Nuendo 5 – Issues and Solutions

The following table describes issues you may encounter using this software as well as possible workarounds.
Area Issue Solution
Program freezes when pressing the "Control Panel" button in the ASIO Driver update from RME should solve this issue. In the meantime, adjust audio card settings
Compatibility
RME Hammerfall HDSP dialog. only while Cubase / Nuendo is not running.
[Surround] * Panning is wrong after a the Surround Panner has been Please verify and adjust the panning manually if you want to continue a Nuendo 4 mix using
Compatibility
switched to Nuendo SurroundPan V5. Nuendo SurroundPan V5.
[Plug-ins] * Non-Universal Binary plugins can only be used if Mac OS X
Compatibility Make sure Rosetta is installed before Cubase / Nuendo is launched.
Rosetta option is installed.
[General] * Umlauts and special characters might not work as key
Compatibility Please use other keys instead.
commands (Mac OS X only).
[Instruments] * Dragging audio from with Umlauts in filename or path
Compatibility into LoopMash does not work, LoopMash can not locate files (PC Rename the files or paths using ASCII-characters only, then retry.
Windows only).
[FX Plug-ins] * In some cases Panner / Surround Panner settings from
After loading projects from Cubase/Nuendo 3.x, please verify the Panner / Surround Panner
Compatibility Cubase/Nuendo 3.x projects may be interpreted wrong by Cubase 5 /
settings.
Nuendo.
[Import] * Open TL files from Tascam MX 2424 aren't read correctly
Compatibility Convert the tracks to real tracks.
when they contain virtual tracks.
MP3 Pro is no longer supported. Please convert these files before importing them into
Compatibility Some MP3 Pro files cannot be imported.
Cubase / Nuendo.
[Export] * Multichannel interleaved files are not compatible with other
Compatibility Use the option "Don't use Extensible wave format" in the Audio Export Mixdown window.
applications (e.g. Dolby Tools).
Projects and exported tracks from Nuendo 4 cannot be loaded in
Compatibility For exchanging audio with Nuendo 3 users, use OMF, AAF or AES31 instead.
Nuendo 3.
[Project] * Incompatibility with projects created in Cubase SL SX version Projects from Cubase SL/SX version 1.x are not supported anymore. Please re-save using
Compatibility
1.x. e.g. Cubase SL/SX version 3.x.
[Hardware] * Nuendo / Cubase 5 does not follow external ADAT sync
Compatibility Check for a RME driver update.
from the RME Audio HDSP9652 card.

[Device Panels] * Cubase / Nuendo may crash when you press Delete
Editing Funtions Device Panels can not be deleted this way, use the MIDI Device Manager instead.
on your keyboard while a Device Panel is selected in Inspector.

[Recording] * If Selection Tool and Range Tool are toggled and used on
Editing Funtions Avoid using the editing tools on tracks that are currently recording.
a track that is currently recording, a crash might occur.

[Project] * Copy / Paste between projects doesn't work right with Folder
Editing Funtions Unpack audio events from their folders before copying them to another project.
parts (they end up at 00:00:00:00 instead of their origin position.

Audio is slightly out of sync after Pitch Shift using MPEX algorithm has If accurate sync is needed, you need to manually adjust offset of the processed events after
Editing Funtions
been applied. the Pitch Shift process.
In lane mode, if a part under another part is muted, all un-muted audio
Editing Funtions Switch Preference "Treat muted events like deleted" off.
above that part is silenced as well.
[General] * Key commands [S] or [M] for Solo and mute do not work for
Editing Funtions Please check that no window with the "Always on Top" mode is opened.
Folder tracks in the project window.
[Freeze] * Frozen files are excluded from sample rate conversion when
Editing Funtions Unfreeze before project sample rate change.
changing project sample rate
[VariAudio] * Pitch Quantize slider may be sluggish to use if many note This happens in several minutes long audio files with a lot of note segments. Try to work in
Editing Funtions
segments are selected. smaller sections by cutting and bouncing the audio material.
The selection command "Select in Loop" does not select folder track
Editing Funtions Close folder tracks before using selection commands.
parts
Editing Funtions Time Stretch Tool does not work on very short clips. Bounce longer clips before time stretching.
Adding a very high number of tracks (audio or MIDI) at once can cause
Editing Funtions Add less tracks at once, e.g. groups of 20 tracks each.
temporary unresponsiveness of the program.
If audio offline process is opened by a command from a remote, Preview
Editing Funtions Use a regular key command instead to open offline process.
doesn't work.

Editing Funtions Very small audio fades (only a few samples long) may cause clicks. Increase audio fade length.

Projects from Nuendo 4 open with plugins out of the screen view, so
GUI Toggle the screen resolution once in the Display Properties of Windows.
they cannot be closed or moved.

Mac OS X sends mousewheel events for the horizontal axis for a mouse which can only
[Mixer] * Pan controls are working reversed when used with mousewheel
GUI scroll vertically when the SHIFT key is down. If you have a mouse which can scroll in both
and holding down the SHIFT-button (Mac OS X only).
directions SHIFT scrolling works as expected (e.g. Mighty Mouse).

[Mixer] * Title bar from extended Mixer view is outside the screen. (Mac
Put Mixer in un-extended state and move it to a lower place on the screen and then extend it
GUI OS X only on dual monitor setups).
again.

Media Management OMF from Final Cut Pro: All clips arr placed at 00:00:00:00 Use the option "Import at Absolute Time" in the import dialog.

MediaBay might crash or stall during scan process if there are corrupted Please verify that the scanned disk only contain "trusted" media. Especially unsupported
Media Management
or invalid files on the disk. video files downloaded from the internet might break the video decoder during scanning.

Function Project-Convert Tracks-Mono to Mutlichannel: Automation of

Media Management Only the first automation track will be included to the multichannel track.
mutliple mono audio tracks can not be combined.
[MediaBay] * A sound that is used by HALion cannot be previewed in the
Media Management Unload the programs with the affected samples or skip these files in MediaBay previewer.
MediaBay.
[Export] * Windows Media Audio export from 5.1 bus results in
Media Management The Microsoft codec component doesn't work. A Windows 7 update might fix this problem.
unexpected error.
[Import] * Nuendo crashes when loading a sample from the Magix Sound
Media Management If you have to work with these files, convert them to a standard conform format.
Pool
[MediaBay] * Overwriting presets from the MediaBay Save Dialog (save
Don't overwrite the preset but use "make UniqueName" and remove the old preset
Media Management VST Preset, save Track Preset, save PatternBank) does not update
afterwards, if you want to change meta data.
changes in the meta data.
If you have EuCon Plugin installed under the program plugins, please disable the EuCon
Media Management [Export] * Nuendo sometimes crashes when importing OMF files.
plugin.

[MediaBay] * Problems may occur (e.g. impossible to create Track To avoid potential Media Bay problems, please do not use user names consisting only of
Media Management
Presets) depending on operating system User Account name. CAPITAL letters.

Media Management Media Bay scanning operating system volumes might crash. Choose only drives that contain audio content to be scanned.
Media Management Imported AES31 files from Wavelab - crossfades are missing. Activate "Render crossfades" function for AES31 export in Wavelab.
 5.0 aiff file causes error message on Import "Sorry, this input
configuration is unknown or not supported". This is because aiff files do Export Files with other Channel-widths than mono or stereo as Broadcast Wav or import
Media Management
not write the channel configuration to the file. aiff files as splitted channels.

If you need to work with files that are still in SDII format, please consider converting them to
Media Management Media Bay Previwer cannot display the Waveforms of SDII audio files.
AIFF to make them compatible with the MediaBay.
OMF created in Cubase 4 or Nuendo 4 cannot be loaded in Logic 7.1 or
Media Management Use the OMF 1.0 export option. (Await Logic Maintainance Update.)
7.2 (Logic crashes).
[Networking] * Sound Designer II files get corrupted when used with the
Media Management Convert any SD II file to WAV or AIFF.
Network Collaboration feature.

Media Management [MediaBay] * Nuendo MediaBay Selection in Previewer is inaccurate. Please make sure that the previewed files match the project sample rate.

[MediaBay] * Search for "number of bars" or "signature" leads to wrong

Media Management Consider to sort the result list by attributes rather than searching for these particular values.
results.
[MediaBay] * After a folder has been renamed in the Finder, it appears
Media Management Rescan the particular folder that has been renamed.
empty in the MediaBay (Mac OS X only).
[MediaBay] * While on PC Windows , you can navigate with cursor keys
in MediaBay and select an entry with CTRL+Space. This does not work
Remap Spotlight to another key combination or assign another key command for "Toggle
Media Management on Mac OS X. You can navigate, but there is no way to select an entry
Selection" in the Key Command window in Cubase / Nuendo.
because this key combination is reserved for the Mac OS X Spotlight
feature.
[Export] * Channel Batch export may start to export data even if there is
Media Management Please make sure to export with plenty of disk space available.
not enough disk space for all data available.

To use loops from VST Sound archives in non-44,1 kHz projects, proceed as follows:
[MediaBay] * Factory loops from Sequel, or Sequel Content Packs and 1. "Save project to new folder"
Media Management VST Sound archives in general play out of sync after imported in 2. Select all Loops in the Pool and uncheck "Straighten Up".
projects which are not in 44.1 hHz sample rate. 3. Use "Conform Files" from the Media menu.
4. Select all Loops in the Pool and enable "Straighten Up" again.

Long recordings with AIFF, WAV, BWAV and SDII, which exceed the
If you consider making recordings with a duration longer than 4 hours in mono or longer
Media Management largest possible recording file supported by these file formats, will result
than 1 hour in 5.1, select the WAV64 file format for recording in the project settings.
in damaged recorded files.
MediaBay doesn't automatically recognize if files have been altered,
Media Management Manually force a re-scan.
moved, added or deleted in the finder. (Mac only)
If you want OpenTL file to be used in Nuendo later on, make sure not to choose a directory
Media Management [Import] * Some audio files cannot be found when importing OpenTL file.
path in the Media Destination field when you export the file.

[Recording] * Available Record Time isn't re-calculated correctly when

Media Management Rec disable / enable to update display.
tracks have been assigned to another Record Folder on another disk.

Musical Functions [Score] * Program crashes when MusicXML is exported. Switch to Page Mode first.
[MIDI Plug-ins] * In some cases, depending on the ASIO buffer size, the
Put MIDI Plugin "TrackFX" after the Step Designer and set "length compression" e.g. to
Musical Functions MIDI Plugin "Step Designer" may cause monophonic instruments to play
20/21.
unintended "Glides".
For some reason the Guitar Symbols at Score Copy GuitarLib.xml manually from:
Musical Functions Editor/Settings/Project/GuitarLib. are missed, although present in C:\Program Files\Steinberg\Cubase 4\Presets to
Sequencer-folder. C:\Program Files\Steinberg\Cubase 4
[VST Expression] * Negative track delay may not work reliable with VST Avoud using a negative track delay with more than 250ms if you work with VST Expression
Musical Functions
Expression events. events.
[Instruments] * Prologue, Spector & Mystic may sound different after
Musical Functions Do not switch sample rate in the middle of the work on the same project.
switching project sample rate.
You can delete a font set by selecting it from the menu while holding down <STRG>PC or
Musical Functions Cannot delete font sets
<COMMAND>Mac
AIFF recordings cannot be recoverd if the recording was interrupted e.g.
Recording Please use WAV files for recording in critical situations. They can be recovered.
by power cut.
[General] * On Mac OS X systems where user account is protected by
System and Connectivitiy "FileVault" it is not possible to save Templates. This may affect other Do not use accounts with "FileVault" active.
data the user saves as well.

System and Connectivitiy [Export] * Exporting Audio is not responsive for a long period of time. If the project contains a complex tempo track the audio export will take a long time.

[Video] * Audio drop outs occur when Video-Playback is displayed in Full-

System and Connectivitiy In the Device Settings for the VST Audio System please set the Audio Priority to Boost.
Screen mode.
System and Connectivitiy [Hardware] * VST performance meter peaks on Apple laptops. Set "Line in" is set as input source in Core Audio device settings.
MR816: When Starting Cubase / Nuendo the settings made in MR-
System and Connectivitiy This is the Spec of MR816.
Editor will be discarded.
[Hardware] * CC121 Controller: Automatic configuration doesn't work if
System and Connectivitiy Cubase / Nuendo was launched before the CC121 was turned on (or Connect and turn on the CC121 before launching Cubase / Nuendo.
plugged in).
[Hardware] * CC121 Controller: Cubase works sluggish if the CC121
System and Connectivitiy Do not unplug the CC121 during Cubase operation.
was unplugged and replugged while Cubase is running.
[Virtual Katy] * Editing operations may cause an unexpected increase of
System and Connectivitiy Lower the maximum undo count in the preferences.
RAM consumption.
Reduce memory load by e.g. freezing Instruments or exporting them to audio files, then
[General] * If system is close to running out of RAM, the application may
removing memory-intensive Instruments. Please be aware of maximum usable RAM,
behave erratically or crashes. This may happen if a memory-intensive
System and Connectivitiy depending on the operating system. Consider to use a 64-bit OS with the 64-bit version of
plugins are loaded in such situations (e.g. Sampler VSTi, or using
Cubase / Nuendo.
several REVerence Reverb instances)

[Studio Manager] * Studio Manager MIDI ports will not be recalled

System and Connectivitiy You need to assign the proper MIDI ports manually again in the Studio Manager.
correctly when loading a Cubase SX or Nuendo 3.x projects.
[General] * Possible crash when a file selector window is open to a
System and Connectivitiy server volume while there are changes being done on the server (Mac Operating system bug, may be fixed in a Mac OS X update.
OS X only).
Using a pen / tablet device for scrub tool works only in one direction if
System and Connectivitiy The pen tablet has to be switched to "Mouse mode"
the waveform is shown on a secondary display
On certain systems with Intel HyperThreading technology Cubase /
System and Connectivitiy Try deactivating HyperThreading.
Nuendo might freeze under heavy load.
If a license is missing or expired for a iLok protected plugin, Cubase /
System and Connectivitiy Make sure proper licenses are installed.
Nuendo might crash on startup.
Windows users should always set the USB connection first and afterwards powering on the
Transport / Timeline / Sync [SyncStation] * SyncStation does not get recognized by Windows.
unit.
[SyncStation] * Do not use the SyncStation Firmware Uploader while
If this should accidentally happen you can reactivate the SyncStation by pressing the down-
Nuendo is running. In this case the upload fails resulting in a corrupt
Transport / Timeline / Sync arrow key while powering on the unit. Then you can launch the Firmware Uploader again
firmware.
and install a current firmware.

[Instruments] * Dragging audio data from project into LoopMash may

Cut the desired portion of the audio file, then use "Bounce Selection". Drag the bounced
Transport / Timeline / Sync result in wrong tempo detection in LoopMash if there is tempo track data
version into LoopMash then.
involved.
[Recording] * Audio Recording might fail if individual track recording
Transport / Timeline / Sync folders were used and the record disk (e.g. Firewire Device) has been Re-assign track record folder before continuing recording.
removed.
 [Sync] * Wrong MTC is sent If Preroll is used and you START from
Transport / Timeline / Sync Set projects with NTSC frame rate to a project start time of 00:00:00:00.
00:00:00:00 using 29.97 fps.
[Sync] * 9 Pin machine control does not work using the RS422 port of
Transport / Timeline / Sync Driver update from Blackmagic will solve this problem.
Blackmagic Decklink video cards (Windows only).
Video Output Formats other than the input video format can result in Try to use same format for video output and video input format, so the you won't have video
Video
lower picture quality due to scaling quality reduction.
[Video] * Slow video response and possible other problems with old
Video Please consider to change to state of the art graphic components.
Matrox graphic cards.
[Video] * Windows XP: In systems with 2 or more graphic cards, full
Video screen video works only on the the card with main windows monitor OpenGL driver limitation in Win XP. Please consider to upgrade to Windows 7.
assigned.
This is a bug in the current version of QuickTime (7.2 and before). Apple is informed about it
Video Some Cinepak encoded QuickTime videos crash Nuendo/Cubase.
and should fix this in an update to QuickTime.
[Mixer] * Surround Panners are being reset when channels settings are
VST / Plugins / Audio Engine Manually re-adjust the panning after you have copied channel settings.
copy / pasted to other channels.
https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/VST3-
VST / Plugins / Audio Engine UAD presets don't show in Mediabay.
Presets-location-changed
VST / Plugins / Audio Engine [Plug-ins] * Izotope RX doesn't work in Offline Process mode. Plugin must be adapted to match the VST specification.
[Hardware] * Deleting an Instrument Track while having a Yamaha KX
VST / Plugins / Audio Engine Please check for an update to the latest version of the Yamaha KX drivers and extensions.
series keyboard in use may result in a crash.
[Plug-ins] * iLok-protected plug-ins with no valid or an expired license on
VST / Plugins / Audio Engine Make sure to have valid licenses for these products on your iLok key.
the iLok key may crash the application.
[Hardware] * Switching sample rates while the project is played back
VST / Plugins / Audio Engine Only switch sample rates when in stop mode.
may crash the application.
Changing the MIDI track order may cause the connections to the plugins to not get saved
[MIDI Plug-ins] * Routing from MIDI tracks to Audio Plugins (e.g. MIDI
VST / Plugins / Audio Engine with the project file. Please verify and correct the MIDI routing after you have reloaded the
Gate) may get lost.
project.

[Automation] * Automated VST2 plugins (and Surround Panners) do not

Actually the parameters are set correctly, only the graphics do not update. On playback, the
VST / Plugins / Audio Engine automatically update their parameter value display (e.g. knobs or
parameters will display their values correctly.
sliders) when another song position is located in STOP mode.

[Instruments] * If the application is set to background while a plug-in is in

VST / Plugins / Audio Engine Wait until the plug-ins have completed the loading process.
the process of loading sample content, it may crash.
If no native Mac Intel versions of the plug-ins are available and you need to enter e.g. serial
[VST Bridge] * On some PPC plug-ins running on a Mac Intel via VST
VST / Plugins / Audio Engine numbers, start the application in "Rosetta" mode and enter the settings. After that is done,
Bridge, text entry might not be possible.
start the application without Rosetta again.
[FX Plug-ins] * Roomworks plug-in stops working after a while (if very Avoid using very extreme parameter values like e.g. Reverb Time = minimum / Room Size =
VST / Plugins / Audio Engine
extreme parameter values are set). maximum value.
[Mixer] * Dragging plug-ins from stereo to mono channels may cause
VST / Plugins / Audio Engine If possible, reinstantiate the plug-in rather than dragging between stereo / mono channels.
problems (mising channels, garbled sound)
[Mixer] * When plugins are dragged between insert slots while
"Constrain Delay Compensation" is turned ON, problems with the
VST / Plugins / Audio Engine Turn "Constrain Delay Compensation" OFF before dragging plugins between insert slots.
plugins might occur. This applies to plugins that introduce a delay, such
as e.g. plug-ins from UAD.
QuadraFuzz, MultibandCompressor and maybe some others will crash
VST / Plugins / Audio Engine Use universal binary alternatives.
on IntelMacs after closing their editors.
[FX Plug-ins] * Switching the ASIO / Core Audio buffer size can cause a
VST / Plugins / Audio Engine system freeze when certain plugins (e.g. Waves RVox) when the plugins It's recommended to set the ASIO buffer size with no project loaded.
are active but in Bypass mode.
[Instruments] * BFD plug-ins: Sounds may be cut when Freezing
VST / Plugins / Audio Engine If possible, use small ASIO buffer sizes before freezing BFD plugins channels.
Instruments channels.
VST / Plugins / Audio Engine Crash, after closing Project caused by "Double Delay" plugin. Please consider to change to newer state of the art plugins.
[VST Connections] * VST Connection presets don't restore ASIO ports
VST / Plugins / Audio Engine Either assign the VST connection busses to existing ports, or remove unused busses.
correctly if "not connected" ports are involved.
[VST Bridge ] * Plug-ins using the VST Bridge may not display with their
VST / Plugins / Audio Engine Disable "Always on Top" for such plug-ins.
user interface visible.
VST / Plugins / Audio Engine [Plug-ins] * Program crashes if Wavelab Plugin "Leveler" is used. Do not use this plugin with Cubase / Nuendo.
This can happen on systems with AMD processor if below the minimal system
VST / Plugins / Audio Engine [General] * Program stops loading when initializing LoopMash.
requirements.
Toggling the Audio Priority in the Device Setup > VST Audio System from Normal to Boost
[Instruments] * Certain 3rd party instruments, e.g. Reaktor from Native
VST / Plugins / Audio Engine resolves this issue temporarily. Please look for an update from NI for a permanent solution
Instruments, may produce ASIO overloads on multi core CPU systems.
to this.
[Mixer] * The Mix Convert plugin setting are reset it to default if the plugin After dragging the Mix Convert to another channel, please manually set the desired settings
VST / Plugins / Audio Engine
is being dragged to another channel. or load the specific preset.
Adjustments made on a remote controller affect real-time audio
VST / Plugins / Audio Engine Don´t make adjustments on the remote controller during real-time audio mixdown.
mixdown.
Tracks with monitor on (manual) are not included in export audio
VST / Plugins / Audio Engine Turn input monitoring OFF before exporting.
mixdown.