Scribd Logo
Upload

Welcome to Scribd!

  • 1K views

    SHW - Wifi - XB6 Self Install Guide

    Uploaded by

    i1085352
    The document provides instructions for installing a new Shaw Advanced WiFi Modem. It includes connecting the coax cable and power cord, finding the modem's network name and password, setting up the WiFi network on personal devices, and rebooting the modem once setup is complete. Return instructions are also provided for old modems. Support resources from Shaw are listed at the end.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    SHW - Wifi - XB6 Self Install Guide

    Uploaded by

    i1085352
    1K views2 pages
    The document provides instructions for installing a new Shaw Advanced WiFi Modem. It includes connecting the coax cable and power cord, finding the modem's network name and password, setting up the WiFi network on personal devices, and rebooting the modem once setup is complete. Return instructions are also provided for old modems. Support resources from Shaw are listed at the end.

    Original Title

    shw_wifi_XB6 Self Install Guide

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document provides instructions for installing a new Shaw Advanced WiFi Modem. It includes connecting the coax cable and power cord, finding the modem's network name and password, setting up the WiFi network on personal devices, and rebooting the modem once setup is complete. Return instructions are also provided for old modems. Support resources from Shaw are listed at the end.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1K views2 pages

    SHW - Wifi - XB6 Self Install Guide

    Uploaded by

    i1085352
    The document provides instructions for installing a new Shaw Advanced WiFi Modem. It includes connecting the coax cable and power cord, finding the modem's network name and password, setting up the WiFi network on personal devices, and rebooting the modem once setup is complete. Return instructions are also provided for old modems. Support resources from Shaw are listed at the end.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 2

    Shaw Hotspot How to install your

    To help ensure great experiences on our network, Shaw plans to support


    a feature on certain Internet modems of new customers that will provide
    Advanced WiFi Modem
    the ability to broadcast a secondary WiFi network. To find out more
    information about the secondary WiFi network, including how to disable
    this feature, visit shaw.ca/ShawHotspot

    Returning your old modem?


    If required, please ensure you return your old modem as soon as
    possible to avoid any unreturned equipment charges.

    1. Place the old modem and power cord into any sturdy cardboard box
    (ensure there is cushioning material around the modem).

    2. Seal the box and affix the postage paid return label provided.

    3. Drop off at any Canada Post mailbox or outlet.

    We’re here to help


    Please visit us at shaw.ca/Selfinstall for helpful tips and
    how-to videos.

    Chat with us online at shaw.custhelp.com or give us a call at


    1-844-574-7429 and we will be happy to assist you.

    Everything you need to set up your new


    Support is also available through social media messaging.
    Advanced WiFi Modem
    shaw.ca/FacebookSupport

    shaw.ca/TwitterSupport
    XB6-INSTALLGUIDE_1217
    What’s in the box? 2. Connect your modem
    • Connect the provided coax cable to
    your modem and wall cable outlet
    (be sure to hand tighten each end).
    • Connect the power cord provided to
    your modem and wall power outlet.

    Coax input Power input

    1 1 1 3. Did you receive your modem at a retail location


    Power Coax Ethernet or in the mail?
    Modem
    cord cable cable Mail - If you received your modem in the mail, the LED light at
    the top corner of your modem will remain yellow (indicating the
    modem is inactive) until you contact us. Chat with us online at
    shaw.custhelp.com or give us a call at 1-844-574-7429 to
    Follow these simple steps to install and activate your activate. Once activated, proceed to step 4.
    new Shaw Advanced WiFi Modem
    Retail - The light on the modem will go through the following
    light sequence:

    1. Find a spot for your modem 1. Change from yellow, green, red, then white.
    2. Alternate between green and yellow.
    Find a central location near a cable outlet for your modem. On the bottom
    of the device, you’ll find the Network Name (SSID) and Password - you’ll
    While the modem light is alternating between green and yellow
    need these to setup your WiFi network in step 4.
    you can move on to the next step.
    Note: Your SSID will always begin with SPSETUP

    4. Setting up your WiFi network


    Network Name (SSID) :
    Access the WiFi settings on your personal device, then select your
    SPSETUP-#### modem’s Network Name (SSID) and join using the password from step 1.
    Password:
    xxxxxx####xxxxx Once connected, open your Internet browser and go to any website. You
    will be automatically redirected to a network setup page where you can
    customize your network name and password.

    Note: If you are not automatically redirected to the network setup page,
    type 10.0.0.1 in your web browser address bar to get to the network set
    up page. (If requested, enter the default Username: admin and Password:
    Optimal modem placement password)

    • Central location in your home


    • Visible and elevated off of the ground
    • Avoid placing in a cabinet or hiding behind another object 5. Reboot the modem
    • Avoid basement and underground locations
    Once the lights on the modem stop alternating between green and yellow,
    • Away from appliances, electrical equipment and metal or
    wait for the light to turn white, and remain white for 60 seconds. Then
    stainless steel objects
    unplug the modem for 10 seconds and plug it back in. This power cycle will
    ensure that the latest update takes effect right away. Once the light on
    the modem comes on as white, you’re ready to go.

    You might also like