Hitachi Adaptable Modular Storage 2000 Series

Firmware 08B7/B Release Notes

Table of Contents

About This Document .................................................................................. 1

Intended Audience ...................................................................................... 1
Getting Help ............................................................................................... 2
About This Release ...................................................................................... 2
How to obtain a copy ................................................................................... 2
New Features and Important Enhancements ................................................... 2
New System and Hardware Requirements ...................................................... 3
Fixed Problems ........................................................................................... 4
Known Problems ....................................................................................... 12
Notes on Installation.................................................................................. 12
Documentation ......................................................................................... 13

About This Document

This document provides late-breaking information about the Hitachi Adaptable

Modular Storage 2000 Series firmware version 08B7/B. It includes information
that was not available at the time the technical documentation for this product
was published, as well as a list of known problems and solutions.

Intended Audience

This document is intended for customers and Hitachi Data Systems authorized
service partners who license and use the Hitachi Adaptable Modular Storage 2000
Series.

Copyright © 2012 Hitachi, Ltd. All rights reserved.

Notice: No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying
and recording, or stored in a database or retrieval system for any purpose without the express written permission of Hitachi Data Systems
Corporation (hereinafter referred to as "Hitachi Data Systems").

Hitachi Data Systems reserves the right to make changes to this document at any time without notice and assumes no responsibility for its use.
Hitachi Data Systems products and services can only be ordered under the terms and conditions of Hitachi Data Systems’ applicable agreements.
All of the features described in this document may not be currently available. Refer to the most recent product announcement or contact your local
Hitachi Data Systems sales office for information on feature and product availability.

This document contains the most current information available at the time of publication. When new and/or revised information becomes available,
this entire document will be updated and distributed to all registered users.

Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd., and the Hitachi Data Systems design mark is a trademark and
service mark of Hitachi, Ltd. All other brand or product names are or may be trademarks or service marks of and are used to identify products or
services of their respective owners.

1
 Getting Help

Getting Help

If you purchased this product from an authorized HDS reseller, contact that
reseller for support. For the name of your nearest HDS authorized reseller, refer
to the HDS support web site for locations and contact information. To contact the
Hitachi Data Systems Support Center, please visit the HDS website for current
telephone numbers and other contact information: http://support.hds.com.

About This Release

These release notes cover the Hitachi Adaptable Modular Storage 2000 Series
firmware version 08B7/B.

How to obtain a copy

This firmware can be downloaded or ordered from The Download Center (TDC) in
the Technical Information Service Center (TISC).

New Features and Important Enhancements

New Features
TrueCopy Extended Distance between Hitachi Adaptable Modular Storage 2000
Series and Hitachi Unified Storage is now supported.

This support requires the following items:

- Hitachi Adaptable Modular Storage 2000 Series firmware Ver.08B7/B and
later
- Command Control Interface (CCI) Ver. 01-27-03/02 and later
- Hitachi AMS 2000 Family Command Control Interface (CCI) Installation Guide
(MK-97DF8122-13)
- Hitachi AMS 2000 Family Command Control Interface (CCI) Reference Guide
(MK-97DF8121-14)
- Hitachi AMS 2000 Family Command Control Interface (CCI) User’s Guide
(MK-97DF8123-17)
- Hitachi AMS 2000 Family TrueCopy Extended Distance User Guide
(MK-97DF8054-15)
- Hitachi Unified Storage firmware Ver.0916/A and later and
Hitachi Storage Navigator Modular 2 Ver.21.60 and later

Copyright © 2012 Hitachi, Ltd. All rights reserved. 2

 New System and Hardware Requirements

Important Enhancements
 Improved failed ENC detection

The firmware now detects errors in SATA drive address information within the
ENC hardware to block the failed ENC.

 Improved failed controller detection

The firmware now detects controller access operations that could cause
hardware failures to block both controllers. This improvement limits the
blocked controller to the one that experiences the failure, thereby avoiding an
array outage.

 Improved avoidance of ENC blocks

The firmware now ignores commands to the ENC from a controller that are
aborted due to a controller failure, thereby preventing ENC blocks.

 Improved drive diagnosis

Failure drive detection capabilities have been improved to identify a drive that
experiences response delays based on the average response time among 3
drives or more of a RAID group, preventing a drive from becoming blocked.

 Improved backend diagnosis

Backend diagnosis has been improved to prevent the firmware from blocking
a normal ENC when the backend diagnosis does not detect failed parts due to
a controller intermittent error.

 Improved LU format processing

The performance of LU formatting has been improved during high-load host

I/Os for RAID1 or RAID1+0 with SAS or solid-state drives.

 Improved Web server security

To improve security, information on the storage system’s Web (HTTP) server

is concealed. Now the server identification information in the response
messages from the Web server appears as "XX..XX".

New System and Hardware Requirements

 None

Copyright © 2012 Hitachi, Ltd. All rights reserved. 3

 Fixed Problems

Fixed Problems

No Items Contents

1 Title A controller failure no longer occurs on the local side of

the storage system during TrueCopy remote replication
(TC) or TrueCopy Extended Distance (TCE) operations
over a Fibre Channel interface.

Category Fibre Channel interface, Replication

Phenomena Previously, a controller failure could occur on the local

side of the storage system in a TC or TCE configuration
over a Fibre Channel interface.
<Event log>
HJ091D Microprogram error[LSM]

Conditions of The problem could occur when all of the following

Occurrence conditions were met.
(1) Fibre Channel interface is installed.
(2) TC or TCE is enabled.
(3) Remote path is set via Fibre Channel port.
(4) More than two TC or TCE pairs are created.
(5) The ownerships of LUs of (4) are shared by
separate cores for AMS 2500 or separate
controllers for AMS 2100 and AMS 2300.
(6) A link down/up condition occurs at a Fibre Channel
port on the local side of the storage system, such
as when an optical cable is removed and replaced.

Affected AMS2100 and AMS2300 (H/W Rev.0100): 0832/E and

Products and later
Version
AMS2500(H/W Rev.0100): 0840/A and later
AMS2100, AMS2300 and AMS2500(H/W Rev.0200):
0890/A and later

Copyright © 2012 Hitachi, Ltd. All rights reserved. 4

 Fixed Problems

2 Title A controller failure no longer occurs during host I/Os.

Category Common

Phenomena Previously, receiving more than two sequential read

accesses on one LU could cause a controller failure.
<Event log>
H90320 Watch-dog time-out
or HZ0N0x Kernel Processing error (CTL-x)

Conditions of The condition could occur when all the conditions (1)
Occurrence to (3) were met and the condition (4) or (5) is met.
(1) More than two sequential read accesses are
received on one LU.
(2) Logical block address (LBA) of each sequential read
access of (1) differs more than 30GB.
(3) The multiplicity of read commands is more than 6
at each sequential read access of (1).
(4) High-load host I/Os.
(5) A drive blockade occurs in the RAID group of
RAID1 or RAID1+0.

Affected AMS2100 and AMS2300 (H/W Rev.0100): 0832/E and

Products and later
Version
AMS2500(H/W Rev.0100): 0840/A and later
AMS2100, AMS2300 and AMS2500(H/W Rev.0200):
0890/A and later

Copyright © 2012 Hitachi, Ltd. All rights reserved. 5

 Fixed Problems

3 Title A controller failure no longer occurs in a TC or TCE

configuration over an 8 Gbps Fibre Channel interface.

Category Fibre Channel interface, Replication

Phenomena Previously, a controller failure could occur with a TC or

TCE configuration via a Fibre Channel 8 Gbps
interface.
<Event log>
HD2100 Host transfer DMA error was over the
threshold

Conditions of The problem could occur when all of the following

Occurrence conditions were met.
(1) Fibre Channel 8Gbps interface is installed.
(2) TC or TCE is enabled.
(3) TC or TCE is configured via Fibre Channel port of
(1).
(4) Intermittent Fibre Channel failures occur without
link down at a connected device (Fibre Channel
switch or Host bus adapter, etc.) of Fibre Channel
port of (1).

Affected AMS2100, AMS2300 and AMS2500(H/W Rev.0200):

Products and 0890/A and later
Version

Copyright © 2012 Hitachi, Ltd. All rights reserved. 6

 Fixed Problems

4 Title A controller failure no longer occurs during host I/O in

iSCSI configuration.

Category iSCSI interface

Phenomena Previously, a controller failure could occur with a host

I/O in iSCSI configuration.
<Event log>
H90320 Watch-dog time-out

Conditions of The problem could occur when all of the following

Occurrence conditions were met.
(1) iSCSI interface is installed.
(2) More than 14 hosts are connected to two ports,
port A and B or E and F of a controller.
(3) I/Os from all hosts of (2) delay because
retransmission of TCP packet(s) frequently occurs
due to bad quality of network or backend failure
frequently occurs in the array system, etc.

Affected AMS2100, AMS2300 and AMS2500: 08B5/B and later

Products and
Version

Copyright © 2012 Hitachi, Ltd. All rights reserved. 7

 Fixed Problems

5 Title Using Hitachi Storage Navigator Modular 2 (HSNM2) to

enter iSCSI information with a file no longer causes
controller failures.

Category iSCSI interface, LUN Manager

Phenomena Previously, when HSNM2 was used to enter iSCSI

information using a file, it could cause a controller
failure.
<Event log>
HH7ED4 Microprogram error[ILM]

Conditions of The problem occurred when all of the following

Occurrence conditions were met.
(1) iSCSI interface is installed.
(2) LUN Manager is enabled.
(3) More than 176 iSCSI targets are created in one
iSCSI port.
(4) iSCSI logins are performed on more than 176
iSCSI targets of (3) from host.
(5) iSCSI information is input with a file using HSNM2.
(More than 176 iSCSI Target Names are changed.)

Affected AMS2100, AMS2300 and AMS2500: 0897/A and later

Products and
Version

Copyright © 2012 Hitachi, Ltd. All rights reserved. 8

 Fixed Problems

6 Title Installing an ENC no longer blocks a RKAKS when

starting the storage system for the first time or
following firmware installation.

Category Backend

Phenomena Previously, installing an ENC into a RKAKS could block

the storage system when the storage system was
started for the first time or started following a
firmware installation.
<Event log>
I5I200 ENC recovery failed[Linkup NG]
W0Fze0 ENC alarm
The problem could occur when (1) or (2) was
Conditions of
performed.
Occurrence
(1) Starting the array system connected with RKAKS
for the first time
(2) A firmware is installed to the array system to which
RKAKS is connected.

Affected AMS2100, AMS2300 and AMS2500: 08B0/A and later

Products and
Version

Copyright © 2012 Hitachi, Ltd. All rights reserved. 9

 Fixed Problems

7 Title A controller failure or an ENC block no longer occurs

during firmware installation or when the storage
system is started for the first time.

Category Backend

Phenomena Previously, a controller failure or ENC block could

occur during a firmware installation or when starting
the storage system for the first time.
<Event log>
If a controller failure occurs:
HF080x ENC recovery failed[Linkup NG]
W01z0x CTL alarm
If an ENC block occurs:
I5I200 ENC recovery failed[Linkup NG]
W0Fze0 ENC alarm
The problem could occur when (1) or (2) was
Conditions of
performed and the failure of (3) occurred during that
Occurrence
time.
(1) Starting the array system for the first time
(2) Installing the array firmware
(3) A backend path failure occurs due to the
intermittent failure of the controller, the ENC, or
the ENC cable

Affected AMS2100 and AMS2300 (H/W Rev.0100): 0832/E and

Products and later
Version
AMS2500(H/W Rev.0100): 0840/A and later
AMS2100, AMS2300 and AMS2500(H/W Rev.0200):
0890/A and later

Copyright © 2012 Hitachi, Ltd. All rights reserved. 10

 Fixed Problems

8 Title In bi-directional a TrueCopy (TC) configuration, both

remote paths are no longer blocked when write
commands are received and the status of TC pairs no
longer changes to "PSUE.”

Category Replication

Phenomena Previously, in a bi-directional TC configuration, when

write commands are being received to the P-VOLs of
TC pairs, both remote paths could become blocked
and the status of TC pairs could change to "PSUE.”
<Event log>
W0K0xy Path alarm
I90100 Command time out
IB1T00 PSUE occurred[TrueCopy]

Conditions of The problem could occur when all of the following

Occurrence conditions were met.
(1) TC is enabled.
(2) Remote paths are bi-directionally connected.
(3) Both local side and remote side arrays
simultaneously receive write commands to P-VOL.
(4) In both arrays, any one of the following conditions
is met.
- Firmware update is performed.
- RAID group expansion is performed.
- DP pool is used.
- A VMware ESX operation which includes the
Clone Virtual Machine and the Storage vMotion,
etc. is performed to the LU of TC Pair.

Affected AMS2100 and AMS2300 (H/W Rev.0100): 0832/E and

Products and later
Version
AMS2500(H/W Rev.0100): 0840/A and later
AMS2100, AMS2300 and AMS2500(H/W Rev.0200):
0890/A and later

Copyright © 2012 Hitachi, Ltd. All rights reserved. 11

 Known Problems

9 Title An optical signal failure in a host connector installed to

a 10 Gbps iSCSI interface no longer blocks the host
connector.

Category iSCSI interface

Phenomena Previously, when an optical output signal failure was

detected at a 10 Gbps iSCSI host connector while the
storage system was booting, a host connector block
could occur. Immediately after the block, the host
connector might have recovered automatically.
<Event log>
W0Pz0f Host connector alarm (Portxy)
I53A0f Host connector recovered (Portxy)

Conditions of The problem could occur when all of the following

Occurrence conditions were met.
(1) iSCSI 10Gbps interface is installed.
(2) Booting the array system
(3) An optical output signal failure is detected at a
host connector installed to the interface of (1) at
the time of (2).

Affected AMS2100, AMS2300 and AMS2500: 08B5/A and later

Products and
Version

Known Problems

 None

Notes on Installation

 None

Copyright © 2012 Hitachi, Ltd. All rights reserved. 12

 Documentation

Documentation

Related Documents
None

Documentation Update
MK-97DF8052-17 Hitachi AMS 2000 Family TrueCopy Remote Replication User
Guide
MK-97DF8054-15 Hitachi AMS 2000 Family TrueCopy Extended Distance User
Guide
MK-97DF8019-05 Hitachi AMS 2000 Data Retention Utility User’s Guide
MK-97DF8122-13 Hitachi AMS 2000 Family Command Control Interface (CCI)
Installation Guide

Documentation Errata
None

Copyright © 2012 Hitachi, Ltd. All rights reserved. 13