Revised September 2015

Dealer Service Instructions for:

Safety Recall R03

Wireless Ignition Node Module
NOTE: This recall replaces Safety Recall L25. Safety Recall L25 is being
cancelled. All vehicles must have this recall performed regardless whether
Safety Recall L25 was performed.
NOTE: The labor operations numbers have been updated.

Models

2009 - 2010 (JC) Dodge Journey

NOTE: This recall applies only to the above vehicles built through January 25, 2010
(MDH 012500).
2008 - 2010 (RT) Dodge Grand Caravan / Chrysler Town & Country
NOTE: This recall applies only to the above vehicles built through May 17, 2010
(MDH 051700).

IMPORTANT: Some of the involved vehicles may be in dealer used vehicle inventory.
Dealers should complete this recall service on these vehicles before retail delivery. Dealers
should also perform this repair on vehicles in for service. Involved vehicles can be determined
by using the VIP inquiry.

Subject

The Wireless Ignition Node (WIN) Module on about 55,000 of the above vehicles
may have unintentional movement of the Frequency Operated Button Ignition Key
(FOBIK) from the “ON” to the “Accessory” position while driving. This could
cause unintended engine shut off and increase the risk of a crash.

Repair

The WIN module and FOBIK’s must be replaced. Vehicles equipped with an
Electronic Steering Column Lock (ESCL), must also replace the ESCL.
 Copyright 2015, FCA US LLC, All Rights Reserved (wah)
 Safety Recall R03 – Wireless Ignition Node Module Page 2

Parts Information

Dodge Journey (JC) Models

SPECIAL NOTE: The original “Valet Key” must be transferred from the
original FOBIK to the new FOBIK.
NOTE: All of the WIN Module Packages listed below come with two new
preprogrammed FOBIK’s.
CAUTION: If the vehicle is equipped with aftermarket equipment/upfits,
such as a Mopar Aftermarket Remote Start kit, sales code XBM will be
identified in VIP under “Dealer Installed Equipment”. For these vehicles the
WIN part number selected must include XBM as one of the supported sales
codes or the installed WIN will NOT provide the aftermarket functionality.
Verify the correct WIN usage before installation.
Part Number Description
CBXZR03HAA WIN Module Package
(with sales code XBM)
CBXZR031AA WIN Module Package
(with sales code GXR / without XBM and YAB)
CBXZR032AA WIN Module Package
(with sales code GXR and YAB / without GXN)
CBXZR034AA WIN Module Package
(with sales code GXN)
Each of the above packages contains the following components:
Quantity Description
1 Module, Wireless Ignition Node
2 FOBIK

CBXZR03MAA WIN Module Package (includes two SKIM key blanks)

(without sales code XBM, GXN AND GXR)

Each of the above packages contains the following components:

Quantity Description
1 Module, Wireless Ignition Node
2 Blank, SKIM Key (not programmed)
Each dealer to whom vehicles in the recall were assigned will receive enough WIN
Module Packages to service about 20% of those vehicles.
 Safety Recall R03 – Wireless Ignition Node Module Page 3

Parts Information (Continued)

Chrysler Town & Country (RT) Models

SPECIAL NOTE: The original “Valet Key” must be transferred from the
original FOBIK to the new FOBIK.
CAUTION: If the vehicle is equipped with aftermarket equipment/upfits,
such as a Mopar Aftermarket Remote Start kit, sales code XBM will be
identified in VIP under “Dealer Installed Equipment”. For these vehicles the
WIN part number selected must include XBM as one of the supported sales
codes or the installed WIN will NOT provide the aftermarket functionality.
Verify the correct WIN usage before installation.
NOTE: All of the WIN Module Packages listed below come with two new
preprogrammed FOBIK’s.

CBXZR035AA WIN Module Package

(with sales code GXW, JRA, JRC, 5I5 / without XBM and YAB)

CBXZR037AA WIN Module Package

(with sales code GXW and 5I5 / without XBM, JRA and YAB)

CBXZR038AA WIN Module Package

(with sales code GXW, JRA, JRC, YAB and 5I5)

CBXZR03JAA WIN Module Package

(with sales code GXW, XBM and 5I5 / without JRA and YAB)

CBXZR03KAA WIN Module Package

(with sales code GXW, XBM, JRA, JRC and 5I5 / without YAB)

CBXZR03BAA WIN Module Package

(with sales code GXW, YAB and 5I5 / without JRA)

CBXZR033AA WIN Module Package

(with sales code GX1, JRA, JRC and 5I5)

Each of the above packages contains the following components:

Quantity Description
1 Module, Wireless Ignition Node
2 FOBIK
Each dealer to whom vehicles in the recall were assigned will receive enough
WIN Module Packages to service about 20% of those vehicles.
 Safety Recall R03 – Wireless Ignition Node Module Page 4

Parts Information (Continued)

Dodge Grand Caravan (RT) Models

SPECIAL NOTE: The original “Valet Key” must be transferred from the
original FOBIK to the new FOBIK.

CAUTION: If the vehicle is equipped with aftermarket equipment/upfits,

such as a Mopar Aftermarket Remote Start kit, sales code XBM will be
identified in VIP under “Dealer Installed Equipment”. For these vehicles the
WIN part number selected must include XBM as one of the supported sales
codes or the installed WIN will NOT provide the aftermarket functionality.
Verify the correct WIN usage before installation.

NOTE: All of the WIN Module Packages listed below come with two new
preprogrammed FOBIK’s.

CBXZR03HAA WIN Module Package

(with sales code XBM and 5I3 / without JRA)

CBXZR031AA WIN Module Package

(with sales code GXW and 5I3 / without XBM, JRA and YAB)

CBXZR036AA WIN Module Package

(with sales code GXW, JRA, JRC, 5I3 / without XBM and YAB)

CBXZR039AA WIN Module Package

(with sales code GXW, JRA and 5I3 / without XBM, JRC and YAB)

CBXZR03AAA WIN Module Package

(with sales code GXW, XBM, JRA, JRC and 5I3 / without YAB)

Each of the above packages contains the following components:

Quantity Description
1 Module, Wireless Ignition Node
2 FOBIK
Each dealer to whom vehicles in the recall were assigned will receive enough
WIN Module Packages to service about 20% of those vehicles.
Safety Recall R03 – Wireless Ignition Node Module Page 5

Parts Information (Continued)

CBTTP57LAA Lock, Electronic Steering Column (ESCL)

(All vehicles without sales code ABD)

CBXZR03NAA Harness, WIN Jumper Wire (JC with manual

transaxle only – sales code DBB)

Parts Return

No parts return required for this campaign.

Special Tools

The following special tools are required to perform this repair:

 NPN wiTECH VCI Pod Kit
 NPN Laptop Computer
 NPN wiTECH Software

Special Service Instructions

All customers will receive two new FOBIK’s as part of this recall procedure. If a
customer purchased additional FOBIK’s and/or SKIM key(s) prior to this recall, all
additional undamaged functioning FOBIK’s and/or SKIM key(s) will be replaced
at no charge to the customer.
NOTE: A broken/damaged FOBIK that has been replaced in the past will not be
exchanged for a new FOBIK. Only additional undamaged functioning
FOBIK’s and/or SKIM key(s) that the customer purchased in the past will be
exchanged.
The customer must present all additional working FOBIK’s and/or SKIM key(s)
(purchased in the past) at the time the recall is performed to receive credit for any
additional FOBIK’s and/or SKIM key(s).
Depending on FOBIK and/or SKIM key(s) availability, customers may have to
return at a future date to receive any additional FOBIKS.
 Safety Recall R03 – Wireless Ignition Node Module Page 6

Service Procedure

A. Interrogate WIN Module

1. Electronically interrogate the WIN module using a wiTECH scan tool and the
following procedure:
a. Connect the wiTECH VCI pod to the vehicle data link connector located
under the steering column.
b. Place the ignition in the “RUN” position.
c. Open the wiTECH Diagnostic application.
d. Starting at the “Select Tool” screen, select the row/tool for the wiPOD
device you are using and then select “Next”.
e. Enter your “User id” and “Password”, then select “OK”.
f. Select the “Finish” tab at the bottom of the screen.
g. From the “Vehicle View” screen, click on the “WCM” icon.
h. Select the “ECU Details” tab.
i. Read the “Supplier ID” line from the list of information.
 If the Supplier ID information indicates that the vehicle is equipped with a
“Marquardt” WIN Module, no further action is required. Disconnect the
wiTECH scan tool and return the vehicle to the customer.

 If the Supplier ID information indicates that the vehicle is equipped with a

“Siemens” or “Continental” WIN Module, install a WIN detent package.
Continue with Step 2 of this procedure.

2. Select the “Data” tab.

Safety Recall R03 – Wireless Ignition Node Module Page 7

Service Procedure (Continued)

3. From the wiTECH list, read and record the tire pressure sensor identification
number for each tire location.
CAUTION: The tire pressure sensor identification number for each tire
location will be installed into the new WIN module. The new WIN module
does not have the tire pressure sensor identification numbers programmed
into the new WIN module. They must be installed manually using the
wiTECH scan tool.
NOTE: Use the information below to assist in installing the correct tire
pressure sensor identification number to the correct tire location:

 Tire 1 = Left Front Tire

 Tire 2 = Right Front Tire

 Tire 3 = Right Rear Tire

 Tire 4 = Left Rear Tire

 Tire 5 = Spare Tire

4. Turn the FOBIK to the “OFF” position and remove it from the WIN module.

5. Remove the wiTECH pod from the vehicle.

6. Continue with:
 For RT models, Section B. WIN Module Replacement.

 For JC models, Section C. WIN Module Replacement.

 Safety Recall R03 – Wireless Ignition Node Module Page 8

Service Procedure (Continued)

B. WIN Module Replacement (RT models)

SPECIAL NOTE: Verify that all FOBIK button functions are operational
before beginning this service procedure. Note any inoperative FOBIK
functions on the work order to prevent any misunderstandings between the
customer and the dealership. The cost to repair any inoperative FOBIK
button function(s) is the responsibility of the vehicle owner.

1. Disconnect and isolate the battery INSTRUMENT PANEL

SIDE COVER
negative cable.
WARNING: Wait two minutes
for the system reserve capacitor
to discharge before performing
this service procedure. Failure
to do this may result in serious
or fatal injury.

2. Remove and save the instrument KNEE

panel side cover (Figure 1). BLOCKER

Figure 1 – Instrument Panel Side Cover and

Knee Blocker
3. Remove and save the knee blocker
(Figure 1).
CENTER STACK CENTER
BEZEL STACK BEZEL
4. Remove and save the instrument HOOD

panel defroster cover located at

the base of the windshield.

5. Loosen the set screw and remove

the gear shift knob.

6. Remove and save the center stack

bezel hood (Figure 2).
Figure 2 – Center Stack Bezel Hood
Safety Recall R03 – Wireless Ignition Node Module Page 9

Service Procedure (Continued)

7. Remove and save the lower center STORAGE

stack storage bin retaining screws. BIN

8. Slide the lower center stack

storage bin rearward, but do not
remove it from the vehicle
(Figure 3).

9. Remove and save the instrument

panel center stack bezel (Figure 4).

Figure 3 - Center Stack Storage Bin

CENTER STACK
BEZEL

Figure 4 – Center Stack Bezel

 Safety Recall R03 – Wireless Ignition Node Module Page 10

Service Procedure (Continued)

10. Using a plastic trim stick, carefully

WIN MODULE
remove and save the WIN module BEZEL
bezel (Figure 5).

PLASTIC
TRIM STICK

Figure 5 – WIN Module Bezel

HEADLIGHT PLASTIC
SWITCH BEZEL TRIM STICK

11. Using a plastic trim stick, carefully

remove and save the headlight
switch bezel (Figure 6).

Figure 6 – Headlight Switch Bezel

 Safety Recall R03 – Wireless Ignition Node Module Page 11

Service Procedure (Continued)

INSTRUMENT PANEL
CLUSTER HOOD
ASSEMBLY

Figure 7 – Instrument Panel Cluster Hood Assembly

12. Remove and save the instrument

panel cluster hood assembly WIN
MODULE
(Figure 7).

13. Disconnect the electrical connector

from the original WIN module
(Figure 8).

14. If equipped, disconnect coaxial

electrical cable connector from the
original WIN module.
ELECTRICAL
CONNECTORS
15. Remove and save the retaining
screws from the original WIN Figure 8 – WIN Module
module.
 Safety Recall R03 – Wireless Ignition Node Module Page 12

Service Procedure (Continued)

16. Remove and discard the original WIN module.

NOTE: A WIN module detent ring may have been previously installed in
Recall L25. This detent ring is not to be transferred and/or reused on the
new WIN module.

17. For vehicles equipped with Electronic Steering Column Lock (ESCL),
perform the following procedure:
a. Disconnect the electrical connector at the original ESCL.

b. Remove and discard the original ESCL from the steering column.

c. Install the new ESCL into the steering column.

d. Connect the electrical connector to the new ESCL.

18. Place the new WIN module into position in the instrument panel and install
retaining screws. Tighten retaining screws to 22 in. lbs. (2.5 N·m).

19. Connect the electrical connector to the new WIN module (Figure 8).

20. If equipped, connect the coaxial electrical cable connector to new WIN module
(Figure 8).

21. Install the instrument panel cluster hood assembly (Figure 7).

22. Install the headlight switch bezel (Figure 6).

23. Install the WIN module bezel (Figure 5).

24. Install the instrument panel center stack bezel (Figure 4).

25. Install the lower center stack storage bin and retaining screws (Figure 3).
 Safety Recall R03 – Wireless Ignition Node Module Page 13

Service Procedure (Continued)

26. Install the center stack bezel hood (Figure 2).

27. Install the gear shift knob and tighten the set screw.

28. Install the instrument panel defroster cover.

29. Install the knee blocker (Figure 1).

30. Install the instrument panel side cover (Figure 1).

31. Connect the negative battery cable and tighten the negative cable clamp nut to
45 in. lbs. (5 N·m).

32. Transfer the valet keys from the original FOBIK’s to the new FOBIK’s.

33. Continue with Section D. WIN Module Programming (All models).

 Safety Recall R03 – Wireless Ignition Node Module Page 14

Service Procedure (Continued)

C. WIN Module Replacement (JC models)

SPECIAL NOTE: Verify that all FOBIK button functions are operational
before beginning this service procedure. Note any inoperative FOBIK
functions on the work order to prevent any misunderstandings between the
customer and the dealership. The cost to repair any inoperative FOBIK
button function(s) is the responsibility of the vehicle owner.

1. Disconnect and isolate the battery negative cable.

WARNING: Wait two minutes for the system reserve capacitor to
discharge before performing this service procedure. Failure to do this may
result in serious or fatal injury.

2. Remove and save the instrument panel knee blocker panel (Figure 9).

3. Remove and save the knee blocker steel support plate (Figure 9).

KNEE BLOCKER
STEEL SUPPORT
PLATE

KNEE BLOCKER
PANEL

Figure 9 – Knee Blocker Panel and Knee Blocker Steel Support Plate
Safety Recall R03 – Wireless Ignition Node Module Page 15

Service Procedure (Continued)

INSTRUMENT
CLUSTER BEZEL

Figure 10 – Instrument Cluster Bezel

4. Remove and save the upper and

lower steering column shroud. INSTRUMENT
CLUSTER ASSEMBLY

5. Remove and save the instrument

cluster bezel (Figure 10).

6. Remove and save the instrument

cluster assembly (Figure 11).

7. Disconnect the WIN module

electrical connector and the
antenna connector from the WIN Figure 11 – Instrument Cluster Assembly
module.
 Safety Recall R03 – Wireless Ignition Node Module Page 16

Service Procedure (Continued)

WIN MODULE
TRIM RING

Figure 12 – WIN Module Trim Ring

8. Utilize a trim stick, or equivalent, gently pry WIN module trim ring away from
the instrument panel (Figure 12).

9. Remove the lower WIN module attaching screw.

10. Remove the lower WIN module bracket attaching screw.

11. Rotate the WIN module and bracket to assist in removal from the instrument
panel.

12. Remove and save the remaining WIN module mounting screws.
 Safety Recall R03 – Wireless Ignition Node Module Page 17

Service Procedure (Continued)

WIN
MODULE

WIN MODULE
DETENT RING

Figure 13 – WIN Module

13. Remove and discard the original WIN module and detent ring (Figure 13).
NOTE: A WIN module detent ring may have been previously installed in
Recall L25. This detent ring is not to be transferred and/or reused on the
new WIN module.

14. For vehicles equipped with Electronic Steering Column Lock (ESCL),
perform the following procedure:
a. Disconnect the electrical connector at the original ESCL.
b. Remove and discard the original ESCL from the steering column.
c. Install the new ESCL into the steering column.
d. Connect the electrical connector to the new ESCL.
 Safety Recall R03 – Wireless Ignition Node Module Page 18

Service Procedure (Continued)

15. For vehicles equipped with manual transaxle (sales code DBB), install the
jumper wire harness to the vehicle harness and the new WIN module.

16. Rotate and position the new WIN module and bracket into the instrument panel
opening.

17. Install the lower WIN module bracket attaching screw.

18. Install the lower WIN module attaching screw.

19. Install the remaining WIN module mounting screws.

20. If equipped, connect the coaxial electrical cable connector to new WIN
module.

21. Install the WIN module trim ring (Figure 12).

22. Install the WIN module bracket attaching screw.

23. Install the instrument cluster into the instrument panel (Figure 11).

24. Install the instrument cluster bezel (Figure 10).

25. Install the upper and lower steering column shroud.

26. Install the knee blocker steel support plate (Figure 9).

27. Install the instrument panel knee blocker panel (Figure 9).

28. Connect the negative battery cable and tighten the negative cable nut to
45 in. lbs. (5 N·m).

29. Transfer the valet keys from the original FOBIK’s to the new FOBIK’s.

30. Continue with Section D. WIN Module Programming (All models).

 Safety Recall R03 – Wireless Ignition Node Module Page 19

Service Procedure (Continued)

D. WIN Module Programming (All models)

NOTE: The wiTECH scan tool must be used to perform this recall. The
wiTECH software is required to be at the latest release level before
performing this procedure.

SPECIAL NOTE: The original “Valet Key” must be transferred from the
original FOBIK’s to the new FOBIK’s.

NOTE: Have the unique vehicle PIN number readily available before running
the programming routine.

CAUTION: Programming the WIN module is done using the wiTECH

diagnostic scan tool and a PIN number to enter secure access mode.

CAUTION: If three attempts are made to enter secure access mode using an
incorrect PIN, secure access mode will be locked out for one hour. To exit this
lockout mode, turn the ignition to the “RUN” position for one hour and then
enter the correct PIN number. Be certain that all accessories are turned OFF.
Also, monitor the battery state and connect a battery charger if necessary.

1. Connect a battery charger to the vehicle.

2. Connect the scan tool to the vehicle.

3. Start a wiTECH session.

4. From the “Vehicle View” screen, select “WCM”.

5. Select the “Miscellaneous Functions” tab.

6. Select “WIN Replaced”.

7. Follow the wiTECH screen prompts to complete the WIN module

programming.

8. Enter the PIN number when prompted.

9. Cycle the ignition after routine completion.

 Safety Recall R03 – Wireless Ignition Node Module Page 20

Service Procedure (Continued)

10. Return to the “Miscellaneous Functions” tab screen.

11. Select “PCM Replaced”.

NOTE: The wiTECH scan tool will display the following message:
“IMPORTANT!!! Use this function ONLY when the PCM has been replaced.
WARNING!!! Running "PCM Replaced" in any other case may cause the
loss of valid secret key information in the PCM, which will require cutting
and programming of new keys!!!”
Disregard the above message displayed on the wiTECH scan tool and click
on the “Continue” button.

12. Follow the wiTECH screen prompts to complete the PCM Replace Routine.
NOTE: If the PCM Replace routine fails after this step re-run the PCM
replace routine only, not the entire sequence.

13. Enter the PIN number when prompted.

14. For vehicles equipped with Electronic Steering Column Lock (ESCL),
program the new ESCL to the new WIN module.

15. For JC Models equipped with SKIM keys, continue with Section E.
Program SKIM Keys.

16. Continue to Section F. Program Tire Pressure Monitor (TPM) System.

 Safety Recall R03 – Wireless Ignition Node Module Page 21

Service Procedure (Continued)

E. Program SKIM Keys (JC Models with SKIM Keys Only)

1. Cut the new SKIM keys so that CUT KEY TO MATCH SKIM KEY
they match the original key ORIGINAL KEY

configuration (Figure 14).

2. Have a unique vehicle PIN

readily available before running
the routine.

3. Ignition key should be in

“RUN” position.

4. Select “ECU View”.

CUT KEY TO MATCH
SKIM KEY ORIGINAL KEY
5. Select “WIN Wireless
Control”. Figure 14 – SKIM Keys

6. Select “Miscellaneous Functions”.

7. Select “Program Ignition Keys or Key FOBs”, then select “Start”.

8. Enter the PIN when prompted.

9. Verify the correct information.

10. Cycle ignition key after the successful routine completion.

11. Continue to Section F. Program Tire Pressure Monitor (TPM) System.

 Safety Recall R03 – Wireless Ignition Node Module Page 22

Service Procedure (Continued)

F. Program Tire Pressure Monitor (TPM) System

1. Use the following procedure to enter the Tire Pressure Senor (TPS)
identification numbers for each tire location:

a. From the “Vehicle View” screen select the “WCM” icon.

b. Select the “Miscellaneous Functions” tab.
c. Select one location from the list and install the TPS identification number by
following the wiTECH prompts.
d. Repeat Step 1c. until all tire location have their TPS sensor identification
number programmed into the WIN module.

NOTE: Use the information below to assist in installing the correct tire
pressure sensor identification number to the correct tire location:

 Tire 1 = Left Front Tire

 Tire 2 = Right Front Tire

 Tire 3 = Right Rear Tire

 Tire 4 = Left Rear Tire

 Tire 5 = Spare Tire

2. With the scan tool, select “Miscellaneous Functions” tab in the WCM icon
screen.
Safety Recall R03 – Wireless Ignition Node Module Page 23

Service Procedure (Continued)

3. Verify and/or program the Placard Pressure Values into the WIN using the
following procedure:
a. Go to the “WCM View” screen.
b. Select the “Data” tab.
c. Read and record the “Max Load Inflation Pressure - Front and “Max Load
Inflation Pressure - Rear” and confirm the values match the Tire Inflation
Pressure (Placard) label.
d. Return to the “Vehicle View” screen.
e. Select “Totally Integrated Power Module Gate Way (TIPMGW)” icon.
f. Select the “Data” tab.
g. Read the “Tire Placard Pressure – Front” and “Tire Placard Pressure –
Rear” to confirm the values were programmed correctly.
NOTE: If the pressure values are incorrect in the WIN module, select
the Totally Integrated Power Module Gate Way (TIPMGW), then under
“Miscellaneous” select “Update Pressure Threshold” and enter the
placard pressure value as seen on the Tire Inflation Pressure (Placard)
label.

4. Using the wiTECH scan tool, erase all DTCs.

5. Perform 5 ignition key cycles, leaving the key on for at least 90 seconds per
cycle.

6. Remove the wiTECH scan tool and return the vehicle to the customer.
Safety Recall R03 – Wireless Ignition Node Module Page 24

Completion Reporting and Reimbursement

Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by FCA to record recall service completions and provide
dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Interrogate the original WIN Module 08-R0-31-81 0.2 hours

Interrogate the original WIN Module and

replace the WIN module and FOBIK’s
(includes programming new WIN module) 08-R0-31-82

(JC) Dodge Journey 0.7 hours

(RT) Dodge Grand Caravan / Chrysler Town & Country 0.8 hours
Related Operation
Exchange customer purchased
additional FOBIK’s
(includes programming up to 6 FOBIK’s) 08-R0-31-50 0.2 hours

Cut and Program SKIM keys 08-R0-31-51 0.2 hours

Replace Electronic Steering Column

(ESCL) 08-R0-31-52 0.3 hours

NOTE: This related labor operation should only be used when a customer has
additional undamaged functioning FOBIK’s that were purchased by the
customer in the past.
Add the cost of the recall parts package plus applicable dealer allowance to your
claim.
NOTE: See the FCA International Warranty Policy and Procedure Manual,
Claim Entry Section – Recall Claims for claim processing instructions.
Safety Recall R03 – Wireless Ignition Node Module Page 25

Owner Notification and Service Scheduling

All involved vehicle owners should be notified of the service requirement by their
Dealer. Owners are requested to schedule appointments for this service. A sample
copy of the owner notification letter is attached.

Vehicle Lists, Global Recall System, VIP and Dealer Follow up

All involved vehicles have been entered into the Global Recall System (GRS) and
Vehicle Information Plus (VIP) for Dealer inquiry as needed.

GRS provides involved Dealers with an updated VIN list of their incomplete
vehicles. Completed vehicles are removed from GRS within several days of repair
claim submission.

Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.

Additional Information

If you have any questions or need assistance in completing this action, please
contact your International Service and Parts Manager.

Global Service and Parts - International

Fiat Chrysler Automobiles
 WIRELESS IGNITION NODE MODULE

______________________________________________________________________________________

IMPORTANT SAFETY RECALL R03

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).
Dear Dodge/Chrysler Vehicle Owner: (Name)
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain 2009 and 2010 model year
Dodge Journey and 2008 through 2010 model year Dodge Grand Caravan and Chrysler Town & Country
vehicles. This safety recall replaces Safety Recall L25. This recall must be performed even if Safety Recall L25
has been previously performed on your vehicle.
The problem is... The Wireless Ignition Node (WIN) Module on your vehicle may have unintentional
movement of the Frequency Operated Button Ignition Key (FOBIK) from the “ON” to the
“Accessory” position while driving. This could cause unintended engine shut off and
increase the risk of a crash.
What your dealer FCA will repair your vehicle free of charge. To do this, your dealer will replace the WIN
will do... module and two FOBIK’s. The work will take about one hour to complete. However,
additional time may be necessary depending on service schedules.
What you must do Simply contact your dealer right away to schedule a service appointment. Ask the
to ensure your dealer to hold the parts for your vehicle or to order them before your appointment.
safety... Please bring this letter with you to your dealer.
NOTE: You will receive two new FOBIK’s as part of this recall procedure. If you
purchased additional FOBIK’s in the past, they will also be replaced. Please bring in all
FOBIK’s to receive an equal number of replacement FOBIK’s. FOBIK’s that were
replaced in the past due to damage will not be exchanged. Depending on FOBIK
availability, you may have to return at a future date to receive any additional FOBIK’s.
If you need help... If you have trouble getting your vehicle serviced, please contact the Dealer nearest your
location. A representative will assist you in getting your vehicle serviced. This
information can be found in the Customer Assistance section of your Owner’s Manual.

We apologize for any inconvenience, but we are sincerely concerned about your safety. Thank you for your
attention to this important matter.

Global Service & Parts - International

Fiat Chrysler Automobiles
Notification Code R03