3com Secure Convergted Networks Guide PDF
3com Secure Convergted Networks Guide PDF
3com Secure Convergted Networks Guide PDF
PRODUCT GUIDE
3COM PRODUCT GUIDE
WAN ROUTERS 14 – 15
3Com Router 5000 Family
3Com Router 3000 Family
3Com Router 3000 DSL and Ethernet Family
3Com Small Business/OfficeConnect Routers
3Com Router Modules and Accessories
WIRELESS NETWORKING 16 – 17
3Com Wireless Switches and Managed Access Points
3Com Firewall Routers (Wireless Models)
3Com Access Points
3Com Bridges
3Com Client Devices
CONVERGENCE SOLUTIONS 18 – 19
3Com Convergence Platforms
3Com PSTN Trunk and Gateway Solutions
3Com IP Phones
GLOBAL SERVICES 20 – 21
3Com Maintenance Services
3Com Professional Services
3Com Global Education and Training
3Com Contacts
PORT CAPACITY PERFORMANCE RESILIENCY SECURITY CONVERGENCE / QOS LAYER 3 LAYER 2 SUPPORT
Managed Gigabit Switches
Redundant Power3
Multicast Filtering
10/100/1000 Ports
› Industry-leading features and performance for networks that can grow
SNMP v1 / v2 / v3
Link Aggregation
3-Year Express1
DHCP Snooping
DSCP (DiffServ)
RIP/RIP2/Static
Network Login
and adapt to business requirements
(IEEE 802.1Q)
(IEEE 802.1X)
Prioritization
Module Slots
10/100 Ports
IP Interfaces
(IEEE 802.3)
IEEE 802.1p
10GBASE-X
Voice VLAN
Warranty
Routes
SSH v2
VLANs
Login
(Max)
Product Order Number
GIGABIT
Switch 5500G Family - L2, Static L3, RIP and Multicast
3Com Switch 5500G-EI 24-port 3CR17250-91 24 4 Combo 4 1 184 Gbps Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 128 Yes 4,094 Yes Yes Life2 3CS-3YREXP7N-12
3Com Switch 5500G-EI 48-port 3CR17251-91 48 4 Combo 4 1 232 Gbps Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 128 Yes 4,094 Yes Yes Life2 3CS-3YREXP7N-15
3Com Switch 5500G-EI PWR 24-Port 3CR17252-91 24 24 .af 300W 4 Combo 4 1 184 Gbps Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 128 Yes 4,094 Yes Yes Life2 3CS-3YREXP7N-14
3Com Switch 5500G-EI PWR 48-Port 3CR17253-91 48 48 .af 300W 4 Combo 4 1 232 Gbps Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 128 Yes 4,094 Yes Yes Life2 3CS-3YREXP7N-16
3Com Switch 5500G-EI 24-Port SFP 3CR17258-91 4 Combo 24 4 1 184 Gbps Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 128 Yes 4,094 Yes Yes Life2 3CS-3YREXP7N-14
MODULAR SWITCHES
Across Modules/Stack
Technology (switches
> Secure, advanced, centrally-administered policy control and distributed
Hot-Swap Modules
Switching Capacity
SFP (100BASE-FX)
SFP (1000BASE-X)
10/100/1000 Ports
IPv6 Management
Redundant Power
enforcement
Redundant Fabric
10/100 PoE Ports
Link Aggregation
XRN Technology
> Convergence support, for today’s collaborative business tools
Module Slots
10/100 Ports
IPv6 Routing
per cluster)
> Industry-leading features and performance for networks that can grow
10GBASE-X
and adapt to business requirements
Height
(Max)1
(Max)
(Max)
(Max)
(Max)
(Max)
(Max)
(Max)
(Max)
Product Order Number
1 Payload slots + fabric slots. 2 Link aggregation across redundant switch fabric modules only.
Network Quarantine
Link Aggregation
OSPF and ECMP
3-Year Express3
DHCP Snooping
DSCP (DiffServ)
RIP/RIP2/Static
TACACS+ Login
Network Login
(IEEE 802.1Q)
(IEEE 802.1X)
(PIM SM/DM)
Prioritization
(IEEE 802.1v)
IP Interfaces
IEEE 802.1p
Voice VLAN
Warranty
SNMP v3
Support
Routes
SSH v2
VLANs
VLANs
VRRP
Login
3 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details.
As seen in Network World: The 3Com Switch 7906E—a Fast, Green Alternative to Cisco 3Com SecBlade Advanced VPN Firewall Module
New core switch tests show high unicast scalability, low power use The SecBlade Advanced VPN Firewall for the 3Com Switch 8800 and Switch 7900E modular LAN platforms delivers advanced threat protection
The 3Com Switch 7906E... for the network core—helping prevent business disruptions, revenue loss and damage to an organization’s reputation caused by security breaches.
› "… delivers excellent performance while drawing remarkably low power. 3Com, long absent from the high-end enterprise networking market in North Built on the latest state-of-the-art multi-core CPU platform, this firewall module enables advanced network protection at multi-Gigabit speeds. It combines
America, is back with a credible enterprise switch" built-in protection against denial of service and hacking attacks with virtual private network (VPN) support, zonal and virtual stateful packet inspection firewall,
› "… its strong performance and low power consumption make it a viable option for large and midsized organizations in the market for core and application bandwidth management, audio/video IP multicast routing, peer-to-peer traffic control and email attachment filtering. With these advanced security
aggregation switches." capabilities built on top of the same operating system that powers all 3Com enterprise switching and routing platforms, a rich networking feature set with ease
› "Average and maximum latency – key metrics for real-time applications involving voice and video – were also remarkably low and consistent. … around of integration and lowest total cost of ownership is assured.
half the number we measured with Cisco's Catalyst 6509 (10GE) …" This advanced security module helps safeguard the network from attacks and misuse, while delivering policy-based multisite connectivity for real-time
› "To get a sense of the scale of the (OSPF) numbers … the 288 concurrent OSPF sessions represent the largest scale Network World has attempted business-critical applications such as VoIP, video and collaboration tools. High-availability features help ensure wire-speed traffic flow even in the event of
in any test published" network or internal device error or loss of power to the primary device.
› "… there is anecdotal evidence that competing switches consume 3,000 watts or more in similar configurations."
6
NETWORKING SOLUTIONS
Modules and Accessories Modules and Accessories Modules and Accessories Transceivers
Product Order Number Product Order Number Product Order Number Product Order Number
3COM SWITCH 8800 MODULES AND ACCESSORIES 3COM SWITCH 7900E MODULES AND ACCESSORIES 3COM SWITCH 7750 MODULES AND ACCESSORIES 3COM XFP TRANSCEIVERS
3Com Switch 8800 2-Port 10GBASE-X (XFP) Advanced 3C17527 3Com Switch 7900E 1-port 10GBASE-X (XFP) Advanced Module 0231A76P 3Com Switch 7750 1-port 10GBASE-X (XENPAK) 3C16875A 3Com 10GBASE-LR XFP 3CXFP92
3Com Switch 8800 2-Port 10GBASE-X (XFP) IPv6 3C17537 3Com Switch 7900E 2-Port 10GBASE-X (XFP) 0231A92Q 3Com Switch 7750 20-port 1000BASE-X (SFP) 3C16862A 3Com 10GBASE-SR XFP 3CXFP94
3Com Switch 8800 4-Port 10GBASE-X (XFP) Quad IPv6 3C17536 3Com Switch 7900E 24-Port 1000BASE-X/100BASE-FX (SFP) Module 0231A90F 3Com Switch 7750 4-Port 10/100/1000BASE-T & 12-Port 1000BASE-X SFP 3C168917 3Com 10GBASE-CX4 XFP 3CXFP95
3Com Switch 8800 4-Port 10GBASE-X (XFP) 3C17526 3Com Switch 7900E 24-Port 1000BASE-X (SFP) with 2-Port 10GBASE-X (XFP) 0231A92N 3Com Switch 7750 12-Port 10/100/1000BASE-T & 4-Port 1000BASE-X SFP 3C168916 3Com 10GBASE-ER XFP 3CXFP96
3Com Switch 8800 24-Port 1000BASE-X (SFP) IPv6 3C17533 3Com Switch 7900E 12-Port 1000BASE-X (SFP) Advanced 0231A92P 3Com Switch 7750 20-port 10/100/1000BASE-T 3C16863A
3COM XENPAK TRANSCEIVERS
3Com Switch 8800 24-Port 1000BASE-X (SFP) Advanced 3C17530 3Com Switch 7900E 12-port 1000BASE-X/100BASE-FX (SFP) Module 0231A79J 3Com Switch 7750 48-port 10/100/1000BASE-T 3C16888
3Com 10GBASE-LX4 XENPAK 3CXENPAK91
3Com Switch 8800 48-Port 1000BASE-X (SFP) IPv6 3C17538 3Com Switch 7900E 24-Port 1000BASE-X (SFP) 0231A931 3Com Switch 7750 48-port 10/100/1000BASE-T PoE 3C16890
3Com 10GBASE-LR XENPAK 3CXENPAK92
3Com Switch 8800 24-Port 10/100/1000BASE-T IPv6 3C17534 3Com Switch 7900E 48-Port 1000BASE-X (SFP) 0231A92X 3Com Switch 7750 48-port 10/100BASE-TX 3C16889
3Com 10GBASE-SR XENPAK 3CXENPAK94
3Com Switch 8800 24-Port 10/100/1000BASE-T Advanced 3C17531 3Com Switch 7900E 40-Port 10/100/1000BASE-T PoE and 3Com Switch 7750 48-port 10/100BASE-TX PoE 3C16891
3Com 10GBASE-CX4 XENPAK 3CXENPAK95
8-Port 1000BASE-X/100BASE-FX (SFP) Module 0231A936 3Com Switch 7750 48-Port 100BASE-FX SFP 3C168915
3Com Switch 8800 48-Port 10/100/1000BASE-T 3C17528A 3Com 10GBASE-ER XENPAK 3CXENPAK96
3Com Switch 7900E 24-port 10/100/1000BASE-T and 3Com Switch 7750 Advanced Feature Software 3CR16875093-301
3Com Switch 8800 48-Port 10/100/1000BASE-T Access IPv6 3C17532A
2-port 10GBASE-X (XFP) Module 0231A76V 3COM SFP TRANSCEIVERS
3Com Switch 8800 Network Monitoring 3C17542 3Com Switch 8800/S7900E/77XX PoE Option (PoE DIMM Module) 3C17529
3Com Switch 7900E 24-Port 10/100/1000BASE-T 0231A932 3Com 100BASE-FX SFP 3CSFP81
3Com Switch 8800 Firewall 3C17546 3Com Switch 7758 and Switch 7708R 8-Slot Fan Assembly 3C16855
3Com Switch 7900E 48-Port 10/100/1000BASE-T PoE 0231A930 3Com 100BASE-LX10 SFP 0231A564
3Com Switch 8800 VPLS 3C17548 3Com Switch 7757 and Switch 7700 7-Slot Fan Assembly 3C16856
3Com Switch 7900E 48-Port 10/100/1000BASE-T Access PoE 0231A92W 3Com 100BASE-BX10-D SFP 3CSFP85
3Com Switch 8800 IPsec 3CR1754766 3Com Switch 7754 and Switch 7700 4-Slot Fan Assembly 3C16871
3Com Switch 7900E 384 Gbps Fabric, Advanced 0231A935 3Com 100BASE-BX10-U SFP 3CSFP86
3Com Switch 8800 360 Gbps Fabric 3C17508 3Com Switch 77xx Family AC Power Supply 3C16854
3Com Switch 7900E 384 Gbps Fabric 0231A934 3Com 1000BASE-SX SFP 3CSFP91
3Com Switch 8800 720 Gbps Fabric 3C17539 3Com Switch 7700 96 Gbps Switch Fabric 3CR1686593-V3.3
3Com Switch 7900E 384 Gbps Fabric with 2-Port 10GBASE-X (XFP) 0231A933
3Com Switch 8800 Advanced Feature Software, v3 3CR1752165V3 3Com 1000BASE-LX SFP 3CSFP92
3Com Switch 7900E 384 Gbps Fabric w/12-port 1000BASE-X (SFP) 0231A99A
3Com Switch 8800 Advanced Feature Software, v5 (IPv6) 3CR1752593V5 3Com 1000BASE-T SFP 3CSFP93
3Com Switch 7900E 768 Gbps Fabric 0231A998
3Com Switch 8800/S7900E/77XX PoE Option (PoE DIMM Module) 3C17529 3Com 1000BASE-LH70 (70 km) SFP 3CSFP97
3Com Switch 7903E-S Fabric with 24-port 1000BASE-X (SFP) 0231A999
3Com Switch 8800 PoE Entry Module 3C17510 3Com 100BASE-FX SFP (Dual-Mode) 3CSFP9-81
3Com Switch 7902E Management Module 0231A92Y
3Com Switch 8807 / 8814 Fan Assembly 3C17503 3Com 100BASE-LX SFP (Dual-Mode) 3CSFP9-82
3Com Switch 7900E Firewall Board Module 0231A832
3Com Switch 8810 Fan Assembly 3C17504
3Com Switch 7900E SSL VPN Module with 500 users 0231A93P
3Com Switch 8800 1,200W AC Power Supply 3C17506A
3Com Switch 7900E SSL VPN license to add 1,000 users 3130A27M
3Com Switch 8800 2,000W AC Power Supply 3C17507A
3Com Switch 7900E SSL VPN license to add 5,000 users 3130A27P
3Com Switch 8800 1Gb Memory Upgrade 3C17518
3Com Switch 7900E Load Balance Module 0231A90N
3Com Switch 7900E Netstream Module 0231A942
3Com Switch 8800/7900E/77XX PoE Option (PoE DIMM Module) 3C17529
3Com Switch 7900E 2800W AC Power Supply (data and PoE) 0231A93V
Delivering on the Green Challenge 3COM NETWORK HEALTH CHECK
3Com Switch 7900E 1400W AC Power Supply 0231A93A
3Com Switch 7900E 1400W DC Power Supply (PoE pass-through) 0231A93B 3Com helps customers realize the financial benefits of The 3Com Network Health Check is for customers
3Com Switch 7902E 650W AC Power Supply 0231A938 updating their systems to more energy-efficient models who want to improve local area network performance
3Com Switch 7902E 650W DC Power Supply 0231A939
that deliver outstanding reliability and performance. Our and productivity based on a firm understanding of their
current generation switches use up to 78 percent less network activity. Customers whose networks have
3Com Switch 7902E 300W AC Power Supply 0231A91D
power than previous 3Com versions. expanded, or who need to plan ahead for further
3Com Switch 7902E 300W DC Power Supply 0231A919
Independent testing by Miercom found that 3Com's upgrades or additions, will be particularly interested
3Com Switch S7900E 600W AC Power Supply 0231A91F
switches are up to 40% more efficient than comparable in this auditing service. Through a detailed evaluation
3Com Switch 7910E Fan Assembly 0231A92V products based on Industry Average (Watts/Gbps). This of network performance including the monitoring of
3Com Switch 7906E Fan Assembly 0231A92T can result in savings of up to 24% when compared to traffic, problem causes are identified, optimization
3Com Switch 7906EV Fan Assembly 0231A92U other vendor switches tested. opportunities noted and effective solutions or strategies
3Com Switch 7903E Fan Assembly 0231A92S All 3Com products are designed with the latest silicon technology. The Switch 7906E uses recommended in a customized report to the customer.
3Com Switch 7902E Fan Assembly 0231A92R 90nm technology, providing enhanced performance without increasing power usage.
Innovations in reducing current leakage enable processors to support a 35% increase in speed
that is counter-balanced by a 60% reduction in active power needs.
The 3Com Intelligent Management Center (IMC) helps reduce carbon footprint by controlling
devices remotely from a central location and allowing the management and administration of
up to 10,000 devices on the network. Remote backup, mass configuration deployment and
other similar functions can all be performed without traveling to various locations.
3Com strives to reduce landfill waste by reducing the physical dimensions of our products.
Package simplification design, as well as paperless documentation is now available online,
further reducing materials used and facilitating recycling activities.
8 3COM PRODUCT GUIDE
PORT CAPACITY PERFORMANCE RESILIENCY SECURITY CONVERGENCE / QOS LAYER 3 LAYER 2 SUPPORT
Managed 10/100 Switches
Redundant Power3
Multicast Filtering
10/100/1000 Ports
› Industry-leading features and performance for networks that can grow
Link Aggregation
3-Year Express1
DHCP Snooping
DSCP (DiffServ)
RIP/RIP2/Static
Network Login
and adapt to business requirements
(IEEE 802.1Q)
(IEEE 802.1X)
Prioritization
Module Slots
10/100 Ports
IP Interfaces
(IEEE 802.3)
IEEE 802.1p
10GBASE-X
Voice VLAN
Warranty
SNMP v3
Routes
SSH v2
VLANs
Login
(Max)
Product Order Number
DESKTOP 10/100
OfficeConnect Managed Switch Family - L2 Only
3Com OfficeConnect Managed Fast Ethernet 3CRDSF9PWR 8 1 8 .af/.at 62W 1 combo 3.6 Gbps Yes Yes Yes Yes Yes5 Yes Yes Yes Yes 4 4 Yes 64 Yes Yes 3 Years 3CS-3YREXP7N-01
PoE Switch
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details.
2 Limited Lifetime for all hardware components.
3 Requires a separately-orderable redundant power system (RPS).
4 Link aggregation and LACP only valid on 10/100/1000 and SFP ports.
5 SNMP v1 and 2 only.
6 SSH v1 only.
UNMANAGED SWITCHES
FEATURES SUPPORT
Unmanaged Switches
3Com OfficeConnect Gigabit 3Com Unmanaged Desktop Switch Family
10/100/1000 Ports
The 3Com Unmanaged Gigabit and Fast Ethernet Switch 5 and 8 are
3-Year Express1
This new switch is the smallest form factor available. Easily carried designed for small offices and remote branch offices. These affordable
Prioritization
10/100 Ports
IEEE 802.1p
in a pocket or briefcase for use in conference rooms or other locations switches provide high network performance to exchange large data
Warranty
where a single LAN connection exists, this 5-port Gigabit switch files and images, access real-time information, or connect to high-
Product Order Number uses the latest chip technology for the lowest power consumption. speed servers or a high-speed network backbone.
GIGABIT RACK-MOUNTED Green and High-Performance Autosensing and Auto MDI/MDIX
3Com Baseline Switch 2816 3CBLUG16 16 Yes 3 Years 3CS-3YREXP7N-01 Providing gigabit performance for sending and receiving even the Autosensing ports automatically adjust to the speed of network
3Com Baseline Switch 2824 3CBLUG24 24 Yes 3 Years 3CS-3YREXP7N-01 largest files, this switch uses the latest chip technology to turn off devices; most common cabling problems are eliminated with auto
GIGABIT DESKTOP ports when not in use, saving energy. MDI/MDIX.
3Com OfficeConnect Gigabit Switch 5 3C1670500C 5 Yes 3 Years 3CS-3YREXP7N-01 Plug-and-Play Plug-and-Play Convenience
3Com OfficeConnect Gigabit Switch 8 3C1670800C 8 Yes 3 Years 3CS-3YREXP7N-01 Up and running in minutes, out-of-box, this switch is designed with Extremely easy setup and zero configuration deliver hassle-free
3Com OfficeConnect Gigabit Switch 16 3C1671600A 16 Yes 3 Years 3CS-3YREXP7N-01 best-in-class features. installation.
3Com Gigabit Switch 5 3CGSU05A 5 Yes 2 Years 3CS-3YREXP7N-01 Advanced Features Help Assure Quality of Service
3Com Gigabit Switch 8 3CGSU08A 8 Yes 2 Years 3CS-3YREXP7N-01 Video and audio are automatically given higher priority, providing
10/100 RACK-MOUNTED better delivery of delay-sensitive traffic.
3Com Baseline Switch 2016 3C16470B 16 3 Years 3CS-3YREXP7N-01 Desktop or Wall Mounting
3Com Baseline Switch 2024 3C16471B 24 3 Years 3CS-3YREXP7N-01 This switch can be used anywhere from a patient's room to a library
3Com Baseline Switch 2126-G 3C16472 24 2 3 Years 3CS-3YREXP7N-01 to a desktop. Approved for home or small office environments, it has
10/100 DESKTOP
noiseless operation.
3Com OfficeConnect Fast Ethernet Switch 5 Plus 3C16790C 5 3 Years 3CS-3YREXP7N-01
3Com OfficeConnect Fast Ethernet Switch 8 Plus 3C16791C 8 3 Years 3CS-3YREXP7N-01
3Com OfficeConnect Fast Ethernet Switch 16 Plus 3C16792C 16 3 Years 3CS-3YREXP7N-01
3Com Switch 5 3CFSU05 5 2 Years 3CS-3YREXP7N-01
3Com Switch 8 3CFSU08 8 2 Years 3CS-3YREXP7N-01
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades.
See www.3com.com/service for more details.
› Convergence support with Power over Ethernet distribution to Product Order Number Product Order Number
SNMP Managed
3-Year Express1
IP phones and wireless devices
Prioritization
10/100 Ports
100BASE-FX
Uplink Ports
(IEEE 802.3)
IEEE 802.1p
3Com Switch 4500G / 4800G 2-Port 10-Gigabit Local Connection Module 3C17767 3Com 10GBASE-SR XFP 3CXFP94
Product Order Number
3COM SWITCH 4200G MODULE 3Com 10GBASE-CX4 XFP 3CXFP95
3Com IntelliJack Gigabit Switch NJ1000 (unmanaged) 3CNJ1000 5 0 No .af, .at Yes2 Yes No 3 Years 3CS-3YREXP7N-01
2 3Com Switch 4200G 1-Port 10-Gigabit Module (XFP) 3C17666 3Com 10GBASE-ER XFP 3CXFP96
3Com IntelliJack Gigabit Switch NJ2000 (managed) 3CNJ2000 5 0 Yes .af, .at Yes Yes Yes 3 Years 3CS-3YREXP7N-01
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details. 3COM XENPAK TRANSCEIVERS
2 Power forwarding if 802.3at power or local power supply supplied to unit. 3Com 10GBASE-LX4 XENPAK 3CXENPAK91
3Com 10GBASE-LR XENPAK 3CXENPAK92
3Com 10GBASE-SR XENPAK 3CXENPAK94
3Com 10GBASE-CX4 XENPAK 3CXENPAK95
3Com 10GBASE-ER XENPAK 3CXENPAK96
public areas and virtually any other networked environment. NJ1000/NJ2000 Local AC to DC 48v Power Supply 3CNJ1000PSL
IntelliJack Gigabit Switch Stand 3CNJ1000STAND
Managed and Unmanaged Models Available
All switches have plug-and-play convenience; managed model adds
VLANs and traffic prioritization.
Flexible Power Options with PoE Support
IntelliJack switches can be powered by PoE, and can forward PoE to
another device, if provisioned appropriately.
Secure Converged Networking
Secure IEEE 802.1X network login; VLANS and traffic prioritization
on managed model.
12 3COM PRODUCT GUIDE
HARDWARE SUPPORT
Firewall and Routers
Inspection Firewall
These products integrate the connectivity functions many businesses need in order to use the
Translation (NAT)
Network Address
Wireless Support
Users Supported
3DES Encryption
Concurrent VPN
Stateful Packet
3-Year Express
WAN Interface
Total/Wireless
public Internet to access company files, securely, from remote locations or to access the Web
Throughput
from inside a company's walls. For very small businesses, the 3Com 11n Firewall Routers
Warranty
Tunnels2
(IEEE)
provide a total wired and wireless network solution through an integrated 4-port switch and
Product Order Number wireless access point; the ADSL version includes a built-in modem. All models come with
3Com OfficeConnect Gigabit VPN Firewall 3CREVF100-73 6 (2) 10/100/1000 N/A Yes5 50 60 mbps Yes 253/0 Yes 3 Years 3CS-3YREXP7N-01 business-class security features not found in common consumer models, and deliver the
3Com ADSL Wireless 11n Firewall Router 3CRWDR300A-754 4 ADSL2/2+ 802.11n Yes5 5 N/A Yes 253/32 Yes 3 Years 3CS-3YREXP7N-01 enhanced 11n wireless performance and range needed by the high-bandwidth applications
3CRWDR300B-754 which are common today.
3Com OfficeConnect ADSL Wireless 108 Mbps 3CRWDR200B-754 4 ADSL2/2+ 802.11g Yes1 N/A N/A Yes 253/64 Yes 3 Years 3CS-3YREXP7N-01
11g Firewall Router
3Com OfficeConnect ADSL Wireless 54 Mbps 3CRWDR101A-754 4 ADSL2/2+ 802.11g Yes N/A N/A Yes 253/64 Yes 3 Years 3CS-3YREXP7N-01
11g Firewall Router
5
3Com Wireless 11n Cable/DSL Firewall Router 3CRWER300-73 4 10/100 802.11n Yes 5 N/A Yes 253/32 Yes 3 Years 3CS-3YREXP7N-01
3Com OfficeConnect Wireless 11g 108 Mbps 3CRWER200-75 4 10/100 802.11g Yes1 N/A N/A Yes 253/64 Yes 3 Years 3CS-3YREXP7N-01
Cable/DSL Router
3Com OfficeConnect Wireless 11g 54 Mbps 3CRWER100-75 4 10/100 802.11g Yes N/A N/A Yes 253/64 Yes 3 Years 3CS-3YREXP7N-01
Cable/DSL Router
3Com OfficeConnect Cable/DSL Router 3CR858-91 4 10/100 N/A No 5 1.5 Mbps Yes 253/0 Yes 3 Years 3CS-3YREXP7N-01 3Com AirProtect Sentry 5850
1 OfficeConnect Filter Service, 14-day free trial provided; annual subscription available (3CSBCFS).
Wireless Intrusion Prevention System
2 IPSec initiation and termination supported.
3 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details. The AirProtect Sentry 5850 Wireless Intrusion Prevention System
4 Order numbers with an “A” support DSL over POTS (ITU Annex A); those with a “B” support DSL over ISDN (ITU Annex B). helps protect the network and users from unauthorized wireless
5 Whitelist and blacklist keyword only supported. access. Unsecure deployment of Wi-Fi® Access Points (APs), or rogue
APs, can open up the network to potential hackers, exposing confidential
information about the business, customers, products and services.
And users connecting to incorrect APs, whether internal rogues or
HARDWARE SECURITY SUPPORT
Unified Security Platforms those external to the network, may lead to additional vulnerabilities.
Real-time Inoculation
Anti-Spam License
Web Content Filter
Malware Filtering
Translation (NAT)
Network Address
Controls employee access to insecure and unauthorized APs, and
VPN Throughput
Connections per
Concurrent VPN
High Availability
Load Balancing
Order Number2
WAN Failover/
Total Sessions
Aggregate IPS
Throughput
Throughput
Warranty
Tunnels
Latency
Simultaneous scanning
Selectable prevention
Simple web interface
3-Year Express
and prevention
Next Generation Network Access Control applications and users. This holistic approach extends business
Email alerts
detection
Warranty
Network-wide VLAN
Bulk Configuration
Inventory Reports
Stress Monitoring
Scheduled Tasks
guest access, and where poorly protected devices can be remediated. database, UAM greatly simplifies network infrastructure management
Discovery and
and Restore
from the device list IMC automatically locates on the network and
Version
Product Order Number framework, EAD integrates with other platform modules to provide then configured with the appropriate 802.1X network login parameters
3Com Intelligent Management Center Lite 3CR15820 Yes Yes Yes Yes Yes Yes Yes 50 management, monitoring and control of the network, services, to communicate directly with UAM.
3Com Intelligent Management Center Standard 3CR15810 Yes Yes Yes Yes Yes Yes Yes 5000 Yes Yes Yes Basic
14 3COM PRODUCT GUIDE
WAN ROUTERS
IP RIP/RIP2/Static
› High value, high performance solutions—loaded with the features
Network Director)
Multicast Routing
Product Order Number
3-Year Express1
businesses need
Port Capacity
Management
Control Lists
› Family of access routers for small and home offices and small and
802.1p QoS
3COM ROUTER 5012 SIC MODULES
regional branch locations
Warranty
and AES
3Com Router 1-Port 10/100 SIC 3C13712
Routes
Height
3Com Router 1-Port Enhanced Serial SIC 3C13715
Product Order Number
3Com Router 2-Port ISDN S/T SIC 3C13716
ROUTER 5000 FAMILY 3Com Router 2-Port ISDN U SIC 3C13718
3Com Router 5012 3C13701 1U 2 SIC, 1 MIM 1 1 Serial Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-22 3Com Router 1-Port ADSL2+ SIC 3C13719
3Com Router 5232 3C13751 1U 3 MIM 2 0 Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-23 3Com Router 1-Port Fractional T1 SIC 3C13720A
3Com Router 1-Port Fractional E1 SIC 3C13722
ROUTER 3000 SERIAL FAMILY
3Com Router 1-Port FXS SIC 3C13725
3Com Router 3012 3C13612 Desktop Fixed 1 2 Serial Yes Yes Yes Yes DES/3DES Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 2-Port FXS SIC 3C13726
3Com Router 3016 3C13616 Desktop Fixed 1 1 T1/CT1/PRI Yes Yes Yes Yes DES/3DES Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 1-Port FXO SIC 3C13727
3Com Router 3018 3C13618 Desktop Fixed 1 1 E1/CE1/PRI Yes Yes Yes Yes DES/3DES Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 2-Port FXO SIC 3C13728
ROUTER 3000 DSL AND ETHERNET FAMILY 3Com Router 5000:
Certified Up to Spec 3COM ROUTER 5000 FAMILY MIMS
3Com Router 3034 3C13634A Desktop Fixed 4 1 G.SHDSL, 1 ISDN Backup Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 2-Port 10/100 MIM 3C13761
3Com Router 3036 3C13636 Desktop Fixed 4 1 10 Mbps Ethernet Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 2-Port Enhanced Serial MIM 3C13762
3Com Router 3040 3C13640 Desktop Fixed 4 1 ADSL/ADSL2/ADSL2+ (over POTS) Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 4-Port Enhanced Serial MIM 3C13764
3Com Router 3041 3C13641 Desktop Fixed 4 1 ADSL/ADSL2/ADSL2+ (over POTS), Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 2-Port Channelized E1/PRI MIM 3C13765*
1 ISDN Backup
3Com Router 4-Port ISDN S/T MIM 3C13767*
FIREWALL ROUTERS 3Com Router 2-Port Channelized T1/PRI MIM 3C13769A
3Com ADSL Wireless 11n Firewall Router 3CRWDR300A-752 Desktop Fixed/Wireless 4 1 ADSL/ADSL2/ADSL2+ Yes3 Yes4 Yes Yes AES Yes 3 Years 3CS-3YREXP7N-01 3Com Router 1-Port ADSL MIM 3C13770A
3CRWDR300B-752
3Com Router 2-Port ADSL MIM 3C13772
3Com OfficeConnect ADSL Wireless 108 Mbps 3CRWDR200B-752 Desktop Fixed/Wireless 4 1 ADSL/ADSL2/ADSL2+ Yes4 Yes AES Yes 3 Years 3CS-3YREXP7N-01
3Com Router 1-Port 10/100/1000 MIM 3C13774
11g Firewall Router 3Com Router 5000:
3Com Router 1-Port Channelized T3 MIM 3C13775A
3Com OfficeConnect ADSL Wireless 54 Mbps 3CRWDR101A-752 Desktop Fixed/Wireless 4 1 ADSL/ADSL2/ADSL2+ Yes4 Yes AES Yes 3 Years 3CS-3YREXP7N-01 Certified Interoperable
11g Firewall Router 3Com Router 1-Port Channelized E3 MIM 3C13777*
3Com Wireless 11n Cable/DSL Firewall Router 3CRWER300-73 Desktop Fixed/Wireless 4 1 10/100 Mbps Ethernet Yes3 Yes4 Yes Yes AES Yes 3 Years 3CS-3YREXP7N-01 3Com Router 4-Port E1 IMA MIM 3C13778
3Com OfficeConnect Wireless 11g 108 Mbps 3CRWER200-75 Desktop Fixed/Wireless 4 1 10/100 Mbps Ethernet Yes4 Yes AES Yes 3 Years 3CS-3YREXP7N-01 3Com Router 4-Port T1 IMA MIM 3C13779
Cable/DSL Router 3Com Router 2-Port FXS MIM 3C13780
3Com OfficeConnect Wireless 11g 54 Mbps 3CRWER100-75 Desktop Fixed/Wireless 4 1 10/100 Mbps Ethernet Yes4 Yes AES Yes 3 Years 3CS-3YREXP7N-01 3Com Router 4-Port FXS MIM 3C13781
Cable/DSL Router 3Com Router 2-Port FXO MIM 3C13783
4
3Com OfficeConnect Cable/DSL Router 3CR858-91 Desktop Fixed 4 1 10/100 Mbps Ethernet Yes Yes Yes DES/3DES Yes 3 Years 3CS-3YREXP7N-01 3Com Router 4-Port FXO MIM 3C13784
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details. 3Com Router 2-Port E&M MIM 3C13785
2 Order numbers with an “A” support DSL over POTS (ITU Annex A); those with a “B” support DSL over ISDN (ITU Annex B). 3Com Router 4-Port E&M MIM 3C13786
3 802.1Q VLANs only.
3Com Router Channelized E1 Voice MIM 3C13787
4 SNMP v2 only.
3Com Router Channelized T1 Voice MIM 3C13788
3Com Router Encryption Accelerator MIM 3CR13771-75
3Com Router NDEC2 Encryption Accelerator MIM 3CR13773-75
WIRELESS NETWORKING
› Match business strategies with budget by selecting from a broad portfolio of solutions offering resilient backbones, edge
aggregation, workgroup connectivity and branch office services—purpose-built for converged environments.
› Deploy wired or wireless solutions with ease, confident of maximum security and performance.
› Leverage existing network infrastructure with standards-based, proven interoperable solutions.
# Antennas (Standard)
Supervisor Support
VPN Pass-Through
External Antennas
Dual Radio Design
Wi-Fi Certification
Discovery Wizard
SNMP v1 and v2
EAP-TTLA PEAP
10/100 / Gigabit
3-Year Express1
AES Encryption
Hacker Pattern
WPA™/WPA2™
3Com Network
Telnet Support
› Cost-effective solutions for supporting growing and mobile workforces
(IEEE 802.3af)
Multiple SSID
IEEE 802.11n
Termination
WMM® QoS
Virtual AP/
(Optional)
Warranty
Product Order Number
BRIDGES
3Com 11a 54 Mbps Wireless LAN Outdoor 3CRWEASYA73 1/0 Yes3 Yes Yes Yes Yes a, g a,b,g Yes Yes Yes Yes Yes Yes Yes Yes 1 Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-09
Building-to-Building Bridge and 11b/g Access Point
3Com 11a/b/g Wireless LAN Workgroup Bridge 3CRWE675075 1/0 Yes a, g a,b,g Yes Yes Yes Yes Yes Yes 1 Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-07
CLIENT DEVICES
3Com Wireless 11n PCI Adapter 3CRPCIN175 Yes Yes b,g Yes Yes Yes Yes Yes Yes Yes 3 3 Years N/A
3Com 11a/b/g Wireless PCI Adapter 3CRDAG675B Yes a, g a,b,g Yes Yes Yes Yes Yes Yes Yes 1 3 Years N/A
3Com Wireless 11n USB Adapter 3CRUSBN175 Yes Yes b,g Yes Yes Yes Yes Yes Yes Yes 2 3 Years N/A
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day 3 PoE-powered device.
advance hardware replacement and software upgrades. See www.3com.com/service for more details. 4 Order numbers with an “A” support DSL over POTS (ITU Annex A); those with a “B” support DSL over
2 Wireless Switch Manager includes RF Site Planning Tool. ISDN (ITU Annex B).
CONVERGENCE SOLUTIONS
› Meet needs for high-value performance today and economical scalability for the future with integrated, standards-based connectivity within a 3Com Voice Ready Network.
› Solve the most vexing problems now faced by IT managers—security, quality of service and resilience—by delivering enterprise-class, real-time
communications solutions.
› Optimize an organization's infrastructure with easy-to-deploy and -manage solutions that effectively support both voice and data traffic and a full complement of
business applications.
FUNCTIONALITY SUPPORT
Convergence
NBX Solutions — Affordable, Advanced Voice over IP
Maximum Built in E1
Remote Teleworking
PSTN Voice Channels4
Voicemail Capacity
Unified Messaging
Maximum Devices
Standard License)
Maximum Built in
Maximum Built in
Session Initiation
ISDN PSTN Voice
Protocol Support
Out-of-Box Port
NBX IP telephony solutions, with their unprecedented level of sim-
Multi Language
3-Year Express
Group 2 or VCX
Graphical CDR
Built-in Phone
Licenses (NBX
Service Order
Configuration
Survivability
Redundancy
plicity and commitment to standards-based networking protocols,
Channels4
Channels4
Presence
Warranty
Number8
give small- to medium-sized businesses an exceptionally easy to
Support
Support
Phone
use and manage communications system. Intuitive, multi-language
Product Order Number1
web-based system administration streamlines initial system set-up
3Com NBX® V3001 Analog 3CR10800A 4FXO/1FXS 15002 100 576 Yes5 15 Yes Optional5,6 Optional5,6 400 hours11 Yes Yes Yes 1 Year 3CS-3YREXP7N-10
so that users can enjoy 10 minutes to dial tone. Three platform
3Com NBX V3001 BRI-ST 3CR10801A 4 BRI/1 FXS 15002 200 720 Yes5 15 Yes Optional5,6 Optional5,6 400 hours11 Yes Yes Yes 1 Year 3CS-3YREXP7N-10
options let organizations match their business needs and budget
3Com NBX V3001R 3C10602A 15002 96 192 576 720 Yes5 Yes Optional5,6 Optional5,6 Yes 400 hours11 Yes Yes Yes 1 Year 3CS-3YREXP7N-13
requirements. And to increase productivity, all NBX platforms
3Com VCX® Connect 100 3CRC100A 4FXO/4FXS 6003 144 240 288 360 Yes 25 Yes Yes Yes Optional7 Optional7 Optional7 450 hours11 Yes Optional7 Yes Yes 1 Year 3CS-3YREXP7N-14
deliver a full suite of high-value, embedded applications, including
3Com VCX Connect 2001 3CRC200A 15009 See Note 10 See Note 10 See Note 10 See Note 10 Yes 25 Yes Yes Yes Optional7 Optional7 Optional7 4,861 hours12 Yes Optional7 Yes Yes 1 Year 3CS-3YREXP7N-15
Automatic Call Distribution (ACD) and graphical Call Detail
1 Other components may be required to complete the solution and other variations of this item may be available. 7 Requires additional system components.
Recording (CDR) — further extending the basic cost benefits of
2 Base V3001 Analog and V3001 BRI-ST systems support up to 250 devices and can be expanded to scale up to 8 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware
1,500 devices with additional memory and separately ordered device licenses. replacement and software upgrades. See www.3com.com/service for more details. IP-based communications. NBX solutions also offer voicemail/
3 An individual VCX Connect 100 platform supports a maximum of up to 100 phone users, but with the use of a 9 An individual VCX Connect 200 platform supports up to 250 users but with the use of a globa directory and email integration so that workers can access their voicemail
global directory and centralized voice mail, up to 6 platforms can function as a single system. centralized voice mail, up to 6 platforms can function as a single system.
messages from their email inbox using any common media player.
4 PSTN connectivity is supported by the appropriate optional hardware components and system configuration. 10 See available VCX Connect Gateways.
5 Requires NBX 6.0 or higher. 11 Average.
6 Requires NBX to be running in SIP mode as well as the addition of an IP Messaging server. 12 Maximum per appliance. Dependent upon implementation. Calculation based on 1 minute of G.711 recording
with a 146.GB HD. Advanced Applications for Optimized Business
Operations, Collaboration and Customer Service
A variety of business-enhancing 3Com applications run seamlessly
with either the NBX or VCX Connect IP telephony solutions. The VCX Connect Solutions—IP Telephony with
3Com eXchange Call Center provides sophisticated call handling Integrated Unified Messaging
FUNCTIONALITY SUPPORT and real-time reporting to reduce the number of dropped calls in Organizations with up to 1500 phone users can now replace aging
3Com PSTN Trunk and Gateway Solutions queue and average wait times. It applies business-specific
BRI Spans/Channels PBX systems with an advanced, standards-based communications
Channel Associated
E1 Spans/Channels
T1 Spans/Channels
requirements to route callers to an agent and provides supervisors system that integrates IP telephony and unified messaging
Analog Devices
3-Year Express
Analog Trunks
Service Order
with tools for fine-tuning staffing to align with call volume. For applications onto a single platform. With its use of Session Initiation
Port License
Warranty
Signaling
Number1
Required
Protocol (SIP) for signaling, the VCX Connect platform lets businesses
the 3Com EPICCenter Contact Center provides sophisticated call cost-effectively deploy SIP-compatible devices and applications to
Product Order Number queuing and routing that includes blended inbound/outbound reduce cost of ownership and increase investment protection, while
NBX campaigns. Calls can be routed based on agent skill sets. improving communications and collaboration. Advanced Unified
NBX Analog Line Card 3C10114C 4 1 Year 3CS-3YREXP7N-09 Agent-customer web chats extend customer contact choices and Communications features such as Find Me/ Follow Me and Presence
NBX Analog Terminal Card - Worldwide Version 3C10117C 4 1 Year 3CS-3YREXP7N-09 provide fully manageable, auditable communications sessions. give office, remote and mobile workers the flexibility to remain easily
NBX T1/PRI Card 3C10116D 8 1/24 Yes 1 Year 3CS-3YREXP7N-12
The 3Com IP Conferencing Module lets businesses leverage their connected with co-workers and customers. Additionally, when used
NBX BRI-ST Card 3C10164D-ST 4/8 1 Year 3CS-3YREXP7N-09X
existing IP network for ad-hoc, meet-me, instant and scheduled with a VCX Connect system, the 3Com Convergence Client — included
NBX E1 Card 3C10165D 1/30 Yes 1 Year 3CS-3YREXP7N-11
conference capabilities. Web-based conference controls facilitate with each purchase of a 3Com Series IP phone for the VCX Connect —
NBX Terminal Adapter (standalone unit) 3C10400B 1 8 Yes 1 Year 3CS-3YREXP7N-01
collaboration among business contacts, customers and co-workers. enables advanced multimedia capabilities such as video conferencing,
desktop sharing, secure internal instant messaging and softphone
VCX CONNECT 100
functionality. And to optimize business continuity, the VCX Connect
4-port FXO Add-on Module 3CRVG52001-07 4 Yes 1 Year 3CS-3YREXP7N-08
systems also support resiliency options that include redundant power
4-port FXS Add-on Module 3CRVG52002-07 3C0VS71110-05 4 Yes 1 Year 3CS-3YREXP7N-08
supplies* and redundant disks (RAID). VCX Connect platforms also
4-port BRI Add-on Module 3CRVG52003-07 4/8 Yes 1 Year 3CS-3YREXP7N-08
can be supplemented with a back-up server for full telephony and
Single Span T1/E1 Add-on Module 3CRVG71226-07 4 1/24 1/30 Yes 1 Year 3CS-3YREXP7N-11
application redundancy, and a secondary server can be located at a
Two Span T1/E1 Add-on Module 3CRVG71227-07 8 2/48 2/60 Yes 1 Year 3CS-3YREXP7N-13
different site for geographic redundancy.
VCX CONNECT 200 GATEWAYS
VCX V7111 2-Channel Analog (FXS) Standalone Gateway 3CRVG71115-07 3C0VS71110-05 2 1 Year 3CS-3YREXP7N-08 *VCX Connect 100 only
VCX V7111 4-Channel Analog (FXS) Standalone Gateway 3CRVG71110-07 3C0VS71110-05 4 1 Year 3CS-3YREXP7N-08
FUNCTIONALITY SUPPORT
VCX V7111 8-Channel Analog (FXS) Standalone Gateway 3CRVG71111-07 3C0VS71110-05 8 1 Year 3CS-3YREXP7N-08
3Com IP Phones
VCX V7111 24-Channel Analog (FXS) Standalone Gateway 3CRVG71112-07 3C0VS71110-05 24 1 Year 3CS-3YREXP7N-10
3-Year Express
Ethernet Ports
Phone License
Service Order
VCX V7111 8-Channel Analog (FXO) Standalone Gateway 3CRVG71114-07 8 1 Year 3CS-3YREXP7N-09
Appearances
NBX Support
VCX Support
VCX V7111 2/2-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71116-07 3C0VS71110-05 2 2 1 Year 3CS-3YREXP7N-08
Warranty
Required
Required
Number1
VCX V7111 4/4-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71117-07 3C0VS71110-05 4 4 1 Year 3CS-3YREXP7N-09
VCX V7122 VoIP Gateway, Single Span 3CRVG71220-07 1/24 1/30 Yes 1 Year 3CS-3YREXP7N-14 Product Order Number
VCX V7122 VoIP Gateway, Two Span 3CRVG71221-07 2/48 2/60 Yes 1 Year 3CS-3YREXP7N-15 3Com 3100 Phone 3C10399B Yes 3C10410 1 1 (10/100) 1 Year 3CS-3YREXP7N-01
VCX V7122 VoIP Gateway, Four Span 3CRVG71222-07 4/96 4/120 Yes 1 Year 3CS-3YREXP7N-16 3Com 3101 Basic Phone 3C10401B Yes 3C10411 Yes 3C0VS72101-05 4 (NBX); 2 (VCX Connect) 2 (10/100) 1 Year 3CS-3YREXP7N-01
VCX V7122 VoIP Gateway, Eight Span 3CRVG71223-07 8/192 8/240 Yes 1 Year 3CS-3YREXP7N-18 3Com 3101 Basic Phone with Speaker 3C10401SPKRB Yes 3C10411 Yes 3C0VS72101-05 4 (NBX); 2 (VCX Connect) 2 (10/100) 1 Year 3CS-3YREXP7N-01
VCX V7122 VoIP Gateway, Sixteen Span 3CRVG71224-07 16/384 16/480 Yes 1 Year 3CS-3YREXP7N-19 3Com 3102 Business Phone 3C10402B Yes 3C10412 Yes 3C0VS72100-05 18 (NBX); 9 [VCX Connect] 2 (10/100) 1 Year 3CS-3YREXP7N-01
1 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details. 3Com 3102 Backlit Business Phone 3C10402C Yes 3C10412 Yes 3C0VS72100-05 18 (NBX); 9 [VCX Connect] 2 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3103 Manager Phone 3C10403B Yes 3C10412 Yes 3C0VS72100-05 12 (NBX); 9 [VCX Connect] 2 (10/100/1000) 1 Year 3CS-3YREXP7N-01
3Com 3105 Attendant Console 3C10405B Yes 3C10412 Yes 50 (NBX); 100 [VCX Connect] 1 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3106 Cordless Phone 3C10406A Yes 3C10411 4 1 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3107 Cordless Phone 3C10407A Yes 3C10411 4 1 (10/100) 1 Year 3CS-3YREXP7N-01
3Com 3108 Wireless Phone 3C10408A Yes 3C10411 1 1 Year 3CS-3YREXP7N-01
1 3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.
20 3COM PRODUCT GUIDE
GLOBAL SERVICES
› Leverage investment in equipment and staffing with a wide portfolio of 3Com professional services and maintenance offerings.
› Realize pragmatic, business-focused results provided by a company with over two decades of experience in resolving network challenges
and delivering business benefits to enterprises around the world.
› Gain constant and reliable support for continuous network operation.
Next-Business-Day or
Next-Business-Day or
3Com Knowledgebase
Troubleshooting Tool
› 3Com Global Education and Training offers a range of online self-paced and classroom-based › For more information, please refer to a local 3Com website at the URLs indicated in the
Technical Telephone
Support 8x5 or 24x7
Software Upgrades
Advance Hardware
Onsite Assistance
instructor-based training. A sample of programs is included on this page. For a complete list following chart.
Multi-Year Terms
Resident Onsite
of course options visit www.3com.com/3comu or www.3com.com/partners/3comu
Replacement
Engineer
4-Hour
4-Hour
24x7
Product Product Country 3Com Public Websites 3Com Partner Access Websites
3Com GuardianSM Service Yes Yes Yes Yes Yes Yes Yes
SECURITY AND MANAGEMENT SOLUTIONS AMERICAS
3Com ExpressSM Service Yes Yes Yes Yes Yes Brazil lat.3com.com/br pa.3com.com/br
Security
3Com Software Upgrades Yes Yes Yes Managing 3Com X-Family Devices Canada ca.3com.com pa.3com.com
3Com Software Application Support Yes Yes Yes Yes Securing Networks with the 3Com X-Family Latin America lat.3com.com pa.3com.com/lat
Recommendations
Data Collection
Documentation
3Com NBX Telephone User Training New Zealand ap.3com.com pa.3com.com/ap
Configuration
Data Analysis
Installation
Report and
Philippines ap.3com.com pa.3com.com/ap
Setup and
Experienced Uninterrupted global support of LAN and WAN products for over two decades
Reliable Regional field support directly linked to expert headquarters engineering resources
Expert Support engineers with end-to-end system experience in a multi-vendor environment
Customer Focused Mature escalation processes with dedicated engineers and direct link to product engineering
Comprehensive Extensive laboratories with a cross section of applications, equipment and technologies for testing
configurations and solutions
Visit www.3com.com for more information about 3Com network solutions.