TTM

Growing the right way
SCALABLE
STABLE BANKABLE
INCLUSIVE DIFFERENTIATED
GROWTH APPROACH
CUSTOMER TECHNOLOGY
CENTRIC DRIVEN
TEAM STRONG
ORIENTED GOVERNANCE
WELL
CAPITALISED
2018-19
ANNUAL REPORT
Report Creating value for
contents all stakeholders
Corporate Profile
PRELUDE STABLE
02 Growth Attributes 24 AU Journey
04 AU Bank DNA 26 Business Model
PEOPLE
06 Product Suite 28 Investment Case
Nurturing a passionate team of
30 Operational Highlights
08 G
rowing the
Right Way 12,623
SCALABLE committed AU bankers.
34 Megatrends
36 Key Performance Indicators
40 Deeper Outreach
44 Digital Footprint
48 Data and Analytics
BANKABLE CUSTOMERS
52 Brand AU Delivering customised solutions to our
12 lakh+
54 Customer Centricity
58 Competent Team
60 Financial Inclusion
loyal customers.
62 Supporting Communities
66 Risk Management
MANAGEMENT MESSAGES 68 Board of Directors
12 Chairman’s Communiqué 72 Leadership Team
14 Managing Director 74 Key Awards
and CEO’s Review 75 Corporate Information
20 Whole Time Director’s Message
COMMUNITIES
We impacted over
2 lakh
lives through our social and financial
inclusion drives.
Statutory Reports Financial Statements

76 Management 178 Independent Auditor’s Report SHAREHOLDERS
Discussion & Analysis 184 Balance Sheet We have reported Total
94 Board’s Report 185 Profit and Loss Account Shareholder Return (TSR) of
34%
114 Report on Corporate 186 Cash Flow Statement
Governance 188 Schedules
141 Annexures
as on 31st March 2019 from our
date of listing 10th July 2017.
244 Notice (Issue price: `358 and closing price
(NSE) as on 31st March 2019: `595.6)
Welcome to AU Small
Corporate Profile
Finance Bank
572
In India’s dynamic banking expanded offerings to 27 products
landscape, we are focussed and solutions across key verticals
Statutory Reports
on remaining nimble with of financing, deposits, insurance,
customer-first, ear-to-the-ground transaction banking, mutual funds, Touchpoints (322 bank
approach. At AU Small Finance business banking and digital branches, 86 banking outlets,
Bank (AU Bank), we provide banking. 83 asset centres, 67 Banking
comprehensive banking services Correspondents and 14 offices)
with simplicity and convenience, As on 31st March 2019, our
serve diverse set of customers and balance sheet size stood at
help drive India’s inclusive growth `32,623 crore including total
agenda. Headquartered at Jaipur, deposits of `19,422 crore with
Rajasthan, we are a Fortune India 15.2 lakh active customer accounts.
500 Company and a Scheduled
Commercial Bank.
We have consistently maintained
a very good asset quality and 543*
Financial Statements
a strong capital adequacy.
ATMs
We began our journey in 1996 Despite being in the investment
as Au Financiers and under the mode, we have run our operations
guidelines of the Reserve Bank profitably, delivering strong results
of India (RBI), worked relentlessly in all previous quarters, besides
for over two decades as a distributing dividend every year
retail-focussed, customer-centric, since listing.
1,00,000+
systematically important asset
financing Non-Banking Financial We are listed on the NSE
Company (NBFC). We catered to (AUBANK) and the BSE (540611).
the unserved and underserved Marquee investment institutions
Internet and mobile
low-and middle-income individuals such as Temasek Holdings, banking users
and micro/small businesses, before Nomura and Warburg Pincus
starting of our banking operation have shown their faith in the AU
in April 2017. This transition was a franchise. Our promoter, MD &
natural progression as it significantly CEO, Mr. Sanjay Agarwal is ably
complements our strong vintage in
secured retail asset lending, last-mile
supported by a team of 12,600+
passionate professionals.
AA-/Stable
distribution and local know-how, Long-term credit rating
allowing us to serve our customers A solid foundation and a from four rating agencies
holistically for their financial differentiated business model, (CRISIL Rating, India
requirements. deep network, a comprehensive Ratings, ICRA Ratings and
product suite, strong customer CARE Ratings)
In the two years since we became service orientation and an
a bank, we have added nearly a execution-oriented team
million new customers, grown motivate us to scale new heights *Including 251 ATMs in collaboration with
distribution to 572 touchpoints and in the new era of value-focussed, RajCOMP Info Services Ltd. (RISL) and Cash
agile banking. Management Services (CMS)
2 |21| 1
AU Small Finance Bank Limited
Growth Attributes BALANCE SHEET SIZE (` in crore)
Strong performance 32,623
underpinned by FY 19
quality
18,833
FY 18
73%
LOAN ASSETS UNDER

(` in crore)
MANAGEMENT (AUM)
24,246
FY 19
16,188
FY 18
50%
ACTIVE LOAN ACCOUNTS (No.)
4,95,209
FY 19
3,58,080
FY 18
38%
DISBURSEMENTS (` in crore)
16,077
FY 19
10,825
FY 18
49%
RETURN ON
Corporate Profile
YIELD ON AUM (%) DEPOSIT ACCOUNTS (No.)
AVERAGE EQUITY (ROAE) (%)
14.3 10,28,726 14.0

FY 19 FY 19 FY 19
14.7 5,31,062 13.7

FY 18 FY 18 FY 18
42 bps 94% 35 bps
Statutory Reports
GROSS NPA (%) COST OF FUNDS (%) NET WORTH (` in crore)
2.0 7.9 3,163

FY 19 FY 19 FY 19
2.0 8.4 2,281

FY 18 FY 18 FY 18
3 bps 54 bps 39%
NET CAPITAL
NET NPA (%) (%) (%)
INTEREST MARGIN (NIM) ADEQUACY RATIO (CAR)
1.3 5.5 19.3

FY 19 FY 19 FY 19
1.3 7.0 19.3

FY 18 FY 18 FY 18
2 bps 145 bps
RETURN ON AVERAGE CAPITAL

DEPOSITS MOBILISED (` in crore)
TOTAL ASSET (ROAA)
(%)
ADEQUACY RATIO – TIER I
(%)
19,422 1.5 16.0

FY 19 FY 19 FY 19
7,923 2.0 18.4

FY 18 FY 18 FY 18
145% 56 bps 246 bps
2| 3
AU Bank DNA
Bridging aspirations
and achievements
For over two decades, we have been
Vision
relentlessly serving our customers in the To be the world’s
remotest locations of North, West and most trusted
Central India and helping them fulfil their retail bank and
aspirations. coveted employer,
that is admired
Now, as a modern young bank, we as the epitome of
have further expanded our spectrum financial inclusion
of offerings with a solutions-orientated and economic
attitude. Our comprehensive product success, where
suite supports the financial aspirations ordinary people
of our customers for their savings, do extraordinary
payments, transactions, borrowings, things to
investments and insurance requirements. transform society
Our deep local know-how and strong at large, thereby
focus on customer centricity differentiate guaranteeing
us and allow us to empower and trust, confidence
transform the lives of our 12 lakh+ and customer
customers. delight.
At AU Bank, financial inclusion goes
beyond providing banking services to the
unreached. We empower our customers’
journeys and believe in ‘Unki jeet mein
hamaari jeet hai’ (We win when they win).
Annual Report 2018-19

Corporate Profile
Mission
To build one of india’s INTEGRITY
largest retail franchise We are fair and
Statutory Reports
that is admired for consistent in all our
dealings – employees, NURTURE TALENT AND
• Making every customer customers, partners or SUCCEED TOGETHER
feel supreme while shareholders We nurture talent and
being served together we are a great team
• Aspiring that no Indian

is deprived of banking
• Bias for action,
AU
dynamism, detail
orientation and product
WORK HARD AND LOOK
& process innovation
FOR DETAILS
Dharma
Willing to go the extra mile in
• Globally respected
everything we do and thoroughly
standards of integrity,
understand customer needs,
governance and ethics
issues, and organisational
• Being an equal
The way we work delivery model
opportunity Our six guiding pillars of
employer, providing AU Dharma underpin the
a collaborative and way in which we work and
rewarding platform to deliver. Each of these tenets
all its employees positively influences us to do
the right things and in the
CUSTOMER FOCUS
Fastest growth to right way.
If our customers need it,
`1 trillion book size and a
we will make it happen
client base of 10+ million
delighted customers
BIAS FOR ACTION

Urgency in everything
we do
RESPONSIBLY
ENTREPRENEURIAL
100% ownership and
0% excuses
4| 5
Product Suite
Delivering on customer aspirations
We aspire to be an all-in-one bank for our customers with a wide range of
financial products and services that meet their every need. We are committed to
continuously upgrading our products and solutions in line with the evolving needs
of our customers.
VEHICLE COMMERCIAL TRACTOR

LOAN VEHICLE LOAN LOAN
TWO-WHEELER SECURED HOME

LOAN BUSINESS LOAN LOAN
-MSME/SME
GOLD AGRI-SME CONSUMER

LOAN LOAN FINANCE

CONSTRUCTION BUSINESS BANKING, NBFC/HFC/MFI
& BUILDER TRADE FINANCE LENDING
FINANCE & FOREX
Corporate Profile
Statutory Reports
SAVINGS CURRENT FIXED & RECURRING
ACCOUNT ACCOUNT DEPOSIT
POS MUTUAL
LOCKER MACHINE FUND
LIFE & HEALTH GENERAL & FIRE

EXPERIENCE
INSURANCE INSURANCE 24X7 BANKING WITH
OUR MOBILE AND
NET BANKING SERVICES
DOWNLOAD
AND
EXPERIENCE
OUR AU
ABHI APP
6| 7
Growing the
right way
India’s banking sector is one of the most resilient, firmly
regulated and well-capitalised financial ecosystems. Further, a
population base of 1.3 billion people, Government’s focus on
financial inclusion and a fast emerging digital infrastructure
present stellar growth opportunities therein.
Capitalising on our two-decade monthly interest pay-outs on centricity, business prudence, risk
rich expertise as an NBFC, we Savings Account, paperless and management, financial inclusion,
have successfully traversed the digital customer acquisitions, no digitalisation and profitability.
early days of our banking journey. ‘home branch’ concept, extended
We remain committed to playing banking hours, no slips for cash Our aim is to be among the first
our part in the nation’s progress deposits or withdrawal and port of call for our customers
while scaling as a next-generation no form for Real Time Gross and remain relevant for all their
bank. Settlement (RTGS) transactions. banking requirements. To achieve
We also expanded our network this, we will make judicious
As a Bank, we began our and distribution, and extended our investments in the key domains
journey when the economy was products and services offering. of digital, data and distribution;
transitioning through three key make our value proposition
reforms: Demonetisation, Goods In addition, we fortified our superior and stronger, manage
& Services Tax (GST) rollout systems and processes by investing our risks better and run our
and Insolvency and Bankruptcy in critical areas of compliance, operations profitably, which will
Code (IBC). Despite the macro risk management, distribution, allow us to delight our customers,
headwinds, we maintained a governance and information shareholders, people, regulators
strong momentum in asset lending technology. For more details on and other stakeholders.
while maintaining stable asset these initiatives, please refer to
quality. We also gained healthy our Annual Report of FY 2017-18, We believe, with the macro and
traction in our deposit franchise. (www.aubank.in/annual-report). micro trending in happy harmony,
However, this is just the beginning, India is now at a vantage point
and we have a long way to go. In our second year, we continued for exponential value creation.
to gain newer insights and We hope to enjoy the continued
Our strategy has always been to experiences. Our efforts were trust of all our stakeholders to
challenge the status quo. As a anchored on building a Stable, help us grow responsibly and the
new-age bank, we sidestepped Scalable and Bankable institution. right way.
some of the benchmarked We maintained our focus
industry processes and features. on regulations, governance,
We ushered in several unique compliance, asset quality,
banking innovations, including customer convenience, customer

Corporate Profile
Stable
Statutory Reports
In our journey, we have been able to successfully
navigate through multiple economic cycles and
emerged as a stronger and stable franchise.
Our stability is intertwined with our differentiated
business model and our core guiding principles of
AU Dharma.
See page 22-31
Scalable
for more details
Over the years, we have maintained a consistent

performance trajectory, building on our
achievements and fine-tuning our approach with our
experiences. The opportunity landscape is huge and
our business model has the right pivots to grow.
See page 32-49

for more details
Bankable
Our legacy of two decades is synonymous
with customer centricity, passionate team
work, strong risk management and seasoned
leadership with a hands-on approach, which
make us a bankable Bank.
See page 50-73

for more details
8| 9
Management
Messages
02
01
03

Corporate Profile
01 02 03
Our business philosophy We perceive that Data, Our strategy is to match up
Statutory Reports
continues to be focussed Digital, Distribution are the to customers’ expectations
on inclusiveness and most critical cornerstones with a balanced and
progress for all. In a of value creation which uniform approach.
fast-developing economy will allow us to deliver Every prospective
with 1.3 billion people, Delight to our customers. customer, who visits our
the opportunities are We believe this 4D strategy branches or events or
immense as a large strata will enable us to build one via medium of lead or via
of the population remains of the most trusted retail inbound call centre or
unserved. With some of banking franchise. through digital channels
the other banking and or even when we visit
non-banking financial Mr. Sanjay Agrawal them, expects a uniform
Managing Director and
entities grappling with their Chief Executive Officer
customer service from
own set of issues, the stage us. We are also driving
is well set for us. ourselves to become
the first choice of our
Mr. Mannil Venugopalan customers for all their
Chairman
banking requirements.
Mr. Uttam Tibrewal

Whole Time Director
10 | 11
Chairman’s Communiqué
Building a
future-ready bank
DEAR SHAREHOLDERS,
India continues to be one of the
world’s fastest growing economies.
This is undoubtedly an ‘outlier’
performance, especially when
global growth is to a large extent
overshadowed by weakening financial
market sentiments, China’s gradual
slowdown, volatility in crude prices,
uncertainties around Brexit and trade
tensions between the US and China.
MOMENTUM ACROSS Innovation continues to be the
Indian economy witnessed a trend
OPERATIONS fulcrum of our operations, because
similar to the global GDP growth
‘differentiation’ begins with reinventing
with its real GDP growth slowing In the second year of operations,
around the changing needs of
down in second half of FY 2018-19. we strengthened our foundation.
customers. We introduced new asset
However, GDP growth for the full year Despite headwinds of tighter liquidity
products such as business banking,
was 6.8%. conditions, broader slowdown and cost
gold loan, home loan, Agri-SME,
of funds remaining elevated in second
consumer finance and two-wheeler
Against this backdrop, we have half of the year, we raised `19,422 crore
loans. As we build scale, we expect to
successfully completed our second of deposits, clocking a strong growth
achieve reasonable size and as a result,
year of operations as an SFB and of more than 145% over FY 2017-18.
an improvement in our returns.
our business philosophy continues We mobilised nearly `4,000 crore of
to be focussed on inclusiveness and retail term deposits during FY 2018-19
progress for all. In a fast-developing and continue to chase more of retail BANKING FOR NEW INDIA
economy with 1.3 billion people, the deposits, savings account and current
Our prime objective is to broad base
opportunities are immense as a large account. However, the systematic
our growth and popularise convenient
strata of the population remains growth of banking sector deposit was
banking habits so that banking reaches
unserved. With some of the other 9.4% for FY 2018-19. We disbursed
the last mile. We are strategically
banking and non-banking financial loans worth more than `16,077 crore in
expanding our pan-India footprint.
entities grappling with their own set of FY 2018-19; growing 49% over
issues, the stage is well set for us. FY 2017-18.
At the same time, we are building a
strong digital platform, supported by
Moreover, the low but improving During the year under review, we
best-in-class technology. Our digital
literacy rates and poor infrastructure, further strengthened our capital
team has been beefed up and is
especially in semi-urban and rural adequacy by raising both Tier I capital
building a product position, exploring
India make the availability of various amounting `1,000 crore
active partnership with sector leaders,
services unequal within the country. (`475 crore was infused upfront
emerging start-ups and others for
We have 86 Banking Outlets (BO) and and balance will be infused on and
various key areas, including digital
67 Business Correspondents (BC), before December 2019) and Tier II
payment modes.
taking our banking services to the capital Bonds for `500 crore through
last mile customers to drive financial institutional investors including mutual
inclusion agenda as our key priority. funds, banks and insurance companies.

Corporate Profile
AMBASSADORS OF PROSPERITY
We empower our people by providing
them avenues for continuous learning,
building strong relationships to achieve
extraordinary milestones. Our people
Your bank is an agile, analytics-driven, are true brand ambassadors who bring
prosperity to the unbanked population
customer-centric and humane enterprise, and touch their lives.
with a shared ambition to grow the right For us, our people are not just doing
way, bringing prosperity to all stakeholders. a job, but also helping India prosper.
Statutory Reports
We are associated with the Government
of India’s skill development programme,
where the emphasis is to provide an
employment to the youth of rural and
semi-urban areas. We provide on-the-
M. Venugopalan
job and classroom training to our
Chairman
employees for skill development and
career progression.
During the year under review, our

Digital Bharat is the next game people with different financial book value per share increased by 36%
changer, which will benefit all sections inclusion initiatives. A large proportion to `108.2 from `79.8 in
of the society. We welcome the of our branch network (over 62%) is in FY 2017-18 and earnings per share
government’s announcement in the the rural, semi-urban and unbanked grew by 28% to `13.2 from `10.3 in the
interim budget to connect as many regions. Our 28% branches are in the previous financial year.
as 1 lakh villages with digital services unbanked rural areas, close to 59% of
within the next five years. our loan portfolio are of a ticket size Your bank is an agile, analytics-driven,
below `25 lakh and 79% of our lending customer-centric and humane
We have a rich legacy of two decades is for priority sector loans. These facets enterprise, with a shared ambition to
of being a secured asset retail loans of our Bank showcase that we are not grow the right way, bringing prosperity
specialist and our risk management just meeting but also exceeding the to all stakeholders.
systems and credit appraisal processes key objectives of an SFB in supporting
continue to be amongst the best-in- aspirations of the people close to the Before I conclude, I wish to thank
class in the industry. bottom of the pyramid. all my colleagues, Board Members,
Reserve Bank of India, SEBI and other
Our strategy of growing the right way regulatory authorities, management
PARTICIPATORY BANKING
is to grow collectively, responsibly and the larger stakeholder fraternity
Since our NBFC days, we have and with a granular focus on retail. for their continued guidance and
witnessed the challenges faced by Moreover, with the government’s support.
Indians deprived of banking services thrust towards strengthening the
and the strong need to include rural economy, increased awareness Warm regards
them in the formal economy. In our and our strong engagement with
present avatar as an SFB, we continue customers in semi-urban and rural M. Venugopalan
to be driven by the same purpose. India, our core lending landscape Chairman
However, besides targeting primarily continues to grow.
the low and middle-income individuals
and micro, small and medium business To remain at the vanguard of the
customers, we have expanded industry and to capitalise on the
multi-fold and now catering to opportunities, we are strengthening
different cross sections of customers our operating efficiencies and
from all walks of life. following the best practices of
corporate governance.
Over the years, we have helped
transform the lives of over a million
12 | 13
Managing Director and CEO’s Review

Yesterday. Today. Forever.
I am assured that being a young,

energetic, customer centric
institution; AU Bank will challenge
the status quo and usher in new
age banking with simplicity and
convenience.
Sanjay Agrawal
Managing Director and Chief Executive Officer
DEAR MEMBERS, a level playing field and we are still from mutual funds and elevation
amazed by it. The euphoria of the in cost of funds. These events once
Namaskar!
first year of banking has led us into again revalidated our decision to
“A person who sees a problem is the second year of stable operations. become a bank. However, for the
a human being; Like a sapling, your bank is growing overall market in general, situation
steadily and continuously, and my is slowly easing and may take some
a person who finds a solution is
team and I are focused on building more time to improve.
a visionary;
a strong foundation of a new age
the person who goes out and bank which will be Stable, Scalable In the past few quarters our
does something about it, is a and Bankable. government undertook several key
Change Maker.” reforms and structural changes
Speaking of macros, Indian economy, including implementation of Goods
Enshrining the above words both post clocking a strong growth of and Services Tax (GST), Insolvency
in spirit and in action, we, at AU 7.5% in the first half of 2018-19, and Bankruptcy Code (IBC), thrust
Bank, are endeavoring to be the slowed down in the second half and on digitalisation, empowerment to
change-makers pursuing a mission for the full year, it grew at 6.8% in National Company Law Tribunal,
to reimagine and simplify banking for 2018-19 with unemployment rate etc. This resulted in India improving
all. And, in this journey, year 2018-19 hovering around 7%. Turbulence hit its ranking in World Bank’s ‘Ease of
was full of learnings. Amidst the the financial markets last year as Doing Business Survey-2019’ by 23
headwinds, we experienced the non-banking finance companies faced places to climb to 77th place globally.
exponential power of the banking a crisis of confidence which resulted Now, with the new government in
platform. This platform has given us in a liquidity squeeze, redemptions place, we look forward to accelerating

Corporate Profile
economic reforms and policies paving
way for sustainable growth of the
economy.
Also, last year there was stringent

adherence to regulations. I must
mention, the country’s regulatory We reported 58% growth in Total Income
mechanism is driving a new era to `3,411 in fiscal 2018-19 as against `2,155
of transparency with a powerful
governance mechanism and I believe crore in fiscal 2017-18. Our Net Interest
the future belongs to those who will Income rose by 43% to `1,342 crore in
follow these ethos diligently.
financial year 2018-19 compared to `940
Statutory Reports
Today India is nurturing grounds for crore in previous financial year.
an emerging digital economy. We are
standing at a juncture where digital
technologies are disrupting the way
we bank. It is reshaping traditional
business models and changing
priority sector lending and financial our reach from existing 0.15 million
competitive landscape.
inclusion. units to much more.
We believe that, with both the macros
The core of India’s growth revolves We are the second most populous
and micros in harmony, India is now
around MSMEs, Auto Industry, country of the world and we are
at a vantage point for exponential
Housing and Financial Inclusion. growing fast. India’s present mortgage
economic value creation. World Bank,
penetration hovers around 10% and is
in its latest projection has retained
MSME sector accounts for ~31% of expected to reach 14% by FY 2021-22.
the GDP growth estimates for India at
India’s GDP and ~40% of exports. AU Bank relaunched housing loans
7.5% for the next two years. We are
It is one of the most crucial drivers in Q4 of FY 2017-18. Based on our
excited by the growth opportunities
of growth for our country and our extensive experience, we are poised
India presents and are privileged to
company too. Last year, we grew our to take our share in the ample market
be a part of the banking system of
MSME book by 54%. However, of opportunity.
India, which is a key catalyst for
the 63 million MSMEs that India has,
the growth.
we have served only 0.11 million During 2018-19, the Indian Banks’
units as on date. We look forward to deposits grew at 10% to `125.72 lakh
Talking of Small Finance Banks (SFBs),
capitalising on the huge opportunity crore. At AU Bank, the deposits grew
they were conceived in line with our
that this sector presents. by 145% and were at `19,422 crore
country’s development agenda as
at the end of FY 2018-19. We acquired
their licensing guidelines required
Within Wheels, while off late there has nearly 1 million deposit customers
75% lending to Priority Sector,
been some slowdown in new vehicle last year.
maintenance of 50% loan book below
sales, the Used Vehicle segment is
`25 lakh ticket size and to have over
expected to grow at a higher pace.
25% branches in rural and unreached YEAR UNDER REVIEW
Within Used Vehicle segment, Used
areas. SFBs have made a remarkable
Car segment is growing faster and I am pleased to report that during
impact since coming into existence
shifting towards organised players. fiscal 2018-19, amidst the macro
in 2017. They have swiftly gained
We have swiftly realigned this in our headwinds enumerated earlier, we
reasonable scale by garnering a
strategy. Our Used Car book grew reported 58% growth in Total Income
combined asset portfolio of `60,238
46% in the last year. The Used Car to `3,411 in fiscal 2018-19 as against
crore and a deposit base of `37,500
market has crossed the 4-million-unit `2,155 crore in fiscal 2017-18. Our Net
crore as on 31st March 2019.
mark and is 1.2x the size of new car Interest Income rose by 43% to
market. Compared to its current size `1,342 crore in financial year 2018-19
I am happy to inform you that we are
of 4 million cars/year, Indian Used Car compared to `940 crore in previous
leading the SFB pack. In our pursuit,
industry is expected to reach between financial year. We reported Net
we have received guidance and
6.7 to 7.2 million cars annually and Interest Margin of 5.50% in financial
support from the RBI. In fact, recently
will be valued at `50,000 crore by FY year 2018-19. Profit After Tax (PAT) for
we have had a very constructive and
2021-22. Looking ahead at the growth fiscal 2018-19 was up by 31% to `382
fruitful discussion at the senior most
trajectory we are excited to expand crore as against `292 crore in 2017-18.
levels of RBI on the role of SFBs in
14 | 15
For financial year 2018-19 Return on including mutual funds, banks, Stable Outlook’ and our short-term
Average Assets (ROAA) was 1.5% and insurance companies and non-banking ratings were reaffirmed at ‘A1+’.
Return on Average Equity (ROAE) was finance company.
14%. Going forward, as cost of funds We endeavour to consistently build
sees a further reduction, our deposit Raising of `1,000 crore from Temasek wealth for our shareholders and in
franchise scales up further and new Holdings, a global investment accord with our performance, our
products get more traction, we expect company, happened to be our largest Board has proposed a dividend of
an improvement in both our ROAA primary capital infusion into the Bank. 7.5% for fiscal 2018-19, a 50% increase
and ROAE from current levels. This fund mobilisation allows us to over previous year.
remain sufficiently capitalised in the
We clocked a strong growth of 49% near term, as we continue striving In the coming years, our focus will
in our new loan disbursements towards achieving our growth target. remain on differentiated business
resulting in a strong 50% growth in Our `1,913-crore IPO in July 2017 was model, strong liquidity & capital
our Assets Under Management to a complete Offer-for-Sale with no adequacy; robust asset quality;
`24,246 crore as against `16,188 infusion in the Bank. fortified phygital banking; expanding
crore in March 2018. Alongside this, geographic presence and stringent
we maintained stable asset quality I am also pleased to share with you governance.
and our Gross and Net NPAs were that during previous fiscal, our long
2.0% and 1.3% respectively, the same term rating was upgraded to ‘AA-/With
level as in FY 2017-18. It was well
supported by our strong collections
and recoveries through the year.
Banking Platform – Limitless Opportunities and Perpetual Journey
We scaled up our deposits franchise
31st March 2017 31st March 2019 Multiplier
to over a million customer accounts
Assets (` in crore) 9,781 32,623 3.3x
and our total deposits rose 145% in
Deposits (` in crore) - 19,422 n.m.
FY 2018-19 closing at `19,422 crore.
Net Worth (` in crore) 1,988 3,163 1.6x
However, due to external headwinds
Distribution (Nos.)* 301 558 1.9x
the overall cost of funds remained
Customers (Nos.) 2,80,349 15,23,935 5.4x
elevated at 7.9% levels. In last
Employees (Nos.) 8,515 12,623 1.5x
quarter, we also made some design
changes with respect to product *For FY 2018-19, 572 including offices
prioritisation for new acquisitions and
redesigned our current delivery and
distribution model.
Being a bank, we maintained healthy

liquidity throughout last year and our
ALM position was also managed well
across all buckets. Also, treasury team We scaled up our deposits franchise to
generated profits of `7 crore from the
operations.
over a million customer accounts and our
total deposits rose 145% in FY 2018-19
We maintained a strong total capital
adequacy of 19.3% and our Tier 1
closing at `19,422 crore. However, due to
capital adequacy ratio was 16.0% external headwinds the overall cost of funds
as on 31st March 2019. During the remained elevated at 7.9% levels. In last
previous fiscal, we strengthened
our capital adequacy by raising Tier quarter, we also made some design changes
I equity capital of `1,000 crore from with respect to product prioritisation for
Temasek Holdings and Tier II capital
raise of `500 crore via issuance of new acquisitions and redesigned our current
unsecured, subordinated, rated, delivery and distribution model.
listed, redeemable Non-Convertible
Bonds through private placement
basis to institutional investors

Corporate Profile
GROWING THE RIGHT WAY to employees across levels; enabling To address the same, we have
wealth creation opportunities for renewed our focus on people
An institution’s legacy depends on its
them. management and enhanced our
prudence and credibility.
focus on skill development. As we
After becoming a Bank, the purpose are growing and adding new people,
Prudence is a function of
of living our values and steering our we are swiftly integrating new
Samajhdaari (Sensibility), Zimmedari
passion further assumed a greater team members with our timeless
(Responsibility) and Immandari
importance. I have come to believe guiding principles of AU Dharma and
(Honesty). Credibility comes when we
that the banking platform tests all ‘sharpening the saw’ by upskilling and
delightfully and dutifully serve our
the capabilities of a professional. training our employees.
customers and keep their faith
From building relationships to
and trust.
product development, from risk We firmly believe that strategy plays
Statutory Reports
management to right governance, we a pivotal role in growing in the right
While we are deeply motivated by
are learning every day and they are way. Reckoning this, we recently
the sheer opportunities around us,
our key assets in our journey. realigned our select seasoned
as fiduciaries, we are committed to
management team members to new
grow your bank conscientiously and
Like any other bank, we also faced strategic roles at the Bank.
maintain its core fiber, as we scale.
some challenges around attrition.
Focus on our 4D Strategy
Therefore, while in Assets, we will
continue to operate like an NBFC and We perceive that Data, Digital and
stay focused on secured and small Distribution are the most critical
retail loans; in Liabilities, we will aim cornerstones of value creation which
to grow within the cultural framework will allow us to deliver Delight to
of a bank. our customers. We believe this 4D
strategy will enable us to build one
It is very important for us to be Our people of the most trusted retail banking
able to serve all the needs of our philosophy is franchise.
customers and therefore, on the
banking platform, we introduced
anchored around Data
several new retail asset products. three aspects – We are building AU as a data driven
Now we have a comprehensive
portfolio of 27 products and services.
Build, Connect bank and data is in the heart of
As these products gain more market and Re-Imagine. everything that we are doing today.
At the same time, we are excited
traction and scale, their contribution This ethos are by some of the early data-based
to our growth will scale up.
the corner stone outcomes across customer analytics
(targeted campaigning), employee
Living our Values & Passion to of our employee analytics (attrition and productivity)
Deliver
value proposition. and risk analytics (early warning signs
Since our inception, we had stayed and asset quality).
focused on building the right It nurtures a
character of our organisation and culture of learning Moreover, I am pleased to apprise you
have been driven by the core guiding that your bank features amongst one
principles of AU Dharma.
and growth; of the first few companies in India to
collaboration have invested in SAS VIYA – a state-of-
Our people philosophy is anchored art scalable, enterprise-ready machine
around three aspects – Build, Connect
and building learning /artificial intelligence ready
and Re-Imagine. These ethos are the relationships to technology tool, a big enabler of our
corner stone of our employee value
proposition. It nurtures a culture of
deliver excellence; value creation strategy.
learning and growth; collaboration and challenges the Digital

and building relationships to status-quo. Acquire, Engage and Transact are
deliver excellence; and challenges
the core building blocks of our digital
the status-quo. Hence, creating
business strategy.
prosperity for all. Over the past
several years, we have granted ESOPs
16 | 17
We are passionately expanding our DSAs and Connectors (AU-Value, provided consumer finance loans but
digital offerings and it encompasses AU Connect), our partnerships with went one step ahead and acted as
fully digital, assisted digital and dealers, etc. Our employee referral pick up center for the customers who
phygital solutions around deposits, app (AU Business App) has been couldn’t get the goods delivered in
lending, payments and cross-selling. a breakthrough for channelising their remote villages. Our customer is
These solutions are targeted around employee leads and has become paramount to us and if the customer
offering a real time, seamless, cost an important alternate acquisition needs it, we will make it happen.
effective, convenient and omni channel.
channel customised solution to our
Inclusive Growth
customers. Delight
The first steps to empower people
Warmth of a relationship and
In 2018-19, your bank strengthened is to create jobs and livelihood.
excellent service delivery are two
its digital banking team under the Growth can happen only if we provide
most important products of a bank.
leadership of our new Chief of Digital people with credit. In return, it will
Bank and Digital Strategy. Our select propel business generation.
At NBFC platform too, Customer
new digital initiatives include
Focus was one of our key AU
paperless Two-wheeler loans, Tab
Dharmas and we have always Inclusiveness has been in our DNA
based account opening, 24x7 EMIs
had a customer-centric outlook. since our inception and it has been a
payments through website,
However, being an NBFC we perceived part of life at AU Bank. Understanding
AU ABHI, etc.
our customer just as a ‘Borrower’. our customers’ needs and partnering
To be honest, the migration of the in our borrowers’ success has been
Distribution
‘Borrower’ to a ‘Customer’ happened our core pursuit over the years.
We believe that sustainable business soon after we became a Bank. It has
growth requires diversified business been the most satisfying revelation Continuing our legacy, last year, AU
channels. and we take pride in executing our Bank exceeded the requirements of
enhanced understanding. our key licensing guidelines with 79%
At AU, we have been able to build and loans to priority sector, 59% of our
leverage different distribution channel And as we wore the new lenses, loans less than 25 lakh and 28% of
viz. Physical, Digital and Alternate we sharpened our focus to convert our branches at rural locations.
mode. This has been one of our core customer satisfaction into customer
strengths and we intend to keep Delight. We believe that a right I am honoured to share that your
capitalising on this. combination of Data, Digital and bank got an opportunity to undertake
Distribution will allow us to deliver a number of Financial Inclusion
Being a new bank, physical Delight to our ‘Customers’ and help initiatives in the remotest corners
distribution formats including us differentiate between ordinary and of the country including patronising
branches act as a strong branding and extra-ordinary banking. and promoting key schemes of the
servicing platform for our customers. Government of India, opening of
As we have a go-to-market strategy Catching the Imagination of the several Basic Savings Bank Deposit
for acquisition, our new physical Customer accounts enabling Direct Benefit
roll-outs are strategised around high Transfer (DBT), organising several
We have endeavored to catch the
visibility prominent locations with financial literacy camps etc.
imagination of our customers and
convenient access for serviceability.
have been consistently scaling up our
We will soon roll-out smaller format Moreover, to give a further impetus
customer centric efforts.
branches requiring lower set-up to our corporate social responsibility
and operations costs. Besides this, and propel focused and meaningful
Recognising the need of our rural
we will also leverage other physical contributions, we set up AU
customers for consumer durables
formats. For onboarding and Foundation last year. We helped
finance; the Bank came up with
servicing, the leverage will also our communities with need-based
a unique solution to meet their
come from our Digital and Alternate interventions in the domains of
demands. The rural branches not only
modes like Contact Centers, BCs,

Corporate Profile
livelihood enhancement, financial general insurance, health insurance strategies. Lastly, I would like to
and digital literacy and sports for and life insurance) will add to our sincerely thank all the unsung heroes.
development. income pools in future. They have been an integral part of
our journey.
We are building a resilient and trusted
WAY FORWARD institution for all citizens, which can If we grow the right way, then we
withstand the test of time; and we are build a brand. If we build a brand,
Ready for the Future
grateful for your support in this grand then we will be forever!
At the start of our banking endeavor. We are well positioned to
operations in April 2017, we had grow sustainably and will continue to
aimed to be the fastest bank to focus on delighting customers, fueled
reach `1 trillion Asset book with a by 4D strategy and AU Dharma to
संभव की सीमा
Statutory Reports
10 million customers base. We are build a bank which will last forever.
quite well placed to achieve the first
major milestone of `700 billion asset Board of Directors जानने का केवल एक
book and a customer base of around
5 million by FY 2022. As we scale up,
We believe that the leadership of
an organisation must have diverse
ही तरीका है
we will leverage our brand outreach,
experiences merging into a common
digital capabilities, local insights,
goal. As a custodian of trust for all our
balance sheet strength and pricing
power to optimise the risk-return
stakeholders, our Board of Directors असंभव से भी आगे
foster a culture of sound corporate
matrix. At a broad level, we will focus
more on product, productivity and
governance. Time and again we have िनकल जाना
received guidance and support from
engagement in FY 2019-20.
our Board of Directors and I would
In our core asset products i.e.
express a sincere thanks to all my
present and past Board members for
चलो आगे बढ़ें
Wheels and Secured Business Loans,
their immense contributions in our
we have a strong vintage, our core
journey.
execution USPs, strong underwriting Regards,
and collection machinery, a vast
Acknowledgement
unserved opportunity landscape Sanjay Agrawal
and an advantage of the banking It has been a privilege for me to Managing Director and
platform. This should allow us steer this young bank driven by an Chief Executive Officer
to compound our scale while action-oriented team. I would like
maintaining our margins and to thank our Board of Directors for
profitability. Our newly introduced their constant guidance and support.
retail products- Gold Loan, Home I express my humble gratitude to
Loan, Two-Wheeler Loan, and digital RBI, SEBI, MCA, NSE, BSE, IRDAI,
solution-based products– Personal UIDAI, CERSAI, Government of India,
Loans and Consumer Finance for credit information companies,
existing to bank customers — depositories and other regulatory
hold immense growth potential. authorities for creating an enabling
Our Small & Mid Corporate environment for orderly development
book, which is largely focused & regulation of financial services
on working capital and non-fund sector in India. I am grateful to all
based requirements of Micro and our shareholders, investors, bankers,
Small enterprises, is shaping up vendors, technology service providers,
well. Also, scaling up of third-party partners, customers and Team AU
product distribution (mutual funds, for partnering in our growth and
18 | 19
Whole Time Director’s Message

Shaped by strength
and stability
DEAR SHAREHOLDERS, bank, we have successfully navigated pull that helped us expand our balance
through many economic cycles and, sheet ~3.3 times in a short span of two
FY 2018-19 marked the second over the years, we have been able to years as a bank. We are overwhelmed
year of our operations as a bank. build a sustainable growing platform. with the customer confidence and look
I am pleased to share that, despite Another important feature is our deep forward to the countless opportunities
temporary hardships such as tighter rooted leadership, well connected to before us in the coming years.
liquidity and a general slowdown their respective domains, which enable
in consumer demand, our overall us to successfully map scenarios and
performance remained commendable.
CLOSER LOOK AT OPERATIONS
take pre-emptive measures.
Consumer demand was impacted due To remain a trusted custodian of public
to volatile fuel prices, weak capital With our go-to-market approach,
deposits, to continue to keep the faith
market sentiment and uncertainties strong customer connect and diverse
of regulators and stakeholders and
over the impending general elections. range of products, we have been able
compliance with the regulatory and
to maintain a robust growth even in a
Despite these challenges, we delivered policy guidelines, is paramount at AU
challenging market environment.
strong ﬁnancial results. We have Bank. The message is clear across all
always emphasised on steady and FY 2018-19 was another year of sound levels in the Bank that we must adhere
consistent operational performance, performance, where we expanded our to guidelines, policies, processes and
optimum utilisation of capital and outreach to nearly 572 touchpoints, procedures, at all point of time and
low cost of funds. We are now one of grew our disbursements by ~49% (to ensure that we are growing the right
India’s fastest growing SFBs, owing to `16,077 crore) and, in turn, grew our way. Over 80% of our Savings Accounts
our strong customer focus, high-quality Assets Under Management (AUM) by opened during the year through TAB,
asset and growing liability franchise. 50% to `24,246 crore. We achieved a became operational within half an
balance sheet size of `32,623 crore. hour of documentation, and it has
Our confidence stems from the fact It was the power of the Bank’s platform become a major highlight of our Bank’s
that first as an NBFC and then as a success.
We are focussing on the 4D (Data,

Digital, Distribution and Delight), where
we are analysing our existing data to
be able to serve our customers better.
Besides, using analytics we will develop
apps for our customers, which would be
delivered to them on the digital platform.
Uttam Tibrewal
Whole Time Director

We are focussing on the 4D (Data, to use 360° communication across
Corporate Profile
• Remain relevant and aligned to
Digital, Distribution and Delight), where multiple digital and social media evolving customer requirements by
we are analysing our existing data to platforms to create impactful brand constantly learning, reinventing and
be able to serve our customers better. awareness. challenging the status quo
Besides, using analytics we will develop
apps for our customers, which would • Build a strong artificial intelligence
CROSS-SELLING IS CRITICAL
be delivered to them on the digital (AI) and machine learning platform
platform. We aspire to grow as a holistic service for greater business insights and
provider in the banking and financial smarter decision-making
We are offering some of the best asset
sector. We believe cross-selling will
and liability products in the industry, • Adherence to the rules and
allow us to grow in diverse business
and that too within 24 months of regulations applicable on Small
segments. For example, we handhold
commencement of our operations. Finance Bank
Statutory Reports
a car loan buyer to opt for a Savings
Consequently, every month we are
Account or an insurance policy to build We aspire to become a universal bank
adding on an average 40,000 to 50,000
on an existing relationship. Our teams in the foreseeable future. We are on
customers. As on 31st March 2019, we
have comprehensive knowledge of the right path to grow responsibly and
had 12 lakh+ customers.
our products, and we actively propose sustainably to create value for all our
these products to our customers, once stakeholders.
CUSTOMER DELIGHT IS PRECIOUS we find someone interested.
I express my sincere thanks to the
Our strategy is to match up to As we grow the scale and scope of
Reserve Bank of India (RBI), the
customers’ expectations with a the business, cross-selling is going to
Securities and Exchange Board of India
balanced and uniform approach. be a very important fulcrum of our
(SEBI), our Board members, AU team
Every prospective customer, who visits progress. At present, our Bank has 27
members and all other stakeholders
our branches or events or via medium product offerings for our customers,
for supporting us in our journey of
of lead or via inbound call centre which have very attractive features.
growth.
or through digital channels or even Cross-selling also provides our
when we visit them, expects a uniform customers a wider brand experience.
customer service from us. We are also Warm Regards
During the year, we introduced the
driving ourselves to become the first Employee Business Referral (EBR) App, Uttam Tibrewal
choice of our customers for all their through which our employees can refer Whole Time Director
banking requirements. any prospective customer to respective
As a service-oriented business, team member and on conversion, the
the success of a bank depends on referrer earns an incentive. The EBR
providing timely and bespoke services. model helped us garner business of
To deliver best-in-class services to around `1090 crore during the year
our customers, it is essential that we under review. Moreover, this has
understand their expectations and elevated the involvement of our people
remain honest, agile and true to our with the Bank and is helping them
overarching mission of building one of become a complete banker.
India’s largest retail franchises.
FUTURE GROWTH PILLARS
DIGITAL EASE
The pillars of our future growth
Our focus is to deliver a seamless comprise the following:
omni-channel integrated solution
• Gaining momentum in our digital
that will ensure consistent high-level
channels while maintaining balance
customer experience across all
in ‘phygital’ channels
channels (website, internet banking,
mobile applications). This will further • Sustain our ‘go-to-market’ approach
ensure that we scale our operations with efficient time management
faster by taking advantage of
technological development in digital
banking space. We are also putting
20 | 21
Stable
For over two decades, we

have successfully navigated
multiple economic cycles and
have emerged as a stronger
and more stable franchise.
Our differentiated business
model has enabled us to
continuously strengthen our
asset quality and profitability.
Our esteemed investors have
always reposed their faith in our
value-accretive business model
and execution capabilities.
We remain anchored to our AU
Dharma of customer centricity,
hard work and eye for detail,
ownership, nurturing talent,
urgency and integrity.
These attributes have propelled
our growth for more than 20
years in the secured asset
financing business and enabled
us to take the leap on to the
banking platform.

Corporate Profile
The only small
Statutory Reports
finance bank with two
decades of secured
retail asset lending
track record High governance
standards
Contiguous
FACETS OF expansion and
STABILITY deeper penetration
Consistent delivery of
robust returns
Trust of esteemed
shareholders
22 | 23
AU Journey
Stable franchise with an
impeccable track record
FY 96 to FY 04 to
FY 03 FY 07 FY 08 FY 09 FY 10
24 years of
an impeccable
journey Fund Channel
Manager Partner
NBFC- Asset Finance Company
Bill Vehicle SBL - MSME*

discounting Finance
and
Expanding vehicle
finance
product
portfolio
Rajasthan Maharashtra Gujarat
Contiguous
expansion
HNI@ Own Motilal International

Investors
HNI
investors Funding Oswal Finance

Corporation
Investors
confidence
*
Micro, Small and Medium Enterprises, ^Small and Medium-sized Enterprises, @High Net-worth Individuals

Corporate Profile
Our Bank thrives on stakeholder trust and service excellence. We have
steadily expanded our capabilities and outreach as a retail-focussed non-
banking finance company and we are now leveraging the power of the
banking platform to touch and transform the lives of millions across the
social spectrum.
Statutory Reports
FY 11 FY 12 FY 13 FY 14 FY 15 FY 16 FY 17 FY 18 FY 19
Small Finance Bank
Housing Finance NBFC SBL –SME^ CA, SA, Deposits,
Company Financing Construction Lockers,
(Subsidiary), Payments &
Insurance Broking Settlement, third-
(Associate) party products
(Insurance and
Mutual Funds),
Home Loan, Gold
Loan, Consumer
Finance, Business
Banking
Madhya Chhattisgarh Delhi Haryana,

Pradesh, Himachal Pradesh
Punjab
and Goa
Warburg Chrys Kedaara Life IPO Temasek

Pincus Capital Capital Insurance Holdings
Companies,
HNI’s,
Employees
24 | 25
Business Model
Stable growth blueprint
RESOURCE MODEL
Capital
We have built a net worth of
`3,163 crore as on 31st March 2019. We are Our approach
supported by reputed global and domestic Design product offerings
investors. keeping in mind the dual
objectives of customer
Team convenience and cost
A team that combines high performance and optimisation
ethical behaviour and are empowered to deliver
exceptional client experiences.
sed
o cus
i l -f
Products ta
We offer a host of 27 financing, deposit, insurance, Re
mutual fund, transaction banking and digital
ki ng
banking products and services. an
lb
h
ita
wt
Distribution
g ro
yg
We have created a ‘phygital’ distribution
Ph
ive
ecosystem with 572 physical touchpoints and
l
al
Inclus
strong digital franchise, providing exceptional
customer experience at every touchpoint.
m
AU S
Brand
Brand AU has garnered significant brand value over
the last two decades for customer centricity and
trustworthiness.
Tech en
Local expertise Lia anc

driv
il i
nol
br
We have deep insights and understanding of the

b tie
h s
og
local markets as we operate through local talent. ba and

y-
nk
ing
Strong governance framework
Our governance and risk frameworks are
integrated across our operations. This enables
Te
enhanced accountability, effective risk or am
management, clear performance management, ien -
ted
greater transparency and effective leadership.
Management
Our approach
Experienced and committed leadership team is
To have a sizable retail deposit
focussed on consistently growing the Bank.
base including CASA and Term
Deposits; to densify in our
existing markets and foray into
newer strong deposit clusters

We aim to create long-term value for a broad range
Corporate Profile
of stakeholders in a sustainable manner.
VALUE CREATED FOR STAKEHOLDERS
Customers Shareholders and

• Understanding and catering to the investors
Statutory Reports
requirements of our customers • Focussing on consistent returns
Our approach
• Providing personalised and
To remain focussed on comprehensive financial • Maintaining the resilience of
core retail segments with services offering our balance sheet
emphasis on contiguous • Empowering our people to provide • Safeguarding value with
deeper expansion in our an excellent and consistent sustainable business practices
existing geographies client experience
• Exploring more opportunities
Diff e • Ensuring faster and safer
ren transactions by accelerating to generate shareholder wealth
app tia
roa ted innovation and digitisation
ch
12 LAKH+ `0.75
Proposed dividend per share
Customers for FY 2018-19
W
Employees
ell
• Attracting and retaining

Community
-ca
committed people with right • Accelerating financial inclusion in

pi t
skills and capabilities the regions in which we operate

Fi n
Re
m
alise
id-
• Enabling our people to be agile, • Incorporated AU Foundation to

tail
an
adaptive and relevant in a rapidly enhance livelihoods through skill

corp
d
ce
assets, small
evolving environment development, improve financial

Bank
• Encouraging literacy to bolster financial inclusion

r
diversity and inclusion

a
and nurturing sports talent

ce
t e
• Deploying local manpower from • Undertaking several other

r n an
a
the regions in which we operate

sse
initiatives aimed at empowering

• Creating an environment of the marginalised sections of
ts
ove
&
growth through consistent the society by providing potable

training, mentoring
gg
water, affordable healthcare and

and participation quality education
n
ro
1,472 2 LAKH
St
New members added

ic Lives impacted through our
ntr in FY 2018-19
ce social initiatives and
o mer-
Cus t financial inclusion drives
Regulators
• Conducting our business in a
responsible manner
• Adhereing to relevant regulations
and guidelines issued by RBI, SEBI,
National Bank for Agriculture and
Rural Development (NABARD),
National Housing Bank (NHB) and
other regulators
• Strong internal culture of
governance and ethics
26 | 27
Investment Case
Stable value proposition
DIFFERENTIATED BUSINESS STRONG LIQUIDITY AND ROBUST ASSET QUALITY
MODEL CAPITAL ADEQUACY
Over the years, we have developed
In assets, our differentiation lies Our Bank has maintained healthy expertise in correctly assessing the
in small ticket, secured, retail liquidity and comfortable capital repayment capacity and intent of
lending for income generation adequacy, which are commensurate our borrowers. Our underwriting
catering to self-employed and low with our growth aspiration. practices are strengthened using
& middle-income segments and For FY 2018-19, our average liquidity best-in-class standard operating
risk-based pricing mechanism. coverage ratio was comfortably procedures (SOPs), deploying local
As a Bank, we have sharpened higher than the regulatory sales and collection workforce and
our edge by expanding our retail requirement of a minimum of in-field investigation, among others.
asset offering for a wide customer 70% for SFBs till December 2018
cross-section. and 80% from 1st January 2019 The result: our asset quality has
onwards. Our capital adequacy remained stable, and we are
Similarly, our liabilities franchise ratio (CRAR) stood at 19.3% as on improving it further.
is credited with unique first-time 31st March 2019 (CRAR Tier I: 16.0%
initiatives, including monthly and CRAR Tier II: 3.3%) as against the
interest pay-outs on Savings regulatory requirement of 15.0%.
Account, paperless and digital
customer acquisitions, no ‘home
branch’ concept, extended banking
hours, no slips for cash deposits or ASSET QUALITY TREND (%)
withdrawal and no form for Real

Time Gross Settlement (RTGS).
37.6 37.6 37.4
Moreover, we have put in place a 36.8
specialised business solution group
to cater to transactional banking
requirements of our MSME, business
2.2
2.0
2.1
2.0
banking and small and medium
enterprise customers.
1.4
1.3
1.3
1.3
~52%
Customers are self-
Q1 Q2 Q3 Q4
employed (including FY 19
professionals) Gross NPA* Net NPA Provision coverage ratio
*Non-Performing Asset
~97%
Secured Advances to
Total Gross Advances

Corporate Profile
LEADERSHIP THROUGH Moreover, we are also leveraging DEPOSITS -
GOVERNANCE AND GROWTH analytics optimally to service our GEOGRAPHIC DISTRIBUTION (%)
customers better, further improving
Our Board is constituted
our credit quality and strengthening
majority by independent 14
efficiency across processes.
Directors, ensuring high
corporate governance standards. 25
We are consistently investing to
We are led by our Promoter,
bolster our digital assets and provide
MD & CEO Mr. Sanjay Agarwal, 11
our customers a wide repertoire
a first-generation entrepreneur.
of digital services, which are fast,
Our senior leadership team
convenient and secured. Such a 5
possesses rich experience in the
strategy enables us to reduce our 9
Statutory Reports
banking and financial services
cost of aquisition and operations,
sector, which has helped us deliver
expand our reach and increase our 5
value in challenging business
productivity per customer.
conditions as well. 31
11 CONTIGUOUS GEOGRAPHIC Rajasthan Delhi
PRESENCE Madhya Pradesh Punjab

Maharashtra Others
Board-level committees, We have adopted a strategy of Gujarat
ensuring good governance contiguous expansion across
practices regions. Our operations are
conducted through 572 touchpoints MARQUEE SHAREHOLDER BASE
19 YEARS
spanning 11 states and a union
The strength of our business model
territory, with significant presence
has attracted several distinguished
in Rajasthan, Gujarat, Maharashtra
investors in our journey since
Average experience of our and Madhya Pradesh. These regions
inception, including Temasek
senior managment team offer high-growth opportunities for
Holdings, Nomura, Warburg Pincus,
banking services.
IFC, Motilal Oswal, Chrys Capital and
Kedaara Capital, among others.
FORTIFYING ‘PHYGITAL’
BANKING
GROSS AUM -
SHAREHOLDING PATTERN (%)
We understand the power of a GEOGRAPHIC DISTRIBUTION (%)
strong digital bank as it will serve
3 2.86 1.73
various customer segments 4
5.31
providing delightful customer 6
experience in a cost-effective 8.64 32.19
manner. Our digital banking strategy 11
is to achieve an optimal integration
49
of our physical and digital presence, 10.92
thereby managing the dual objective
of investing and profitability of this
vertical. 13
14.59
Our investments in digital 23.76
13
platforms are focussed on four key
areas: lending, deposits, wealth Rajasthan Delhi Promoter & Promoter Group
management and payments. Madhya Pradesh Punjab Foreign Portfolio Investors
Within these, we are focussing on Maharashtra Others
Foreign Company
automating some of our existing Gujarat
Mutual Fund
processes and products such as auto
Individuals
loans, customer on-boarding, KYC,
Bodies Corporates
and disbursements, among others.
Insurance Companies
Others
28 | 29
Operational Highlights
Every quarter takes us ahead
TOTAL BALANCE (` in crore) DISBURSEMENTS (` in crore) LOAN ASSETS UNDER (` in crore)

SHEET ASSETS MANAGEMENT
20,942
24,780
27,802
32,623
2,885
4,110
4,049
5,030
17,747
20,219
21,765
24,246
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY 19 FY 19 FY 19
1
• Empanelled with India’s largest insurer LIC for offering
our branch banking products at LIC’s pan-India offices
2
• Long-term rating upgraded to CRISIL AA-/Stable from
CRISIL A+/positive and short-term rating re-affirmed at
the highest rating of CRISIL at A1+
• Commenced Public Fund Management System (PFMS)
application to manage public fund distribution • Empanelled BSE, NSE, NCDEX for margin collaterals –
Fixed Deposit Receipt (FDR) and Bank Guarantee
• Launched AU ABHI – the new-age instant digital
savings bank account opening application • Expanded deposits footprint with entry into
‘Miniratnas’ and ‘Navratnas’
• Made corporate internet banking available for all
business segment customers • Complied with Small Finance Bank (SFB) guidelines
on account of non-promoter shareholding (Warburg
• Received ~`1,000 crore equity investment from
Pincus stake reduced to 7%)
Temasek Holdings to fuel ‘phygital’ growth
• Strengthened leadership with the induction of new
Chief Treasury Officer, Chief of Digital Bank and Digital
Strategy and the National Credit Manager - Housing
Loan, among others

Corporate Profile
DEPOSITS (` in crore) NET INTEREST (` in crore) TOTAL (No.)
INCOME CUSTOMERS
9,999
12,869
14,686
19,422
286
321
348
387
10,30,709
11,92,851
13,65,931
15,23,935
Statutory Reports
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY 19 FY 19 FY 19
3 4
• Invested further in digital bank; hired • New loan disbursement IRR inched up by 50bps,
for most key roles led by a strong uptick in retail assets disbursement
yield at 15.2% in Q4 FY 2018-19 as against 14.5%
• Added ATM services in 193 locations in collaboration
in Q3 FY 2018-19
with RajCOMP Info Services Ltd. (RISL) and Cash
Management Services (CMS) in Rajasthan as a • Portfolio IRR was stable at ~14.3%; retail assets
banking partner continued to be ~82%; vehicle portfolio climbed to
over `10,000 crore
• Raised `500 crore Tier II Capital through private
placement of non-convertible bonds • Mobilised `1,100 crore plus in retail Term Deposits
• Launched a new version of our mobile banking app
30 | 31
Scalable
Over the years, we have
maintained a consistent
performance trajectory, building
on our achievements and
fine-tuning our approach with
our experience and progress.
The result is a growing edifice
of value creation with multiple
synergies.
We have the right pivots to
grow, capitalising on the
industry’s vast opportunity
landscape. Our investments in
products, services, technology,
infrastructure, processes and
talent pool give us a significant
headroom to scale up.
We connect with customers
through various touchpoints
(pan-India branches,
asset centres, business
correspondents and ATMs).
At the same time, we are
building a digital team for our
next growth phase.

Corporate Profile
Statutory Reports
Vast
opportunity
landscape
Building a
future-ready
digital bank
ELEMENTS OF
SCALABILITY Consistent
performance
trajectory
Well-spread and
growing physical
distribution
network
32 | 33
Megatrends
Blue ocean of opportunities
SECTORAL OPPORTUNITY LANDSCAPE
MARKET MARKET SIZE
262 lakh
New vehicles Vehicles sold in FY 2018-19*
New Passenger Vehicle (PV) 33.77 lakh

Vehicles sold in FY 2018-19*
10.07 lakh
New Commercial Vehicle (CV) Vehicles sold in FY 2018-19*
212 lakh
New two-wheelers Vehicles sold in FY 2018-19*
40 lakh
Used car Vehicles sold in FY 2018-19^
630 lakh
Micro, Small & Medium Enterprises (MSME) Registered MSMEs as on 31st March 2018#
20,000 tonnes
Gold Of gold valued at over `56 lakh crore in India&
`7.5 lakh crore

Housing loan Overall market size as on 31st March 2018>
`125.58 lakh crore

Deposits Outstanding in schedule commercial banks
as on 31st March 2019<
`11.89 lakh crore
Current Account (CA) Outstanding in schedule commercial banks
`41.15 lakh crore
Savings Account (SA) Outstanding in schedule commercial banks
`72.55 lakh crore
Term Deposit (TD) Outstanding in schedule commercial banks
Source: *Society of Indian Automobile Manufacturers (SIAM), ^ India Bluebook, #The Ministry of Micro, Small and Medium Enterprises,
&
KPMG Report and World Gold Council, >National Housing Bank and <Reserve Bank of India (RBI)

Corporate Profile
Operating in such a stellar opportunity landscape, we see a larger
role for ourselves in helping facilitate safe, secured and next-
generation banking.
Statutory Reports
NOTES AU BANK’S RESPONSE
7.4%
CAGR for past 5-years (FY 2014-15 to FY 2018-19)
• Building a strong digital bank by
6.2% adding best-in-class digital assets
• Fortifying our best-in-class
technology and robust
9.7% operational efficiency driving
CAGR for past 5-years (FY 2014-15 to FY 2018-19) better productivity
• Driving proactive use of analytics
5.8%
CAGR for past 5-years (FY 2014-15 to FY 2018-19) in steering better credit decisions,
customer service and collections,
higher new customer acquisition,
5.0% smoother onboarding process and
greater cross-selling opportunities
`25.80 lakh crore • Leveraging our deep credit

Addressable credit gap capabilities and growing with
strong market insights in the
geographies we operate
`3,10,100 crore
Projected market growth by 2020 • Scaling new verticals like gold
loans, home loans, two-wheeler
loans and consumer finance
4.3 crore
Shortage of homes • Expanding physical distribution
at new locations
`37,500 crore
Share of small finance banks (SFBs) • Continuing engagement with
customers to understand
their evolving requirements
`1,813 crore and cater to them
Share of small finance banks (SFBs) with relevant solutions
• Empowering people with bespoke
`7,232 crore
Share of small finance banks (SFBs) training and tools for offering
customised solutions
`28,454 crore
Share of small finance banks (SFBs)
34 | 35
Key Performance Indicators

Scaling benchmarks
Profit and loss metrics AU Small Finance Bank

Au Financiers
TOTAL INCOME (` in crore) NET INTEREST INCOME (NII) (` in crore)
Growth in our total Surge in Net Interest

income was driven by Income (NII) growth
456
620
784
940
1,342
738
1,015
1,420
2,155
3,411
rising contribution from supported by healthy

growth both in our advancement in
vintage business and disbursements yield
other income streams. and strong growth in
overall disbursements.
FY 15 FY 16 FY 17 FY 18 FY 19
~58% FY 15 FY 16 FY 17 FY 18 FY 19
~43%
y-o-y growth y-o-y growth
PROFIT AFTER TAX (PAT) (` in crore) EARNINGS PER SHARE (EPS) (`)
Net profit grew on

140
212
305
292
382
5.3
9.3
11.2
10.3
13.2
account of rise in
business scale and a
marginal improvement
in cost-to-income ratio.
FY 15 FY 16 FY 17 FY 18 FY 19
~31% FY 15 FY 16 FY 17 FY 18 FY 19
28%
* PAT is including profit from exceptional items.

Corporate Profile
Balance sheet metrics AU Small Finance Bank
Au Financiers
NET WORTH (` in crore) RETURN ON AVERAGE ASSETS (ROAA) (%)
Internal accruals Despite being in the

constitute a significant investment mode, we
811
1,009
1,988
2,281
3,163
2.8
3.1
2.7
2.0
1.5
portion of net worth. delivered RoAA of 2.0%
and 1.5%, respectively
Our net worth of right in the first two
`3,163 crore as on years of our banking
31st March 2019, operations. RoAA drag
includes capital infusion largely attributed to
of `475 crore received upfronting of banking
from Temasek Holdings transition costs.
Statutory Reports
in Q2 FY 2018-19.
FY 15 FY 16 FY 17 FY 18 FY 19
39% FY 15 FY 16 FY 17 FY 18 FY 19
56 bps
RETURN ON AVERAGE EQUITY (ROAE) (%) CAPITAL ADEQUACY RATIO (%)
Despite being in the Strong Capital

investment mode, we Adequacy, significantly
18.5
17.1
23.0
19.3
19.3
21.9
27.7
20.4
13.7
14.0
above the statutory
delivered a healthy
RoAE of ~14% right in requirement of 15.0%.
the first two years of
our banking operations.
FY 15 FY 16 FY 17 FY 18 FY 19
35 bps FY 15 FY 16 FY 17 FY 18 FY 19
y-o-y growth
CAPITAL ADEQUACY RATIO - TIER I (%)
Strong Capital Adequacy,

significantly above the
17.1
13.7
21.5
18.4
16.0
statutory requirement
of 7.5%. Consumed
240 bps of Tier I capital
to drive growth.
FY 15 FY 16 FY17 FY 18 FY 19
Note: Above nos./% have been inserted on the basis of latest regrouped/recast/restated nos./% as required.
36 | 37
Key business metrics

AU Small Finance Bank
Au Financiers
GROSS AUM (ON AND OFF BOOK) (` in crore) DISBURSEMENTS (` in crore)
Gross AUM climbs Robust growth in new

by more than 50%, loan disbursements led
5,568
8,221
10,734
16,188
24,246
3,378
5,619
6,730
10,825
16,077
led strong growth by an all-round growth
in retail assets. in all products.
FY 15 FY 16 FY 17 FY 18 FY 19
50% FY 15 FY 16 FY 17 FY 18 FY 19
49%
Asset quality metrics

Au Financiers
GROSS NPA (%) NET NPA (%)
Consistent asset- Stable NPA reflects

quality, despite a the Bank’s robust
1.4
1.3
1.8
2.0
2.0
0.7
0.8
1.2
1.3
1.3
challenging environment. risk-management
framework.
FY 15 FY 16 FY 17 FY 18 FY 19 FY 15 FY 16 FY 17 FY 18 FY 19
Business mix in FY 2018-19

ASSET (%) LIABILITY (%)
1
Retail assets Term Deposits
17 Wheels 42 21 CASA
Small business
32
loans (MSME)
Small business
4
loans (SME)
Others Retail Assets 4
Small and
medium corporate
Money Market
Lending by Treasury
We have a branch deposit base
We are focussed on retail of `17,079 crore. About ~41% of
82 Term Deposits are non-callable.
with a diversified portfolio. 79
Note: Excluding Certificate of Deposits
38
Corporate Profile
Operational metrics
Au Financiers
COST-TO-INCOME RATIO (%)
Surge in cost-
to-income ratio
34.1
41.6
38.2
56.7
60.0
due to bank
transitioning cost,
however it declined
in Q4 (58.3%)
Statutory Reports
FY 15 FY 16 FY 17 FY 18 FY 19
334 bps
y-o-y growth
LIVE CUSTOMER ACCOUNTS (No.)
Number of customer
335,614
435,771
556,887
8,89,142
1,523,935
accounts has grown

across our asset and
liability franchises.
FY 15 FY 16 FY 17 FY 18 FY 19
71%
y-o-y growth
EMPLOYEE STRENGTH (Nos.)
Added 1,472
new employees.
3,553
5,072
8,515
11,151
12,623
FY 15 FY 16 FY 17 FY 18 FY 19
13%
y-o-y growth
38 | 39
Deeper Outreach
Expanding
distribution network
Over the years, we have successfully adopted a strategy of
contiguous expansion across regions. This has enabled us
to grow our footprint across 11 states and Union Territory.
Our long standing track record of serving the unserved and
underserved has yielded strong customer loyalty.
We have followed a contiguous expansion strategy,

enabling enhanced operational efficiency and optimal
turnaround time. Over 62% of our branches are now in rural
and semi-urban areas (Tier 2 to Tier 6).
NEW BRANCH EXPANSION

During the year under review, we received the RBI’s approval for 142 new banking
outlets and identified 27 key locations, including in Mumbai, Delhi and Pune for roll
out in first phase in FY 2019-20.
OUR DEEP DISTRIBUTION OUTREACH ENSURES
1 3
Strong customer Ease of operations
connect
2 4
Strong referral Local employment
checks and credit generation
assessment
v

GROWING PAN-INDIA PRESENCE
Corporate Profile
CHANDIGARH
PUNJAB DELHI/NCR
HIMACHAL
PRADESH
UTTAR PRADESH
Statutory Reports
HARYANA
RAJASTHAN
MADHYA PRADESH
GUJARAT CHHATTISGARH
GOA
MAHARASHTRA
Branch distribution (%)
Metropolitan Urban Semi-urban Rural
12 26 32 30
40 | 41
Total
Rural/ Asset
Metropolitan Urban Semi-urban Rural branches
Unbanked centres
and BOs
States Tier 1 Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier 6 Tier 5 Tier 6
Rajasthan 16 23 19 43 21 3 3 - 84 212 31
Madhya Pradesh 5 16 7 9 - - - 1 16 54 9
Gujarat 8 20 4 5 3 - - - 2 42 14
Maharashtra 12 16 6 2 1 - - - 3 40 12
Punjab 1 11 4 2 - - - - 3 21 6
Haryana 1 11 1 1 - - - - 7 21 3
Chhattisgarh 1 4 - - - - - - - 5 2
Delhi/NCR 5 - - - - - - - - 5 5
Himachal Pradesh - 1 - 2 1 - - - - 4 1
Uttar Pradesh 1 1 - - - - - - - 2 -
Chandigarh - 1 - - - - - - - 1 -
Goa - - 1 - - - - - - 1 -
Total 50 104 42 64 26 3 3 1 115 408 83
Branch Distribution 12% 26% 32% 30% 100%
*322 bank branches; 86 BOs, 83 Asset Centres and 67 BCs. In addition to 292 ATMs, we have commenced operation of 251 ATMs in
collaboration with RajCOMP Info Services Ltd. (RISL)/Cash Management Services (CMS).
OUR TARGET CUSTOMER SEGMENT
Liabilities Assets
Individuals
Individuals
and Hindu
and HUF
Undivided Family
AU Target
Government
Segment
Organisations,
Private Corporates, Small, self employed
Cooperative Banks and Trusts business segment
Small and
medium business

Corporate Profile
WIDENING DISTRIBUTION
We are focussing on direct and in-house distribution for business sourcing. We are also developing multiple
alternative channels to broad base our business channels.
MULTI-CHANNEL DISTRIBUTION
DISBURSEMENTS FY 2017-18 (%) DISBURSEMENTS FY 2018-19 (%)
2 0.1 0.1
6
11
7
2
Statutory Reports
2
19
24
61
66
Sales Executives Sales Executives
AU Value – Dealerships & equivalent AU Value – Dealerships & equivalent
AU Connect – Referrals & equivalent AU Connect – Referrals & equivalent
Telemarketing Telemarketing
Employee Cross-sell (including AU BUSINESS mobile application) Employee Cross-sell (including AU BUSINESS mobile application)
Banking Outlet (BO) & Business Correspondents (BC)
Digital
During FY 2018-19, 4% of our asset &

liability business was sourced through
AU Business App.
42 | 43
Digital Footprint
New-age banking
At AU Bank, we have laid the foundation of a reliable digital presence to serve
various customer segments with speed, precision and safety. Our digital
strategy is to build a future-ready bank, offering omni-channel, convenient
and cost-effective solutions to customers and automate a large part of the
current business processes.
INDIA IS INDIA OPPORTUNITY LANDSCAPE

EMBRACING DIGITAL
With 566 million internet users, India
is the second largest online market,
41% 3X
second only to China (Source: World Growth in queries for Rise in queries for
Bank). A large proportion of Indians Savings Accounts ‘Savings Account interest rate’
are seeking online banking solutions,
as internet users across the country
grew significantly in the last few
years. Digital adoption is now being
2X 2X
Increase in queries for Surge in queries for
propelled by rural India, registering
‘online Savings Account Business Loans
a 35% growth over the past year.
Internet users grew by 7% in urban opening’
India, reaching 315 million in 2018.
India is estimated to have over 800
million mobile phone users in 2019
(Source: Statista).
55% 1.5X
Rise in searches for Growth in queries for
SME loans Small Business Loans
60% 61%
Surge in queries for Increase in queries
Home Loans for Personal Loans
(Source: Google Year in Search, 2017)
DIGITAL STRATEGY
We have a three-step digital strategy for our customers.
1. Acquire 2. Engage 3. Transact
We are targeting customers with We will provide customers contextual We are gradually moving towards
digital marketing campaigns and convenient services supported providing an entire bouquet of
conducted through internet or by big data, machine learning and payment options including Unified
mobile banking app. Our customer artificial intelligence. Our objective is Payments Interface (UPI), UPI 2.0,
acquisition model is propelled by to integrate our digital offerings with Immediate Payment Service and
a fully digital, assisted digital and our customers’ daily requirements Bharat Bill Payment System for a
phygital model. such as travel booking, cab and food seamless experience.
booking, e-commerce services and
other financial transactions.

Corporate Profile
OUR WHOLESOME CUSTOMER ACQUISITION MODEL
Statutory Reports
Fully digital Assisted digital Phygital
Customer completes the Digital contact centre to assist On-ground sales team to
entire journey on digital customers facing difficulty complete the digital journey
channels without any in completing the journey initiated by the customer
assistance from our Bank with guided instructions for through physical presence
self-fulfilment module
• Hiring the right talent and creating DOWNLOAD AND EXPERIENCE

BOLSTERING THE DIGITAL
an omni-channel experience OUR AU MOBILE APP
PARADIGM
across various touchpoints
• Key products that we are offering
• Onboarding people with
through the digital platform are
banking, non-banking and
Savings Account, Term Deposits,
fintech experience for new-age
Two-wheeler Loans, Consumer
banking solutions
Finance and Personal Loans.
We intend to craft delightful • Crafting synergies with existing
customer journeys through our structures for a uniform
digital footprint. banking experience
• Driving a shared vision to be the
best-in-class digital bank
AU BANK’S DIGITAL VALUE PROPOSITION PLAN
Digital Lending Low cost of acquisition

Digital Strategy
Digital Analytics Low operating cost
ES
Digital Liabilities TI
Better and omni channel
R
AD
Digital Tech Solutions

L PROPE
customer experience
V
Digital Initiatives
ANTAGE
Digital Payments
Increase productivity
Digital Contact Centre
A
and profitability
IT
Digital Wealth Management

S
G
DI
Digital Customer Experience Higher outreach
Digital Customer Service
Digital Marketing Paperless banking on-the-go
44 | 45
OUR DIGITAL FOOTPRINT
TAB-BASED PAPERLESS ONBOARDING - INCREASING DEBIT CARD

SAVINGS ACCOUNTS OPENED (Nos.) PENETRATION (Nos.)
91,533
90,840
88,969
94,832
13,683
15,265
12,859
71% 71% 71%
9,533
62%
654,119
574,806
498,104
361,686
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY 19 FY 19 FY 19
TAB Traditional No. of active debit card users

Debit card penetration
DEBIT CARD TRANSACTION ALTERNATE DELIVERY CHANNEL

VOLUME (in ‘000’s) TRANSACTION
41 (` in lakh)
61
51
64
56
69
61
76
1,144
1,269
1,454
831
892
884
967
961
465
585
694
810
Q1 Q2 Q3 Q4
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY 19
FY 19 FY 19 FY 19
AU BANK ATM Network Shared Network POS & ECOM transactions Total CBS transaction
Total ADC transaction
~2,400 ~7.7 LAKH

TRANSACTIONS WORTH
POS MACHINES INSTALLED
`120 CRORE IN FY 2018-19

Corporate Profile
INTERNET & MOBILE BANKING INTERNET & MOBILE
TRANSACTIONS (` in crore) BANKING USERS (Nos.)
17 3,366
2,523
13 1,634 2,022
302,943
10
Statutory Reports
8
1,522
227,039
181,981
1,152
147,033
862
691
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY 19 FY 19
Mobile & Internet Banking transactions No. of Mobile & Internet Banking transactions
Mobile & Internet Banking transactions Avg. No. of Mobile & Internet
per day Banking transactions per day
CONSUMER FINANCE ONLINE LEAD GENERATION

We have started offering We started an online lead generation and tracking application for our
Consumer Finance through employees.
online (paperless) channels.
We facilitate online sourcing AU BUSINESS APPLICATION FOR LEAD GENERATION IN FY 2018-19
through our technology Leads converted Value of business
partners covering e-commerce (No.) (` in crore)
portals. We have signed up
with a partner to improve rural Retail assets 9,884 614.0
product availability. We also Liability business leads 39,891 139.0
have an offline digitally assisted Business banking 376 337.0
model at our branches. Total 50,151 1,090.0
46 | 47
Data and Analytics

Harnessing the power of data
We are progressively leveraging the abundance of data within our system and
the external world to design products and experiences that are customised
to their needs.
Business Consumer
• Monitoring • Improving
and transparency prospect acquision
• Identifying growth areas • Understanding

the consumer
• Assisting in
decision-making • Enhancing
consumer experience
• Executing
seamlessly • Realising
consumer lifetime value
BENEFITS OF
ANALYTICS ACROSS
THE VALUE CHAIN
Employees Risk
• Recruiting • Identifying risks
• Understanding • Quantifying risks
the workforce • Mitigating risks
• Training and retaining • Safegaurding
• Increasing productivity the organisation

Corporate Profile
STRENGTHENING THE DATA We foresee data analytics as a Collections and risk analytics
ANALYTICS INFRASTRUCTURE crucial element in our growth
• Predicting default for early vintage
story, helping us scale in the most
We are building a robust data customers through Probability
cost-effective way through:
and analytics architecture at the of Default Model
Bank. We completed Extraction
Statutory Reports
• Acquisition of new customers and • Identifying customers with
Transformation Loading (ETL)
implementing a faster customer high/low contact-ability through a
implementation—Oracle Phase I—
on-boarding process Customer Contact-ability Model
for faster retrieval of clean data.
We also adopted an interactive • Credit decision-making • Recognising customers who are
dashboard—Oracle OBIEE Phase 1— going to pay in a given month
• Customer servicing
for automated, interactive, scalable —current, 1st and 2nd bucket—
and secure dashboards that cater to • Collections and cross-selling through collection predictability
ever-increasing reporting needs of
• Optimising collection allocation,
the organisation. APPLICATION OF ANALYTICS
based on collectability of customer
ACROSS FUNCTIONS
We are also preparing for artificial • Pricing of Consumer
Business analytics
intelligence (AI) and machine Finance based on risks
learning (ML) readiness by • Operating loan origination
• Simulating collection roll rates,
implementing SAS VIYA, which will propensity models for wheels and
right up to the 12th bucket
enable us to be future-ready for AI/ small business loans
ML adoption. Human resources analytics
• Using POD and propensity
models to identify the right set of • Tracking employee attrition,
DEVELOPING THE ANALYTICS
customers for cross-sell campaigns analysis and prediction
TEAM
• Utilising historical data analysis • Using Roll Rate simulator
We are building a team of to align incentive policies for ACR prediction and
professionals to enhance our with business goals manpower planning
forte in customer analytics, risk
• Identifying the best unbanked • Mapping employee performance
analytics, people analytics, digital
locations for opening branches to help them grow and contribute
analytics, data distribution and
through location analytics to organisational growth
competency. We are recruiting from
Tier I engineering and management • Operating loan application
institutions to build a robust team. scorecards and auto-approve
algorithms designed for
wheels, already deployed for
E 50 crore+
CAPTURING QUALITY DATA Business sourced
Consumer Finance through analytics driven
We are focussed on quality data programme in its first
• Identifying and tracking
capturing at the source and training
repeat purchase year of operation
our people on the importance
of data. We are building a strong • Profiling customers from
culture and conducting awareness
programmes on importance of
various source systems
Data is precious.
data, which along with other steps
• Recognising key business
drivers—Product Per Customer
It is going to
is helping us lay the foundation for
quality data analytics.
(PPC)—with customer-centric last longer than
business approach
organisations’
people, processes
and systems.
48 | 49
Bankable
If our customers aspire for Our business mandate is to
something, we make it happen. mainstream the financially
We go the extra mile and work disadvantaged. Besides our
beyond banking hours to business teams, our CSR arm
reassure our customers that (AU Foundation) also works
we care, resulting in deeper for strategic community
customer trust and more repeat development.
business.
Our comprehensive product
Our teams are our true portfolio, focus on customer
brand ambassadors who are convenience, compliance &
hired from communities we risk management framework
operate in. We are driven by a and building trust through
dynamic leadership and robust community, marketing and
governance framework. CSR initiatives make us a
bankable brand.

Corporate Profile
Statutory Reports
Strong brand
prominence in
geographies that we
are present in
Experienced
and dynamic
team of
bankers
BANKABLE
Robust and PROPOSITION
credible risk
management
Diligently
fulfilling social
commitments
as a responsible
bank
50 | 51
Brand AU
Crafting a reliable brand
Our branding initiatives revolve around showcasing our key brand
attributes that we have nurtured over the years. These attributes
are reliability, equality, transparency, convenience and customer
centricity. We are strengthening our brand salience through various
impactful activities and communication.
MARKETING THROUGH SOCIAL

ENGAGEMENTS
AU Bank marketing connect is a
year-long marketing programme,
which reaches people residing in
the vicinity of our bank branches.
The initiative touches 11 states and
Union Territory where we operate.
The objective of this project is to
build an emotional connect with
customers and provide a platform
for our team to pitch our products
and services. In FY 2018-19, we
reached over 1 lakh customers
through various social engagement
programmes including:
AU Bank SMS Gold Vase Polo

Tournament
We stepped into the polo arena with
Jaipur Polo Season in January 2019.
This was the first time that we tied
up with the renowned SMS Gold
Vase Polo Tournament, which was
Polo Club (RPC), Jaipur. It also presented them with plants; while
renamed as ‘AU Bank SMS Gold
witnessed the participation of our we participated in various plantation
Vase’ Polo Tournament. The 8-goal
polo team AU Bank Jaipur Polo Team. drives near different social
tournament was scheduled in the
institutions.
second week of January at Rajasthan Tree plantation
This programme has a social Other initiatives
message (Green India, Healthy India)
We also conducted Diwali Puja
and encourages tree plantation.
kit distribution, Say No to Plastic
As part of this project, we distributed
programme and retail connect,
over 10,000 saplings in 100+ cities
at various locations.
and villages. We connected with
people in nearby housing societies,
offices, temples, public parks and

Corporate Profile
ON GROUND ACTIVITIES Garnering eyeballs and
mindshare in Indore and
As a bank, we initiated many
Sangrur
on-ground activities like ‘Just-a-
Minute’ and ‘GST Doctor’ activities Following the success of the Jaipur
to target traders; health check-up Marathon, we also enhanced our
camps to reach senior citizens; mall visibility in the Indore Marathon
and society activations; school and and Sangrur Marathon with the
college activities and more to touch message of a healthy life.
different segments of society. One of
the major below-the-line activities Garba at Ahmedabad
was AU Festival Fungama to reach
Garba is one of the biggest festivals
Paakhi
Statutory Reports
families.
of Gujarat, which brings a strong
Paakhi is an exclusive programme connect among local communities.
to provide relief to distressed birds AU Bank also participated in one of
in the fierce summers of Rajasthan, the leading Garbas of Ahmedabad,
Delhi, Madhya Pradesh, Gujarat, which was attended by more than
Haryana, Punjab and Maharashtra. one lakh people, including many
We distributed 9,000+ clay utensils social influencers across nine days of
among community members near Navratri festival. This helped us build
our 52 branches and encouraged a strong brand connect and recall.
them to keep water in them for
birds. We associated with shop
BRAND VISIBILITY
owners, corporates, government
employees, devotees in temples Our focus has been on driving AU
Festival Fungama and households through this Bank visibility at catchment areas
initiative. This programme received of our branches. This has helped
Festival Fungama is a platform for all
appreciation from all quarters. in building a strong brand recall
families residing in an area to come
and build credibility. Society gates,
together and have fun collectively.
AU Bank Jaipur Marathon 2019 ‘no parking boards’, direction
It also provides us the opportunity
signages, park and temple branding
for business development through We have been champions of a
were conducted across our core
lead generation. The platform healthy life, and this translated into
markets. To capture the mindshare
offers us a chance to educate our title sponsorship of the 10th
of potential customers, co-branded
prospective customers about edition of AU Bank Jaipur Marathon
boards were installed at various
the benefits of our products and in 2019. The programme witnessed
government offices and mandis,
their features. Our trade partners the participation of 52,000+ runners.
among others. Branding at key
Future Generali Life Insurance The marathon was attended by
airports was carried out to build
(FGLI), Maruti, Hyundai and Honda fitness enthusiasts, celebrities and
brand premiumness.
also participated with us in this dignitaries from different walks of
programme. life. Besides, over 1,000 AU Bank
employees ran the marathon.
EVENTS AND SPONSORSHIP
ENGAGEMENTS SOCIAL MEDIA PRESENCE
We regularly participate in
sponsorship engagements and
events across the country to create
brand salience with our customers.
Some of the key initiatives in
FY 2018-19 were:
3 lakh+
Followers
52 | 53
Customer centricity
Customers bank on us
Our endeavour is to catch the imagination of our customers
and provide them customised solutions. Moreover, our focus is
on delighting customers with a convenient banking experience
throughout their journey with us.
CREATING A STRONG ASSET

BASE BY ‘WOW’ING CUSTOMERS
Enhancing market penetration
with local personnel
Our journey towards delighting
customers begins by understanding
their requirements. Therefore, we
hire local personnel who recognise
customer needs and remain close
to them. This strategy further
encourages repeat business, leads
to referrals and increases collection
efficiency, apart from building
enduring relationships with our
customers.
Delivering customer service in

local languages
Around 400+ seater call centre is
operational for handling all customer
service queries, along with tele-calling,
which is focussed on originations and
collections. The calling services are
offered in English, Hindi and vernacular
languages for ease of Banking with us.

Corporate Profile
Statutory Reports
Building bonds with dealers branches, we have no deposit
and manufacturers slips and we have reduced forms
to increase convenience of our
We have enduring relationships with
customers.
vehicle manufacturers and dealers
for benefits of our customers.
Offering unique features
This facilitates favourable financing
agreements with them that enable We provide monthly interest
us to garner more business and pay-outs on deposits, paperless
simultaneously providing easy and digital customer acquisitions,
access to finance. extended banking hours, Real Time
Gross Settlement (RTGS), among
others.
ENHANCING CUSTOMER
CENTRICITY
Showcasing value proposition
of our products and services
We facilitate hassle-free tab-based
account opening, delivering
seamless services to our customers.
Besides, we display our different
products, along with their top
three unique selling propositions,
in our branches. As a result, we
create strong recall value for our
various products and services
among customers for future use or
generated referrals.
Focussing on customer
convenience
We provide true ‘anywhere banking’
and have done away with the
concept of ‘home branch’. We offer
extended banking hours and
‘auto-upgrade’ features. At our
54 | 55
Fueling hopes
for the gold
Mr. Sharad Savang was a professional body

builder from Indore who had once won the
‘Mr. Indore’ title. However, to make ends meet,
he was forced to start pulling a handcart in
the local cloth market. He earned a meagre
`600 every day and the tedious labour robbed
him of his hard-earned physique. He became
frail and the body building ambition became a
distant dream.
A chance meeting with a representative of

AU Small Finance Bank turned out to be a
life changing moment for him. He suggested
Sharad to buy a loading vehicle so that both
his earnings and physique could improve.
AU Bank provided him a quick and hassle-free
vehicle loan. Soon, Sharad bought his own
loading vehicle and within two months he
I was a rickshaw puller but a chance almost tripled his monthly income.
meeting with an AU Bank representative
Now Sharad has enough money to send his
changed my life. They gave me a loan children to school, take care of his parents’
for my loading vehicle. Now my monthly health, live a better quality of life and save for
income has tripled and I can save enough his future too. He is taking the right diet and
to refocus on my body building dream. is back to rebuilding his body building dream.
He has already won some contests and now
I hope this time I win gold at the national he is preparing to win the gold in national
championship. championships.

Lending wings
Corporate Profile
to passion
Statutory Reports
Mr. Manish Kumar Sharma is a
Kolayat-based event manager and
photo studio owner. He recognised
the importance of drone technology in
developing his business and wanted to
buy the necessary equipment for it.
Our Kolayat team had approached

Manish to open an account and on
further enquiry realised that he lacked
adequate funds to obtain the drone
camera gear. Besides, Manish was
clueless about the right place from where
to acquire the gadget, as Kolayat does
not offer such products for purchase.
Our team suggested the possibility of

procuring the product online at easy
EMIs. Manish readily agreed. The loan
application was accepted within 15
minutes and the device was delivered to
his doorstep in three working days!
I owe my success to AU Bank. The new gadget helped Manish build his
brand as a leading event manager and
Getting my loan approved was really photographer in Kolayat. His satisfaction
easy and it provided the much- with AU Bank is demonstrated in his plan
needed boost to my business. to purchase a DSLR HD Camera next,
with a loan from AU Bank.
56 | 57
Competent Team
Wealth of opportunities
At AU Bank, we are committed to empowering our
employees to remain agile, providing opportunities for
continuous learning, building strong relationships and do
even the ordinary things extraordinarily every day.
12,623
Our team’s hard work and ideas go foster enduring relationships to help
a long way in realising the dreams them create value not only for the
and aspirations of everyone who Bank, but also for the country, society
is connected to us, whether it is by and themselves.
Total team size
bringing prosperity to the unbanked Reimagine
27,000
or touching the lives of communities We have been challenging the
in which we operate. Our team is not status-quo and creating prosperity
just doing a job, but they are helping for all since inception. The way we
transform the nation, because we go about doing our Business is not Participants across 19
believe that there is no greater joy only about Business growth, but
than creating wealth of opportunities different types of trainings
reimagining possibilities for our
for everyone. conducted in FY 2018-19
customers, employees, partners &
At AU Bank, we believe that everyone investors and making an impact.
has a unique potential and a hidden
talent. Which is why we constantly
inspire our employees to discover
their true talents, hone their skills and
achieve perfect their true potential.
THE PEOPLE PHILOSOPHY

AT AU BANK
There are three supporting pillars
of our people philosophy - Build,
Connect and Reimagine
Build
We believe that every individual has
a unique potential and we offer our
people a chance to learn and grow
every day. We are a dynamic and
growing Bank and our Employees will
grow with us.
Connect
Over the past more than two decades,
we have been doing extra ordinary
things and we continue to be like
that. Our belief that the power of
collaboration and relationships is
imperative, and this has helped
deliver excellent Business outcomes.
We connect with our people and
Build Connect Reimagine

Corporate Profile
We empower our people to grow REGIONAL LEADERS MEET (RLM) EMPLOYEE RECOGNITION
with us. We offer opportunities for PROGRAMME
We have initiated the concept
consistent learning. Today, every
of RLM meet where the leaders Employee recognition programme
member at AU Bank has a unique
(typically influencers in the region) is an integral part of AU Bank.
story to share on how they’ve grown
come together for strategic-level It offers us a chance to recognise
with the organisation.
discussions on how to improve the the performance of our people and
performance of the region. They also reward them—by nominating them
We engage with our people
deliberate on important issues (if for foreign tours to celebrate their
using various methods, including
any), and make action plans for success—building an emotional
townhall meetings, regional meets
business enhancement by outlining connect with them as well. It helps our
and recognition programmes.
a clear set of responsibilities and team feel empowered and motivated.
These platforms allow us to motivate
Statutory Reports
accountabilities.
our team and connect with our people
In FY 2018-19, we organised an event
better. Some of our key employee
RLM enhances collaboration and for 15% of our people to celebrate
engagement activities include:
inter-departmental synergy, along their success and performance in
with better understanding that leads planned programmes at overseas
TOWNHALL MEETINGS
to cross-pollination of ideas and trust locations. The events reinforced our
Townhall meetings promote building to achieve organisational Bank’s performance-driven culture.
awareness among employees about objectives.
new sales & marketing plans, new
customers, sales milestones and new
products & services. It’s a branch-level
initiative where all business leaders
and respective team members of the
branch gather to review macro-level
performance numbers, felicitate
‘Employee of the month’, define
future targets and discuss focus areas
of the current month.
Townhall meetings help us build

trust and cohesiveness as a unit
and develop a channel for effective
communication.
PIVOTAL ROLE IN
EMPLOYMENT GENERATION
EMPLOYEE OWNERSHIP
We offer Stock/Equity Incentive
1,941
Employees have
We are associated with the Plans (ESOPs), where we grant
ESOPs as on
Government of India’s skill the option of acquiring Equity
31st March 2019
development programme Shares of the Bank at a future
for providing employment date and at a pre-determined
opportunities to youth in rural price to all our people. The best
and semi-urban India. This is a part of the scheme is that all
testimony to our responsibility employees, irrespective of
towards the nation and levels, are eligible based on
unwavering focus on touching their performance. We ensure
unbanked areas and creating to make our people a part of
employment opportunities for the the AU growth story by sharing
youth around us. ownership and accountability.
58 | 59
Financial Inclusion
Serving the unserved
and underserved
Since our inception, we have steered financial services to the remotest
corners of the markets we serve. Inclusive financing remains at the core of
our purpose, leading us to serve unserved and underserved communities.
Our wide market penetration and KEY FINANCIAL INCLUSION HIGHLIGHTS, FY 2018-19
deep understanding of the rural and
~28.43% ~80%
semi-urban economies enable us
to create a platform that facilitates
Financial Inclusion (FI). Over the
years, we have benefitted over a Branches in UBRs* Assessed
million people with our various FI (including BOs) income cases
initiatives. We have funded micro/
~79% ~39%
small enterprises, which could not
secure credit due to lack of formal
income documents, credit history and
banking services in remote areas. of Gross Loan Customers with
AUM# in PSL$ no CIBIL history
~34,000 ~E 3,400 crore

BSBD^ Accounts MUDRA@ loan disbursement
*Unbanked Rural Area | ^Basic Savings Bank Deposit |$Priority Sector Lending | @Micro Units Development and Refinance Agency
OUR FINANCIAL INCLUSION CUSTOMER PROFILE
• Drivers • Hardware and • Educational institutes • Dairy

electrical shops
• Small transport • Carpenter and • Small manufactures
operators • Fabrication units furniture works and traders
• Kirana shops • Flour mills • Small restaurants

Corporate Profile
REACHING THE INTERIORS Additionally, we are patronising EVANGELISING INSTITUTIONAL
OF INDIA Pradhan Mantri Jeevan Jyoti Bima BANKING
Yojana (PMJJBY) and issued 650
Most of our branches ~62% are in We organised ~300 financial literacy
policies. We also offer Pradhan
rural, semi-urban and unbanked rural camps, which helped provide
Mantri Suraksha Bima and we will
areas (UBR) areas, with 86 banking comprehensive education regarding
soon launch Atal Pension Yojna.
outlets in UBRs. We have ~4,03,000 the benefits of inclusive banking to
We will also unveil Unified Payments
deposit accounts in these markets, over 23,000 people.
Interface (UPI) and Unstructured
where overall deposits for the year
Supplementary Service Data (USSD)
was recorded at ~`2,200 crore.
gateways.
We have tied up with RajComp Info
Services Limited (RISL) for the launch
Statutory Reports
of up to 1,000 ATMs in the interiors
of Rajasthan, of which 251 ATMs have
already commenced operations.
CATERING TO UNSERVED AND

UNDERSERVED CUSTOMERS
We serve customers with limited
or no access to organised finance USING UNIQUE REPLACING THE LOCAL
through our deep understanding of EVALUATION TECHNIQUES SAHUKAR
their needs and a robust local team. FOR FI TARGET CUSTOMERS
Our target customers reside in
We provide loans to borrowers with
In most cases, our customers rural and semi-urban India and
no/low credit history by analysing
are not formally registered include low and middle-income
the business, which enables them to
and do not have proper individuals with micro or
grow in the right way.
income proof. We have devised small businesses. They mostly
various unique ways to assess connect with the local sahukar
Around 59% of our gross loan
such borrowers, including (money lender) for their
AUM were of a ticket size below
evaluating their purchase bills, financial requirements, primarily
`25 lakh.
visiting business premises and because of proximity, minimal
examining the turnover through documentation requirements
STRENGTHENING OUR DIGITAL informal sources, diaries, and fast disbursements of cash.
PRESENCE registers and others. We further The sahukar lends where a
include reviews of guarantors, bank generally avoids, as he is
We enabled digital services for our
references, existing customer well informed about everyone’s
FI customers. They can now open
recommendations, along with sources of income and ability to
accounts at their doorstep with
general viability of the business repay.
minimal paperwork for all their
to complete the assessment
banking requirements.
of borrowers. The approach By reaching the remotest corners
allows us to further the financial of India with institutional banking
We facilitate paperless hassle-free
inclusion agenda and bring more services, we seek to serve the
banking with 80% of our Bank
people into the formal banking underserved and unserved
accounts being opened through
channel. populace, helping our customers
tablets in rural and semi-urban
stay away from the clutches of
areas. We also have a Financial
the moneylender and achieve
Inclusion app for our Business
their aspirations.
Correspondents (BC), which helps
them in cross-selling assets, EMI
collections, cheque drop at their
locations.
60 | 61
Supporting Communities
A socially responsible bank
We undertake several social initiatives to elevate the
communities in which we operate. To better implement these
projects, AU Foundation, the CSR arm of AU Bank in
FY 2018-19 was registered. We aligned our core competence
and sectoral expertise with the communities’ requirements
and identified key pressing areas for developing our
CSR programmes.
Our livelihood enhancement

programme functions at two
different platforms by delivering skill
development opportunities to urban
and rural marginalised communities
through our training centres:
• AU Skills Academy
• AU Udhyogini – A Self Employment
Training Centre
AU Skills Academy
AU Skills Academy caters to
youth from the low-income
segment by offering vocational
skilling programmes, along with
nt LIVELIHOOD ENHANCEMENT
me
ent grooming sessions to prepare
ce
m
op Since inception, AU’s philosophy them for future professional life.
l
n
ve
has been to facilitate asset-backed The academy focusses on soft skills

ha
e
Livelihood en
loans, enabling the borrower to like communication, presentation,

Sports for d
expand his/her business and create leadership, teamwork, language

FOCUS wealth for self and others. Over the proficiency and personality
AREAS years, we have consistently lent development, which are essential for
OF AU CSR
to first-time entrepreneurs and holistic development of an individual.
youth, who ventured out to write
their entrepreneurial stories. We inaugurated the first academy
na Hence, through our CSR, we wanted in the heart of Jaipur (Ramesh Marg,
Fi
cy
nc ra
ial te to follow the same approach and C-Scheme) and the second academy is
and digital li
reach out to people who are willing to coming up at Gopalpura Road, Jaipur.
take up the challenge.
150+
Youth benefitted from AU
Skills Academy

Corporate Profile
Number of
Skill developed Location
workshops
Mangodi Making Workshop 3 Jobner area, Jaipur

Zari and Embroidery Skill Training 1 Kanota, Jaipur
Rajasthani Lugdi Making 2 Jobner area, Jaipur
Nursery Rising and 5 Jobner area, Jaipur
Vermicompost Making
Food Processing (Turmeric, 2 Jobner area, Jaipur
Chilli and Coriander)
Statutory Reports
FINANCIAL AND We use nukkad nataks (street
DIGITAL LITERACY plays), one-to-one surveys, financial
awareness campaigns and puppet
Our primary agenda as an SFB is
shows to deliver these workshops.
to enable financial inclusion and
build a strong banking and financial
The objective is to mobilise people
ecosystem for the unbanked and
and deliver information about the
underserved masses. Therefore, our
banking system, various banking
objective is to facilitate easy access to
products and social security schemes
funds for rural Indians, small business
like the PMSBY, PMJJY and APY.
units, small and marginal farmers,
AU Udhyogini The camps also show RBI-approved
micro and small industries, and
educational videos and distribute
As the name suggests, this unorganised sector entities.
financial awareness booklets. We also
programme aims at empowering
support the participants to connect
rural women with self-employment In delivering services to the
with the banking ecosystem and
opportunities. We identify villages underserved and unserved, we
clarify their queries on banking
where a group of women are trained witnessed the lack of financial literacy,
services.
in an income generating skill required which impedes their adoption of
in their immediate geography, along formal financial services necessitating
The camps have been successful in
with multiple soft skills and business our focus on financial literacy.
building trust and confidence towards
skills. They are also taught about
formal banking services among
market linkage for procurement of Over the years, we have organised
villagers.
raw materials and selling the finished financial and digital literacy camps
product. The objective is to transform at remote and rural locations to
them into village-level entrepreneurs educate people about the basics
with a sustainable business model. of banking and financial products.
Till March 2019, we had organised We use creative infotainment to make
13 workshops. learning interesting and keep our
audience engaged which encourages
them to select the right banking
175+ products.
23,000+
Women benefitted from AU People benefitted from AU
Udhyogini project. financial literacy camps
62 | 63
SPORTS FOR DEVELOPMENT

We believe that sport plays a crucial
role in character developement
and providing life lessons. At AU
Foundation, we are helping to bring
out the best in children, from rural
areas, by encouraging them to take
up sports.
AU Sports Village
AU Sports Village is a sports
intervention programme that aims
to bring about a social change in the
rural community. It is a multi-faceted
programme, involving children across
social groups, focussing on diverse
physical, mental and emotional
development.
250+
Children benefitted from
AU sports village
them to improve the quality of

WATER COOLERS
education in India.
INSTALLATIONS
The availability of potable water is Government of Kerala CM’s
important for national public health. Distress Relief Fund (Kerala
Over the years, we have installed 110+ Flood in 2018)
safe water dispensers and chillers in
After the catastrophic floods in Kerala
high-density locations in and around
in 2018, the Bank contributed towards
Jaipur.
the CM Relief Fund.
OTHER PROJECTS Health camps and eye check-up

camps
We have other community
development programmes that We have been associated with
include: the Shekhawati Agrawal Samaj
in providing affordable and free
Pratham Shiksha healthcare services to the urban
Charitable Trust poor. We collaborate with them to
organise monthly health and eye
We financially support the Pratham
check-up camps in Jaipur. We sponsor
Shiksha Charitable Trust for operating
these events, which leads to free OPD
schools for underprivileged children in
service for eye check-up.
the Jaipur district. The trust focusses
on collecting funds and channelising

Corporate Profile
Alternative Development three development centres in various
Centre (Vikalp Vikas Kendra) Jaipur slums and runs a school and
skill development centre benefitting
The Alternate Development Centre
over 130 children.
(ADC) is a non-profit organisation,
which works for the development
of slum children and adults who
have been devoid of opportunities.
It aims to promote education and
skills, especially among women and
children of slums. Currently, it has
Statutory Reports
OUR IMPLEMENTATION PARTNERS
Partner Objective
Akshaya A not-for-profit organisation that seeks to eliminate classroom hunger by implementing the Mid-Day Meal Scheme in
Patra Foundation government schools and government-aided schools
Ambuja An organisation that implements grassroot-level programmes across India harnessing the power of partnerships
Cement Foundation between communities, government, corporates and non-government organisation to help resolve pressing
community issues and foster prosperity
Round Table India An international friendship organisation, comprising businessmen, entrepreneurs, technocrats and professionals,
who can rise above personal concerns to seek and serve the larger needs of the community
Gram Chetna Kendra An NGO that recognises the needs of Rajasthan’s rural communities and works towards helping individuals to
overcome their barriers or challenges
Lok Kala A non-profit organisation of Rajasthani folk artists who are engaged in driving financial and digital literacy through
Jagrati Vikas Sansthan nukkad natak, puppet shows, folk songs, folk dances and other forms of unique infotainment
MOHAN Foundation An NGO that encourages organ donation
NUDGE TO MAKE A DIFFERENCE ADDING A SILVER LINING

Asim Kumar completed his graduation with flying Uma Shankar hails from an economically backward
colours in the small town of Dehra. Like most family in Jaipur. He could not pursue his education
small-town youngsters, he dreamt of moving to post his higher secondary examinations and joined
a big city with a white-collar job. After moving to his father as a barber’s assistant due to financial
Jaipur with some friends, Asim got confused about challenges.
how to fulfil his aspirations as he was faced with
several options. He found about AU Skills Academy’s Vocational
Skilling Course and joined it. Before joining the
That is when he came across AU Skills Academy’s course, he used to be a shy young man with weak
programme and enrolled. This programme offered communication skills. After completing the course, his
him abundant skill sets bundled with life skills life turned around as he received a placement with
such as communications, grooming, etiquette, Satin Credit Care Network Limited as a Community
interpersonal skills and many more, which could Service Officer.
enable him to grow both professionally and
personally. He is now helping his family financially and is an asset
to his company as well. Uma Shankar says, “Discipline
Today, Asim is a confident youngster and says “I can and grooming learnt in the academy is what makes
now speak confidently in Hindi as well as English, me different in my organisation and society as well.”
and this has been my biggest achievement that
affects many aspects of my life”.
64 | 65
Risk Management
Safeguarding our business
At AU Bank, we have developed a three-step risk monitoring process, which
allows us to identify, assess and mitigate existing as well as potential risks to
our Bank. Our risk framework helps us identify existing and potential risks in
the product and processes of the Bank. In the Bank, risk management is an
independent function, which monitors Operational, Market and Credit risks.
Risk culture Operational

and risk risk governance
behaviours and policy
Risk appetite Three lines of

framework defence
a gemen model
an
ta
Risk M
t AU
Scenario Internal
analysis control
framework
Key risk Loss events

indicators management
Self
assessment
of risk and
control

Corporate Profile
We have an integrated Risk FRAUD RISK MANAGEMENT that captures all components of
Management function, which market risks, including volatility and
We have effective risk management
is independent of business unpredicted movement in the market
framework and Risk Containment
functions and is entrusted with the value of the investments.
Unit (RCU) that is guided by
responsibility of managing Credit
a Board-approved Fraud Risk
Risk, Market Risk, Assets-Liabilities
Management Policy. We have an LIQUIDITY AND MARKET RISK
Management (ALM), Operational
experienced Risk Containment Unit, MANAGEMENT
Risk and Information Security Risk.
which develops anti-fraud measures,
We have set up a Risk Management The Asset Liability Management
executes surveillance mechanism on
Committee at the highest level of Committee (ALCO) of our Bank
banking transactions and analyses
our Bank to examine risk mitigation oversees the framework for
causal factors of frauds. The unit has
policies and procedures, monitor identification measurement and
Statutory Reports
established a robust fraud detection
adherence to various risk parameters, management of market risk, interest
process and periodically carries out
and set prudential limits for various rate risk and liquidity risk in our
various fraud prevention awareness
departments. We have maintained Bank and ensures compliance with
campaigns for employees as well as
a conservative approach to risk established internal and regulatory,
customers.
management, helping protect prudential limits. ALM helps in
customers and investors interest. strengthening the framework to
By prudently aligning our risk appetite VIGILANCE RISK ensure that enough liquidity and
to our business strategy, our goal is to contingency buffer are maintained for
At AU Bank, we have a solid and
deliver sustainable long-term return the banking business.
transparent vigilance mechanism
to shareholders.
that covers each aspect of staff
We have put in place an integrated
accountability. The vigilance team
risk management framework
OPERATIONAL RISK endeavours to promote integrity,
that captures all components of
MANAGEMENT (ORM) transparency and accountability in
market risk, including volatility
our day-to-day working environment.
Our Bank has a Board-delegated and unpredicted movement in
We practise all three types of
committee for Operational Risk market value of the investments.
vigilance, i.e., Preventive, Detective
Management (ORMC) to review Market risk is being managed using
and Punitive.
and advise for implementation Board-approved investment limits and
of measures for risk mitigation. monitored using different measures
This committee reports to Risk CREDIT RISK MANAGEMENT that give a detailed picture to the
Management Committee of Board management of potential gain/losses
All aspects of Credit Risk are governed
(RMCB). With a view to have for a range of market movement.
by the Credit Risk Management Policy
comprehensive view on Operational Our Bank has a well-developed
managed by the Credit Risk team.
Risks, our Bank follows an integrated market risk framework comprising
The Credit Risk unit scope includes
risk approach where operational risk Board-approved policies and
measuring, assessing and monitoring
and its monitoring fold into Chief Risk governance structure. In our
credit risk within our Bank. We laid
Officer (CRO) and ORMC. We have Bank, Market Risk management
down prudential limits and caps
business continuity framework to is an independent function, which
on various aspects to control the
ensure the continuity of services in reports to the CRO. There is a clear
magnitude of credit risk. Rigorous risk
the event of any catastrophic event. functional separation in Treasury
reporting and controlling mechanism
Our operational risk management operations among front office, mid
is prevalent throughout the
framework is designed with a clear office and back office. We have well
organisation. Loan Administration and
understanding of various operational defined internal control systems
Monitoring is done through Portfolio
risks faced by our Bank and for our and limit governance structure to
Profiling, Early Warning Framework,
continuous monitoring disciplined risk effectively run our business and
Rapid Portfolio Review and Annual
assessment and mitigation measures ensure compliance with regulatory
Monitoring of High Value Customers.
have been put in place. guidelines.
We have in place an integrated
risk measurement framework
66 | 67
Board of Directors
Delivering industry
knowledge and expertise

Corporate Profile
Statutory Reports
COMMITTEE
Chairman/Member
Mr. M. Venugopalan
1 7 Independent Director (Part-Time) Chairman
Risk Management Corporate Social 1 2 4 5

4 7 8 10 11
Responsibility
Mr. Mannil Venugopalan is a Director
2 8 with the Company since 2011. He is
Audit Review of Classification a Gold medalist Commerce graduate
of Wilful Defaulters from University of Kerala. He has
over 49 years of experience in the
Banking industry. Mr. Venugopalan
3 9
has an impeccable career record
Stakeholders Disciplinary spanning four and a half decades.
Relationship He has worked in various leadership
positions across the globe.
4 10 Within India, he has worked across
Nomination and Fraud Monitoring centres in North, South and West
Remuneration India. He was associated with Union
Bank of India as ED, Bank of India as
Chairman & Managing Director and
5 11 was also designated MD & CEO of
Customer Service Management Federal Bank in May 2005.
6 He was awarded with the honorary

fellowship by governing council
IT Strategy and Information
of Indian Institute of Banking and
Systems Security Finance in 2005. A strong believer
in the principles of corporate
Chairman Member governance, he always carried in
his heart a critical space for his
stakeholders, viz. shareholders,
customers and staff. Hard-work and
passion for excellence in all that he
has been the driving force of his life
all throughout.
68 | 69
Mr. Krishan Kant Rathi Ms. Jyoti Narang Mr. Raj Vikash Verma
Independent Director Independent Director Independent Director
2 3 4 6 7 8 9 10 1 2 4 5 7 9 1 2 3 6 7 8 10 11
Mr. Krishan Kant Rathi is associated Ms. Jyoti Ishwar Chandra Narang Mr. Raj Vikash Verma is associated
with the Bank as a Director since is associated with the Bank as with the Bank as a Director since
2008. He is a Commerce graduate a Director since 2015. She has 2018. He has completed his
from the University of Rajasthan, a completed her MBA in Finance graduation and post-graduation in
rank-holder Chartered Accountant with additional specialisation Economics from Delhi University
from the Institute of Chartered in Marketing from Faculty of and Master’s degree in Business
Accountants of India and Qualified Management Studies, Delhi, and BA Administration from FMS, Delhi
Company Secretary from The in Economics from Lady Shriram University. He has over 36 years
Institute of Company Secretaries of College, University of Delhi and has of experience in the financial
India. completed Advanced Management sector, particularly in the field of
Programme from Harvard Business development finance, housing,
He has over 31 years of experience School, USA. mortgage finance and real estate
at senior positions at some of sectors.
India’s most respected business She is a business leader in the
houses, Future group being one hospitality and services industry with He held the position of Chairman
of them. He is a vital asset in the around 39 years of experience and and Managing Director at National
management and brings knowledge has strong strategic perspective. Housing Bank (NHB) and has also
and executive competence Her domain expertise lies in the headed key positions in Central
of a rare kind encompassing understanding of diverse consumer Registry of Securitisation Asset
strategic finance management lifestyles, management of human Reconstruction and Security Interest
in high growth organisations, capital and the impact of technology (CERSAI) and was a Whole-time
treasury management, mergers, on both distribution and operations. Member and Director of Pension
expansions, joint ventures (JVs), She was the Chief Operating Officer Fund Regulatory and Development
divestments, financial restructuring for Taj Hotels, a group of luxury Authority of India (PFRDA).
and fundraising (domestic and hotels and a founding member
international), system driven of Experience India Society that
operations, risk management and created the first global campaign for
acquisitions. marketing India.

Corporate Profile
Statutory Reports
Mr. Narendra Ostawal Mr. Sanjay Agarwal Mr. Uttam Tibrewal
Additional Director (Non-Executive) Managing Director & CEO Whole Time Director
1 2 4 6 9 1 2 3 5 7 8 9 10 11 6 8 9 10
Mr. Narendra Ostawal was earlier Mr. Sanjay Agarwal has been Mr. Uttam Tibrewal is associated
associated with the Bank as associated with the Company since as Director of the Bank since 2008.
Nominee Director since 2018 and its inception in 1996 and was first He is a Commerce graduate from
has been appointed as Additional appointed as Managing Director in the University of Delhi.
Non-Executive Director in 2008. He is a Commerce graduate
January 2019. from Government College, Ajmer He has more than 22 years of
and all-India rank holder Chartered experience in the finance industry.
He is a Commerce graduate from Accountant. He joined as Business Head in 2003
Bengaluru University and an all-India and later he was appointed the
rank holder Chartered Accountant. He is a first-generation entrepreneur Whole-time Director of the Company
He has also completed postgraduate and a retail finance business in 2008.
diploma in Business Management leader with more than 24 years of
from Indian Institute of Management experience in retail finance, credit His dynamic vision, consistent
(IIM), Bengaluru. risk management and strategic approach, eye to details, strategic
planning. focus and entrepreneurial skills
He currently serves as the Managing continue to guide the growth of the
Director of Warburg Pincus He plays a key role in the Bank’s businesses across markets
India Private Limited (WPIPL). Bank’s strategic & corporate and industry. From designing to
He is engaged with Warburg Pincus planning and risk management. implementation, he is known to
investment advisory activities and His strategic insight, vision and build result-oriented strategies
evaluates opportunities in the execution-oriented approach has for achieving targeted growth and
healthcare and financial services resulted in multi-fold increase in the momentum.
sectors. size of the organisation.
He spearheads strategy and retail
He was awarded with ‘EY business of the Bank and played
Entrepreneur of the year 2018’ an instrumental role in bringing AU
award in financial services category. Bank to its present scale and size.
70 | 71
Leadership Team
Experienced and enterprising
KEY MANAGEMENT PERSONNEL
Mr. Deepak Jain Mr. Manmohan Parnami

Chief Financial Officer Company Secretary
LEADERSHIP TEAM
Mr. Manoj Tibrewal Mr. Rishi Dhariwal Mr. Bhaskar Karkera Mr. Yogesh Jain
Group Head - HR, Chief of Secured Business Loans Chief of Wheels Group Head Strategy - Treasury,
Marketing & Distribution FIG, DCM, Wholesale Liability and
Investor Relation
Mr. Sumit Madan Mr. Vivek Tripathi Mr. Vijendra Singh Mr. Vimal Jain
Chief of Branch Banking Chief of Strategy Business Shekhawat Chief of Finance and Accounts
Solutions & Transaction Banking Chief of Operations - Assets

Corporate Profile
Statutory Reports
Mr. Mayank Markanday Mr. Vinay Vaish Mr. Shantanu Prasad Mr. Shekhar Shukla
Chief Risk Officer Chief of Credit Risk Chief Treasury Officer Chief of Operations -
Branch Banking
Mr. Pankaj Sharma Mr. Aalekh Vijayvargiya Mr. Ankur Tripathi Mr. Nitin Gupta
National Business Manager – National Credit Manager Secured Senior Vice President - Chief Audit Officer
Secured Business Loan (MSME) Business Loans (MSME) Information Technology
Seasoned and dynamic senior

leadership team with over 19
years of average experience.
Mr. Ashok Khandelwal
Chief Compliance Officer
72 | 73
Key Awards
Recognised for excellence
EY Award for Mr. Sanjay Agarwal, MD & CEO ‘Entrepreneur of 6th Assocham SMEs Excellence Award for Best MSME
the year’ in Financial Services category Bank (SFB category)
CNBC Awaaz Rajasthan Ratna Award ABP BFSI Awards 2018 for Bank with more rural branch
expansion & with leading Financial Inclusion initiatives
ET Now CSR Leadership Award for ‘Livelihood Creation’ for AU ET Now CSR Leadership Award for Mr. Akshay Gujar, Lead,
Skills Academy and ‘AU Self Employment Training Centre’ CSR as ‘Young CSR Leader of the Year-2018’

Corporate Information
Corporate Profile
BOARD OF DIRECTORS KEY MANAGERIAL PERSONNEL CORPORATE OFFICE
Mr. Mannil Venugopalan Mr. Deepak Jain 5th Floor, E- Wing, Kanakia Zillion,
Independent Director (Part-Time) Chief Financial Officer Junction of CST Road & LBS Marg,
Chairman Kurla (West) Mumbai - 400070,
Mr. Manmohan Parnami Maharashtra
Mr. Krishan Kant Rathi Company Secretary and Compliance
Statutory Reports
Independent Director Officer
STATUTORY AUDITOR
Ms. Jyoti Narang M/s S.R. Batliboi & Associates LLP
REGISTERED OFFICE
Independent Director Chartered Accountants
19A, Dhuleshwar Garden, Ajmer Golf View, Corporate Tower B,
Mr. Raj Vikash Verma Road, Jaipur – 302001, Sector 42, Sector Road,
Independent Director Rajasthan, India, Gurgaon-122002, Haryana
Contact No.: 0141- 4110060
Mr. Narendra Ostawal
SECRETARIAL AUDITOR
Additional Director (Non-Executive)
HEAD OFFICE
M/s V. M. & Associates
Mr. Sanjay Agarwal Bank House, Mile 0, Ajmer Road, Company Secretaries
Managing Director & CEO Jaipur – 302001, Rajasthan 403, Royal World, S.C. Road,
Contact No.: 0141- 6660666 Jaipur - 302001
Mr. Uttam Tibrewal Rajasthan
Whole Time Director – ED
aubank.in aubankindia
investor relations ausmallfinancebank
aubankindia aubankindia
74 | 75
Management Discussion
and Analysis
MACROECONOMIC ENVIRONMENT On the external front, Reserve Bank of India’s (RBI’s) latest
estimate suggests that India’s Current Account Deficit (CAD)
Global growth continued its cyclical upswing and remained
is expected to widen to 2.5% of GDP in FY 2018-19 because
steady in the first half of the previous year. However, the
of higher trade deficit and imports growing more than the
pace of growth slowed down in the second half primarily
exports. Though there was slippage on the fiscal front too as
due to moderating investments, geopolitical uncertainties,
the target for fiscal deficit, set originally at 3.3% was revised
risk aversion and elevated trade tensions. Despite the
upward to 3.4%. However, it is important to highlight that
rise in crude prices, inflations across most developed and
India continues to remain firm on meeting its medium-term
major developing economies remained low. This slowdown
fiscal deficit targets of 3.0% by FY 2021-22.
in economic activity appeared to be synchronised and was
reflected in several downward revisions to the 2019 global
Retail inflation, measured by the Consumer Price Index
growth forecasts. Reckoning the slowdown, most central
(CPI), remained moderate and within the RBI’s targeted 4%
banks shifted towards a more accommodative monetary
range for most part of FY 2018-19, as higher agricultural
policy stance to extend a growth stimulus. In some
productivity kept food (~46% of CPI) inflation benign.
economies, fiscal stimuli are being used to support growth.
Wholesale inflation (WPI) too remained in low single-digits.
Given the interplay of these events, Organisation for
Economic Co-operation and Development (OECD) projects
The moderate inflation scenario prompted the RBI to return
that weakness may persists in 2019 and estimates that the
to its ‘neutral’ stance from ‘calibrated tightening’ (adopted
real global GDP would grow at a sub-par rate of 3.2% in
between October 2018 and December 2018). The apex
2019, from the higher levels of 3.5% in 2018.
bank announced a 25-basis-point cut in the repo rate in its
last policy review of FY 2018-19 to boost economic growth.
India, while being the fastest growing economy and
Liquidity in money markets in general shrunk in the second
averaging GDP growth at 7% levels, mirrored a similar
half and the apex bank took suitable active measures,
trajectory in the previous fiscal with growth slowing down
including Open Market Operations (OMO) and introduction
in the second half. The slowdown was due to a host of
of Foreign Exchange (FX) swap auction facility for banks, to
external and internal factors such as weak industrial
augment the liquidity.
output, led by contraction in manufacturing, capital goods
and consumer durables, coupled with subdued urban
India’s strong fundamentals, prudent macroeconomic policy
and rural demand. Several high frequency indicators such
framework, continued focus on reforms, strong banking
as growth in manufacturing and capital goods, index of
and capital markets and a massive base of over 1.3 billion
industrial production (IIP), credit flow to micro, small and
populous, make it one of the few most resilient economies
medium enterprises and auto sales, among others pointed
globally. Besides, the present government’s sweeping
to a slackening urban & rural demand and investment
majority in the recent general assembly elections ensures
activity. Moreover, an increase in the crude oil (from levels
continuity of reforms and growth agenda, going forward.
of US$56 per barrel in FY 2017-18 to US$70 per barrel in
However, weakening investment activity, probability of
Financial Year 2018-19) and headwinds in financial markets
El Nino effects on monsoon and uncertain global outlook
also impacted the growth momentum in the second half
could impact the growth going forward. World Bank, in its
of the previous fiscal. In fourth quarter, Gross Domestic
latest projection has retained the GDP growth estimates for
Product (GDP) growth dipped to 5.8%, which led to real GDP
India at 7.5% for the next two years.
growth for FY 2018-19 coming at a five-year low of 6.8%,
further lower from Central Statistics Office’s (CSO’s) second
advanced estimates of 7.0%, released in February 2019. INDIAN BANKING INDUSTRY
However, in the last financial year, India improved its
The banking and financial services industry has played
ranking in World Bank’s Ease of Doing Business 2019 survey
a pivotal role in supporting the US$2.65 trillion economy
and jumped 23 places to climb to 77th place globally. This has
to maintain its growth momentum. For Indian Banks,
been an outcome of government’s focus on reforms, on
FY 2018-19 was the second consecutive year of double digit
improving the quality of infrastructure, implementation of
credit growth. As per RBI, in 2019, Banks’ credit rose 13.1%
key reforms including the Insolvency and Bankruptcy Code
to `98.18 lakh crore. Private sector banks recorded over
(IBC), among other things.

Corporate Profile
28% credit growth year-on-year (y-o-y) while public sector simplifying the external commercial borrowing framework
banks registered 5.5% growth. Retail loans continued to and relaxing the Facility to Avail Liquidity for Liquidity
be at the forefront of systemic credit growth followed by Coverage Ratio (FALLCR) where RBI allowed banks to use
services. Within the retail segment, the top three products government securities equal to their outstanding credit to
were credit cards, housing loans and personal loans. NBFCs and HFCs, to be used to meet Liquidity Coverage
Loans outstanding under credit cards, grew 28.6% y-o-y Ratio (LCR) requirements.
in FY 2018-19. This was more than double the 13.1% y-o-y
growth recorded by overall bank credit. While higher provisioning due to deteriorating asset quality
had pulled down the banking sector in FY 2017-18, the strong
Credit growth recovers in FY 2018-19 (%) revival in bank credit growth in the first half of FY 2018-19
of private and public sector banks suggests an overall
Non-food credit 12.3
improvement in the health of banks. Credit to industry,
Statutory Reports
Services 17.8
which remained depressed in FY 2017-18, also pointed to
Personal 16.4
an uptick. Stressed assets of scheduled commercial banks
Agriculture and Allied 7.9
(SCBs) began to stabilise, albeit at an elevated level, capital
Industry 6.9
positions were buffered and the provision coverage ratio
improved to 52.4% by end-September 2018 (Source: RBI).
Improving credit offtake from the agriculture sector was
another highlight of the year, though loans to corporates Deposits continued to grow at a steady pace across all
continued to lag. Lending to Non-Banking Financial banks. Private sector banks continued to lead deposit
Companies (NBFCs) witnessed a mixed trend, though NBFC mobilisation. However, deposit growth for public sector
borrowings grew at a rapid rate till September 2018, but banks remained low, amid visible signs of a gradual pick up.
the liquidity squeeze at some NBFCs due to asset-liability
mismatch reversed the trend. In a bid to address this As on 31st March 2019, growth in deposits lagged the credit
liquidity squeeze, RBI introduced a slew of measures such growth as deposits grew at 9.4% to `125.59 lakh crore.
as allowing reduction in holding period of loans before This was partly a function of the liquidity crisis at some
securitisation by NBFCs, allowing banks to provide Partial NBFCs, which brought commercial paper trading to a virtual
Credit Enhancement to NBFC bonds, increasing single halt. This in turn, resulted in higher demand for bank loans,
borrower exposure limits for NBFC lending by banks, widening the gap between credit and deposit growth.
Credit and deposit trend

40% 83%
Credit (% y-o-y) (LHS) Deposits(% y-o-y) (LHS) Credit to deposit ratio (RHS)
35%
78%
30%
73%
25%
68%
20%
63%
15%
58%
10%
5% 53%
0% 48 %
Dec-01
Apr-02
Aug-02
Dec-02
Apr-03
Aug-03
Dec-03
Apr-04
Aug-04
Dec-04
Apr-05
Aug-05
Dec-05
Apr-06
Aug-06
Dec-06
Apr-07
Aug-07
Dec-07
Apr-08
Aug-08
Dec-08
Apr-09
Aug-09
Dec-09
Apr-10
Aug-10
Dec-10
Apr-11
Aug-11
Dec-11
Apr-12
Aug-12
Dec-12
Apr-13
Aug-13
Dec-13
Apr-14
Aug-14
Dec-14
Apr-15
Aug-15
Dec-15
Apr-16
Aug-16
Dec-16
Apr-17
Aug17
Dec-17
Apr-18
Aug-18
Dec-18
Source: RBI, CME, JM Financial, *Dec’17 and Dec’18 data based on RBI’s fortnightly release
76 | 77
Private banks continued to outpace their public sector peers It is expected that RBI will address the liquidity issues and
on both credit as well as deposit growth, as many public the foreign inflows should increase because of a stable
sector banks got tied up with resolving their bad loans and government. Moreover, there is a scope for interest rates
faced growth restrictions under the Prompt Corrective to come down on the back of growth slowdown, benign
Action (PCA) framework. inflation levels and liquidity squeeze.
Interim Union Budget FY 2019-20: Key positives

SMALL FINANCE BANKS: UNIQUE, FAST-GROWING
Proposal Impact on sectors
Section 80I-BA extended for one • Positive for affordable Small Finance Banks (SFBs) were introduced by the
year. Under this section, 100% of housing companies RBI to drive financial inclusion for the unbanked and
profits derived from development of underbanked sections of the economy. In the two years of
affordable housing projects is exempt their existence, SFBs have made a remarkable impact and
from taxes. This benefit is applicable to gained significant scale with a combined asset portfolio size
projects approved till 31st March 2020 of over `60,238 crore and a deposit base of over `37,500
Tax Deducted at Source (TDS) limit for •P
ositive for crore as on March 2019.
deduction of tax on rent is increased housing segment
from `1,80,000 to `2,40,000 SFBs are diligently delivering on the RBI mandate by engaging
Individual taxpayers with a taxable •P
rovide tax relief to with customers and offering them a comprehensive suite
income of up to `5 lakh will get full salaried individuals of financial products and services through their sprawling
tax rebate and will not be required to branch network and digital platforms. Moreover, catering
pay any income tax to demand for small ticket loans (for 50% of their portfolio)
Extension of Kisan Credit Card (KCC) •P
ositive for KCC lending and the priority sector (higher exposure target of 75%) have
scheme interest subvention to animal business of banks always been their mainstay and core competence. Thus, the
husbandry and fisheries opportunity landscape for SFBs is expanding and the road
Income support for farmers, interest • Improve asset quality ahead looks bright, presenting a win-win situation for both
subvention on loans (for full tenure) to on agriculture loans customers and SFBs.
farmers affected by natural calamities
Pension scheme for workers in •P
ositive for MSMEs
KEY GROWTH SECTORS
unorganised sector
TDS limit on interest earned on bank/ • May propel growth Auto loans industry/Vehicle loans
post office deposits raised from in bank deposits
In last few years, the opportunities in vehicle financing
`10,000 to `40,000
business have expanded beyond the traditional core
segment of new vehicles to the used vehicle and refinance
as well. This has been fuelled by multiple factors, including
OUTLOOK
roll out of new used vehicle dealers by OEMs, emergence of
Credit growth is expected to remain strong driven by the well-funded online used car dealers offering certification,
continued momentum in retail loans, a gradual recovery quality, ease of transfer and financing. This has opened a
in private sector capex and the emergence of public sector lot of opportunities for vehicle financers in India. The key
banks out of the PCA framework. Improving economic trends of both the segments are outlined here under.
growth and lower interest rates are other factors which
should propel the growth in the medium term. New vehicles – Trends and Opportunities
India is one of the biggest automobile markets in the world.
The retail and SME segments are likely to fuel loan
In FY 2018-19, 2.62 crore new vehicles were sold in India
growth, with demand for home loans, car loans and small
which grew 5% from 2.49 crore vehicles sold in FY 2017-18.
business loans witnessing higher growth. Besides, growth
The five-year CAGR (FY 2014-19) for all vehicles sales was
in semi-urban and rural areas is likely to outpace that in
7.4%, reflecting that it is cyclical in nature.
urban areas, which should benefit players with a dominant
presence in those markets.

Corporate Profile
Vehicles sales in India
Particulars (in Units) FY 2013-14 FY 2014-15 FY 2015-16 FY 2016-17 FY 2017-18 FY 2018-19 5-year CAGR
All vehicles 1,84,23,223 1,97,24,371 2,02,68,971 2,18,63,281 2,49,81,312 2,62,67,783 7.4%
including two-wheelers
y-o-y growth 7% 4% 7% 14% 5%
Source: Society of Automobile Manufacturers of India
However, excluding two-wheelers, sales of new vehicle was 50.85 lakh units in FY 2018-19, which was more than 6.4% from
47.81 lakh units sold in FY 2017-18. The five -year CAGR (FY 2014-19) for new vehicles sales excluding two-wheelers was 7.1%.
Statutory Reports
Particulars (in Units) FY 2013-14 FY 2014-15 FY 2015-16 FY 2016-17 FY 2017-18 FY 2018-19 5-year CAGR
All vehicles 36,16,445 37,48,810 40,13,120 42,73,543 47,81,195 50,85,766 7%
excluding two-wheelers
y-o-y growth 4% 7% 6% 12% 6%
Passenger Vehicle (PVs) 25,03,509 26,01,236 27,89,208 30,47,582 32,88,581 33,77,436 6%
y-o-y growth 4% 7% 9% 8% 3%
Commercial Vehicle (CVs) 6,32,851 6,14,948 6,85,704 7,14,082 10,07,319 10%
y-o-y growth -3% 12% 4% 20% 18%
Three-wheelers 4,80,085 5,32,626 5,38,208 5,11,879 6,35,698 7,01,011 8%
y-o-y growth 11% 1% -5% 24% 10%
Source: Society of Automobile Manufacturers of India
Indian auto sales witnessed a mixed FY 2018-19, with M&HCV and LCV should continue to witness strong
passenger vehicle (PV) sales growth slowing significantly tailwinds and be aided by improved road infrastructure,
to 2.7%, while commercial vehicle (CV) sales increased by Goods and Services Tax (GST) implementation paving way
17.6% over FY 2017-18. for bigger warehouses, increased e-tailing, last mile delivery
opportunities and migration to newer emission standards.
In FY 2018-19, within the PV segment, the sales of new M&HCV and LCV is expected to grow between 6-8% and
passenger cars and utility vehicle grew just marginally 5-7%, respectively over the next five years.
above 2% whereas the sales of new vans grew by 13.1%,
albeit on a lower base, over the levels of FY 2017-18. Used Vehicle - Cars
Within CV segment, new medium and heavy commercial
According to Indian bluebook, pre-owned car market has
vehicles (M&HCVs) sales rose by 14.7% and light commercial
grown steadily in FY 2018-19. It has crossed the 4-million-
vehicles (LCV) grew by 19.5% in FY 2018-19 over FY 2017-18.
unit mark and is 1.2x the size of new car market. The industry
is seeing tailwinds post the rationalisation of GST to 12-18%
The slowdown in new vehicle sales of PVs in the second
and increased investments across the value chain from
half coincided with most NBFCs facing liquidity issue
procurement to retail.
with elevation in their cost of funds. This resulted in rise
in fresh loans yields and higher Loan To Value ratio (LTV)
New car market Pre-owned car market
in some cases. However, despite the above, most vehicle (in million units) (in million units)
lending NBFCs reported some slowdown with lower
incremental loan spreads.
3.6
4.0
3.0
3.4
According to CRISIL Research, new PV sales are expected to

grow at a CAGR of 7-9% over FY 2018-22 and will be driven
by increase in nuclearisation, rise in disposable income,
shorter replacement cycles, launch of newer models and
electric vehicles.
FY 17 FY 19 FY 17 FY 19
Source: Indian bluebook
78 | 79
Indian pre-owned car industry is expected to reach between channel of the pre-owned car market has almost doubled
6.7 to 7.2 million cars annually and will be valued at `50,000 from 10% to 18%, from FY 2010-11 to FY 2018-19 and is
crore by FY 2021-22 from current size of 4 million cars/year. expected to go up to 30% by FY 2020-22. The growth of the
organised channel bodes well for the banks. Buyers who
The growth drivers are as follows: use the organised channel can be offered pre-approved
loans as majority of the transactions are below `3 lakh and
• Migration of two-wheeler owners to pre-owned car
the ease of finance will encourage buyers to avail loans.
owners and increased composition of value seekers
• Trickle down impact of massive investment of `5,000
MSME LENDING
crore in India’s used car industry in previous four years
MSMEs overview
• Leasing and corporate fleet buyers are expected to
double in the next couple of years Globally, Micro, Small and Medium Enterprises (MSMEs) are
regarded as engines of equitable economic development.
• Emergence of online market places catapulting options
In India too, they are the backbone of Indian economy.
for on-line seekers
As per the Annual Report FY 2017-18 of Ministry of Micro,
The banks also have more room to grow in this segment, as Small and Medium Enterprises, in terms of value, MSMEs
this segment is currently underpenetrated with only 17% accounts for ~45% of the manufacturing output and ~40%
purchases being financed. Market share of the organised of the total exports of India.
OVERVIEW OF MSMES IN INDIA AND AU BANK’S FOCUS SEGMENTS

According to MSMED Act 2006, in India MSMEs are classified under following three subcategories basis the threshold
investment in plant and machinery (for manufacturing enterprises) and investment in equipment (for units in services)
Nature of activity Micro enterprises Small enterprises Medium enterprises
For manufacturing enterprises investment in plant and machinery <=`25 lakh >`25 lakh >`5 crore
but <= `5 crore but <= `10 crore
For services enterprises investment in equipment <=`10 lakh >`10 lakh >`2 crore
but <= `2 crore but <=`5 crore
According to the Annual Report of the Ministry of MSME of FY 2017-18, India is home to about 63 million MSMEs, of which
about 51% are in rural areas; micro enterprises accounted for 99%.
ACTIVITY WISE NUMBER OF MSMEs

(In lakh)
Estimated number of enterprises
Activity category Share (%)
Rural Urban Total
Manufacturing 114.14 82.50 196.65 31
Trade 108.71 121.64 230.35 36
Other Services 102.00 104.85 206.85 33
Electricity* 0.03 0.01 0.03 0
All 324.88 309.00 633.88 100
*Non-captive electricity generation and transmission and distribution by units not registered with the Central Electricity Authority (CEA)
SECTOR-WISE NUMBER OF MSMEs

(In lakh)
Sector Micro enterprises Small enterprises Medium enterprises Total Share (%)
Rural 324.09 0.78 0.01 324.88 51
Urban 306.43 2.53 0.04 309.00 49
All 630.52 3.31 0.05 633.88 100

Corporate Profile
ACCESS TO CREDIT AND OPPORTUNITIES FOR AU BANK
Despite MSMEs’ significant contribution to GDP and ability to generate significant employment, loans to this segment
have grown at a sluggish pace over the past few years, and there exists significant gap in addressable debt demand.
According to International Finance Corporation (IFC), the addressable credit gap of MSMEs in India stands as high as
`25.8 trillion.
Analysis of credit gap

(` trillion)
Analysis of credit gap in MSME space Micro enterprises Small enterprises Medium enterprises Total
Debt demand 11.9 21.65 3.2 36.7
Share of debt supply 3.9 4.8 2.2 10.9
Statutory Reports
Credit gap 8 16.8 1 25.8
Credit Opportunities for Lenders in India’s MSME Space
Loan size
Financial Institutions
Bank/development • Organised sectors
Bank/development institutions • Corporate entity
More than
institutions • Organised financials
`25 lakh
• Cash flow analysis
• Projects specific loans
Bank/SFBs/ • Unorganised sectors
Bank/SFBs/NBFC/
More than NBFC/ Co-op Bank • Cash basis accounting
Co-op Bank `2 lakh—`25 lakh • Composite
loan requirements
Micro finance MFI • Non financials

companies • General need of funds
Upto `2 lakh
AU Bank has emerged as one of the leading lenders to MSMEs since 2009 and is perceived as a trusted solution provider
to the sector. With average ticket size around `10-12 lakh, AU Bank has catered to only 0.11 million units as on date and
has a long way to grow in this segment.
Market share shifting from Public Sector Bank to Private Banks and NBFCs
(%)
100 5.9 6.6 7.6

90
80
70 58.6 55.0 48.1
60
50
40
30
20 26.4 28.3 32.6
10 9.0 10.1 11.6
0
Sep’16 Dec’16 Mar’17 Jun’17 Sep’17 Dec’17 Mar’18 Jun’18 Sep’18
NBFC Private Share of lender types in MSME segment

PSB Others Source: MSME Pulse report, Transunion CIBIL & SIDBI, December 2018
80 | 81
Housing loans age banks, such as Small Finance Banks (SFBs), are changing
the game by leveraging their presence in the remotest
With a population base of over 1.30 billion people, India
parts, investing in technologies to maximise accessibility
ranks 2nd amongst world’s most populous countries. Out of
and offering tailored schemes with flexible tenors.
this, rural population constitutes over 70% as nearly 0.93
billion people stay in rural areas. However, there is a
Key growth enablers
massive shortage of housing in rural areas (around 43.6
million homes). Similarly the opportunity in urban areas • Lower interest rates than unorganised lenders
is of ~18.8 million homes. Moreover, according to latest
• High under-penetration of gold loans
industry estimates, India’s mortgage penetration hovers
around 10% and is expected to reach to 14% by FY 2021-22. • Significant potential to monetise idle gold
With urbanisation and nuclearisation taking place at a rapid
• Prompt disbursements, minimal documentations and
pace, clearly more houses are needed. It is expected that
flexible repayment options make gold loan an attractive
by 2030, nearly half of India will be residing in urban areas.
option for short-term loans
Existing cities will have to grow beyond their boundaries
and many new cities will come up.
Consumer durable loans
The Government of India addressed this gap with massive Consumer durable loans remained one of the fastest
and unprecedented impetus to the housing sector in the growing credit segments in the banking and financial
past two years, especially in the affordable housing space. services industry, recording almost 30% growth in
Under ‘Housing for All’ scheme, 60 million houses are to be FY 2018-19. The government and the industry’s continued
built—40 million in rural areas and 20 million in urban areas push for digitisation, as well as a higher financial inclusion,
by 2022—creating a holistic demand for housing industry. will likely keep consumer durable loan growth at elevated
In 2018, the National Urban Housing Fund was launched levels. With the entry of more NBFCs and new age banks,
with an outlay of `60,000 crore. Simultaneously, National consumer durable financing received the much-needed
Housing Bank (NHB) introduced stricter norms around boost in terms of speed and convenience, with
capitalisation and borrowing limits for housing finance paperless disbursements.
companies (HFCs). Earlier, government had promulgated
Real Estate (Regulation and Development) Act, 2016, ABOUT AU SMALL FINANCE BANK
strengthening the confidence for prospective buyers.
AU Small Finance Bank, a Fortune India 500 Company, is
Housing loans has been one of our main stay retail asset the only scheduled commercial bank headquartered at
loan and was relaunched in Q4 of 2018. Through our Jaipur, Rajasthan. We are redefining the banking ecosystem
housing loan offering, we aim to help our customers in in India with enhanced convenience and uncomplicated
building/buying the most important asset of their life and banking experience for our customers.
on board their entire family with us.
Key highlights
Gold loans
• Among the fastest growing banks in India
India’s organised gold loan market is likely to grow to
• Extensive ‘phygital’ presence in the regions where we
`3,10,100 crore by 2020, at a three-year CAGR of 13.7%
operate
(Source: KPMG). Although gold has been one of the
oldest forms of collaterals for loans, the organised gold • Experienced and highly qualified team
loan segment still has very low penetration. Informal and
• Comprehensive portfolio of products and services
unregulated players, including local money lenders control
about 60% of all gold loan transactions and charge usurious • Judicious investments in data, digital and distribution to
interest rates due to the lack of formal financing channels. build a future-ready bank
Of the organised part, PSBs and NBFCs control nearly 81%
• Focussed on secured retail lending and customer centricity
given their extensive reach in terms of branch network.
India is the world’s largest consumer of gold jewellery and • Profitable with stable asset quality
possesses over 20,000 tonnes of gold valued at over US$800
• Sound business ethics and strong corporate governance
billion; with rural India holding about 65% of the stock.
standards
However, technological advancements and the entry of new

Corporate Profile
CHANNELS OF BANKING
Branches, Asset Business Correspondents

Centres, Offices & Banking Outlets
Call Centre Internet Banking
ATMs Digital Banking
Statutory Reports
Mobile Banking Phone Banking
Point-of-Sale (POS) App Banking

Machines
REVISITING FY 2018-19
Financial highlight
Profit and loss summary
(All figures in ` crore)
FY 2018-19 FY 2017- 18 y-o-y
Income
Interest earned (excluding securitisation and assignment income) 2,796 1,464 91.0%
Interest expended 1,606 827 94.3%
Net Interest Income (excluding securitisation and assignment) 1,190 637 86.7%
Securitisation and assignment income 153 303 -49.7%
Other income 462 388 19.1%
Total net income 1,805 1,329 35.8%
Expenses
Operating expenses
Employee cost 601 425 41.5%
Other operating expenses 481 328 46.9%
Operating profit before provisions and contingencies 722 576 25.3%
Provisions (other than tax) and contingencies 142 133 6.9%
Exceptional items - - 0.0%
Profit before tax 580 443 30.9%
Tax expenses 198 151 31.1%
Profit after tax 382 292 30.7%
Key ratios
(%)
FY 2018-19 FY 2017- 18
Net interest margin (NIM) 5.5 7.0
Net interest income (Excluding income from securitisation and assignment) 4.6 4.5
as a % of average total assets
Total cost to average assets 4.2 5.3
Return on Average Total Assets (ROA) 1.5 2.0
Return on Average Total Equity (ROE) 14.0 13.7
Gross Non-Performing Assets (GNPA) 2.0 2.0
Net Non-Performing Assets (NNPA) 1.3 1.3
82 | 83
Our net interest income (excluding securitisation & income excluding securitisation/assignment income was
assignment income) grew to `1,190 crore in FY 2018-19 also stable at around 4.8% in the last four quarters.
from `637 crore in FY 2017-18. Securitisation & assignment
income declined to `153 crore in FY 2018-19 from `303 Cost-to-income ratio stood at 60% in FY 2018-19 from
crore in FY 2017-18 as our securitisation & assignment 56.7% in FY 2017-18. After peaking in the third quarter at
outstanding book is declining over the past two years given 60.7%, the ratio improved to 58.3% for the quarter ended
that we have not done much of securitisation/assignment 31st March 2019.
in the last 2 years. Other income was up by 19.1% to `462
crore from `388 crore. Profit After Tax (PAT) grew by 30.7% There was a marginal improvement in our Return on
to `382 crore from `292 crore. Average Equity (ROAE) to 14% for FY 2018-19 from 13.7% for
FY 2017-18. We continue to generate strong Return
For the first two quarters of FY 2018-19, average on Average Assets (ROAAs) in our existing business.
disbursement yield for new loans hovered around However, our branch banking, which is in its build-out
13.2–13.4%. However, responding to external market phase, was a drag on overall ROAA at 1.5% for FY 2018-19.
conditions, we increased our rates from the third quarter
and the trend continued in the last quarter as well. In Q4 FY Our other asset products (business banking, gold loan,
2018-19, blended disbursement yield for our new loans was home loan, Agri-SME, consumer durables and two-wheelers)
around 14.6–14.7%. As on 31st March 2019, our full-year were introduced in the last few quarters and are gradually
yield on our assets under management was at ~14.3%. gaining volumes.
Despite rising cost of funds in the second half of FY 2018-19,
we improved our average cost of funds by nearly 50 basis As our branch banking and new asset businesses scale, we
points to 7.9% as on 31st March 2019. Our spreads at around expect our ROA to improve driven by higher productivity
6.4% levels were stable in all four quarters. Our net interest and operational efficiency.
Asset and liability composition

(` in crore)
31st March, 2019 31st March, 2018 y-o-y
Liabilities
Capital 292 286 2.3%
Money received against Share Warrants 175 - N.A.
Employees stock options outstanding 43 17 145.4%
Reserves and surplus 2,653 1,978 34.1%
Deposits 19,422 7,923 145.1%
Borrowings 8,613 7,639 12.8%
Other liabilities and provisions 1,424 989 43.9%
Total liabilities 32,623 18,833 73.2%
Assets
Cash and balances with RBI 811 492 64.8%
Balances with banks and money at call and short notice 929 1,269 -26.8%
Investments 7,162 3,051 134.8%
Advances 22,819 13,312 71.4%
Fixed assets 447 386 15.8%
Other assets 455 323 41.0%
Total assets 32,623 18,833 73.2%
Our total balance sheet size grew 73.2% to `32,623 Our asset quality remained stable on account of stringent
crore as on 31st March 2019 from `18,833 crore as on monitoring and engagement. Gross NPA and Net NPA
31st March 2018. stood at 2% and 1.3% as on 31st March 2019 from 2% and
1.3%, respectively as on 31st March 2018.
Our assets under management (AUM) increased to `24,246
crore as at 31st March 2019 from `16,188 crore as at Our capital to risk weighted asset ratio (CRAR) and
31st March 2018, up by 50% y-o-y. Tier-I CRAR stood at 19.3% and 16%, respectively as on
31st March 2019 vis-à-vis 19.3% and 18.4%, respectively as
Total net advances grew 71.4% y-o-y to `22,819 crore from on 31st March 2018.
`13,312 crore, owing to satisfactory performance of our
core products and a pickup in newly launched products.

Corporate Profile
BUSINESS REVIEW We offer loans for new, pre-owned vehicles and for
refinancing of vehicles across several categories including:
We are among the new entrants in India’s dynamic banking
(i) multi-utility vehicles (MUVs); (ii) cars; (iii) sports-utility
landscape with a steady focus on growing the right way.
vehicles (SUVs); (iv) small commercial vehicles (SCVs);
With over 62% of our branches in rural and semi-urban
(v) light commercial vehicles (LCVs); (vi) medium-and
areas, we have enhanced focus on unbanked and
heavy-commercial vehicles (M&HCVs); (vii) tractors; (viii)
underbanked customers at the bottom of the pyramid to
three-wheelers (TWHs); (ix) two-wheelers (TWs); and (x)
drive financial inclusion.
construction equipments (CEs).
Vertical-wise performance
During FY 2018-19; we launched a slew of initiatives such as:
We have been a retail focussed bank with retail loan assets
comprising over 80% of loan AUM. We also offer small & • Offered pre-approved loans to existing customers
Statutory Reports
mid corporate loan asset products. Both these segments
• Initiated School Connect programme where we target
clocked strong growth in FY 2018-19.
loans for school buses, along with offering a host of asset
and liability products and refinance
Retail assets
• Focussed strategy to tap the used car market in India
For more than two decades, we have been lending small
ticket, secured, retail loans primarily to the unbanked and • Empanelled tractor dealers for funding exchange vehicles
the underbanked self-employed population and helping
• Launched a two-wheeler online loan module
them improve their earnings and quality of life.
Secured business loans – MSME (SBL-MSME)
Within retail assets, vehicle loans, small secured business
Secured business loans MSME is our second mainstay
loans to MSME (SBL-MSME) are our two focussed products.
product within retails assets and accounts for ~32% of
our total AUM as on 31st March 2019.
Breakup of retail assets
We extend loans to various micro, small and medium
(%)
enterprises (MSMEs) primarily for business expansion,
Type of retail asset Share in total AUM
working capital and purchase of equipment. Our typical
Vehicle Loans 42.2%
customer base for this segment includes self-employed
SBL – MSME 31.8%
individuals with small businesses (annual turnover between
SBL – SME 3.7%
`40 lakh and `10 crore), having at least a few years of track
Gold Loan, Agri SME, Housing Loan, others 1.7%
record in such businesses, generating cashflows at high
OD Against FD 2.3%
frequency and having limited or no formal documented
Total 81.7%
income proofs (for example grocery/kirana stores, dairy/
cattle rearing and hotel/restaurants). Such loans are then
As on 31st March 2019, 59% of our loan portfolio secured by immoveable property.
was upto `25 lakh.
Gross AUMs for our SBL-MSME business increased
Vehicle loan 54% y-o-y to `7,708 crore as on 31st March 2019. SBL-MSME
disbursements grew 35% y-o-y to `3,691 crore in FY 2018-19.
Vehicle loans has been our mainstay retail product since our
inception and is the most seasoned book in our portfolio.
Secured business loans – SME (SBL-SME)
As of 31st March 2019, our vehicle loan AUM recorded a
growth of 43% and stood at `10,224 crore comprising 42% We offer business loans to small and medium enterprises
of our total AUM. Wheels disbursements grew by 52% y-o-y (SMEs) for their expansion, working capital and purchase
to `6,725 crore in FY 2018-19. of equipment. Our SME customers have relatively bigger
businesses in terms of turnover and have more formal
Within vehicle loans, AU Bank offers one of the widest documented income proofs. They include traders,
product range and extends credit for 2 to 22 wheel vehicles, wholesalers, distributors, retailers, manufacturers
for new vehicles as well as used vehicle, for personal use as and self-employed professionals. Our approach for
well as commercial use. such customers is to understand their business loan
requirements, estimate business cashflows, appraise
We have been serving First-Time Buyers (FTBs), First-Time documented income proofs and then determine their loan
Users (FTUs), Small Road Transport Operators (SRTOs) eligibility. These loans are secured by immoveable property.
and captive users. Our wheels loans are secured by the
vehicles we finance.
84 | 85
Gross AUMs for our SBL-SME business marginally increased Business banking
to `891 crore as on 31st March 2019 from `871 crore a year
Business banking provides fund-based credit facilities such
earlier. We continue to be cautious while pursuing new
as overdraft and cash credit and non-fund based facilities
growth opportunities in this segment.
such as letters of credit and bank guarantees to small and
medium enterprise customers. We have increased presence
Agri business loans
in non-fund based credit facilities, along with trade and
We offer specially designed loans to cover a comprehensive remittances. We cater to all segments of businesses including
set of requirements of all stakeholders under agri-allied wholesalers, retailers, traders, manufacturers, service
activities and its value chain. While product features and providers, contractors, stockist, distributors, educational
approaches are similar to SBL-SME loans, we have set up a institutes and healthcare enterprises. Gross AUMs for our
dedicated team to tap into credit needs of the agriculture business banking increased 88% year on year to `818 crore
and allied value chain such as food processing units, as on 31st March 2019; business banking disbursements
fertiliser/seeds wholesalers and retailers. Gross AUMs for grew 82% year on year to `925 crore.
our agri business loans increased substantially to `244
crore as on 31st March 2019 from `33 crore a year earlier; Lending to NBFCs, HFCs and MFIs
agri business loan disbursements grew more than 4.5
Non-Banking Financial Companies (NBFCs), Housing
times to `277 crore.
Financial Companies (HFCs), Micro Finance Institutions
(MFIs) and Asset Finance Companies (AFCs) need constant
Home loans
stream of funds for growth and expansion. After completing
We provide a complete bouquet of services to customers our journey as an NBFC and witnessing several credit and
to meet their home loan requirements, catering to business cycles, we have gathered first-hand perspective
self-construction, purchase of flat/house, extension/ and experience of their specific needs. With our
renovation and takeover/top-up. Customers can easily customer-centric approach and customised product suite,
apply for a loan with branches spread across India. we are well prepared to serve them at various stages in
Our relationship officers help customers in every step of their business cycles.
their journey by helping them select the right loan mix,
calculate a suitable loan EMI and tenure. We offer home Our lending in this segment is spread across diverse asset
loans from `2 lakh to above `50 lakh for a maximum classes with a substantial proportion to asset finance
30-year tenure for salaried customers; and 20 years for companies (around 60%). Our book has granular spread
self-employed non-income proof/self-employed income across 140+ customers. Over 92% of our lending is Term
proof profile customers. Gross AUMs for our home loans Loans (mostly for two years and above). We have a
business increased to `116 crore as on 31st March 2019 robust verification methodology where we check assets,
from just `2 crore a year earlier. governance practices, capital and balance sheet strength,
and promoter involvement. We focus on completely
Gold loans understanding all the above & other key parameters and
once we are convinced, we start with small ticket size loans
We offer instant gold loans across the table at many of our
and gradually build upon it.
bank branches with attractive interest rates and repayment
options. We provide a simplified banking experience for
Gross AUMs for NBFC, HFC, MFI and AFC lending business
our gold loan customers and cover complete safety of
increased by 65% to `2,511 crore as on 31st March 2019
collaterals with easy documentation and faster turnaround
from `1,525 crore a year earlier. Responding to macro
time (TAT). Gross AUMs for our gold loans business
headwinds facing the NBFC sector, we remained cautious
increased to `49 crore as on 31st March 2019 from `26 crore
in the second half of the previous fiscal. NBFC, HFC, MFI
a year earlier; gold loan disbursements grew 128% year on
and AFC lending disbursements grew 27% year on year to
year to `67 crore.
`2,399 crore in FY 2018-19.
Small and mid-corporate assets
Real estate group (REG)
As on 31st March 2019, small and mid-corporate assets
Real estate companies require a constant cash stream, right
comprised ~17% of gross AUMs. In small and mid-corporate
from the under-construction stage to the handover stage
assets, we cater to small and medium enterprises for
to ensure timely delivery of housing or commercial units.
their business banking, working capital and trade finance
At AU Bank, we primarily serve credit requirements of small
needs. We also service Non-Banking Financial Companies
builders, who operate in affordable housing segment with
(NBFCs), Housing Finance Companies (HFCs), Micro Finance
smaller projects and target to complete the project between
Institutions (MFIs) for onward lending and Real Estate
18 months to 24 months. In this vertical, we typically do last
Developer for construction finance.

Corporate Profile
mile funding towards project completion. Gross AUMs for Recurring Deposits. Total deposits grew 145.1% year on
this segment’s lending business rose to `801 crore as on year to `19,422 crore in FY 2018-19; total number of deposit
31st March 2019 from `779 crore as on 31st March 2018; accounts increased 94% y-o-y to 10,28,726.
disbursements in FY 2018-19 were at `440 crore versus
`481 crore in FY 2017-18. We are driving Savings Account (SA) opening digitally on
tablets that offers Aadhar validation through biometric
Liabilities and branch banking identification along with a printer. It enables our team to
seamlessly open an account without any forms, documents
As a bank, our objective is to be an integral part of our
or photographs. Currently, over 80% of our SAs are being
customers’ life by empowering them with financial
opened every month through TABs. We are rolling out
products and services whenever they need. Today, we have
Current Account (CA) sourcing digitally on tablets as well.
408 branches (including 86 banking outlets), along with
We increased thrust on the CA segment with a separate
Statutory Reports
67 business correspondents, 83 asset centres, 14 offices
specialist team and have developed a specialised team for
and 543 ATMs across 11 states and a Union Territory.
government business in Rajasthan, Punjab and Delhi.
We have an entrenched contiguous distribution franchise
addressing customers across Tier I to Tier VI regions with
During the year under review, we focussed significantly
multiple financial products and services.
on building a granular retail deposit base. We are also
increasing the share of retail in savings accounts and
We offer an entire bouquet of deposit products, including
term deposits.
Current Account, Savings Account, Term Deposits and
Deposit account mix

(` in crore)
Financial year Current Account Savings Account Term Deposits Total deposits
FY 2017-18 392 1,742 5,790 7,923
FY 2018-19 1,082 2,508 15,832 19,422
Building granular retail deposit base

(Nos.)
Financial year Current Account Savings Account Term Deposits Total deposits
FY 2017-18 22,838 4,50,204 58,020 5,31,062
FY 2018-19 47,783 8,73,031 1,07,912 10,28,726
Our branches cross-sell the entire bouquet of asset general insurance policies with premiums amounting
products. During FY 2018-19, our branches sourced `810 to `120 crore and 30,229 health insurance policies with
crore of asset products. premiums amounting to `12 crore.
We are strongly focussing on building new avenues. Recently, we received the RBI’s approval for 142 new banking
During FY 2018-19, we did 1,539 trade and remittances outlets. We have identified 27 key locations, including in
transactions amounting to `425 crore. Mumbai, Delhi and Pune for the first phase.
We provide debit card offerings to our SA customers in Digital bank

collaboration with Visa and Rupay. We made locker facility
Digital banking plays a pivotal role in delivering banking
available at 238 branches and marketed lockers during
services with ease, resulting in superior customer
FY 2018-19. We successfully installed 2,200 Point-of-Sale
satisfaction. As a constantly evolving bank, we have been
(POS) machines.
investing in our digital banking franchise. Our digital
products and services will enhance customer convenience
We offer a wide basket of third-party products such as mutual
and delight and reduce our cost of acquiring customers
funds (including SIPs), life insurance, health insurance,
and operating expenses, expand our reach and increase
motor insurance, general insurance and fire insurance.
our revenue per customer. Our digital offerings include an
As on 31st March 2019, our mutual fund AUMs stood at `42
instant Savings Account and consumer finance loan.
crore. During FY 2018-19, we sourced 62,792 life insurance
policies with premiums amounting to `132crore; 2,93,337
86 | 87
Instant Savings Account of `10.55 crore and disbursed `20.24 crore through
these BOs in FY 2018-19. Aadhaar seeding is a process by
We launched a new age instant Savings Account, AU ABHI.
which Aadhaar numbers of residents are included in the
One can open an ABHI account by just downloading the AU
service delivery database of the Bank. This is useful for
ABHI App and registering using the Aadhaar number, PAN
direct benefits transfer. We seeded ~54,000+ accounts
and other minimal details.
as on 31st March 2019. We organised more than 300
financial literacy camps to provide comprehensive
Savings Account opened via AU Abhi
education regarding the benefits of formal banking to over
FY 2018- FY 2018- FY 2018- FY 2018- 23,000+ people.
19 (Q1) 19 (Q2) 19 (Q3) 19 (Q4)
AU Abhi (Nos.) 219 5,072 5,322 5,313 We intend to launch 1,000 ATMs under at the Atal Seva
Kendra in the interiors of Rajasthan, of which 251 had
Consumer finance loans commenced operations as on 31st March 2019.
We offer consumer finance loans through a fully digital
paperless platform. The entire loan is processed digitally TREASURY MANAGEMENT
either by sales personnel at the point of sale or by
Our treasury department is primarily responsible for asset
customers themselves, thereby reducing operational
liability management (ALM); effective fund planning and
processes and costs. We also offer consumer durable loans
positioning; day-to-day liquidity and fund management;
in partnership with ‘Snapmint’, a digital platform, where
managing statutory reserves in adherence to and
we offer cashless Equal Monthly Instalment (EMI) options
compliance of the statutory guidelines and judiciously
to customers purchasing consumer durables from various
managing investments and trading portfolio as per
online retailers. Consumer finance loan disbursements
internal policy framework of the Bank. In addition, risk
through our digital platform grew from `8 crore to `16
management is key focus for the Bank whereby market
crore in FY 2018-19.
risk, funding risk, interest rate risk and liquidity related
risks are effectively monitored and managed. The Treasury,
FINANCIAL INCLUSION along with Financial Institutions Group (FIG) maintains
close interface with financial markets and participants for
We drive financial inclusion programmes across the
augmentation of counter-party lines for our Bank’s balance
remotest part of the markets that we serve in India. We enjoy
sheet management.
wide market penetration and have a deep understanding
of our markets, which enable us to create a platform for
The treasury on a day-to-day basis focusses on fund
fostering financial inclusion.
management, compliance with regulatory requirements of
Cash Reserve Ratio (CRR), Statutory Liquidity Ratio (SLR) and
At AU Bank, we have benefitted a million plus of underbanked
Liquidity Coverage Ratio (LCR), and managing liquidity and
and unbanked Indians with our financial inclusion initiatives.
interest rate risks. We maintain a portfolio of government
About 62% of our branches are in rural, semi-urban and
securities, in line with the regulatory norms governing
unbanked rural (UBR) areas. We are participating in various
the SLR. SLR securities are primarily retained as Held to
financial inclusion initiatives such as the Pradhan Mantri
Maturity (HTM), while some portions are held as Available
Jan Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana, RuPay
for Sale (AFS). We concentrate on optimising yield on the
cards, Pradhan Mantri Suraksha Bima Yojana.
overall portfolio while maintaining an appropriate portfolio
duration within the overall risk framework and under the
We appointed 86 Banking Outlets (BOs) at 86 unbanked
oversight of our internal policy parameters.
rural centres. We opened 33,619 accounts with a balance
Increasing proportion of deposits further diversifying the funding profile

Funding sources FY 2018-19 (Q1) FY 2018-19 (Q2) FY 2018-19 (Q3) FY 2018-19 (Q4)
Deposits + borrowings (` in crore) 16,874 20,699 23,508 28,036
Deposits (%) 59.3 62.2 62.4 69.3
Refinance from FIs (%) 22.4 23.2 22.7 18.6
NCDs (%) 14.3 9.6 8.5 6.1
Loans from Banks and NBFC (%) 1.9 1.7 1.2 0.8
Tier II capital (%) 1.5 1.1 3.1 2.6
CBLO*/line of credit/ 0.6 2.2 2.1 2.7
inter-bank/others (%)
Total (%) 100 100 100 100
*Collateralised borrowing and lending obligation

Corporate Profile
Cost of funds trend and managed through investments and borrowings in
appropriate buckets.
(In %)
FY 2018-19 (Q1) FY 2018-19 (Q2) FY 2018-19 (Q3) FY 2018-19 (Q4)
Debt Capital Market (DCM) Desk
7.9 7.8 7.9 8.0
During FY 2018-19, we started a DCM desk for investments
in short-term and medium-term bonds and debentures,
Our incremental cost of funds stood at 7.65% in FY 2018-19
enhancing return on funds, as well as to create high-quality
due to tight systemic liquidity. Our cost of deposits
liquid assets to aid in regulatory LCR. DCM undertakes
(excluding certificates of deposit) stood at 7.27%.
investments, origination and trading of bonds, and works
closely with asset managers, insurance companies, other
As on 31st March 2019, we maintained Statutory Liquidity
banks and market participants.
Ratio (SLR) investments of `5,061 crore (versus requirement
Statutory Reports
of `4,009 crore) in the form of government securities/
Update on Financial Institutions Group (FIG)
SDLs (held to maturity) and government securities/T-Bills
(available for sale). There was no Mark-to-market (MTM) Financial Institutions Group (FIG) is responsible for
provision/loss during FY 2018-19 for both SLR and non-SLR managing overall relationships with various financial
portfolio. In FY 2018-19, we also maintained a healthy market participants such as banks, mutual funds, insurance
Liquidity Coverage Ratio (LCR) of more than 100%, well companies, Development Finance Institutions (DFI) and
above the minimum requirement of 70% till December 2018 multilaterals, as well as associates and intermediaries such
and 80% from 1st January 2019. We have built a profitable as credit rating agencies, legal firms and stock exchanges.
and high-quality non-SLR investment book of ~`1,070 crore FIG also facilitates the raising of medium-term/long-term
to offset negative carry on account of incremental cost of liability for AU Bank depending on our funding and ALM
funds to maintain SLR and LCR. position. The group also helps in setting up fund-based
and non-fund-based limits with various counter parties and
Our treasury reported a profit of `6.9 crore in FY 2018-19. market participants.
Liquidity, interest rate and ALM management During the year under review, we continued to grow our
relationships with banks and financial institutions in both
We continue to maintain sufficient liquidity and contingency
private and public sectors through mutual counterparty
buffer in the wake of volatile markets. We have strengthened
limit set up for ensuring various inter-bank transactions
and diversified our liquidity profile in view of additional
and liquidity management.
regulatory requirements through a mix of long-term
deposit mobilisation and rupee borrowing in the form of
We tied-up with various banks to ensure availability of trade
re-finance from various domestic financial institutions.
and remittances products for our clients. We successfully
facilitated inward and outward foreign currency transactions,
The treasury closely works with the internal team and
including issuances of trade instruments (letters of credit
monitors deposit mobilisation and competitive landscape
and bank guarantees) and processing of trade payments
on interest rates to broad base the Bank’s deposit
within the capacity of an AD-II category bank.
franchise. The treasury further optimises cost of funds
to enable branches to mobilise deposits by offering
As part of liquidity management measures, we continued
competitive rates of interest, keeping in view the prevailing
to enhance our relationship with domestic Development
interest rate scenario.
Financial Institutions (DFI) and availed long-term, low-cost
refinance facilities under various schemes. This enabled
In FY 2018-19, we established a desk for trading government
us to continue providing long-term assistance to various
bonds and highly rated money market instruments.
underbanked and underserved customers in rural and
We endeavour to generate trading surplus by prudently
semi-urban locations and improve ALM in these branches.
taking advantage of interest rate movements through
proprietary positions at appropriate levels. During the
year, the Bank also actively participated in Open Market CREDIT MANAGEMENT
Operations (OMO) bond buying programme of RBI and
Credit underwriting is at the core of our frontline functions
generated capital gains from SLR portfolio.
and plays an active role in portfolio building within the
accepted risk appetite limit of the organisation. We have
Our portfolios’ asset-liability profiles Structural Liquidity
built a formidable credit team that uses in-house field
Statement (SLS) and Interest Rate Sensitivities (IRS)
investigation techniques to evaluate and analyse customers’
positions are efficiently monitored under the guidance of
income and repayment ability. We have a robust and
the Asset and Liability Management Committee (ALCO)
comprehensive credit assessment framework as a large
proportion of our customers belong to the underserved
88 | 89
segment of the society and are primarily first-time Collections Approach

purchasers of financial products.
We focus on inculcating a practice of proactive collections
rather than reactive collections.
We have a separate credit team for each business vertical,
which evaluates prospective customers’ business needs,
INFORMATION TECHNOLOGY
identifies expansion plans and analyses their ability to
repay. We have a three-layered system of assessment, Our best-in-class technology enhances customer
which includes visits by credit officers, relationship convenience and streamlines operations to reduce costs.
officers and business officers to inspect the business and Alongside our transition onto a banking platform, we
collateral quality. underwent a major technology upgradation across different
business lines and implemented modern hardware,
Legal check and organised setup: We have a strong software, risk management products and solutions
central legal team with experience and domain knowledge commensurate to our size. This modern infrastructure will
that facilitates both external and internal legal checks. support our banking journey for the next few years.
We conduct two-level checks of title papers and legal
reports and have enlisted legal persons across all Our core technology stack (CBS) is procured from Oracle
states and branches. Corporation and our other key systems include customer
relationship management application, treasury application,
Technical setup: We have a centralised technical team with expense management system, compliance and others
experienced coordinators for both external and internal encounter regular upgrades and integration.
technical checks. We also have appointed valuers across all
states and branches. Our technology infrastructure is a robust yet flexible
architecture, which allows us to foster partnership with
Risk Containment Unit (RCU): Our regional RCU teams digital applications of other technology and IT partners.
conduct a detailed document verification and thorough
check on several parameters before disbursing loans. We have strategically aligned our skilled workforce into
three focussed IT sub verticals viz: Build the Bank, Run the
Post disbursal monitoring: We have put in place a post Bank and Govern the Bank to ensure hassle-free banking
disbursal monitoring process to help maintain portfolio for our customers and growth of our organisation.
quality. This also helps our internal and external audit
teams to ensure adherence to policy and improve the We will continue to upgrade our technology systems
documentation process. The monitoring of working capital with automated, digitised and other technology-enabled
limits also falls under post disbursal monitoring and is platforms and tools. A greater adoption of our digital
being conducted regularly for all working capital products service delivery mechanism and innovative applications will
across the Bank. enable us to be more efficient and customer-friendly.
Information technology is a key tool, which can help us

COLLECTION MANAGEMENT
in delivering banking services to a broad spectrum of
At AU Bank, collection management is one of the key customers. During the year under review, we equipped our
functions ensuring our stable asset quality. Our collection branches with paperless and faster customer onboarding
management function is streamlined by key attributes processes across products.
such as geography, delinquency, products and customer
repayment history. During FY 2018-19, we worked on bringing banking to
the fingertips of our customers by implementing login
We focus on regular customer engagement and emphasise via fingerprint/PIN on AU Bank’s mobile app. The app
Business-to-Employee (B2E) communication. We are was optimised to support multiple payments, scheduled
focussing on capturing profile data of customers to ensure payments, IMPS and other such features.
we develop a strong customer database. Our robust MIS
and reporting ensure regular updates to management. For our corporate customers, a new ‘Corporate Internet
Over 85% collection is in-house, which enables us to Banking’ platform was launched. For further empowering
maintain superior asset quality. We have specialised our customers, we have integrated our systems with one
partners in select metro and micro markets for bucket 1 of the largest payment gateway aggregator, CCAvenue;
and bucket 2 cases, which is an efficient model to manage integration with other aggregators including Bill Desk is on
efficiency and cost.

Corporate Profile
the cards. This will help our customers to make payments As on 31st March 2019, the no. of employees
to various merchants directly from their bank accounts. employed were 12,623.
During the year under review, we implemented Rupee

COMPLIANCE
Power, a paperless two-wheeler loan origination system,
which enables us to process two-wheeler loans faster. At AU Bank, compliance starts at the top. Our Board
of Directors and Audit Committee are responsible for
On one hand, we are focussing on implementing overseeing the management of compliance risk and
cutting-edge solutions in banking, on the other, we are implementation of the compliance risk management
concentrating on enhancing our systems’ stability and framework across the organisation.
sustainability. Our disaster readiness has been tested in all
scenarios to ensure there is no business disruption beyond Compliance with the policies, rules and regulations are not
Statutory Reports
the stipulated threshold. just the responsibility of the specialist compliance staff, but
is a shared responsibility of all AU Bank employees.
Our business productivity and infrastructure optimisation
efforts have resulted in dual network connectivity at most To build a ‘compliance culture’ within the Bank, we promote
of our branches to maximise business uptime. Error free awareness of compliance obligations and ethical values
and rule-based automated computation of various banking across the organisation. The key elements for building and
charges are also live to enhance staff productivity. maintaining a strong compliance culture in the organisation
are as follows:
Serving India’s vision of financial inclusion Aadhar
Enabled Payment System (AEPS) on Micro ATMs and OFF Leaders’ engagement: The Board and senior management
US Card Transition have been implemented to serve the actively participate, provide direction and vision within the
respective sector. defined compliance and risk management framework.
We have a well-defined structure where the senior
management is involved in monitoring operations of the
HUMAN RESOURCE
Bank on an ongoing basis. We have various Board-level and
AU Bank has built a culture that is the key enabler for Board-delegated committees where the Board members
progress of our people and enrich their experience of and the senior management are apprised of the current
working with us. affairs of AU Bank.
We have a well defined HR Structure and processes that Policies and procedures: We have a set of well-documented
focus on Talent Acquisition, Performance Mapping and policies and procedures in place and operate within the
Rewards & Recognitions. The focus for all HR Processes framework defined by the regulator and the policies
primarily has been around the three facets of Build, approved by the Board.
Connect and Reimage.
Monitoring: We have a robust monitoring framework in
AU Bank offers the employees a wealth of opportunities place. Audit, risk and compliance departments conduct
to grow both professionally and personally while engaging regular reviews to ensure that our operations are within
with them consistently. The distinguished performances the defined framework. These functions ensure that we
are recognised under the rewards framework. As a ready operate on the laid down/defined principles, guidelines and
reference, during FY 2018-19, events were organised at policies, thereby reducing risk and uncertainty through the
overseas locations to celebrate the success of our people. establishment of sound governance mechanism and strong
compliance culture. These three functions roll up to the
As part of Employee Connect and Engagement, Audit Committee and Board through managerial hierarchy.
Town Hall meetings and Regional Leaders’ Meet are
regularly conducted. Training: We ensure that employees are educated on our
organisation’s internal policies and external regulations in
We are also associated with Government of India’s Skill a regular and influential way. We have a dedicated training
Development Programme for providing employment department in place, which ensures that key information is
opportunities for youth in rural & semi-urban India. supplied to all our employees. We have open communication
channels as well where employees can approach various
Employees are granted ESOPs at AU Bank; this not only departments and senior management officials for guidance
strengthens the pride and ownership but leads to inclusive and resolution of their queries.
growth for employees and the Bank.
90 | 91
Technological support: We are a tech-led Bank, • Our Internal Audit function performs independent
where we significantly rely on systems and technology. and objective assessments. It monitors adequacy,
Controls are implemented at system levels to ensure that effectiveness and adherence to internal controls,
all transaction-based requirements/limits are adhered processes and procedures instituted by the management
to. Systems and applications are used for monitoring and extant regulations
transactions as well as for ensuring that post facto
• Following RBI’s guidelines, we have adopted a robust
controls are in place.
Internal Audit policy, which drives the conduct of
risk-based internal audit (RBIA) across all auditable
Incident reporting and case management: Incident
entities
reporting and case management is an important aspect of
our compliance programme to ensure that we can track and • The audit frequency of auditable units is aligned with the
address any misconduct. Being aware of non-compliance risk profile of each auditable unit
is half the battle won, when it comes to mitigating risks.
• As part of audits, internal audit also provides process
Through regular monitoring programme and system
improvement recommendations to the management and
controls, we can identify any misconduct/noncompliance/
the same is tracked/followed up for implementation
violation. We take appropriate action in all such cases.
• As part of meeting management expectations, in addition
We believe integrity, ethics and compliance are important, to the approved internal audit plan, internal audit also
and it is reiterated to employees through policies and carries out certain management-advised audits based on
trainings. Ensuring that we have our finger on the pulse of specific areas/triggers identified and communicated by
changing laws and regulations helps us proactively steer the management/senior leadership to internal audit
the organisation in accordance with the requirements.
• Moreover, the internal audit function conducts
Effective technology, and continuous education help
self-assessment of our internal financial controls,
set a positive and rewarding culture of compliance
adequacy and operating effectiveness of such controls in
across the Bank.
terms of the Companies Act, 2013
Our Audit Committee is appointed by the Board of Directors
INTERNAL CONTROL SYSTEMS
and it assists the Board in reviewing auditing and accounting
At AU Bank, our management is the first line of defence and matters and risks related thereto. It assesses the robustness,
is primarily responsible for ensuring adequate and effective adequacy and reliability of our internal control systems and
internal control systems. Risk, Compliance and Internal provides assurance to stakeholders accordingly.
Audit together form the governance function.
SWOT ANALYSIS
Internal audit is the third line of defence operating
independently with functional reporting to the Audit Strengths
Committee of the Board. It works in close conjunction with
Our capabilities and resources that enable us to grow and
Risk and Compliance functions (second line of defence)
sustain in the competitive banking landscape:
to ensure a strong overall governance mechanism
within the Bank.
• Established as a robust retail-focussed scheduled
commercial bank with strong brand recognition in the
To bring in more efficiencies and to eliminate duplication,
markets we operate in
Internal Audit and Risk and Compliance functions
leverage each other’s work without compromising on the • Offers a well-balanced product portfolio enabling us to
independence. This in turn results in better coordination penetrate different customer segments and helping us
and total assurance on all the important areas/processes/ diversify our revenue streams
functions of our Bank.
• Extensive phyigital distribution network enabling efficient
delivery of products and services to customers across
• Our Internal Audit department evaluates business and
urban, semi-urban and rural (Tier I to VI) centres
controls risks of all business processes and branches
to create a risk-based internal audit plan, aligned to the • Strong technology architecture helping efficient and
regulators’ expectations. This risk-based Internal Audit seamless operations
plan is approved by the Audit Committee
• Led by experienced Board of Directors and leadership
team

Corporate Profile
Weakness • New retail products—gold loan, home loan, two-wheeler
loan, agri-SME loan and consumer durable loan—hold
Aspects of the business that needs to be improved to
immense growth potential
minimise risks in our business:
• Scaling of third-party products (mutual funds, general
• Four states (Rajasthan, Madhya Pradesh, Maharashtra insurance, health insurance and life insurance)
and Gujarat) together account for ~80% of our loan book
Threats
• Significant concentration of wheels in total loan assets
We are identifying potential threats to our business, owing to
Opportunities evolving macroeconomic factors and consumer perceptions:
We are consistently identifying potential areas where we
• Growing competition intensities from other banks and
grow and enhance market and brand prominence:
Statutory Reports
financial institutions
• Leveraging technology, along with doorstep servicing • With several new banks, fintech companies and existing
would enable us to rapidly gain market share banks vying for the same talent pool, nurturing and
retaining human capital may get difficult
• Significant exposure in underpenetrated regions offers
strong growth potential • Volatility in global or domestic economy and political
uncertainty might hamper growth
92 | 93
Board’s Report
To
The Members,
AU SMALL FINANCE BANK LIMITED
Your Board of Directors has immense pleasure in presenting the 24th Annual Report of AU Small Finance Bank Limited
covering the business and key operational highlights of your Bank together with Audited Financial Statements for the year
ended on 31st March 2019.
A. BUSINESS OUTLINE AND FINANCIAL PERFORMANCE HIGHLIGHTS

Financial Performance:
(` in crore)
y-o-y For the year ended
Particulars
Growth (%) 31st March 2019 31st March 2018
Total Income 58.26 ↑ 3,410.86 2,155.25

Interest Income 2,948.84 1,767.19
Other Income 462.02 388.06
Interest Expenditure 1,606.35 826.73
Operating Expenses (excluding depreciation) 1,020.85 699.36
Profit before Depreciation, Provisions and Tax 24.56 ↑ 783.66 629.16
Depreciation 61.75 53. 25
Provision for Income Tax 198.32 153.08
Other Provisions and Write-offs 141.78 130.79
Net Profit 30.74 ↑ 381.81 292.04
Appropriations
Transfer to Statutory Reserve 95.45 73.01
Transfer to Special Reserve u/s 36(1)(viii) of Income Tax Act, 1961 37.80 20.50
Transfer to Capital Reserve 2.76 0.00
Transfer to Investment Fluctuation Reserve 22.12 0.00
Dividend (including tax/cess thereon) pertaining to previous year paid 17.48 0.00
during the year
Dividend (in `) (Per Equity Share) 0.75* 0.50
Surplus carried over to Balance Sheet 1,572.03 1,365.84
EPS
(After excluding Exceptional Items not annualised)
Basic 13.16 10.26
Diluted 12.90 10.00
*Proposed Dividend as recommended by the Board of Directors.
• Net Interest Income grew by `402.02 crore from
i. Key Highlights on Profitability `940.46 crore during FY 2017-18 to `1342.48 crore
• Total Profit before Tax was `580.13 crore for during FY 2018-19, with a y-o-y growth of 42.75%
FY 2018-19 vis-à-vis `443.35 crore for FY 2017-18
ii. Key Highlights on Balance Sheet
and Earnings Per Share (EPS) was `13.16 compared
• Balance sheet size grew to `32,623 crore as on
to `10.26 last year
31st March 19 vis-à-vis `18,833 crore as on
• Net Profit stood at `381.81 crore for FY 2018-19 31st March 18 with y-o-y growth of 73%
vis-à-vis `292.04 crore for FY 2017-18, with y-o-y
• CASA increased by `1456.61 crore to `3590.09
growth of 30.74%
crore during FY 2018-19 from `2,133.49 crore
during FY 2017-18, registering a growth of 68.27%

Corporate Profile
• Capital Adequacy Ratio stood at same level, i.e. in line with the Dividend Distribution Policy of the Bank.
19.31% as on 31st March 2019 vis-à-vis 19.31 % as The Policy is hosted on the website of the Bank and can be
on 31st March 2018 viewed at www.aubank.in/au-notice-board
iii. Key Highlights on Asset Quality
Closure of Share Transfer Books and Record Date
• T
he Return on Equity (RoE) stood at 14% and the
for Dividend
Return on Asset (RoA) stood at 1.5%
The Register of Members and the Share Transfer Books of the
• Gross NPA and Net NPA remained stable at 2.0%
Bank will remain closed from 20th July 2019 to 26th July 2019
and 1.3%, respectively, as on 31st March 2019 as
(both days inclusive) for the purpose of the 24th AGM of the
compared to 2.0% and 1.3 %, respectively, as on
shareholders of the Bank to be held on 26th July 2019 and
31st March 2018
for determining the names of the members who would be
iv. Key Operational Highlights
Statutory Reports
entitled to the dividend, if any, declared by the Bank for the
• During FY 2018-19, your Bank’s disbursement financial year ended 31st March 2019. The said dividend
rose to `16,077 crore vis-à-vis `10,825 crore in shall be paid to those members whose names appear on
FY 2017-18, registering an increase of 49%. the Register of Members of the Bank as on 19th July 2019.
• As on 31st March 2019, your Bank’s distribution
Transfer to the Investor Education and
network stood at 322 Branches, 83 Asset Centres,
Protection Fund
86 Banking Outlets (BOs) and 67 Business
Correspondents (BCs), 14 Offices and 543 ATMs In terms of Sections 124 and 125 of the Companies Act, 2013
spread across 11 States and Union Territory (the Act) read with the Investor Education and Protection
Fund Authority (Accounting, Audit, Transfer and Refund)
• Keeping an objective of making ‘Digital Bank as
Rules 2016, dividend that remain unpaid or unclaimed
good as Traditional Bank’, in its second year of
for a period of seven years from the date of transfer are
operation, your Bank focussed on enriching the
required to be transferred to the Investors Education and
‘Customer Phygital Experience’ by creating a
Protection Fund. There is no unclaimed/unpaid dividend
robust technology platform to create a new age
liable for transfer to the Investors Education and Protection
Digital Banking
Fund for the year under review. The Bank has uploaded the
Management Discussion & Analysis section covers the details of unclaimed dividend amounts lying with the Bank
industry overview, financial and operating performance of on its website and can be viewed at https://www.aubank.
the Bank and forms part of this Annual Report. in/unpaidunclaimed-dividend-details
Change in the Nature of Business Branch Banking and Liability Products

There is no change in the nature of business of the Bank for In line with the Government of India’s focus, your Bank is
the year under review. committed to increase the reach of formal banking services
across the country and extend banking services to the ‘belly
Dividend of the nation’.
Your Board of Directors is pleased to recommend dividend
The Branch Banking and Liabilities product suite caters
for 2nd consecutive year to reward its shareholders with
to the financial needs of all set of customers, including
7.5% i.e., `0.75/- per equity share on face value of Rupee 10/-
self-employed, salaried individuals, children, women
each for the year 2018-19 (previous year 5% i.e. `0.50/- per
entrepreneurs, senior citizens, companies, societies, trusts,
equity share) subject to the approval of the members in the
educational institutions, hospitals, government corporations
24th Annual General Meeting (AGM). There was no interim
and local bodies among others. Our wide-ranging product
dividend declared during the reporting period.
suite includes Savings Account, Current Account, Term
Deposit, Locker, Bank Guarantee, Gold Loan among others.
The total outgo on account of dividend inclusive of taxes,
Through our empanelled partners, we also provide Point of
for FY 2018-19 is `26.43 crore which represents a pay-out
Sale (POS) for business needs, Life and Health Insurance,
of 6.92% of the Bank’s profit.
along with Mutual Fund investment solutions for customers.
In terms of Regulation 43A of the Securities and Exchange
Your Bank is steadily building a granular deposits book
Board of India (SEBI) (Listing Obligations and Disclosure
based on simple and clear value proposition, competitive
Requirements) Regulations, 2015, the Bank adopted
interest rate on deposits, superior customer service and
Dividend Distribution Policy and the dividend proposed is
94 | 95
achieved strong traction in CASA. During the FY 2018-19, transactions such as cash withdrawal and cash deposit.
Bank expanded its presence to 543 ATMs as on 31st March, AU Bank offered a wide range of services through BOs.
2019 vis-à-vis 292 ATMs as on previous year end. Besides opening bank accounts, BOs are also disbursing
loans in rural areas. The BOs can open accounts, conduct
Financial Inclusion Aadhar-based and card-based deposit and withdrawal
transactions, non-financial transactions like balance inquiry,
Small Finance Banks were set up with the objective of
mini-statement, etc. and can share leads of all other AU
enhancing financial inclusion and offer banking services in
products via the AU Business App. We encouraged them
India by providing a saving vehicle and supplying credit to
and conducted 300 plus literacy camps at these locations
small business units, small and marginal farmers, micro and
to provide comprehensive education regarding the benefits
small industries and other unorganised entities through
of formal banking to over 23,000 people. The camps were
high-end technology and low-cost operations.
oraganised via Nukkad Natak to engage rural population to
understand benefits of banking in their local language.
In the FY 2018-19, your Bank exceeded the benchmark
targets prescribed under the licensing conditions and
In the FY 2018-19, the unbanked rural BOs have opened
further contributed to Financial Inclusion through
33,619 accounts in these scantily populated areas.
several initiatives.
We focussed not just on account opening in these areas,
but also disbursed loans of `20.24 crore. Over 1,12,264
With around 62% of the total branches in Semi-Urban,
financial transactions, including cash deposit and cash
Rural and Unbanked Rural areas your Bank expanded
withdrawal took place through these BOs.
reach to the hitherto excluded population and even in
Metropolitan and Urban Area. Your Bank opened 4,03,000
Apart from the above, your Bank also contributed towards
deposit accounts and mobilised deposit of around `2200
the government’s novel MUDRA Yojana and opened 33,658
crore from these areas. Your Bank added 16 new Unbanked
BSBD accounts with a deposit of around `12 crore, issued
Rural Branches in its reach, taking the total Unbanked Rural
around 2,61,000 RuPay Cards and disbursed MUDRA
branch count to 30. Your Bank also has 86 Banking Outlets
Loans to the tune of `3,482 crore in FY 2018-19. The Bank
(BOs) in Unbanked Rural Areas of Rajasthan, Madhya
also launched Pradhan Mantri Jevan Jyoti Bima Yojana in
Pradesh, Gujarat, Punjab, Haryana and Maharashtra, which
FY 2018-19 and went live on an online module and issued
is a low cost alternative for providing banking services
650 policies under this scheme. The Bank also launched
to take banking to the last mile. Banking Outlets not just
Pradhan Mantri Suraksha Bima Yojana and shall soon go
offer Savings Accounts and remittances services but also
live with the Atal Pension Yojana.
encourages these outlets to mobilise Term Deposits, Loans,
Loan Repayments and other services. Together the BOs
Retail Assets
and the Unbanked Rural Branches have opened 47,218
accounts in the Unbanked Rural areas with a total deposit Your Bank provides a wide range of retail asset products,
of `45.80 crore. In addition to this, the Unbanked Rural including Vehicle Loans, Secured Business Loan to Micro,
Branches and BOs have disbursed loans to the tune of Small and Medium Enterprises (MSMEs) and Small &
`39.38 crore through 1,123 cases. Medium-sized Enterprises (SMEs), Gold Loan, Agri-SME
Loan, Consumer Durable Loan, Home Loan and Education
The BO Model at AU Small Finance Bank Loan to cater to the entire financial lifecycle needs of
encourages the following: customers. Vehicle Loans and Secured Business Loans
constituted the bulk of the retail loan book and revenues.
Entrepreneurship: AU Bank has hand-picked dynamic
individuals to take up the crucial responsibility of BOs The Bank would remain focussed on core retail segments
at a village level. Many of these are either engaged in with emphasis on contiguous deeper expansion in existing
small-time employments like retail shops, juice shops, or geographies and enter new geographies gradually. The Bank
were homemakers etc. These individuals are from nearby would continue to focus on ‘customer delight’ by building
villages, the local area trusts them and they understand strong and personalised relationships with retail clients and
these customers better and are able to persuade them to serving their needs with the use of emerging technologies.
use banking. AU Bank identified their entrepreneurial spirit We customise our product offerings and features according
and encouraged them to become BOs and act responsibly. to customer’s business needs after assessing the business
Your Bank organised regular training programmes for them model of clients. This leads to deeper customer engagement
to gain a better understanding of the banking business and in a cost-effective manner. Your Bank’s operating model is
customers’ needs. lean, credit processes are robust, technology driven and
cost efficient.
Unbanked rural area empowerment: Areas that
had no access to any form of banking, started banking

Corporate Profile
During the year, your Bank enriched its bouquet of product in compliance to regulatory requirement of the LCR
offerings to its customers through ‘digital empowerment’ guidelines, while keeping the business requirements
by offering financial products and services via an online under consideration.
platform against a new set of multiple collaterals. The Bank
would continue to offer and introduce new tailor-made The Bank during the year continued to grow its relationship
products to service the financial needs of customers. with both public and private sector banks, by setting
up inter-bank limits and transacting in money market
Small and Mid-corporate Assets instruments. At the same time, the treasury endeavoured
to optimise cost of funds by encouraging branches to
The Bank’s Small and Mid-corporate business caters to
mobilise deposits at competitive rate of interest in line with
the diverse needs of a wide range of corporate customer
prevailing interest rates scenario.
segments, including SMEs, Agri-SMEs, Indian corporates,
Statutory Reports
financial institutions, mid-market companies and real
On the treasury systems front, the Bank has well-established
estate businesses. This vertical offers a comprehensive
systems and platforms, including the RBI platform
set of products and services to these customers, including
e-Kuber, Treasury Management System by Credence
term loan, working capital finance, trade finance, lease
Analytics, Structured Financial Messaging Systems (SFMS),
rental discounting and other services including finance to
National Electronic Fund Transfer (NEFT), Real Time Gross
Non-banking Financial Companies (NBFCs), microfinance
Settlement System (RTGS) and Clearing Corporation of
companies, Housing Finance Companies (HFCs) and for
India Limited (CCIL) systems, which include money market
construction finance.
and sovereign bond dealing platforms. The Bank’s Treasury
also has in place a robust primary and secondary Data
The disbursements in this segment were `3,764 crore
Centre and Disaster Recovery Centre, in partnership with
against `2,877 crore in the previous year, registering a
external vendors, to secure the live systems, which are vital
growth of 31% and Assets under Management stood
to the Bank’s business continuity and Business Continuity
at `4,129 crore, against `2,739 crore in previous year,
Plan (BCP) for any contingency. All systems and platforms
registering a growth of 51%.
are working seamlessly as per the Treasury requirements.
The Treasury has also successfully implemented its BCP for
Under Business Banking, your Bank caters to all segments
any contingency.
of the businesses, including wholesalers, retailers, traders,
manufacturers, service providers, contractors, distributors,
The Treasury department is responsible for managing
educational institutes, healthcare institutes, etc. for fulfilling
surplus funds by investing in SLR and high-quality Non-SLR
working capital needs, including day-to-day operations,
instruments as per the approved regulatory frameworks
setting up of new units and business expansion.
and internal policies to get optimum risk adjusted
returns. The Treasury has initiated and maintained a Debt
Treasury
Capital Market (DCM) book in FY 2018-19 for short- and
The Treasury Department of the Bank manages asset liability medium-term investments in bonds and debentures,
gaps, fund planning, regulatory liquidity requirements viz thus enhancing return on excess funds as well as create
Cash Reserve Ratio (CRR), Statutory Liquidity Ratio (SLR) and High Quality Liquid Assets (HQLA) to aid in regulatory
Liquidity Coverage Ratio (LCR) and investments portfolio LCR. The Treasury has also initiated active trading in
both SLR and Non-SLR of the Bank. The asset-liability Government securities to generate trading profit by
mismatches and interest rate sensitivities of the Bank are capturing market movements.
efficiently tracked through Structural Liquidity Statements
& Interest Rate Sensitivity and judiciously managed with Financial Institutions Group (FIG)
various market investments and money market products.
Financial Institutions Group (FIG) managed the relationship
On the other hand, the treasury is also responsible for
with financial market participants covering Banks, Mutual
managing and optimising the cost of funds for the Bank
Funds, Insurance Companies, Development Finance
through efficient planning and mix of available resources.
Institutions (DFIs) and Multilaterals, as well as with
associates and intermediaries like credit rating agencies,
The Bank meets its regulatory requirements on CRR and
legal firms, and stock exchanges. The Bank enhanced its
SLR through efficient liquidity management and investment
relationship with domestic DFIs and availed long-term,
in GOI securities, SDLs and T-Bills across varying maturities.
low-cost refinance facilities of substantial amount under
The portfolio durations were efficiently managed in line
various schemes for improvement in liquidity position.
with interest rate view and within the overall risk framework
During the year, FIG facilitated medium and long-term
provided in Investment Policy and under the oversight
liability for the Bank as per requirement and arranged for
of the Bank’s Investment Committee. The treasury also
the setup of fund based and non-fund based limits with
successfully maintained appropriate liquidity buffers
various counter parties and market participants.
96 | 97
To provide cushion in extreme liquidity scenarios, the Bank AU branches for third party tie-ups, ‘Nodal Account’ for
has been able to secure contingency lines from public and aggregator and payment partners and ‘Mangalam Vishesh
private sector banks. The Bank has also tied up with various Account’ for letting customers sweepout to FD from their
banks to ensure availability of trade and remittance products existing current account.
for its clients and has successfully facilitated inward and
outward foreign currency transactions, including issuance Technology and Digital Banking
of trade instruments (Letter of Credit and Bank Guarantees)
Your Bank’s continued its endeavour to become a digital
and processing of trade payments within the capacity of
bank by creating best-in-class customer-centric solutions
AD-II category bank.
and deliver superior customer experience. Leveraging an
omni-channel approach with a multi-product suite, the
The Bank empanelled with all the leading Stock Exchanges
focus has been to create a trusted and recognised Digital
of India (i.e., NSE, BSE, MCX and NCDEX) for acceptance of
Brand in the banking space.
the deposits to be placed by members of the exchange as
margin collateral. This led to new business avenues for the
• Digital Brand
Bank in terms of deposit mobilisation.
The purpose of your Bank has been to simplify banking
Investments for all users. With this core principle for building the
Digital Brand and in order to create a sustainable
The Treasury maintained SLR investments in the form of
long-term business model, we have been targeting to
Central and State Government Securities as per regulatory
use 360° communication plans across multiple digital
requirements of 19% of Net Demand and Time Liability
and social media channels, the objective is to uplift the
(NDTL) within approved policy criteria in terms of duration
brand awareness and consideration scores for your
and risk profile.
Bank, resulting in positive spill-over effects in traditional
businesses too.
Transaction Banking
With innovative thinking and increased ownership, the • Digital Properties
Bank remained committed to provide customers with the
During the year, focus of the Bank remained to deliver
ease of banking and achieved greater convenience through
a seamless omni-channel integrated solution that
following measures:
ensured consistent high-level customer experience
across all channels (website, internet banking, mobile
• No deposit slips
applications and chat bots). The Bank has been working
• Simpler customer instruction forms on state-of-the-art Digital Contact Centre that will be
used for higher customer acquisition and better customer
• Extended banking hours
engagement through innovative models including virtual
• Seeding of AU Bank account to receive Direct Benefit Relationship Manager.
Transfer (DBT) benefit
• Digital Products
• Continuous enhancement in Personal Net Banking and
Mobile Banking • Digital Assets
• Corporate Net Banking Digital Asset is being designed with focus to deliver a
seamless straight-through-disbursal process across
• Payment Gateway Integration
the various digital modes. Strategic and business
• Technology Support for Business Correspondents partnerships and social media campaigns is being
leveraged for customer acquisition. Existing and new-to-
• A
adhaar-enabled Payment Services (AEPS) extended to
bank customers shall apply and get loans through a
BCs where AU customers can perform activities such
well-defined credit and risk evaluation process.
as Cash Withdrawal, Cash Deposit, Fund Transfer via
Aadhaar, Balance Enquiry and Mini Statement.
• Digital Liabilities
• C
ard-based Transactions went live for providing services
AU Abhi App (mobile and web version) are being
to AU customers as well as other bank customers to
deployed by the Bank for Customer acquisition
withdraw cash from BOs/BCs points.
and faster account opening. Customers can open a
The Bank’s strategy is to become digital bank of choice Direct Benefit Account (DBT) with Bank and this is an
and focus has been to offer the easy & convenient tech important technology enabler for increasing the liability
solution to our customers. For this, your Bank started ‘AU base customers.
Sewadwaar’ for collection of EMI/Insurance premium at

Corporate Profile
• Digital Partnerships The Bank is using issuer ratings and short-term and long-term
instruments/bank facilities’ ratings that are assigned by the
Leveraging partnerships for optimal customer experience
accredited rating agencies (i.e., India Ratings, CARE, CRISIL
and increasing customer acquisition will be the focus for
and ICRA) for its debt instruments. The credit rating of the
a fully operational Digital Bank. The various partnerships
Bank was upgraded by CRISIL from ‘A+/Positive’ to ‘AA-/
being looked at are strategic, business and technology with
Stable’ and by ICRA Ratings from ‘A+/Stable’ to ‘AA-/Stable’,
the objective of offering and facilitating the latest and most
covering debt instruments of the Bank in view of strong
competitive products to the customers of the Bank.
consistent performance quarter to quarter.
Ratings of Debt Instruments
Nature of the Debt Instrument Nature of Term India Ratings CRISIL ICRA CARE
Statutory Reports
Non-convertible Debentures Long Term AA-/Stable AA-/Stable AA-/Stable -
Subordinated Debt/Tier II Bonds Long Term AA-/Stable AA-/Stable AA-/Stable -
Bank Loans Long Term AA-/Stable - AA-/Stable AA-/Stable
Certificate of Deposits Short Term A1+ A1+ - -
Transfer to Reserve Further, the Bank issued 1,01,04,364 convertible warrants

to Camas Investments Pte. Ltd. to apply for, get issued and
In terms of applicable RBI regulations, the Bank has
allotted 1 (one) equity share of the Bank at a face value
transferred the following amounts to various reserves for
of `10 (Rupees Ten) each (for every Convertible Warrant),
the financial year ended 31st March 2019.
for cash, in one or more tranches, at a price of `692.77
Transfer to Reserves (Rupees Six Hundred and Ninety Two and Seventy Seven
Amount transferred to Amount (` in crore) paisa including a premium of `682.77), aggregating to an
Statutory Reserve 95.45 amount of `700,00,00,249 (Rupees Seven Hundred Crore
Transfer to Special Reserve U/s 36 (1) (Viii) 37.80 and Two Hundred and Forty-Nine) (Warrants Subscription
Transfer to Capital Reserve 2.76 Consideration) within a period of 18 months from the date
Transfer to Investment Fluctuation Reserve 22.12 of allotment of convertible warrants. The Bank received
partial amount of `175,00,00,063 (Rupees One Hundred
and Seventy-Five Crore and Sixty-Three only) in respect to
Securities Capital
the above convertible warrants.
During FY 2018-19, there was no change in the authorised
share capital of the Bank and it stood at `35,00,000,000 Your Bank also raised Tier-II capital by issuing 5,000 (Five
(Rupees Three Hundred and Fifty Crore only). The paid-up Thousand) fully paid-up, unsecured, subordinated, rated,
capital of the Bank as on 31st March 2019 stood at listed, redeemable, non-convertible bonds with face value
`2,92,35,74,860 (Rupees Two Hundred and Ninety-Two of `10,00,000 (Rupees Ten Lakh Each) aggregating to
Crore Thirty-Five Lakh Seventy-Four Thousand Eight `500,00,00,000 (Rupees Five Hundred Crore only) being
Hundred and Sixty only) consisting of 29,23,57,486 equity classified as subordinated debt and categorised as Tier-II
shares at face value of `10 (Rupees Ten) each. capital Bonds under the Basel II framework. The said Bonds
were allotted to leading financial institutions and Banks.
During FY 2018-19, your Bank issued 43,30,441 equity shares
at a face value of `10 (Rupees Ten) each, fully paid-up for The Bank added `2,32,34,250 (Rupees Two Crore Thirty
cash at an issue price of `692.77 (Rupees Six Hundred and Two Lakh Thirty Four Thousand Two Hundred Fifty) to the
Ninety Two and Seventy Seven paisa including premium paid-up equity share capital by allotting 23,23,425 equity
of `682.77) per equity share, aggregating to an amount shares of face value of `10 (Rupees Ten) each to employees
of `2,99,99,99,612 (Rupees Two Hundred and Ninety-Nine on exercise of options under Employee Stock Option
Crore Ninety-Nine Lakh Ninety-Nine Thousand Six Hundred Plan 2015 (Plan A and Plan B) and ESOP Scheme 2016
and Twelve only) to Camas Investments Pte. Ltd. through as per details mentioned below:
preferential allotment.
98 | 99
Equity Shares allotted on Exercise of ESOPs
ESOP Plan - ESOP Plan - ESOP Scheme

Sr. No. Date of Allotment Total
2015 A 2015 B 2016
1 14th August 2018 2,87,476 1,85,985 53,220 5,26,681
2 27th September 2018 7,16,465 8,32,353 3,960 1,552,778
3 11th December 2018 56,752 57,077 1,800 1,15,629
4 7th March 2019 2,048 15,299 1,10,990 1,28,337
Total No. of Shares 10,62,741 10,90,714 1,69,970 23,23,425
Employees Stock Option Plan (ESOP) Based Employee Benefits) Regulations 2014 as amended
from time to time. In terms of compensation policy of the
Employee Stock Option Schemes, duly approved by the
Bank, employees are granted options as part of Annual
shareholders of the Bank enabled the employees to
Performance Review of their performance and to hire best
participate in the future growth and financial success of
talent at senior management positions. Several factors
the Bank. The Bank provides its employees a platform
including scale, designation, performance, grades, period
to perform and display their long-term commitment
of service, the Bank’s performance, criticality of role & their
towards future growth of the Bank by way of rewarding
contribution is taken consideration for decision on nos.
them through Stock Options. The Employee Stock Option
of ESOPs to be granted to the employees.
Schemes have been devised in accordance with SEBI (Share
The Bank’s shareholders had approved the following Employee Stock Option Schemes:
• EMPLOYEE STOCK OPTION PLAN 2015 - PLAN A

• EMPLOYEE STOCK OPTION PLAN 2015 - PLAN B
• EMPLOYEE STOCK OPTION PLAN 2016
• EMPLOYEE STOCK OPTION PLAN 2018
The details of vesting of various schemes are as follows:
ESOP Schemes Vesting Period
ESOP 2015 – Plan A Vesting Period % of Vesting of Options

1 year from the date of grant or at the time of IPO, 20%
whichever is later
Expiry of 1 year from 1st vesting 30%
Expiry of 2 years from 1st vesting 50%
Total 100%
ESOP 2015 – Plan B Vesting Period % of Vesting of Options
1 year from the date of grant or at the time of IPO 20%
whichever is later
Expiry of 1 year from 1st vesting 30%
Expiry of 2 years from 1st vesting 50%
Total 100%
ESOP 2016 Vesting Period % of Vesting of Options
Options granted under this scheme would vest after 100%
one year but not later than six years from the date of
Grant of such Options
ESOP 2018 Vesting Period
Options granted under this scheme would vest after 100%
one year but not later than six years from the date of
Grant of such Options

Corporate Profile
Details of Existing ESOP Schemes as on 31St March 2019
Particulars ESOP Plan A 2015 ESOP Plan B 2015 ESOP Scheme 2016 ESOP Scheme 2018
Date of Shareholders Approval 31 August 2015

st
31 August 2015
st
10 October 2016
th
07th August 2018
Total No. of Options Approved 38,36,058 49,33,194 21,00,000 49,33,200
Total No. of Options Outstanding at 31,08,020 30,56,541 13,87,321 -
the Beginning of the Period
Total No. of Options Granted - 1,146 86,864 20,13,928*
(during FY 2018-19)
The Pricing Formula/Price in ` 10.11 33.37 140 Market Price Linked
Options Vested (during FY 2018-19) 11,00,018 11,29,510 2,53,538 Nil
Options Exercised (during FY 2018-19) 10,62,741 10,90,714 1,69,970 Nil
Statutory Reports
Total No. of Shares Arising as a Result 10,62,741 10,90,714 1,69,970 Nil
of Exercise of Options
Options Lapsed/Forfeited (during 30,032 43,672 1,99,255 46,980
FY 2018-19) (Available for Re-issue)
Total No. of Options Exercisable at 33,865 37,230 78,142 -
the End of the Year
Total No. of Options Outstanding at 2,015,247 19,23,301 11,04,960 19,66,948*
the End of the Year
Variation in Terms of Options No No No No
Money Realised by Exercise of Options 1,07,44,311.43 3,63,97,126.18 2,37,95,800 Nil
(during FY 2018-19) (in `)
Total No. of Options Granted to Senior Please refer Note 1 Please refer Note 1 Please refer Note 1 Nil
Management Personnel (SMPs)
Any other employee who received Please refer Note 2 Please refer Note 2 Please refer Note 2 Nil
a grant in any one year of options
amounting to 5% or more of options
granted during that year
Identified employees who are granted Nil Nil Nil Nil
options, during any one year equal to
or exceeding 1% of the issued capital
(excluding outstanding warrants
and conversions) of the Company at
the time of grant
Diluted EPS of the Company after
considering the effect of potential
equity shares on account of Refer Note 4 -
exercise of Options
Impact of the Difference between
the Intrinsic Value of the Options
and the Fair Value of the Options on Refer Note 4 -
Profits and on EPS
Weighted Average Share/Exercise 10.11 33.37 140 No shares were
Price of the Shares Exercised during exercised under this
the Year (in `) scheme during the year
Weighted Average Fair Values of the Please refer Schedule 18 (7) to Notes to accounts to Audited Financial -
Outstanding Options (in `) Results for FY 2018-19
*10,00,000 ESOPs under ESOP Scheme 2018 were granted to Mr. Uttam Tibrewal, Whole Time Director during the year and the same are subject to RBI approval.
100 | 101
Note 1
Following are the total no. of stock options that have been granted to the SMPs during the financial year ended
31st March 2019
No. of ESOPs No. of ESOPs No. of ESOPs No. of ESOPs
S. No. Name Designation Granted in ESOP Granted in ESOP Granted in ESOP Granted in ESOP
Plan-A 2015 Plan-B 2015 Scheme 2016 Scheme 2018
1 Deepak Jain Chief Financial Officer - - -

5,00,000
2 Manoj Tibrewal Group Head HR, - - - 5,00,000

Marketing & Distribution
3 Ashok Khandelwal Chief Compliance - - - 4,000
Officer
4 Sumit Madan Chief of Branch - - - 15,000
Banking
5 Mayank Markanday Chief Risk - - - 10,000
Officer
6 Rishi Dhariwal Chief of Secured - - - 7,500
Business Loan
7 Vijendra Chief of Operations - Assets - - - 5,000
Singh Shekhawat
8 Yogesh Jain Group Head Strategy - - - - 20,000
Treasury, FIG, DCM,
Wholesale Liability and
Investor Relation
9 Vinay Vaish Chief of Credit Risk - - - 4,000
10 Nitin Gupta Chief Audit Officer - - - 3,000
11 Manmohan Parnami Company Secretary - - - 3,000
12 Amiya Dikshit* Chief Technology Officer - - - 0
*Amiya Dikshit resigned and was relieved during FY 2018-19 and no ESOPs were exercisable during the tenure of his employment.
Note 2
Following are the details of Employees who received a grant in any one year of ESOPs amounting to 5% or more of ESOPs
granted during that year
No. of ESOPs No. of ESOPs No. of ESOPs No. of ESOPs
S. No. Name Designation Granted in ESOP Granted in ESOP Granted in ESOP Granted in ESOP
Plan-A 2015 Plan-B 2015 2016 Scheme 2018
1 Uttam Tibrewal Whole Time Director* - - - 10,00,000

2 Manoj Tibrewal Group Head HR, - - - 5,00,000
Marketing & Distribution
3 Deepak Jain Chief Financial Officer - - - 5,00,000
* 10,00,000 ESOPs under ESOP Scheme 2018 were granted to Mr. Uttam Tibrewal, Whole Time Director during the year and the same are subject
to RBI approval.
Note 3
The SEBI has prescribed two methods to account for stock grants: (i) the intrinsic value method and (ii) the fair value
method. The Bank adopts the intrinsic value method to account for the stock options it grants to the employees.
The Bank also calculates the fair value of options at the time of grant, using the Black-Scholes pricing model with the
following assumptions:
Particulars 31st March 2019
Risk-free Interest Rate (%) 7.30% – 8.03%

Expected Life (years) 3 years – 5.5 Years
Expected Volatility (%) 37.28% – 38.39%
Expected Dividend Rate (%) 0%

Corporate Profile
Note 4
The Bank measures the cost of ESOP using the intrinsic value method. Had the Bank used the fair value model to determine
compensation, its Profit after Tax and EPS as reported would have changed to the amounts indicated below:
(` in crore)
Year Ended Year Ended
Particulars
31st March 2019 31st March 2018
Profit after Tax as Reported 381.81 292.04

Add: ESOP Cost Using Intrinsic Value Method (Net of Tax) 25.11 9.24
Less: ESOP Cost Using Fair Value Method (Net of Tax) 36.38 12.51
Profit after Tax (Adjusted) 370.54 288.77
EPS
Statutory Reports
Basic
- As Reported 13.16 10.26
- Adjusted for ESOP Cost Using Fair Value Method 12.77 10.14
Diluted
- As Reported 12.90 10.00
- Adjusted for ESOP Cost Using Fair Value Method 12.52 9.89
As on As on
Particulars
31st March 2019 31st March 2018
Stock Options Outstanding (Gross) 103.75 94.04

Deferred Compensation Cost Outstanding 44.87 73.76
Stock Options Outstanding (Net) 58.88 20.28
The Bank has granted 10,00,000 stock options on of SEBI (Listing Obligations and Disclosure Requirements)
30th August 2018 under Plan D1 and 38,702 and 10,18,758 Regulations, 2015.
stock options on 27th October 2017 under Plan A3 and Plan
B5, respectively, to Whole time Director which are pending Deposits
for RBI Approval. Accordingly, these options have not been
Being a banking company, the disclosures required as per
considered for the purpose of computing the impact of
Rule 8 (5) (v) & (vi) of the Companies (Accounts) Rules, 2014,
ESOP fair value on profit before tax.
read with Sections 73 to 76 of the Companies Act, 2013 are
not applicable.
Re-classification of Certain Persons from the
Promoter Group to Public Category
Particulars of Loans, Guarantees and Investments
In pursuance to the Regulation 31A of SEBI (Listing
Pursuant to Section 186 (11) of Companies Act, 2013, loans
Obligations and Disclosure Requirements) Regulations,
made, guarantees given or securities provided or acquisition
2015, your Bank re-classified some of its promoter group i.e.,
of securities by a Banking company are carried out in
Mr. Niranjan Lal Aggarwal, Mr. Ajay Agarwal, Mr. Ashok Kumar
its ordinary course of business and are exempted from
Agarwal, Mr. Baldev Agarwal, Mr. Dinesh Kumar Agarwal,
disclosure requirement in the Annual Report. Hence, there
Mr. Mahender Kumar Agarwal, Mr. Manoj Kumar
is no disclosure being made herein in this regard.
Agarwal, Mr. Srikant Kedia, Mr. Suresh Chand Kedia,
Ms. Anita Aggarwal, Ms. Bina Agarwal, Ms. Chanda Devi Kedia,
Ms. Dropathy Jaipuria, Ms. Pinki Agarwal, Ms. Sunita Gupta B. CORPORATE GOVERNANCE
and M/s Natural Fab, who were not directly or indirectly
The Report on Corporate Governance for FY 2018-19, along
exercising control over the affairs of the Bank, to public
with the certificate issued by Practicing Company Secretary,
category. They were neither holding any key managerial
CS Mr. Manoj Maheshwari, confirming the compliance to
positions or representations of the Board of Directors in
applicable requirements related to corporate governance as
the Bank, nor engaged in any management or day-to-day
stipulated under Chapter IV of the SEBI (Listing Obligations
affairs and also do not have any right either to appoint any
and Disclosure Requirements) Regulations, 2015 forms part
Director or an ability to control the management or policy
of this Annual Report as Annexure I.
decisions of the Bank in any manner.
Board and Board Committees
Your Bank duly received approvals from Stock Exchanges
and the same were disclosed in compliance of Regulation 30 The Board of Directors holds fiduciary position and is
entrusted with the responsibility to act in the best interests
102 | 103
of the Bank. The Board at its meetings deliberate and decide account the views of the Executive and Non-executive
on strategic issues including review of business policies, Directors and assessed the quality, quantity and timeliness
financial matters, discuss on business performance and of flow of information between the Management and the
other critical matters for the Bank. Committees constituted Board for effective discharge of their duties.
by the Board focus on specific areas and take informed
decisions within the framework of the delegated authority No sitting fees was paid to the Independent Directors of the
and responsibility and make specific recommendations Bank for participating in the said meeting.
to the Board on matters under its purview. Decisions and
recommendations of the committees are placed before the Independent Woman Director
Board for consideration and approval as required.
In terms of the provisions of Section 149 of the Companies
Act, 2013 and Regulation 17 (1) (a) of SEBI (Listing Obligations
Board Meetings
and Disclosure Requirements), Regulations 2015, your
During FY 2018-19, seven (7) Board meetings were convened Bank continues to comply with the requirement and has
and held, the details of which are given in the Corporate one Independent Woman Director on its Board.
Governance Report, forms part of this report as Annexure
I. The intervening gap between the meetings was within Board of Directors and Key Managerial Personnel
the period prescribed under the Companies Act, 2013,
The composition of the Board of Directors of the Bank
Secretarial Standard I and as per SEBI (Listing Obligations &
is in accordance with the Banking Regulation Act, 1949,
Disclosure Requirements) Regulations 2015.
the Companies Act, 2013 and SEBI (Listing Obligations
and Disclosure Requirements) Regulations, 2015. As on
Committees of the Board
31st March 2019, the Board of Directors comprises seven (7)
The Board places significant reliance on its committees Directors, out of which five (5) are Non-executive Directors.
by delegating responsibilities to assist it in carrying out its The Chairman of the Board and three (3) other Directors
function under its supervision and stewardship. It therefore are Independent (Non-executive Directors) including one
remains crucial that effective linkages are in place between (1) Woman Independent Director. All the Directors have rich
the committees and the Board as a whole. experience and specialised knowledge in sectors covering
banking, economics, law, finance, accountancy and other
The Board Committees constitution is in acquiescence of relevant areas.
provisions of the Companies Act, 2013, the relevant rules
made thereunder, SEBI (Listing Obligations and Disclosure Your Bank’s Board consists of professionals who have
Requirements) Regulations, 2015, Banking Regulation Act, the knowledge and experience required in the banking
1949, other guidelines issued by RBI from time to time industry. The responsibilities of the Board inter alia include
and the Articles of Association of the Bank. The details formulation of policies, taking new initiatives, performance
of the Board Committees of the Bank are disclosed in review, monitoring of plans and pursuing of policies and
the Corporate Governance Report, which forms part procedures and ensuring that the Bank operates under the
of this report. regulatory framework laid down by the RBI for Banks.
Meetings of Independent Directors The remuneration/sitting fees paid to the Directors during
the year has been disclosed in the Corporate Governance
Your Bank conducted a separate meeting of Independent
Report as Annexure I.
Directors consisting of Mr. Mannil Venugopalan,
Mr. Krishan Kant Rathi, Mr. Raj Vikash Verma and
The following appointment on the Board was made
Ms. Jyoti Narang as prescribed under SEBI (Listing
during the year.
2015 and Section 149(6) of Companies Act, 2013.
Appointment of Mr. Narendra Ostawal as
Additional Director (Non-executive)
During the year under review, the Independent Directors
of the Bank met on 26th April 2018 without the presence of The Board of the Bank, in its meeting held on
the Non-independent Directors and Members of the Senior 17th January 2019, appointed Mr. Narendra Ostawal as
Management of the Bank. Additional Director (Non-executive) (DIN: 06530414) of the
Bank. Prior to this, he was appointed as a Nominee Director
At the said meeting, the Independent Directors of the Bank on behalf of Redwood Investments Ltd., fund advised by
inter alia reviewed the performance of the Non-independent Warburg Pincus. Further, no remuneration was paid to
Directors, the Board as a whole and reviewed the Mr. Narendra Ostawal during the period under review.
performance of the Chairman of the Bank taking into

Corporate Profile
The details of the brief profile of Mr. Narendra Ostawal is your Bank as defined under section 2 (51) of Companies
available on the website of the Bank at www.aubank.in/ Act, 2013. There was no change in composition of Key
about-us/board-directors Managerial Personnel of the Bank.
Declaration of Independence Evaluation of the Directors, the Board and Its

Committees
The Bank has received necessary declarations from
each Independent Director under Section 149(6) and Pursuant to the provisions of the Companies Act, 2013,
149(7) of the Companies Act, 2013 and Regulation 16(1) Regulation 17 (10) and other applicable Regulations of
(b) and Regulation 25(8) of the SEBI (Listing Obligations SEBI (Listing Obligations and Disclosure Requirements)
and Disclosure Requirements) Regulations, 2015 (Listing Regulations 2015 and in consonance with Guidance Note
Regulations), that they meet the criteria of independence on Board Evaluation issued by the SEBI, the Board on the
Statutory Reports
laid down thereunder. recommendation of the Nomination and Remuneration
Committee of the Bank carried out an annual performance
Retirement by Rotation evaluation of the Board as a whole and directors individually.
The Board also carried evaluation of the working of its
In terms of Section 152 of the Companies Act, 2013,
various Committees for the year under consideration.
Mr. Uttam Tibrewal, Whole Time Director, shall retire at
the ensuing AGM and being eligible for reappointment,
The performance evaluation of the Directors was carried
offers himself for re-appointment. The Board recommends
out by the entire Board, other than the Director being
his re-appointment at the ensuing AGM and requisite
evaluated. The performance evaluation of the Chairman
information required under SEBI (Listing Obligations and
and the Non-independent Directors were carried out by the
Disclosure Requirements) Regulations, 2015 and under
Independent Directors. The Nomination and Remuneration
Secretarial Standard - II has been provided with the
Committee carried out the performance evaluation of all
notice of the AGM.
the Directors of the Bank. The Directors expressed their
satisfaction over the evaluation process.
Key Managerial Personnel
Mr. Sanjay Agarwal, Managing Director & CEO, The Evaluation process covers a structured questionnaire
Mr. Uttam Tibrewal, Whole Time Director, Mr. Deepak Jain, for evaluation by Board members and format has been
Chief Financial Officer and Mr. Manmohan Parnami, designed after taking inputs received from the Directors
Company Secretary are Key Managerial Personnel of and process of evaluation has been detailed below:
Board Evaluation Process
Nomination and Meeting of the

Board of Directors
Remuneration Committee Independent Directors
• Evaluation of Individual Directors • Evaluation of Non-independent • Evaluation of Board as a whole

Directors
• Evaluation of all Directors
• Evaluation of Board as a whole
• Evaluation of Board Committees
• Evaluation of Chairman of the Bank
Familiarisation Programme for Directors

The Bank conducted orientation programme for the to Directors. These programmes are also hosted
induction of Directors and during the year, programme on the website of the Bank and can be accessed at
organised by reputed institutes were attended by the www.aubank.in/au-notice-board
Directors covering their roles and responsibility, IT Risks,
cyber security, compliance and other governance aspects Corporate Social Responsibility
in the Bank. The Corporate Governance Report for
In compliance with the provision of Section 135 of the
FY 2018-19 contains the requisite information and the
Companies Act, 2013 read with the Companies (Corporate
details of the familiarisation programmes imparted
104 | 105
Social Responsibility Policy) Rules, 2014, the Bank has set In today’s disruptive digital environment, it is critical to build
up a Corporate Social Responsibility (CSR) Committee. a high-quality, robust talent pool with adaptability skills
for the changing needs of the workplace for a sustained
Your Bank thoughtfully spent its CSR funds and selected competitive advantage and to achieve accelerated growth.
few projects post assessment of their sustainable impact The Bank has always emphasised on a knowledge-driven
on the society. The primary focus areas were covering the approach for visualising the future and bringing that future
field of livelihood enhancement, financial & digital literacy to the present. The Bank focussed on developing the
and development of sports. The contribution under CSR capacity and capability to nurture the brightest and best
was carried out by AU Foundation through its AU Skill quality talent.
Academy, AU Sports Village and in collaboration with
specialised implementing agencies. The Bank has devised Anti-bribery and Anti-corruption Policy
long term strategy to take up sustainable projects that
The Bank adopts a ‘zero-tolerance approach’ to bribery and
have widespread and long-lasting impact on the society.
corruption and is committed to act professionally, fairly and
An overview of the CSR programmes undertaken by the
with integrity in its dealings wherever it operates. The Bank
Bank during FY 2018-19 is detailed in the Corporate Social
has an Anti-bribery and Anti-Corruption Policy laying down
Responsibility Report as Annexure II.
the principles for carrying out banking business in an
honest and ethical manner.
The CSR Policy, as recommended by the CSR Committee
and approved by the Board, is available on the website of
The Anti-bribery and Anti-corruption Policy as approved
the Bank at www.aubank.in/au-notice-board
by the Board is available on the website of the Bank at
www.aubank.in/au-notice-board
Social Environmental and Management System
The Social Environmental and Management System (SEMS) Disclosure under Section 22 of the Sexual
is a set of policies, procedures, tools and internal capacity Harassment of Women at Workplace (Prevention,
to identify and manage a financial institution’s exposure Prohibition and Redressal) Act, 2013
to the environmental and social risks of its customers.
The primary objective of the Policy on Prevention and
The Bank endeavours to benchmark itself with the best of
Redressal Against Sexual Harassment is to protect the
corporates in India and continued its focus to implement
women employees from sexual harassment at the place
Environmental, Social and Governance (ESG) practices.
of work. Your Bank constituted an Internal Complaints
The procedures and decision-making process of the SEMS
Committee in compliance with the provisions of The
are systematically incorporated at each stage of transaction
Sexual Harassment of Women at Workplace (Prevention,
appraisal and monitoring.
Prohibition and Redressal) Act, 2013 to review, investigate
and take suitable actions on complaints and there is
Awareness is also created among vendors and customers
a Board-level Disciplinary Committee that reviews the
to comply with applicable social and environmental laws.
decisions taken by the Internal Complaints Committee.
Human Capital
The complaints received and the details relating thereto
Your Bank endeavours to provide a conducive workplace were as follows for the period under review:
with best-in-class standards and believes that employees Heading Nos.
are the most important assets. To ensure that an effective
and the right resource is acquired, your Bank continuously No. of Complaints Pending at the 1
strengthens and updates its hiring mechanism. Beginning of the Year
No. of Complaints Received and Resolved 1
During FY 2018-19, your Bank expanded its workforce to during the year
12,623 employees as on 31st March 2019 vis-à-vis 11,151 No. of Complaints Pending at the End of the Year 0
employees as on 31st March 2018.
Extract of Annual Return
Your Bank, through its Human Resource Department,
Pursuant to Section 134(3)(a) and Section 92(3) of the
nurtures its employees through robust learning and
Companies Act, 2013 read with Rule 12 of the Companies
development programme. A knowledge-driven approach
(Management and Administration) Rules, 2014, the
is followed for designing & organising relevant training
extract of the Annual Return as on 31st March 2019, in the
programmes to make employees ready for challenges and
prescribed form MGT-9 forms part of this report under
drive success in their functional roles.
Annexure VI and is available on the website of the Bank at
https://www.aubank.in/investor-relations.

Corporate Profile
Compensation Policy observe any unethical and improper practices or any other
alleged wrongful conduct in the Bank. The policy aims at
The objective of the Compensation Policy is to regulate
establishing an efficient vigil mechanism in the Bank to
the appointment and remuneration of Directors (including
quickly spot aberrations and deal with them at the earliest.
Independent Directors), KMP, SMP and other employees
of the Bank according to the criteria formulated by the
The policy devised is aligned to the recommendations of
Nomination and Remuneration Committee of the Board
Protected Disclosure Scheme for Private Sector and Foreign
under the requirement of the Companies Act, 2013 read
Banks, instituted by RBI and in view of amendments in SEBI
with applicable Rules and the SEBI (Listing Obligations and
(Prohibition of Insider Trading) Regulations, 2015, the said
Disclosure Requirements) Regulations, 2015 and guidelines
policy has been amended by insertion of clause to report
issued by RBI in this regard.
instances of leak of Unpublished Price Sensitive Information.
Statutory Reports
The key objectives of the Compensation Policy are as follows:
The Vigil Mechanism provides a channel to the
employees, Directors and other stakeholders to report
• To institutionalise a mechanism for the
to the management about unethical behaviour, actual
appointment/removal/dismissal of Directors, lay
or suspected fraud or violation of the Codes of Conduct,
down selection criteria for appointment of a Director,
regulatory requirements, incorrect or misrepresentation of
formulate the criteria for determining qualifications,
any financial statements and such other matters. The Chief
positive attributes and independence of a Director and
Vigilance Officer of the Bank act as a Special Assistant/
recommend to the Board
Advisor to the Managing Director (MD & CEO) of the Bank
• To formulate the criteria for evaluation of performance of in the discharge of the vigilance functions. He is responsible
the Directors on the Board for ensuring and promoting a culture of speaking up/raising
red flags on matters relating to breaches/violations of the
• To establish standards on compensation/remuneration,
Bank’s Code of Conduct or any fraudulent transactions and
including fixed and variable, which are in alignment with
provides a non-threatening environment to employees to
the applicable rules and regulations and are based on the
discuss matters relating to the Bank’s Code of Conduct,
trends, practices of remuneration prevailing in the industry
suspected unethical behaviour, malpractices, wrongful
• To define internal guidelines for the payment of conduct, frauds, violations of law and questionable
perquisites to the Directors, Key Managerial Personnels accounting or auditing matters, which build trust and
(KMPs), Senior Management Personnels (SMPs) and other transparency in the Bank. During the year, no person was
employees of the Bank denied access to the Audit Committee or its Chairman to
raise his/her concern under the Vigil Mechanism.
The Compensation Policy is available on the website of the
Bank at www.aubank.in/au-notice-board
The Whistle Blower Policy and Vigil Mechanism as approved
by Board are available on the website of the Bank at
Disclosure on Remuneration
The ratio of the remuneration of each Director to the
median employee’s remuneration and other details in Related Party Transactions
terms of sub section 12 of Section 197 of the Companies Act,
The Board approved Related Party Transactions and
2013 read with Rule 5(1) of the Companies (Appointment
Materiality Policy as per the provisions of the Companies Act,
and Remuneration of Managerial Personnel) Rules, 2014,
2013 read with the rules made thereunder and SEBI (Listing
form part of this Report and is annexed as Annexure III
to this Report.
2015, described the related party transactions requiring
requisite approvals and requirements of appropriate
The statement containing particulars of employees as
reporting and disclosure of transactions between the Bank
required under Section 197(12) of the Companies Act,
and its related parties.
2013 read with Rule 5(2) and Rule 5(3) of the Companies
(Appointment and Remuneration of Managerial Personnel)
During FY 2018-19, the Bank has not entered any materially
Rules, 2014, forms part of this Report and is annexed as
significant transactions with its Promoters, Directors,
Annexure IV to this Report.
management or relative of the Directors, which could lead
to potential conflict of interest between the Bank and these
Whistle Blower Policy and Vigil Mechanism
parties, other than the transaction entered in the ordinary
Whistle Blower Policy has been devised with a view to provide course of business and the transactions entered into by
a mechanism to employees, customer and stakeholders the Bank are on ‘arm’s length basis’. On quarterly basis,
of the Bank to approach the Chief Vigilance Officer and the Audit Committee of the Bank is apprised of all specified
thereafter Disciplinary Committee of the Bank in case they details of related party transactions. Hence, pursuant to
106 | 107
Section 134 (3) (h) of the Companies Act, 2013 read with Material Orders Passed by Regulators or Courts or
Rule 8 (2) of the Companies (Accounts) Rules, 2014, there Tribunals, and Penalties and Punishment
are no related party transactions to be reported under
There are no material orders passed by the regulators/
Section 188 (1) of the Companies Act, 2013, in form AOC-2.
courts/tribunals during FY 2018-19, which would impact the
The requisite disclosure has been made under Schedule 18
going concern status of the Bank and its future operations.
of the notes forming part of audited financial statements
for the year ended 31st March 2019.
The Bank has complied with the applicable requirements
and no strictures or penalties were imposed on the
The Related Party Transactions and Materiality Policy as
Bank by the RBI, Stock Exchanges and SEBI during the
approved by the Board is available on the website of the
year under review.
Bank at www.aubank.in/au-notice-board
Material Changes and Commitments, if any,
Code of Conduct for Directors and SMPs
Affecting the Financial Position of the Bank
The Board of Directors of the Bank adopted the Code
There are no material changes affecting the financial
of Conduct for the Directors and Senior Management
position of Bank that have occurred between the end of
Personnel of the Bank in compliance with Regulation 17(5) of
FY 2018-19 of the Bank to which the financial statements
the SEBI (Listing Obligations and Disclosure Requirements)
relate and the date of this Board’s Report.
Regulations, 2015, which sets forth the guiding principles
on which Bank’s Board and Senior Management Personnel
Maintenance of Cost Records
shall operate and conduct themselves with stakeholders,
including government and regulatory agencies, media, etc. Being a banking company, the Bank is not required to
maintain cost records as per sub-section (1) of Section 148
In respect of FY 2018-19, all Board members and Senior of the Companies Act, 2013.
Management personnel of the Bank have affirmed the
compliance with the code as applicable to them and a Risk Management Framework
declaration to this effect signed by the Managing Director
Robust risk management structure has been devised that
& CEO and forms part of the Corporate Governance Report
proactively identifies the risks faced by the Bank and helps
as Annexure I.
in mitigating them. Risk Management Committee (RMCB) of
the Board supervises the risk management functions and
The Bank’s Code of Conduct for Directors and Senior
advises on risk mitigation strategies, thereby bringing a
Management is available on the website of the Bank at
top-down focus to risk management.
The Risk Management Department headed by the Chief Risk
Code for Prevention of Insider Trading
Officer administers the risk management functions in the
In compliance with the SEBI (Prohibition of Insider Bank through dedicated divisions i.e., Credit Risk, Market
Trading) Regulations 2015, the Bank has approved code Risk, Operational Risk, Fraud Risk and Information Security
for prohibition of insider trading in the shares of the Risk under the aegis of Board approved risk management
Bank, which inter alia, prohibits trading in shares of the policies and approval & responsibility delegation matrix.
Bank by insiders while in possession of unpublished price
sensitive information in relation to the Bank and in view The detailed note on Risk Management is covered under
of amendments in SEBI (Prohibition of Insider Trading) Management Discussion and Analysis section, which forms
Regulations, 2015, requisite amendments were carried out part of this Annual Report.
in the code and effective from 1st April 2019.
The Enterprise Risk Management framework is a layered
Code of Conduct for Employees structure and broadly consists of the following components
for effective risk management across the Bank.
Code of Conduct is a comprehensive written code which is
applicable to all employees and lays down the Principles
(a) Credit Risk Management
and standards that govern the activities of the Bank and its
There is Credit Risk and NPA Management Committee
employees to ensure and promote ethical behaviour within
(CRANPAC) which reports to Risk Management Committee
the governance framework and attempts to set forth the
of the Board. The CRANPAC overseas and reviews the credit
guiding principles and values on which the Bank’s employees
risk and ensures that Bank’s operations are run as per the
shall operate and conduct its business with its all stakeholders
credit risk framework laid down by the RMCB & Board of
including government, regulatory agencies, media and
the Bank. The CRANPAC is responsible for formulation of
others with whom they are connected or interact with.
standards for presentation of credit proposals, financial

Corporate Profile
covenants, rating standards and benchmarks, delegation & Information Systems Security Committee. This committee
of credit approving powers, prudential limits on large reviews and monitors IT security infrastructure and
credit exposures, asset concentration, standards for loan vigilance over IT related vulnerabilities against emerging
collateral, portfolio management, loan review mechanism, cyber security risks. The Chief Information Security Officer
risk concentration, risk monitoring and evaluation, (CISO) is responsible for monitoring the information security
provisioning, regulatory and other issues around it. risk covering all aspects of data security for the Bank who
reports to Chief Risk Officer (CRO). Cyber Security Operation
(b) Operational Risk Management Center (CSOC) with qualified professionals report into CISO
Your Bank has in place a Board delegated committee for for monitoring of real-time cyber security incidents.
Operational Risk Management (ORMC) which reports
to (RMCB) for review and advise for implementation (f) Business Continuity Plan
of measures for risk mitigation. The Bank follows an Your Bank has put in place a comprehensive Business
Statutory Reports
integrated risk approach where operational risks & its Continuity Management (BCM) plan, policy and procedures
monitoring folds into CRO and ORMC. The Bank has to ensure continuity of critical operations of the Bank in the
business continuity framework to ensure the continuity of event of any disaster/incident affecting business continuity.
services in the event of any catastrophic event. Your Bank’s The Bank’s business continuity programme is developed
operational risk management framework is designed with considering the criticality of the functions performed and
a clear understanding of various operational risks faced the systems used to minimise the operational, financial,
by the Bank and for its continuous monitoring disciplined legal and other material consequences arising from such
risk assessment & mitigation measures were operating a disaster and focus is on ensuring faster recovery of/
effectively during the year. minimizing impact on the IT systems of the Bank.
(c) Fraud Risk Management (g) Cyber Security Management

Your Bank has effective fraud risk management framework Technology has drastically changed the banking services,
and Risk Containment Unit (RCU) that is guided by a Board products, methods of operation and the way banks
approved Fraud Risk Management Policy. Fraud reported function. Your Bank has been able to offer more products
in the Bank are apprised to the Audit Committee and to increase customer’s delight and operational efficiency
Board and fraud in excess of `1 crore or more are and reduce operational expenses of banking services.
specifically reported and dealt by the SFMC Committee of However, it is equally true that the advent of technology has
the Board. Frauds in banks occur when the safeguards are also made banks vulnerable to cyber-attacks. Cyber security
inadequate or the procedural checks are not adhered to, is the combination of technologies, processes and practices
leaving the system/bank vulnerable to internal or external designed to protect networks, computers, programmes
perpetrators. The only effective defence the Bank can have and data from cyber-attacks, damage or unauthorised
against frauds is to continuously strengthen its systems, access. Cyber space is a complex environment consisting
operational practices, procedures, controls and review of interactions between people, software and services,
mechanism so that fraud-prone areas are sanitised against supported by worldwide distribution of Information and
internal and external breaches and these control measures Communication Technology (ICT) devices and networks.
operate effectively.
To combat growing cyber threats and enhance the resilience
(d) Market Risk, Liquidity and Asset Liability of the banking system to address cyber risks, your Bank
Management has set up a framework for cyber security in compliance
Your Bank has a well-developed market risk framework with the guidelines issued by the RBI. During the year, the
comprising Board-approved policies and established Directors and Senior Management attended the training &
practices. The Bank has in place an integrated risk certification programme organised by IDRBT for awareness
measurement framework that captures all components of about current IT and cyber security issues.
market risks. The Asset Liability Management Committee
(ALCO) of the Bank oversees the framework for identification, Statutory Auditors & their report
measurement and management of market risk, interest rate
M/s. S.R. Batliboi & Associates LLP (Firm Registration No.
risk and liquidity risk in the Bank and ensures compliance
101049W/E300004) were appointed as the Statutory
with established internal and regulatory prudential limits.
Auditors for a period of four (4) years by the Members
of the Bank at the (22nd) Twenty Second Annual General
(e) IT Risk Management
Meeting held on 27th September 2017, to hold office from
Your Bank has established robust information and cyber
the conclusion of the 22nd Annual General Meeting till the
security framework for securing its IT infrastructure and
conclusion of the 26th Annual General Meeting of the Bank, in
systems. There is a dedicated IT Steering and Information
accordance with the provisions of the Companies Act, 2013.
Security Committee which reports to Board-level IT Strategy
108 | 109
The Statutory Auditors have confirmed their eligibility under Senior Management on the quality and effectiveness of the
Section 141 of the Companies Act, 2013. Further, as required Bank’s internal control, risk management and governance
under the relevant provisions of SEBI (Listing Obligations & systems and processes.
Disclosure Requirements) Regulations 2015, the Statutory
Auditors had also confirmed that they had subjected Proper internal financial controls were in place and were
themselves to the peer review process of the Institute of operating effectively during the year. Further, the statutory
Chartered Accountants of India (ICAI) and they hold a valid auditors have, in compliance with the requirements of the
certificate issued by the Peer Review Board of ICAI and the Companies Act, 2013, issued an opinion with respect to the
Board has upon recommendation of the Audit Committee adequacy of the internal financial controls over financial
proposed the ratification of their appointment as Statutory reporting of the Bank and the operating effectiveness
Auditors for the FY 2019-20, subject to approval of of such controls details of which may be referred to in
shareholders at the ensuing AGM and the RBI. the Auditor’s Report attached to the Audited Financial
Statements of FY 2018-19.
There are no qualifications, reservations or adverse
remarks made by M/s. S.R. Batliboi & Associates LLP, Compliance
Chartered Accountants, Statutory Auditors of the Bank, in
Strong compliance & governance culture has been
their report. Further, pursuant to Section 143(12) of the
established with the objective to build trust & transparency
Companies Act, 2013, the Statutory Auditors of the Bank
among all stakeholders and a dedicated Compliance
have not reported any instances of frauds committed in the
Department headed by the Chief Compliance Officer for
Bank by its officers or employees.
ensuring regulatory compliance across all businesses and
operations has been setup.
Secretarial Auditors & their report
In compliance with the provisions of Section 204 of the The Board, Audit Committee & Risk Management
Companies Act, 2013 and the Companies (Appointment Committee of the Bank oversee the implementation of the
and Remuneration of Managerial Personnel) Rules, 2014, entire compliance framework and risk management system
the Board in its meeting dated 26th April 2018 upon across the Bank.
recommendation of the Audit Committee appointed
M/s. V.M. & Associates, Practicing Company Secretaries
C. BUSINESS RESPONSIBILITY REPORT
(Registration No. P1984RJ039200) to undertake the
Secretarial Audit of the Bank during the financial year Pursuant to Regulation 34 (2) (f) of SEBI (Listing Obligations
ended 31st March 2019. The Secretarial Audit Report for and Disclosure Requirements) Regulations, 2015, a
FY 2018-19 is annexed herewith as Annexure V. Business Responsibility Report (BRR) is required to be
published by the Top 500 listed companies based on market
There were no observations or qualifications made by capitalisation. The BRR describes the initiatives taken by
the Secretarial Auditor in its Report (except expense on the Bank from environmental, social and governance
CSR activities below the prescribed limit); justification of perspective in the format prescribed under SEBI Circular
observation covering reasons for not being able to carry No. CIR/CFD/CMD/10/2015 and the same is attached
out CSR expenditure has been provided in the report on herewith as Annexure VII and placed on the website of the
CSR attached as Annexure II to this Board’s Report. Bank at www.aubank.in/investor-relations.
Internal Financial Controls System and

D. MANAGEMENT DISCUSSION AND ANALYSIS
their Adequacy
The Management Discussion and Analysis Report for FY
Your Bank has an effective internal control system calibrated
2018-19 is presented in a separate section forming part of
to the risk appetite of the Bank and aligned to the scale, size
this Annual Report.
and complexity of its operations. The scope and authority
of the risk-based internal audit function is defined in the
Internal Audit Policy of the Bank duly approved by the Board. E. OTHER STATUTORY DISCLOSURES
Conservation of energy and technology absorption
The audit function essentially validates the compliances of
Bank’s processes and operations with regulatory guidelines, Your Bank as a responsible organisation established
accounting procedures and the Bank’s own internal rules and implemented the required systems and processes
and guidelines. to conserve energy aligned to its nature of the business.
The Bank is using energy efficient cooling systems for
The Internal Audit function provides independent its operations. The distributed cooling system has been
assurance to the Board of Directors, Audit Committee and designed in such a way that if a particular area/room is not

Corporate Profile
in use, the air-conditioning for that particular area is auto landfills and to avoid sending hazardous materials to
switched off to conserve energy. In similar ways, energy those landfills where they can seep into the environment
efficient lighting systems like LEDs have been widely used in and cause harm.
offices of the Bank. Your Bank used wide glass windows to
utilise maximum natural lights to conserve electricity used The Bank has an efficient way of re-furbishing the slightly
by the lighting system. old IT systems that can be used by staff who do not require
heavy data processing. Hence, the Bank reduces the
Your Bank as part of its digital strategy is focussed demand for new laptops/desktops despite the increase
on building an IT architecture in a manner to achieve in manpower. In many cases, when an IT engineer needs
internal natural resource consumption efficiencies and a new high end workstation to run resource hungry
simultaneously minimising the carbon footprint. programmes, the old computer is perfectly adequate for
use by someone doing Word processing, spreadsheets
Statutory Reports
Efforts made by the Bank for conservation of energy and or other less intensive tasks. This hand-me-down method
absorption of technology have been detailed below: allows two employees to get better systems than they had,
while requiring the purchase of only one new machine (thus
• Energy-efficient IT hardware saving money and avoiding unnecessary e-waste).
IT hardware assets used by your Bank comply
Foreign exchange earnings and outgo
with the Environmental Protection Agency’s (EPA’s)
Energy Star guidelines for lower power consumption. During the year ended 31st March 2019, there were no
These IT assets include workstation, notebooks, servers, etc. foreign exchange earnings and the foreign exchange outgo
Further, your Bank is using multicore processors in servers, was of `0.46 crore.
which increases processing output without substantially
increasing energy usage. MD & CEO and CFO Certification
The MD & CEO and the CFO of the Bank have issued
• Digital Solutions
certificate certifying that the financial statements do
Your Bank is leading the digital banking revolution by not contain any materially untrue statements and these
operating ‘Paperless Account Origination’ through a statements represent a true and fair view of the Bank’s
TAB-based system, which has significantly reduced affairs. They also certify that no transactions entered into
paper consumptions in the Bank. Under the ‘Go Green during the year were fraudulent, illegal or violative of the
Programme’ all printers of the Bank are being configured Code of Conduct of the Bank. The certificate of MD & CEO
with both side printing and the size of e-receipts have been and CFO forms part of Annual Report.
reduced to print two slips on a single page. These initiatives
by the Bank have significantly reduced the overall paper SEBI (Listing Obligations and Disclosure
consumption within the Bank. Requirements) Regulations, 2015
During the period under review, the Bank has complied
• Using power management technology and best
with all the mandatory requirements of Regulation 17 to 27
practices
of SEBI (Listing Obligations and Disclosure Requirements)
Your Bank is a pioneer in adopting the latest operating and other applicable Regulations except for Regulation 24,
systems running on Advanced Configuration and Power which is not applicable to the Bank.
Interface (ACPI) enabled systems that incorporate power
saving features that automatically goes on power-saving Accounting Treatment
mode in case the system is idle for a specific time interval.
The Bank has adopted accounting policies that are in line
with the accounting standards and financial statements
• Using Cloud-based and virtualised data centre
are prepared in adherence to the accounting policies,
The virtual and Cloud technology based servers are one of accounting standards and applicable provisions of the
the most energy efficient servers in the current technology Companies Act, 2013, SEBI (Listing Obligations and
era and the Bank invested on virtualisation and Cloud-based Disclosure Requirements) Regulations 2015 and RBI
technology to reduce the number of physical servers. Guidelines in this regard.
• Recycling systems and supplies Subsidiary and Associate Companies

The Bank is following an efficient way of managing aging During the period under review, the Bank does not have any
IT systems to scale down the load on already overtaxed subsidiary or associate companies. Hence, Form AOC 1 as
110 | 111
specified under the Companies Act, 2013 is not applicable Bank at the end of the financial year and of the profit
to the Bank for FY 2018-19. and loss of the Bank for that period
(c) That the Directors had taken proper and sufficient care
Compliance of Secretarial Standards issued by
for the maintenance of adequate accounting records
the ICSI
in accordance with the provisions of the Companies
The Bank has complied with applicable Secretarial Act, 2013 for safeguarding the Bank’s assets and for
Standards issued by the Institute of Company Secretaries preventing and detecting fraud and other irregularities;
of India (ICSI).
(d) That the Directors had prepared the annual accounts on
a going concern basis
F. INVESTOR RELATIONS
(e) That the Directors had laid down internal financial
Pursuant to the applicable compliance of SEBI (Listing controls to be followed by the Bank and that such
Obligations and Disclosure Requirements) Regulations, internal financial controls are adequate and were
2015, the financial results of the Bank on a quarterly basis operating effectively
are published to the Stock Exchanges. The same were also
(f) That the Directors had devised proper systems to
published on the website of the Bank and in leading national
ensure compliance with the provisions of all applicable
and vernacular newspapers. The Managing Director &
laws and that such systems were adequate and
CEO, Whole Time Director, CFO and Chief of Investor
operating effectively
Relations at regular intervals connect with the analysts/
shareholders and respond to the queries from investors on Acknowledgment
a quarterly basis.
The Board of Directors wish to place on record their gratitude
to the RBI, SEBI, Ministry of Corporate Affairs, Indian Banks’
For share transfers, dividend payments and all other
Association (IBA), Unique Identification Authority of India
investor-related activities are attended to and processed
(UIDAI), the Bank’s customers, bankers, shareholders
at the office of our Registrars and Share Transfer Agents,
debenture holders, trustees and others for their continued
i.e., Link Intime India Private Limited, contact details of
support and faith reposed in the Bank. The Directors
which are provided in the Corporate Governance Report of
would also like to thank the BSE Limited, the National Stock
the Annual Report.
Exchange of India Limited, National Securities Depository
Limited, Central Depository Services (India) Limited and the
Board-approved Investor Grievance Redressal Policy lays
Credit Rating Agencies for their continued co-operation.
down the simplified procedure for shareholders to submit
their queries, concerns and grievances for timely resolution.
Shareholders can email at investorrelations@aubank.in The Board also expresses its deep sense of appreciation
for any query and can also visit the Bank’s website for more to all employees of the Bank for their strong work ethic,
information at www.aubank.in. All the investor complaints excellent performance, professionalism, teamwork,
received during the year were resolved and there commitment and self-driven approach as key enablers for
was no investor complaint that was unresolved as on achieving consistent growth.
31st March 2019.
For and on behalf of the Board of Directors
G. DIRECTORS’ RESPONSIBILITY STATEMENT
Your Directors would like to inform that the audited financial Sanjay Agarwal Uttam Tibrewal
statements for the financial year ended 31st March 2019 Managing Director & CEO Whole Time Director
are in conformity with the requirements of Clause (c) of DIN: 00009526 DIN: 01024940
Sub-section (3) of Section 134 of the Companies Act, 2013
and hereby confirm: Date: 22nd April 2019
Place: Jaipur
(a) That in the preparation of the annual accounts, CIN: L36911RJ1996PLC011381
the applicable Accounting Standards have been
followed along with proper explanation relating to AU Small Finance Bank Limited
material departures Registered Office: 19-A, Dhuleshwar Garden, Ajmer Road,
Jaipur - 302001
(b) That the Directors had selected such accounting policies
Tel: +91-141-4110060/6660666 | Fax: +91-141-4110090
and applied them consistently and made judgments
and estimates that are reasonable and prudent, so as Email: investorrelations@aubank.in
to give a true and fair view of the state of affairs of the

CERTIFICATE ON CORPORATE GOVERNANCE
Corporate Profile
To, 5. We conducted our examination in accordance with the
The Members, Guidance Note on Corporate Governance Certificate
AU Small Finance Bank Limited and the Guidance Manual on Quality of Audit &
Attestation Services issued by the Institute of Company
1. We have examined the compliance of conditions of Secretaries of India (“ICSI”).
Corporate Governance of AU Small Finance Bank
Opinion
Statutory Reports
Limited (“the Bank”) for the year ended on
31st March 2019 as stipulated in Regulations 17 to 27
6.
In our opinion and to the best of our information
and clauses (b) to (i) of Regulation 46 (2) and other
and according to the explanations given to us and
applicable regulations of Chapter IV pertaining to
the representation made by the Directors and the
Corporate Governance and paragraphs C, D and
management, we certify that the Bank has complied with
E of Schedule V of the Securities and Exchange
the conditions of Corporate Governance as stipulated
Board of India (Listing Obligations and Disclosure
in the above mentioned SEBI Listing Regulations.
Requirements) Regulations, 2015 collectively referred
as (SEBI Listing Regulations).
7. We further state that such compliance is neither an
assurance as to the future viability of the Bank nor the
Management’s Responsibility for compliance with
efficiency or effectiveness with which the management
the conditions of SEBI Listing Regulations
has conducted the affairs of the Bank.
2.
The compliance with the conditions of Corporate
Governance is the responsibility of the management Restriction on use
of Bank, including the preparation and maintenance
8. The certificate is addressed and provided to the
of all relevant supporting records and documents.
members of the Bank solely for the purpose to enable
This responsibility includes the design, implementation
the Bank to comply with the requirement of the SEBI
and maintenance of internal control and procedures
Listing Regulations and it should not be used by any
to ensure the compliance with the conditions
other person or for any other purpose. Accordingly, we
of the Corporate Governance stipulated in SEBI
do not accept or assume any liability or any duty of
Listing Regulations.
care for any other purpose or to any other person to
whom this certificate is shown or into whose hands it
Auditor’s Responsibility
may come without our prior consent in writing.
3.
Our responsibility is limited to examining the
procedures and implementation thereof, adopted For V. M. & Associates
by the Bank for ensuring the compliance with the Company Secretaries
conditions of the Corporate Governance. It is neither (ICSI Unique Code P1984RJ039200)
an audit nor an expression of opinion on the financial
statements of the Bank. sd/-
CS Manoj Maheshwari
4. We have examined the relevant records and documents Partner
maintained by the Bank for the purposes of providing Date: April 22, 2019 FCS3355
reasonable assurance on the compliance with the Place: Jaipur C P No.: 1971
Corporate Governance requirements by the Bank.
112 | 113
Annexure I
REPORT ON CORPORATE GOVERNANCE
Corporate governance is a system of rules, practices transparency, accountability and integrity in all its business
and processes by which a company is directed and run. practices and management.
It is about commitment to values, ethical business conduct
and considering all stakeholder’s interest in the conduct The Bank and its Directors understand and respect their
of its business. fiduciary role and responsibility to enhance the long-term
interest of its shareholders customers, employees and
Corporate governance is an ethically driven business other stakeholders to provide good management, to
process that is committed to values aimed at enhancing an adopt prudent risk management structure and comply
organisation’s wealth-generating capacity. This is ensured with required standards of capital adequacy, thereby
by taking ethical business decisions and conducting safeguarding the interest of all stakeholders. The Bank
business with a firm commitment to values, while meeting continuously focusses on upgrading the governance
stakeholders’ expectations. At AU Bank, it is imperative that practices and systems to effectively address the challenges
our affairs are managed in a fair and transparent manner. that are faced by the Bank under an ever-evolving
This is vital to gain and retain the trust of our stakeholders. regulatory environment.
Recently, the Securities and Exchange Board of India (SEBI)

YOUR BANK’S INITIATIVE FOR GOOD CORPORATE
has amended, SEBI (Listing Obligations and Disclosure
GOVERNANCE
Requirements) Regulations, 2015 (Listing Regulations)
to bring in additional corporate governance norms. • Appropriate composition, size of the Board and
These norms provide for additional disclosures and commitment to adequately discharge its responsibilities
protection of investor rights, including equitable treatment and duties
for minority and foreign shareholders.
• Independent verification and assured integrity of financial
reporting
Over the last few decades, Corporate Governance is
getting ever increasing importance across the globe. • Transparency and independence in the function of the
Systems and policies are required to be upgraded regularly, Board
to meet the challenges of rapid growth in a dynamic
• Adequate risk management and internal control
business environment.
• Codes, policies, process and systems are in place for
sound governance in the Bank
PHILOSOPHY ON CORPORATE GOVERNANCE
• Transparent and timely disclosure that ensure compliance
Your Bank believes in nurturing long-term relationships
with all applicable statutory requirements
and encouraging an open dialog with all its key constituents
and build the governance structure based on trust for Your Bank adheres to all relevant codes and standards, and
becoming an admired institution. Your Bank’s philosophy simultaneously provides flexibility and accommodates new
of corporate governance is always aimed at value creation, approaches and ideas that are beneficial for the long-term
ensuring integrity and transparency in its operations, interest of stakeholders.
keeping the interest of all stakeholders protected in the
most inclusive way. The organisation believes that timely AU Bank always aim at institutionalising accountability,
and accurate communication with stakeholders enables transparency and equality of treatment for all its
it to build an environment where confidence, trust and stakeholders, as central tenets of good corporate
mutual respect is continuously enhanced. governance. The Board is collectively responsible for
ensuring that processes are structured to direct the
The corporate governance mechanism of your Bank is Bank’s actions, assets and agents to achieve the aim of
aimed at creating and nurturing a valuable bond with maximisation of stakeholders’ value.
stakeholders to maximise stakeholders’ value. Your Bank
has conducted itself by adhering to the core values of

Corporate Profile
AU CORPORATE GOVERNANCE TENETS
Your Bank believes in corporate governance beyond regulatory requirements as there exists a fundamental link among
businesses, corporate responsibility and shareholder’s wealth maximisation. The AU Bank Corporate Governance Tenets
are mentioned below.
s
nes
Statutory Reports
ive Int
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Ethical
ra n c d
GOVERNANCE
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BOARD OF DIRECTORS Non-executive Directors. The Chairman of the Board and

three (3) other Directors are Independent including one (1)
The composition of the Board of Directors of the Bank is
Woman Independent Director.
in accordance with the Banking Regulations Act, 1949,
Regulation 17 of the Listing Regulations, Companies Act,
Seven (7) Board meetings were held during FY 2018-19
2013 and rules made thereunder, the Articles of Association
on 26th April 2018, 19th May 2018, 07th August 2018,
of the Bank and it consist of eminent individuals possessing
13th October 2018, 29th October 2018, 22nd November 2018
professionalism, knowledge and experience in the field of
and 17th January 2019.
accountancy, economics, finance, law, small-scale industry
and taxation as required in the banking industry.
All Board meetings were held and convened by giving proper
notices and within the stipulated timelines as provided
The Board of Directors of the Bank has an optimum
under the Companies Act, 2013, Secretarial Standard and
combination of Independent, Non-executive and Executive
other regulatory requirements.
Directors. As on 31st March 2019, the Board of Directors
comprises seven (7) Directors, out of which five (5) are
114 | 115
The Bank has a three-layer Corporate Governance structure wherein the Board is provided with strategic inputs and
operational updates by the Board Committees which is further supported by Board delegated committees on operational
and other key matters.
BOARD
BOARD
COMMITTEES
Mr. Raj Vikash Verma Ms. Jyoti Narang Mr. Mannil Venugopalan Mr. Krishan Kant Rathi
Chairman Chairman Chairman Chairman
• Stakeholders • Corporate Social • Risk Management • Audit Committee

Relationship Responsibilty Committee
• Nomination and
Committee Committee
• Review of Classification Remuneration
• Customer Service of Wilful Defaulter Committee
Committee Committee
• IT Strategy and
• Disciplinary Committee • Special Committee for Information System
Fraud Monitoring Security Committee
• Management Committee
BOARD
DELEGATED
COMMITTEES
• Asset Liability • Product Approval • Standing Committee • Committee for

Management Committee Committee on Customer Service Outsourcing of IT and
(ALCO) Financial Services
• Premises and • IT Steering and
• Credit Risk and NPA
Procurement Information Security • Executive Committee
Management Committee
Committee Committee
• Credit Committee
• Investment
• Wilful Defaulter • Operational Risk
Committee
Identification Management
Committee Committee

Corporate Profile
The names and categories of Directors, their attendance at the Board Meetings held during FY 2018-19 and at the last
Annual General Meeting, the number of Directorships and Committee positions held by them in public limited companies
and private limited companies (excluding the Bank) are disclosed below.
Board
No. of Board Number of
Meeting Attendance at No. of Committee
Name of Meetings Directorships No. of
entitled the Last AGM positions held in
Sr.No Director/ Category attended held in Other Equity
to attend held on Other Companies
Chairman during the Companies Shares held
during 7th August 2018 (**)
FY 2018-19 (*)
FY 2018-19
Chairman Member
1 Mr. Mannil Chairman 7 7 Yes 6 Nil 1 Nil
Statutory Reports
Venugopalan -Independent Director
(Non-executive)
2 Mr. Sanjay Promoter- Managing 7 7 Yes Nil Nil Nil 5,67,66,359
Agarwal Director &
CEO (Executive)
3 Mr. Krishan Independent Director 7 7 Yes 11 Nil 3 94,289
Kant Rathi (Non-executive)
4 Ms. Jyoti Independent Director 7 7 Yes 3 Nil Nil 2,414
Narang (Non-executive)
5 Mr. Uttam Whole Time Director 7 7 Yes Nil Nil Nil 35,44,673
Tibrewal (Executive)
6 Mr. Raj Vikash Independent Director 7 7 Yes 5 Nil Nil Nil
Verma (Non-executive)
7 Mr. Narendra Additional Director 6 3 No 11 1 2 Nil
Ostawal (Non- executive)
1. Mr. Narendra Ostawal ceased to be the Nominee Director of the Bank w.e.f. closing of business hours on 16th January 2019.
2. Mr. Narendra Ostawal was representing as Nominee Director on behalf of Redwood Investments Ltd. in capacity of Equity Investor.
3. Mr. Narendra Ostawal has been appointed as the Additional Director (Non-executive) by the Board of Directors in their meeting held on
17th January 2019.
4. No inter-se relationship among any of the Directors.
5. None of the Directors belong to promoter and promoter group except for Mr. Sanjay Agarwal.
6. None of the Directors of the Bank were members of more than 10 committees or acted as Chairman of more than 5 committees across all
Public Limited Companies in which they were Directors
7. None of the Directors held directorship in more than 10 Public Limited Companies.
8. None of the Independent Directors of the Bank served as Independent Director in more than seven listed companies.
9. None of the Non-Executive Directors hold any convertible instruments in the Bank.
*
Includes Directorship in foreign companies, private limited companies and Section 8 companies.
**
Chairpersonship and membership of the Audit Committee and the Stakeholders Relationship Committee has been considered.
Details of other Listed Entities of Director(s)

Name of the Director Name of the Listed Entity Category
Mr. Mannil Venugopalan Shreyas Shipping and Logistics Limited Independent Director
Dewan Housing Finance Corporation Limited* Independent Director
Mr. Krishan Kant Rathi Future Consumer Limited Non-executive Director
Aavas Financiers Limited Independent Director
Ms. Jyoti Narang Nil Not Applicable
Mr. Raj Vikash Verma Nil Not Applicable
Mr. Narendra Ostawal Laurus Labs Limited Non-executive Director
Capital First Limited** Non-executive Director
Mr. Sanjay Agarwal Nil Not Applicable
Mr. Uttam Tibrewal Nil Not Applicable
* Mr. Mannil Venugopalan has ceased to be the Director of Dewan Housing Finance Corporation Limited w.e.f 30th March 2019
**Mr. Narendra Ostawal has ceased to be Director of Capital First Limited w.e.f. 18th December 2018
116 | 117
List of Core Skills/Expertise/Competencies Identified CRITICAL THEMES FOR REVIEW BY THE BOARD
by the Board of Directors in the Context of Banking
The Board deliberates on matters such as business
Business:
strategy, risk, financial results, compliance, customer
1. Accountancy service, IT and human resources as covered under the
seven critical themes prescribed by the RBI and the Bank
2. Agriculture and rural economy
has a Board-approved calendar of review(s) of agendas to
3. Banking be discussed at the Board and Board Committee(s) meeting
in addition to such other matters as deemed appropriate.
4. Economics
5. Finance The Board spends considerable time reviewing the
information provided to them which facilitates informed
6. Law
decision-making and effective participation at meetings,
7. Small-scale industry leading to higher Board effectiveness. The Board oversees
the actions and results of the management to ensure that
8. Information technology
the long-term objectives of enhancing shareholders’ value
9. Payment and settlement are met. The Board has the discretion to engage the services
of external experts/advisors as deemed appropriate.
10. Human resources
11. Risk management
FAMILIARISATION PROGRAMME
12. Business management
In compliance of the Listing Regulations, the Bank conducts
13. Co-operation a familiarisation programme for Directors on regular basis
and also nominates Directors to attend programmes to
From the above core skills identified by the Bank’s Board, familiarise them with their roles, rights, responsibilities in
your Board members possess requisite skills for carrying the Bank, risk management system, technology for effective
out their duties effectively for the business of the Bank. contribution in the growth of the Bank Board members
attended programmes organised by CAFRAL & IDRBT
Independent Directors of the Bank have submitted their during the year as part of knowledge sharing and Board
annual disclosures/declarations with respect to the criteria effectiveness enhancement initiatives.
of independence as stipulated under the provisions of the
Companies Act, 2013, Listing Regulations and the Banking Details of the familiarisation programme for Directors are
Regulation Act, 1949 and the guidelines issued by the RBI available on the website of the Bank at www.aubank.in/
from time to time and confirmed that they are independent au-notice-board
of the management and meet the criteria of independence
laid down thereunder. The declarations obtained are put
INDUCTION PROGRAMME FOR NEW DIRECTORS
forth to the Board of Directors for their noting.
The new Directors are inducted through one-to-one
No Independent Director has resigned during the meetings with the Managing Director & CEO and Whole-Time
period under review. Director on issues relating to business strategy, regulatory
environment, business plans and key performance
indicators. They are also provided with information related
BOARD PROCEDURE AND FUNCTION
to the finance and operations of the Bank, organisation
The Board of Directors plays a pivotal role in the structure, duties and responsibilities.
organisation for ensuring transparency in decision-making.
Decisions taken by the Board are based on detailed
SELECTION AND APPOINTMENT
discussion and deliberations and the Board members
have the absolute liberty to question and raise an issue for The selection for appointment of Directors of the Bank is
discussion. Apart from review and consideration of matters carried out in accordance with provisions of Companies
referred to under Regulation 17 of the Listing Regulations Act, 2013 and relevant rules made thereunder, Banking
read with Part A of Schedule II mentioned therein, the Board Regulation Act, 1949, the guidelines issued by RBI, Listing
of Directors also review periodically matters as covered Regulations and in accordance with Compensation
under its calendar of reviews. Policy of the Bank.

Corporate Profile
The Bank duly adheres to the process and methodology As on 31st March 2019 audit committee comprised six (6)
prescribed by RBI i.e. ‘Fit and Proper’ criteria applicable to Directors as its members, all of them being financially
private-sector banks, signing of deed of covenants, which literate and of which four (4) are Independent Directors.
binds the Directors to discharge their responsibilities to The composition of the Committee is in adherence to
the best of their abilities, individually and collectively to provisions of Companies Act, 2013 and Listing Regulations.
be eligible to be appointed as a Director of a Bank. At the
time of their appointment/re-appointment on the Board, The committee met five (5) times during the year
prescribed declarations are obtained from the Directors and under review on 26th April 2018, 07th August 2018,
submitted to Nomination and Remuneration Committee 13th October 2018, 29th October 2018 and 17th January 2019.
(NRC) for their review and put forth for the noting of the
Board on the recommendation of the NRC. The Board of Directors has formed and approved a
charter for the Audit Committee setting out the roles,
Statutory Reports
NRC reviews the structure, size, composition mix of the responsibilities and functioning of the Committee.
Executive and Non-executive Directors, their background, In addition to adherence to the provisions of the Companies
exposure, industry experience, expertise and other Act, 2013 and Listing Regulations and all other applicable
relevant information and documents of proposed regulatory requirements, the terms of reference of the
Director(s) before making recommendation to the Board Audit Committee is broadly covered by its charter.
for their appointment, re-appointment, remuneration and
assignment of duties. While reviewing potential candidates Its functioning inter alia broadly includes the following:
their knowledge in the field of accountancy, agriculture,
rural economy, banking, co-operation, economics, finance, • Review and approve nature and scope of the internal audit
law, small-scale industry, information technology, core function and ensure it has adequate resources, skills,
industries, infrastructure sector, payment & settlement qualifications and appropriate access to information to
systems, human resource, risk management, and business enable it to perform its function effectively
management as stipulated under section 10A of Banking
• Monitor the reporting of issues identified by internal
Regulation Act, 1949 is considered by the Committee.
auditors to the management according to the defined
This ensures that people who have relevant specialised
frequencies and ensure that corrective actions are being
knowledge, expertise, practical experience and skills
undertaken in a timely manner
to serve the diverse business interest of the Bank are
inducted to the Board. • Consider major findings of internal quarterly, semi-annual
and annual audit reviews and management’s response;
and to promote coordination between the internal and
BOARD COMMITTEES
external auditors and review management letter(s) and
The Board has constituted various Committees of Directors management response to the findings, recommendations
to monitor the activities in accordance with Board-approved of the external auditor(s)
terms of reference. The Board Committees focus on
• Ensure that the Bank properly documents the identified
specific areas and take informed decisions on the specific
risks and the related policies and assesses whether
businesses assigned to them in the best interest of the Bank.
awareness and identification of risks are percolating to
The Committees also make specific recommendations
all levels and ascertains that systems are in place for
to the Board on various matters whenever required.
adherence to all regulations
All observations, recommendations and decisions of the
Committees are placed before the Board for information • Review and monitor compliance function, its policies and
or for approval. Implementation of Compliance Frameworks of the Bank
• To recommend the appointment including terms of
The Bank has eleven Board Committees as on
appointment and removal of statutory, internal and
31st March 2019, which are described below:
Secretarial Auditors, fixation of audit fees and also to
approve payment for other services
1. Audit Committee
• To review Annual Long Form Audit Report as prepared by
The Audit Committee has been constituted by the Bank in
the Statutory Auditors along with Management response.
terms of provisions of Section 177 of the Companies Act,
2013 and Regulation 18 of Listing Regulations and is chaired • To review, with the management, the statement of
by Independent Director. uses/application of funds raised through an issue (public
issue, rights issue, preferential issue, etc.) including
statement of deviation, if any
118 | 119
• Reviewing with the management the annual financial The Chief Financial Officer (CFO) and Auditors of the Bank
statements and auditor’s report thereon before are invited to be present in the meeting(s) for responding to
submission to the Board for approval, with reference to: the observations of the Committee. The Audit Committee
discusses with the Statutory Auditors, the key highlights
(a) matters required to be included in the Director‘s
of the quarterly and annual financial results of the Bank,
Responsibility Statement to be included in the Board‘s
before recommending the same to the Board of Directors
report in terms of clause (c) of sub-section (3) of
of the Bank for their approval. The representatives of the
Section 134 of the Companies Act, 2013
Statutory Auditors have attended the meetings of the Audit
(b) changes, if any, in accounting policies and practices Committee held during the year for review of the quarterly/
and reasons for the same annual financial results of the Bank. The Audit Committee
also discusses with the Statutory Auditors on matters
(c) major accounting entries involving estimates based
connected with the said financial results, and other matters
on the exercise of judgment by management
without the presence of any executives of the Bank.
(d) significant adjustments made in the financial
statements arising out of audit findings The Company Secretary acts as Secretary to the Committee.
(e) compliance with listing and other legal requirements
The Chairman of the Audit Committee was present in
relating to financial statements
the Annual General Meeting to answer the queries of
(f) disclosure of any related party transactions the shareholders.
(g) modified opinion(s) in the draft audit report
2. Risk Management Committee
• Review and scrutinise matters, including the
inter-corporate loans and investments The Bank has formed Risk Management Committee of the
Board for assisting the Board to establish a risk culture and
• Perform any other duties and responsibilities expressly
risk governance framework in the organisation. The function
delegated by the Board from time to time and provide the
of the Committee is to identify management of risk inherent
Board with such assurance as it may require regarding
in all the products and services across the Bank and to
the reliability of financial information
ensure that the established risk culture is adopted across
In addition to above, the Audit Committee performs all levels. The responsibilities of the Committee are to
all such functions as specified under the provisions review compliance of NPA management policy, review the
of section 177 of the Companies Act, 2013, relevant status of Basel Norms, risk appetite framework, risk return
guidelines issued by RBI & Regulation 18 read with part C profile of the Bank and to ensure that all systems are being
of Schedule II of Listing Regulations and all other applicable implemented in the Bank with adequate security controls.
regulatory requirements.
As on 31st March 2019, composition of the Risk Management
All committee meetings were held and convened by Committee comprised five (5) Directors as its members and
giving proper notices and within the stipulated timelines the committee met four (4) times during the year under
as provided under the Companies Act, 2013 and other review on 25th April 2018, 06th August 2018, 29th October 2018
regulatory requirements. and 16th January 2019.
The particulars of attendance of members at the Terms of Reference of the Risk Management Committee
committee meetings are given as Annexure A of Corporate inter alia include the following:
Governance Report.
• Review, approve/recommend, periodically update
Composition of the Audit Committee
policies, strategies and risk management framework and
seek the Board’s approval for the same
S. No. Name Position
• Ensure that the procedures for identifying, measuring,
1 Mr. Krishan Kant Rathi Chairman
monitoring and controlling risks are in place
2 Mr. Raj Vikash Verma Member
3 Mr. Mannil Venugopalan Member • Ensure appropriate risk organisation structure with
4 Ms. Jyoti Narang Member authority and responsibility clearly defined, adequate
5 Mr. Sanjay Agarwal Member staffing and the independence of the Risk Management
6 Mr. Narendra Ostawal Member function

Corporate Profile
• Provide appropriate and prompt reporting to the Board The Chief Risk Officer (CRO) of the Bank reports directly
of Directors to fulfil the oversight responsibilities of the to the Managing Director & CEO of the Bank. The CRO of
Board of Directors the Bank oversees the risk management function and is
responsible for developing and setting the risk management
• Review reports from management concerning:
framework, developing and maintaining systems and
a) Risk management framework (i.e. principles, policies, processes to identify, approve, measure, monitor, control
strategies, process and controls) and to ensure that and report risks, developing risk controls and mitigation
the same is being communicated throughout the Bank processes and ensuring adherence to the Risk Appetite
established by the Board.
b)
Changes in the factors relevant to the projected
strategy, business performance and capital adequacy The CRO of the Bank is independent of the business
lines and is actively involved in key decision-making
Statutory Reports
c)
Implications of new and emerging risks, legislative processes. The CRO of the Bank has unfettered access to
or regulatory initiatives and changes, organisational Board members & discusses with the RMCB Committee
change and all other major initiatives members without the presence of other executive
management of the Bank.
• Review reports from management concerning changes
in the factors relevant to the projected strategy, business The particulars of attendance of members at the
performance or capital adequacy committee meetings are given as Annexure A of Corporate
Governance Report.
• Review reports from management concerning
implications of new and emerging risks, legislative or Composition of the Risk Management Committee
regulatory initiatives and changes, organisational change
and major initiatives, in order to monitor them
1 Mr. Mannil Venugopalan Chairman
• Ensure adherence to the extant internal policy guidelines
and regulatory guidelines published from time to time
3 Ms. Jyoti Narang Member
• Review performance and set objectives for the Chief Risk 4 Mr. Sanjay Agarwal Member
Officer (CRO) and ensure the CRO has unfettered access 5 Mr. Narendra Ostawal Member
to the Board
• Oversee statutory/regulatory reporting requirements
3. Nomination and Remuneration Committee
related to risk management
(NRC)
• Monitor and review capital adequacy computation with
The NRC has been constituted by the Bank in terms of
an understanding of methodology, systems and data
Provisions of Section 178 of the Companies Act, 2013 and
• Approve the stress testing results/analysis and periodically Regulation 19 read with Part D of Schedule II of Listing
monitor the action plans and corrective measures in line Regulations and is chaired by Independent director.
with internal guidelines
As on 31st March 2019, the NRC comprised four (4) Directors
• Monitor and review non-compliance, limit breaches,
as its members, all of them being Non-executive Directors.
audit/regulatory findings and policy exceptions with
The composition of the Committee is in adherence to
respect to risk management as well as frauds and
provisions of Companies Act, 2013 and Listing Regulations.
potential losses
• Reviewing and confirming orders/decisions about wilful The committee met six (6) times during the year
defaulters under review on 25th April 2018, 06th August 2018,
30th August 2018, 13th October 2018, 22nd November 2018
• Oversee the working of the Credit Risk & NPA
Management Committee (CRNPAC) for Retail and Small
& Mid Corporate, Asset and Liability Management
The Board of Directors has formed and approved a charter for
Committee (ALCO)
the NRC setting out the roles, responsibilities and functioning
• Review and ensure that all systems are being implemented of the Committee. In addition to adherence to the provisions
in the Bank with adequate security controls of the Companies Act, 2013 and Listing Regulations the
terms of reference of NRC is covered by its Charter and
• Review information security events and security related
its functioning broadly inter alia includes the following:
audit items periodically
120 | 121
• Identifying persons who are qualified to become Directors prescribing, amending and/or rescinding rules and
and who may be appointed in senior management in regulations relating to the administration of the ESOP
accordance with the criteria laid down and recommend plans
to the Board their appointment and removal
The particulars of attendance of member at the
• Forming criteria for determination of qualifications, Committee meetings are given as Annexure A of Corporate
positive attributes and independence of Director and Governance Report.
recommend to the Board of Directors a policy relating
to the remuneration of the Directors, Key Managerial Composition of the NRC
Personnel (KMP) and other employees which is
reasonable and sufficient to attract, retain and motivate
quality Directors required to run the Bank 1 Mr. Krishan Kant Rathi Chairman
2 Mr. Mannil Venugopalan Member
• Devising a policy on diversity of Board of Directors
3 Ms. Jyoti Narang Member
• Conduct appropriate due diligence and scrutinise the 4 Mr. Narendra Ostawal Member
declarations made by probable candidates at the time of
appointment/re-appointment of Directors of the Board, Chairman of NRC was present in the Annual General
based upon qualification, expertise, track record, integrity Meeting to answer shareholders’ queries.
and ‘Fit & Proper’ criteria
• Ensure that the Bank has a detailed succession and Compensation Policy
management continuity plan for key positions
On the recommendation of NRC, the Board of Directors of
• Assist in defining the performance evaluation criteria the Bank has formulated Compensation policy in terms of
for Directors and other Key Management Personnel and Section 178 of the Companies Act, 2013, the relevant Rules
ensure that relationship of remuneration to performance made thereunder, Regulation 19 of the Listing Regulations
is clear and meets appropriate performance benchmarks and Guidelines issued by RBI in this regard, from time
to time and has repealed Director Appointment and
• To carry out evaluation of every Director’s and senior
Remuneration policy.
management performance of the Bank for every financial
year
The policy is annually reviewed by the Board of Directors
• Review and oversee the Employee Benefits’ programme in addition to the other amendments that may be required
of the Bank, including deferred benefits plans and in the policy during the year. The policy is hosted by the
retirement plans Bank on its website and can be accessed through the link at
• Perform any other duties and responsibilities expressly
delegated by the Board from time to time and as driven
by the Compensation Policy of the Bank Succession Planning
• Perform such functions as are required to be The Bank believes that a sound succession plan for the
performed by the Nomination and Remuneration Directors and Senior Management executives is important
Committee (Compensation Committee) under the SEBI to sustain seamless operations and future growth.
(Share Based Employee Benefits) Regulations, 2014, Accordingly, the Bank has put in place the policy for
including the following: succession planning and the same can be accessed through
the link at www.aubank.in/au-notice-board
• Administering the ESOP plans
• Determining the eligibility of employees to participate
Performance Evaluation of Directors
under the ESOP plans
The Bank followed objectives-based approach for carrying
• Granting options to eligible employees and determining
out performance evaluation of Directors.
the date of grant
• Determining the number of options to be granted to Performance evaluation of the Board as a whole, as well
an employee as that of its Committees, Independent Directors and
Non-independent Directors was completed in accordance
• Determining the exercise price under the ESOP plans
with the relevant provisions of the Companies Act,
• Construing and interpreting the ESOP plans and any 2013 read with relevant rules made thereunder and
agreements defining the rights and obligations of Bank Listing Regulations and in compliance of guidance note
and eligible employees under the ESOP plans, and issued by SEBI.

Corporate Profile
Performance evaluation is carried out on the basis of 5th January 2017 and Secretarial Standards issued by the
criteria and mechanism adopted by the Board of Directors Institute of Company Secretaries of India, Independent
as recommended by the NRC. The said evaluation is carried Directors of the Bank in their meeting:
out on the basis of below parameters:
I.
Reviewed the performance of Non-independent
• Performance of Directors was evaluated on the basis Directors and the Board as a whole
of their qualifications, experience, knowledge and
competency, fulfilment of functions, ability to function as II.
Evaluated the performance of the Chairperson of
a team, initiatives undertaken, availability and attendance, the Bank, taking into account the views of Executive
commitment, contribution and integrity, leadership, Directors and Non-executive Directors
value creation, governance, impartial approach and
shareholders’ interest III. Assessed the quality, quantity and timeliness of flow of
Statutory Reports
information between the Bank’s management and the
• Performance of the Board as a whole, including the
Board that is necessary for the Board to effectively and
structure of the Board, meetings of the Board, functions
reasonably perform its duties
of the Board were reviewed and evaluated
• Evaluation of performance for Chairman, including
Remuneration of Executive Directors
qualifications, experience, knowledge and competency,
fulfilment of functions, initiatives undertaken, attendance, Mr. Sanjay Agarwal, Managing Director & CEO of the Bank
contribution and integrity, effectiveness of leadership, and Mr. Uttam Tibrewal, Whole-Time Director of the Bank
impartial and shareholders’ interest are performing duties of Executive Directors.
• Performance evaluation of Committees include its
RBI vide its letter dated 21st February 2019 has approved the
mandate, composition and their effectiveness
remuneration (fixed pay) to be paid to Mr. Sanjay Agarwal,
The Board evaluation was conducted through questionnaire Managing Director & CEO and Mr. Uttam Tibrewal,
having qualitative parameters and feedback based on Whole-time Director i.e. Executive Directors of the Bank.
ratings assigned against each parameter. The performance
evaluation of Independent Directors of the Bank is carried Remuneration paid to the Executive Directors is
out excluding the Director being evaluated, Board as a whole recommended by Nomination and Remuneration
and its committees by the Board of Director of the Bank. Committee to the Board, the Board if deems fit, approves
the same and it is subject to shareholder’s approval.
In view of the guidance note on the Board evaluation issued
by the Securities and Exchange Board of India (SEBI) vide The remuneration paid to executive Directors were within
circular no. SEBI/HO/CFD/CMD/CIR/P/2017/004 dated the limits as approved by RBI.
The remuneration paid to Executive Directors is governed by employment agreement executed between the Bank and
Executive Directors.
Details of remuneration paid to Executive Director is enumerated below:

(in `)
Mr. Sanjay Agarwal Mr. Uttam Tibrewal
S. No. Items Remuneration (p.a.) Remuneration (p.a.)
1 Salary 67,60,464 58,60,596

2 House rent allowance 33,80,232 29,30,304
3 Other allowances
(a) Special Allowance 67,23,858 58,24,002
(b) Transport Allowance 19,200 19,200
(c) Education Allowance 2,400 2,400
(d) Medical Reimbursement 15,000 15,000
Total 1,69,01,154 1,46,51,502
Perquisites
1 Free furnished house Nil Nil
2 Free use of the Bank’s car
-Official purpose Two cars with chauffeur for each One car with chauffeur
-Private use - -
-Servant allowance Reimbursement of servant expenses -
122 | 123
(in `)
Mr. Sanjay Agarwal Mr. Uttam Tibrewal
S. No. Items Remuneration (p.a.) Remuneration (p.a.)
3 Provident Fund/Gratuity/Pension As applicable to all employees of the Bank As applicable to all employees of the Bank
-Provident Fund 23,670 23,670
-Gratuity 3,25,176 2,81,892
4 Travelling and halting allowances On Actuals On Actuals
5 Medical reimbursement Ceiling of one month’s basic salary annually Ceiling of one month’s basic salary
or three months’ basic salary over 3 years annually or three months’ basic
salary over 3 years
6 Other benefits Total of `5,00,00,000 for heath, personal Total of `5,00,00,000 for heath, personal
- Insurance accidental insurance and Group Insurance accidental insurance and Group Insurance
Scheme, together Scheme, together
-Leave Travel Concession For self and family once, a year incurred in For self and family once, a year incurred in
accordance with Company rules. accordance with Company rules.
The Bank has not granted any Stock Options to any Remuneration of Non-executive Directors
Directors of the Bank except for Mr. Uttam Tibrewal Whole
The remuneration to the Non-executive Directors is paid in
Time Director of the Bank. Mr. Uttam Tibrewal, Whole Time
the form of sitting fees and profit linked commission.
Director of the Bank was granted 63,90,120 ESOPs under
various Employee Stock Option Schemes of the Bank.
In pursuance to the guidelines issued by RBI vide
Out of which 24,69,198 options have been vested and
Circular No. DBR. No.BC.97/29.67.001/2014-15 dated
exercised till 31st March 2019. Further, 39,20,922 options
1st June 2015 on the Compensation of Non-executive
remain unvested as on 31st March 2019.
Directors of Private Sector Banks so as to attract and retain
professional Directors, it is essential that such Directors
He was granted 10,00,000 ESOPs under ESOP Scheme
are appropriately compensated. Accordingly, in addition to
2018 during the year at exercise price of `664 which are
sitting fees, the Bank also pays profit linked commission to
subject to RBI approval. The vesting period shall commence
the Non-executive Independent Directors.
any time after the expiry of one year from the date of the
grant of the options and could extend up to six years
The Bank pays sitting fees of `40,000 and `20,000 to
from the date of Grant of such options subject to RBI
Non-executive Directors for every Board and Committee
approval. During the year 4,99,500 ESOPs under ESOP
meeting attended respectively. The amount paid to
Scheme 2015 - Plan A & 6,18,577 ESOPs Under ESOP
Independent Director by way of sitting fees and commission
Scheme 2015 - Plan B were vested and exercised. He was
are within the limits prescribed under the provisions of
granted 38,702 ESOPs under ESOP Scheme 2015 – Plan
Companies Act, 2013.
A and 10,18,758 ESOPs Under ESOP Scheme 2015 - Plan
B during last financial year at exercise price of `10.11
None of the Non-executive Directors have any pecuniary
and `33.37 each, respectively which are subject to
relationship or transaction with the Bank apart from
RBI approval. Variable Pay for Mr. Sanjay Agarwal for
receiving sitting fee and profit-linked commission.
FY 2017-18 and Mr. Uttam Tibrewal for performance for
FY 2016-17 and FY 2017-18 is pending with RBI for its
The details of sitting fees and profit linked
approval.
commission paid to Non-executive Directors is
The Bank follows objective-based approach for performance mentioned as below:
evaluation of Executive Directors in view of their contribution (in `)
to the Bank’s overall growth. Variable pay is decided as a Name of Director Sitting Fees Commission* Total
percentage of fixed pay which is recommended by the NRC
Mr. Mannil Venugopalan 8,20,000 17,00,000 25,20,000
on the basis of objective assessment of their performance
Mr. Krishan Kant Rathi 9,20,000 10,00,000 19,20,000
and in consonance with RBI guidelines in the matter.
Ms. Jyoti Narang 7,60,000 10,00,000 17,60,000
Mr. Raj Vikash Verma 7,80,000 10,00,000 17,80,000
The tenure of the office of the Managing Director & CEO and
Whole Time Director is three years from their respective *The payment of Profit Linked Commission pertaining to FY 2018-19
dates of appointments and can be terminated by either Directors is being released post finalisation of Annual Accounts for
party by giving one month notice in writing. There is no FY 2018-19 of the Bank.
provision for payment of severance fees.

Corporate Profile
4. Stakeholders Relationship Committee • Review and address of matters pertaining to Registrar
and Share Transfer Agents, including appointment of new
Pursuant to provisions of Section 178 of the Companies Act,
Registrar and Share Transfer Agent in place of existing
2013 and Regulation 20 of Listing Regulations, the Bank has
one
a Stakeholders Relationship Committee for resolving the
grievances of the security holders of the Bank, including • Perform any other duties and responsibilities expressly
complaints related to transfer of shares, non-receipt of delegated by the Board from time to time
annual report and others.
The Company Secretary acts as Secretary to the Committee.
As on 31st March 2019 the composition of Stakeholders The particulars of attendance of members at the
Relationship Committee comprised three (3) members and committee meetings are given as Annexure A of Corporate
the Committee met four (4) times during the year under Governance Report.
Statutory Reports
review on 26th April 2018, 06th August 2018, 29th October 2018
Composition of the Stakeholders Relationship
Committee
The Board has approved Charter for Stakeholders S. No Name Position
Relationship committee setting out roles and
responsibilities of the committee. Terms of reference 1 Mr. Raj Vikash Verma Chairman
of the Committee are in adherence to the Provisions as 2 Mr. Krishan Kant Rathi Member
stipulated under Section 178 of the Companies Act 2013 3 Mr. Sanjay Agarwal Member
and Regulation 20 read with Part D of the Schedule II of
Listing Regulations. Terms of reference are covered in
Investors Complaints
charter, which inter alia broadly includes the following:
All shares of the Bank are in dematerialised form. The Bank
• Change in any correspondence details of the has appointed Link Intime India Private Limited as the
shareholder(s) Registrar and Share transfer agent of the Bank for carrying
out share transfer and other ancillary work related thereto.
• Develop and recommend improvements in the investor
services initiatives undertaken by the Bank
Link Intime India Private Limited has appropriate systems
• Review and address all matters pertaining to Depositories to ensure that requisite service is provided to investors of
for dematerialisation of shares of the Bank and other the Bank in accordance with the applicable corporate and
matters connected therewith securities laws and within the adopted service standards.
The performance of the Registrar & Share Transfer
• To oversee the performance of the Registrar and Transfer
Agent (RTA) is reviewed by the Stakeholders Relationship
Agent of the Bank and recommends measures for overall
committee in every quarterly meeting.
improvement in the quality of investor services
• Monitor the shareholding structure of the Bank, including Compliance Officer of the Bank
foreign holding in terms of FDI policy
Mr. Manmohan Parnami, Company Secretary designated
as compliance officer of the Bank.
During the year under review, complaints as stated below were received by the RTA for the period under review:
Number of Number of Number of
S. No Name Complaints received Complaints disposed Complaints remained
during the period of during the period unresolved
1 Non-Receipt of Dividend/Interest/Redemption Warrant NIL NA NA

2 Non-Receipt of Annual Report 1 1 NIL
3 Non-receipt of Refund/Credit of Shares – IPO 3 3 NIL
4 Non-receipt/Non-allotment of shares 1 1 NIL
5 SEBI Scores 4 4 NIL
Total 9 9 NIL
The status of investor correspondence(s)/complaint(s) All complaints received during the period under review
received and resolved during the year was also tabled at have been satisfactorily resolved by the Bank.
the meeting(s) of Stakeholders Relationship Committee for
its review and noting.
124 | 125
5. IT Strategy & Information Systems Security As on 31st March 2019 composition of Corporate
Committee Social Responsibility Committee comprised five (5)
members. The committee met twice (2 times) during
IT Strategy & Information Systems Security Committee
the year on 26th April 2018 and 29th October 2018.
was formed by the Board of Directors of the Bank for
facilitating and building an effective IT infrastructure,
The terms of reference of the committee which broadly
governance framework and periodically review the Bank’s
inter-alia include the following:
IT policy. The Committee further identifies the risks
affecting operations of the Bank and managing it through
• Formulate and recommend to the Board of the Bank a
Risk Control Matrix, internal controls and ensuring that the
Corporate Social Responsibility (CSR) policy, which shall
management has sufficient resources for mitigation of IT
indicate the activities to be undertaken by the Bank as
and security related risks.
per Schedule VII of the Companies Act, 2013
As on 31st March 2019 Composition of IT Strategy & • Recommend the amount of expenditure to be incurred in
Information Systems Security Committee comprised four the activities provided for the CSR policy
(4) members. The committee met four (4) times during
• Monitor the implementation and effectiveness of the CSR
the year under review on 25th April 2018, 06th August 2018,
policy from time to time
29th October 2018 and 16th January 2019.
• Perform such other duties with respect to CSR activities
Terms of reference in addition to the regulatory as may be required to be done under any law, statute,
requirements is governed by the charter, which broadly rules, regulations and others enacted by the Government
inter alia includes the following: of India, the Reserve Bank of India or by any other
regulatory or statutory body
• Review the IT-related strategy and policy
The particulars of attendance of members at the
• Evaluate the investments made into IT infrastructure to Committee meetings are given as Annexure A of Corporate
sustain the Bank’s growth Governance Report.
• Implement IT governance infrastructure covering basic Composition of the Corporate Social Responsibility
principles of value delivery, IT risk management, IT Committee
resource management and performance management
• Ensure a governance structure shall be created for IT, which S. No Name Position
will include technology and development, IT operations, IT
1 Ms. Jyoti Narang Chairperson
assurance and supplier and resource management
• Review security incidents and corrective action plans 3 Mr. Krishan Kant Rathi Member
The particulars of attendance of members at the
5 Mr. Sanjay Agarwal Member
Committee meetings are given as Annexure A of Corporate
Governance Report.
Report on Corporate Social Responsibility is enclosed as
Composition of the IT Strategy & Information Annexure II to the Board’s Report.
Systems Security Committee
S. No Name Position 7. Customer Service Committee
1 Mr. Krishan Kant Rathi Chairman Customer Service Committee is constituted by the Board of
2 Mr. Raj Vikash Verma Member Directors of the Bank to ensure fairness and reasonableness
3 Mr. Uttam Tibrewal Member in all the dealings with the customers and ensuring
4 Mr. Narendra Ostawal Member transparent communication of information pertaining to
products, services & related procedures and to resolve
customer complaints quickly and empathetically and
6. Corporate Social Responsibility Committee facilitate continuous improvement in quality of the customer
service and to ensure overall customer satisfaction level.
Pursuant to the provisions of Section 135 of the Companies
Act, 2013 Corporate Social Responsibility (CSR) Committee
As on 31st March 2019 composition of Customer Service
was constituted and the Board has approved the Charter
committee comprised three (3) members and committee
of the CSR Committee setting out the responsibilities, roles
met four (4) times during the year under review on
of the Committee.
25th April 2018, 06th August 2018, 29th October 2018 and
16th January 2019.

Corporate Profile
Terms of reference in addition to the regulatory The Committee responsibility inter alia includes review
requirements is governed by the charter which broadly and examination of the evidence of wilful default on the
inter alia includes the following: part of the borrower, borrowing company and its Director/
Whole-time Director; and control, manage and review wilful
• Review the effectiveness of grievance redressal defaulters on a Bank-wide basis as identified by the Wilful
mechanism within the Bank for redressing complaints Defaulters Identification Committee.
received about services rendered by Business
Correspondents (BC) Terms of reference in addition to the regulatory
requirements is governed by the charter, which broadly
• Evaluate the trend analysis of customer complaints
inter alia includes the following:
by product categories/channels/BCs and monitor
improvement plans
• To
review and confirm the order of Wilful Defaulters
Statutory Reports
• Review and approve comprehensive Deposit Policy and Identification committee
seek to address issues such as treatment of death of a
• Identification of wilful defaulters based on thorough
depositor for operations in such accounts
review and examination of the borrower, borrowing
• Assess Banking Ombudsman awards on a periodic basis, company and its Director/Whole-time Director
address systemic deficiencies brought out by these
• Identification of critical areas leading to additions of wilful
awards and report cases with delayed implementation of
defaults and examine evidence of wilful default on the
more than three months to the Board with reasons for
part of the Bank’s borrowers
delay to facilitate necessary remedial action on priority
• Identification of the cause of delay in detection of wilful
• Review statement of complaints, along with an analysis
defaults
of complaints
• Issue show cause notice to concerned borrower and
• Review the performance of ‘Standing Committee for
the Promoter/Whole-time Director and call for their
Customer Services’ and other Sub Committees
submissions and after considering their submissions,
• Benchmark review of turnaround time for key products issue an order recording the details and reasons of wilful
offerings and monitoring improvement plans put in place default
The particulars of attendance of members at the • Make recommendations and assist the management to
Committee meetings are given as Annexure A of Corporate design mechanisms to improve the process.
Governance Report.
• Technical knowledge of the staff and to share leading
Composition of the Customer Service Committee practices to early identify the wilful defaulters
S. No Name Position The particulars of attendance of members at the
Governance Report.
3 Mr. Sanjay Agarwal Member Composition of the Review of Wilful Defaulters
Committee
S. No Name Position
8. Review of Classification Of Wilful Defaulters
Committee 1 Mr. Mannil Venugopalan Chairperson
The Committee has been formed by the Board for carrying
3 Mr. Krishan Kant Rathi Member
out an independent review, monitoring and follow up of
wilful defaults cases of `25 lakh and above, and provide
5 Mr. Uttam Tibrewal Member
guidance to the Audit Department, Recovery Department
and the relevant members of the management involved in
the credit and recovery process.
9. Special Committee For Fraud Monitoring
(SFMC)
As on 31 March 2019 Composition of Review of
st
classification of Wilful Defaulter Committee comprised five Pursuant to the directives issued by the RBI, the Bank has
(5) members and the committee met four (4) times during set up and formed Special Committee for Fraud Monitoring
the year under review on 26th April 2018, 06th August 2018, (SFMC) for monitoring and follow up on cases amounting to
29th October 2018 and 16th January 2019. `1 crore and above. The Committee identifies the systemic
126 | 127
lacunae, if any, that facilitate perpetration of the fraud and 10. Disciplinary Committee
put in place measures to plug the same and also evaluate
The Disciplinary Committee has been formed by the
existing systems and procedures for fraud detection
Board of Directors of the Bank to achieve the following
and prevention.
key objectives:
As on 31st March 2019 Composition of Special Committee
• Approve the policy on Code of Conduct for employees,
for Fraud Monitoring (SFMC) comprised five (5) members
recommend the same to the Board and appropriately
and the committee has met one (1) time during the year
review as and when required
under review on 25th April 2018.
• Setting up of a transparent mechanism to decide and
Terms of reference in addition to the regulatory resolve complaints from employees and take appropriate
requirements is governed by the charter, which broadly corrective action plan
• Resolution of complaints received by the Bank including
sexual harassment and enforce disciplinary action against
• Monitor and review all frauds of `1 crore and above
the erring employees
• Identify the system lacunae if any that facilitate
• Taking appropriate remedial measures to respond to
perpetration of the fraud and put in place measures to
any substantiated allegations of a complaint (sexual
plug the same
harassment or disciplinary) against an employee
• Evaluation of existing systems and procedures for fraud
• Promote appropriate working conditions and a safe
detection and prevention
environment for all employees
• Identify the reasons for delay in detection, if any, in
As on 31st March 2019 Composition of Disciplinary
reporting to top management of the Bank and RBI
Committee comprised five (5) members and the Committee
• Review the efficacy of the remedial action undertaken to has met two (2) times during the year under review on
prevent recurrence of frauds, such as strengthening of 25th April 2018 and 29th October 2018.
internal controls
Terms of reference in addition to the regulatory
• Monitoring progress of police investigation and recovery
position and ensure that staff accountability is examined
at all levels in all fraud cases and staff side action, if
required, is completed quickly without loss of time
• Maintaining complete confidentiality and protection of
• Put in place other measures to strengthen preventive identity of the whistle blowers/complainants.
measures against frauds
• Creating awareness of the rights of female employees
The particulars of attendance of members at the with regards to sexual harassment.
• Take necessary steps to assist the affected person in
Governance Report.
terms of support and preventive action if the instance
Composition of the Special Committee for Fraud of sexual harassment occurs as a result of an act or
Monitoring omission by any outsider.
S. No Name Position • Initiate disciplinary actions such as fine or suspension
or termination against the responsible employee if an
1 Mr. Mannil Venugopalan Chairperson
improper/unethical act is proved.
3 Mr. Krishan Kant Rathi Member • Review number and nature of complaints received from
4 Mr. Sanjay Agarwal Member the whistle-blowing platform and resolution status of
5 Mr. Uttam Tibrewal Member the same.

The composition of the committee and particulars of
Corporate Profile
• P
roposals for credit facilities to the relatives of senior
attendance of members at the committee meeting are officers of the Bank sanctioned by the appropriate
given as Annexure A of Corporate Governance Report. authority should be reported to the Board through
Management Committee.
Composition of the Disciplinary Committee
• Any company in which any of the relatives of any senior
S. No Name Position officer of the financing bank holds substantial interest
or is interested as a director or as a guarantor, such
transaction should also be reported to the Board through
2 Mr. Krishan Kant Rathi Member
Management Committee.
4 Mr. Uttam Tibrewal Member • Sanction of proposals with exposure of more than `25
5 Mr. Narendra Ostawal Member lakh to:
Statutory Reports
(i) Any relative of the Chairman/Managing Directors
or other Directors of the Bank
11. Management Committee
The Management Committee has been constituted to (ii) Any relative of the Chairman/Managing Director
consider all matters of credit approvals including sanction of or other directors of other banks
loans and advances, modifications in terms and conditions
etc. The committee is also responsible for compliance of (iii) Any firm in which any of the relatives as
RBI directives on loans & advances and monitoring of credit mentioned in (i) & (ii) above is interested as a
proposals. The Committee is headed by an Independent partner or guarantor
Director who shall be chairman of the committee.
(iv)
Any company in which any of the relatives as
As on 31st March 2019 composition of Management mentioned in (i) & (ii) above hold substantial interest
Committee comprised three (3) members and committee or is interested as a director or as a guarantor
has met one (1) time during the year under review on
17th January 2019. The particulars of attendance of members at the
Terms of reference in addition to the regulatory Governance Report.
inter alia includes the following: Composition of the Management Committee
S. No Name Position
• T
o approve credit facilities `50 crore & above to New
Exposure/Loan to Existing Customers along with Existing 1 Mr. Mannil Venugopalan Chairman
facility. 4 Mr. Raj Vikash Verma Member
128 | 129
Annexure A
Details of Attendance of members for Committee meetings held during FY 2018-19

Name of Members (Meeting Attended)
Meeting Mr. Raj Mr.
Mr. Mannil Mr. Krishan Mr. Sanjay Mr. Uttam Ms. Jyoti
Name of Committee Held For Vikash Narendra
Venugopalan Kant Rathi Agarwal Tibrewal Narang
FY 2018-19 Verma Ostawal
Audit Committee 5 5 5 5 NA 5 5 3
Risk Management Committee 4 4 4 4 NA NA 4 2
Nomination and 6 6 6 NA NA 6 NA 4
Remuneration Committee
Stakeholders Relationship 4 4 4 4 NA NA NA 2
Committee
IT Strategy & Information Systems 4 NA 4 4 4 4 4 2
Security Committee
Corporate Social 2 2 2 2 NA 2 2 NA
Responsibility Committee
Customer Service Committee 4 NA NA 4 4 4 4 2
Review of classification of 4 4 4 4 4 NA 4 NA
Wilful Defaulter
Special Committee for Fraud 1 1 1 1 1 1 1 NA
Monitoring (SFMC)
Disciplinary Committee 2 NA 2 2 2 2 NA 2
Management Committee 1 1 NA 1 NA NA 1 NA
Audit Committee
Mr. Narendra Ostawal ceased to be the member of the committee on 16th January 2019 and was re-appointed as a member of the committee
w.e.f. 17th January 2019.
Risk Management Committee
Mr. Narendra Ostawal ceased to be the member of the committee on 16th January 2019 and was re-appointed as a member of the committee
Mr. Krishan Kant Rathi ceased to be a member of the committee w.e.f. 17th January 2019.
Ms. Jyoti Narang was appointed as a member of the committee w.e.f. 17th January 2019.
Nomination & Remuneration Committee
Mr. Narendra Ostawal ceased to be the member of the committee on 16th January 2019 and was re- appointed as a member of the committee
Stakeholder Relationship Committee
Mr. Narendra Ostawal ceased to be member of the committee w.e.f. 16th January 2019.
Mr. Mannil Venugopalan ceased to be a member and the chairman of the committee w.e.f. 17th January 2019.
Mr. Raj Vikash Verma was appointed as a member and the chairman of the committee w.e.f. 17th January 2019.
IT Strategy & Information Systems Security Committee
Mr. Sanjay Agarwal ceased to be a member of the committee w.e.f. 17th January 2019.
Ms. Jyoti Narang ceased to be a member of the committee w.e.f. 17th January 2019.
Customer Service Committee
Mr. Narendra Ostawal ceased to be a member of the committee w.e.f. 16th January 2019.
Mr. Raj Vikash Verma ceased to be a member of the committee w.e.f. 17th January 2019.
Mr. Uttam Tibrewal ceased to be a member of the committee w.e.f. 17th January 2019.
Mr. Mannil Venugopalan was appointed as a member of the committee w.e.f. 17th January 2019.
Special Committee for Fraud Monitoring
Ms. Jyoti Narang ceased to be a member of the committee w.e.f. 17th January 2019.
Disciplinary Committee
Mr. Krishan Kant Rathi ceased to be the Chairman of the committee w.e.f. 17th January 2019.
Ms. Jyoti Narang was appointed as the Chairman of the committee w.e.f. 17th January 2019.

Corporate Profile
GENERAL SHAREHOLDER INFORMATION
Financial Year - 1st April, 2018 to 31st March 2019
The details of the location and time of the last three Annual General Meetings are given below:
Year Date & Time Venue Special Resolutions Passed
2015-16 31 August 2016

st
Flexible Room, B-11-E, behind 1. Authorisation to borrow money in excess of paid up
11.00 AM CEG Building Malviya Nagar, capital and free reserves of company U/s 180 (1) (c) of
Industrial Area, Malviya Nagar, the companies Act, 2013
Jaipur – 302017 2. Authorisation to sell, lease or otherwise dispose of
the assets of the Company for such borrowings u/s
Section 180(1)(a) of the Companies Act, 2013;
Statutory Reports
3. Alteration of Existing Articles of Association
of the Company.
2016-17 27th September 2017 Suryavanshi Mahal- Ground 1. To confirm/ratify article no. 13(b) of Articles of
02:00 PM floor, ITC Rajputana Palace association of Bank.
Road, Jaipur - 302006 2. To ratify Employee Stock Option scheme 2015 of AU
Small Finance Bank Limited
3. To ratify Employee Stock Option scheme 2016 of AU
Small Finance Bank Limited
2017-18 07th August 2018 Chancellor Hall, Hotel 1. To authorise the Board to borrow money in excess of
03:30 PM Holiday Inn, Sardar Patel paid up capital, free reserves and securities premium
Marg, 22 Godam Circle, C– of Bank u/s 180(1)(c) of the Companies Act, 2013
Scheme, Jaipur-302001 2. To approve issue of securities/bonds/other
permissible instruments, in one or more tranches
3. To approve AU Small Finance Bank Limited
Employee Stock Option Scheme 2018
Resolutions passed in the Extraordinary General Meeting (EGM) of the Bank held during the Financial
Year 2018-19, by means of a Special Resolution
During the year under review, Extraordinary General Meeting of the Bank was held on 15th June 2018, wherein the approval
of the Members was sought for the following matters, by means of a special resolution.
Year Date & Time Venue Special Resolutions Passed
2018-19 15 June 2018

th
Bank house, Mile 0, Ajmer Road, Issuance of Equity shares and convertible warrants on
04:00 PM Jaipur - 302001 preferential Basis
POSTAL BALLOT Companies (Management and Administration) Rules, 2014

and any other applicable provisions of the Companies Act,
During the period under review, no special resolutions has
2013, as amended from time to time the Bank has passed
been passed by the Bank through postal Ballot However,
the following resolution as Ordinary Resolution through
pursuant to the Provisions of Section 108 and Section
Postal Ballot on 20th October 2018.
110 of the Companies Act, 2013 read with Rule 22 of the
Agenda: To reclassify the status of existing Promoter’s Group to Public Shareholders.

No. of Votes in favour No. of Votes against Percentage (%) of votes in favour Percentage (%) of votes against
19,84,83,388 1760 99.9991 0.0009
CS Manoj Maheshwari, Practicing Company Secretary None of the special resolution proposed to be passed in the
(Jaipur), was appointed as the scrutiniser for monitoring AGM Notice requires to be conducted through postal ballot.
& scrutinising remote e-Voting and postal ballot
process of the Bank.
130 | 131
PROCEDURE OF THE POSTAL BALLOT REGISTERED OFFICE OF BANK

The Postal Ballot procedure followed by the Bank is as 19-A, Dhuleshwar Garden, Ajmer Road,
stipulated under the provisions of Section 108 and Section Jaipur - 302001, Rajasthan, India
110 of the Companies Act, 2013 read with applicable Rules
and Listing Regulations and the Secretarial Standards
REGISTRAR AND SHARE TRANSFER AGENT &
issued by Institute of Company Secretaries of India.
CONNECTIVITY
Members are provided with the facility to cast their votes The Equity Shares of the Bank have been admitted with
through electronic voting (e-Voting) or through postal ballot. both the depositories: National Securities Depository
The Board of Directors of the Bank appointed Scrutiniser Limited (NSDL) and Central Depository Services (India)
for conducting the postal ballot voting process in a fair and Limited (CDSL). The Bank has appointed Link Intime India
transparent manner. The Scrutiniser submits his report to Pvt. Ltd. as the connectivity agent to provide electronic
the Chairman or any other Director as authorised by the connectivity interface with National Securities Depository
Board on this behalf after the completion of the scrutiny of Limited (NSDL) and Central Depository Services Limited
the postal ballots (including e-Voting). (CDSL) for securities of the Bank.
Considering the results, along with report of the Scrutiniser

DEBENTURE TRUSTEES
of the Postal Ballot the resolution is considered approved.
IDBI Trusteeship Services Ltd.
The necessary intimations as required under the applicable
Regd. Office: Asian Building, Ground Floor,
Listing regulations are submitted to the Stock Exchanges
17, R Kamani Marg, Ballard Estate, Mumbai 400001
and post declarations of the results the same are displayed
Phone: +91 22 40807000
on website of the Bank & of Registrar and Share Transfer
Fax: +91 22 66311776
Agent and displayed at the Registered Office of the Bank.
Email: itsl@idbitrustee.com
Catalyst Trusteeship Limited
ANNUAL GENERAL MEETING
Regd. Office: GDA House, First Floor,
Annual General Meeting of the Bank is scheduled to be held
Plot No. 85 S. No. 94 & 95, Bhusari Colony (Right),
on Friday, 26th July 2019 at Suryavanshi Mahal – Ground
Kothrud, Pune 411038 IN
Floor, ITC Rajputana, Palace Road, Jaipur-302006, Rajasthan,
Phone: +91 22-49220555
India at 04:00 p.m.
Email: compliancectl-mumbai@ctltrustee.com
DETAILS OF REGISTRAR AND SHARE TRANSFER
FINANCIAL YEAR
AGENT
The Bank follows the financial year starting from 1st April to
Link Intime India Pvt. Limited
31st March, every year.
C-101, 1st floor, 247 Park, L.B.S Marg,
Vikhroli (West), Mumbai 400083
DATE OF BOOK CLOSURE Maharashtra, India
Tel: +91 22 4918 6200, FAX: +91 22 49186195
20th July 2019 to 26th July 2019 (both days inclusive)
Website: www.linkintime.co.in
Email ID: rnt.helpdesk@linkintime.co.in

Corporate Profile
CREDIT RATING DISCLOSURE
Below table covers the Credit Ratings of the Bank as on 31st March 2019
Nature of Debt Instrument Nature of Term India Ratings CRISIL ICRA CARE
Non-Convertible Debentures Long Term AA-/Stable AA-/Stable AA-/Stable -

Subordinated Debt/Tier II Bonds Long Term AA-/Stable AA-/Stable AA-/Stable -
Bank Loans Long Term AA-/Stable - AA-/Stable AA-/Stable
Certificate of Deposits Short Term A1+ A1+ - -
During the year, credit rating of the Bank was upgraded by ICRA & CRISIL from A+/Positive to AA-/Stable, respectively.
ADDRESS FOR CORRESPONDENCES
Statutory Reports
and Senior Management Personnel of the Bank have
complied with the said code is annexed to this report.
The Company Secretary & Compliance Officer,
3. Code of Conduct for Prohibition of Insider Trading
Registered Office: 19-A, Dhuleshwar Garden, Ajmer Road,
Jaipur - 302001 The Bank has formulated a code for the prohibition of
Tel: +91-141-4110060/6660666 | Fax: +91-141-4110090 insider trading in the shares of the Bank. The Code of
Email: investorrelations@aubank.in Conduct - Prohibition of Insider Trading Policy, inter
alia, prohibits purchase/sale of shares of the Bank
LISTING ON STOCK EXCHANGE(S) by designated persons and other connected persons
while in possession of unpublished price sensitive
BSE Limited- SCRIP CODE: 540611
information in relation to the Bank.
P J Towers, Dalal Street, Fort, Mumbai - 400001
The Code requires designated persons to obtain
National Stock Exchange of India Limited-
pre-clearance from the Compliance Officer for dealing
SYMBOL: AUBANK in the Bank’s securities beyond prescribed threshold
limits. The designated persons are also prohibited
Exchange Plaza, Bandra-Kurla Complex, Bandra (East),
from entering contra trades on the floor of the Stock
Mumbai - 400 051
Exchange(s) and from dealing in securities of the
ISIN: INE949L01017
Bank’s Listed Client Companies during the period(s)
notified to them.
Bank has deposited the annual listing fees to the stock
exchange(s) where the securities of the Bank are listed.
The Bank periodically reviews the efficacy of its
systems, controls and processes to ensure that access
PLANT LOCATION to unpublished price sensitive information relating
to its financial results or that of its securities is on a
As the Bank is engaged in the business of banking/financial
need to know basis.
services, there is no plant location.
4. Related party Transactions
OTHER DISCLOSURES
All transactions entered into with Related Parties as
1. CEO and CFO Certification defined under the Companies Act, 2013 and Regulation
23 of the Listing Regulations, during the financial year,
Managing Director & CEO and CFO of the Bank have
were in the ordinary course of business and on arm’s
issued a certificate in terms of Regulation 17(8) of
length pricing basis and do not attract the provisions of
the Listing Regulations, certifying that the financial
Section 188 of the Companies Act, 2013. There were no
statements do not contain any materially untrue
materially significant transactions with related parties,
statement and these statements represent a true and
during the financial year, which conflicted with the
fair view of the Bank’s affairs. The said certificate is
interest of the Bank. Suitable disclosure as required
annexed to the Corporate Governance Report.
by the Accounting Standards (AS-18) has been made
in the notes to the Financial Statements. The details of
2. Code of Conduct
the transactions with related parties, if any, are placed
The Bank has formulated and adopted Code of Conduct before the Audit Committee from time to time.
for Directors and the Senior Management Personnel of
the Bank. A certificate issued by the Managing Director Further, the Board of Directors has formulated a policy
& CEO of the Bank confirming that all the Directors on Related Party Transactions and materiality for
132 | 133
dealing with Related Party Transactions pursuant to 9. Subsidiary Companies

the provisions of the Companies Act, 2013 and Listing
During the period under review, the Bank does not
Regulations. The same is displayed on the weblink of
have any Subsidiary Companies.
the Bank at www.aubank.in/au-notice-board
10. Accounting Treatment
5. Penalties
The Bank has adopted accounting policies, which are
No penalties, strictures have been imposed on the
in line with the Accounting Standards and Financials
Bank by the Stock Exchange(s)/SEBI or any other
statements are prepared in adherence to the
statutory authorities on matters relating to capital
accounting policies, Accounting Standards and
market during the last three years.
applicable provisions of Companies Act, 2013, Banking
Regulation Act, Guidelines issued by Reserve Bank of
6. Whistle Blower policy & Vigil Mechanism
India and Listing Regulations.
The Whistle Blower Policy has been formulated as part
of corporate governance norms and transparency 11. Means of Communication
where the employees, customers, stakeholders are
Bank publishes/announces duly reviewed financial
encouraged to refer any protected disclosures, which
results on quarterly basis at Stock Exchange(s) and a
have not been resolved or satisfactorily resolved
Press Release sent to leading media publications. The
within the usual applicable protocols. The employees
financial results of the Bank are also posted on the
may refer any protected disclosures covering areas
website of the Bank. The Managing Director & CEO/
such as corruption, misuse of office, criminal offences,
WTD & CFO and Chief of Investor Relations at regular
suspected/actual fraud, failure to comply with existing
intervals comes on conference call with the analysts/
rules and regulations and acts resulting in financial
shareholders and responds to the queries from
loss/operational risk, loss of reputation and others
investors on quarterly basis. The financial results of
detrimental to customers’ interest/public interest.
the Bank are published in the renowned dailies such as
During the year, no person was denied access to
Economic Times, Punjab Kesari and Financial Express.
the Audit committee or its chairman to raise his/her
The financial results, presentations and press releases
concern under vigil mechanism.
of the Bank are also hosted on the website of the Bank
at https://www.aubank.in/investor-relations
7. Declaration of Independence
The Independent Directors have confirmed that they Documents like Notices of general meetings, Annual
meet the criteria of ‘Independence’ as stipulated under Reports, ECS advises for dividends, etc. are sent to
provisions of Section 149 (6) Companies Act, 2013 & the shareholders at their e-mail address, as registered
Regulation 16 (1) (b) of the Listing Regulations. with their Depository Participants/Company/Registrar
& Share Transfer Agents (RTA). This helps prompt

The Terms and Conditions of appointment of delivery of document, reduce paper consumption,
Independent Directors have been hosted on the save trees and avoid loss of documents in transit.
Bank’s website and can be accessed through link at
www.aubank.in/about-us/board-directors
For share transfers, dividend payments and all
other investor-related activities are attended to and
8. SEBI (LODR) Regulations processed at the office of our Registrars & Share
Transfer Agents, i.e. Link Intime India Private Limited,
During the period under review, the Bank has complied
contact details of the agents are as specified above.
with all the mandatory requirements of Regulation
The Bank has Board approved ‘Investor Grievance
17 to 27 and has also complied with requirement of
Redressal Policy’ which lays down the simplified
Schedule V of the of Listing Regulations except for
procedure for shareholders to submit their queries,
Regulation 24, which is not applicable to the Bank.
concerns and grievances and process for timely
Further, the Bank has also adopted certain voluntary
resolution. In case of shareholders having any queries,
compliance requirement as stipulated in Companies
they can write at investorrelations@aubank.in and
Act 2013, Listing Regulations and other act, rules,
for more information about the Bank, investors can
regulations and guidelines as applicable on the Bank.
visit the Bank’s website at www.aubank.in
The Bank has also complied with Regulation 46 of
12. Utilisation of Funds
Listing Regulations.
The fund raised during the year, through private
placement of securities has been utilised to meet the

Corporate Profile
capital & business requirement while supporting the 14. Dividend Payment
growth plans and for other general corporate purposes.
The Board of Directors of the Bank at its meeting held
on 22nd April 2019 recommended dividend of `0.75/-
13. Details in relation to the Sexual Harassment of
per equity shares on face value of `10 per equity
Women at Workplace (Prevention, Prohibition
shares subject to approval of members of the Bank in
and Redressal) Act, 2013
the 24th Annual General Meeting scheduled on 26th July,
S. No Particulars Number 2019. The payment period of dividend if approved by
a. Number of complaints filed during 1 members will commence from 27th July 2019 and will
the financial year be completed by 25th August 2019.
b. Number of complaints disposed of 1
during the financial year
Statutory Reports
c. Number of complaints pending as on NIL
the end of the financial year
15. Market Price Data

NSE BSE
Month
High (`) Low (`) Volume High (`) Low (`) Volume
Apr-18 748.40 615.00 58,60,079 746.95 615.00 5,23,227

May-18 733.00 651.25 26,98,559 731.95 653.80 2,40,452
Jun-18 734.35 650.00 38,81,055 733.60 651.00 5,50,865
Jul-18 693.10 612.05 2,05,03,499 695.15 612.55 60,20,667
Aug-18 745.00 638.00 1,51,06,737 745.00 638.75 2,95,74,809
Sep-18 735.85 545.05 82,89,566 734.65 546.30 8,45,603
Oct-18 639.95 500.50 1,10,62,391 643.65 502.00 12,90,544
Nov-18 612.40 520.00 87,20,659 610.00 502.00 2,78,630
Dec-18 652.90 566.00 94,90,404 650.90 566.00 3,39,736
Jan-19 668.95 572.10 82,54,601 667.15 574.70 4,07,854
Feb-19 609.85 558.00 27,23,867 608.95 560.00 1,39,221
Mar-19 628.25 541.25 96,29,813 627.00 542.75 5,85,315
134 | 135
COMPARISON TO BROAD -BASED INDICES

AUBANK relative to S&P BSE SENSEX
BSE Index (Share price in `)
40,000 AUBank 800.00

Sensex
750.00
38,000
700.00
36,000
650.00
34,000 600.00
550.00
32,000
500.00
30,000
450.00
28,000 400.00
Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19
AUBANK relative to NIFTY
NSE Index (Share price in `)
12,000 AUBank 800.00

Nifty
11,500 750.00
11,000 700.00
10,500 650.00
10,000 600.00
9,500 550.00
9,000 500.00
8,500 450.00
8,000 400.00
Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19
Distribution of Shareholding as on 31st March 2019

Distribution of shareholding based on nominal value (`) as on 31st March 2019
Number of Share amount % of total share
S. No Category (No. of Shares) % of total Total shares
shareholders (`) amount
1 1 to 5,000 83,931 96.21 63,70,304 6,37,03,040 2.18

2 5,001 to 10,000 1,662 1.90 11,80,126 1,18,01,260 0.40
3 10,001 to 20,000 651 0.75 9,28,156 92,81,560 0.32
4 20,001 to 30,000 222 0.25 5,48,361 54,83,610 0.19
5 30,001 to 40,000 107 0.12 3,73,628 37,36,280 0.13
6 40,001 to 50,000 73 0.08 3,32,556 33,25,560 0.11
7 50,001 to 1,00,000 183 0.21 13,30,873 1,33,08,730 0.46
8 1,00,001 & above 420 0.48 28,12,93,482 2,81,29,34,820 96.21
Total 87,249 100.00 29,23,57,486 2,92,35,74,860 100.00

Corporate Profile
Categories of Shareholders as on 31st March 2019
Particulars No. of Shares %
I Promoters & Promoter Group

Sanjay Agarwal 5,67,66,359 19.42%
Shakuntala Agarwal 1,18,20,430 4.04%
Jyoti Agarwal 1,18,18,560 4.04%
Chiranji Lal Agarwal 68,29,321 2.34%
MYS Holdings Private Limited 68,83,722 2.35%
II Other Institution
Mutual Fund 3,19,39,498 10.92%
Financial Institutions/Bank 86,828 0.03%
Statutory Reports
Insurance Companies 83,50,272 2.86%
Foreign Portfolio Investors 6,94,59,585 23.76%
III Other Non-Institution
Body Corporates 1,55,31,829 5.31%
IV Individuals
(i) Individuals holding nominal share capital upto 2 lakh 1,02,07,799 3.49%
(ii) Individuals holding nominal share capital in excess of 2 lakh 1,50,56,625 5.15%
V Trusts 16,272 0.01%
VI Non Resident Indians (Non Repat) 17,10,130 0.58%
Non Resident Indians (Repat) 5,15,444 0.18%
VII Hindu Undivided Family 4,61,334 0.16%
VIII Clearing Members 4,39,238 0.15%
IX Foreign Nationals 4,26,41,879 14.59%
X Alternative Investment Fund 17,65,547 0.60%
XI NBFCs registered with RBI 56,814 0.02%
Total 29,23,57,486 100%
List of Shareholders holding more than 1% share in the Bank as on 31st March 2019
S. No Name No. of Shares % of Shares
Promoters and Promoter Group

1 Sanjay Agarwal 5,67,66,359 19.42%
2 Shakuntala Agarwal 1,18,20,430 4.04%
3 Jyoti Agarwal 1,18,18,560 4.04%
4 Chiranji Lal Agarwal 68,29,321 2.34%
5 MYS Holdings Private Limited 68,83,722 2.35%
Others
6 Redwood Investment Ltd 2,09,70,794 7.17%
7 Nomura India Investment Fund Mother Fund 1,05,15,631 3.60%
8 Kotak Standard Multicap Fund 1,00,98,256 3.45%
9 SBI Equity Hybrid Fund 1,00,17,785 3.43%
10 Labh Investments Limited 80,87,530 2.77%
11 Ourea Holdings Limited 79,04,427 2.70%
12 Amansa Holdings Private Limited 66,04,110 2.26%
13 International Finance Corporation 56,79,128 1.94%
14 Steadview Capital Mauritius Limited 49,04,244 1.68%
15 HDFC Life Insurance Company Limited 47,08,600 1.61%
16 Motilal Oswal Multicap 35 Fund 46,25,885 1.58%
17 SBI Life Insurance Co. Ltd 44,50,365 1.52%
18 Camas Investments Pte. Ltd. 43,30,441 1.48%
19 Uttam Tibrewal 35,44,673 1.21%
20 Nomura Funds Ireland Public Limited Company- Nomura Funds Ireland - 33,26,369 1.14%
India Equity Fund
21 Motilal Oswal Securities Ltd. 32,93,315 1.13%
136 | 137
18. Outstanding Global Depository Receipts or

Shareholding pattern (%) American Depository Receipts or warrants or
any convertible instruments, conversion date
2.86 1.73 and likely impact on equity
5.31
During FY 2018-19, the Bank does not have any
8.64 32.19 outstanding GDRs/ADRs warrants that were due for
conversion or any other Convertible instruments
having an impact on the equity of the Bank.
10.92
19. Commodity price risk or foreign exchange risk
and hedging activities
During FY 2018-19, the Bank does not undertake
14.59
trading in any commodity. However, the Bank may
23.76
be exposed to commodity price risks of customers in
its capacity as a lender. Bank is operating in India and
Promoter & Promoter Group Individuals is not directly exposed to foreign exchange risk and
Foreign Portfolio Investors Bodies Corporates hedging activities.
Foreign Company Insurance Companies
Mutual Fund Others 20. Recommendations of the Committees
No instances have been observed where the Board
has not accepted recommendations of any of the
16. Share Transfer System
Board committee(s).

The Bank’s shares are traded under compulsory
dematerialised mode and freely tradeable and the 21. Fees paid to Statutory Auditors
entire share transfer process is monitored by the

Total fees for services of Statutory Auditors is
Registrar and Share Transfer Agent of the Bank.
Rupees One crore.
A half-yearly certificate of compliance with the share
transfer formalities as required under Regulation
22. Certificate from Company Secretary in
40(9) of the Listing Regulations is obtained from the
Practice
Company Secretary in Practice and a copy of the
certificate is filed with the Stock Exchanges within the The Bank has received certificate from V.M.
prescribed time. & Associates, Practicing Company Secretary, Jaipur that
none of the Directors on the Board of the Bank have
17. Dematerialisation of Shares been debarred or disqualified from being appointed
or continuing as Directors of companies by the Board/
All shares of the Bank are held in dematerialised form.
Ministry of Corporate Affairs or any such authority.
23. Status of Compliance of Discretionary Requirements

S. No Discretionary Requirements Status
1 A half yearly declaration of financial performance including Quarterly as well as half yearly financial results are published
summary of the significant events in the last six months may in the newspapers, displayed on website of the Bank as well as
be sent to each household of shareholders disseminated to the Stock Exchanges immediately after Board
approval for information of Shareholders and other Stakeholders.
2 The Company may appoint separate persons to the post of The Bank has separate positions of a Non-executive (Part- time)
Chairperson and MD & CEO Chairman and MD & CEO.
3 The Internal Auditor may report directly to the The Internal Auditor (Chief Audit Officer) report directly to the
Audit Committee Audit Committee.

Corporate Profile
CERTIFICATE ON COMPLIANCE WITH THE CODE OF CONDUCT & ETHICS
I confirm that Bank has obtained from all the members of the Board and Senior Management Personnel, affirmation that
they have complied with the ‘code of Conduct’ for financial year 2018-19.
Date: 22nd April 2019 Sanjay Agarwal

Place: Jaipur Managing Director & CEO
Statutory Reports
CEO & CFO CERTIFICATION
We, Sanjay Agarwal, Managing Director & CEO and Deepak Jain, Chief Financial Officer, of AU Small Finance Bank Limited
hereby certify that:
a. We have reviewed financial statements and the cash flow statement for the year ended 31st March 2019 and that to
the best of our knowledge and belief:
i. These statements do not contain any materially untrue statement or omit any material fact or contain any statements
that might be misleading.
ii. These statements together present a true and fair view of the Bank’s affairs and are in compliance with existing
accounting standards, applicable laws and regulations.
b. There are to the best of our knowledge and belief, no transactions entered into by the Bank during the year which are
fraudulent, illegal or violative of the Bank’s Code of Conduct.
c. We accept responsibility for establishing and maintaining internal controls for financial reporting and that we have
evaluated the effectiveness of internal control systems of the Bank pertaining to financial reporting and have disclosed
to the Auditors and Audit Committee, deficiencies in the design or operation of such internal controls, if any, of which
we are aware and the steps we have taken or proposed to take to rectify these deficiencies.
d. We have indicated, to the Auditors and the Audit Committee:
i. Significant changes in internal control over financial reporting during the year;
ii. Significant changes in accounting policies during the year and that the same have been disclosed in the notes to
the financial statements; and
ii. Instances of significant fraud of which we have become aware and the involvement therein, if any, of the
management or an employee having significant role in the Bank’s internal control system over financial reporting.
Yours faithfully
Date: 22nd April 2019 Sanjay Agarwal Deepak Jain

Place: Jaipur Managing Director & CEO Chief Financial Officer
138 | 139
CERTIFICATE UNDER REGULATION 34(3) OF SEBI (LISTING OBLIGATIONS AND DISCLOSURE

REQUIREMENTS) REGULATIONS, 2015
To,
The Members,
1. In our opinion and to the best of our information and according to the representation made by the directors of
AU Small Finance Bank Limited (“the Bank”), we certify that none of the directors on the Board of the Bank have
been debarred or disqualified from being appointed or continuing as directors of companies by the Securities and
Exchange Board of India or Ministry of Corporate Affairs or Reserve Bank of India or any such statutory authority.
2. The certificate is addressed and provided to the members of the Bank solely for the purpose to enable the Bank to
comply with the requirement of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and
it should not be used by any other person or for any other purpose. Accordingly, we do not accept or assume any
liability or any duty of care for any other purpose or to any other person to whom this certificate is shown or into
whose hands it may come without our prior consent in writing.
For V. M. & Associates

Company Secretaries
(ICSI Unique Code P1984RJ039200)
sd/-
CS Manoj Maheshwari
Partner
FCS3355
Date: April 22, 2019 C P No.: 1971
Place: Jaipur

Annexure II
Corporate Profile
Annual Report on Corporate Social Responsibility (CSR)
[Pursuant to clause (o) of sub-section (3) of section 135 of the Act and Rule 9 of the Companies (Corporate Social
Responsibility) Rules, 2014]
Our CSR Policy
1. A BRIEF OUTLINE OF THE CSR POLICY, INCLUDING OVERVIEW OF PROJECTS OR PROGRAMMES

PROPOSED TO BE UNDERTAKEN AND A REFERENCE TO THE WEB LINK TO THE CSR POLICY AND
PROJECTS OR PROGRAMMES
Statutory Reports
The Corporate Social Responsibility Policy (CSR Policy) of the Bank establishes a framework for compliance with CSR
provisions covering social projects and ensuring the implementation of CSR initiatives in letter and spirit as specified
in Schedule VII of the Companies’ Act, 2013 (excluding the activities pursued in the normal course of business) and the
expenditure thereon.
The Bank continues to focus on undertaking social welfare and sustainable development programmes that has widespread
positive impact on the larger section of society for achieving gradual upliftment of deprived underprivileged communities
in rural, semi-urban and local areas where operations of the Bank are carried out.
During the year, the Bank started realising the long-term strategy on CSR initiatives and set up the trust ‘AU Foundation’,
for driving CSR projects of livelihood enhancement through vocational training, digital and financial literacy, promoting
sporting talent for nationally recognised sports and others. AU Foundation, as a part of its initiatives, dedicated its
activities towards AU Skills Academy, AU Sports Village and Financial Literacy Camps, among others. AU Foundation
also supported several NGOs for job-oriented camps for women enhancing their livelihood, self-dependence and
empowerment. The Bank continued to thrust on social development initiatives through implementing partners for
carrying out CSR activities during the year. The Bank has also carried out direct initiatives as a part of CSR activities like
installation of water coolers, health and eye check-up camps and promotion of education through various NGOs for
upliftment of children living in slums.
Approach towards CSR

The Bank focusses on Corporate Social Responsibility initiatives to make a meaningful impact on the lives of the
underserved by providing them equal opportunity and support, it promotes woman empowerment, healthcare and
sustainable livelihood. As a financial institution, the Bank believes that it can play an active role in stimulating India’s
socio-economic development.
The Bank’s approach led to the emergence of key priority areas for CSR as mentioned below:
1. Livelihood Enhancement
2. Sports for Development
3. Financial & Digital Literacy
4. Other areas permissible under the applicable CSR provisions
Corporate Social Responsibility policy of the Bank is available at www.aubank.in/au-notice-board
2. COMPOSITION OF CSR COMMITTEE AS ON 31ST MARCH 2019

Ms. Jyoti Narang (Independent Director) Chairman
Mr. Mannil Venugopalan (Independent Director) Member
Mr. Krishan Kant Rathi (Independent Director) Member
Mr. Raj Vikash Verma (Independent Director) Member
Mr. Sanjay Agarwal (Managing Director & CEO) Member
140 | 141
3. AVERAGE NET PROFITS OF THE BANK FOR THE LAST THREE FINANCIAL YEARS: `407.74 Crore
4. PRESCRIBED CSR EXPENDITURE (2% OF THE AMOUNT AS IN ITEM 3 ABOVE): `8.15 Crore
5. DETAILS OF CSR SPENT DURING THE FINANCIAL YEAR
• Total amount to be spent for the financial year 2018-19 as per the Companies Act, 2013 was `11.10 crore (`8.15 crore + `2.95 crore, being
amount unspent of FY 2017-18)
• Amount spent during the financial year: `4.59 crore
• Amount unspent for the financial year: `6.51 crore

Manner in which the amount is spent during the financial year is detailed below:
Project or Programmes Amount Spent on the
Amount outlay Cumulative
(1) Local Area or other projects or programs
(budget project expenditure Amount spent directly or
Sr. (2) Specify the state and subheads: (1(Direct

CSR project or activity identified Sector in which the Project is covered or programme- up to reporting through Implementing
No district where projects expenditure on projects
wise) (` In lakh) period (` In agency
or programme was or programs (2)
lakh)
undertaken Overheads (` In lakh)
1 Projects of AU Foundation • Clause (ii): Livelihood Enhancement Jaipur, 265.00 76.50 76.50 Amount spent through
1. AU Skills Academy • Clause (ii): Promoting Education – Rajasthan & Delhi AU Foundation for
2. AU Udhyogini Financial literacy CSR activities as per
3. AU Financial literacy awareness • Clause (vii): Training to promote rural the Schedule VII
4. AU Bank Sports Village sports, nationally recognised sports,
Paralympics sports and Olympics sports
2 Promoting of Education Clause (ii): Promoting education, including Rajasthan & 200.00 159.53 746.93 • D
irectly
1. Vocational Training special education and employment Maharashtra • Through implementing
2. Financial & Digital Literacy enhancing vocation skills, especially among agencies - Lok Kala Jagrati &
3. Primary Education etc. children, women, elderly, and the differently Vikas Sansthan/Gramodaya
4. Mid-Day Meal programme abled and livelihood enhancement projects; Samajik Sansthan/
Gram Chetna Kendra/
Development initiatives
3 Promoting preventive Clause (i): Eradicating hunger, poverty Rajasthan, Haryana & 150.00 83.57 299.13 • Through implementing
healthcare and malnutrition, promoting healthcare, Maharashtra agencies (Shekhawati
1. Eye and Health Check-up including preventive healthcare and Agarwal Samaj
camps sanitation, including contribution to the Sansthan/Shri Shyam
2. Installation of Water Swachh Bharat Kosh setup by the Central Seva Mahotsav/
purifier and cooler Government for the promotion of sanitation SIDART/Akshaya
and making available safe drinking water Patra Foundation
4 Promotion of sports Clause (vii): Training to promote rural Rajasthan 300.00 72.18 216.80 • D
irectly
1. Sports for development sports, nationally recognised sports, & Punjab •T hrough implementing
activities Paralympic sports and Olympic sports agencies
2. Ab Jeetega India Initiative (Round Table India)
3. Round Table India
5 Measures for promoting Clause (iv): Ensuring environmental Rajasthan 40.00 13.72 55.71 Directly
animal welfare and ensuring sustainability, ecological balance, protection & Maharashtra
environment sustainability of flora and fauna, animal welfare
6 Promoting art and culture Clause (v): Art and Culture Bikaner, Jaipur & 50.00 12.40 121.74 • T
hrough implementing
Rajasthan agencies (Lokayan/Hare
Krishna Mission)
7 Donation to recognised fund Clause (viii): Contribution to CM Relief Fund Kerala 49.5 18.24 18.24 Directly
and CM Distress Relief fund & Madhya Pradesh
8 Administrative expenditure Administrative expenditure inclusive of staff 55.50 22.66 34.16 -
salary for execution of CSR activities
1,110.00 458.80
Corporate Profile
DIRECT INITIATIVES communities, governments and other like-minded
corporates and NGOs—for solving the pressing problems
Water coolers
and to foster prosperity in the society.
Access to clean and safe potable water is a matter of
national priority for public health but given the arid climate Their work has spread beyond core villages and by working
in vast stretches of Rajasthan clean and safe potable hand-in-hand with like-minded organisations, it aims to
water is scarce in the state. The Bank is committed to provide a positive impact on unrelenting issues that are
provide support to make available safe drinking water to currently inhibiting India.
areas where it operates. The Bank installed more than
110 safe drinking water dispensers/water coolers in and For the past 25 years, ACF has created significant impact
around Jaipur. by establishing the full-fledged research and monitoring
unit, along with numerous external, independent studies
Statutory Reports
Health camps and eye check up camps that show significant changes in income levels, health
indicators, overall harmony and happiness. The skills
The Bank promotes the cause of good hygiene and
training programmes help the unemployed youth to garner
sanitation practices in the community for underprivileged
employable skills.
and poor people. It has been associated with Shekhawati
Agrawal Samaj in providing affordable and free healthcare
Round Table India
services to the poor. The Bank collaborated with them for
providing financial assistance to organise monthly health The Round Table is internationally a friendship organisation,
check up and eye check up camps, along with free OPD founded in Norwich, England by Louis Marchesi, then a
services in Jaipur. Rotarian in 1927. From a small group of eight members,
today it has grown to 43,000 members across 52 countries
CM Relief Fund (Kerala Flood of 2018) representing every corner of the world. Round Table came
to India in 1957 with the formation of Madras Round
During the year under review, the state of Kerala faced
Table No. 1 on 14th November 1962 by John Barton with
extreme distress due to a catastrophic flood and rains.
100 members. Over the past four decades, it has grown to
For the relief and rehabilitation of the distressed, the Bank
become a 2,850-member strong association. Round Table
contributed CSR fund while the staff also contributed for
India has around 200 Tables located in 76 cities and towns,
the noble cause.
comprising businessmen, entrepreneurs, technocrats
and professionals. It consists people who can rise above
DETAILS OF IMPLEMENTING AGENCIES personal concerns to seek and serve the larger needs
of the community.
Akshaya Patra Foundation
The Akshaya Patra Foundation is a not-for-profit Gram Chetna Kendra
organisation headquartered in Bengaluru, India.
Gram Chetna Kendra was formed in 1986 by a group of
The organisation strives to eliminate classroom hunger
socially conscious individuals under the leadership of
by implementing the Mid Day Meal scheme in the
Mr. Om Prakash Sharma. Recognising the immense needs
government schools and government-aided schools.
of Rajasthan’s rural poor, this group decided to combine
Alongside, Akshaya Patra also aims at countering
their unique knowledge, talents, skills and experience
malnutrition and supporting the right to education of
to address the pressing issues facing individuals.
socio-economically disadvantaged children.
Therefore, in 1989, the organisation was registered as
a voluntary, non-governmental organisation under the
AU Small Finance Bank is supporting this noble cause
Societies Registration Act and began formal operations
and helping Akshaya Patra Foundation in Mid-Day meal
from their campus which is located in the heart of the
programme for over 10 years and helping them to serve
project area in the village of Khedi Milak.
Mid Day Meal programme in several districts of Rajasthan.
Lok Kala Jagrati Vikas Sansthan
Ambuja Cement Foundation
Lok Kala Jagrati Vikas Sansthan is a non-profit organisation
Established in 1993, Ambuja Cement Foundation (ACF) is
of Rajasthani lok artists, who are engaged in spreading
a grassroots-level pan-India implementing organisation
that harnesses the power of partnerships—between
142 | 143
financial and digital literacy through plays, puppet shows, Focus on new projects
folk songs, folk dances and others.
The Bank set its priority area for CSR projects covering
Mohan Foundation financial and digital literacy, promotion of sports
and livelihood enhancement for rural development,
It is a not-for-profit, non-governmental organisation
enhancing financial and digital literacy for enabling
started to promote organ donation in 1997 in Chennai by
financial inclusion and skill development. The building
philanthropists and medical professionals. It has offices
of long-term capabilities requires detailed planning
in Chennai, Hyderabad, Delhi-NCR, Chandigarh, Nagpur,
and execution due to which some projects could not be
Jaipur, Mumbai and USA. Mohan Foundation was started
taken up fully, resulting in shortfall of CSR expenditure.
by a group of like-minded and concerned medical and
non-medical professionals committed to increasing
Setting up of AU Foundation
the reach of the Transplantation of Human Organs Act.
The Government of India passed this Act in 1994 to broaden To have long-term and widespread impact, the Bank
the concept of organ donation and stop commercial has set up ‘AU Foundation’ as a trust to channelise
dealings in organs, especially kidneys. It is now possible to its social investments and undertake CSR activities
not only to donate one’s eyes, but also other vital organs for addressing the needs of underprivileged section
like the heart, lungs, liver, pancreas and kidneys. of society. In coming years, the Bank shall fully
realise the potential of in-house CSR team through
relevant projects and shall partner with new
6. REASON FOR NOT SPENDING 2% OF THE
credible implementing agencies to incur the CSR
AVERAGE NET PROFIT OF THE LAST THREE
expenditure fully.
FINANCIAL YEARS OR ANY PART THEREOF
The Bank has been playing an active role in community
7. A RESPONSIBILITY STATEMENT OF THE CSR
development through establishing AU Foundation
COMMITTEE THAT THE IMPLEMENTATION
and building strategic partnerships with reputed
AND MONITORING OF CSR POLICY IS IN
implementation partners for achieving its Corporate
COMPLIANCE WITH THE CSR OBJECTIVES AND
Social Responsibility objectives.
POLICY OF THE COMPANY
The Bank spent `4.59 crore on CSR Expenditure in CSR Committee hereby confirms that the
FY 2018-19 and continues to scale many of its existing implementation and monitoring of CSR Policy is
programmes. During the year under review, several in compliance with the CSR objectives and CSR
new projects were launched for building its CSR policy of the Bank.
profile through AU Skill Academy and AU Udhyogini
—a self-employment training centre which benefits For and on behalf of the Board of Directors
youth from low-income segment and provides AU SMALL FINANCE BANK LIMITED
self-employment opportunity for rural women.
The Bank has also identified new opportunities relating Sanjay Agarwal Jyoti Narang
to poverty alleviation, rural development, promotion Managing Director & CEO Chairman - CSR Committee
of financial and digital literacy for enabling financial DIN: 00009526 DIN:00351187
inclusion and skill development.
Date: 22nd April 2019
The Bank was not able to spend the entire prescribed Place: Jaipur
CSR amount of 2% of its average net profits of the last
three financials years due to following reasons and the
measures have been taken in this regard:

Annexure III
Corporate Profile
The ratio of the remuneration of each director to the median employee’s remuneration and other details in terms of
sub-section 12 of Section 197 of the Companies Act, 2013 read with Rule 5(1) of the Companies (Appointment and
Remuneration of Managerial Personnel) Rules, 2014:
Sr. No. Requirements Disclosure

1. Ratio of the remuneration of each Mr. Sanjay Agarwal, MD & CEO 84X
director to the median remuneration Mr. Uttam Tibrewal, WTD 72X
of the employees of the Bank for the Mr. Mannil Venugopalan, Independent Director (Part Time) Chairman 12X
financial year. (The median remuneration does not include amount of perquisites on ESOP
Statutory Reports
Options exercised by the Mr. Uttam Tibrewal during FY 2018-19).
2. The percentage increase in remuneration Name & Designation of Director’s & KMP Increase%/(Decrease)%
of each director, Chief Financial Officer, Mr. Sanjay Agarwal, MD & CEO 14.82%
Chief Executive Officer, Company Secretary, Mr. Uttam Tibrewal, WTD* 14.79%
if any, in the financial year Mr. Mannil Venugopalan, Chairman** 5.70%
Mr. Krishan Kant Rathi, Director** -1.03%
Ms. Jyoti Narang, Director** 12.82%
Mr. Raj Vikash Verma, Director*** 953.25%
Mr. Narendra Ostawal, Director 0.00
Mr. Deepak Jain, CFO**** -18.44%
Mr. Manmohan Parnami, CS**** 6.84%
*The remuneration for FY 2017-18 and FY 2018-19 does not include amount of perquisites on
ESOP Options exercised during FY 2017-18 and FY 2018-19 respectively to present the figure on
comparable basis.
** Mr. Mannil Venugopalan, Mr. Krishan Kant Rathi, Ms. Jyoti Narang, were paid profit
linked commission & sitting fees during FY 2018-19 for Board and Committee meetings as
considered herein above.
***Mr. Raj Vikash Verma joined Board of the Bank on 30th January 2018 and was paid sitting
fees & profit linked commission during FY 2018-19 whereas for FY 2017-18 period from
30th January 2018 to 31st March 2018 was considered, hence above calculation is reflecting
higher percentage increase.
****The remuneration for FY 2018-19 includes bonus figures for FY 2017-18 but excluding
perquisites on ESOPs exercised by Mr. Deepak Jain - CFO and Mr. Manmohan Parnami - CS for
calculation of percentage increase/decrease.
3. The percentage decrease/increase in the There has been decrease of 11.52% in median remuneration of employees, the
median remuneration of employees in the employees have been taken as on year end and there has been increase in number
financial year. of employees by 1472 during FY 2018-19 over FY 2017-18. Median has been
calculated taking remuneration of employees on comparable basis and the same
has been calculated on annualised basis considering that employees as at year end
worked for whole year.
4. The number of permanent employees on There were 12,623 employees as on 31st March 2019.
the rolls of Bank as on 31st March, 2019.
5. Average percentile increase already made There was an average percentile decrease of 2.70% (excluding perquisites on
in the salaries of employees other than ESOP Options Exercised) in FY 2018-19 over FY 2017-18 for employees other than
the managerial personnel in the last in managerial capacity. For managerial personnel, there were increase of 1.41%
financial year and its comparison with (excluding perquisites on ESOP Options Exercised) in remuneration of managerial
the percentile increase in the managerial personnel on overall basis in FY 2018-19 over FY 2017-18. The decrease in average
remuneration and justification thereof percentile remuneration of employees other than managerial personnel is on
and point out if there are any exceptional account of increase in manpower at junior level and whereas there is marginal
circumstances for increase in the increase in remuneration of managerial personnel.
managerial remuneration.
6. Affirmation that the remuneration is as per Yes, it is confirmed.
the remuneration policy of the Company
144 | 145
General Note:
• KMP’s remuneration have been taken as recorded in Audited Financial Statements of the Bank and same has been
annualised and taken on comparable basis.
• Remuneration includes Fixed pay plus Variable pay paid during the year plus perquisite value as calculated under the
Income Tax Act, 1961 but does not include value of perquisites on ESOP options exercised.
• The Non-executive - Independent Directors received remuneration in the form of sitting fees for attending the each
Board/Committee meetings and in the form of profit linked commission.

Sanjay Agarwal Uttam Tibrewal

Managing Director & CEO Whole Time Director
DIN: 00009526 DIN: 01024940

Place: Jaipur

Annexure IV
DISCLOSURES OF EMPLOYEES PURSUANT TO SUB RULE 2 & 3 OF RULE 5 OF COMPANIES (APPOINTMENT & REMUNERATION OF
MANAGERIAL PERSONNEL) RULES, 2014
S. Name of employee Designation Remuneration Nature of Qualifications and Date of commencement Age of The last employment held by The percentage Whether
No. (` In crore) employment experience of the employee; of employment such such employee before joining of equity any such
(contractual/ employee the company shares held by employee is
otherwise) the employee a relative of
in the company any director
within the or manager
meaning of of the
clause (iii) of company and
sub-rule (2) if so, name of
above; and such director
or manager
1 *SANJAY AGARWAL MANAGING DIRECTOR 1.69 Contractual FCA, B. Com, 23 Years Appointed as Managing 48 NA 19.42% No
& CEO Director since 14th February
2008 and last re-appointment
was approved by the
shareholders for a period of 5
years on 31st March 2017 and
subsequently appointment
was approved as MD & CEO
for a period of 3 years by the
RBI w.e.f. 19th April, 2017.
2 *UTTAM TIBREWAL WHOLE TIME DIRECTOR **1.47 Contractual B. Com, 22 Years Appointed as Whole Time 48 NA 1.21% No
Director since 14th February
2008 and last re-appointment
was approved by the
shareholders for a period of 5
years on 31st March 2017 and
subsequently appointment
was approved as Whole
Time Director for a period
of 3 years by the RBI w.e.f.
19th April, 2017.
3 *DEEPAK JAIN CHIEF FINANCIAL OFFICER ***1.61 Permanent FCA, 21 Years 17th May, 2010 45 M/s Deepak Tarachand 0.36% No
Employee & Associates
(Chartered Accountants)
4 MANOJ TIBREWAL GROUP HEAD- HR, 5.42 Permanent Company Secretary 1st February, 2009 49 Auto Lite (India) Limited 0.48% No
MARKETING & DISTRIBUTION Employee from Institute of
Company Secretaries of
India, 26 years
5 RISHI DHARIWAL CHIEF OF SECURED 3.47 Permanent Postgraduate Programme 15th November, 2013 49 Citibank 0.01% No
BUSINESS LOANS Employee in Management for
Executive from IIM,
Ahmedabad, 26 years
6 BHASKAR VITTAL CHIEF OF WHEELS 1.12 Permanent Bachelor of Engineering 17th January 2017 51 Mahindra and Mahindra 0% No
KARKERA Employee (automobile engineering) Financial Services Limited (Negligible)
from University of
Bombay, 28 Years
7 YOGESH JAIN GROUP HEAD 2.03 Permanent Chartered Accountant 01st April, 2010 39 Panchratna Motels 0.02% No
STRATEGY - TREASURY, Employee from the Institute of and Resorts Private
FIG, DCM, Chartered Accountants of Limited (KGK Group)
WHOLESALE LIABILITY AND India, 12 years
INVESTOR RELATION
146 | 147
Financial Statements Statutory Reports Corporate Profile
meaning of of the
or manager
8 VIJENDRA CHIEF OF 1.56 Permanent Chartered Accountant 02nd May 2012 37 Religare Enterprise 0.02% No
SINGH SHEKHAWAT OPERATIONS - ASSETS Employee from the Institute of Limited (formerly

Chartered Accountants of known as Fortis
India, 15 years Securities Limited)
9 SUMIT MADAN CHIEF OF BRANCH BANKING 1.56 Permanent Completed Post Graduate 12th September, 2016 42 Citibank 0.01% No
Employee Diploma in Management

from Lal Bahadur Shastri
Institute of Management,
Delhi, 19 years
10 DAYAKARAN CHIEF OF DIGITAL BANKING 0.58 Permanent Chartered Accountant 06th September, 2018 41 Axis Bank Ltd. 0% No
SRIDHAR AND DIGITAL STRATEGY Employee from the Institute of
Chartered Accountants
of India, Masters in
Management Studies
from University of
Mumbai, 21 Years
11 PRIYAM ALOK CHIEF OF BUSINESS BANKING 1.94 Permanent Master of Business 22nd March, 2016 38 Reliance Broadcast 0.03% No
Employee Administration Network Limited
from Bharathidasan
University, 16 Years
12 AMIT MALHOTRA REGIONAL BUSINESS 1.69 Permanent Diploma in Mechanical 05th June, 2007 42 Bikaner Motors 0.02% No
MANAGER - WHEELS Employee Engineering Private Limited
from Rajasthan
University, 23 years
13 PANKAJ SHARMA NATIONAL 1.6 Permanent Master of Business 03rd March, 2012 44 Moneyline 0.01% No
BUSINESS MANAGER – Employee Administration from Credit Limited (IIFL)
SECURED BUSINESS Mohanlal Sukhadia
LOAN (MSME) University, Jaipur, 19 years
14 VIVEK TRIPATHI CHIEF OF STRATEGY BUSINESS 1.51 Permanent Post-graduate diploma 09th April, 2014 41 ICICI Bank Limited 0.02% No
SOLUTIONS AND Employee in management for
TRANSACTION BANKING executives from Indian
Institute of Management
Society, Lucknow and
Masters of Textiles
from University of
Mumbai, 17 Years
15 SHEKHAR SHUKLA CHIEF OF OPERATIONS 1.49 Permanent Chartered Accountant 20th August 2016 50 ICICI Bank Limited 0% No
BRANCH BANKING Employee from the Institute of (Negligible)
Chartered Accountants of
India, 25 years
16 NAVEEN VASHISHT NATIONAL BUSINESS 1.26 Permanent Completed the Senior 06th November 2014 51 Equitas Micro 0% No
MANAGER - WHEELS USED Employee Management Programme Finance Limited (Negligible)
from Indian Institute
of Management,
Kolkata, 27 years
17 VIMAL JAIN CHIEF OF FINANCE 1.26 Permanent Chartered Accountant 16th January 2010 38 GERA Developments 0.01% No
AND ACCOUNTS Employee from the Institute of Private Limited
Chartered Accountants of
India, 14 years
meaning of of the
or manager
18 AALEKH NATIONAL CREDIT MANAGER 1.13 Permanent Chartered Accountant 14th July 2014 39 India Infoline 0.01% No
VIJAYVARGIYA - SECURED BUSINESS LOAN Employee from the Institute of Housing Limited
(MSME) Chartered Accountants of
India, 17 Years
19 SHANTANU PRASAD CHIEF TREASURY OFFICER 0.78 Permanent B.com & JAIIB, 26 years 13th August, 2018 48 IDBI Bank Ltd. 0.00% No
Employee
20 HEMANT SETHIA SENIOR VICE PRESIDENT 1.24 Permanent CA, CS, Master of 02nd April 2012 37 Credit Analysis and 0.00% No
INVESTOR RELATIONS Employee Business Administration Research Limited
from Bharathidasan
University, 13 Years
21 RAJ KUMAR NATIONAL COLLECTION 1.20 Permanent Master of Arts 18th October, 2001 37 NA 0.01% No
SHARMA MANAGER - WHEELS Employee
22 ANKUR TRIPATHI SENIOR VICE PRESIDENT- 1.10 Permanent Bachelor of Technology 31st March, 2014 35 WKI Solutions 0.01% No
INFORMATION TECHNOLOGY Employee (chemical engineering) Private Limited
from Indian Institute
of Technology,
Bombay, 12 years
23 AMIT GARG REGIONAL BUSINESS 1.07 Permanent Diploma in Mechanical 12th November, 2007 41 Mahindra & 0.01% No
MANAGER - WHEELS Employee Engineering, 20 Years Mahindra Financial
Services Limited
Note: *For KMPs the remuneration as recorded in Audited Financial Statement for FY 2018-19 has been mentioned hereinabove.
** The remuneration of Mr. Uttam Tibrewal- Whole Time Director of the Bank does not include perquisites on ESOPs amounting to `66.99 crore which were exercised during the
period under review.
*** The remuneration of Mr. Deepak Jain- Chief Financial Officer of the Bank does not include perquisites on ESOPs amounting to `9.35 crore which were exercised during the period
under review. For employees other than KMPs mentioned above, the remuneration includes the value of perquisites on ESOPs.


DIN: 00009526 DIN: 01024940
Date: 22nd April, 2019

Place: Jaipur
148 | 149
Annexure V
FORM NO. MR-3
Secretarial Audit Report
For the Financial Year Ended March 31, 2019
[Pursuant to section 204(1) of the Companies Act, 2013 and Rule No. 9 of the Companies (Appointment and
Remuneration of Managerial Personnel) Rules, 2014]
To, (a) The Securities and Exchange Board of India

The Members, (Substantial Acquisition of Shares and Takeovers)
Au Small Finance Bank Limited Regulations, 2011;
19-A, Dhuleshwar Garden,
(b) The Securities and Exchange Board of India
Jaipur – 302 001 (Rajasthan)
(Prohibition of Insider Trading) Regulations, 2015;
We have conducted the secretarial audit of the compliance (c) The Securities and Exchange Board of India (Issue of
of applicable statutory provisions and the adherence to Capital and Disclosure Requirements) Regulations,
good corporate practices by Au Small Finance Bank 2009 (repealed w.e.f. 9th December, 2018);
Limited (hereinafter called “the Bank”). Secretarial Audit
(d) The Securities and Exchange Board of India (Issue Of
was conducted in a manner that provided us a reasonable
Capital and Disclosure Requirements) Regulations,
basis for evaluating the corporate conducts/statutory
2018 notified on 9th December, 2018;
compliances and expressing our opinion thereon.
(e) The Securities and Exchange Board of India (Share
Based on our verification of the Bank’s books, papers, Based Employee Benefits) Regulations, 2014;
minute books, forms and returns filed and other records
(f) The Securities and Exchange Board of India (Issue
maintained by the Bank and also the information
and Listing of Debt Securities) Regulations, 2008;
provided by the Bank, its officers, agents and authorised
representatives during the conduct of secretarial audit, (g) The Securities and Exchange Board of India
we hereby report that in our opinion, the Bank has, during (Registrars to an Issue and Share Transfer Agents)
the audit period covering the Financial Year ended on Regulations, 1993 regarding the Companies Act and
31st March 2019 (‘Audit Period’) complied with the statutory dealing with client;
provisions listed hereunder and also that the Bank has
(h) The Securities and Exchange Board of India (Delisting
proper Board-processes and compliance-mechanism
of Equity Shares) Regulations, 2009; (Not applicable
in place to the extent, in the manner and subject to the
to the Bank during the Audit Period);
reporting made hereinafter:
(i) T
he Securities and Exchange Board of India (Buyback
We have examined the books, papers, minute books, forms of Securities) Regulations, 1998 (repealed w.e.f.
and returns filed and other records maintained by the Bank 11th September, 2018); (Not applicable to the Bank
for the Financial Year ended on March 31, 2019 according during the Audit Period);
to the provisions of:
(j) The Securities and Exchange Board of India
(Buyback of Securities) Regulations, 2018 notified on
(i) The Companies Act, 2013 (the Act) and the rules
11th September, 2018; (Not applicable to the Bank
made thereunder;
during the Audit Period);
(ii) The Securities Contracts (Regulation) Act, 1956 (‘SCRA’)
(k)
The Securities and Exchange Board of India
and the rules made thereunder;
(Listing Obligations and Disclosure Requirements)
(iii) The Depositories Act, 1996 and the Regulations and Regulations, 2015
Bye-laws framed thereunder;
(vi) As confirmed, following other laws are specifically
(iv) Foreign Exchange Management Act, 1999 and the rules applicable to the Bank for which the Management
and regulations made thereunder to the extent of has confirmed that the Bank has devised proper
Foreign Direct Investment, Overseas Direct Investment systems to ensure compliance with the provisions of
and External Commercial Borrowings; all applicable laws and that such systems are adequate
and operating effectively:
(v) The following Regulations and Guidelines prescribed
under the Securities and Exchange Board of India Act,
(a) The Reserve Bank of India Act, 1934;
1992 (‘SEBI Act’):

Corporate Profile
(b) The Banking Regulation Act, 1949 and Notifications (including premium of `682.77/-) per Equity Share
and Circulars issued by the Reserve Bank India aggregating to an amount of `299,99,99,612/- (Rupees
(RBI) from time to time; and Two Hundred Ninety Nine Crore Ninety Nine Lakh
Ninety Nine Thousand Six Hundred and Twelve Only)
(c) Guidelines issued by RBI on Small Finance Bank to Camas Investments Pte. Ltd. on a preferential basis;
dated 27th November, 2014 and Operational
Guidelines issued dated 6th October, 2016; b.
Issued and allotted 1,01,04,364 (One Crore One
Lakh Four Thousand Three Hundred and Sixty
We have also examined compliance with the applicable Four) Convertible Warrants of face value of `10/-
clauses of the following: (Rupees Ten Only) each for cash, at an issue price
of `692.77/- (including premium of `682.77/-)
i.
Secretarial Standards issued by The Institute of per Warrant aggregating to an issue amount of
Statutory Reports
Company Secretaries of India; `700,00,00,249/- (Rupees Seven Hundred Crore and
Two Hundred Forty Nine Only) to Camas Investments
ii. The Listing Agreements entered into by the Bank with Pte. Ltd. on a preferential basis convertible into
BSE Ltd. and National Stock Exchange of India Limited. equity shares within a period of 18 months. Bank has
received `175,00,00,063/- (Rupees One Hundred and
During the period under review the Bank has complied with Seventy-Five Crore and Sixty-Three Only) on allotment
the provisions of the Act, Rules, Regulations, Guidelines, of Convertible Warrants;
Standards, etc. mentioned above except expense on CSR
activities below the prescribed limit. c.
Approved the AU Small Finance Bank Limited -
Employee Stock Option Scheme 2018 with options
We further report that exercisable into not more than 49,33,200 (Forty Nine
Lakh Thirty Three Thousand Two Hundred) equity
The Board of Directors of the Bank is duly constituted
shares of the Bank;
with proper balance of Executive Directors, Non-executive
Directors and Independent Directors. The changes in the
d.
Allotted 23,23,425 (Twenty Three Lakh Twenty
composition of the Board of Directors that took place during
Three Thousand Four Hundred and Twenty Five)
the period under review were carried out in compliance
equity shares upon exercise of options by its eligible
with the provisions of the Act.
employees under its various Employee Stock Option
Schemes/plans;
Adequate notice is given to all Directors to schedule the
Board Meetings, agenda and detailed notes on agenda were
e. Duly passed the resolutions under section 180(1)(c) of
sent at least seven days in advance. Further, independent
the Act, read with its applicable rules, as amended for
director(s) were present at Board Meetings which were
borrowing limits to the extent of `22,000 crore (Rupees
called at shorter notice to transact business which were
Twenty-Two Thousand Crore Only);
considered urgent by the management in compliance
of Section 173(3) of the Act. A system exists for seeking
f.
Allotted 5,000 (Five Thousand Only) Fully Paid-Up,
and obtaining further information and clarifications on
Unsecured, Subordinated, Rated, Listed, Redeemable,
the agenda items before the meeting and for meaningful
Non-Convertible Bonds categorised as Tier II Capital
participation at the meeting.
under the Basel II framework having a face value of
`10,00,000/- (Rupees Ten Lakh only) aggregating up to
Majority decision is carried through while the dissenting
`5,00,00,00,000/- (Rupees Five Hundred Crore Only) on
members’ views, if any, are captured and recorded as part
a private placement basis.
of the minutes.
We further report that there are adequate systems and Place: Jaipur For V. M. & Associates
Date: April 22, 2019 Company Secretaries
processes in the Bank commensurate with the size and
operations of the Bank to monitor and ensure compliance
with applicable laws, rules, regulations and guidelines.
CS Manoj Maheshwari
Partner
We further report that during the audit period the Bank has:
FCS 3355
C P No. : 1971
a.
Issued and allotted 43,30,441 (Forty-Three Lakh
Thirty Thousand Four Hundred and Forty One) Equity
Note: This report is to be read with our letter of even date which is
Shares of face value of `10/- (Rupees Ten Only) each, annexed as Annexure A and forms an integral part of this report.
fully paid-up for cash, at an issue price of `692.77/-
150 | 151
Annexure A
To,
The Members,
Au Small Finance Bank Limited
19-A, Dhuleshwar Garden
Jaipur – 302 001 (Rajasthan)
Our report of even date is to be read along with this letter.

1. Maintenance of secretarial record is the responsibility of the management of the Bank. Our responsibility is to express
an opinion on these secretarial records based on our audit.
2. We have followed the audit practices and processes as were appropriate to obtain reasonable assurance about
the correctness of the contents of the Secretarial records. The verification was done on test basis to ensure that
correct facts are reflected in secretarial records. We believe that the processes and practices, we followed provide a
reasonable basis for our opinion.
3. We have not verified the correctness and appropriateness of financial records and Books of Accounts of the Bank.
4. Where ever required, we have obtained the Management representation about the compliance of laws, rules and
regulations and happening of events etc.
5. The compliance of the provisions of Corporate and other applicable laws, rules, regulations, standards is the
responsibility of management. Our examination was limited to the verification of procedures on test basis.
6. The Secretarial Audit report is neither an assurance as to the future viability of the Bank nor of the efficacy or
effectiveness with which the management has conducted the affairs of the Bank.
Place: Jaipur For V. M. & Associates

Date: April 22, 2019 Company Secretaries
CS Manoj Maheshwari
Partner
FCS 3355
C P No. : 1971

Annexure VI
Corporate Profile
FORM NO. MGT-9
Extract of Annual Return
As on the financial year ended on 31st March, 2019
{Pursuant to Section 92(3) of the Companies Act, 2013 and rule 12(1) of the Companies
(Management and Administration) Rules, 2014}
I. REGISTRATION AND OTHER DETAILS

CIN L36911RJ1996PLC011381
Registration Date 10th January, 1996
Statutory Reports
Name of the Company AU SMALL FINANCE BANK LIMITED
Category Company limited by shares
Sub-Category of the Company Non-govt Company (Banking Company)
Address of the Registered office and contact Details 19-A, Dhuleshwar Garden, Ajmer Road, Jaipur - 302001, Rajasthan
Phone no. 0141-4110060
Website: www.aubank.in
Email id: Investorrelations@aubank.in
Whether listed company • Bank’s Equity Shares are listed on National Stock Exchange of India
Ltd. and BSE Ltd.
• Privately Placed Debentures are listed at WDM segment of BSE Ltd.
Name, Address and Contact details of Registrar and Link Intime India Pvt. Ltd.
Share Transfer Agent C 101, 247 Park, L B S Marg, Vikhroli West, Mumbai 400 083 Tel No: +91 22
49186000 Fax: +91 22 49186060
Website: www.linkintime.co.in
Email id: rnt.helpdesk@linkintime.co.in
II. PRINCIPAL BUSINESS ACTIVITIES OF THE COMPANY

All the business activities contributing 10% or more of the total turnover of the company shall be stated:
Sr. NIC Code of the % to total turnover

Name and description of main products/services
No. Product/service of the company
1. Banking Services 64191 100%
III. PARTICULARS OF HOLDING, SUBSIDIARY AND ASSOCIATE COMPANY:
Sr. Holding/Subsidiary/
Name and address of the company CIN/GLN % of shares held Applicable section
No. Associate
Not applicable (The Bank is not having any Holding/Subsidiary/Associate)
152 | 153
IV. SHARE HOLDING PATTERN (Equity Share Capital Breakup as Percentage of Total Equity)
(i) Category Wise Shareholding
No. of Shares held at the beginning of the year No. of Shares held at the end of the year % of
% of % of Change
Category of Share holders
Demat Physical Total Total Demat Physical Total Total During the
Shares Shares FY 2018-19
A. Promoters/Promoter Group*
(1) Indian
a) Individual/HUF 8,65,44,582 - 8,65,44,582 30.29 8,72,34,670 - 8,72,34,670 29.84 (0.45)
b) Central Govt - - - - - - - - -
c) State Govt(s) - - - - - - - - -
d) Bodies Corp. 68,83,722 - 68,83,722 2.41 68,83,722 - 68,83,722 2.35 (0.06)
e) Banks/FI - - - - - - - - -
f) Any Other - - - - - - - - -
Sub-total (A)(1): 9,34,28,304 - 9,34,28,304 32.70 9,41,18,392 - 9,41,18,392 32.19 (0.51)
(2) Foreign
a) NRIs –Individuals - - - - - - - - -
b) Other–Individuals - - - - - - - - -
c) Bodies Corp. - - - - - - - - -
d) Banks/FI - - - - - - - - -
e) Any Other - - - - - - - - -
Sub-total A.(A)(2): - - - - - - - - -
Total Shareholding of Promoters/ 9,34,28,304 - 9,34,28,304 32.70 9,41,18,392 - 9,41,18,392 32.19 (0.51)
Promoter Group (A)= (A)(1)+(A)(2)
B. Public Shareholding
1. Institutions
a) Mutual Funds 1,82,52,741 - 1,82,52,741 6.38 3,19,39,498 - 3,19,39,498 10.92 4.54
b) Banks/Financial Institutions 63,995 - 63,995 0.02 86,828 - 86,828 0.03 0.01
c) Central Govt - - - - - - - - -
d) State Govt(s) - - - - - - - - -
e) Venture Capital Fund - - - - - - - - -
f) Insurance Companies 1,26,81,602 - 1,26,81,602 4.44 83,50,272 - 83,50,272 2.86 (1.58)
g) FIIs 2,15,249 - 2,15,249 0.08 2,99,741 - 2,99,741 0.10 0.02
h) Foreign Venture Capital Funds - - - - - - - - -
i) Foreign Portfolio Investor 2,09,39,363 - 2,09,39,363 7.33 6,91,59,844 - 6,91,59,844 23.66 16.33
j) Alternate Investment Funds 26,50,277 - 26,50,277 0.93 17,65,547 - 17,65,547 0.60 (0.33)
k) Provident Funds/Pension Funds - - - - - - - - -
l) Others-Trust - - - - - - - - -
Sub-total (B)(1): 5,48,03,227 - 5,48,03,227 19.18 11,16,01,730 - 11,16,01,730 38.17 18.99
2. Non- Institutions - - -
a) Bodies Corp. -
i) Indian 1,27,03,691 - 1,27,03,691 4.45 1,55,31,829 - 1,55,31,829 5.31 0.86
ii) Overseas 8,92,58,529 - 8,92,58,529 31.24 4,26,41,879 - 4,26,41,879 14.59 (16.65)
b) Individual - - -
i) Individual shareholders 1,08,24,365 - 1,08,24,365 3.79 93,60,003 - 93,60,003 3.20 (0.59)
holding nominal share
capital upto `1 lakh
ii) Individual shareholders 2,13,13,154 - 2,13,13,154 7.45 1,59,04,421 - 1,59,04,421 5.44 (2.01)
holding nominal share capital
in excess of `1 lakh
c) NBFCs registered with RBI - - - - 56,814 - 56,814 0.02 -
d) Other (Specify) - - - - - - - - -
Trusts 55,414 - 55,414 0.02 16,272 - 16,272 0.01 (0.01)
Hindu Undivided Family 5,07,787 - 5,07,787 0.18 4,61,334 - 4,61,334 0.16 (0.02)
Non- Resident Indians (Non Repat) 20,22,130 - 20,22,130 0.71 17,10,130 - 17,10,130 0.58 (0.13)
Non- Resident Indians (Repat) 4,80,724 - 4,80,724 0.17 5,15,444 - 5,15,444 0.18 0.01
Clearing Member 3,06,295 - 3,06,295 0.11 4,39,238 - 4,39,238 0.15 0.04
Sub-total (B)(2): 13,74,72,089 - 13,74,72,089 48.12 8,66,37,364 - 8,66,37,364 29.63 (18.49)
Total Public Shareholding 19,22,75,316 - 19,22,75,316 67.30 19,82,39,094 - 19,82,39,094 67.81 0.51
(B)=(B)(1)+ (B)(2)
C. Non-Promoter - Non-Public -
a) Custodian/DR Holder - - - - - - - - -
b) Shares held by Custodian - - - - - - - - -
for GDRs & ADRs
Grand Total (A+B+C) 28,57,03,620 - 28,57,03,620 100.00 29,23,57,486 - 29,23,57,486 100.00 -
Note: All above shares are having face value of `10 each.
*Promoters and Promoter Group includes shareholders post reclassification of Certain Promoter Group to public category.

Corporate Profile
(ii) Shareholding of Promoters/Promoter Group:
Shareholding at the beginning of the year Shareholding at the end of the year
% Change
% of total % of shares % of shares in the
Sr. % of total
Shareholder’s Name No. of shares pledged/ pledged/
No No. of Shares shares of the Shareholding
Shares of the encumbered to encumbered to during the year
company
company total shares total shares
1. Sanjay Agarwal 5,59,82,359 19.59 - 5,67,66,359 19.42 - (0.17)

2. Jyoti Agarwal 1,18,18,560 4.14 - 1,18,18,560 4.04 - (0.10)
3. Shakuntala Agarwal 1,18,20,430 4.14 - 1,18,20,430 4.04 - (0.10)
4. Chiranji Lal Agarwal 68,29,321 2.39 - 68,29,321 2.34 2.11 (0.05)
5. MYS Holdings Private Limited 68,83,722 2.41 - 68,83,722 2.35 - (0.06)
Statutory Reports
6. Yuvraj Agarwal - - - - - - -
7. Mallika Agarwal - - - - - - -
Total 9,33,34,392 32.67 - 9,41,18,392 32.19 2.11 (0.48)
Note: During the year Chanda Devi Kedia, Srikant Kedia, Sureshchand Kedia, Ajay Agarwal, Manoj Kumar Agarwal, Niranjan Lal Aggarwal, Ashok
Kumar Agarwal, Baldev Agarwal, Dinesh Kumar Agarwal, Mahender Kumar Agarwal, Anita Aggarwal, Bina Agarwal, Dropathy Jaipuria, Pinki Agarwal,
Sunita Gupta and M/s Natural Fab were reclassified from the category of Promoter Group to Public category. Hence, 91,434 shares held by them
as on 31st March 2018 were not included in shareholding of the promoters/promoter group above.
Variation in terms of percentage shareholding is due to increase in paid up share capital of the Bank on account of allotment of shares during the
year ended 31st March 2019.
(iii) Change in Promoters/Promoter Group Shareholding:
1. Mr. Sanjay Agarwal
Shareholding at the Cumulative Shareholding
Sr. beginning of the year during the year
Particulars Date
No % of total shares % of total shares
No. of Shares No. of Shares
of the company of the company
At the beginning of the year 5,59,82,359 19.59 5,59,82,359 19.59
Transfer 10th August 2018 7,84,000 0.27 5,67,66,359 19.57
At the end of the year 5,67,66,359 19.42 5,67,66,359 19.42
2. Ms. Jyoti Agarwal

Particulars Date
Transfer - - - - -
3. Ms. Shakuntala Agarwal

Particulars Date
Transfer - - - - -
154 | 155
4. Mr. Chiranji Lal Agarwal

Particulars Date
At the beginning of the year 68,29,321 2.39 68,29,321 2.39
Transfer - - - - -
At the end of the year 68,29,321 2.34 68,29,321 2.34
5. Mys Holdings Private Limited

Particulars Date
Transfer - - - - -
Note: During the year Chanda Devi Kedia, Srikant Kedia, Sureshchand Kedia, Ajay Agarwal, Manoj Kumar Agarwal, Niranjan Lal Aggarwal, Ashok
Kumar Agarwal, Baldev Agarwal, Dinesh Kumar Agarwal, Mahender Kumar Agarwal, Anita Aggarwal, Bina Agarwal, Dropathy Jaipuria, Pinki Agarwal,
Sunita Gupta and M/s Natural Fab were reclassified from the category of Promoter Group to Pubic. As on reporting date the said persons do not
fall into Promotor Group category. The variation in terms of percentage is due to increase in paid up share capital of the Bank on account of
allotment of shares during the year ended 31st March 2019.
(iv) Shareholding pattern of top ten Shareholders (other than Directors, Promoters and Holders of
GDRs and ADRs):
1. REDWOOD INVESTMENT LTD
Particulars Date
Transfer 10th August 2018 (2,40,00,000) (8.27) 2,09,70,794 7.23
2. NOMURA INDIA INVESTMENT FUND MOTHER FUND

Particulars Date
Transfer 04th May 2018 2,00,000 0.07 24,39,955 0.85
Transfer 15th June 2018 (3,10,000) (0.11) 21,29,955 0.75
Transfer 22nd June 2018 (55,000) (0.02) 20,74,955 0.73
Transfer 06th July 2018 (2,97,000) (0.10) 17,77,955 0.61
Transfer 17 August 2018
th
89,50,676 3.08 1,07,28,631 3.69
Transfer 31st August 2018 (1,00,000) (0.03) 1,06,28,631 3.66
Transfer 05th October 2018 2,00,000 0.07 1,08,28,631 3.71
Transfer 07th December 2018 (1,68,000) (0.06) 1,06,60,631 3.65
Transfer 04th January 2019 3,00,000 0.10 1,08,15,631 3.70
Transfer 18th January 2019 (3,00,000) (0.10) 1,05,15,631 3.60

3. KOTAK STANDARD MULTICAP FUND
Corporate Profile
Particulars Date
Transfer 13th April 2018 (30,616) (0.01) 5,16,213 0.18
Transfer 27th April 2018 (25,000) (0.01) 4,91,213 0.17
Transfer 11th May 2018 (6,137) (0.00) 4,85,076 0.17
Transfer 01st June 2018 58,637 0.02 5,43,713 0.19
Transfer 30th June 2018 1,00,947 0.03 6,44,660 0.22
Transfer 06th July 2018 4,62,668 0.16 11,07,328 0.38
Statutory Reports
Transfer 13th July 2018 20,378 0.01 11,27,706 0.39
Transfer 20th July 2018 49,00,946 1.69 60,28,652 2.08
Transfer 27th July 2018 9,591 0.00 60,38,243 2.08
Transfer 17th August 2018 23,50,006 0.81 83,88,249 2.89
Transfer 14th September 2018 8,299 0.00 83,96,548 2.89
Transfer 21st September 2018 4,789 0.00 84,01,337 2.89
Transfer 28th September 2018 1,05,415 0.04 85,06,752 2.91
Transfer 05th October 2018 1,53,664 0.05 86,60,416 2.96
Transfer 12th October 2018 56,403 0.02 87,16,819 2.98
Transfer 30 November 2018
th
(3,865) (0.00) 92,13,248 3.15
Transfer 07th December 2018 (1,675) (0.00) 92,11,573 3.15
Transfer 14th December 2018 (24,023) (0.01) 91,87,550 3.14
Transfer 21st December 2018 (49,440) (0.02) 91,38,110 3.13
Transfer 04th January 2019 51,117 0.02 91,89,227 3.14
Transfer 11th January 2019 (35,772) (0.01) 91,53,455 3.13
Transfer 18th January 2019 (20,000) (0.01) 91,33,455 3.13
Transfer 25th January 2019 15,897 0.01 91,49,352 3.13
Transfer 01st February 2019 55,397 0.02 92,04,749 3.15
Transfer 08th February 2019 1,10,534 0.04 93,15,283 3.19
Transfer 15th February 2019 32,570 0.01 93,47,853 3.20
Transfer 01st March 2019 11,962 0.00 93,59,815 3.20
Transfer 08th March 2019 1,13,908 0.04 94,73,723 3.24
Transfer 15th March 2019 (8,765) (0.00) 94,64,958 3.24
Transfer 22nd March 2019 1,85,767 0.06 96,50,725 3.30
Transfer 29th March 2019 4,47,531 0.15 1,00,98,256 3.45
4. SBI EQUITY HYBRID FUND

Particulars Date
Transfer 06th April 2018 (11,10,000) (0.39) 88,09,937 3.08
Transfer 04th May 2018 (51,955) (0.02) 85,15,747 2.98
Transfer 11th May 2018 (4,379) (0.00) 85,11,368 2.98
Transfer 25th May 2018 (28,491) (0.01) 84,82,877 2.97
Transfer 01st June 2018 30,000 0.01 85,12,877 2.98
Transfer 08th June 2018 (2,49,398) (0.09) 82,63,479 2.89
Transfer 15th June 2018 (72,111) (0.03) 81,91,368 2.87
Transfer 29th June 2018 (2,02,624) (0.07) 79,88,744 2.75
Transfer 06th July 2018 (539) (0.00) 79,88,205 2.75
Transfer 13th July 2018 (53,843) (0.02) 79,34,362 2.74
Transfer 20th July 2018 25,00,000 0.86 1,04,34,362 3.60
rd
45,000 0.02 1,04,79,362 3.61
156 | 157
4. SBI EQUITY HYBRID FUND

Transfer 24th August 2018 (3,26,000) (0.11) 1,09,37,362 3.76
Transfer 07th September 2018 5,776 0.00 1,09,43,138 3.77
Transfer 14th September 2018 64,224 0.02 1,10,07,362 3.79
Transfer 09th November 2018 5,575 0.00 1,10,12,937 3.77
Transfer 23rd November 2018 (15,439) (0.01) 1,09,97,498 3.76
Transfer 30th November 2018 (3,26,328) (0.11) 1,06,71,170 3.65
Transfer 25th January 2019 (10,152) (0.00) 1,01,07,785 3.46
Transfer 08th February 2019 (54,249) (0.02) 1,00,53,536 3.44
Transfer 15th February 2019 (5,751) (0.00) 1,00,47,785 3.44
Transfer 15th March 2019 (30,000) (0.01) 1,00,17,785 3.43
5. LABH INVESTMENTS LIMITED

Particulars Date
Transfer 24th August 2018 (27,00,000) (0.93) 80,87,530 2.78
6. OUREA HOLDINGS LIMITED

Particulars Date
Transfer 10th August 2018 (28,79,269) (0.99) 79,04,427 2.73
7. AMANSA HOLDINGS PRIVATE LIMITED

Particulars Date
8. INTERNATIONAL FINANCE CORPORATION

Particulars Date
Transfer 20th July 2018 (1,44,49,163) (4.98) 82,67,346 2.85
Transfer 27th July 2018 (71,82,72) (0.25) 75,49,074 2.60
Transfer 03rd August 2018 (18,69,946) (0.64) 56,79,128 1.96

9. STEADVIEW CAPITAL MAURITIUS LIMITED
Corporate Profile
Particulars Date
Transfer 06th April 2018 11,00,000 0.39 24,99,244 0.87
Transfer 15th June 2018 3,25,000 0.11 28,24,244 0.99
Transfer 22nd June 2018 50,000 0.02 28,74,244 1.01
Transfer 31st August 2018 9,14,616 0.31 45,88,860 1.58
Transfer 07 September 2018
th
1,10,384 0.04 46,99,244 1.62
Statutory Reports
10. HDFC LIFE INSURANCE COMPANY LIMITED

Particulars Date
At the beginning of the year - - - -
Transfer 20th July 2018 9,51,809 0.33 9,51,809 0.33
Transfer 27th July 2018 8,73,969 0.30 18,25,778 0.63
rd
2,91,691 0.10 21,17,469 0.73
Transfer 21st September 2018 1,00,000 0.03 22,17,469 0.76
Transfer 19th October 2018 47 0.00 30,00,596 1.03
Transfer 02 November 2018
nd
25,144 0.01 31,01,034 1.06
Transfer 16th November 2018 201 0.00 31,01,235 1.06
Transfer 23rd November 2018 (13,361) (0.00) 30,87,874 1.06
Transfer 30th November 2018 (11,968) (0.00) 30,75,906 1.05
Transfer 07th December 2018 75,000 0.03 31,50,906 1.08
Transfer 14th December 2018 6,079 0.00 31,56,985 1.08
Transfer 21st December 2018 (81,002) (0.03) 30,75,983 1.05
Transfer 28th December 2018 1,25,009 0.04 32,00,992 1.10
Transfer 04th January 2019 1,25,357 0.04 33,26,349 1.14
Transfer 11th January 2019 80 0.00 33,26,429 1.14
Transfer 18th January 2019 21 0.00 33,26,450 1.14
Transfer 25th January 2019 2,75,323 0.09 36,01,773 1.23
Transfer 01st February 2019 18,598 0.01 36,20,371 1.24
Transfer 08th February 2019 7,825 0.00 36,28,196 1.24
Transfer 15th February 2019 1,06,474 0.04 37,34,670 1.28
Transfer 22nd February 2019 1,84,513 0.06 39,19,183 1.34
Transfer 01st March 2019 33,464 0.01 39,52,647 1.35
Transfer 15th March 2019 75,154 0.03 42,02,843 1.44
Transfer 22nd March 2019 60,631 0.02 42,63,474 1.46
Note: Variation in terms of percentage shareholding is due to increase in paid up share capital of the Bank on account of allotment of shares
during the year ended 31st March 2019.
158 | 159
(v) Shareholding of Directors and Key Managerial Personnel:

1. Mr. Sanjay Agarwal – Managing Director & CEO
Particulars Date
2. Mr. Uttam Tibrewal - Whole Time Director

Particulars Date
3. Ms. Jyoti Narang - Independent Director

Particulars Date
Transfer 06th April 2018 175 0.00 175 0.00
Transfer 28 September 2018
th
420 0.00 595 0.00
Transfer 29th October 2018 937 0.00 1,532 0.00
Transfer 08th February 2019 169 0.00 1,701 0.00
Transfer 18th February 2019 173 0.00 1,874 0.00
Transfer 25th March 2019 540 0.00 2,414 0.00
At the end of the year 2,414 0.00 2,414 0.00
4. Mr. Krishan Kant Rathi- Independent Director

Particulars Date
At the beginning of the year 94,289 0.03 94,289 0.03
Transfer - - - - -
5. Mr. Manil Venugopalan - Independent Director (Part Time) Chairman

Particulars Date
Transfer - - - - -
At the end of the year - - - -

6. Mr. Narendra Ostawal - Additional Director (Non-executive)
Corporate Profile
Particulars Date
Transfer - - - - -
7. Mr. Raj Vikash Verma - Independent Director

Statutory Reports
Particulars Date
Transfer - - - - -
8. Mr. Deepak Jain - Chief Financial Officer

Particulars Date
9. Mr. Manmohan Parnami - Company Secretary

Particulars Date
At the beginning of the year 55310 0.02 55310 0.02
Transfer 31st May 2018 (228) (0.00) 55,082 0.02
Transfer 01st June 2018 (1,362) (0.00) 53,720 0.02
Transfer 04th June 2018 (1,500) (0.00) 52,220 0.02
Transfer 07th June 2018 (1,000) (0.00) 51,220 0.02
Transfer 14th August 2018 6,597 0.00 57,817 0.02
Transfer 11th December 2018 1,474 0.00 59,291 0.02
Note: Variation in terms of percentage shareholding is due to increase in paid up share capital of the Bank on account of allotment of shares
during the year ended 31st March 2019.
160 | 161
V. INDEBTEDNESS
Indebtedness of the Company including interest outstanding/accrued but not due for payment:
(` In lakh)
Secured Loans excluding
Unsecured Loans Deposits* Total
deposits
Indebtedness
Indebtedness at the beginning of the financial year
i) Principal Amount 4,77,660.82 2,86,225.65 7,63,886.47
ii) Interest accrued and due on borrowings 0.00 0.00 0.00
iii) Interest accrued but not due 5,682.64 15,912.51 21,595.15
Total (i+ii+iii) 4,83,343.46 3,02,138.16 0 7,85,481.62
Changes in Indebtedness during the financial year
Addition 10,77,812.11 12,77,436.81 23,55,248.92
Reduction 9,24,975.12 13,32,824.40 22,57,799.52
Net Change 1,52,836.99 -55,387.59 0 97,449.40
Indebtedness at the end of the financial year
i) Principal Amount 6,30,497.81 2,30,838.06 8,61,335.87
ii) Interest due but not paid 0.00 0.00 0.00
iii) Interest accrued but not due 12,292.82 17,231.39 29,524.21
Total (i+ii+iii) 6,42,790.63 2,48,069.45 0 890,860.08
Note : Deposits received by the Bank are in the ordinary course of banking business, which does not amount to deposit in terms of the provisions
of the Companies Act, 2013, hence, not included hereinabove.
VI) REMUNERATION OF DIRECTORS AND KEY MANAGERIAL PERSONNEL

A. Remuneration to Managing Director, Whole-time Directors and/or Manager:
(` in lakh)
Sl. No Particulars of Remuneration Name of MD/WTD/Manger
Mr. Sanjay Mr. Uttam Total

Agarwal Tibrewal
MD& CEO WTD
1. Gross salary
(a) Salary as per provisions contained in section 17(1) of the 169.01 146.51 315.52
Income-tax Act, 1961
(b) Value of perquisites u/s 17(2) Income-tax Act,1961
(c) Profits in lieu of salary under section 17(3) Income tax Act, 1961
2. Stock Option (no. of options)* 10,00,000
3. Sweat Equity - - -
4. Commission as % of profit others specify - - -
5. Others please specify - - -
Total (A)@ 169.01 146.51 315.52
Ceiling as per the Act: being 10% of the net profits of the Bank calculated as
per Section 198 of the Companies Act, 2013
*Mr. Uttam Tibrewal, Whole-time Director of the Bank was granted 10,00,000 ESOPs under ESOP Scheme 2018 during the year at exercise price
of `664/- each, which are subject to RBI approval. The remuneration of Mr. Uttam Tibrewal – Whole Time Director of the Bank does not include
perquisites on ESOP amounting to `66.99 crore which were exercised during the period under review.
@The total remuneration consist of basic salary, taxable allowances including special allowance and excluding perquisites on ESOPs. ESOPs
granted to Mr. Uttam Tibrewal, Whole-Time Director during the year which are subject to RBI approval.
Note: Above figures have been taken as recorded in Audited Financial Statement of the Bank.

Corporate Profile
B. Remuneration to other directors:
(` In lakh)
S. No. Particulars of remuneration Name of Directors
Independent Directors Krishan Kant Mannil Jyoti Raj Vikash Total amount
Rathi Venugopalan Narang Verma
1. • Fee for attending Board/committee meetings 9.20 8.20 7.60 7.80 32.80
• Commission 10.00 17.00 10.00 10.00 47.00
• Others, Please specify - - - - -
Total (1)* 19.20 25.20 17.60 17.80 79.80

Name of Directors
Other Non-executive Directors Narendra Total amount
Statutory Reports
Ostawal
2. • Fee for attending Board/committee meetings - -

• Commission - -
• Others, Please specify - -
Total (2) - -
Total (B)=(1)+(2) - 79.80
Total managerial remuneration Note: In terms of provisions of Companies Act, 2013, the remuneration payable
Ceiling as per the Act to directors other than executive directors shall not exceed 1% of the net profit
of the Bank. The remuneration paid to directors was within prescribed limits
during the year.
*`85.91 lakh were recorded as expenditure in books of accounts pertaining to Director sitting fees and profit related commission. Profit Linked
Commission pertaining to FY 2018-19 is being released to the Independent Directors after the finalisation of Annual Audited Accounts of the Bank.
C. Remuneration to Key Managerial Personnel other than MD/Manager/WTD

(` in lakh)
Key Managerial Personnel
Sr.
Particulars of Remuneration Deepak Manmohan Parnami
No. Total
Jain (CFO) (Company Secretary)
1. Gross Salary 112.35 35.92 148.27
Salary as per provisions contained in Section 17(1) of the
income tax act,1961
Value of perquisites u/s 17(2) Income tax act,1961
Profits in lieu of salary u/s 17(3) Income tax Act,1961
2. Stock Option (no. of options) 5,00,000 3,000 -
3. Sweat Equity - - -
4. Commission - - -
-as a % of profit
-others, specify
5. Others, please specify 48.84 10.70 59.54
(It includes amount of Bonus and arrear appraisal for FY 2017-18)
Total @ 161.20 46.62 207.81
@ The total remuneration consist of basic salary, taxable allowances including special allowance and annual performance linked bonus and
exclusive of perquisites on ESOPs. ESOPs granted during the year have been mentioned hereinabove. The remuneration of Mr. Deepak Jain – Chief
Financial Officer & Mr. Manmohan Parnami - Company Secretary of the Bank does not include perquisites on ESOP amounting to `9.35 crore &
`0.47 crore respectively which were exercised during the period under review.
162 | 163
VII) PENALTIES/PUNISHMENT/COMPOUNDING OF OFFENCES:
Details of penalty/
Section of the punishment/ Authority {RD/ Appeal made,
Type Brief description
Companies Act compounding NCLT/COURT} if any
fees imposed
A. Bank
Penalty - - - - -
Punishment - - - - -
Compounding - - - - -
B. Directors
Penalty - - - - -
C. Others Officers in Default
Penalty - - - - -
Note: There were neither any Penalties levied on the Bank nor any punishment was granted and no compounding of offences was carried out
during the year under Companies Act, 2013, RBI, SEBI and other authorities.


DIN: 00009526 DIN: 01024940

Place: Jaipur

Annexure VII
Corporate Profile
ANNUAL REPORT ON BUSINESS RESPONSIBILITY
At AU Small Finance Bank (AU Bank), we believe that the efforts and performance against the principles of Business
organisation is a critical component of the social fabric and Responsibility as defined by Regulation 34(2)(f) of the
its accountability is extended to all facets of society and Securities and Exchange Board of India (Listing Obligations
the environment. and Disclosure Requirements) Regulations, 2015, covering
topics across environment, social, governance, and
We believe that the optimum use of resources is the stakeholder perspective.
Statutory Reports
paramount responsibility of an organisation. The Bank
follows Social Environment Management System (SEMS)
AU DHARMA – AU BANK’S APPROACH TO
practices, which are integral to our business model.
BUSINESS RESPONSIBILITY
These practices are well integrated in our systems and
processes throughout the chain. We are committed The Bank conducts business operations in a fair, transparent
to set the highest benchmark(s) for environment and and accountable manner, which is also backed by a strong
sustainability measures in our operations and strive for policy framework and an internal Code of Conduct. We have
fulfilling our commitment through SEMS. While conducting implemented suitable internal controls & monitoring
our business, we work hard to consistently improve our mechanism to ensure adherence to all our ethical business
internal management system, products and services practices. We lay special attention on the fact that even in
to make a more positive and meaningful societal and our day-to-day operations our governance framework and
environmental impact. predefined business practices are adhered to without any
compromises. Therefore, we have defined and designed
Our Business Responsibility Report (Report) for our working practices in the form of AU Dharma.
FY 2018-19 follows the National Voluntary Guidelines on
Social, Environmental and Economic Responsibilities of Our thoughtfully devised ‘AU Dharma’ guides the Bank’s
Business, as notified by the Ministry of Corporate Affairs entire team in discharging their everyday duties in a fair
(MCA). The disclosures made under this report provide and professional manner.
transparent and relevant information on the Bank’s
AU Dharma – Six Core Guiding Pillars

Work Hard & Look for Details
Willing to go the extra mile in everything we do & thoroughly understand customers
needs, issues, organisational delivery model
Customer Focus Responsibly Entrepreneurial

If customer needs it we 100% ownership accountability
will make it happen and 0% excuses
6
pillars of
AU DHARMA
Integrity Nurture Talent & Succeed Together

We are fair & consistent in all our We nurture talent & together we are a
dealings-employees, customers great team working for common goals
partners & shareholders
Bias for Action

Urgency in everything we do
164 | 165
SECTION A: GENERAL INFORMATION ABOUT THE COMPANY

1. Corporate Identity Number (CIN) of the Company L36911RJ1996PLC011381
2. Name of the Company AU SMALL FINANCE BANK LIMITED
3. Registered address 19-A, Dhuleshwar Garden, Ajmer Road, Jaipur- 302001 Rajasthan
4. Website www.aubank.in
5. E-mail id investorrelations@aubank.in
6. Financial Year reported 1st April 2018 to 31st March 2019
7. Sector(s) that the Company is engaged in (industrial National Industrial Classification 2008
activity code-wise) Section K: Financial and Insurance Activities Code: 64191
8. List three key products/services that the Company Being a banking company, it is engaged in banking and financial services,
manufactures/provides (as in balance sheet) including retail banking, Small & Mid-Corporate, Business Banking, Digital
Banking and treasury operations.
• Deposits
• Advances
• Investments & Other liability products
9. Total number of locations where business activity is (a) Number of international locations- NIL
undertaken by the Company (b) Number of national locations – 572 as on 31st March 2019
10. Markets served by the Company Local State National International
X
SECTION B: FINANCIAL DETAILS OF THE COMPANY AS ON 31ST MARCH 2019

1. Paid-up capital `29,23,574,860
2. Total turnover (crore) `3,410.86
3. Total profit after taxes (crore) `381.81
4. Total spending on Corporate Social 1.20%
Responsibility (CSR) as a percentage of
profit after tax (%)
5. List of activities in which expenditure 1. Promotion of sports
in 4 above has been incurred •A U Bank Sports Village is a platform to facilitate physical and emotional
development of the marginalised and disadvantaged children from rural
and slum areas.
• Sports is used as a tool of intervention and incentivising them to learn.
• Construction of sports ground and infrastructure with Round Table India.
2. Promotion of Education through
•A U Skills Academy: Vocational training centre to serve the unemployed youth who
are aspiring to start or to build their career
•A U Self Employment Training Centre: Vocational training workshops for rural
women to get skilled and self-employed
• Financial & Digital Literacy Camps: Spreading awareness about financial and
digital literacy in rural and unbanked geographies through community engagement.
• Other Initiatives: Supported 50 government schools of five districts of Rajasthan in
mid-day meal programme through Akshaya Patra Foundation
• Helping three slum schools with Alternative Development Centre, distribution of
schoolbags and other educational materials in governments schools in the vicinity
of Jaipur and Shahpura
3. Promotion of Preventive Healthcare through
•O rgan donation camps with Mohan Foundation, Shekhawati Agarwal Samaj for
eye check-up camps, Khatu Shyam Health Camps at Khatu Shyam, Open Air Gym,
contribution to Pratyek Vyakti Ki Umeed ki Sansthan
•M aking available safe drinking water through installation of water coolers at
Jaipur, Shahpura and nearby areas.
4. Promotion of Art & Culture
• Kabir Yatra with Lokayan Sansthan, Promotion of art & culture at Jaipur.

Corporate Profile
SECTION C: OTHER DETAILS (AS ON 31ST MARCH 2019)
1. Does the Company have any Subsidiary Company/Companies The Bank does not have any subsidiary company
2. Do the Subsidiary Company/Companies participate in the BR initiatives Not Applicable
of the parent company? If yes, then indicate the number of such
subsidiary company(s).
3. Do any other entity/entities (e.g. suppliers, distributors etc.) that the No
Company does business with, participate in the BR initiatives of the
Company? If yes, then indicate the percentage of such entity/entities? [Less
than 30%, 30-60%, More than 60%]
SECTION D: BR INFORMATION
Statutory Reports
1. Details of Director/Directors responsible for BR
S. No. Particular Details
a. Details of Director responsible for implementation of the
BR policy/policies
DIN 00009526
Name Mr. Sanjay Agarwal
Designation Managing Director & CEO
b. Details of the BR Head
DIN Number Not Applicable
Name Mr. Sunil Parnami
Designation Chief of Investor Relations, M&A
Telephone number 022-62490607
E-mail id sunil.parnami@aubank.in
2. Principle-wise (as per National Voluntary Guidelines) BR policy/policies

(a) Details of compliance (Reply in Y/N)
S. No. Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
1. Do you have a policy/policies for Y Y Y Y Y Y N Y Y
2. Has the policy being formulated in consultation with Y Y Y Y Y Y - Y Y
relevant stakeholders?
3. *Does the policy conform to any national/international Y Y Y Y Y Y - Y Y
standards? If yes, specify? (50 words)
4. **Has the policy being approved by the Board? Y Y Y Y Y Y - Y Y
If yes, has it been signed by MD/owner/CEO/appropriate
Board Director?
5. Does the Company have a specified committee of the Board/ Y Y Y Y Y Y - Y Y
Director/Official to oversee the implementation of the policy?
6. Indicate the link for the policy to be viewed online? https://www.aubank.in/au-notice-board
7. Has the policy been formally communicated to all relevant Policies/code that are internal documents of the Bank are
internal and external stakeholders? accessed by employees and the other relevant policies have been
posted on the Bank website and can be accessed at above link.
8. Does the Company have in-house structure to implement the Y Y Y Y Y Y - Y Y
policy/policies?
9. Does the Company have a grievance redressal mechanism Y Y Y Y Y Y - Y Y
related to the policy/policies to address stakeholders’
grievances related to the policy/policies?
10. Has the company carried out independent audit/evaluation of Y Y Y Y Y Y - Y Y
the working of this policy by an internal or external agency?
*The policies are developed and aligned to applicable compliance requirements, RBI norms and guidelines, requirements of listing agreement with
stock exchanges, or the Bank’s internal requirements and best practices.
166 | 167
of respective process owner(s).

**The policies are being put up to the Board for approval after signature
(b) If answer to the question at serial number 1 against any principle, is ‘No’, explain why (Tick up to 2 options)
S. No. Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
1 The Company has not understood the principles - - - - - - - - -
2 The Company is not at a stage where it finds itself in a position to - - - - - - - - -
formulate and implement the policies on specified principles
3 The Company does not have financial or human resources - - - - - - - - -
available for the task
4 It is planned to be done within next six months - - - - - - - - -
5 It is planned to be done within the next one year - - - - - - - - -
6 Any other reason (please specify) @Refer below
@The Bank works closely with collective trade and industry associations, while there is no specific policy outlined for this principle and also we do
not take part in any lobbying or policy advocacy.
Principle-wise policies
S.no Business Responsibility Principles Relevant Policies/Code

P1 Ethics, transparency and accountability Fraud Risk Management Policy, Compliance Policy, Risk-based Internal Audit
Policy, Anti-Bribery and Anti-Corruption Policy, Code of Conduct for Employees,
Code of Conduct for Directors and Senior Management Personnel, Code of
Conduct – Prohibition of Insider Trading Policy and Policy on Related Party
Transactions and Materiality
P2 Contribute to sustainability throughout Fair Practice Code for Lenders, MSME Policy Manual, Policy on Business
their lifecycle Correspondents and Social and Environmental Management System
P3 Employee wellbeing Learning & Development Policy, Code of Conduct for Employees, Capacity
Building Policy, Compensation Policy, Whistle Blower Policy & Vigil Mechanism,
Employee Leave Policy and Prevention and Redressal Against Sexual
Harassment Policy
P4 Stakeholder engagement and responsiveness Investor Grievance Redressal Policy, Communications Policy, CSR Policy and
Customer Service Policy
P5 Promote human rights Citizen’s Charter, Charter on Customer Rights and Fair Practices
Code for Lenders
P6 Environment Protection Social and Environmental Management System
P7 Public and regulatory policy The Bank does not have any policy/code for this principle
P8 Corporate social responsibility CSR Policy and Social and Environmental Management System
P9 Customer value Customer Grievance Redressal Policy, Customer Service Policy, Customer
Compensation Policy, Collection of Dues & Repossession of Security, Charter
on Customer Rights and Fair Practice Code for Lenders
3. Governance related to BR report? How frequently it is published?

Business Responsibility Report is published by
(a) I ndicate the frequency with which the Board of
the Bank annually and is hosted at its website at
Directors, Committee of the Board or CEO assesses
https://www.aubank.in/disclosures
the BR performance of the Company? Within three
months, three to six months, annually or more
than one year? SECTION E: PRINCIPLE-WISE PERFORMANCE
Annual assessment of the SEMS Standards and BR
Principle 1: Ethics, Transparency and
initiatives is presented to the Board and detailed
Accountability
deliberation is conducted on the impact of the BR
initiatives and future strategies around it. We are determined to ensure that our operations are
run ethically and transparently across the value chain.
(b) D
oes the Company publish a BR or a Sustainability The Bank’s work culture is built around ‘AU Dharma’ and the
Report? What is the hyperlink for viewing this focus is on making employees responsibly entrepreneurial
with ownership.

Corporate Profile
The Board of Directors and Senior Management affirm e-mail and 100% of those complaints were resolved
annually that they have acted ethically, honestly, diligently satisfactorily; and no complaint was pending as on
and in good faith to protect the Bank’s properties, brand 31st March 2019.
equity and image. They have acted in the Bank’s best
interests and its entire fraternity of stakeholders, while The details of customer complaints are disclosed in the
discharging their fiduciary obligations. schedule no. 18(12) of notes to accounts.
Through its Code of Conduct on Prohibition of Insider Principle 2: Goods and Services that are Safe and
Trading, the Bank endeavours that no person is deriving Contribute to Sustainability Throughout their
any benefit or assisting any other person(s) to derive any Lifecycle
benefit by virtue of having access to or possessing of
AU Bank caters to the financial requirements of its
price sensitive information relating to financial results or
Statutory Reports
customers by providing them finance facilities according
operations of the Bank; or passing it to any other person
to their requirements. As a Small Finance Bank, our
with whom the Bank has business dealings; or do an act
primary focus is to lend for priority sector and cater to the
which can have an unusual movement/trend in securities
requirements of underbanked, unbanked and unserved
trading and may have an impact on the Bank’s price of
customer segments. Below are some of the customers that
the securities.
were provided credit assistance to set up their businesses
and outlines the impact of the Bank’s operations.
While hiring any vendor for providing any material/
services to the Bank, we ensure that a covenant pertaining
Raju Bhai – Customer AU BANK
to anti-bribery and anti-corruption is stipulated in the
Raju Bhai a progressive farmer who hails from a village
required agreement(s). This binds the service provider(s) to
near Ahmedabad had understood that dependence on
observe the highest standards of ethics during the supply
agriculture alone for livelihood will never be enough to
of services and execution of the transaction and not to
fend for his family. Raju’s life prospered when he showed
indulge in any corrupt practices. Employees at the time
courage and took decision against all odds and approached
of their induction and at regular intervals are imparted
AU. He received due support and the loan was sanctioned
classroom trainings & through Human Capital Management
under ‘Pradhan Mantri Mudra Yojana’.
software for orientating them towards ethical business
practices and organisation philosophy around it.
For achieving the objective of this principle, the Bank has
adopted the Compliance Policy, Fraud Risk Management
Policy, Anti-Bribery and Anti-Corruption Policy, Code of
Conduct for employees, Code of Conduct on Prohibition
of Insider Trading and Code of Conduct for Direct Selling
Agent among others.
1. D
oes the policy relating to ethics, bribery and
corruption cover only the Company? Yes/No. Does
it extend to the Group/Joint Ventures/Suppliers/
Contractors/NGOs/Others?

The Bank’s policy relating to ethics, bribery and
corruption serves as the guiding principles for all
employees of the Bank including Director(s) and
the Bank ensures its compliance in its dealings/ At AU Bank, we extended our support and gave wings to
transactions with vendors/service providers & business his aspirations by catering to his financial requirements,
correspondents of the Bank. The Bank is neither part followed by our swift processing and fast approval process.
of any other group; nor has it any joint ventures/NGOs. Raju Bhai is earning handsome surplus, besides the income
from his agriculture income. He has a well-settled pick-up
2. H
ow many stakeholder complaints have been vehicle business with three vehicles and two drivers
received in the past financial year and what who are paid `8000 each. “Starting this business was the
percentage was satisfactorily resolved by the best decision of my life, for someone who has struggled
management? If so, provide details thereof, in through those droughts as a farmer to someone who
about 50 words or so. now counts the farm income as a bonus, I now feel truly
The Bank received nine stakeholder complaints in empowered,” he says.
FY 2018-19 from scores and other sources viz letter &
168 | 169
Renuka Patel – Customer AU BANK developments through our financial inclusion agenda.
The journey of Renuka Patel has its own ups and downs. Our target customer segments are residents of semi-urban
From an employee earning a nominal amount of `15,000 and rural India and include low and middle-income
to the owner of two stitching factories. This story is about individuals and micro/small businesses and the loans are
empowering an ambitious women entrepreneur who extended with a bottom-up approach.
turned her ‘employment’ status to ‘owner’.
In FY 2018-19, the Bank disbursed MUDRA loans of `3482
Renuka started working at the age of 40. From being one crore. The Bank opened 33,658 BSBD accounts with a
of the workers in the stitching and embroidery factory of balance of `12 crore. For the period under review, the Bank
her husband’s friend Mr. Nayak, she went on to become has issued 2,61,000 RuPay Cards, more than 300 financial
a supervisor in a few years. With her hard work, Renuka literacy camps were organised which have benefitted
was supervising work in Mr. Nayak’s four factories; and at more than 23,000 beneficiaries. Out of total number of
times kept advising Mr. Nayak on his business expansion branches of the Bank 28.43% branches & Banking Outlets
plan. Mr. Nayak knew she was ready for her own flight. are in unbanked area. We have started issuing policies
Therefore, he offered to sell one of his factories to her and under Pradhan Mantri Suraksha Bima Yojana (PMSBY) and
drive her entrepreneurial journey. Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY). We have
issued 650 policies under (PMJJBY) and a few policies under
She approached AU as she knew they supported PMSBY and are planning to go live with Atal Pension Yojana
entrepreneurs like her. AU has always been a step ahead (APY) in coming year.
when it comes to promoting women empowerment and
entrepreneur(s). Under the Pradhan Mantri Mudra Yojana, 1. List up to three of your products or services
we provided her a loan of `4 lakh to start her entrepreneurial whose design has incorporated social or
journey in 2017. environmental concerns, risks and/or
opportunities.
In the six-month time span, Renuka has set up two
Our products and services are designed keeping in
business units, one for stitching and embroidery in Vastral,
mind the profile of our customers and their impact on
Ahmedabad and another in the nearby village of Mahijeda
environmental concern, risk opportunities around it.
for making cloth bags. Her household income has gone up
substantially in a short span. She is employing more than
Product Example – Secured Business Loans to MSME
13 full-time women workers and 5-7 women who work
AU Bank has been catering to the underserved, unreached
from their homes in Vastral.
and unbanked rural and semi-urban areas for their financial
requirements through the Bank’s swift loan-approval
“I aspire to employ every housewife (home-maker) in Vastral
process. The Bank has been relentlessly supporting these
so that maximum women become self-reliant.” she beams.
businesses with its collateral backed loans and has been
helping them in growing their operations. It recognised
their potential and supported them through devising a
way to informally assessing them in the absence of reliable
formal data.
In terms of our product suite, we have a full spectrum of
retail loans including vehicles loans, consumer durable
loans, MSMEs, SME and mid-corporate, liability & third
party investments, transaction banking, mobile and
digital banking.
2. For each such product, provide the following

details in respect of resource use (energy, water,
raw material etc.) per unit of product (optional)
(a) R
eduction during sourcing/production/distribution
achieved since the previous year throughout the
value chain?
Financial Inclusion Being in the banking industry, the Bank works towards
While financial inclusion is defined as extending banking reducing its resource consumption substantially.
services to the unreached, at AU it goes beyond. The material used and procured by the Bank primarily
We understand their requirements and partner the comprise paper and grid electricity for which your Bank
borrower’s success “Unki jeet mein hamaari jeet is creating awareness among end users for sustainable
hai”. We are determined to foster and nurture inclusive consumption. In addition, your Bank has created a

Corporate Profile
robust technology platform to build a new age digital the goods or services we also ensure that quality
banking ecosystem and it is focussed on efficient use of services/products is not compromised and best
of natural resources and reducing carbon footprint in quality products and services should be provided to
the environment. the customers. AU Bank carefully selects its vendors
keeping in mind development of the local community.

The Bank’s products and processes are directed
towards technology advancement and digitisation of The Bank as part of vendor management process
our banking services in a customer-friendly manner. conducts proper checks before appointing any vendors,
The result of the same is visible with customer consultants/service providers and ensures to select
empowerment by providing them Banking with ease, the best. The Bank’s Code of Conduct enumerates its
less paperwork with TAB Banking and reduction in expectations from vendors/suppliers and partners.
waste generation.
Statutory Reports
AU Bank majorly contributes to the development
(b) R
eduction during usage by consumers (energy, of capacity and capability of thousands of smaller
water) has been achieved since the previous year businesses by providing them easy access to credit
The Bank is adopting sophisticated technology to digitise and banking services, quite a few of them being
its operations and make products available digitally. vendors of AU Bank.
We have witnessed strong growth in the adoption of
TAB-based account opening, android-based mobile 5. Does the Company have a mechanism to
banking, and internet banking, thus minimising paper recycle products and waste? If yes, what is the
usage. The focus is to deliver a seamless omni-channel percentage of recycling of products and waste
integrated solution that will ensure consistent high-level (separately as<5%, 5-10%,>10%). Also, provide
customer experience across all channels website, details thereof, in about 50 words or so.
internet banking, mobile applications, chat bots and it has
The above principle description is not applicable for a
reduced the customers’ travel time and expenses, thereby
banking company and the Bank ensures that applicable
reducing the fuel consumption and carbon emissions.
e-waste disposal guidelines are followed in disposal of
e-waste originating from its operations.
3. Does the Company have procedures in place for
sustainable sourcing (including transportation)?
Principle 3: Employee Wellbeing
(a) I f yes, what percentage of your inputs was sourced
Employee engagement
sustainably? Also, provide details thereof, in about
AU Bank duly acknowledges the employee as its assets and
50 words or so.
initiatives for continuous engagement programme, training
Banking being a service-oriented business, sustainable
and development are undertaken. Several behavioural
sourcing for its products is not substantial. However, as
and functional training programmes are conducted
a responsible corporate citizen, the Bank endeavours
on an ongoing basis. Regular trainings are organised
to reduce the environmental impact of its operations.
on products and services, behavioural and leadership
The Bank does not utilise raw materials/resources
development, among others.
directly, yet in procurements of electrical equipment
ESP star ratings are taking into consideration while
Our Human Capital Management tool, an online platform,
procuring products for its branches/offices to
provides role-based ongoing training to employees.
save electricity.
Communication channels have been augmented to
communicate key achievements, policy and process
As the resources of the Bank are intangible/fungible
changes, project launches, recognitions of success stories,
in nature adequate and timely measures are being
and policies. Intranet, webcasts, mailers, posters, video
adopted by the Bank to ensure that its resources are
steaming and other modes to leverage the technology to
utilised efficiently and optimally for sustainable use.
the extent possible for cost-effective and timely employee
communication.
4. Has the Company taken any steps to procure goods
and services from local & small producers, including
AU Bank is an equal opportunity employer and selects
communities surrounding their place of work?
employees purely on merits, keeping in mind the job
(a) I f yes, what steps have been taken to improve requirements, required skillsets and provides equal
their capacity and capability of local and small opportunities to all sections of society irrespective of
vendors? caste, creed, gender, race, colour, age, marital status and
AU Bank procures significant items including religion. The Bank’s operations do not promote any child
marketing, promotional, stationery, consumable labour, forced labour or any form of involuntary labour and
materials from local SME vendors. While procuring discrimination. Its approach towards its employees revolved
170 | 171
around the following polices viz., Code of Conduct for

Employees, Maternity Leave policy, Whistle Blower Policy,
Employee Leave Policy, Prevention of Sexual Harassment
Policy and other policies, codes and charter.
The polices, codes and charter are easily accessible to the

Bank employees.
Talent Development
The belief that any institution is only as strong as its
employees is deeply embedded within the AU Bank
work culture and ethos. The Bank invests significantly in
employee development across all verticals. The Bank has
a substantial human capital resource base and hence it
is imperative for the Bank to work harder to align each
employee with the Bank’s Dharma’s. AU Bank continues to
invest in a world-class human capital management system Employee Value Proposition
for its employees to redress their concerns, queries and to Banking is a business of trust and to imbibe right values
disseminate information. The system also offers e-learnings from top to bottom, the Bank focusses on three guiding
modules for enhancement of employee skillset at work, principles of Intelligence, Honesty and Responsibility to be
which leads to greater employee satisfaction. followed by employees at all levels, while dealing internally
or with the external world. This has helped us in building
The training and development programmes are and connecting right chords within the organisation.
synchronised, where the focus of the training programme is
on strengthening the skills & knowledge of the employees;
the objective being to make them ready to undertake higher
roles in their growth journey with the organisation.
With this approach your Bank, supports employees through

learning & development at each stage of their career path
to bolster their morale and productivity. Through AU
connect programme we accustom the new people with
the Bank’s culture, HR policies, compliance mechanism.
Training programmes are organised where they also get an ce
opportunity to meet the business leaders. Several training en
g
sessions were organised by the Bank by collaborating

li
el
with external agencies. Your Bank also organises various Ho

Int
certification programmes wherein they are updated

n es
with Basics of Banking, Compliance, AML, KYC and other
Employee
ty
elements of the banking industry.
Health and Safety

Value
Employees are trained to handle emergency situations. Proposition
Training is also provided to security personnel to deal with
various other threats and risks. To prepare ourselves better
to react in an emergency, a Fire Safety and Evacuation
drills were conducted periodically at our offices. During the Re
training, our team practised evacuation, assembly area spo
n sibility
procedure and the use of fire extinguishers. The participants
were briefed about the fire impediments, its detection
and suppression, identification and use of fire-fighting
equipment. It is followed by a demonstration and practice
of first-aid, fire-fighting using fire extinguishers available in
offices of the Bank.

Corporate Profile
1. Please indicate the total number of employees. Principle 4: Stakeholder Engagement and
Responsiveness
The total number of employees as on 31 March 2019st
were 12,623 employees AU Bank regularly and timely engages with all its stakeholders
and follows responsive approach to act upon their valuable
2. Please indicate the total number of employees feedback. At AU Bank, we have devised a comprehensive
hired on temporary/contractual/casual basis. and periodic stakeholder engagement framework keeping
in the mind the nature, criticality, urgency and priority of
38
stakeholder engagement.
3. Please indicate the number of permanent
Investor Grievance Redressal Policy is devised to address
women employees.
the grievances of the investors and it is ensured that
Statutory Reports

The total number of permanent women investors’ concerns are duly addressed in time. The Bank
employees were 671 has designed policy on customer rights that protects the
basic rights of its customers. It was pertinent for the Bank
4. Please indicate the number of permanent to follow the standard banking practices while dealing with
employees with disabilities. individual customers. The said policy contains the right to
review, appeal and complaint; to privacy, confidentiality,

The total number of permanent employees with
and to see information related to the service or user.
disabilities were 5
1. H
as the Company mapped its internal and
5. Do you have an employee association that is
external stakeholders? Yes/No
recognised by management?

Yes, the Bank has mapped its internal and
The Bank does not have any association. external stakeholders.
6. What percentage of your permanent 2. O
ut of the above, has the Company identified
employees is members of this recognised the disadvantaged, vulnerable & marginalised
employee association? stakeholders?
Yes, the Bank has identified the disadvantaged,
Not Applicable.
vulnerable and marginalised stakeholders.
As a Small Finance Bank, we are focussing on
7. Please indicate the number of complaints
priority-sector lending.
relating to child labour, forced labour,
involuntary labour, sexual harassment in the
3. A
re there any special initiatives taken by the
last financial year and pending, as on the end
company to engage with the disadvantaged,
of the financial year.
vulnerable and marginalised stakeholders? If so,
provide details thereof, in about 50 words or so.
No of complaints The Bank as part of CSR initiatives, identified financial
No of complaints
No. Category filed during the
Pending as on end literacy as one of its core area and is determined to
of the financial reach out to weaker sections, beneficiaries, children
financial year
year
from marginalised socio-economic backgrounds and
1 Child labour/forced NIL NIL the differently abled, ensuring that every person is
labour/involuntary oriented with the basics of banking and no person
2 Sexual harassment 1 0 is deprived from banking services. In addition to
3 Discriminatory NIL NIL this, the Bank through its financial inclusion agenda
employment continues to remain engaged with the unbanked and
underbanked population.
8. What percentage of your undermentioned
Principle 5: Businesses Should Respect and
employees were given safety & skill up-
Promote Human Rights.
gradation training in the last year?
AU Bank strongly advocates respecting and promoting basic
I. Permanent Employees 92%
human rights. Besides, the Bank has inherently adopted
II. Permanent Women Employees 91%
an exhaustive compliance mechanism at multiple levels,
III. Causal/Temporary/Contractual Employees 53%
which minimises the slightest possibility of any abuse of
IV. Employees with Disabilities 40%
the fundamental human-rights principle while dealing with
internal & external stakeholders. The Bank follows humane
172 | 173
approach in dealing with internal stakeholder by providing • Ensuring that activities undertaken by the Bank are
equal employment opportunities to employees from all consistent with the applicable requirements outlined in
walks of life, providing them complete freedom of choice the Social and Environmental Management System policy.
in associating and expressing themselves at workplace.
• Reviewing the projects against the applicable
The Bank does not practice any biased approach in offering
requirements.
its products and services and it has devised fair practice
code to ensure equanimity in its approach while dealing • Financing projects that are designed, built and operated
with internal and external stakeholders. Beyond contractual in accordance with the applicable requirements.
obligations, the Bank ensures that vendors & service
Initiatives for energy efficiency and carbon footprint
providers rights are duly protected.
reduction:
a. Virtualisation of windows servers to save power.
1. oes the policy of the Company on human rights
D
cover only the Company or extend to the Group/Joint b. Fitted capacitors at the chiller end of the HVAC systems
Ventures/Suppliers/Contractors/NGOs/Others? within office premises and branches.
The policy is applicable to staff of all the branches/regional
c. Fitted electric saver (timer) at various branches with
offices/departments handling banking operations and
glow-sign boards to turn off electricity at set times.
related activities. At AU Bank, all banking and related
activities are undertaken in compliance of applicable laws. d.
Set up of APFC capacitors in electric panel
AU Bank does not promote any abuse/compromise of across branches.
human rights for all its stakeholders. Customers interest
e. Installed LED lights across all offices and branches.
were further protected with effective implementation of
Charter on Customer Rights, Customer Service policy, f. Use of Video Conferencing (VC) at big offices to
Customer Grievance redressal policy and other policies. maximise interactions across the premises without
These policies have been hosted on the website of the having to travel between locations, similarly,
Bank for creating awareness among stakeholders about conducting recruitment HR interviews through VCs.
their rights and processes followed by the Bank for
g. Designed branch architecture to maximise the use of
its operations.
natural light to the extent possible.
2. ow many stakeholder complaints have been
H h. Set a process for double-sided printing as a default
received in the past financial year and what percent option for printing across locations/offices.
was satisfactorily resolved by the management ?
i.
Communication is sent to all internal stakeholders
During the period under review the Bank has not
on the significance of responsible use of resources at
received any complaint(s) on human right violation.
regular intervals.
Principle 6: Environment Protection
1. Does the policy related to Principle 6 cover only
The Bank firmly believes that its resources should be the Company or extends to the Group/Joint
utilised efficiently, sustainably and optimally. AU Bank Ventures/Suppliers/Contractors/NGOs/others?
conducts its day-to-day business operations with the aim There are several policies that directly and indirectly
of minimising any harm to the environment. The Bank is focus to ensure adherence of Principle 6.
focussed on leveraging the digital innovation in banking
to reduce the usage of paper, ensuring efficient usage of The Bank understands its role and while carrying out
electric & other resources and better waste management. its operation, it acts in a socially responsible manner
The Bank’s CSR focus, in line with its CSR Policy, also to address the environmental concern and continue to
includes environmental sustainability, wherein the Bank enhance the value for the society and in the community
directly or through its implementation partners, works on in which it operates. The Bank, through its CSR initiatives
several positive initiatives for sustainable impact. support initiatives that protect environment directly
and through implementing partners. Under SEMS
Through its Social and Environmental Management System, management, the Bank refrains from financing any
the Bank operates in a responsible manner and strives to activity that is operating in contravention of applicable
ensure effective social & environmental management environmental laws.
practices in all activities and services with special focus
on the following: The Bank endeavours to create awareness among its
vendors, suppliers about the policies that governs the

Corporate Profile
Bank and the compliance to be ensured in this regard. generated and discharged are within the permissible
The Bank also promote vendors to adopt environment limits of laws applicable.
friendly measures in their operations.
7. N
umber of show cause/legal notices received from
2. D
oes the Company have strategies/initiatives CPCB/SPCB which are pending (i.e. not resolved to
to address global environmental issues such as satisfaction) as on end of Financial Year.
climate change, global warming, etc.? Y/N. If yes, Nil.
please give hyperlink for web page etc.
No Principle 7 – Businesses, When Engaged in
Influencing Public and Regulatory Policy, Should
3. D
oes the Company identify and assess potential do so in a Responsible Manner.
environmental risks? Y/N
Statutory Reports
AU Bank regularly engages with multiple regulatory
Yes. The Bank assesses its environmental risk in
agencies, associations, organisations, management
multiple ways. It has implemented social environment
institutes, and others. The Bank also participates in
and management system and a fair practice code, which
several thought leadership and brainstorming workshops
helps the Bank to assess the potential environmental
to upgrade its understanding on all critical matters.
risks in its operations covering loans and banking
Compliance and secretarial function of the Bank keeps
transactions of the customers. Being custodian of the
disseminating the important RBI, SEBI and other critical
public deposits, the Bank continue to follow a stringent
industry and regulatory circulars, updates on a regular
approach in lending & investment operations,
basis to ensure the Bank’s operations are run in accordance
thereby protecting the potential risk in the sector in
with regulatory framework.
which it operates.
In discussion with management requisite representations
4. D
oes the Company have any project related to
are made at appropriate forum to address the industrywide
Clean Development Mechanism? If so, provide
issues and issues of common importance and thus,
details thereof, in about 50 words or so. Also, if
develop policies that are beneficial to the Bank as well as
Yes, whether any environmental compliance
its stakeholders.
report is filed?
Being a banking company and nature of operations
1. I s your Company a member of any trade and
comprising financial services, this information is
chamber or association? If Yes, Name only those
not applicable.
major ones that your business deals with:
1. Confederation of Indian Industry (CII)
5. H
as the Company undertaken any other initiatives
2. Indian Banks Association (IBA)
on clean technology, energy efficiency, renewable
3. Indian Institute of Banking and Finance (IIBF)
energy, etc. Y/N. If yes, please give hyperlink for
4. Society of Indian Automobile Manufactures (SIAM)
web page etc?
5. National Critical Information Infrastructure
Energy efficiency and conservation is a part of our
Protection Centre (NCIIPC)
business planning. The Bank’s systems and processes
6. Fixed Income Money Market and Derivatives
are designed in manner to ensure optimum energy
Association of India (FIMMDA)
usage by continuous monitoring of all forms of energy
and augmenting the efficiency of operations.
2. H
ave you advocated/lobbied through above
associations for the advancement or improvement
The Bank’s branches and offices are designed in a
of public good?
manner to ensure maximum utilisation of day light,
No.
resulting in reduced consumption of electricity.
Moreover, it procures star rated electric equipments,
Principle 8 – Corporate Social Responsibility
auto monitors, auto switch timers and LED lights are
Inclusive Growth and Equitable Development
installed for cost efficient operations in the Bank.
The Corporate Social Responsibility Policy (CSR Policy) of
6. A
re the emissions/waste generated by the the Bank sets out the broad framework for guidance on
Company within the permissible limits given by the Bank’s CSR activities and long-term approach around
CPCB/SPCB for the financial year being reported? it. The Policy also sets out the principles and the rules that
Being a banking company and nature of operations need to be adhered to while taking up and implementing
comprising financial services this information is not CSR activities to be undertaken as specified in Schedule
substantial. However adequate measures are being VII of the Companies Act, 2013 (excluding the activities
put in place to ensure that emissions and waste pursued in the normal course of business) and the
expenditure thereon.
174 | 175
The report on Corporate Social Responsibility has been 4. W

hat is your Company’s direct contribution to
attached as Annexure II of the Board’s report and can be community development projects amount in INR
referred for the content to this principle. and the details of the projects undertaken?
This is covered in detail under the Corporate Social
1. D
oes the Company have specified programmes/ Responsibility report of the Bank forming part of
initiatives/projects in pursuit of the policy related Annexure II to this Annual Report.
to Principle 8? If yes details thereof?
The Bank is committed towards the improvement 5. H
ave you taken steps to ensure that this
of communities and complements it with its efforts community development initiative is successfully
by focussing on the development activities as per adopted by the community?
local and national level priorities. To ensure that its
The Bank has undertaken several initiatives
initiatives are aligned with the overall CSR objectives, for promoting sustainable community
the Bank has identified the following core focus development initiatives.
areas for its CSR:
AU Bank is incorporating ways and means to permeate
• Financial Inclusion through Livelihood Enhancement the successful adoption of its community development
& Vocational Skill training; initiatives and it is adopted positively by community.
• Sports for Development.
Principle 9: Businesses Should Engage with and
• Educating society at large through Financial & Digital Provide Value to their Customers and Consumers
literacy. in a Responsible Manner
The Bank has CSR policy and CSR committee in place Customer centricity is one of the key pillars of AU Dharma.
wherein social development programme projects and Customers being at the focal point for organisation,
priorities are decided and implemented. always have significant impact on the growth of any
organisation. To provide value to its customers, the Bank
The detailed description is available in the CSR report has adopted a robust mechanism and has formed several
section of the annual report. customer-centric policies with an array of basic consumer
services to redressal mechanism.
2. A
re the programmes/projects undertaken through
in-house team/own foundation/external NGO/ At AU Bank, our mission goes beyond customer servicing
government structures/any other organisation? and we only aim for customer delight and going beyond
Programmes are undertaken by the Bank on its own their imagination. The focus has always been on offering
and its foundation i.e. ‘AU Foundation’, along with simple, easily accessible, cost-effective technological
other credible implementing agencies. solution to our valued customers. The Bank strives on
effective communication of unique features of its products
3. H
ave you done any impact assessment of your that cater to the differentiated requirements of customers
initiative? through one-on-one meeting with customers, brochures at
Yes, at periodic intervals, CSR Committee and Board branches and information on the website.
of the Bank is presented with progress and impact of
key CSR initiatives undertaken under Schedule VII of AU Bank’s deep customer centricity is reflected through its
the Companies Act, 2013. CSR initiatives undertaken uniquely designed product features viz. monthly interest
by the Bank is covered under the Corporate Social pay-outs, minimal paper work, digital onboarding, true
Responsibility section of the Annual Report. anywhere banking, and others. Besides, our extended
banking hours, multiple engagement channels including

Corporate Profile
mobile and digital banking that allow greater freedom, • Key applicable conditions are shared with customers
flexibility and choice to our customers. at the time of account opening as MITC (Most
Important Terms & Conditions) and
1. W
hat percentage of customer complaints/
• Any changes are shared via email/SMS/physical
consumer cases are pending as on the end of
communications.
financial year?

For the FY 2018-19, the Bank has resolved 97 3. I s there any case filed by any stakeholder against
% of complaints. the Company regarding unfair trade practices,
irresponsible advertising and/or anti-competitive
2. D
oes the Company display product information behaviour during the last five years and pending
on the product label, over and above what is as on end of financial year? If so, provide details
mandated as per local laws? Yes/No/N.A. Remarks thereof, in about 50 words or so.
Statutory Reports
(additional information) No cases are pending as on the end of the financial
As a Bank our products are intangible, thus product year pertaining to unfair trade practices, irresponsible
label requirement is not applicable to us. We promptly advertising and/or anti-competitive behaviour during
communicate all the features, charges, terms and the preceding five years.
conditions for all of products and services to our
customers through: 4. D
id your Company carry out any consumer
survey/consumer satisfaction trends?
• Detailed on welcome letter/receipts to customers The Bank is exploring agencies for conducting annual
consumer survey/consumer satisfaction trends.
• Display on website, at branches via collaterals and
For the FY 2018-19 the Bank has not conducted any
notice boards;
consumer survey.
176 | 177
Independent Auditor’s Report

To accordance with the ‘Code of Ethics’ issued by the Institute
The Members of AU Small Finance Bank Limited of Chartered Accountants of India together with the
ethical requirements that are relevant to our audit of the
financial statements under the provisions of the Act and the
REPORT ON THE AUDIT OF THE FINANCIAL
Rules thereunder, and we have fulfilled our other ethical
STATEMENTS
responsibilities in accordance with these requirements and
Opinion the Code of Ethics. We believe that the audit evidence we
have obtained is sufficient and appropriate to provide a
We have audited the accompanying financial statements of
basis for our audit opinion on the financial statements.
AU Small Finance Bank Limited (“the Bank”), which comprise
the Balance sheet as at March 31, 2019, the Profit and
Key Audit Matters
Loss Account, the Cash Flow Statement for the year then
ended, and notes to the financial statements, including Key audit matters are those matters that, in our professional
a summary of significant accounting policies and other judgment, were of most significance in our audit of the
explanatory information. financial statements for the financial year ended March 31,
2019. These matters were addressed in the context of
In our opinion and to the best of our information and our audit of the financial statements as a whole, and in
according to the explanations given to us, the aforesaid forming our opinion thereon, and we do not provide a
financial statements give the information required by the separate opinion on these matters. For each matter below,
Banking Regulation Act, 1949 and the Companies Act, our description of how our audit addressed the matter is
2013, as amended (“the Act”) in the manner so required provided in that context.
for the banking companies and give a true and fair view
in conformity with the accounting principles generally We have determined the matters described below to be
accepted in India, of the state of affairs of the Bank as at the key audit matters to be communicated in our report.
March 31, 2019, its profit and its cash flows for the year We have fulfilled the responsibilities described in the
ended on that date. Auditor’s responsibilities for the audit of the financial
statements section of our report, including in relation
Basis for Opinion to these matters. Accordingly, our audit included the
performance of procedures designed to respond to our
We conducted our audit of the financial statements in
assessment of the risks of material misstatement of the
accordance with the Standards on Auditing (SAs), as specified
financial statements. The results of our audit procedures,
under section 143(10) of the Act. Our responsibilities under
including the procedures performed to address the matters
those Standards are further described in the ‘Auditor’s
below, provide the basis for our audit opinion on the
Responsibilities for the Audit of the Financial Statements’
accompanying financial statements.
section of our report. We are independent of the Bank in

Corporate Profile
Key audit matters How our audit addressed the key audit matter
(a) Identification of Non Performing Advances and provisioning for Advances (Refer Schedule 17.4 to the financial statements)
Loans and advances constitute a major portion of the Bank’s • Our audit procedures included considering the Bank’s accounting
assets and the quality of the Bank’s loan portfolio is measured policies for NPA identification and provisioning and assessing
in terms of the proportion of non-performing assets (NPAs) to compliance with the prudential norms prescribed by the
the total loans and advances. As at March 31, 2019, the Bank RBI (IRAC Norms).
has reported total gross loans and advances of ` 22,994 crores • Tested the operating effectiveness of the controls (including
(March 31, 2018: ` 13,412 crores), gross non-performing application and IT dependent controls) for appropriate classification
advances of ` 470 crores (March 31, 2018: ` 270 crores) and of loans in the respective asset classes viz., standard, sub-standard,
a corresponding provision for non-performing advances of doubtful and loss with reference to IRAC norms at every month end.
` 176 crores (March 31, 2018: ` 100 crores). • Performed test of details to verify whether the provisioning rates
Identification and provisioning of NPAs is governed by the applied for respective asset classes were in accordance with the
Statutory Reports
prudential norms prescribed by the Reserve Bank of India Bank’s accounting policies and assessed the reasonableness of the
(RBI). These norms prescribe several criteria for a loan to be rates used by the management wherever such rates were higher
classified as a NPA including overdue aging. than the minimum rates prescribed by RBI.
Given the volume and variety of loans, judgement is involved • Performed inquiries with the credit and risk departments to ascertain
in the application of RBI norms for classification of loans as if there were indicators of stress or an occurrence of an event of
NPA and in view of the significance of this area to the overall default in a particular loan account or any product category which
audit of financial statements, it has been considered as a need to be considered as NPA. Examined the early warning reports
key audit matter. generated by the Bank’s credit team on a monthly basis to identify
loan accounts with performance issues.
• Considered the special mention accounts (SMA) reports submitted
by the Bank to the RBI’s central repository of information on large
credits (CRILC) to assess whether any accounts from such reporting
need to be considered as non-performing.
• Tested the Bank’s controls to identify loan accounts of a common
borrower to ensure all facilities availed by a delinquent customer are
classified appropriately. Performed analytical procedures on various
financial and non-financial parameters to test the completeness of
accounts identified as NPA.
• Tested the arithmetical accuracy of computation of
provision for Advances.
( b) IT systems and controls
As a newly set-up small finance bank there has been a major • For testing the IT general controls, application controls and IT
enhancement in the information technology (IT) infrastructure dependent manual controls, we included specialized IT auditors as
of the Bank in the previous year. During the current year, as part of our audit team. The specialized team also assisted in testing
the IT systems and processes continue to mature in view of the accuracy of the information produced by the Bank’s IT systems.
the evolving business and regulatory landscape, frequent • We tested the design and operating effectiveness of the Bank’s IT
changes in the technology environment have been carried access controls over the information systems that are critical to
out by the Bank. financial reporting.
The IT infrastructure is critical for smooth functioning of the • We tested IT general controls (logical access, changes management
Bank’s business operations as well as for timely and accurate and aspects of IT operational controls). This included testing
financial reporting. Accordingly, the Bank has continued to that requests for access to systems were appropriately reviewed
invest in its IT infrastructure in the current year as well. and authorized.
Due to the pervasive nature and complexity of the IT • We tested the Bank’s periodic review of access rights. We inspected
environment and considering that several systems and requests of changes to systems for appropriate approval and
process have been implemented in recent past, and as a authorization. We considered the control environment relating to
result the IT control environment may not have matured, it is various interfaces, configuration and other application controls
considered a key audit matter. identified as key to our audit.
Our areas of audit focus included user access management, • In addition to the above, we tested the design and operating
developer access to the production environment and changes effectiveness of certain automated controls that were considered as
to the IT environment. These are key to ensuring IT dependent key internal controls over financial reporting.
and application based controls are operating effectively. • Where deficiencies were identified, we tested compensating controls
or performed alternate procedures.
178 | 179
Information Other than the Financial Statements as a going concern, disclosing, as applicable, matters
and Auditor’s Report Thereon related to going concern and using the going concern
basis of accounting unless management either intends to
The Bank’s Board of Directors is responsible for the
liquidate the Bank or to cease operations, or has no realistic
other information. The other information comprises
alternative but to do so.
the information included in the Annual report, but does
not include the financial statements and our auditor’s
Those Charged with Governance are also responsible for
report thereon.
overseeing the Bank’s financial reporting process.
Our opinion on the financial statements does not cover
Auditor’s Responsibilities for the Audit of the
the other information and we do not express any form of
assurance conclusion thereon.
Our objectives are to obtain reasonable assurance about
In connection with our audit of the financial statements, our whether the financial statements as a whole are free from
responsibility is to read the other information and, in doing material misstatement, whether due to fraud or error,
so, consider whether such other information is materially and to issue an auditor’s report that includes our opinion.
inconsistent with the financial statements or our knowledge Reasonable assurance is a high level of assurance, but is
obtained in the audit or otherwise appears to be materially not a guarantee that an audit conducted in accordance
misstated. If, based on the work we have performed, we with SAs will always detect a material misstatement when
conclude that there is a material misstatement of this other it exists. Misstatements can arise from fraud or error and
information, we are required to report that fact. We have are considered material if, individually or in the aggregate,
nothing to report in this regard. they could reasonably be expected to influence the
economic decisions of users taken on the basis of these
Responsibilities of Management and the Board of financial statements.
Directors for the Financial Statements
As part of an audit in accordance with SAs, we exercise
The Bank’s Board of Directors is responsible for the
professional judgment and maintain professional
matters stated in section 134(5) of the Act with respect
skepticism throughout the audit. We also:
to the preparation of these financial statements that give
a true and fair view of the financial position, financial
• Identify and assess the risks of material misstatement of
performance, cash flows of the Bank in accordance with
the financial statements, whether due to fraud or error,
the provisions of Section 29 of the Banking Regulation Act,
design and perform audit procedures responsive to those
1949, accounting principles generally accepted in India,
risks, and obtain audit evidence that is sufficient and
including the Accounting Standards specified under section
appropriate to provide a basis for our opinion. The risk
133 of the Act read with Rule 7 of the Companies (Accounts)
of not detecting a material misstatement resulting from
Rules, 2014 in so far as they apply to the Bank provision
fraud is higher than for one resulting from error, as fraud
of section 29 of the Banking Regulation Act, 1949 and the
may involve collusion, forgery, intentional omissions,
circulars, guidelines and directions issued by Reserve Bank
misrepresentations, or the override of internal control.
of India (“RBI”) from time to time.
• O
btain an understanding of internal control relevant to
This responsibility also includes maintenance of adequate the audit in order to design audit procedures that are
accounting records in accordance with the provisions of appropriate in the circumstances. Under section 143(3)(i)
the Act for safeguarding of the assets of the Bank and for of the Act, we are also responsible for expressing our
preventing and detecting frauds and other irregularities; opinion on whether the Bank has adequate internal
selection and application of appropriate accounting policies; financial controls system in place and the operating
making judgments and estimates that are reasonable and effectiveness of such controls.
prudent; and the design, implementation and maintenance
• Evaluate the appropriateness of accounting policies used
of adequate internal financial controls, that were operating
and the reasonableness of accounting estimates and
effectively for ensuring the accuracy and completeness of
related disclosures made by management.
the accounting records, relevant to the preparation and
presentation of the financial statements that give a true • C
onclude on the appropriateness of management’s use of
and fair view and are free from material misstatement, the going concern basis of accounting and, based on the
whether due to fraud or error. audit evidence obtained, whether a material uncertainty
exists related to events or conditions that may cast
In preparing the financial statements, management is significant doubt on the Bank’s ability to continue as a
responsible for assessing the Bank’s ability to continue going concern. If we conclude that a material uncertainty

Corporate Profile
exists, we are required to draw attention in our auditor’s b. The transactions of the Bank, which have come
report to the related disclosures in the financial to our notice, have been within the powers
statements or, if such disclosures are inadequate, to of the Bank; and
modify our opinion. Our conclusions are based on the
audit evidence obtained up to the date of our auditor’s c. The financial accounting systems of the Bank
report. However, future events or conditions may cause are centralised and therefore, accounting
the Bank to cease to continue as a going concern. returns for the purpose of preparing financial
statements are not required to be submitted by
• Evaluate the overall presentation, structure and content
the branches; we have visited 22 branches for the
of the financial statements, including the disclosures,
purpose of our audit.
and whether the financial statements represent the
underlying transactions and events in a manner that
3. As required by Section 143(3) of the Act, we report that:
Statutory Reports
achieves fair presentation.
We communicate with those charged with governance a. We have sought and obtained all the information
regarding, among other matters, the planned scope and and explanations which to the best of our
timing of the audit and significant audit findings, including knowledge and belief were necessary for the
any significant deficiencies in internal control that we purposes of our audit;
identify during our audit.
b. In our opinion, proper books of account as
We also provide those charged with governance with a required by law have been kept by the Bank so far
statement that we have complied with relevant ethical as it appears from our examination of those books;
requirements regarding independence, and to communicate
with them all relationships and other matters that may c. The Balance Sheet, the Profit and Loss Account,
reasonably be thought to bear on our independence, and the Cash Flow Statement dealt with by this Report
where applicable, related safeguards. are in agreement with the books of account;
From the matters communicated with those charged with d. In our opinion, the aforesaid financial statements
governance, we determine those matters that were of most comply with the Companies (Accounting
significance in the audit of the financial statements for the Standards) Rules, 2006 (as amended) specified
financial year ended March 31, 2019 and are therefore the under section 133 of the Act, read with the
key audit matters. We describe these matters in our auditor’s Companies (Accounts) Rules, 2014 to the extent
report unless law or regulation precludes public disclosure they are not inconsistent with the accounting
about the matter or when, in extremely rare circumstances, policies prescribed by RBI;
we determine that a matter should not be communicated
in our report because the adverse consequences of doing e. On the basis of the written representations
so would reasonably be expected to outweigh the public received from the directors as on March 31, 2019
interest benefits of such communication. taken on record by the Board of Directors, none
of the directors is disqualified as on March 31,
Report on Other Legal and Regulatory 2019 from being appointed as a director in terms
Requirements of Section 164 (2) of the Act;
1. The Balance Sheet and the Profit and Loss Account
f. With respect to the adequacy of the internal
have been drawn up in accordance with the provisions
financial controls over financial reporting of the
of Section 29 of the Banking Regulation Act, 1949 read
Bank with reference to these financial statements
with the Companies (Accounting Standards) Rules,
and the operating effectiveness of such controls,
2006 (as amended) specified under section 133 of the
refer to our separate Report in “Annexure 1”
Act, read with the Companies (Accounts) Rules, 2014.
to this report;
2. As required sub section (3) of section 30 of the Banking
g. In our opinion, the entity being a banking
Regulation Act, 1949 and the appointment letter dated
company, the remuneration to the whole-time
September 20, 2018, we report that:
director during the year ended March 31, 2019
has been paid by the Bank in accordance with
a. We have obtained all the information and
the provisions of Section 35B (1) of the Banking
explanations which, to the best of our knowledge
Regulation Act, 1949; and
and belief, were necessary for the purpose of our
audit and have found them to be satisfactory;
180 | 181
h. With respect to the other matters to be included iii. There were no amounts which were required
in the Auditor’s Report in accordance with Rule to be transferred to the Investor Education
11 of the Companies (Audit and Auditors) Rules, and Protection Fund by the Bank.
2014, as amended in our opinion and to the
best of our information and according to the For S. R. Batliboi & Associates LLP
explanations given to us: Chartered Accountants
Firm’s Registration No.: 101049W/E300004
i. The Bank has disclosed the impact of pending
litigations on its financial position in its per Amit Kabra
financial statements – Refer Note Schedule Partner
12, Schedule 17.I and Schedule 18A – Note 32 Membership No.: 094533
to the financial statements;
Place: Jaipur
ii. The Bank did not have any long-term Date: April 22, 2019
contracts, including derivative contracts,
for which there were any material
foreseeable losses;
Annexure 1
to the Independent Auditor’s Report of Even Date on the Financial Statements of AU Small Finance Bank Limited
Report on the Internal Financial Controls under Clause preparation of reliable financial information, as required
(i) of Sub-section 3 of Section 143 of the Companies Act, under the Companies Act, 2013.
2013 (the “Act”)
AUDITOR’S RESPONSIBILITY
TO THE MEMBERS OF AU SMALL FINANCE BANK
Our responsibility is to express an opinion on the Bank’s
LIMITED
internal financial controls over financial reporting based
We have audited the internal financial controls over on our audit. We conducted our audit in accordance with
financial reporting of AU Small Finance Bank Limited the Guidance Note on Audit of Internal Financial Controls
(the “Bank”) as of March 31, 2019 in conjunction with our Over Financial Reporting (the “Guidance Note”) and the
audit of the financial statements of the Bank for the year Standards on Auditing as specified under section 143(10) of
ended on that date. the Companies Act, 2013, to the extent applicable to an audit
of internal financial controls, both applicable to an audit of
Internal Financial Controls and, both issued by the Institute
MANAGEMENT’S RESPONSIBILITY FOR INTERNAL
of Chartered Accountants of India. Those Standards and
FINANCIAL CONTROLS
the Guidance Note require that we comply with ethical
The Bank’s Management is responsible for establishing requirements and plan and perform the audit to obtain
and maintaining internal financial controls based on the reasonable assurance about whether adequate internal
internal control over financial reporting criteria established financial controls over financial reporting was established
by the Bank considering the essential components of and maintained and if such controls operated effectively in
internal control stated in the Guidance Note on Audit all material respects.
of Internal Financial Controls Over Financial Reporting
issued by the Institute of Chartered Accountants of India. Our audit involves performing procedures to obtain audit
These responsibilities include the design, implementation evidence about the adequacy of the internal financial
and maintenance of adequate internal financial controls controls system over financial reporting and their operating
that were operating effectively for ensuring the orderly effectiveness. Our audit of internal financial controls over
and efficient conduct of its business, including adherence financial reporting included obtaining an understanding of
to the Bank’s policies, the safeguarding of its assets, the internal financial controls over financial reporting, assessing
prevention and detection of frauds and errors, the accuracy the risk that a material weakness exists, and testing and
and completeness of the accounting records, and the timely evaluating the design and operating effectiveness of

Corporate Profile
internal control based on the assessed risk. The procedures INHERENT LIMITATIONS OF INTERNAL FINANCIAL
selected depend on the auditor’s judgement, including the CONTROLS OVER FINANCIAL REPORTING
assessment of the risks of material misstatement of the
Because of the inherent limitations of internal financial
financial statements, whether due to fraud or error.
controls over financial reporting, including the possibility
of collusion or improper management override of controls,
We believe that the audit evidence we have obtained is
material misstatements due to error or fraud may occur
sufficient and appropriate to provide a basis for our audit
and not be detected. Also, projections of any evaluation
opinion on the internal financial controls system over
of the internal financial controls over financial reporting
financial reporting.
to future periods are subject to the risk that the internal
financial control over financial reporting may become
MEANING OF INTERNAL FINANCIAL CONTROLS inadequate because of changes in conditions, or that the
OVER FINANCIAL REPORTING
Statutory Reports
degree of compliance with the policies or procedures
may deteriorate.
A company’s internal financial control over financial
reporting is a process designed to provide reasonable
assurance regarding the reliability of financial reporting OPINION
and the preparation of financial statements for external
In our opinion, the Bank has, in all material respects,
purposes in accordance with generally accepted accounting
an adequate internal financial controls system over
principles. A company’s internal financial control over
financial reporting and such internal financial controls
financial reporting includes those policies and procedures
over financial reporting were operating effectively as at
that (1) pertain to the maintenance of records that,
March 31, 2019, based on the internal control over financial
in reasonable detail, accurately and fairly reflect the
reporting criteria established by the Bank considering the
transactions and dispositions of the assets of the company;
essential components of internal control stated in the
(2) provide reasonable assurance that transactions are
Guidance Note on Audit of Internal Financial Controls Over
recorded as necessary to permit preparation of financial
Financial Reporting issued by the Institute of Chartered
statements in accordance with generally accepted
Accountants of India.
accounting principles, and that receipts and expenditures
of the company are being made only in accordance with
For S. R. Batliboi & Associates LLP
authorisations of management and directors of the
Chartered Accountants
company; and (3) provide reasonable assurance regarding
Firm’s Registration No.: 101049W/E300004
prevention or timely detection of unauthorised acquisition,
use, or disposition of the company’s assets that could have
per Amit Kabra
a material effect on the financial statements.
Partner
Membership No.: 094533
Place: Jaipur
Date: April 22, 2019
182 | 183
Balance Sheet
as at March 31, 2019
(` in ‘000)
As at As at
Particulars Schedule
March 31, 2019 March 31, 2018
CAPITAL & LIABILITIES

Capital 1 29,23,575 28,57,036
Money received against Share Warrants 17,50,000 -
Employees stock options outstanding 4,29,435 1,74,959
Reserves & Surplus 2 2,65,25,899 1,97,79,832
Deposits 3 19,42,24,356 7,92,33,193
Borrowings 4 8,61,33,587 7,63,88,647
Other Liabilities and Provisions 5 1,42,41,113 98,94,060
Total 32,62,27,965 18,83,27,727
ASSETS
Cash and Balances with Reserve Bank of India 6 81,11,424 49,21,236
Balances with banks and Money at Call and Short Notice 7 92,90,510 1,26,90,951
Investments 8 7,16,16,711 3,05,05,944
Advances 9 22,81,87,308 13,31,21,307
Fixed Assets 10 44,70,300 38,60,867
Other Assets 11 45,51,712 32,27,422
Total 32,62,27,965 18,83,27,727
Contingent Liabilities 12 50,21,437 51,60,692
Bills for Collection - -
Significant accounting policies and notes to accounts forming part of 17 & 18
financial statements
The Schedules referred to above form an integral part of the Balance Sheet.
As per our attached Report of even date.
For S. R. Batliboi & Associates LLP For and on behalf of the Board of Directors
Chartered Accountants AU Small Finance Bank Limited
ICAI Firm Registration No.: 101049W/E300004 (Formerly Au Financiers (India) Limited)
Mannil Venugopalan Sanjay Agarwal

(Non-Executive Independent (Managing Director and CEO)
per Amit Kabra Part Time Chairman) DIN: 00009526
Partner DIN: 00255575
Membership No. 094533
Uttam Tibrewal Deepak Jain
(Whole Time Director) (Chief Financial Officer)
DIN: 01024940
Place: Jaipur Manmohan Parnami

Date : April 22, 2019 (Company Secretary)

Profit and Loss Account
Corporate Profile
for the year ended March 31, 2019
(` in ‘000)
Particulars Schedule
March 31, 2019 March 31, 2018
I. INCOME
Interest earned 13 2,94,88,354 1,76,71,899
Other income 14 46,20,292 38,80,601
Statutory Reports
Total Income 3,41,08,646 2,15,52,500
II. EXPENDITURE
Interest expended 15 1,60,63,512 82,67,285
Operating expenses 16 1,08,26,075 75,26,092
Provisions & contingencies (refer note 9- schedule 18A) 34,00,991 28,38,727
Total Expenditure 3,02,90,578 1,86,32,104
III. PROFIT/LOSS
Net profit/ (loss) for the year 38,18,068 29,20,396
Add: Balance in Profit/Loss Account brought forward from previous year 1,36,58,366 1,16,73,069
Total 1,74,76,434 1,45,93,465
IV. APPROPRIATIONS
Transfer to Statutory Reserves 9,54,517 7,30,099
Transfer to Special Reserve u/s 36(1)(viii) of Income Tax Act, 1961 (refer 3,78,000 2,05,000
schedule 2.III)
Transfer to Capital Reserve 27,616 -
Transfer to Investment Fluctuation Reserve 2,21,200 -
Dividend paid (includes tax on dividend) 1,74,826 -
Balance carried over to Balance Sheet 1,57,20,275 1,36,58,366
Total 1,74,76,434 1,45,93,465
V. EARNING PER SHARE (refer note 5- schedule 18B)
Basic (`) 13.16 10.26
Diluted (`) 12.90 10.00
Nominal value per share (`) 10.00 10.00
Significant accounting policies and notes to accounts forming part of 17 & 18
financial statements
The Schedules referred to above form an integral part of the Profit and Loss Account.

DIN: 01024940

184 | 185
Cash Flow Statement

for the year ended on March 31, 2019
(` in ‘000)
Particulars
March 31, 2019 March 31, 2018
CASH FLOW FROM OPERATING ACTIVITIES

Profit after tax 38,18,068 29,20,396
Add: Provision for tax 19,83,232 15,13,083
Net Profit Before Taxes 58,01,300 44,33,479
Adjustments for :-
Employee Stock Options Expense 3,86,039 1,41,263
Depreciation on Bank’s Property 6,17,546 5,32,456
Amortization of Premium on HTM Investments 1,28,310 57,651
Provision for Employee Expenses (36,861) 95,877
Provision for Non Performing Assets, Standard Assets and Other Provisions 11,29,943 9,31,297
Loss/(Profit) on sale of Fixed Assets 14,428 6,041
Operating profit before working capital changes 80,40,705 61,98,064
Movement in working capital
Decrease/ (Increase) in Investments (other than Subsidiaries, Joint Ventures and Other (1,94,30,372) 81,94,119
HTM Investments)
Increase in Advances (9,58,18,346) (6,81,75,428)
Decrease / (Increase) in Other Assets (13,77,683) (13,23,416)
(Decrease) / Increase in Deposits 11,49,91,163 7,92,33,193
Increase/ (Decrease) in Other Liabilities and Provisions 40,02,143 24,62,734
Cash Flow from/ (used in) Operating Activities 1,04,07,610 2,65,89,266
Direct Taxes Paid (Net of refunds) (19,29,840) (15,41,584)
Net Cash Flow from/ (used in) Operating Activities (A) 84,77,770 2,50,47,682
Cash Flow From Investing Activities
Purchase of Fixed Assets (12,57,168) (16,49,722)
Proceeds from Sale of Fixed Assets 15,761 8,801
Investments in Subsidiaries/ Joint Ventures - -
Sale of investment in subsidiaries / associate (net of related expenses) - -
Investments in HTM securities (2,18,04,530) (1,72,54,572)
Dividend from Subsidiaries/ Joint Ventures - -
Net cash flow from/ (used in) Investing Activities (B) (2,30,45,937) (1,88,95,493)

Cash Flow Statement
Corporate Profile
for the year ended on March 31, 2019
(` in ‘000)
Particulars
March 31, 2019 March 31, 2018
CASH FLOW FROM FINANCING ACTIVITIES

Proceeds from borrowings 97,44,940 51,89,793
Money received on exercise of Stock Options/Issue of Shares 30,70,937 32,523
Statutory Reports
Money received against Share Warrants 17,50,000 -
Share/Debenture Issue Expenses (33,137) (11,875)
Dividend paid (includes tax on dividend) (1,74,826) -
Net cash flow from/ (used in) in Financing Activities (C) 1,43,57,914 52,10,441
Net Increase in Cash And Cash Equivalents (A + B + C) (2,10,253) 1,13,62,630
Cash and Cash Equivalents at the beginning of the year (Refer Note Below) 1,76,12,187 62,49,557
Cash and Cash Equivalents at the end of the year (Refer Note Below) 1,74,01,934 1,76,12,187
Note:
Balance with Banks in India in Fixed Deposit (As per Sch 7 I (i) (b)) 13,29,729 36,86,181
Balance with Banks in India in Current Account (As per Sch 7 I (i) (a)) 60,781 3,55,731
Money at Call and Short Notice in India (as per Sch 7 I (ii)) 79,00,000 86,49,039
Cash in hand (including foreign currency notes) (As per Sch 6 I) 11,59,935 9,24,148
Balance with RBI in Current Accounts (As per Sch 6 II) 69,51,489 39,97,088
Cash and Cash Equivalents at the end of the year 1,74,01,934 1,76,12,187

DIN: 01024940

186 | 187
Schedules
forming part of the Balance Sheet as at March 31, 2019
SCHEDULE 1 : CAPITAL
(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
Authorized shares
35,00,00,000 (P.Y. 35,00,00,000) equity shares of ` 10/- each 35,00,000 35,00,000
Issued Subscribed and paid up capital
I. 28,57,03,620 equity shares of ` 10/- each (March 31, 2018: 28,42,50,906 equity shares) 28,57,036 28,42,509
II. Add: 23,23,425 equity shares of ` 10/- each (March 31, 2018: 14,52,714 equity share) in 23,234 14,527
pursuant to exercise of employee stock option
III. Add: 43,30,441 equity shares of ` 10/- each (March 31, 2018: Nil) in pursuant to 43,305 -
preferential allotment
Total 29,23,575 28,57,036
SCHEDULE 2 : RESERVES AND SURPLUS

(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. Statutory Reserve
Opening Balance* 36,48,985 29,18,886
Additions during the year under the Banking Regulation Act, 1949 9,54,517 7,30,099
Deductions during the year - -
Sub-Total 46,03,502 36,48,985
*Opening balance of Statutory Reserve as at March 31, 2018 represents transfer of twenty percent of net profit after tax in accordance with the
provision of Section 45-IC of Reserve Bank of India Act, 1934 pursuant to NBFC Regulations.
II. Share Premium

Opening Balance 22,67,481 23,79,938
Add: Allotment of equity shares 31,35,961 45,823
Less: Utilised for debenture redemption premium / issue expenses (net of tax) - 1,58,280
Less: Utilised for share issue expenses (net of tax) 33,136 -
Sub-Total 53,70,306 22,67,481
III. Special Reserve u/s 36(1)(viii) of Income Tax Act, 1961
Opening Balance 2,05,000 -
Additions during the year 3,78,000 2,05,000
Sub-Total 5,83,000 2,05,000
IV. Capital Reserve
Opening Balance - -
Additions during the year 27,616 -
Sub-Total 27,616 -

Schedules
Corporate Profile
(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
V. Investment Fluctuation Reserve
Opening Balance - -
Additions during the year 2,21,200 -
Statutory Reports
Sub-Total 2,21,200 -
VI. Balance in Profit and Loss Account
Balance in Profit and Loss Account 1,57,20,275 1,36,58,366
Sub-Total 1,57,20,275 1,36,58,366
Total 2,65,25,899 1,97,79,832
SCHEDULE 3 : DEPOSITS
(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
A.I Demand Deposits
(i) From Banks 5,83,330 3,19,779
(ii) From Others 1,02,33,214 35,98,196
Sub-Total 1,08,16,544 39,17,975
A.II Savings Bank Deposits 2,50,84,367 1,74,16,874
A.III Term Deposits
(i) From Banks 3,59,04,650 1,84,40,782
(ii) From Others 12,24,18,795 3,94,57,562
Sub- Total 15,83,23,445 5,78,98,344
Total 19,42,24,356 7,92,33,193
B.I Deposits of branches in India 19,42,24,356 7,92,33,193
B.II Deposits of branches outside India - -
Total 19,42,24,356 7,92,33,193
SCHEDULE 4 : BORROWINGS
(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. Borrowings in India
(i) Reserve Bank of India 27,50,000 -
(ii) Other Banks 93,47,147 93,33,112
(iii) Other Institutions and Agencies 7,40,36,440 6,70,55,535
Sub-Total 8,61,33,587 7,63,88,647
II. Borrowings outside India - -
Total 8,61,33,587 7,63,88,647
Secured Borrowings other than CBLO and Repo Borrowings included in I above 6,02,99,781 4,77,66,082
Tier II Debt included in I above 72,00,000 27,50,000
Tier II Debt included in II above - -
188 | 189
Schedules
SCHEDULE 5 : OTHER LIABILITIES AND PROVISIONS

(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. Bills Payable 3,80,964 5,45,944

II Inter-office adjustments (net) - -
III. Interest Accrued 39,28,987 24,46,418
IV. Provision for Taxation 1,23,378 -
V. Standard Asset provision (refer note 4.6 - schedule 18A) 9,32,063 5,64,000
VI. Others (including Provisions) 88,75,721 63,37,698
Total 1,42,41,113 98,94,060
SCHEDULE 6 : CASH AND BALANCES WITH RESERVE BANK OF INDIA

(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. Cash in Hand 11,59,935 9,24,148

(including Foreign Currency Notes - NIL)
II. Balances with Reserve Bank of India
a. in Current Account 69,51,489 39,97,088
b. in Other Account - -
Total 81,11,424 49,21,236
SCHEDULE 7 : BALANCES WITH BANKS & MONEY AT CALL & SHORT NOTICE
(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. In India
i) Balances with banks in
(a) Current Accounts 60,781 3,55,731
(b) Other Deposit Accounts 13,29,729 36,86,181
ii) Money at call and short
(a) with Banks 79,00,000 65,00,000
(b) with Other Institutions - 21,49,039
Sub-Total 92,90,510 1,26,90,951
II. Outside India
i) in Current Accounts - -
ii) in Other Deposit Accounts - -
iii) in Money at Call and Short Notice - -
Sub-Total - -
Total 92,90,510 1,26,90,951

Schedules
Corporate Profile
SCHEDULE 8 : INVESTMENTS
(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. Investments in India in (net of Provision)
Statutory Reports
i) Government Securities 4,85,77,966 2,23,89,212
ii) Other Approved Securities - -
iii) Shares 9,72,054 4,49,764
iv) Debentures and Bonds 52,11,308 11,06,124
v) Subsidiaries and /or Joint Venture - -
vi) Others [Units, Certificate of Deposits (CD), Commercial Paper (CP), 1,68,55,383 65,60,844
Pass Through Certificates (PTC)]
Sub-Total 7,16,16,711 3,05,05,944
II. Investments outside India (net of provision) - -
Total 7,16,16,711 3,05,05,944
SCHEDULE 9 : ADVANCES
(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
A i) Bills Purchased and Discounted 40,132 3,750

ii) Cash Credits Overdrafts and Loans repayable on Demand 2,69,63,986 1,51,08,760
iii) Term loans 20,11,83,190 11,80,08,797
Total 22,81,87,308 13,31,21,307
B i) Secured by Tangible Assets (includes advances against Book debts) 22,10,37,413 12,92,98,131
ii) Covered by Bank / Government Guarantees (includes Advance to Banks) 49,227 3,750
iii) Unsecured 71,00,668 38,19,426
Total 22,81,87,308 13,31,21,307
C. I Advances in India
i) Priority Sectors* 16,18,83,819 9,26,80,087
ii) Public Sector 1,21,199 1,24,681
iii) Banks 34,74,960 3,07,181
iv) Others 6,27,07,330 4,00,09,358
Total 22,81,87,308 13,31,21,307
C. II Advances outside India - -
Total 22,81,87,308 13,31,21,307
*Priority sectors includes ` 5,331.75 crore (previous year : ` 7,806.25 crore), in respect of which the Bank has sold Priority Sector Lending
Certificates (PSLC). During the year ended March 31, 2019, the Bank has bought PSLC amounting ` 7,470.00 crore (previous year : ` Nil), which is
not included in above.
SCHEDULE 10 : FIXED ASSETS

(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. Premises (including Land)

Gross Block
At Cost as on 31st March of the preceding year 96,129 96,129
Additions during the year 4,91,315 -
Sub-Total 5,87,444 96,129
190 | 191
Schedules
SCHEDULE 10 : FIXED ASSETS (CONTD.)

(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
Depreciation
As at 31st March of the preceding year 10,789 9,582
Add: charge during the year 4,662 1,207
Sub-Total 15,451 10,789
Net Block 5,71,993 85,340
II. Other Fixed Assets (including Furniture & Fixtures)
Gross Block
At Cost as on 31st March of the preceding year 45,17,467 5,62,150
Additions during the year 7,49,403 39,91,287
Deductions during the year 88,085 35,970
Sub-Total 51,78,785 45,17,467
Depreciation
As at 31st March of the preceding year 7,99,026 2,88,904
Add: charge during the year 6,12,885 5,31,250
Deductions during the year 57,896 21,128
Sub-Total 13,54,015 7,99,026
Net Block 38,24,770 37,18,441
III. Capital Work in Progress 73,537 57,086
Total 44,70,300 38,60,867
SCHEDULE 11 : OTHER ASSETS

(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
i) Inter-Office Adjustment (Net) - -

ii) Interest Accrued 25,97,211 12,54,340
iii) Tax paid in Advance / Tax Deducted at Sources (Net of Provisions) 1,00,684 1,32,197
iv) Deferred Tax Assets (Net) 1,09,466 1,37,085
v) Advance for expenses 1,04,809 1,05,057
vi) Security Deposits 2,48,225 2,22,212
vii) Others 13,91,317 13,76,531
Total 45,51,712 32,27,422
SCHEDULE 12 : CONTINGENT LIABILITIES

(` in ‘000)
As at As at
Particulars
March 31, 2019 March 31, 2018
I. Claims against the Bank not acknowledged as Debts 4,56,490 3,37,534

II. Guarantees given on behalf of Constituents
a) In India 16,75,157 11,48,324
b) Outside India - -
III. Acceptances Endorsements and Other Obligation 2,42,312 88,382
IV. Other items for which the Bank is Contingently Liable
(a) Credit enhancements provided by the Bank towards assets assignment/securitisation 23,96,530 32,26,228
(b) Capital commitments not provided 1,46,909 2,76,633
(c) Other Guarantees 1,04,039 83,591
Total 50,21,437 51,60,692

Schedules
Corporate Profile
forming part of the Profit and Loss Account for the Year Ended March 31, 2019
SCHEDULE 13 : INTEREST EARNED

(` in ‘000)
Particulars
March 31, 2019 March 31, 2018
I. Interest / Discount on Advances / Bills 2,34,80,144 1,24,27,687
Statutory Reports
II. Income on Investments 27,40,873 12,84,550
III. Interest on Balances with RBI and Other Inter-Bank Funds 4,60,699 4,16,664
IV. Others 28,06,638 35,42,998
Total 2,94,88,354 1,76,71,899
SCHEDULE 14 : OTHER INCOME

(` in ‘000)
Particulars
March 31, 2019 March 31, 2018
I. Commission Exchange and Brokerage 31,82,389 16,44,288

II. Profit / (Loss) on sale of Investments (net) 2,21,200 3,82,051
III. Profit / (Loss) on sale of Land Building & Other Assets (net) (14,428) (6,041)
IV. Income earned by way of Dividends etc. from subsidiaries / associates and / or others in India - -
V. Miscellaneous Income (refer note 47- schedule 18A) 12,31,131 18,60,303
Total 46,20,292 38,80,601
SCHEDULE 15 : INTEREST EXPENDED

(` in ‘000)
Particulars
March 31, 2019 March 31, 2018
I. Interest on Deposits 89,91,397 15,57,478

II. Interest on Reserve Bank of India /Inter Bank Borrowings 6,69,882 8,82,737
III. Others 64,02,233 58,27,070
Total 1,60,63,512 82,67,285
SCHEDULE 16 : OPERATING EXPENSES

(` in ‘000)
Particulars
March 31, 2019 March 31, 2018
I. Payments to and Provision for Employees 60,11,107 42,48,908

II. Rent Taxes and Lighting 7,47,312 7,99,680
III. Printing and Stationery 95,131 1,07,696
IV. Advertisement and Publicity 2,16,900 1,02,207
V. Depreciation on Bank’s Property 6,17,546 5,32,456
VI. Directors' fees- allowances and exp 8,591 7,902
VII. Auditors’ Fee 9,998 9,324
VIII.Law charges (incl. Professional Fees) 1,65,040 1,21,618
IX. Postages Telegrams Telephones etc. 2,28,051 1,88,975
X. Repairs and Maintenance (include AMC) 7,60,513 3,94,729
XI. Insurance 98,357 28,316
XII. Direct marketing expenses (Payout expense) 6,87,056 4,01,171
XIII.Travelling & Conveyance 3,39,511 2,48,883
XIV.Other Expenditure 8,40,962 3,34,227
Total 1,08,26,075 75,26,092
192 | 193
Schedules
forming part of the Financial Statements for the year ended March 31, 2019
SCHEDULE 17: BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES
1. Background 3. Use of estimates

AU Small Finance Bank Limited (formerly known as Au The preparation of the financial statements in
Financiers (India) Limited) (“AUSFBL” or “the Company” conformity with Indian GAAP as applicable to Banks
or “the Bank”) is a public company domiciled in requires the Management to make estimates and
India and incorporated under the provisions of the assumptions considered in the reported amounts of
Companies Act, 1956. assets and liabilities (including contingent liabilities)
and the reported income and expenses for the
The Company had originally obtained its license from reporting period. The Management believes that
Reserve Bank of India (‘RBI’) to operate as a non-deposit the estimates used in preparation of the financial
accepting Non-Banking Financial Company (NBFC-ND) statements are prudent and reasonable. Actual results
on November 7, 2000 vide certificate of registration could differ due to these estimates. Any revision in the
no. B-10-00139. accounting estimates is recognized prospectively in
the current and future periods.
The Company has changed its name to AU Small
Finance Bank Limited with effect from April 13, 2017 4. Significant accounting policies
and commenced its operations as a Small Finance
A. Advances
Bank from April 19, 2017 pursuant to the approval
(i) Classification
received from the Reserve Bank of India dated
Advances are classified as performing assets and
December 20, 2016.
non-performing assets (‘NPAs’) in accordance
with the RBI guideline on Income Recognition
The Bank is engaged in providing a range of banking
and Asset Classification (IRAC). Further, NPAs are
and financial services including retail banking,
classified into sub-standard, doubtful and loss
wholesale banking and treasury operations and other
assets based on the criteria stipulated by RBI.
services. The Bank operates in India only and does not
The advances are stated net of specific provisions
have presence in any foreign country.
made towards NPAs and unrealised interest
on NPAs. Interest on NPAs is transferred to an
The Bank is governed by the Banking Regulation
interest suspense account and not recognised in
Act, 1949, banking guidelines issued by RBI on Small
the Profit and Loss Account until received.
Finance Bank 2016, and the Companies Act, 2013.
(ii) Provisioning
2. Basis of preparation
Provision for non-performing advances
The financial statements have been prepared under comprising sub-standard, doubtful and loss
the historical cost convention and on the accrual assets is made at a minimum in accordance with
basis of accounting, unless otherwise stated and the RBI guidelines. In addition, the Bank considers
complying with the requirements prescribed under accelerated specific provisioning that is based on
the Third Schedule of the Banking Regulation Act, past experience, evaluation of security and other
1949. The accounting and reporting policies of the related factors. Specific loan loss provision in
Bank which is used in the preparation of financial respect of non-performing advances are charged
statements conform to Generally Accepted Accounting to the Profit and Loss Account. Any recoveries
Principles in India (Indian GAAP), the guidelines issued made by the Bank in case of NPAs written off are
by RBI from time to time, the accounting standards recognised in the Profit and Loss Account.
notified under section 133 of the Companies Act 2013,
read together with paragraph 7 of the Companies
(Accounts) Rules 2014, Companies (Accounting
Standards) Amendment Rules, 2016 in so far as they
apply to banks. The accounting policies adopted in the
preparation of the financial statements are consistent
with those followed in the previous year.

Schedules
Corporate Profile
SCHEDULE 17: BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES (CONTD.)
The Bank has applied following provisioning rates: B. Securitisation and transfer of assets
% of provision as per Bank policy The Bank securitises out its receivables to
Overdue buckets Special Purpose Vehicles (‘SPVs’) in securitisation
(Secured) (Unsecured)
transactions. Such securitised-out receivables
Statutory Reports
0-90 As mentioned below
are de-recognised in the Balance Sheet when
91-180 15% 25%
they are sold (true sale criteria as defined in
181-364 30% 30%
RBI circular being fully met) and consideration
365-455 60% 60%
is received by the Bank. In respect of receivable
456-729 60% 100%
pools securitised-out, the Bank provides liquidity
>729 100% 100%
and credit enhancements, as specified by the
Loss asset 100% 100%
rating agencies, in the form of cash collaterals
/ guarantees and / or by subordination of cash
The Bank considers a restructured account as one flows in line with RBI guidelines. The Bank also
where the Bank, for economic or legal reasons acts as a servicing agent for receivable pools
relating to the borrower’s financial difficulty, grants securitised-out.
to the borrower concessions that the Bank would not
otherwise consider. Restructuring would normally The Bank enters into transactions for transfer of
involve modification of terms of the advances / standard assets through the direct assignment
securities, which would generally include, among of cash flows, which are similar to asset-backed
others, alteration of repayment period / repayable securitisation transactions through the SPV
amount / the amount of instalments / rate of interest route, except that such portfolios of receivables
(due to reasons other than competitive reasons). are assigned directly to the purchaser
Restructured accounts are classified as such by the and are not represented by Pass Through
Bank only upon approval and implementation of Certificates (‘PTCs’).
the restructuring package. Necessary provision for
diminution in the fair value of a restructured account The RBI issued addendum guidelines on
is made and classification thereof is as per the extant securitisation of standard assets vide its circular
RBI guidelines. dated May 7, 2012. Accordingly, the Bank does
not provide liquidity or credit enhancements
In accordance with RBI guidelines, the Bank has on the direct assignment transactions
provided general provision on standard assets at undertaken subsequent to these guidelines.
levels stipulated by RBI from time to time - direct The Bank amortises any profit received for every
advances to sectors agricultural and SME at 0.25%, individual securitisation or direct assignment
commercial real estate at 1.00%, restructured standard transaction based on the method prescribed in
advances progressively to reach 5.00%, commercial these guidelines.
real estate-residential housing at 0.75%, housing
loans (which have adequate Loan to Value (LTV) ratio The Bank enters into transactions for the sale or
as prescribed by RBI) at 0.25% and for other sectors purchase of Priority Sector Lending Certificates
at 0.40%. Provision made against standard assets in (PSLCs). In the case of a sale transaction, the
accordance with RBI guidelines as above is disclosed Bank sells the fulfilment of priority sector
separately under Other Liabilities and not netted off obligation and in the case of a purchase
against Advances. transaction the Bank buys the fulfilment of
priority sector obligation through the RBI trading
Provision for unhedged Foreign Currency Exposure of platform. There is no transfer of risks or loan
borrowers is made as per the RBI guidelines. assets. The fee received for the sale of PSLCs
194 | 195
Schedules
is recorded as ‘Miscellaneous Income’ and the fee All investments purchase and sale including
paid for purchase of the PSLCs is recorded as ‘Other equity shares are recorded under “Settlement
Expenditure’ in the Profit and Loss Account. These are Date” Accounting.
amortised on quarterly basis.
(ii) Acquisition cost
The Bank invests in PTCs issued by other SPVs. The cost of investments is determined on
These are accounted for at the deal value and are weighted average basis. Broken period interest
classified as investments. The Bank also buys loans on debt instruments and government securities
through the direct assignment route which are are considered as a revenue item. The transaction
classified as advances. These are carried at acquisition costs including brokerage, commission,
cost unless it is more than the face value, in which case transaction/settlement charges etc. paid at the
the premium is amortised over the tenor of the loans. time of acquisition of investments are recognised
in Profit and Loss Account.
C. Investments
Classification and valuation of the Bank’s Investments (iii) Transfer between categories
is carried out in accordance with RBI and Fixed Income Transfer of investments between categories, if
Money Market and Derivatives Association (‘FIMMDA’) any are considered in accordance with the extant
guidelines issued in this regard from time to time. RBI guidelines as follows:
(i) Classification a) Transfer from AFS /HFT to HTM is made at

In accordance with the RBI guidelines on the lower of book value or market value at
investment classification and valuation, the time of transfer;
investments are classified on the date of purchase
into ‘Held for Trading’ (‘HFT’), ‘Available for Sale’ b) Transfer from HTM to AFS/HFT is made at
(‘AFS’) and ‘Held to Maturity’ (‘HTM’) categories acquisition price/book value if originally
(hereinafter called “categories”). placed in HTM at par or at a discount and
at amortised cost if originally placed in
Investments, which the Bank intends to hold HTM at a premium;
till maturity, are classified as HTM investments.
Investments that are held principally for resale c) Transfer from AFS to HFT category or
within a short period, including short sale, vice-versa is made at book value and the
are classified as HFT investments. All other provision for the accumulated depreciation,
investments are classified as AFS investments. if any, held is transferred to the provisions
for depreciation against the HFT
For the purpose of disclosure in the financial securities or vice-versa.
statements, the investments are classified under
six groups (hereinafter called “groups”): (iv) Valuation
Investments classified under HTM need not be
a) Government Securities; marked to market and are carried at acquisition
cost, unless it is more than face value, in which
b) Other Approved Securities;
case the premium is amortised over the period
c) Shares; remaining maturity by applying constant price
method (Straight Line Method). Such amortisation
d) Debentures and Bonds;
of premium is adjusted against interest income
e) Subsidiaries / Joint Ventures; and under the head “Income on investments” as per
the RBI guidelines.
f) Other Investments.
Bank recognise any diminution, other than
temporary, in the value of their investment under
HTM category for each investment individually.

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Corporate Profile
Investments classified as AFS and HFT are marked reserves’, if any) which is to be ascertained from
to-market on a periodic basis as per relevant RBI the company’s latest balance sheet (which should
guidelines. The securities are valued scrip-wise not be more than one year prior to the date of
and any depreciation / appreciation is aggregated valuation). In case the latest balance sheet is not
Statutory Reports
for each category. Net appreciation in each available the shares are to be valued at ` 1 per
category, if any, is ignored, while net depreciation company, as per relevant RBI guidelines.
is provided for. The book value of individual
securities is not changed consequent to the Investment in mutual fund units are valued at
periodic valuation of investments. latest available re-purchase price or Net Asset
Value (where re-purchase price is not available)
Treasury bills, commercial papers and certificates as declared by the Mutual Fund is respect of each
of deposit are valued at carrying cost including the particular scheme.
pro rata discount accreted for the holding period.
In case of funds with a lock-in period, where
Quoted investments are valued at traded/ repurchase price/ market quote is not available,
quoted price available on the recognised stock Units could be valued at Net Asset Value (NAV).
exchanges, subsidiary general ledger account If NAV is not available, then these could be
transactions, price list of RBI or prices declared by valued at cost, till the end of the locking period.
Financial Benchmark India Pvt. Ltd (‘FIBIL’) jointly Wherever the re-purchase price is not available,
with Fixed Income Money Market and Derivatives the Units could be valued at the NAV of the
Association (FIMMDA) applicable as at the balance respective scheme.
sheet date. For deriving market value of unquoted
fixed income securities (other than Central and Units of Venture Capital Funds (VCF) held under
State Government securities), yields / mark-up AFS category are valued using the Net Asset Value
rates (reflecting associate credit risk) published (NAV) shown by VCF as per the financial statement.
by the FIMMDA is used. The market value of The VCFs are valued based on the audited results
unquoted government securities which are in the once in a year. In case the audited financials are
nature of Statutory Liquidity Ratio (‘SLR’) securities not available for a period beyond 18 months, the
included in the AFS and HFT categories is valued investments are valued at ` 1 per VCF.
as per rates published by FIBIL/FIMMDA.
Net depreciation in the value, if any, compared
In case of unquoted bonds, debentures and to the acquisition cost, in any of the aforesaid six
preference shares where interest / dividend is groups, is charged to the Profit and Loss Account.
received regularly (i.e., not overdue beyond 90 The net appreciation, if any, in any of the six
days), the market price is derived based on the groups is not recognised except to the extent
Yield to Maturity (YTM) for Government Securities of depreciation already provided. The valuation
as published by Fixed Income Money Market of investments includes securities under repo
and Derivatives Association of India (FIMMDA)/ transactions. The book value of individual
Financial Benchmark India Pvt. Ltd (‘FIBIL’) and securities is not changed after the valuation
suitably marked up for credit risk applicable to of investments.
the credit rating of the instrument. The matrix for
credit risk mark-up for each categories and credit Non-performing investments are identified and
ratings along with residual maturity published by depreciation / provision are made thereon based
FIMMDA is adopted for this purpose. on the RBI guidelines. The depreciation / provision
on such non-performing investments are not set
Equity shares for which current quotations are off against the appreciation in respect of other
not available or where the shares are not quoted performing securities. Interest on non-performing
on the stock exchanges, should be valued at investments is not recognised in the Profit and
break-up value (without considering ‘revaluation Loss Account until received.
196 | 197
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(v) Disposal of investments second leg is recognised as interest income/

Profit / Loss on sale of investments under AFS expense over the period of the transaction in the
and HFT categories are recognised in the Profit Profit and Loss Account.
and Loss Account. Profit in respect of investments
sold from HTM category is included in the D. Transactions involving foreign exchange
Profit on Sale of Investments and an equivalent Initial recognition
amount (net of taxes, if any, and net of transfer Transactions in foreign currencies entered into by the
to Statutory Reserves as applicable to such Bank are accounted at the exchange rates prevailing
profits) is appropriated from the Profit and Loss on the date of the transaction or at rates that closely
Appropriation account to Capital Reserve account approximate the rate at the date of the transaction.
as per RBI guidelines. Loss on sale from HTM will
be recognised in the Profit and Loss account. Measurement at the Balance Sheet date
Foreign currency monetary items, if any, of the Bank,
(vi) Investment Fluctuation Reserve outstanding at the balance sheet date are restated
As per the RBI circular RBI/2017-18/147 DBR. at the rates prevailing at the year-end as notified by
No.BP.BC.102/21.04.048/2017-18 dated April 2, Foreign Exchange Dealers Association of India(‘FEDAI’).
2018, to build up adequate reserves to protect Non-monetary items of the Bank are carried at
against increase in yields in future, the Bank has historical cost.
created an Investment Fluctuation Reserve (IFR)
to the extent of the lower of following: Contingent liabilities on account of foreign exchange
contracts, currency future contracts, guarantees,
a) net profit on sale of investments letters of credit, acceptances and endorsements are
during the year; reported at closing rates of exchange notified by FEDAI
as at the Balance Sheet date.
b) net profit for the year less mandatory
appropriations. Treatment of Exchange differences
Exchange differences arising on settlement /
As per the RBI circular, this reserve will be created restatement of foreign currency monetary assets and
until the amount of IFR is at least 2 percent of the liabilities of the Bank are recognised as income or
HFT and AFS portfolio, on a continuing basis and expense in the Profit and Loss Account.
where feasible this should be achieved within a
period of three year. E. Employee Benefits
Employee benefits include provident fund, gratuity
(vii) Repo and reverse repo transactions and compensated absences.
Repurchase (‘repo’) and reverse repurchase
(‘reverse repo’) transactions including liquidity Defined contribution plan:
adjustment facility (with RBI) accounted The Bank’s contributions to provident fund are
for as borrowing and lending transactions. considered as defined contribution plan and are
Accordingly, securities given as collateral under charged as an expense as they fall due based on the
an agreement to repurchase them are held under amount of contribution required to be made when the
the investments of the Bank and the Bank is services are rendered by the employees.
accruing the coupon/discount on such securities
during the repo period. Defined Benefits Plan
For defined benefit plans in the form of gratuity fund,
Also, the Bank value the securities sold under repo the cost of providing benefits is determined using
transactions as per the investment classification the Projected Unit Credit method, with actuarial
of the securities. The difference between the valuations being carried out at each Balance Sheet
clean price of the first leg and clean price of the date. Actuarial gains and losses are recognised in the
Profit and Loss Account in the period in which they

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Corporate Profile
occur. Past service cost is recognised immediately to Regulations, 2014. The Schemes provide for grant of
the extent that the benefits are already vested while options on equity shares to employees of the Bank
otherwise, it is amortised on a straight-line basis to acquire the equity shares of the Bank that vest in a
over the average period until the benefits become cliff vesting or in a graded manner and that are to be
Statutory Reports
vested. The retirement benefit obligation recognised exercised within a specified period.
in the Balance Sheet represents the present value
of the defined benefit obligation as adjusted for In accordance with the Securities and Exchange Board
unrecognised past service cost, as reduced by the of India (Share Based Employee Benefits) Regulations,
fair value of scheme assets. Any asset resulting from 2014 and the Guidance Note on Accounting for
this calculation is limited to past service cost, plus the Employee Share-based Payments, issued by The
present value of available refunds and reductions in Institute of Chartered Accountants of India, the cost
future contributions to the schemes. of equity-settled transactions is measured using the
intrinsic value method. The intrinsic value being the
Short term Employee benefits excess, if any, of the fair market price of the share
The undiscounted amount of short-term employee under ESOSs over the exercise price of the option is
benefits expected to be paid in exchange for the recognised as deferred employee compensation with a
services rendered by employees are recognised credit to Employee’s Stock Option (Grant) Outstanding
during the year when the employees render the account. The deferred employee compensation
service. These benefits include performance incentive cost is amortised on a straight-line basis over the
and compensated absences which are expected vesting period of the option. The cumulative expense
to occur within twelve months after the end of the recognized for equity-settled transactions at each
period in which the employee renders the related reporting date until the vesting date reflects the
service. The cost of such compensated absences is extent to which the vesting period has expired and the
accounted as under: number of equity instruments that are outstanding.
The fair market price is the latest available closing price
(a) in case of accumulated compensated preceding the date of grant of the option, on the stock
absences, when employees render the services exchange on which the shares of the Bank are listed.
that increase their entitlement of future
compensated absences; and The options that do not vest because of failure to satisfy
vesting condition are reversed by a credit to employee
(b) in case of non-accumulating compensated compensation expense, equal to the amortised portion
absences, when the absences occur. of value of lapsed portion. In respect of the options
which expire unexercised the balance standing to the
Long term Employee benefits credit of Employee’s Stock Option (Grant) Outstanding
The Bank accrues the liability for compensated accounts is transferred to Profit & Loss Account.
absences based on actuarial valuation as at the Balance
Sheet date conducted by an independent actuary F. Revenue recognition
which includes assumptions about demographics, i) Interest Income is recognized on a time
early retirement, salary increases, interest rates and proportion accrual basis taking into account
leave utilisation. The net present value of the Banks’ the amount outstanding and the interest rate
obligation is determined using the Projected Unit Credit implicit in the underlying agreements. Income or
Method as at the Balance Sheet date. Actuarial gains/ any other charges on non-performing assets or
losses are recognised in the Profit and Loss Account in on assets taken in custody for recovery of loan
the year in which they arise. through disposal of such assets during the period
are recognized only when realized as per the
Share based payments IRAC norms of RBI. Any such income recognized
The Employee Stock Option Schemes (ESOSs) of the and remaining unrealized, before the asset
Bank are in accordance with Securities and Exchange became non-performing or before disposal of
Board of India (Share Based Employee Benefits) assets in custody of the company, is reversed.
198 | 199
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Overdue interest is recognized on realization b)

For transactions done after issuance
basis. Overdue interest is treated to accrue of RBI circular no. DBOD.No.BP.BC-
on realisation, due to the uncertainty of their 103/21.04.177/2011-12 May 07, 2012.
realisation other than on running accounts where Gains arising on securitisation of assets is
it is recognised when due. recognised over the tenure of securities
issued by SPV as per guidelines on
ii) Service charges, fees and commission income securitisation of standard assets issued
are recognised when due except for guarantee by RBI. Income from excess interest
commission and letter of credit which is spread is accounted for net of losses when
recognised over the period of the guarantee / redeemed in cash. Expenditure in respect
letter of credit. of securitisation (except bank guarantee
fees for credit enhancement) is recognised
iii) Income on discounted instruments are upfront. Bank guarantee fees for credit
recognised over the tenure of the instrument on a enhancement is amortised over the tenure
constant yield basis. of the agreements. Income arising on direct
assignment is recognised over the tenure of
iv) Loan origination income i.e. processing fee and agreement on accrual basis.
other charges are collected upfront and recognised
at the inception of the loan. x) Amounts recovered against debts written off in
earlier years and provisions no longer considered
v) All other charges such as cheque return charges, necessary in the context of the current status
legal charges, seizing charges, etc. are recognised of the borrower are recognised in the Profit
on realisation basis. These charges are treated to and Loss Account.
accrue on realisation, due to the uncertainty of
their realisation. xi) Fees received on sale of Priority Sector Lending
Certificates is recognised on proportionate basis
vi) Dividend income is recognized on an accrual during the financial year and considered as
basis when the right to receive the dividend Miscellaneous Income, in accordance with the
is established. guidelines issued by the RBI.
vii) Interest income on deposits with banks and other G. Accounting for leases
financial institutions are recognised on a time Operating Leases
proportion accrual basis taking into account the Leases where the lessor effectively retains substantially
amount outstanding and the rate applicable. all the risks and benefits of ownership over the lease
term is classified as operating leases. Operating lease
viii) Interest income on investments is recognised rentals are recognised as an expense on straight-line
on accrual basis. basis over the lease period in accordance with
the AS 19, Leases.
ix) Assignment and Securitisation:
a)
Income on assignment transactions done H. Taxation
prior to RBI circular no. DBOD.No.BP.BC- Tax expenses comprises of current income tax
103/21.04.177/2011-12 May 07, 2012. and deferred tax.
In case of assignment of loan assets and
related receivables “at par”, income is Income tax
accounted for by applying the interest rate Current income-tax is measured at the amount
implicit in such assigned contracts as reduced expected to be paid to the tax authorities in accordance
by Internal Rate of Return (IRR) committed to with the Income-tax Act, 1961 enacted in India. The tax
the purchaser of loan assets. rates and tax laws used to compute the amount are
those that are enacted or substantively enacted, at the

Schedules
Corporate Profile
reporting date. Current income tax relating to items Provisions are not discounted to their present value
recognised directly in equity is recognised in equity and are determined based on the best estimate
and not in Profit and Loss Account. required to settle the obligation at the reporting date.
These estimates are reviewed at each reporting date
Deferred taxes
Statutory Reports
and adjusted to reflect the current best estimates.
Deferred income taxes reflect the impact of timing
differences between taxable income and accounting A contingent liability is a possible obligation that arises
income originating during the current year and from past events whose existence will be confirmed
reversal of timing differences for the earlier years. by the occurrence or non-occurrence of one or more
Deferred tax is measured using the tax rates and uncertain future events beyond the control of the Bank
the tax laws enacted or substantively enacted at the or a present obligation that is not recognised because
reporting date. Deferred income tax relating to items it is not probable that an outflow of resources will be
recognised directly in equity is recognised in equity required to settle the obligation.
and not in the Profit and Loss Account.
A contingent liability also arises in extremely rare
Deferred tax liabilities are recognised for all taxable cases where there is a liability that cannot be
timing differences. Deferred tax assets are recognised recognised because it cannot be measured reliably.
for deductible timing differences only to the extent The Bank does not recognize a contingent liability
that there is reasonable certainty that sufficient but discloses its existence in the financial statements.
future taxable income will be available against which Contingent assets are neither recognised nor disclosed
such deferred tax assets can be realized. In situations in the financial statements.
where the Bank has unabsorbed depreciation or
carry forward tax losses, all deferred tax assets are J. Earnings Per Share (EPS)
recognised only if there is virtual certainty supported Basic and diluted earnings per share is computed
by convincing evidence that they can be realized in accordance with Accounting Standard-20 –
against future taxable profits. Earnings per share.
The carrying cost of the deferred tax assets are Basic earnings per share is calculated by dividing the
reviewed at each balance sheet date. The Company net profit or loss after tax for the period attributable to
writes down the carrying amount of a deferred tax equity shareholders by the weighted average number
asset to the extent that it is no longer reasonably of equity shares outstanding during the period.
certain or virtually certain, as the case may be, that Partly paid equity shares are treated as a fraction of
sufficient future taxable income will be available an equity share to the extent that they are entitled to
against which deferred tax asset can be realised. participate in dividends relative to a fully paid equity
Any such write down is reversed to the extent that share during the period.
it becomes reasonably certain or virtually certain, as
the case may be, that sufficient future taxable income For the purpose of calculating diluted earnings per
will be available. share, the weighted average number of shares
outstanding during the period are adjusted for the
I. ccounting for provisions, contingent liabilities
A effects of all dilutive potential equity shares.
and contingent assets
A provision is recognised when the Company has K. Cash and Cash Equivalents
a present obligation as a result of past event, it is Cash and Cash equivalents include cash in hand,
probable that an outflow of resources embodying balances with RBI, balances with other banks and
economic benefits will be required to settle the money at call and short notice.
obligation and a reliable estimate can be made of the
amount of the obligation. L. Fixed Assets
Property, Plant and Equipment/ Software/ Capital
work-in-progress/ Software under development,
200 | 201
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Depreciation and Impairment All fixed assets individually costing up to ` 5,000

/- are fully depreciated in the year of installation/
(i) Property, Plant and Equipment (PPE) and purchase as the management estimates the
software useful life of such assets as one year.
Property, Plant and Equipment and software are
carried at cost, net of accumulated depreciation Depreciation on assets acquired/sold during the
and accumulated impairment losses, if any. period is recognised on a pro-rata basis to the
The cost comprises purchase price and directly Profit and Loss Account from/upto the date of
attributable cost of bringing the asset to its acquisition/sale.
working condition for the intended use.
The residual values, useful lives and methods of
Gains or losses arising from derecognition of depreciation of property, plant and equipment
Property, Plant and Equipment are measured as are reviewed at each financial period end and
the difference between the net disposal proceeds adjusted prospectively, if appropriate.
and the carrying amount of the asset and are
recognised in the Profit and Loss Account when (iii) Impairment of assets
the asset is derecognized. The carrying amount of assets is reviewed at each
balance sheet date if there is any indication of
(ii) D
epreciation on property, plant and impairment based on internal/external factors.
equipment: An impairment loss is recognised wherever
Leasehold land is amortised on a straight-line the carrying amount of an asset exceeds its
basis over the period of lease. recoverable amount. The recoverable amount is
the greater of the assets, net selling price and value
Depreciation on Property, Plant, Equipment and in use. In assessing value in use, the estimated
software is charged on a straight-line basis using future cash flows are discounted to their present
the rates arrived at, based on the useful lives value using a pre-tax discount rate that reflects
estimated by the management as given below. current market assessments of the time value of
The useful lives have been estimated by the money and risks specific to the asset.
management based on technical advice obtained.
Determination of useful life of an asset is a matter After impairment, depreciation is provided on
of judgment and based on various factors such as the revised carrying amount of the asset over its
type and make of an item, its place and pattern remaining useful life.
of usage, nature of technology, obsolescence
factors, availability of spares, etc. and makes a (iv) C
apital work-in-progress/ Software under
significant impact on the useful life of an asset. development
Costs incurred towards acquisition of assets,
Particulars Useful Life (years)
including expenses incurred prior to those
Premises owned by the Bank 60 assets being put to use and directly attributable
Addition to Leased Premises 10 to bringing them to their working condition
Furniture and Fixtures 10 are included under “Capital Work in Progress”.
Vehicles 8 Capital Work in Progress and Software under
Software 4-7 development are stated at the amount incurred
Computer, Printers, servers and 4-6 up to the date of Balance Sheet.
other office equipment
ATMs 10 M. Segment Reporting
Safe, Locker and locker gate 15 Part A: Business segments
Business segments have been identified and reported
taking into account, the target customer profile,
the nature of products and services, the differing

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Corporate Profile
risks and returns, the organisation structure, the (d) Other banking business
internal business reporting system and the guidelines This segment includes income from para banking
prescribed by RBI. The Bank operates in the activities such as third party product distribution
following segments: and the associated costs.
Statutory Reports
(a) Treasury (e) Unallocated
The treasury segment primarily consists of net All items which are reckoned at an enterprise level
interest earnings from the Bank’s investment are classified under this segment. This includes
portfolio, money market borrowing and lending unallocable assets and liabilities such as deferred
and gains or losses on investment operations. tax, prepaid expenses, etc.
(b) Retail banking Segment revenue includes earnings from

The retail banking segment serves retail customers. Segment result includes revenue
customers through a branch network and other less interest expense less operating expense
delivery channels. This segment raises deposits and provisions, if any, for that segment.
from customers and provides loans and other Segment-wise income and expenses include
services to customers with the help of specialist certain allocations. Segment capital employed
product groups. Exposures are classified under represents the net assets in that segment.
retail banking taking into account the status of
the borrower (orientation criterion), the nature Part B: Geographic segments
of product, granularity of the exposure and the The Bank operates in a single geographic
quantum thereof. Revenues of the retail banking segment i.e. domestic.
segment are derived from interest earned on
retail loans, fees from services rendered etc. N. Share Issue Expenses
expenses of this segment primarily comprise Share issue expenses are adjusted from Securities
interest expense on deposits, commission paid Premium Account as permitted by Section 52 of the
to retail assets sales agents infrastructure and Companies Act, 2013.
premises expenses for operating the branch
network and other delivery channels, personnel O. Accounting for Proposed Dividend
costs, other direct overheads and allocated Dividend proposed/ declared including dividend
expenses of specialist product groups, processing distribution tax after the balance sheet date is
units and support groups. accrued in the books of the Bank in the year in which
the dividend is approved by the shareholders as per
(c) Wholesale banking revised Accounting Standard (AS) 4 ‘Contingencies
The wholesale banking segment provides loans and and Events occurring after the Balance sheet date’ as
transaction services to large corporates, emerging notified by the Ministry of Corporate Affairs through
corporates, public sector units, government amendments to Companies (Accounting Standards)
bodies, financial institutions and medium scale Amendment Rules, 2016, dated 30 March 2016.
enterprises. Revenues of the wholesale banking
segment consist of interest earned on loans made
to customers etc. The principal expenses of the
segment consist of interest expense on funds
borrowed from external sources, personnel costs,
other direct overheads and allocated expenses
of delivery channels, specialist product groups,
processing units and support groups.
202 | 203
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SCHEDULE 18 - NOTES FORMING PART OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED MARCH 31, 2019
Amounts in notes forming part of the financial statements for the year ended March 31, 2019 are denominated in rupee
crore to conform to extant RBI guidelines.
A. Disclosures as Laid Down by RBI Circulars

1 Capital Adequacy Ratio
The Capital adequacy ratio (“CAR”) has been computed as per operating guideline for Small Finance Bank in accordance
with RBI Circular No. RBI/2016-17/81DBR. NBD.No.26/16.13.218/2016-17 dated October 6, 2016.
he Bank has followed Basel II standardized approach for credit risk in accordance with the Operating
T
Guideline issued by the Reserve Bank of India for Small Finance banks. Further, the RBI vide its circular No.
DBR.NBD.No. 4502/16.13.218/2017-18 dated November 8, 2017 has provided an exemption to all small Finance banks
whereby no separate capital charge is prescribed for market risk and operational risk.
The Bank has considered the Upfront Consideration received during the year for share warrant issued and the funds
raised from the issuance of share capital as part of Tier I Capital for the purpose of computation of the Capital
Adequacy Ratio as at March 31, 2019.
The total Capital Adequacy ratio of the Bank at March 31, 2019 is 19.31% (previous year: 19.31%) against the regulatory
requirement of 15.00% as prescribed by RBI.
The Bank has also considered an additional Risk Weight of 25% on assets under lien for its “grandfathered” legacy
borrowings as per instructions received from RBI. The Bank has reduced proposed dividend for computing Capital
Adequacy Ratio at March 31, 2019.
No Capital Conservation Buffer and Counter - Cyclical Capital Buffer is applicable on Small Finance Bank (SFB) as per
operating guidelines issued on SFB by RBI.
The following table set forth, for the year indicated, computation of Capital adequacy:
(` in Crore)
Sr. No. Particulars March 31, 2019 March 31, 2018
(i) Common Equity Tier 1 capital ratio (%) 15.96% 18.42%

(ii) Tier I capital ratio (%) 15.96% 18.42%
(iii) Tier II capital ratio (%) 3.35% 0.89%
(iv) Total Capital Ratio (CRAR) (%) 19.31% 19.31%
(v) Percentage of the shareholding of the Government of India in public sector banks - -
(vi) Amount of equity capital raised* 482.09 3.25
(vii) Amount of Additional Tier I capital raised; of which
Perpetual Non Cumulative Preference Shares (PNCPS) - -
Perpetual Debt Instruments (PDI) - -
(viii) Amount of Tier II capital raised; of which
Debt capital instruments: 500.00 -
Preferential capital instrument - -
Shares (PCPS)/Redeemable Non-Cumulative Preference Shares (RNCPS)/Redeemable - -
Cumulative Preference Shares
*During the year ended March 31, 2019, the Bank has raised additional equity capital through a preferential allotment of 4,330,441 equity shares
of ` 10 each at an issue price of ` 692.77 per share. Accordingly, the paid-up share capital of the Bank has increased by ` 4.33 Crore and the
reserves of the Bank have increased by ` 295.67 Crore. Also the Bank allotted 10,104,364 convertible warrants, each convertible into one equity
share of the Bank of face value ` 10 each, at an issue price of ` 692.77 per share aggregating to ` 700.00 Crore out of which ` 175.00 Crore (the
“Upfront Consideration”) has been received during the current year against allotment of warrant and the balance of ` 525.00 Crore (the “Balance
Consideration”) shall be received upon allotment of equity shares against such warrants pursuant to exercise of option by the warrant holder.
The warrants are exercisable within 18 months from the date of allotment of warrants upon payment of the Balance Consideration. Further the
Bank allotted 2,323,425 equity shares (previous year: 1,452,714 equity shares) aggregating to face value ` 2.32 crore (previous year: ` 1.45 crore)
in respect of stock options exercised.

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Corporate Profile
(CONTD.)
2 Investments
2.1 Detail of Investments
(` in Crore)
Particulars March 31, 2019 March 31, 2018*
Statutory Reports
(1) Value of Investments
(i) Gross Value of Investments
(a) In India 7,161.72 3,051.06
(b) Outside India - -
(ii) Provisions for Depreciation
(a) In India 0.05 0.47
(iii) Net Value of Investments
(a) In India 7,161.67 3,050.59
(2) Movement of provisions held towards depreciation on investments
(i) Opening balance 0.47 -
(ii) Add: Provisions made during the year 0.05 0.47
(iii) Less: Write off / write back of excess provisions during the year 0.47 -
(iv) Closing balance 0.05 0.47
*The Bank has not availed the dispensation provided by RBI circular DBR.No.BP.BC.102/21.04.048/2017-18 dated April 2, 2018 on deferment of
mark to market losses on investments classified as AFS/ HFT, and have provided for any depreciation fully as on March 31, 2018.
2.2 Repo Transactions

Details of repo / reverse repo deals (in face value terms) (Including LAF and TREPS) done during the year ended March 31, 2019
(` in Crore)
Minimum Maximum Daily Average Outstanding as on
Particulars outstanding outstanding outstanding March 31, 2019
during the year during the year during the year
Securities sold under repo:

i. Government securities
a. LAF Repo - 275.00 12.07 275.00
b. Triparty Repo (TREPS) - 268.06 12.43 -
ii. Corporate debt securities - - - -
Securities purchased under reverse repo:
a. LAF Repo - 575.00 45.19 510.00
b. Triparty Repo (TREPS) - - - -
204 | 205
Schedules
(CONTD.)
Details of repo / reverse repo deals (in face value terms) (Including LAF and TREPS) done during the year ended March 31, 2018
(` in Crore)
Minimum Maximum Daily Average Outstanding as on
Particulars outstanding outstanding outstanding March 31, 2018
during the year during the year during the year
Securities sold under repo :

a. LAF Repo - 55.00 1.14 -
Securities purchased under reverse repo :
a. LAF Repo - 575.00 6.76 575.00
2.3 Non-SLR investment portfolio

i) Issuer composition of Non SLR investments
Issuer-wise composition of non-SLR investments as at March 31, 2019:
(` in Crore)
Extent of Private Extent of ‘Below Extent of Extent of
Amount
Sr. No. Issuer Placement Investment Grade’ ‘Unrated’ ‘Unlisted’
Securities Securities* Securities**
1 2 3 4 5 6 7
(i) Public sector undertakings 645.69 447.16 - - -
(ii) Financial institutions 971.03 335.14 - - -
(iii) Banks 33.17 - - - -
(iv) Private corporates 246.74 98.70 - - -
(v) Subsidiaries / Joint Ventures - - - - -
(vi) Others $ 407.29 407.29 - - -
(vii) Provision held (0.05) (0.05) - - -
towards depreciation
Total 2,303.87 1,288.24 - - -
Amounts reported under column 4, 5, 6 and 7 above are not mutually exclusive.
* Excludes investments in equity shares in line with extant RBI guidelines.
** Excludes investments in equity shares, Pass Through Certificates (PTC) and Commercial Paper (CP) in line with extant RBI guidelines.
$ Others include Investment in PTC.

Schedules
Corporate Profile
(CONTD.)
Issuer-wise composition of non-SLR investments as at March 31, 2018:
(` in Crore)
Extent of Private Extent of ‘Below Extent of Extent of
Amount
Sr. No. Issuer Placement Investment Grade’ ‘Unrated’ ‘Unlisted’
Statutory Reports
Securities Securities* Securities**
1 2 3 4 5 6 7
(i) Public sector undertakings 49.91 - - - -
(ii) Financial institutions 341.23 44.98 - - -
(iii) Banks 235.83 - - - -
(iv) Private corporates 49.54 - - - -
(v) Subsidiaries / Joint Ventures - - - - -
(vi) Others $ 135.32 135.32 - - -
(vii) Provision held (0.16) - - - -
towards depreciation
Total 811.67 180.30 - - -
Amounts reported under column 4, 5, 6 and 7 above are not mutually exclusive.
* Excludes investments in equity shares in line with extant RBI guidelines.
** Excludes investments in equity shares, Pass Through Certificates (PTC) , Commercial Paper (CP) and Certificate of Deposits (CD) in line with
extant RBI guidelines.
$ Others include Investment in PTC.
ii) Non performing Non-SLR investments

The Bank does not have any Non performing Non-SLR investment as on March 31, 2019 and March 31, 2018.
2.4 Details of investments category - wise (Net of Provision for Depreciation)

The details of investments held under the three categories viz. Held for Trading (HFT), Available for Sale (AFS) and Held to Maturity
(HTM) are as under:
(` in Crore)
As at March 31, 2019 As at March 31, 2018
Particulars
HFT AFS HTM Total HFT AFS HTM Total
Government securities 5.08 965.40 3,887.31 4,857.79 - 519.23 1,719.69 2,238.92

Other approved securities - - - - - - - -
Shares - 97.21 - 97.21 - 44.98 - 44.98
Debentures and bonds - 521.13 - 521.13 - 110.61 - 110.61
Subsidiary/Joint ventures - - - - - - - -
Others* - 1,685.54 - 1,685.54 - 656.08 - 656.08
Total 5.08 3,269.28 3,887.31 7,161.67 - 1,330.90 1,719.69 3,050.59
* Others Investment includes Certificate of Deposits amounting of ` NIL (previous year: ` 149.18 Crore), Commercial Papers of ` 1,278.30 Crore
(previous year: ` 371.58 Crore) and PTC of ` 407.29 Crore (previous year: ` 135.32 Crore).
Figures Reported above are Net of Provision (Depreciation/NPI)
206 | 207
Schedules
(CONTD.)
2.5 Sale and Transfers to / from HTM Category
During the year ended March 31, 2019 and the previous year ended March 31, 2018 the Bank has not sold and
transferred securities to or from HTM category exceeding 5% of the book value of investment held in HTM category
at the beginning of the year. The 5% threshold referred to above does not include onetime transfer of securities to/
from HTM category with the approval of Board of Directors permitted to be undertaken by banks as per extant RBI
guidelines, sale of securities under pre-announced Open Market Operation (OMO) auction to the RBI and sale of
securities or transfer to AFS / HFT consequent to the reduction of ceiling on SLR securities under HTM.
3 Derivatives / Exchange traded Interest derivatives / Risk exposures in derivatives

The bank has not entered into any derivative instruments for trading / speculative purposes either in Foreign Exchange
or domestic treasury operations and Bank does not have any Forward Rate Agreement or Interest rate swaps during
the year ended March 31, 2019 and March 31, 2018.
4 Asset Quality
4.1 Movement in NPAs (On fund based portfolio)
(` in Crore)
Particulars March 31, 2019 March 31, 2018
(i) Net NPAs to Net Advances (%) 1.29% 1.27%

(ii) Movement of NPAs (Gross)
Gross NPAs as on 1st April (opening balance) 269.74 124.51
Additions (Fresh NPAs) during the year 447.73 206.25
Sub-total (A) 717.47 330.76
Less:
(i) Upgradations 175.20 42.34
(ii) Recoveries (excluding recoveries made from upgraded accounts) 52.50 12.75
(iii) Technical / Prudential Write-offs - -
(iv) Write-offs other than those under (iii) above 19.63 5.93
Sub-total (B) 247.33 61.02
Gross NPAs as on 31st March (closing balance) (A-B) 470.14 269.74
(iii) Movement of Net NPAs
(a) Opening balance 169.34 80.46
(b) Additions during the year 316.53 134.84
(c) Reductions during the year (191.37) (45.96)
(d) Closing balance 294.50 169.34
(iv) Movement of provisions for NPAs (excluding provisions on standard assets)
(a) Opening balance 100.40 44.04
(b) Provisions made during the year 131.22 71.41
(c) Write-offs / Write-back of excess provisions (55.98) (15.05)
(d) Closing balance 175.64 100.40

SCHEDULE 18 - NOTES FORMING PART OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED MARCH 31, 2019 (CONTD.)
4.2 Disclosure on accounts subjected to restructuring for the year ended March 31, 2019:
(` in Crore, except numbers)
Type of Restructuring Under CDR Mechanism Under SME Debt Restructuring Mechanism Others Total
Sr
Asset Classification Sub- Sub- Sub- Sub-
No. Standard Doubtful Loss Total Standard Doubtful Loss Total Standard Doubtful Loss Total Standard Doubtful Loss Total
Details Standard Standard Standard Standard
1 Restructured No. of - - - - - - - - - - - 7 1 - 8 - 7 1 - 8
Accounts as on borrowers
April 1 of the FY Amount - - - - - - - - - - - 2.50 0.00 - 2.50 - 2.50 0.00 - 2.50
(opening figures)* outstanding
Provision - - - - - - - - - - - 0.62 0.00 - 0.62 - 0.62 0.00 - 0.62
thereon
2 Fresh restructuring No. of - - - - - - - - - - - - 1 - 1 - - 1 - 1
during the year borrowers
Schedules
Amount - - - - - - - - - - - - 0.03 - 0.03 - - 0.03 - 0.03

outstanding
Provision - - - - - - - - - - - - 0.02 - 0.02 - - 0.02 - 0.02
thereon
3 Upgradations No. of - - - - - - - - - - - (4) - - (4) - (4) - - (4)
to restructured borrowers
standard category Amount - - - - - - - - - - - (1.45) - - (1.45) - (1.45) - - (1.45)
during the year outstanding
Provision - - - - - - - - - - - (0.39) - - (0.39) - (0.39) - - (0.39)
thereon
4 Restructured No. of - - - - - - - - - - - - - - - - - - - -
standard advances borrowers
which cease to Amount - - - - - - - - - - - - - - - - - - - -
attract higher outstanding
provisioning and / Provision - - - - - - - - - - - - - - - - - - - -
or additional risk thereon
weight at the end of
the year and hence
need not be shown
as restructured
standard advances
at the beginning
of the next year
5 Downgradations No. of - - - - - - - - - - - (3) 3 - - - (3) 3 - -
of restructured borrowers
accounts Amount - - - - - - - - - - - (1.05) 1.00 - (0.05) - (1.05) 1.00 - (0.05)

Provision - - - - - - - - - - - (0.23) 0.37 - 0.14 - (0.23) 0.37 - 0.14
thereon
6 Write-offs of No. of - - - - - - - - - - - - - - - - - - - -
restructured borrowers
accounts Amount - - - - - - - - - - - - - - - - - - - -
7 Restructured No. of - - - - - - - - - - - - 5 - 5 - - 5 - 5
March 31 of the year Amount - - - - - - - - - - - 0.00 1.04 - 1.04 - 0.00 1.04 - 1.04
(closing figures)* outstanding
Provision - - - - - - - - - - - 0.00 0.39 - 0.39 - (0.00) 0.39 - 0.39
thereon
* Excluding the figures of Standard Restructured Advances which do not attract higher provisioning or risk weight (if applicable).
208 | 209
4.2 Disclosure on accounts subjected to restructuring for the year ended March 31, 2018:
(` in Crore, except numbers)
Type of Restructuring Under CDR Mechanism Under SME Debt Restructuring Mechanism Others Total
Sr
Asset Classification Sub- Sub- Sub- Sub-
No. Standard Doubtful Loss Total Standard Doubtful Loss Total Standard Doubtful Loss Total Standard Doubtful Loss Total
Details Standard Standard Standard Standard
April 1 of the FY Amount - - - - - - - - - - - - - - - - - - - -

(opening figures)* outstanding
Provision - - - - - - - - - - - - - - - - - - - -
thereon
2 Fresh restructuring No. of - - - - - - - - - - - 7 1 - 8 - 7 1 - 8
during the year borrowers

Schedules
Amount - - - - - - - - - - - 2.50 0.00 - 2.50 - 2.50 0.00 - 2.50

outstanding
Provision - - - - - - - - - - - 0.62 0.00 - 0.62 - 0.62 0.00 - 0.62
thereon
3 Upgradations No. of - - - - - - - - - - - - - - - - - - - -
to restructured borrowers
standard category Amount - - - - - - - - - - - - - - - - - - - -
Provision - - - - - - - - - - - - - - - - - - - -
thereon
standard advances borrowers
which cease to Amount - - - - - - - - - - - - - - - - - - - -
attract higher outstanding
provisioning and / Provision - - - - - - - - - - - - - - - - - - - -
or additional risk thereon
weight at the end of
the year and hence
need not be shown
as restructured
standard advances
at the beginning
of the next year
5 Downgradations No. of - - - - - - - - - - - - - - - - - - - -
of restructured borrowers
accounts Amount - - - - - - - - - - - - - - - - - - - -
Provision - - - - - - - - - - - - - - - - - - - -
thereon
6 Write-offs of No. of - - - - - - - - - - - - - - - - - - - -
restructured borrowers
accounts Amount - - - - - - - - - - - - - - - - - - - -
7 Restructured No. of - - - - - - - - - - - 7 1 - 8 - 7 1 - 8
March 31 of the year Amount - - - - - - - - - - - 2.50 0.00 - 2.50 - 2.50 0.00 - 2.50
(closing figures)* outstanding
Provision - - - - - - - - - - - 0.62 0.00 - 0.62 - 0.62 0.00 - 0.62
thereon
* Excluding the figures of Standard Restructured Advances which do not attract higher provisioning or risk weight (if applicable).
Schedules
Corporate Profile
(CONTD.)
4.3 Details of Financial Assets sold during the year to Securitisation / Reconstruction Companies (SC/RC)
During the year, there was no sale of non-performing financial assets to Securitisation Company / Reconstruction
Company (Previous year Nil).
Statutory Reports
4.4 Details of book value of investment in security receipts (SRs) backed by NPAs
The Bank has not invested in security receipts during the year and previous year.
4.5 Details of non-performing assets purchased/sold

The Bank did not sell / buy non-performing assets during the year and previous year.
4.6 Provisions on Standard Assets

(` in Crore)
Provision towards Standard Assets 93.21 56.40
5 Business Ratios
i. Interest Income as a percentage to Working Funds 12.02% 13.66%

ii. Non interest income as a percentage to Working Funds 1.88% 3.00%
iii. Operating Profit as a percentage to Working Funds 2.94% 4.45%
iv. Return on Assets 1.48% 2.04%
v. "Business" (deposits plus advances) per employee (` in crore) 2.34 1.10
vi. Profit per employee (` in crore) 0.03 0.03
Definitions of certain items in Business ratios / information:

1. Working funds to be reckoned as average of total assets (excluding accumulated losses, if any) as reported to Reserve
Bank of India in Form X under Section 27 of the Banking Regulation Act, 1949 (Previous Year: The Bank has received
the schedule commercial bank license in the month of November 2017 and after that started reporting form X. For the
period from April 2017 to October 2017 monthly average of total assets have been considered as working funds).
2. Operating profit = (Interest Income + Other Income – Interest expenses – Operating expenses).
3. Return on Assets has been calculated on average assets.
4. “Business” is the total of average of net advances and deposits (net of inter-bank deposits).
5. Productivity ratios are based on average employee numbers.
The Bank has compiled the data for the purpose of this disclosure from its internal MIS system/reports and has been
furnished by the Management which has been relied upon by the auditors.
210 | 211
6 Asset Liability Management
Maturity pattern of certain items of assets and liabilities
As at March 31, 2019
(` in Crore)
More
Over 3 Over 6 Over 1 Over 3
31 days than 2
2 to 7 8 to 14 15-30 month month year & years & Over 5
Particulars Day 1 & upto 2 months Total
days days days & upto 6 & upto 1 upto 3 upto 5 years

months and upto
month year years years
3 months
Deposits 45.95 691.48 495.99 911.62 1,733.71 1,739.14 2,099.08 4,482.04 6,955.77 253.52 14.14 19,422.44
Advances 8.54 332.72 168.46 394.94 654.47 518.75 1,326.14 2,736.79 8,598.92 3,632.66 4,446.34 22,818.73
Schedules
Investments 1,048.15 347.44 502.80 465.69 684.38 602.81 677.33 1,193.67 1,408.25 47.88 183.27 7,161.67
Borrowings 0.73 0.05 327.50 203.29 133.84 100.30 1,150.61 1,492.90 4,028.59 675.55 500.00 8,613.36
Foreign - - - - - - - - - - - -
Currency assets
Foreign - - - - - - - - - - - -
Currency liabilities
As at March 31, 2018

(` in Crore)
More than Over 3 Over 6 Over 1 Over 3
31 days
2 to 7 8 to 14 2 months month month year & years & Over 5
Particulars Day 1 15-30 days & upto 2 Total
days days and upto & upto 6 & upto 1 upto 3 upto 5 years
months
3 months month year years years
Deposits 18.49 302.95 411.74 95.71 508.24 717.43 820.10 1,456.39 3,470.21 104.33 17.73 7,923.32
Advances 10.82 168.81 211.29 173.13 255.29 325.37 681.36 1,469.13 5,253.29 2,074.70 2,688.94 13,312.13
Investments 353.85 168.93 140.94 169.62 218.46 277.47 209.35 346.94 951.22 160.40 53.41 3,050.59
Borrowings 326.27 10.15 14.00 90.73 24.07 145.89 901.01 939.23 4,038.21 1,149.30 - 7,638.86
Foreign - - - - - - - - - - - -
Currency assets
Foreign - - - - - - - - - - - -
Currency liabilities
In computing the above information, certain estimates and assumptions have been made by the Bank’s Management which have been relied upon by the auditors.
Schedules
Corporate Profile
(CONTD.)
7 Exposures
7.1 Exposure to real estate sector
(` in Crore)
Category March 31, 2019 March 31, 2018
Statutory Reports
(a) Direct exposure
(i) Residential Mortgages– 116.35 1.64
Lending fully secured by mortgages on residential property that is or will be occupied by
the borrower or that is rented; (includes Individual housing loans eligible for inclusion
in priority sector advances as at March 31, 2019 ` 78.90 crore and as at March 31,
2018 ` 0.25 crore).
(ii) Commercial Real Estate– 793.69 768.12
Lending secured by mortgages on commercial real estate (office buildings, retail space,
multi purpose commercial premises, multi family residential buildings, multi tenanted
commercial premises, industrial or warehouse space, hotels, land acquisition, development
and construction, etc.). Exposure would also include non fund based (NFB) limits.
(iii) Investments in Mortgage Backed Securities (MBS) and other securitised exposures–
(a) Residential - -
(b) Commercial Real Estate - -
Total (A) 910.04 769.76
(b) Indirect Exposure
Fund based and non-fund based exposures on National Housing Bank (NHB) and Housing 394.63 389.58
Finance Companies (HFCs).
Total (B) 394.63 389.58
Total Exposure to Real Estate Sector (A+B) 1,304.67 1,159.34
Of the loans given against the mortgage of any real estate, only those loans have been classified as an exposure to
commercial real estate, the prospects for repayment in respect of which depend primarily on the cash flows generated by
such mortgaged asset.
7.2 Exposure to Capital Market

(` in Crore)
(i) Direct investment in equity shares, convertible bonds, convertible debentures and units of 97.21 44.98
equity oriented mutual funds the corpus of which is not exclusively invested in corporate debt.
(ii) Advances against shares / bonds / debentures or other securities or on clean basis to - -
individuals for investment in shares (including IPOs / ESOPs), convertible bonds, convertible
debentures, and units of equity oriented mutual funds.
(iii) Advances for any other purposes where shares or convertible bonds or convertible debentures - -
or units of equity oriented mutual funds are taken as primary security.
(iv) Advances for any other purposes to the extent secured by the collateral security of shares 16.12 -
or convertible bonds or convertible debentures or units of equity oriented mutual funds i.e.
where the primary security other than shares / convertible bonds / convertible debentures /
units of equity oriented mutual funds ` does not fully cover the advances.
(v) Secured and unsecured advances to stockbrokers and guarantees issued on behalf of - -
stockbrokers and market makers.
212 | 213
Schedules
(CONTD.)
7.2 Exposure to Capital Market (contd.)
(` in Crore)
(vi) Loans sanctioned to corporates against the security of shares / bonds / debentures or - -
other securities or on clean basis for meeting promoter’s contribution to the equity of new
companies in anticipation of raising resources.
(vii) Bridge loans to companies against expected equity flows / issues. - -
(viii) U nderwriting commitments taken up by the banks in respect of primary issue of shares or - -
convertible bonds or convertible debentures or units of equity oriented mutual funds.
(ix) Financing to stockbrokers for margin trading. - -
(x) All exposures to Venture Capital Funds (both registered and unregistered). - -
Total Exposure to Capital Market 113.33 44.98
7.3 Details of risk category wise country exposure

The Bank does not have any country risk exposure other than “home country exposures” and accordingly, no provision is
maintained with regard to country risk exposure (previous year Nil).
7.4 Details of Single Borrower Limit (SGL) / Group Borrower Limit (GBL) exceeded by the bank
During the year ended March 31, 2019 and March 31, 2018, the Bank has not exceeded the prudential credit exposure
limit as prescribed by the Reserve Bank of India in respect of Single Borrower and Group Borrowers.
7.5 Unsecured Advances

The Bank has not extended any advances where the collateral is an intangible asset such as a charge over rights, licenses,
authorisations, etc. (previous year Nil). The unsecured advances of ` 710.07 crore (previous year: ` 381.94 crore) as
disclosed in Schedule 9 are without any collateral security.
8 Penalties levied by the RBI

No penalty has been levied on the Bank by RBI during the year ended March 31, 2019 and March 31, 2018.
9 Breakup of “Provisions and Contingencies” recognised in the Profit and Loss Account comprise:
(` in Crore)
Sr
No.
(i) Provision for Non performing advances 75.24 56.35

(ii) Provision for Depreciation on Investments (0.42) 0.47
(iii) Provision for Income Tax 195.56 153.08
(iv) Provision for Deferred Tax 2.76 (1.77)
(v) Non performing Advances written off 28.47 39.43
(vi) Provision on Standard Advances 36.81 33.57
(vii) Other Provision and Contingencies 1.68 2.74
Total Provisions and Contingencies 340.10 283.87

Schedules
Corporate Profile
(CONTD.)
10 Floating provision
(` in Crore)
Statutory Reports
(a) Opening balance in the floating provisions account - -
(b) The quantum of floating provisions made in the accounting year - -
(c) Amount of draw down made during the accounting year - -
(d) Closing balance in the floating provisions account - -
11 Draw down from reserves

There has been no draw down from reserves during the year ended March 31, 2019 and March 31, 2018 other than those
disclosed under Schedule 2.
12 Disclosure for Customer Complaints

(A) Status of Customer Complaints
No. of complaints pending at the beginning of the year 121 0

No. of complaints received during the year 28911 10448
No. of complaints redressed during the year 28137 10327
No. of complaints pending at the end of the year 895 121
Includes complaints received from Banking Ombudsman (BO) and out of 895 pending complaints, all redressed before Board meeting except
62 complaints.
(B) Status of Awards passed by the Banking Ombudsman (BO)
No. of unimplemented Awards at the beginning of the year Nil Nil

No. of Awards passed by the Banking Ombudsmen during the year Nil Nil
No. of Awards implemented during the year Nil Nil
No. of unimplemented Awards at the end of the year Nil Nil
The above details are as furnished by the Management and relied upon by the Auditors.
13 Disclosure of Letters of Comfort (LoC) issued by the Bank

The Bank has not issued any Letter of Comfort during the period ended March 31, 2019 and March 31, 2018.
14 Provisioning Coverage Ratio

The Provision Coverage Ratio (PCR) (excluding Standard Provision) of the Bank is 37.36% as at March 31, 2019 (previous
year: 37.22%).
214 | 215
Schedules
(CONTD.)
15 Bancassurance Business
Commission, Exchange and Brokerage in Schedule 14 include the following fees earned on Bancassurance business:
(` in Crore)
Nature of Income March 31, 2019 March 31, 2018
Towards selling of life insurance policies 16.03 -

Towards selling of non life insurance policies 9.85 2.00
Towards selling of mutual fund products 0.70 0.13
16 Concentration of deposits, advances, exposures and NPAs

(i) Concentration of Deposits
(` in Crore)
Total Deposits of twenty largest depositors* 4,854.83 3,242.08

Percentage of Deposits of twenty largest depositors to Total Deposits of the bank 25.00% 40.92%
*Includes certificate of deposits
(ii) Concentration of Advances

(` in Crore)
Total Advances to twenty largest borrowers 1,289.56 1,108.90

Percentage of Advances to twenty largest borrowers to Total Advances of the bank 5.72% 8.34%
Advances comprise credit exposure (funded and non-funded credit limits).

The Bank has compiled the data for the purpose of this disclosure from its internal MIS system which has been relied upon by the auditors.
(iii) Concentration of Exposures

(` in Crore)
Total Exposure to twenty largest borrowers / customers 2,071.66 1,365.57

Percentage of Exposures to twenty largest borrowers / customers to Total Exposure of the bank 8.33% 9.68%
on borrowers / customers
Exposures comprise credit exposure (funded and non-funded credit limits) including investment exposure.
The Bank has compiled the data for the purpose of this disclosure from its internal MIS system which has been relied upon by the auditors.
(iv) Concentration of NPAs

(` in Crore)
Total Exposure to top four NPA accounts 26.25 18.30

Schedules
Corporate Profile
(CONTD.)
17 Sector wise advances
(` in Crore)
March 31, 2019
Sr.
Statutory Reports
Sector % of Gross NPAs
No. Outstanding Total
Gross NPAs to Total Advances
Advances
in that sector
A Priority Sector*
1 Agriculture and allied activities 3,227.80 73.86 2.29%
2 Advances to industries sector eligible as priority sector lending 1,490.30 24.99 1.68%
Engineering 236.90 4.69 1.98%
Gems and Jewellery 248.66 2.03 0.82%
Infrastructure 321.73 2.23 0.69%
3 Services 11,529.05 303.98 2.64%
Transport Operators 2,634.88 78.23 2.97%
Trade 5,090.90 141.40 2.78%
4 Personal loans** 91.05 - 0.00%
Sub-total (A) 16,338.20 402.83 2.47%
B Non Priority Sector
1 Agriculture and allied activities - - 0.00%
2 Industry 18.06 0.06 0.31%
Engineering 3.42 - 0.00%
Infrastructure 2.86 0.02 0.70%
3 Services 4,175.49 41.93 1.00%
Transport Operators 137.36 5.01 3.65%
Trade 224.64 11.90 5.30%
Non-Banking Financial Companies 2,712.78 - 0.00%
4 Personal loans 2,462.62 25.32 1.03%
Vehicle Loans 1,551.24 19.50 1.26%
Sub-total (B) 6,656.17 67.31 1.01%
Total (A+B) 22,994.37 470.14 2.04%
216 | 217
Schedules
(CONTD.)
17 Sector wise advances (Contd.)
(` in Crore)
March 31, 2018
Sr.
No. Sector % of Gross NPAs
Outstanding Total
Gross NPAs to Total Advances
Advances
in that sector
A Priority Sector*
1 Agriculture and allied activities 1,492.84 45.77 3.07%
2 Advances to industries sector eligible as priority sector lending 599.52 16.75 2.79%
Basic Metal and Metal Products 126.14 1.50 1.19%
3 Services 7,264.76 182.11 2.51%
Transport Operators 1,543.05 43.40 2.81%
Trade 3,617.83 95.87 2.65%
4 Personal loans** 0.25 - 0.00%
Sub-total (A) 9,357.37 244.63 2.61%
B Non Priority Sector
1 Agriculture and allied activities - - 0.00%
2 Industry 8.57 - 0.00%
Gems and Jewellery 6.24 - 0.00%
Basic Metal and Metal Products 0.53 - 0.00%
3 Services 3,050.08 23.39 0.77%
Transport Operators 113.76 2.92 2.57%
Trade 78.03 2.99 3.84%
Non-Banking Financial Companies 1,529.51 - 0.00%
4 Personal loans 996.50 1.72 0.17%
Vehicle Loans 674.51 - 0.00%
Sub-total (B) 4,055.15 25.11 0.62%
Total (A+B) 13,412.52 269.74 2.01%
*Priority sector outstanding total advances includes ` 5,331.75 crore (previous year : ` 7,806.25 crore), in respect of which the Bank has sold
Priority Sector Lending Certificates (PSLC).
During the year ended March 31, 2019, the Bank has bought PSLC amounting ` 7,470.00 crore (previous year : ` Nil), which is not included in
above disclosure.
**Personal loan includes Housing loans.
The Bank has compiled the data for the purpose of this disclosure from its internal MIS system/reports, which has been furnished by the
Management and has been relied upon by the auditors.
18 Technical or prudential write-offs

echnical or prudential write-offs refer to the amount of non-performing assets which are outstanding in the books of
T
the branches, but have been written-off (fully or partially) at the head office level. The financial accounting systems of the
Bank are integrated and there are no write-offs done by the Bank which remain outstanding in the books of the branches.
Movement in the stock of technically or prudentially written-off accounts is given below:
(` in Crore)
Opening balance of technical / prudential write-offs - -

Technical / Prudential write-offs during the year - -
Sub-total (A) - -
Recoveries made from previously technically / prudentially written-off accounts - -
during the year (B)
Closing balance of technical / prudential write-offs [(A)-(B)] - -

Schedules
Corporate Profile
(CONTD.)
19 Overseas assets, NPAs and revenue between remuneration and risks as
The Bank does not have any overseas branches and required is in place.
hence the disclosure regarding overseas assets, NPAs
and revenue is not applicable (previous Year : Nil). It shall ensure that the mix of cash, equity
Statutory Reports
and other forms of compensation must
20 Off Balance Sheet SPVs sponsored be consistent with risk alignment and
There are no Off-Balance Sheet SPVs sponsored objectives of the Bank.
by the Bank, which need to be consolidated as per
accounting norms. (ii) Lay down the comprehensive criteria for
assessment in terms of qualifications, positive
21 Disclosures on remuneration attributes, independence, professional
A.
Qualitative Disclosures: experience, track record, integrity and in
a) Information relating to the composition and view of other parameters for appointment of
mandate of the Remuneration Committee: Directors, KMPs and SMPs.
In compliance of Companies Act 2013, Securities
and Exchange Board of India (Listing Obligations (iii) Develop policies and lay down criteria for
and Disclosure Requirements) Regulations, 2015, appointment/removal/reappointment of the
Banking Regulation Act 1949 and other guidelines directors of the Board capturing the statutory
as applicable, the Board of Directors through its and regulatory requirements.
Nomination and Remuneration Committee (NRC)
of the Board oversees the framing, review and (iv) Assist in defining the performance evaluation
implementation of the Compensation policy of criteria for Directors and other KMPs and
the Bank, on behalf of the Board. This committee ensure that relationship of remuneration to
works in co-ordination with Risk Management performance is clear and meets appropriate
Committee of the Bank, in order to achieve effective performance benchmarks.
alignment between risk and remuneration.
The Nomination and Remuneration Committee (v) Ensure that the compensation policy
consist of Non-Executive Directors and formulated for remuneration of Directors,
constitution of the committee is as follows: KMPs and SMPs is reasonable and sufficient
to attract, retain and motivate quality talent
• Mr. Krishan Kant Rathi - Independent required to run the Bank.
Director (Chairman)
(vi) Ensure Bank’s compensation policy provides
• Mr. Mannil Venugopalan - Independent Director
a fair and consistent basis for motivating
• Ms. Jyoti Narang - Independent Director and rewarding employees appropriately
according to their performance, job profile,
• Mr. Narendra Ostawal - Non- Executive Director
their contribution, skill and competence
The roles and responsibilities of the Nomination and also review compensation levels of the
and Remuneration Committee (NRC) are as under: Bank’s employees vis-à-vis other banks and
the banking industry in general.
(i) Assist the Board in formulation and
implementation of compensation policy (vii) Ensure that the compensation for directors,
which will lay down the criteria for KMPs, SMPs is a mix of fixed & variable pay
remuneration of Directors, Key Management and such compensation that reflects short
Personnel (KMPs) and Senior Management and long term performance objectives
personnel (SMPs) and other employees appropriate to the working and the
and take inputs from the Risk Management goals of the Bank.
Committee of the Board to ensure balance
218 | 219
Schedules
(CONTD.)
(viii) Ensure that appropriate procedures are in (c) granting options to eligible employees and
place to assess Board effectiveness and also determining the date of grant;
provide the suggestions on governance to
the Board of directors. (d) determining the number of options to be
granted to an employee;
(ix) Review and oversee the Employee
Benefits program of the Bank including (e) determining the exercise price under
deferred benefits. the ESOP plans;
(x) Assessing the integrity, suitability, financial (f) Formulation of the criteria for determining
position, cross check of any criminal records, qualifications, positive attributes and
civil actions undertaken, refusal of admission independence of a Directors and Formulate
to or expulsion from professional bodies, the criteria for evaluation of performance of
sanctions applied by regulators or similar all the Directors on the Board, KMPs and SMPs.
bodies and previous questionable business
practice that are considered for a candidate. The remuneration process is aligned to Bank’s
compensation Policy
b) Information relating to the design and structure of
remuneration processes and the key features and c) Description of the ways in which current and future
objectives of remuneration policy: risks are taken into account in the remuneration
Objectives of Compensation Policy: processes. It should include the nature and type of
• Ensure compliance with applicable laws, rules the key measures used to take account of these
and regulations as well as ‘Fit and Proper criteria’ risks:
of directors before their appointment. The Key parameters taken into account for the
structuring of remuneration covering fixed pay
• Establish standards on compensation/
and variable pay are mentioned below:
remuneration including fixed and variable,
which are in alignment with the applicable
(i) Risk factors that are significant to the
rules and regulations and is based on the
operations of the Bank are taken into
trends and practices of remuneration prevailing
consideration in devising the remuneration
in the industry.
structure and it is symmetric to
• Retain, motivate and promote talent and to the risk outcomes.
ensure long term sustainability of talented KMP,
SMP and other employees. (ii) Compensation pay out is scheduled in
manner where sensitivity to time horizon
• Define internal guidelines for payment of
of risks is taken into consideration in the
perquisites to the directors and KMP.
review process.
• Institutionalize a mechanism for the
appointment/ removal/ resignation/evaluation (iii) Individual performance is reviewed on the
of performance of directors. basis of Key Responsibility Areas (KRAs) and
the same is carried out under the annual
• Perform such functions as are required
performance review (APR) of the Bank.
to be performed by the Nomination and
Remuneration committee under the SEBI (Share
(iv) Industry Benchmarking, inflation and
Based Employee Benefits) regulations, 2014,
increase of cost of living.
including the following:
(a) administering the ESOP plans; In addition, remuneration process includes
a ‘malus’ and ‘clawback’ option to take care
(b) determining the eligibility of employees to of any disciplinary issue or future drop in
participate under the ESOP plans; performance of individual/ business/ Bank.

Schedules
Corporate Profile
(CONTD.)
d) Description of the ways in which the bank seeks with judicious mix of fixed and variable pay in line
to link performance during a performance with industry practices.
measurement period with levels of remuneration:
Individual performances are assessed in line For adjusting deferred remuneration before and
Statutory Reports
with business/ individual delivery of the Key after vesting:
Result Areas (KRAs), top priorities of business The Bank’s compensation policy provides for
and budgets etc. One of the key factor to be following in the event of negative contributions
considered for annual performance evaluation is malus arrangement wherein Bank shall withhold
the goal sheet built in Human Capital Management vesting of amount of deferred remuneration and
Software (HCMS). clawback arrangement wherein ED’s shall be liable
to return previously paid or vested remuneration
In linking the performance and level of to the Bank as per the applicable provisions/
remuneration the job levels, business budgets, guidelines stipulated by RBI.
risk factors, achievement of individual KRAs
are taken into consideration for taking decision Malus: Payment of all or part of amount of
in this regard. deferred variable pay can be prevented, this shall
be applicable in case of:
e) A discussion of the bank’s policy on deferral and
vesting of variable remuneration and a discussion (i) Disciplinary Action (at the discretion of the
of the bank’s policy and criteria for adjusting Disciplinary Committee) and/ or
deferred remuneration before vesting and after
vesting: (ii) Significant drop in performance of Individual/
Employees are classified into following three Business (at the discretion of the Nomination
categories for the purpose of remuneration: & Remuneration Committee).
Category I: Whole Time Directors (WTD)/Chief
Executive Officer (CEO) (iii) Resignation of staff prior to the payment date
Category II: Risk Control and Compliance Staff
Category III: Other Categories of Staff Clawback: Previously paid or already
vested deferred variable pay may
Category I be recovered under this clause.
The compensation for all Category 1 employees is This clause will be applicable in case of Disciplinary
approved by the Nomination and Remuneration Action (at the discretion of the Disciplinary Action
committee & RBI and the variable pay shall not Committee and approval of the Nomination &
exceed 70% of the fixed pay. Remuneration Committee).
Category II Df)
escription of the different forms of variable
The compensation shall be subject to several remuneration (i.e. cash, shares, ESOPs and other
factors while assessing the remuneration forms) that the bank utilizes and the rationale for
structure of employees with judicious mix of fixed using these different forms:
and variable pay in line with industry practices. The Bank remuneration structure is Mix
Key Result Areas (KRAs) of the executives, risk of Fixed Pay, Variable Pay & Deferred
factors, performance vis-a-vis targets will be compensation methodology, which is reflective
given suitable weightage for deciding the variable of the commitment and philosophy of creating
pay and considering principles laid down under and sharing wealth with the employees.
compensation policy. The Variable pay is decided considering risk
factors, job profile, level of performance and
Category III industry norms to ensure that employee
The employees of the Bank are being appointed morale is high and to promote consistency
by the Human Capital Management team of the in performance over the time horizon.
Bank. The remuneration structure of employees The break up of remuneration is the follows:
220 | 221
Schedules
(CONTD.)
Fixed Remuneration: It consists of Basic Salary, g) Total amount of deferred remuneration paid out in
House Rent Allowance, conveyance, other allowances the financial year.
and perquisites. Cash - NIL
Variable Remuneration: Variable Remuneration is

ESOPs - 1,308,217 Equity Shares exercised
paid as a percentage of Fixed pay, depending upon (previous year 888,011 Equity Shares exercised).
the performance of the Employees against set key
responsibility/results areas (KRAs). h)
Breakdown of amount of remuneration awards
for the financial year to show fixed and variable,
mployee Stock Option: ESOPs are being given to the
E deferred and non deferred.
Executive Directors, KMPs, SMPs and other employees Total fixed salary for the year ended March 31,
on the basis of their performance against set KRAs, 2019 - ` 7.26 Crores (previous year ` 5.58 crore).
responsibilities, and vintage with the organization.
Deferred Variable Pay
B.
Quantitative Disclosures:
a) Number of meetings held by the Remuneration ESOPs – 5,47,200 equity shares (previous year
Committee during the financial year and 30,601 equity shares)
remuneration paid to its members. Variable Pay for Mr. Sanjay Agarwal, MD & CEO of
During year ended March 31, 2019, 6 meetings ` 0.45 Crore for the year FY 2017-18 was approved
of Nomination and Remuneration committee by Nomination & remuneration committee &
was held. Each Member of the Nomination and Board which is pending with RBI for its approval
Remuneration committee is paid a sitting fee of and no variable pay is proposed for performance
` 20,000 per meeting attended. of FY 2018-19.
b) Number of employees having received a variable Variable Pay for Mr. Uttam Tibrewal, WTD of
remuneration award during the financial year. ` 0.91 Crore, ` 0.65 Crore & ` 0.75 Crore for the
1 KMP and 5 Senior Management Personnels as year FY 2016-17, FY 2017-18 and FY 2018-19
risk takers were paid the variable remuneration was approved by Nomination & remuneration
during the year. committee & Board, the approval of the same
from RBI is awaited.
c) Number and total amount of sign-on awards made
during the financial year. – Nil (previous year Non Deferred variable pay
Nil) Remuneration award paid during for the year
ended March 31, 2019 ` 1.50 crore was related
d) Details of guaranteed bonus, if any, paid as joining
to FY 2017-18 and remuneration award for the FY
/ sign on bonus. – Nil (previous year Nil)
2018-19 is pending for approval at remuneration
e) Details of severance pay, in addition to accrued committee or RBI (previous Year ` 2.30 crore was
benefits, if any. – Nil (previous year Nil) related to FY 2016-17).
f)
Total amount of outstanding deferred
10,00,000 ESOPs under ESOP Scheme 2018 were
remuneration, split into cash, shares and share-
granted to Mr. Uttam Tibrewal, WTD during the
linked instruments and other forms.
year FY 2018-19 and the same are subject to RBI
Cash – Nil ( previous year Nil) approval, earlier for FY 2017-18 38,702 ESOPs
under ESOP Scheme 2015 - Plan A & 10,18,758
Outstanding ESOPs as at March 31, 2019 ESOPs Under ESOP Scheme 2015 - Plan B were
– 27,56,429 equity shares (previous year granted and approval from RBI is pending.
35,82,644 equity shares)

Schedules
Corporate Profile
(CONTD.)
i) Total amount of outstanding deferred remuneration and retained remuneration exposed to ex post explicit and /
or implicit adjustments –
Nil
Statutory Reports
j) Total amount of reductions during the financial year due to ex- post explicit adjustments.–
Nil
k) Total amount of reductions during the financial year due to ex- post implicit adjustments. –
Nil

22 Credit default swaps
The Bank has not transacted in credit default swaps during the period ended March 31, 2019, (previous year: Nil).
23 Intra-Group exposure
The Bank does not have any exposure (advances/investments) within the group, (previous year: Nil).
24 Transfers to Depositor Education and Awareness Fund (DEAF)
During the year ended March 31, 2019 and March 31, 2018 the Bank was not required to transfer any amount to
Depositor Education and Awareness Fund.
25 Unhedged foreign currency exposure

As of March 31, 2019, there is no unhedged foreign currency exposure, (previous year: Nil).
26 Disclosures relating to Securitisation

(i) Information of assignment/securitisation activity as an originator:
(` in Crore)
Year ended Year ended
Particulars
March 31, 2019 March 31, 2018
Total number of loan assets assigned/securitized (in Nos.) - 20,351

Total book value of loan assets assigned/securitized - 802.30
Sale consideration received for loan assets assigned/securitized - 802.30
Income recognised in Profit and Loss Account (incl. income on MRR) 159.84 302.95
(ii) Information with respect to outstanding credit enhancements and liquidity support:
(` in Crore)
Transactions at PAR Transactions at PREMIUM
Particulars As at As at As at As at
March 31, 2019 March 31, 2018 March 31, 2019 March 31, 2018
Outstanding credit enhancements (first loss):

Corporate guarantee - - 5.81 5.81
Cash collaterals (placed as bank deposits) 99.75 136.90 0.23 0.23
Outstanding credit enhancements (second loss):
Guarantees provided by banks on behalf of the Bank * 138.27 185.46 - -
Cash collateral placed in lieu of bank guarantee - - - -
Liquidity facility (utilised) 24.43 32.44 - -
Liquidity facility (unutilised) 1.40 2.06 - -
* Cash margins / deposits pledged with the banks, is NIL (previous year ` 1.82 crore), have not been netted off.
222 | 223
Schedules
(CONTD.)
(iii) Disclosure as per RBI guidelines for securitisation transactions:
(` in Crore)
As at As at
Particulars
March 31, 2019 March 31, 2018
No. of SPVs sponsored by the Bank for securitisation transactions (in Nos.) 26 37
Total amount of securitised assets as per books of the SPVs sponsored by the Bank (outstanding 876.74 2,009.10
as on balance sheet date)
Total amount of exposures retained by the Bank to comply with minimum retention
requirement (MRR) as on the date of balance sheet
a) Off balance sheet exposures
First Loss - -
Others - -
b) On balance sheet exposures
First Loss 99.75 136.90
Others 59.35 135.32
Amount of exposures to securitisation transaction other than MRR
a) Off balance sheet exposures
I) Exposure to own securitisations
First Loss - -
Others (Guarantees provided by banks on behalf of the Bank*) 138.27 185.46
II) Exposure to Third party securitisations
First Loss - -
Others - -
b) On balance sheet exposures
I) Exposure to own securitisations
First Loss - -
Others (Cash collateral placed in lieu of bank guarantee) - -
II) Exposure to Third party securitisations
First Loss - -
Others - -
* Cash margins / deposits pledged with the banks, is NIL (previous year ` 1.82 crore), have not been netted off.

Schedules
Corporate Profile
(CONTD.)
27 Liquidity Coverage ration (LCR)
i) Quantitative disclosure on Liquidity Coverage Ratio (LCR) for period ended March 31, 2019:
(` in Crore)
Statutory Reports
Quarter ended Quarter ended Quarter ended Quarter ended
March 31, 2019 December 31, 2018 September 30, 2018 June 30, 2018
Particular Total Total Total Total Total Total Total Total

Unweighted Weighted Unweighted Weighted Unweighted Weighted Unweighted Weighted
Value Value Value Value Value Value Value Value
(average) (average) (average) (average) (average) (average) (average) (average)
High Quality Liquid Assets

1 Total High Quality 3,811.74 3,034.42 2,205.42 1,671.12
Liquid Assets (HQLA)
Cash Outflows
2 Retail deposits and deposits
from small business
customers, of which:
(i) Stable deposits 760.21 38.01 657.44 32.87 561.97 28.10 456.19 22.81
(ii) Less stable deposits 4,380.32 438.03 3,388.19 338.82 2,623.55 262.35 1,987.79 198.78
3 Unsecured wholesale
funding, of which:
(i) Operational deposits (all - - - - - - - -
counterparties)
(ii) Non operational deposits 5,137.36 3,886.14 4,535.92 3,307.09 3,310.51 2,270.90 2,512.27 1,782.26
(all counterparties)
(iii) Unsecured debt 497.05 497.05 214.91 214.91 403.41 403.41 324.33 324.33
4 Secured wholesale funding 16.67 - 19.57 3.30
5 Additional
requirements, of which :
(i) Outflows related to derivative
exposures and other
collateral requirements
(ii) Outflows related to loss of
funding on debt products
(iii) Credit and liquidity facilities
6 Other contractual 423.77 423.77 276.73 276.73 303.81 303.81 270.04 270.04
funding obligations
7 Other contingent 2,145.08 100.23 1,822.23 83.48 1,460.15 66.02 1,316.84 58.87
funding obligations
8 Total Cash Outflows 5,399.90 4,253.90 3,354.16 2,660.39
Cash Inflows
9 Secured lending 45.13 - 65.03 - 43.36 - 26.56 -
(e.g. reverse repos)
10 Inflows from fully 1,518.77 1,340.21 1,465.87 1,303.73 1,405.35 1,260.68 1,167.06 1,029.46
performing exposures
11 Other cash inflows 272.42 136.21 266.62 133.31 223.98 111.99 207.56 103.78
12 Total Cash Inflows 1,476.42 1,437.04 1,372.67 1,133.24
Total Total Total Total
Adjusted Adjusted Adjusted Adjusted
Value Value Value Value
13 Total HQLA 3,811.74 3,034.42 2,205.42 1,671.12
14 Total Net Cash Outflows 3,923.48 2,816.86 1,981.49 1,527.15
15 Liquidity Coverage Ratio (%) 97% 108% 111% 109%
224 | 225
Schedules
(CONTD.)
i) Quantitative disclosure on Liquidity Coverage Ratio (LCR) for period ended March 31, 2018:
(` in Crore)
Quarter ended Quarter ended Quarter ended Quarter ended
March 31, 2018 December 31, 2017 September 30, 2017 June 30, 2017
Particular Total Total Total Total Total Total Total Total

Unweighted Weighted Unweighted Weighted Unweighted Weighted Unweighted Weighted
Value Value Value Value Value Value Value Value
(average) (average) (average) (average) (average) (average) (average) (average)
High Quality Liquid Assets
1 Total High Quality 1,327.86 1,181.23 950.62 825.84
Liquid Assets (HQLA)
Cash Outflows
2 Retail deposits and deposits
from small business
customers, of which:
(i) Stable deposits 342.44 17.12 225.24 11.26 114.13 5.71 22.17 1.11
(ii) Less stable deposits 1,474.05 147.41 941.41 94.14 474.98 47.50 78.69 7.87
3 Unsecured wholesale
funding, of which:
(i) Operational deposits (all - - - - - - - -
counterparties)
(ii) Non operational deposits (all 1,619.08 1,173.70 1,073.82 858.42 704.71 590.53 316.55 207.97
counterparties)
(iii) Unsecured debt 326.22 326.22 341.49 341.49 388.99 388.99 179.41 179.41
4 Secured wholesale funding 16.11 - 23.78 71.88
5 Additional
requirements, of which :
(i) Outflows related to derivative
exposures and other
collateral requirements
(ii) Outflows related to loss of
funding on debt products
(iii) Credit and liquidity facilities
6 Other contractual 280.72 280.72 255.00 255.00 299.24 299.24 255.22 255.22
funding obligations
7 Other contingent 871.81 39.64 431.35 20.59 319.98 15.80 233.98 11.70
funding obligations
8 Total Cash Outflows 2,000.92 1,580.90 1,371.55 735.16
Cash Inflows
9 Secured lending 18.67 - 6.74 - - - - -
(e.g. reverse repos)
10 Inflows from fully 775.83 646.85 868.92 749.08 1,134.76 1,020.56 1,201.28 1,089.72
performing exposures
11 Other cash inflows 187.91 93.95 174.30 87.15 156.71 78.35 180.21 90.11
12 Total Cash Inflows 740.80 836.23 1,098.91 1,179.83
Total Total Total Total
Adjusted Adjusted Adjusted Adjusted
Value Value Value Value
13 Total HQLA 1,327.86 1,181.23 950.62 825.84
14 Total Net Cash Outflows 1,260.11 744.67 342.89 183.78
15 Liquidity Coverage Ratio (%) 105% 159% 277% 449%

Schedules
Corporate Profile
(CONTD.)
ii) Qualitative disclosure on Liquidity Coverage Ratio (LCR):
To assess Bank’s resilience in liquidity stress scenario of 30 days with its high-quality liquid assets, Banks need to compute
Liquidity Coverage Ratio (LCR) as per RBI - Basel III Framework on Liquidity Standards. High Ratio signifies Bank has
enough liquid assets which it can use to fulfil its liquidity obligations in acute stress scenario. Ratio to compute as below
Statutory Reports
Stock of High Quality Liquid Assets (HQLA)
LCR =
Net Cash Outflows over a 30 days period
Stock of High Quality Liquid Asset is total funding liquid assets could generate in stress scenario. Net Cash outflows is the
difference as derived by multiplying the outstanding balances of various categories or types of liabilities by the outflow
run-off rates and cash inflows are calculated by multiplying the outstanding balances of various categories of contractual
receivables by the rates at which they are expected to flow in.
Minimum Requirement for Small Finance Banks (as per operating guidelines for Small Finance Banks RBI/2016-17/81 DBR.
NBD.No.26/16.13.218/2016-17 dated Oct 06, 2016) is as below:
Till By By By By
December 31, 2017 January 1, 2018 January 1, 2019 January 1, 2020 January 1, 2021
60% 70% 80% 90% 100%
The Bank has implemented LCR framework and has consistently maintained the LCR percentage well above the regulatory
threshold limit. The average LCR for the quarter ended March 31, 2019 was 97% which is above the regulatory limit of 80%.
For the quarter ended March 31, 2019 HQLA stood at ` 3,812 Crores.
Asset Liability Committee (ALCO) of the Bank is the primary governing body for Liquidity Risk Management, Treasury is
entrusted with the responsibility, under the guidance of the ALCO operationalizing liquidity management within the Bank.
ALM Risk unit independently measures, monitors & report Liquidity Risk as per regulatory & internal guidelines.
In computing the above information, certain estimates and assumptions have been made by the Bank’s Management
which have been relied upon by the auditors.
28 Divergence in the asset classification and provisioning

RBI vide its circular DBR.BP.BC.No.63/21.04.018/2016-17 dated April 18, 2017 and Notification dated 1st April 2019,
has directed banks shall make suitable disclosures, if either or both of the following conditions are satisfied:-
(a) the additional provisioning for NPAs assessed by RBI exceeds 10 per cent of the reported profit before provisions
and contingencies for the reference period, and
(b) the additional Gross NPAs identified by RBI exceed 15 per cent of the published incremental Gross NPAs for the
reference period.
There has been no material divergence observed by RBI for the financial year 2017-18 in respect of the Bank’s asset
classification and provisioning under the extant prudential norms on income recognition asset classification and
provisioning (IRACP) which require such disclosures.
226 | 227
Schedules
(CONTD.)
29 Details of Priority Sector Lending Certificates (PSLCs)
(` in Crore)
For the year ended March 31, 2019 For the year ended March 31, 2018
Type of PSLCs
PSLC bought PSLC sold PSLC bought PSLC sold
Agriculture 1,750.00 275.00 - 542.50

Small and Marginal farmers 1,105.00 600.00 - 645.00
Micro Enterprises - 2,409.75 - 1,807.50
General 4,615.00 2,047.00 - 4,811.25
Total 7,470.00 5,331.75 - 7,806.25
30 Provision pertaining to fraud accounts

(` in Crore)
No. of frauds reported during the year 33 10

Amount involved in fraud 0.64 3.83
Amount involved in fraud net of recoveries / write-offs as at the end of the year 0.28 3.69
Provisions held as at the end of the year 0.28 3.69
Amount of unamortised provision debited from “other reserves” as at the end of the year 0.00 0.00
31 Provision for credit card and debit card reward points

The Bank is not providing any reward points on cards.
32 Description of contingent liabilities

Sr.
Contingent liability* Brief description
No.
1 Claims against the Bank not The Bank is a party to various legal and tax proceedings in the normal course of business.
acknowledged as debts The Bank does not expect the outcome of these proceedings to have a material adverse
effect on the Bank’s financial conditions, results of operations or cash flows.
2 Guarantees on behalf of constituents As a part of its Banking activities, the Bank issues guarantees on behalf of its customers.
Guarantees generally represent irrevocable assurances that the Bank will make payments
in the event of customer failing to fulfill its financial or performance obligations.
3 Acceptances, endorsements and These includes: Documentary credit such as letters of obligations, enhance the credit
other obligations standing of the customers of the Bank. Bill rediscounted by the Bank and cash collateral
provided by the Bank on assets which have been securitised.
4 Other items for which the Bank is These includes:
contingently liable a) Credit enhancements in respect of securitised-out loans
b) Contractual payments for Capital commitments
c) Other Guarantees
*Also refer Schedule 12 - Contingent Liabilities

Schedules
Corporate Profile
(CONTD.)
33 Corporate social responsibility
(` in Crore)
Statutory Reports
(a) Gross amount required to be spent by the Bank during the year (including deficit of 11.10 7.18
previous year )
(b) Amount spent during the year
On purposes other than construction/acquisition of any asset
Paid in Cash 4.59 4.23
Yet to be Paid in Cash - -
Total 4.59 4.23
34 Small and micro industries

Under the Micro, Small and Medium Enterprises Development Act, 2006 which came into force from October 2,
2006, certain disclosures are required to be made relating to Micro, Small and Medium enterprises. There have
been no reported cases of delays in payments to micro and small enterprises or of interest payments due to delays
in such payments. The above is based on the information available with the Bank which has been relied upon
by the auditors.
35 Proposed dividend
The Board of Directors at their meeting proposed a dividend of ` 0.75 per share (previous year ` 0.50 per share),
subject to the approval of the members at the ensuing annual General Meeting. In terms of revised Accounting
Standard (AS) 4 ‘Contingencies and Events occurring after the Balance sheet date’ as notified by the Ministry of
Corporate Affairs through amendments to Companies (Accounting Standards) Amendment Rules, 2016, the Bank has
not appropriated proposed dividend (including tax) aggregating ` 26.43 crore (previous year ` 17.22 crore) from Profit
and Loss Account. However, the effect of the proposed dividend has been reckoned in determining Capital funds in
the computation of capital adequacy ratio as at March 31, 2019 and March 31, 2018.
36 Disclosures on the Scheme for Sustainable Structuring of Stressed Assets (S4A) :

The Bank does not have any account under the Scheme for Sustainable Structuring of Stressed Assets (S4A) as on
March 31, 2019, (previous year: Nil).
37 Disclosures on Flexible Structuring of Existing Loans :

The Bank does not have any account under the Scheme Flexible Structuring of Existing Loans as on March 31, 2019,
(previous year: Nil).
38 Resolution of Stressed Assets – Revised Framework

The Bank does not have any account for resolution of stressed Assets (Revised framework) as per RBI Circular
RBI/2017-18/131DBR.No.BP.BC.101/21.04.048/2017-18 Loans as on March 31, 2019, (previous year: Nil).
39 Micro, Small and Medium Enterprises (MSME) sector – Restructuring of Advances

The Bank has not restructured any account as per RBI Circular DBR.No.BP.BC.100/21.04.048/2017-18 dated February 07,
2018 and DBR.No.BP.BC.108/21.04.048/2017-18 dated June 6, 2018 as on March 31, 2019, (previous year: Nil).
40 Disclosures on Strategic Debt Restructuring Scheme (SDR):

The Bank does not have any accounts under SDR as on March 31, 2019, (previous year: Nil).
228 | 229
Schedules
(CONTD.)
41 Disclosures on Change in Ownership outside SDR Scheme:

The Bank does not have any account which are currently under the scheme of Change in Ownership Outside SDR as
on March 31, 2019, (previous year: Nil).
42 Disclosures on Change in Ownership of Projects Under Implementation:

The Bank does not have any account which are currently under the scheme of Change in Ownership of Projects
Under Implementation as on March 31, 2019, (previous year: Nil).
43 Details of factoring exposure:

The factoring exposure of the Bank as at March 31, 2019 is Nil, (previous year: Nil).
44 Inter-bank Participation with risk sharing:

During the year the Bank has not entered into inter-bank participation with risk sharing, (previous year: Nil).
45 Investor education and protection fund

There is no amount required to be transferred to Investor Education and Protection Fund by the Bank,
(previous year: Nil).
46 Disclosure on remuneration to Non-Executive Directors

(` in Crore)
Remuneration by way of sitting fees to the Non-Executive Directors for attending meetings of 0.36 0.40
the Board and its committees
Profit related commission to all Non-Executive Directors other than the Chairperson 0.33 0.20
47 Miscellaneous income includes profit on sale of units of mutual fund, recoveries from loans written off, income from
dealing in Priority Sector Lending Certificates (PSLC), marketing support fees etc.
48 Details of payments of audit fees

(` in Crore)
Statutory Audit fees and other releated services* 1.00 0.93

Other Matters - -
Total 1.00 0.93
* Includes out of pocket expenses

Schedules
Corporate Profile
(CONTD.)
B. Other Disclosures
1 Fixed Assets as per Schedule 10 relating to purchase of software and system development expenditure which are as follows :
(` in Crore)
Statutory Reports
Gross Block
At cost on 31st March of the preceding year 107.18 3.90
Additions during the year 17.80 103.28
Deductions during the year 0.19 -
Total (a) 124.79 107.18
Depreciation / Amortisation
As at 31st March of the preceding year 17.29 2.48
Charge for the year 16.76 14.81
Deductions during the year 0.19 -
Total (b) 33.86 17.29
Net Value (a-b) 90.93 89.89
2 Segment reporting
Part A: Business segments:
Segment reporting for the year ended March 31, 2019 and March 31, 2018 is given below:
(` in Crore)
S.
No.
1 Segment revenue
(a) Treasury 403.03 210.29
(b) Retail banking 2,563.88 1,693.59
(c) Wholesale banking 417.37 249.23
(d) Other banking operations 26.58 2.13
(e) Unallocated - -
Income from operations 3,410.86 2,155.24
2 Segment results
(a) Treasury 156.92 105.34
(b) Retail banking 687.13 545.98
(c) Wholesale banking 114.03 70.28
Total Segment results 984.66 723.73
Less: Unallocated expenses 404.53 280.38
Total Profit Before Tax 580.13 443.35
Provision for Tax (Including deferred tax) 198.32 151.31
Total Profit After Tax 381.81 292.04
3 Segment Assets
(a) Treasury 9,079.48 4,713.62
(b) Retail banking 18,840.30 10,884.22
(c) Wholesale banking 4,113.51 2,648.55
(e) Unallocated 585.11 585.74
Total Assets 32,622.80 18,832.77
230 | 231
Schedules
(CONTD.)
2 Segment reporting (Contd.)
(` in Crore)
S.
No.
4 Segment Liabilities
(a) Treasury 4,170.86 2,377.99
(b) Retail banking 12,725.16 8,646.73
(c) Wholesale banking 12,419.25 5,324.53
(d) Other banking operations - -
(e) Unallocated 144.64 202.34
Capital and Other Reserves 3,162.89 2,281.18
Total Liabilities 32,622.80 18,832.77
Part B: Geographic segments

The business of the Bank is in India only. Accordingly, geographical segment is not applicable.
Segmental information is provided as per the MIS/reports available for internal reporting purposes, which includes certain
estimates and assumptions. The methodology adopted in compiling and reporting the above information has been relied
upon by the auditors.
3 Related Party Disclosures:

A. Related Parties :
Key management personnel (KMP) Mr. Sanjay Agarwal, Managing Director and CEO
Mr. Uttam Tibrewal, Whole Time Director
Mr. Deepak Jain, Chief Financial Officer
Mr. Manmohan Parnami, Company Secretary
Enterprises over which KMP / relatives AU Foundation (w.e.f. July 19, 2018)
of KMP have control / significant BIFCO Private Limited
influence Deepak Tarachand HUF
DS Speciality Product LLP
Durga Automation & Control Private Limited (w.e.f. March 12, 2019)
Durga Bearings (Mumbai) Private Limited
Jyoti Sanjay Family Trust
Khushi Buildhome Private Limited
M Power Micro Finance Private Limited (upto July 19, 2017)
MYS Holdings Private Limited
Namokar Mining Industries LLP
Shivgyan Mines Minerals Private Limited
Shree Dham Mining Industries LLP
Speciality Stones Private Limited

Schedules
Corporate Profile
(CONTD.)
3 Related Party Disclosures: (Contd.)
Relatives of KMP Ms. Jyoti Agarwal
Mr. Chiranji Lal Agarwal
Statutory Reports
Ms. Shakuntala Agarwal
Mr. Yuvraj Agarwal
Ms. Mallika Agarwal
Mr. Ajay Agarwal
Ms. Pinki Agarwal
Ms. Pooja Tibrewal
Mr. Devi Prasad Tibrewal
Ms. Geeta Devi Tibrewal
Mr. Vaibhav Tibrewal
Mr. Subhash Tibrewal
Ms. Manju Agarwal
Ms. Uma Bagaria
Ms. Suman Sultania
Ms. Shweta Jain
Ms. Santosh Jain
Mr. Devansh Jain
Ms. Khushi Jain
Ms. Kavita Goyal
Ms. Sunita Agrawal
Ms Anita Agarwal
Ms.Bhawna Parnami
Ms. Rajkumari Sukhija
Ms. Asmita Parnami
Mr. Mahinder Parnami
Ms. Kavita Sukhija
Ms. Shikha Taneja
B. The Bank’s related parties balances and transactions for the year ended are summarised as follows:
1. Deposits
(` in Crore)
As at March 31, 2019 As at March 31, 2018
Particular Highest balance Highest balance
Closing balance Closing balance
during the year during the year
Key Management Personnel (KMP) 3.26 35.43 3.95 18.24

Relatives of KMP 10.96 26.22 8.47 18.68
Enterprise over which KMP/Relative of KMP have control / 0.22 3.51 0.08 0.38
significant influence
232 | 233
Schedules
(CONTD.)
2. Interest Paid on Deposits

(` in Crore)
Particulars
March 31, 2019 March 31, 2018
Key Management Personnel (KMP) 0.27 0.21

Relatives of KMP 0.63 0.33
Enterprise over which KMP/Relative of KMP have control / significant influence 0.00 -
Income including miscellaneous charges received from all the related parties are less than ` 50,000/- hence not shown separately.
3. Remuneration
(` in Crore)
Particulars
March 31, 2019 March 31, 2018
Mr. Sanjay Agarwal, Managing Director and CEO 1.69 1.47

Mr. Uttam Tibrewal, Executive Director 1.47 1.28
Mr. Deepak Jain, Chief Financial Officer 1.61 1.98
Mr. Manmohan Parnami, Company Secretary 0.47 0.45
Total 5.24 5.18
1. Remuneration paid excludes value of employee stock options exercised during the year.
2. The remuneration to the key managerial personnel does not include the provisions made for gratuity and leave benefits, as they are determined
on an actuarial basis for the Bank as a whole.
4. Loans given and repayment

There is no loan related transaction with the related parties during the year (previous year : Nil).
5. Other transaction
(` in Crore)
Name of related party Nature of transactions
March 31, 2019 March 31, 2018
Mr. Uttam Tibrewal Issue of Equity Shares of the Bank 2.57 1.71
Mr. Deepak Jain Issue of Equity Shares of the Bank 0.15 0.10
Mr. Manmohan Parnami Issue of Equity Shares of the Bank 0.02 0.01
Mr. Sanjay Agarwal Personal guarantee on behalf of Bank - 1.05
Mr. Sanjay Agarwal & Mrs. Jyoti Agarwal Personal guarantee on behalf of Bank - 12.60
AU Foundation Donation 0.77 -

Schedules
Corporate Profile
(CONTD.)
4 Leases
The Bank has taken various premises under operating lease. The future minimum lease payments are given below:
(` in Crore)
Statutory Reports
Not later than one year 53.36 47.74

Later than one year and not later than five years 215.29 189.44
Later than five years 97.66 140.21
Total 366.31 377.39
The total of minimum lease payments recognized in the Profit and Loss Account for the year 60.01 52.92
Total of future minimum sub-lease payments expected to be received under non- - -
cancellable sub-leases
Sub-lease amounts recognized in the Profit and Loss Account for the year - -
Contingent (usage based) lease payments recognized in the Profit and Loss Account for the year - -
5 Earnings per equity share (AS 20)
(` in Crore)
Profit/ (loss) after tax (A) 381.81 292.04

Less: Exceptional item - -
Net profit excluding exceptional item (B) 381.81 292.04
Weighted average number of equity shares in calculating basic EPS (C) 29,01,57,123 28,47,69,718
Add: Effect of dilution - Stock option granted to employees 57,92,321 73,39,525
Weighted average number of equity shares in calculating diluted EPS (D) 29,59,49,445 29,21,09,243
Earning per share including exceptional item
Basic (In `) (A / C) 13.16 10.26
Diluted (In `) (A / D) 12.90 10.00
Nominal value per share (In `) 10.00 10.00
Earning per share excluding exceptional item
Basic (In `) (B / C) 13.16 10.26
Diluted (In `) (B / D) 12.90 10.00
Nominal value per share (In `) 10.00 10.00
The dilutive impact is due to options granted to employees by the Bank.
6 Deferred taxes
Other assets include deferred tax asset (net). The break-up of the same is as follows:
(` in Crore)
Particulars of Asset/ (Liability) March 31, 2019 March 31, 2018
Provision for NPA and general provision on standard assets 39.53 24.50
Expenditure allowed on payment basis 5.33 6.16
Depreciation (17.68) (11.79)
Deduction u/s. 36(1)(viii) of the Income Tax Act, 1961 (20.37) (7.09)
Others 4.14 1.93
Net Deferred Tax Asset 10.95 13.71
234 | 235
7 Accounting for employee share based payments
Stock options
The Bank has provided various share-based payment schemes to its Directors and Employees. The plans in operation are Plan A, Plan B,
Plan C and Plan D. The numerical A1, A2, A3, B1, B2, B3, B4, B5, B6, C1, C2, C3, C4, C5, C6, C7, C8, C9, D1, D2 and D3 represents different
grants made under these plans. During the year ended March 31, 2019, the following series were in operation:
Particulars Plan A1 Plan A2 Plan A3 Plan B1 Plan B2 Plan B3 Plan B4 Plan B5 Plan B6

Date of grant Aug 31, Aug 23, Oct 27, Aug 31, Aug 23, Nov 11, Jan 24, Oct 27, Aug 6,
2015 2016 2017 2015 2016 2016 2017 2017 2018
Date of Board / Compensation Aug 10, Aug 23, Oct 27, Aug 10, Aug 23, Nov 11, Jan 24, Oct 27, Aug 6,
Schedules
Committee approval 2015 2016 2017 2015 2016 2016 2017 2017 2018
Number of Options granted 33,38,436 4,18,512 3,61,000 28,62,846 10,92,654 36,000 30,000 42,510 1,146
Method of settlement Equity Equity Equity Equity Equity Equity Equity Equity Equity
Graded vesting period:
1st vesting “12 months from 20% 20% 20% 20% 20% 20% 20% 20% 20%
the date of grant or on the
date of proposed initial public
offer of Bank’s equity shares
whichever is later”
1st vesting “12 months from the NA NA NA NA NA NA NA NA NA
date of grant or one year from
the date of proposed initial public
which ever is later”
1st vesting “12 months from NA NA NA NA NA NA NA NA NA
the date of grant
2nd vesting “On expiry of one year 30% 30% 30% 30% 30% 30% 30% 30% 30%
from the 1st vesting date”

3rd vesting “On expiry of two years 50% 50% 50% 50% 50% 50% 50% 50% 50%
4th vesting “On expiry of 3 years NA NA NA NA NA NA NA NA NA
Exercise period 4 years from the 1st vesting date
Vesting conditions Continuous service
Weighted average remaining 2.28 2.40 3.58 2.28 2.40 2.62 2.82 3.58 4.35
contractual life (years)
Weighted average exercise 10.11 10.11 10.11 33.37 33.37 33.37 33.37 33.37 33.37
price per option (`)
7 Accounting for employee share based payments (Contd.)
Particulars Plan C1 Plan C2 Plan C3 Plan C4 Plan C5 Plan C6 Plan C7 Plan C8 Plan C9 Plan D1 Plan D2 Plan D3
Date of grant Nov 11, Jan 24, Feb 22, May 13, Jan 30, Apr 25, Aug 6, Aug 30, Oct 13, Aug 30, Nov 22, Jan 17,
2016 2017 2017 2017 2018 2018 2018 2018 2018 2018 2018 2019
Date of Board / Compensation Nov 11, Jan 24, Feb 22, May 13, Jan 30, Apr 25, Aug 6, Aug 30, Oct 13, Aug 30, Nov 22, Jan 17,
Committee approval 2016 2017 2017 2017 2018 2018 2018 2018 2018 2018 2018 2019
Number of Options granted 11,700 1,85,900 70,700 4,99,800 10,53,901 2,919 5,480 27,600 50,865 18,56,950 1,54,541 2,437
Method of settlement Equity Equity Equity Equity Equity Equity Equity Equity Equity Equity Equity Equity
Graded vesting period:
1st vesting “12 months from NA NA NA NA NA NA NA NA NA NA NA NA
Schedules
the date of grant or on the

date of proposed initial public
whichever is later”
1st vesting “12 months from 20% 20% 20% 20% 20% 20% 20% 20% 20% NA NA NA
the date of grant or one year
from the date of proposed initial
public offer of Bank’s equity
shares which ever is later”
1st vesting “12 months from NA NA NA NA NA NA NA NA NA 20% 20% 20%
the date of grant
2nd vesting “On expiry of one 30% 30% 30% 30% 20% 20% 20% 20% 20% 20% 20% 20%
year from the 1st vesting date”
3rd vesting “On expiry of two 50% 50% 50% 50% 30% 30% 30% 30% 30% 30% 30% 30%
years from the 1st vesting date”
4th vesting “On expiry of 3 years NA NA NA NA 30% 30% 30% 30% 30% 30% 30% 30%
Exercise period 6 years from the 1st vesting date

Vesting conditions Continuous service
Weighted average remaining 5.28 5.28 5.28 5.28 5.84 6.07 6.36 6.42 6.54 6.42 6.65 6.81
contractual life (years)
Weighted average exercise 140.00 140.00 140.00 140.00 140.00 140.00 140.00 140.00 140.00 664.00 643.00 622.00
price per option (`)
236 | 237
March 31, 2019
Particulars
Plan A1 Plan A2 Plan A3 Plan B1 Plan B2 Plan B3 Plan B4 Plan B5 Plan B6
Options outstanding at the 24,12,210 3,34,810 3,61,000 22,39,418 7,21,813 28,800 24,000 42,510 -
beginning of the year
Granted during the year - - - - - - - - 1,146
Forfeited during the year - - - - - - - - -

Exercised during the year (8,86,587) (1,25,554) (50,600) (8,27,946) (2,49,466) (10,800) - (2,502) -
Expired during the year (30,032) - - (20,820) (22,852) - - - -
Outstanding at the end of the year 14,95,591.00 2,09,256.00 3,10,400.00 13,90,652.00 4,49,495.00 18,000.00 24,000.00 40,008.00 1,146.00
Schedules
Exercisable at the end of the year 12,265 - 21,600 6,649 15,581 - 9,000 6,000 -
March 31, 2019

Particulars
Plan C1 Plan C2 Plan C3 Plan C4 Plan C5 Plan C6 Plan C7 Plan C8 Plan C9 Plan D1 Plan D2 Plan D3
Options outstanding at 9,000 1,70,000 66,200 1,04,200 10,37,921 - - - - - - -
the beginning of the year
Granted during the year - - - - - 2,919 5,480 27,600 50,865 18,56,950 1,54,541 2,437
Forfeited during the year - - - - - - - - - - - -
Exercised during the year (1,800) (27,360) (11,380) (18,440) (1,10,990) - - - - - - -
Expired during the year (2,160) (36,480) (18,660) (21,360) (1,17,595) (1,500) (1,500) - - (39,558) (7,422) -
Outstanding at the 5,040.00 1,06,160.00 36,160.00 64,400.00 8,09,336.00 1,419.00 3,980.00 27,600.00 50,865.00 18,17,392.00 1,47,119.00 2,437.00
end of the year
Exercisable at the - 4,000 - 1,200 72,942 - - - - - - -
end of the year
March 31, 2018

Particulars
Plan A1 Plan A2 Plan A3 Plan B1 Plan B2 Plan B3 Plan B4 Plan B5 Plan C1 Plan C2 Plan C3 Plan C4 Plan C5
Options outstanding at 30,19,554 4,18,512 - 28,02,954 10,06,830 36,000 30,000 - 11,700 1,85,900 70,700 - -
the beginning of the year
Granted during the year - - 3,61,000 - - - - 42,510 - - - 4,99,800 10,53,901
Forfeited during the year - - - - - - - - -
Exercised during the year (6,02,220) (83,702) - (5,60,196) (1,93,396) (7,200) (6,000) - - - -
Expired during the year (5,124) - - (3,340) (91,621) - - - (2,700) (15,900) (4,500) (3,95,600) (15,980)
Outstanding at the 24,12,210 3,34,810 3,61,000 22,39,418 7,21,813 28,800 24,000 42,510 9,000 1,70,000 66,200 1,04,200 10,37,921
end of the year
Exercisable at the 683 - - 528 - - - - - - - - -
end of the year
Details of stock options granted during the year:
Plan A, B, C and D: The weighted average fair value of stock options granted during the year was ` 633.69 (Plan B6), ` 606.04 (plan C6),
` 563.73 (plan C7), ` 641.42 (plan C8), ` 513.86 (plan C9), ` 362.48 (plan D1), ` 246.28 (plan D2) and ` 306.31 (plan D3)
The Black-Scholes Model has been used for computing the weighted average fair value considering the following:
Plan B6 Plan C6 Plan C7
Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche
Particulars vesting vesting vesting vesting vesting vesting vesting vesting vesting vesting vesting
in FY in FY in FY in FY in FY in FY in FY in FY in FY in FY in FY
Schedules
2019-20 2020-21 2021-22 2019-20 2020-21 2021-22 2022-23 2019-20 2020-21 2021-22 2022-23
Share price on the date of grant (`) 657.90 657.90 657.90 688.50 688.50 688.50 688.50 657.90 657.90 657.90 657.90
Exercise price (`) 33.37 33.37 33.37 140.00 140.00 140.00 140.00 140.00 140.00 140.00 140.00
Expected volatility (%) 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28%
Life of the options granted (years) 3.00 3.50 4.00 4.00 4.50 5.00 5.50 4.00 4.50 5.00 5.50
Risk-free interest rate (%) 7.87% 7.87% 7.87% 7.80% 7.80% 7.80% 7.80% 7.87% 7.87% 7.87% 7.87%
Expected dividend rate (%) 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Fair value of the option (`) 632.38 633.40 634.38 599.39 603.46 607.23 610.99 556.91 561.12 564.89 568.85
Plan C8 Plan C9 Plan D1
Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche
Particulars vesting vesting vesting vesting vesting vesting vesting vesting vesting vesting vesting vesting
in FY in FY in FY in FY in FY in FY in FY in FY in FY in FY in FY in FY
2019-20 2020-21 2021-22 2022-23 2019-20 2020-21 2021-22 2022-23 2019-20 2020-21 2021-22 2022-23
Share price on the date of grant (`) 729.25 729.25 729.25 729.25 617.85 617.85 617.85 617.85 729.25 729.25 729.25 729.25
Exercise price (`) 140.00 140.00 140.00 140.00 140.00 140.00 140.00 140.00 664.00 664.00 664.00 664.00
Expected volatility (%) 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28% 37.28%
Life of the options granted (years) 4.00 4.50 5.00 5.50 4.00 4.50 5.00 5.50 4.00 4.50 5.00 5.50
Risk-free interest rate (%) 8.03% 8.03% 8.03% 8.03% 7.96% 7.96% 7.96% 7.96% 8.03% 8.03% 8.03% 8.03%
Expected dividend rate (%) 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Fair value of the option (`) 634.67 638.80 642.66 646.44 507.07 511.17 515.17 518.88 331.17 349.53 368.82 385.66
Plan D2 Plan D3
Tranche Tranche Tranche Tranche Tranche Tranche Tranche Tranche

Particulars vesting vesting vesting vesting vesting vesting vesting vesting
in FY in FY in FY in FY in FY in FY in FY in FY
2019-20 2020-21 2021-22 2022-23 2019-20 2020-21 2021-22 2022-23
Share price on the date of grant (`) 589.65 589.65 589.65 589.65 648.75 648.75 648.75 648.75
Exercise price (`) 643.00 643.00 643.00 643.00 622.00 622.00 622.00 622.00
Expected volatility (%) 37.28% 37.28% 37.28% 37.28% 38.39% 38.39% 38.39% 38.39%
Life of the options granted (years) 4.00 4.50 5.00 5.50 4.00 4.50 5.00 5.50
Risk-free interest rate (%) 7.64% 7.64% 7.64% 7.64% 7.30% 7.30% 7.30% 7.30%
Expected dividend rate (%) 0% 0% 0% 0% 0% 0% 0% 0%
238 | 239
Fair value of the option (`) 217.75 237.16 252.34 265.31 278.42 296.20 311.55 326.40

Schedules
(CONTD.)
The Bank measures the cost of ESOP using the intrinsic value method. Had the Bank used the fair value model to determine
compensation, its profit after tax and earnings per share as reported would have changed to the amounts indicated below:
(` in Crore)
Particulars
March 31, 2019 March 31, 2018
Profit after tax as reported 381.81 292.04

Add: ESOP cost using intrinsic value method (net of tax) 25.11 9.24
Less: ESOP cost using fair value method (net of tax) 36.38 12.51
Profit after tax (adjusted) 370.54 288.77
Earnings Per Share
Basic
- As reported 13.16 10.26
- Adjusted for ESOP cost using fair value method 12.77 10.14
Diluted
- As reported 12.90 10.00
- Adjusted for ESOP cost using fair value method 12.52 9.89
(` in Crore)
As at As at
Particulars
March 31, 2019 March 31, 2018
Stock options outstanding (gross) 103.75 94.04

Deferred compensation cost outstanding 44.87 73.76
Stock options outstanding (net) 58.88 20.28
The Bank has granted 10,00,000 stock options on 30th August 2018 under Plan D1 and 38,702 and 10,18,758 stock options
on 27th October 2017 under Plan A3 and Plan B5, respectively, to Whole time Director which are pending for RBI Approval.
Accordingly, these options have not been considered for the purpose of computing the impact of ESOP fair value on profit
before tax. The vesting period for these options will commence only after the RBI approval is received.
During the year ended March 31, 2018, 360,000 options granted under plan C4 had a different vesting schedule, however,
the options granted expired without any vesting to the grantee as the service conditions were not fulfilled. Accordingly these
options have not been considered for the purpose of computing the impact of ESOP fair value on profit before tax for the
year ended March 31, 2018.
8 Employee benefits
(a) Defined benefit plans
Gratuity
The gratuity plan provides a lumpsum payment to vested employees at retirement or on termination of employment
based on respective employee’s salary and years of employment with the Bank considering the ceiling of gratuity amount
of ` 0.20 crore.

Schedules
Corporate Profile
(CONTD.)
8 Employee benefits (Contd.)
econciliation of opening and closing balance of present value of defined benefit obligation for gratuity benefits
R
is given below:
Statutory Reports
(` in Crore)
Reconciliation of opening and closing balance of the present value of the defined
benefit obligation
Liability at the beginning of the year 11.60 6.98
Interest cost 0.90 0.52
Current service cost 5.65 4.77
Benefits paid during the year (0.32) (0.15)
Actuarial (gain) / loss on obligation (2.68) (0.52)
Experience adjustment - -
Assumption change - -
Liability at the end of the year 15.15 11.60
Reconciliation of opening and closing balance of the fair value of the plan assets
Fair value of plan assets at the beginning of the year 0.14 -
Expected return on plan assets 0.18 0.00
Contributions 11.86 0.14
Benefits paid (0.32) -
Actuarial gain / (loss) on plan assets - -
Experience adjustment - -
Assumption change - -
Fair value of plan assets at the end of the year 11.86 0.14
Amount recognised in Balance Sheet
Fair value of plan assets at the end of the year 11.86 0.14
Liability at the end of the year (15.15) (11.60)
Net Asset (included under Schedule 11.VII) / (Liability) (included under Schedule 5.IV) (3.29) (11.46)
Expenses recognised in Profit and Loss Account
Interest cost 0.90 0.52
Current service cost 5.65 4.77
Expected return on plan assets (0.18) (0.00)
Net actuarial (gain) / loss recognised in the year (2.68) (0.52)
Net cost 3.69 4.77
Actual return on plan assets 0.18 0.00
Estimated contribution for the next year 3.00 12.20
Assumptions
Discount rate 8.00% per annum 7.75% per annum
Expected return on plan assets 8.00% per annum 7.75% per annum
Withdrawal rate 1.00% at all ages 1.00% at all ages
Salary escalation rate 7.50% per annum 7.50% per annum
240 | 241
Schedules
(CONTD.)
8 Employee benefits (Contd.)
Experience adjustment
(` in Crore)
Years Ended March 31,
Particulars
2019 2018 2017 2016 2015
Plan assets 11.86 0.14 - - -
Defined benefit obligation 15.15 11.60 6.99 4.64 2.83
Surplus / (deficit) (3.29) (11.46) (6.99) (4.64) (2.83)
Experience adjustment gain / - - - - -
(loss) on plan assets
Experience adjustment (gain) / loss on (2.68) (0.52) 0.18 0.11 (0.07)
plan liabilities
(b) Defined contribution plans

Providend fund
The Bank makes Provident Fund contributions to a defined contribution retirement benefit plans for qualifying employees.
Under the schemes, the bank is required to contribute a specified percentage of the payroll costs to the Provident Fund
Commissioner to fund the benefits.
The Bank recognized ` 14.36 Crore (previous year ` 11.74 Crore) for provident fund contributions in the Profit and Loss
Account. The contributions payable to these plans by the Bank are at rates specified in the rules of the schemes.
(c) Compensated absences

The Bank has provided for compensatory leaves which can be availed and not encashed as per policy of the Bank as
present value obligation of the benefit at related current service cost measured using the Projected Unit Credit Method
on the basis of an actuarial valuation. The Bank has accordingly booked ` 4.49 Crore (previous year ` 5.11 Crore) in the
books of accounts for the period.
9 Comparative figures
Figures for the previous year have been regrouped and reclassified wherever necessary to conform to the current
year’s presentation.

Basel II (Pillar 3) Disclosures
Corporate Profile
As at 31st March 2019
RBI circular DBR.No.BP.BC.4/21.06.201/2015-16 dated 1st July, 2015 on ‘Prudential guideline on Capital Adequacy and
Market Discipline – New Capital Adequacy Framework (NCAF)’ requires banks to make applicable Pillar 3 disclosures.
These disclosures have not been subjected to audit or limited review. These disclosures are available on the Bank’s website
at: https://www.aubank.in/sites/default/files/Pillar-III-31st-March-2019.pdf
Statutory Reports
242 | 243

CIN: L36911RJ1996PLC011381
Registered Office: 19-A, DHULESHWAR GARDEN, AJMER ROAD,
JAIPUR – 302001, RAJASTHAN
Tel: +91 0141 4110060 | Fax: +91 0141 4110090
E-mail: investorrelations@aubank.in | Website: www.aubank.in
Notice of Annual General Meeting
Notice is hereby given that the Twenty Fourth (24th) Annual Meeting till the conclusion of 25th Annual General Meeting,
General Meeting (AGM) of the members of AU SMALL be and is hereby ratified by the Members of the Bank,
FINANCE BANK LIMITED (Bank) will be held on Friday, subject to approval from Reserve Bank of India and such
26th July 2019 at 04:00 p.m. at Suryavanshi Mahal – Ground, other regulatory authorities, as may be applicable, and
Floor, ITC Rajputana, Palace Road, Jaipur-302006, Rajasthan, on such terms and conditions, including remuneration, as
India to transact the following business: approved by the Board of Directors of the Bank.”
ORDINARY BUSINESS SPECIAL BUSINESS

ITEM NO. 1: To consider and adopt the Audited Financial ITEM NO. 5: To appoint Mr. Narendra Ostawal (DIN:
Statements of the Bank for the Financial Year ended 06530414) as Director (Non-Executive).
31st March 2019 and the reports of the Board of Directors
and the Auditors thereon. To consider and, if thought fit, to pass, the following
resolution as an Ordinary Resolution:
ITEM NO. 2: To declare dividend of ` 0.75 per equity share
of ` 10 each for the Financial Year 2018-19. “RESOLVED THAT pursuant to the provisions of Section
152, 160 and other applicable provisions, if any, of the
ITEM NO. 3: To appoint a Director in place of Companies Act, 2013 (“Act”) read with the Companies
Mr. Uttam Tibrewal (DIN: 01024940), who retires by rotation (Appointment and Qualification of Directors) Rules, 2014,
and being eligible, has offered himself for re-appointment. Securities and Exchange Board of India (Listing Obligations
and Disclosure Requirements) Regulations 2015, Section
ITEM NO. 4: To ratify the appointment of M/S S.R. BATLIBOI & 10A (2A) and other applicable provisions of the Banking
ASSOCIATES LLP, Chartered Accountants (Registration No. Regulation Act, 1949 (including any statutory modification(s)
101049W/E300004) as the Statutory Auditors of the Bank. or re-enactment(s) thereof for the time being in force) and
the rules, circulars and guidelines issued by the Reserve
To consider and, if thought fit, to pass, the following Bank of India, relevant provisions of Article of Association
resolution as an Ordinary Resolution: of the Bank, any other applicable laws, and based on
the recommendation of Nomination & Remuneration
“RESOLVED THAT pursuant to the applicable provisions, Committee and the Board of Directors of the Bank,
if any, of the Companies Act, 2013 and the applicable Mr. Narendra Ostawal (DIN: 06530414), who was appointed
provisions of the Banking Regulation Act, 1949 or as an Additional Director (Non-Executive) pursuant to the
re-enactment(s) thereof for the time being in force and provisions of Section 161 and other applicable provisions
the Rules, Circulars and Guidelines issued by the Reserve of the Companies Act, 2013 to hold Office up to the date
Bank of India from time to time and pursuant to the of this AGM and in respect of whom the Bank has received
resolution passed by the Members at the Twenty Second a notice in writing under Section 160 of the Act, proposing
Annual General Meeting held on 27th September 2017 his candidature for the office of Director, approval of the
appointing M/S S.R. BATLIBOI & ASSOCIATES LLP, Chartered Members of the Bank be and is hereby accorded to the
Accountants (Registration No. 101049W/E300004) as appointment of Mr. Narendra Ostawal as a Non-Executive
Statutory Auditors of the Bank to hold office for four (4) Director of the Bank to hold office for a term of four (4)
years from the conclusion of the Twenty Second Annual years commencing from 17th January 2019 and whose office
General Meeting till the conclusion of the Twenty Sixth shall be liable to retire by rotation.
Annual General Meeting, the appointment of M/S S.R.
BATLIBOI & ASSOCIATES LLP, Chartered Accountants (Firm RESOLVED FURTHER THAT the Board of Directors of
Registration No. 101049W/E300004), as statutory auditors the Bank be and is hereby authorised to do all such acts,
to hold office from the conclusion of this Annual General deeds, matters and things as it may consider necessary

and desirable in connection with or incidental thereto but “RESOLVED THAT pursuant to the provisions of Section
not limited to filing of necessary forms with the Registrar 197 (7) and other applicable provisions, if any, of the
of Companies and delegate all or any of its powers herein Companies Act, 2013 read with the relevant rules made
conferred to any Director(s)/Officer(s) of the Bank, to give thereunder, the relevant provisions of Section 35B
effect to this resolution.” and other applicable provisions, if any, of the Banking
Regulation Act, 1949 (including any statutory amendment(s)
ITEM NO. 6: To approve fees or compensation (profit linked thereto, modification(s)or re-enactment(s) thereof, for the
commission) payable to Non-Executive Directors, including time being in force) and the rules, guidelines and circulars
Independent Directors. issued by the Reserve Bank of India, from time to time
and subject to such other approvals, as may be applicable,
To consider, and if thought fit, to pass, the following approval of the members be and is hereby accorded to
Resolution, as an Ordinary Resolution: revise the annual compensation (profit linked commission)
to ` 25,00,000/- (Rupees Twenty Five Lakhs only) payable
“RESOLVED THAT pursuant to the provisions of Section 197 exclusive of sitting fees, travelling and other out of pocket
and other applicable provisions, if any, of the Companies expenses for Financial Year 2019-20 and thereafter as
Act, 2013 read with the relevant rules made thereunder, applicable to Mr. Mannil Venugopalan (DIN:00255575)
Regulation 17 (6) (a) of Securities and Exchange Board of Independent Director (Part-Time) Chairman of the Bank,
India (Listing Obligations and Disclosure Requirements) subject to approval of Reserve Bank of India.
Regulations 2015, the relevant provisions of Section 35B
and other applicable provisions, if any, of the Banking RESOLVED FURTHER THAT the Board of Directors of
Regulation Act, 1949 (including any statutory amendment(s) the Bank be and is hereby authorised to execute all
thereto, modification(s)or re-enactment(s) thereof, for the such documents, instruments and writings as deemed
time being in force) and the rules, guidelines and circulars necessary, with the power to settle all questions, difficulties
issued by the Reserve Bank of India, from time to time or doubts that may arise in this regard as it may in its sole
and subject to such other approvals, as may be applicable, and absolute discretion deem fit and to do all such acts,
approval of the members be and is hereby accorded to deeds, matters and things as it may consider necessary and
approve fees or compensation (profit linked commission) desirable and to delegate all or any of its powers herein
paid to Non-Executive Directors including Independent conferred to any Director(s)/Officer(s) of the Bank, to give
Directors not exceeding one percent (1%) of net profit of effect to this resolution.”
the Bank in any Financial Year computed in accordance with
Section 198 of the Companies Act, 2013 and considering the ITEM NO. 8: To revise the remuneration payable to
performance of the Bank shall be paid to the Non-Executive Mr. Sanjay Agarwal (DIN 00009526), as the Managing
Directors in such proportion as may be determined by the Director & CEO.
Board of Directors of the Bank from time to time.
To consider, and if thought fit, to pass, the following
RESOLVED FURTHER THAT the Board of Directors of Resolution, as an Ordinary Resolution:
the Bank be and is hereby authorised to execute all
such documents, instruments and writings as deemed “RESOLVED THAT pursuant to the provisions of Section
necessary, with the power to settle all questions, difficulties 196, 197 and other applicable provisions, if any, of the
or doubts that may arise in this regard as it may in its sole Companies Act, 2013 (‘Act’), read with the relevant rules
and absolute discretion deem fit and to do all such acts, made thereunder and Schedule V of the Companies Act
deeds, matters and things as it may consider necessary and 2013, the relevant provisions of Section 35B and other
desirable and to delegate all or any of its powers herein applicable provisions, if any, of the Banking Regulation
conferred to any Director(s)/Officer(s) of the Bank, to give Act, 1949 (including any statutory amendment(s) thereto,
effect to this resolution.” modification(s) or re-enactment(s) thereof, for the time
being in force) and the rules, guidelines and circulars issued
ITEM NO. 7: To revise the compensation (Profit Linked by the Reserve Bank of India, from time to time, approval
Commission) payable to Mr. Mannil Venugopalan of the members of the Bank be and is hereby accorded to
(DIN:00255575), as the Independent Director (Part-Time) revise the remuneration with 10% increase in fixed pay for
Chairman. Financial Year 2019-20 to be paid to Mr. Sanjay Agarwal,
Managing Director & CEO by way of salary, allowances and
To consider, and if thought fit, to pass, the following perquisites and other amount as detailed herein subject to
Resolution, as an Ordinary Resolution: such terms & conditions as may be approved by Reserve
Bank of India in this regard.
244 | 245
Below is the bifurcation of existing and proposed fixed & variable pay (annually) for Mr. Sanjay Agrawal:
Sr. No. Items Existing (` in lakhs) Proposed (` in lakhs)
1 Salary 67.60 74.38
2 Dearness allowance - -
3 House rent allowance 33.80 37.19
4 Conveyance allowance - -
5 Entertainment allowance - -
6 Other allowances 67.61 74.38
Total 169.01 185.95
Perquisites
2 Free use of bank’s car Two cars with chauffeur for each Two cars with chauffeur for each
-official Purpose - -
-private purpose
3 Servant allowance Reimbursement of servant expenses Reimbursement of servant expenses
4 Variable pay - No variable pay proposed for performance
of the FY 2018-19.
5 Loans - Loan facilities to be provided as per
the Bank’s policy, at the rate of interest
applicable to the other employees.
6 Provident Fund/Gratuity/Pension As applicable to all employees of bank As applicable to all employees of bank
-Provident fund 0.24 0.23
-Gratuity 3.25 3.58
7 Travelling and halting allowances On Actuals On Actuals
8 Medical reimbursement Ceiling of one month’s basic salary annually Ceiling of one month’s basic salary annually
or three months’ basic salary over 3 years or three months’ basic salary over 3 years
9 Other benefits: Total of ` 5,00,00,000 for health, personal Total of ` 5,00,00,000 for health, personal
- Insurance accidental insurance and Group Insurance accidental insurance and Group Insurance
-Leave travel concession For self and family once, a year incurred in For self and family once, a year incurred in
accordance with Company rules. accordance with Company rules.
RESOLVED FURTHER THAT when in any financial year, to such modification, relaxation or variation without any
the Bank has no profits or its profits are inadequate, the further reference to the members for their approval.
remuneration including the perquisites as aforesaid will be
paid to Mr. Sanjay Agarwal in accordance with the applicable RESOLVED FURTHER THAT the Board of Directors of the
provisions of Schedule V of the Act. Bank be and is hereby authorised to do all deeds, things,
acts as may deemed necessary, in this regard but not
RESOLVED FURTHER THAT the aggregate of the limited to making correspondences in this regard with
remuneration and perquisites as aforesaid in any financial RBI or any other regulatory authority and/or to settle all
year shall not exceed the limit from time to time under questions, difficulties or doubts that may arise in this
Section 197, 198 and other applicable provisions of the Act regard as it may in its sole and absolute discretion deem fit
and Rules made thereunder, read with Schedule V of the and to delegate all or any of its powers herein conferred to
said Act or any statutory modification(s) or re-enactment any Director(s)/Officer(s) of the Bank, to give effect to this
thereof for the time being in force, or otherwise as may be resolution.”
permissible under the law.
ITEM NO. 9: To Revise the remuneration payable to
RESOLVED FURTHER THAT in the event of any statutory Mr. Uttam Tibrewal (DIN: 01024940), as the Whole Time
amendment, modification or relaxation by the Central Director.
Government to Schedule V of the Act or any other relevant
Statutory enactment(s) thereof in this regard, the Board To consider, and if thought fit, to pass, the following
of Directors be and are hereby authorised to vary or Resolution as an Ordinary Resolution:
increase the remuneration, including salary, commission,
perquisites, allowances etc. within such prescribed limit “RESOLVED THAT pursuant to the provisions of Section 196,
or ceiling and the said agreement between the Bank and 197 and other applicable provisions, of the Companies Act,
Mr. Sanjay Agarwal, be suitably amended to give effect 2013, if any read with the relevant rules made thereunder

and Schedule V of the Companies Act 2013, the relevant with 15% increase in fixed pay for Financial Year 2019-20
provisions of Section 35B and other applicable provisions, and 50% of fixed pay, as variable pay for performance of
if any, of the Banking Regulation Act, 1949 (including Financial Year 2018-19 to be paid to Mr. Uttam Tibrewal,
any statutory amendment(s) thereto, modification(s) or Whole-time Director by way of salary, allowances and
re-enactment(s) thereof, for the time being in force) and the perquisites and other amount as detailed herein as may
rules, guidelines and circulars issued by the Reserve Bank be approved by Reserve Bank of India and subject to such
of India, from time to time, approval of the members of the other compliances/approval as may be required in this
Bank be and is hereby accorded to revise the remuneration regard.
Below is the bifurcation of existing and proposed fixed & variable pay (annually) for Mr. Uttam Tibrewal:
Sr. No. Items Existing (` in lakhs) Proposed (` in lakhs)

1 Salary 58.61 67.42
2 Dearness allowance - -
3 House rent allowance 29.30 33.71
4 Conveyance allowance -
5 Entertainment allowance -
6 Other allowances 58.61 67.42
Total 146.52 168.55
Perquisites
2 Free use of bank’s car One car with chauffeur One car with chauffeur
-Official purpose
-Private purpose
3 Servant allowance - Reimbursement of servant expenses
4 Stock options - Employee Stock Options as may be granted
by the Nomination Remuneration Committee/
Board, from time to time subject to approval of
RBI as applicable
5 Variable pay - As approved by the Nomination and
Remuneration Committee/ Board, subject to
approval of RBI as applicable
6 Loans - Loan facilities to be provided as per the Bank’s
policy, at the rate of interest applicable to the
other employees.
7 Provident Fund/ As applicable to all employees of bank. As applicable to all employees of bank
Gratuity/Pension
-Provident fund 0.24 0.23
-Gratuity 2.82 3.24
8 Travelling and On Actuals On Actuals
halting allowances
9 Medical reimbursement Ceiling of one month's basic salary annually or Ceiling of one month's basic salary annually or
three months' basic salary over 3 years three months' basic salary over 3 years
10 Other benefits: Total of ` 5,00,00,000 for health, personal Total of ` 5,00,00,000 for health, personal
-Insurance accidental insurance and Group Insurance accidental insurance and Group Insurance
-Leave travel concession For self and family once, a year incurred in For self and family once, a year incurred in
accordance with Company rules accordance with Company rules
246 | 247
RESOLVED FURTHER THAT when in any financial year, Banking Regulation Act, 1949 and rules, guidelines and
the Bank has no profits or its profits are inadequate, the circulars issued by Reserve Bank of India, from time to time,
remuneration including the perquisites as aforesaid will the consent of the members of the Bank be and is hereby
be paid to Mr. Uttam Tibrewal in accordance with the accorded to the Board of Directors of the Bank (hereinafter
applicable provisions of Schedule V of the Act. called ‘the Board’, which term shall be deemed to include
any Committee thereof, which the Board may have
RESOLVED FURTHER THAT the aggregate of the constituted or hereinafter constitute to exercise its powers
remuneration and perquisites as aforesaid in any financial including the powers conferred by this resolution and with
year shall not exceed the limit from time to time under the power to delegate such authority to any person or
Section 197, 198 and other applicable provisions of the Act persons) to borrow for the purpose of business of the Bank,
and Rules made thereunder, read with Schedule V of the such sum or sums of monies as they may deem necessary,
said Act or any statutory modification(s) or re-enactment notwithstanding the fact that the monies so borrowed and
thereof for the time being in force, or otherwise as may be the monies to be borrowed from time to time (apart from
permissible under the law. (i) temporary loans obtained from the Bank’s bankers in the
ordinary course of business and (ii) acceptances of deposits
RESOLVED FURTHER THAT in the event of any statutory of money from public repayable on demand or otherwise
amendment, modification or relaxation by the Central and withdrawable by cheque, draft, order or otherwise
Government to Schedule V to the Companies Act, 2013, and/or temporary loans obtained in the ordinary course of
or any other relevant Statutory enactment(s) thereof in business from banks, whether in India or outside India) will
this regard, the Board of Directors be and are hereby exceed the aggregate of the paid up capital of the Bank,
authorised to vary or increase the remuneration, including its free reserves and securities premium, provided that the
salary, commission, perquisites, allowances etc. within such total amount so borrowed including the money already
prescribed limit or ceiling and the said agreement between borrowed and the money to be borrowed by the Board
the company and Mr. Uttam Tibrewal, be suitably amended in any manner permissible at any time shall not exceed
to give effect to such modification, relaxation or variation ` 22,000 crore (Rupees Twenty-Two Thousand crore).
without any further reference to the members for their
approval. RESOLVED FURTHER THAT the Board of the Bank be and
is hereby authorised to do all such acts, deeds and things
RESOLVED FURTHER THAT the Board of Directors of the and to sign all such documents and writings as may be
Bank be and is hereby authorised to do all deeds things acts necessary, expedient and incidental thereto including
as may deemed necessary, in this regard but not limited delegating its powers under the resolution to give effect
to making correspondences in this regard with RBI or any to this resolution and for matters connected therewith or
other regulatory authority and/or to settle all questions, incidental thereto.”
difficulties or doubts that may arise in this regard as it may
in its sole and absolute discretion deem fit and to do all ITEM NO. 11: To issue securities/bonds/other permissible
such acts, deeds, matters and things as it may consider instruments, in one or more tranches.
necessary and desirable and to delegate all or any of its
powers herein conferred to any Director(s)/Officer(s) of the To consider and, if thought fit, to pass the following
Bank, to give effect to this resolution.” resolution as a Special Resolution:
ITEM NO. 10: To authorise Board of Directors to borrow “RESOLVED THAT pursuant to the provisions of Section
money in excess of paid up capital, free reserves and 42, 71, 180 and other applicable provisions, if any, of the
securities premium of Bank u/s 180 (1) (c) of the Companies Companies Act, 2013, read with Rule 14 of the Companies
Act, 2013. (Prospectus and Allotment of Securities) Rules, 2014 and
the Securities and Exchange Board of India (Issue and
To consider and, if thought fit, to pass, the following Listing of Debt Securities) Regulations, 2008, and Securities
resolution as a Special Resolution: and Exchange Board of India (Listing Obligations and
Disclosure Requirements) Regulations, 2015, as amended
“RESOLVED THAT in supersession of the earlier resolution and the applicable provisions of the Banking Regulation
passed by the members of the Bank in the AGM held on Act, 1949 (including any statutory amendment(s) thereto or
07th August 2018 and pursuant to the provisions of Section modification(s) or re-enactment(s) thereof for the time being
180 (1) (c) and other applicable provisions, if any, of the in force) and the rules, circulars and guidelines issued by
Companies Act, 2013 read with the Companies (Meetings of Reserve Bank of India (RBI), from time to time and all other
Board and its Powers) Rules, 2014 (including any statutory relevant provisions of applicable law(s),the provisions of the
modification(s) or re-enactment(s) thereof for the time Memorandum and Articles of Association of the Bank and
being in force) and as per the applicable provisions of subject to such other approval(s), consent(s), permission(s)

and sanction(s) as may be necessary from the concerned “6J“: The Company may carry out consolidation and
statutory or regulatory authority(ies), the approval of the re-issuance of its debt securities, pursuant to and in terms
Members of the Bank be and is hereby accorded to the of the provisions of Regulation 20A of SEBI (issue and Listing
Board of Directors (hereinafter referred to as ‘the Board’ of Debt Securities) Regulations, 2008, as may be amended,
and which term shall be deemed to include any Committee from time to time.
of the Board or any other persons to whom powers are
delegated by the Board as permitted under the Companies RESOLVED FURTHER THAT the Board of Directors of
Act, 2013) for borrowing/raising funds denominated in Bank be and is hereby authorised to delegate all or any
Indian rupees or any other permitted foreign currency of its powers conferred herein to any Committee or any
by issue of debt securities, including but not limited to Director(s) or officer(s) of the Bank and to do all such
long-term bonds, non-convertible debentures, perpetual acts, deeds, matters and things as it may, in its absolute
debt instruments, Tier I/ Tier II Capital and Bonds or such discretion, deem necessary, proper and desirable and to
other debt securities as may be permitted under RBI settle any question, difficulty or doubt that may arise with
guidelines from time to time, on a private placement basis regard to the issue of the securities.”
and/or for making offers and/or invitations thereof and/or
issue(s)/ issuances thereof, on private placement basis, Item No. 13: To approve amendments in Employee Stock
for a period of one year from the date hereof, in one or Option Scheme 2016.
more tranches and/or series and under one or more shelf
disclosure documents and/or one or more letters of offer To consider and if thought fit, to pass, the following
and on such terms and conditions for each series/tranches, resolution as a Special Resolution:
including the price, coupon, premium, discount, tenor etc.
as deemed fit by the Board, as per the structure and within “RESOLVED THAT pursuant to provisions of Section 62 (1)
the limits permitted by RBI, as applicable of an amount (b) of Companies Act, 2013 and other applicable provisions,
not exceeding ` 12,000 crore (Rupees Twelve Thousand if any, of Companies Act, 2013 read with Rule 12 of the
Crore) in domestic and/or overseas market within the Companies (Share Capital and Debentures) Rules, 2014
overall borrowing limits of the Bank and on such terms and and Securities and Exchange Board of India (Share Based
conditions as may be approved by the Board, from time to Employee Benefits) Regulations, 2014 and Securities and
time. Exchange Board of India (Listing Obligations And Disclosure
Requirements) Regulations, 2015 (including any statutory
RESOLVED FURTHER THAT the Board of Directors of modification(s), amendments or re-enactment(s) thereof
Bank be and is hereby authorised to delegate all or any for the time being in force) and pursuant to the relevant
of its powers conferred herein to any Committee or any clauses of Articles of Association of the Bank and such
Director(s) or officer(s) of the Bank and to do all such other rules, regulations, notifications, guidelines and laws
acts, deeds, matters and things as it may, in its absolute applicable in this regard, from time to time, and subject to
discretion, deem necessary, proper and desirable and to such approval(s) / consent(s) / permission(s) / sanction(s),
settle any question, difficulty or doubt that may arise with as may be required, from the appropriate regulatory
regard to the issue of the securities.” authorities / institutions / bodies including but not limited
to the Stock Exchanges, Securities and Exchange Board of
Item No. 12: To alter Article of Association of the Bank. India, the Reserve Bank of India and further subject to such
terms and conditions as may be prescribed while granting
To consider and, if thought fit, to pass the following such approval(s) / consent(s) / permission(s) / sanction(s),
resolution as a Special Resolution: and which may be agreed to and accepted by the Board of
Directors (hereinafter referred to as the “Board” which term
“RESOLVED THAT pursuant to the relevant provisions of shall be deemed to include any Committee thereof, including
the Articles of Association of the Bank, Section 14 and other the Nomination and Remuneration Committee (“NRC”)
applicable provisions of the Companies Act, 2013, if any, constituted by the Board, for the time being exercising the
and the rules made thereunder, the applicable provisions powers conferred on the Board by this Resolution), consent
of the Banking Regulation Act, 1949, the rules, circulars and of shareholders be and is hereby accorded to amend/alter
guidelines issued by the Reserve Bank of India from time to the Employee Stock Option Scheme, 2016 (“ESOP Scheme
time (including any amendments, statutory modification(s) 2016”) by deleting the existing clause 5.4 of the ESOP
and/ or re-enactment(s) thereof for the time being in force) Scheme 2016 of the Bank relating to Exercise Price and
the insertion of new Article No. 6J after Article No. 6 I in the substituting in place thereof, the following revised clause
form and manner given below, be and is hereby approved 5.4 and that the amended ESOP Scheme, 2016 as submitted
by the Members of the Bank. before this meeting be approved and adopted:
248 | 249
Heading Existing Clause Revised Clause 3. A person can act as proxy on behalf of not exceeding
Exercise Price ` 140/- Exercise price of options shall be 50 members and holding in aggregate, not more than
(in `) Per ESOP determined as average of weekly 10% of the total share capital of the Bank carrying
high and low of volume weighted voting rights. A member holding more than ten percent
average price (VWAP) of AU Small
of the total share capital of the Bank carrying voting
Finance Bank Equity Shares on
rights may appoint a single person as proxy provided
the stock exchange having higher
that such person shall not act as proxy for any other
trading volume during the last
person or shareholder.
twenty-six weeks from the day
preceding the date of grant.
4. Corporate members intending to send their authorised
representatives to attend the meeting are requested to
RESOLVED FURTHER THAT it is hereby noted that the
send a certified copy of the Board Resolution/Power of
amendments to the ESOP Scheme 2016 are not prejudicial
Attorney to the Bank, authorising their representative
to the interests of the option holders.
to attend and vote on their behalf at the meeting.
RESOLVED FURTHER THAT for the purpose of giving
5. In case of joint holders attending the meeting, only
effect to the above resolution, the Board be and is hereby
such joint holder who is higher in the order of names
authorized to do all such acts, deeds, matters and things as
will be entitled to vote.
may be necessary or expedient in this regard but not limited
delegate power conferred herein to any of the committee
6. The instrument appointing the proxy, duly completed in
constituted by the Bank or to any Director or Directors or
all respect, must be deposited at the Bank’s Registered
to any Committee of Directors or to any Officer or Officers
Office not less than 48 hours before commencement
to settle all questions, difficulties or doubts that may arise
of the meeting. A proxy form for the AGM is enclosed.
in this regard as it may in its sole and absolute discretion
deem fit and to do all such acts, deeds, matters and to seek
7. Members/Proxies/Authorised Representatives should
such approval/ consent from the government departments
bring the duly filled Attendance Slip enclosed herewith
as may be required in this regard.”
to attend the meeting.
BY THE ORDER OF THE BOARD OF DIRECTORS
8. The Register of Directors and Key Managerial Personnel
FOR AU SMALL FINANCE BANK LIMITED
and their shareholding, maintained under Section 170
and the Register of Contracts or Arrangements in which
Sd/-
the Directors are interested, maintained under Section
MANMOHAN PARNAMI
189 of the Companies Act, 2013 will be available for
COMPANY SECRETARY
inspection by the members at the AGM.
Membership No. F9999
PLACE: JAIPUR
9. The Register of Members and Share Transfer Books
DATE: 22nd April 2019
of the Bank will remain closed from Saturday,
Registered Office: 19-A, Dhuleshwar Garden,
20th July 2019 to Friday, 26th July 2019 i.e. for seven days
Ajmer Road, Jaipur - 302001, Rajasthan
(both days inclusive) for the purpose of AGM.
Tel: +91 0141 4110060
10. Dividend on Equity shares as recommended by the
Fax: +91 0141 4110090
Board of Directors for the year ended 31st March,
E-mail: investorrelations@aubank.in
2019, if approved at the Meeting, will be payable to
those members who hold shares of the Bank based
on the beneficial ownership details to be received
Notes:
from National Securities Depository Limited and
Central Depository Services (India) Limited as at the
1. An Explanatory Statement pursuant to Section 102(1)
Friday, 19th July 2019. Your dividend warrant is valid for
of the Companies Act, 2013 relating to the Special
payment by the Company’s Bankers for three months
Business to be transacted at the AGM is annexed
from the date of issue. Thereafter, please contact our
hereto.
Registrar and Share Transfer Agent, M/s Link Intime
India Pvt. Ltd., C 101, 247 Park, L B S Marg, Vikhroli
2. A MEMBER ENTITLED TO ATTEND AND VOTE AT
West, Mumbai 400 083 Tel No: +91 22- 49186000 Fax:
THE AGM IS ENTITLED TO APPOINT A PROXY
+91 22 49186060, Email: rnt.helpdesk@linkintime.co.in
TO ATTEND AND VOTE ON A POLL IN THE
for revalidation of the warrants.
AGM INSTEAD OF HIMSELF/HERSELF AND THE
PROXY NEED NOT BE A MEMBER OF THE BANK.

11. In order to receive the dividend without loss of time, i.e. www.aubank.in and at the website of the NSDL
all the eligible shareholders holding shares in Demat at www.evoting.nsdl.com. The physical copies of
mode are requested to update with their respective the documents will also be available at the Bank`s
Depository Participants, their correct Bank Account registered office for inspection during the normal
Number, including 9 Digit MICR Code and 11digit IFSC business hours between 10 AM to 5 PM on working
Code, E-Mail ID and Mobile No(s). This will facilitate the days up to the date of the AGM. Members who
remittance of the dividend amount as directed by SEBI require communication in physical form in addition
in the Bank Account electronically. Updation of E-mail to e-communication or have any other queries, may
IDs and Mobile No(s) will enable sending communication please write to us at investorrelations@aubank.in
relating to credit of dividend, un-encashed dividend,
etc. Format for updation of email ID and Bank Account 16. Brief profile and other additional information
detail is attached as annexure to this AGM Notice. pursuant to Regulation 36 (3) of the SEBI (Listing
Obligations and Disclosure Requirements)
12.
Members wishing to claim unclaimed dividend Regulations, 2015 and Secretarial Standard on
pertaining to FY 2017-18 are requested to correspond General Meetings (SS-2) issued by The Institute
with the Link Intime India Pvt. Ltd. or the Company of Company Secretaries of India, in respect of the
Secretary of the Bank, at the Bank’s registered office. Directors seeking appointment/reappointment at
The Bank has uploaded the details of unclaimed dividend the AGM, is furnished as annexure to the Notice.
amounts lying with the Bank on the website of the Bank The Directors have furnished consent/declaration
www.aubank.in/unpaidunclaimed-dividend-details of their appointment/re-appointment as required
under the Companies Act, 2013 and the Rules made
Members are requested to note that dividends, which thereunder.
are not claimed within seven years from the date
of transfer to the Bank’s Unpaid Dividend Account, 17. The Securities and Exchange Board of India (SEBI) has
will, as per the provisions of Section 124 of the mandated the submission of the Permanent Account
Companies Act, 2013 and rules made thereunder, be Number (PAN) by every participant in the securities
transferred to the Investor Education and Protection market. Members holding shares in electronic form
Fund. Further, pursuant to the provisions of Section are therefore, requested to submit their PAN to their
124(6) of the Act read with the Investor Education and Depository Participant(s).
Protection Fund Authority (Accounting, Audit, Transfer
and Refund) Rules, 2016, as amended (the IEPF Rules), 18. Shareholders are requested to tender their attendance
all shares in respect of which dividend has not been slips at the registration counters at the venue of the
paid or claimed for seven consecutive years or more AGM and seek registration before entering the meeting
shall be transferred to the demat account of the hall.
Investor Education and Protection Fund authority (IEPF
Authority).
The Shareholder needs to furnish the printed
Attendance Slip, along with a valid identity proof such
13. With a view to using natural resources responsibly, we as the PAN card, passport, AADHAR card or driving
request shareholders to update their email address license to enter the AGM venue.
with their depository participants to enable the Bank
to send all the communications electronically including 19. Members are requested to:
Annual Report, Notices and Circulars, etc. a) notify the change in address if any, with Pin Code
numbers immediately to the Bank.
14. The Annual Report for the financial year 2018-19, the
Notice of the 24th AGM and instructions for e-Voting, b) quote their Regd. Folio Number/DP and Client ID
along with the Attendance Slip and Proxy Form, No. in all their correspondence with the Bank or
are being sent by electronic mode to all members its Registrar and Share Transfer Agent ‘RTA’ i.e.
whose email addresses are registered with the Link Intime India Pvt. Ltd., C 101, 247 Park, L B S
Bank/Depository Participant(s), unless a member Marg, Vikhroli West, Mumbai 400 083 Tel No: +91
has requested for a physical copy of the documents. 22- 49186000 Fax: +91 22 49186060, Link Intime
For members who have not registered their email India Website: www.linkintime.co.in
addresses, physical copies of the documents are being
sent by the permitted mode. 20.
Non-Resident Indian Members are requested to
inform Registrar & Share Transfer Agent of the Bank
15.
Members may also note that the Notice of 24th any change in their residential status on return to
AGM and the Annual Report for the financial year India for permanent settlement, particulars of their
2018-19 of the Bank is posted on the Bank’s website bank account maintained in India with complete name,
250 | 251
branch account type, account number and address of 24. The voting rights of members shall be in proportion to
Bank with pin code number, if not furnished earlier. their shares in the paid-up equity share capital of the
Members holding shares in electronic form may Bank as on the cut-off date i.e. Friday, 19th July 2019.
contact their respective Depository Participants for
availing this facility. Instructions for E-voting are as under:
21. Members desirous of getting any information about the How do I vote electronically using NSDL e-Voting
accounts and/or operation of the Bank are requested system?
to write to the Bank at least seven days before the date
of meeting to enable us to keep the information ready The way to vote electronically on NSDL e-Voting system
at the meeting. consists of ‘two steps’, which are mentioned below:
22. Voting option Step 1: Log-in to NSDL e-Voting system at

www.evoting.nsdl.com
Voting through Electronic Means
Pursuant to provisions of Section 108 of the Companies Step 2: Cast your vote electronically on NSDL
Act, 2013 and Rule 20 of the Companies (Management e-Voting system.
and Administration) Rules, 2014 (as amended) and
Regulation 44 of SEBI (Listing Obligations and Disclosure Details on Step 1 is mentioned below:
Requirements) Regulations, 2015 and Secretarial
Standard on General Meetings (SS-2) issued by the How to Log-in to NSDL e-Voting website?
Institute of Company Secretaries of India, the Bank is 1. Visit the e-Voting website of NSDL. Open web browser by
pleased to provide members facility to exercise their typing the following URL: www.evoting.nsdl.com either
right to vote at the AGM by electronic means and the on a Personal Computer or on a mobile.
business may be transacted through e-Voting Services.
2. Once the home page of e-Voting system is launched,
The facility of casting the votes by the members using click on the icon ‘Login’, which is available under the
an electronic voting system from a place other than ‘Shareholders’ section.
venue of the AGM (remote e-voting) will be provided
by National Securities Depository Limited (NSDL). 3. A new screen will open. You will have to enter your
User ID, your Password and a Verification Code
The Bank has approached NSDL for providing remote as shown on the screen. Alternatively, if you are
e-voting services through e-voting platform. In this registered for NSDL eservices i.e. IDEAS, you can log-in
regard, your Demat Account/Folio Number will be at https://eservices.nsdl.com/ with your existing IDEAS
enrolled by the Bank for your participation in remote login. Once you log-in to NSDL eservices after using
e-voting on resolutions placed by the Bank on remote your log-in credentials, click on e-Voting and you can
e-Voting system. proceed to Step 2 i.e. Cast your vote electronically.

The Notice of the AGM of the Bank inter alia 4. Your User ID details are given below:
indicating the process and manner of remote Manner of holding shares
e-voting process, along with printed Attendance i.e. Demat (NSDL or CDSL) Your User ID is:
Slip and Proxy Form can be downloaded from or Physical
the link https://www.evoting.nsdl.com/ or link a) For Members 8 Character DP ID followed by 8 Digit
www.aubank.in who hold Client ID For example, if your DP ID is
shares in demat IN300*** and Client ID is 12****** then
account with NSDL. your user ID is IN300***12******.
23. T
he remote e-voting period commences on Monday, b) For Members 16 Digit Beneficiary ID For example, if
22nd July 2019 (9:00 a.m.) and ends on Thursday, who hold your Beneficiary ID is 12**************
25th July 2019 (5:00 p.m.). During this period, shares in demat then your user ID is 12**************
shareholders of the Bank, holding shares either in account with CDSL.
physical form or in dematerialised form, as on the c) For Members EVEN Number followed by Folio
cut-off date of Friday, 19th July 2019, may cast their vote holding shares Number registered with the company
by remote e-voting. The remote e-voting module shall in Physical Form. For example, if folio number is 001***
be disabled by NSDL for voting thereafter. Once the and EVEN is 101456 then user ID
vote on a resolution is cast by the shareholder, the is 101456001***
shareholder shall not be allowed to change it
subsequently.

5. Your password details are given below: Details on Step 2 is given below:
How to cast your vote electronically on NSDL e-Voting
a) If you are already registered for e-Voting, then you system?
can user your existing password to login and cast your 1. After successful login at Step 1, you will be able to
vote. see the Home page of e-Voting. Click on e-Voting.
Then, click on Active Voting Cycles.
b) If you are using NSDL e-Voting system for the first time,
you will need to retrieve the ‘initial password’, which 2. After click on Active Voting Cycles, you will be able to
was communicated to you. Once you retrieve your see all the companies ‘EVEN’ in which you are holding
‘initial password’, you need enter the ‘initial password’ shares and whose voting cycle is in active status.
and the system will force you to change your password.
3. Select ‘EVEN NO. 110733’ of Bank for which you wish
c) How to retrieve your ‘initial password’? to cast your vote.
(i) If your email ID is registered in your demat account 4.

Now you are ready for e-Voting as the Voting
or with the company, your ‘initial password’ is page opens.
communicated to you on your email ID. Trace the
email sent to you from NSDL from your mailbox. 5. Cast your vote by selecting appropriate options i.e.
Open the email and open the attachment i.e. assent or dissent, verify/modify the number of shares
a .pdf file. Open the .pdf file. The password to for which you wish to cast your vote and click on
open the .pdf file is your 8-digit client ID for NSDL ‘Submit’ and also ‘Confirm’ when prompted.
account, last 8 digits of client ID for CDSL account
or folio number for shares held in physical form. 6. Upon confirmation, the message ‘Vote cast successfully’
The .pdf file contains your ‘User ID’ and your ‘initial will be displayed.
password’.
7. You can also take the printout of the votes cast by you
(ii)
If your email ID is not registered, your ‘initial by clicking on the print option on the confirmation
password’ is communicated to you on your postal page.
address.
8. Once you confirm your vote on the resolution, you will
6. If you are unable to retrieve or have not received the not be allowed to modify your vote.
‘Initial password’ or have forgotten your password:
General Guidelines for shareholders
a) Click on ‘Forgot User Details/Password?’ (If you are
1 Institutional shareholders (i.e. other than individuals,
holding shares in your demat account with NSDL or
HUF, NRI etc.) are required to send scanned copy (PDF/
CDSL) option available on www.evoting.nsdl.com.
JPG Format) of the relevant Board Resolution/ Authority
letter etc. with attested specimen signature of the duly
b) ‘Physical User Reset Password?’ (If you are holding
authorised signatory(ies) who are authorised to vote,
shares in physical mode) option available on
to the Scrutiniser by e-mail to cs.vmanda@gmail.com
www.evoting.nsdl.com.
with a copy marked to evoting@nsdl.co.in.
c)
If you are still unable to get the password by
2. It is strongly recommended not to share your password
aforesaid two options, you can send a request at
with any other person and take utmost care to keep
evoting@nsdl.co.in mentioning your demat account
your password confidential. Login to the e-Voting
number/folio number, your PAN, your name and your
website will be disabled upon five unsuccessful
registered address.
attempts to key in the correct password. In such an
event, you will need to go through the ‘Forgot User
7. After entering your password, tick on Agree to ‘Terms
Details/Password?’ or ‘Physical User Reset Password?’
and Conditions’ by selecting on the check box.
option available on www.evoting.nsdl.com to reset
the password.
8. Now, you will have to click on ‘Login’ button.
3. In case of any queries, you may refer the Frequently
9. After you click on the ‘Login’ button, Home page of
Asked Questions (FAQs) for Shareholders and e-Voting
e-Voting will open.
user manual for Shareholders available at the download
section of www.evoting.nsdl.com or call on toll free no.:
252 | 253
1800-222-990 or contact Ms. Pallavi Mhatre, Manager, 28. The results of voting will be declared and the same
National Securities Depository Ltd., Trade World, ‘A’ Wing, along with the Scrutiniser’s Report will be published
4th Floor, Kamala Mills Compound, Senapati Bapat Marg, on the website of the Bank (www.aubank.in) and the
Lower Parel, Mumbai – 400 013, at the designated email website of NSDL (www.nsdl.com) immediately after
address: pallavid@nsdl.co.in/evoting@nsdl.co.in the declaration of result by the Chairman and the
or at telephone no. +91 22 24994545 who will also same will also be communicated to BSE Limited and
address the grievances connected with the voting the National Stock Exchange of India Limited within 48
by electronic means. Members may also write to the hours from the conclusion of the AGM.
Company Secretary at the email address:
investorrelations@aubank.in or contact at telephone 29. Other information:
no. 0141-4110060/61.
Any person, who acquires shares of the Bank and
becomes member of the Bank after dispatch of
Voting at AGM
the notice and holding shares as on cut-off date i.e.
The Chairman shall, at the AGM, at the end of Friday, 19th July 2019, may obtain the login ID and
discussion on the resolutions on which voting is to be password by sending a request at evoting@nsdl.co.in or
held, allow voting with the assistance of scrutiniser, by contact Bank’s RTA.
use of polling paper/tab voting for all those members
who are present at the General Meeting but have not However, if you are already registered with NSDL for
cast their votes by availing the remote e-Voting facility. remote e-Voting then you can use your existing user ID
and password/PIN for casting your vote. If you forgot
25. Please note the following: your password, you can reset your password by using
‘Forgot User Details/Password’ or ‘Physical User Reset
A member may participate in the AGM even after
Password?’ option available on www.evoting.nsdl.com
exercising his right to vote through remote e-Voting
or contact NSDL at the toll free no.: 1800-222-990.
but shall not be allowed to vote again at the AGM.
You can also update your mobile number and e-mail id
A person, whose name is recorded in the register
in the user profile details of the folio which may be used
of members or in the register of beneficial owners
for sending future communication(s).
maintained by the depositories as on the cut-off date
i.e. Friday, 19th July 2019, only shall be entitled to avail
30. The route map of the venue of the AGM is given in the
the facility of remote e-Voting as well as voting at the
Notice.
AGM through polling paper/tab voting.
26.
The Board of Directors have appointed CS Manoj
Maheshwari, Practicing Company Secretary
(Membership No. FCS: 3355), as the Scrutiniser to
Sd/-
scrutinise the polling and remote e-Voting process in a
MANMOHAN PARNAMI
fair and transparent manner.
COMPANY SECRETARY
27. The Scrutiniser shall after the conclusion of voting at
PLACE: JAIPUR
the AGM, will submit consolidated scrutiniser’s report
of the total votes cast in favour or against, if any, to
the Chairman or a person authorised by him in writing,
Jaipur - 302001, Rajasthan
who shall countersign the same and declare results
(consolidated) within 48 hours from the conclusion of
Tel: +91 0141 4110060
the meeting.
Fax: +91 0141 4110090

Explanatory Statement pursuant to the provisions of Section 102(1) of
Companies Act, 2013
The following Statement sets out all material facts relating as a Non-Executive Director on the Board of the Bank.
to the Special Business mentioned in the above Notice: On appointment, he will be designated as Non-Executive
Director of the Bank to hold office for a term of four (4)
ITEM NO. 5 years commencing from 17th January 2019 and whose office
Mr. Narendra Ostawal (DIN:06530414), who was appointed shall be liable to retire by rotation.
as an Additional Director of the Bank w.e.f. 17th January,
2019 pursuant to the provisions of Section 161(1) and Appointment of Mr. Narendra Ostawal is in compliance with
other applicable provisions of the Companies Act, 2013 the provisions of Section 10A of the Banking Regulation
(the “Act”), holds office up to the date of this AGM of the Act, 1949. He has requisite experience/expertise required
Bank or the last date on which the AGM should have been under Section 10A (2) of the Banking Regulation Act, 1949.
held, whichever is earlier and is eligible for appointment.
In terms of Section 160 of the Act, the Bank has received a The brief profile of Mr. Narendra Ostawal, in terms of the
notice in writing from a Member signifying his intention to Secretarial Standards on General Meetings (SS-2) issued
propose the candidature of Mr. Narendra Ostawal for the by the Institute of Company Secretaries of India has been
office of Director. The candidature of Mr. Narendra Ostawal provided as annexure to the Notice. Mr. Narendra Ostawal
was recommended by the Nomination and Remuneration does not hold any equity shares of the Bank.
Committee (“NRC”) and approved by Board.
Your Directors, therefore, recommend the appointment of
Mr. Narendra Ostawal has furnished consent/declarations Mr. Narendra Ostawal (DIN: 06530414) as a Non-Executive
for his appointment as required under the Act and the Director of the Bank, liable to retire by rotation, as set forth
Rules made thereunder. in Item No. 5 of this Notice.
Mr. Narendra Ostawal leads investment evaluation in No Director other than Mr. Narendra Ostawal himself
the financial services sector for his current employer viz. or any of the Key Managerial Personnel of the Bank or
Warburg Pincus India Private Limited (“WPIPL”). their relatives are, directly or indirectly, concerned or
interested in the Resolution set out at Item No. 5. Further,
He possesses a post graduate diploma in Business Mr. Narendra Ostawal is not related to any Director or Key
Management from Indian Institute of Management, Managerial Personnel of the Bank.
Bangalore, Chartered Accountant from ICAI and Commerce
graduate and he is Managing Director of WPIPL from ITEM NO. 6
1st January 2015 till date. He has 19 years post Chartered In terms of Regulation 17 (6) (a) of Securities and Exchange
Accountancy experience and 16 years post MBA experience Board of India (Listing Obligations and Disclosure
which includes more than 3 years in management consulting Requirements) Regulation, 2015, the Board of Directors
and 13 years in Investment management. shall recommend all fees or compensation (profit linked
commission), if any paid to Non-Executive Directors
Prior to his appointment as Additional Director on the including Independent Directors shall require approval
Board, he was acting as Nominee Director on behalf of of the Shareholders in general meeting. The requirement
Redwood Investment Limited since 30th January 2018. of obtaining approval of shareholders in general meeting
The NRC assessed the profile of Mr. Narendra Ostawal and shall not apply to payment of sitting fees to Non-Executive
found him to be ‘fit and proper’ in terms of Reserve Bank Directors, if made within the limits prescribed under the
of India’s Circular on ‘Fit and proper’ criteria for Directors Companies Act, 2013.
of banks and recommended his appointment to the Board
of Directors. In terms of Sections 152, 160 and other In view of the requirement, Board of Directors of the Bank
applicable provisions of the Act, the Board of Directors of recommended that fees or compensation (profit linked
the Bank, based on the recommendation of the NRC having commission) to be paid to all Non-Executive Directors shall
reviewed the profile of Mr. Narendra Ostawal and found not exceed one percent (1%) of net profit. The Bank has
him a person of integrity, having necessary knowledge, always been in compliance of above said & RBI regulations
experience, expertise and is of opinion that he meets the in this regard and the amount shall not exceed the limit
criteria for being appointed as a Non-Executive Director. prescribed for non-executive directors.
Considering his vast expertise and knowledge in the field
of Investment Management, it would be in the interest No Director other than Non-Executive Directors or any of
of the Bank that Mr. Narendra Ostawal is appointed the Key Managerial Personnel of the Bank or their relatives
254 | 255
are, directly or indirectly, concerned or interested in the it is critical for the Bank to leverage his expertise, knowledge
Resolution set out at Item No.6 and experience. Mr. Agarwal’s achievement in the financial
sector has received numerous recognition. He is recipient
The Board of Directors recommends the passing of the of many business awards notably ‘EY Entrepreneur of the
Special Resolution as set out in Item No. 6 of the Notice. Year 2018’. He is responsible for overall strategic planning
providing guidance to the executive management team of
ITEM NO. 7 the Bank and Head of Departments (HODs) of Treasury, Risk,
Mr. Mannil Venugopalan was appointed as the Independent Audit, Operations, Digital Analytics, HR and Distributions
Director (Part-Time) Chairman of the Bank with effect among other departments that reports to him.
from 19th April 2017 vide RBI Letter bearing Ref. No. DBR.
Appt.No.12183/29.44.003/2016-17 dated 13th April 2017 up In view of above, the Nomination and Remuneration
to a period ending 29th March 2020. Committee (“NRC”), at its meeting held on 22nd April 2019,
reviewed the remuneration being paid to Mr. Sanjay Agarwal
Under the stewardship of Mr. Mannil Venugopalan, as the Managing Director & CEO of the Bank and
the Bank has performed well in all parameters and he recommended a revision in his remuneration, for the
has contributed immensely as Chairman of the Board. approval of the Board.
His foresightedness and guidance helped Bank to achieve
and maintain standards of governance at all levels. Pursuant to the recommendation of the NRC, the Board of
He brings to the Board his rich experience and insights on Directors of the Bank at its meeting held on 22nd April 2019
areas of importance for committees and Board of the Bank. approved the revision in the remuneration by way of salary,
allowances and perquisites payable to Mr. Sanjay Agarwal
In view of this, the Nomination and Remuneration as the Managing Director & CEO of the Bank, subject to the
Committee (“NRC”) of the Board, at its meeting held approval of the Shareholders of the Bank and the Reserve
on 22nd April 2019, reviewed the compensation (profit Bank of India.
linked commission) of Mr. Mannil Venugopalan and
recommended a revision in his compensation (profit linked The brief profile of Mr. Sanjay Agarwal, in terms of the
commission), for the approval of the Board. Pursuant to the Secretarial Standards on General Meetings (SS-2) issued
recommendation of the NRC, the Board of Directors of the by the Institute of Company Secretaries of India has been
Bank at its meeting held on 22nd April 2019, approved the provided as annexure to the Notice.
revision in the compensation (profit linked commission)
payable to Mr. Mannil Venugopalan as the Chairman of the No Director and Key Managerial Personnel of the Bank
Bank, subject to the approval of the Shareholders of the other than Mr. Sanjay Agarwal himself or their relatives
Bank and the Reserve Bank of India. are, directly or indirectly, concerned or interested in the
Resolution set out at Item No. 8 except to the extent of their
The brief profile of Mr. Mannil Venugopalan, in terms shareholding in the Bank.
of the Secretarial Standards on General Meetings (SS-2)
issued by the Institute of Company Secretaries of India Further, Mr. Sanjay Agarwal is not related to any Director or
has been provided as annexure to the Notice. Mr. Mannil Key Managerial Personnel of the Bank.
Venugopalan does not hold any equity shares of the Bank.
The Board of Directors recommends the passing of the
No Director other than Mr. Mannil Venugopalan himself Ordinary Resolution as set out in Item No. 8 of the Notice.
or any of the Key Managerial Personnel of the Bank or
their relatives are, directly or indirectly, concerned or ITEM NO. 9
interested in the Resolution set out at Item No. 7. Further, During the year ended 31st March 2019, under the
Mr. Mannil Venugopalan is not related to any Director or leadership of Mr. Uttam Tibrewal, Whole-Time Director,
Key Managerial Personnel of the Bank. Bank witnessed rapid growth in the retail business with
consistent growth in revenue and profits. Mr. Uttam
The Board of Directors recommends the passing of the Tibrewal has demonstrated his ability to take up higher
Ordinary Resolution as set out in Item No.7 of the Notice. responsibilities and presently, retail assets and liability
verticals report to him. His dynamic vision, strategic focus,
ITEM NO. 8 and entrepreneurial skills continue to guide the growth of
During the year ended 31st March 2019, under the the Bank’s businesses.
leadership of Mr. Sanjay Agarwal, Managing Director &
CEO, the Bank has achieved all-round progress in terms Considering the above, the Nomination and Remuneration
of business growth, profitability, branch expansion, ATM Committee (“NRC”) at its meeting held on 22nd April 2019
network expansion and improved brand equity of the Bank. reviewed the remuneration being paid to Mr. Uttam Tibrewal
In a competitive and rapidly changing Banking sector,

as the Whole-Time Director of the Bank and recommended None of the Director or Key Managerial Personnel of the
a revision in his remuneration, for the approval of the Board. Bank or their relatives are, directly or indirectly, financially
or otherwise, concerned or interested in the Resolution set
Pursuant to the recommendation of the NRC, the Board of out at Item No. 10.
Directors of the Bank at its meeting held on 22nd April 2019,
approved the revision in the remuneration by way of salary, The Board of Directors recommends the passing of the
allowance and perquisites payable to Mr. Uttam Tibrewal as Special Resolution as set out in Item No. 10 of the Notice.
the Whole-time Director of the Bank subject to the approval
of the Shareholders of the Bank and the Reserve Bank of Item No. 11
India. Section 42 of the Companies Act, 2013 read with Rule 14
of the Companies (Prospectus and Allotment of Securities)
The brief profile of Mr. Uttam Tibrewal, in terms of the Rules, 2014 provides that Bank can issue securities including
Secretarial Standards on General Meetings (SS-2) issued non-convertible debentures (NCDs) on a private placement
by the Institute of Company Secretaries of India, has been basis subject to the condition that the proposed offer of
provided as annexure to this Notice. debt securities or invitation to subscribe to debt securities
has been previously approved by the Shareholders of the
No Director and Key Managerial Personnel of the Bank Bank, by means of a special resolution, for each of the
other than Mr. Uttam Tibrewal himself or their relatives are, offers or invitations. In case of an offer or invitation for
directly or indirectly, financially or otherwise, concerned or NCDs, it shall be sufficient if the company passes a special
interested in the Resolution set out at Item No. 9 except to resolution only once in a year for all offer(s) or invitation(s)
the extent of their shareholding in the Bank. for issue of such NCDs on a private placement basis, during
the period of one year from the date of passing of the
Further, Mr. Uttam Tibrewal is not related to any Director or special resolution.
Key Managerial Personnel of the Bank.
Keeping in view the Bank’s projections in domestic
The Board of Directors recommends the passing of the operations, the Bank may need to raise additional funds
Ordinary Resolution at Item No. 9 of the Notice to the in one or more tranches in Indian as well as overseas
members of the Bank. market to maintain the desired capital to risk weighted
assets ratio (CRAR) and to meet the funds requirements
ITEM NO. 10 by issue of debt securities denominated in Indian rupees
In terms of good asset financing led growth in FY 2018-19 or any other permitted foreign currency (including but not
and projected financing needs for FY 2019-20, the Bank limited to long-term bonds, green bonds, non-convertible
will be required to borrow funds for its business needs. debentures, perpetual debt instruments and Tier I / Tier
Also, the Board of Directors of the Bank envisages II Capital Bonds or such other debt securities as may
requirement of funds in future. As per the provisions of be permitted under RBI guidelines from time to time),
Section 180(1) (c) of the Companies Act, 2013, the Board can on a private placement basis and/or for making offers
borrow money subject to the condition that the money to and/or invitations thereof and /or issue(s)/ issuances
be borrowed together with the monies already borrowed thereof, on a private placement basis, during the period of
by the Bank (apart from deposits of money accepted from one year from the date of passing of the special resolution.
public in the ordinary course of its business, temporary
loans obtained from the Company’s bankers in the ordinary Considering the above, the Board of Directors of the Bank
course of business) shall not exceed the aggregate, for the at its meeting held on 22nd April 2019 has proposed to
time being, of the paid-up share capital, free reserves and obtain the consent of the Shareholders of the Bank for
securities premium of Bank, that is to say, reserves not set borrowing/raising funds in Indian currency/ foreign currency
apart for any specific purpose, unless the Shareholders by issue of debt securities in domestic and/ or overseas
have authorised the Board to borrow the monies up to market, in one or more tranches as per the structure and
some higher limits. within the limits permitted by the Reserve Bank of India
and other regulatory authorities to eligible investors of
Hence, it is proposed to empower and authorise the Board an amount not exceeding `12,000 crore (Rupees Twelve
of Directors of the Bank to borrow money from any Financial Thousand Crore), on a private placement basis during a
Institutions (FIs), Foreign Institutional Investors (FII’s), Bodies period of one year from the date of passing of the special
Corporate or Business Associates or any other person or resolution. The said debt securities would be issued by the
entity etc., in excess of paid up capital, free reserves and Bank in accordance with the applicable statutory guidelines,
securities premium of the Bank up to a sum not exceeding for cash either at par or premium to face value depending
` 22,000 crore (Rupees Twenty Two Thousand Crore) for the upon the prevailing market conditions.
purpose of business activities of the Bank.
256 | 257
None of the Director or and Key Managerial Personnel of the Item no. 13
Bank or their relatives are, directly or indirectly, financially Bank through shareholders’ approval on 10th October 2016
or otherwise, concerned or interested in the Resolution set approved an Employee Stock Option Scheme, 2016 (“ESOP
out at Item No. 11. 2016”) for creating a pool of 3,50,000 options at a price of
` 840/- per option and post approval of Bonus Issue, the price
The Board of Directors recommends the passing of the and nos. of options were revised proportionately, and revised
Special Resolution at Item No. 11 of the Notice to the Options were 21,00,000 and revised Exercise Price was ` 140/-
members of the Bank. per option.
Item No. 12 The said ESOP Scheme 2016 was subsequently amended on
To comply with the provisions of SEBI circular 24th January 2017 pursuant to the approval of the shareholders
CIR/IMD/DF-1/67/2017 dated 30th June 2017, the Bank is via postal ballot. The equity shares of the Bank were listed on
required to incorporate enabling provisions in its Articles of 10th July 2017, thereafter the ESOP Scheme 2016 was put up
Association, to carry out any consolidation and re-issuance of to the members for ratification in the Annual General Meeting
debt securities, pursuant to and in terms of the provisions of held on 27th September 2017 which was duly approved.
Regulation 20A of SEBI (Issue and Listing of Debt Securities)
Regulations, 2008, as may be amended, from time to time. Further, Members are hereby informed that total number of
options under the ESOP Scheme 2016 were 21 Lakhs out of
The SEBI circular allows corporates a maximum of 17 which in different tranches, Bank granted 12.35 Lakhs options
International Securities Identification Numbers (ISINs) including options available for reissue and allotted 1.69 Lakhs
maturing in any financial year - a maximum of 12 ISINs for equity shares on exercise of options at a price of ` 140/-
plain vanilla debt securities and a maximum of 5 ISINs for each. The total number of options to be granted under ESOP
structured products/ market linked debt securities. If fresh Scheme 2016 on an accumulated basis are 8.65 Lakhs.
issuances maturing in a financial year need to be made in
excess of the 17 ISINs permitted in that year then prior issue(s) Below is the summary of Options under ESOP Scheme 2016:
under one or more of the existing ISINs need to be reissued. Details of ESOP Scheme 2016
However, to carry out such consolidation and re-issuance of Name of Total Nos. of Options granted Balance Options
debt securities, clause (a) of Regulation 20A of the SEBI (Issue Scheme Options till 31st March 2019 available for Allocation
and Listing of Debt Securities) Regulations, 2008 requires an ESOP 2016 21,00,000 12,35,372 8,64,628
enabling provision in the Article of Association.
The proposal for amendment in the exercise price of options
Pursuant to the terms of the provisions of Section 14
under ESOP Scheme 2016 is based on the following rationale:
of Companies Act, 2013, any alteration in the Articles of
Association of the Bank requires shareholders’ approval, by
1.
Availability of 8.65 Lakhs options for Grant: On
way of a Special Resolution.
approval of amendment of Exercise Price of ESOP Scheme
2016, 8.65 Lakhs options shall be available for grant over
Accordingly, the approval of Members is being sought by way
the years excluding the Options that will be available for
of a Special Resolution as set out at Item No. 12 of this Notice,
re-issue from total ESOP Pool. Grant in ESOP Pool under
authorising for alteration of Articles of Association of the Bank
ESOP Scheme 2015 – Plan A & B have been carried out.
and consequential insertion of new Article no. 6J after the
At present Bank can grant options under ESOP Scheme
Article No. 6I, in the Articles of Association of the Bank.
2016 and 2018.
A Copy of the Articles of Association with the proposed
2. Harmonisation of ESOP Scheme 2016 & ESOP Scheme
changes is available at the registered office of the Bank for
2018: Due to dissimilarity in the exercise price of ESOP
inspection by the Members all working days during normal
Scheme 2016 and the ESOP Scheme 2018 which was
business hours from 10 AM to 5 PM, up to the date of AGM.
framed post listing of the Bank, which is governed by
Securities and Exchange Board of India (Shared Based
None of the Director or and Key Managerial Personnel of the
Employee Benefits) Regulations, 2014. The pricing of
Bank or their relatives are, directly or indirectly, financially or
options under ESOP Scheme 2018 is linked with market
otherwise, concerned or interested in the Resolution set out
price, hence there is need to bring harmonisation in
at Item No. 12.
ESOP Scheme 2016 and ESOP Scheme 2018 in terms of
exercise price.
The Board of Directors recommends the passing of the Special
Resolution at Item No. 12 of the Notice to the members of the
3. Re-Pricing of Exercise Price under ESOP Scheme 2016:
Bank.
In order to have a uniformity in the pricing for Options in

ESOP schemes and considering the quantum of options and Remuneration Committee (‘NRC’) in compliance of
that are yet to be granted under ESOP Scheme 2016, it is Securities and Exchange Board of India (Shared Based
pertinent to revise the exercise price for options available Employee Benefits) Regulations, 2014 with per option
in ESOP Scheme 2016 as determined by the Nomination exercisable into equivalent number of Equity shares.
Disclosures as required under Regulation 6 (2) of Securities and Exchange Board of India (Share Based Employee
Benefits) Regulations, 2014
S.
Particulars Description
No.
1. Brief description of the scheme(s) Total number of options under the ESOP Scheme 2016 was 21 Lakhs out of which
Bank granted 12.35 Lakhs options and 8.65 Lakhs options shall be available for
grant under ESOP Scheme 2016.
2. Total number of options, SARs, shares or 8.65 Lakhs options shall be available for grant under ESOP Scheme
benefits, as the case may be to be granted 2016 excluding the Options that will be available for re-issue from total ESOP Pool.
3. Identification of classes of employees entitled to AU EMPLOYEE STOCK OPTION SCHEME 2016 shall extend to employees of the
participate and be beneficiaries in the scheme(s) Bank as determined by the Nomination and Remuneration Committee(“NRC”). The
scheme shall also be extended to new recruits of the Bank, as may be determined
by NRC from time to time.
4. Requirements of vesting and period of vesting The continuity of employee in the services of the Bank shall be the primary
requirement of the vesting. Options granted under this scheme would vest after
one year but not later than six years from the date of Grant of such options.
5. Maximum period (subject to regulation 18(1) Options granted under this scheme would vest after one year but not later than
and 24(1) of the regulations, as the case may six years from the date of Grant of such options.
be) within which the options / SARs / benefit
shall be vested
6. Exercise price, SAR price, purchase price or Exercise price of options shall be determined as average of weekly high and low of
pricing formula volume weighted average price (VWAP) of AU Small Finance Bank Equity Shares on
the stock exchange having higher trading volume during the last twenty-six weeks
from the day preceding the date of grant.
7. Exercise period and process of exercise The exercise period shall be within 6 years from the date of 1st Vesting date and
employees shall be required to submit their exercise notice electronically/physical
form to the Bank for exercising their options.
8. The appraisal process for determining the The criteria for determining the nos. of Options to be granted to employees decided
eligibility of employees for the scheme(s) on the basis of rating, objective assessment of the performance of employees,
tenure of service, their contribution and proposed role in the Bank.
9. Maximum number of options, SARs, shares, 8.65 Lakhs options shall be available for grant under ESOP Scheme 2016, which is
as the case may be to be issued per employee to be granted by NRC to employees excluding the Options that will be available for
and in aggregate re-issue from total ESOP Pool.
10. Maximum quantum of benefits to be provided As may be decided by Nomination and Remuneration committee of the Board.
per employee under a scheme(s)
11. Whether the scheme(s) is to be implemented The Scheme is administered through a Trust, except corporate action in this regard
and administered directly by the company or including allotment of securities which is to be carried out by the Bank.
through a trust
12. Whether the scheme(s) involves new issue of Both i.e. New issue of shares by Bank and secondary acquisition by the Trust.
shares by the company or secondary acquisition
by the trust or both
13. Amount of loan to be provided for As may be decided by Nomination and Remuneration committee of the Board.
implementation of the scheme(s) by the
company to the trust, its tenure, utilization,
repayment terms, etc.
14. Maximum percentage of secondary acquisition As may be decided by Nomination and Remuneration committee of the Board.
(subject to limits specified under the regulations)
that can be made by the trust for the purposes
of the scheme(s);
258 | 259
Disclosures as required under Regulation 6 (2) of Securities and Exchange Board of India (Share Based Employee
Benefits) Regulations, 2014
S.
Particulars Description
No.
15. Company shall confirm to the accounting The Bank shall confirm to the applicable Accounting Standards, Companies Act,
policies specified in regulation 15 2013 and SEBI guidelines as may be applicable including the disclosure and
accounting policies as specified in the SEBI guidelines and such other guidelines
applicable from time to time shall be complied by the Bank.
16. Method which the company shall use to value The Bank to use one of the applicable methods to value its options and difference
its options or SARs in value of shares and grant price if any shall be amortized and it shall be disclosed
in the Board’s Report. Also the impact of this difference on profits and on Earnings
Per Share (EPS) of the Bank shall be disclosed in the Board’s Report.
17. In case the company opts for expensing of share It is hereby confirmed that the details as required herein will be disclosed in the
based employee benefits using the intrinsic Board’s Report.
value, the difference between the employee
compensation cost so computed and the
employee compensation cost that shall have
been recognized if it had used the fair value,
shall be disclosed in the Directors’ report and
the impact of this difference on profits and on
earnings per share (“EPS”) of the company shall
also be disclosed in the Directors’ report.’
18. Reference of ‘AU Financiers (India) Limited’ where ever used in the said scheme has been replaced with ‘AU Small Finance Bank
Limited’ (“ Bank”) pursuant to obtaining of banking license and becoming Scheduled Commercial Bank.
19. Exercise form for exercising option has been revised in accordance with format available in online software.
As per Securities and Exchange Board of India (Share

Based Employee Benefits) Regulations, 2014, the necessary
amendments and variations to the ESOP Scheme 2016 need
to be approved by the shareholders of the Bank by way of a
Sd/-
special resolution and accordingly the same is being placed
MANMOHAN PARNAMI
before the shareholders for their approval.
COMPANY SECRETARY
None of the Director or any of the Key Managerial
PLACE: JAIPUR
Personnel (KMPs) of the Bank or their relatives are, directly
or indirectly, concerned or interested in the Resolution as
set out in Item No. 13 except to the extent of ESOP granted
Jaipur - 302001, Rajasthan
to KMPs, if any and to the extent of their shareholding in
the Bank.
Tel: +91 0141 4110060/6660666
Fax: +91 0141 4110090
The Board of Directors recommends the passing of special
resolution set out in Item No. 13 of the Notice to the
members of the Bank.

BRIEF PROFILE AND OTHER INFORMATION OF DIRECTORS BEING APPOINTED / RE-APPOINTED / WHOSE
REMUNERATION IS BEING REVISED, AS SET OUT IN THIS NOTICE, IN TERMS OF THE REGULATION 36(3)
OF SEBI (LISTING OBLIGATIONS AND DISCLOSURE REQUIREMENTS) REGULATIONS, 2015 AND THE
SECRETARIAL STANDARD ON GENERAL MEETINGS (SS-2) ISSUED BY THE INSTITUTE OF THE COMPANY
SECRETARIES OF INDIA.
Annexure to item number 5

Mr. Narendra Ostawal
Age 41 Years
Date of first appointment on Board 30th January 2018
Qualification Mr. Narendra Ostawal is qualified & experienced professional and possesses a postgraduate
diploma in Business Management from Indian Institute of Management, Bangalore, Chartered
Accountant from ICAI and a Commerce graduate.
Brief Resume including experience Mr. Narendra Ostawal is the Additional Director (Non-Executive) of the Bank.
He is Managing Director of Warburg Pincus India Private Limited (WPIPL) from 1st January
2015 till date. He has 19 years post Chartered Accountancy experience and 16 years
post MBA which includes more than 3 years in management consulting and 13 years in
Investment management.
Prior to his appointment as Additional Director (Non-Executive) on the Board, he was acting
as Nominee Director on behalf of Redwood Investment Limited from 30th January 2018 to
16th January 2019.
Nature of his expertise in specific Mr. Ostawal has vast experience in the investment evaluation in the financial services sector,
functional areas financial accounting & fund management.
Other Directorship • Warburg Pincus India Private Limited
• Laurus Labs Limited
• D B Power Limited
• DB Power (Madhya Pradesh) Limited
• Diligent Power Private Limited
• Decore Thermal Power Private Limited
• Computer Age Management Services Private Limited
• Sterling Software Private Limited
• Fusion Micro Finance Private Limited
• Indiafirst Life Insurance Company Limited
• Carmel Point Investment India Private Limited
Chairmanship/Membership of Laurus Labs Limited
Committees in other listed entities in Chairman - Stakeholder Committee
which position of Director is held Member - Risk Management Committee
Member - Corporate Social Responsibility Committee
Member - Nomination and Remuneration Committee
Relationship with other Directors, None
Managers and other Key Managerial
Personnel of the Company
No. of equity shares held in the Bank Nil
No. of Board meetings attended 3
during the year
Terms and conditions of appointment Proposed Non-Executive Director, liable to retire by rotation and post approval at AGM, he shall
or re-appointment be director for a period of four (4) years from date of appointment, i.e. 17th January 2019.
Compensation sought to be paid Compensation sought to be paid: Nil

Compensation last drawn: Nil
260 | 261

Mr. Mannil Venugopalan
Age 74 Years
Date of first appointment on Board 27th August 2011
Qualification Mr. Mannil Venugopalan holds Bachelor’s degree in Commerce and Certified Associate of the
Indian Institute of Bankers (CAIIB).
Brief Resume including experience Mr. Mannil Venugopalan is the Independent Director (Part-Time) Chairman of the Bank.
He was appointed w.e.f 27th August 2011 as an Additional Director and was appointed as
Non-Executive Director on 26th September 2012. Subsequently, he was designated as an
Independent Director on 30th May 2013 and reappointed as an Independent Director on
30th March 2015. Pursuant to the RBI approval dated 13th April 2017, his designation was
approved as Independent Director (Part-Time) Chairman of the Bank.
Prior to joining us, he was Managing Director & CEO of Federal Bank, Chairman & Managing
Director of Bank of India, Executive Director of Union Bank of India and held other
leadership positions.
He has over 49 years of experience in the field of Finance and Banking industry.
Nature of his expertise in specific Mr. Venugopalan has experience and expertise in banking and financial services.
functional areas
Other Directorship • LICHFL Asset Management Company Limited
• Shreyas Shipping And Logistics Limited
• Shaolin Trusteeship Private Limited
• Shri Kailash Logistics (Chennai) Limited
• Shivalik Agro Poly Products Limited
• IL&FS Environmental Infrastructure and Services Limited
Chairmanship/Membership of Shreyas Shipping and Logistics Limited
Committees in other listed entities in Member- Audit Committee
which position of Director is held
No. of equity shares held in the Bank Nil
during the year
Terms and conditions of appointment Independent Director (Part-Time) Chairman, not liable to retire by rotation.
or re-appointment
Compensation sought to be paid Compensation Sought to be Paid: Profit linked commission of
` 25,00,000/- (Rupees Twenty Five Lakh only) subject to approval of RBI and
sitting fees for attending the Board & Committee Meetings.
Compensation Last Drawn: Compensation (Profit linked commission
of ` 17,00,000/- (Rupees Seventeen lakh only) as approved by RBI and
sitting fees for attending the Board & Committee Meetings.

Mr. Sanjay Agarwal
Age 48 Years
Date of first appointment on Board 22nd January, 2003
Qualification Mr. Sanjay Agarwal is Chartered Accountant and holds Bachelor’s degree in Commerce from
the Government College, Ajmer.
Brief Resume including experience Mr. Sanjay Agarwal is the Managing Director & CEO of the Bank. He is Chartered Accountant
and holds Bachelor’s degree in Commerce from the Government College, Ajmer. He has been
associated with the organization since 10th January, 1996 and was first appointed as Managing
Director on 14th February 2008. Subsequently, he was re-appointed as Managing Director on
14th February 2013. Pursuant to the RBI approval dated 13th April 2017, his designation was
approved as a Managing Director & CEO with effect from 19th April 2017. He has over 23 years
of experience in the Banking and Finance industry.
Nature of his expertise in specific Mr. Agarwal has vast experience in field of Accounting, Financial Services, Credit Risk
functional areas Management, Treasury Management and Strategic planning.
Other Directorship Nil
Chairmanship/Membership of Nil
Committees in other listed entities in
No. of equity shares held in the Bank 5,67,66,359 equity shares i.e. 19.42% of Paid up Share Capital.
during the year
Terms and conditions of appointment Executive Director liable to retire by rotation
or re-appointment
Remuneration sought to be paid Remuneration details sought to be paid: Covered in Item No.8 of the Notice of AGM and is
subject to approval of Reserve Bank of India and members of the Bank.
Remuneration last Drawn: Basis Salary, allowances & other benefits were
` 1.725 Crore p.a. and other perquisites as approved by RBI vide its letter dated
21st February 2019.

Mr. Uttam Tibrewal – Whole-Time Director
Age 48 Years
Date of first appointment on Board 22nd January, 2005
Qualification Mr. Uttam Tibrewal holds a Bachelor’s degree in Commerce from Delhi University.
Brief Resume including experience Mr. Uttam Tibrewal is the Whole-Time Director of the Bank. He has been associated with
the organization since the year 2003 as Head of Business Operations and was appointed as
Whole-Time Director on 14th February 2008. Subsequently, he was reappointed as Whole-
Time Director on 14th February 2013. Pursuant to the RBI approval dated 13th April 2017, his
designation was approved as a Whole-Time Director of the Bank with effect from 19th April
2017. He has over 22 years of experience in the financial services & retail.
Nature of his expertise in specific Mr. Uttam Tibrewal has vast experience in the field financial services, including Financing to
functional areas Small Business covering MSMEs and retail loans.
Other Directorship Nil
Chairmanship/Membership of Nil
Committees in other listed entities in
No. of equity shares held in the Bank 35,44,673 equity shares i.e. 1.21% of Paid up Share Capital.
during the year
Terms and conditions of appointment Executive Director liable to retire by rotation
or re-appointment
Remuneration sought to be paid Remuneration details sought to be paid: Covered in Item No.9 of the Notice of AGM and is
subject to approval of Reserve Bank of India and members of the Bank.
Remuneration Last Drawn: Basis Salary, allowances & other benefits were ` 1.495 Crore p.a.
and other perquisites as approved by RBI vide its letter dated 21st February 2019.
262 | 263
Route Map of the Venue for Annual General Meeting to be held on
Friday, 26th July 2019 at 04:00 p.m.
ATTENDANCE SLIP
CIN: L36911RJ1996PLC011381
Registered Office: 19 - A, Dhuleshwar Garden, Ajmer Road, Jaipur - 302001, Rajasthan
I hereby record my presence at the 24th ANNUAL GENERAL MEETING (“AGM”) of AU SMALL FINANCE BANK LIMITED on
Friday, 26th July 2019 at the Suryavanshi Mahal – Ground, Floor, ITC Rajputana, Palace Road, Jaipur - 302006, Rajasthan,
India at 04:00 p.m.
Folio No.............................................. DP ID............................................ Client ID................................................................................
Name of Member....................................................................................................................................................................................
Name of Proxy Holder............................................................................................................................................................................
Number of Shares Held..........................................................................................................................................................................
Signature of Member/Proxy
Notes: Members/Proxy holders are requested to produce the attendance slip duly signed for admission to the
Meeting hall.
Notes
Form No. MGT-11
Proxy Form
[Pursuant to section 105(6) of the Companies Act, 2013 and rule 19(3) of the Companies
(Management and Administration) Rules, 2014]
CIN: L36911RJ1996PLC011381
Name of the Bank: AU SMALL FINANCE BANK LIMITED
Registered office: 19 – A, Dhuleshwar Garden, Ajmer Road, Jaipur - 302001, Rajasthan
Website: www.aubank.in | E-mail: investorrelations@aubank.in
Name of the member(s):........................................................................................................................................................................

Registered Address:................................................................................................................................................................................
E-mail Id:..................................................................................................................................................................................................
Folio No/Client Id:...................................................................................................................................................................................
DP ID:........................................................................................................................................................................................................
I/We____________, being the member(s) of AU SMALL FINANCE BANK LIMITED, holding _________ shares of the above-named
Bank, hereby appoint
1. Name:………………………........................................…………………Address:……………………………................……………………………………...
E-mail ID: ………………………......................................…………………Signature…………………………………..................…………or failing him
2. Name:…………………………...................................……………………Address:………………………..............…………………………………………….
E-mail ID: ………………………......................................…………………Signature…………………..................…………………………or failing him
3. Name:…………………………..................................……………………Address:………………………...............…………………………………………….
E-mail ID: ………………………......................................…………………Signature…………………….........................................………………………
as my/our proxy to attend and vote (on a poll) for me/us and on my/our behalf at the 24th AGM of the Bank, to be held
on Friday, 26th July 2019 at 04:00 p.m. at Suryavanshi Mahal – Ground, Floor, ITC Rajputana, Palace Road, Jaipur - 302006,
Rajasthan, India and/or at any adjournment thereof in respect of such resolutions as indicated below: -
S. No. Resolution For Against
1. To consider and adopt the Audited Financial Statements of the Bank for the Financial Year ended
31st March 2019 and the reports of the Board of Directors and the Auditors thereon
2. To declare dividend of ` 0.75 per equity share of ` 10 each for the Financial Year 2018-19.
3. To appoint a Director in place of Mr. Uttam Tibrewal (DIN: 01024940), who retires by rotation and
being eligible, has offered himself for re-appointment
4. To ratify the appointment of M/S S.R. BATLIBOI & ASSOCIATES LLP, Chartered Accountants
(Registration No. 101049W/E300004) as the Statutory Auditors of the Bank
5. To appoint Mr. Narendra Ostawal (DIN: 06530414) as a Director (Non-Executive)
6. To approve fees or compensation (profit linked commission) payable to Non-Executive Directors,
including Independent Directors
7. To revise the compensation (Profit Linked Commission) payable to Mr. Mannil Venugopalan
(DIN:00255575), as the Independent Director (Part-Time) Chairman
8. To revise the remuneration payable to Mr. Sanjay Agarwal (DIN 00009526), as the
Managing Director & CEO
9. To revise the remuneration payable to Mr. Uttam Tibrewal (DIN: 01024940), as the
Whole-time Director
10. To authorise Board of Directors to borrow money in excess of paid up capital, free reserves and
securities premium of Bank u/s 180 (1) (c) of the Companies Act, 2013
11. To issue of securities/bonds/other permissible instruments, in one or more tranches
12. To alter Article of Association of the Bank
13. To approve amendments in Employee Stock Option Scheme 2016
Signed this______________ day of______ 2019
Affix
Signature of shareholder ` 1/-
Signature of Proxy Holder(s) Revenue
Stamp
Notes:
1. This form of proxy in order to be effective should be duly completed and deposited at the Registered Office of the
Bank addressed to the ‘Company Secretary’, not later than 48 hours before the commencement of the Meeting.
2. A person can act as proxy on behalf of Members up to and not exceeding fifty and holding in the aggregate not more
than ten percent of the total share capital of the Bank carrying voting rights. Further, a Member holding more than
ten percent of the total share capital of the Bank carrying voting rights, may appoint a single person as proxy and
such person shall not act as proxy for any other person or Member.
It is optional to put a (√) in the appropriate column against the Resolutions indicated in the Box. If you leave the
‘For’ or ‘Against’ column blank against any or all Resolutions, your proxy will be entitled to vote in the manner as
he/she thinks appropriate.
Notes
Updation Form for Shareholders
UPDATION OF EMAIL ID & BANK ACCOUNT DETAILS

* Updation of contact details: Kindly update your email id and contact details in the below mentioned block.
Email ID:
Tel.No./ Mobile No.
Updation of Bank Details
Name of First/Sole shareholder

Name of the Bank in Full & Branch
Bank A/C No. as appearing on the Cheque leaf
IFSC Code
MICR Code
PAN
I/We hereby declare that the particulars given above are correct and complete. If the transaction is delayed because of
incomplete or incorrect information, I/we would not hold the Registrars and Transfer Agents responsible. I/We undertake
to inform any subsequent changes in the above particulars before the relevant Book closure /Record Date(s).
Place:
Date: Signature of Sole/First Holder
Please attach the photocopy of a Cheque or a blank cancelled Cheque issued by your Bank relating to your above bank
account for verifying the accuracy of the 9 Digit MICR code number/IFSC Code.
Shareholders holding shares in Physical Mode, please Shareholders holding shares in Dematerialised form,
send these details to: please send these details to:
Link Intime India Pvt. Ltd.
C-101, 247 Parks, L.B.S. Marg, Vikhroli (west) The Depository Participant with whom your Demat
Mumbai 400083 Account is maintained
Enclosures:
1. Self-attested copy of PAN Card
2. Self-attested copy of Residence Proof (Any one – Voter ID/Passport/Driving License/ AADHAAR Card)
3. Cancelled Blank Cheque leaf.
4. Signature attestation by Manager of Scheduled Commercial Bank/ AU Small Finance Bank Limited
Notes
Notes
Notes
Shareholder’s Satisfaction Survey

We at AU Small Finance Bank Limited have always strived to provide the best services to our
investors and customers while maintaining the highest level of Corporate Governance in the
practices followed by the Bank. As a part of our constant endeavour to improve shareholder
service standards, we seek your valuable feedback by filling the questionnaire by scanning
QR Code the QR code or by clicking on this link https://bit.ly/2I9FxGp.
Safe Harbor
This Annual Report contains forward looking information to enable investors to comprehend our prospects and take investment decisions. This report and other statements
– written and oral – that we periodically make contain forward looking statements that set out anticipated results based on the management’s plans and assumptions.
We have tried wherever possible to identify such statements by using words such as ‘anticipate’, ‘estimate’, ‘expects’, ‘projects’, ‘intends’, ‘plans’, ‘believes’, and words of
similar substance in connection with any discussion of future performance. We cannot guarantee that these forward-looking statements will be realised, although we
believe we have been prudent in our assumptions. The achievements of results are subject to risks, uncertainties and even inaccurate assumptions. Should known or
unknown risks or uncertainties materialise, or should underlying assumptions prove inaccurate, actual results could vary materially from those anticipated, estimated or
projected. Readers should bear this in mind. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future
events or otherwise.
Disclaimer
It must be distinctly understood, that the Reserve Bank of India does not undertake any responsibility for the financial soundness of the Bank or for the correctness of any
of the statements made or opinion expressed in this connection.
Standing strong on our deep roots of wisdom, we are making a Corporate Profile
Statutory Reports
doorway to the new world of banking. We have the legacy of 24

years, vigour of 2 years and a journey of lifetime... Bank on AU
Today. Tomorrow. Forever.

REGISTERED OFFICE CORPORATE OFFICE HEAD OFFICE
19-A, Dhuleshwar Garden, Ajmer Road, 5th Floor, E-Wing, Kanakia Zillion, Bank House, Mile 0, Ajmer Road,
Jaipur – 302 001, Rajasthan, India Junction of CST and L.B.S. Road, Kurla West, Jaipur – 302001, Rajasthan, India
Mumbai – 400070, Maharashtra, India
Website: www.aubank.in | Email id: investorrelations@aubank.in | Phone: 0141 4110060/61/6660666

CIN: L36911RJ1996PLC011381

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Growing the right way

Statutory Reports Financial Statements

AU Small Finance Bank Limited

Growth Attributes BALANCE SHEET SIZE (` in crore)

Strong performance 32,623

LOAN ASSETS UNDER

ACTIVE LOAN ACCOUNTS (No.)

14.3 10,28,726 14.0

14.7 5,31,062 13.7

42 bps 94% 35 bps

2.0 7.9 3,163

2.0 8.4 2,281

1.3 5.5 19.3

1.3 7.0 19.3

2 bps 145 bps

RETURN ON AVERAGE CAPITAL

19,422 1.5 16.0

7,923 2.0 18.4

145% 56 bps 246 bps

AU Small Finance Bank Limited

Annual Report 2018-19

• Aspiring that no Indian

• Bias for action,

BIAS FOR ACTION

AU Small Finance Bank Limited

VEHICLE COMMERCIAL TRACTOR

TWO-WHEELER SECURED HOME

GOLD AGRI-SME CONSUMER

Annual Report 2018-19

LIFE & HEALTH GENERAL & FIRE

AU Small Finance Bank Limited

Annual Report 2018-19

Over the years, we have maintained a consistent

See page 32-49

See page 50-73

AU Small Finance Bank Limited

Annual Report 2018-19

Mr. Uttam Tibrewal

AU Small Finance Bank Limited

Annual Report 2018-19

During the year under review, our

AU Small Finance Bank Limited

Managing Director and CEO’s Review

I am assured that being a young,

Annual Report 2018-19

Also, last year there was stringent

AU Small Finance Bank Limited

Being a bank, we maintained healthy

Annual Report 2018-19

learning and growth; collaboration and challenges the Digital

AU Small Finance Bank Limited

Annual Report 2018-19

AU Small Finance Bank Limited

Whole Time Director’s Message

We are focussing on the 4D (Data,

Annual Report 2018-19

AU Small Finance Bank Limited

For over two decades, we

• Aspiring that no Indian

• Bias for action,