WALL MOUNTED AIR CONDITIONER

OWNER’S MANUAL

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 READ BEFORE OPERATING

This product has been det ermined t o be in compliance wit h t he Low Volt age Direct ive ( 2006/95/EC),
and t he Elect romagnet ic Compat ibilit y Direct ive ( 2004/108/EC) of t he European Union.
CONTENT
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment) 1. READ BEFORE OPERATING

(When using this air conditioner in European countries, the following guidance must be followed) 1.1 Safety Precautions 03
- This marking shown on the product or its literature, indicates that waste electrical and eletrical equipment (WEEE as in 1.2 Part Names 06
directive 2002/96/EC) should not be mixed with general household waste.
It is prohibited to dispose of this appliance in domestic household waste.
For disposal, there are several possibilities: 2. OPERATION
1. The municipality has established collection systems, where electronic waste can be disposed of at least free of charge to
the user.
2. When buying a new product, the retailer will take back the old product at least free of charge. 2.1 Operating Conditions 07
3. The manufacture will take back the old appliance for disposal at least free of charge to the user.
4. As old products contain valuable resources, they can be sold to scrap metal dealers. 2.2 Manual Operation 07
Wild disposal of waste in forests and landscapes endangers your health when hazardous substances leak into the 2.3 How it Works 08
ground-water and find their way into the food chain.
2.4 Directional Control 09
Indoor Unit Outdoor Unit Rated Voltage & Hz 2.5 Special Functions 10
42QHC009DS*/42QHC009ES* 38QHC009DS*/38QHC009ES*
3. CARE
42QHC012DS*/42QHC012ES* 38QHC012DS*/38QHC012ES* 220-240V~, 50/60Hz
42QHC018DS*/42QHC018ES* 38QHC018DS*/38QHC018ES* Care and Maintenance 11
42QHC024DS*/42QHC024ES* 38QHC024DS*/38QHC024ES*
4. TROUBLE SHOOTING
CAUTION
Guides, Tips and Cautions 13

Read this manual before using the product! WARNING!

This appliance can be used by children aged from 8 years and above and persons with reduced physical, -This appliance is not intended for use by persons (including children) with reduced
sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or physical, sensory or mental capabilities, or lack of experience and knowledge, unless
instruction concerning use of the appliance in a safe way and understand the hazards involved. they have been given supervision or instruction concerning use of the appliance by a
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without person responsible for their safety.
supervision. - Children should be supervised to ensure that they do not play with the appliance.
Moving parts of appliance must be installed/located at the level not less than 2.3m from the floor.
ELECTRICAL work may only be performed by authorized personnel and inaccordance with national wiring
standard. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.

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 READ BEFORE OPERATING

1.1 Safety Precautions

● Follow these instructions carefully to;
Do not use flammable gas or Do not use a heating appliance in the
ombustibles such as gasoline, benzene, conditioned space.
- avoid incorrect operation, thinner, etc. in the conditioned space.
- prevent personal injury or consequential damage
- optimise product life
● The level of seriousness is classified as follows:

WARNING CAUTION
This symbol indicates the possibility of This symbol indicates the possibility of
personnel injury or loss of life. property damage or serious consequences.
Children must be advised not to play with Prolonged exposure to drafts may lead to
the air conditioner controls, moving parts muscular discomfort and dry eyes.
● Symbols used in this manual: and/or refrigeration and electrical
connections.

AVOID COMPLY

WARNING

The task of installing this product must Power plug must be securely inserted Operating with wet hands may result in Turn off the unit if unusual smells,
only be performed by suitably qualified into the socket outlet if applicable electrical shock sounds or vibrations are noticed. Contact
and appropriately experienced persons. authorized dealer.

Do not operate or stop the unit by Do not use extension cord or share the Do not attempt to repair, move or modify Seek professional help – contact an
connecting or disconnecting power plug same power outlet with other appliances your air conditioner. authorized dealer.

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 READ BEFORE OPERATING

CAUTION 1.2 Part Names

■ Indoor 1 2
Unplug the unit when unused for long The product is intended for human
periods comfort ONLY 3

et
utl
5

O
Air
Do not climb or place objects on the unit. Do not block air inlets or outlets. Poor
performance, increased running costs
and reduced product life will result. 1. Front Panel
2. Air Inlet
3. Display
4. Air Filter
5. Louver
■ Outdoor 6.Grille
7. Service valve
Disconnect BEFORE cleaning or Regularly inspect air filters and clean
servicing. them if required.
6 7

Display symbol represent:

Shows setting temperature in normal operation.

Shows room temperature in FAN mode.

Display it for three seconds when timer on is set, or activate

Air purification*, Swing, Turbo and Silence* fuction.
■ Display symbols Display it for three seconds when timer off is set, or cancel
When cleaning, use water sparingly to Never use strong detergents, solvents or Air purification*, Swing, Turbo and Silence* fuction.

prevent electrical shock. abrasive polish on the product. Defrosting operation*

Cold draft prevention*

ECO
Self clean*

Freeze Protection*
When ECO funciton* is activated, the display illuminates in
sequence as “ -- -- -- setting temperature -- ...” in
one second interval.
WIFI function (only for the model with WIFI module)*
[*] Model dependent

05 Note: A guide on using the infrared remote controller refer to the remote controller manual. 06

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 OPERATION
2.1 Operating Temperature 2.3 How It Works!
Indoor Outdoor Basic Operation Modes：AUTO / COOL / DRY / HEAT* / FAN
[*]Model dependent

Upper limit 32°C DB 46°C DB AUTO Mode

Cooling ● In this setting the system will automatically change modes and fan speed to the set
operation temperature.
Lower limit 18°C DB -15°C DB ● In spring and autumn, closer temperature control may require COOL/HEAT mode
changes.

27°C DB
DRY Mode
Upper limit 24°C DB
In this mode, priority is given to dehumidifying the air. Low fan speed and compressor
Heating cycling is used to achieve this and regulate room temperature.
operation
Lower limit 0°C DB -15°C DB SLEEP Mode
When selected, the set temperature will increase (cooling) or decrease (heating) by 1°C
per hour for the first 2 hours. Thereafter it keeps this new temperature for 5 hours
Note: DB - Dry Bulb
1. Optimum performance will be achieved within these operating temperatures.
before switching off.
2. When the unit operates above or below these conditions for a long time, system diagnostics may detect a malfunction This operation saves energy and improves night time comfort by synchronising with the
and the unit will not operate properly. body’s metabolism.
3. Room relative humidity - less than 80%. If the air conditioner operates outside this range, the surface of the air conditioner
may attract condensation. Please set the air flow louver to its maximum angle and set HIGH fan mode.
ECO Mode*
ECO mode can be activated at cooling mode for energy saving. When selected, the unit
will automatically regular the fan speed and compressor rotation. It provides you the
2.2 Manual Operation same comfort with minimum power consumption in 8 hours running time.
The set temperature can be selected from 24 ~ 30 °C when ECO is activated.
Manual operation is available to control the unit when your remote is unavailable.
ACCESS Hints For Economical Operation
Open the front panel by carefully
● Adjust the temperature to achieve moderate comfort levels.
lifting both ends at the same time.
● Excessively low or high temperatures waste energy.
Once lifted sufficiently, a click is heard
● Improve performance by keeping windows and doors closed.
and it becomes self-supporting.
● Limit energy usage [run time] by using the TIMER function. cold hot

Manual Button
OPERATE Use the timer Please clean
Press the manual button repeatedly to change modes as follows; effectively

a Once = AUTO mode [heat, cool or fan and auto fan speed].
b Twice=COOLING mode [ switches to AUTO mode after 30 minutes (mainly used for
Please close
testing purpose)].
c Three times = OFF. ● Do not block air inlets or outlets. It will cause poor performance, increased running costs
COMPLETE and reduced product life.
Close the panel by firmly tugging downwards on both ends until it returns to its original ● Inspect the air filters periodically, and clean them when needed.
position.
RESTORE
Using the remote controller will return the unit to normal operation.
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 OPERATION
2.4 Directional Control 2.5 Special Functions
Adjusting vertical air flow ■ Compressor Delay ■ WIFI Control*
● Press “AIR DIRECTION” on remote controller to adjust vertical
At start-up, a time delay of 3 ~ 4 minutes With WIFI function, the unit can be
air flow direction. The louver position moves slightly
protects the compressor. controlled either by remote controller or by
each time the button is pressed.
■ Auto Defrost your mobile phone. Connect the WIFI
● Press “SWING” to engage continuous louver motion.
Ice develops on the outdoor unit in heating module and communication module with
Note: Please refer to the REMOTE CONTROLLER MANUAL for details
mode. To defrost this ice, the indoor fan display board to activate this function.
WARNING! stops for a few minutes before heating ■ Air Purification*
Adjusting horizontal air flow
Do not attempt this adjustment continues. Ionizer*
Step 1
while the machine is in operation. Negative ions are added to the air to
ISOLATE the unit at the MAIN switch ■ Cold Draft Prevention
Accidental contact with the fan
(or unplug) To avoid uncomfortable when the air simulate the effects of forests and
may cause serious injury.
Step 2 conditioner get into heating mode, the indoor waterfalls on humans.
Pull horizontal louver downwards using both hands. unit will preheat before the fan starts. This Plasma*
Step 3 delay should only last a few minutes. Dust particles in the passing air stream are
Identify the lever/s as indicated. charged electrically. This enhances dust
■ Auto Restart
[On uppermost part of air outlet and linked to recessed vertical blades] collection, odour reduction and reduces
The unit will automatically restart after a
airborne bacteria mortality.
power interruption.
Previous user’s settings are all recovered. ■ Self Cleaning*
Airborne bacteria always grows provided that
■ Auto Leak Detection
there is moisture on the indoor heat excharger.
Lever When refrigerant leakage is detected,
Regular drying of the exchanger prevents this
Step 4 the unit will display “EC” code or flash
growth. By simply pressing the “self clean”
Move the lever/s left or right to guide the air in the desired direction. LEDs [model dependent].
button, the controller will automatically manage
Step 5 ■ Mildew Prevention* the process.
ENERGISE the unit at the MAIN switch! (or plug back in) This function keeps the indoor fan running
Attention: Isolating the main power supply synchronises the horizontal ■ Turbo
in low speed for 7 ~ 10 minutes after being
louver. The Turbo function makes the unit work
turned off by the user in cooling mode.
extra hard to reach your present
Drying the water droplets on the indoor
temperature in the shortest time possible.
CAUTION Features (Model dependent) heat exchanger prevents mildew growth.
Louver position
Maximum down ■ Auto swing of horizontal air flow Interrupting this process may scramble the control logic.
In COOLING or DRY mode, condensate may Press “SWING” for two secends to To reverse this, briefly disconnect the electrical supply. [*] Model dependent.
form and drip from unit in high humidity condition. engage vertical blades swing motion.
Narrow opening Note: Please refer to the REMOTE
Restricted air flow reduces performance and CONTROLLER MANUAL for details.
may cause condensate. ■ Louver Memory
Closed Horizontal louver angle is memorised and
Do not operate if it will not open – damage will return to the position last selected by
may occur. the user.
Louver action This will not happen in TURBO mode,
After a quick restart, louver may remain running by manual control buttons, or after
static for about 10s. 10
09 a power interruption.

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 CARE

Care and Maintenance Storage Preparation [long idle periods]

1) Clean the air filters
General Cleaning
DISCONNECT from power source 2) In humid or damp climates, operate in Fan mode until the unit has dried out.
Use a soft damp cloth when cleaning the
BEFORE attempting to clean or service! 3) Turn the air conditioner off with the remote controller and remove the batteries.
grille, casing and remote controller.
4) Disconnect from the power source.
CAUTION
Re-use After Storage
1) Reconnect to the power source
2) Wait 24 hours when the ambient temperature is low (For inverter model).
● No chemicals e.g. detergents, solvents,
3) Reinstall the batteries into the remote controller and turn the unit on.
abrasive polish, etc,
● No heat (over 40°C)
Preventative Maintenance
Filter Cleaning
Regularly check your unit for:
1 Open the front panel by carefully lifting 2 Hold the tab on the filter to move it up a
1. Obstructed airflow through the indoor and outdoor units.
both ends at the same time. little, then pull slightly towards you .
2. Water or oil leaks.
At a certain angle, a clicking sound is Now extract the filter by gently pulling it
3. Damaged or disconnected wires
heard and it becomes self-supporting. downwards.

CAUTION

Metal parts may have sharp edges that cause injury. Take care!

3 Unclip the small specialized filter. 4 Clean the large air filter/s with soapy Regular high level maintenance of the indoor and outdoor units is essential.
water. Rinse with fresh water. Shake off - Specialist MAINTENANCE is required to do deep-clean, lubricate and function check of
excess water. all critical components.
- Do not attempt such work by yourself.
- Contact a suitable service provider.

5 Vacuum clean the small filter/s. 6 Refit the small filter onto the large filter.
[Replace occasionally]

7 Re-insert into unit in the reverse order 8 Close the front panel.
described in point 2 above.

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 TROUBLE SHOOTING
Guides, Tips and Cautions CONCERN PLEASE FIRST CHECK!
The following may occur during normal operation,
and may not indicate malfunction. • Is there a power failure?

Case Explanation • Has a switch been turned off, a circuit breaker tripped or a fuse blown?
Unit will not operate. • Are the batteries in the remoter control fresh?
Cooling or heating is delayed. A 3 minutes delay protects the compressor.

Fan speed changes – off , very slow and Automatically happens in heating mode - prevents • Are the clock and timer on the remote set correctly?
then normal cold air blowing onto occupants.
• Are the temperature and mode settings correct?
The heating operation stops suddenly and Frost removal on outdoor unit is in
defrost-light blinks. progress (5 ~ 10mins). • Are the air filters clean?
May occur when unit temperature is low and room
Mist coming out of the indoor unit • Are the windows and doors closed?
air is hot and humid. Not cool/warm enough.
“Hissing”: normal – gas pressure equalizing when • Is air flow unrestricted in & out of indoor & outdoor units?
compressor stops or starts.
Low volume sounds are emitted by "Squeaking": normal expansion and contraction of • Is fan speed on high and louvers allowing maximum flow?
the air conditioner plastic and metal parts.
Rushing air – normal when louver resets
its position. UNIT NOT RESPONDING AS REQUIRED?
• Record the product’s model number,
May occur when air conditioner is used for the
Dust discharges from the unit. • Contact a suitable contractor,
first time or has not been used for a long time.
• Share all observed details!
Emits a peculiar odour. Usually caused by chemicals, cigarette smoke, cooking
etc. If not the case call your suitable contractor.
CAUTION
Changes to fan only while cooling or heating. Room temperature is the same as that selected with
the remote. If not the case call a suitable contractor.
May occur when outdoor temperatures are close In the case of ANY of the following, turn off the unit immediately!
to or below zero degrees Celsius.
Poor heating performance
• Power cord is damaged or abnormally warm.
If not the case call a suitable contractor. • Burning odours are smelled. ?
?
• Loud or abnormal sounds are heard.

?
Normal when power is restored after a • A power fuse blows or a circuit breaker trips frequently.
Turns on automatically • Water or other objects fall into or out of the unit.
power failure.
• Indicators blink continuously.

FAN
HIGH
( C)ˇ

MED
LOW
TEMPERATURE
SET

SPEED
TEMP
AUTO

FAN

ON
COOL

TIMER
ON/OFF
DRY

OFF
HEAT

TIMER
SLEEP
MODE

TURBO
LOCK
RESET

DISPLAY
LED
SWING

DIRECTION
AIR
Interference from cell phone towers and remote • A self-diagnostic code is displayed e.g. E0, E1, E2 … or P0, P1, P2… etc.
boosters may cause the unit to malfunction.

Disconnect the power and then re-connect.

Operation is erratic, unpredictable or DO NOT ATTEMPT TO CORRECT THESE ITEMS YOURSELF!
unresponsive. Press the ON/OFF button on the remote controller CONTACT A SPECIALIST SERVICE PROVIDER!
to restart operation.
If the problem is not resolved call a suitable
contractor.

The multi-system air conditioner can not be in different operating modes at the same time, such as one
unit being in the “COOL” mode and one unit being in the “HEAT” mode.
When conducting different operations, the “HEAT” mode will be given priority. The indoor unit which
operates in “COOL” or “FAN” mode will stop and display “P5”.

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