Canon FAX L290 Series-295 Service Manual PDF
Canon FAX L290 Series-295 Service Manual PDF
Canon FAX L290 Series-295 Service Manual PDF
FAX-L200 Series
FAX-L295
Oct 7 2003
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and
repair of products. This manual covers all localities where the products are sold. For this reason, there may be
information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the contents of this manual, Canon will release technical information
as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will
issue a new edition of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Introduction
Symbols Used
This documentation uses the following symbols to indicate special information:
Symbol Description
Indicates an item requiring disconnection of the power plug from the electric outlet.
Indicates an item intended to provide notes assisting the understanding of the topic in question.
Memo
The descriptions in this Service Manual are subject to change without notice for product improvement or other
purposes, and major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant
Service Information bulletins and be able to identify and isolate faults in the machine."
%QPVGPVU
%QPVGPVU
Chapter 5ޓTROUBLESHOOTING
5.1 Phenomenon Table ............................................................................................................................................ 5- 1
5.1.1Symptoms .................................................................................................................................................... 5- 1
5.2 Countermeasure ................................................................................................................................................. 5- 3
5.2.1 Image Faults ................................................................................................................................................ 5- 3
5.2.2 Faulty Feeding........................................................................................................................................... 5- 12
5.2.3 Malfunction ............................................................................................................................................... 5- 13
5.2.4 Jam (Main Unit) ........................................................................................................................................ 5- 15
5.3 Measurement and Adjustment ......................................................................................................................... 5- 16
5.3.1 Basic Adjustments..................................................................................................................................... 5- 16
5.3.2 Nip Width .................................................................................................................................................. 5- 16
5.4 Service Tools ................................................................................................................................................... 5- 17
5.4.1Special tools............................................................................................................................................... 5- 17
5.5 Error Code ....................................................................................................................................................... 5- 18
5.5.1 Outline ....................................................................................................................................................... 5- 18
5.5.2 User Error Code ........................................................................................................................................ 5- 18
5.5.3 Service Error Code .................................................................................................................................... 5- 22
5.6 Service Mode ................................................................................................................................................... 5- 24
%QPVGPVU
5.6.1 Outline....................................................................................................................................................... 5- 24
5.6.2 Default Settings......................................................................................................................................... 5- 31
5.6.3 Service Soft Switch Settings (SSSW)....................................................................................................... 5- 46
5.6.4 Numeric Parameter Settings (NUMERIC Param.) ................................................................................... 5- 48
5.6.5 Test Mode (TEST) .................................................................................................................................... 5- 49
Chapter 6ޓAPPENDIX
6.1 Outline of Electrical Components ..................................................................................................................... 6- 1
6.1.1 Sensor.......................................................................................................................................................... 6- 1
6.1.2 PCBs ........................................................................................................................................................... 6- 2
Chapter 1ޓPRODUCT
DESCRIPTION
Contents
%QPVGPVU
Copying resolution Scanning: 400 x 400 dpi (Direct copy) / 200 x 300 dpi
(Memory copy)
1-1
Chapter 1ޓ
Continuous 99 copies
reproduction
Operating environment 20 to 80 % RH
(Humidity range)
Transmission speed 33.6k, 31.2k, 28.8k, 26.4k, 24k, 21.6k, 19.2k, 16.8k,
14.4k, 12k, TC9.6k, TC7.2k, 9.6k, 7.2k, 4.8k, 2.4k bps
/ (With automatic fallback function)
1-2
Chapter 1
Reception input level -9 to -43 dBm (V.34), 0 to -43 dBm (V.34 other)
1-3
Chapter 1ޓ
System data backup Backup contents: dial registration data, user data,
service data, time / Backup IC: 220 kbit SRAM /
Backup battery: Lithium battery 3.0V DC/220 mAh /
Battery life: Approx. 5 years
1-4
Chapter 1
T-1-1
Pre-message protocol:
Time from when other facsimile is connected to the line until image transmission begins.
Post-message protocol (between pages):
Time from after one document has been sent until transmission of the next document starts if several pages are
transmitted.
Post-message protocol (after pages):
Time from after image transmission is completed until line is switched from facsimile to telephone.
[1]
[2] [4]
[3]
[8] [5]
[9] [6]
[7]
[10]
F-1-1
1-5
Chapter 1ޓ
T-1-2
T-1-3
Effective scanning
width 208+/-1.0mm 213.9+/-1.0mm 213.9+/-1.0mm
Effective scanning
length 293+/-3.0mm 275.4+/-3.0mm 361.6+/-3.0mm
[1]
[2] [4]
[3]
[8] [5]
[9] [6]
[7]
[10]
F-1-2
1-6
Chapter 1
T-1-4
T-1-5
Effective printing
width 206+/-2.0mm 207.9+/-2.0mm 207.9+/-2.0mm
Effective printing
length 288.9+/-3.0mm 271.4+/-3.0mm 347.6+/-3.5mm
1-7
Chapter 1ޓ
Front View
[1]
[2] [9]
[3]
[4] [10]
[5] [11]
[6] [12]
[7]
[8]
[13]
[14]
F-1-3
T-1-6
Inside View
1-8
Chapter 1
[1]
[3]
[2]
[4]
[5]
F-1-4
T-1-7
Rear View
[1]
[2] [3]
[6]
[4] [5]
F-1-5
1-9
Chapter 1ޓ
T-1-8
01 02 03 04 1 2 3
ABC DEF
05 06 07 08
4 5 6
GHI JKL MNO
09 10 11 12 7 8 9
PQRS TUV WXYZ
13 14 15 0 #
T-1-9
[8] R key
1-10
Chapter 1
1.4 Safety
Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this machine is
hermetically sealed within the protective housing and external cover. No radiation can leaak from the machine in the
normal operation of the product by the user.
The laser scanner unit emits invisible laser light inside it. If exposed to laser light, the human eye can irreparably be
damaged. Never attempt to disassemble the laser scanner unit. (It is not designed for servicing in the field).
The covers around the laser scanner unit are identified by the following label [1].
[1]
F-1-7
The machine's toner is a non-toxic material composed of plastic, iron, and small amounts of dye.
1-11
Chapter 2ޓTECHNICAL
REFERENCE
Contents
%QPVGPVU
2.1.1 Overview/Configuration
[1]
[2]
[3]
[4]
[5]
[8]
[7] [6]
F-2-1
T-2-1
Note
2-1
Chapter 2ޓ
2-2
Chapter 2
2.2.1 Overview/Configuration
[1]
[4]
[2]
[3]
[5]
[6]
[7]
[8]
F-2-2
T-2-2
The laser scanner ass'y is made up of the laser unit and scanner motor, etc. It is controlled by signals input from the
PCNT board.
The laser driver, in accordance with the laser control signals and video signals from the SCNT board, causes the laser
diode to emit light.
The laser beams pass through a collimator lens and cylindrical lens and illuminate the 4-faced mirror, which rotates
at a fixed speed.
The beams reflected by the 4-faced mirror pass through the imaging lens and the reflection mirror and then focus on
the photosensitive drum.
As the 4-faced mirror rotates at a fixed speed, the laser beams on the photosensitive drum run along the surface of
the drum at a fixed speed.
As the photosensitive drum rotates at a fixed speed and the laser beams run along the surface of the drum at a fixed
speed, a latent image is formed on the drum.
2-3
Chapter 2ޓ
Memo
BD failue
If, while the scanner motor is rotating at a fixed speed, the BD signal from the BD cycle is out of synch 2.0
sec. or longer, during laser drive, a BD failure is judged to have happened.
The laser scanner unit includes parts that cannot be adjusted in the field. For this reason, the laser scanner
unit must never be opened.
2-4
Chapter 2
2.3.1 Overview/Configuration
[2]
[1]
[8]
[3]
[7]
[4]
[5]
[6]
F-2-3
T-2-3
When the PCNT board receives print control signals from the SCNT board, it drives the main motor, causing the
photosensitive drum, developing cylinder, primary charging roller and transfer charging roller to rotate.
Then, the primary charging roller uniformly applies a negative charge to the surface of the photosensitive drum and
the laser beams, modulated by the video signals, irradiate the surface of the photosensitive drum so that a latent image
can be formed by the laser diode. After the latent image on the surface of the drum is rendered visible on the
developing cylinder by the toner, the image is then transferred to the paper by the transfer charging roller and then
fed on to the fixing assembly. Also, after residual toner has been removed from the surface of the photosensitive
drum by the cleaner blade, the electropotential of the drum is made even by the primary charging roller and the drum
is made ready to receive a new latent image.
2-5
Chapter 2ޓ
Memo
No-toner detection
The no-toner state is detected by the toner sensor (magnetic sensor) located on the pikup roller shaft. If a toner
cartridge is installed, the toner sensor touches the side of the cartridge. The part of the cartridge which the
toner sensor touches is made thinner to increase the sensor output. When the toner sensor detects no toner,
the sensor output goes low.
2-6
Chapter 2
2.4.1 Overview/Configuration
[1]
[7] [2]
[3]
T-2-4
The main motor rotates and the pickup solenoid comes ON. Then, the main motor rotation is transferred to the pickup
roller, which rotates, and the pickup cam rotates to match the rotation of the pickup roller. Once the pick-up cam
tabs are clear of the lifting plate, the strength of the spring pushes up the lifting plate. One sheet of the paper raised
up by the lifting plate is picked up by the pickup roller and then fed on from the transfer section to the fixing section
and finally ejected by the delivery roller.
Memo
2-7
Chapter 2ޓ
does not detect the leading edge of the recording paper within 3.5 seconds after the pickup solenoid releases
the pickup roller the machine tries to repeat the same operation before judging that a jam has occurred. If the
paper edge sensor still cannot detect the leading edge of the recording paper, a paper feed delay jam is
detected.
The machine does not have a paper size sensor.It recognizes the paper sizes (A4, Letter, Legal) according to the user
data setting.
A paper size error occurs if the specified paper size is different from the size of the paper placed in the sheet feeder
when one page is actually printed. In this case, a message [CHECK PAPER SIZE] appears on the display, the
following operation is carried out.
If the specified paper length is greater than the actual paper length:
All received data (i.e., all pages) will be received in memory mode.
To reset a recording paper size error, match the settings of the user data to the size of the actual recording paper
so that the pages that have been received in memory mode will automatically be generated.
If the specified paper length is less than the actual paper length:
In direct copy mode, no error message will be identified even if the size setting differs from the size of the actual
recording paper.
In memory copy mode, an error condition will be indicated if the size setting and the size of the actual recording
paper are different and indicated by the message [CHECK PAPER SIZE].
The outlets of recording paper are switched over by means of a flapper, which is operated by the delivery selector
found at the left bottom of the face-up delivery slot.
When the delivery selector is pulled to the front, the flapper faces the direction indicated in Figure A, causing the
recording paper on the move to make a U-turn toward the face-down delivery slot.
When the delivery selector is pushed in the opposite direction, the flapper will then face the direction indicated in
Figure B, and the recording paper on the move will move under the flapper to reach the face-up delivery slot.
2-8
Chapter 2
[1]
[6]
[2]
[7]
(A) (B)
F-2-5
T-2-5
2-9
Chapter 2ޓ
After the paper edge sensor comes ON, the paper eject sensor does not go OFF within a prescribed time.
When this kind of jam is detected, the display reads [CLEAR PAPER JAM]. Reception data go into memory
reception, from the page where the jam occurred. Copy image data are cleared.
To clear pickup jams, open the front cover and take out the jammed paper. When the front cover is closed, the image
data in memory will automatically be output. Also, if the jammed paper is removed without opening the front cover,
open the front cover and close it again, in order to reset the printer.
When this kind of jam is detected, the display reads [CLEAR PAPER JAM]. Reception data go into memory
reception, from the page where the jam occurred. Copy image data are cleared.
To clear pickup jams, open the front cover and take out the jammed paper. When the front cover is closed, the image
data in memory will automatically be output. Also, if the jammed paper is removed without opening the front cover,
open the front cover and close it again, in order to reset the printer.
When this kind of jam is detected, the display reads [CLEAR PAPER JAM]. Reception data go into memory
reception, from the page where the jam occurred. Copy image data are cleared.
To clear pickup jams, open the front cover and take out the jammed paper. When the front cover is closed, the image
data in memory will automatically be output. Also, if the jammed paper is removed without opening the front cover,
open the front cover and close it again, in order to reset the printer.
2-10
Chapter 2
When this kind of jam is detected, the display reads [CLEAR PAPER JAM]. Reception data go into memory
reception, from the page where the jam occurred. Copy image data are cleared.
To clear pickup jams, open the front cover and take out the jammed paper. When the front cover is closed, the image
data in memory will automatically be output. Also, if the jammed paper is removed without opening the front cover,
open the front cover and close it again, in order to reset the printer.
2-11
Chapter 2ޓ
2.5.1 Overview/Configuration
[1]
[2]
F-2-6
T-2-6
The fixing assembly uses an on-demand fixing method and comprises the fixing film unit, made up of a fixing heater,
thermister and temperature fuse, and the pressure rollers.
The toner transferred to the surface of the paper is heated by fixing heater, through the fixing film. Then, the paper
passes through the pressure rollers and the toner is fixed to the paper.
The printer controller on the PCNT board detects a fixing heater failure in the following instances.
a) The thermistor does not detect 150 deg C or higher 30 sec. after temperature control starts.
b) The thermistor detects 195 deg C or higher for 150 msec. while temperture control is under way.
c) The thermistor does not detect 20 deg C or higher after temperature control starts.
d) The thermistor detects 20 deg C or lower for 138 msec. while the fixing heater is placed under control.
e) The thermistor detects 100 deg C or lower for 3 sec. while temperature control in under way.
2-12
Chapter 3ޓDISASSEMB
LY AND
ASSEMBLY
Contents
%QPVGPVU
1) Open the front cover using the release tab [1] and
then remove 2 screws [2] and 4 screws [3].
2) Remove the connector cover [4].
3) Remove the external cover [5].
4) Remove the multi-purpose tray unit [6]. [1]
[1]
F-3-1
[1]
1) Open the front cover using the release tab [1] and
then remove 2 screws [2] and 4 screws [3].
2) Remove the connector cover [4].
3) Remove the external cover [5].
F-3-3
4) Remove the multi-purpose tray unit [6].
3-1
Chapter 3
[6]
3) Remove the 2 screws [3] and then remove the frame
[4].
[3]
[4]
[2]
[1]
[1]
F-3-7
[1]
[2] [1]
[2]
[2]
[1]
[1] [5]
[1]
[4]
[3]
[3] [4]
F-3-10
F-3-8
3-3
Chapter 3
[6]
3) Remove the 2 screws [3] and then remove the frame
[4].
[3]
[4]
[2]
[1]
[1]
F-3-7
[1]
[2] [1]
[2]
[2]
[1]
[1] [5]
[1]
[4]
[3]
[3] [4]
F-3-10
F-3-8
3-3
Chapter 3ޓ
[1] [2]
[3]
[2] [5]
[3]
[6]
[2]
[3]
F-3-11
F-3-12
1) Open the front cover using the release tab [1] and
then remove 2 screws [2] and 4 screws [3].
3-4
Chapter 3
[4]
[2] [1]
[2]
[3]
[1] [4]
[1]
[2]
[5]
[1]
[3]
[5]
F-3-15
F-3-14
[1]
[1]
F-3-16
1) Open the front cover using the release tab [1] and
then remove 2 screws [2] and 4 screws [3].
3-5
Chapter 3ޓ
[2]
[3]
[2] [5]
[3]
[1]
[6]
F-3-17
F-3-18
3-6
Chapter 3
[2]
3) Remove the 4 screws [6] and remove the main
frame [7].
[1]
[1]
[3]
[1]
[7]
[3]
[2]
[4] [5]
F-3-20
[4]
[2] [1]
[2]
[1]
[1]
[1]
[3]
F-3-21
F-3-23
3-7
Chapter 3ޓ
1) Open the front cover using the release tab [1] and
[2] [1]
then remove 2 screws [2] and 4 screws [3].
2) Remove the connector cover [4]. [2]
[2]
[3]
[2] [5]
[3] F-3-25
[6]
3.1.7.3 Removing the SCNT
board / frame 0003-3664
F-3-26
3-8
Chapter 3
1) Remove the front cover [1] and the cable cover [2].
2) Remove the cable [3] attached to the switch lever
and the cable [4] attached to the main motor and the
cable [5] attached to the PCNT board.
3) Remove the 4 screws [6] and remove the main
frame [7].
[3]
[1]
[7]
[2]
[4] [5]
[6]
F-3-27
[1]
[2]
F-3-28
3-9
Chapter 3ޓ
[2]
[3] 3.2.1.3 Removing the Transfer
[2] [5] charging roller 0003-4103
[3] 1) Use a precision screwdriver or similar to remove
the transfer guide [1].
[6]
2) Remove the Transfer charging roller [2]. Be careful
not to touch the sponge section.
[1]
[1]
F-3-29
[2]
3-10
Chapter 3
unit [6].
3.3 LASER EXPOSURE 6) Remove the screw [7] and detach the Laser scanner
SYSTEM unit [8]. Do not remove the screw [9].
1) Open the front cover using the release tab [1] and
[8]
then remove 2 screws [2] and 4 screws [3].
2) Remove the connector cover [4].
3) Remove the external cover [5].
4) Remove the multi-purpose tray unit [6]. [1]
[3] [2]
[4] F-3-33
[3] [3]
[2]
[3]
[2] [5]
[3]
[6]
[1]
F-3-32
3-11
Chapter 3ޓ
[2]
[3] 3.4.1.3 Removing the SCNT
[2] [5] board / frame 0003-3890
[3] 1) Remove the all connectors connected to the SCNT
board.
[6]
2) Remove the 5 screws [1] and remove the SCNT
board [2].
3) Remove the 2 screws [3] and then remove the frame
[4].
[3]
[1]
[4]
[2]
F-3-34
[1]
3.4.1.2 Removing the Reading
ass'y 0003-3889 [1]
3-12
Chapter 3
1) Remove the front cover [1] and the cable cover [2]. 3.4.2.1 Removing the External
2) Remove the cable [3] attached to the switch lever cover 0003-3978
and the cable [4] attached to the main motor and the
1) Open the front cover using the release tab [1] and
cable [5] attached to the PCNT board.
then remove 2 screws [2] and 4 screws [3].
3) Remove the 4 screws [6] and remove the main
2) Remove the connector cover [4].
frame [7].
3) Remove the external cover [5].
[3] 4) Remove the multi-purpose tray unit [6].
[1]
[7]
[3] [3] [4]
[2]
[2] [3]
[4] [5]
[2] [5]
[3]
[6]
[6]
F-3-37
1) Remove the 2 screws [1] and then detach the Main [1]
motor [2].
F-3-39
3-13
Chapter 3ޓ
[1]
[5]
[3]
[4]
F-3-40
[3] [4]
F-3-42
3.4.2.3 Removing the SCNT
board / frame 0003-3980
3.4.2.5 Removing the Pickup
1) Remove the all connectors connected to the SCNT
roller ass'y 0003-4030
board.
2) Remove the 5 screws [1] and remove the SCNT 1) Remove the gear [1] and detach the pin [2].
board [2]. 2) Remove the Pickup roller ass'y [3].
3) Remove the 2 screws [3] and then remove the frame
[4]. [1]
[3]
[4]
[2]
[2]
[3]
[1]
F-3-43
[1]
3.4.2.6 Removing the
Separation pad 0003-4038
3-14
Chapter 3
[4]
F-3-44
[1]
3.4.3 Pickup Roller [2]
[2]
[1]
3.4.3.1 Removing the External [1]
cover 0003-4041
1) Open the front cover using the release tab [1] and
then remove 2 screws [2] and 4 screws [3]. [3]
[1]
F-3-45
3-15
Chapter 3ޓ
[3] [1]
[4]
[2]
[1]
[2]
[1] [3]
F-3-49
[2] [3]
[6] [2]
[1]
[1]
[5] [4]
[4]
F-3-50
[3] [4]
F-3-48
3-16
Chapter 3
[2] F-3-52
[3]
[1]
[3]
[4]
F-3-51
[2]
3-17
Chapter 3ޓ
1) Remove the front cover [1] and the cable cover [2]. [3]
and the cable [4] attached to the main motor and the [8]
cable [5] attached to the PCNT board.
3) Remove the 4 screws [6] and remove the main
frame [7].
[3]
[1]
[7] [5]
[1]
[2]
[2]
F-3-55
[4] [5]
guide [7].
5) Remove the cable and then detach the Fixing film
unit [8].
F-3-56
3-18
Chapter 3
1) Open the front cover using the release tab [1] and
[2] [1]
then remove 2 screws [2] and 4 screws [3].
2) Remove the connector cover [4]. [2]
[2]
[3]
[2] [5]
[3] F-3-58
[6]
3.5.2.3 Removing the SCNT
board / frame 0003-4108
F-3-59
3-19
Chapter 3ޓ
1) Remove the front cover [1] and the cable cover [2]. [3]
and the cable [4] attached to the main motor and the [8]
cable [5] attached to the PCNT board.
3) Remove the 4 screws [6] and remove the main
frame [7].
[3]
[1]
[7] [5]
[1]
[2]
[2]
F-3-61
[4] [5]
[6]
F-3-60
3-20
Chapter 3
[2]
[3] 3.6.1.3 Removing the
[2] [5] Operation panel ass'y 0003-3678
[3] 1) Remove the 4 screws [1] and then the duct cover
[2].
[6]
2) Open the Operation panel ass'y and detach the
stopper [3] and then remove the Operation panel
ass'y [4].
3) Remove the 4 screws [5] and take out the lower
ADF ass'y.
4) Remove the Operation panel ass'y [4].
[1]
F-3-62
3-21
Chapter 3ޓ
[2]
[3]
[3] [1]
[4]
[2]
[5]
[1]
F-3-66
Operation panel unit 0003-3679 1) Open the front cover using the release tab [1] and
then remove 2 screws [2] and 4 screws [3].
1) Remove the 2 screws [1] and then the Operation
2) Remove the connector cover [4].
panel unit [2].
3) Remove the external cover [5].
4) Remove the multi-purpose tray unit [6].
[2]
[3] [3] [4]
[2]
[3]
[2] [5]
[3]
[1]
[6]
[1]
F-3-65
3-22
Chapter 3
[2] [1]
[5]
[2]
F-3-69
[1]
[1]
3.6.2.4 Removing the Contact
sensor 0003-3709
[3] 1) Remove the 2 screws [1], then remove the cable [2].
2) Remove the screw [3] and then remove the Contact
sensor [4].
F-3-68
[2]
F-3-70
3-23
Chapter 3ޓ
1) Open the front cover using the release tab [1] and
[2] [1]
then remove 2 screws [2] and 4 screws [3].
2) Remove the connector cover [4]. [2]
[2]
[3]
[2] [5]
[3] F-3-72
[6]
3.6.3.3 Removing the
Operation panel ass'y 0003-3712
3-24
Chapter 3
[2]
[3]
[2] [5]
[3] [3]
[4]
[2] [6]
[5]
[1]
[5]
F-3-73
[1]
2) Remove the Document separation roller [1] from 1) Remove the connector [1] connected to the SCNT
the spindle. board.
2) Remove the screw [2] and the earth wire.
[1]
3) Remove the pin [3].
4) Remove the Reading ass'y [4].
F-3-74
1) Open the front cover using the release tab [1] and
then remove 2 screws [2] and 4 screws [3].
2) Remove the connector cover [4].
3-25
Chapter 3ޓ
[4]
[2] [1]
[2]
[3]
[1] [4]
[1]
[2]
[5]
[1]
[3]
[5]
F-3-77
F-3-76
F-3-78
3-26
Chapter 4ޓMAINTENAN
CE AND
INSPECTION
Contents
%QPVGPVU
The machine does not have parts that require periodical replacement.
4-1
Chapter 4ޓ
4.2 Consumables
T-4-1
4-2
Chapter 4
The machine does not have items that require scheduled servicing.
4-3
Chapter 4ޓ
4.4 Cleaning
T-4-2
4-4
Chapter 4
Before starting cleaning work, be sure to turn off the power and disconnect the power plug to avoid fires and
electric shocks.
Moisten a soft cloth with water or solution of mild detergent, making sure it is well wrung; then, wipe the soiling.
If you have used detergent, be sure to remove its residue using a soft, moist cloth.
After removing all soiling, dry wipe the area with a soft, dry cloth.
[1]
[5]
[6]
[2]
[3]
[4]
F-4-1
4-5
Chapter 4ޓ
[3]
[4]
[2]
[5]
[1]
[6]
[11]
[10] [7]
[8]
[9]
F-4-2
4-6
Chapter 4
- Do not touch the sponge area of the transfer charging roller to avoid soiling the back of paper or white spots in the
images.
- Never use solvent.
- If the soiling cannot be removed using lint-free paper or the roller is deformed, replace the roller.
4-7
Chapter 4ޓ
4.5 Lubrications
The machine has areas that require grease to permit smooth movement of parts or ensure good electrical conductivity.
If you have replaced a part in these areas or if you have removed the grease, be sure to apply grease.
Upper ADF
[1]
F-4-3
4-8
Chapter 4
[1]
[2]
[3]
[4]
F-4-4
4-9
Chapter 4ޓ
[1]
[2]
[3]
F-4-5
4-10
Chapter 5ޓTROUBLESH
OOTING
Contents
%QPVGPVU
T-5-1
Item Description
Light image
Dark image
Faulty registration
Image distortion
Blank spots
Cyclical soiling
Dots
Poor fixing
5-1
Chapter 5ޓ
Item Description
Jam (main unit) When paper jams, the unit judges it as a jam
5-2
Chapter 5
5.2 Countermeasure
5-3
Chapter 5ޓ
5-4
Chapter 5
5-5
Chapter 5ޓ
5-6
Chapter 5
5-7
Chapter 5ޓ
5-8
Chapter 5
Field Remedy
Replace the laser scanner unit.
5.2.1.7 Smudged/Streaked
5-9
Chapter 5ޓ
Field Remedy
Clean the soiled part. If the dirt does not come off, clean the part.
Cause
Cyclical soiling.
Field Remedy
Soiling cycle:
Approx.50mm: Transfer charging roller
Approx.63mm: Fixing pressure roller
Identify the soiled area, and clean. If the dirt will not come off, replace the part.
Cause
Paper feed guide, fixing entrance guide is soiled.
Field Remedy
Clean the soiled part.
Cause
The face-down delivery roller, or the face-up delivery roller, is soiled.
Field Remedy
Clean the contacts, if dirty. If dirt cannot be removed, replace the dirty roller.
5-10
Chapter 5
5-11
Chapter 5ޓ
5-12
Chapter 5
1) Check whether more than 100 sheets of paper have been loaded in the multi-purpose tray. Also, check that the
paper is not curled.
2) Check whether the paper has been loaded into the multi-purpose tray correctly.
3) Check whether dust or paper debris have built up inside the multi-purpose tray.
4) Check whether the paper pickup roller, or any other rollers, are damaged or scratched.
5) Clean the pickup roller.
6) Replace the pickup roller.
5.2.3 Malfunction
5.2.3.1 No Power
5-13
Chapter 5ޓ
2) Check the connection between the OPCNT board (J1) and the SCNT board (J1).
3) Replace the OPCNT board.
4) Replace the SCNT board.
5.2.3.3.2 The paper is not picked up from the multi-purpose tray 0003-5237
Field Remedy
1) Check whether more than 100 sheets of paper have been loaded in the multi-purpose tray. Also, check that the
paper is not curled.
2) Check whether the paper has been loaded into the multi-purpose tray correctly.
3) Check the connection between the paper pickup solenoid and the SCNT board (J9).
4) Replace the paper pickup solenoid.
5) Clean the separation pad.
6) Replace the separation pad.
7) Replace the separation pad spring and the lifting spring.
8) Replace the SCNT board.
5-14
Chapter 5
Field Remedy
1) Check the connection between the paper edge sensor and the SCNT board (J14).
2) Check that the paper edge sensor and actuator and the paper eject sensor and actuator are in the correct positions.
3) In the test mode, check that the paper edge sensor and the paper eject sensor are operating correctly.
4) Replace the paper edge sensor and the paper eject sensor.
5) Replace the SCNT board.
5-15
Chapter 5ޓ
The machine does not have items that are cited for adjustment.
Improperly set fixing nip may cause a fixing ass'y problem. The fixing ass'y is not designed to allow adjustment of
the nip.
Check the fixing ass'y nip by using the following procedure.
1) Either take along one or two all-black copies of A4 or letter size made with a copier, or make one using a copier
at the customer site.
2) Set the black copy in the multi-purpose tray with the black side facing up.
3) Change the paper delivery selector to the face-up delivery slot.
4) Enter the test mode and run [3] PRINT, [6] ENDURANCE.
5) Turn the power off when the beginning of the paper appears in the face-up delivery slot. Turn the power off, wait
for 10 seconds, and remove the paper from the face-up delivery slot slowly.
6) Measure the widths of the areas on the paper where toner luster is visible and check whether they fall within the
range shown in below table.
b
a
Dimension
b 3.0 to 5.0 mm (0.12" to 0.20")
a-c 0.5 mm (0.02") or less
a-b 1.0 mm (0.04") or less
b-c 1.0 mm (0.04") or less
F-5-1
5-16
Chapter 5
T-5-2
5-17
Chapter 5ޓ
5.5.1 Outline
An error code is used to indicate a fault in a machine, and is indicated in the machine's LCD or reports, showing the
nature (symptoms) of the fault. Using the error code, the user or the service man can readily find out how to correct
the fault by simply referring to the User's Manual or this manual.
An error code may be either of the following two types:
User Error Codes
A fault indicated as a user error code is one that can easily be corrected by the user, as by operating the machine.
It takes the form of [#+number].
Service Error Codes
If a fault calls for a service man for correction, it is indicated as a service man error code in the form of
[##+number].
Memo
A service error code expressed in the form of [##+number] will not appear on the LCD, Error Tx Report, or
Activity Report while the machine remains in factory default state. To check a service error code, shift bit 0
of service soft switch #1 SSSW SW01 to '1'.
Memo
As for causes and countermeasures, only the error codes which are newly incorporated in the unit as well as
which require remedies unique to the product are included in the item d). For the causes and countermeasures
of other error codes, refer to the separate G3 Facsimile Error Code Service Hand Book (Rev. 1).
T-5-3
5-18
Chapter 5
#009 [Rx] Recording paper has jammed or the recording paper has run
out
Cause
The document is trapped in the feeder.
Remedy
Remove the document, and try again.
Cause
The document is not of a standard size or thickness.
Remedy
Using a copying machine, make an A4/LTR copy of the document to transmit.
Cause
An internal mechanism is faulty.
Remedy
1) Check if the document sensor (DS) and document edge sensor (DES) are operating correctly using Sensor tests
based on the methods given in Faculty test of Test mode.
2) Check the actuators of the document sensor (DS) and the document edge sensor (DES) for disconnection.
3) Check the connection between the document sensor (DS), document edge sensor (DES) and the OPCNT board
(J3).
4) Check the connection between the SCNT board (J1) and the OPCNT board (J1).
5) Make a copy,and make sure that the document feed motor is operating corrctly.
6) Check the connection between the document feed motor and the PCNT board (J402).
7) Check the connection between the SCNT board (J4) and the PCNT board (J2).
8) Replace the document sensor (DS).
9) Replace the document edge sensor (DES).
10) Replace the OPCNT board.
11) Replace the document feed motor.
12) Replace the SCNT board.
13) Replace the PCNT board.
Cause
The length of a single page is too long.
Remedy
1) Using a copying machine, make copies of the document, and transmit the copies separately.
2) Use a copying machine.
Cause
5-19
Chapter 5ޓ
The data of a single page is too large, exceeding the time allowed for transmission.
Remedy
1) Decrease the reading resolution when transmitting.
2) If the document is too long and the data is too large, make copies using a copying machine, and transmit the copies
separately.
3) If halftone transmission is used, the document is of a default size, and the data is too large, use the service data #1
SSSW SW12 bit0 and bit1 to increase the page timer value.
Cause
The data of a single page is too large, exceeding the time allowed for reception.
Remedy
1) Ask the operator of the other party to decrease the reading resolution and transmit.
2) Ask the operator of the other party to divide the document and transmit.
3) Use the service data #1 SSSW SW12 bit0 and bit1 to increase the page timer value.
4) Ask the operator of the other party to find out the cause.
Cause
An internal mechanism is faulty.
Remedy
1) Check if the document sensor (DS) and document edge sensor (DES) are operating correctly using Sensor tests
based on the methods given in Faculty test of Test mode.
2) Check the actuators of the document sensor (DS) and the document edge sensor (DES) for disconnection.
3) Check the connection between the document sensor (DS), document edge sensor (DES) and the OPCNT board
(J3).
4) Check the connection between the SCNT board (J1) and the OPCNT board (J1).
5) Make a copy,and make sure that the document feed motor is operating corrctly.
6) Check the connection between the document feed motor and the PCNT board (J402).
7) Check the connection between the SCNT board (J4) and the PCNT board (J2).
8) Replace the document sensor (DS).
9) Replace the document edge sensor (DES).
10) Replace the OPCNT board.
11) Replace the document feed motor.
12) Replace the SCNT board.
13) Replace the PCNT board.
Cause
The tone/pulse setting is wrong.
Remedy
Make the correct tone/pulse setting.
Cause
The time it takes to connect to the other party's line is too long.
5-20
Chapter 5
Remedy
1) When registering an auto-dial number, put a relatively long pause after the telephone number to delay the T0 timer
start mechanism.
2) To prevent a time-over condition, lengthen the service data #3 Numeric Param. No.10 T0 timer.
3) To prevent a time-over condition, lengthen the service data #3 Numeric Param. No.11 T1 timer.
Cause
The other party does not respond.
Remedy
Contact the operator of the other party, and find out the cause.
Cause
The other party's communication mode (G2, G3, etc.) does not match.
Remedy
The communication mode depends on each specific model, and no remedy can be offered.
Cause
During transmission, the other party malfunctioned because of an echo.
Remedy
1) Provide echo remedy 1.
2) Using a manual call, press the Start key after hearing the 1st DIS from the other party.
3) To prevent response to the 1st DIS from the other party, put a relatively long pause to the telephone number when
registering an auto-dial number.
4) Ask the operator of the other party to provide echo remedy 2.
5) Ask the operator of the other party to decrease the transmission level.
Cause
During reception, the machine malfunctioned because of an echo.
Remedy
Provide echo remedy 2.
Memo
Echo Remedy 1 (by the transmitting machine; for long distance):
Changing SW03 bit 6, bit 5, and bit 4 of service soft switch #1 SSSW will affect all settings, i.e., all
transmissions will be long distance transmissions:
long distance 1: bit 6, bit 5, bit 4 = 0, 0, 1
long distance 2: bit 6, bit 5, bit 4 = 0, 1, 0
long distance 3: bit 6, bit 5, bit 4 = 1, 1, 0
Echo Remedy 2 (by the receiving machine; adds a 1080-Hz total signal before transmission of CED):
Set SW03 bit 7 of service soft switch #1 SSSW to '1' so that a 1080-Hz total signal is transmitted before
transmission of CED.
5-21
Chapter 5ޓ
5.5.2.5 #009 [ Rx ] Recording paper has jammed or the recording paper has run out 0003-5248
Cause
The recording paper is trapped.
Remedy
Remove the trapped recording paper.
Cause
The recording paper has run out.
Remedy
Set new recording paper.
Cause
An internal mechanism is faulty.
Remedy
1) Check the actuators of the recording paper edge sensor and the recording paper eject sensor for damage and
deformation.
2) Check the connection between the main motor and the PCNT board (J401).
3) Check the connection between the paper edge sensor and the SCNT board (J14).
4) Check the connection between the SCNT board (J4) and the PCNT board (J2); check the connection between the
power supply unit (J202) and the PCNT board (J1); check the connection between the power supply unit (J201)
and the SCNT board (J8).
5) Replace the paper edge sensor.
6) Replace the main motor.
7) Replace the PCNT board.
8) Replace the SCNT board.
9) Replace the power supply unit.
T-5-4
Cause
An internal mechanism is faulty.
Remedy
5-22
Chapter 5
1) Check the connections between the fixing ass'y and the PCNT board (J102) and between the fixing ass'y and the
SCNT board (J14).
2) Check the connection between the PCNT board (J1) and power supply unit (J202).
3) Check the resistance between connector pins of the fixing ass'y.
J206-12 and J206-13: 436 to 301 kOhms (at 25 deg C)
J102-1 and J102-2: 25.1 to 28.8 Ohms (at 25 deg C)
If either resistance is incorrect, replace the fixing ass'y.
4) Replace the PCNT board.
5) Replace the power supply unit.
6) Replace the SCNT board.
5.5.3.3 ##324 [Rx] Printer section scanner motor rotation rate abnormal 0003-5251
Cause
An internal mechanism is faulty.
Remedy
1) Check the connection between the laser scanner unit (J802) and SCNT board (J6).
2) Replace the laser scanner unit.
3) Replace the SCNT board.
5-23
Chapter 5ޓ
5.6.1 Outline
SCNT board
Jumper switch (J1)
The clock information is backed up with a lithium battery by short-circuiting with a jumper plug.
Service data can be checked and changed with items on display means. The default values of the SSSW/parameters
available in this machine are shown in this Service data menu. The SSSW/parameters given in the previous product-
specificmanual are explained in the G3 Facsimile Service Data Handbook.
Service Mode has #1-11 Service Data items and the Test Mode.
#1 SSSW
These setting items are for basic fax service function such as error management, echo countermeasures, and
communication trouble coutermeasures.
#2 MENU
These setting items are for functions required during installation, such as NL equalizer and transmission levels.
#3 NUMERIC PARAMETER
These setting items are for inputting numeric parameters such as the various conditions for the FAX/TEL
switching function.
#4 NCU
These setting items are for telephone network control functions such as the selection signal transmission
conditions and the detection conditions, for the control signals sent from the exchange.
#5 TYPE
The type setting makes the service data conform to the communications standards of a specific country/region.
#6 SCANNER
5-24
Chapter 5
These setting items are for scanned image processing such as edge enhancement and error diffusion processing.
#7 PRINTER
These setting items are for basic printer service functions such as the reception picture reduction conditions.
Also there is an item for resetting the printer section without switching the power off-on.
#9 ROM
ROM data such as the version number and checksum are displayed.
You can enter the Service Mode with the following operation.
SERVICE MODE
Function Data Registration #
#1 SSSW
F-5-2
5-25
Chapter 5ޓ
Service data
Bit 7 6 5 4 3 2 1 0
#1 SSSW SW01 0 – – 1 0 – 0 0 Error management
(Service soft switch setting)
SW02 – – – – – – – 0 Memory clear list output setting
SW03 0 0 0 0 – – 0 – Echo solution setting
SW04 1 0 0 0 0 0 0 0 Communication trouble
solution settings
SW05 – – – 0 0 – – – Standard function (DIS signal)
setting
SW06 – – 0 0 – – 0 0 Scan condition settings
SW07 – – – – – – – – Not used
SW08 – – – – – – – – Not used
SW09 – – – – – – 0 0 Communications result display
function settings
SW10 – – – – – – – – Not used
SW11 – – – – – – – – Not used
SW12 0 – 0 0 0 0 1 0 Page timer settings
SW13 – – – – – – – – Not used
SW14 – – – – – – – – Not used
SW15 – 0 – – – – – – Dial inn FAX/TEL switching
function setting
SW16 – – – – – – – – Not used
SW17 – – – – – – – – Not used
SW18 – – – – – – 0 0 Communication trouble
solutions settings
SW19 – – – – – – – – Not used
SW20 – – – – – – – – Not used
SW21 – – – – – – – – Not used
SW22 – – – – – – – – Not used
SW23 – – – – – – – – Not used
SW24 – – – – – – – – Not used
SW25 – – – – – 0 0 0 Report display function settings
SW26 0 0 – – 0 – – 0 Transmission function settings
SW27 – – – – – – – – Not used
SW28 – – 0 0 1 1 0 0 V.8/V.34 protocol settings
SW29 – – – – – – – – Not used
SW30 – – – – – – – – Not used
SW31
SW31 to 50 Not used
SW50
F-5-3
5-26
Chapter 5
30:
F-5-4
5-27
Chapter 5ޓ
#3 NUMERIC Param.
(Numeric parameter settings)
Default Range
01: 0 Not used
02: 10 (10%) (1~99) RTN signal transmission condition (1)
03: 15 (15 lines) (2~99) RTN signal transmission condition (2)
04: 12 (12 times) (1~99) RTN signal transmission condition (3)
05: 4 Pause time for NCC (before the ID code)
06: 4 Pause time for NCC (after the ID code)
07: 350 Not used
08: 0 Not used
09: 6 (6 digits) (1~20) The number of digits in telephone number
compared against TSI signal to be matched
for restricted receiving function
10: 5500 (55 seconds) (0~9999) Line connection detection time (T0 timer)
11: 3500 (35 seconds) (0~9999) T1 timer (Rx)
12: 0 Not used
13: 1300 (13 seconds) (0~9999) Maximum time to receive oneline of image data
14: 0 Not used
15: 120 (1200 ms) (0~999) Hooking detection time
16: 2 (2 seconds) (0~9) Pseudo RBT transmission from CML on time
until start
17: 100 (1000 ms) (0~999) Pseudo RBT signal pattern: On time
18: 0 (0 ms) (0~999) Pseudo RBT signal pattern: Off time (short)
19: 400 (4000 ms) (0~999) Pseudo RBT signal pattern: Off time (long)
20: 100 (1000 ms) (0~999) Pseudo ring pattern: On time setting
21: 0 (0ms) (0~999) Pseudo ring pattern: Off time (short)
22: 400 (4000 ms) (0~999) Pseudo ring pattern: Off time (long)
23: 44 Not used
24: 10 Not used
25: 60 (600 s) (0~999) Answering machine connection function
signal detection time
26: 44 Not used
27: 0 Not used
28: 0 Not used
29: 0 Not used
30: 0 Not used
F-5-5
5-28
Chapter 5
#4 NCU TONE/PULSE
(NCU settings) DIAL TONE
2nd DIAL TONE
BUSY TONE 0
BUSY TONE 1
REORDER TONE
MULTI
AUTO RX
CNG DETECT
SPECIAL
RKEY
PBX DIAL TONE
PBX BUSY TONE
#6 SCANNER Bit SW
(Scanner function settings) SLICE
GAMMA
F-5-6
5-29
Chapter 5ޓ
#7 PRINTER 1. SSSW
(Printer function settings)
Bit 7 6 5 4 3 2 1 0
SW01 – – – – – – – – Not used
SW02 – – – – – – – – Not used
SW03 – – – – – – – – Not used
SW04 – – – – – – – – Not used
SW05 – – – – – – – – Not used
SW06 – – – – – 1 0 0 Reduction settings
SW07~20: Not used
SW20
3. PRINTER COUNT
4. PRINTER RESET Yes = ( ✽ ) Printer section reset function
No = ( # )
F-5-7
TEST MODE
F-5-8
5-30
Chapter 5
T-5-5
DENMAR
TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA
K
#1 SSSW
5-31
Chapter 5ޓ
DENMAR
TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA
K
#2 MENU
07: 10 10 10 10 10 10
10: 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz
5-32
Chapter 5
DENMAR
TYPE EUROPE U.K. SWEDEN SWISS AUSTRIA
K
#3 NUMERIC Param.
02: 10 10 10 10 10 10
03: 15 15 15 15 15 15
04: 12 12 12 12 12 12
09: 6 6 6 6 6 6
16: 2 2 2 2 2 2
18: 0 0 0 0 0 0
21: 0 0 0 0 0 0
25: 60 60 60 60 60 60
T-5-6
#1 SSSW
5-33
Chapter 5ޓ
5-34
Chapter 5
#2 MENU
07: 10 10 10 11 10 10
10: 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz
#3 NUMERIC Param.
02: 10 10 10 10 10 10
03: 15 15 15 15 15 15
04: 12 12 12 12 12 12
09: 6 6 6 6 6 6
16: 2 2 2 2 2 2
18: 0 0 0 0 0 0
5-35
Chapter 5ޓ
21: 0 0 0 0 0 0
25: 60 60 60 60 60 60
T-5-7
#1 SSSW
5-36
Chapter 5
#2 MENU
07: 10 10 10 10 10 10
5-37
Chapter 5ޓ
10: 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz
#3 NUMERIC Param.
02: 10 10 10 10 10 10
03: 15 15 15 15 15 15
04: 12 12 12 12 12 12
09: 6 6 6 6 6 6
16: 2 2 2 2 2 2
18: 0 0 0 0 0 0
21: 0 0 0 0 0 0
25: 60 60 60 60 60 60
T-5-8
HUNGAR
TYPE SAF KOREA CHINA GERMAN FRANCE
Y
#1 SSSW
5-38
Chapter 5
HUNGAR
TYPE SAF KOREA CHINA GERMAN FRANCE
Y
5-39
Chapter 5ޓ
HUNGAR
TYPE SAF KOREA CHINA GERMAN FRANCE
Y
#2 MENU
07: 10 10 11 13 10 10
10: 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz
#3 NUMERIC Param.
02: 10 10 10 10 8 8
03: 15 15 15 15 15 15
04: 12 12 12 12 6 12
09: 6 6 6 6 6 6
16: 2 2 2 2 2 2
18: 0 0 0 0 0 0
5-40
Chapter 5
HUNGAR
TYPE SAF KOREA CHINA GERMAN FRANCE
Y
21: 0 0 0 0 0 0
25: 60 60 60 60 60 60
T-5-9
SINGAPO SLOVENI
TYPE CZECH RUSSIA ASIA POLAND
RE A
#1 SSSW
5-41
Chapter 5ޓ
SINGAPO SLOVENI
TYPE CZECH RUSSIA ASIA POLAND
RE A
#2 MENU
5-42
Chapter 5
SINGAPO SLOVENI
TYPE CZECH RUSSIA ASIA POLAND
RE A
07: 10 10 10 10 10 10
10: 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz 25 Hz
#3 NUMERIC Param.
02: 10 10 10 10 10 10
03: 15 15 15 15 15 15
04: 12 12 12 12 12 12
09: 6 6 6 6 6 6
16: 2 2 2 2 2 2
18: 0 0 0 0 0 0
21: 0 0 0 0 0 0
25: 60 60 60 60 60 60
T-5-10
LUXEMB
TYPE EUROPE2 GREECE TAIWAN
OURG
#1 SSSW
5-43
Chapter 5ޓ
LUXEMB
TYPE EUROPE2 GREECE TAIWAN
OURG
5-44
Chapter 5
LUXEMB
TYPE EUROPE2 GREECE TAIWAN
OURG
#2 MENU
07: 10 10 10 10
10: 25 Hz 25 Hz 25 Hz 25 Hz
#3 NUMERIC Param.
02: 10 10 10 10
03: 15 15 15 15
04: 12 12 12 12
09: 6 6 6 6
16: 2 2 2 2
5-45
Chapter 5ޓ
LUXEMB
TYPE EUROPE2 GREECE TAIWAN
OURG
18: 0 0 0 0
21: 0 0 0 0
25: 60 60 60 60
5.6.3.1 Outline
t0
Bi
Bi
Bi
Bi
Bi
Bi
Bi
Bi
SW01 0 0 0 0 0 0 0 0
F-5-9
See the chart in the service data shown in this Service data menu to see effective bits and their default values. With
the exception of new switches added to this model the meanings (functions) of the bits are not described in this
manual except the new switches added to this model. See the G3 Facsimile Service Data Handbook (supplied
separately) for details of the switches.
Below are examples showing how to read bit switch tables.
5-46
Chapter 5
5.6.3.2 SSSW-SW15
T-5-11
Bit Function 1 0
0 not used - -
1 not used - -
2 not used - -
3 not used - -
4 not used - -
5 not used - -
7 not used - -
5.6.3.3 SSSW-SW18
T-5-12
Bit Function 1 0
2 not used - -
3 not used - -
4 not used - -
5 not used - -
6 not used - -
5-47
Chapter 5ޓ
Bit Function 1 0
7 not used - -
T-5-13
No.10
The wait time after transmission of a dialing signal ends until a significant signal is detected in transmission was
formerly designated as T1 timer with parameter 10.
However, ITU-T recommends that it should be designated as T0 timer, so parameter 10 has been renamed to T0
timer and the default time-out time has been changed from 35 to 55 seconds.
Memo
The T1 timer for the transmitter (wait time after a significant CED or V21 flag significant signal is detected
until the next significant signal is detected) is fixed at 35 seconds.
No.11
5-48
Chapter 5
Set the T1 timer for the receiver (wait time after DIS transmission starts until a significant signal is received.)
If frequent errors occur during reception (2 instances) because of line connection conditions, raise the value of
this parameter.
No.13
Set the maximum time to receive one line of image data when image data is received.
If the other party is a computer fax and the time to receive one line of image data is long, raise the value of this
parameter to increase the maximum reception time.
5.6.5.1 Overview
D-RAM test
Checking operations by writing data into the image storage field of the D-RAM.
Print test
Printing a test pattern in the printing area.
FACULTY test
These test check the operation of operation panel and sensor functions.
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Chapter 5ޓ
[2] CS
[2] BLACK
✽ [3] STRIPES
✽ [4] CHECKERS
✽ [5] GRID
[6] ENDURANCE
✽ [7] BLACK/WHITE
✽ [8] BIAS
✽ [9] FIXING PATT
✽ [✽] PRINTING AR
✽ [#] CRG TEST
[2] FREQ
✽ [3] Not used
[4] G3 Tx
✽ [5] DTMF Tx TEST
[6] TONE Rx
[8] V.34 G3 Tx
✽ [5] AGING TEST
[3] SENSOR
✽ [4] ADF
✽ [5] Not used
✽ [6] SPEAKER
[7] PANEL
✽ [8] Not used
[9] LINE
✽ [7] DATA SET
F-5-11
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Chapter 5
Operating
7552K: D-RAM total memory capacity (bytes)
1:D-RAM 7552K
✽ : Indicates an address for which write testing is complete.
✽✽✽ . . . . .✽✽✽ . : Indicates an address for which read testing is complete.
Error
ADR= 2800
Restart by pressing
START/COPY button.
Be sure to output all image data being stored in memory before the D-RAM test. All of the data in memory
is deleted once the D-RAM test is executed.
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Chapter 5ޓ
F-5-13
Memo
Copy a document when the print test is completed and its result is proper. If any fault appears on a copy image
after that, the source of the fault is the scanning unit.
T-5-14
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Chapter 5
T-5-15
1 462 Hz
2 1100 Hz
3 1300 Hz
4 1500 Hz
5 1650 Hz
6 1850 Hz
7 2100 Hz
Memo
The pseudo-ringback tone transmission pattern and frequency and the output levels for each frequency follow
the service data transmission level settings.
T-5-16
0 300 bps
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Chapter 5ޓ
1 2400 bps
2 4800 bps
3 7200 bps
4 9600 bps
5 TC7200 bps
6 TC9600 bps
7 12000 bps
8 14400 bps
Memo
The transmission level can be changed with the cursor key.
4 - 6 : TONE Rx 000
0 0 0
When 462±14 Hz signal detected, 0→1
When 1100±30 Hz signal detected, 0→1
When 2100±25 Hz signal detected, 0→1
4 - 6 : TONE Rx 000
1234567890
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Chapter 5
T-5-17
0 3429 baud
1 3200 baud
2 3000 baud
3 2800 baud
4 2743 baud
5 2400 baud
T-5-18
2400 bps
4800 bps
7200 bps
9600 bps
12000 bps
14400 bps
19200 bps
21600 bps
24000 bps
26400 bps
28800 bps
31200 bps
33600 bps
5-55
Chapter 5ޓ
T-5-19
Operation panel test Tests whether the key switches on the operation panel are
operating correctly.
Line signal receprion test Tests whether the NCU board signal sensor and frequency
counter are operating correctly.
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Chapter 5
Alternately
Pressing the 1 key. displayed
DS of DES of DCVS on
Alternately
Pressing the 4 key. displayed
F-5-15
LBP Status
An LBP status is indicated by means of a 16-bit signal that represents the condition of the inside of the printer
generated by the CPU mounted on the SCNT board.
Check the LBP status as follows to find out the cause of the fault:
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Chapter 5ޓ
6-3 : SENSOR
[1] - - - [6]
Alternately
Pressing the 4 key. displayed
0:4041 1:0001 9:0001 11:0001
Status number
Status data
Status data
Status data
Status data
16:4000 27:6100
F-5-16
Memo
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Chapter 5
Status number
In this case, status 16
Status data (1st 4-bit section)
In this case, 1st 4-bit section is interpreted as "0100"
Status data (2nd 4-bit section)
In this case, 2nd 4-bit section is interpreted as "0000"
Status data (3rd 4-bit section)
In this case, 3rd 4-bit section is interpreted as "0000"
Status data (4th 4-bit section)
In this case, 4th 4-bit section is interpreted as "0000"
16:4000 27:6100
If this information on status 16 is as indicated above,i.e., 1st 4-bit section is "4", 2nd 4-bit section is "0",
3rd 4-bit section is "0", and 4th 4-bit section is "0", we will learn that bit 6 is "1" from the following
conversion table.
Bit 6 of status 16 indicates a fixing unit error, so the cause of the printer unit
failure is the fixing unit.
(1st 4bit section) (2nd 4bit section) (3rd 4bit section) (4th 4bit section)
Display Bit1 Bit2 Bit3 Bit4 Bit5 Bit6 Bit7 Bit8 Bit9 Bit10 Bit11 Bit12 Bit13 Bit14 Bit15 Bit16 Display
0 = 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 = 0
1 = 0 0 0 1 0 0 0 1 0 0 0 1 0 0 0 1 = 1
2 = 0 0 1 0 0 0 1 0 0 0 1 0 0 0 1 0 = 2
3 = 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 = 3
4 = 0 1 0 0 0 1 0 0 0 1 0 0 0 1 0 0 = 4
5 = 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 = 5
6 = 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 0 = 6
7 = 0 1 1 1 0 1 1 1 0 1 1 1 0 1 1 1 = 7
1 0 0 0 1 0 0 0 1 0 0 0 = 8
1 0 0 1 1 0 0 1 1 0 0 1 = 9
1 0 1 0 1 0 1 0 1 0 1 0 = A
1 0 1 1 1 0 1 1 1 0 1 1 = B
1 1 0 0 1 1 0 0 1 1 0 0 = C
1 1 0 1 1 1 0 1 1 1 0 1 = D
1 1 1 0 1 1 1 0 1 1 1 0 = E
1 1 1 1 1 1 1 1 1 1 1 1 = F
F-5-17
Bit Meaning 1 0
1 Unused
2 Unused
3 Unused
4 Scanner motor failure Failure Normal
5 nBD signal error Failure Normal
6 Fixing unit failure Failure Normal
7 Unused
8 Unused
9 Unused
10 Unused
11 Unused
12 Unused
13 Unused
14 Unused
15 Unused
16 Parity bit (odd)
F-5-18
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Chapter 5ޓ
T-5-20
Bit Meaning 1 0
1 Unused
2 Unused
3 Unused
7 Unused
8 Unused
9 Unused
10 Unused
11 Unused
12 Unused
13 Unused
14 Unused
15 Unused
[Bit 4]
'1' when the scanner motor does not reach the prescribed speed within 63.4 seconds after the motor starts in the
laser scanner unit.
[Bit 5]
'1' when the output from the laser diode in the laser scanner unit is abnormal or the scanner unit fails, and the
nBD signal is not output normally.
[Bit 6]
'1' when failure of the fixing heater in the fixing unit or temperature control thermistor is detected.
Memo
Status 16 is used to indicate the printer unit failure.
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Chapter 5
Display test
Pressing the START/COPY key from the operation panel menu, [H] is displayed 16 characters by 1 line on
the display. The next time the START/COPY key is pressed, all the LCD dots on the display are displayed.
Check for any LCD dots in the display that are not displayed.
T-5-21
When all the characters displayed have gone out, the system next starts the one-touch speed dialing key test.
The letters a-o are displayed on the display, corresponding to one-touch speed dialing keys 01-15. Each letter
displayed on the display goes out when its corresponding one-touch speed dialing key is pressed.
In this test, check for operation keys whose corresponding character or letter does not go out when the key is
pressed.
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6-7:PANEL
a b c d e f g h i j k l m n o
OK
Test Menu 1
Test Menu 1 is selected by pressing numeric key 1 from the Line Detect menu.
When CI, is detected from the modular jack, the display changes from OFF to ON and the received frequency
is displayed.
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Chapter 5
Test Menu 2
Test Menu 2 is selected by pressing numeric key 2 from the Line Detect menu.
When a tonal frequency is detected from the modular jack, the display changes from OFF to ON and the
received frequency is displayed.
Test Menu 3
Test Menu 3 is selected by pressing numeric key 3 from the Line Detect menu.
When CNG is detected from the modular jack, the display changes from OFF to ON.
5-63
Chapter 6ޓAPPENDIX
Contents
%QPVGPVU
6.1.1 Sensor
[1]
[2]
[3]
[4]
[6]
[5]
F-6-1
6-1
Chapter 6ޓ
6.1.2 PCBs
[2]
[1]
[4]
[3]
F-6-2
6-2
Oct 7 2003