Current Date

Customer Name
Position
Company Name
Address
Address

Subject: PLDT Enterprise Broadband

Dear Customer Name:

Greetings from PLDT Enterprise!

In this digital age, internet continues to be a vital tool for the success of a growing businesses. With the continuous
development of technology, the internet has transformed “business-as-usual” operations and requires the capability to not
only enable a plethora of internet-capable machines and devices, but also access agile cloud-based solutions.

To support the needs of today’s business, it is with great pleasure that we present to you our PLDT Enterprise Broadband
service proposal. PLDT Enterprise broadband is a shared internet service that provides cost-effective, high-speed,
connectivity for any size of business.

Highlighting:
 Unmatched Domestic Connectivity
Enterprise Broadband runs on PLDT’s expansive and resilient domestic fiber optic network, with widest fixed broadband coverage
and sustained fiber deployment
 Unlimited Broadband Access
Experience high-speed broadband access on a fixed monthly fee, without worries on speed throttling or limited data allocation.
 Dedicated Technical Support for PLDT Enterprise Customers
The Enterprise Customer helpdesk, accessible through 177, is available 24x7 to answer your questions and attend to service
concerns
 Better Business Value
Enterprise Broadband comes in a Premium package variant which includes an Enterprise-grade, PLDT-managed wireless access
point (powered by Cisco Meraki) for better wi-fi user accessibility and improved wireless network management and security.

You may refer to the following pages for the complete list of offers and Terms and Conditions. Thank you for this opportunity
and we look forward to serving you!

Very truly yours, Conforme:

___________________________ ___________________________
Relationship Manager Name Customer Name
Relationship Manager Position
Company Name

Date Signed: _________________

Application Form with T&Cs – Enterprise Broadband 2018 Page 1 of 5

 ENTERPRISE BUSINESS GROUP
Order Form Release Version: EB2018-02
Application Form with T&Cs – Enterprise Broadband 2018
PLDT APPLICATION FORM
NOTE: National Telecommunications Commission (NTC) mandated through memorandum order 10-10-17 that “telephone numbers with local exchange
area code (02) shall be migrated to 8-digit telephone numbers not later than March 31, 2019”. For PLDT subscribers, telephone numbers will begin
with “8 + existing 7-digit number” (example: (02) 8012345 to (02) 8-8012345).

CUSTOMER KEY INFORMATION

COMPANY NAME:
COMPLETE
INSTALLATION ADDRESS: No. Street Village/Barangay/Municipality Zip Code
BILLING ADDRESS:
No. Street Village/Barangay/Municipality Zip Code

Authorized Signatory: Official Designation: E-mail Address:

Technical Contact: Mobile Phone No.:

Please use one (1) order form per line subscription:

Burst Monthly One-Time Contract
Package Inclusions
Speed Charge Install Fee Term
Standard Up to 1 Public Static IP (/32 IP block)
P P 5000 24 months
Enterprise Broadband [Select] Mbps Business Landline

PREMIUM 1 Cisco Meraki Access Point

Up to
Enterprise Broadband P P 24 months 1 Public Static IP (/32 IP block)
[Select] Mbps
w/ Managed Access Point Business Landline
 Enterprise Broadband is a best effort service and subject to facility availability.
o DSL-based burst/download speeds are minimum of 10% of subscribed speed at 80% service reliability where available.
o Fiber-based burst/download speeds are minimum of 30% of subscribed speed at 80% service reliability where available.
 All rates quoted are VAT-exclusive.

For a PREMIUM subscription:

Kindly indicate up to three (3) company personnel who are authorized to request changes in Managed Access Point configuration:
Name Designation Contact No. Email Address
1)
2)
3)

Telephone Line Pre-qualification Number (if applicable) Additional PLDT Sales Notes

DIRECTORY LISTING – FOR BUNDLED BUSINESS LANDLINE APPLICATIONS ONLY

PUBLISHED CONFIDENTIAL
I authorize PLDT to publish my name, address and telephone number in the
Directory Listing (White Pages) and make this information available upon request
I do not allow PLDT to publish my name, address and telephone number
via 101-171 directory assistance at any given time. I understand that no warranties
are agreed upon the information published in the case that it will be reached and in Directory Listing (White Pages) or via 101-171 directory assistance.
accessed by any person or number.

Optional Enterprise Broadband Add-Ons (co-terminus with the broadband service)

+1 Managed Access Point +P 2000/mo., per access point +1 Public Static IP (convert to /30 IP Block) +P1,000/mo.

CUSTOMER CONFORME
INSTRUCTIONS: When you order the PLDT Enterprise Service, please be sure to carefully read the Terms & Conditions as they contain important information
regarding your rights and obligations in connection with the use of the service. After we validate your acceptance of the Terms & Conditions, we will provide you with
either a pick-up or delivery date, whichever is applicable.

I certify that the information supplied above is true and correct. By signing below, I signify that I have read the attached Terms and Conditions and
agree to abide by them as soon as I have accepted the PLDT Enterprise Service.

Authorized Signatory
Designation Date Signed
(Printed Name over Signature)

Application Form with T&Cs – Enterprise Broadband 2018 Page 2 of 5

 PLDT ENTERPRISE BROADBAND SERVICE TERMS AND CONDITIONS
1. Contract Documents 6. Payment Terms
a. The following documents shall, by this reference, form integral parts of the agreement a. Billing shall commence one (1) day after activation of the Service. Delivery and turn-over
between PLDT and the Customer for the provision by PLDT of the PLDT Enterprise of PLDT Add-ons & Freebies (if any) shall not hinder the start of the Effective Billing Date
Broadband Service (the “Service”): of the Fixed Bundle Service.
(1) Proposal with Customer’s written conforme, which contains the commercial terms of b. PLDT has the option to provide the bill for the Service using any media available such as,
the Contract (“Proposal”); and but not limited to, electronic mail, or printed bill sent through courier or mail.
(2) This PLDT Enterprise Broadband Service Terms and Conditions (“Terms and c. Payment must be remitted to PLDT within the stipulated due date as indicated in the bill.
Conditions”), herein collectively referred to as the “Contract”.
b. In case of any conflict in the interpretation of the provisions of the aforementioned 7. Contract Period
documents, these Terms and Conditions shall prevail. a. The Contract term shall be based on the signed application form from the date of
activation of the Service (“Contract Term”).
2. Customer Responsibilities b. If PLDT does not receive any written termination advice from the Customer sixty (60)
The Customer shall have the following responsibilities for the proper installation, operation and days before the end of Contract Term, the Contract Term shall be deemed automatically
maintenance of the Service: renewed for a period equivalent to the original Contract Term.
a. Provide access and clearance to allow duly authorized PLDT personnel to enter and leave
the Customer’s premises at reasonable hours or at such frequency as may be necessary, 8. Cancellation of Order
and subject to prior notice to the Customer, for the purpose of conducting site surveys, In case of cancellation of order:
installation, inspection and maintenance, and/or removal of its equipment and facilities a. After installation but prior to acceptance of the Service, the Customer shall pay 100% of
used in connection with the Service. In the event that the Customer’s premise is located the total Contract value for the CPE that may be provided by PLDT and P10,000.00 to
inside a building, the Customer shall coordinate with the building administrator/property compensate PLDT for the costs incurred by it in the installation works.
management office of the building and secure the necessary permits granting PLDT b. After installation and Service has been accepted, the Customer shall pay the standard
egress and ingress to the building twenty-four (24) hours a day, seven (7) days a week Pre-termination charges as stated in Section 9.
for maintenance, test and repair, and installation activities, subject to compliance by PLDT
with reasonable building security regulations. 9. Pre-termination of Contract
b. Prepare all the required civil works, conduits and in-house wiring installations prior to the a. In case of pre-termination of Contract without fault on the part of PLDT:
installation of the Service. PLDT reserves the right to delay installation works in the event (1) The Customer is required to submit a written notice at least sixty (60) calendar days
the required civil works, conduits, and in-house wiring have not yet been installed, or in prior to the date of circuit termination stating the reason/s for such request.
the alternative, start billing for the installed services notwithstanding the Customer’s (2) Pre-termination charge equivalent to 100% of the unrealized Monthly Recurring
inability to use the same owing to its failure to install the required civil works, conduits, Charges (MRC) for the unexpired Contract term will be imposed.
and in-house wiring in a timely manner. (3) In addition, a de-installation charge amounting to the actual total expenses incurred
c. Provide the required Uninterrupted Power Source (“UPS”) in each location to ensure the (“De-installation Charge”) will be imposed.
uninterrupted power supply necessary for the continuous operation of the Service. The (4) Total pre-termination charge shall be computed as follows:
Customer shall provide electric power from a commercial source connected to the standby
generator required for the efficient operation of PLDT-provided equipment. Total Pre-termination Charge = (No. of months remaining in the contract x
d. Provide the interface cables between the PLDT equipment and the Customer-provided MRC) + De-installation Charge
equipment.
e. Ensure that no connection, disconnection, movement, and/or alteration of any and all b. Upgrading/Downgrading of Service within the Contract term
equipment and facilities furnished by PLDT are conducted by parties other than the duly (1) Upgrading within the Contract term is allowed, subject to an adjustment in the fees
authorized PLDT personnel. payable to PLDT for the upgraded Service. However, downgrading is not allowed within
f. Provide a secure, clean and a well-ventilated and air-conditioned room suitable for the the Contract term, unless the Customer pays pre-termination charges computed in
proper and continuous operation of all equipment used in the provision of the Service. accordance with the following formula:
g. Provide due care to all PLDT-owned equipment installed in its offices (the “Customer Pre-termination charge = (MRC under the original Contract - MRC of the downgraded
Premises Equipment” or “CPE”). The Customer shall be liable for any loss or damage Service) x No. of months of the original Contract.
to such Customer Premises Equipment upon completion of installation thereof by PLDT (2) It is understood that the Customer is still obligated to pay the MRC for the downgraded
unless such loss or damages are directly due to causes beyond the Customer’s reasonable Service for the remainder of the Contract term.
control.
h. Ensure that it and its representatives shall not assign, transfer, sublease, charge or 10. Discontinuance of Service
otherwise part with the CPE; neither shall the Customer permit any extension of the a. PLDT has the option to discontinue the Service because of the Customer’s failure to pay
Service whether or not said extension may cause damage or interference to the Service, the fees due within the period provided for in the relevant bill. Subject to one (1) month
without prior written consent and approval of PLDT. prior written notice to the Customer and provided that the Customer continues to fail to
i. Provide its own additional protection to its system against external attacks/hacks. In the pay the required amount despite such notice, PLDT has the option to discontinue the
event of such occurrence, it is the Customer’s responsibility to investigate the matter with Service for non-payment of the overdue account, as well as other accounts involving other
the proper assistance of PLDT or its subsidiaries and/or affiliates. existing PLDT services which, based on PLDT records, are maintained or owned by, or
kept under the same Customer’s name. Aside from the outstanding charges of the
3. Applicable Prices and Taxes Customer due to PLDT, applicable pre-termination charges shall be imposed, subject to
a. Prices quoted are based on initial network design/configuration presented, and may be Section 9 hereof.
subject to change depending on the final network configuration determined during the b. The basis for disconnection of Service will be the stipulated due date in the billing
actual survey. PLDT shall inform the Customer of any change in the network configuration statement.
and seek prior approval for any change in price from the original proposal as a result of c. The Service is intended for the Customer’s official business use only and not intended for
the difference between the network design/configuration presented and the actual national/international resale of voice and/or data. The circuits of the Service will not be
configuration. Should the Customer not approve the change in initial network used for any Voice Callback, or any form of Public Switched Telephone Network (“PSTN”)
design/configuration and price, PLDT and the Customer shall negotiate to achieve a by-pass operation similar to that of an International Simple Resale (“ISR”) (collectively,
mutually acceptable solution. the “Unauthorized Use/s”).
b. Unless otherwise indicated, the prices quoted in the Proposal are exclusive of the 12% d. PLDT reserves the unilateral right to immediately terminate/cancel the Service at any time
Value Added Tax (“VAT”)/Overseas Communications Tax (“OCT”). Applicable taxes may and without prior notice should PLDT find any Unauthorized Use or find that the Service
apply for services provided by foreign carriers (applies to international services only). or any of the circuits provided therefor are utilized other than for their specified purpose
c. For customers claiming tax exemptions, the necessary exemption certificates and/or and/or in any instance that PLDT finds that any of its materials, wires, equipment, and
documents shall be submitted prior to installation of the Service. devices, resources and effects are actually being used or have been used by the Customer
d. In addition, the price shall be subject to fulfillment by the Customer of the special but without, however, securing the prior written consent of PLDT. PLDT also reserves the
conditions (if any are specified in the Proposal) pursuant to which PLDT offered such further right, and also without prior notice, to immediately disconnect and recover its
price. Non-fulfillment by the Customer of such special conditions shall entitle PLDT to materials, wires, equipment, and devices and such resources and effects which are found
amend the price of the Service. to be illegally connected and/or attached to PLDT facilities and properties without the
knowledge, authority and/or prior written consent of PLDT. Finally, PLDT reserves the
4. Installation and Lead-times right to collect monetary compensation due to revenue loss occasioned by such
Installation and activation of the Service shall be based on the mutually agreed Ready For unauthorized use and/or operations or to collect from the Customer liquidated damages
Service (“RFS”) date as indicated in the Proposal. The projected installation and activation lead in the total amount of One Million Pesos (Php1,000,000.00), whichever is higher.
time is determined on the basis of the location of the Customer’s site (whether the site is within e. In addition to having the Service temporarily/permanently disconnected, the Customer
or outside PLDT’s franchise area) and whether the provision of the Service in the Customer’s shall likewise be liable to pay pre-termination charges computed in accordance with
site requires the construction and installation of additional or new facilities. Section 9.a.

5. Delivery of Equipment; Acceptance of the Service 11. Force Majeure

a. Upon delivery of the CPE to the Customer’s designated site, the Customer shall sign an a. PLDT shall not have any liability whatsoever or be deemed to be in default for any delay
Endorsement of Property and Service (“EPS”) form to acknowledge receipt of the CPE. or failure in the performance of its obligations under the Contract resulting from acts
b. Upon activation of the Service and conclusion of PLDT’s testing thereof based on PLDT’s beyond its control, including without limitation, international system cable faults; acts of
parameters, the Customer shall cause its duly authorized or designated representative(s) God, acts of nature, such as, but not limited to, typhoon, flood, landslide, earthquake,
to sign PLDT’s Acceptance of Service Form (“ASF”). If, for any reason whatsoever, PLDT tsunami, lightning, a natural disaster of overwhelming proportions; acts or regulations of
shall not hear from the Customer or receive the signed ASF within seven (7) days from any governmental or supranational authority; war; national emergency; accident; fire;
date of endorsement of the form, PLDT shall assume that the Service is working, deemed riot; strikes, lock-outs, industrial disputes (whether or not involving PLDT’s employees);
accepted and billable. PLDT shall therefore take this as commitment on the Customer’s epidemic or pandemic.
part to pay/settle necessary billing components/charges for the Service as set forth in the b. In the event of disconnection of Service arising from force majeure, PLDT shall endeavor
Proposal. to restore the Service as soon as possible, subject to its discretion in the allocation of
c. PLDT’s responsibility shall strictly relate to the Service as described in the Proposal only. available resources.
PLDT expressly waives liability for claims arising from internal hardware problems and
software requirements of the Customer.

Application Form with T&Cs – Enterprise Broadband 2018 Page 3 of 5

12. Indemnification 19. Personal Data
The Customer agrees to defend, indemnify and hold PLDT, its directors, officers and PLDT shall, at all times, comply with the provisions of Republic Act No. 10173 or “the Data
employees, free and harmless from and against all liabilities, costs and expenses, including Privacy Act of 2012,” its implementing rules and regulations, and all other laws and
reasonable attorney's fees, related to or arising from: (a) any violation of applicable laws,
government issuances which are now or will be promulgated relating to data privacy and the
regulations or these Terms and Conditions by the Customer (or any party using the Customer’s
account, with or without the Customer’s permission, to access the Service); (b) the use of the protection of personal information, if and when applicable. PLDT, its officers, employees,
Service or the placement or transmission of any message, information, software or other agents and representative in connection with its performance of the Contract, shall, among
materials using the Service by the Customer (or any party using the Customer’s account, with others:
or without the Customer’s permission, to access the Service); (c) negligent acts, errors, or
omissions by the Customer’s (or any party using the Customer’s account, with or without the
a. Process personal data only upon the documented instructions of the Customer, including
Customer’s permission, to access the Service); (d) injuries to or death of any person and for
transfers of personal data to another country or an international organization, unless such
damages to or loss of any property, which may in any way arise out of or result from or in
transfer is authorized by law;
connection with these Terms and Conditions, except to the extent that such liabilities arise
b. Implement measures and systems such as clear written guidelines and training modules
from the act, negligence or willful misconduct of PLDT; or (e) claims for infringement of any
for its employees, agents, and representatives, that will enable data subjects to exercise
intellectual property rights arising from the use of the Service, any software, or the Internet.
any and all of their rights under the Data Privacy Act of 2012;
c. Implement such measures and systems that will allow data subjects to exercise their right
13. Limitation of Liability
to object or withhold consent to further processing as provided under the Data Privacy
In no event shall PLDT be liable for any loss of revenue, business opportunity or business
Act of 2012;
advantage, loss of use, interruption of business, any indirect, incidental, special or
d. Implement such measures and systems that will allow data subjects to exercise their right
consequential damages, even if PLDT has been advised of the possibility of such claims.
to access under the Data Privacy Act of 2012;
e. Maintain proper records, and provide the Customer access to such records, as will allow
14. Acceptable Use Policy for PLDT Enterprise Broadband Service
said Customer to comply with the exercise by data subjects of their right to access under
The Customer shall use the Service in accordance with applicable law, including relevant
the Data Privacy Act of 2012;
regulations, ordinances, orders or decrees; and with morals, customs and public policy and
f. Ensure that the data subjects will be able to exercise their right to rectification,
shall ensure that its use thereof shall not adversely affect, interfere with or disrupt the use of
modification, or blocking of data under the Data Privacy Act of 2012;
the Service by other parties or the manner by which PLDT provides the Service or any other
g. Determine the appropriate level of security measures, subject to, and in conjunction with,
services to others.
that of the Customer, taking into account the nature of the personal information to be
protected, the risks represented by the processing, the size of the organization and
15. Violation of Acceptable Use Policy
complexity of its operations, current data privacy best practices, and cost of security
a. PLDT will respond appropriately in the event that it becomes aware of any Unauthorized
implementation;
Use or use of the Service in violation of the aforementioned Acceptable Use Policy. PLDT
h. Implement security measures for data protection (i.e., generally, the physical,
and its various affiliates and partners reserve the right to monitor bandwidth, usage and
organization, and technical security measures prescribed by the Data Privacy Act of 2012
content from time to time to operate the Service to identify violations of the Acceptable
and its implementing rules and regulations), including policies for evaluation, monitoring,
Use Policy, and/or to protect the network and PLDT users.
and review of operations and security risks. These measures may include clear written
b. PLDT shall advise the Customer of any inappropriate behavior and take any necessary
guidelines, training modules for its employees, agents, and representatives, and audit
corrective action. However, if the Service is used in a way which PLDT, in its sole
measures in relation to the (1) collection, processing, maintenance, and deletion/disposal
discretion, believes is violative of the Acceptable Use Policy, PLDT may take any
of personal data and records; and (2) the sharing of these information, especially on the
immediate responsive action it deems appropriate. Such actions include, but are not
specific persons to whom the information may be given access. Such measures shall aim
limited to, temporary or permanent removal of content and the immediate suspension or
to maintain the availability, integrity, and confidentiality of personal data, and prevent
termination of all or any portion of the Service. PLDT shall not be liable for any such
negligent, unlawful, or fraudulent processing, access, and other interference, use,
responsive actions and such acts shall be without prejudice to any action available to
disclosure, alteration, loss, and destruction of personal data;
PLDT under these Terms and Conditions, the law or in equity in order to recover any and
i. Implement reasonable and appropriate organizational, physical, and technical measures
all damage/s suffered by PLDT arising from the violation of the Acceptable Use Policy.
intended for the protection of personal information against any accidental or unlawful
c. PLDT reserves the right to investigate suspected violations of the Acceptable Use Policy,
destruction, alteration, and disclosure, as well as against any other unlawful processing,
including the gathering of information from the user or users involved and the
or for such other purposes as may be required under the Data Privacy Act of 2012 or any
complaining party, if any, and the examination of any information on PLDT’s servers and
other applicable law or regulation;
network. During an investigation, PLDT may suspend the Service of the Customer and
j. Implement reasonable and appropriate measures to protect personal information against
the Customer hereby authorizes PLDT to cooperate with (i) law investigation authorities
natural dangers such as accidental loss or destruction, and human dangers such as
in the investigation of suspected criminal violations, and (ii) system administrators of
unlawful access, fraudulent misuse, unlawful destruction, alteration, and contamination;
other internet service providers or other network or computing facilities in order to
k. Ensure that its employees, agents, and representatives who are involved in the processing
enforce the Acceptable Use Policy. Such operation may include PLDT providing the
of personal information operate and hold personal information under strict confidentiality.
username, IP address, or other identifying information about the Customer. Upon
This obligation shall continue even after their transfer to another position or upon
termination of an account, PLDT is authorized to delete any files, programs, data and e-
termination of their employment or contractual relations;
mail messages associated with such account.
l. Not to engage another processor without prior instruction from the Customer: Provided,
that any such arrangement shall ensure that the same obligations for data protection
16. Representations and Warranties
under this document are implemented, taking into account the nature of the processing;
Each party represents and warrants to the other party that: m. In case of data breach, promptly notify the Customer within twenty-four (24) hours or
a. It is a corporation duly organized and validly existing under the laws of the Republic of earlier from the time of discovery, to enable said Customer to notify the National Privacy
the Philippines and has all the legal power and authority to execute this Agreement and Commission and the affected data subject or Customer within the period prescribed under
to carry out the terms, conditions and provisions hereof; the Data Privacy Act of 2012, when sensitive personal information that may, under the
b. The Contract constitutes a valid, legal and binding obligation, enforceable in accordance circumstances, be used to enable identity fraud are reasonably believed to have been
with its terms; acquired by an unauthorized person, and the Customer, PLDT, or the National Privacy
c. There are no actions, suits or proceedings pending, or to its knowledge, threatened, Commission believes that such unauthorized acquisition is likely to give rise to a real risk
against or affecting it before any court or administrative body or arbitral tribunal that of serious harm to any affected data subject or Customer;
might adversely affect its ability to meet and carry out its obligations under the Contract; n. Promptly inform the Customer, if, in its opinion, any instructions of the Customer violates,
d. The execution and delivery of the Contract has been duly authorized by all requisite or may be construed to violate, any provision of the Data Privacy Act of 2012 or any other
corporate action, and will not contravene any provision of, or constitute a default under, issuance of the National Privacy Commission;
any other agreement or instrument to which it is a party or its property may be bound. o. Assist the Customer in ensuring compliance with the Data Privacy Act of 2012, its
implementing rules and regulations, other relevant laws, and other issuances of the
17. Non-Waiver National Privacy Commission, taking into account the nature of processing and the
Failure to enforce compliance with any term or condition of the Contract will not constitute a information available to PLDT;
waiver of such term or condition of the Contract or the right to subsequently enforce such term p. At the choice of the Customer, delete, destroy, or return all personal data to the former
after the end of the provision of services relating to the processing: Provided, that this
or condition in the future.
includes deleting or destroying existing copies unless storage is authorized by the Data
Privacy Act of 2012 or another law;
18. Governing Law, Venue of Suits, Attorney’s Fees q. Make available to the Customer all information necessary to demonstrate compliance with
a. The Contract shall be governed by and construed in accordance with the laws of the the obligations laid down in the Data Privacy Act of 2012, and allow for and contribute to
Philippines. audits, including inspections, conducted by the Subscriber or another auditor mandated
b. In case any dispute arises in connection with these Terms and Conditions, the Parties by the latter; and
shall promptly meet and exert best efforts towards an amicable settlement of the dispute r. Include all the foregoing in the privacy and security policy of PLDT
in good faith. In the event such dispute is not resolved amicably within a period of thirty (http://www.pldt.com/privacy-policy).
(30) days from the date of its occurrence, the same may be resolved through legal action.
c. In the event of suit, venue shall exclusively be in Makati City, Metro Manila. In the event CONFORME:
that either party is compelled to seek judicial relief against the other party in order to I/We agree to subscribe to PLDT’s Enterprise Broadband Service
enforce any or all of its rights under these Terms and Conditions, the erring party, as and agree to be bound to PLDT’s Terms and Conditions as stated above.
determined by the proper court, shall, in addition to any other damages that may be Company Name Witness:
awarded by the court, hereby agrees to pay an amount equivalent to twenty-five percent By:
(25%) of the amount claimed by the aggrieved party but shall in no case be less than
Fifty Thousand Pesos (P50,000.00), as and by way of attorney’s fees, apart from the costs ________________________________ ________________________________
of litigation and other expenses which the law allows the aggrieved party to recover from Customer Name Relationship Manager Name
the erring party. Company Position Relationship Manager

Date:

Application Form with T&Cs – Enterprise Broadband 2018 Page 4 of 5

 ANNEX A
Managed Access Point Acceptable Use Policy

This Acceptable Use Policy (“Policy”) refers to these conditions relative to the Customer’s use and access to the Managed Access Point as defined herein,
to be used solely and specifically with the Service. PLDT hereby reserves the right to modify this Policy at any time, effective upon the Customer’s receipt of the modified Policy.

1. The Customer’s subscription to the Managed Access Point shall include: 8. All other provisions in the Contract for the Service not contrary to these provisions of the Policy
a. The provision by PLDT of a Cisco Meraki Access Point, or its equivalent in terms of shall apply in a suppletory manner herein.
technical specifications, functionality, and capacity, which are more described in the 9. Data Collection
attached Schedule 1 (“Access Point”); and To ensure the performance and security of the “Access Point” and its wireless networking
b. Management of the Access Point which includes configuration and re-configuration by features, the Cisco Meraki Cloud Networking Platform shall collect the following network traffic
PLDT of the Access Point’s technical settings, which may include, but are not limited data:
to, those referred to in Schedule 2.  Network traffic information: MAC addresses, device names, device types, operating
2. The Managed Access Point shall be used with the Service only, and is provided to the Customer systems, geolocation information, and information transmitted by devices such as
for the sole purpose of the Customer having access to the Service. hostnames, protocols, port numbers, and IP addresses;
3. PLDT shall not permit the connection of other Service provider’s equipment or connections to  Other: Such other information regarding network traffic as reasonably requested by Cisco
the Managed Access Point, and shall not configure other provider's equipment to be used for that may constitute Personal Data as defined under the Data Privacy Act of 2012, its
the Service. Should PLDT identify any unauthorized connection, PLDT shall have the right to implementing rules and regulations, and other relevant issuances/circulars.
disconnect such unauthorized connection without any liability to the Customer.
4. The Customer shall be responsible in securing its own Local Area Network (“LAN”), and any All data collected by the Cisco Meraki Cloud Networking Platform shall be collected and stored
and all other devices connected or shall connect to the Service through its LAN. Customer shall in accordance with the current highest industry standards and in accordance with applicable
not hold PLDT, its officers, directors, and employees liable for any security breach, damages, or Data Protection Laws. Customer represents, warrants, and undertakes that:
losses  It has obtained the specific consent of the data subject to the collection and processing,
caused by such unsecured connections. PLDT shall only be responsible for securing the Managed except where such consent is not required under law; and
Access Point.  It has provided the data subjects with the following information prior to collection:
5. To secure the Managed Access Point from unauthorized access and tampering by any a. The identity of the personal information controllers or processors that will be given
unauthorized person, a security seal will be put on the Access Point. Tampering with the security access to personal data;
seal will void all the Managed Access Point’s warranty by PLDT. In the event the Managed Access b. The purpose of the processing;
Point malfunctions with a voided warranty, the Customer shall pay an amount equivalent to the c. The categories of personal data concerned;
remainder of the Contract Term before replacement is made. d. Intended recipients or categories of recipients of the personal data;
6. The period of subscription for the Managed Access Point shall be coterminous with the Service. e. The existence of their rights as data subjects, including the right to access and
In the event of pre-termination, the monthly recurring charges (“MRC”) of the Managed Access correction, and the right to object; and
Point shall be paid in addition to the pre-termination charges in the Contract for the Service. f. Such other information that would sufficiently notify the data subject of the nature
7. Additional features, service requirements and hardware components not included in the signed and extent of the manner of processing
Proposal which will require operating system, hardware and or license upgrade that may
necessary to connect to the Managed Access Point shall not be the responsibility of PLDT.

SCHEDULE 1
Managed Access Point Details and Specifications

The Cisco Meraki MR is a three–radio, cloud-managed 2x2 MIMO 802.11ac access point. Highlights:
Designed for general purpose next-generation deployments in offices, schools, hospitals  2x2 802.11ac, 1.2 Gbps aggregate dual-band data rate
and hotels, the MR32 provides performance, security, and manageability.  24x7 real-time WIPS/WIDS and spectrum analytics via dedicated third
radio
The MR provides a maximum 1.2 Gbps data rate with concurrent 802.11ac and 802.11n  Integrated Bluetooth low energy Beacon and scanning radio
2x2:2 MIMO radios, and security and spectrum visibility via a third radio dedicated to 24x7  Enhanced transmit power and receive sensitivity
WIDS/WIPS and automated RF optimization. An integrated Bluetooth low energy (BLE)  Self-healing, zero-configuration mesh
radio delivers Beacon functionality and BLE device scanning.  Integrated enterprise security and guest access
 Application-aware traffic shaping
The combination of cloud management, 802.11ac, full-time RF environment scanning, and  Self-configuring, plug-and-play deployment
an integrated Bluetooth technology delivers the high throughput, reliability, and flexibility  Sleek, low-profile design blends into office environments
required by the most demanding business applications like voice and high-definition  Optimized for voice and video
streaming video.

SCHEDULE 2
Managed Access Point Default Configuration
The PLDT-deployed Managed Access Points have the following default configurations and may be subject to change as requested by the Customer:

SETTING OFFICE WI-FI TEMPLATE

SSID NAME _Guest Wi-Fi
SSID Access Click-Through Click-Through
Splash Page Yes Yes
Client IP Assignment Bridge mode NAT Mode: Meraki DHCP
Layer 3 Firewall (Local LAN) Allow Deny
 Blogging, Gaming, Peer-to-peer  Blogging, Gaming, Peer-to-peer, Social Web & Photo,
Layer 7 Firewall
Video & Music
Per Client Bandwidth Unlimited* Up to 2 Mbps
Per Client Connection Time 24 hours, reconnection possible 1 hour, reconnection possible
Wireless Band Selection Dual band operation with Steering (2.5 GHz and 5 GHz)
*Subject to maximum available bandwidth

CONFORME:
I/We agree to subscribe to PLDT’s Enterprise Broadband Service and agree to be bound to PLDT’s Terms and Conditions as stated above.

Company Name Witness:

By:

________________________________ ____________________________________
Customer Name Relationship Manager Name
Position Relationship Manager

Date:

Application Form with T&Cs – Enterprise Broadband 2018 Page 5 of 5