A Study On Labour Welfare Measures

A STUDY ON LABOUR WELFARE MEASURES IN
PONDICHERRY CO-OPERATIVE SUGAR MILLS
SUMMAR PROJECT REPORT
Submitted by
P.RAMAN
REGISTER.NO. 27348332
Under the guidance of

Mrs. M. JANAKIRAMA, MBA., P.G.D.C.A.,
Faculty, Department of management studies
in partial fulfillment for the award of the degree

of
MASTER OF BUSINESS ADMINISTRATION
DEPARTMENT OF MANAGEMENT STUDIES

SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE
PONDICHERRY UNIVERSITY
PUDUCHERRY, INDIA
SEPTEMBER 2007
SRI MANAKULA VINAYAGAR ENGINEERING COLLEGE
MADAGADIPET, PUDUCHERRY.
DEPARTMENT OF MANAGEMENT STUDIES
BONAFIDE CERTIFICATE
This to certify that the project work entitled “ A STUDY ON LABOUR
WELFARE MEASURES IN PONDICHERRY CO-OP SUGAR MILLS,
PUDUCHERRY” is a bonafide work done by P.RAMAN [ REGISTER NO:
27348332 ] in partial fulfillment of the requirement for the award of Master of
Business Administration by Pondicherry University during the academic year
2007 – 2008.
GUIDE HEAD OF
DEPARTMENT
Submitted for Viva-Voce Examination held on
EXTERNAL EXAMINER
ACKNOWLEDGEMENT
First and foremost we tank god for his blessings showered on us for completing
the project successfully.
I take this opportunity to express my deep senses of gratitude to

Mr.N.KESAVAN, chairman and Mr.M.GHANASEKARAN, Managing director &
S.V. SUGUMARAN, vice chairman, Sri Manakula vinayagar engineering college,
Madagadipet.
We gratefully acknowledge the kindness of Dr.V.S.K. Venkatachalapathy

principal Sri Manakula Vinayagar Engineering College, Madagadipet , for giving
me an opportunity to do the project work.
It is also our privilege to express our sincere thanks to Mr.VAITHILINGAM

Administrative officer for having given us an opportunity to do this project work in
their esteemed organization.
We are also bound to give our sincere thanks to our Mr.M. Jayakumar Head of
Department, Department of Management studies. Sri Manakula Vinayagar
Engineering College, Madagadipet for his benevolent and noble assistance in doing the
project.
We profoundly express our indelible indebtedness to Mrs.M. Janakirama

lecture Sri Manakula Vinayagar Engineering College, Madagadipet, who through
her immense knowledge greatly helped & guided us in this endeavour, she who was very
generous in suggesting improvements and supervising this work all through & her
constant interest and guidance helped us to complete this projects.
It is also our privilege to record our deep sense of gratitude to extend our grate
fullness to Mr.Gunasekar for his relentless & valuable guidance & suggestions to
complete this project.
Finally, we would like to thank our dear parents & family member’s and also
wish to thank each & every one of our faculties and our friends whose efforts and
support made this project success.
ABSTRACT
This project entitled “Labour welfare measures reference to Pondicherry co-op

sugar mill in Puducherry” is intended to determine the whether employees are really
satisfied with welfare measure, expectation of employees about welfare, work
environment of employees of the organization.
Primarily the well defined objectives are framed according to the study then
questionnaire is prepared based upon it directly. The prepared questionnaire is used to
get the response from the employees. The response given by the employees are analyzed
and interpret using different type of statistical tools such as percentage analysis,
correlation, weighted average method.
Majority of respondents satisfied with transport facility, medical facility, canteen

facility and technical tour programme.
TABLE OF CONTENTS
CHAPTER TITLE PAGE NO

LIST OF TABLES
LIST OF CHARTS
I INTRODUCTION 1
1.1 COMPANY PROFILE 2-6
1.2 ORGANISTION CHART 7
1.3 NEED FOR THE STUDY 8
II REVIEW OF LITERATURE 9-15
III OBEJECTIVES 16
IV RESEARCH METHODOLOGY 17-19
V DATA ANALYSIS AND INTERPRETATION 20-44
45-46
VI FINDINGS OF THE STUDY,
SUGGESTION AND RECOMMENDATIONS 47
VII CONCLUSION 48
VIII LIMITATIONS AND SCOPE FOR FURTHR STUDY 49 - 50
APPENDICES
ANNEXURE I 51
ANNEXURE II 52 - 55
LIST OF TABLES
Table Page
Name of the Tables
no. no.
1 First aid facility and accident 20
2 Good ventilation facility and proper air conditional 21
3 Working environment and facility is safe 22
4 Canteen facility 23
5 House facility 24
6 Opening of respondents based on the based 25
7 Transport facility 26
8 Library facility 27
9 Drinking water 28
10 Guidance chart 29
11 Leave benefits 30
12 Ambulance a room 31
13 Technical tour programme 32
14 Bonus 33
15 Higher education in your organization for your children 34
16 Gratuity 35
17 Festival advance 36
18 Provident fund 37
19 Sports and game 38
20 Medical benefits to family members 39
21 Water supply 40
22 Suggestion box 41
23 Weighted average method 42
24 correlation 43-44
LIST OF CHARTS
Table Page
Name of the Charts
no. no.
1 First aid facility and accident 20
2 Good ventilation facility and proper air conditional 21
3 Working environment and facility is safe 22
4 Canteen facility 23
5 House facility 24
6 Opening of respondents based on the based 25
7 Transport facility 26
8 Library facility 27
9 Drinking water 28
10 Guidance chart 29
11 Leave benefits 30
12 Ambulance a room 31
13 Technical tour programme 32
14 Bonus 33
15 Higher education in your organization for your children 34
16 Gratuity 35
17 Festival advance 36
18 Provident fund 37
19 Sports and game 38
20 Medical benefits to family members 39
21 Water supply 40
22 Suggestion box 41
CHAPTER-I
INTRODUCTION
The efficiency of workers in the factory is directly linked with the congenial and
homely atmosphere prevailing in the work place. The royal commission emphasizing on
such facilities said “The provision of suitable washing facilities for employee are
desirable and, other facility must be desirable to all employees”.
In 1919 of the international labour organization was established to protect the welfare
of the work populace the world over. And in the early part of the 20 th century several
acts were enaced to safeguard the workers interest.
Definition:
The international labour organization defines “Labour welfare as the services,

facilities and amenities which may be established in or in the vicnity of undertaking to
enable person employed therein to perform their work in healthy and congenial
surroundings conductive to good health and high morales”.
1.1. COMPANY PROFILE
BRIEF NOTE ON THE PONDICHERRY CO-OP. SUGAR MILL LTD.,
ORIGINAL AND LOCATION

The pondicherry coop. sugar mill Ltd., was registered as coop. society under the
pondicherry coop. societies Act, 1976. it started its cruhing operation on 18.1.1984. the
mill is located in an area of 120 acres at lingareddipalayam in Mannadipet Commune
area.
AREA OF OPERATION
The area of operation of this mill is confined to part of Villianur, oulgaret and
Mannadipet commune Panchayats of Pondicherry region and the entire Vanur Taluk
except four villages and five villages in Kandamangalam Block of Villupuram Taluk and
villages of Marakkanam Block lying east to pondy-tindivanam, tindivanam-chennai
national highways.
MANAGEMENT
The management of the mill was vested with the committee of management
comprising 21 Directors including those nominated by the Government of pondicherry.
The term of office of the committee expired on 31.7.1989. since then, the mill is being
administered by the administrator appointed by the govt. of pondicherry
MEMBERSHIP OF THE MILL & PAID UP SHARE CAPITAL AS ON 31.03.2006
Amount invested
SI.NO. Members No.of shares
(in Rs)
A Government 1 45,40,75,000
Non-producer
B 46 13,50,000
members
C Producer members 12325 3,70,00,000
Total 49,24,25,000
TOTAL STRENGTH EMPLOYEES

A Regular 293
B Seasonal 429
C Total 722
THE CRUSING OPERATIONS
The normal duration of the crushing season is 180 days. Generally, the crushing
commences during the end of November and closes by may. The installed capacity of the
mills was 1250 TCD. Subsequently, machineries worth of Rs.3,63 crores were installed
in the year 1994-95 and the crushing capacity of the mills was increased to 1750 TCD.
To utilize the existing capacity in full, the mill requires around 2.6 lacs MTs of cane. The
required cane is developed in about 8000 acres of which only 40% is supplied from
pondicherry Region and remaining 60% of the required cane is supplied from Tamil
Nadu portion of cane command area.
MARKETING OF SUGAR
As the sugar is an essential commodity, govt. of India gives release order every
month depending upon the demend prevailing in the market. Ninety percent of sugar
produced can be sold in free market. The mill is obliged to release 10% of its production
under levy quota. As far as the sale of free market sugar is concerned, based upon our
request, the Tamil nadu coop. sugar Federation, Chennai conducts tender every day on
our behalf and finalise the for our sugar. In the case of by-products like molasses and
bagasse, the same are being disposed of through open tenders. The annual turnover of the
mill is around Rs.32,000 crores.
PERFORMANCE OF MILLS
Year Sugar Cost of Average Cane Profit Accumulate
recovery/ productionR realizatio price /loss d loss Rs.
average% s. n Rs. paid (Rs.in In lacs.
Rs./ lacs)
Mt
1994-95 9.18 1071.18 929.93 576 -200.63 -200.63
1995-96 9.16 1044.17 952.57 611 -117.66 -318.29
1996-97 8.74 1339.10 1071.40 751 -309.20 -627.49
1997-98 7.22 1535.58 1192.35 771 -295.00 -922.49
1998-99 7.03 1634.42 1233.67 757 -696.27 -1618.76
1999-00 7.76 1518.00 1206.00 777 -398.79 -2017.55
2000-01 8.66 1514.05 1258.58 814 -127.57 -2145.12
2001-02 9.00 1619.95 1286.26 832 -242.52 -2387.64
2002-03 9.60 1390.73 1105.60 860 -757.10 -3144.74
2003-04 9.80 1398.50 1160.67 940 -452.71 -3597.44
2004-05 9.72 1611.62 1460.59 1070 +358.79 -3238.65
2005-06 7.62 2253.66 1675.21 1141 -943.48 -4182.14
MAJOR REASONS FOR THE LOSS OF THE MILLS

As per Clause 3 of the sugar control order, 1966, the mill is bound to pay only
the statutory minimum price (SMP) for the cane supplied by the growers. Whereas the
mill has been paying very high cane price which includes state Advisory price and
Additional cane price as announced by the govt. of pondicherry. The additional financial
commitments to the mills on account of it work out to the extent of Rs.5, 00crores per
year.
As per section 2 of the payment of Bonus Act, 1965, the mill has to pay only the
minimum bonus to its eligible employees as the mill has been incurring loss
continuously. But, the mill has been paying Rs.14, 500/- as bonus and gift to all its
employees as per govt. orders. The additional commitment for the mill on account of it
works out to Rs.1.00 core per annum.
Another important reason for the loss during the year 2005-2006 is due to the
drawl of the cane from new Horizon sugar mills area. The area due to which the mill has
to crush young cane during early period and over aged cane during the end of crushing
period. In addition, excess rain fall during the north east monsoon as resulted in poor
recovery.
The sugar prices have been static for the last four years whereas there is
enormous increase in the cane price. The salary overheads of the mills work out to
25%against the optimum level of 16. at present, there are 722 employees and the annual
wage bill is around Rs.9.0 cores.
FUTURE PLANS:
1. High sucrose varieties of sugar cane are being introduced with stabilization of cane
command area to ensure adequate sugar cane supply.
2. It is proposed to go for expansion and modernization of the mills.
3. It is proposed to set up a 30KL/day Distillery unit in mill premises.
4. After expansion and modernization and stabilization of cane command area, the mill
can install co-generation plant also.
WELFARE ACTIVITIES
EMPLOYEES WELFARE
1. A canteen is run by the mills and food refreshments are being supplied at subsidized
rate.
2. Two school buses are being operated to the school going children of the employees
and ryots to pondicherry.
3. Mediclaim policy has been introduced from 30-3-2005 to all the employees.
4. PONCOS SCHOOL: for the welfare of the employees and the cane growers of the
mill, the management has started Kinder Garden School during the year 1989.
Subsequently, during the year 1991, 1st standard was started increasing higher
standards every year and during the year 1996 reached the standard of high school
level. From the year 1996, the school achieved 100% result in 10th standard
continuously. The total strength of the school at present is 1500 and staff strength is
36. it is proposed to upgrade the present high school to higher secondary school from
the next academic year i.e 2007-2008. a new school building is being constructed at
an estimated cost of Rupees 4.5 cores.
5. COLLEGE:
It is proposed to establish a polytechnic college by the mills to provide the technical

education to the young students of rural areas.
THE PONDICHERRY CO-OP.SUGAR MILLS LTD
LINGAREDDIPALAYAM
1.2 ORGANIZATIONAL STRUCTURE

DIAGRAM
ADMINISTRATOR
MANAGING DIRECTOR
ADMINISTRATIVE CONTROLLER OF CHIEF CANE FACTORY CHIEF

OFFICER FINANCE OFFICER MANAGER CHEMIST
(ADMINISTRATION) (ACCOUNTS) (CANE) (ENGINEERING) (MANUFACTURING
1.CANE SUPPLY 1.MILL

1.ESTABLISHING 1.GENERAL 1.EVAPRATION
2.REASERCH& 2.BOILER
2PURCHASE 2.BUDGET 2.SULPHITATION
DEVELOPMENT 3.BOILING
3.INTAUDIT 3.CLARIFICATION
3.CANE FARM 4.WORKSHOP
4.EDP 4.PAN BOILING
4.PARASITE 5.ELECTRICAL
5.CANE ACCTS 5.CENTRIFUGAL
5.BREEDING 6.FACTORY STORIES
6.SALES& 6.DRIER HALL
6.DIVISIONAL 7.GUEST HOUSE
GODOWN 7.LABRATORY
OFFICERS CIVIL SECTION
PROJECT
ENGINEERING
Need for study

Of the 5 m’s management man, machine, material, methods, and money, out of
these resources manpower is can asset to the organization. It also called knowledge
capital or knowledge resources. As the management Guru Peter F. Drucker rightly says
“knowledge is the only meaningful resource today” for access to other resources is no
longer, limited. Capital flows freely a cross borders, seeking out the company that need
it. Technology is available to the CEO’s who cannot grow it- for the right price raw
material is free to be transported across the globe. Information is also available to
everyone. Today the human resources is very demanding and they look at jobs to test
their own knowledge, organization are also realizing the importance of people resources
in this liberalized, Globalize & privatized economy.
Lab our welfare can be statistically proved is directly co-related to customer

satisfaction. Every organization should determine whether the employees working are
satisfied with the facility provided by organization. This is the need of the hour because
satisfied employees will ensure satisfied customers.
In order to make them happy, feel satisfied and retain them, organization plan
retention strategies. To make this possible one has to determine what the present
employees perceived satisfaction used towards the labour welfare. The survey on
employee satisfaction win help the organization to evaluate its return on investment in
the important area like lab our welfare measures.
CHAPTER-II
REVIEW OF LITERATURE
Since 1997, the government has pursued a number of inter-related policies aimed
at reforming the welfare system for people of working age getting more people into work
and reducing poverty. Joseph Rowntree Foundation research had identified many of the
needs of targeted groups and the Foundation has been involved in commenting on reform
plans and tracking progress
This Foundations written by Donald Hirsh with Jane Millar is a round-up of

what JRF (Joseph Rowntree Foundation) has had to say about Welfare reform and related
issues since the later 1990’s and provides and assessment of the progress made
Welfare programs have evolved over time and have been replaced as successive
governments have perceived different needs. The recrity the major reviews is somewhat
surprising given the long entity of the major programs. The old age and invalid pensions
originating in 1908 and the unemployment and sickness benefits payments in 1944.
1980- The Social Security Review commences form 1986:-
The social Security Review was established in February 1986 by the them
minister for social security the Hon. Brian Howe, MP. The review was founded for two
years and was commissioned to develop as long-term perspective on priorities and where
needed new directions for income security focusing on three main areas:-
 Income support for families with children

 Social security and workforce issue
 Income support for the aged.
New labours welfare reform agenda in the workbarist shift of recent social
policy. In this context explores the aim of new Labour’s welfare reform programme to
reconstitute the reserve army of Labour. So that its is able to fulfil its role in managing
economic stability. The emphasis is upon ensuring that Labour is as cheap as possible for
capital to employees through various directly and indirectly wage subsidies and requiring
work benefits dependent groups to compete for paid employment.
Professor Peter Saunders 2003
There are several reasons for trying to reduce welfare dependency rates and
return more people to economic self-reliance. There are two much stronger reasons for
radical reform.
One is that income support is now costing taxpayers $80 billion per year. This
expense is a key factor keeping taxes high, even on workers with modest incomes with
the result that work incentives and rewards for effort get eroded indeed, we are chasing
our tails for as we increase taxation to meet the growing cost of income support
payments, so it becomes less attractive to work, and more people
seek welfare as an alternative.
The second reason is that long periods on welfare corrode people’s work skills,
destroy their habit of self-reliance and undermine their wellbeing. Children raised in
welfare-dependent families perform worse than they should in school, are more likely to
end up in trouble with the law, and have a higher probability of winding up of benefits
themselves. In short having one in six of our working-age adults depending on benefits as
their main or sole source of income is bad for those who have to support them and is bad
for the simultaneously on three fronts
Arun Monappa, “Industrial relations”, Tata Mc .Graw Hill Publishing company

Ltd.,
In India, the foundation of modern industry was laid between 1850 and 1970.
This was also the period of emergence of the Indian working class. During this period of
the growth of India capitalist enterprises, the working and living conditions of the lab our
were very poor, and their working hours were long. This was testified by the commission
like Indian factory lab our commission (1980) and the Royal commission of lab our
(1931). In addition to the long working, their wages were low and the general economic
condition was poor in industry. In order to regulate the working hours and other services
condition of Indian textile laborers, the Indian factories act was enacted in India
A.M.sharma “Aspects of lab our welfare and social security”, Himalayas

publishing house, Bombay
The necessity of lab our welfare is felt all the more in our country because of its
developing economy aimed at rapid economic and social development. Royal
commission on lab our stated the benefits which go under this nomenclature, are of great
importance to the workers and which he is unable to secure by himself. The scheme of
labour welfare may be regarded as a wise investment, which should and usually does
bring a profitable return in the form of greater efficiency
C.B.Mamoria and S.Mamoria-“dynamics of industrial relations in India “ himalaya

publishing house, Bombay
Twenty years later the planning commission also realized the importance of lab
our welfare, when it observed that. In order to get the best out of a worker in the matter
of production, working conditions require to be improved to a large extent. The workers
should at least have the means and facilities to keep himself in a state of health and
efficiency. This is primarily a question of adequate nutrition and suitable housing
conditions. The working conditions should be such as to safeguard his health and protect
him against occupational hazard. The work place should provide reasonable amenities
for his essential needs. The worker should also be equipped with necessary technical
training and a certain level of general education.
The concept of lab our welfare is flexible and elastic and differs widely with
times, regions, industry, country, customs and degree of industrialization prevailing
at particular moments. Few of these definitions are as follows;
‘k.k.Ahua-industrial relations theory and practice’ kalyani publishers ladhiana
The oxford dictionary defines lab our welfare as “effort to make life worth living
for workmen”. Encyclopedia of social sciences defines welfare work as “voluntary
efforts of the employer to establish, within the existing industrial system working and
sometimes living and cultural condition of the employers beyond what is required by
law, the customs of the country and conditions of the market”. Lab our welfare is,
therefore, one of the major aspects of national programmes towards improving the lot of
lab our and creating a life and work environment of decent comfort for this class of
society.
Tripathi, “personnel management &practice” sultan chand and sons-new Delhi
It is however, difficult to precisely define the scope of lab our welfare efforts.
Different writer have defined it in different ways. Some writers say that only voluntary
efforts on the part of employer to improve the conditions of employment in their factory.
Some others say it includes not only voluntary efforts but also the minimum standards of
hygiene and safety laid down in general legislation.
WELFARE AND GOVERNMENT OF INDIA:(OR) LABOUR WELFARE

IN INDIA:
The need for lab our welfare was strongly felt by royal commission on lab our as far
back as 1931. The chapters on directive principles of state policy in our constitution
express the need for labours welfare in the following articles;
Article 41:
The state shall within the limits of its economic capacity and development, make
effective provision for securing the right to work, to educate and to publish assistance in
work, to educate and to publish assistance in case of unemployment, old age, sickness,
disablement and other cases of under-served wants.
Article 42:
The state shall make provision for securing just and human conditions of work
and for maternity relief.
Article 43:
The state shall endeavor to secure, by suitable legislation or economic
organization or in any other way, to all workers, agricultural, industrial or otherwise,
work , a living wage, condition of work ensuring a decent standard of life and full
employment of leisure and social and cultural opportunities and in particular, the state
shall endeavor to promote cottage industries on an individual or co-operative in rural
areas.
K.K.Ahuja-“industrial Relations Theory &Practice” Kalyani

Publishers Lodhiana
The state take steps by suitable legislation or in any other way to secure
participation of workers in the development of undertakings, establishments or other
organization engaged in any industry
Types of labour welfare services:
Tripathi. “Personnel Management &Industrial Relation”, sultan chand &sons-new

delhi
ILO (international labour organization), classify all labour welfare services

under two categories, viz, intramural and extramural. Intramural services are those,
which are provided within factory. Extramural services are those, which are provided
outside the factory.
Intra-mural Extra-mural
1.drinking water 1. Social insurance (gratuity, pension,
2.toilets provident fund etc.)
3.occupation safety 2.housing facility
4.canteen 3.recreation facility
IMPORTANCE OF WELFARE MEASURES;

The usefulness of welfare work in India cannot be over emphasized. Welfare
activities influence the sentiments of the workers. When the workers feel that the
employers and the state are interested in their happiness, his tendency to grouse and
grumble will steadily disappear. The development of such a feeling, paves the way for
industrial peace.
Mainly, the provisions welfare measures such as good housing, canteen,

medical etc. makes them realize that they have also some stake in the undertaking in
which are engaged and so they think thrice before taking any reckless actions which
might prejudice the interest of the undertaking.
Welfare measures such as cheap food in canteen, free medical and education
facilities etc. indirectly the real income of the workers. If workers go on strike they will
be deprived of all these facilities. Hence, they try to avoid industrial dispute as far as
possible and do not go on strike on flimsy grounds.
Welfare activities will reduce lab our turnover and absenteeism and create
permanent settled lab our force by making service attraction to the lab our. Welfare
activities will go on long way to better the mental and moral health of the workers by
reducing the incidence of industrialization
.
Lab our welfare measures develop congenial environment, and builds a good
atmosphere between the lab our and the management.
Lab our welfare creates positive work culture, builds team work to meet the
challenges of the organization and increase efficiency for the workers whereby the
productivity will increase.
Skilled workers are the assets of an organization. Lab our welfare helps to retain the
skilled workers and builds loyalty and sense of belongingness among them.
Employees attitudes and appreciation towards the organization, will progress
the unit. Good relation can be achieved through labour welfare. This will strengthen the
organization manifold.
Labour welfare is one of the way in which the labour problems are solved.
Labour welfare act as a main spring for the success of an organization.
Labour welfare provides economic security to employees. Amenities such as

pension, provident fund, insurance etc. will increase the sense of security in them and
promote employment stabilization.
Above all labour welfare helps the organization from heavy tax-burden, and to
meet legal requirements.
CAPTER-III
OBJECTIVES
 Primary objectives
 To find out labour welfare measures at Pondicherry co-

op sugar mills.
 Secondary objectives
 To study whether employees are really Satisfied on an available welfare

measures
 To study the role of welfare measures in Improving productivity of the

employees
 To examine the effectives of welfare measures
 To study expectation of employees about the welfare measures
 To study about the work environment of employees of the organization

CAPTER-IV
RESEARCH METHODOLOGY
Definition:
For the present study descriptive research is adopted. A descriptive research is
one, which portrays accurately the characteristics of a particular group, situation, or
individual ( with or without specific initial hypothesis about the nature of their
characteristics)
The method of random sampling has been adopted for the purpose of getting the
required sample frame and this has been done by selecting staff and workers of various
department in a random manner. So that the data collected will bring out the varied
opinions with regard to employee satisfaction at Pondicherry Co-operative Sugar Mills
Ltd.
Data sources
Different kinds of internal sources like employees, human resources
information’s company profile and brochures had helped as to collect internal data.
External sources had helped a lot like magazines like business today, business world,
newspapers like business line, the economic times and subject books like human
resources management, personnel management, organizational behavior, research
methodology
-primary data has been collected through questionnaire
-Secondary data collected in the form of internal sources and external sources.
Inter sources-company profile employees.
External sources-news paper, magazines business today etc.

Research approach:
The survey approach was used to administer the questionnaire to the target
respondents. The respondents were contacted through personal interview method. The
responses were filled by the interviewer in some cases through face to face method while
in some cases interviewee themselves filled the survey form.
Research instrument:
A structured questionnaire has been of closed ended questions & employee

perception ratings. Some times questionnaire was distributed to staff & employees and
some times it was used as a schedule and data was collected by us.
Sampling plan:
-sample size 75 respondents
-sample unit- technicians, operation, shift engineers, chemists of various departments,
supervisors, stores assistant and securities pondicherry co-op sugar mills.
Statistical tools:
For this study I have used percentage analysis, correlation & weighted average method,
graphical representation of data using Bar charts.
Percent analysis:
In this project percentage method test is used. It can be calculated in the following way.
/
Percentage of respondents=No. of respondents total no. of respondent * 100
Weighted average method

Weighted average can be defined as an average whose components aggregate of the
products are divided by the total of weights. One of the imitations of simple arithmetic
mean is that it gives equal importance to all the items of the distribution. In certain cases
relative importance of all the items in the distribution is not the same where the
importance of the items varies. It is essential to allocate weight applied but may vary in
different cases. Thus weight age is a number standing for the relative importance of
items.
CORRELATION
In probability theory and statistics, correlation, also called correlation co-efficient,

indicates the strength and direction of a linear relationship between two variables. In
general statistical as age correlation (or) co-relation to the departure of two variables.
Formula
R=∑XY /√∑X2.Y2
Place of the study :

PONDICHERRY CO-OP SUGAR MILLS LINGAREDDIPALAYAM, PUDUCHERRY.
Period of the study:

09-08-2007 to 07-09-2007
 After preparing the questionnaire it was given to the management. It was
scrutinized by management and debugged.
 A pilot study was conducted and the final questionnaire for the study was
 The collected data were analyzed by scrutinizing and editing the collected
questionnaire and graphical representation have also been made.
CHAPTER-V
ANALYSIS AND INTERPRETATION
TABLE-6.1
FIRST AID FACILITY AND ACCIDENT
Source: No. of respondents Percent Primary

29.3
data Highly satisfied 22
Satisfied 44 58.7
Neutral
5 6.7
Dissatisfied 5.3
4
Total 75 100
INFERENCE:
Out of the 75 respondents surveyed to determine the welfare measure with first
aid facility and accident provided by company. It is seen that only 29% of the
respondents have shown a highly satisfied, 58.7% of the respondents have shown a
satisfied, 6.7% of the respondents have given their neutral opinion & 5.3% of
respondents have shown dissatisfied.
CHART-6.1
First aid facility and accident

50
40
30
20
10
Percen t
0
highly satisf ied satisf ied neutral dissatisf ied
First aid facility and accident
TABLE-6.2
Good ventilation facility and proper air conditional
No. of respondents Percent
Highly satisfied 19 25.3
Satisfied 44 58.7
Neutral 7 9.3
Dissatisfied 5 6.7
Total 75 100
Source: Primary data
INFERENCE:-
Out of the 75 respondents surveyed to determine the welfare measure with good
ventilation facility and proper air conditional provided by the company. It seen that only
25% of the respondents have shown a highly satisfied, 58.7% of the respondents have
shown satisfied, 9.3% of the respondents have given their neutral opinion & 6.7% of the
CHART-6.2

70
60
50
40
30
20
Percent
10
0
highly satisfied satisfied neutral dissatisfied
TABLE-6.3
Working environment and facility is safe

Satisfied 37 49.3
Neutral 11 14.7
Dissatisfied 8 10.7
Total 75 100
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with

working environment and facility is safe provided by the company. It seen that only
25.3% of the respondents have shown a highly satisfied, 49.3%% of the respondents
have shown satisfied, 14.7% of the respondents have given their neutral opinion &
10.7% of the respondents have shown dissatisfied.
CHART-6.3
working environment and facility is safe

60
50
40
30
20
P e rce n t
10
0
highly satis f ed satis f ed neutral dissatisf ied
working environment and facility is safe
TABLE-6.4
CANTEEN FACILITY

Satisfied 44 58.7
Neutral 5 6.7
Dissatisfied 9 12.0
Total 75 100
INFERENCE:-
canteen facility provided by the company. It seen that only 22.7% of the respondents
have shown a highly satisfied, 58.7%% of the respondents have shown satisfied, 6.7% of
the respondents have given their neutral opinion & 12% of the respondents have shown
dissatisfied.
CHART-6.4
canteen facility
70
60
50
40
30
20
P e rce n t
10
0
highly satisf ed satisf ed neutral dissatisf ied
canteen facility
TABLE-6.5
HOUSE FACILITY
Satisfied 40 53.3
Neutral 5 6.7
Dissatisfied 6 8.0
Total 75 100
Inference:-
housing facility provided by the company. It seen that only 32% of the respondents have
shown a highly satisfied, 53.3% of the respondents have shown satisfied, 6.7% of the
respondents have given their neutral opinion & 8% of the respondents have shown
dissatisfied.
CHART -6.5
House facility
60
50
40
30
20
10
Percent
0
House facility
TABLE-6.6
Opening of respondents based on the facility at time maternity benefits

Satisfied 25 33.3
Neutral 28 37.3
Dissatisfied 4 5.3
Total 75 100
Inference:-

offered
by the
Satisfied 34 45.3
Neutral 17 22.7
Dissatisfied 11 14.7
Total 75 100
company at the time maternity benefits provided by the company. It seen that only 24%
of the respondents have shown a highly satisfied, 33.3% of the respondents have shown
satisfied, 37.3% of the respondents have given their neutral opinion & 5.3% of the
CHART -6.6
opening of respondents based on the facility

30
20
10
Frequency
0
opening of respondents based on the facility
TABLE-6.7
Transport facility
Inference:-
transport facility provided by the company. It seen that only 17.3% of the respondents
have shown a highly satisfied, 45.3% of the respondents have shown satisfied, 22.7% of
the respondents have given their neutral opinion & 14.7% of the respondents have shown
dissatisfied.
CHART -6.7
Transport facility
50
40
30
20
10
Percent
0
Transport facility
TABLE-6.8
Library
Satisfied 14 18.7
Neutral 28 37.3
Total 75 100
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with library
facility provided by the company. It seen that only 9.3% of the respondents have shown
a highly satisfied, 18.7% of the respondents have shown satisfied, 37.3% of the
respondents have given their neutral opinion & 34.7 % of the respondents have shown
dissatisfied.
CHART -6.8
Library
40
30
20
10
Percent
0
Library
TABLE-6.9
Drinking water
No. of respondents
Percent
Highly satisfied 18 24
Satisfied 22 29.3
Neutral 11 14.7
Dissatisfied 24 32
Total 75 100
Inference:-
drinking water facility provided by the company. It seen that only 24% of the
respondents have shown a highly satisfied, 29.3% of the respondents have shown
CHART -6.9
Drinking water
30
20
10
Frequency
0
Drinking water
TABLE-6.10
Preventive and guidance chart (safety charts, accident zone)
No. of respondents
Percent

Satisfied 32 42.7
Neutral 11 14.7
Total 75 100.0
Inference:-
preventive guidance chart facility provided by the company. It seen that only 25.3% of
the respondents have shown a highly satisfied, 42.7% of the respondents have shown
satisfied, 14.7% of the respondents have given their neutral opinion & 17.3% of
thespondents have shown dissatisfied.
CHART -6.10
Preventive guidance chart(safety charts )

40
30
20
10
Frequency
0
Preventive guidance chart
TABLE-6.11
Leave benefits

Satisfied 38 50.7
Neutral 10 13.3
Dissatisfied 2 2.7
Total 75 100
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with leave
benefits provided by the company. It seen that only 33.3% of the respondents have
respondents have given their neutral opinion & 2.7% of the respondents have shown
dissatisfied.
CHART -6.11
Leave benefits
60
50
40
30
20
10
Percent
0
Leave benefits
TABLE-6.12
Ambulance room
No. of Percent
respondents
Satisfied 41 54.7
Neutral 7 9.3
Dissatisfied 5 6.7
Total 75 100
Inference:-

ambulance room facility provided by the company. It seen that only 29.3% of the
CHART -6.12
Ambulance room
50
40
30
20
Frequency
10
0
Ambulance room
TABLE-6.13
Technical tour program
Satisfied 29 16
Neutral 12 38.7
Total 75 100
Inference:-
technical tour program provided by the company. It seen that only 25.3% of the
satisfied, 16% of the respondents have given their neutral opinion & 20% of the
CHART -6.13

40
30
20
10
Percent
0

TABLE-6.14
Bonus
Highly satisfied 30 40
Satisfied 30 40
Neutral 10 13.3
Dissatisfied 5 6.7
Total 75 100
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with bonus
provided by the company. It seen that only 40% of the respondents have shown a highly
satisfied, 40% of the respondents have shown satisfied, 13.3% of the respondents have
given their neutral opinion & 6.7% of the respondents have shown dissatisfied.
CHART -6.14
Bonus
30
20
10
Frequency
0
Bonus
TABLE-6.15
Satisfaction level of higher education facility to children
No. of Percent
respondents
Satisfied 4 32.0
Neutral 16 21.3
Total 75 100
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with higher
education in your organization provided by the company. It seen that only 29.3% of the
respondents have shown a highly satisfied, 32% of the respondents have shown
CHART -6.15
s atis faction level of higher education

30
20
10
F re q u e n c y
0
highly s atisfied satisfied neutral dissatisfied
higher education in y our organization f or in y our children
TABLE-6.16
Gratuity

Satisfied 38 50.7
Neutral 9 12.00
Dissatisfied 6 8.0
Total 75 100.0
Inference:-
gratuity provided by the company. It seen that only 29.3% of the respondents have
shown a highly satisfied, 50.7% of the respondents have shown satisfied, 12% of the
respondents have given their neutral opinion & 8% of the respondents have shown
dissatisfied.
CHART -6.16
Gratuity
40
30
20
F re q u e n cy
10
0
Gratuity
TABLE-6.17
Festival advance
Satisfied 45 60.0
Neutral 8 10.7
Dissatisfied 2 2.7
Total 75 100
Inference:-
festival advance provided by the company. It seen that only 26.7% of the respondents
have shown a highly satisfied, 60% of the respondents have shown satisfied, 10.7% of
dissatisfied.
CHART -6.17
Festival advance
70
60
50
40
30
20
P e rce n t
10
0
Festival advance
TABLE-6.18
Provident fund
No. of Percent
respondents
Satisfied 40 53.3
Neutral 11 14.7
Dissatisfied 7 9.3
Total 75 100
Inference:-
provident fund provided by the company. It seen that only 22.7% of the respondents
have shown a highly satisfied, 53.3% of the respondents have shown satisfied, 14% of
dissatisfied.
CHART - 6.18
Provident fund
50
40
30
20
F re q u e n cy
10
0
highly satisfied satisf ied neutral dissatisf ied
Provident fund
TABLE - 6.19
Sports and game

Satisfied 2 30.7
Neutral 17 22.7
Total 75 100
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with sports
and game provided by the company. It seen that only 12% of the respondents have
respondents have given their neutral opinion & 34.7% of the respondents have shown
dissatisfied.
CHART -6.19
Sports and game

40
30
20
10
P e rce n t
0
Sports and game
TABLE-6.20
Medical benefits to family members

Satisfied 36 48.0
Neutral 10 13.3
Total 75 100
Inference:-
family members for getting re-imbursement of medical treatment facility provided by the
company. It seen that only 25.3% of the respondents have shown a highly satisfied, 48%
of the respondents have shown satisfied, 13.3% of the respondents have given their
neutral opinion & 13.3% of the respondents have shown dissatisfied.
CHART -6.20
Medical benefits to family members

40
30
20
F re q u e n c y
10
0
Medical benef its to f amily members
TABLE-6.21
Water supply
Percent
No. of respondents
Satisfied 41 54.7
Neutral 7 9.3
Total 75 100.0
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with water
supply facility provided by the company. It seen that only 22.7% of the respondents
have shown a highly satisfied, 54.7% of the respondents have shown satisfied, 9.3% of
dissatisfied.
CHART -6.21
Water supply
60
50
40
30
20
P e rce n t
10
0
highly satisf ied s atisf ied neutral dissatisf ied
Water supply
TABLE-6.22
Suggestion boxes
No. of Percent
respondents
Satisfied 25 33.3
Neutral 15 20.0
Total 75 100
Inference:-
Out of the 75 respondents surveyed to determine the welfare measure with water
suggestion boxes facility provided by the company. It seen that only 20% of the
satisfied, 20% of the respondents have given their neutral opinion & 26.7% of the
CHART -6.22
suggestion boxes
40
30
20
10
P e rce n t
0
highly satisfied satisf ied neutral dissatisf ied
suggestion boxes
7.1.1 WEIGHTED AVERAGE METHOD
The respondents are asked about some factors listed below in the organization.
Their level of attitude of those factors are calculated below.
TABLE No: 7.1.A

HS S N DS
Sports and 9 2 17 26
game
Family and 19 36 10 10
treatment
Water 17 41 7 10
suggestion 15 25 15 20
Source:Primary Data
Table 7.1.B
POINT 4 3 2 1
WEIGHTAGE
FACTORS H.S S N D TOTAL AVG RANK

SPORTS AND
GAME 36 6 34 20 96 1.36 4
FAMILY
TREATMENT 76 108 20 10 214 2.85 2
WATER
68 123 14 10 215 2.866 1
SUGGESTION
60 75 30 20 185 2.466 3
Source: Primary Data
INFERENCE
The above table infers that the company gives more weight age first to the water,
second to the family treatment, third to the suggestion, and finally to the sports and
game. This shows that the employees are very much satisfied with their working
environment.
CORRELATION
Table no.1
Good ventilation facility and proper air condition & working environment and facility is
safe
X Y X=x-x Y=y-y X2 Y2 xy
19 19 0.25 0.25 0.0625 0.0625 0.0625

44 37 25.25 18.25 637.562 351.5625 460.812
7 11 -11.75 -7.25 138.0625 60.0625 91.0625
5 8 -13.75 -10.75 189.062 115.5625 147.8125
total 964.6865 525.25 699.7495
R=∑XY /√∑X2.Y2
R=0.983
Inference:
The positive correlation between good ventilation facility and proper air condition &
working environment and facility is safe.
Table no. 2
Transport facility & first aid and accident facility
X Y X=x-x Y=y-y X2 Y2 Xy
13 20 -5.75 1.25 33.062 1.562 -7.187

34 33 15.25 14.25 232.0562 203.062 217.312
17 7 -1.75 -11.75 3.062 138.062 -20.562
11 15 -7.75 -3.75 60.062 14.062 -29.062
total 328.748 356.748 160.534
R=∑XY /√∑X2.Y2
R= 0.728
Inference
The positive correlation between Transport facility and First aid accident facility.
CHAPTER-VI
FINDINGS
Findings from the study

The respondents are the workers of Pondicherry co-op sugar mills. The majority of
the respondents are working as a helper and operator few of the respondent from other
employer like fitter and foreman
Satisfaction level
Overall nearly half of the respondents are satisfaction with welfare measures
provided by the management.
Other findings
 58.7% of respondents were satisfied with the following facility ,first aid
facility,good ventilation and heat control, working environment facility.
 More than 41.3% showns their positive opinion on seating arrangement &
temperature facilities provided in the mill
 Only 33.3 % respondent were just satisfied on the facilities offered by company at
the time maternity benefits
 Nearly 45.3 % of the respondent are satisfied with transport facilities
 Only 37.3 % of the respondents are no opinion with library
 Majority of respondent really satisfied with preventive and guidance chart
 Majority of employees are satisfied regarding the leave benefits. Nearly 50.3 %
have expressed positive opinion on gratuity. 53.3 % and 60 % have positive
opinion on festival advance
 54.7 % of the respondent are satisfied with ambulance a room
 40% of respondents are Highly satisfied with bonus.
 32.3% of respondent were satisfied with higher education in your organization for
your children.
 48% of respondent were satisfied with family members for getting re-imbursement
of medical treatment facility provided in mill.
 Regarding sports, game and water, the dissatisfied and satisfied on 34.7% and
54.7% respectively.
Weighted average method
 From the weighted average analysis water supply provided by organization

ranks first.
CORRELATION
 From the analysis correlation it is found that there is perfect correlation between
good ventilation facility and proper air condition & working environment and facility
is safe.
 From the analysis correlation it is found that there is perfect correlation between
transport facility & first aid and accident facility.
SUGGESTION AND RECOMMANDATION:

 It would be encouraging if Pondicherry co-op sugar mills increase the amount
spent on welfare schemes like transport facility, medical, canteen, etc.
 Management must make necessary arrangements for periodic medical check-

up, so that occupational diseases can be diagnosed earlier and necessary
treatments can be given to the concerned workers.
 Pondicherry co-op sugar mills having educational institution for their

employees.
 Proper drinking water should be provided by the company for workers safety
measures should be improved.
 Regarding the working conditions of the mill, most of the workers are
satisfied. The management of the mill should take necessary steps to fix
exhaust fan, air machine etc, in essential places in the mill.
CHAPTER-VII
CONCLUSION
Employer’s are more than willing to understand the employee’s requirement and
design their welfare packages and employee benefits programmers accordingly. The time
for them to understand the changes in employee needs and bridge the gap. Employers
should understand what employees want and compensate them accordingly.
WHAT EMPLOYEES WANT
 Library
 Drinking water
 Sports and game
 Technical Tour programme
 Preventive Guidance chart
Thus the focus of welfare polity should be on these factors. If the organizations
want to achieve the aim of attracting and retaining suitable talent from the labour market.
If the organization is not competitors will pay the field and win the game.
CHAPER-VIII
8.1 LIMITATION OF STUDY
 Most of the respondent were not frank enough to answer certain question.
 The research was conducted with minimum sample of 75.
 The important constraint of time and cost was definite limiting factor.
8.2 SCOPE OF STUDY

 The study was conducted at Pondicherry co-operative sugar mills,
Lingareddipalayam, Pondicherry.
 In order to find out the level of welfare measure provided by management
 All available welfare measures of the company was taken into consideration for
the purpose.
APPENDIX
ANNEXURE I
BIBLIOGRAPHY
TEXT AND REFERENCE BOOKS
1. Research methodology- C.R.Kothari, New age international (p) limited

Publishers New Delhi.
2. Business law-N.D.Kapoor Elements of industrial law.
WEBSITES:
1. www.poncosugar.com
ANNEXURE II
STUDY ON LABOUR WELFARE MEASURES IN

PONDICHERRY CO-OP SUGAR MILLS,
LINGARADDIPALAYAM, PUDUCHERRY
Questionnaire
Name [if willing] :

Age :
Sex :
Experience :
Status of job :
1.The first aid facility and Accident measures are available
 HS S N  DS
2.Organisation is having good ventilation facility and proper air conditional &
Heat control
 HS S N  DS
3.Are you satisfied with the working environment and facility is safe.
4.Are you satisfied with canteen facilities
5.Are you satisfied with housing facilities
6.Are you satisfied with seating arrangement & temperature facilities
HS Highly Satisfied S Satisfied
N Neutral DS Dissatisfied
7.Are you satisfied with the facilities offered by the company at the time
maternity benefits.
8.Are you satisfied with Transport facilities
 HS S  N  DS
9.I am happy with the following facilities
HS S N DS
Library
Toilet
Drinking
water
10.Preventive and guidance chart are shown us

(Safety charts, accident zone, work &handling procedure)
11.Are you satisfied with the leave benefits
 HS S  N  DS
12. Are you satisfied with the ambulance a room
13. Are you satisfied with technical tour program
14.Are you satisfied with bonus
15.Are you satisfied with higher education in your organization for in your
children.
16. Are you satisfied with Gratuity
17 Are you satisfied with festival advance
18.Are you satisfied with the percentage of provident fund you have been
provided
 HS  S N  DS
19.Are they conducting any sports and game
 HS  S N  DS
20.Are you satisfied with group member policy under your family members for
getting re-imburesment of medical treatment
 HS S  N  DS
21.Are you satisfied with the water supply
22.Are you satisfied with suggestion boxes
Your suggestions:




A Study On Labour Welfare Measures

Uploaded by

Copyright:

Available Formats

A Study On Labour Welfare Measures

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

A Study On Labour Welfare Measures

Uploaded by

Copyright:

Available Formats

A STUDY ON LABOUR WELFARE MEASURES IN

PONDICHERRY CO-OPERATIVE SUGAR MILLS

SUMMAR PROJECT REPORT

Under the guidance of

in partial fulfillment for the award of the degree

DEPARTMENT OF MANAGEMENT STUDIES

DEPARTMENT OF MANAGEMENT STUDIES

This to certify that the project work entitled “ A STUDY ON LABOUR

WELFARE MEASURES IN PONDICHERRY CO-OP SUGAR MILLS,

PUDUCHERRY” is a bonafide work done by P.RAMAN [ REGISTER NO:

27348332 ] in partial fulfillment of the requirement for the award of Master of

Business Administration by Pondicherry University during the academic year

Submitted for Viva-Voce Examination held on

I take this opportunity to express my deep senses of gratitude to

We gratefully acknowledge the kindness of Dr.V.S.K. Venkatachalapathy

It is also our privilege to express our sincere thanks to Mr.VAITHILINGAM

We profoundly express our indelible indebtedness to Mrs.M. Janakirama

This project entitled “Labour welfare measures reference to Pondicherry co-op

Majority of respondents satisfied with transport facility, medical facility, canteen

CHAPTER TITLE PAGE NO

II REVIEW OF LITERATURE 9-15

IV RESEARCH METHODOLOGY 17-19

V DATA ANALYSIS AND INTERPRETATION 20-44

VIII LIMITATIONS AND SCOPE FOR FURTHR STUDY 49 - 50

2 Good ventilation facility and proper air conditional 21

3 Working environment and facility is safe 22

6 Opening of respondents based on the based 25

13 Technical tour programme 32

15 Higher education in your organization for your children 34

19 Sports and game 38

20 Medical benefits to family members 39

The international labour organization defines “Labour welfare as the services,

BRIEF NOTE ON THE PONDICHERRY CO-OP. SUGAR MILL LTD.,

ORIGINAL AND LOCATION

TOTAL STRENGTH EMPLOYEES

THE CRUSING OPERATIONS

MAJOR REASONS FOR THE LOSS OF THE MILLS

2. It is proposed to go for expansion and modernization of the mills.

3. It is proposed to set up a 30KL/day Distillery unit in mill premises.

It is proposed to establish a polytechnic college by the mills to provide the technical

1.2 ORGANIZATIONAL STRUCTURE

ADMINISTRATIVE CONTROLLER OF CHIEF CANE FACTORY CHIEF

1.CANE SUPPLY 1.MILL

Need for study

Lab our welfare can be statistically proved is directly co-related to customer

This Foundations written by Donald Hirsh with Jane Millar is a round-up of

1980- The Social Security Review commences form 1986:-

 Income support for families with children

Arun Monappa, “Industrial relations”, Tata Mc .Graw Hill Publishing company

A.M.sharma “Aspects of lab our welfare and social security”, Himalayas

C.B.Mamoria and S.Mamoria-“dynamics of industrial relations in India “ himalaya

WELFARE AND GOVERNMENT OF INDIA:(OR) LABOUR WELFARE

K.K.Ahuja-“industrial Relations Theory &Practice” Kalyani

Types of labour welfare services:

Tripathi. “Personnel Management &Industrial Relation”, sultan chand &sons-new

ILO (international labour organization), classify all labour welfare services

IMPORTANCE OF WELFARE MEASURES;

Mainly, the provisions welfare measures such as good housing, canteen,

Labour welfare provides economic security to employees. Amenities such as