DTDC Courier & Cargo Ltd.

New AWB Design Last Updated: 19 Aug 2013

Domestic AWBs – New Design

1. New AWB Face (Image shown is of V Series AWB)

2. Why this change is initiated?

In order to improve the quality of information captured on the AWB while executing AWB and to
meet the current and the future requirements of the market place. The shipper and the courier will
be prompted to capture required critical information on the AWB while executing the AWB and
fields are sequenced in a way the courier habits are while executing AWB and will get aligned with
the future data capturing mechanism while booking an AWB into CTBS.

3. What are the major changes incorporated?

3.1. Field Definitions: Every information field is now unique numbered and the same would be
standardized across all series of AWB
3.2. To make space to capture more shipment related information on the face of the AWB, lot of
such Terms & Conditions which was available on the face of the AWB is removed and all
such required terms & conditions are formalized and moved to the reverse of the new AWB
under Terms & Conditions
3.3. Additional fields are added to capture product specific pouch number and secure pack
number as per applicability on respective series of AWB

3.4. Pick-up reference number: This will help us to capture reverse pick-up reference number
etc, which is a requirement to confirm a pick-up execution of a customer’s reverse pick-up
request. This will also act as a field to capture sender’s order number or reference number
for forward movements. This field information will become mandatory to be captured in

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New AWB Design Last Updated: 19 Aug 2013
CTBS as part of the booking process, whenever the courier mentions any information in
this column.
3.5. Cust Code too is renamed as Sender’s Code

3.6. Term used as Consignor and Consignee in old AWB design is renamed as Sender and
Recipient respectively
3.7. Address column is well defined to capture complete address with City and State and also
has watermarked lines for operators to capture the information neatly. Also incorporated
option to capture sender / recipient tax IDs in line with the proposed sales tax process of
many of the states, which can avoid delay in interstate entry clearance

3.8. The AWB is designed to capture max of two different dimensions of packages which could
be part of a single shipment. Also the same can capture number of identical dimensioned
packages which minimizes customer billing disputed etc. (if more than 2 Dimensions are
involved within a shipment, the same should be captured on a plain half of A4 size paper
and should be stapled to the accounting copy of the AWB)
3.8.1.Clear defined fields available now for capturing actual and volumetric weight

3.9. Description of contents: Proper space is now provided with 4 lines to capture description of
goods with corresponding value break-up of each line of description. Now it will be
mandatory to capture description of goods and value on the invoice/contents on the AWB

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New AWB Design Last Updated: 19 Aug 2013
3.10. Declared Value for Carriage: A separate field is now added to capture the value
what the shipper entrusted DTDC to be liable for, which can be different than the value of
goods. This will also allow us to accept high valued shipments which earlier was restricted
to be carried by DTDC above certain value limits defined
3.10.1. Specific fields added to capture clearly whether the customer opted for Owner Risk
or Carrier Risk
3.10.2. Declared Value for carriage can be less than or equal to the Value of Goods/ Invoice
value. However the same cannot be more than the Value of Goods / invoice Value
3.10.3. For better understanding of the same, the terms and conditions related to Declared
Value for carriage is pasted later in this document

3.11. Value-added Services: The new AWB will show only the applicable value-added
service available with the service type as per the series of AWB

3.11.1. The Risk surcharge calculation is now standardized for normal and Secure Pack
service (please refer the Terms and Conditions on the reverse of the AWB)
3.12. The sender signature column is enhanced with more relevant shipper declaration
statement in accordance with the India Postal Act and the BCAS security /safety guidelines.

3.13. Other Changes visible on new AWB design

3.13.1. Surface / Air / Express mode options are only available on AWB series which has
multimodal service offering. AWBs which do not have such multi mode options will not
show this information for operators to choose at the time of executing an AWB
3.13.2. Only applicable Value added services will be visible on the new series of AWB

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New AWB Design Last Updated: 19 Aug 2013
3.14. Image of New X Series AWB

3.14.1. What is the difference in X series compared to V series?

3.14.1.1. We added option of billing freight (7.1.1) to a consignee or a third party

which can make reverse pick-up etc. easily managed
3.14.1.2. We added another option to bill duties and Taxes (7.1.2) to shipper,
consignee or a third party which is applicable when dealing with corporate
accounts. This is to bill any form of taxes such as Octroi, Sales Tax etc to a
shipper or a third party, which should be agreed by DTDC accounts as part of
the contract signing process so that applicable taxes can be billed to a shipper
or a third party, without collecting the same from the recipient at the time of
delivery.
3.14.1.3. In addition on new design of D & I series the above is provisioned as
followed to support corporate direct customers

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3.15. New Design of D Series

3.16. New Design of I Series

3.16.1. The COD & FOD service selection column and the fields where the amounts are
captured too is changed in the look and feel. Please review the format above
3.16.2. Effective 1st of September 2013, CFD service will not be available
3.17. New Design of E series

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4. Declared Value for Carriage - Terms and Conditions.
4.1. Automatic Liability
4.1.1.Automatic Liability is limited Rs.100/- in Lite & air Cargo and the same is Rs. 500/- for
premium products unless the sender declares a higher value as Declared Value for
Carriage
4.2. Risk Surcharge Calculation Chart

Risk Surcharge Calculation

PEP/Priority/PTP/COD&FOD Lite / Air Cargo
Owner Risk Carrier Risk Owner Risk Carrier Risk
Mimimum 25 50 25 50
Fixed Service Charge 35 35 35 35
B.i - Up to Rs. 1 Lakh 0.2% 2% 0.2% 2%
B.ii - Between Rs. 1 Lakh & Rs. 2 Lakh 0.1% 1% 0.1% 1%
B.iii - Between Rs. 2 Lakh & Rs. 5 Lakh 0.1% Not Allowed 0.1% Not Allowed
B.iv - Between Rs. 5 Lakh & 10 Lakh 0.1% Not Allowed Not Allowed Not Allowed
B.v - Above Rs. 10 Lakh Not Allowed Not Allowed Not Allowed Not Allowed

4.3. Declared Value for Carriage – Terms & Conditions

4.3.1. Max liability under “ Carrier Risk” is limited to Rs. 2 Lakhs under Lite and Premium
services.
4.3.2. Maximum liability under “Owner Risk” is limited to 5 lacks in Lite & Air Cargo and 10
lacks in Premium service
4.3.3. A shipment of higher value is acceptable (refer 4.3.1 and 4.3.2) if the sender
confirms his understanding of DTDC’s automatic liability (4.1.1) or the maximum
Declared Value for Carriage allowed under above chart in 4.2. Please refer 4.3.7 too.
4.3.4. If the shipper has availed of external insurance, the same shall be declared on
the consignment note as “Owner Risk” and the applicable surcharge thereof
shall be paid at the time of tendering the shipment. In such cases DTDC to issue
the “COF - Certificate Of Facts” if the shipment gets damaged or lost while in
transit. In cases of external insurance by the Parties, in the event of receiving of
claim amount or any part thereof from the insurers, the Parties agree not to
subrogate their rights in favour of the insurers.
4.3.5. If the shipper opts for transportation of consignment at “Carrier Risk” then
the shipper shall pay Risk Surcharge in accordance with the rates mentioned
above in the chart
4.3.6. The risk surcharge for “Owner Risk” or “Carrier Risk” shall be calculated as
per the minimum charges or percentage of the declared carriage value,
whichever is higher
4.3.7. DTDC does not assume any risk cover above Rs.2 Lakhs under “Carrier Risk” and do
not accept shipments having external insurance cover above 5 lakhs or 10 Lakhs under
“Owner Risk”. If a shipment of higher value is tendered by a shipper and if that
shipment gets damaged or lost while in-transit, DTDC shall assume only the maximum
automatic liability of Rs. 100/- or 500/- per shipment or the permissible “declared
value for carriage” already declared on the consignment note. If a sender does not
declare “Declared Value for Carriage” on the AWB, DTDC’s liability shall be limited to
maximum automatic liability of Rs. 100/- or 500/- per shipment. Contractual customers

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of DTDC or of its channel partners or of its authorized agents must declare the value
for carriage and opt for appropriate risk coverage at the time of tendering a shipment
if DTDC has to assume any of the above liabilities within the specified above value
limits mentioned in Risk Surcharge Chart.
4.3.8. Under the option of “Carrier Risk” and subject to payment of applicable “Risk
Surcharge” at the time of tendering a shipment to DTDC, DTDC’s liability shall be
limited to the “Declared value for Carriage” only. The maximum “declared value for
carriage” is limited to a maximum of Rs. 2 Lakhs under “Carrier Risk”
4.3.9. If a customer declares a value in “Declared value for carriage” column and does not
choose applicable type of risk cover, the same would not be considered as complete
and the same would be treated as “not opted for any risk cover” category. In such
cases the facility of risk surcharge shall not be available and DTDC’s liability would be
limited to Rs. 100/- or 500/- or the value of the goods, whichever is lower.
4.3.10. Fragile/breakable articles such as TV Sets, articles made of glass or porcelain,
glassware, and items of extra ordinary value such as crystals, paintings, antiques etc,
and commodities which are perishable in nature shall not be covered under “Carrier
Risk”.
4.3.11. The “Declared Value for Carriage” must be less than or equal to the value of goods.

5. AWB of F Series and Local Lite Series

5.1. These AWBs too are expected to undergo design changes before the next print run and the
same will be communicated to once the design is finalized

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