Proposal for “PharmaUltimus”

Pharmaceutical ERP Solution from LeadSoft

Company LOGO

LeadSoft Bangladesh Limited

www.leads-bd.com

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

Creation/ Modification History Record Card

Sl Date Version Description Created/Changed Approved/Reviewed by

by
1 10-Jun-12 1.0 Created & Approved Ahsan Kabir EPG

2 20-Aug-15 2.0 Reviewed & Approved Abdul Ahad EPG

for QMS version 2.0

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

Ref.No.: LEADS/078/553

July 17, 2015

Chief Executive Officer

XYZ Pharmaceuticals
XYZ Tower (10th Floor)
Dhaka – 1230.

Subject: Technical & Financial Proposal for “PharmaUltimus” Pharmaceutical ERP Solution
by LeadSoft Bangladesh Limited.

Dear Sir,

This has reference to our meeting with your and several interactions with your team
regarding ERP solution for your esteem organization we are pleased to submit our proposal
as attached herewith.

We hope our offer meets your expectation and we are looking for a favorable decision.

Thanking you and assuring you of our best service at all times.

Sincerely yours

Chowdhury Mohibul Hasan

Account Manager, Marketing
LeadSoft Bangladesh Limited

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

PROPOSAL FOR

“PharmaUltimus” Pharmaceutical ERP Solution

Prepared for:

XYZ Pharmaceuticals
XYZ Tower (10th Floor)
Plot 1/A, Jasimuddin Avenue
Sector – 3, Uttara Model Town
Dhaka – 1230.

Prepared by:

LeadSoft Bangladesh Limited

Adamjee Court Annexed 2, 5th Floor
119-20 Motijheel C/A
DHAKA 1000, Bangladesh
URL: www.leads-bd.com

July 15, 2008

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

COPYRIGHT NOTICE
Copyright © LEADS Corporation Limited. All rights reserved.

This document is confidential and proprietary to LEADS Corporation Limited. Without

limiting the rights under copyright, no part of this document may be reproduced, stored in
or introduced into a retrieval system, or transmitted in any form or by any means
(electronic, mechanical, photocopying, recording, or otherwise), or be used to make a
derivative work (such as translation or adaptation), or be disclosed to third parties, or for
any purpose, without the express written permission of LEADS Corporation Limited.

Complying with all applicable copyright laws is the responsibility of the user.

The names of companies and products mentioned herein may be the trademarks of their
respective owners.

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

Table of Contents
1. Executive Summary.........................................................................................................5
2. Value Proposition.............................................................................................................6
3. Business Requirement......................................................................................................7
3.1. Business opportunity and customer need.........................................................7
3.2. Business objective.................................................................................................7
3.3. Business Requirement Database........................................................................7
4. Solution Architecture.....................................................................................................14
5. Operating Environment..................................................................................................15
6. Solution Approach.........................................................................................................15
6.1. Project Management..........................................................................................16
6.2. Software Engineering.........................................................................................18
6.3. Quality Assurance...............................................................................................20
7. Change Control..............................................................................................................21
8. Deliverables...................................................................................................................22
9. Implementation Schedule...............................................................................................22
10. Expansion scope.........................................................................................................23
11. Assumption................................................................................................................23
12. Acceptance Criteria....................................................................................................23
13. Dependency & Constraints........................................................................................23
14. Business Risk.............................................................................................................23
15. General Terms & Conditions.....................................................................................24
16. Leads Company Profile..............................................................................................25
17. Financial Proposal......................................................................................................34

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

1. Executive Summary
Pharmaceutical Industry in Bangladesh has shown an excellent growth in recent years. At the same
time the Pharmaceutical industry is becoming increasingly competitive with stringent requirement of
regulatory compliance. They are in continuous pressure to optimize supply & demand chain
performance, improve regulatory compliance and market share in parallel. More importantly, they are
trying to figure out how to make their businesses more profitable in such a competitive environment.
Having a more complete knowledge of the entire enterprise—objectives, measures, targets and
initiatives—an effective tracking and reporting can give pharmaceutical companies the competitive
edge. The current effort is to go beyond just tracking and reporting. Smart Pharmaceutical companies
are now putting extend focus to make sure the optimized utilization of each resource along with
monitoring of processes related to internal and external regulatory and quality assurance requirement.
XYZ Pharmaceuticals is a new entrant in pharmaceutical industry of Bangladesh. But it is not new in
Global perspective. It has pharmaceutical operation in Middle East, Africa and Europe. XYZ
Pharmaceutical is planning to start its operation in Bangladesh very soon. From the beginning XYZ
Pharmaceutical is focusing on quality, resource optimization, diversification, strong market presence
and regulatory compliance at its full length. For a successful transmission of this vision and focus at
operational level XYZ Pharmaceutical is looking an ERP solution which will work as virtual replica of all
business process at practice. The initial focus areas of implementing EFP for XYZ Pharmaceuticals are
Human Resource, Sales & Distribution, Finance & Accounting, Procurement, Production Planning,
Quality Control and In-Process Management. To achieve competitive edge in managing the operation
XYZ Pharmaceuticals needs the ERP partner with proven experience and performance in
pharmaceutical industry of Bangladesh — LEADS is that partner. With over sixteen years of experience
in designing, implementing and supporting Enterprise Applications, LEADS has the required personnel
and expertise to provide a customized ERP which will enrich XYZ Pharmaceuticals the power to
succeed.
LEADS looks forward to closely working with XYZ Pharmaceuticals as a partner towards a continuous
improvement in the area of aligning information technology for better management of business.

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

2. Value Proposition
LEADS has successfully developed and implemented the ERP solution for a number of customers in
Bangladesh. Our customers include Financial Institute, Pharmaceutical Industry, Government, UN
Organizations etc who are successfully utilizing our solution to maintain their leadership position and
achieve consistent performance.

LEADS is offering the ERP Solution for XYZ Pharmaceuticals based on LEADS experience of providing the
similar solution to the renowned pharmaceutical companies in Bangladesh like Healthcare
Pharmaceuticals Limited, Healthcare Distributions Limited, Ziska Pharmaceuticals Limited, Delta
Pharmaceuticals, Radiant Pharmaceuticals etc. The business processes differ from one pharmaceutical
company to another pharmaceutical company, one geography to geography. LEADS has the experience
and knowledge of those differences in business process requirement. LEADS does not just provide a
standard application to everybody, it listen to an organization’s exclusive need and provide a
customized ERP solution absolutely based on that customer’s own business process and LEADS
experience of the industry. The industry knowledge and customizability ensures the quick adoption of
the solution within customer’s organization, which promise a better Return of Investment. LEADS
Pharmaceutical ERP is an integrated and modular solution which allows customers the flexibility to
undertake implementation in phased manner based on priorities but with the assurance of integration.
LEADS maintains quality policy and has the commitment for continuous thrust for quality improvement.
LEADS is an ISO certified Organization since 2000 and following ISO guidelines for quality and
documentation from the beginning. LEADS significant investment in R&D and Process Engineering
ensures the reliable product in the aspect of technology and business process. Currently LEADS is going
through the process of getting certified as a CMMI III company within 2008.
A Complete profile of LEADS is attached for details about LEADS.

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

3. Business Requirement

3.1. Business opportunity and customer need

XYZ pharmaceutical currently planning to lunch their operation from December 2008. In traditional
system people who are responsible for managing operation of sales, distribution & production activities
has to under go huge and monotonous paper work. They can’t spend required time in creative thinking
or planning. The result is “failing to plan, planning to fail” – a very common scenario for unsuccessful
organization. Similarly the traditional manufacturing process is unmanageable & very much prone to
regulatory and quality non-compliance. Bottom line results in poor production & ROI.

Sales & Distribution team aspires a system which will help them to strategize, plan and monitor field
force activities and market response. Optimization of sales & distribution resources and improvement
of their Productivity is the key area of opportunity for XYZ Pharmaceuticals.

Production team wants to make sure that they can have a system to perform all their activities as per
the CGMP guidelines. It includes timely execution of production order as well.

Financial team is keen to make all the sales, distribution and production activities are being performed
as per budget & cost approval and inline with financial principals.

3.2. Business objective

BO-1: Align sales force activities with multi dimensional (volume, category) target
BO-2: Improve Market Share
BO-3: Improve Brand loyalty
BO-4: Compliance to CGMP
BO-5: Optimization of Resources (Man, Machine, Material)
BO-6: Hierarchical cost center implementation
BO-7: Real time Management Report

3.3. Business Requirement Database

Consider the customer needs and business objectives following requirements are finds
Id Description Dependency
BREQ1 Human Resources Management
 Define Organ-chart
 Employee Profile (Personnel, Educational,
Experience etc. )
 Leave Information
 Transfer Information
 Promotion
 Appraisal
 Punishment/Award Information
 Attendance

BREQ2 Payroll Management BREQ1

 Employee Salary information (all breakdown)
 Increment information

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

 Bonus / Special Intensive information

 Salary Calculation (supports multiple pay
frequencies including daily, weekly, semi-monthly and
monthly)
 Generate electronic pay slip
 Arrear calculation
 Integrate with financial accounting

BREQ3 Inventory Control

 Warehouse Information & Structure
 Multiple Warehouse Handling
 Reorder Policy & Inventory Forecasting
 Stock Transfer between Depot(Only available in central depot)
 Requisition
 Issue /Receive/ Return
 Stock Adjustment (Surplus, Shortage)
 Vendor manage Inventory (vendor wise stock tracking)
 Tracking according to Requisition /Sales order
 Tracking Sample, Gift issue

BREQ4 Product Management

 Different Vendor/Supplier Information
 Define Product Brief
 Define Bonus, Discount, Commission
 Define Sales/Purchase Rate
 Define Clinical Seminar/Meeting for New Product
 Define Product wise Budge Information
BREQ5 Promotional Material Management
 Define different type of Gift/Promotional activities
 Budget for Gift /Activities
 Preserve Quotation for Gift from different vendor
 Preserve gift procurement information
 Getting ROI against the Gift from Sales data
BREQ6 Depot Management BREQ3
 Daily data transfer from depot to H.O. In some cases H.O to
Depot
 Monitor daily Sales activity depot wise
 Monitor daily collection (Cheque, DD/Pay order, Cash, Other
Adjustment) depot wise
 Monitor Return activity depot wise
 Depot wise Outstanding (MPO /ASM )
 Monitor Stock Position and Stock Transfer
BREQ7 Doctors Locator Database
 Maintain Doctors profile (Specialization ,Degree, Experience,
Volume of patient)
 Doctors Rating

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

 Budget and approvals of cost of services for specific doctor

 Brand loyalty Information
 Automatic reminders and alerts on typical events like
birthdays and festivals
 Daily call report from field force(ASM/MPO)
 Feedback of Doctors activities from surveillance team
BREQ8 Chemist Locator Database
 Chemist Profile (Drug store type, Business size, Payment style,
others etc)
 Sales volume(OTC, Prescribe)
 Define credit limit
 Chemist Rating
BREQ9 Sales Operation BREQ1,BREQ3
 Define Sales Area(Region, Area, Market )
 Define Sales Target
 Define Sample Distribution Policy (target entry number of
samples for year)
 Define Gift Distribution Policy against the field force
 Mapping Doctors & Chemist to Field Force(ASM/MPO)
 Define credit policy against the field force
 Tracking field force activity
 Maintain all sales person work plan (monthly/weekly/daily
basis)
 Sales forecasting (basis on sales of last or current month
target)
 Field force performance evaluation, appraisal, control and
rewards
 Define different allowance for field force (TA/DA, Motorcycle
allowance, others etc.)
 Dispatch planning for Depots (basis on sales forecasting)
 Dispatch monitoring
BREQ10 Customer Service BREQ9
 Make Invoice according to credit policy
 Recover/ Collection against the Invoice (Cheque, DD/Pay
order, Cash, Other Adjustment)
 Sales Return
 Dispatch Invoice against the gate pass
 Delivery assistant tracking & proof of delivery
BREQ11 Financial Accounting
 Chart of Account
 Account head setup
 Trail balance(Control Account wise)
 Profit & Loss and trading account setup
 Balance sheet

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

 Transactional /Journal voucher

 Cash book
 Account receivable and payable ledger
 Bank book
 Day account balance
 Current balance
 Bill wise sales & purchase voucher
 Month closing
 Financial year closing
BREQ12 Vehicle Management
 Vehicle Brief (Category, Description, Model, Brand, others etc)
 Registration detail ( Reg.Number, fitness due date, Insurance
no, others etc.)
 Vehicle log (Daily mileage, fuel consumption, servicing time,
reaper cost etc.)
 Driver details
 Tracking location of vehicle
 Integrate with sales dispatch
BREQ13 SMS Interface
 Field force able to submit sales order
 Inform field force about their outstanding, sales target
 Field force will inform about monthly meeting
 Others feature can be added on demand

BREQ14 Procurement

 Supplier Information
 Indenter Information
 Purchase Order
 Quotation

BREQ15 Production Inventory management

 Raw & Packing Material Receive/Issue

 Inventory Control (Raw, Packing, Finish Product and Spare
parts)
 Material Allocation to Store
 Multiple warehouse handling
 Warehouse structuring(self, rack, bean)

BREQ16 Drug information and formulation

 Drug Information
 Raw/Packing Material Information
 Master Recipe /Drug master formula

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 Proposal for “PharmaUltimus”
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Company LOGO

 Define SOP
 Define Production Stage

BREQ17 Production planning BREQ16,BREQ21

 Production Order
 Formulation Order Creation
 Production Scheduling
 Bill of Material (BOM)
 Lot Management
 Production monitoring & follow up with visual display
 Shortage Monitoring (Chemical, Packing, Operational Support)

BREQ18 Process order release BREQ15,BREQ17

 Batch Requisition
 Material Staging & Identification
 Dispense Material
 Container Management

BREQ19 Manufacturing and packing BREQ17,BREQ18

 Production Stage Tracking
 Lot Accountability
 Operator Log Sheet
 Machine Log Sheet
 Finished good Allocate to Store

BREQ20 Quality Assurance & Quality control BREQ16

 Define Raw/Packing Material Specification

 Define Product Specification Production Stage wise
 Inspection Result
 Machine Cleaning Report
 In Process Inspection
 Define weight chart
 Checking Room Condition
 Release Decision

BREQ21 Room / Equipment management

 Equipment Information
 Room Information
 Spare Parts Information
 Equipment Calibration

BREQ22 Contract manufacturing BREQ17

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

 Client Information
 Client wise Material Receive & Issue
 Material Requirement Planning
 Client wise Inventory Control

BREQ23 Finished Product Delivery

 Delivery Challan
 Rebate Calculation (with VAT & tax)
 T.P Calculation
 Determination of VAT

BREQ24 Document Management

 Centralized document repository (makes it easy to find the
latest version of all documents).
 Upload word document & system data will map through word
mail merge feature
 Electronic signature capability authenticates document
approvals
 Automatic archiving and cataloguing provides a audit trail
 Easy downloadable batch history, HR Data & Others Data
BREQ25 Dynamic Report Generator
 User will able Create Report through Crystal Report
 User will also able create report in Excel format through this
system by writing stored procedure

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 Proposal for “PharmaUltimus”
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Company LOGO

Business Requirements map with the systems as accordingly

Sales & Distribution Systems Production Systems

 BREQ1  BREQ15

 BREQ2  BREQ16

 BREQ3  BREQ17

 BREQ4  BREQ18

 BREQ5  BREQ19

 BREQ6  BREQ20

 BREQ7  BREQ21

 BREQ8  BREQ22

 BREQ9  BREQ23

 BREQ10  BREQ24

 BREQ11

 BREQ12

 BREQ13

 BREQ14

 BREQ25

Note: BREQ1, BREQ14, BREQ23, BREQ25 can share both system

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

4. Solution Architecture
System will be designed web enable n-tier architecture approach and object oriented fashion. The
application will be designed with a clear separation between layers as shown in illustration below.

Presentation Layer
This is the layer that provides an interface for the end user into the application. That is, it works with
the results/output of the BLL to handle the transformation into something usable and readable by the
end user. Objects of presentation layer are web Pages.

Business Logic Layer Component (BLL)

This is the layer which takes care of all business logic. It contains things like the business rules, data
manipulation etc. The presentation layer connects directory to the BLL which in turn communicates
with DAL. The presentation layer will not communicate directly with the DAL.

Data Access Logic Component (DAL)

The data access layer is responsible for communication with the under laying database and provides
the usual Create, Retrieve, Update, Delete (CRUD) SQL operations.

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

5. Operating Environment
OE-1: The System will operate with Internet Explorer 6.0 or higher
OE-2: The Pop-up blocker must be disabled to allow Pop-ups (additional features).
OE-3: System shall operate on a server that is running Internet Information Services 6 (IIS6).
OE-4: System will support SQL Server 2005 and Oracle 11g both environment
OE-5: Application server and database server should be separated

6. Solution Approach
Leads follow the industry standard Project Management approach and software engineering
development lifecycle. Based on this standard Leads has own Quality management System (QMS) which
contains different procedure to ensure the software quality. XYZ system solution will be provided
according to this QMS. Overall QMS process interactions are shown bellow

Processes are described bellow

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

6.1. Project Management

Integrated Project Planning: This Procedure contain following step
Step-1: Management wills Indentify Project Manager (PM)
Step-2: PM will analyze proposal document & define the activities
Step-3: PM will requisition team member & requisition their training (if require)
Step-4: PM will conduct the kickoff meeting with project team members & customer
responsible person
Step-5: Published the kickoff meeting status
Step-6: PM will again analyze project document
Step-7: If clarification require PM will clarify it with relevant stakeholder
Step-8: PM will prepare the work break down structure ( WBS )
Step-9: Based on WBS PM Estimate job duration & ensure schedule
Step-10: PM will baseline Schedule & Estimation
Step-11: Project Management Plan will prepare
Step-12: PM will baseline the plan & job will delegate to the team members

Integrated Project Monitor & Control: This Procedure contain following step
Step-1: PM meeting the project team member & ensure their involvement
Step-2: PM will delivered the team member their roles & responsibility
Step-3: Identify Issue & deviation
Step-4: Update WBS
Step-5: Monitor the team members activities
Step-6: Indentify the deviation of their activities
Step-7: Performs corrective action
Step-8: When Project will close PM will collect all project documents
Step-9: Collect the Customer Feedback
Step-10: Ensure Responsible resource for feature maintainence
Step-11: Sign off meeting with customer
Step-12: Archive data and documents

Risk Management: This procedure contain following step

Step-1: Prepare Risk Management Strategy
Step-2: Indentify & analyze the risk
Step-3: Calculate risk exposure value based on probability & impact
Step-4: Escalate to Sr.Management
Step-5: Prepare the risk plan
Step-6: Develop contingency & mitigation action
Step-7: Baseline risk Plan
Step-9: Analyze mitigation & contingency actions
Step-10: Perform action
Step-11: Update Probability & Impact
Step-12: Report the risk status

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 Proposal for “PharmaUltimus”
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Company LOGO

Requirement Management: This procedure contain following step

Step-1: Study Proposal & contract
Step-2: Clarify with relevant stakeholder (especially with customer)
Step-3: Prepare requirement collection, analysis strategy & Plan
Step-4: Baseline the Plan
Step-5: Maintain Requirement traceability metrics (RTM)
Step-6: Manage & control requirements through Change Request
Step-7: Analyze the impact
Step-8: Prepare estimation & effort
Step-9: Perform Change
Step-10: Make test & review
Step-11: Update RTM
Step-12: Delivery the change

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

6.2. Software Engineering

Perform requirement analysis: This procedure contain following step
Step-1: Study Proposal & Contract
Step-2: Develop Scope statement
Step-3: Review Scope
Step-4: Send for customer signoff
Step-5: Baseline Scope
Step-6: Prepare Requirement traceability metrics (RTM)
Step-7: Elicit requirement from users & Clarify it
Step-8: Prepare Software requirement specification (SRS)
Step-9: Review SRS (vendor & customer both)
Step-10: Send for customer signoff
Step-11: Baseline SRS
Step-12: Update RTM

Perform High-Level Design: This procedure contain following steps

Step-1: Initiate Design
Step-2: Indentify the alternative (design alternatives)
Step-3: Select the best alternative
Step-4: Evolve operational concept
Step-5: Decompose the sub-system into unit
Step-6: Define system architecture & identify the interfaces
Step-7: Perform make/buy/ reuse analysis
Step-8: Prepare High Level Design (HLD)
Step-9: Prepare ERD
Step-10: Review the HLD
Step-11: Baseline HLD
Step-12: Update the Requirement traceability metrics (RTM)
Step-13: Prepare System & Integration test cases
Step-14: Review System & Integration test cases
Step-15: Baseline the System & Integration test cases
Step-16: Update RTM

Perform Low-Level Design: This procedure contain following steps

Step-1: Prepare the low level design (LLD)
Step-2: Review the LLD
Step-3: Baseline the LLD
Step-4: Update the RTM
Step-5: Prepare unit test case
Step-6: Review the Unit test case
Step-7: Baseline the Unit test cases

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

Step-9: Update the RTM

Perform coding-unit testing: This procedure contain following steps

Step-1: Develop code
Step-2: Perform the code review for find the defects
Step-3: Baseline the code
Step-4: Update the RTM
Step-5: Perform the unit testing & find the bugs
Step-6: Fixed the bugs
Step-7: Prepare User Manual
Step-8: Baseline product & support document

Perform Software Integration, sub-System and System Testing: This procedure contain following
steps

Step-1: Indentify team for integration

Step-2: Review the interface component
Step-3: Check all unit are tested & review
Step-4: Perform integration
Step-5: Review Integration
Step-6: Perform Integration test for find the bugs
Step-7: Fixed the bugs from integration testing
Step-8: Perform system testing for find the functionalities bugs
Step-9: Fixed the functionalities bugs
Step-10: Prepare release note for delivery

Perform Installation, Implementation and User Acceptance Testing: This procedure contain
following steps
Step-1: Set up UAT environment by customer
Step-2: Prepare for UAT (data, test cases which will be provided by customer)
Step-3: Conduct UAT & Find the bugs
Step-4: Fixed the bugs
Step-5: Take the customer signoff

Perform Maintenance and Support: This procedure contain following steps

Step-1: Indentify maintenance & support team

Step-2: Customer Ask for Support

Step-3: Fill-up the change request from (CRF) by support team with customer sign
Step-4: Update change log

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 Proposal for “PharmaUltimus”
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Company LOGO

Step-5: Take the PM approval

Step-6: Conduct the impact analysis
Step-7: Implement the change
Step-8: Perform review & test
Step-9: Defect to the closure
Step-10: Provide Support

6.3. Quality Assurance

Plan for the Quality Assurance: This procedure contain following step
Step-1: Identify Product & Process Quality Assurance (PPQA) responsible
Step-2: PPQA to the project
Step-3: Analyze Project Document
Step-4: Prepare the PPQA Plan
Step-5: Approve the PPQA Plan

Execute & Monitor the Quality Assurance: This procedure contain following step
Step-1: Execute PPQA Plan
Step-2: Perform PPQA Activities
Step-3: Prepare PPQA Report
Step-4: Submit PPQA report to PM
Step-5: Follow up for closure as per report
Step-6: Consolidated Activity Status for Reporting period

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

7. Change Control
The “Change Control Process” governs changes to the Project scope during the life of the Project. The
purpose of this process is to coordinate and properly document the development, installation, and
evaluation of new features and functionality during the Project. The process will apply to new
components and to enhancements of existing Project components. The Change Control Process will be
implemented at the start of the Project and will continue throughout the Project's duration.
A “Change Request Form” will be the vehicle for communicating any desired changes to the Project. It
will describe the change, the reason for the change, and the effect the change may have on the
Project.
Authorized person of Customer side will submit a written Change Request to the Project Manager for
the other party.Both LEADS and authorized person of Customer side will review the proposed Change
Request Form and approve it for further study or reject it. The costs for the study, if any, will be
agreed upon by both LeadSoft and you. The results of the study will be used to determine the effect
that the implementation of the Change Request will have on the cost and schedule of the Project.
The change management process will be applicable for scenarios which are not considered in the SRS
and hence evaluated effort will be chargeable to customer.
Both LeadSoft and authorized person of Customer side must sign the approved Change Request Form to
authorize the implementation.

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

8. Deliverables
Documents:
DOC-1: Statement of Scope (Which is approved by the customer)

DOC -2: Software Requirement Specification (Which is approved by the customer)

DOC -3: Training Material

DOC -4: User Manual

DOC -5: Database Structure (with Data dictionary & E-R Diagram)
Systems:
SYS-1: Pharmaceutical Distribution Systems
SYS-2: Pharmaceutical Production Systems

9. Implementation Schedule

--------------------------------- Project Management & Quality Assurance

---------------------------------------------

Phase Gantt Chart

1st month 2nd month 3rd month 4th month 5th month 6th month

Requiremen
t & Analysis

Design

Coding

Testing

Training

Pilot/UAT

Deployment

= Week

Note: Above Schedule for each system

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 Proposal for “PharmaUltimus”
Pharmaceutical ERP Solution from LeadSoft
Company LOGO

10. Expansion scope

ES-1: Digital service (order-collection) for Sales People might be included.
ES-2: Online order may be require for Chemist/Drug store
ES-3: Financial data might be integrate with corporate exiting systems

11. Assumption
AS-1: System may be deployed in central environment

12. Acceptance Criteria

AC-1: After approval scope by customer requirement collection will start
AC-2: Customer should approval Software requirement specification (SRS)
AC-3: Customer will ensure an implementation team who will be single point of contact
AC-3: Customer will ensure UAT & training environment (data, test cases software, hardware)
AC-4: Customer will provide all necessary documents related to business process
AC-5: Customer will provide adequate & relevant access to their exiting systems
AC-6: Customer will provide exiting system data in new systems recommended format

13.Dependency & Constraints

DE-1: Internet bandwidth for data transfer from depot/factory to head office
DE-2: Exiting financial data
CO-1: Compliance of exiting system data to new systems

14.Business Risk
RI-1: Inadequate computer skill of field level user
RI-2: Lack of business process clarity
RI-3: To many on going requirement change

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 Proposal for “PharmaUltimus”
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15.General Terms & Conditions

Following software development terms will be applied:

 XYZ Pharmaceuticals will provide OS and Database (Microsoft Windows Server and Microsoft SQL
Server) for ERP Software.
 XYZ Pharmaceuticals will provide required hardware and Network connectivity (LAN / WAN).
 XYZ Pharmaceuticals will ensure necessary anti-virus infrastructure.
 XYZ Pharmaceuticals will provide all the required forms and reports currently in use.
 XYZ Pharmaceuticals will use proposed ERP software within the XYZ Pharmaceuticals
 LEADS will keep all business rules proprietary to XYZ Pharmaceuticals confidential.
 LEADS will install and configure proposed ERP software at XYZ Pharmaceuticals’ Head Office.
 LEADS will organize sufficient resources to accomplish the job in scheduled time.
 LEADS will not be engaged in any real time data entry operation.
 LEADS will provide adequate training on custom application software to 10 users of XYZ
Pharmaceuticals.
 Maintenance consideration of proposed custom application software will be:
 Maintenance will cover error free operation of custom application software.
 LEADS will provide maintenance support for three months from the day of implementation
without any additional charges.
 Any Major changes in database, input form and output report will not be covered under
maintenance.
 Incorporation of major changes and enhancements regarding business rules of
 XYZ Pharmaceuticals will not be covered under maintenance.
 Maintenance will only cover smooth operation of existing scope, mentioned in final
requirement specification document.
 XYZ Pharmaceuticals may go for annual maintenance contract with LEADS after the three
months free maintenance period.

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16. Leads Company Profile

Company Name : LEADS Corporation Limited

Address : Adamjee Court Annexe-2 (5th Floor)

119-120 Motijheel Commercial Area
Dhaka-1000, Bangladesh
Telephone : +880-2-955-2145

Fax : +880-2-956-5586

E-mail : info@leads-bd.com

Year of Establishment : 1992

Employee Strength : Sales & Marketing : 20

Software Professionals : 70
Hardware Engineers : 50
Finance & Administration : 19
Planning/Operation/HR : 11
----------------------
Total : 170
----------------------
URL : www.leads-bd.com

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 Proposal for “PharmaUltimus”
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Associate Companies

1. Company Name : LeadSoft Bangladesh Limited

Address : Adamjee Court Annexe-2, 5th Fl.

119-120 Motijheel Commercial Area
Dhaka-1000, Bangladesh
Telephone : +880-2-955-2145
Fax : +880-2-956-5586
E-mail : info@leadsoft.biz

URL : www.leadsoft.biz

This company specializes in Software and Services business.

2. Company Name : LEADS Technology Limited

Address : Adamjee Court Annexe-2, 5th Fl.

119-120 Motijheel, Commercial Area
Dhaka-1000, Bangladesh
Telephone : +880-2-955-2145
Fax : +880-2-956-5586
E-mail : info@leads-bd.com

This Company is involved in creating Infrastructure for its customers.

3. Company Name : LeadSoft, Inc.

Address : 915 Crimson Ct.

Morganville
New Jersey 07751
U.S.A.
Telephone : (732) 792-3843
Mobile : (347) 866-2405
E-mail : info@leadsoft.biz

URL : www. Leadsoft.biz

This Company, incorporated in the USA, is the nucleus for studying, designing, developing,
implementing and supporting Software and Services for North American Customers.

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 Proposal for “PharmaUltimus”
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Company LOGO

LEADS History

NCR Corporation, the Computer Company from Ohio, USA, had been operating in Bangladesh since
1971 for marketing and maintaining Computer Hardware. In 1992 LEADS Corporation Limited took
over NCR Corporation’s Bangladesh operation and was appointed Exclusive Distributor of NCR for
Bangladesh. LEADS bought over NCR's assets and liabilities and also inherited all their staff and
customers. Thus, LEADS became a virtual successor of NCR in Bangladesh.

NCR Bangladesh had started developing a Branch Banking Application Software called "PcBANK" in
the mid-80s. LEADS, as the successor, have upgraded the Package as an Integrated Banking Application
Software, which is available in Client-Server Environment. This software is currently being used by 15
Commercial Banks in over 400 branches.

LEADS, in its journey of innovation in Information Technologies, has achieved strong footprint in many
industries, such as Capital Market, Merchant Bank, Insurance, Manufacturing and Distribution.

Today LEADS is considered the largest IT Solution Provider of Bangladesh and has become an IT
partner of choice for managing People, Process and Environment. Continuous thrust for improving
quality is the reason behind its success. From paltry 12 individuals, which LEADS inherited in 1992, it
has now a core competent team of 170+ personnel.

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 Proposal for “PharmaUltimus”
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Company LOGO

Software House

A clearly stated corporate mission, ably backed by total commitment of its staff, has made LEADS the
NUMBER ONE software house of Bangladesh. LEADS provides a wide range of business applications
for all kinds of users starting from the smallest operation with one PC to a networked environment.
Whether the user requires small household financial software, or a fully integrated real-time on-line
banking application, or an ERP, with electronics interfaces, LEADS is geared towards satisfying the
customer needs fully and completely.

LEADS' success story is the outcome of its commitment to maintain a team of fully trained highly
developed competent technical personnel who are required to update themselves on a continuous basis
from home and abroad. Investment in training is one area where LEADS refuses to cut corners.

EXPERTISE IN OPERATING SYSTEM

LEADS has been maintaining and supporting for years different variants of UNIX that includes NCR
Unix, SCO Unix/ OpenServer/ UnixWare, Linux. LEADS also have a number of professionals on MS
Windows 2000/2003 Server including MCSE. Hardware and Software personnel are trained from home
and abroad on the existing as well as new tools & products. They are required to update themselves on a
continuous basis.

EXPERTISE IN RDBMS

LEADS has a proven expertise in relational database management system. The RDBMS includes
Oracle, Informix, Microsoft SQL Server, MySQL. The software professionals are trained on database
administration and tuning of these products.

EXPERTISE IN DEVELOPMENT TOOLS AND LANGUAGES

LEADS maintains a highly skilled group of software professionals equipped with various technologies
as follows:

Analysis & Design : OOAD & UML

Architecture/Framework : Client-Server, n-Tier & CSLA.NET
Application Servers : MS IIS, Oracle AIS & Apache
Languages/ Development Tools : C#, VB.NET, VB6, ADO.NET, XML, Java,
Oracle Developer & COBOL
Web Technologies : HTML, DHTML, PHP, ASP, ASP.NET, VBScript,
JavaScript, JSP & XML
Component Technologies : COM, DCOM, COM+, WINAPI, J2EE & EJB
Other Tools : Crystal Reports, Visual UML, CodeSmith, VSS,
VbExpress & NetAdvantage

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 Proposal for “PharmaUltimus”
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Company LOGO

IN-HOUSE TRAINING FACILITIES

LEADS maintains an in-house Training Center where regular classes are held for its own staffs.
Whenever a person acquires knowledge about any new product, it is transferred to others in the
organization. The same facility, where all necessary equipments are installed, is used to impart training
to LEADS' customers.

SERVICE FACILITIES IN CHITTAGONG & OTHER CITIES

LEADS maintains a Branch in Chittagong where required technical personnel are posted. Adequate
stocks of spare parts are kept there to support customers in that region. In addition, LEADS' Engineers
have been implementing and maintaining installations all over the country.

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 Proposal for “PharmaUltimus”
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Company LOGO

Solution Provider

LEADS offers system study, system design, development, implementation, support and maintenance, as
well as project management, project service and consultancy service on variety of platforms. LEADS
has developed solutions out of many years of experience and professional expertise. Its aim has been to
design and develop software products that suit tomorrow's business requirements.

LEADS offers flexible delivery options which include total or shared responsibility for projects. Work is
undertaken at the clients’ location or at LEADS’ development center. Work can also be performed for
any stage of the project life cycle.

LEADS provides on-site / off-shore software development solution and custom application development
along with technical support and maintenance services. It offers solutions in almost all major areas with
special focus on commercial banking, investment banking, merchant banking, manufacturing, sales,
distributions, MIS etc.

Turnkey projects have always been LEADS' forte. The methodology adopted includes a mix of on-site
and off-site activities. Study and analysis are the activities that are performed on-site in close interaction
with the customers and end-users. System design, development and testing are performed off-site in
LEADS' premises. It has also successfully participated in 'Joint Application Development' projects,
where a number of parties have developed various components of an Application Package.

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 Proposal for “PharmaUltimus”
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Company LOGO

Networking

Deploying and implementing networks and network enhancements are crucial to the success of business.
LEADS understands that it is not only important what products the customer selects, but also how the
customer can implement those products efficiently and effectively. With our various network services
you can rely on LEADS to meet your deployment and implementation goals.

Guided by years of professional experience, LEADS can provide design and installation services for all
types of structured cable systems. We specialize in the installation of both copper and optical fiber
media, and ensure long term performance, system integrity, and cable investment protection.

Our designs are meant to fit our customers’ needs using high performance equipment. Our solutions
cover all types of copper and fiber cabling, using flexible patching and cable management systems
which provide companies the ability to expand and enhance their networks as their needs change. Our
network expertise includes all aspects of different layers of switching and routing in LAN and WAN by
using the appropriate technology.

LEADS’ qualified team of professionals is specialized in local and wide area network installation and
maintenance. Our network specialists have experience in designing and optimizing network, such as:

 Topology construction and network design

 Network installation and implementation
 Support for Windows 98/NT/2000/2003, and UNIX networks
 Structured Cabling

LEADS’ designs and installations are in compliance with the Electronic Industries Association/
Telecommunications Industry Association (EIA/TIA) and Commercial Building Wiring Standards 568
and 606. These standards were developed by industry professionals with the primary intent to identify
requirements that support multi-product, multi-vendor platforms.

Being totally vendor independent, LEADS tailors its network configuration designs to meet our
customer's functional and budgetary needs. LEADS has trained professionals to ensure proper
installation and subsequent maintenance of all structured cabling systems.

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 Proposal for “PharmaUltimus”
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Company LOGO

Strategic Partners

Cisco Systems, Inc.(www.cisco.com) is the worldwide leader in networking for the

Internet, Cisco's Internet Protocol-based (IP) networking solutions are the foundation
of the Internet as well as most corporate, education, and government networks around
the world. Cisco was founded in 1984 by a group of computer scientists from
Stanford University. Cisco provides the broadest line of solutions for transporting
data, voice and video within buildings, across campuses or around the world.

Datacard Group (www.datacard.com) offers the world's best-selling secure ID and

financial card personalization solutions. The company's portfolio includes systems
for high-volume card issuance, card delivery, secure ID issuance and passport
production, plus extensive service and supply offerings. Based in Minneapolis of
the USA, DataCard Group serves customers in more than 120 countries.

Headquarter in Austin, Texas, USA, Dell Inc. (www.dell.com) listens to customers and
delivers innovative technology and services they trust and value. Uniquely
positioned by its direct business model, DELL sells more systems globally than any
computer company, placing itself at No. 25 on the list of Fortune 500 Companies.
Revenue for the past four quarters was $57.4 billion.

NCR helps its customers to transform transactions into relationships and use
information more effectively and dynamically to make smarter business decisions
faster. NCR have been doing this since the very beginnings of the company in
1884. While its technology may have evolved from the world’s first cash registers
to the retail systems, ATMs and IT services of today, NCR’s central mission – to
use innovative technology imaginatively to solve its customers’ business problems
– has not changed for over 120 years. And as technology continues to advance, so
does NCR’s commitment to business excellence and delivering superior value,
making NCR a trusted business partner to companies around the world.

With the acquisitions of FNS of Australia, TCS Financial Solutions has become a
strategic business unit of Tata Consultancy Services of India. Dedicated to provide
business application solutions to financial institutions globally, TCS Financial
Solutions has compiled a comprehensive product portfolio under the brand name
TCS BαNCS (www.tcs.com/bancs), with the mission to provide best of breed solutions
that will drive growth, reduce costs, mitigate risk and offer a faster speed to market
for clients. With a global customer base in excess of 200 installations operating in
over 80 countries, TCS Financial Solutions delivers state-of-the-art software
solutions for the banking, insurance and capital market industries worldwide.

Teradata Corporation of the USA (NYSE: TDC) [www.teradata.com] is the global

leader in Data Warehousing and analytic technologies that make smart companies
smarter. Teradata provides the most knowledgeable and experienced consulting
professionals, highest performing technology, industry-leading innovation, and a
world-class network of customers and partners to make faster & smarter decisions
that give customers a decisive competitive advantage.

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 Proposal for “PharmaUltimus”
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Company LOGO

VeriFone Holdings, Inc. (www.verifone.com), a global leader in secure electronic

payment technologies, provides expertise, solutions and services for today with a
migration strategy for tomorrow. VeriFone, based in California USA, delivers
solutions that add value to the electronic payment process, resulting in improved
merchant retention and the generation of new sources of revenue for its partners
and customers. VeriFone solutions are specifically designed to meet the needs of
vertical markets including financial, retail, petroleum, government and healthcare.

Confidential V 2.0 Page 35 of 37

 Proposal for “PharmaUltimus”
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Company LOGO

17.Financial Proposal

“PharmaUltimus” Pharmaceutical ERP Solution’s license cost will be as follows:

SL Module Name Price

1 Human Resources Management
2 Payroll Management
3 Doctors Locator Database
4 Chemist Locator Database
5 Finish Goods Inventory
6 Product Management
7 Promotional Material Management
8 Sales Operation
9 Depot Management (Per Depot)
10 Customer Service
11 Vehicle Management
12 SMS Interface
13 Financial Accounting
14 Raw Material Procurement
15 Raw Material Inventory
16 Drug information and formulation
17 Production planning
18 Process order release
19 Manufacturing and packing
20 Quality control
21 Room / Equipment management
22 Contract manufacturing
23 Finished Product Delivery
24 Document Management
25 Dynamic Reporting (Optional)
Total
Amount In Words: Taka Only

26. Yearly Maintenance (bug fixing and 18%

smooth operation) Charge after the 3
months warranty period

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 Proposal for “PharmaUltimus”
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Company LOGO

The phase-wise Payment schedule is shown below:

Phase Completion Percentage of Total

Payment
At the time of Work Order 20%
Sign Off Requirement Specification 20%
Test or Pilot Deployment 30%
UAT and Training 30%

Installation and Implementation

LEADS will install and implement “PharmaUltimus” at XYZ Pharmaceuticals within 6 Months
after getting the firm work order. Lead time to start the job after receiving Work Order is
15 (Seven) working days.

Offer Validity: Offer will valid for two calendar months from the date of the offer.

Confidential V 2.0 Page 37 of 37