Market Leader Unit 3

Vocabulary: Company structure
A. match the words and phrases below to the correct place on the
Subsidiary 8 head office 1
Factory/plant 6 distribution centre 3
Call centre 5 warehouse 4
Service centre 7 branches/outlets 2
D. discus these questions
1. which of the words below can describe:
a) good qualities of an organization
caring, centralized, professional, progressive, dynamic, market-driven.
b) can you add any others?
Listening, pairing
c) which of the words describe your own organization or an organization you know well?
Caring, democratic, dynamic…
Reading: a successful organization
A. Read paragraph 1 and answer these questions
1. where is SOL located?
Helsinki
2. what is unusual about the company?
Explodes with color, creativity and chaos. People are talking on yellow portable phones
3. what does SOL do?
It’s a cleaning company
B. read the article and match the headings below to paragraph 2,3,4,5,6
2- B. hard work has to be fun
3- E. there are no low-skill jobs
4- A. people set their own targets
5- C. loose organization need tight systems
6- D. great service requires cutting-edge technology
C. which of these statements are true? Correct the false ones
1. Everyone has their own office. →False. → “There are no titles or secretaries at SOL, no
individual offices or set hours of work”
2. Liisa Joronen believes cleaners can feel good about their job. → True
3. At the end of the training course there is an exam. →True
4. The training course takes 28 months to complete. →True
5. At SOL giving responsibility to employee is important. →True
6. SOL thinks measuring performance restricts freedom (accountability). → False. → “Liisa
Joronen believes in autonomy, but she’s also keen on accountability”
7. Every month Liisa Joronen (customer) measures each team’s performance. →False. →
“Every month, the customer rates the team’s performance…”
8. All the information is stored in filling cabinets (intranet). → False. → “Inside the offices
there’s almost no room for paper. So the company stored all critical budget documents and
performance reports on its intranet”
D. Match these phrases from paragraph 5 of the article to their meanings
1. keen on accountability → c) interested in people being responsible for what they do
2. fanatical about measuring performance → b) extremely interested in judging achievements
3. establish performance benchmarks → d) set up standards of achievements
4. rates the team’s performance → a) assesses how the group have done
Language review
A. Find noun combinations in the article on page 24. Write them under these four headings:
‘s possessive: one of northern Europe’s most admired companies, SOL’s logo, SOL’s
competitive formula, the company’s upbeat image, the company’s budget reports, SOL’s training
programme, the new customer’s site, the team’s performance
One noun used as an adjective: SOL City, film studio, Cleaning Service, key ingredients, status
symbols, people skills, power players, budget documents…
Phrases with of: headquarters of one of northern Europe’s most admired companies, the heart of
Helsinki, the rules and regulations of conventional corporate life, hours of work, a limited
number of ways…
Compound nouns forming one word: headquarters, playground, jumpsuits, salesperson,
benchmarks, laptops, cell-phones
B. Underline the most suitable noun combination in each group
1.b. today’s meeting
2.a. a letter of credit
3.a. a business card
4.c a database
C. Noun used as numerical adjectives are singular. Change the following phrases in the same
way.
1. a hotel with five stars → a five-star hotel
2. a budget worth 3 million dollars → a 3 million dollar budget
3. a presentation that lasts 20 minutes → a 20-minute presentation
4. a contract worth 200,00 pounds → a 200,000-pound contract
5. an industrial empire which is 150 years old → a 150-year-old industrial empire
D. Match each noun in column 1 to 2 of the nouns in column 2 to make word partnerships
1. business → b. card, c. plan
2. management → a. style, c. policy
3. sales → a. campaign, b. department
4. labour → a. force, c. market
5. company → b. headquarters, c. logo
6. trade → a. union, c. fair
7. consumer → a. goods, c. awareness
8. research → a. project, b. findings
9. information → a. technology, c. desk
10. computer → b. program, c. virus
REVISION
Vocabulary
1. business → a. leaders, b. park
2. management → a. game, c. level
3. sales → b. team, c. target
4. labour → a. relations, b. -intensive
5. company → a. car, c. culture
6. trade → a. union, b. talks
7. consumer → b. power, c. products
8. research → a. film, c. results
9. information → a. flow, c. age
10. computer → a. crash, b. screen

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Vocabulary: Company structure

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