Error Code
Error Code
Error Code
The self-diagnostics system of the air conditioners by Panasonic displays error codes on the display of the infrared remote
control and on the wall-mounted remote control. The list of error codes, their interpretation, and the troubleshooting
methods for each error code are specified.
H11 Indoor / Outdoor abnormal > 1 min after starting operation Indoor fan operation • Internal / external cable
H14 Indoor intake air temperature sensor Continue for 5 sec. - • Intake air temperature sensor
H15 Outdoor compressor temperature Continue for 5 sec - Compressor temperature sensor
module
H19 Indoor fan motor mechanism locked 7 times occurance continuously - • Indoor PCB
• Fan motor
H23 Indoor heat exchanger temperature - O (Cooling only) • Heat exchanger temperature
disconnected)
H24 Indoor heat exchanger temperature Continue for 5 sec. - • Heat exchanger temperature
disconnected)
H27 Outdoor intake air temperature sensor Continue for 5 sec. O • Outdoor temperature sensor
H28 Outdoor heat exchanger temperature Continue for 5 sec. O • Outdoor heat exchanger
or disconnected)
DIAGNOSIS ABNORMALITY / PROTECTION ABNORMALITY EMERGENCY PRIMARY LOCATION TO
H30 Outdoor discharge air temperature Continue for 5 sec. - • Outdoor temperature sensor
voltage
code)
H50 Ventilation motor abnormality 7 times occurance continuously - • Indoor PCB • Ventilation
motor
H97 Outdoor fan motor mechanism locked 2 times occurance within 30 - • Indoor PCB • Fan motor
minutes
F11 Cooling / Heating cycle changeover 4 times occurance within 30 - •4-way valve
minutes
F91 Refrigerantion cycle abnormality 2 times occurance within 20 - • No refrigerant (3-way valve
minutes is closed)
minutes
DIAGNOSIS ABNORMALITY / PROTECTION ABNORMALITY EMERGENCY PRIMARY LOCATION TO
F95 Cool high pressure protection 4 times occurance within 20 - • Outdoor refrigerant circuit
minutes
F96 IPM (power transistor) overheating 4 times occurance within 30 - • Excess refrigerant
F98 Total running current protection 3 times occurance within 20 - • Excess refrigerant
F99 Outdoor Direct Current (DC) peak 7 times occurance continuously - • Outdoor PCB
• Compressor