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    Liam Resume

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    api-479445515
    The document is a resume for Liam Squires. It summarizes his skills and experience in customer service roles, including over 2 years as a Member Services Coordinator at a recreation facility where he improved service quality, increased sales, provided excellent customer service, and strengthened operational efficiencies. He has a Bachelor's degree and seeks to leverage his proven abilities in customer satisfaction, relationship building, and business growth.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Liam Resume

    Uploaded by

    api-479445515
    23 views1 page
    The document is a resume for Liam Squires. It summarizes his skills and experience in customer service roles, including over 2 years as a Member Services Coordinator at a recreation facility where he improved service quality, increased sales, provided excellent customer service, and strengthened operational efficiencies. He has a Bachelor's degree and seeks to leverage his proven abilities in customer satisfaction, relationship building, and business growth.

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    The document is a resume for Liam Squires. It summarizes his skills and experience in customer service roles, including over 2 years as a Member Services Coordinator at a recreation facility where he improved service quality, increased sales, provided excellent customer service, and strengthened operational efficiencies. He has a Bachelor's degree and seeks to leverage his proven abilities in customer satisfaction, relationship building, and business growth.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    23 views1 page

    Liam Resume

    Uploaded by

    api-479445515
    The document is a resume for Liam Squires. It summarizes his skills and experience in customer service roles, including over 2 years as a Member Services Coordinator at a recreation facility where he improved service quality, increased sales, provided excellent customer service, and strengthened operational efficiencies. He has a Bachelor's degree and seeks to leverage his proven abilities in customer satisfaction, relationship building, and business growth.

    Copyright:

    © All Rights Reserved
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    LIAM SQUIRES

    lsquires5@gmail.com | H: 618-531-2622 | 1722 Cross Street Apt A, Shiloh, IL 62269

    Summary
    Personable and dedicated Customer Service Representative with extensive experience in recreational facilities. Solid team
    player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain
    customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate,
    enthusiastic and results-oriented with demonstrated passion for building relationships, and growing businesses.

    Skills
     Technologically savvy  Inbound and outbound calling
     Product organization  High-energy attitude
     Project management abilities  Clerical support
     Business development understanding  Schedule mastery
     System implementation  Report generation
     Credit card payment processing  In-store support
     Organizational strengths  Promotional support

    Experience

    McKendree Metro Rec Plex | O'Fallon, IL  Improved service quality and increased sales by developing strong
    Member Services Coordinator knowledge of company's products and services
    02/2018 - Current  Provided excellent services for customers by following up on issues, like
    membership and billing
     Performed store opening duties, including counting cash drawers and
    checking all equipment for proper functioning
     Diminished financial discrepancies and managed monetary transactions,
    including deposits and credit card transactions
     Kept detailed records of customer accounts, including actions taken, issues
    resolved and sensitive information
     Interacted with customers and retail buyers to follow-up on shipping
    statuses and expedited orders
     Strengthened operational efficiencies by developing organizational filing
    systems for confidential customer records and reports
     Reviewed customer data to assess current issues and determine potential
    solutions
     Developed, implemented and monitored programs to maximize customer
    satisfaction and manage on-site customer service representatives

    Education and Training


    Missouri Baptist University | St Louis, MO
    Bachelor of Liberal Arts

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