ZXA10 C300: Optical Access Convergence Equipment

ZXA10 C300
Optical Access Convergence Equipment

Maintenance Manual
Version: V2.0.0
ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://support.zte.com.cn
E-mail: support@zte.com.cn
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Revision History
Revision No. Revision Date Revision Reason
R1.0 2013-06-30 First edition
Serial Number: SJ-20130520164529-008
Publishing Date: 2013-06-30 (R1.0)
SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

Contents
About This Manual ......................................................................................... I
Chapter 1 Safety Descriptions .................................................................. 1-1
1.1 Safety Precautions ............................................................................................. 1-1
1.2 Sign Descriptions ............................................................................................... 1-2
Chapter 2 Routine Maintenance................................................................ 2-1

2.1 Routine Maintenance Precautions ....................................................................... 2-1
2.2 Equipment Routine Maintenance......................................................................... 2-2
2.2.1 Environment Check .................................................................................. 2-2
2.2.2 Equipment Status Check .......................................................................... 2-3
2.2.3 Switching and Control Card Running Status Check .................................... 2-5
2.2.4 PON Interface Card Running Status Check................................................ 2-6
2.2.5 Ethernet Uplink Card Running Status Check .............................................. 2-8
2.2.6 Ethernet Interface Card Running Status Check .........................................2-11
2.2.7 P2P Interface Card Running Status Check............................................... 2-12
2.2.8 TDM Interface Card Running Status Check.............................................. 2-12
2.2.9 Common Interface Card Running Status Check ....................................... 2-14
2.2.10 Power Interface Card Running Status Check.......................................... 2-14
2.3 NMS Routine Maintenance ............................................................................... 2-15
2.3.1 Monitoring Alarms in Real Time............................................................... 2-15
2.3.2 Checking NE Data Backup Status ........................................................... 2-19
2.3.3 Monitoring NMS Performance ................................................................. 2-21
2.3.4 Detecting Virus....................................................................................... 2-25
Chapter 3 Data Backup and Recovery...................................................... 3-1

3.1 Configuring FTP Services ................................................................................... 3-1
3.2 NE Data Saving ................................................................................................. 3-3
3.2.1 Saving NE Data in Real Time .................................................................... 3-3
3.2.2 Saving NE Data Periodically ..................................................................... 3-4
3.3 NE Data Backup ................................................................................................ 3-7
3.3.1 Backing Up NE Data in Real Time ............................................................. 3-7
3.3.2 Backing up NE Data Periodically ............................................................... 3-8
3.4 Restoring NE Data ............................................................................................3-11
3.5 Performing Active/Standby Card Changeover .................................................... 3-12
Chapter 4 Expansion Guides..................................................................... 4-1

Chapter 5 Cutover Guides ......................................................................... 5-1
Chapter 6 Version Upgrade Guides .......................................................... 6-1
6.1 Overview ........................................................................................................... 6-1
6.1.1 Version Information .................................................................................. 6-1
6.1.2 Upgrading Precautions ............................................................................. 6-2
6.1.3 Upgrading Tools ....................................................................................... 6-2
6.1.4 Upgrading Preparations ............................................................................ 6-2
6.2 Upgrading Versions ............................................................................................ 6-5
6.3 Upgrading Patches............................................................................................. 6-7
6.4 Testing Upgrading Results .................................................................................. 6-9
6.5 Processing Guides for Upgrade Failure.............................................................. 6-10
Appendix A Card Replacement ................................................................ A-1

A.1 Card Replacement Precautions .......................................................................... A-1
A.2 Replacing Switching and Control Card ................................................................ A-1
A.3 Replacing Other Cards ....................................................................................... A-4
Glossary .......................................................................................................... I
II

About This Manual
Purpose
This manual provides procedures and guidelines that support the maintenance of the
ZXA10 C300 Optical Access Convergence Equipment.
Intended Audience
This document is intended for:
l Debugging engineer
l NM monitoring engineer
l Maintenance engineer
What Is in This Manual

This manual contains the following chapters:
Chapter Summary
1, Safety Descriptions Provides the safety precautions and sign

description.
2, Routine Maintenance Describes the routine maintenance at both the

equipment side and the NM side.
3, Data Backup and Recovery Describes the saving and backup of the NE data.
4, Expansion Guides Describes the expansion flow and the processing

guides for expansion failure.
5, Cutover Guides Describes the cutover flow and the cutover

restoring guides.
6, Version Upgrade Guides Describes the version upgrading flows and

upgrading failure guides.
Appendix A, Card Replacement Describes the card replacement.
Conventions
This manual uses the following typographical conventions:
Typeface Meaning
Italics Variables in commands. It may also refer to other related manuals and documents.
Bold Menus, menu options, function names, input fields, option button names, check
boxes, drop-down lists, dialog box names, window names, parameters, and
commands.
Constant width Text that you type, program codes, filenames, directory names, and function names.

Typeface Meaning
[] Optional parameters.
{} Mandatory parameters.
| Separates individual parameters in a series of parameters.
Danger: indicates an imminently hazardous situation. Failure to comply can result

in death or serious injury, equipment damage, or site breakdown.
Warning: indicates a potentially hazardous situation. Failure to comply can result in

serious injury, equipment damage, or interruption of major services.
Caution: indicates a potentially hazardous situation. Failure to comply can result in

moderate injury, equipment damage, or interruption of minor services.
Note: provides additional information about a certain topic.
II

Chapter 1
Safety Descriptions
Table of Contents
Safety Precautions .....................................................................................................1-1
Sign Descriptions .......................................................................................................1-2
1.1 Safety Precautions

Safety Precautions for Protection Ground
The safety precautions for protection ground are as follows:
l Connect the grounding cable first before installing the equipment. Remove the
grounding cable after removing all the equipment.
l Prohibit to destroy the grounding conductor.
l Prohibit to operate on the equipment without installing the grounding conductor.
l The equipment must be connected with the protection ground perpetually. Before
operating on the equipment, check the electrical connection and make sure that the
equipment grounding is reliable.
Safety Precautions for Batteries

The safety precautions for the storage battery are as follows:
l Always keep the electrodes of a battery facing upward in moving a battery. Do not put
it upside down or tilt it.
l Avoid short-circuit of a battery caused by metal objects. If possible, cut off the power
supply of the battery before performing other operations.
l During its working, batteries will release inflammable gas, so they should be placed in
the environment which is well ventilated with proper fire prevention measures taken.
l When a battery is over 60℃ in temperature, check it for any spill of acid liquid. Handle
timely if there is any spill of acid liquid.
l When moving or handling a battery with leakage, be careful to protect yourself from
any possible harm by the acid liquid. Use NaHCO3, Na2CO3 or Na2CO310H2O to
neutralize or absorb them if any spill of acid liquid is found.
l Wash with clean water if anyone touches any spill of the battery. If the situation is
quite serious, take him to the hospital after washing with clean water.
The safety precautions for the li-ion battery are as follows:
l Replace with the same type of battery recommended only.
l Handle the used-up battery according to instructions only.
l Do not throw the li-ion battery into the fire.
1-1

ZXA10 C300 Maintenance Manual
Safety Precautions for Laser

The laser receiver and transmitter is used in the optical transmission system and the related
test tools. The bared optical fiber or the connector port can transmit laser which is invisible
to the naked eyes. Looking at it without any protection may hurt eyes.
The eyes are not hurt if you gaze at the bared optical fiber tips or damaged optical fiber in
a distance of 150 mm. But the eyes may be hurt if you observe the bared optical fiber tip
with a microscope, a magnifier or a loupe.
The safety precautions for laser are as follows:
l Only the authorized personnel with the corresponding training can perform the
operation.
l Wear safety goggles while handling laser or optical fibers.
l Make sure to switch off the optical source before disconnecting the optical fiber
connector.
l Prohibit to gaze at the bare optical fiber or the connector tips before the optical source
is surely switched off.
l Measure the optical power in the optical fiber with an optical power meter to make
sure the optical source is switched off.
l When opening the front door of the optical fiber transmission system, be careful to
avoid the laser radiation.
l Prohibit to use optical instrument including the microscope, the magnifier or the loupe
to observe the optical fiber connector or the optical fiber tips.
Do as follows when handling the optical fibers:

l Only the personnel with corresponding training can shear, fuse and splice the optical
fiber.
l Make sure the optical fiber and optical source is disconnected before shear, fuse and
splice the optical fiver. After disconnecting the optical fiber, protect all the optical fiber
connectors with the optical fiber caps.
Safety Precautions for Plugging/ Unplugging Cards

The safety precautions for plugging/unplugging cards are as follows:
l Make sure that the card is compatible with the slot.
l Wear the antistatic wrist strip before operation.
l Plug in the card along sliding rail. If the card is blocked, do not shake the card to
prevent any damage to the card.
1.2 Sign Descriptions

Table 1-1 lists the safety signs used in this manual. These signs remind users of the
safety precautions which they have to consider during the device installation, operation
and maintenance.
1-2

Chapter 1 Safety Descriptions
Table 1-1 Safety Sign and Description
Safety sign Description
Safety precaution sign
Note sign
The safety prompts consists of three levels: Danger, Warning and Caution. The details
are as follows:
Danger!
Indicates an imminently hazardous situation, which, if not avoided, could result in death,
serious injury, or serious equipment damages.
Warning!
Indicates a hazardous situation, which, if not avoided, could result in serious injuries,
equipment damages or services interruption.
Caution!
Indicates a potentially hazardous situation, which, if not avoided, could result in moderate
injuries, equipment damages or interruption of partial service interruption.
Note:
Indicates the notes, prompts and tips.
1-3

This page intentionally left blank.
1-4

Chapter 2
Routine Maintenance
Table of Contents
Routine Maintenance Precautions ..............................................................................2-1
Equipment Routine Maintenance................................................................................2-2
NMS Routine Maintenance.......................................................................................2-15
2.1 Routine Maintenance Precautions

The precautions for the routine maintenance are as follows:
l Keep the equipment room clean, and maintain normal temperature and humidity level.
Take special measures to keep it dust-proof and damp-proof, and other measures
against insects and rodents.
l Ensure that the primary power is stable and reliable; check the system grounding
and lightning ground periodically. In particular, check the lightning protection system
before and after the stormy season for the protection of the facilities.
l Establish a complete set of maintenance regulations for the equipment room to
standardize the routine maintenance work. Detailed maintenance attendance log
should be maintained about system operation, software version, configuration
change, upgrading and troubleshooting records for fault analysis and solutions in the
future.
l It is prohibited to play games, access Internet on computer terminals and set up, run,
copy any software that is irrelevant to the system or apply the computer terminal for
other intention.
l Configure different NM passwords for different access rights and put them under
authorized management. Change the passwords periodically with only authorized
personnel having the access.
l Maintenance personnel should be well trained and should have sound experience of
computer networks, and will study further to improve their maintenance skills. During
maintenance operations, maintenance personnel should follow the relevant manual.
Wear antistatic wrist strap before touching the hardware of the equipment to avoid
static discharge.
l Do not reset the equipment, load or change any data , especially the NE data unless
it is necessary. Backup system configuration before any change is made on it and
do not delete backup configuration files until the system is running properly (generally
after a week. Timely record is necessary for any change on the data.
l Prepare a toolkit of frequently used tools and calibrate the meters regularly to ensure
they are working properly. The nine tools are as follows:
à Screw driver (Straight, Cross)
2-1

à Signaling testers
à Thin nose bent pliers
à Network cable pliers
à Multi-meters
à AC power maintenance
à Power extension lines and sockets
à Telephone cables
à Network cables
l Check standby equipment regularly to maintain inventory and label them for
convenience. Store the spare components and replaced faulty component into
corresponding proper places and label them for identification.
l Keep the software and documents well arranged and keep them at an easily
accessible place at the time of maintenance activity.
l The equipment room should be well lightened for the maintenance tasks. In case of
power failure, make necessary emergency arrangements.
l Put the contact information of ZTE Corporation local office at a noticeable place and
inform the maintenance personnel of this and seek help in case of emergency. Update
the contact information timely.
2.2 Equipment Routine Maintenance

The equipment routine maintenance includes environment check, equipment status check,
and cards status check.
2.2.1 Environment Check

Table 2-1 lists the environment check items.
Table 2-1 Environment Check
Item Instrument and Testing Method Reference Troubleshooting

Meter Standard
Equipment room Thermometer Check and record -5℃ to 45℃ (long Adjust the air
temperature the current value term) conditioner or
control -5℃ to 5℃ (short other temperature
term) control devices
Equipment room Hygrometer Check and record 5% to 95% Adjust the air
humidity the current value conditioner or
other humidity
control devices.
2-2

Chapter 2 Routine Maintenance
Item Instrument and Testing Method Reference Troubleshooting

Meter Standard
Equipment room None Observe the dust The concentration As it is difficult to

dust resistance concentration in of the dust with a measure the dust
the equipment diameter larger concentration in
room than 5 μm is the equipment
no more than room in daily
3×104particles/ maintenance,
m3. The the maintenance
dust particles personnel must
should be make sure the
non-conductive, equipment is not
non-magnetic, covered with dust
electrical or or polluted.
corrosive.
Air conditioner None Check whether Refer to the set If the air
running status the air conditioner temperature and conditioner is
(or other humidity values faulty, contact the
temperature and of the equipment air conditioner
humidity adjusting room. maintenance
devices) can personnel to
work properly repair it.
according to the
set temperature
(humidity).
Storage battery Multi-meter Maintenance -48 V ± 15 V If the storage

personnel battery voltage is
measure the not stable, contact
AC and DC the relative
voltages of the department for
input power with maintenance.
a multi-meter and
keep a record.
2.2.2 Equipment Status Check

Overview
The check on the ZXA10 C300 running status includes the following:
l Power cable and grounding cable check
l Power supply and voltage check
l Fan running status check
2-3

l Card running status check
Power Cable and Grounding Cable Check

Table 2-2 lists the power cable and grounding cable check information.
Table 2-2 Power Cable and Grounding Check
Item Step
Meters None
Check method Check whether the power cable and the grounding cable are properly
connected and whether they are rusty.
Standard requirements The power cable and the grounding cable are connected properly
and they are free of rust.
Troubleshooting If the power cable and the grounding cable are not connected properly,
please reconnect or change them.
Power Supply and Voltage Check

Table 2-3 lists the power supply and voltage check information.
Table 2-3 Power Supply and Voltage Check
Item Step
Meters Multimeter
Check method Maintenance personnel measure the AC and DC voltages of the input
power with a multimeter and keep a record.
Standard requirements 1. The ZXA10 C300 uses –48 V power supply. The equipment room
should be installed with AC/DC power transforming equipment
to supply working power. The DC power voltage is allowed to
fluctuate between –57 V and –38 V.
2. In order to ensure continuous working of the ZXA10 C300 device
in case of the mains power failure, it is necessary to provide the
uninterrupted power supply measures, such as diesel-electric set
and storage battery.
3. DC power supply shall have over-voltage/current protection and
indication.
Troubleshooting When the test result is not in the standard range, please check the
input power supply timely and make sure the backup power supply is
in the working status.
Fans Running Status Check

Table 2-4 lists the fan running status check information.
2-4

Table 2-4 Fans Running Status Check
Item Step
Meters None
Check method Check the running status of the fans with the show fan command. If
the equipment room is at the local place, observe the fan running
status directly and keep a record.
Standard requirements The fan runs properly.
Troubleshooting If the fan is faulty, inform the maintenance personnel to repair it.
Card Running Status Check

The LED states indicate the card running status.
Table 2-5 lists the card running states check information.
Table 2-5 Card Running States Check
Item Step
Meters None
Check method Check the running status of the cards with the show card command.
If the equipment room is at the local place, observe the fan running
status directly and keep a record.
Standard requirements The cards run properly.
Troubleshooting If the card is faulty, inform the maintenance personnel to repair.
You can also check card running status through indicators on the card panel.
2.2.3 Switching and Control Card Running Status Check

The ZXA10 C300 uses the following switching and control and cards:
l TM-level switching and control card: SCTM
l Type-N switching and control card: SCXN
Table 2-6 lists the indicator descriptions for the control and switching cards.
Table 2-6 Indicator Description of Control and Switching Cards
Indicator Status Description
RUN OFF The card is not powered on or CPU is not started.
Green LED flashes slowly. The card works properly and card type
configuration is correct.
Green LED is ON. The card is not configured.
Green LED flashes quickly. The card is downloading data.
Red LED is ON. Card hardware failure
2-5

Red LED flashes slowly The card is installed in the wrong slot.
every two seconds.
Yellow LED flashes slowly The software version of the card does not match
every two seconds. that of the switching and control card. Auto-update
is not configured on the card.
M/S Green LED is ON. The card is active.
OFF The card is standby.
HDD Red The control and switching card is operating flash.

Card plug-in/plug-out is not allowed.
ACTi (i = 1 - 4） Green LED is ON. The link is established.
Green LED flashes. The optical interface is sending and receiving data.
OFF The link is not established.
2.2.4 PON Interface Card Running Status Check

The ZXA10 C300 uses the following PON interface cards:
l GPON interface card: GTGH and GTGO
l XG-PON1 interafce card: GTXO and GTXQ
GPON Interface Card Running Status

Table 2-7 describes the indicators of the GPON interface cards.
Table 2-7 Indicator Description of GPON Interface Cards
RUN OFF l The card is not powered ON.

l The card does not match.
l CPU is not started.
Green LED is ON. The card self-checking completes but fails to

receive data from the switching and control card
or NM.
Green LED flashes The card is downloading data from the network
irregularly. management server.
Green LED flashes slowly The card runs properly.

every two seconds.
every two seconds.
2-6

ACTi/LEDi (i = 1 LED is OFF. l No ONU is configured on the GPON interface.

- 16) l The GPON interface has no optical module
installed.
l The GPON interface is shutdown.
l The GPON interface is TypeB protection port.
Green LED flashes. The GPON interface and connected ONUs work
properly.
Red LED is ON. The GPON interface has LOS alarms.
XG-PON1 Interface Cards Running Status

Table 2-8 describes the indicators of the XG-PON1 interface cards.
Table 2-8 Indicator Description of XG-PON1 Interface Cards


or NM.
Green LED flashes The card is downloading data from the network
irregularly. management server.

every two seconds.
every two seconds.
2-7

ACTi (i = 1 - 8) OFF l No ONU is configured on the XG-PON1

interface.
l The XG-PON1 interface has no optical module
installed.
l The XG-PON1 interface is shutdown.
l The XG-PON1 interface is TypeB protection
port.
Green LED flashes. The XG-PON1 interface and connected ONUs

work properly.
Red LED is ON. The XG-PON1 interface has LOS alarms.
2.2.5 Ethernet Uplink Card Running Status Check

The ZXA10 C300 uses the following Ethernet uplink cards:
l 10GE Ethernet uplink card: XUTQ and XUVQ
l 10GE/40GE Ethernet uplink card: HUKQ
l 10GE/GE Ethernet uplink card: HUTQ and HUVQ
l GE Ethernet uplink card: GUFQ, GUSQ, GUTQ, and HUGQ
10GE Ethernet Uplink Card

Table 2-9 describes the indicators of the 10GE Ethernet uplink cards.
Table 2-9 Indicator Description of 10GE Ethernet Uplink Card


or NM.
Green LED flashes The card is downloading data from the switching
irregularly. and control card or the network management
server.

every two seconds.
every two seconds.
2-8

ACTi (i = 1 – 4) Green LED is OFF. The 10GE optical interface is not connected or the
link is not established.
Green LED is ON. The 10GE optical interface is connected (LINK).
Green LED flashes. The 10GE optical interface is sending and

receiving the data (ACTIVE).
10GE/40GE Ethernet Uplink Card

Table 2-10 describes the indicators of the 10GE/40GE Ethernet uplink card.
Table 2-10 Indicator Description of 10GE/40GE Ethernet Uplink Card


or NM.
server.

every two seconds.
every two seconds.
ACTi (i = 1 – 4) Green LED is OFF. The optical interface is not connected or the link
is not established.
Green LED is ON. The optical interface is connected (LINK).
Green LED flashes. The optical interface is sending and receiving the
data (ACTIVE).
10GE/GE Ethernet Uplink Card

Table 2-11 describes the indicators of the 10GE/GE Ethernet uplink cards.
2-9

Table 2-11 Indicator Description of 10GE/GE Ethernet Uplink Card


or NM.
server.

every two seconds.
every two seconds.
XG1/XG2/GE1/ Green LED is OFF. The optical interface is not connected.

GE2
data (ACTIVE).
GE Ethernet Uplink Card

Table 2-12 describes the indicators of the GE Ethernet uplink cards.
Table 2-12 Indicator Description of GE Ethernet Uplink Card


or NM.
Green LED flashes The card is downloading data from the main control
irregularly. and switching card or the network management
server.
2-10


every two seconds.
every two seconds.
ACTi (i = 1 – 4) Green LED is OFF. The interface is not connected.
Green LED is ON. The interface is connected (LINK).
Green LED flashes. The interface is sending and receiving the data
(ACTIVE).
2.2.6 Ethernet Interface Card Running Status Check

The ZXA10 C300 uses the following Ethernet interface cards:
l 8-port GE Ethernet interface card: GDFO
l 2-port 10GE and 8-port GE Ethernet interface card: HDTT
Table 2-13 describes the indicators of the Ethernet interface Cards.
Table 2-13 Indicator Description of Ethernet Interface Cards
RUN OFF The card powers OFF or CPU is not started.

or NM.
Green LED flashes quickly. The card is downloading data from the main control
card or NM.
Green LED flashes slowly The card is working properly.

every two seconds.
Red LED flashes slowly The card should not be inserted in this slot.
every two seconds.
2-11

ACTi (i = 1 – 8)/1 Green LED is OFF. The optical interface is not connected.
– 8/X1 – X2
data (ACTIVE).
2.2.7 P2P Interface Card Running Status Check

The ZXA10 C300 uses the FTGK P2P interface card.
Table 2-14 describes the indicators of the P2P Ethernet interface card.
Table 2-14 Indicator Description of P2P Interface Card

receive data from the control and switching card
or NM.
Green LED flashes quickly. The card is downloading data from the switching
and control card or NM.

every two seconds.
Red LED flashes slowly The card should not be inserted in this slot.
every two seconds.
every two seconds. that of the control and switching card. Auto-update
LEDi (i = 1 - 48) Green LED is OFF. The optical interface is not connected or the link
is not established
data (ACTIVE).
2.2.8 TDM Interface Card Running Status Check

The ZXA10 C300 uses the following TDM interface cards:
l STM-N circuit emulation interface card: CTLA
l E1 circuit emulation interface card: CTUB
2-12

CTLA Card
Table 2-15 describes the indicators of the CTLA card.
Table 2-15 Indicator Description of the CTLA Card

or NM.

every two seconds.
Red LED is ON. The card hardware failure
Red LED flashes slowly This card should not be inserted in this slot.
every two seconds.
Yellow LED flashes slowly The software version of line card does not match
every two seconds. that of the switching and control card. The service
is normal.
MOD Green LED is OFF. The card is in the STM-1 interface (155 M) mode.
Green LED is ON. The card is in the STM-4 interface (622 M) mode.
TX/RX Two green LEDs are ON. Optical module is ON. Sending or receiving is
normal without alarms.
Two green LEDs are OFF. Optical module is OFF without being configured.
RX Red LED is ON. Optical signal loses. Frame loses. Or alarm is

generated in multiplex section.
TX Red LED is ON. The remote end is invalid.
CTUB Card
Table 2-16 describes the indicators of the CTUB card.
Table 2-16 Indicator Description of the CTUB Card

receive data from switching and control card or NM.
2-13


every two seconds.
Red LED flashes slowly This card should not be inserted in this slot.
every two seconds.
Yellow LED flashes slowly The software version of line card does not match
every two seconds. that of the switching and control card. The service
is normal.
ALM OFF Tributary is not configured on NM.
Green LED is ON. Tributary is normal.
Red LED is ON. High order alarm occurs on service line from TAA
to 2M card.
Yellow LED is ON. The configured tributary E1 line alarm occurs.
2.2.9 Common Interface Card Running Status Check

The ZXA10 C300 uses the CICK common interface card.
Table 2-17 describes indicators of the CICK card panel.
Table 2-17 Indicator Description of the CICK Card
RUN Green LED flashes slowly. The card is working properly.
Red LED is ON. The card hardware failure
ETH Green LED is ON. The interface connection is proper, but no data is
sending or receiving.
Green LED flashes . The interface is sending or receiving data.
2.2.10 Power Interface Card Running Status Check

ZXA10 C300 uses the PRWG power interface card.
Table 2-18 lists the indicator descriptions of the power interface card panel.
Table 2-18 Indicator Description of Power Interface Card Panel
PWR Green LED is ON. External power input is available.
RUN Green LED is ON. The card is running properly.
2-14

2.3 NMS Routine Maintenance

2.3.1 Monitoring Alarms in Real Time
To find problems during the equipment running process in time, it is recommended to check
every day whether there is any critical alarm and major alarm not handled.
Prerequisites
l The NMS manages NEs properly.
l The NE alarms can be reported to the NMS normally.
Context
Table 2-19 lists the alarm levels on the NMS.
Table 2-19 Alarm Levels
Level Color
Critical Red
Major Orange
Minor Yellow
Warning Blue
Steps
1. In the NetNumen U31 Unified Management System - Client window, select Fault >
Alarm Monitoring. The Alarm Monitoring view appears, see Figure 2-1.
2-15

Figure 2-1 Monitoring Alarms in Real Time
2. Double-click the alarm to be monitored. The alarm details dialogue box appears. You
can view the detailed information of the alarm in the Detail tab, see Figure 2-2.
2-16

Figure 2-2 Detailed Alarm Messages
3. On the Detail tab, you can perform the following operations.

l Click Prev or Next to view information of the previous alarm or the next alarm.
l Click Acknowledge, and the Acknowledge Alarms dialogue box appears,
see Figure 2-3. You can input information to acknowledge the alarm, and
acknowledge information will be displayed on the Detail tab.
2-17

Figure 2-3 Acknowledge Alarms
l Click Unacknowledge, and the Unacknowledge Alarms dialogue box appears.

You can input unacknowledge information, and unacknowledge information will
be displayed on the Detail tab.
l Click Comment to make comments for the alarm according to the actual require-
ment, and the comment will be displayed on the Detail tab.
l Click Clear to clear the current alarm. Users can clear some alarms that can be
ignored.
l Click Forward to send alarm information to relevant personnel through E-mail or
short message.
l Click Export to export detailed alarm information.
l Click Copy to copy all detailed alarm information on the tab to the system
clipboard.
4. Click the Handling Suggestions tab to view the alarm handling suggestion, see
Figure 2-4.
2-18

Figure 2-4 Handling Suggestions
2.3.2 Checking NE Data Backup Status

ZXA10 C300 supports backing up the NE configuration files through the NMS. The
NE configuration files are backed up in the specified directory of the NMS server.
It is necessary to manually check whether the NE configuration files are backed up
successfully.
Prerequisites
The data backup operation is completed.
Context
After the data backup operation is completed, the NE backup data is saved in the C:\ft
pdir\uni\conf\manual directory on the network management server, see Figure 2-5.
The folder name indicates the data backup date. You can decide whether to update the
backup data according to the actual requirement.
2-19

Figure 2-5 NE Data Backup Directory
Steps
1. Under the C:\ftpdir\uni\conf\manual directory, double-click a folder to display
its sub-folders, which are named by the NE IP address , see Figure 2-6.
Figure 2-6 Folder Named as NE IP Address
2. Double-click the folder. The NE backup data file is listed, see Figure 2-7.
2-20

Figure 2-7 NE Data File
2.3.3 Monitoring NMS Performance

To ensures a good running condition of the NMS server, it necessary to periodically monitor
the server and database performances, and find exceptions and handle them in time.
Prerequisites
The NMS manages NEs properly.
Monitoring Server Performance

1. In the NetNumen U31 Unified Management System - Client window, select
Maintenance > System Monitoring. The System Monitoring window appears.
In the left navigation tree, select Device Tree > Server > Application Server, see
Figure 2-8.
2-21

Figure 2-8 Monitoring Server Performance
2. Monitor the server performance.

a. In the Monitor Server Performance pane, click Configure. The Configure
Performance Monitoring dialogue box appears, see Figure 2-9.
Figure 2-9 Configure Performance Monitoring Parameters
b. Configure the monitoring items and threshold values, and then click OK.
2-22

3. View the server performance.

a. In the View Server Performance pane, click View. The View Application Server
Performance dialogue box appears, displaying the current server performance
information, including hard disk information, memory information, and CPU usage,
see Figure 2-10.
Figure 2-10 View Application Server Performance
Monitoring Database Performance

1. In the NetNumen U31 Unified Management System - Client window, select
Maintenance > System Monitoring. The System Monitoring window appears. In
the left navigation tree, select Device > Database > SQLServer, see Figure 2-11.
Take SQL database as an example.
2-23

Figure 2-11 Monitoring Database Resource
2. Monitor database resources.

a. In the Monitor Database Resource pane, click Configure. The Configure
Database Monitoring dialogue box appears, see Figure 2-12.
Figure 2-12 Configure Database Monitoring Parameters
2-24

b. Configure monitoring items, monitoring period, and alarm threshold value, and
then click OK.
3. View database resources.
a. In the View Database Resource pane, click View. The View Database
Resources dialogue box appears, see Figure 2-13.
Figure 2-13 View Database Resources
b. The View Database Resources dialogue box displays the database information,
table information, and process information. Click the desired tab to display the
corresponding information.
c. (Optional) Click Export Data to save the database information of the current tab
to the local drive as a file.
d. (Optional) Click Synchronize and the system will synchronize the data and display
the latest database information.
2.3.4 Detecting Virus

Perform this procedure to detect virus.
Prerequisites
Before virus check, make sure that antivirus software has been installed on the server.
Context
Virus may cause problems or even paralysis of the server. Thus it is necessary to perform
virus check periodically on the server.
2-25

Checking Methods
l Scan the system every week.
The virus scan tools such as Norton Antivirus or MacAfee are recommended. They
can scan virus periodically and update periodically.
l Do not use the floppy disk drive or CD drive to perform read or write operations which
are irrelevant to maintenance.
l Make sure the floppy disk or CD is free of virus if you have to use it on the PC.
Result
No virus exists or virus is killed.
2-26

Chapter 3
Data Backup and Recovery
Table of Contents
Configuring FTP Services...........................................................................................3-1
NE Data Saving..........................................................................................................3-3
NE Data Backup.........................................................................................................3-7
Restoring NE Data ...................................................................................................3-11
Performing Active/Standby Card Changeover ..........................................................3-12
3.1 Configuring FTP Services

FTP accounts refer to the FTP users that access the NMS. They are used for the FTP
transmission of the configuration file and version file between the NEs and NMS. For
example, the configuration data backup policy needs to back up the configuration files
in FTP mode. The NMS server works as the FTP server to provide the FTP services.
There is a default FTP server on the NetNumen. There is no need to modify the
configuration for NE routine maintenance. If it is required to modify the FTP account, the
FTP server configuration should be modified.
Prerequisites
l The network management server is running properly.
l The NetNumen U31 Unified Management System-Console window is closed.
Steps
1. Open the NetNumen U31 Unified Management System-Configuration Center
window.
Take Windows operating system as an example.
Select Start > Programs > NetNumen U31 Unified Management System > U31
Config Center. The NetNumen U31 Unified Management System-Configuration
Center window appears.
2. In the left navigation tree, select Configuration Center > Product Configuration
> Wireline Common Configuration > FTP/SFTP Service to display the FTP/SFTP
configuration parameters in the right pane, see Figure 3-1.
When the NMS server works as the FTP server, different NE has different FTP main
directory, user name and password.
If Use Outside FTP Server is selected, make sure all the users in the list are
configured for the FTP services.
3-1

Figure 3-1 FTP/SFTP Configuration Parameters
Note:
l Windows: It is recommended to use the FTP service provided by the NMS Server.
l Solaris: It is recommended to use the FTP service provided by Solaris.
3. Configure the FTP parameters.

a. Select one NE type, and click Modify. The Modify FTP/SFTP User dialogue box
appears, see Figure 3-2.
3-2

Chapter 3 Data Backup and Recovery
Figure 3-2 Modify FTP/SFTP User Dialogue Box
Note:
l When you are uploading or downloading the version files, the NMS lists
all the files under the FTP user directory according to the settings on the
configuration center, and then sends commands to the NE. If the path defined
in NetNumen U31 Unified Management System-Configuration Center
window is inconsistent with that corresponds to the FTP user, the version file
cannot be uploaded or downloaded.
l When multiple IP addresses are configured on the NMS Server, you need to
change the IP address of the FTP user and select the IP address that connects
to the NE device, to ensure correct FTP operations.
b. Modify the FTP server parameters, and then click Save.

4. In the NetNumen U31 Unified Management System-Configuration Center window,
click Close.
3.2 NE Data Saving

3.2.1 Saving NE Data in Real Time
ZXA10 C300 supports saving NE data to the Flash through NMS.
Prerequisites
3-3

Steps
1. In the topology view of the NetNumen U31 Unified Management System - Client
window, right-click the ZXA10 C300 NE, and select System Management > Save
Configuration Data. The Save Configuration Data dialogue box appears.
2. Click Save, and the system starts to save the data.
3. The system shows it is successful to save the data. Click Close.
3.2.2 Saving NE Data Periodically

ZXA10 C300 supports the configuration of the NE data periodical saving policy through
the NMS, and the system executes the policy to save the NE data periodically.
Prerequisites
Steps
1. Open the Task Management view.
In the NetNumen U31 Unified Management System - Client window, select
Maintenance > Task Management. The Task Management view appears.
2. Configure the policy parameters to save the NE data.
a. In the left navigation tree, select Task Management > Access Network Task >
Running Configuration Save To Flash Task to open the corresponding policy
configuration window, see Figure 3-3.
Figure 3-3 Running Configuration Save To Flash Task Window
3-4

b. Click to open the Create Policy window. Specify the policy name, policy
status, condition template, and action template, see Figure 3-4. Click Next.
Figure 3-4 Specifying the Policy Basic Information
c. Specify the plan type, task start time, execution time, and duration, see Figure 3-5.
Click Next.
3-5

Figure 3-5 Specifying the Policy Time Condition
d. Specify the NE type to execute the policy, see Figure 3-6.
Figure 3-6 Specifying the NE Type for the Policy
e. Click Finish to finish creating the policy.
3-6

3.3 NE Data Backup

3.3.1 Backing Up NE Data in Real Time
ZXA10 C300 supports backing up the NE data to the specified directory of the NMS server.
The backup data can be restored in case there is any data loss or error.
Prerequisites
Steps
1. Open the Backup/Restore Configuration File window.
In the NetNumen U31 Unified Management System - Client window, right-click
the ZXA10 C300 NE and select System Management > Backup/Restore NE
Configuration Data. The Backup/Restore Configuration File window appears,
see Figure 3-7.
Figure 3-7 Backup/Restore Configuration File Window
2. Back up the NE configuration files to the specified directory of the NMS server.
a. On the Upload to NMS tab, select the files to upload, and then click Start to back
up the NE configuration files to the backup directory of the FTP server.
3-7

Note:
l Select Remote Upload, and upload the NE configuration files to the root
directory of the FTP server
l Click Batch Upload to back up the NE configuration files of multiple NEs.
b. After the uploading, the Upload Status column shows whether the upload process
is successful or not.
3.3.2 Backing up NE Data Periodically

The ZXA10 C300 supports the configuration of the NE data periodical backup policy
through the NMS, and the system executes the policy to back up the NE data periodically.
Prerequisites
Steps
1. Open the Task Management view.
In the NetNumen U31 Unified Management System - Client window, select
Maintenance > Task Management.
2. In the left navigation tree, select Task Management > Access Network Task > Data
Configuration Backup Task to open the corresponding policy configuration window,
see Figure 3-8.
3-8

Figure 3-8 Data Configuration Backup Task Window
3. Click to open the Create Policy window. Specify the policy name, policy status,
condition template, and action template, see Figure 3-9. Click Next.
Figure 3-9 Specifying the Policy Basic Information
3-9

4. Specify the plan type, task start time, execution time, and duration, see Figure 3-10.
Click Next.
Figure 3-10 Specifying the Policy Time Condition
5. Specify the NE type to execute the policy, see Figure 3-11. The Home Directory
shows the directory to save the backup data in the NMS server.
3-10

Figure 3-11 Specifying NE Type Type for the Policy
6. Click Finish to finish creating the policy.
3.4 Restoring NE Data

ZXA10 C300 supports restoring the specified NE data. This implementation of the
operation must be approved by the operator, and carried out cautiously. Incorrect
operations might cause error data and affect the services.
Prerequisites
l The NE data is backed up.
l The NMS manages NEs properly.
Steps
1. Open the Backup/Restore Configuration File window.
In the NetNumen U31 Unified Management System - Client window, right-click

the ZXA10 C300 NE and select System Management > Backup/Restore NE
Configuration Data. The Backup/Restore Configuration File window appears.
2. Download files to NE.

a. On the Download to NE tab, select the files to download, and click Start to
download the files to the NE.
3-11

b. After downloading, the Download Status column shows the downloading process
is successful, see Figure 3-12.
Figure 3-12 Downloading Files to NE
Note:
Click Load Default Configuration to restore the NE date to default factory
settings.
3.5 Performing Active/Standby Card Changeover

ZXA10 C300 can be equipped with two control and switching cards in active/standby mode.
When the active control and switching card is faulty, you can perform the active/standby
card changeover, and the standby control and switching card takes the responsibility of
service control and data processing. In this way, you can ensure the related services are
normal.
Prerequisites
The standby card is working normally.
3-12

Steps
1. In the NetNumen U31 Unified Management System - Client window, right-click
the ZXA10 C300 NE and select System Management > Reset/Swap Card.. The
Reset/Swap Card dialogue box appears, see Figure 3-13.
Figure 3-13 Reset/Swap Card Dialogue Box
2. Click . The Select Card dialogue box appears, see Figure 3-14. Select the
control and switch card, and click OK.
3-13

Figure 3-14 Select Card Dialogue Box
3. In the Reset/Swap Card dialogue box, click Swap.

4. The Confirm dialogue box appears. Click Yes to start active/standby card change-
over.
3-14

Chapter 4
Expansion Guides
Expansion Definition
Expansion is to expand the system capacity on the basis of the existing hardware
resources and software resources in order to meet the operator’s requirements for service
expansion.
Expansion Flow
Figure 4-1 shows the expansion flowchart.
Figure 4-1 Expansion Flowchart
Before the expansion, make sure that the optical resources are enough for the expansion.
If the resources are not sufficient, negotiate with the operator. Otherwise, the service can
not be available even the expansion is completed.
4-1

To expand the capacity, perform the following steps:

1. Confirm the NE version.
If the NE version is compatible, perform the next step directly. If the NE version needs
to be upgraded, upgrade the NE version first.
2. Back up NE data and the software versions.
3. Expand a card.
Cooperate with the operator’ personnel and the construction personnel to install the
device and give necessary installation guidance. Pay attention not to damage the pins
on the backplane or other components.
Note:
You need to wear the anti-static wrist strap.
You need to be more careful with the fiber pigtail and power.
4. Upload a card.
If you are at the locale, you can connect the device through the serial port. Use the
command to add a card. If you are not on site, you can add a card on the NMS
remotely.
5. Lay out the fiber tails by cooperating with the operators’ personnel and the construction
personnel. If the site is not available for expansion, the operators can arrange other
time for the layout.
6. Configure the related services as required.
Processing Guides for Expansion Failure

If the card fails to work properly after expansion, perform the following steps:
1. Pull out the card, and add it once more.

2. If the card still fails to work, change another slot and insert the card again.
3. If the card still fails to work, replace the card. If the new card can work, the previous
card is faulty. Return the faulty card for repair.
Note:
Before performing these operations, you need to make sure that your operations will not
affect the service. You cannot restart the NE or perform any operation which may affect
the service if you have not obtained the technical support or the approval from the service
provider.
4-2

Chapter 5
Cutover Guides
Cutover Definition
Cutover is to replace a device which is currently running in the network with a new one
in the period with the minimum service traffic. The service is transmitted to the new one
smoothly. Cutover is often used to handle faults, update devices, promote new services,
and optimize the network structure.
Note:
If the service cannot be transmitted from the old device to the new one, it is necessary
to switch the service back to the old device immediately and ensure the service can be
restored in a certain period.
Cutover Flow
Figure 5-1 shows the cutover flowchart.
5-1

Figure 5-1 Cutover Flowchart
Make the following preparations before the cutover:

l Arrange the personnel properly.
à Considering the large traffic of the ZXA10 C300, it is recommended to arrange

two groups of personnel. One group goes to the locale for on-site operation. The
other group stays at the operator’s NMS center for support.
à The personnel from the operator’s related departments, such as transmission
department, power supply department, and the related upper-layer equipment
provider, also need to be on site. If they cannot be on site, they need to provide
technical support in time.
l Prepare enough spare parts.
5-2

Chapter 5 Cutover Guides
The previous device needs to be powered off and removed. If the cutover fails, the
service will be restored to the previous system. A fault may occur when the previous
system is powered on again. Therefore, it is necessary to prepare enough spare parts
for the previous system.
l Back up data.
Backup the data on the previous system, ensuring that the data is the latest.
Perform the following steps to carry out the cutover:
1. Preliminary survey
l Communicate with the technicians from other related equipment manufacturers.
Make sure the purpose and the significance of the cutover. Cutover is not the best
choice if there are other easier methods to deal with the existing problems.
l Do the on-site survey thoroughly. Confirm that the conditions for hardware
installation, the optical line resources (for uplink and downlink) and the
upper-layer device resources are sufficient.
l Fully know about the detailed networking situation of the cutover service.
l Specify the related departments and supervisors for each node in the network
concerned.
Caution!
Any unauthorized or illegal operation is not allowed. The execution of any plan and
the processing of unexpected events must be implemented with the formal approval
of the operator and the technical support.
2. Make cutover plan.

a. Draft a cutover plan according to the network situation of actual services.
b. Urge the operator’s supervision department to organize the related departments
and their supervisors at each node in the network to attend a meeting for
discussing the draft. Record all the opinions from every department and the
related precautions for actual operation in detail.
c. Work out the start and end time of installing the new device, debugging software
and testing the system. Decide the time for cutover.
d. After determining the cutover plan, apply for the approval of the higher authority.
3. Commission new system.
a. Perform the commissioning work on the new system.
b. Implement the simulated test according to the features of the online services to
ensure that the online services can run properly after being transit to the new
equipment.
4. Implement cutover.
5-3

a. Determine the time of starting the cutover.

b. Inform the R&D department and the customer service department of the specific
time and other related events for cutover to get timely technical support in case of
any unexpected fault.
c. Remind the operator to notify each branch office where the lower-layer ONU
locates of the specific cutover time. Therefore, they can timely inform the users
of the service interruption in a certain period, and the terminal users can make
the corresponding preparations to avoid any loss.
Work After Cutover

If the cutover succeeds, confirm the following:
l Ping the ZXA10 C300 from the NMS. Check whether it succeeds.
l Check whether the port status and traffic are normal.
l Check whether the ONU is already online.
l Check whether the MAC address of the user can be learnt.
Observe the service running status after the cutover succeeds. Report the cutover details
to the supervision department. Keep the previous equipment on site. The service can be
restored to the previous system in case of any accident.
If the cutover fails, restore the service back to the previous system in the specified period.
Send the faults, alarms and data to the technical engineers for analysis.
Processing Guides for Cutover Failure

l Precautions
à In principle, the service interruption must be within the period that the service
provider permits.
à It is recommended to restore the services to the previous system if the cutover
cannot be finished in the planned period due to unexpected reason.
à The cutover cannot have influence on the network security and online services.
Do not cut over all NEs at one time.
l Restoring Process
à Observe LED status on cards and take a record.
à Observe alarms on NMS and record alarms, especially service alarms. Avoid the
same fault when restoring services.
à Power on the previous system and have a check. Restore services after the
system works properly.
à Restore the services in sequence.
5-4

Chapter 6
Version Upgrade Guides
Table of Contents
Overview ....................................................................................................................6-1
Upgrading Versions ....................................................................................................6-5
Upgrading Patches.....................................................................................................6-7
Testing Upgrading Results..........................................................................................6-9
Processing Guides for Upgrade Failure ....................................................................6-10
6.1 Overview
6.1.1 Version Information
Table 6-1 lists the version files of the ZXA10 C300 cards.
Table 6-1 Version Files of ZXA10 C300 Cards
Card BOOT Version Software Version Firmware Version
SCTM SCTMB.BT SCTMB_LX.MVR SCTMB.FW
SCXN SCXN.BT SCXN_LX.MVR SCXN.FW
GTGH GTGHG.BT GTGHG_LX.MVR GTGHG.FW
GTGOE GTGOE.BT GTGOE.MVR GTGOE.FW
GTGOG GTGOG.BT GTGOG.MVR GTGOG.FW
GTXO GTXOG.BT GTXQG_LX.MVR GTXOG.FW
GTXQ GTXQC.BT GTXQC_LX.MVR GTXQC.FW
XUTQ XUTQ.BT XUTQ_LX.MVR XUTQ.FW
XUVQ/HUKQ XUVQ.BT XUVQ_LX.MVR XUVQ.FW
HUTQ HUTQ.BT HUTQ_LX.MVR HUTQ.FW
HUVQ HUTQB.BT HUTQB_LX.MVR HUTQB.FW
GUFQ/GUSQ/GUTQ- GUCD.BT GUCD_LX.MVR GUCD.FW

/HUGQ
GDFO/HDTT FTGHA.BT FTGHA_LX.MVR FTGHA.FW
FTGK FTGKB.BT FTGKB_LX.MVR FTGKB.FW
CTLA CTLA.BT CTLA.MVR CTLA.FW
CTUB CTUB.BT CTUB_LX.MVR CTUB.FW
6-1

Card BOOT Version Software Version Firmware Version
CICK CICK.BT CICK_LX.MVR CICK.FW
6.1.2 Upgrading Precautions

The upgrading precautions are as follows:
l Because upgrading requires many cables, please be careful to connect each cable to
the card properly, including the pins and directions.
l Abide by the upgrading flow to upgrade the BOOT chip. Upgrade the uplink card and
the user card first, and then upgrade the main control card. If the BOOT chip of the
main control is upgraded first, the BOOT files of other cards cannot be upgraded.
l Save and back up the configuration data and version files before upgrading.
l When upgrading BOOT chips, do not unplug the card with the power ON. Turn OFF
the card first, thus to avoid the BOOT chips being burnt.
6.1.3 Upgrading Tools

l Laptop and upgrading program
l Crossover network cables
l Configuration serial port cable
l Upgrading software, such as FTP software.
6.1.4 Upgrading Preparations

The preparation for upgrading includes the following:
1. Make sure that the card status is proper.
2. Connect the CLI interface on the front panel of the control and switching card in slot
10 in the ZXA10 C300 to the laptop serial port. Keep the default values for the serial
port configuration.
3. Use a cross cable to connect the 10/100M interface on the front panel of the control
and switching card in slot 10 with the computer network port (unplug the control and
switching card in slot 11 first).
4. Configure the IP addresses of the debugging computer and the ZXA10 C300 in the
same network segment. Ping the ZXA10 C300 address on the computer and if it
succeeds, that means that the network connectivity is good. Otherwise, please close
the firewall of the debugging computer and check the configuration data of the ZXA10
C300.
5. Configure the FTP software Wftpd32.exe.
a. Copy the Wftpd32.exe file to the FTP server.

b. Run the Wftpd32.exe program. The No log file open window appears, see Figure
6-1.
6-2

Chapter 6 Version Upgrade Guides
Figure 6-1 No Log File Open Dialogue Box
c. Select Security > Users/rights... The User/Rights Security dialogue box

appears, see Figure 6-2.
Figure 6-2 User/Rights Security Dialogue Box
d. In the User/Rights Security dialogue box, click New User.... The New User
dialogue box appears, see Figure 6-3.
Figure 6-3 New User Dialogue Box
e. Set the User Name, and click OK. The Change Password dialogue box appears,
see Figure 6-4.
6-3

Figure 6-4 Change Password Dialogue Box
f. Set the password and then click OK.

g. In the User/Rights Security dialogue box, set the Home Directory, see Figure
6-5.
Figure 6-5 User/Rights Security Dialogue Box
h. Click Done.
6. Back up the NE data.
ZXAN#file upload cfg-startup startrun.dat ftp ipaddress 10.1.1.1 path \cfg
user zte password zte
7. Back up the NE version files.

ZXAN#file upload version * ftp ipaddress 10.1.1.1 path \version user zte
password zte
8. Configure the user name and the password of the FTP server on the ZXA10 C300.
ZXAN(config)#file-server boot-server ftp ipaddress 10.1.1.1 user zte
password zte
Note:
The user name and password should be the same as that configured in the Wftpd32
software.
9. Save the version files necessary for upgrading under home directory specified in the
Wftpd32 software.
6-4

6.2 Upgrading Versions

The ZXA10 C300 supports upgrading the version though the NMS and CLI mode.
This procedure introduces how to upgrade the version in CLI mode.
Prerequisite
l The version files for upgrading are saved under the specified directory when the FTP
tool is configured.
l The FTP services on the ZXA10 C300 device have been configured.
l The NE data of the ZXA10 C300 device has been backed up.
l The NE to be upgraded must not have any major alarm, otherwise it may influence
the upgrade. If there is any, clear the fault first and then upgrade the NE.
Steps
1. Download version files.
ZXAN#file download version scxn.bt //Download a file.
Downloading from host(10.1.1.1)
Transfering file SCXN.BT ...
........Successfully
Synchronizing file scxn.bt to slave board...
.............Successfully
ZXAN#file download version * //Download all version files.
2. (Optional) Synchronize version file to the active control and switching card to the
standby control and switching card.
ZXAN#file sync version
Note:
If the standby card is in the standby status, the version is automatically synchronized
to the standby card.
3. View downloaded version files.

ZXAN#show version-saved master
PhyLoc FileName VerType VerTag BuildTime Length Active
--------------------------------------------------------------------------------
1/1/10 bsp.mvr MVR v1.0 2012-09-27 10:16:13 1212669

1/1/10 gtghg.bt BT V4.0.0 2013-01-30 16:54:16 524288
1/1/10 gtghg.fw FW V2.0.0 2013-09-23 01:14:49 78842
1/1/10 gtghg.mvr MVR V2.0.0 2013-09-23 01:14:48 4939176
6-5

1/1/10 gtgoe.bt BT V1.2.0 2012-10-24 14:17:00 387020

1/1/10 gtgoe.fw FW V2.0.0 2013-09-23 01:52:53 4298811
1/1/10 gtgoe.mvr MVR V2.0.0 2013-09-23 01:52:53 1886523
1/1/10 gtgog.bt BT V4.0.0 2013-03-05 14:11:46 524288
1/1/10 gtgog.fw FW V2.0.0 2013-09-23 02:11:58 59946
1/1/10 gtgog.mvr MVR V2.0.0 2013-09-23 02:11:57 5193224
1/1/10 etgo.fw FW V2.0.0 2013-09-21 23:25:49 1427718
1/1/10 etgo.mvr MVR V2.0.0 2013-09-21 23:25:48 5009999
1/1/10 etgod.bt BT V1.2.0 2012-06-14 15:52:36 249604
1/1/10 pm.fw FW V2.0.0 2013-09-22 22:22:22 934
1/1/10 scxn.bt BT V4.0.0 2013-09-13 9:34:23 524288
1/1/10 scxn.fw FW V2.0.0 2013-09-23 07:34:25 492068
1/1/10 scxn0.mvr MVR V2.0.0 2013-09-23 07:34:16 13989282 1
1/1/10 scxn1.mvr MVR V2.0.0 2013-09-12 07:02:00 13984601 0
1/1/10 xutq.bt BT V4.0.0 2013-02-04 11:46:40 223940
1/1/10 xutq.fw FW V2.0.0 2013-05-17 14:50:51 15299
1/1/10 xuvq.fw FW V2.0.0 2013-05-28 00:47:53 55340
ZXAN#show version-saved slave

PhyLoc FileName VerType VerTag BuildTime Length Active
--------------------------------------------------------------------------------
1/1/11 bsp.mvr MVR v1.0 2012-09-27 10:16:13 1212669

1/1/11 gtghg.bt BT V4.0.0 2013-01-30 16:54:16 524288
1/1/11 gtghg.fw FW V2.0.0 2013-09-23 01:14:49 78842
1/1/11 gtghg.mvr MVR V2.0.0 2013-09-23 01:14:48 4939176
1/1/11 gtgoe.bt BT V1.2.0 2012-10-24 14:17:00 387020
1/1/11 gtgoe.fw FW V2.0.0 2013-09-23 01:52:53 4298811
1/1/11 gtgoe.mvr MVR V2.0.0 2013-09-23 01:52:53 1886523
1/1/11 gtgog.bt BT V4.0.0 2013-03-05 14:11:46 524288
1/1/11 gtgog.fw FW V2.0.0 2013-09-23 02:11:58 59946
1/1/11 gtgog.mvr MVR V2.0.0 2013-09-23 02:11:57 5193224
1/1/11 etgo.fw FW V2.0.0 2013-09-21 23:25:49 1427718
1/1/11 etgo.mvr MVR V2.0.0 2013-09-21 23:25:48 5009999
1/1/11 etgod.bt BT V1.2.0 2012-06-14 15:52:36 249604
1/1/11 pm.fw FW V2.0.0 2013-09-22 22:22:22 934
1/1/11 scxn.bt BT V4.0.0 2013-09-13 9:34:23 524288
1/1/11 scxn.fw FW V2.0.0 2013-09-23 07:34:25 492068
1/1/11 scxn0.mvr MVR V2.0.0 2013-09-23 07:34:16 13989282 1
1/1/11 scxn1.mvr MVR V2.0.0 2013-09-12 07:02:00 13984601 0
1/1/11 xutq.bt BT V4.0.0 2013-02-04 11:46:40 223940
1/1/11 xutq.fw FW V2.0.0 2013-05-17 14:50:51 15299
1/1/11 xuvq.fw FW V2.0.0 2013-05-28 00:47:53 55340
4. Upgrade versions.
6-6

ZXAN#update-boot slotno 4
....................................................[Successfully]
..............................................................................
.................................[Successfully]
................................................................[Successfully]
...........................................[Successfully]
5. Save the configuration and reboot the NE.

ZXAN#write
Building configuration...
..[OK]
ZXAN#reboot
Confirm to reboot? [yes/no]:y
6. View running versions.

ZXAN#show version-running
PhyLoc FileType VerType VerTag BuildTime VerLength
--------------------------------------------------------------------------------
1/1/4 GTGOE FW V2.0.0 2013-09-23 01:52:53 4298811
1/1/4 PM FW V2.0.0 2013-09-22 22:22:22 934
1/1/4 GTGOE MVR V2.0.0 2013-09-23 01:52:53 1886523
1/1/4 GTGOE BT V4.0.0 2012-10-24 14:17:00 387020
1/1/10 SCXN MVR V2.0.0 2013-09-23 07:34:16 13989282
1/1/10 SCXN BT V4.0.0 2013-09-13 9:34:23 524288
1/1/11 SCXN MVR V2.0.0 2013-09-23 07:34:16 13989282
1/1/11 SCXN BT V4.0.0 2013-09-13 9:34:23 524288
1/1/21 xutq.bt BT V4.0.0 2013-02-04 11:46:40 223940
1/1/21 xutq.fw FW V2.0.0 2013-05-17 14:50:51 15299
1/1/21 xuvq.fw FW V2.0.0 2013-05-28 00:47:53 55340
7. Check the equipment running status.

8. Check the service running status.
– End of Steps –
6.3 Upgrading Patches

The ZXA10 C300 supports updating the patches though the NMS and CLI mode.
This procedure introduces how to upgrade the patches in CLI mode.
6-7

Prerequisite
l The patch files for updating are saved under the specified directory when the FTP tool
is configured.
l The FTP services on the ZXA10 C300 device have been configured.
l The NE data of the ZXA10 C300 device has been backed up.
l The NE to be upgraded must not have any major alarm, otherwise it may influence
the upgrade. If there is any, clear the fault first and then upgrade the NE.
Context
The following upgrading steps are applicable for both local upgrading and remote
upgrading.
Patch upgrading focuses on the service card or the control and switching card, and is
irrelevant to the slot number.
Steps
Upgrade the patch file for the service card.
Note:
Before the upgrading patch, you need to make sure the service card is in INSERVICE
status.
1. Download the patch file. (Take the GTGOE card as the example.)
ZXAN##file download patch GTGOEV120P1T6_r2.pat
2. Upgrade the patch file.

ZXAN#patch active GTGOEV120P1T6_r2.pat
3. (Optional) Restart the card.

ZXAN#reset slotno 7
Note:
After the upgrading patch, it is usually not necessary to restart the card. About the
card restarting, you can refer to the corresponding upgrade note for details.
Upgrade the patch for the control and switching card.
4. Download the patch file. (Take the SCXN card as the example.)
ZXAN##file download patch SCXNV120P1T6_r0.pat
6-8

5. Upgrade the patch file.

ZXAN#patch active SCXNV120P1T6_r0.pat
Check the patch details and the service running status.

6. Check the running versions.
ZXAN#show patch-running
7. Check the equipment running status.

8. Check the service running status.
– End of Steps –
6.4 Testing Upgrading Results

After the cards are upgraded, it is necessary to check whether the cards work normally
and the services are not affected.
Prerequisite
Before the operation, make sure that the upgrading of all the cards are complete.
Context
The test content includes the following:
l Narrowband service
l Broadband service
l NM management
l ONU management
Steps
1. Perform the following operations to test the narrowband service.
l Test whether the H.248 interface status is compatible with that prior to upgrading.
l Test whether the user’s fax service is normal.
l Test whether the voice service is normal.
l Test whether the POTS machine, and the intelligent public telephone is normal.
2. Perform the following operations to test the broadband services.
l Test whether the broadband dialling is normal.
l Test whether the web page opening, the e-mail sending and receiving and the
download rate are normal.
l Test whether the IPTV service is normal.
3. Perform the following operations to test the NM functions.
l Test whether the connection between the NMS server and NE is normal
l Test whether the NMs can synchronize and configure the data properly.
4. Perform the following operations to test the ONU management.
l Test whether all the ONUs are online and they can be successfully registered.
l Test whether the ONU data can be delivered properly.
6-9

6.5 Processing Guides for Upgrade Failure

If the upgrading fails, the system automatically use the original version software.
Please record the prompts for upgrading failure, and then report them to the technical
support.
Obtain ZTE technical support in the following ways:
l Technical support website: http://support.zte.com.cn
l E-mail address: 800@zte.com.cn
l Contact the local ZTE office.
6-10

Appendix A
Card Replacement
Table of Contents
Ÿ Card Replacement Precautions .............................................................................. A-1
Ÿ Replacing Switching and Control Card.................................................................... A-1
Ÿ Replacing Other Cards ........................................................................................... A-4
A.1 Card Replacement Precautions

When replacing the card, pay attention to the following:
l Do not look close without any protection or directly at the optical interface to avoid any
hurt to the eyes during the operation.
l Plug/unplug the card (partially seated) carefully and slowly and make sure that the
card does not collide the shelf or the next cards.
l One hand helps while the other hand is plugging/unplugging cards to avoid any
damage.
l Plug/unplug only one card once. Prohibit to plug/unplug several cards once.
l Please observe the specifications while employing tools to plug/unplug the cards to
avoid any damage to the cards.
l Pay attention to the ESD protection, and handle the cards carefully before the cards
are placed outside the shelf. Put the card horizontally with its side which cannot be
damaged easily down. Make sure the horizontal plane is clear of other things.
l Do not put the cards in the humid place or expose them to the sunshine directly. Make
sure the surroundings does not do any harm to the cars.
l While moving several cards, do not pile the cards together to move them with the
protection of antistatic bags only. Make sure to move only one card once.
A.2 Replacing Switching and Control Card

Replace the switching and control card because it fails to work or is to be upgraded for
some situations.
Context
l Precautions
Pay attention to the following precautions while replacing the switching and control
card:
à Make an antistatic preparation.
A-1

à Generally, the maintenance personnel can only replace the faulty switching and
control card. Prohibit to replace the switching and control card in running status.
à Recommend to replace the card during 00:00 to 05:00 with the minimum traffic.
à Make sure that the service data has already been backed up.
à Make sure that the new switching and control card is intact.
à Be careful to avoid any short circuit caused by metal objects, including misplace
of tools or screws dropped into the shelf.
à Align the switching and control card to the guide rail and carefully push it in along
the rail to connect accurately with the backplane.
l Tools
The following are tools for replacing the main control card:
à Antistatic wrist strap
à Screwdriver
à Antistatic bag
l Preparations
The preparations are as follows:
à Back up the current configuration data.
à Back up the system configuration file.
à Confirm whether the new switching and control card is the same as the original
one in type.
à Record the cable positions, and check whether the labels on the cables are
correct, clear and tidy. If the labels are not visible, make a new label to prevent
any mistake on connecting cables.
To replace the switching and control card, perform the following steps:
Steps
1. Wear the antistatic wrist strap, as shown in Figure A-1.
A-2

Appendix A Card Replacement
Figure A-1 Wear the Antistatic Wrist Strap
2. Remove the cables connected to the switching and control card.

3. Use the screwdriver to unfasten the screws on the main control card in the anti-clock-
wise direction.
4. Unclasp the lever on the switching and control card to separate the switching and
control card from the back plane.
5. Grasp the lever and pull the switching and control card out along the guide rail steadily.
Note:
You should gently pull the main control card out of the backplane along the guide rail
to avoid any damage on the components of other switching and control card.
6. Put the switching and control card replaced into the antistatic bag and label it for
maintenance with the note of its name and fault.
7. Pull the new switching and control card out of the antistatic bag, and check it. Make
sure that the card is intact.
8. Pull the lever on the new switching and control card outward. Plug in the card and
push it in along the guide rail steadily.
9. Gently push in the new switching and control card till the contact point of the lever and
the shelf. Press the lever inward and push the main control card into the shelf with the
working force between the lever and the position pin on the shelf, till the switching and
control card lever is parallel to the panel.
10. Fasten the screws with the screwdriver in the clockwise direction to fix the card.
11. Connect the cables to the new switching and control card according to the recorded
order.
Result
The switching and control card is replaced successfully.
A-3

Follow-up Actions
The follow-up actions includes the following:
l Observe the LED status of the new card. The switching and control card runs properly
if the RUN LED is green and flashing.
l View whether the switching and control card type is correct and the status is normal
through command lines. The switching and control card runs properly if it is in
INSERVICE status.
l View whether the card version is correct through the command line. If it is not correct,
download the correct version.
l Save the existing configuration data.
l Restore the previous backup configuration data to the system.
l Query the system alarms, notifications and events. Confirm there is no exceptional
alarms, notifications and events.
A.3 Replacing Other Cards

Context
l Precautions
Pay attention to the following precautions while replacing the service cards:
à Replacing the service cards cause causes the interruption of service carried on
the card.
à Make an antistatic preparation.
à Recommend to replace the card during 00:00 to 05:00 with the minimum traffic.
à Make sure that the new switching and control card is intact.
à Align the switching and control card to the guide rail and carefully push it in along
the rail to connect accurately with the backplane.
à Removing the service cards which is loading program may cause the damage on
the service cards program. Therefore, make sure that the service cards is not
loading program before it is replaced.
l Tools
The following are tools for replacing the main control card:
à Antistatic wrist strap
à Screwdriver
à Antistatic bag
A-4

l Preparations
The preparations are as follows:
à Check and record the card type, and make sure that the new card is the same as
the original one in type.
à Record the cable positions, and check whether the labels on the cables are
correct, clear and tidy. If the labels are not visible, make a new label to prevent
any mistakes on connecting cables.
To replace the service cards, perform the following steps:
Steps
1. Wear the antistatic wrist strap, as shown in Figure A-2.
Figure A-2 Wear the Antistatic Wrist Strap
2. Remove the cables connected to the switching and control card.

3. Use the screwdriver to unfasten the screws on the card in the anti-clockwise direction.
4. Pull the lever on the card outward to separate the main control card from the back
plane.
5. Grasp the lever and pull the card out along the guide rail steadily, as shown in Figure
A-3.
Figure A-3 Unplug the Card
A-5

Note:
You should gently pull the card out of the shelf along the guide rail to avoid any damage
on other cards.
6. Put the card replaced into the antistatic bag and label it for maintenance with the note
of its name and fault.
7. Pull the new card out of the antistatic bag, and check it. Make sure that the card is
intact.
Note:
You should not touch the circuit card surface.
8. Pull the lever on the new card outward. Plug the card in and push it in along the guide
rail.
9. Gently push in the new card till the contact point of the lever and the shelf. Press the
lever inward and push the card into the shelf with the working force between the lever
and the position pin on the shelf, till the card lever is parallel with the panel.
10. Fasten the screws with the screwdriver in the clockwise direction to fix the card, as
shown in Figure A-4.
Figure A-4 Install the Card
11. Connect the cables to the new switching and control card according to the recorded
order.
Result
The service cards are replaced successfully.
Follow-up Actions
The follow-up actions includes the following:
l Observe the LED status of the new card. The switching and control card runs properly
if the RUN LED is green and flashing.
A-6

l View whether the switching and control card type is correct and the status is normal
through command lines. The switching and control card runs properly if it is in
INSERVICE status.
l View whether the card version is correct through the command line. If it is not correct,
download the correct version.
l Save the existing configuration data.
l Restore the previous backup configuration data to the system.
l Query the system alarms, notifications and events. Confirm there is no exceptional
alarms, notifications and events.
A-7

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A-8

Glossary
AC
- Access Control
CPU
- Central Processing Unit
DC
- Direct Current
ESD
- Electrostatic Discharge
FTP
- File Transfer Protocol
GE
- Gigabit Ethernet
IPTV
- Internet Protocol Television
LED
- Light Emitting Diode
LOS
- Loss of Signal
MAC
- Media Access Control
NE
- Network Element
NM
- Network Management
NMS
- Network Management System
ONU
- Optical Network Unit
P2P
- Point to Point
STM
- Synchronous Transfer Mode
TDM
- Time Division Multiplexing

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ZXA10 C300: Optical Access Convergence Equipment

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ZXA10 C300

Optical Access Convergence Equipment

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Revision No. Revision Date Revision Reason

R1.0 2013-06-30 First edition

Serial Number: SJ-20130520164529-008

Publishing Date: 2013-06-30 (R1.0)

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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Chapter 2 Routine Maintenance................................................................ 2-1

Chapter 3 Data Backup and Recovery...................................................... 3-1

Chapter 4 Expansion Guides..................................................................... 4-1

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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Appendix A Card Replacement ................................................................ A-1

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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What Is in This Manual

1, Safety Descriptions Provides the safety precautions and sign

2, Routine Maintenance Describes the routine maintenance at both the

4, Expansion Guides Describes the expansion flow and the processing

5, Cutover Guides Describes the cutover flow and the cutover

6, Version Upgrade Guides Describes the version upgrading flows and

Appendix A, Card Replacement Describes the card replacement.

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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| Separates individual parameters in a series of parameters.

Danger: indicates an imminently hazardous situation. Failure to comply can result

Warning: indicates a potentially hazardous situation. Failure to comply can result in

Caution: indicates a potentially hazardous situation. Failure to comply can result in

Note: provides additional information about a certain topic.

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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1.1 Safety Precautions

Safety Precautions for Batteries

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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Safety Precautions for Laser

Do as follows when handling the optical fibers:

Safety Precautions for Plugging/ Unplugging Cards

1.2 Sign Descriptions

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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Table 1-1 Safety Sign and Description

Safety sign Description

Safety precaution sign

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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2.1 Routine Maintenance Precautions

à Screw driver (Straight, Cross)

SJ-20130520164529-008|2013-06-30 (R1.0) ZTE Proprietary and Confidential

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2.2 Equipment Routine Maintenance

2.2.1 Environment Check

Table 2-1 Environment Check

Item Instrument and Testing Method Reference Troubleshooting