Technical Reference Guide: Product Overview
Technical Reference Guide: Product Overview
Technical Reference Guide: Product Overview
Product Overview
Describes features and general specifications for the product.
Setup
Describes setup and installation of the product and peripherals.
Handling
Describes how to handle the product.
Appendix
Describes interfaces, connectors, and character code tables.
M00053500
Rev. A
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has been taken in the preparation of this document, Seiko Epson Corpora-
tion assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained
herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original EPSON Products or
EPSON Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of
data.
CAUTION Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
3
Warnings
To avoid risk of electric shock, do not set up this product or handle cables during a
thunderstorm
WARNING Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
Handle the power cable with care.
Improper handling may lead to fire or electric shock.
Do not modify or attempt to repair the cable.
Do not place any heavy object on top of the cable.
Avoid excessive bending, twisting, and pulling.
Do not place the cable near heating equipment.
Check that the plug is clean before plugging it in.
Be sure to push the plug all the way in.
Be sure to use the specified power source.
Connection to an improper power source may cause fire or shock.
Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your
dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your
dealer or a Seiko Epson service center for advice.
If you open the DIP switch cover, be sure to close the cover and tighten the screw
after adjusting the DIP switch.
Using this product with the cover open may cause fire or electric shock.
Do not use aerosol sprayers containing flammable gas inside or around this
product.
Doing so may cause fire.
4
Cautions
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
CAUTION Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this
product.
Equipment may fall or collapse, causing breakage and possible injury.
Take care not to injure your fingers on the manual cutter:
When you remove printed paper.
When you perform other operations, such as loading/replacing roll paper.
Do not open the roll paper cover without taking the necessary precautions, as this
can result in injury from the autocutter fixed blade.
To ensure safety, unplug this product before leaving it unused for an extended
period.
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as
transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention
devices; various safety devices; or functional/precision devices, you should use this product
only after giving consideration to including fail-safes and redundancies into your design to
maintain safety and total system reliability. Because this product was not intended for use in
applications requiring extremely high reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to
direct medical care, etc., please make your own judgement on this product's suitability after a
full evaluation.
Use of the TM-L500A RFID in other countries/areas than specified is strictly prohibited. For the
information on the countries/areas where you can use the TM-L500A RFID, see the information
sheet included with your model.
5
About this Manual
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 4 Handling
6
Contents
■ For Safety...............................................................................................................................3
Key to Symbols ....................................................................................................................................... 3
Warnings ................................................................................................................................................. 4
Cautions.................................................................................................................................................. 5
■ Restriction of Use ..................................................................................................................5
■ About this Manual ................................................................................................................6
Aim of the Manual................................................................................................................................. 6
Manual Content .................................................................................................................................... 6
7
Power Supply Unit (PS-180) ..................................................................................................................33
Setup .............................................................................................35
■ Flow of Setup....................................................................................................................... 35
■ Installing the Printer............................................................................................................ 35
Important Notes ...................................................................................................................................35
■ Setting the DIP Switches..................................................................................................... 36
Setting Procedure.................................................................................................................................36
For Serial Interface................................................................................................................................38
For USB Interface...................................................................................................................................39
For Ethernet Interface ..........................................................................................................................39
■ Connecting the Printer to the Host Computer ................................................................. 40
For Serial Interface................................................................................................................................40
For USB Interface...................................................................................................................................41
For Ethernet Interface ..........................................................................................................................42
■ Connecting the Power Supply Unit (PS-180) .................................................................... 43
Connecting the Power Supply Unit ....................................................................................................43
■ Setting the Memory Switches............................................................................................ 45
Functions ...............................................................................................................................................46
■ Setting Menu on the LCD ................................................................................................... 50
Handling .......................................................................................53
■ Usage Precautions ............................................................................................................. 53
■ Installing and Replacing Paper ........................................................................................ 54
Installing Paper .....................................................................................................................................54
Replacing Paper ..................................................................................................................................55
■ Removing Jammed Paper ................................................................................................ 57
■ Cleaning the Printer ........................................................................................................... 59
8
Cleaning the Printer Case .................................................................................................................. 59
Cleaning the Thermal Head............................................................................................................... 59
■ Preparing for Transport .......................................................................................................61
Appendix......................................................................................63
■ Specifications of Interfaces and Connectors ..................................................................63
RS-232 Serial Interface ......................................................................................................................... 63
10BASE-T/100BASE-TX Ethernet Interface........................................................................................... 66
USB (Universal Serial Bus) Interface .................................................................................................... 68
■ Character Code Tables......................................................................................................69
Common to All Pages ......................................................................................................................... 69
Page 0 [PC437: USA, Standard Europe] ............................................................................................ 70
Page 1 (Katakana) .............................................................................................................................. 71
Page 2 (PC850: Multilingual) .............................................................................................................. 72
Page 3 (PC860: Portuguese)............................................................................................................... 73
Page 4 (PC863: Canadian-French) ................................................................................................... 74
Page 5 (PC865: Nordic) ...................................................................................................................... 75
Page 11 (PC851: Greek) ..................................................................................................................... 76
Page 12 (PC853: Turkish) ..................................................................................................................... 77
Page 13 (PC857: Turkish) ..................................................................................................................... 78
Page 14 (PC737: Greek) ..................................................................................................................... 79
Page 15 (ISO8859-7: Greek) ............................................................................................................... 80
Page 16 (WPC1252)............................................................................................................................. 81
Page 17 (PC866: Cyrillic #2)................................................................................................................ 82
Page 18 (PC852: Latin2)...................................................................................................................... 83
Page 19 (PC858: Euro)......................................................................................................................... 84
Page 20 (KU42: Thai)............................................................................................................................ 85
Page 21 (TIS11: Thai) ............................................................................................................................ 86
Page 26 (TIS18: Thai) ............................................................................................................................ 87
Page 30 (TCVN-3: Vietnamese) ......................................................................................................... 88
Page 31 (TCVN-3: Vietnamese) ......................................................................................................... 89
Page 32 (PC720: Arabic) .................................................................................................................... 90
Page 33 (WPC775: Baltic Rim)............................................................................................................ 91
Page 34 (PC855: Cyrillic)..................................................................................................................... 92
Page 35 (PC861: Icelandic)................................................................................................................ 93
Page 36 (PC862: Hebrew) .................................................................................................................. 94
Page 37 (PC864: Arabic) .................................................................................................................... 95
Page 38 (PC869: Greek) ..................................................................................................................... 96
Page 39 (ISO8859-2: Latin2) ................................................................................................................ 97
Page 40 (ISO8859-15: Latin9) .............................................................................................................. 98
Page 41 (PC1098: Farsi)....................................................................................................................... 99
Page 42 (PC1118: Lithuanian) .......................................................................................................... 100
Page 43 (PC1119: Lithuanian) .......................................................................................................... 101
Page 44 (PC1125: Ukrainian) ............................................................................................................ 102
Page 45 (WPC1250: Latin 2) ............................................................................................................. 103
Page 46 (WPC1251: Cyrillic) ............................................................................................................. 104
Page 47 (WPC1253: Greek) .............................................................................................................. 105
9
Page 48 (WPC1254: Turkish) ..............................................................................................................106
Page 49 (WPC1255: Hebrew)............................................................................................................107
Page 50 (WPC1256: Arabic)..............................................................................................................108
Page 51 (WPC1257: Baltic Rim) ........................................................................................................109
Page 52 (WPC1258: Vietnamese) ....................................................................................................110
Page 53 (KZ1048: Kazakhstan) ..........................................................................................................111
Page 255 (User-Defined Page)..........................................................................................................112
International Character Sets.............................................................................................................113
10
Chapter 1 Product Overview
Product Overview
This chapter describes features and specifications of the product.
Features
The TM-L500A RFID is a high-speed compact printer suited for issuing RFID baggage tags.
The features are as follows:
RFID
UHF GEN2, Complies with IATA Resolution 1740C 1
Use of the TM-L500A RFID in other countries/areas than specified is strictly prohibited. For
the information on the countries/areas where you can use the TM-L500A RFID, see the
information sheet included with your model.
Printing
• High speed printing: Max. 200 mm/s {7.87"/s}
• Auto printing position adjustment
Handling
• Compact body for flexible installation locations
• High-speed autocutter
• An optional paper supply device
Software
• Command protocol based on the AEA2009
• Bar code and two-dimensional symbol printing is possible.
• Maintenance counter
Environment
ENERGY STAR qualified.
11
Product Configurations
Interfaces
• Serial (9 Pin D-Sub) UB + USB interface model
• Serial (25 Pin D-Sub) interface model
• Ethernet interface model
Colors
EDG (Epson Dark Gray)
Accessories
Included
• AC adapter (Model: PS-180)
• Cable hook
• User’s manual
Options
• Paper supply device (Model: SU-RPL500/RPL500B)
• USB/RS-232C D-sub9 interface board (Model: UB-U500)
• RS-232C D-sub25 interface board (Model: UB-S500)
• Ethernet interface board (Model: UB-E500)
These optional interface boards are only for the TM-L500A. Never use them with other
Epson printers. Also, never use other interface boards with the TM-L500A.
12
Chapter 1 Product Overview
Control panel
Power switch
Platen cover
Power Switch
Turns the printer on or off. The marks on the switch: ( : OFF/ : ON)
Before turning on the printer soon after turning it off, make sure the LEDs on the control
panel are off.
Control Panel
13
Power LED (Green)
• Lights when the power supply is on.
• Goes out when the power supply is turned off, or the printer is in the power-saving mode
(sleep 3).
14
Chapter 1 Product Overview
For the setting items in the menu mode and setting procedures, see "Setting Menu on
the LCD" on page 50.
For information about the power-saving mode, see "Power-Saving Mode" on page 20.
Offline
Online
(Device mode)
Prt Ready
(User ID): Off Line
During a printer error, the causes of the error are displayed in turn every other 2 seconds.
15
Connectors
All cables are connected to the connector panel on the lower rear of the printer.
Interface connectors
USB
Ethernet
Serial (9-Pin D-Sub)
Serial
(25-Pin D-Sub)
• Interface connector: Connects the printer with the host computer interface.
The interface type differs depending on the model. (See
"Interfaces" on page 12.)
• Power supply connector: Connects the power supply unit.
For details on how to connect the interface connector and the power supply connector, see
"Connecting the Printer to the Host Computer" on page 40 and "Connecting the Power
Supply Unit (PS-180)" on page 43.
Offline
The printer automatically goes offline under the following conditions:
• Between the power is turned on (including the printer reset through the interface) and when
the printer is ready to receive data.
• During a self-test.
• During offline with the On/Off Line button.
• When in menu mode.
• When an unrecoverable error has occurred.
16
Chapter 1 Product Overview
Error Status
When an error occurs, the printer stops operating, the Error LED or Paper LED lights or flashes,
and the buzzer beeps (only when the buzzer function is enabled). If the error is a fatal one, the
printer goes offline.
Printer Errors
Printing is no longer possible when printer errors occur. They can be recovered easily, as
described below.
LCD
indication
Error description
Error LED flash code
Approx.
320 ms
Recovery measure 1
High The temperature of the Recovers automatically
temperature print head is extremely when the print head
high. cools.
Check paper No black mark/hole Approx. 5120 ms Remove the paper in the
was found. Approx. 3200 ms paper path, and then
load the appropriate
paper.
Check paper Paper out sensor is in The Error LED goes out. Remove the paper in the
the status of paper not The Paper LED lights. paper path, and then
present. load the appropriate
paper.
17
Error LED flash code
LCD
Error description Approx. Recovery measure
indication
320 ms
When an Autocutter error occurs, do not turn the printer power off. If the printer power is
turned off, in case of autocutter error, the print starting position of the first sheet immediately
after the printer power is turned on is placed on the wrong position.
Unrecoverable Errors
Printing is no longer possible when fatal errors occur. The printer must be repaired.
CAUTION
R/W error in memory After R/W checking, the printer does not
work correctly.
18
Chapter 1 Product Overview
19
Power-Saving Mode
The TM-L500A RFID has the power-saving mode function to reduce the power consumption.
There are 3 statuses, sleeps 1, 2, and 3 in the power-saving mode.
For the power consumption during standby in each sleep mode, see "Electrical
Characteristics" on page 28.
Patterns for
Status LEDs brightness LCD backlight brightness
sleep 1 and sleep2
*1: Selectable from Bright, Dim, and Off with the control panel or the memory switch.
*2: If the LCD brightness during the normal status is set to Off, the LCD does not become dim.
20
Chapter 1 Product Overview
Sleep 3
When Sleep 3 is enabled with the memory switch, the printer enters this mode 4 hours after
entering standby status.
During Sleep 3, the LEDs and the backlight of the LCD are off, and no operation is available.
The printer recovers to the normal status when you perform any of the following;
• Push one of the panel buttons.
• Open the paper loading cover.
• Turn the printer power off, and turn it back on. (Turn the printer power on after 3 seconds or
more have passed.)
21
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory
contains the following memory areas for the user:
• Memory switches
• Maintenance counter
Memory Switches
With the memory switches, which are software switches for the printer, you can configure
various settings of the printer.
For information about the memory switches see "Setting the Memory Switches" on page 45.
Maintenance Counter
With this function, printer information, such as the number of lines printed, the number of MICR
readings, the number of autocuts, and printer operation time after the printer starts working, is
automatically stored in NV memory. You can read or reset the information with the TM-L500A
Utility to use it for periodical checks or part replacement.
22
Chapter 1 Product Overview
Product Specifications
Printing method Thermal line printing
Receive buffer 4 KB
23
Printing Specifications
Note: The printing speeds listed above are the values when the printer prints with the standard print density
level at 24V and 25°C {77°F}.
Printing speed can be changed with the memory switch. (See "Setting the Memory
Switches" on page 45.)
Printing speed may be slower, depending on such items as the data transmission speed.
24
Chapter 1 Product Overview
Paper Specifications
RFID chip Should be located 121± 4.5 mm {4.76 ± 0.18"} from the leading edge.
Take careful consideration in the print layout so that no printing is done on the backing
paper or outer edge.
Do not preprint (black marks or the equivalent print) in the joint between two backing
papers.
The transmission rate must be 57% or more for the backing paper, and 18% or less for
the backing paper + label paper.
The joint within a baggage tag must be 1 mm {0.039"} or less.
The hole size must be 1.6 to 6 mm {0.06 to 0.24"}.
The gap between labels must be 3.2 to 6 mm {0.13 to 0.24"}.
25
Specified Original Paper Types
For good print quality, set the media type, print density, and print speed, depending on the
original paper number, as shown in the tables below. They can be changed with the memory
switch. For information about the memory switches see "Setting the Memory Switches" on page
45.
Baggage tag
Recommended
Specified original
Manufacturer Media type Print Print
paper types
density speed
26
Chapter 1 Product Overview
Printable Area
1
Printing and Cutting Positions
Manual-cutter position
Approx. 31 mm
Approx.
Autocutter blade position 16 mm
The values above may vary slightly as a result of paper slack or variations in the paper.
Take this into account when setting the cutting position of the autocutter.
27
Electrical Characteristics
Be sure to use the power supply that came with your printer.
WARNING
28
Chapter 1 Product Overview
Sleep 1 0.94W
Sleep 2 0.56W
Sleep 3 0.34W
Sleep 1 2.94W
Sleep 2 2.59W
Sleep 3 0.35W
Sleep 1 1.12W
Sleep 2 0.73W
Sleep 3 0.44W
Sleep 1 1.06W
Sleep 2 0.67W
Sleep 3 0.45W
Sleep 1 3.09W
Sleep 2 2.73W
Sleep 3 0.46W
29
If printing is continuously performed with a high ratio, the overcurrent protection may be
activated and result in uneven print density or a low voltage error. Therefore, the printing
length must not exceed the following values when printing with high print ratio.
Print width: Number of dots being energized per one dot line
Baggage tag
Total print width: 407 dots (50.8 mm {2.00"})
Print example
50.8 mm
Reliability
30
Chapter 1 Product Overview
Environmental Conditions
[%RH]
90
4GNCVKXG*WOKFKV[
80 34°C {93.2°F}, 80%
20
1
10
0
0 10 20 30 40 50
#ODKGPVVGORGTCVWTG=͠?
31
External Dimensions and Mass
• Height: Approximately 148 mm {5.83"}
• Width: Approximately 156 mm {6.14"}
• Depth: Approximately 236 mm {9.29"}
• Mass: Approximately 2.8 kg {6.17 lb}
Paper path
32
Chapter 1 Product Overview
136
68
33
[Unit: mm]
1
Electric Input conditions Input voltage: AC100V to AC240V
characteristics
Frequency: 50-60 Hz
For Energy Star printers, always use the power supply that came with your printer.
For detailed information about the PS-180, see the instruction manual for the PS-180.
33
34
Chapter 2 Setup
Setup
This chapter describes setup and installation of the product and peripherals.
Flow of Setup
This chapter consists of the following sections, along with the setup flow of the product and
peripherals.
Important Notes
• Do not place other tags next to the printer, or the printer may write data on the tag outside.
• The printer must be installed horizontally on a flat surface (not tilted).
• Do not place the printer in dusty locations.
• Do not knock or strike the printer. This may cause printing errors.
• Do not place any liquids or drinks on the printer case.
35
Setting the DIP Switches
On this printer, you can make various settings with DIP switches.
Functions of the DIP switches differ depending on the interface.
Setting Procedure
Follow the steps below to change the DIP switch settings.
Before you remove the DIP switch cover, turn the printer off.
Otherwise, a short-circuit may cause the printer to malfunction.
CAUTION
DIP switch settings are enabled only when the power is turned on or the printer is reset via
the interface. If the settings are changed after that, the functions will not change.
1 Make sure the power supply for the printer is turned off.
3 Slide the left case to the rear to release the groove and two hooks of the
left case, and remove the left case.
OFF ON
Groove
36
Chapter 2 Setup
4 Set the DIP switches, using the tip of a tool, such as a small screwdriver.
Rib
Groove
Holes 2
Hooks
37
For Serial Interface
Initial
SW Function ON OFF
setting
9600 OFF ON
19200 ON OFF
Depending on print conditions, such as print duty, print head temperature, and data
transmission speed, print speed is automatically adjusted, which can cause white lines due
to intermittent print (the motor sometimes stops). To avoid this, set the transmission speed
higher or keep the print speed constant by setting it lower. (See "Setting the Memory
Switches" on page 45.)
38
Chapter 2 Setup
Initial
SW Function ON OFF
setting
2
For Ethernet Interface
Initial
SW Function ON OFF
setting
39
Connecting the Printer to the Host Computer
Be sure to turn off the power supply for both the printer and host computer before
connecting the cables.
WARNING
1 Insert the interface cable connector firmly into the interface connector
on the connector panel.
3 When using interface cables equipped with a grounding line, attach the
ground line to the screw hole marked “FG” on the printer.
4 Connect the other end of the interface cable to the host computer.
40
Chapter 2 Setup
3 Connect the USB cable from the host computer to the USB upstream
connector.
4 Connect the other end of the interface cable to the host computer.
41
For Ethernet Interface
Connect the printer to a network by a LAN cable via a hub.
When LAN cables are installed outdoors, make sure devices without proper surge
protection are cushioned by being connected through devices that do have surge
CAUTION protection.
Otherwise, the devices can be damaged by lightning.
Never attempt to connect the customer display cable, drawer kick-out cable, or a
standard telephone line cable to the 10/100BASE-T LAN connector.
For Ethernet interface communication settings, use TM-L500A Utility or EPSON TMNet
WinConfig utility. For detailed information about the setting methods, see the TM-L500A
Utility User’s Manual or EPSON TM Net WinConfig User’s Guide.
Connect a 10/100BASE-T cable to the 10/100BASE-T LAN connector by pressing firmly until the
connector clicks into place.
42
Chapter 2 Setup
AC cable
2
Connecting the Power Supply Unit
1 Make sure the printer’s power supply is turned off and the AC cable has
been unplugged from the wall socket.
2 Insert the connector of the DC cable onto the power supply connector.
43
3 Connect the plug of the AC cable to the wall socket.
Be sure to unplug the AC cable from the wall socket whenever connecting or
disconnecting the power supply unit to the printer.
WARNING Failure to do so may result in damage to the power supply unit or the printer.
Make sure the wall socket power supply satisfies the rated voltage requirements
of the power supply unit. Never insert the power supply cable plug into a socket
that does not meet the rated voltage requirements of the power supply unit.
Doing so may result in damage to both the power supply and the printer.
44
Chapter 2 Setup
TM-L500A AEA
Settings\Setting Methods
Utility Commands
Data receive error ✔ ✔
2
Customized Values
Sleep 3 ✔ ✔
Print density ✔
Print speed ✔ ✔
User/Context mode ✔ ✔
Model’s Unique Functions
Buzzer volume ✔ ✔
LCD contrast ✔ ✔
Truncate function ✔ ✔
For detailed information about the TM-L500A Utility, see the TM-L500A Utility User’s
Manual.
For detailed information about AEA commands, see the AEA2009.
45
Functions
Setting of paper jam detection is invalid for the model with corner R detection.
46
Chapter 2 Setup
Sleep 3
For good print quality, set the media type, depending on the original paper number. (See
"Paper Specifications" on page 25.)
• Enabled
• Disabled (initial setting)
~ +8 mm
~ -8 mm
Hole
47
Print density
Selectable from levels 1 to 9 (70% 110%) (initial setting: level 7)
If the print density is set to a darker level, printing speed may be reduced.
If the print density is set to a darker level, paper dust accumulates on the print head and
print may be faint. For information on how to clean the thermal head, see "Cleaning the
Thermal Head" on page 59.
For good print quality, set the print density, depending on the original paper number.
(See "Paper Specifications" on page 25.)
Print speed
Selectable from levels 1 to 10 (Slow Fast) (initial setting: level 6)
Depending on print conditions, such as print duty, print head temperature, and data
transmission speed, print speed is automatically adjusted, which may cause white lines
due to intermittent print (the motor sometimes stops). To avoid this, keep the print speed
constant by setting it lower, or set the transmission speed higher for the serial interface.
(See "Transmission Speed (DIP Switches 3/4)" on page 38.)
For good print quality, set the print speed, depending on the original paper number. (See
"Paper Specifications" on page 25.)
User/Context mode
• Single user/Single context (initial setting)
• Single user/Multi context
• Multi user/Multi context
Buzzer volume
Selectable from Off and levels 1 to 5 (initial setting: level 5)
LCD contrast
Selectable from levels 1 to 3 (initial setting: level 3)
48
Chapter 2 Setup
Truncate function
• Does not truncate
• Truncates (no error) (initial setting)
• Truncates (error)
The transmission speed can be set with DIP switches 3 and 4 (See "Transmission Speed
(DIP Switches 3/4)" on page 38.) or the memory switch. When DIP switches 3 and 4 are set
to ON, the setting with the memory switch is enabled.
Parity bit
• None (initial setting)
• Odd
• Even
Flow control
• RTS/CTS control (initial setting)
• DTR/DSR control
49
Setting Menu on the LCD
You can set the buzzer volume, LCD contrast, LCD brightness, and clock time with the buttons
on the control panel.
• Buzzer volume: The buzzer sounds when the printer is in an error status.
You can adjust the volume of the buzzer from OFF to level 5.
• LCD contrast: You can adjust the contrast of the LCD from level 1 to 3.
• LCD brightness: You can select the brightness of the LCD from Bright/Dim/Off.
• Clock time: You can set year, month, date, hour, and minute.
The buzzer volume, LCD contrast, LCD brightness, and clock time can be set also with
the customized value. To set the customized value, see "Setting the Memory Switches"
on page 45.
When resetting the RTC, moves automatically to the panel operation display for inputting
year, month, day, and time after starting up.
When the RTC has been reset, RFID cannot be used.
2 When “On Line” is displayed on the LCD, press the ON/Off Line (Back)
button to put the printer offline.
3 Press the Menu (OK) button to display “[Setting menu]” on the LCD.
4 Use the Unload () button and Feed () button to display the setting
item for which you want to make a setting, and press the Menu (OK)
button to select it.
5 Use the Unload () button and Feed () button to display the setting
options, and press the Menu (OK) button to set it.
6 To make another setting, press the On/Off Line (Back) button once to
return to the menu selecting screen.
To finish setting, press the On/Off Line (Back) button twice to exit the menu mode.
50
Chapter 3 Application Development Information
AEA Commands
AEA specifications for Automated Ticket and Boarding Pass equipment (ATB), Parametric
Tables (PECTAB), Self Service and Baggage Tag Printers (BTP) related firmware are an industry
standard.
See the AEA2009 for more details.
You can obtain the software and manuals from one of the following URLs.
For customers in North America, go to the following web site:
http://www.epsonexpert.com/ and follow the on-screen instructions.
For customers in other countries, go to the following web site:
https://download.epson-biz.com/?service=pos/
51
Self-Test Mode
In the self-test mode, the printer prints the current status of the printer and resident characters as
a test print.
You can confirm the following information with the status print.
• Model name
• Control software version
• Printer settings
• User counter
• Maintenance counter
3 While pressing the Unload () button, turn on the printer. (Keep pressing
the button until the printer starts printing.)
The printer starts printing the current status of the printer on the paper.
With the Ethernet interface, before printing starts, it takes 15 seconds if the IP address is
fixed and 20 seconds if the IP address is obtained with the automatic setting. (It may take
longer, depending on the response time from the host.)
When the printer finishes printing the current printer status, the following message is
printed and the Paper LED flashes. (The printer is now in the self-test printing standby
status.):
“If you want to continue SELF-TEST printing, please press Unload button.”
4 To start the test print, press the Unload () button (less than 1 second).
The printer prints a rolling pattern on the paper, using only the built-in character set.
If you press the Unload () button for more than 1 second, the printer prints the other
settings and counter value.
After printing the following message and autocutting the paper, the printer is initialized and
returned to the normal mode.
“*** completed***”
52
Chapter 4 Handling
Handling
This chapter describes basic handling of the printer.
Usage Precautions
• This printer is dedicated for RFID tag printing. The paper guide is fixed to the RF tag width,
and the paper width is unchangeable.
• Do not place other tags next to the printer, or the printer may write data on the tag outside.
• Install the printer horizontally.
• When installing, leave enough space around the printer for loading paper, turning on/off the
power switch, removing jammed paper, and so on.
• Make sure cords and foreign objects are not caught in the printer.
• Do not open the covers during printing or autocutting.
• Make sure that the printer is not subjected to any impact or vibration.
• Do not put any food or drink on the printer case.
• Do not move the printer with the paper loading cover open. The cover may close
unexpectedly.
• To prevent a paper jam, do not prevent paper from being ejected from the paper exit and do
not pull the paper being ejected.
53
Installing and Replacing Paper
Do not open the covers during printing/autocutting.
The printer may be damaged.
WARNING Do not touch the manual cutter with your hands.
Otherwise, you may be injured because the manual cutter blade is sharp.
Use paper that meets the printer specifications. For details about paper specifications,
see "Paper Specifications" on page 25.
When changing the paper width, you need to remove or move the paper guide and to
change the setting for the paper width with the customized value. To change the paper
width, see "Setting the DIP Switches" on page 36.
To adjust the cutting position, define a character string in the CUTPOS field in the printer
environment data for baggage tags. (The adjustable range: -30 to 30)
Installing Paper
When the Paper LED is on, follow the steps below to load paper.
2 Open the paper loading cover by pulling up the cover open lever.
54
Chapter 4 Handling
Close the paper loading cover immediately. If it is left open for 1 minute or longer, paper
feeding may not be correct.
Replacing Paper
Follow the steps below to replace paper.
2 Hold down the Unload () button until the paper starts feeding back-
4
ward.
4 Open the paper loading cover by pulling up the cover open lever.
55
5 Insert the end of the paper under the rollers.
The paper is fed automatically.
Close the paper loading cover immediately. If it is left open for 1 minute or longer, paper
feeding may not be correct.
56
Chapter 4 Handling
Do not touch the thermal head (See"Cleaning the Printer" on page 59.) because it can
be very hot after printing.
CAUTION
4 Pull out the jammed paper forward, and cut any distorted, crumpled, or
torn parts of the paper.
57
5 Open the paper loading cover by pulling up the cover open lever.
6 Pull out the paper backward, and cut any distorted, crumpled, or torn
parts of the paper if there are any.
58
Chapter 4 Handling
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so
may damage or break the parts made of plastic and rubber.
1 Hold down the Unload () button until the paper starts feeding back-
ward.
59
4 Open the platen cover.
6 Clean the thermal elements of the thermal head with a cotton swab
moistened with an alcohol solvent (ethanol or IPA).
Thermal head
60
Chapter 4 Handling
61
62
Appendix
Appendix
Specifications of Interfaces and Connectors
Synchronization Asynchronous
Transmission speed Select one of the following with DIP switches 3 and 4:
[bps: bits per second] 9600/19200/38400 bps
Select one of the following with a memory switch:
2400/4800/9600/19200/38400/57600/115200 bps
Connector Printer side DSUB 9-pin (male) connector, DSUB 25-pin (female) connector
63
Functions of each connector pin
Receive buffer full:
When the remaining space in the receive buffer drops to 128 bytes, the printer status
becomes "buffer full" and it remains "buffer full" until the space in the receive buffer
increases to 256 bytes.
The printer ignores the data received when the remaining space in the receive buffer is 0
byte.
64
Appendix
65
10BASE-T/100BASE-TX Ethernet Interface
Software specifications
Basic communication protocols
• IP, ARP, ICMP, UDP, TCP: Basic communications protocols for various functions (used by
higher-level protocols below)
66
Appendix
Physical layer Auto negotiation Auto Yes Yes Yes Yes Yes
setting /10Base-T Half negotiation
/10Base-T Full
/100Base-TX Half
/100Base-TX Full
67
USB (Universal Serial Bus) Interface
Outline
• Full-speed transmission at 12 Mbps [bps: bits per second]
• Plug & Play, Hot Insertion & Removal
USB device class Both vendor-defined class and USB printer class are
supported. Switching of the class can be set by DIP
switch on startup.
68
Appendix
69
Page 0 [PC437: USA, Standard Europe]
70
Appendix
Page 1 (Katakana)
71
Page 2 (PC850: Multilingual)
72
Appendix
73
Page 4 (PC863: Canadian-French)
74
Appendix
75
Page 11 (PC851: Greek)
76
Appendix
77
Page 13 (PC857: Turkish)
78
Appendix
79
Page 15 (ISO8859-7: Greek)
80
Appendix
Page 16 (WPC1252)
81
Page 17 (PC866: Cyrillic #2)
82
Appendix
83
Page 19 (PC858: Euro)
84
Appendix
85
Page 21 (TIS11: Thai)
86
Appendix
87
Page 30 (TCVN-3: Vietnamese)
88
Appendix
89
Page 32 (PC720: Arabic)
90
Appendix
91
Page 34 (PC855: Cyrillic)
92
Appendix
93
Page 36 (PC862: Hebrew)
94
Appendix
95
Page 38 (PC869: Greek)
96
Appendix
97
Page 40 (ISO8859-15: Latin9)
98
Appendix
99
Page 42 (PC1118: Lithuanian)
100
Appendix
101
Page 44 (PC1125: Ukrainian)
102
Appendix
103
Page 46 (WPC1251: Cyrillic)
104
Appendix
105
Page 48 (WPC1254: Turkish)
106
Appendix
107
Page 50 (WPC1256: Arabic)
108
Appendix
109
Page 52 (WPC1258: Vietnamese)
110
Appendix
111
Page 255 (User-Defined Page)
HEX 8 9 A B C D E F
0 Ç É á · · H SP SP
128 144 160 176 192 208 224 240
1 ü æ í · · I SP SP
129 145 161 177 193 209 225 241
2 é Æ ó · · SP SP SP
130 146 162 178 194 210 226 242
3 â ô ú · · SP SP SP
131 147 163 179 195 211 227 243
4 ä ö ñ · · SP SP SP
132 148 164 180 196 212 228 244
5 à ò Ñ Á · SP SP SP
133 149 165 181 197 213 229 245
6 å û Ğ Â â · SP SP
134 150 166 182 198 214 230 246
7 ç ù ğ À Ä · SP SP
135 151 167 183 199 215 231 247
8 ê ÿ ¿ İ ╚ SP SP SP
136 152 168 184 200 216 232 248
9 ë Ö · ╣ ╔ SP SP SP
137 153 169 185 201 217 233 249
A è Ü · ║ ╩ SP SP SP
138 154 170 186 202 218 234 250
B ï ø · ╗ ╦ SP SP SP
139 155 171 187 203 219 235 251
C î £ · ╝ ╠ SP SP SP
140 156 172 188 204 220 236 252
D ì Ø ¡ ¢ ═ SP SP SP
141 157 173 189 205 221 237 253
E Ä Ş · · ╬ SP SP SP
142 158 174 190 206 222 238 254
F Å ş ¤ · · SP SP SP
143 159 175 191 207 223 239 255
112
Appendix
113
114