HP External Personal Media Drive

User’s Guide
The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP.
This document contains proprietary information that is protected by copyright. No part of this document may
be photocopied, reproduced, or translated to another language without the prior written consent of HP.
Hewlett-Packard Company
P.O. Box 4010
Cupertino, CA 95015-4010
USA
Copyright 2004-2010 Hewlett-Packard Development Company, L.P.
HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes
other than those permitted by copyright law.
The information in this document is subject to change without notice.
 Table of Contents

Introduction ................................................... 1
Safe Handling Information .........................................1
Care and Handling of Your
HP External Personal Media Drive ...............................1
HP External Personal Media Drive Contents .................2
HP External Personal Media Drive Features ..................2
System Requirements ..................................... 3
Getting Started with Your
HP External Personal Media Drive .................. 3
Drive Indicators and Connectors .................................3
Connecting the Drive to a Computer ...........................3
Locating the Drive .....................................................4
Disconnecting the Drive Safely ...................................4
Formatting the Drive for Windows .................. 5
Using Your HP External Personal Media Drive 5
About HP SureStore Backup Software ..........................5
Transferring Files to Another Computer Manually ..........5
Playing Games .........................................................5
Using the Security Lock ..............................................6
Troubleshooting ............................................. 6
Microsoft updates .....................................................6
Drive does not appear on my computer .......................6
HP SureStore backup software is not working ...............6
Administrator privilege for installing software ...............6
Getting Help .................................................. 6
HP Customer Care Web Support ................................6
Other Support ..........................................................6
HP External Personal Media Drive Specifications 7
FCC Regulatory and Safety Information (USA Only) ......7
DOC Statement (Canada Only) ..................................8
Disposal of Waste Equipment by Users in Private
Households in the European Union
(European Union Only) ..............................................8
EMI statement (European Union only) ..........................8
RoHS statement (China only) ......................................8

638846-001 — Table of Contents i

Introduction Care and Handling of Your
HP External Personal Media
Thank you for selecting the HP External Personal Media Drive
Drive. This drive is an external hard disk drive with a large
capacity designed to quickly and easily store and transfer
media files such as digital photos, music, video, and other
WARNING: The warnings for the
important files.
care and handling of the HP
The HP External Personal Media Drive connects and External Personal Media Drive are
disconnects easily from a USB 3.0 connector on the front listed below:
or back of most computers.
z Do not move the drive while it is
Your HP External Personal Media Drive comes with backup
operating to avoid hardware damage
software (select models only) that is compatible with most
and potential data loss. You can safely
Microsoft® Windows® Operating systems.
move your drive only when you have
properly disconnected and powered off
the drive through the operating system.
Safe Handling Information z Place the drive in a well-ventilated area.

z Do not move the computer with the HP

The HP External Personal Media Drive is designed to be External Personal Media Drive attached
used as a stationary unit. It is very important that you to a USB port.
handle this drive carefully to avoid hardware damage and
data loss. Please read the following warnings before z Incorrect handling, such as dropping
attempting to install, use, or move your HP External the drive, can cause data loss and
Personal Media Drive. invalidates the warranty.

z Do not attempt to open the drive's case.

This action voids the warranty.

z Do not set the drive on its side, as it

may fall over and cause damage.

z Do not remove any cables or power

cords without properly disconnecting
the drive through the operating system.

z Do not set any liquids or drinks on the

drive. Liquids can damage the internal
electronics.

z Do not block airflow around the drive

while the drive is turned on.

z Do not stack anything on top of the

drive; this can overheat and damage
your drive.

1 638846-001 — Introduction
HP External Personal Media HP External Personal Media
Drive Contents Drive Features

z Pre-formatted USB 3.0 external hard disk drive

WARNING: To avoid hardware
damage and data loss, please read
"Safe Handling Information" at the
beginning of this document before
attempting to install or use the HP
External Personal Media Drive.

Your HP External Personal Media Drive is a portable,

external hard disk drive that allows you to quickly and
easily store a large number of digital music, photo, video,
z Quick setup poster
recorded TV, gaming, or other data files.
The HP External Personal Media Drive has the following
features:

Plug and Play Uses USB 3.0 for high-speed transfer of

installation data, with backward compatibility to
with most USB 2.0.
computers

Large storage The large storage capacity allows you

capacity to easily store files from your digital
cameras, digital video camcorders, and
MP3 players.

z USB cable HP SureStore™ Quickly and easily back up your digital

Backup music, photo, video, recorded TV,
Software gaming or other data files.

Compatibility Works with most computers, notebooks,

and any Plug and Play ready port so
you may easily share files between
computers. Compatible with Kensington
z Power adapter and other brand security locking cables
(not included).

Compact The HP External Personal Media Drive is

design lightweight and small.

Warm When disconnecting the drive, you do

swappable not need to turn off the computer.
convenience
z Limited Warranty and Support Guide (not shown)
Pre-formatted This drive is pre-formatted in NTFS.

NOTE: To disconnect your drive, see “Disconnecting the

Drive Safely” on page 4.

Your drive displays a drive capacity that is slightly less than

the capacity stated on the box. This is normal.

638846-001 — Introduction 2
System Requirements D USB 3.0 connector (USB 2.0 backward
compatible)

The following are the system minimum requirements: E Kensington security locking slot

z Windows® XP, Windows Vista®, or Windows 7® F HP External Personal Media Drive feet

z Available USB port

NOTE: The Kensington security lock is sold separately.

Getting Started with Your

Connecting the Drive to a
HP External Personal Media Computer
Drive
The HP External Personal Media Drive is designed to work
To use your HP External Personal Media Drive, simply with most computers as an external hard disk drive that you
connect the power adapter and USB cable. connect using a USB cable.
To connect the drive:
Drive Indicators and Connectors
1 Plug the round power cable from the power adapter
into the back of the HP External Personal Media
The HP External Personal Media Drive comes with a drive- Drive (I).
activity LED indicators a USB connector, a power 2 Plug power adapter (J) into the wall (K).
connector, and a security lock connector.
Front of HP External Personal Media Drive

Back of the HP External Personal Media Drive

3 Turn on the computer.

4 Plug the rectangular end of the USB cable (G) into an
A Drive activity LED indicator. When power is available USB port on your computer.
on, the LED indicator is blue. This indicator
flashes blue during read/write operations.

B Power button.

C DC power connector (G)

3 638846-001 — System Requirements

Using the Security Lock 5 See if the computer is recognizing the USB port you
are using by checking in the Device Manager window.
See the documentation that came with your computer
Your drive includes a security locking slot on the back of for more information.
the drive. The security locking slot is compatible with most
security locking cables, including those offered by HP SureStore backup software is
Kensington.
not working
These security cables are designed to prevent unauthorized
removal of the drive by locking it to an unmovable object.
Please see the HP SureStore Backup Software User Manual
For more information about Kensington locking cables, you
located on the drive.
can go to:
http://www.kensington.com Administrator privilege for
installing software

Troubleshooting Depending on your operating system, you may need to be

logged on as the Administrator to install software. See the
Windows Help files or the documentation that came with
Microsoft updates your computer.

Make sure you have the latest Microsoft operating system

service packs and other Windows updates installed on
your system before you try to troubleshoot a drive problem. Getting Help
These service packs are issued to fix bugs, add drivers,
and enhance the security features of your system. See
For additional help with your drive, its installation, and the
http://support.microsoft.com for details about how to
software, contact one of the following:
install service packs and Windows updates in your system.
Contact Microsoft Customer Service for information about
obtaining these system enhancements if you don’t have HP Customer Care Web Support
Internet access.

For the latest updates and information about your

Drive does not appear on my HP External Personal Media Drive, go to:
computer http://www.hp.com/support

Try the following solutions in the order listed:

Other Support
1 Check to see if the drive is on. The power LED should
be lit after you push the power button. For technical support numbers and warranty information,
refer to the Limited Warranty and Support Guide that came
2 Make sure the power adapter is securely plugged into with this drive.
the drive and into a power outlet. If the drive is
plugged into a power strip, try plugging it directly into
the wall outlet.
3 Check that the USB cable is securely and properly
connected to the drive and the USB connector on the
computer.
4 While the computer is turned on, unplug the USB
cable. Wait 10 seconds and then reconnect the USB
cable.

638846-001 — Troubleshooting 6
HP External Personal Media Category Specifications
Drive Specifications Non- –30 to +70 °C (-22 to +158 °F)
operating
temperature
Category Specifications

Supported Windows XP, Windows Vista,

FCC Regulatory and Safety
operating Windows 7 Information (USA Only)
systems

USB format USB 3.0 (USB 2.0 backward- Federal Communications Commission (FCC) Radio
compatible Frequency Interference Statement
Storage Varies depending on model
capacity This equipment has been tested and found to
Special z Warm swappable comply with the limits for a Class B digital
features device, pursuant to Part 15 of the FCC Rules.
z High speed USB 3.0 data These limits are designed to provide reasonable
transfer protection against harmful interference in a
z Power and drive activity LED residential installation. This equipment
indicator generates, uses, and can radiate radio
frequency energy and, if not installed and used
z Kensington security lock ready in accordance with the instructions, may cause
z HP SureStore backup software harmful interference to radio communications.
However, there is no guarantee that
Data transfer z USB 3.0 = up to 5.0 GB/s interference will not occur in a particular
rate installation. If this equipment does cause
z USB 2.0 = up to 480 MB/s
harmful interference to radio or television
Physical z Length: 186.5 mm (7.3 inches) reception, which can be determined by turning
dimensions the equipment off and on, the user is
z Width: 125 mm (4.9 inches)
encouraged to correct the interference by one or
z Depth: 34 mm (1.3 inches) more of the following measures:
z Weight: 1 kg to 1.1 kg (2.0 to
• Reorient or relocate the receiving antenna.
2.4 lbs), depending on capacity
• Increase the separation between the
Power z AC input voltage: 90 to 140 equipment and the receiver.
adapter VAC; 180 to 264 VAC
• Connect the equipment into an outlet that is
z AC input frequency: 47 to 63 Hz on a circuit different from the receiver.
z AC input current:
• Consult the dealer or an experienced radio/TV
z 3A RMS sustained for 10 technician for help.
seconds during drive spin-up
Hewlett-Packard’s peripheral RFI and Radiated
z Random R/W = 2A RMS Immunity tests were conducted with an HP
100% duty cycle computer and HP-shielded cables, such as those
z DC output voltage: 12 VDC you receive with your system. Changes or
modifications not expressly approved by
z DC output current: 2A Hewlett-Packard could void the user’s authority
z Output connector: to operate the equipment. To comply with the
limits for an FCC Class B computing device,
z Outer barrel diameter = 5.5
always use shielded signal cables and the
mm (0.2 inches)
power cord supplied with this unit.
z Inner pin diameter = 2 mm
(0.1 inches)

Operating +5 to +35 °C (+41 to +95 °F)

temperature

7 638846-001 — HP External Personal Media Drive Specifications

DOC Statement (Canada Only) RoHS statement (China only)

This Class B digital apparatus complies with Canadian

ICES-003.

Disposal of Waste Equipment by

Users in Private Households in
the European Union (European
Union Only)

This symbol on the product or on its

packaging indicates that this
product must not be disposed of
with your other household waste.
Instead, it is your responsibility to
dispose of your waste equipment by
handing it over to a designated
collection point for the recycling of
waste electrical and electronic
equipment. The separate collection
and recycling of your waste
equipment at the time of disposal will help to conserve
natural resources and ensure that it is recycled in a manner
that protects human health and the environment. For more
information about where you can drop off your waste
equipment for recycling, please contact your local city
office, your household waste disposal service, or the shop
where you purchased the product.

EMI statement (European Union

only)

This is a Class B product. In a domestic environment, this

product may cause radio interference, in which case the
user may be required to take adequate measures.

Part Number 638846-001