AHLEI Supervisor Guide

Supervisor Guide
(Key Code)
COURSELINE®
Contents
Administrator Role: KeyCode Supervisor
Section 1: Registration
1a) Creating New User Accounts with a Key Code
1b) Course Enrollment with a Key Code
1c) Archiving Users
Section 2: Course Management

2a) Reporting
Section 3: Proctoring an Exam

3a) What is a Proctor
3b) Responsibilities as a Proctor
Administrators/Instructors who have Admin rights have the

capability to track student’s use of the system in several ways:
• Competency access
• Quiz scores
• Exam scores
• Logins
COURSELINE®
1
Registration
Administrators who have Admin rights in the LMS system can
create new users, access personal profiles and generate reports.
1a) Creating New User Accounts with a Key Code

–– Go to http://courseline.ahlei.org
–– Click New User Registration
–– Enter your key code in space provided and click Next.
–– Complete all required fields in Personal Information and
click next to continue, or back to edit previous page.
–– Click Next when finished.
1b) Course Enrollment with a Key Code

User accounts can be enrolled into courses by using a
key code.
–– On the left navigation menu click on My Learning
Portfolio; then on Enter Keycode
–– Enter your key code in the space provided; click Next
–– Click Submit to continue, or Back to edit previous page
Note: New added course(s) will be listed in the Current Class List
WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299 1

COURSELINE®
1c) Archiving Users

–– Click Admin button at top of screen.
–– Go to Participants, then Participants Listing.
–– Type name of user and Filter.
–– Once you have located user, simply click on their name,
then Archive button at the bottom of the screen. This
will omit the user from your reports.
–– Contact CourseLine Help Desk if you need help un-
archiving a user
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COURSELINE®
2 Course Management
2c) Reporting
– Click Admin button at top of screen.
– Select Reports menu, Run Reports on left-hand
navigation bar.
– Select a report you would like to view or print in
preferred format (most commonly used formats are PDF,
HTML and XLS).
WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299 3

COURSELINE®
3 Proctoring an Exam
NOTE: If your login account has not been setup with Proctor
Access, please disregard this section.
3a) What is a Proctor

To maintain the integrity of our online testing system, taking
a Final Exam requires a Proctor to log the user in. A proctor
account is created that will serve a dual purpose: Provide
access to the system and provide the ability to proctor an
exam. Even though the account will allow the login to
Courseline, the account might not have courses available as
this account is strictly meant to authorize exams for students.
The following screen will be presented to the student/user

when accessing the exam:
Authentication
1 - The Student/User will
need to enter his/her system
password.
2 - The Proctor will need to

enter his/her Username and
Password.
3 - Select the “Take Test” to

start the exam.
Once both of these

credentials are verified by
the system, the exam will
populate the screen for the
student to begin the exam.
4 WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299
COURSELINE®
3b) Responsibilities as a Proctor
–– Do not provide anyone with your username and
password, as this is your access to our system which has
permissions only you are authorized to use.
–– Verify that the user you are proctoring is the one taking
the exam (and not someone else taking it for him/her).
We ask that you verify the user’s ID if you do not know
them personally.
–– We also ask that you ensure the user does not have any
notes, books, or other materials that could be used for
cheating purposes.
–– To the best of your ability, make sure the user does not
record the exam information.
While you must be present to grant access to the exam at

the terminal the user is using, you are not required to watch
over him/her for the entire duration of the exam. However,
you are welcome to do so, if you so choose.
WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299 5

Contact Us
Technical Support Help Desk

Email: helpdesk@ahla.org
Phone: Toll free 1 877 767 1543 or +1 407 999 8114
Hours: Monday - Friday 9:00 AM to 5:00 PM Eastern
WWW.AHLEI.ORG
FLORIDA
800 N. MAGNOLIA AVENUE, SUITE 300
ORLANDO, FL 32803 USA
PHONE: +1 407 999 8100
FAX: +1 407 236 7848
MICHIGAN
2113 NORTH HIGH STREET
LANSING, MI 48906 USA
PHONE: +1 517 372 8800
FAX:+1 517 372 5141
INDIA
ASHA HOUSE
28, SUREN ROAD, ANDHERI (EAST)
MUMBAI - 400 093
INDIA
PHONE: +91 22 26820878
FAX: +91 22 26830043
CHINA
LSHI@AHLA.COM
PHONE: +86 186 1227 7789 15-04838
99108ADV01ENGE
HTTP://CHINA.AHLEI.ORG

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Section 2: Course Management

Section 3: Proctoring an Exam

Administrators/Instructors who have Admin rights have the

1a) Creating New User Accounts with a Key Code

1b) Course Enrollment with a Key Code

WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299 1

1c) Archiving Users

2 WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299

WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299 3

3a) What is a Proctor

The following screen will be presented to the student/user

2 - The Proctor will need to

3 - Select the “Take Test” to

Once both of these

While you must be present to grant access to the exam at

WWW.AHLEI.ORG \ +1 407 999 8100 or 1 800 349 0299 5

Technical Support Help Desk

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