Accu-CHEK0 Instants

User's Manual
Blood Glucose Meter

Accu-CHEK"'
Instant S

•
•
••
••

Accu-CHEK ®

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Introduction

Introduction

The Accu-Chek Instant S System

The Accu-Chek Instant test strips with the Accu-Chek Instant S meter are intended to quantitatively
measure glucose in fresh capillary whole blood from the finger, palm, forearm, and upper arm as an aid
in monitoring the effectiveness of glucose control.
The Accu-Chek Instant test strips with the Accu-Chek Instant S meter are intended for in vitro diagnostic
self-testing by people with diabetes.
The Accu-Chek Instant test strips with the Accu-Chek Instant S meter are intended for in vitro diagnostic
use by healthcare professionals in clinical settings. Venous, arterial, and neonatal blood testing is limited
to healthcare professional use.
This system is not for use in the diagnosis of diabetes mellitus, nor for testing neonate cord blood
samples.
Suitable for self-testing
The system includes:
Accu-Chek Instant S meter with battery, Accu-Chek Instant test strips*, and Accu-Chek Instant control
solutions*.
*Some items may not be included in the kit. They are a separate purchase.

w WARNING
• Choking hazard. Small parts. Keep away from children under the age of 3 years.
• Any object coming into contact with human blood is a potential source of infection (see: Clinical
and Laboratory Standards Institute: Protection of Laboratory Workers from Occupationally
Acquired Infections; Approved Guideline – Fourth Edition; CLSI document M29-A4, May 2014).

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 Introduction

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Chapter 1: Your New System

Your New System

1
The Accu‑Chek Instant S Meter

2 3
4

Right Side View Front View Left Side View

1. Meter Button 3. Target Range Indicator

Press to turn the meter on and off, Indicates whether your blood glucose result
move to the next screen, or make a falls above, within, or below a pre-set range of
selection. values.
2. Display 4. Micro USB Port
Shows results, messages, and test Transfers data from the meter to a computer
results stored in memory. (PC).

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 Your New System
1

Back View Underside View

5. Battery Door 6. Test Strip Slot

Open to replace battery. Insert test strip here.

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 Your New System
1

7
10 11
9

(for example) Test Strip

12

7. Test Strip Container* 11. Battery

8. Metallic End 12. USB Cable*
Insert this end into the meter. Connects the meter to a PC.
9. Yellow Edge *Some items may not be included in the kit.
Touch blood drop or control solution here. They are a separate purchase.
10. Control Solution Bottle*

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 Your New System
1
Using the Meter Button
Your new meter has only one button, but it performs many actions. Press the meter button once to turn
the meter on and see your most recent blood glucose result. Continue pressing to view your 7-, 30-, and
90-day blood glucose averages.
When instructed to press the meter button, press it briefly and release it.
When instructed to press and hold the meter button, press and hold it for 3 or more seconds.

Time and Date

To display or change the time and date on the meter, connect it to a PC with diabetes management
software installed. Follow the diabetes management software instructions to set the time and date. The
meter display will then show the time and date along with your test results.

Target Range
Consult your healthcare professional for the blood glucose range appropriate for you. It is very important
to stay within your target range.
The target range is set by default at 70–160 mg/dL (3.9–8.9 mmol/L). The target range can be set from a
lower limit of 60–140 mg/dL (3.3–7.8 mmol/L) to an upper limit of 90–300 mg/dL (5.0–16.6 mmol/L).
To change the target range, connect the meter to a PC with diabetes management software installed.
Then follow the diabetes management software instructions.

w WARNING
This function is no substitute for hypoglycaemia training by your healthcare professional.

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 Your New System
1
Symbols
Symbol Description
Last test result symbol. This indicates that you are viewing your last blood glucose result.

7-day average symbol. This indicates that you are viewing the 7-day average of your blood
glucose results.
30-day average symbol. This indicates that you are viewing the 30-day average of your
blood glucose results.
90-day average symbol. This indicates that you are viewing the 90-day average of your
blood glucose results.
Drop symbol

Control bottle symbol

Hourglass symbol

Low battery symbol

No data to display

Target range indicator arrow. When flashing, your blood glucose result is outside the target
range.
Temperature warning symbol

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 Your New System
1

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Chapter 2: Blood Glucose Tests

Blood Glucose Tests

2
w WARNING
Blood glucose results can be displayed in either mg/dL or mmol/L. The back label of the meter shows
the unit of measurement. If the meter shows the wrong unit, contact Roche. If you do not know which
unit of measurement is correct for you, contact your healthcare professional. Using the wrong unit of
measurement may cause misinterpretation of your actual blood glucose level and may lead to
improper therapy.

mg/dL or mmol/L is printed here

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 Blood Glucose Tests
2
Using the Accu-Chek Instant S System
• Use only Accu‑Chek Instant test strips.
• Use the test strip immediately after removing it from the test strip container.
• Do not apply blood or control solution to the test strip before inserting it into the meter.
• Close the test strip container tightly immediately after removing a test strip to protect the test strips from
humidity.
• Store the unused test strips in their original test strip container with the cap closed.
• Check the use by date on the test strip container. Do not use the test strips after that date.
• Store the test strip container and meter in a cool, dry place such as a bedroom.
• Refer to the test strip package insert for test strip storage and system operating conditions.

w WARNING
Do not store test strips in high heat and moisture areas (bathroom or kitchen)! Heat and moisture can
damage test strips.

Performing a Blood Glucose Test with Blood from Your Fingertip

NOTE
• You need the meter, a test strip, and a lancing device with a lancet inserted to perform a blood
glucose test.
• A blood glucose test cannot be performed while the meter is connected to a PC with a USB cable.

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 Blood Glucose Tests
2
1 2 3

Wash your hands with warm Check the use by date on the Remove a test strip from the
soapy water and dry test strip container. test strip container.
thoroughly.
Do not use test strips past Close the cap tightly.
Prepare the lancing device. the use by date.

4 5

Insert the metallic end of the When a flashing drop symbol

test strip into the meter. The appears, perform a
meter turns on. fingerstick with the lancing
device.

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 Blood Glucose Tests
2
6 7

Gently squeeze your finger to Touch the yellow edge of the test strip to the blood drop.
assist the blood flow. This Remove your finger from the test strip when the flashing
helps you get a blood drop. hourglass symbol appears. Do not put blood on top of the test
strip.

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 Blood Glucose Tests
2
8
Blue
Test result is above
the target range.

Green
or Test result is within
the target range.

Red
Test result is below
the target range.

Your test result appears with an arrow. This arrow shows if your test result falls above, within, or below
the target range.* The target range is represented by the green region of the target range indicator. The
arrow will flash if your test result falls above or below this range.
Remove and discard the used test strip.

*The target range is set by default at 70–160 mg/dL (3.9–8.9 mmol/L). To change the target range,
connect the meter to a PC with diabetes management software installed. Consult your healthcare
professional before changing the target range.

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 Blood Glucose Tests
2
Performing a Blood Glucose Test with Blood from Your Palm, Forearm, or Upper
Arm (Alternative Site Testing)
w WARNING
Do not use alternative site testing to calibrate a continuous glucose monitoring system or to make
insulin dosing calculations.

You have the option of obtaining a blood sample from other sites on your body besides the fingertip.
Alternative sites include the palm, forearm, and upper arm.
Blood obtained from the fingertip and palm can be used at any time to perform a blood glucose test.
If blood from the forearm or upper arm is used, there are certain times when testing is not appropriate.
This is because your blood glucose level changes faster in your fingertip and palm than in the forearm
and upper arm. These differences may cause you to misinterpret your actual blood glucose level, leading
to improper therapy and potential adverse health effects.
Read the next section before you try testing from the forearm or upper arm.
You may perform a forearm or • immediately before a meal.
upper arm test • while fasting.
You may NOT perform a • up to 2 hours following a meal, when blood glucose values can rise
forearm or upper arm test quickly.
• after injecting bolus insulin, when blood glucose values can
decrease rapidly.
• after exercise.
• if you are sick.
• if you think your blood glucose is low (hypoglycaemia).
• if you sometimes do not notice when your blood glucose is low.
If you are interested in AST, talk to your healthcare professional first.
To obtain an AST cap and detailed AST instructions, contact Roche.

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 Blood Glucose Tests
2
Unusual Blood Glucose Results
If your blood glucose result does not match how you feel, check this list to help solve the problem.
Troubleshooting Checks Action
Were the test strips expired? Discard the test strips if they are past the use by
date. Repeat the blood glucose test with an
unexpired test strip.
Was the cap on the test strip container always Replace the test strips if you think the test strip
closed tightly? container was uncapped for some time. Repeat
the blood glucose test.
Was the test strip used immediately after it was Repeat the blood glucose test with a new test
removed from the test strip container? strip.
Were the test strips stored in a cool, dry place? Repeat the blood glucose test with a properly
stored test strip.
Did you follow the directions? Read the chapter Blood Glucose Tests and
repeat the blood glucose test. Contact Roche if
you still have problems.
Are the meter and test strips working properly? Perform a control test. See the chapter Control
Tests for instructions.
Are you still unsure of the problem? Contact Roche.

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 Blood Glucose Tests
2
Symptoms of Low or High Blood Glucose
Being aware of the symptoms of low or high blood glucose can help you understand your test results and
decide what to do if they seem unusual.
Low blood glucose (hypoglycaemia): Symptoms of hypoglycaemia may include, but are not limited to,
anxiety, shakiness, sweating, headache, increased hunger, dizziness, pale skin colour, sudden change in
mood or irritability, fatigue, difficulty concentrating, clumsiness, palpitations, and/or confusion.
High blood glucose (hyperglycaemia): Symptoms of hyperglycaemia may include, but are not limited to,
increased thirst, frequent urination, blurred vision, drowsiness, and/or unexplained weight loss.
w WARNING
If you are experiencing any of these symptoms, or other unusual symptoms, test your blood glucose
from the fingertip or palm. If your blood glucose result is displayed as LO or HI, contact your healthcare
professional immediately.

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Chapter 3: Control Tests

Control Tests
3
When to Perform a Control Test
Performing a control test lets you know the meter and test strips are working properly. You should
perform a control test when:
• you open a new test strip box.
• you left the test strip container open.
• you think the test strips are damaged.
• you want to check the meter and test strips.
• the test strips were stored in extreme temperatures, humidity, or both.
• you dropped the meter.
• your test result does not match how you feel.
• you want to check if you are performing the test correctly.

About the Control Solutions

• Use only Accu‑Chek Instant control solutions.
• Close the control solution bottle tightly after use.
• Write the date you open the control solution bottle on the bottle label. The control solution must be
discarded 3 months from the date the control solution bottle was opened (discard date) or on the use by
date on the bottle label, whichever comes first.
• Do not use control solution that is past the use by or discard date.
• Refer to the control solution package insert for control solution storage conditions.
• The meter automatically recognises the difference between the control solution and blood.
• The control solution can stain fabric. Remove stains by washing with soap and water.

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 Control Tests
3
Performing a Control Test
You need the meter, a test strip, and control solution Level 1 or Level 2.

1 2

Check the use by date on the Remove a test strip from the
test strip container. Do not use test strip container.
test strips past the use by date.
Close the cap tightly.

Insert the metallic end of the A flashing drop symbol

test strip into the meter. The appears.
meter turns on.

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 Control Tests
3
4 5

Select the control solution to Remove the bottle cap. Wipe

test. You will enter the level the tip of the bottle with a
later in the test. tissue. Squeeze the bottle until
a tiny drop forms at the tip.

Touch the drop to the yellow A flashing hourglass symbol

edge of the test strip. Do not appears when there is enough
put control solution on top of control solution in the test strip.
the test strip.

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 Control Tests
3
7

or

The control result appears. Press the meter button.

or

If you tested with Level 1 control If you tested with Level 2 control
solution, the L-1 screen appears. solution, the L-2 screen appears.
Press and hold the meter button to Press and hold the meter button
confirm that you tested with Level 1 to confirm that you tested with
control solution. Level 2 control solution.

Press the meter button to alternate between L-1 and L-2.

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 Control Tests
3
9 10

or

OK appears if the control Err appears if the control Wipe the tip of the bottle
result is within range. result is out of range. with a tissue. Cap the bottle
tightly.
Remove and discard the
used test strip.

NOTE
The meter turns off 90 seconds after a successful test or 15 seconds after the test strip is removed,
provided no other action is taken.

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 Control Tests
3
Understanding Out‑of‑Range Control Results
w WARNING
The control solution ranges are printed on the test strip container label. If the control result is out of
range, check this list to help solve the problem.

Troubleshooting Checks Action

Were the test strips or control solutions expired? Discard the test strips or control solution if either
is past the use by date. If the control solution was
opened more than 3 months ago, discard it.
Repeat the control test with an unexpired test
strip and an unexpired control solution.
Did you wipe the tip of the control solution bottle Wipe the tip of the bottle with a tissue. Repeat the
before use? control test with a new test strip and a fresh drop
of control solution.
Were the caps on the test strip container and the Replace the test strips or control solution if you
control solution bottle always closed tightly? think either was uncapped for some time. Repeat
the control test.
Was the test strip used immediately after it was Repeat the control test with a new test strip and a
removed from the test strip container? fresh drop of control solution.
Were the test strips and control solutions stored Repeat the control test with a properly stored test
in a cool, dry place? strip or control solution.
Did you follow the directions? Read the chapter Control Tests and repeat the
control test.
Did you choose the correct control solution level, If you chose the wrong control solution level, you
either 1 or 2, when you performed the control can still compare the control result to the range
test? printed on the test strip container.
Are you still unsure of the problem? Contact Roche.

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Chapter 4: Review Your Data

Review Your Data

4
Overview
• The meter automatically stores at least 720 blood glucose results in memory, but only the last blood
glucose result and your 7-, 30-, and 90-day averages can be viewed on the meter. To view stored
blood glucose results, transfer them to a compatible software application.
• The meter automatically stores at least 30 control results in memory, but only the current control
result can be viewed on the meter. To view stored control results, transfer them to a compatible
software application.
• If more than 720 blood glucose tests are performed within a 90-day period, only the 720 most recent
test results are included in the 90-day average.
• Control results are not included in the 7-, 30-, or 90-day averages.

w WARNING
Do not change your therapy based on an individual test result in memory. Talk to your healthcare
professional before changing therapy based on test results in memory.

Reviewing Your Last Blood Glucose Result

1

or

With the meter off, press the meter button to turn the meter on. The last test
result symbol indicates that you are viewing your last blood glucose result.

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 Review Your Data
4
Reviewing Your Test Result Averages
The meter uses all of your blood glucose results from the past 7, 30, or 90 days to calculate a single
number. This number is called the average, and helps you to understand your blood glucose results over
a given period of time.

or

or

or

With the meter off, press the meter button to turn the meter on. Press the meter button to view your
7-, 30-, and 90-day averages.

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Chapter 5: Connecting to a PC

Connecting to a PC
5
Connecting the Meter to a PC Using a USB Cable
Follow the steps below to access diabetes management software on a PC. You can use this software to
view stored results, set the meter time and date, and change the target range.

1 2 3

Start the diabetes

management software and
initiate a data transfer.

Plug the small end of the Plug the large end of the
USB cable into the meter. USB cable into a USB port on
the PC.
If the meter is off, it turns on.

NOTE
The USB cable does not charge the meter’s battery. Remove the
USB cable after you have finished.

The meter transfers the data

to the software.

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 Connecting to a PC
5

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Chapter 6: Meter Maintenance and Troubleshooting

Meter Maintenance and Troubleshooting

6
Meter Maintenance
The meter automatically tests its own systems every time you turn it on and lets you know if something
is wrong. See the Error Messages section of this chapter.
If you drop the meter or think the results are not accurate, contact Roche.

Changing the Battery

1 2 3

SN 00012345678

Open the battery door on the

GTIN 12345678911234
PIN 12345 Remove the old battery. Press Slide the new battery under the
back of the meter by pushing
Mannheim, Germany
mg/dL
and hold the meter button for at tab with the (+) side facing up.
the tab in the direction of the least 2 seconds. Put the battery door back in
arrow and pulling the door up. place and snap it closed.

NOTE
• The meter uses one 3‑volt lithium battery, coin cell type CR2032. This type of battery can be found in
many stores. It is a good idea to have spare batteries available.
• Meter data is not lost when you replace the battery.

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 Meter Maintenance and Troubleshooting
6
Checking the Meter Display

or

With the meter off, press the meter button to turn the meter on. Press the meter
button twice to display the 30-day average screen.

or

Press and hold the meter button until all display segments appear. Check the
meter display for missing segments. All segments should look like the picture
above. If any segments are missing from the display, contact Roche, as there may
be a problem with the meter.

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 Meter Maintenance and Troubleshooting
6
Cleaning the Meter
Keep the meter free of dust. If you need to clean or disinfect it, follow these guidelines carefully to help
you get the best performance possible.

w WARNING
• Do not allow liquid to enter any openings in the meter.
• Do not spray a cleaning solution directly onto the meter.
• Do not immerse the meter in liquid.

1 2

Make sure the meter is Gently wipe the meter’s surface with a soft cloth slightly
turned off. dampened (wring out any excess liquid) with one of these
cleaning solutions:
• 70 % isopropyl alcohol
• Mild dishwashing liquid mixed with water
• 10 % household bleach solution (1 part bleach plus 9 parts
water) made the same day

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 Meter Maintenance and Troubleshooting
6
Error Messages
w WARNING
• Never make therapy decisions based on an error message.
• If you have any concerns or see any other error message, contact Roche.
Error Messages

NOTE
• The error code and Err will alternate on the display for all coded error messages (E-1 through E 14).

The meter will not turn on or The meter is connected to a PC

the display is blank. and a blood glucose or control
• Battery is dead. test cannot be performed.
Insert new battery. EITHER remove the USB cable
and perform a blood glucose or
• Display is damaged. / Meter
control test OR remove the test
is defective.
strip and start a data transfer.
Contact Roche.
• Extreme temperatures.
Move the meter to a more
temperate area.

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 Meter Maintenance and Troubleshooting
6

(The error code and Err will

alternate on the display.) (The error code and Err will alternate on the display.)

The test strip may be damaged, A meter or test strip error has occurred.
not properly inserted, or was Repeat the blood glucose test. If a second E-3 code appears,
previously used. perform a control test with the control solution and a new
Remove and reinsert the test test strip.
strip, or replace it if damaged • If the control result is within the acceptable range, review
or previously used. the proper testing procedure and repeat the blood glucose
test with a new test strip.
• If the control result is not within the acceptable range, see
the Understanding Out-of-Range Control Results section
in the chapter Control Tests.
In rare cases, an E-3 error code may indicate that your blood
glucose is extremely high and above the system’s measuring
range. If you do not feel like your blood glucose is extremely
high, repeat the blood glucose test. See the Unusual Blood
Glucose Results section in the chapter Blood Glucose
Tests. If the E-3 code still appears for your blood glucose
test, contact your healthcare professional immediately.

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 Meter Maintenance and Troubleshooting
6

(The error code and Err will alternate on the display.) (The error code and Err will alternate on the display.)

Not enough blood or control solution was drawn Blood or control solution was applied to the test
into the test strip for measurement or was strip before the flashing drop symbol appeared
applied after the test had started. on the display.
Discard the test strip and repeat the blood Discard the test strip and repeat the blood
glucose or control test. glucose or control test.

(The error code and Err will alternate on the display.) (The error code and Err will alternate on the display.)

An electronic error occurred. The temperature is above or below the proper range
for the system.
Remove the battery, press and hold the meter
button for at least 2 seconds, and reinsert the Refer to the test strip package insert for system
battery. Perform a blood glucose or control operating conditions. Move to an area with the
test. appropriate conditions and repeat the blood glucose
or control test. Do not artificially heat or cool the
meter.

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 Meter Maintenance and Troubleshooting
6

(The error code and Err will alternate on the display.) (The error code and Err will alternate on the display.)

The battery is almost out of power. The meter’s internal clock may need to be reset.
Change the battery now. If the message Press the meter button. If the time and date were
reappears after the battery has been replaced, set, you will need to reset them. See the Time
remove the battery again, press and hold the and Date section in the chapter Your New
meter button for at least 2 seconds, then reinsert System.
the battery.

(The error code and Err will alternate on the display.) (The error code and Err will alternate on the display.)

The test strip may be damaged. Your blood sample may contain a high level of
ascorbate.
Repeat the blood glucose or control test with a
new test strip. Contact your healthcare professional.

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 Meter Maintenance and Troubleshooting
6

(The error code and Err will alternate on the display.) (The error code and Err will alternate on the display.)

Fluid or foreign material may be present in the An electronic error has occurred.
test strip slot.
Contact Roche.
Remove and reinsert the test strip or repeat the
blood glucose or control test with a new test
strip. If the error persists, contact Roche.

Blood glucose may be higher than the measuring Blood glucose may be lower than the measuring
range of the system. range of the system.
See the Unusual Blood Glucose Results section See the Unusual Blood Glucose Results section
in the chapter Blood Glucose Tests. in the chapter Blood Glucose Tests.

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Chapter 7: Technical Information

Technical Information
7
Product Limitations
See the literature packaged with the test strips and control solutions for the latest information on product
specifications and limitations.

Specifications
Blood volume Refer to the test strip package insert.
Sample type
Measuring time
Measuring range
Test strip storage conditions
System operating conditions
Meter storage conditions Temperature: -25–70 °C
Memory capacity 1 blood glucose result and 7-, 30-, and 90-day test result
averages (at least 720 blood glucose results and at least 30
control results are also stored and can be viewed with external
software).
Automatic off 90 seconds after performing a test, 15 seconds after a test
strip is removed, or 5 seconds from the last test result screen.
Power supply One 3‑volt lithium battery (coin cell type CR2032)
Display LCD
Dimensions 77.1 × 48.6 × 15.3 mm (LWH)
Weight Approx. 40 g (with battery)
Construction Hand-held
Protection class III
Meter type The Accu‑Chek Instant S meter is suitable for continuous
operation.
Control solution storage conditions Refer to the control solution package insert.
USB: micro-B connector; Continua Certified® to a Continua
Interfaces Certified manager.
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 Technical Information
7
Electromagnetic Compatibility – The meter meets the electromagnetic emission requirements as per
EN 61326-2-6. Its electromagnetic emission is thus low. Interference on other electrically-driven
equipment is not anticipated.
Performance Analysis – Refer to the test strip package insert.
Test Principle – Refer to the test strip package insert.
Communication Protocol – The Accu-Chek Instant S blood glucose meter is Continua Certified.
Continua Certified signifies that this product complies with applicable IEEE 11073-10417 standards
and that it has been tested and certified against the 2015 Continua Design Guidelines.

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 Technical Information
7
Product Safety Information
w WARNING
• Strong electromagnetic fields may interfere with the proper operation of the meter. Do not use the
meter close to sources of strong electromagnetic radiation.
• To avoid electrostatic discharge, do not use the meter in a very dry environment, especially one in
which synthetic materials are present.

Discarding the Meter

w WARNING
• During blood glucose testing, the meter itself may come into contact with blood. Used meters
therefore carry a risk of infection. Before discarding the meter, remove the battery or batteries.
Discard used meters according to the regulations applicable in your country. Contact the local
council and authority for information about correct disposal.
• The meter falls outside the scope of the European Directive 2012/19/EU – Directive on waste
electrical and electronic equipment (WEEE).
• Discard used batteries according to local environmental regulations.

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 Technical Information
7
Explanation of Symbols
These symbols may appear on the packaging, on the type plate, and in the instructions for the Accu-Chek
Instant S meter.

Consult instructions for use

Biological Risks – used meters carry a risk of infection.

Caution, refer to safety‑related notes in the instructions for use accompanying this
product.

Temperature limitation (store at)

Manufacturer

Catalogue number

In vitro diagnostic medical device

Global Trade Item Number

Serial number

This product fulfils the requirements of the European Directive 98/79/EC on in vitro
diagnostic medical devices.
3‑volt coin cell type CR2032

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 Technical Information
7
Additional Supplies
Test Strips: Accu-Chek Instant test strips
Control Solutions: Accu-Chek Instant control solutions

Information for Healthcare Professionals

w WARNING
Healthcare Professionals: Follow the infection control procedures appropriate for your facility. Refer
to the test strip package insert for additional healthcare professional information.

Sample Handling
Always wear gloves when handling blood-contaminated items. Always adhere to the recognised
procedures for handling objects that are potentially contaminated with human material. Follow the
hygiene and safety policy of your laboratory or institution. Prepare the selected blood collection site per
facility policy.
Refer to the test strip package insert for additional information regarding acceptable sample types,
anticoagulants, and handling instructions.

Recommending Alternative Site Testing to Patients

Decisions about whether to recommend Alternative Site Testing (AST) should take into account the
motivation and knowledge level of the patient and his or her ability to understand the considerations
relative to diabetes and AST. If you are considering recommending AST for your patients, you need to
understand that there is a potential for a significant difference between fingertip or palm test results and
test results obtained from the forearm or upper arm. The difference in capillary bed concentration and
blood perfusion throughout the body can lead to sample site‑to‑site differences in blood glucose results.
These physiological effects vary between individuals and can vary within a single individual based upon
his or her behaviour and relative physical condition.
Our studies involving alternative site testing of adults with diabetes show that most persons will find their
glucose level changes more quickly in blood from the fingertip or palm than in blood from the forearm or
upper arm. This is especially important when blood glucose levels are falling or rising rapidly. If your
patient is used to making therapy decisions based upon fingertip or palm test results, he or she should
consider the delay, or lag time, affecting the test results obtained with blood from the forearm or upper
arm.
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 Technical Information
7

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Chapter 8: Guarantee

Guarantee
8
Guarantee
The statutory provisions on rights in consumer goods sales in the country of purchase shall apply.

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Index

Index
A S
alternative site testing 16, 41 supplies 41
averages 9, 26 symbols
B IVD 40
battery, changing 29 meter display 9
battery type 29, 37 T
blood glucose results, unusual 17 target range 8
blood glucose test, performing 12 target range indicator 5, 15
button, functions 5, 8 technical information 37
C test strips 12
control results, out-of-range 24 time and date 8
control solution 19 U
control test, performing 20 use by date 12, 19
D
data transfer
USB 27
E
error messages 32
G
guarantee 43
H
healthcare professionals 41
high blood glucose 18
hyperglycaemia 18
hypoglycaemia 18
L
last test result 25
low blood glucose 18
M
maintenance, meter 29
meter, cleaning 31
P
product limitations 37
product safety information 39
product specifications 37

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Roche Diabetes Care South Africa (Pty) Ltd Islamic Republic of Pakistan
Hertford Office Park, Building E Hotline number: 0800-76243 / 0800-ROCHE
No 90 Bekker Road, www.accu-chek.com.pk
Vorna Valley Philippines
1686 Customer Assist Care Hotline:
South Africa (02) 718 7575 / (02) 718 7588
Accu-Chek Customer Care Centre: (+63) 917 897 8000
080-DIABETES (Dial 080-34-22-38-37) www.accu-chek.com
www.accu-chek.co.za United Arab Emirates
Hong Kong Roche Diabetes Care Middle East FZCO
Enquiry hotline: +852-2485 7512 (office hours) Tel: +971 (0) 4 805 2222
www.accu-chek.com.hk www.accu-chekarabia.com
or contact Roche local authorized representative in
India your country
Accu-Chek Customer Helpline:
1800 120 6020 (Toll-free)
www.accu-chek.in
대한민국
고객 지원 및 서비스 센터
무료상담전화: 080-909-2222 / 월-금 오전 8시 30분-오후 5시 30분
www.accu-chek.com
Malaysia
Customer Support and Service Centre:
Toll-Free Line: 1-800-88-1313
www.accu-chek.com.my

LAST UPDATE: 2016-10

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