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SM Appliance Center (Saci) Process Workflow Pick Up Process: The Client

The document outlines the pick up process for SM Appliance Center. Mober DP is responsible for presenting the booking ID to the invoicer, verifying the booking, calling the client to confirm delivery details, taking photos of the item, signing paperwork, loading the item, delivering it to the client's address, taking photos again, having the client sign paperwork, and thanking the client. The process ensures the item is in good condition and properly delivered.

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Fred Nazareno Cerezo
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151 views1 page

SM Appliance Center (Saci) Process Workflow Pick Up Process: The Client

The document outlines the pick up process for SM Appliance Center. Mober DP is responsible for presenting the booking ID to the invoicer, verifying the booking, calling the client to confirm delivery details, taking photos of the item, signing paperwork, loading the item, delivering it to the client's address, taking photos again, having the client sign paperwork, and thanking the client. The process ensures the item is in good condition and properly delivered.

Uploaded by

Fred Nazareno Cerezo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SM APPLIANCE CENTER (SACI) PROCESS WORKFLOW

PICK UP PROCESS

Responsible Activity

MOBER DP Mober DP will present the booking ID to the invoicer on duty

Will check and verify for the booking ID based on the waiver signed by
SACI
the client

MOBER DP Call the client to check the address, item to be delivery and ETA for
delivery.

Take picture for the item and check the physical appearance of the item.
MOBER DP
Driver should also picture take picture with box before loading

MOBER DP Sign on the ATC as proof that they already received the item

MOBER DP MOBER DP and helper will load the item to vehicle.

MOBER DP Proceed to delivery address of the client

MOBER DP Mober will unload the item to the house of the client

Take picture for the item both box and unbox and secure that no damage
MOBER DP
on the item

MOBER Client will now sign on the DR provided by the driver as proof that the
DP/CLIENT item is in good condition and issue the Official receipt of the client

MOBER DP Thank you the client.

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