Sample SWOT
Sample SWOT
Sample SWOT
Strengths Weaknesses
• Large market share • Lacks the product line and
• Direct sales leader service breadth of Hewlett
• Build to Order approach Packard and IBM
• Low Costs • Limited retail presence
• Long term partnerships with • Reliance on direct sales limits
reputable suppliers of name- prospects in some countries or
brand parts and components with first time buyers
• Reputation/image • No in-house repair service
• JIT, know-how and capabilities
capabilities • Rising LT debt
• Contracts with local service • Inventory increasing
providers for repairs • Erratic sales growth
• Good customer service
Opportunities S-O Strategies W-O Strategies
• Growth in sales of wireless • Conduct aggressive domestic • Open Dell retail stores in
products, smartphones advertising campaign to Europe/China where direct
• Customers increasingly retain/grow market share. sales is not preferred
shopping via internet • Produce low price • Increase breadth of product
• Households with broadband standardized PC to meet needs line, especially for new, price
access will continue to of emerging market customers sensitive internet users
increase • Advertise Dell name in nations • Establish retail kiosks in
• Growing market in where growth is strong and emerging markets where 1st
developing nations – China, S. competitors are weak time buyers can buy without
America • Continue to make online having internet access
• Growing server / data storage shopping experience easy • Contract with or acquire
market • Joint venture or acquisition to strong name in smartphones
• Increased use by non- offer storage services.
traditional users (very old/
very young)
Threats S-T Strategies W-T Strategies
• Global economic recession • Conduct aggressive European
• Price-based competition may • Reduce workforce to cut costs ad campaign to promote Dell
lower margins if needed Direct Selling
• Changing consumer prefs to • Invest in R&D to keep up • Design and market lower
substitute products with changes in customer priced PC to increase product
• Recent rise of Apple in PCs preferences breadth
• Rapid technological • Continue focus on low cost • Invest in developing corporate
advancement processes to remain cost IT services division to
• A long-term slow down in leader should price compete with IBM and HP
global sales of PC’s, esp. in competition heat up • Bring inventory numbers back
developed markets where they were several years
• Corporate customers relying ago to better compete on price
more heavily on the system-
wide service providers
• Low cost competition
• Industry consolidation