Information Intercom ...............................35
For your safety .......................7
Important safety Call Block
instructions .............................9 Call block ..............................37
For best performance .............9 Storing unwanted callers ......37
Other information ..................10 Phonebook
Specifications .......................11 Phonebook ...........................39
Getting Started Memory dial ..........................41
Setting up .............................12 Programming
Controls ................................17 Menu list ...............................42
Display icons ........................20 Alarm ....................................49
Language settings ................21 Silent mode ..........................49
Date and time .......................21 Other programming ..............50
Recording your greeting Registering a unit .................50
message ...............................22 Caller ID Service
Other settings .......................22 Using Caller ID service .........52
Accessibility Caller list ...............................52
Accessibility ..........................23 Answering System
Tone control .........................23 Answering system ................54
Volume booster ....................24 Turning the answering system
Speech booster (making your on/off ....................................54
voice louder) .........................26 Greeting message ................54
Talking keypad and Listening to messages ..........55
phonebook ............................26 Advanced new message
Key tones .............................27 alerting features ....................56
Message indicator ................28 Remote operation .................58
Slow talk ...............................29 Answering system settings ...59
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Table of Contents
Useful Information
Voicemail service .................60
Wall mounting .......................61
Error messages ....................63
Troubleshooting ....................64
FCC and other information ...70
Guía Rápida Española
Guía Rápida Española .........73
Appendix
Customer services ................79
Limited Warranty (ONLY FOR
U.S.A.) ..................................80
Index
Index......................................82
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Introduction
Model composition
Series
KX-TGM420 series
KX-TGM450 series
Accessory information
Supplied accessories
No. Accessory item/Part number
A AC adaptor*1, *2
B Telephone line cord*2, *3
C Wall mounting adaptor/PNKL1001Y3
D Rechargeable batteries*4, *5
E Handset cover*6/PNYNTGMA44WR
F Belt clip*7/PNKE2076Z1
*1 PNLV226X: KX-TGM420
PNLV236-0Y: KX-TGM450
*2 The AC adaptor and telephone line cord come connected to the base unit at the time
of shipment.
*3 PQJA10075Y (Black cord), PQJA10075Z (Transparent cord)
*4 The supplied rechargeable batteries in the handset and base unit are installed with
yellow insulation sheets inserted between battery ends and the terminals at the time of
shipment. Remove the yellow insulation sheets before use.
*5 See page 5 for replacement battery information.
*6 The handset cover comes attached to the handset at the time of shipment.
*7 The belt clip comes attached to the handset at the time of shipment.
A B C D E F
4 For assistance, please visit http://shop.panasonic.com/support
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page
79).
Accessory item
Rechargeable batteries
Headset
Range extender
Key detector
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online.
Please visit our Web site: http://shop.panasonic.com/support
*3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and
attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item
to which the key detector is attached. Please visit our Web site:
http://www.panasonic.com/tga20
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system

Handset (optional): KX-TGMA44*1/KX-TGMA45*2
You can expand your phone system by
registering optional handsets (6 max.) to
a single base unit.
R Optional handsets may be a different color
from that of the supplied handsets.
*1 Maximum receiver volume is 40 dB (when the booster is on).

*2 Maximum receiver volume is 50 dB (when the booster is on).
For assistance, please visit http://shop.panasonic.com/support 5
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Introduction
Graphical symbols for use on equipment and

their descriptions
Symbol
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Important Information
For your safety

To prevent severe injury and loss of life/property, read this section carefully before using
the product to ensure proper and safe operation of your product.
WARNING
Power connection
R Use only the power source marked on the product.
R Do not overload power outlets and extension cords. This can result in the risk of fire or
electric shock.
R Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may
cause electric shock and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
R Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke
has stopped emitting and contact us at http://shop.panasonic.com/support
R Unplug from power outlets and never touch the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands. Danger of electric shock exists.
Installation
R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type
of moisture.
R Do not place or use this product near automatically controlled devices such as
automatic doors and fire alarms. Radio waves emitted from this product may cause
such devices to malfunction resulting in an accident.
R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it
to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet,
immediately pull it from the telephone wall jack, and do not use.
R To prevent hearing damage, make sure anyone who uses this product is aware that the
product can produce very loud sounds, and make sure children use this product only
under adult supervision.
R To prevent hearing damage, we recommend that you set this product to the lowest volume
setting at which you can hear adequately. Note that when the BOOST indicator is lit in red,
the volume booster feature is enabled and the product may emit sounds at very high volume.
R Avoid prolonged exposure to loud sounds produced by this product. Be aware that the louder
a sound is, the less time is needed to cause hearing damage. In the event that you
experience hearing discomfort, consult a medical professional.
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Medical
R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing
aids, to determine if they are adequately shielded from external RF (radio frequency)
energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
R Do not use the product in health care facilities if any regulations posted in the area instruct
you not to do so. Hospitals or health care facilities may be using equipment that could be
sensitive to external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an electrical storm.
R Never install telephone line jacks in wet locations unless the jack is specifically designed
for wet locations.
R Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying telephone lines.
R The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is
installed near the product and is easily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or have failed.
– there is a power failure.
Ni-MH rechargeable batteries (supplied)

R We recommend using the batteries noted on page 5. USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive
and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be
harmful if swallowed.
R Exercise care when handling the batteries. Do not allow conductive materials such as rings,
bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries
and/ or the conductive material to overheat and cause burns.
R Charge the batteries provided with or identified for use with this product only, in
accordance with the instructions and limitations specified in this manual.
R Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with
the base unit (or charger). Failure to follow these instructions may cause the batteries to
swell or explode.
Attention:
A nickel metal hydride battery that is recyclable
powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
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Note when using alkaline batteries for power backup
R The batteries should be used correctly, otherwise the unit may be damaged due to
battery leakage.
R Do not charge, short-circuit, disassemble, or heat the batteries.
R Do not dispose of batteries in a fire.
R Remove all the batteries when replacing.
R Do not mix old, new or different types of batteries.
R It is recommended that batteries are replaced annually.
R It is recommended that batteries are replaced after a power outage.
Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink,
or laundry tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may
be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries
in a fire. They may explode. Check with local codes for possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance

Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with
each other.
R For maximum coverage and noise-free communications, place your base unit:
– at a convenient, high, and central location with no obstructions between the handset
and base unit in an indoor environment.
– away from electronic appliances such as TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency transmitters, such as external antennas of mobile
phone cell stations. (Avoid putting the base unit on a bay window or near a window.)
R Coverage and voice quality depends on the local environmental conditions.
R If the reception for a base unit location is not satisfactory, move the base unit to
another location for better reception.
Environment
R Keep the product away from electrical noise generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from excessive smoke, dust, high temperature, and vibration.
R The product should not be exposed to direct sunlight.
R Do not place heavy objects on top of the product.
R When you leave the product unused for a long period of time, unplug the product from
the power outlet.
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R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It
should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater
than
40 °C (104 °F). Damp basements should also be avoided.
R The maximum calling distance may be shortened when the product is used in the following
places: Near obstacles such as hills, tunnels, underground, near metal objects such as
wire fences, etc.
R Operating the product near electrical appliances may cause interference. Move away from
the electrical appliances.
Routine care
R Wipe the outer surface of the product with a soft moist cloth.
R Do not use benzine, thinner, or any abrasive powder.
Other information
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer, or return

R This product can store your private/confidential information. To protect your privacy/
confidentiality, we recommend that you erase information such as phonebook or caller
list entries from the memory before you dispose of, transfer, or return the product.
Notice
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Specifications
R Standard:
DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.8 W
Maximum: Approx. 4.3 W
Base unit*2:
Standby: Approx. 1.0 W
Maximum: Approx. 8.3 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry)
*1 KX-TGM420
*2 KX-TGM450
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Getting Started
Setting up
Connections
Connect the AC adaptor to the unit by pressing the plug
firmly. Fasten the cord by hooking it.
Connect the AC adaptor to the power outlet.
Connect the telephone line cord to the unit, then to the
single-line telephone jack (RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is required if you have a
DSL/ ADSL service.
Note:
R The AC adaptor and telephone line cord come connected to the base unit at the time
of shipment.
R Use only the supplied Panasonic AC adaptor.*1
*1 PNLV226: KX-TGM420
PNLV236: KX-TGM450
4
3
5
4
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Getting Started
Handset battery charging

2 rechargeable Ni-MH batteries are installed in the handset at
the time of shipment.
Before initial use: Remove the yellow insulation sheet
before using the handset.
Charge for about 7 hours.

R Confirm “Charging” is displayed (1).
R When the batteries are fully charged, “Fully charged” is displayed.
R Follow the directions on the display to set up the unit.
Handset battery level

Icon
Panasonic Ni-MH battery performance

Operation
In continuous use
Not in use (standby)
*1 If eco mode is on and booster is off.
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Getting Started
Note:
R Actual battery performance depends on usage and ambient environment.
Handset battery installation (for replacement)

R USE ONLY rechargeable Ni-MH batteries AAA (R03) size (1).
R Do NOT use alkaline/manganese/Ni-Cd batteries.
R Confirm correct polarities ( , ).
1
Base unit backup batteries

2 rechargeable Ni-MH batteries are installed in the base unit at
the time of shipment. These batteries can be used to supply
power to the base unit in the event of a power failure.
Before initial use: Remove the yellow insulation sheet
before using the base unit.
Base unit battery status when a power failure occurs

Item
*1 When the base unit is running on battery power, “ ” is displayed on the message
counter of the base unit. If there is other information that can be displayed, such as the
number of answering system messages, the other information is displayed.
*2 When the base unit is running on battery power and the remaining battery power is too low,
“ ” flashes and the base unit beeps. Additionally, the base unit’s message
indicator flashes.
Panasonic Ni-MH battery performance when operating on

backup battery power
Operation
In continuous use
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Getting Started
Operation
Not in use (standby)
Note:
R Battery performance depends on the type of batteries.
R Actual battery performance depends on usage and ambient environment.
R If the base unit is running on battery power, the brightness of the message counter on
the base unit is reduced to save battery power.
R When the base unit is running on battery power, the maximum ringer volume of the base
unit will be reduced.
R If your phone service provider requires additional devices in order to make and receive
calls, such as a modem, you may still not be able to make and receive calls even if the
base unit’s backup power feature is functioning.
Base unit battery installation (for replacement)

Important:
R The following AAA (R03) size batteries can be used with the base unit:
– Rechargeable Ni-MH batteries*1
– Standard (non-rechargeable) alkaline batteries*2
R Do NOT use manganese batteries.
R Confirm correct polarities ( , ).
*1 The base unit can fully charge Ni-MH batteries in about 15 hours.
*2 If the rechargeable batteries become depleted during a power failure, you can insert
alkaline batteries into the base unit. Remove the alkaline batteries when power is restored.
1 Disconnect the telephone line cord (A).

2 Open the battery cover (B).
3 Install the batteries in the battery compartment (C).
4 Close the cover (D), then reconnect the telephone line cord
(E).
A D E
B
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Getting Started
Note when setting up

Note for connections
R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do
not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor
may cause it to become disconnected.
Note for battery installation

R Use the supplied rechargeable batteries. For replacement, we recommend using the
Panasonic rechargeable batteries noted on page 5, 8.
Note for battery charging

R It is normal for the handset to feel warm during charging.
R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth
once a month. Before cleaning the unit, disconnect from power outlets and any telephone
line cords. Clean more often if the unit is exposed to grease, dust, or high humidity.
Intelligent eco mode

This feature automatically reduces handset power consumption by
suppressing handset transmission power when the handset is
close to the base unit.
R When this feature is activated, is displayed.
R Eco mode is turned off when the sound enhancer is activated (page 34).
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Getting Started
Controls
Handset
A J
C
L
D
B
M A A
E
B
F
G
H N
O
I
P
Belt clip holes

R The belt clip comes attached to the handset at the time of shipment.
Speaker
MTONEN (Tone control)
MjN/MkN (VOL.: Volume up/down)
MFLASHN
MTALKN
Dial keypad
*: Temporary tone dialing
0: ( ) Ringer off
Headset jack
R This jack is used to connect an optional headset (page 5) or a user-supplied neckloop
to the handset. You must set the “Headset type” setting to match the type of device
connected (page 30).
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Getting Started
MZN (SP-PHONE: Speakerphone)

Microphone
Message indicator
Receiver
Display
MOFFN
MSLOWN (SLOW TALK)
SLOW TALK indicator
MBOOSTN
BOOST indicator
R Light off: Volume booster is turned off.
Light in red: Volume booster is turned on.
Note that when the BOOST indicator is lit in red, the volume booster feature is
enabled and the product may emit sounds at very high volume.
Charge contacts
n Control type
Soft keys
By pressing a soft key, you can select the feature shown
directly above it on the display.
Navigator key
– MDN, MCN, MFN, or MEN: Scroll through various lists and items.
– VOL. (Volume: MDN or MCN): Adjust the receiver or speaker
volume while talking.
– MFN W: View the phonebook entry.
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.
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Getting Started
Base unit
G
A B H
C
K
D I
E J
F
L
M
P ON
Charge contacts
Speaker
MRINGER OFFN
RINGER OFF indicator
MFLASH/CALL WAITN
MLOCATOR/INTERCOMN
R You can locate a misplaced handset by pressing MLOCATOR/INTERCOMN.
M N (Repeat) M
N (Skip) Message
counter MSLOW
TALKN
SLOW TALK indicator
MTONEN (Tone control)
MERASE/MUTEN
MjN/MkN (VOLUME: Volume up/down)
MM1N (Memory dial 1)
MZN (SP-PHONE: Speakerphone)
SP-PHONE indicator (Z)
Message indicator
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Getting Started
Microphone
M N (PLAY/STOP)
New Message/Play indicator ( )
MANSWER ON/OFFN
ANSWER ON/OFF indicator ( )
Display icons
Handset display items
Item
In use
Line in use
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Getting Started
Base unit display items
Item
Language settings
Display language
1 MMENUN#110
2 MbN: Select the desired setting. a MSAVEN a MOFFN
Voice announcement language
You can select the language used for the following features.
– Answering system guidance
– Talking Caller ID
– Talking keypad and phonebook
1 MMENUN#112
R The setting will be applied in about 5 seconds.
Date and time

1 MMENUN#101
2 Enter the current month, date, and year by selecting 2 digits
for each.
Example: July 12, 2016
07 12 16
3 MOKN
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Getting Started
4 Enter the current hour and minute (12-hour clock format) by

selecting 2 digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R When English is selected as the display language, 12-hour clock format is used. When
Spanish is selected, 24-hour clock format is used.
Recording your greeting message

You can record your own greeting message instead of using a
pre-recorded greeting message. See page 54 for details.
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 Record a greeting message. a MSTOPN a MOFFN
Other settings
Dialing mode
If you cannot make calls, change this setting according to
your telephone line service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMENUN#120
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Accessibility
Accessibility
This product is designed to provide not only optimal volume, but
optimal sound quality as well, ensuring that every call is heard
loud and clear.
Tone control
This feature clarifies the voice of the person you are talking to,
producing a more natural-sounding voice that is easier to hear
and understand. This feature can be set for each unit.
The following settings are available.
Handset:
– Receiver: “Tone 1-6” and “Custom tone 1-20”
– Speakerphone: “Tone 1-4”
– Headset: “Tone 1-4” and “Custom tone 1-20”
Base unit: “ - ” (Tone 1-4)
Handset
You can select a tone control setting while talking on the phone.
There are two methods available.
n Using the MTONEN key
1 Press MTONEN on the side repeatedly to select the desired
setting while talking.
2 To exit, press MBACKN or wait for a few seconds.
R The selected setting is shown on the handset display while talking.
Note:
R To select one of the “Custom tone” settings, follow the instructions in “Using the
MMENUN key”, page 23.
n Using the MMENUN key

1 Press MMENUN while talking.
2 MbN: “Tone control” a MSELECTN
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Accessibility
3 MbN: Select the desired setting. a MOKN

R If you select “Custom tone”, select the desired type. a MOKN
R The selected setting is shown on the handset display while talking.
Base unit
1 Press and hold MTONEN for about 2 seconds while talking.
2 Press MjN or MkN repeatedly to select the desired setting.
R The selected setting flashes on the message counter while talking.
3 To exit, press MTONEN or wait for about 5 seconds.
Note for handset and base unit:
R The selected setting is applied immediately and is also used for future calls.
R Depending on the condition and quality of your telephone line, this feature may
emphasize existing line noise. If it becomes difficult to hear, reset to the default setting
(Tone 2).
Volume booster
This feature allows you to drastically increase the volume of
the other party’s voice. This feature can be set for each unit.
WARNING
R This feature is designed for users who are hard of hearing. If other users use the phone,
be sure to turn this feature off.
R Do not use this feature unnecessarily. High volume emitted from the product may
cause hearing damage.
R Pressing the MBOOSTN key activates the volume booster feature. Use this key with care. At
its loudest setting (volume and volume booster features set to their highest settings), the
product can output sound at up to 40 dB (KX-TGM420) or 50 dB (KX-TGM450). To prevent
hearing damage, we recommend that you set this product to the lowest volume setting at
which you can hear adequately.
Turning on the volume booster

1 Press MBOOSTN while on a call.
R The BOOST indicator lights in red.
2 Press MjN or MkN on the side repeatedly to select the desired
volume.
R The selected volume setting is shown on the handset display while talking.
R The selected volume setting is used for future calls when the booster is turned on.
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Accessibility
Note:
R Noise reduction is automatically turned on when the booster is turned on. In this case, the
menu that allows you to turn off noise reduction is not shown even after you press
MMENUN while on a call.
R is not shown if the noise reduction feature was turned off before you turned on
the volume booster.
R If the auto boost feature is turned on (page 25), volume booster turns on automatically
when you make or answer a call. If the auto boost feature is turned off, volume booster
turns off automatically at the end of each call.
Turning on auto boost

If the auto boost feature is turned on, volume booster turns on
automatically when you make or answer a call. This feature is
useful if the unit is used mainly by a user who is hard of
hearing.
1 MMENUN#782
R If the volume booster is turned on, the BOOST indicator lights in red during a
call.
Note:
R While on a call, you can temporarily turn the volume booster off by pressing MBOOSTN,
and adjust the volume by pressing MjN or MkN on the side repeatedly.
Adjusting the volume

While on a call, you can adjust the volume by pressing MjN or MkN
on the side repeatedly.
R The selected volume setting is shown on the handset display.
R The selected volume setting is applied immediately and is also used for future calls. A
separate setting is used for when volume booster is on and when it is off.
Available volume settings

The available settings vary by model and whether volume
booster is turned on or off.
BOOST indicator
Light off
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Accessibility
BOOST indicator
Light in red
Speech booster (making your voice louder)

This feature allows you to increase the volume of your voice
heard by the other party. This feature can be set for each
handset.
WARNING
R The speech booster feature can be used to increase the volume of your voice heard by the
other party. If this feature is used unnecessarily, your voice may be too loud. We
recommend that you use this feature only if your voice is too quiet to be heard by the other
party.
1 Press MMENUN while on a call.
2 MbN: “Boost speech on” or “Boost speech off” a
MSELECTN
R The selected setting is applied immediately and is also used for future calls.
Note:
R You can set this feature in standby mode (page 45).
Talking keypad and phonebook

This feature helps you by announcing the following information
as you use the phone.
Handset:
– Phone numbers entered for dialing, phonebook, and memory
dial. The unit can announce numbers (0 to 9), special
keys (*, #, and MFLASHN), and dialing pauses (MDN).
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Accessibility
– Name or phone numbers when searching the phonebook, caller

list, redial list, memory dial entries, and call block list.
Base unit:
– Name or phone numbers when confirming memory dial keys
(MM1N – MM3N).
Setting the talking keypad and phonebook

You can enable this feature by setting its volume to “High” or
“Low”, and disable it by setting its volume to “Off”. The
default setting is “Off”. This feature can be set for each unit.
1 For handset: MMENUN#750
For base unit (using a handset): MMENUN#*750
Note:
R If you dial a phone number quickly, the handset may not announce the dialed phone
number correctly. For best results, dial slowly, and wait for the handset to announce each
number before dialing the next.
R Some names may not be announced properly.
R Talking phonebook is not available in the following situations.
– When the base unit is in use (on an outside call or using the answering system)
– When another user is searching the phonebook, caller list, redial list, memory dial, or
call block list
Key tones
Use this procedure to change the volume of the tones that sound
when you press keys on the handset and base unit, or to turn
them off. The default setting is “Low”. Includes confirmation tones
and error tones, etc. This feature can be set for each unit.
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Accessibility
Message indicator
The message indicator on the handset and base unit can
indicate unit status, as explained below.
Indicator
Flashing rapidly
Flashing slowly
Setting the message indicator

You can enable and disable the message indicator for each type of
status.
– “Incoming call” (default: On)
– “New message” (default: On)
– “New VM” (default: On)
– “Missed call” (default: Off)
– “Alarm” (default: On) (handset only)
This feature can be set for each unit.
2 MbN: Select the desired setting and press MSELECTN.
R “ ” is displayed next to enabled items.
R To disable an item, select it and press MSELECTN again. “ ” disappears.
3 MSAVEN a MOFFN
Note:
R If the message indicator flashes when the handset is not placed on the base unit, the
handset consumes battery power faster than usual.
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Accessibility
Slow talk
This feature slows down the speed of the other party’s voice,
which can make it easier to understand phone conversations,
answering system messages, etc. Slow talk is available in the
following situations.
– When talking on outside calls (including conferences)
– When playing answering system messages
– When screening calls
Handset
To activate this feature or change the current setting, press
MSLOWN repeatedly.
Base unit
To activate this feature or change the current setting, press
MSLOW TALKN repeatedly.
– When talking on outside calls or screening calls
Switches between normal speed and slow speed.
– When playing answering system messages
Switches between normal speed, slow speed, and slower speed.
SLOW TALK indicator
Light off
Light
Flashing
Note:
R Slow talk is automatically deactivated when the call ends or when you stop playback.
R This feature is not available for intercom calls or greeting message playback.
Using assistive listening devices

If you use hearing aids that are compatible with a neckloop, you
can connect your neckloop to a handset and enjoy hands-free
conversations. When talking on the phone, you can speak
using
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Accessibility
the neckloop’s microphone or the handset’s microphone depending

on the neckloop’s features and the handset’s settings.
– Hearing aids that are equipped with a telecoil (T-coil)
– Audio neckloops with a 3-pole, 2.5 mm plug
– Audio neckloops with a 3-pole, 3.5 mm plug*1
*1 In this case, a 3-pole 3.5 mm to 3-pole 2.5 mm adaptor is required.
To use with a T-coil-equipped hearing aid

1 Set your hearing aid to the "T" setting.
R Refer to your hearing aid’s operating instructions for details.
2 Hold the handset near your hearing aid when talking.
To use a neckloop
When using a neckloop with the handset, you can speak using
the neckloop’s microphone or using the handset’s microphone.
Important:
R You must set the headset type before use (page 30).
1 Connect the neckloop to the headset jack on the side of

the handset.
2 Use the handset as normal.
R Refer to your neckloop’s operating instructions for details.
R If your neckloop does not have a microphone, speak into the handset’s microphone.
R You can use volume booster (page 24), speech booster (page 26), tone control
(page 23), and other features even when using a neckloop.
Setting the headset type

Set this setting to match the type of device connected. This
feature can be set for each unit.
“Headset” (default): Disables the handset’s microphone. The
connected headset is used for talking and listening.
“Neckloop with Mic”: Disables the handset’s microphone.
The connected neckloop is used for talking and listening.
“Neckloop w/o Mic”: Enables the handset’s microphone.
The connected neckloop is used for listening only.
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Accessibility
1 MMENUN#786
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Making/Answering Calls
Making calls
1 Lift the handset and then dial the
phone number.
R To correct a digit, press MCLEARN.
2 Press MTALKN to make the call.
R To make the call using the
speakerphone, press MZN.
3 When you finish talking, press MOFFN
or place the handset on the base unit
or charger.
Note:
R While talking, you can switch between the
receiver and the speakerphone by
pressing MZN.
R In step 1, you can store the dialed
phone number to the phonebook by
pressing MSAVEN.
Making a call using the redial list

The last 5 phone numbers dialed are stored
in the redial list (each 48 digits max.).
1 MEN REDIAL
2 MbN: Select the desired entry.
3 MTALKN
Erasing a number in the redial

list
1 MEN REDIAL
2 MbN: Select the desired entry. a
MERASEN
3 MbN: “Yes” a MSELECTN a
MOFFN
Adjusting the receiver or

speaker volume
Handset
Press MjN or MkN on the side
repeatedly while talking.
R The available settings vary by model and
whether volume booster is turned on or
off (page 24).
R Pressing the MBOOSTN key activates the
volume booster feature. Use this key
with care. To prevent hearing damage,
we
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recommend that you set this product to
the lowest volume setting at which you
can hear adequately.
Base unit Answering calls

Press MjN or MkN repeatedly while talking. Using the handset
When a call is being received, the
Pause (for PBX/long message indicator flashes rapidly if the
handset message indicator’s “Incoming
distance service users) call” setting is enabled (page 28).
A pause is sometimes required when making
calls using a PBX or long distance service. 1 Lift the handset and then press MTALKN
or MZN when the unit rings.
When storing a calling card access number
and/or PIN in the phonebook, a pause is 2 When you finish talking, press MOFFN or
also needed (page 40). place the handset on the base unit or
Example: If you need to dial the line access charger.
number “9” when making outside calls with Any key answer: You can answer the call by
a PBX: pressing any dial key (1 to 9, *, or #).
Auto talk: You can answer calls simply by
1 9 a MDN (Pause)
lifting the handset (page 47).
2 Dial the phone number. a MTALKN Temporary handset ringer off: You can turn
Note: the ringer off temporarily by pressing M N
R A 3.5 second pause is inserted each (left soft key).
time you press MDN (Pause) on the handset.
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Using the base unit R The RINGER OFF indicator is lit while
the ringer is turned off.
When a call is being received, the SP-PHONE R You can turn the ringer on again by
indicator (Z) flashes rapidly. pressing MRINGER OFFN.
Additionally, the message indicator
flashes rapidly if the base unit message
indicator’s “Incoming call” setting is
enabled
(page 28). Useful features during
1 Press MZN when the unit rings. a call
2 Speak into the microphone.
3 When you finish talking, press MZN.
Hold
Note: 1 Press MMENUN during an outside call.
R While on a call, you can switch from 2 MbN: “Hold” a MSELECTN
the base unit to the handset: 3 To release hold, press MTALKN.
– Press MTALKN on the handset, then R Another handset user can take the call
press MZN on the base unit with the by pressing MTALKN.
call sharing mode on (page 47). R The base unit user can take the call
– If the handset is on the base unit, by pressing MZN.
simply lift it. Note:
R While an outside call is on hold, the
Adjusting the ringer SP-PHONE indicator (Z) on the base unit
flashes.
volume R After holding for 10 minutes, the call
is disconnected.
Handset
Press MjN or MkN on the side repeatedly
to select the desired volume. Mute
R To turn the ringer off, press MkN repeatedly.
Handset
Base unit
Press MjN or MkN repeatedly to select
1 Press MMUTEN during a call.
the desired volume. 2 To return to the call, press MMUTEN.
R To turn the ringer off, press and hold MkN Note:
until the base unit beeps.
R MMUTEN is a soft key visible on the
display during a call.
One-touch ringer off
Base unit
Handset 1 Press MERASE/MUTEN during a call.
Press and hold 0 until the handset beeps R The SP-PHONE indicator (Z) flashes.
to turn the ringer off. While the ringer is
turned off, the handset will not ring for calls. 2 To return to the call, press MERASE/
R You can turn the ringer on again by MUTEN.
pressing and holding 0 until the
handset beeps.
Base unit
Press MRINGER OFFN to turn the ringer off.
While the ringer is turned off, the base unit
will not ring for calls.
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Handset sound enhancer
Flash This feature can improve sound clarity when
the handset is used in an area where there
Handset / Base unit may be interference. During an outside call,
MFLASHN on the handset or MFLASH/CALL this feature is turned on automatically when
WAITN on the base unit allows you to use necessary.
the special features of your host PBX such R When this feature is turned on, is
as transferring an extension call, or displayed.
accessing optional telephone services.
Note: Handset noise reduction
R To change the flash time, see page 47. This feature allows you to hear the voice of
the person you are talking to more clearly, by
reducing the surrounding noise coming from
For call waiting or Call the other party’s telephone.
Waiting Caller ID service 1 Press MMENUN while talking.
users To use call waiting or Call Waiting 2 MbN: “Noise reduction on” or
Caller ID, you must first subscribe with your “Noise reduction off” a
phone service provider. MSELECTN
This feature allows you to receive calls while Note:
you are already talking on the phone. If you
receive a call while on the phone, you will R Depending on the environment where this
hear a call waiting tone. handset is being used, this feature may
If you subscribe to both Caller ID and not be effective.
Call Waiting with Caller ID services, the R This feature is not available while using
2nd caller’s information is displayed on the the speakerphone.
unit that is in use after you hear the call
waiting tone. Call share
Handset You can join an existing outside call.
1 Press MFLASHN to answer the 2nd call. Handset

2 To switch between calls, press To join the conversation, press MTALKN when
MFLASHN. the other unit is on an outside call.
Base unit Base unit

To join the conversation, press MZN when
1 Press MFLASH/CALL WAITN to answer the handset is on an outside call.
the 2nd call.
Note for handset and base unit:
2 To switch between calls, press R A maximum of 3 parties (including 1 outside
MFLASH/ CALL WAITN. party) can join a conversation using 2
Note: extensions. (3-way conference)
R Please contact your phone service R To prevent other users from joining your
provider for details and availability of this conversations with outside callers, turn call
service in your area. sharing mode off (page 47).
Temporary tone dialing (for

rotary/pulse service users)
Press * before entering access numbers
which require tone dialing.
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Transferring calls, 2 Wait for the paged party to answer.

R If the paged party does not answer,
conference calls press MLOCATOR/INTERCOMN to
Outside calls can be transferred or a return to the outside call.
conference call*1 with an outside party can 3 To complete the transfer, press MZN.
be made: R The outside call is being routed to the
– between 2 handsets handset.
– between a handset and the base unit
*1 A conference call can be
established using the handset only.
Handset Intercom
1 During an outside call, press MMENUN. Intercom calls can be made:
– between handsets
2 MbN: “Intercom” a MSELECTN – between a handset and the base unit
3 MbN: Select the desired unit. a Note:
MSELECTN R If you select “Voice
R When paging unit(s), the paged unit(s)
paging”, the rings for 1 minute.
call will be switched from R If you receive an outside call while talking
the ear-receiver mode to the on the intercom, the interrupt tone
speakerphone mode. sounds.
4 Wait for the paged party to answer. – Handset: To finish intercom, press
R If the paged party does not answer, MOFFN. To answer the call, press
press MBACKN to return to the MTALKN.
outside call. – Base unit: To finish intercom, press
5 To complete the transfer: MZN. To answer the call, press MZN
Press MOFFN. again.
To establish a conference call: R To change the ringer volume and ringer
MMENUN a MbN: “Conference” a tone for intercom calls, see page 44.
MSELECTN
R To leave the conference, press MOFFN.
The other 2 parties can continue Making an intercom call
the conversation.
R To put the outside call on hold: Handset
MMENUN a MbN: “Hold” a 1 MMENUN a MbN: “Intercom” a
MSELECTN MSELECTN
To resume the conference: MMENUN
a MbN: “Conference” a 2 MbN: Select the desired unit or “Voice
paging”. a MSELECTN
MSELECTN R To cancel the conference:
MMENUN a R If you select “Voice paging”, speak
MbN: “Stop conference” a into the microphone after the beep.
MSELECTN Your voice will be heard from the
You can continue the conversation speakers of the base unit and all
with the outside caller. handsets. Voice paging ends when
you press MOFFN or when a handset
Base unit user or base unit user answers your
voice page.
1 During an outside call, press MLOCATOR/
INTERCOMN. 3 When you finish talking, press MOFFN.
R All registered handsets ring. Note:
R The outside call is put on hold. R You can also use the MINTERCOMN soft
key, if displayed, to make intercom
calls.
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R You cannot use voice paging if other units
are in use.
R Voice paging is not available when a range
extender (KX-TGA405) is registered to the
base unit.
Base unit
1 Press MLOCATOR/INTERCOMN.
R All registered handsets ring.
Answering an intercom call

Handset
1 Press MTALKN to answer the page.
2 When you finish talking, press MOFFN.
Base unit
1 Press MZN to answer the page.
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Call Block
Single phone numbers and ranges of numbers
can be stored in the call block list up to 250
Call block items in total.
Blocking unwanted callers:
In the following situations, you can
When a call is received, the unit rings
disconnect the current call and add the
caller’s phone number to the call block list. once*1
– When an outside call is being received while caller information is being received.
– When an outside caller’s message is If the caller’s phone number matches an
being recorded entry in the call block list, the unit emits no
– When you are talking on an outside call sound to the caller, and disconnects the call.
*1 If you do not want this one ring to
1 When an outside call is being sound, select “No” in “Turning the first
received or
ring on
When an outside caller’s message
and off” (page 38).
is being recorded
Press MBLOCKN on the handset.
When you are talking on an outside
call Storing a single phone
MMENUN a MbN: “Blocked call” a
MSELECTN number
2 Confirm the call block number and press Important:
MYESN. R We recommend storing 10 digits (including
R The phone number is stored in the call the area code). If only 7 digits are stored,
block list, “Caller blocked” is all numbers that have the same last 7 digits
displayed, and the call is will be blocked.
disconnected.
Note: Adding call blocked numbers
blocked but it is not stored in the call

block list.
1 MCN CID
R The call block feature is not available 2 MbN: Select the desired entry to be
for intercom calls or calls received by blocked. a MMENUN
call waiting. R To edit the number: MbN: “Edit” a
R Blocked calls are logged in the caller list. MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. a MSAVEN a MbN: “Call
Storing unwanted block” a MSELECTN a Go to step
4.
callers 3 MbN: “Save call block” a MSELECTN
The unit can block calls by storing the 4 MbN: “Yes” a MSELECTN
desired items in the call block list beforehand 5 Edit the phone number if necessary (24
(Caller ID subscribers only).
digits max.). a MSAVEN a MOFFN
– “Block a single number”: The unit
blocks calls from specific phone
numbers stored in the call block list. Adding call blocked numbers
– “Block range of numbers”: The unit manually
blocks calls that begin with a number
stored in the call block list, such as a toll-
1 MMENUN#217
free 2 MbN: “Block a single number” a
phone number prefix or certain area codes. MSELECTN
– “Block unknown CID”: The unit
blocks calls that have no phone number.
3 MMENUN a MbN: “Add” a MSELECTN
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TGM420_450(en)_0426_ver031.pdf 37 2016/04/26 10:55:39

Call Block
4 Enter the phone number (24 digits max.).

a MSAVEN a MOFFN
Storing a range of number

R After viewing, press MOFFN to exit.
1 MMENUN#217
2 MbN: “Block range of numbers” a
MSELECTN
3
4 MMENUN
Enter the a “Add” a
MbN:number
desired (2-8 MSELECTN
digits). a MERASEN a MbN: “Yes” a MSELECTN
MSAVEN a MOFFN a MOFFN
Note:
Blocking incoming calls R When editing, press the desired dial key
that have no phone to add digits and press MCLEARN to erase
digits.
number You can block calls when no
phone number is provided, such as private
callers or out of area calls. Erasing all call block
1 MMENUN#217 numbers
2 MbN: “Block unknown CID” a 1 MMENUN#217
MSELECTN 2 MbN: “Block a single number” or
3 MbN: Select the desired setting. a “Block range of numbers” a
MSAVEN a MOFFN MSELECTN
Turning the first ring on and off
You can choose whether the first ring sounds

when a call is received.
“Yes” (default): The first ring for all calls will
be heard, including calls from blocked phone
numbers.
“No”: The first ring is muted for all calls. If this
setting is selected, the unit will never ring for
calls from blocked phone numbers.
1 MMENUN#217
2 MbN: “One ring for blocked call”
a
MSELECTN
3 MbN: Select the desired setting. a
MSAVEN a MOFFN
Viewing/editing/erasing
call block numbers
1 MMENUN#217
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Phonebook
Storing a redial list number to the
Phonebook phonebook
Phone numbers of up to 24 digits can be
You can add 100 names (16 characters max.) stored in the phonebook.
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook
1 MEN REDIAL
entry to the desired group (page 39). 2 MbN: Select the desired entry. a MSAVEN
Important: 3 To store the name, continue from step 3,
R All entries can be shared by any “Editing entries”, page 40.
registered handset. Note:
R The name stored in the phonebook will
Adding phonebook entries be reflected in the redial list after you
make a
1 MFN W a MMENUN
2 MbN: “Add new entry” a MSELECTN
3 Enter the party’s name. a MOKN
4 Enter the party’s phone number. a MOKN
5 MSELECTN 2 times a MOFFN MbN: Select the desired group. a
R To edit the number: MbN: “Edit” a
Note: MSELECTN
R In step 3, you can switch the language Press MEDITN repeatedly until the
for entering characters. phone number is shown in the desired
# a MbN: Select the desired language. format. a MSAVEN a MbN:
a “Phonebook” a MSELECTN a
MOKN Go
to step 4.
Entering characters 3 MbN: “Save phonebook” a MSELECTN
Press the dial key that corresponds to the 4 Continue from step 3, “Editing entries”,
desired character. Press repeatedly to page 40.
scroll through the available characters.
The following operations are also available.
Groups
Key Groups can help you find entries in the
* phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
MFN MEN
groups of callers, you can identify who is
MCLEARN calling (ringer ID), if you have subscribed to
Caller ID service.
R To enter another character that is

Changing group names/setting
located on the same dial key, first press ringer ID
MEN to move the cursor to the next The default group name is “Group 1” to
space. “Group 9”.
R If you do not press any dial key within 2 1 MFN W a MMENUN
seconds after entering a character, the
character is fixed and the cursor moves 2 MbN: “Group” a MSELECTN
to the next space.
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Phonebook
Erasing entries
3 MbN: Select the desired group. a
MSELECTN
Erasing an entry
4 To change group names
MbN: “Group name” a MSELECTN a 1 Find the desired entry (page 40).
Edit the name (10 characters max.). 2 MMENUN a MbN: “Erase” a MSELECTN
To set group ringer tone
MbN: Select the current setting of the 3 MbN: “Yes” a MSELECTN a MOFFN
group ringer tone. a MSELECTN a
MbN: Select the desired ringer tone. Erasing all entries
R If you select one of the ringers
(“Ringer 1” to “Ringer 5”), 1 MFN W a MMENUN
select the desired frequency 2 MbN: “Erase all” a MSELECTN
(“Frequency
1” to “Frequency 6”). 3 MbN: “Yes” a MSELECTN
5 MSAVEN a MOFFN 4 MbN: “Yes” a MSELECTN a MOFFN
Finding and calling from a Chain dial

This feature allows you to dial phone
phonebook entry numbers in the phonebook while you are on a
1 MFN W call. This feature can be used, for example, to
dial a calling card access number or bank
2 To scroll through all entries account PIN that you have stored in the
MbN: Select the desired entry. phonebook, without having to dial manually.
To search by first character
Press the dial key (0 to 9, or #)
1 During an outside call, press MFN W.
which contains the character you 2 MbN: Select the desired entry.
are searching for. 3 Press MCALLN to dial the number.
MbN: Scroll through the phonebook
if necessary. Note:
To search by group R When storing a calling card access number
MGROUPN and your PIN in the phonebook as one
MbN: Select the desired group. a phonebook entry, press MDN (Pause) to add
MSELECTN pauses after the number and PIN as
MbN: Scroll through the phonebook necessary (page 32).
if necessary. R If you have rotary/pulse service, you need
3 MTALKN to press * before pressing MFN W in
step
1 to change the dialing mode temporarily
Editing entries to tone. When adding entries to the
1 Find the desired entry (page 40). phonebook, we recommend adding * to
the beginning of phone numbers you wish
2 MMENUN a MbN: “Edit” a to chain dial (page 39).
MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN
5 MbN: Select the desired group (page 39).
a MSELECTN 2 times a MOFFN
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Phonebook
Erasing an entry
Memory dial 1 Press and hold the desired memory dial
For easy dialing, you can assign a phone key (1 to 9). a MMENUN
number to each dial key (1 to 9) on the 2 MbN: “Erase” a MSELECTN
handset. All memory dial entries can be 3 MbN: “Yes” a MSELECTN a MOFFN
used by any handset.
Phone numbers assigned to dial keys 1 to
3 on the handset are also assigned to the Viewing an entry/Making a
base unit’s memory dial keys (MM1N, MM2N,
and MM3N). call using the handset
1 Press and hold the desired memory dial
Adding phone numbers to key (1 to 9).
2 To make a call, press MTALKN.
memory dial keys
n By entering phone numbers: Confirming an entry/
1 Press and hold the desired
memory dial key (1 to 9). a Making a call using the
MADDN base unit
2 MbN: “Manual” a MSELECTN If the talking keypad and phonebook feature is
3 Enter the party’s name (16 set to “High” or “Low”, you can confirm
characters max.). a MOKN the entry that is assigned to a memory dial
key before calling that entry (page 27). Set
4 Enter the party’s phone number (24
the talking keypad and phonebook to
digits max.). a MOKN a
“High” or “Low” first (page 27).
MSELECTN a MOFFN
To confirm an entry, press the
n From the phonebook: desired memory dial key (MM1N to
1 Press and hold the desired MM3N).
memory dial key (1 to 9). a R The unit announces the name or phone
MADDN number of the entry.
2 MbN: “Phonebook” a MSELECTN To make a call, press and hold the
desired memory dial key (MM1N to MM3N).
3 MbN: Select the desired entry. a R The speakerphone turns on.
MSAVEN a MOFFN
Note:
R If you edit a phonebook entry which is
assigned to a memory dial key, the edited
entry does not transfer to the memory
dial key.
Editing an entry
1 Press and hold the desired memory dial
key (1 to 9). a MMENUN
2 MbN: “Edit” a MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN a MSELECTN a
MOFFN
TGM420_450(en)_0426_ver031.pdf 41 2016/04/26 10:55:39

Programming
Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN or MDN to select the desired main menu. a MSELECTN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4 Press MCN or MDN to select the desired setting. a MSAVEN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table

Main menu: W “Phonebook”
Operation
Viewing the phonebook entry.
Main menu: “Caller list”

Operation
Viewing the caller list.
Main menu: “Answering device”

Sub-menu 1
Play new message
Play all message
Erase all message*1
Greeting
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Programming
Sub-menu 1
New message alert*1
Settings
Answer on*1
Answer off*1
Main menu: “Voicemail access”

Operation
Listening to voicemail messages.
Main menu: “Intercom”

Operation
Paging the desired unit.
Main menu: “Set date & time”

Sub-menu 1
Date and time*1
Memo alarm
Time adjustment*1, *3
Main menu: “Memory dial”

Operation
Viewing the memory dial entry.
TGM420_450(en)_0426_ver031.pdf 43 2016/04/26 10:55:39

Programming
Main menu: “Settings”
Sub-menu 1
Ring adjustments
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Programming
Sub-menu 1
Audio settings
Set date & time
TGM420_450(en)_0426_ver031.pdf 45 2016/04/26 10:55:39

Programming
Sub-menu 1
Key detector setting*7
Detector1)*8
Detector2)
Detector3)
Detector4)
Call block*1
Memory dial
Record greeting*1
Voicemail
LCD contrast
(Display contrast)
Handset name
Display name
TGM420_450(en)_0426_ver031.pdf 46 2016/04/26 10:55:39

Programming
Sub-menu 1
Message indicator
Caller ID edit (Caller ID number auto edit)
Auto talk*10
Set tel line
Call sharing*1
Registration
TGM420_450(en)_0426_ver031.pdf 47 2016/04/26 10:55:39

Programming
Sub-menu 1
Headset type
Change language
Main menu: “Customer support”

Operation
Displaying customer support Web address.
Main menu: “Key detector”*7

Sub-menu 1
Search
Battery check
*1 If you program these settings using one of the units, you do not need to program the
same item using another unit.
*2 This menu is not displayed when scrolling through the display menus. It is only available
in direct command code.
*3 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 21).
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select one of
the ringers (“Ringer 1” to “Ringer 5”).
*5 The preset ringers in this product (“Ringer 6” - “Ringer 15”) are used with
permission of © 2004 - 2013 Copyrights Vision Inc.
*6 If you select one of the ringers (“Ringer 1” to “Ringer 5”), select the desired frequency
(“Frequency 1” to “Frequency 6”).
*7 This setting is available when you have the key detector (KX-TGA20). Read the
installation manual for more information on the key detector.
*8 For models with supplied key detectors, the display shows “1: Detector1”.
*9 If you register 2 or more key detectors.
*10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting
up the handset to answer a call, turn off this feature.
*11 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails
to pick up the waiting call.
TGM420_450(en)_0426_ver031.pdf 48 2016/04/26 10:55:39

Programming
*12 Generally, the line mode setting should not be changed. This setting automatically
maintains receiver volume at the proper level depending on the current telephone line
condition. Set
the line mode to “A” if telephone line condition is not good.
6 *: Select “AM” or “PM”. a MOKN
Alarm 7 Enter a text memo (10 characters max.).
a MOKN
An alarm sounds at the set time for 1 minute
and repeats 5 times at 5 minute intervals 8 MbN: Select the desired alarm tone. a
MSELECTN
(snooze function). You can also configure the
R If you select one of the ringers
alarm to display a text memo. You can set 3
(“Ringer 1” to “Ringer 5”),
separate alarms for each handset. Each alarm
select the desired frequency
can be set to sound once, daily, or weekly.
(“Frequency
When an alarm sounds, the message
1” to “Frequency 6”).
indicator flashes rapidly if the handset
message indicator’s “Alarm” setting is R We recommend selecting a different
enabled ringer tone from the one used for
outside calls and intercom calls.
(page 28).
Important: 9 MbN: Select the desired snooze setting.
a MSAVEN
R Make sure the unit’s date and time
setting is correct (page 21).
10 MSELECTN a MOFFN
Note:
1 MMENUN#720
R Press MSTOPN to stop the alarm completely.
2 MbN: Select the desired alarm. a R When the handset is in use, the alarm
MSELECTN will not sound until the handset is in
3 MbN: Select the desired alarm option. a standby mode.
MSELECTN R Press any dial key or MSNOOZEN to
stop the sound but keep the snooze
“Off” function activated.
Turns alarm off. Go to step 10. R If you want to make an outside call when
“Once” the snooze function is activated, please
An alarm sounds once at the set time. stop the snooze function before making
the call.
“Daily”
An alarm sounds daily at the set time. Go
Silent mode
“Weekly” Silent mode allows you to select a period of
Alarm sounds weekly at the set time(s). time during which the handset and/or base
4 Proceed with the operation according unit will not ring for outside calls. This
to your selection in step 3. feature is useful for time periods when you
n Once: do not want to be disturbed, for example,
Enter the desired month and date. a while
MOKN sleeping. Silent mode can be set for each
unit. Using the phonebook’s group feature
n Weekly: (page 39), you can also select groups of
MbN: Select the desired day of the callers whose calls override silent mode
week and press MSELECTN. a MOKN and ring the unit (Caller ID subscribers
5 Set the desired time. only).
TGM420_450(en)_0426_ver031.pdf 49 2016/04/26 10:55:39

Programming
Important:
R Make sure the unit’s date and time Other programming
setting is correct (page 21).
R If you have set the alarm, the alarm
Changing the handset
sounds even if the silent mode is turned name
on.
The default handset name is “Handset 1” to
“Handset 6”. You can customize the name
Turning silent mode on/off of each handset (“Bob”, “Kitchen”, etc.). This
is useful when you make intercom calls
1 For handset: MMENUN#238 between handsets. To display the handset
For base unit (using a handset):
MMENUN#*238 name in standby mode, turn on the handset
name display feature (page 50).
MSAVEN 1 MMENUN#104
R If you select “Off”, press MOFFN 2 Enter the desired name (10 characters
to exit. max.). a MSAVEN a MOFFN
3 Enter the desired hour and minute
you wish to start this feature. Displaying the handset
4 *: Select “AM” or “PM”. a MOKN
name
5 Enter the desired hour and minute You can select whether or not the handset
you wish to end this feature. name is displayed in standby mode. The
6 *: Select “AM” or “PM”. default setting is “Off”.
7 MSAVEN a MOFFN 1 MMENUN#105
Changing the start and end time MSAVEN a MOFFN
MMENUN#*237
2 Continue from step 3, “Turning silent Registering a unit
mode on/off”, page 50.
Operating additional units
Selecting groups to bypass silent
mode
MMENUN#*241
2 MbN: Select the desired groups. a
MSELECTN
R “ ” is displayed next to the selected
group numbers.
R To cancel the selected group:
Registering a handset to
MbN: Select the group. a Press the base unit
MSELECTN again. “ ” disappears. The supplied handset and base unit are
3 MSAVEN a MOFFN pre-registered. If for some reason the
handset is not registered to the base unit, re-
register the handset.
TGM420_450(en)_0426_ver031.pdf 50 2016/04/26 10:55:39

Programming
1 Handset:
MMENUN#130
2 Base unit:
Press and hold MLOCATOR/INTERCOMN
for about 5 seconds.
R If all registered handsets start ringing,
press MLOCATOR/INTERCOMN again
to stop, then repeat this step.
3 Handset:
Press MOKN, then wait until a long beep
sounds.
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset
to end its wireless connection with the
system.
1 MMENUN#131
R All handsets registered to the base unit
are displayed.
2 MbN: Select the handset you want
to cancel. a MSELECTN
3 MbN: “Yes” a MSELECTN a MOFFN
TGM420_450(en)_0426_ver031.pdf 51 2016/04/26 10:55:40

Caller ID Service
phonebook, the stored name in the
phonebook is displayed and logged in the
Using Caller ID service caller list.
Important:
R This unit is Caller ID compatible. To use Talking Caller ID
Caller ID features, you must subscribe to
a Caller ID service. Contact your phone Handset / Base unit
service provider for details. This feature lets you know who is
calling without looking at the display.
To use this feature, you must:
Caller ID features – subscribe to a Caller ID service of
When an outside call is being received, your phone service provider.
the caller information is displayed. – turn this feature on (page 45).
Caller information for the last 50 callers is When caller information is received, the
logged in the caller list from the most handsets and/or base unit announce the
recent call to the oldest. caller’s name or phone number received
R If the unit cannot receive caller from your phone service provider following
information, the following is displayed: every ring.
– “Out of area”: The caller dials from R Name pronunciation may vary. This feature
an area which does not provide a Caller may not pronounce all names correctly.
ID service. R Caller ID service has a limit of how many
– “Private caller”: The caller characters can be displayed. If the
requests not to send caller caller’s name is too long, the unit may not
information. be able to display or announce the entire
– “Long distance”: The caller makes name.
a long distance call.
R If the unit is connected to a PBX Phonebook name announcement
system, caller information may not be When caller information is received and it
properly received. Contact your PBX matches a phone number stored in the
supplier. phonebook, the stored name in the
phonebook is announced.
Missed calls
If a call is not answered, the unit treats it as
a missed call. The display shows “Missed
call”. Caller list
When there is a missed call, the message
indicator flashes slowly if the handset or Important:
base unit message indicator’s “Missed R Make sure the unit’s date and time
call” setting is correct (page 21).
setting is enabled (page 28).
Note: Viewing the caller list and
R Even when there are unviewed missed
calls, “Missed call” disappears from calling back
the standby display if the following 1 MCN CID
operation is performed by one of the units:
– A handset is replaced on the base
2 Press MCN to search from the most recent
call, or MDN to search from the oldest call.
unit or charger.
– Pressing MOFFN on a handset. 3 To call back, press MTALKN.
To exit, press MOFFN.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
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Caller ID Service
Note: Erasing selected caller
R If the entry has already been viewed
or answered, “ ” is displayed. information
1 MCN CID
Editing a caller’s phone 2 MbN: Select the desired entry.
number 3 MERASEN a MbN: “Yes” a MSELECTN

You can edit a phone number in the caller list a MOFFN
by removing its area code and/or the
long distance code “1”. Erasing all caller
1 MCN CID
information
2 MbN: Select the desired entry. a
1 MCN CID
MMENUN
3 MbN: “Edit” a MSELECTN
2 MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
4 Press MEDITN repeatedly until the
phone number is shown in the desired
format.
5 MTALKN
Caller ID number auto edit

feature
Once you call back an edited number, the
unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized
by the unit as follows:
– When the call is being received, the
Caller ID number is displayed in the same
format as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from
the caller list.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area, so that you can call
these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
entry in the caller list, then call that number.
After that, phone numbers from that caller’s
area code are edited automatically.
This feature can be set for each unit
(page 47). The default setting is “On”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically
edited.
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TGM420_450(en)_0426_ver031.pdf 53 2016/04/26 10:55:40

Answering System
Handset
Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer
message thebut
phone.
not to record caller messages Note for base unit and handset:
You can also set
by selecting the unit to play
“Greeting a greeting
only” as the R When the answering system is turned on,
recording time setting (page 59). – the ANSWER ON/OFF indicator ( ) on
Important: the base unit lights up.
– the message counter on the base unit
R Make sure the unit’s date and time displays the total number of messages
setting is correct (page 21). (old and new).
Memory capacity
(including your greeting Greeting message
message) When the unit answers a call, a greeting
The total recording capacity is about 17 message is played to callers.
minutes. A maximum of 64 messages can You can use either:
be recorded. – your own greeting message
Note: – a pre-recorded greeting message
R When message memory becomes full:
– “Messages full” is shown on Recording your greeting
the handset display.
– The message counter and the ANSWER
message
ON/OFF indicator ( ) on the base unit 1 MMENUN#302
flashes if the answering system is 2 MbN: “Yes” a MSELECTN
turned on.
– If you use the pre-recorded greeting 3 After a beep sounds, hold the handset
message, the unit automatically about 20 cm (8 inches) away and speak
switches to another pre-recorded clearly into the microphone (2 minutes
greeting message asking callers to call max.).
again 4 Press MSTOPN to stop recording. a
later. MOFFN
– If you recorded your own greeting
message, the same message is still
announced to callers even though Using a pre-recorded
their messages are not recorded. greeting message
The unit provides 2 pre-recorded greeting
messages:
– If you reset to pre-recorded greeting or do
Turning the answering not record your own greeting message, the
unit plays a pre-recorded greeting asking
system on/off callers to leave a message.
– If the message recording time (page 59)
Base unit is set to “Greeting only”, callers’
Press MANSWER ON/OFFN to turn on/off messages are not recorded and the unit
the answering system.
TGM420_450(en)_0426_ver031.pdf 54 2016/04/26 10:55:40

Answering System
plays a different pre-recorded greeting Operating the answering system
message asking callers to call again.
during playback
Resetting to a pre-recorded Key
greeting message MjN or MkN
Use this procedure to erase your greeting
message and use a pre-recorded one.
M N
1 MMENUN#304
M N
2 MYESN a MOFFN
M N (STOP)
Playing back the greeting MERASE/ MUTEN
message
*1 If pressed within the first 5 seconds of
1 MMENUN#303
a message, the previous message is
2 To exit, press MOFFN. played.
Erasing all messages

Listening to messages Press MERASE/MUTEN 2 times while the unit
is not in use.
Important:
R When using the base unit or handset to Using the handset
listen to messages, the noise reduction When new messages have been recorded:
feature (page 34) is activated – “New message” is displayed.
automatically in spite of the setting ( – The message indicator on the handset
is not displayed). flashes slowly if the handset message
indicator’s “New message” setting is
enabled (page 28).
Using the base unit
When new messages have been recorded: 1 To listen to new messages:
MMENUN#323
– The new message/play indicator ( ) To listen to all messages:
on the base unit flashes. MMENUN#324
– The message indicator on the base
unit flashes slowly if the base unit 2 When finished, press MOFFN.
message indicator’s “New message” Note:
setting is R To switch to the receiver, press
enabled (page 28). MZN.
Press M N (PLAY). R You can also use the MPLAYN soft key, if
R During playback, the new displayed, to play new messages.
message/play indicator ( ) on the
base unit lights.
R If new messages have been recorded, Operating the answering system
the base unit plays back new messages. MMENUN a MbN: “Answering device”
R If there are no new messages, the a MSELECTN
base unit plays back all messages.
Key
MjN or MkN
TGM420_450(en)_0426_ver031.pdf 55 2016/04/26 10:55:40

Answering System
Erasing all messages
Key 1 MMENUN#325
1 or MFN 2 MbN: “Yes” a MSELECTN a MOFFN
2 or MEN
3 Advanced new
4 message alerting
5
6
features
76 Audible message alert
8 This feature allows the base unit to beep to
inform you of a new message arrival when
MPAUSEN
new messages are recorded. The base unit
9 or beeps 2 times every minute until you listen
MSTOPN to the messages, if the “Base unit beep”
0 setting is turned on. The default setting is
“Off”.
*4*3
1 MMENUN#339
*5 2 MbN: Select the desired setting. a
MSAVEN a MOFFN
*6
*1 If pressed within the first 5 seconds of a message, th
played.
notification by phone when new messages are
*2 To resume playback:
MbN: “Playback” a MSELECTN You can also eras
*3 MSELECTN a MbN: “Yes” a MSELECTN
makes the call to.

Calling back (Caller ID – turn on the new message alert setting.
subscribers only) After you answer the new message alert
1 Press MPAUSEN during playback. call, you can listen to messages from that
call (page 57).
2 MbN: “Call back” a MSELECTN Important:
R A new message alert is stopped 1 minute
Editing the number before calling after the unit starts to call. The unit will not
back retry the call even if the call is not
answered.
1 Press MPAUSEN during playback.
2 MbN: “Edit & Call” a MSELECTN
3 Press MEDITN repeatedly until the
phone number is shown in the desired
format (page 53). a MTALKN
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3 MMENUN a MbN: “Erase” a
MSELECTN
Storing a phone number to which
the unit makes an alert call
n From the phonebook:
1 MMENUN#338
2 MbN: “Notification to” a
MSELECTN a
MADDN
3 MbN: “Phonebook” a MSELECTN
4 MbN: Select the desired phonebook
entry. a MSAVEN a MOFFN
n By entering a phone number:
1 MMENUN#338
MSELECTN a
MADDN
3 MbN: “Manual” a MSELECTN
4 Enter the desired name (16
characters max.). a MOKN
5 Enter the desired number (24
digits max.). a MOKN a
MSELECTN a MOFFN
Turning on/off the new message

alert setting
1 MMENUN#338
2 MbN: “On/Off” a MSELECTN
MSAVEN a MOFFN
Editing the set phone number

1 MMENUN#338
MSELECTN
3 MMENUN a MbN: “Edit” a
MSELECTN
4 Edit the name if necessary (16
characters max.). a MOKN
5 Edit the phone number if necessary (24
digits max.). a MOKN a MSELECTN
a MOFFN
Erasing the set phone number

1 MMENUN#338
MSELECTN
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Answering System 2 MbN: “Remote code” a MSELECTN
4 MbN: “Yes” a MSELECTN a MSAVEN a MOFFN
MOFFN R The new message alert
setting is
turned off.
Listening to messages
After you answer the new message alert,
you can listen to the messages as follows.
Activating/inactivating the
n When the remote access code is set to
remote access code to play “Inactivate”:
messages Press 4 to play the new message
If you activate this feature, you must enter the during the announcement.
remote access code (page 58) to play the n When the remote access code is set to
new message from the new message alert “Activate”:
call. This is so that unauthorized parties
cannot listen to your messages. The 1 Enter the remote access code
(page 58) during the announcement.
default setting is “Inactivate”.
– “Inactivate”: You can listen to the 2 Press 4 to play the new message.
message by pressing 4 to play new Note:
messages (without entering the remote R Within 10 seconds after listening to new
access code). messages, you can press #9 during
– “Activate”: You must enter your remote the call to turn off the new message alert
access code and then press 4 to play by a call feature.
new message. R Even if the unit makes a new message
1 MMENUN#338 alert call, the handset redial list does not
show the record.
TGM420_450(en)_0426_ver031.pdf 57 2016/04/26 10:55:40

Answering System
1 to perform a specific operation, or press
2 to listen to more available operations.
Remote operation n When the Spanish voice guidance is

selected
Using a touch-tone phone, you can call To start the voice guidance, press 9.
your phone number from outside and The voice guidance announces the
access the unit to listen to messages or available remote commands (page 58).
change answering system settings. The Note:
unit’s voice guidance prompts you to press
certain dial keys to perform different R If you do not press any dial keys within 10
operations. seconds after a voice guidance prompt, the
unit disconnects your call.
Remote access code

A 3-digit remote access code must be Remote commands
entered when operating the answering You can press dial keys to access certain
system remotely. This code prevents answering system functions without waiting for
unauthorized parties from listening to your the voice guidance to prompt you.
messages remotely. The default setting is
“111”. Key
Important: 1
R To prevent unauthorized access to this
product, we recommend that you 2
regularly change the remote code. 4
1 MMENUN#306 5
2 Enter the desired 3-digit remote 9
access code. a MSAVEN a MOFFN
0
Deactivating remote operation
Press * in step 2 on “Remote access *4
code”, page 58. *5
R The entered remote access code is deleted.
*#
Using the answering

*1 If pressed within the first 5 seconds of
system remotely a message, the previous message is
1 Dial your phone number from a played.
touch-tone phone. *2 For English voice guidance only
*3 For Spanish voice guidance only
2 After the greeting message starts,
enter your remote access code.
3 Follow the voice guidance prompts Turning on the answering
as necessary or control the unit using
remote commands (page 58). system remotely
4 When finished, hang up. 1 Dial your phone number from a
touch-tone phone.
Voice guidance 2 Let the phone ring 15 times.
R A long beep is heard.
n When the English voice guidance
is selected
During remote operation, the unit’s voice
guidance starts and prompts you to
press
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TGM420_450(en)_0426_ver031.pdf 58 2016/04/26 10:55:40

Answering System
3 Enter your remote access code within Caller’s recording time
10 seconds after the long beep. You can change the maximum message
R The greeting message is played back. recording time allowed for each caller. The
R You can either hang up, or enter your default setting is “3 min”.
remote access code again and begin
remote operation (page 58). 1 MMENUN#305
MSAVEN a MOFFN
Answering system Selecting “Greeting only”

You can select “Greeting only” which sets
settings the unit to announce a greeting message to
callers but not record messages.
Call screening Select “Greeting only” in step 2 on
While a caller is leaving a message, you “Caller’s recording time”, page 59.
can listen to the call through the unit’s Note:
speaker. To adjust the speaker volume,
press MjN or MkN repeatedly. R When you select “Greeting only”:
You can answer the call by pressing MTALKN – If you do not record your own
on the handset or MZN on the base unit. message, the unit will play the pre-
Call screening can be set for each unit. recorded greeting-only message asking
The default setting is “On”. callers to call again later.
– If you use your own message, record
1 For handset: MMENUN#310 the greeting-only message asking callers
to call again later (page 54).
MMENUN#*310
MSAVEN a MOFFN
Number of rings before the

unit answers a call
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings,
or “Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering
system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from
outside to listen to new messages (page 58),
you know that there are no new messages
when the phone rings for the 3rd time. You
can then hang up without being charged for
the call.
1 MMENUN#211
MSAVEN a MOFFN
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Useful Information
password as necessary. Contact your
phone service provider for the required
pause time.
Voicemail service Example:
In addition to your unit’s answering
system you may also have voicemail
service from
your phone service provider. Voicemail is 1-222-333-4444 PPPP 8888

an answering service that may be offered by
your phone service provider. This service
VM access Pauses Password
can also record calls when you are
unavailable to answer the phone or when number
your line is busy. Messages are recorded on
the phone company system and not on the
unit’s
answering system. press MDN (Pause) to add pauses (page
R To use the voicemail service rather than 32) between the access number and the
the unit’s answering system, turn off the
answering system (page 54).
If you have unit’s answering system set to
on and also the voicemail enabled, the
system with least amount of rings will record
the message first.
Example:
If the unit’s answering system is set to 4 rings
(page 59) and the voicemail answering
system provided by your phone company is
set to 6 rings (call your service provider), the
unit’s answering system will record the
incoming call first.
Important:
R You need to store the voicemail access
number in order to light the handset and
base unit’s message indicator when a
new voicemail is received (page 28).
Storing the voicemail (VM)

access number
In order to listen to your voicemail messages,
you must dial your phone service provider’s
voicemail access number. Once you have
stored your voicemail access number, you
can dial it automatically (page 61).
1 MMENUN#331
2 Enter your access number (24
digits max.). a MSAVEN a
MOFFN
Note:
R When storing your voicemail access
number and your mailbox password,
TGM420_450(en)_0426_ver031.pdf 60 2016/04/26 10:55:40

To erase the voicemail access you hang up a call or after the phone stops
ringing, your unit checks the phone line to see
number if new voicemail messages have been
1 MMENUN#331 recorded.
Turn this feature off when:
2 Press and hold MCLEARN until all digits – You do not subscribe to voicemail service.
are erased. a MSAVEN a MOFFN – Your phone service provider does not send
voicemail tones.
Voicemail (VM) tone – Your phone is connected to a PBX.
If you are not sure which setting is
detection required, contact your phone service
Your phone service provider sends special provider.
signals (sometimes called “voicemail tones” or
“stutter tones”) to the unit to let you know you Turning VM tone detection on/off
have new voicemail messages. If you hear a The default setting is “On”.
series of dial tones followed by a continuous
dial tone after you press MTALKN on the 1 MMENUN#332
handset or press MZN on the base unit, you 2 MbN: Select the desired setting. a
have new voicemail messages. Soon after MSAVEN a MOFFN
TGM420_450(en)_0426_ver031.pdf 60 2016/04/26 10:55:40

Useful Information
Listening to voicemail
messages Wall mounting
When new messages have been recorded: Note:
– “Voicemail msg. via phone co.”
is displayed if message indication service R Make sure that the wall and the fixing
is available. method are strong enough to support the
– The message indicator flashes slowly if weight of the unit.
the handset or base unit message
indicator’s “New VM” setting is enabled 1 Lead the AC adaptor cord and telephone
(page 28). line cord through the hole in the wall
1 MMENUN#330 mounting adaptor in the direction of the
R The speakerphone turns on. arrow.
2 Follow the pre-recorded instructions.
3 When finished, hang up.
Note:
R You can also use the MACCESSN soft key,
if displayed, to play new voicemail
messages.
R If the handset still indicates there are new
messages even after you have listened
to all new messages, turn it off by
pressing and holding # until the
handset beeps. 2 Tuck the telephone line cord inside the
wall mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
1 AC adaptor cord
TGM420_450(en)_0426_ver031.pdf 61 2016/04/26 10:55:40

Useful Information
Fit the slots of the unit onto the
3 Insert the hooks on the wall mounting corresponding wall phone plate tabs
adaptor into holes (1) and (2) on for (4) and (5) respectively.
the base unit.
1
1 2
2
1
4
5
4 Adjust the adaptor to hold the base
unit, then push it in the direction of the
arrow until it clicks into place. 4
2 5 3
To remove the wall mounting

adaptor
While pushing down the release levers (A),
remove the adaptor (B).
A
5 Mount the unit on a wall then slide down A
to secure in place.
1 AC adaptor cord B
R This product is compliant with the
following wall phone plate sizes (2
types).
2 83 mm (3 1/4 inches)
3 102 mm (4 inches)
TGM420_450(en)_0426_ver031.pdf 62 2016/04/26 10:55:40

Useful Information
Error messages
Display message
Ask phone company for VM access #
Busy
Check tel line
Error!!
Invalid
Main unit no power

or
No link. Re- connect base AC adaptor.
Requires subscription to Caller ID.
Use rechargeable battery.
TGM420_450(en)_0426_ver031.pdf 63 2016/04/26 10:55:40

Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base
unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the
handset, and then insert them into the handset again.
If the base unit batteries for power backup are installed, remove the batteries from the base
unit, and then insert them into the base unit again.
General use
Problem
The handset does not turn on even after installing charged batteries.
The unit does not work.
I cannot hear a dial tone.
The indicator on the handset or base unit flashes slowly.
The base unit beeps.
The unit does not work during a power failure.
TGM420_450(en)_0426_ver031.pdf 64 2016/04/26 10:55:40

Useful Information
Accessibility
Problem
I cannot search the phonebook, caller list, redial list, memory dial, or call block list.
The unit does not announce names or phone numbers when I search the phonebook, caller list, etc.
The announcement is in a language I cannot understand.
The announcement is too low to be heard.
I cannot use the slow talk feature.
When using a neckloop, whistling or feedback is heard, or the other party cannot hear your voice.
When using a headset, the other party says that your voice is very quiet or sounds far away.
When using a neckloop with a built-in microphone, the other party says that your voice is very quiet or sounds far away.
Menu list
Problem
The display is in a language I
cannot read.
I cannot register a handset to a base unit.
Battery recharge
Problem
The handset beeps and/or flashes.
TGM420_450(en)_0426_ver031.pdf 65 2016/04/26 10:55:40

Useful Information
Problem
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be shorter.
Making/answering calls, intercom

Problem
is displayed.
Noise is heard, sound cuts in and out.
The handset does not ring.
The base unit does not ring.
I cannot make a call.
I cannot make long distance calls.
I cannot use voice paging.
TGM420_450(en)_0426_ver031.pdf 66 2016/04/26 10:55:40

Useful Information
Caller ID/Talking Caller ID
Problem
Caller information is not displayed.
Caller information is displayed or announced late.
Caller information is not announced.
The caller list/incoming phone numbers are not edited automatically.
I cannot dial the phone number edited in the caller list.
Time on the unit has shifted.
The 2nd caller’s information is not displayed during an outside call.
TGM420_450(en)_0426_ver031.pdf 67 2016/04/26 10:55:41

Useful Information
Answering system
Problem
The unit does not record new messages.
I cannot operate the answering system remotely.
The unit does not emit the specified number of rings.
Voicemail
Problem
“Voicemail msg. via phone co.” is shown on the handset display.
How do I remove this message
from the display?
TGM420_450(en)_0426_ver031.pdf 68 2016/04/26 10:55:41

Useful Information
Liquid damage
Problem
Liquid or other form of moisture has entered the handset/base unit.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
TGM420_450(en)_0426_ver031.pdf 69 2016/04/26 10:55:41

Useful Information
advised of your right to file a complaint with
FCC and other the FCC if you believe it is necessary.
information The telephone company may make changes

in its facilities, equipment, operations or
This equipment complies with Part 68 of the procedures that could affect the operation of
FCC rules and the requirements adopted by the equipment. If this happens the
the ACTA. On the bottom of this equipment telephone company will provide advance
is a label that contains, among other notice in order for you to make necessary
information, a product identifier in the modifications to maintain uninterrupted
format US:ACJ----------. service.
If requested, this number must be provided
to the telephone company. If trouble is experienced with this equipment,
L Registration No.............(found on the
for repair or warranty information, please
bottom of the unit)
contact a Factory Service Center or other
L Ringer Equivalence No. (REN).......0.1B
Authorized Servicer. If the equipment is
A plug and jack used to connect this causing harm to the telephone network, the
equipment to the premises wiring and telephone company may request that you
telephone network must comply with the disconnect the equipment until the problem
applicable FCC Part 68 rules and is resolved.
requirements adopted by the ACTA. A
compliant telephone cord and modular plug Connection to party line service is subject to
is provided with the product. It is designed state tariffs. Contact the state public utility
to be connected to a compatible modular commission, public service commission or
jack that is also compliant. corporation commission for information.
The REN is used to determine the number If your home has specially wired alarm
of devices that may be connected to a equipment connected to the telephone line,
telephone line. Excessive RENs on a
ensure the installation of this equipment
telephone line may result in the devices not
does not disable your alarm equipment. If
ringing in response to an incoming call. In
most but not all areas, the sum of RENs
you have questions about what will disable
should not exceed five (5.0). To be certain alarm equipment, consult your telephone
of the number of devices that may be company or a qualified installer.
connected to a line, as determined by the
total RENs, contact the local telephone This equipment is hearing aid compatible as
company. For products approved after July defined by the FCC in 47 CFR Section
23, 2001, the REN for the product is part of 68.316.
the product identifier that has the format
US:AAAEQ##TXXXX. The digits When you hold the phone to your ear, noise
represented by ## are the REN without a might be heard in your Hearing Aid. Some
decimal point (e.g., 03 is a REN of 0.3). Hearing Aids are not adequately shielded
from external RF (radio frequency) energy. If
If this equipment causes harm to the noise occurs, use an optional headset
telephone network, the telephone company accessory or the speakerphone option (if
will notify you in advance that temporary
applicable) when using this phone. Consult
discontinuance of service may be required.
with your audiologist or Hearing Aid
But if advance notice isn't practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
TGM420_450(en)_0426_ver031.pdf 70 2016/04/26 10:55:41

Useful Information
manufacturer about the availability of encouraged to try to correct the interference
Hearing Aids which provide adequate by one or more of the following measures:
shielding to RF energy commonly emitted – Reorient or relocate the receiving
by digital devices. antenna.
– Increase the separation between the
WHEN PROGRAMMING EMERGENCY equipment and receiver.
NUMBERS AND(OR) MAKING TEST – Connect the equipment into an outlet on a
CALLS TO EMERGENCY NUMBERS: circuit different from that to which the
1) Remain on the line and briefly explain to receiver is connected.
the dispatcher the reason for the call. – Consult the dealer or an experienced
2) Perform such activities in the off-peak radio/TV technician for help.
hours, such as early morning or late
evenings.
Some cordless telephones operate at
This device complies with Part 15 of the frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
FCC Rules. Operation is subject to the
prevent such interference, the base of the
following two conditions:
cordless telephone should not be placed
(1) This device may not cause harmful
near or on top of a TV or VCR. If
interference, and (2) this device must
accept any interference received, including interference is experienced, move the
cordless telephone further away from the TV
interference that may cause undesired
or VCR. This will often reduce or eliminate
operation.
interference.
Privacy of communications may not be
ensured when using this phone.
FCC RF Exposure Warning:
CAUTION: L This product complies with FCC radiation
Any changes or modifications not expressly exposure limits set forth for an
approved by the party responsible for uncontrolled environment.
L To comply with FCC RF exposure
compliance could void the user’s authority
requirements, the base unit must be
to operate this device.
installed and operated 20 cm (8 inches)
NOTE: or more between the product and all
This equipment has been tested and found person’s body.
to comply with the limits for a Class B digital L This product may not be collocated or
device, pursuant to Part 15 of the FCC operated in conjunction with any other
Rules. These limits are designed to provide antenna or transmitter.
reasonable protection against harmful L The handset may be carried and operated
interference in a residential installation. This with only the specific provided belt-clip.
equipment generates, uses, and can radiate Other non-tested belt-clips or similar
body-worn accessories may not comply
radio frequency energy and, if not installed
and must be avoided.
and used in accordance with the
instructions, may cause harmful interference
Notice:
to radio communications. However, there is
L FCC ID can be found inside the battery
no guarantee that interference will not occur
compartment or on the bottom of the
in a particular installation. If this equipment
units.
does cause harmful interference to radio or
television reception, which can be
determined by turning the equipment off and
on, the user is
TGM420_450(en)_0426_ver031.pdf 71 2016/04/26 10:55:41

Useful Information
n To deactivate the charge only mode:
Compliance with TIA-1083 standard: – Press any key.
Telephone handsets identified with this logo – 24 hours passed after activating the
have reduced noise and interference when charge only mode.
used with T-Coil equipped hearing aids and
cochlear implants.
Compatible with
Hearing Aid T-Coil
T
TIA-1083
Charge only mode

The charge only mode is the dedicated mode
to charge the backup batteries of the base
unit. Do not use this mode if it is unnecessary
because all functions except the base unit’s
battery charge is disabled with this feature
on. Leave all the registered handsets on the
chargers during use of the charge only mode.
n To activate the charge only mode:
1 Press MANSWER ON/OFFN to turn on
the answering system.
R Make sure the message counter
turns on.
2 Disconnect the telephone line cord, the
AC adaptor plug, and remove the
batteries from the base unit.
3 Press and hold M N, MZN, and
MERASEN at the same time, then insert
the AC adaptor plug to the base unit.
Keep on pressing these keys until a
beep tone sounds.
4 Release these keys.
R The message counter turns off.
5 Insert batteries.
R The batteries are started to be
charged.
Note:
R If the message counter is still on when you
release the keys, the base unit is not in
the charging only mode. Repeat from step
1.
TGM420_450(en)_0426_ver031.pdf 72 2016/04/26 10:55:41

TGM420_450(en)_0426_ver031.pdf 72 2016/04/26 10:55:41


Conexiones
1 Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.
2 Enganche el cable para fijarlo.
3 Conecte el adaptador de corriente alterna a la toma de corriente.
4 Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea
(RJ11C) hasta que escuche un clic.
5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.
Nota:
L El adaptador de CA y el cable de la línea de teléfono vienen conectados a la unidad base en el
momento del envío.
L Use solo el adaptador de corriente alterna Panasonic que se suministra.*1
*1 PNLV226: KX-TGM420
PNLV236: KX-TGM450
4
2
3
5
4
Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés) 73
TGM420_450(en)_0426_ver031.pdf 73 2016/04/26 10:55:41

Carga de las baterías
Auricular
Dos (2) baterías Ni-MH recargables están instaladas en el auricular en el momento del envío.
Antes del uso inicial: Quite el precinto amarillo antes de usar el auricular.
Cargue aproximadamente durante 7 horas.
Nota para el auricular:
L UTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03).
L NO utilice baterías alcalinas, de manganeso ni de Ni-Cd. 1
L Confirme que las polaridades estén correctas (S, T).
L Cambie el idioma de la pantalla.
L Confirme que aparezca “Cargando” (1 ).
Unidad base
Dos (2) baterías Ni-MH recargables están instaladas en la unidad base en el momento del envío. Estas baterías pueden utilizarse para sum
Cargue aproximadamente durante 15 horas.
Sugerencias de operación
Teclas de función
Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. Preste atención a la
Tecla navegadora
− {^}, {V}, {<}, o {>}: Navegue por diversas listas y
{^}
elementos.
− VOL. (Volumen: {^} o {V}): Ajuste el volumen del
receptor o el altavoz mientras habla.
{<} {>}
− {<} k: Vea la entrada del directorio telefónico.
− {>} REDIAL (Remarcación): Vea la lista de remarcación.
− {V} CID (identificador de llamadas): Vea la lista de
{V}
personas que llamaron.
Tecla de volumen
Oprima {+} o {-} repetidamente:
− ajustar el volumen del timbre.
− ajustar el volumen del receptor o del altavoz mientras habla.
74 Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés)
TGM420_450(en)_0426_ver031.pdf 74 2016/04/26 10:55:41

Cambio de idiomas (Auricular) (predeterminado: “English”)

Cuando aparece “Set date/time Press SELECT”, presione {OFF} para salir.
Idioma de la pantalla
{MENU}(11) s {r}: “Español” s {GUARDAR} s {OFF}
Idioma de anuncio de voz
{MENU}(112 s {r}: “Español” s {GUARDAR} s {OFF}
Fecha y hora (Auricular)

1 {MENU}(1)1
2 Introduzca el día, mes y año actuales. s {OK}
3 Introduzca la hora y minuto actuales (formato de reloj de 24 horas).
4 {GUARDAR} s {OFF}
Cómo grabar el mensaje de saludo del contestador de llamadas (Auricular)

Puede grabar su propio mensaje de saludo en lugar de usar uno pregrabado.
1 {MENU}(3)2 s {r}: “Sí” s {SELEC.}
2 Después de que se emita un pitido, sostenga el auricular a una distancia aproximada de 20 cm
(8 pulgadas) y hable con claridad en el micrófono (máx. de 2 minutos).
3 Oprima {PARAR} para dejar de grabar. s {OFF}
Accesibilidad
Control del tono (Auricular)
1 Oprima repetidamente {TONE} al costado para seleccionar la configuración deseada mientras habla.
2 Para salir, oprima {ATRAS} o espere unos segundos.
Control del tono (Unidad base)
1 Mantenga presionado {TONE} durante 2 segundos durante la llamada.
2 Oprima repetidamente {+} o {-} para seleccionar la configuración deseada.
3 Para salir, presione {TONE} o espere unos 5 segundos.
Activación del amplificador de volumen (Auricular)
ADVERTENCIA:
L Esta función está diseñada para usuarios con dificultades auditivas. Si otros usuarios utilizan el teléfono, asegúrese de desactivar esta fun
L No use esta función si no es necesario. El volumen alto que emite el producto puede provocar daños auditivos.
L Al presionar la tecla {BOOST} se activa la función de amplificación de sonido. Utilice esta tecla con cuidado. En la configuración de volu
1 Oprima {BOOST} durante una llamada.
L El indicador BOOST enciende una luz roja.
2 Oprima repetidamente {+} o {-} al costado para seleccionar el volumen deseado.
TGM420_450(en)_0426_ver031.pdf 75 2016/04/26 10:55:41

Accesibilidad
Aumentador de voz (hace su voz más fuerte) (Auricular)
ADVERTENCIA:
L La función de amplificación de voz puede utilizarse para subir el volumen de su voz para su interlocutor. Si utiliza esta función innecesaria
1 Oprima {MENU} durante una llamada.
2 {r}: “Amp. de Trans. Enc.” o “Amp. Tr. Apag.” s {SELEC.}
Configuración de teclado y libreta de teléfonos por voz (Auricular/Unidad base)

1 Para el auricular: {MENU}(75)
Para la unidad base (usando un auricular): {MENU}(*75)
2 {r}: Seleccione la configuración deseada. s {GUARDAR} s {OFF}
Configuración del indicador de mensajes (Auricular/Unidad base)

1 Para el auricular: {MENU}(278
Para la unidad base (usando un auricular): {MENU}(*278
2 {r}: Seleccione la configuración deseada y oprima {SELEC.}.
3 {GUARDAR} s {OFF}
Conversación lenta (Auricular)

Para activar esta función o cambiar la configuración actual, presione repetidamente {SLOW}.
Conversación lenta (Unidad base)
Para activar esta función o cambiar la configuración actual, presione repetidamente {SLOW TALK}.
Operaciones básicas
Para hacer y contestar llamadas (Auricular)
Para hacer llamadas
Para contestar llamadas
Para colgar
Para ajustar el volumen del receptor o del altavoz
Cómo hacer una llamada usando la lista de remarcación
Para ajustar el volumen del timbre del auricular
TGM420_450(en)_0426_ver031.pdf 76 2016/04/26 10:55:41

Operaciones básicas
Para contestar llamadas (Unidad base)
Para contestar llamadas
Para colgar
Para ajustar el volumen del altavoz
Para ajustar el volumen del timbre de la unidad base
Directorio telefónico (Auricular)

Para añadir entradas
Para hacer llamadas

Memoria de marcaje (Unidad base)
Añadir números de teléfono usando un auricular
Para hacer llamadas
Sistema contestador de llamadas (Unidad base)

Contestador encendido/apagado
Para escuchar mensajes

Sistema contestador de llamadas (Auricular)
Para escuchar mensajes
TGM420_450(en)_0426_ver031.pdf 77 2016/04/26 10:55:41

Preguntas frecuentes
Pregunta
¿Por qué aparece _?
¿Cómo se incrementa el nivel de volumen del auricular?
¿Cómo se disminuye el nivel de volumen del auricular?
¿Por qué hay ruido o se corta la conversación?
¿Es posible añadir otro auricular accesorio a mi unidad base?
¿Es posible mantener cargando las baterías todo el tiempo?
¿Cómo se contestan las llamadas en espera (segunda llamada)?
TGM420_450(en)_0426_ver031.pdf 78 2016/04/26 10:55:41

Appendix
Customer services
Shop
Accessories!
for all your Panasonic
gear Go to
hp://shop.panasonic.com/su
pport
Get everything you need to get the
most out of your Panasonic products
Accessories & Parts for your Camera,
Phone, A/V products, TV, Computers &
Networking, Personal Care, Home
Appliances, Headphones, Baeries,
Backup Chargers & more…
Customer Services
Directory
For Product Informa!on, Opera!ng
Assistance, Parts, Owner’s Manuals,
Dealer and Service info go to
hp://shop.panasonic.com/suppo
rt
TGM420_450(en)_0426_ver031.pdf 79 2016/04/26 10:55:41

For the hearing or speech impaired TTY: 1-
877-833-8855
As of June 2015
TGM420_450(en)_0426_ver031.pdf 79 2016/04/26 10:55:41

Appendix
Limited Warranty (ONLY FOR U.S.A.)

Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor.
Product or Part Name

Telephone
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States.
This warranty is extended only to the original purchaser of a new product which was
not sold “as is”.
Mail-In Service--Online Repair Request
Online Repair Request

To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most up to
date information. Include a letter detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL
BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
TGM420_450(en)_0426_ver031.pdf 80 2016/04/26 10:55:41

Appendix
Limited Warranty Limits and Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Service Center
or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content.
The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
As of June 2015
TGM420_450(en)_0426_ver031.pdf 81 2016/04/26 10:55:41

Index
CID (Caller ID): 52
Control type: 18
Customer support: 48
# 3-way conference: 34 D Date and time: 21
A Accessibility Dialing mode: 22
Auto boost: 25 Direct command code: 42
Booster (speech): 26 Display
Booster (volume): 24 Contrast: 46
Headset type: 30 Language: 21
Message indicator: 28 E Eco mode: 16
Neckloop: 29 Error messages: 63
Talking dial: 26 F Flash: 34, 47
Tone control: 23
Additional handset: 50 G Groups: 39
Alarm: 49 H Handset
Answering calls: 32 Deregistration: 51
Answering system Name: 50
Call screening: 59 Registration: 50
Erasing Hold: 33
messages: 55, 56, 58 I Intercom: 35
Greeting message: 54 K Key detector: 46, 48
Greeting only: 59 Key tone: 45
Listening to
messages: 55, 58 L Line mode: 47
New message alerting: 56 M Making calls: 32
Number of rings: 59 Memory dial: 41
Recording time: 59 Missed calls: 52
Remote access code: 58 Mute: 33
Remote operation: 58 N Noise reduction: 34
Ring count: 59 P Pause: 32
Toll saver: 59 Phonebook: 39
Turning on/off: 54
Auto talk: 32, 47 operation): 14
B Battery: 14, 16 R Redialing: 32
C Call block: 37 Ringer ID: 39
One ring for blocked call: 38 Ringer tone
Call share: 34, 47 Intercom call (Base unit): 44
Call waiting: 34 Intercom call (Handset): 44
Call Waiting Caller ID: 34 Outside call (Base unit): 44
Caller ID number auto Outside call (Handset): 44
edit: 47, 53 Rotary/pulse service: 34
Caller ID service: 52 S Silent mode: 49
Caller list: 52 Sound enhancer: 34
Caller list edit: 53
Chain dial: 40
82
TGM420_450(en)_0426_ver031.pdf 82 2016/04/26 10:55:41

Index
SP-PHONE
(Speakerphone): 32
T Talking Caller ID: 52
Temporary tone dialing: 34
Time adjustment: 45
Transferring calls: 35
Troubleshooting: 64
TTY: 79
V VM (Voicemail): 60
Voice announcement
language: 21
Voice paging: 35
Voicemail: 60
Volume
Receiver: 32
Ringer for intercom call (Base
unit): 33, 44
Ringer for intercom call
(Handset): 33, 44
Ringer for outside call (Base
unit): 33, 44
Ringer for outside call
(Handset): 33, 44
Speaker: 32
W Wall mounting: 61
83
TGM420_450(en)_0426_ver031.pdf 83 2016/04/26 10:55:41

IMPORTANT!
If your product is not working properly. . .
1 Disconnect AC adaptor and remove batteries from base unit.
2 Reconnect AC adaptor and reinsert batteries into base unit.
3 Check if telephone line cord is connected.
4 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
5 Read troubleshooting page in the Operating Instructions.
Visit our Web site: http://shop.panasonic.com/support

L FAQ and troubleshooting hints are available.
For your future reference

We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase

(found on the bottom of the base
unit) Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490

© Panasonic System Networks Co., Ltd. 2016
Printed in Malaysia
*PNQX7794ZA*
*PNQX7794ZA*
PNQX7794ZA PT0416YK0
TGM420_450(en)_0426_ver031.pdf 84 2016/04/26 10:55:41

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Operating Instructions

Amplified Cordless Telephone with Digital Answering Machine

Before initial use, see “Getting Started”

Consulte “Guía Rápida Española”, página 73.

For assistance, visit our Web site: http://shop.panasonic.com/support for

Please register your product: http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 1 2016/04/26 10:55:37

TGM420_450(en)_0426_ver031.pdf 2 2016/04/26 10:55:37

TGM420_450(en)_0426_ver031.pdf 3 2016/04/26 10:55:37

4 For assistance, please visit http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 4 2016/04/26 10:55:37

Expanding your phone system

*1 Maximum receiver volume is 40 dB (when the booster is on).

For assistance, please visit http://shop.panasonic.com/support 5

TGM420_450(en)_0426_ver031.pdf 5 2016/04/26 10:55:37

Graphical symbols for use on equipment and

6 For assistance, please visit http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 6 2016/04/26 10:55:37

For your safety

For assistance, please visit http://shop.panasonic.com/support 7

TGM420_450(en)_0426_ver031.pdf 7 2016/04/26 10:55:37

Ni-MH rechargeable batteries (supplied)

8 For assistance, please visit http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 8 2016/04/26 10:55:37

Important safety instructions

For best performance

For assistance, please visit http://shop.panasonic.com/support 9

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Notice for product disposal, transfer, or return

10 For assistance, please visit http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 10 2016/04/26 10:55:37

For assistance, please visit http://shop.panasonic.com/support 11

TGM420_450(en)_0426_ver031.pdf 11 2016/04/26 10:55:37

12 For assistance, please visit http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 12 2016/04/26 10:55:37

Handset battery charging

Charge for about 7 hours.

R Follow the directions on the display to set up the unit.

Handset battery level

Panasonic Ni-MH battery performance

*1 If eco mode is on and booster is off.

For assistance, please visit http://shop.panasonic.com/support 13

TGM420_450(en)_0426_ver031.pdf 13 2016/04/26 10:55:37

Handset battery installation (for replacement)

Base unit backup batteries

Base unit battery status when a power failure occurs

Panasonic Ni-MH battery performance when operating on

14 For assistance, please visit http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 14 2016/04/26 10:55:37

Base unit battery installation (for replacement)

1 Disconnect the telephone line cord (A).

For assistance, please visit http://shop.panasonic.com/support 15

TGM420_450(en)_0426_ver031.pdf 15 2016/04/26 10:55:37

Note when setting up

Note for battery installation

Note for battery charging

Intelligent eco mode

16 For assistance, please visit http://shop.panasonic.com/support

TGM420_450(en)_0426_ver031.pdf 16 2016/04/26 10:55:37