Verbal Communication: To Improve

Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

VERBAL COMMUNICATION

• What it is ?

• Advantages

• Voice as a Communication tool

• Conversation at Workplace

• Public Speaking

• Discussing

Advantages
• Allows the use of voice as well as body
language

• Allows immediate feedback (and


necessary adjustments)

• Helps in conflict resolution

• Satisfies a social need (social interaction)

Use of Voice as a Communication Tool


We can improve our voice by controlling these elements:

• Pronunciation

• Voice Quality

• Pitch

• Volume

• Rate

• Emphasis

Pronunciation
“Saying words correctly and clearly with the accepted sounds and accented syllables.”
To improve:
1. Listen to the educated people.
2. Consult dictionary.
3. Avoid adding vowel sounds (school, istar, athalete, disasterous etc.)
4. Avoid omitting vowel sounds (genrally, fedral, ridiclous, sport instead of support etc.)
5. Avoid distorting sounds (hundard instead of hundred, assessories instead of accessories etc.)

Voice Quality
• Shows the pattern of voice learnt over a period of time (Arrogant, pleasant, cultured voice)

• Identifies personality and mood (enthusiastic, cold in behavior, angry, childish, with male or
female bias etc.)

• The speaker may not actually have that attribute.

• To check your voice quality, record your voice, listen to it and adjust.

Pitch
• Refers to sound vibration frequency i.e. highness or lowness of voice.

• Vary your pitch — rise and fall is most attractive.

• In business, moderately low voice is considered pleasing and professional.

Volume
• Indicates the degree of loudness of voice.

• Adjust volume according to the size of the audience.

• Listen carefully to the listener’s voice and adjust your voice accordingly.

• Look at the listeners — are they straining to hear?

Rate
• Refers to the pace of your speech.

• Neither be too slow nor too fast.

Emphasis
• By emphasizing certain words, you can change the meaning of the sentence.

• Shift of emphasis from one word to another can change the whole sense e.g.

• Did you say that?

• Did you say that?

• Did you say that?

• Did you say that?

• Use emphasis appropriately.

You might also like