INDEX

‘Sandipani’ One Page Manager

SR. NAME OF THE TOPIC PAGE NO.
NO.
FROM TO

1. ADVANCES - AGRICULTURE 3 29

2. ADVANCES - GOVT. SPONSORED SCHEMES 30 34

3. ADVANCES - RETAIL CREDIT 35 54

4. ADVANCES - SME & OPS 55 85

5. DEPOSITS 86 102

6. OTHERS - 1. CARD PRODUCTS 103 109

- 2. BTM/NEFT/RTGS/INTERNET 110 114

- 3. KYC NORMS 115 118

- 4. PREVENTIVE VIGILANCE 119 120

- 5. DOCUMENTATION 121 132

- 6. SETTLEMENT OF CLAIMS 133 133

IN DECEASED A/Cs

- 7. SUDLIFE PRODUCTS 134 139

- 8. SDV/DEMAT/CAPITAL GAIN 140 147

- 9. CIBIL/CERSAL 148 149

- 10. NON FUND BASED 150 154

(LC/GUARANTEE )
- 11. FORIEGN EXCHANGE 155 168

- 12. DELEGATION OF POWERS 169 173

- 13. SERVICE CHARGES 174 182

******************************************************************************
Year 2006-07 to 2012-13 19 Prints - 24000 copies
Year 2013-14 20th Print - 3000 copies
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NOTE: We have made all our efforts to give you the updated material on the topics covered in the
Handbooks, users are requested to refer to the various circulars/guidelines/ instructions issued by HO on the
subject before sanctioning / recommending.
1. Readers are requested to inform us in case any discrepancy is observed in any of the topics
covered in the Handbook.
********************************************************
(Updated upto 30.11.2013)
COMPILED AND UPDATED BY ‘TEAM SANDIPANI’
2
SANDIPANI ONE PAGE MANAGER SERIES -AFD/01 30.11.2013
FARM MECHANISATION
Purpose
Purchase of new or second hand tractor, power tiller, power thresher, power sprayers, power dusters etc.
pickup van, Jeep to transport agricultural inputs & farm products. Loan is also available for repair or
renovation of vehicles.
Eligibility
Individual farmers having 8 acres of perennially irrigated land for tractor and 5 acres of perennially
irrigated land for power tillers.
Depending upon the scope of custom hiring and cropping pattern, land holding criteria may be considered
at 5 acres and 3 acres for tractors and power tillers respectively with prior permission of Zonal Managers.
Quantum of Finance
As per cost of the vehicle (It is to be ensured that the Tractor/ Power Tiller has necessary commercial test
report as per BIS Code issued by the Central Farm Machinery Training and Testing Institute (CFMTTI),
Budni, Madhya Pradesh. The Power Tillers meeting the Minimum Performance Standards (MPS) alone will
be considered eligible for refinance from NABARD).
Margin
(a) New Vehicle - Loan upto Rs.1,00,000/- - Nil Margin
Loan above Rs.1,00,000/-- 15% to 25%
(b) Second hand tractor - 33.33%
(c) Repair / renovation - 25%
Rate of Interest: Please refer to the H.O. Br. Circular issued from time to time
Repayment
Type of Machine Maximum Repayment Period
New Tractor 9 years
New power tiller 7 years
Second hand tractor 4 years
Other Machinery 3 to 5 years
Repair, Renovation 3 to 5 years
Security
Loan upto Rs. 100,000/- -Hypothecation of machinery& Bank charge to be Registered with RTA.
Loan above Rs. 100,000/-- (i) Hypothecation of Machinery & Bank charge to be Registered
with RTA and
(ii) Mortgage of land or Declaration as per Agril. Credit Act or collateral
security of adequate worth.
Document to be obtained from the Borrower:
(i) Photograph
(ii) Proof of identification
(iii) Land Record
(iv) Quotation of approved tractor/implements/ vehicle
Security Documents to be obtained by the Branch:_-
(1)Composite Hypothecation Agreement(CHA-2) (CHA-2 should contain clauses on non-diversion of funds
and securitisation, otherwise annexure as per Br Cir No 97/186 dated 8.3.2004 is to be obtained)
(2)L-515
(3)Equitable /Legal Mortgage or deed of declaration
(4) Third Party Guarantee (OD-194) where stipulated
(5)Comprehensive insurance policy
(6)Blank transfer deeds
(7)Registration of charges with RTA
(8)In case of second hand tractor valuation report from an approved valuer to be obtained.

NABARD guidelines for selection of make, minimum performance standards/ commercial test
report you may refer B.C No 101/104 dt 31.08.07

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 SANDIPANI ONE PAGE MANAGER SERIES -AFD/02 30.11.2013
MINOR IRRIGATION
Purpose :-
Lift irrigation , well irrigation , electric motor & pump set ,diesel engine , construction of pump
house , construction of water delivering channel , payment of deposits to state electricity board,
sprinkler irrigation , drip irrigation
Eligibility :
Individual farmers, Group of farmers, co- operative societies of farmers .

Quantum :
As per unit cost approved by NABARD.

Margin :
Loans up to Rs.1,00,000 /- NIL
Loans above Rs. 1,00,000 - 15% to 25%

Rate of Interest: Please refer to the H.O. Br. Circular issued from time to time

Repayment :
Activity Repayment Period Moratorium
Dugwell with Pump set 11-15 Years 23 Months
Deepening of Well 5 Years 11 Months
Pumpset / Oil Engine 9 Years 11 Months
Bore Well 11-15 Years 11 Months
Sprinkler / Drip Irrigation 10-15 Years 11 Months
( Repayment in Yearly Installment as per cropping Pattern)

Security : TERM LOAN AGREEMENT and/or

Loan up to Rs. 1,00,000/- Hypothecations of assets purchased out of banks finance
Loan above Rs. 1,00,000/- i) Hypothecation of assets purchased out of bank finance
ii) Mortgage of land or declaration as per Agri. credit act.or
Collateral security of adequate worth .

Document to be obtained from the Borrowers :-

1. Photograph
2. Project Report
3. Land records
4. Proof of Identification
For financing pump set under minor irrigation, it may not be necessary for submission of project
report by the proponent as under schematic lending; branches to follow the scheme approved by
the NABARD for that region.

Security Documents to be obtained by the Branch:-

(1) Composite Hypothecation Agreement(CHA-1) (CHA-1 should contain clauses on non- diversion of
funds and securitisation, otherwise annexure as per Br Cir No 97/186 dated 8.3.2004 is to be obtained)
(2) L-515
(3) Equitable or Legal Mortgage or Deed of Declaration of charge on Land wherever
stipulated.
(4) Third Party Guarantee (OD-194), where stipulated

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SANDIPANI ONE PAGE MANAGER SERIES AFD/03 30.11.2013

DAIRY DEVELOPMENT
Purpose:
(1) To establish small dairy unit with 2 to 4 milch cattle.
(2) To establish new medium /large unit.
(3) Collection, processing, distribution of milk & manufacturing of milk products.
(4) Purchase of improved/crossbred milch cattle.
(5) Construction of cattle shed.

Eligibility
Farmer, Agriculture labours, registered partnership firm, limited companies, dairy co-operative
societies.

Type of facility
Term Loan/ Working Capital
Security
Loan upto Rs. 100,000/- = Hypothecation of live stocks etc.
Loan above Rs. 100,000/- = (i) Hypothecation of live stocks
(ii) Mortgage of land or declaration as per agril.
Credit act or collateral security of adequate
worth.
Margin
Loan upto Rs. 1, 00,000/- = NIL
Loan above Rs.1, 00,000/- = 15% to 25%
Rate of Interest: Please refer to the H.O. Br. Circular issued from time to time
Repayment
To be repaid within 5 to 6 years with 2 to 3 months moratorium period.

Documents to be obtained from the Borrower:-

(a) Photograph
(b) Project report
(c) Land records
(d) Proof of identity
For financing to establish a small dairy unit with 2 or 4 milch cattle, it may not be necessary for
submission of project report by the proponent as under schematic lending, branches to follow the
scheme approved by the NABARD for that region. For commercial dairy, submission of project
report is necessary.
Security Documents to be obtained by the Branch:-
(1) Composite Hypothecation Agreement(CHA-1) (CHA-1 should contain clauses on non-diversion of
funds and securitisation, otherwise annexure as per Br Cir No 97/186 dated 8.3.2004 is to be obtained)
(2) L-515
(3) Equitable or Legal Mortgage or Deed Of Declaration of charge on Land wherever
stipulated.
(4) Third Party Guarantee (OD-194), where stipulated

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SANDIPANI ONE PAGE MANAGER SERIES -AFD/04 30.11.2013

POULTRY DEVELOPMENT
Purpose
Establishment of small poultry farm (layer / broiler) Establishment / expansion of Layer farm /
Broiler farm / hatchery / Processing units.
Eligibility
Individual farmers with formal training or experience Registered firms, Limited companies and
co-operative societies having necessary technical and management personnel.
Quantum
Amount of finance depends upon the type and size of the poultry farm.
Margin
Loan upto Rs. 1, 00,000/- - Nil
Loan above Rs.1, 00,000/- - 15% to 25%
Type of Loan
Term Loan & working capital
Security
Loan upto Rs. 1, 00,000/- - Hypothecation of live stocks & others
Loan above Rs. 1, 00,000/- - (i) Hypothecation of live stock & others
(ii) Mortgage of land
or
Declaration as per Ag. Credit Act.
or
collateral security of adequate worth

Rate of Interest: Please refer to the H.O. Br. Circular issued from time to time

Repayment
Repayment Moratorium Installment
Layer Unit 6 to 7 years 6 to 7 months Monthly
Broiler Unit 6 to 7 years 3 months Monthly/ Quarterly
Hatchery Unit 6 to 7 years 7 to 8 months Monthly

Document to be obtained from the Borrower:-

(1) Photograph
(2) Project report
(3) Land records
(4) Proof of identity
Security Documents to be obtained by the Branch:-
(1) Composite Hypothecation Agreement(CHA-1) (CHA-1 should contain clauses on non-diversion of
funds and securitisation, otherwise annexure as per Br Cir No 97/186 dated 8.3.2004 is to be obtained)
(2) L-515
(3) Equitable or Legal Mortgage or Deed of Declaration of charge on land wherever stipulated.
(4) Third Party Guarantee (OD-194), where stipulated

6
 SANDIPANI ONE PAGE MANAGER SERIES AFD/05 30.11.2013

SCHEME FOR FINANCING COMMODITIES HELD IN THE FORM OF

WARE HOUSE RECEIPTS.

Objective To provide farmers an opportunity to realize a fair price on seasonal crops by

providing sufficient cash for their farm/off farm needs during storage of farm produce
until better market price is available with in a period of one year. Sector: Direct
Agriculture Scheme Code : 116
Eligibility Individual farmers (owner/tenant farmer, share cropper, etc), group of farmers (JLGs)
not exceeding four, engaged in prodn. Of crops suitable for storage in
warehouse/godown/cold storage/regulated market yards/farm house etc., Farmers
enjoying KCC facility as well as non borrower farmers are eligible . ZO to decide the
branches authorized to finance under the scheme.
Facility Demand Loan/cash credit to be repaid within 12 months from the date of
disbursement generally against Warehouse receipts issued by WDRA. But now the
scheme is applicable even for ware house receipt issued by Non approved ware
houses. (Please see Br. Cir. 106/136 dated 05.12.2012
Quantum of 30% of the market value of the commodity Max. Rs.25.00 lac. The value to be worked
finance out on the basis of cropped area, average yield in the district and prevailing market
rates at the time of sanction.
Rate of Pl refer tor Br. Cir. Issued from time to time . Please note that small and marginal
interest farmers availing the facility against Negotiable Warehouse Receipts issued by WDRA
(Warehousing Development & Regulatory Authority) may get interest subvention for
max.6months in that case, ROI will be as per crop finance.
Disbursement Upon execution of security documents and deposit of ware house/cold storage receipts
and after Bank’s Lien /charge, registration with authorized ware house and cold
storage
Security A. Against Pledge of warehouse receipt:DP.Note, AG 15, L516, Pledge of WHR
duly discharged by the borrower with Bank’s Charge/lien, OD 159 (letter of Pledge)
or Where Pledge attracts advalorem stamp duty undertakings/agreement devised by
HO., Legal Dept. (copies available with Br.Cir.106/136 dated 05.12.2012, Letter from
borrower authorizing Bank to engage services of Collateral Management
agencies (expenses in this regard to be borne by the borrower), Undertaking from the
borrower to maintain stipulated margin at all times and deposit necessary amount in
case of shortfall in the value of security stored in the warehouse.
B. Against hypothecation of farm produce stored in the premises of the farmer (only
in the case of existing borrowers enjoying Crop Loan facility): DP Note, AG 15,
CHA1, Third party Guarantee(OD 194), Extension of EQM (value of security (RVS)
should be 200 % of the total loan given to the borrower.
Risk Business to be undertaken by branches authorized by Zonal Manager. The authorised
Mitigation branches have to obtain the signatures of authorised officials of the ware houses in
their area of operations to verify the authenticity of the ware house receipt/ noting of
our charge on the commodities covered.
B. Similarly the branches have to send the signatures of authorised officials of the
bank who would be signing the letters authorisng release/ sale of the commodities
stored to facilitate prompt action.
Please go through Br. Cir. 106/136 dated 05.12.2012 for other instructions in this
regard.
There can be instances where the Warehouse Receipts are in non-physical form, generally when the
lodger of commodities desires to trade through the Commodity Exchange. Such receipts are also
acceptable and lent against subject of course to the condition that Bank’s pledge rights are recorded with
the issuer of such receipt (generally akin to D.Ps)
(Ref: H.O. Br. Cir. No. 99/169 of H.O. C&IC Deptt dated 13.02.06,100/160 of 10.01.07 and 101/206 of 08.03.2008)

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 SANDIPANI ONE PAGE MANAGER SERIES -AFD/06 30.112013
KISAN CREDIT CARD (Revised as per Br. Cir. No.106/52 dated 25.06.2012
ELIGIBILITY:-All farmers –Individuals/Jt. Borrowers who are owner cultivator, tenant farmers, Oral Lessees, Share croppers,
SHG/JLG of farmers, tenant farmers, oral lessees, share croppers from the operational area
PURPOSE:- a.)Short Term Credit for crop production, b) Post harvest activities, c) Produce Marketing Loan, d)
Consumption Credit Requirement, e) working capital requirement for repairs and maintenance of farm
equipments and for allied activities and also for f) investment credit requirement for agriculture and allied
activities. For activities “a to e “ will form short term credit and the activity “f” will form long term credit
requirement
QUANTUM OF FINANCE:
For All farmers other than Marginal farmers
A. Short Term Credit Needs: First year: Scale of finance X (multiplied by) Extent of Cultivated area + 10 % for post harvest
+ 20 % for repairs and maintenance of farm assets, insurance, etc. Please note the first year limit is the base for next 4 years.
Hence care should be taken to work out the first year limit for all crops and for all seasons ie., amount as per scale finance
multiplied by acres plus another 30 % on it for post harvest and repairs of farm assets.
For Second and next 3 subsequent years (upto 5 years): The amount arrived in earlier year + 10 % for cost escalation
for every year. The 5th year limit will be cumulative limit arrived by adding step wise every year limit. (See the illustrations
annexed to Br. Cir. 106/52 dated 25.06.2012)
B. Long term for capital Assets: The farmer needs to Plan next 5 years investment (for land development, minor irrigation,
purchase of farm equipments and allied agricultural activities). The total for the current year plus all the subsequent 4 years for
investment in capital assets will be taken as funds needed under Long Term Credit Needs.
Where loan is sanctioned for Produce Marketing, it will go to reduce the production credit in “A” above and hence we may
add the limit for produce marketing loan (short term to be repayable within 12 months) as a sublimit within the over all limit
arrived under “A” above.

Maximum Permissible Limit: The short term loan limit arrived for the 5th year (cumulative for all the five years) plus the estimated
long term loan requirement for all the five years (minus repayment of TL installments every year) will be the Maximum
Permissible Limit (MPL) and treated as KISAN CREDIT CARD LIMIT.
Fixation of Sub-limits: 1. Short Term Cash Credit Limit (with another sub-limit within the said sub-limit for Produce Marketing
Loan) and 2. Long Term Loan Limit (reduceable every year on account of repayment in TL).
Please note while entering the limit in Finacle, year wise limit under short term credit needs and long term needs is to be fed
properly.
For Marginal Farmers:
A flexible limit of Rs.10000/- to Rs.50000/- be provided based on the land holding and crops grown including post harvest
warehouse related needs and other farm expenses, consumption needs, etc., plus small term loan investments like purchase of farm
equipments, establishing mini diary/backyard poultry as per assessment of Br. Manager without relating to the value of land. The
composite KCC limit is to be fixed for a period of 5 yrs on the basis of calculation enumerated above for farmers other than
marginal farmers. (see also illustration in Br. Cir. 106/52 dated 25.06.2012).
Disbursement and Repayment: The short term component of the KCC limit is in the nature of revolving cash credit. There should
be no restriction in number of debits and credits. However each installment of the drawable limit drawn in a particular year will
have to be repaid within 12 months without the need to bring the debit balance in the account to zero. The long term loan will be
disbursed on the basis of already specified plan as per the need of the borrower with half yearly or annual repayment schedule
(maximum repayment period of 9 yrs depending upon the activity and investment as per the existing guidelines.

MARGIN: For crop loan, there is no separate margin as margin is inbuilt in scale of finance. However for other term loan – upto
Rs.1.00 lac margin is Nil. Over 1 lakh -15 % to 25% on the merit of each case
SECURITY: As per RBI guidelines. Upto Rs.1.00 lac (where tie-up is not available) and Upto Rs.3.00 lakh (where tie-up
arrangement is available) No security. In all other cases, collateral security by way of mortgage /charge over agricultural land to
be obtained for aggregate loan amount.
Rate of Interest: Please refer to the H.O. Br. Circular issued on ROI the latest being Br. Cir. 106/46 dated 18.06.2012.

Insurance:
Available in notified areas for notified crops (BC 101/179 of 31.12.2007)
Personal accident insurance policy:- Available in case of death/permanent disablement upto Rs 5,00,000/-(FIVE
LACS) AS PER BR CIR NO-99/193 DT 09-03-2006
Documents:
DP Note CHA-1 AG – 15
Charge/Mortgage (overland) if applicable
Third Party Guarantee (OD-194), where stipulated
Documents to be submitted by applicant:
Land Ownership /Possession certificate from Govt. Deptt.
Latest Land Revenue Receipt
Photograph of the applicant

Please refer to Br. Cir. 106/52 dated 25.06.2012 for other details

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 SANDIPANI ONE PAGE MANAGER SERIES AFD/07- 30.11.2013
KISAN SAMADHAN CARD
ELIGIBILITY:- All farmers eligible for production as well as investment credit and applying for both

PURPOSE:- Short Term Credit for

1. Production and related ancillary requirements
2. Allied activities
3. Short term credit for consumption/domestic needs (Max. Rs. 50,000/-)
4. Finance against storage receipt/produce marketing (Max. Rs. 5 Lacs)

Investment Line of Credit

1. Farm development
2. Allied activities
3. Off farm activities/needs of farmer - Personal loan (Max. Rs. 1 Lac)
- Consumption purpose (Max. Rs.50,000/-)
This scheme enables the farmer to avail credit for a period of 5 years continuously with a roll over arrangements for
his total needs.

TYPE OF FACILITIES:
Production line of credit as composite cash credit .
Investment credit max. through 3 accounts.
QUANTUM OF FINANCE:
No max. ceiling, subject to
 10 times of anticipated net annual farm income (average of next five years)
 OR – 100% of value of land mortgaged as collateral securities and other liquid securities
including gold ornaments (where movable assets are created out of bank finance)
 OR – 70% of value of land mortgaged plus 100 % of value liquid securities including gold
ornaments (where movable assets are not created out of bank finance)
 For sanction of limit over Rs. 15 Lacs, ZO administrative clearance required

Rate of Interest: Please refer to the H.O. Br. Circular issued from time to time.
(*) Concessional rate of interest with subvention from Government of India is applicable to principal amount which
is not overdue. After due date of respective season/crop, (Kharif/Rabi) regular rate of interest as per ii above would be
applicable. Branches should obtain security document as per Bank’s normal rate of interest.

SECURITY AND MARGIN:

LOAN AMOUNT SECURITY MARGIN
Upto Rs.1,00,000/- Hypothecation of assets/stock Nil
Over Rs. 1,00,000/- 1. Hypothecation of assets/stock
2. Mortgage or Charge over land 15 to 25%
3. Collateral Security of Adequate worth
Insurance:
Available in notified areas for notified crops (BC 101/179 of 31.12.2007)
Personal accident insurance policy:- Available in case of death/permanent disablement upto Rs 5,00,000/-(FIVE
LACS) AS PER BR CIR NO-99/193 DT 09-03-2006
Special features:
Provision of 10% increase every year in short term credit limit
General provision of emergency loan under investment credit to the extent of 20 % of the original limit to be repaid in
2 annual installments
Facility of crop insurance and personal accident insurance scheme is available
Repayments: Production line of credit – Aggregate credit in the account during 12 months period should be at least equal to
max. outstanding at any date during the period
Term line of credit – Total repayment period – 5 to 7 years, including moratorium period, if any.
Emergency loan to be repaid in 2 annual installments
Security Documents:
DP Note CHA –2 AG – 15 Charge/Mortgage (over land) if applicable
Third Party Guarantee (OD-194), where stipulated
Documents to be submitted by applicant:
Land ownership/ Possession certificate from Govt. Deptt. Latest Land Revenue Receipt Photograph
of the applicant Details of credit requirements
Ref BC 101/206 of 8.3.08, 101/215 dt 24.3.08, 102/67 dt14.07.2008.

9
 SANDIPANI ONE PAGE MANAGER SERIES AFD/08 30.11.2013
National crop insurance scheme (India)
Objectives: The objectives of the scheme are as under: -
1. To provide insurance coverage and financial support to the farmers in the event of natural calamities, pests & diseases.
2. To encourage the farmers to adopt progressive farming practices high value in-puts and higher technology in Agriculture.
3. To help stabilize farm incomes, particularly in disaster years.
Salient features of the scheme: -
1. Crops covered:- The crops in the following broad groups in respect of which i) the past yield data based on Crop Cutting
Experiments (CCEs) is available for adequate number of years, and ii) requisite number of CCEs are conducted for estimating the
yield during the proposed season:
a. Food crops (Cereals, Millets & Pulses)
b. Oilseeds
c. Sugarcane, Cotton & Potato (Annual Commercial/annual Horticultural crops)
Other annual Commercial/annual Horticultural crops subject to availability of past Yield data will be covered in a period of three years.
However, the crops which will be covered next year will have to be spelt before the close of preceding year.
2. States and areas to be covered: The Scheme extends to all States and Union Territories. The States/UTs opting for the Scheme
would be required to take up all the crops identified for coverage in a given year.
Exit clause: The States/Union Territories once opting for the Scheme, will have to continue for a minimum period of three years.
3. Farmers to be covered: All farmers including sharecroppers, tenant farmers growing the notified crops in the notified areas are
eligible for coverage.
The Scheme covers following groups of farmers:
a. On a compulsory basis: All farmers growing notified crops and availing Seasonal Agricultural Operations (SAO) loans from
Financial Institutions i.e. Loanee Farmers.
b. On a voluntary basis: All other farmers growing notified crops (i.e., Non-Loanee farmers) who opt for the Scheme.
4. Risks covered & exclusions: Comprehensive risk insurance will be provided to cover yield losses due to non-preventable risks,
viz.:
i) Natural Fire and Lightning ii) Storm, Hailstorm, Cyclone, Typhoon, Tempest, Hurricane, Tornado etc.
iii) Flood, Inundation and Landslide iv) Drought, Dry spells v) Pests/Diseases etc.
Losses arising out of war & nuclear risks, malicious damage & other preventable risks shall be excluded.
5. Sum insured /limit of coverage: The Sum Insured (SI) may extend to the value of the threshold yield of the insured crop at the
option of the insured farmers. However, a farmer may also insure his crop beyond value of threshold yield level upto 150% of
average yield of notified area on payment of premium at commercial rates.
In case of Loanee farmers the Sum Insured would be at least equal to the amount of crop loan advanced.
Further, in case of Loanee farmers, the Insurance Charges shall be an additionality to the Scale of Finance for the purpose of
obtaining loan.
In matters of Crop Loan disbursement procedures, guidelines of RBI/NABARD shall be binding.
6. Premium Rates
S N. Season Crops Premium rate
1. Kharif Bajra & Oilseeds 3.5% of SI or Actuarial rate, which ever is less
Other crops (cereals, other millets & pulses) 2.5% of SI or Actuarial rate, which ever is less
2. Rabi Wheat 1.5% of SI or Actuarial rate, which ever is less
Other crops (other cereals, millets, pulses & oilseeds) 2.0% of SI or Actuarial rate, which ever is less
3. Kharif & Rabi Annual Commercial annual Horticultural crops Actuarial rates
Transition to the actuarial regime in case of cereals, millets, pulses & oilseeds would be made in a period of five years. The
actuarial rates shall be applied at District/Region/State level at the option of the State Govt./UT.
7. Premium subsidy to Small & Marginal Farmers: Premium Subsidy will be 10%. The nodal bank will remit 90% premium to
the Agriculture Insurance Company of India Ltd. (AICL).
Vidarbha Package – Under Vidarbha Relief Package, Small & Marginal Farmers of Akola, Amravati, Buldhana, Yavatmal,
Washim & Wardha Districts of Maharashtra will be eligible for 50% subsidy in premium for all notified crops.
The definition of Small and Marginal farmer would be as follows:
Small Farmer: A Cultivator with a land holding of 2 hectares (5 acres) or less, as defined in the land ceiling legislation of the
concerned State/UT.
Marginal Farmer: A Cultivator with a land holding of 1 hectare or less (2.5 acres).
Kisan Credit Cards : Branches will cover all crop loans disbursed through Kisan Credit Card (KCC) and shall establish necessary
controls and maintain back up registers for smooth and effective coverage of loan. In cases where total amount of loan for particular
crop withdrawn through KCC during the season exceeds the sub-limit fixed for the crop (grown during the season), the sum insured
shall be limited to the sub-limit fixed for such crop (and season) in the KCC. The KCC sub limits for consumption, medium term
loans, consumption loan and loan disbursed for non-notified crops or in non-notified areas are not eligible for coverage.
The bank branches shall ensure the following while giving loans through KCC :
i) The “Credit Appraisal Form” received from the farmer by the branch for insurance of KCC, contains detailed information
with regard to the extent of land holding, crops grown, etc., the banks should have no problem in specifying the credit limits
for each crop separately. The limits shall also be furnished separately for Kharif & Rabi seasons as also crop wise in the
KCC.
ii) The farmers while withdrawing money on KCC, shall mention the crop wise quantum of amount availed (on payslip) in
order that the Branch shall note down crop wise particulars vis-à-vis credit limit approved. The details given by the farmers
at the time of withdrawal shall form the basis for coverage under NAIS.
iii) As the KCC provides for revolving credit, a farmer can withdraw and repay any number of times during the year. This
revolving credit may therefore tempt a farmer to go for cyclical withdrawal and repayment during adverse crop season and
thus insure his crop for a high sum insured. However, if a farmer is going for higher sum insured (beyond the value of T.Y),
as provided in the scheme, then he will have to do so at the beginning of the season and the cut-off date will be the one
applicable for non-loanee farmers.
iv) It is requested to submit separate Declarations for Loanee farmers covered under KCC.
10
8. Sharing of risk: Risk will be shared by Implementing Agency and the Govt. in the following proportion.
Food crops & Oilseeds: Till, complete transition to Actuarial regime in a period of five years takes place, claims beyond 100% of
premium will be borne by the Govt. Therefore, all normal claims, i.e. claims upto 150% of premium will be met by Implementing
Agency and claims beyond 150% shall be paid out of Corpus Fund for a period of three years. After this period of three years
claims upto 200% will be met by Implementing Agency and above this ceiling out of the Corpus Fund.
Annual Commercial crops/annual Horticultural crops: Implementing Agency shall bear all normal losses, i.e. claims upto150% of
premium in the first three years and 200% of premium thereafter subject to satisfactory claims experience. The claims beyond
150% of premium in the first three years and 200% of premium thereafter shall be paid out of Corpus Fund. However, the period of
three years stipulated for this purpose will be reviewed on the basis of financial results after the first year of implementation and the
period will be extended to five years if considered necessary.

9. Area approach and unit of insurance: The Scheme would operate on the basis of ‘Area Approach’ i.e., Defined Areas for each
notified crop for widespread calamities and on an individual basis for localised calamities such as hailstorm, landslide, cyclone and
flood. The Defined Area (i.e., unit area of insurance) may be a Gram Panchayat, Mandal, Hobli, Circle, Phirka, Block, Taluka etc.
to be decided by the State/UT Govt. However, each participating State/UT Govt. will be required to reach the level of Gram
Panchayat as the unit in a maximum period of three years.
Individual based assessment in case of localised calamities would be implemented in limited areas on experimental basis, initially
and shall be extended in the light of operational experience gained. The District Revenue administration will assist Implementing
Agency in assessing the extent of loss.
10. Seasonality discipline The broad seasonality discipline followed for Loanee farmers will be as under:
Activity Kharif Rabi
Loaning period April to September October to March
Cut-off date for receipt of declarations November May
Cut-off date for receipt of yield data January/March July/September
The broad cut-off dates for receipt of proposals in respect of Non-loanee farmers will be as under:
a. Kharif season: 31st July
b. Rabi season: 31st December
However, seasonality discipline may be modified, if and where necessary in consultation with State/UT and the Govt. of
India.
11. Estimation of crop yield: The State /UT Govt. will plan and conduct the requisite number of Crop Cutting Experiments
(CCEs) for all notified crops in the notified insurance units in order to assess the crop yield.
12. Levels of Indemnity & Threshold Yield:
Three levels of Indemnity, viz., 90%, 80% & 60% as corresponding to Low Risk. Medium Risk & High Risk areas shall be
available for all crops (cereals, millets, pulses & oilseeds and annual commercial/ annual horticultural crops) based on Coefficient
of Variation (C.V.) in yield of past 10 years’ data. However, the insured farmers of unit area may opt for higher level of indemnity
on payment of additional premium based on actuarial rates.
The Threshold yield (TY) or Guaranteed yield for a crop in an Insurance Unit shall be the moving average based on past three years
average yield in case of Rice & Wheat and five years average yield in case of Other crops, multiplied by the level of indemnity.
13. Nature of Coverage and Indemnity:
If the ‘Actual Yield’ (AY) per hectare of the insured crop for the defined area [on the basis of requisite number of Crop Cutting
Experiments (CCEs)] in the insured season, falls short of the specified ‘Threshold Yield’ (TY), all the insured farmers growing that
crop in the defined area are deemed to have suffered shortfall in their yield. The Scheme seeks to provide coverage against such
contingency.
‘Indemnity’ shall be calculated as per the following formula:
Shortfall in Yield
---------------------- x Sum Insured for the farmer
Threshold yield
{Shortfall = "Threshold Yield – Actual Yield’ for the Defined Area}
The claims shall be settled solely on the basis of yield data furnished by the Commissionerate of Agriculture arrived at through
Crop Cutting Experiments (CCEs) conducted by the State Government and not on any other basis such as Anewari/ Parsewari
declaration of famine/ drought/ flood by any Government Agency.
13A. Indemnity in case of localised risks: Loss assessment and modified indemnity procedures in case of occurrence
of localised perils, such as hailstorm, landslide, cyclone and flood where settlement of claims will be on individual
basis, shall be formulated by Implementing Agency (IA) in coordination with State/UT Govt.
The loss assessment of localised risks on individual basis will be experimented in limited areas, initially and shall be
extended in the light of operational experience gained. The District Revenue administration will assist Implementing
Agency in assessing the extent of loss.
14. Procedure for approval & settlement of claims: Once the yield data is received from the State/UT Govt. as per
the prescribed cut-off dates, claims will be worked out and settled by Implementing Agency.
The claim cheques along with claim particulars will be released to the individual Nodal Banks. The Bank at the grass
root level, in turn, shall credit the accounts of the individual farmers and display the particulars of beneficiaries on
their notice board.
In the context of localised phenomenon, viz., hailstorm, landslide, cyclone and flood, the IA shall evolve a procedure
to estimate such losses at individual farmer level in consultation with DAC/State/UT. Settlement of such claims will
be on individual basis between IA and insured.
15. Corpus fund: To meet Catastrophic losses, a Corpus Fund shall be created with contributions from the Govt. of
India and State/UT on 50:50 basis. A portion of Calamity Relief Fund (CRF) shall be used for contribution to the
Corpus Fund. The Corpus Fund shall be managed by Implementing Agency (IA).

11
 SANDIPANI ONE PAGE MANAGER SERIES AFD/09 30.11.2013

LAND DEVELOPMENT
Purpose:- Land leveling, Reclamation of soil and Bonding of soil.

Eligibility:- Farmers owning land and farmers cultivating registered leased land.

Quantum:- Based on estimated cost of the project.

Margin:- Loan upto Rs.1,00, 000/- - Nil

Loan above Rs.1,00,000/- - 15% to 25%

Security:- Loan upto Rs. 1,00,000/- - Agreement of Term Loan

Loan above Rs.1,00,000/- - (i) Agreement of Term Loan
(ii) Mortgage of land or Declaration as per Agrl. Credit Act or Collateral security of adequate
worth.

Rate of Interest: Please refer to the H.O. Br. Circular issued from time to time.
Repayment: -
The loan is to be repaid within 9 to 15 years in half yearly /yearly installments based on cropping
pattern. Moratorium up to 23 months may be allowed.

Documents to be submitted by borrower:-

(1) Photograph
(2) Land records
(3) Project report
(4) Proof of identity
(5) Application Form
Security Documents to be obtained by the Branch:-

(1) Term Loan Agreement AG-57.

(2) L-515 (3) L-516 (4) AG-15
(5) Equitable or Legal Mortgage or charge on Land , wherever stipulated.
(6) Third Party Guarantee (OD-194), where stipulated
(7) Declaration to inform the change in proposition to the Bank.

12
 SANDIPANI ONE PAGE MANAGER SERIES -AFD/10 30.11.2013
BOI SHATABDI KRISHI VIKAS CARD

Purpose:- To provide farmers the benefit of latest technology in our Bank to enjoy the benefit of
“Anywhere Anytime Banking”. Hon. Finance Minister launched the Card on 10.9.2005
in inaugural function of Bank’s Centenary Celebration. The Card is issued under tie up
arrangement with VISA.
Eligibility:- Farmers having satisfactorily conducted agricultural loan account With crop loan
facility / CC facility of Rs.50, 000/- and above and land is mortgaged to the Bank for
Crop loan / other investment loan account.

Mortgage of land is not insisted where the borrowers are enjoying the credit limit under area based
schematic lending / tie up arrangement or with alternative security like pledge of deposits or gold
ornaments.

Spending Limit : 50% of Crop Cash Credit /CC limit sanctioned to the farmer- Max.
Rs.50, 000/- and Min. Rs.25, 000/-
Cash Withdrawal Limit : 30% of spending limit with cash withdrawals Max Rs.10, 000/-per day
Charge Account : Charge account shall be crop loan Cash Credit / CC account with card
Issuing Branch.
Cash Withdrawals : Cash drawls from our own branches, ATMs of our bank and under
“BANCS” as well as “CASH TREE”, VISA ATMs permitted with
on-line authorization.
Other Conditions:-

● The card cannot be used on stand alone ATMs.

● The card will be a photo identity card
● The Credit Card Department will send the charge slips to the respective card issuing Branches
on monthly basis and reinstate the spending/cash withdrawal limit to the card holder. In case the
Branch is not satisfied with the operations of the card and timely repayment thereof, shall write to
the Card Department for cancellation or hot listing of the same.
●Penal / Service charges will be in case of default @ 1.70% per month.
All other facilities as applicable to VISA credit card scheme of the bank.
● No card issuance charges to be recovered. However, appropriate charges to be recovered for
issuance of fresh card in case of cancellation, lost card etc. as per extant guidelines.
● The Card Product Department will deal with the applications received from Branches and issue
the Credit Cards to farmers as per the pattern followed in case of other Credit Card Scheme.

Application Form:-

Existing Credit Card application form can be presently used by affixing BOI SHATABDI

KRISHI VIKAS CARD by rubber stamp or hand Written on top.

13
SANDIPANI ONE PAGE MANAGER SERIES AFD/11 30.11.2013
STAR BHOOMIHEEN KISAN CARD (STAR-BKC)
01. OBJECTIVE: To provide easy access to short term production and consumption credit to meet genuine
requirements of tenant farmers, share croppers and oral lessees to help increase their income from agriculture
production activities.
02. ELIGIBILITY:
a) Tenant farmers, share croppers and oral lessees who are otherwise eligible for sanction of short term credit
for crop production.
b) The applicant should come from the operational area of the Branch sponsored by an SHG or a Farmers’ Club
or a reputed NGO who is on the approved list of NABARD.
c) Branch Manager to ascertain eligibility by calling meeting of SHG / Farmers’ Club / NGO in the village itself
and the same should be incorporated in the pre-sanction inspection report.
d) Migratory tillers are not eligible under the scheme.
03. IDENTIFICATION: For establishing the identity of the borrower the Branch should take an affidavit
declaring the resident of the village and giving details of the land tilled/crops grown by such person.
04. PURPOSE: Purchase of improved seeds, manures and fertilizers, plant protection materials, payment of hire
charges for tractors, irrigation charges, electricity charges etc. and also meeting part of consumption needs.
05. QUANTUM OF FINANCE / LIMIT:
a) Based on land area taken on tenancy, for share cropping or on oral lease and scale of finance, maximum
Rs.50,000-
b) Out of the total limit of Rs.50,000-, up to 10% i.e. Rs.5000- be earmarked for consumption purpose.
c) Upon satisfactory conduct of the account for three years, the limit may be enhanced, if requested by the card
holder.
06. ISSUE OF CARDS:
a) The farmers under the scheme will be issued a credit card-cum-pass-book incorporating the name, address,
borrowing limit/sub-limits, validity period, etc. to facilitate recording of the transactions on an on-going
basis. The pass book, among others, would provide for a passport size photograph of the beneficiary.
b) The beneficiary farmer should produce the passbook while operating the account.
c) The card-cum-pass book in use for KCC is to be used for Star BKC. However, a seal inscribing ‘Star BKC’
is to be put on the face of the pass-book.
07. SANCTIONING AUTHORITY: As per delegation of powers.
08. TYPE OF FACILITY:
a) Revolving Cash Credit – Annual Review. The farmer should be allowed for any number of drawals and
repayment within the limit.
b) The review may result in continuation of the facility, enhancement of the limit or cancellation of the limit /
withdrawal of the facility, depending upon the performance of the borrower.
c) The aggregate credits into the account during the 12 months period should at least be equal to the maximum
outstanding in the account.
d) No drawal in the account should remain outstanding for more than 12 months in case of normal crops and 18
months in case of sugarcane and banana crops.
e) In case of reschedulement of the period of repayment on account of natural calamities affecting the farmer,
the period for reckoning the status of operations as satisfactory or otherwise would get extended together with
the extended amount of limit. When the proposed extension is beyond one crop season, the aggregate of
debits for which extension is granted should be transferred to a separate term loan account with stipulation
for repayment in installments as per existing guidelines.
f) As a measure of incentive for card holders with good performance, the Branches may at the time of review,
enhance the credit limit suitably to take care of increase in cost of inputs / labour, change in cropping pattern,
etc. but upto the maximum limit of Rs.50,000/=.
g) On credit balance in the Cash Credit account, interest at the rate applicable to SB deposits and as per rule/s of
Savings Bank deposits is to be paid, to encourage the borrower to deposit the surplus funds at the time of
harvest and marketing of produce.

09. MARGIN:
Nil
10. SECURITY:
a) D. P. Note
b) CHA – 1 and
c) OD-194 (Group guarantee of other two such borrowers )

14
11. DISBURSEMENT / OPERATION IN THE ACCOUNT:
a) The issuing Branch would maintain the ledger account in respect of each Star BKC account and all the
operations in the account will be through issuing Branch.
b) The card holders should be allowed to draw cash of the total sanctioned limit as per their requirement.
c) Withdrawal in the Star BKC account will be through withdrawal slip specially printed for the purpose (green
colour already in use for KCC).
d) At the time of withdrawal and deposit, the beneficiary should present the passbook for recording the
transaction.
e) Though drawals in the account are expected as per seasonality of the crops / sub-limits, yet, some flexibility
may be allowed to enable the farmer to purchase inputs at convenient time when availability / prices are
favourable.
f) Submission of invoices / quotations should not be insisted upon as limit / sub-limits are expected to be used
on the basis of scale of finance.

12. CROP INSURANCE:

a) Crops financed should be insured as required by law or as covered under various schemes.
b) Crop Loan portion of the finance should be covered under the Rashtriya Krishi Bima Yojana (RKBY) of the
Agriculture Insurance Company of India Ltd. (AIC).
c) Insurance premium should be debited to the relative loan account and claims if any be credited to the
beneficiary’s account promptly.

13. PERSONAL ACCIDENT INSURANCE:

a) Star Bhoomiheen Kisan Card holders should be covered under Personal Accident Insurance scheme as
applicable to KCC / Kisan Samadhan Card.
b) The entire cost of insurance including that of farmer’s share to be borne by the Branch.

14. SUPERVISION AND FOLLOW-UP:

a) Pre-sanction inspections should be carried out in all cases. In cases of schematic lending, where finance is
granted through tie-up recovery arrangement with a sugar factory or a processing unit, inspection at random
basis in 10 percent cases should be carried out.
b) Similarly, post disbursement inspections should also be carried out to ascertain end use of funds. In case of
schematic lending also, post disbursement in at least 10 percent accounts should be carried out.

15. REPAYMENT: The sale proceeds should be routed through the cash credit account. Market linkages,
wherever possible, should be ensured.

16. OTHER OPERATIONAL GUIDELINES:

a) If a farmer has obtained short term finance from other Bank / Co-operative society, such farmer should not be
issued Star BKC.
b) Wherever crop insurance is available, coverage needs to be obtained.
c) In case of default, the special facilities under the scheme should be immediately withdrawn and the limit
should be treated as normal crop finance which would broadly mean -
i) Withdrawal of cheque book facility (if issued).
ii) Future disbursement on regularisation of account against bills / receipts.
iii) Withdrawal of card (those who have been issued plastic cards).

17. APPLICATION OF PRUDENTIAL NORMS:

a) The Star BKC facility being in the nature of cash credit accommodation for agricultural purposes, the
prudential norms as applicable to such facilities would apply to the BKC accounts.
b) In other words, the credit card account would be deemed to be NPA if loan amount remains overdue for a
period of two crop seasons / one crop season (as the case may be, depending on the duration of the crops).
c) The crop seasons after the due date should refer to only those two consecutive crop seasons in which the
farmer usually undertakes crop production.
d) An account will be treated as out of order in the following circumstances:
i) There are no credits in the account continuously for two crop seasons as on the date of balance sheet, or
ii) The credits in the account are not sufficient even to cover the interest debited in respect of the account for
two crop seasons, or
iii) The outstanding remains continuously in excess of the limit for two crop seasons as on the date of balance
sheet.
HOBC 102/121 dt 29.09.2008

15
 SANDIPANI ONE PAGE MANAGER SERIES AFD/12 30.11.2013
Scheme of Financial Assistance for setting up Kisan Seva Kendras
1.0 In order to reach diesel and other petroleum products at Agriculturist’s doorsteps, Indian Oil Corporation (IOC)
has decided to set up Kisan Seva Kendras (KSKs).Site should be in rural area and not on National or State
Highway. It should be situated at minimum distance of 5 KM from NH / SH.

2.0 Objectives/Products: Making available Diesel as well as the facilities/ items required by the Agriculturist under
one roof at his doorstep at the least cost.
Providing gainful employment opportunity to rural people

3.0 Non-Oil facilities: For convenience of agricultural customers, following non-oil facilities can be sold at the
KSKs:
3.1 Sale of Agro Inputs like fertilizers, seeds, pesticides etc.
3.2 Agricultural equipments, Nutan Stove, Hurricane lamp etc,
3.3 Items of daily needs like General Provisions, Toiletry, etc.
3.4 Sale of Agro products like vegetables etc.
3.5 Provision of non-agro facilities like Banking, Internet Kiosk, and communication facilities etc.
3.6 Sale of stationery items like note book, pencil etc. as well as newspaper (if po ssible), revenue
stamp (if possible), water mark paper (if possible) etc.

4.0 Eligibility for Dealership:

Age: Minimum 21 years as on date of application.
Residency: Should be the resident of the concerned village/Block.
Educational criteria: Minimum matriculate or recognized equivalent, waived in case of SC / ST & Women
candidates. However, candidates should be able to read, write and count in any recognized
language.
Multiple dealership: Self or close relatives should not have dealership / distributorship of any oil company
Health: Should have sound physical and mental health.
Conduct: Candidates convicted for any criminal offence are not eligible.
Others; Signatories of dealership / distributorship agreement which were terminated by any oil
company are not eligible.

5.0 Reservation/ Reservation criteria and norms for dealer selection will be applicable for KSKs.
33% KSKs in all the categories will be reserved for women belonging to the respective
categories.
Selection: A notice will be pasted on the Notice Board of the concerned Village Panchayat, Block
Development Office & Tehsil Office. Copy of the Notice will be sent to Village Panchayat
& BDO through Registered Post. Minimum 15 days notice period will be given before
Interview.
Advertisements will be released in two leading newspapers, which are in circulation in the
area Notice to be pasted on the Notice Board of the village panchayat block development
office / tehsil office.

6.0 Facilities to be provided by IOC:

S.N. Equipment
1 Underground Storage Tank (including installation thereof) – 10/15/20 kl
as per the requirement.
2 Dispensing Pump (Electro-Mechanical Dual Mode)
3 5 kv Gen set (Need based)
4 Air compressor
5 Emblem Pole
6 Cable / Pipeline / Pump Installation

Minimum facilities to be provided by dealer

S.N. Facility
1 Driveway
2 Sales room
3 Fencing
4 Electrification including deposit
5 Fire Extinguishers
6 Other items/ facilities required for operation of Outlet

16
 Cost of Investment by dealer: Rs. 6 Lakhs towards the sales building, driveway, fencing, and other items such
as – fire extinguishers etc. besides the plot of minimum size 20 mtr x 20 mtr. Including the cost of the , land,
total investment is likely to be around Rs.8 lacs (Max) inclusive of Security Deposit of Rs.25,000/- with IOC.
In respect of - a. Scheduled Castes, b. scheduled Tribes, c. Unmarried Women above 40 years of age without earning
parents, d. Widows,
 KSK will be provided by IOC including ALL the facilities except Fire Extinguishers.
 In addition, IOC will also provide adequate working capital loan for a full operational cycle for the
dealership. The working capital loan together with interest thereon will be recovered in 100 equal
monthly installments commencing from the 13th month of commi ssioning of the dealership. For the
above category candidates, the required facilities will be developed by IOC at the site owned/ taken
on lease by IOC itself.
 No security deposit need to be kept with IOC

7.0 Manpower requirement

In addition to the Dealer himself, one/two Helpers can be recruited.

8.0 Expected Sales volumes and Commissions

Sales Volume Margin to Dealer
Diesel - 25 to 50 KL per month. Rs.425/- per KL
Petrol - Facility to be provided only when Rs.707/- per KL
min. potential of 10 KL per month exists
Scheme of Financing for Kisan Seva Kendras
The following common terms/concessions are prescribed for our exposure to Kisan Seva Kendras sponsored
by the Indian Oil Corporation.
Item Remarks
a. Investment Fixed Assets Rs. 8.00 lacs
Stocks Rs. 12.00 lacs
b. Margin 15% for both
c. Quantum of Finance Term Loan : Rs. 6.50 lacs (Max)
(Based on 10KL each of Diesel & Petrol
as well as stocking other Oil/Non-Oil W/ Capital: Rs. 10.00 lacs (Max)
Products) (Cash Credit)
d. Repayment Term Loan: 60 Equated Monthly Installments commencing
from 7th month of commissioning.
C/C: Annual Review. Interest to be serviced as per extant
guidelines.
e. Rate of Interest

f. Processing Charges
Proposal Charges Rs.145/- per lac pa 50% of Proposal Charges

Documentation Charges Rs.1150 for Waiver of Documentation Charges

S/L above Rs.2 lacs upto Rs.5 lacs (Stamp duty as applicable to be borne by the borrower)

Inspection Charges Rs.180 per occasion Rs.500/- per annum

for S/L above Rs.2 lacs. We are
stipulating Monthly inspections.
g. Security Primary Security – Assets created out of Bank’s Finance.
Equitable/legal Mortgage of outlet land if owned/leased by
the borrower
Collateral Security 20% of SL or Third party Guarantee of
persons whose worth is at least 20% of SL

Ref: Head Office Branch Circular No. 100/110 of 16.10.2006, 100/160 of 10.01.07

17
 SANDIPANI ONE PAGE MANAGER SERIES AFD/13 30.11.2013
BOI – SAMANYA CREDIT CARD -(SCC)
1. OBJECTIVES
 BOI- SCC- A credit facility including consumption credit to meet genuine requirements of tenant
farmers, share croppers, oral lessees and landless laborers including women to assist them to
increase their income from agriculture and allied activities as well as to carry on activities under
Non-farm Sector, based on the cash flow.
 Without insistence on security, purpose or end use of credit, in the form of overdraft/ cash credit
 Beneficiaries should be from the operational area of the branch duly identified/ sponsored by SHG or a
Farmers’ Club or a Joint Liability Group (JLG) or a reputed NGO from the approved list of NABARD or
by Panchayat President or by Post Master or Business facilitator engaged by the Bank.
2. ELIGIBILITY:-
i. To be ascertained by calling recommendations from SHG/Farmers’ club/NGO/JLG/ Panchayat Raj Institute
in the village itself or Business facilitator engaged by the Bank
ii.. Migratory tillers/ laborers are not eligible under the scheme .Preference should be given to women
member of the family, preferably those who are members of SHGs / JLGs.
3. IDENTITY :
To be verified through one or more of the following sources :
i. Documents related to house, ii Ration Card, and iii Voter’s list/Identity card.
4. PURPOSE:- End use of funds at the discretion of borrower , for the purpose of carrying on productive
activities including non-farm sector activities or for consumption needs.
5. LIMIT – Maximum Rs.25000/- Based on income from all resources and repaying capacity, for an
individual. Upon satisfactory conduct of the account for three years, the limit may be
enhanced at the time of review WITHIN THE OVERALL MAX LIMIT OF Rs 25,000/-
6. TYPE OF FACILITY;
 Revolving cash credit /Overdrafts– Annual Review. Any number of drawals and repayment within
the limit allowed.
 The review may result in continuation of the facility, enhancement of the limit or cancellation of
the limit/withdrawal of the facility, depending upon the performance of the account.
 The aggregate credits into the account during the 12 months period should at least be equal to the
maximum outstanding in the account,
 No drawals in the account should remain outstanding for more than 12 months.
 On credit balance in the Cash Credit/ overdraft account, interest at the rate applicable to Savings
Bank norms is to be paid.
7. ISSUE OF CARDS:- A credit card-cum-pass-book incorporating the name, address, photograph,
borrowing limit/sub-limits, validity period, etc. will be issued, which is to produced for recording
of the transactions while operating the account.
8. Margin:- Nil
9. SECURITY – Clean I. CHA – 1 II -.Bearer letter
10. DISBURSEMENT / OPERATION IN THE ACCOUNT
 The issuing branch to maintain the ledger account for each BOI-SCC account and all the operations in the
account will be through issuing branch,
 The card holders can draw cash of the total sanctioned limit as per their requirement.
 Withdrawal will be through Green withdrawal slip specially printed for the purpose (green colour already in
use for KCC to be used for BOI-SCC also)..
 All drawals are allowed at convenience of the borrower without assigning any reason/purpose or end-use.
 Submission of invoices/quotations should not be insisted upon
11. PERSONAL ACCIDENTAL INSURANCE COVER:-
The borrower should be covered under Personal Accidental Insurance Scheme as applicable to KCC
borrowers. The entire cost of insurance including that of borrower’s share shall be borne by the Branch
12. SUPERVISION AND FOLLOW-UP:
Pre-sanction inspections/verifications shall be carried out in all cases to assess various family income
sources and activities, etc.
13. REPAYMENT:- At convenience of the borrower at least once in a year.
If an applicant has availed any credit facilities from other bank/co-operative society, he/she shall
not be eligible for BOI-SCC limit.
Ref: Head Office Branch Circular No. 100/140 of 28.11.2006

18
 SANDIPANI ONE PAGE MANAGER SERIES AFD/14 30.11.2013
Loan/Overdraft/Cash Credit facility against pledge of gold coins/ornaments

Scope of the Scheme: The scheme would be implemented by all rural, semi-urban, urban and metropolitan
branches. For operational and security reasons, Zonal Managers are authorized to exclude identified
branches from the purview of the scheme.
Eligibility: Individuals (except goldsmith, jewel appraisers and their close associates) are eligible.
Proprietorship concerns, Partnership firms and Companies are not eligible under the scheme. Branches
should ensure that the proponents should have capacity to service the loan.
Purpose: To meet the credit needs of farmers, traders, entrepreneurs and professionals relating to their
business activities as also for their other bonafide purposes. To meet expenses on marriage, medical
treatment or education of family members including near relatives.
Type of Loan Demand Loan/Term Loan/Overdraft/Cash Credit
Card Limit : a)Card Limit for 22 carat gold ornaments :Rs.20,000/- per 10 grams with reduction of
Rs.550/- for every drop of one carat in purity/fineness of gold and b) Card Limit for gold coins:
Rs,22,000/- per 10 grams as gold coins posses 99.99% purity and 24 carat
Insurance: Gold ornaments/articles/coins pledged with the Bank under the scheme are covered under the General
indemnity Insurance Policy. As such, there is no need for obtaining an insurance cover for these items.
Max repayment period – Overdraft/CC- Interest is to serviced.
Term Loan/Demand Loan: Max. repayment period -36 months.
Accounts which are overdue for payment should be followed up vigorously for recovery. In case the pledged
articles are not redeemed within a reasonable time, branches should sell them. Branches should follow
guidelines given in H.O. Br. Cir. 106/64 dated 16.07.2012.
Rate of Interest: Please refer to the H.O. Br. Circular issued on ROI the latest being Br. Cir. 106/46 dated
18.06.2012. Please also read Br. 106/64 dated 16.07.2012
Security: i) Pledge of gold ornaments; ii)Pledge of tamper proof gold coins issued by our Bank/ other banks.
Documentation Charges : Nil ; Inspection Charges : Nil ; Commitment Charges: Nil ; Handling
charges : Nil
Valuation charges : Rs.3/- per Rs.1000/- Min. Rs.50/- and Max. Rs.300/- per valuation.

Selection of Valuer/Goldsmith
Branches should follow instructions contained Br. Cir. 106/64 dated 16.07.2012 on selection and
appointment of Goldsmith/Valuer.
Valuation Certificate
The approved valuer/Goldsmith will test the ornaments for their gold contents and certify the value in terms
of weight and purity. Based on the certificate, the loan limit against gold ornaments is fixed. The certificate
should contain the following particulars :
Name and address of the borrower; Detailed piece-wise description of the articles; Weight of each piece,
gross and net; Fineness of gold in each piece in terms of carat. In case of finance against tamper proof gold
coins, certificate need not be obtained from the goldsmith/valuer.
Valuation Certificate for The Valuer’s/Goldsmith Certificate should contain the following particulars:
our existing Gold Loan a)The name & address of the borrower; b)Detailed piece-wise description of the articles;
Scheme C)Weight of each piece, gross & net; d)Fineness of gold in each piece in terms of carat.
I II III IV & above
Sanctioning Authority: 4 Lakhs 10 Lakhs 20 Lakhs Full Powers
*Upto Rs.10lakh at Br/ZO Level. .For limits over Rs.10 lakh admin. clearance from H/O required.
Documentation: Demand Loan/ Term Loan –
A) Where the limit is upto Rs.1 lakh : D P Note, Unstamped Agreement of Pledge of gold ornaments (Form AG-35)
Bearer Letter (L-435), Installment letter.
B) Where the limit is above Rs. 1 lakh: D P Note, Stamped Agreement of Pledge of gold ornaments/ articles (Form
AG-35) Bearer Letter (L-435), Installment letter.
Overdraft/Cash Credit Facility – A) Where the limit is upto Rs.1 lakh :D P Note, L 516, Unstamped Agreement of
Pledge of gold ornaments (Form AG-35), Bearer Letter (L-435)
B) Where the limit is above Rs. 1 lakh: D P Note, L 516, Stamped Agreement of Pledge of gold ornaments (Form AG-
35), Bearer Letter (L-435)
Common Documents : Loan application; Declaration from the borrower that the ornaments are not stridhan except in
case where wife is the borrower; Valuation Certificate from the approved valuer/ gold smith where applicable

BC No:106/64 dated 16.07.2012

19
SANDIPANI ONE PAGE MANAGER SERIES AFD/15 30.11.2013
JANASHREE BIMA YOJANA (JBY)
Hon. Union Finance Minister in his budget speech 2008-09 announced a new insurance scheme
“Janashree Bima Yojana” (JBY), a Death-cum-Disability Insurance Scheme for the members of all
women self help groups, credit linked to the banks. The scheme is to be implemented by the banks, in
association with the Life Insurance Corporation of India (LIC).

I. OBJECTIVE: The objective of the scheme is to provide life insurance cover to the rural and urban
poor living below poverty line and marginally above poverty line.
II. ELIGIBILITY:
i. Persons between age 18 years and 59 years.
ii. In addition to persons under BPL, even persons marginally above poverty line may be covered
provided they belong to identified vocational groups.
III. BENEFITS:
i. The insurance coverage benefit under the scheme to the insurer is as under:
Insurance claim amount.
A. Natural Death: Rs.30,000/-
B. Accident Death:
i) Death due to accident: Rs.75, 000/-
ii) Permanent total disability due to accident Rs.75, 000/-
iii) Loss of 2 eyes or 2 limbs or
One eye and one limb in an accident Rs.75,000/-
iv) Loss of one eye or one limb in an accident Rs.37, 500/-
ii. Additionally, a Scholarship Allowance (under Shiksha Sahayog Yojana) is also available to the
children of the members of SHGs as under:
a. Students studying in 9th to 12th standards (including ITI courses), whose parents are covered
under Janashree Bima Yojana are eligible. If a student fails and is detained in the same
standard, he/she will not be eligible for scholarship for the next year in the same standard.
b. Scholarship of Rs.600/- per half year per child will be paid for a maximum period of 4 years.
The benefit is restricted to 2 children per member (family) only.
IV. PREMIUM: Rs.200/- per member per annum to be shared as under:
Rs.100/- (50%) premium to be paid by member at the time of application and subsequently on
each annual renewal date,
The balance 50% premium will be borne by the Govt. of India out of Social Security Fund.
V. CLAIM PROCEDURE:
i. The beneficiary of the deceased member will be required to furnish the original death
certificate to the Nodal Agency who will arrange to forward the same along with the claim
papers to LIC i.e. the P & G S (units) of LIC.
ii. LIC would arrange to settle the claim by sending `A/c. Payee cheque directly to the bank. In case
of accident claim, police inquiry report is also required to be submitted.
VI. NODAL AGENCY: In case of members of Women Self Help Groups credit linked to our
branches, the Bank will act as Nodal Agency.

Ref; HOBC 102/118 dt 19.09.2008

20
SANDIPANI ONE PAGE MANAGER SERIES AFD/16 30.11.2013
GRAMIN BHANDARAN YOJANA( Effective from 26.06.2008)
OBJECTIVES: Creation of scientific storage capacity with allied facilities in rural areas to meet the requirements of
farmers for storing farm produce, processed farm produce and agricultural inputs; promotion of grading,
standardization and quality control of agricultural produce to improve their marketability; prevention of distress sale
immediately after harvest by providing the facility of pledge financing and marketing credit; strengthen agricultural
marketing infrastructure in the country by paving the way for the introduction of a national system of warehouse
receipts in respect of agricultural commodities stored in such godowns and to reverse the declining trend of investment
in agriculture sector by encouraging private and cooperative sectors to invest in the creation of storage infrastructure
in the country.
Eligible Organizations - Individuals, farmers, Group of farmers/growers, Partnership/ Proprietary firms, NGO’s,
SHGs, Companies, Corporations, Co-operatives, Local Bodies other than Municipal Corporations, Federations,
Agricultural Produce Marketing Committees, Marketing Boards and Agro Processing Corporations in the entire
country. Assistance for renovation of rural go downs will, however, be restricted to godowns constructed by
cooperatives only.
Location- Any place except for the restriction that it would be outside the limits of Municipal Corporation area.
Size- Capacity of a go down shall be decided by an entrepreneur. However, subsidy under the scheme shall be
restricted to a minimum capacity of 100 tonnes and maximum capacity of 10,000 tonnes. No maximum ceiling on
subsidy in the case of projects of rural godowns of Co-operatives assisted by NCDC. One promoter is now
eligible for subsidy claim for more than one godowns in different locations .
Rural godowns of smaller size up to 50 tonnes capacity will also be eligible for subsidy under the scheme as a special
case based on viability analysis depending on the topography/special requirement of the State/Region. In hilly areas
(where the project site is located at a height of more than 1000 meters above mean sea level), rural godowns of smaller
size upto 25 tonnes capacity will also be eligible for subsidy.
Credit Linked Assistance-
Subsidy under the scheme is linked to institutional credit and will be available to only such projects as are
financed by Commercial Banks, Regional Rural Banks, State Cooperative Banks (SCBs) etc. Loan to the
entrepreneurs from banks for the construction of godowns would carry an adequate long-term repayment period.
Assistance under the scheme shall be available on capital cost of construction of godown including the cost of allied
facilities like boundary wall, internal road, platform, internal drainage system, weighing, grading, packaging, quality
certification, warehousing facilities which are functionally required to operate the godown.
Pledge Loan Facility- The farmers keeping their produce in the godowns shall be eligible to avail pledge loan on
hypothecation of their produce. The terms and conditions governing pledge loans viz. margin, rate of interest, period
of pledge, amount etc. will be as per the guidelines issued by RBI/NABARD and as per normal banking practices
followed by the financial institutions.
Implementation Period- The modified scheme will be applicable to all new projects for construction / renovation of
rural godowns in respect of which loans are sanctioned on or after
26/06/2008 upto 31/3/2012.
Insurance- It will be the responsibility of the owner of the godown to have the insurance for the godown.
Subsidy- Rate of subsidy shall be
(a) 33.33% of the capital cost of the project in case of projects located in North – Eastern States, Sikkim
, hilly areas and those belonging to Women Farmers/ their self help groups / co-operatives and
SC/ST entrepreneurs & their self-help groups/ Co-operatives subject to a maximum ceiling on
subsidy of Rs.3.333 Crores and Rs. 3.00 Crores to such projects located in areas other than north east
etc.
(b) 25% of the capital cost of the project to all categories of farmers (Other than Women Farmers),
agriculture graduates, cooperatives and State/ Central Warehousing Corporations subject to a maximum
ceiling on subsidy of Rs.2.25 Crores.
(c) 15% of the capital cost of the project to all other categories of individuals, companies & corporations
etc., subject to a maximum ceiling on subsidy of Rs.1.35 Crores; and
(d) 25% of the capital cost of the project for renovation of godowns of cooperatives with assistance from
NCDC.
Capital cost of the project for the purpose of subsidy under the scheme shall be calculated as follows:
a) For godowns up to 1000 tonnes capacity – Project cost as appraised by financing Bank or actual cost
or Rs.3500/- per tonne of storage capacity, whichever is lower;
b) For godowns exceeding 1000 tonnes capacity – Project cost as appraised by Bank or actual cost or
Rs.3000/- per tonne of storage capacity, whichever is lower.For Ne / Hilly areas this would be Rs.
4,000/- instead of Rs. 3,000/- irrespective of godown capacity . However, for godowns exceeding
30,000 tonnes capacity, the subsidy would be restricted to that admissible for capacity of 30,000 tonnes
only, subject to the relaxations made under para 3 (xviii) above for projects of the co-operatives;

21
For renovation of godowns by cooperatives with assistance from NCDC - project cost as appraised by Bank /
NCDC or actual cost or Rs.750/- per tonne of storage capacity, whichever is lower.
No beneficiary shall draw subsidy for the godown project or any of its components from more than one source.
The capacity of godown shall be calculated @ 0.4 M.T. per cu. mtr.
Release of Subsidy- Subsidy for the projects under the scheme shall be released through NABARD for projects
financed by Commercial, Cooperative and Regional Rural Banks etc.
Adjustment of subsidy in Borrower's Account - The subsidy release for an individual project will be kept in
separate borrower-wise account. The adjustment of subsidy will be back ended. Accordingly, the full project cost
including the subsidy amount, but excluding the margin money contribution from the beneficiary, would be disbursed
as loan by the banks. The repayment schedule will be drawn on the loan amount in such a way that the total subsidy
amount is adjusted after full bank loan component net of subsidy with interest is liquidated but not before 5 years from
the date of disbursement of first installment of loan.
No interest chargeable on subsidy portion - The subsidy admissible to the promoter under the scheme will be kept
in the Subsidy Reserve Fund Account (Borrower-wise) in the books of the financing banks. No interest would be
charged on this by the Bank. In view of this, for purposes of charging interest on the loan component, the subsidy
amount should be excluded. The balance lying to the credit of the subsidy reserve fund account will not form part of
demand and time liabilities for the purpose of SLR/CRR.
Term Loan -
i) Minimum 50% of the project cost (46.67% in case of NE States, hilly areas, Women Farmers/ their self help
groups / co-operatives and SC/ST entrepreneurs & their self-help groups/ Co-operatives ) is to be raised as
term loan from the financing banks. As the subsidy is back-ended, eligible amount of subsidy would be initially
allowed as term loan to the beneficiary. The repayment schedule will be drawn on the total loan amount
(including subsidy). The subsidy amount will be adjusted after liquidation of bank loan (net of subsidy) but not
before 5 years from the date of disbursement of first installment of term loan.
ii) Depending upon the cash flow, the term loan would carry an adequate long term repayment period, not less than 5
years including a grace period of one year.
iii) Rate of interest to borrowers on term loan shall be as per RBI guidelines. Interest will be chargeable from the date
of the first disbursement of loan.
iv) The financial institution may also provide working capital separately for undertaking business by
entrepreneurs.
Pattern of Funding;
Projects located in States/ areas other than NE States/ hilly Projects located in NE States/hilly areas**/
areas, and projects not belonging to women farmers/ SC/ & projects belonging to Women
ST entrepreneurs & their self-help groups/ Farmers***/ SC/ST entrepreneurs &
cooperatives their self help groups/ Co-operatives****

Source of finance Farmers@, Agriculture Individuals, Companies

Graduates, Cooperatives & &Corporations etc.
State/Central Ware-housing
Corporations.
Owner's minimum 25% 25% 20%
contribution*
Subsidy 25% 15% 33.33%
Term loan (Mini.) 50% 50% 46.67%
@ Farmer is a person whose main source of income is from Agriculture.
* Cost of land not exceeding 10% of the project cost can form part of the owner's contribution.
** Where the project site is located at a height of more than 1000 meters above mean sea level.
*** In case of partnership/ co-ownership, the ownership of women partners/ members shall be to the extent of
50% or more in the project to consider an application under the category of women farmer.
**** SC/ST Cooperative to be certified by the concerned officer of the State Government.
Mode of release -
a) Advance subsidy: 50% of the subsidy amount will be released to NABARD by Deptt of Agriculture and
Cooperation in advance. Accordingly NABARD would release subsidy to participating banks in advance for
keeping the same in the Subsidy Reserve Fund Account of the concerned borrower. This amount of 50%
advance subsidy would be released by NABARD to the participating banks on submission of a project profile-
cum-claim form (Annexure-I).

b) Final subsidy: The remaining 50% of the subsidy amount would be disbursed to the participating bank(s)
by NABARD after conduct of an inspection by a Joint Inspection Committee comprising of officers from
NABARD, participating bank and Directorate of Marketing & Inspection (DMI) in the concerned State.
For further details please refer HOBC 106/170 dt 22.01.2013

22
SANDIPANI ONE PAGE MANAGER SERIES AFD/17 30.11.2013
Scheme for financing installation of Solar Energy Home Lighting System
i) Objective –To provide renewable source of energy to rural/ semi-urban people by using solar
energy
ii) Purpose – To consider finance for installation of Solar Energy Home Lighting System with
necessary accessories from reputed manufacturers/ suppliers/ authorized dealers.
iii) Eligibility-
1. Households in rural/ semi-urban/ urban centres, small business establishments, hotels,
hospitals, restaurants, etc. which have an assured source of income.
2. Focused attention to be made to make available Solar Energy Home Lighting System to
our established Kisan Credit Card/ Kisan Samadhan Card holders from each Branch.
The Bank has a customer base of more than 10 lakh KCC holders.
iv) Type of Loan – Medium Term Loan repayable in installments.
v) Project Cost – As per the specific standards and costs prescribed for the system, since there are
various types of indoor lighting systems devised by the various companies. On the basis of the
product specifications and requirement of the customer, the system should be selected and
project cost should be arrived as per the module.
vi) Quantum of loan – 75% to 85% of the project cost which includes costs of the system,
accessories, transportation, installation and commissioning.
vii) Margin – 15% to 25% of the project cost.
viii) Security –
Upto a limit of Rs.50, 000/- - Hypothecation of Solar Energy Home Lighting System.
Limit above Rs.50, 000/- - i) Hypothecation of Solar Energy Home Lighting System;
ii) Mortgage of land or collateral security in the form of LIC policy/ NSC/ Term Deposits, etc
iii)Suitable third party guarantee wherever necessary.
ix) Security Documents –
a) Composite Hypothecation Agreement CHA-1;
b) Demand Promissory Note;
c) Equitable/ Legal Mortgage of the land where mortgage of property is stipulated as
security documents;
d) Guarantee Letter OD-194 where 3rd party guarantee is proposed in the account;
e) Stamped receipts, bills, invoices
x) Service Charges – As prescribed by Head Office.
xi) Repayment –
a) Finance extended to farmers : 5 to 7 yearly installments along with interest.
b) Finance made to others: Advance to be repaid in monthly installments in 5 – 7
years. Interest should be serviced as and when applied.
xii) Disbursement – Disbursement should be made directly to the suppliers of solar lighting system
after installation of the unit against original invoices, stamped receipts, delivery note duly
acknowledged by the borrower. The borrower should confirm to the Bank that he has received
the system in good condition and it is working satisfactorily.
xiii) Rate of interest – As prescribed by Head Office for agricultural advances, from time to time.
xiv)Classification –
a) Advance considered for Solar Energy Home Lighting System should be
classified as priority sector advance.
b) The limits considered to the farmers as part of KCC/ KSC should be classified as
Direct Finance to Agriculture.

(BC 103/03 of 08.04.2009)

23
SANDIPANI ONE PAGE MANAGER SERIES AFD / 18 30.11.2013

Scheme for purchase of Solar Water Heaters

Purpose: To purchase brand new solar water heating systems with necessary accessories for usage in Agro
processing units of the farmers, integral part of farm activity.
Eligibility: Small and Marginal farmers, share croppers/tenant farmers, agri-entrepreneurs.
Solar Water Heater: Model I: Flat Plate Collector (FPC) based system:
Project Cost: Rs.22000/- to Rs.88000/- depending upon capacity (litres per day).
(Details are available in the annexure to Br. Cir.106/117 dated 01.11.2012
Model II : Evacuated Tubular Collector (ETC)
Project Cost Rs. 18000/- to Rs.65000/- depending upon capacity (litres per day)
(Details as per Br. Cir. 106/117 dated 01.11.2012
Please note only MNRE (Ministry of New and Renewable Energy) approved products to be considered
including solar P.V. Panel, connecting pipelines, water tank, etc.,
Quantum of Loan: 75% to 85 % of the project cost including the cost of accessories, installation charges,
etc.,
Margin: 15- 25 % of the cost of equipments including the cost of accessories. If subsidy is available, the
same can be considered as margin.
Subsidy as per NABARD guidelines (At present NABARD Cir. No. 245/ICD/45/2011 dated 01.12.2011)
Security: Hypothecation of equipments and accessories purchased out of the loan
ROI: Linked to Base Rate
Repayment: 3 – 5 yrs in HY/yearly installments.
Classification: Priority – Indirect Agriculture.
Documents: CHA 1, D.P. Note, OD 194, extension of collateral security in the form of mortgage of
agricultural land already available (where the total credit limit (including other loan ) enjoyed by the farmer
exceeds Rs.1.00 lacs)
(For technical details on water heater please go through the Br. Cir. 106/117 dated 1.11.2012)

SCHEME FOR PURCHASE OF SOLAR ENERGY BASED PUMPSET -- AFD / 19

Purpose: Under this scheme, loan will be granted for installation of solar water pumping system. The
proposed scheme will help in harnessing the solar energy for pumping water.
Eligibility and Repaying Capacity: The farmers’ land should have adequate source of water. In case any
public/Govt. source is being used, water right certificate from the concerned authority should be produced.
In case of wells, the wells should have sufficient recouping capacity to irrigate area proposed to be brought
under cultivation. The land holding should be economical. The viability should be ensured and projected
DSCR is not less than 1.60. The farmer should be able to repay the proposed installments within 5-7 yrs.
Components :
Solar PV Panel
One of the following motor pump sets compatible with the photovoltaic array:
 Surface mounted centrifugal pumpset
 Submersible pumpset
 Any other type of motor pumpset, approved by MNRE.(Ministry of New and Renewable Energy)

Project Cost: Cost in the range of Rs.3 lakh to Rs.5 lakh, depending upon the capacity of solar pumpset
can be considered provided the project is, as a whole, technically feasible and economically viable.
Quantum of Loan: 75% of the cost of the equipment
Margin: 25 %. If subsidy is available, the same can be considered as margin.
Security: Hypn.of equipments and mortgage of agricultural land as per extant guidelines for agri.
Advances.
Repayment: Minimum of 5-7 years (HY/Yearly as per Cash Flow after harvest of the crops)

(For other details, please go through the Br. Cir. 106/117 dated 1.11.2012)

24
SANDIPANI ONE PAGE MANAGER SERIES AFD / 19 30.11.2013
STAR KRISHI VAHAN
Objective: For purchase of any type of vehicle which is to be used for the transportation of
agriculture inputs & farm products. The proponent should come from the operational area of the
branch.
Eligibility:
Sr. Type of Borrower Type of vehicle ( New Only ) Max. Finance Margin
No.
1. Farmers Jeeps , SUVs or any other Depending upon 5% - 10% on
four/ two wheeler / Bullock repaying capacity the on road
Cart including animals Max. Rs. 1 lakh for cost
2 wheelers, Max.
Rs. 15 lakhs for
others
2. Individuals, SHGs, Trucks , Mini Trucks , Pick Depending upon 10 % - 15 %
Cooperatives in up vans , refrigerated vans , surplus generated to on the on road
rural areas ( Tractor along with trolley , meet installment& cost
engaged in trailers , semi Trailer, Bullock interest
transportation cart along with animals, for Max. Rs. 25 lakhs
activity ) transportation of agriculture
inputs / farm outputs
3. Corporate Trucks , Mini Trucks , Pick Depending upon 25 % on the
,Partnership firms, up vans , refrigerated vans , surplus generated to on road cost
Institutions trailers , semi Trailers meet installment&
interest
Max. Rs. 1 crore
Minimum DSCR SHOULD BE 1 : 1.25

Technical feasibility / Economic viability should be taken care of.

Term loan: Max. 5 Yrs - for 2 wheelers; 7 Years for others
Repayment: I) Farmers: H/Y installments + intt. (if Rabi & Kharif both crops are taken )
Yearly + intt. ( if mango crop is taken ) ii ) Others : H/Y installments + intt.
Sanctioning Authority: As per delegation; Service Charges: As per extant guidelines
Interest : i) Upto Rs. 10 lakhs : 1.50 % OBR , ii) Above Rs.10 lakhs : 2 % OBR ,
The advance would be treated under agriculture category.
Security: Hyp. Of vehicle, Comprehensive insurance, Collateral of equal or more than 125 % ( 75
% if TDR, LIP , NSC etc. ) of loan amount for loans to non farmers ( even in case of farmers if
considered under eligibility norms of Sr. 2 ) for limit > Rs. 3 lakhs. In case of existing customer,
conduct of a/c should be satisfactory. Loan to be disbursed directly to the authorized dealer only.
Third party guarantee : Not mandatory except: i) while financing to farmers of age exceeding 65
yrs their legal heirs should stand as guarantor/s . ii) if KCC limit ( not exceeding Rs. 1 lakh) is
disbursed within a period of 6 months & the a/c is not a canvassed one .
Documents : Application cum proposal , CHA -2 revised , AG-15 , OD -194 , Comprehensive
insurance with bank clause , letter addressed to insurance co. , Blank Transfer form in duplicate ,
Charge with RTA / ROC, L -515 , Debit authority letter
Supervision / follow up as per extant guidelines.
( BC 105 / 182 DT. 14.02.2012 )

25
 SANDIPANI ONE PAGE MANAGER SERIES AFD /20 30.11.2013
Estate Purchase Loans

Purpose: To purchase estates (for rejuvenation) growing traditional plantation crops viz. coffee, tea, rubber
and cardamom, cashew, pepper, coconut, etc and for any other perennial orchard crop with the approval
from H.O. AFD
Eligibility: The loan applicant should be an existing estate owner having sufficient income from the estate.
He should be in a position to rejuvenate the estate proposed to be purchased. He should have satisfactory
past dealings with the bank at least for the last 3 yrs. For loans of Rs.10 lakh and above the rating exercise
is to be done and minimum entry level rating of SBS 5 should be achieved. The purchaser should have
enough experience in the line and financially sound and should be in a position to bring in margin and
service the debt. The purchaser should qualify for the respective State Govt. Norms (relating to land
holding as per land ceiling act, income criteria, restrictions on purchase and sale of Agri. Land, if any, etc.,)
The estate should preferably be a neglected one but have the potential for realizing the higher yields upon
rejuvenation.
Quantum of Loan: Min. Rs. 1.00 lakh and Max. Rs.25.00 lakh. The total cost of the estate ( being lowest
of i. Market value ii) Guidance value/circle rate fixed by the State/Dist.Authority) less appropriate margin.
Stamp duty and registration charges may also be considered for finance. Valuation report has to be cross
checked with the last 5 yrs. average registration value and reasonability is to be ascertained.
Margin: Normally 50 % i.e., the value of the property should be 200 % and above of the loan amount. ( in
deserving cases, the margin may be relaxed to 25% (Authority ZLCC).
Security: Mortgage of Property to be purchased. Also, collateral security of mortgage of existing landed
property (including preferably residential property) so as to make the total value of the security 200 % and
more of the loan amount.
ROI: Linked to Base Rate

Repayment Period: within 7-9 yrs. In case of specific circumstances, depending on the status of the estate
and rejuvenation period required, it may be extended upto 20 yrs.
Loan Application: AG 100 with suitable Annexure for Plantation Crops.
Documents to be produced by the applicant:
 Copies of land records regarding land owned and to be purchased, certified by the concerned Revenue
Authorities
 No Due Certificate from Co-operative Credit Society/Commodity Boards/Financial institutions.
 Documents of title and other relevant documents to establish the right over presently held landed
property as well as lands to be purchased (Due Diligence for verification of title deeds as per extant
guidelines to be meticulously followed.
 Copy of sale agreement
 Crop history of the estates (both existing and proposed to be purchased) techno-economic suitability
to be established.
 Valuation Report from the panel valuer. (Location, suitability, inspection etc., by branch official,
second valuation, if need be, as per the extant guidelines to be done.
 Project report establishing techno-economic viability and also for credit limit exceeding
Rs.10 lakh, the balance sheets, cash flow, profitability statement.

Method of Disbursement and other details: Please carefully go through Br. Cir. 106/117 dated 1.11.2012
and also subsequent clarification in Br. Cir. 106/129 dated 29.11.2012

26
 SANDIPANI ONE PAGE MANAGER SERIES– AFD /21 30.11.2013

KISAN ALL PURPOSE TERM LOAN

Objective: To create a hassle free single term loan limit to farmers for all term loan requirements like Farm
Mechanisation, Land Development, Minor Irrigation, Water Conservation, Horticulture, Allied activities
and other agri related activities, etc., excluding orchards/plantation crops.
Eligibility: Individual, JLG/SHG of Farmers-Owner cultivators,
Type of Loan : Term loan repayable within 9 yrs. The purposes for which the limit is granted shall not be
a part of the Kisan Credit Card limit. (The farmer can have either Kisan Credit Card route or the loan under
this scheme)
Quantum of Loan: To be based on the investment plan given by the farmer to be undertaken in the next 2-
3 yrs. Subject to 5 times of annual income (current pre development stage) of the farmer including allied
activities or 50 % of the value of land mortgaged whichever is lower –MAX. RS.20 LAKH
(Please note under New KCC, the farmer can draw a plan of investment upto 5 yrs)
Margin: Upto Rs.1 lakh—NIL
Over Rs. 1 lakh—Small and Marginal Farmers: 5 % and for others 15 %
(Margin may be brought in at the time of asset creation)
Security: Upto Rs.1 lakh – Hypo. Of assets created out of the loans
Above Rs. 1 lakh – Mortgage of land ( it shall be at least 200 % of the limit sanctioned)
ROI: As per extant guidelines for agricultural loan
Disbursement: The farmer may be allowed to draw the amount at his convenience with a simple letter of
undertaking linked to the loan application/loan document executed. The drawal to be permitted on the
indicated limit for each of the purposes specified at the time of sanction. The farmer should undertake to
create the asset/complete the project within 15/30 days of availing the disbursement.
Loan Application: AG 100 with suitable annexures.
Documentation: As per extant guidelines for investment credit (Principal document being CHA 1 or CHA
2(in case of tractor/combined harvester which needs to be registered with RTO along with other particulars
i.e., Engine No., Chassis No., etc.
Other details: Please carefully go through Br. Cir. 106/117 dated 1.11.2012 and also subsequent
clarification in Br. Cir. 106/129 dated 29.11.2012

KISAN TATKAL LOAN SCHEME SERIES AFD/22 30.11.2013

PURPOSE: An instant Credit for farming community to meet the emergency requirements for Agriculture
and Domestic purposes for tiding over temporary difficulties.
Eg., Repairs to farm equipments (tractor, pump set, trolleys, etc.,) Repairs/construction of cattle shed, farm
produce store room, house, etc., . (Also for both pre harvest as well as post harvest for emergency needs)
Loan to be classified as Direct Agricultural Advance.
Eligibility: Individual farmers/JLG (members not exceeding 4 farmers)
Type of Loan: Composite Term Loan repayable within 3 yrs.
Quantum of Loan
50 % of KCC limit /25% of annual income which is ever is lower. (Subject to Minimum Rs.1000/- Max.
Rs.50000/-)
Security: Only extension of existing security. No additional security even if the combined limit i.e.,
existing KCC and proposed Kisan Tatkal Scheme exceeds Rs.1 lakh.
Repayment: 3 to 5 yrs (HY/Annual). The loan is to be cleared in full if a fresh/enhanced limit is sought in
the subsequent year based on revised KCC Limit. in suitable installments coinciding with overall income
generation of the farmer.
Rate of Interest: To be decided as applicable to Agricultural Credit after combining all limits enjoyed by
the borrower
Application: AG 100 along with applicable annexures.
Documentation: D.P. Note, L 515, L 516, copy of land records with expected income if not already held
on records.
Other details: Please carefully go through Br. Cir. 106/117 dated 1.11.2012 and also subsequent
clarification in Br. Cir. 106/129 dated 29.11.2012

27
 SANDIPANI ONE PAGE MANAGER SERIES - AFD -23 30.11.2013
AGRI-CLINICS AND AGRI BUSINESS CENTRES (ACABC) SCHEME 2010
(The Scheme is designed by Dept. of Agriculture and Co-operation, Ministry of Agriculture, GOI)
(Communicated to the branches vide H.O.Br. Cir.106/130 dated 29.11.2012)
Objectives: To Supplement efforts in providing extension services to the farmers as per Business
Model (Project) of Agri-Entrepreneur and as per the local needs and affordability of target
group of farmers.
To support agricultural development
To create gainful self employment opportunities to unemployed agricultural graduates,
agricultural diploma holders, intermediate in agriculture and biological science graduates
with PG in agri-related courses.
Eligibility: Graduates /Post Graduates/Diploma (with at least 50% marks) in agriculture and allied subjects
from State Agricultural Universities/Universities recognized by ICAR/UGC., Biological Science Graduates
with Post Graduation in Agriculture and allied subjects, Other Degree courses recognized by UGC
/Diploma /PG Diploma courses having more than 60% of the course content in Agriculture and allied
subjects, after B.Sc. Biological Sciences from recognized colleges and universities, Agricultural Related
courses at Intermediate (i.e., Plus Two ) level with at least 55 % marks. The candidates should have
undergone a training for setting up of Agri-clinics and Agri-business centres at Nodal Training
Institutes(NTI) under the auspices of National Institute of Agricultural Extension Management
(MANAGE) and the certificate from NTI should be attached with the loan application. The loan
application format and the details of enclosures to the application are available as annexures to Br. Cir. No.
106/130 dated 29.11.2012.
Project Cost: Rs.20.00 lakh for individual project. Rs.100 lacs for group project (taken up by a group
comprising of 5 trained persons). The bank may nevertheless finance a group of 2 or more trained persons
with TFO (total financial outlay) ceiling of Rs.20 lakh per person and over all ceiling of Rs.100 lacs
Type of Facility: A composite term loan which would include term loan for fixed asset creation plus
working capital for one operating cycle. The repayment schedule will be on total loan including subsidy as
the subsidy is back ended to be adjusted at last.
Repayment: 5 to 10 yrs with a moratorium period of maximum 2 yrs. The installment to be fixed as per
the cash flow to be generated on commencement of operation and stabilization of income.
Rate of Interest: As per extant guidelines.
Margin: Upto Rs.5.00 lacs no Margin. For loan above Rs.5.00 lacs, margin has to be stipulated according
to RBI guidelines for agricultural advance i.e., 15 to 25 %. In the case of projects of SC/ST, women
entrepreneurs and projects in North Eastern states and Hill areas, 50 % of the margin money stipulated by
Bank will be provided by NABARD. Loan amount to be sanctioned will be Total Project Cost minus
Margin. Subsidy is back ended and to be adjusted at the end towards last installments.
Security: As most of the eligible activities pertain to agricultural input supply and services and as the cost
of investments will be less than 25 lacs, the security norms applicable to tiny industries prescribed by RBI
will be applicable. Upto Rs. 5 lakh, no collateral security should be insisted for.
Time Limit for completion of the Project: within 6 months from the date of initial disbursement of the
loan by the bank, which may be extended for reasons of delay considered justifiable upto another 6
months. If the project is not completed within the stipulated time, the subsidy will not be available and the
advance subsidy, placed with the bank, is to be refunded forthwith to NABARD.
Subsidy: BACK END COMPOSITE SUBSIDY (to be kept under Subsidy Reserve Fund (non interest
bearing) and adjusted after lock in period of minimum 3 yrs at the end of the loan period) -- at 44 % of the
Project cost in respect of projects started by SC/ST, women, projects at NE states and Hill areas and at 36
% of project cost for others.
AN INTERESTED AGRI-ENTREPRENEUR WILL SUBMIT THE PROJECT PROPOSAL FOR TERM LOAN AND SUBSIDY TO THE BANK
ON AN APPLICATION FORM PRESCRIBED BY OUR BANK IN BR. CIR. 106/130 DATED 29.11.2012 ALONG WITH ALL RELEVENT
PAPERS AND PROJECT REPORT. AFTER SANCTION, THE BANK WILL FURNISH THE DETAILS OF SANCTION TO THE REGIONAL
OFFICE OF NABARD FOR RELEASE OF SUBSIDY.
To ensure that the borrowers do take up extension services to the farmers, periodic surprise inspection
at least on a quarterly basis will be made by the specified officers (as per the scheme). The financing bank
will peruse the periodic surprise visit reports. Any adverse feature will result in refund of subsidy to
NABARD. The financing bank under the scheme is to send the copy of the report to NABARD and
ATMA( Agriculture Technology Management Agency) for information and remedial action, if need be.
The report may highlight nature of enterprise initiated by agri-preneur, its coverage/reach, impact on
income of agri-preneur, impact on farmers and agricultural development in the area.
(Full details of the scheme are available in Br.Cir. 106/130 dt.29.11.2012).

28
 SANDIPANI ONE PAGE MANAGER SERIES ADV/24 30. 11.2013
STAR MORTGAGE LOAN
(FOR FARMER ARTHIAS & DEALERS OF AGRICULTURAL INPUTS)
ELIGIBILITY:
Individual Farmers, Arathias & Agricultural Input Dealers.
PURPOSE: -
To meet Credit Needs of Farmers and Arathias – On-farm OR Off-farm & Other Bonafide requirements
To meet Marriage / Medical / Educational Expenses of Family Members including near relatives of farmers & for
Purchase of Consumer Durables
To undertake Land Development activity / Other Investment Needs on Lands
To Dealers of Inputs & Arathias to meet their trade / Credit Requirement
TYPE OF ADVANCE: -Can be sanctioned as Demand Loan/ Term Loan/ OD (Reducible or Non Reducible)
QUANTUM: - (Branch Manager is competent to assess the income up to Rs. 1.00 Lakhs)
FOR AGRICULTURISTS –
Up to Rs.5.00 Lakhs (Can be extended up to Rs. 10.00 lakhs with prior approval of Zonal Manager) subject to 10
times of anticipated net annual income based on Land-Holding/ Cropping Pattern
FOR OTHERS
Up to Rs. 10.00 lakhs subject to 4 times of net annual income based on Income Tax Returns
MARGIN :
Up to 40% on the Value of Property for Loans up to Rs. 5.00 lakhs.
Up to 50% on Value of Property For Loans over Rs. 5.00 lakhs.
In case of Rural Properties Valuation will be based on assessment of Revenue Authorities/ Br. Manager
GUARANTEE:
Normally No Third party Guarantee is required.
If Property Stands in Third Party Name, then Owner of Property should be taken as co-borrower.
INTEREST:
As applicable to Agricultural Loan / Kisan Samadhan Card
REPAYMENT:
7 Years in Equated Monthly Installments – To be Linked with Cropping Pattern / Farm Income / Cash Flow of the
Borrower by Monthly / half-yearly / Yearly Installments
SECURITY:
Equitable/ Legal Mortgage of Property (Residential /Commercial)in the name of applicant or his/ her spouse or
parents
Agriculture Land can also be accepted as security subject to State Laws)
Property can be self-occupied or Leased-out to acceptable individuals.
Obtention of Third Party Guarantee is left to the discretion of Sanctioning Authority
In case of Property already mortgaged to us advance can be considered subject to availability of Security / facilities
already availed against such property
Search should be obtained from Approved Lawyer for 13 Years.
Valuation Report should be obtained from the Bank’s Approved Architect / Valuer.
PROCESSING FEES:-
A/Cs repayable in Installments(incl. Reducible O/D limit) –@ 1% of Loan Minimum Rs.1,500/- Maximum
Rs.30,000/-(One Time)
On OD (Non Reducible)–@ 0.25% Minimum 750/- Maximum 7000/- (On Annual Basis)
DOCUMENT CHARGES, ADVOCATE’S FEES, ARCHITECT’S FEES - On Actual Basis
DOCUMENTS REQUIRED FROM CUSTOMER: -
Photo; Original Title Deeds, Valuation Report; I.T. Return; Details of Guarantor if stipulated.
DOCUMENTS: -
1. 1. Application form as per Br. Cir 96/ 109 of 28.10.2002
2. 2. D.P. Note (Demand Loan and Overdraft) L-434 OR IFD-1 (Term Loan)
3. 3. L-516 as per Br. Cir. No. 97/114 dated 13.11.2003
4. 4. L-515 as per Br. Cir. No. 94/186 dated 25.1.2001
5. 5. Bearer letter L – 435
6. 6. Installment Letter L-440 (In Case of Demand Loan)
7. 7. Guarantee Letter OD168/ OD174/ CHA – 3, wherever applicable
8. 8. Mortgage of Property/ Extension of Mortgage as the case may be.
9. 9. Undertaking as per Br. Cir. 96/75 of 05.08.2002 & as per Br. Cir. 96/ 133 of 27.12.2002

In case of need please refer to Br. Cir. 99/142 of 20.12.2005. 100/02 of 07.04.06; 100/20 of 06.05.06

29
SANDIPANI ONE PAGE MANAGER SERIES ADV-GOVT SPON. SCHEMES /01 30.11.2013
SWARNJAYANTI GRAM SWAROZGAR YOJNA (SGSY)
Now National Rural Livelihood Mission BC 107/10 16/04/13
Introduced for rural area w.e.f. 1.4.99 replacing IRDP/DWCRA/GKY etc. with objective to bring assisted family
above poverty line in 3 years by providing income generating assets through Bank Credit and Subsidy. The assisted
families are known as SWAROZGARIES.
TARGET GROUP: The person to be assisted should be selected from BPL list duly approved by Gram Sabha. Loan
may be given to individual or to groups in the form of Swarozgaries.Group activity is preferred. Representation of
SC/ST, Women & Disabled should be 50%, 40% and 3% respectively.Separate family on the basis of separate
kichen.One member from one family will get benefit.
FINANCING INDIVIDUAL SWAROZGARI
a. Loan is to be sanctioned from among 4-5 key activities identified for each block based on available
resources.Rs.2000/ may be sanctioned as consumption loan.
b. Wherever minimum skill requirement/training is needed DRDA will organise training of not more than 2 days
before disbursement of loan.
c. For farm sector – unit cost as fixed by Regional Committees of NABARD and for other sectors – it would be fixed
by DISTT. SGSY Committee.
FINANCING IN GROUP (Self Help Group – SHG)
a) 10 to 20 persons belonging to BPL should come together to form SHG. In case of minor irrigation project, hilly
and other sparsely populated areas and disabled persons group may be of 5 persons. However if necessary, a
maximum of 20% and in exceptional cases where essentially required upto a maximum of 30% of member in a
group may be taken from families marginally above poverty line living contiguously with BPL families if
acceptable to BPL members of the group.
APL member will not be eligible for subsidy and shall not become office bearer of the group.
b) One person should not be a member of more than one group. The group should not comprise more than one person
from same family.
c) A SHG which has demonstrated the potential of a viable group and is in existence for atleast 6 months will receive
revolving fund which will be in the ratio of 1:4 (maximum) of corpus fund of the group.
DRDA will provide subsidy which is equal to group corpus with minimum of Rs.5000/- and maximum of Rs.10,000/-
linked with Bank credit. Additional dose of subsidy of Rs.10,000/- total being maximum Rs.20,000/- may be released
by DRDA (to be adjusted against the loan at the end of cash credit period) to those group which has not been able to
reach micro enterprise stage.
QUANTUM OF FINANCE : No investment ceiling other than unit cost. Cash disbursement upto Rs.10,000/- may
be permitted under ISB Sector.
SUBSIDY : (i) For individual (General) : 30% of Project cost Max.Rs.7500/-
----Do----- - SC/ST): 50% of Project cost Max. Rs.10,000/-
(ii) In case of SHG: 50% of Project cost subject to max. Of Rs.1.25-lacs Or Rs.10,000/- per member
whichever is less.
(iii) No monetary ceiling in case of minor irrigation project.
(iv) Subsidy will be back ended to be kept in G/L Subsidy Reserve A/c.
MARGIN Individuals SHG Margin
For loan upto Rs.50,000/ For loan upto Rs 3-lacs Nil
For loan above Rs.50,000/- For loan over Rs 3-lacs 15 to 25%
SECURITY :
i. No Collateral required for loans upto Rs.1,00,000/- to individuals and Rs.10 lacs to SHG, assets created out of
bank finance to be hypothecated to the bank.
ii. Mortgage of land or third party guarantee may be obtained where movable assets are not created.
iii. For loans above Rs.1,00,000/- to individuals and Rs.10 lacs to SHG mortgage of land or third party guarantee
required. [Ref. HO: IOM:PSCD:LBD:MAT:667 dt. 18.09.2009]
Insurance of the assets created to be made.
GROUP INSURANCE OF SWAROZGARIS
Swarozgaris are covered under group insurance scheme for which the maximum age of swarozgaris at the time of
sanction has to be kept at 60 years. The insurance coverage however would be for five years or till the loan is repaid
whichever is earlier, irrespective of the age of swarozgaris at the time of sanction of loan (under group insurance
swarozgaris will be paid Rs.6,000/- in case of natural death and Rs.12,000/- in case of accidental death).
REPAYMENT OF LOAN
i. To be repaid as Medium Term Loan with minimum repayment period of 5 years. Instalment should not
be more than 50% of net incremental income.
ii. Swarozgaris will not be entitled for subsidy if loan is repaid within lock in period.Subsidy may be
adjusted after 5 yrs.
Rate of Interest: please refer RBI Master Cir.RBI/2012-13/88 dated 02.07.2012
DOCUMENTS : Sponsorship letter ii)SHG-01 to SHG 06 (For details please see our ‘Chapter on Documentation’ in
this Handbook). Disposal of Application: Within 15 days of receipt of application.
(Cir letter2013-14/167 28.11.13 for FY 2013-14 intt subvention scheme extended for woman SHG in selected 150 districts
:Woman SHG may get credit up to Rs.3.0 lacs@7% pa ,SHG which has availed capital subsidy under SGSY in existing
scheme is not eligible .Bank will be subvented to the extent of difference between average interest charged (WAIC) and 7%
subject to maximum 5.5%. SHG may also get additional 3% subvention on prompt repayment of loan, reducing the
effective rate of interest to 4%.).
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SANDIPANI ONE PAGE MANAGER SERIES ADV-GOVT SPON. SCHEMES /02 30. 11.2013

SWARNA JAYANTI SHAHARI ROZGAR YOJNA (SJSRY)

OBJECT
Poverty alleviation Scheme providing gainful employment to urban poor, launched w.e.f. 1.12.97after
subsuming earlier 3 schemes NRY/UBSP/PMIUPEP. The scheme has been revised w.e.f.
01.04.2009.Funding by centre and state in 75:25. For backward states 90:10
SCOPE
The scheme is applicable to all urban town for urban poor living below Urban Poverty Line based on
criteria of Per Capita Monthly Income. Separate Kitchen is basis of family income.
RESERVATION
It is to be ensured that : Women beneficiaries : 30%
Physically disabled: 3%
SC/ST to the extent of proportion of their strength in local population.
SCHEME : Loan may be sanctioned to
A) Individual beneficiary as well as to Partnership
B) Group of Women known as Development of Women & Children in Urban Area (DWCUA)
Activities under micro mfg/services /reatailing/ allied agriculture can be considered.
A. Loans to Individuals & Partnership :
i. Resident in town for last 3 years.
ii. Should live below poverty line.
iii. Should not be defaulter of any financial institution
iv. Project cost should not exceed Rs.2.00 lac.
If two or more persons join together the project with higher cost would also be covered
provided share of each person in the project cost is Rs.2.00lac or less.
MARGIN :5% of the project cost in cash
SUBSIDY :25% of the project cost with ceiling of Rs.50000/- per beneficiary.
In a partnership project subsidy will be calculated for each partner
Subsidy to be appropriated only for closure of loans.
COLLATERAL SECURITY : No collateral Security is required.

REPAYMENT : To be repaid in 3 to 7 years after initial moratorium of 6 to 18 months

as Term Loan.
TRAINING : It is essential to be provided to selected candidates – except
when they are trained.
. Components of SJSRY:1.Urban women self help programme(UWSP)
i. Scheme is for Urban poor (women) who has decided to set up
self-employment ventures in group.
ii. Atleast 5 urban poor women come together to form a group. Each of them shall fulfill
urban poverty norms on monthly per capita income.
iii. Subsidy @ 35% subject to maximum of Rs.3.0 lacs. Rs.60,000/ per head. No maximum ceiling
for project cost.
iv. The Group is entitled for revolving fund after 1 year of its formation for a maximum
upto Rs.25,000/- @ Rs.2,000/- per member for infrastructural support for income
generation and other group activities.
2.USEP:Urban self employment programme):Individual loan for any productive purpose
3.UWEP:Urban wage employment programme by construction of community centre/Water
dams/Roads/night shelter,prks etc
4.UCDN:Providing wage employment through urban community development network)
5.STEPUP:skill training for employment promotion amongst urban poor)
6.UPPS:Reservation for SC/ST should be provided in all above programmes
Documentation :HYP agreement, L516, L515, L435/AG15

31
SANDIPANI ONE PAGE MANAGER SERIES ADV- GOVT SPON. SCHEMES /03 30.11.2013

SCHEME FOR LIBERATION AND REHABILITATION OF SCAVENGERS (SLRS)

1. Introduction

1. The Ministry of Social Justice and Empowerment (MSJ&E) has considered the introduction of a
new Self Employment Scheme for Rehabilitation of Manual Scavengers (SRMS) for rehabilitation
of all the remaining scavengers and their dependents by March 2009.

1.1 Objective of the Scheme

a) Objective of the scheme is to assist the remaining scavengers for rehabilitation, which are yet to
be assisted, in a time bound manner by March 2009.
Eligibility:
Scavengers and their dependents, irrespective of their income, who are yet to be provided
assistance for rehabilitation, under any scheme of Government of India/State Governments will be
eligible for assistance.
Definition of scavenger:
A "Scavenger" means one who is partially or wholly engaged in the obnoxious and inhuman
occupation of manually removing night soil and filth. The dependent of Scavengers is one who is a
member of their family or is dependent on them irrespective of the fact whether they are partially
or wholly engaged in the said occupation. Each individual scavenger and his/her children who are
of 18 years of age and above, who are not employed (other than scavengers) will be identified and
rehabilitated".

2. Salient features:
2.1 The Self Employment Scheme for rehabilitation of Manual Scavengers is applicable to all
branches of the Bank.
2.2. The scheme is being implemented through the apex corporations of the Ministry of Social
Justice and Empowerment. The eligible beneficiaries will be sponsored by the State Channelising
Agencies for availing loans. Self Help Groups ( SHGs) may be involved in implementation of the
scheme, within the overall parameters of the scheme. Since it is a time bound scheme, norms
applicable to SHGs under other schemes will not apply.

2.3 The identified scavengers will be provided training, loan, and subsidy. Branches will provide
loans to candidates sponsored by State Channelising agencies only. After sanction of the loan,
branches will claim amount of capital subsidy from the State Channelising Agencies who in turn
will provide admissible capital subsidy, which will be disbursed to the beneficiary alongwith the
loan amount. After disbursement of loan to the beneficiaries, the concerned branch will claim
interest subsidy from the State Channelising Agency on a quarterly basis.

2.4 On the credit provided under the scheme, branches will charge interest from the beneficiaries
at the rates prescribed under the scheme. National Safai Karmacharis Finance and Development
Corporation (NSKFDC) or any other identified agency at the apex level, will provide interest
subsidy to the branches through its State Chanelising Agencies (SCAs) or any other identified
agency at the State level, for the difference between the interest chargeable by bank and the
interest to be charged from the beneficiaries under the scheme. However, the procedures indicated
for claiming interest and capital subsidy are suggestive in nature. The concerned State
Governments and SLBC have the option of evolving any alternative procedure in the interest of
smoother implementation of the scheme with mutual consent.

32
3. Funding
3.1 The scheme provides for projects costing up to Rs.5.00 lakh. The loan amount will be the
remaining portion of the project cost, after deducting the admissible capital subsidy. No margin
money/ promoter’s contribution is required to be provided under the scheme.

3.2 Both, term loan (upto a maximum cost of Rs.5 lakh) and micro financing (upto a maximum of
Rs.25,000/-) will be admissible under the scheme. Micro financing will also be done through self
help groups (SHGs) and reputed Non Governmental Organisations (NGOs).

3.3 The rate of interest chargeable from the beneficiaries will be as follows:-
(a)For projects upto Rs.25,000/- 5% per annum
(4%perannum for women beneficiaries)
(b)For projects above Rs.25,000/ 6% per annum
3.4 Where the rate of interest chargeable by the bank on loans will be higher than the rates
prescribed in the scheme, interest subsidy to the extent of the difference will be given to the bank
and this will be administered by NSKFDC/ other agencies identified by the Ministry.
4. Repayment:
The period of repayment loan will be three years for projects upto Rs.25,000/- and 5 years for
projects above Rs.25,000/-. The moratorium period to start the repayment of loan will be six
months. The State Channelising Agencies (SCAs) would distribute the funds within a period of
three months to the beneficiaries.

5. Subsidy:

5.1 Credit linked capital subsidy will be provided upfront to the beneficiaries in a scaled manner:
(a)For projects costing upto Rs.25,000 @ 50% of the project cost.
(b)For projects costing more than Rs.25,000/-, @ 25% of the project cost,
with a minimum of Rs.12,500/- and maximum of Rs.20,000/-
5.2 Beneficiaries will be allowed to avail second and subsequent loan from bank if required,
without capital subsidy and interest subsidy and other grants under the scheme.

6. Type of projects:

6.1 The beneficiaries are free to select any viable income generating self employment project.

7 Training:

7.1 Since the scavengers will be rehabilitated in non-traditional professions, they will require
training to acquire new skills and entrepreneurship capabilities. . The average training cost has
been taken as Rs.14,000 per beneficiary, which includes provision for training fee, kits and stipend
to trainees.

FOR DETAILS B.C NO-102/33, 102/120 DATED 26/.05/08 & 22/09/2008

33
SANDIPANI ONE PAGE MANAGER SERIES ADV. - GOVT SPON. SCHEMES /04 30.112013
Prime Minister’s Employment Generation Programme (PMEGP)
The Ministry of Micro, Small and Medium Enterprises ,Govt. of India, has launched a new credit linked subsidy
programme called Prime Minister’s Employment Generation Programme (PMEGP) by merging the two schemes that were in
operation till 31.03.2008 viz., Prime Minister’s Rojgar Yojana (PMRY) and Rural Employment Generation Programme (REGP) for
generation of employment opportunities through establishment of micro enterprises in rural as well as urban areas .PMEGP is a
central sector scheme and administered by the Ministry of MSME. The scheme is being implemented through Khadi and Village
Industries Commission (KVIC). Salient features of the scheme are as under;
Eligibility Conditions
(i) Any individual, above 18 years of age
(ii) There will be no income ceiling for assistance for setting up projects under PMEGP.
(iii) For setting up of project costing above Rs.10 lakh in the manufacturing sector and above Rs. 5 lakh in the
business /service sector, the beneficiaries should possess at least VIII standard pass educational qualification.
Other Features
a) Assistance under the Scheme is available only for new projects sanctioned specifically under the. PMEGP Existing / old
units are not eligible.
b) The maximum project cost has been fixed up at Rs. 25 lakhs under the manufacturing sector and Rs 10 lakhs in the in the
business/service sector.
c) Project cost will include Capital Expenditure and one cycle of Working Capital. Projects without Capital Expenditure are
not eligible for financing under the Scheme. However business/trading activities in the form of sales outlet permitted
only in NER,LWE affected districts , A&N islands ,provided products sold should not come under negative list Ref
BC 106/92 dt 05.12.2012
d) PMEGP is applicable to all new viable micro enterprises, including Village Industries projects except activities indicated
in the negative list of Village Industries.
e) Only one person from one family is eligible for obtaining financial assistance for setting up of projects under PMEGP.
The ‘family’ includes self and spouse.
f) Banks will take their own credit decision based on the viability of each project. No collateral security shall be insisted
upon in line with the guidelines of the RBI for projects involving loan up to Rs 5 lakhs and in respect of projects cleared
by the Task Force. The facility can be extended to loans upto Rs.100 lacs where CGTMSE cover is available.
g) Quantum and Nature of Financial Assistance Levels of funding under PMEGP
Categories of beneficiaries under PMEGP Beneficiary’s Contribution Rate of Subsidy
(of Project Cost)
Area Urban Rural
General Category 10% 15% 25%
Special(SC/ST/Minority/woman/Ex-service 5% 25% 35%
men/Phy.Handicapped, Hill &Border area
h) The Bank will sanction 90% of the project cost in case of General Category of beneficiary/institution and 95% in case of
special category of the beneficiary/institution, and disburse full amount suitably for setting up of the project.
i) The amount of Bank Credit will be ranging between 60-75% of the total project cost after deducting 15-35% of margin
money (subsidy) and owner’s contribution of 10% from beneficiaries belonging to general category and 5% from
beneficiaries belonging to special categories.
j) First installment of the loan will be released to the beneficiary only after completion of EDP training of at least 2 weeks.
k) The Margin Money (subsidy) released will be kept in the name of the Borrower in Term Deposit Receipt three years. No
interest will be paid on the TDR and no interest will be charged on the loan corresponding to the amount of TDR.
Though the margin money (subsidy) will be released by the designated Nodal Branch of the Bank, KVIC/State
DIC is the final authority to either accept the project / claim or reject, based on the parameters of the Scheme.
l) Margin Money (subsidy) will be ‘one time assistance’, from Government. For any enhancement of credit limit or for
expansion/modernization of the project, margin money (subsidy) assistance is not available.
m) Margin Money (subsidy) assistance is available only for new projects sanctioned specifically under the PMEGP.
Existing units are not eligible under the Scheme
n) 100% physical verification of the actual establishment and working status of each of the units, set up under
PMEGP, including those set up through KVIBs and DICs, will be done by KVIC.
PMEGP Online Application Tracking System
The Directorate of Information Technology, Khadi & Village Industries Commission, Mumbai has designed and
developed the web based PMEGP online application tracking to monitor the scheme and also tracking the status of application at
beneficiary level. The system will facilitate to view the application status at any point of time through internet and generate various
reports from time to time by implementing agencies, KVIC central office and Ministry of MSME. The system can track the status
of application right from submission and till adjustment of Govt .Subsidy.Any action of sanction/rejection/return etc is to be entered
in the prtal.
Mandated coverage of social security:As per GOI norms social security targets for SC 15%,STs 8.2% to be achieved under
PMEGP.As per BC 107/116 ,One para will be added under sceme guidelines: (Items/activities banned by GOI or competent
Govt. authority will be treatedunder negative list of PMEGP

34
 SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL/01 30.11.2013
STAR VEHICLE LOAN SCHEME
ELIGIBILITY:
Individuals/Pensioners - 24 times of Monthly Gross emoluments OR 2 times of Gross avg. Annual Income as per last 3 yrs.
ITRs
Others - Two times of avg. annual cash accruals as per last 3 audited B/S & P&L A/c of firm/co.
Farmers - Depending upon his Repayment capacity as is applicable in agricultural loans
Note: Advance can be granted jointly to two individuals combining their entitlement provided they are close relatives and vehicle
is registered in the name of one of the co-borrowers.
Age: Not to exceed 65 years at the time of availing loan (Entry age)
Net Take Home Income: Individuals- 40% of gross income. Others: DSCR min. 1.5
PURPOSE: For purchase of Two / Four Wheeler (incl.jeeps & vans); NEW / SECOND HAND
(Upto 3 Years Old). In case of electronic/battery operated vehicles these must be registered with RTO. Where registration with
RTO is not required, collateral security to be obtained
LIMIT: Max. limits for finance: Individuals (Resident in India):-
For Indian make vehicle: Rs. 25 lakhs, For imported vehicles: Rs. 75 lakhs.
For companies & corporate entities Rs. 100 lakhs (can be a fleet of vehicles)
For non- resident Indians Rs. 25 lakhs
For vehicles run on non conventional energy not requiring registration with RTO – Rs.50,000 for 2 wheelers & Rs.4.00
lakh for 4 wheeler
Note: more than one vehicle can be considered Within the above limits, provided the 1st a/c is in order, charge registered with RTO
& repayments are regular.
Type of Advance: D/L- T/L. Only D/L for 2nd hand vehicles
INTEREST: Rate of Interest as per extant H.O. guidelines from time to time
MARGIN: New Vehicles: Upto Rs.10 lakhs:- No margin on Ex-showroom price excluding comprehensive
insurance/taxes/registration charges (Refer BC No. 107/34 dated 22.05.2013)
>10 lakhs upto Rs. 25 lakhs:- 15% On Road price including comprehensive insurance/taxes/registration charges
>25 lakhs: 25% On Road price including comprehensive insurance/taxes/registration charges
For corporate/firms etc.:25%
2nd hand vehicles - 30% of depreciated Value/ value assessed by Valuer / sale consideration- whichever is lower.
PROCESSING CHARGES:For Individuals: Rs.1000/- One Time for loans upto Rs.25000/-
>25000/- to 25 lakhs one time 1.00% Min. Rs.2,000/- Max. Rs. 10,000/-
>25 lakhs one time flat 15000/-
Waived for: senior citizens, staff members, retired staff, pensioners drawing pension from Bank.
75% of the normal charges for individuals of rural areas availing loans from rural branches only.
For Partnership Firms &Corp. Borrowers: P.P.Charges will be double that of applicable to individuals.
In the case of car financing under Tie-up with Manufactures of Car (presently Honda,
GM Chevrolet,Volkswagan, Nissan, Skoda, Toyota, Mahindra, Mercedes, Ford, Fiat), Maruti Suzuki India Ltd., Hyundai Motors
India Ltd., Tata Motors Ltd. Sharing of applicable processing charges with the authorized dealers (including staff of authorized
dealers) is to be done as per guidelines vide HO Br. Cir. 106/146 dated 24.12.2012
REPAYMENT: New vehicles: Individuals- 4 wheelers- Max. 7 yrs. 2 wheelers-Max.5 yrs.
Corporate / firms- Max. 5 years. For second hand vehicles- Max. 3 years.
SECURITY: (i) Hypothecation of the Vehicle, Charge to be registered with R.T.O., (ii)Comprehensive insurance of the vehicle
with bank clause. (iii)Collateral Sec. is desirable for loans to individuals >25 lacs. Collateral security in respect of loans for vehicles
run on non-conventional energy & not requiring registration with RTO for limits > Rs.1.00 lakh
GUARANTEE: Required for loans > Rs.25 lakh & in respect of loans for vehicles not registered with RTO. Guarantee of Resident
Indian in respect of loans to NRIs
In other cases tangible collateral security of acceptable value can be obtained in lieu of guarantee.
DOCUMENTS REQUIRED FROM CUSTOMERS: -
Photograph; Proof of Income; Proof of Address; Third Party Guarantee; Performa Invoice
DOCUMENTS: -
1. Application-cum-proposal. 2. OD-194 (Guarantee Deed) 3.L-512, 4 .L-516 & L-515
5. Comprehensive Insurance Policy with bank clause
6. Letter addressed to Insurance Company for remitting claim directly to Bank in case of damages
7. Blank Transfer Forms in Blank in duplicate (Form No. 29 & 30)
8. Registration of Bank’s Charge on the vehicle with Regional Transport Authority.
9. Valuation Certificate for second hand vehicle from approved valuer.
10. Registration of charge with ROC in case of finance to companies.
11.A letter of authority by the borrower to debit the loan/ SB a/c with Intt./ Ser. Ch./ Ins. Prem.
12. Where guarantor’s vehicle is taken as collateral security, obtain another CHA-2 with modification
13. Employers undertaking for recovery of installment, OR post-dated cheques towards EMIs.
Care : In terms of BC No. 107/97 dated 28.08.2013, ‘on line’ verification of Rgistration in States where it is available, should
be taken to avoid Frauds etc.
In terms of BC 106/5 dt. 03.04.2012, processing charges can be shared with the dealers for car finance as below:
Other than Rural Branches Rural Branches
1% of loan amount max. Rs.10,000/- per vehicle 0.75 % of loan amount Max. Rs. 7,500/pm per vehicle
If wherever processing charge is to be shared with the dealer as above, concession in processing charge under tie up or under any
special offer is to be proportionately adjusted downwards.
Reference:- BC 106/5 Dt. 03.04.2012 (Master Cir.), BC 106/57 Dt. 30.06.2012, BC 106/79 Dt. 31.08.2012
BC 106/89 Dt. 12.09.2012, BC 106/146 Dt. 24.12.2012
Festival Bonanza vide BC No. 107/28 dated 07.10.2012 for two wheelers
Festival Officer vide BC No. 107/134 dated 15.10.2013 allowing concession in ROI and PP charges.

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 SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL /02 30.11.2013
STAR EDUCATIONAL LOAN SCHEME
1.Eligible Courses : (indicative list)
a) Studies in India :
 Graduation courses : BA, B.Com., B.Sc., etc. (Degrees awarded by Universities)
 Post Graduation courses: Masters & Ph.D. (awarded by Universities)
 Professional courses : (approved by AICTE/AIBMS/ICMR/IMC and/or affiliated to any University approved by
UGC/State Govt., Ministry of HRD, Govt. of India) : Engineering, Medical, Agriculture, Veterinary, Law, Dental,
Management, Computer, etc.
 Computer certificate courses of reputed institutes accredited to Department of Electronics or institutes affiliated to
university.
 Courses like ICWA, CA, CFA, etc. (only exam fees to the respective Institutes, in absence of regular course
curriculum).
 Courses conducted by National Institutes, like IIMs, IITs, IISc, XLRI, NIFT, NID, and other Institutes set up by
Central/State Govt.
 Courses offered in India by reputed foreign universities with prior approval of Head Office.
 Evening/Part-time courses of approved institutes.
 Other courses leading to diploma/degree, etc. conducted by colleges/universities approved by
UGC/Govt./AICTE/AIBMS/ ICMR, IMC, etc.
 Courses offered by National Institutes and other reputed private institutions with prior approval of Head Office.
(Authority for approval: GM (NBG)/HO
 Regular Degree/Diploma courses like Aeronautical, Pilot training, shipping etc. approved by Director General of
Civil Aviation/Shipping, if the course in pursued in India.
 Additional list of specific Institute approval as per annexure – I(A) of BC No. __________.
Matter of ‘Deemed Universities’ is subjudice with Supreme Court. Hon’ble court has directed to maintain status quo.
Hence, presently there are no restrictions on financing courses of reputed Deemed universities.
 Vocational/Skill development study off campus courses (Distance Education) & On site partnership programmes are
not eligible. Diploma/Certificate/Vocational courses – both in India & abroad are outside the purview of Education
loan scheme
b)Studies abroad: (Institutes/Universities upto world ranking of 3000 provided in website
www.webometrics.into/about.html only to be covered)
 Graduation : For job oriented professional/technical courses offered by reputed/State funded universities.
 Post Graduation : MCA, MBA, MS, etc. from State funded Universities.
 Courses conducted by CIMA – London, CPA in USA, etc.
 Degree/Diploma courses like Aeronautical, Pilot training, shipping etc. provided they are recognized by competent
regulatory bodies in India/abroad for the purpose of employment.
1. Student’s Eligibility:
 Should be an Indian National and the student/Parents should be KYC compliant.
 Should have secured admission for higher education courses in recognized institutions in India or Abroad after
completion of HSC (10+2 OR equivalent).
 The student should not have outstanding education loan from any other Institution.
 No Dues Certificate need not be insisted upon as a pre-condition for considering educational loan. However,
branches may obtain a declaration/an affidavit confirming that no loans are availed from other banks/financial
institutions.
 Submission of PAN Card should not be made a pre-condition for sanction/disbursement of Education Loan to
student(BC No.107/5 dated 04.04.2013)
 Cut of marks in qualifying examination : For General category – 60% & For SC/ST/OBC – 50%
 Sanctioning authority to satisfy about employment generation after course & consequent ability to repay.
 Management quota/seats are per se outside the purview of Education loan scheme. However, it may be considered
subject to:- i) Cut off marks for General category – 60% & for SC/ST/OBC – 50% ii) Min. margin of 25% iii)
Quantum of loan – Fee structure a approved by State Govt. or Regulatory body iv) Collateral of min. 50% of loan
amount. Sanctioning authority to satisfy that student has financial resources to meet the funding gap, if any.
 NRI students – Student should hold Indian passport & meet eligibility requirement. Tangible Collateral security of
100% enforceable in India.
 Employment oriented courses after 10th std. offered by approved/recognized college/institution:-
Course Cut of marks Max. loan amount
Teachers training 60% Rs.2.00 lakh
3 yrs. Diploma course in polytechnic 50% Rs.2.00 lakh
Nursing 50% Rs.2.00 lakh

36
2. Parties to the Loan: Who can be joint borrowers
 Parents/Guardians of the student. In case of married student, spouse or parents/parents in law. However, in case of
adverse credit history of the above mentioned Jt. Borrowers, Other person acceptable to the bank can be taken as Jt.
Borrower (after taking precaution) & such person should be relative of student & genuinely concerned about his well
being/education.
 The loan documents should be executed by both the student (if major) and the parent/guardian as joint-borrowers. In
case of minor student, security documents are to be executed by parent/guardian and upon student attaining majority,
fresh set of documents to be executed by both - parent/guardian and student jointly. An undertaking to be taken from
the parent/guardian to that effect.

3. Expenses considered for loan :

 Fee payable to college/school/hostel. *
 Examination/Library/Laboratory fee.
 Purchase of books/equipments/instruments/uniforms. $
 Caution deposit/building fund/refundable deposit supported by Institution bills/receipts. @
 Travel expenses/passage money for studies abroad.
 Purchase of computers/Laptops – essential for completion of the course. $
 Any other exp. required to complete the course, like study tours, project work, thesis, etc. $
 Life Insurance Premium for life cover of student/co-borrower for total tenure of loan.
* Whenever hostel accommodation of the institution/college is not available, branches may consider need based loan
for expenses on lodging/boarding arrangement made by the student.
* Fee payable to the College/Institute shall be as per the brochure/demand letter from the Institutions. Upward
revision of the College fees/Tuition fees, etc. needs to be considered, from time to time, with review of the account,
subject to compliance of other terms under items max. Quantum of loan, top up loan & margin.
@ Total not to exceed 10% of total tuition fees for the entire course.
$ Total not to exceed 20% of total tuition fees for the entire course. Reimbursement of fee is permissible if
sanctioning authority is satisfied about it after verifying bills/receipts.
5. Quantum of finance : Need-based finance subject to earning potential of the student after completion of course and
loan to be considered on the basis of individual student and not on family as a unit for all purposes.
Studies in India – Maximum Rs.10.00 lacs. Studies abroad - Maximum Rs.20.00 lacs.
6. Margin: Loan Upto Rs.4 lakh : Nil for both study in India & abroad
Above Rs.4 lakh : Studies in India : 5%
Studies Abroad : 15%
Scholarship/assistantship to be included in margin & margin needs to be brought-in on each disbursement.
7. Security:
Upto Rs. 4 lacs : No security. Parent (s)/ or Co-borrower as Jt. Borrower
Above Rs.4 lacs & upto Rs.7.50 lacs : Security in the form of a suitable 3rd party guarantee
Above Rs.7.50 lacs : Tangible Collateral security of suitable value in addition
to assignment of future income of the student for payment
of installments and co-obligation of parents/guardian as
co-borrowers.
Notes :
(i) The security can be in the form of land/building/Govt. securities/ Public Sector Bonds/Units of UTI, NSC, KVP,
and LIC Policy, gold, shares/debentures, bank deposit in the name of student/parent / guardian or any other third party
with suitable margin.
(ii) Wherever the land/building is already mortgaged, the unencumbered portion can be taken as security on 2nd
charge basis provided it covers the required loan amount.
(iii) In case the loan is given for purchase of computer, the same to be hypothecated to the Bank.
(iv) In case of Educational Loans to the kin of staff members, no collateral security is required irrespective of limit for
loans within the scheme norms. The parent/staff member should join as co-borrower. His/her P.F. Nominee should
also guarantee the advance for loans above Rs.4.00 lacs and appropriate documents obtained from employees/P.F.
Nominee for recovery of dues from Terminal Benefits.(HOBC 99/203 Dt. 20.03.2006).
At the time of retirement of staff members who have taken education loan for their wards, the account should be
reviewed at appropriate level without insisting for closure of the a/c. and continued on terms as applicable to Public.
1. Rate of Interest: As per extant HO guidelines from time to time.
Concession: 0.5% for engineering/medical/management studies and for girl students additionally 0.50 % upto
Rs.50000/- and 1 % for loan above Rs.50000/-, however maximum ROI concession for girl student is restricted to 1%
subject to min. Base Rate (BR).
In addition to above 1% interest concession may be provided for loanees, if the interest is serviced during the study
/moratorium period. The interest concession for servicing of interest during moratorium is available during
study/moratorium period. In any case total ROI concession not to exceed 2% subject to min. BR. This interest refund
on account concession to be effected on quarterly basis. (Normal interest applicable from the date of commencement
of repayment).

37
 Simple interest to be charged during the repayment holiday/ moratorium period.
The accrued interest during the repayment holiday period to be added to the principal and repayment in equated
monthly installments (EMIs) be fixed at the end of moratorium period.
Penal interest @ 2% to be charged for loans above Rs. 4 lakhs for the overdue amount and Overdue period.
Time Limit for disposal of Educational Loan Application:-
Studies in India Period within which to be disposed of
Upto Rs. 4.00 lakh One week
Above Rs. 4.00 lakh upto Rs. 7.50 lakh Two weeks
Above Rs.7.50 lakh Four weeks
Studies abroad Four Weeks
Interest Subsidy Scheme: Students belonging to Economically Weaker Sections (EWS) with family annual income is
less than Rs.4.50 lacs from Scheduled Banks under the IBA formulated education loan scheme.
Family Income: From all sources being less than Rs.4.50 lacs annually. List of Authorities who can issue Income
Certificate in various states and Union Territories is given in Cir. Letter No. 2011-12-156 dated 01.12.2011.
This scheme is applicable only for Technical education and Professional streams from recognized Institutions in India
(any course financed as a deviation from the scheme is not eligible for the subsidy). See List vide Cir. Letter No:
2010-11/109 dated 29.07.2010
Implementation: Academic year 2009.10, starting w.e.f 01.04.2009. Interest payable for the period of moratorium
only. Implemented only where the state government has communicated the Certification authority for issuing Income
Certificate under the scheme. Claims can be made only after the student submits the Income Certificate and enters into
an agreement by proper documentation duly signed by the student and the Parents/Guardian. Branches to calculate the
interest for academic year 2009-10 i.e. disbursement year 2009-10, at the applicable rate less 1% interest concession
only for the amount disbursed during the year 2009-10. Canara Bank is the Nodal Bank.
Detailed Procedure/Claim format/Other Instructions are available in Cir. Letter No.2010-11/210 dt.08.12.2010
9. Appraisal/Sanction/Disbursement:
No application for educational loan received should be rejected without the concurrence of the next higher authority -
minimum AGM at Z.O. The loan to be disbursed in stages as per the requirement/demand directly to the
Institutions/Vendors of books/equipments/ instruments to the extent possible.
To facilitate proper monitoring of educational loan, the students should be requested to approach the nearest branch
of a bank from their residence for seeking educational loan.
10. Repayment:
Repayment holiday/Moratorium: Course period + 1 year or 6 months after getting job, whichever is earlier.
Max. Upto 7 years for loan amount upto Rs.7.50 lakh & upto 10 years for loan amount > Rs.7.50 lakh. If the student is
not able to complete the course within the scheduled time, extension of time for completion of course may be
permitted for a maximum period of 2 years. If the student is not able to complete the course for reasons beyond his
control,sanctioning authority may at his discretion consider such extensions as may be deemed necessary to complete
the course.In cases where the student continues further higher studies with or without Bank loan, repayment of
existing loan may be appropriately rescheduled, after due verification.

12. Processing charges: No processing for loans study in India. For study abroad – Rs.1,000/- to be refunded once the
actual loan is availed. One time charges for any deviation from the scheme norms including approval of course outside
scheme: Upto Rs. 4 lac- Rs. 500/-, > Rs.4.00 lakh & upto Rs. 7.5 lac- Rs.1,500/-, > Rs.7.50 lakh & upto Rs. 20 lac-
Rs. 3,000/- . No charges for staff members.

14. Existing ‘SHIKSHA SURAKSHA’ has been withdrawn w.e.f. 31.07.2013 with new plan called ‘SHIKSHA
SURAKSHA 2’ w.e.f. 05.08.2013 – main feature (premium reduced from 25% to 40% over the old Plan) in tie-up
with SUD Life Insurance Co. (Refer Circular Letter No. 2013-14/123 dated 29.08.2013).

(Guidelines for loan disbursement please refer to BC No. 107/34 dated 22.05.2013.)

38
 BOI STAR VIDYA LOAN SCHEME
Target group of students Financing education loans to bright students of premier educational institutions in India –
Engineering/Medical/Law/Management.Indian nationals securing admission through
entrance test/selection process
Quantum of loan For institutions in list A – max. Rs.20.00 lacs for 8 IIMs and ISB, Hyderabad
For institutions in list B - max. Rs.10.00 lacs
For institutions in list C- max. Rs. 7.50 lacs
Course Covered Regular full time Degree/Diploma courses, Full time Executive management courses.
(Certificate/Part time courses are not permitted)
Security No collateral security. Suitable Third Party Guarantee for loans above Rs.4.00 lacs and
Co-obligation of parents/guaradians as co-borrower in addition to assignment of future
income
Margin Upto Rs.4.00 lakh – Nil. >Rs.4.00 lakh – 5%
Repayment Loan upto Rs.7.50 lacs – 10 years
Loan over Rs.7.50 lacs – 15 years
Other term/conditions All other terms of Star Education Loan Scheme shall be applicable
Reference: Br. Cir. No. 105/63 dated 02.07.2011

STAR EDUCATIONAL LOAN FOR VOCATIONAL STUDIES SCHEME

To extend education loan for vocational courses offered by ITIs/ITCs/Polytechnics

Purpose/Objective of & such other technical institutions/bodies in tune with GOI initiative in skill
the scheme development & consequent need to provide institutional funding to students
undergoing such skill development courses in recognized institutions
Eligible/Target Indian national having secured admission for recognized course run by
customers Govt./Organization supported by Skill Development Corpn. & leading to
Certificate/Degree/Diploma issued by Govt. organization or recognized by Govt.
Eligible courses Courses of duration 2 months to 3 years run or supported by Govt or run by
organization supported by Govt.
Eligible max. Need based finance with max. limits as under:-
quantum of loan Course duration upto 3 months – Rs. 20,000
Course duration of 3 to 6 months – Rs. 50,000
Course duration of 6 to 1 year – Rs. 75,000
Course duration > 1 year – Rs.1,50,000
In case of courses above 1 year, higher limit by 50% of above may be considered on
merit by ED & above
Eligible expenses Tuition/Course fees
considered for Examination/Library/Laboratory fees
financing Caution Deposits
Purchase of Books/Equipments/Instruments
Any other reasonable expense found necessary for completion of course
Being localized courses, expenses for lodging & boarding may not be necessary.
However, such expenses may be considered on merit, wherever found necessary
Margin Nil
Rate of Interest (ROI) Same as that is applicable under Normal Educational Loan Scheme for loans upto
Rs.7.50 lakh
Present Processing Nil
Charges
Moratorium period & Moratorium period:-
Repayment For courses of duration upto 1 year – Course period + 6 months
For courses of duration > 1 year – Course period + 12 months
Repayment:- (After initial moratorium period)
Loans upto Rs.50,000 - upto 2 years
Loans of Rs.50,000/- to Rs.1.00 lakh – 2 to 5 years
Loans > Rs.1.00 lakh – 3 to 7 years
Security No Collateral security or Third party guarantee. However, Parent to execute security
documents along with student as joint borrower
Other terms & All other terms & conditions as applicable to Bank’s Normal Educational Loan
conditions Scheme.

Reference: BC 106/60 Dt. 07.07.2012, BC 106/91 Dt. 13.09.2012

39
 SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL /03 30.11.2013

STAR VIDYA CARD SCHEME

The Card is exclusively meant for students of age15 years and above .This is essentially a debit card which can be
used through Banks ATM and also through ATM of other Banks. Issuance of Star Vidya Card will require entering
into an arrangement with Educational Institutions, assessing their needs vis-à-vis the number of students to whom the
card is to be issued, their complete details and the locations, within the educational premises, where the institutions are
desirous of installing EDC terminals. The card will be PIN based for usage on ATMs and signature based for usage on
EDC Terminals

ELIGIBILITY-The card can be issued to students of eligible institutions (who have entered into an agreement with
the Bank) and having an account with any of our networked branches .The card so issued will be customized for
individual educational institution and in addition to students name, admission /roll number, telephone number,
photograph, the card will also bear the logo, name ,telephone number of the institution

VALIDITY-The card will have a validity of 6 years from the date of issuance ,so that the student can use the card
throughout his/her studies in that particular institution.

CHARGES.
Transactions on our own ATMs are free of charges. Charges for usage on ATMs of other Banks as per RBI / Bank’s
guidelines from time to time.

FACILITIES- Students can draw cash upto Rs.1,000/- per day from the ATMs and transact upto Rs.10,000/- per day
on EDC terminals installed in campus of the educational institution, subject to availability of sufficient balance in their
account

BENEFITS TO THE EDUCATIONAL INSTITUTION I) Physical handling of cash with attendant risks like
pilferage, loss, etc. avoided. II) Daily accounting of cash physically, done away with as a statement of amount
collected under each EDC Terminal is available at the end of the day with individual entry details III) Customized
MIS to the institution viz. Usage at different EDC Terminals in a day / month by a student, daily information of
amounts collected at various EDC Terminals at the end of the day etc. are available
BENEFITS TO STUDENTS
I) The card will serve as an Institutional Identity Card. II) Need not carry cash and wait in long queues for
remitting fees etc. in educational institution campus. III) Details / record of spending in the campus is readily
reflected in their account with the bank.
II) THE COST OF THE PROJECT TO BE CHARGED TO THE EDUCATIONAL INSTITUTION--I)-
cost of card @ Rs.25/- each .ii)Rent of each EDC Terminal Rs.550/- per month and commission @ 1% on the
volume of business captured by the terminal. iii) Program and Data Management cost, payable to Service
Provider, Rs.15/- per card per month. The above charges have to be recovered by the concerned branch, while
cost of card and EDC commission shall accrue to the Bank, EDC rent and Programme management cost is to
be paid to Service Provider.
BENEFITS TO OUR BANK ON ISSUANCE OF STAR VIDYA CARDS ---
i) Card issuance and other charges are recovered.
ii) Since the educational institution and the students have necessarily to open their accounts with our networked
branches it will boost our low cost deposits.
iii) Our association with educational institutions will open new vistas amidst management, faculty, staff and
students of the educational institutions and the parents of these students for cross selling our various products.
The student data and their account data with our branch, along with the physical photograph and signature of the
student should be forwarded to the Service Provider M/s YCS, Chennai for issuing of Star Vidya Card.

For further details refer HOBC No 100/3 dated 08.04.2006

40
 STAR MONEY CARD

Star Money Card is a photo Identity Credit Card issued to students availing Educational Loan with limit above
Rs.4.00 lacs to meet their short term requirements such as purchase of books, note books, stationery, booking of train
tickets, hostel expenses, etc., Borrowers of both existing and new education loan are eligible. In the case of existing
education Loan borrowers, the loan account should be a standard asset. Main card is to be issued to the co-borrower
and add-on card to the student (whether minor or major). In case the co-borrower does not need the card, the card can
be issued to the student in his name but the charge account should be of co-borrower. All KYC norms are to be
followed. Pan card or Form No. 61 ( for Agri. Co-borrower ) of co-borrower and not of student to be obtained.
Validity : The card is initially valid for 3 yrs. and can be renewed thereafter subject to satisfactory conduct of the
charge account. Cash Withdrawal : 50 % of spending limit – Max. Rs.5000/- per card. At the time of processing of
education loan application the matter regarding requirement of Star Money Card is to be discussed with the co-
borrower and the student. Sanction of credit card shall be automatic built in facility with Education Loan. Sanction
Limit shall also include the spending limit proposed to the co-borrower and the student. Document shall be obtained
fully for the overall sanction limit. A copy of India Card application forwarded to HO/Card Products Dept for issue of
STAR Money Card shall be kept with educational loan documents. In case debit to charge account is not cleared
within 30 days, the debit balance on account card is to be cleared by way of transfer of amount equivalent to credit
card debit plus actual interest for normal TOD (not SB Credit card TOD) from education loan account of the borrower.
Card has to be hot listed if the debit in education loan is not cleared within 45 days.
Spending Limit for the Card:
Educational Loan
Student/coborrower Max. Spending Limit
Limit
Above Rs. 4 lacs and Co borrower Rs. 5000
upto Rs. 7.50 lacs Rs. 5000 Total Rs. 10,000
Student (Add on Card)
Above Rs. 4 lacs and Coborrower not requiring card, student Rs. 5000
upto Rs. 7.50 lacs to be issued main card
Above Rs. 7.50 lacs Coborrower Rs. 15,000
Student (Add on Card) Rs. 10,000 Total Rs. 25,000
Above Rs. 7.50 lacs Coborrower not requiring card, student Rs. 10,000
to be issued main card
Above Rs. 10 lacs (for Co borrower Gold card*
studies abroad) Student Borrower Gold card – International*

*Automatic sanction is not envisaged (HO. Cir. 103/158 dated 02.01.2010).

41
 SANDIPANI ONE PAGE MANAGER - SERIES ADV-RETAIL/04 30. 11.2013
STAR HOME LOAN SCHEME
ELIGIBILITY:
 Customers who are in permanent salaried employment / Professionals/ Self Employed with Regular Income/Group of
individuals/ Prop. & Partnership firms/Corporates/HUF/NRI-PIO/Staff Members.
 Credit Rating to be arrived at as per extant guidelines. Presently we have sheet with min. 20 marks criterion.
 Ordinarily for salaried persons – upto the age of retirement & for others – 65 years. The maximum age mentioned
above is not the entry age but the age by which entire loan is to be repaid. In case of joint account cases, age of
senior proponent is to be reckoned for deciding outer age limit for repayment. Deviations by SZLCC & Above.
PURPOSE:
 (i) To Purchase/Construct House/Flat on ownership basis.
 (ii) To Repair / Renovate / Extend existing house/flat.
 (iv) Composite loan for purchase of plot and construction of house thereon within a max. period 18 months (in
exceptional cases 24 months to be permitted by ZM). No loan only for the purchase of plot of land.
 For 2nd or subsequent sale, the flat/house should have future life of at least 1.5 times of stipulated repayment
period. Future life to be certified by Bank’s panel valuer
 LIMIT / QUANTUM: - (Finance up to Rs. 25.00 lakhs to be covered under PRIORITY SECTOR)
 For construction / Purchase of House/ Flat (Amt.in Rs. Lakh) Maximum
At Mumbai, Delhi, Kolkata, Chennai. 500.00
At other places 300.00
 For Repairs/ Renovation/ Extension/addition of house/flat 50.00
 For Purchase of Plot under Composite loan 100.00
 For furnishing of house/flat (15% of loan amount) Max. 5.00 (This is to be sanctioned as a
separate personal loan with ROI as applicable to Home loan with max. repayment period of 10 years with security of
extension of EQM/Mortgage).
 For payment of insurance premium on the life of the borrower without any ceiling and to be considered over and above
the normal project cost and normal eligible quantum of finance.
Salaried individuals -72 times of Gross Monthly Salary OR 6 times of gross annual income based on ITRs.
Self employed/professionals/individuals engaged in trade/commerce/business* -6 times of Gross Annual Income based on ITRs.
Prop. / Partner firms/ Corporates/ HUF* - 6 times of Cash Accruals (PAT + Depreciation) as per BS & P&L A/cs
*Adding back the depreciation to net income, please refer BC No. 107/105 dated 12.09.2013 for details.
Farmers/Agriculturists – Where ITR is not filed/not required to be filed, assessment of income based on net income from farm,
other agricultural & allied activities & depending upon repayment capacity of the proponent can be assessed by the branch.
Net take home Pay/income:- (Net of EMI of the proposed loan)
For Gross monthly income upto Rs.1.00 lakh – 40% of Gross monthly income
For gross monthly income > Rs.1 lakh & upto Rs.5 lakh – 30% of gross salary/income
For gross monthly income > Rs.5 lakh – 25% of gross salary/income
In case of firms/ corporate- DSCR min. 1.5
Deviations by SZLCC & Above
Loan for 2nd House:-2nd Home loan can be considered at the level of Zonal Manager of all zones provided (i) second house to be
located at a different place from that of the existing house and/or (ii) to meet the growing needs of the family to accommodate aged
parents / educating children or (iii) first housing loan is repaid before availing the second home loan.
MARGIN: Irrespective of quantum of Margin for 1st house Margin for 2nd/ subsequent house
loan Upto Rs.20 lacs 15% 25%
>20 upto 75 lacs 20%
>75 lacs 25%
Margin to be calculated on the pure cost price of the flat/house excluding stamp duty, registration
charges etc.

RATE OF INTEREST: As per extant HO guidelines from time to time. ROI is linked to Base Rate (BR) on floating basis. Our
Bank does not offer Home loans on fixed rate interest basis. Penal Interest: On the overdue amount /defaulted installments @
2% per annum.(HOBC 101/149 of 5.11.07)
Interest subvention:-
In terms of Br. Cir. Letter No. 2011-12/106 dated 22.09.2011, interest subvention @ 1% is available on eligible Home loans upto
Rs.10 lakh (with unit cost not exceeding Rs.20 lakh) for loans sanctioned and disbursed during the period 1.10.2009 to 31.03.2011.
The criterion has since revised to Home loan amount upto Rs.15.00 lakh (with unit cost not exceeding Rs. 25 lakh) & the scheme
has been extended for the F.Y. 2012-13
REPAYMENT: Max. Repayment period as under:-
For New construction/New purchase from builder 30 years including moratorium period
2nd purchase of house/flat Max. 25 years with no marotorium
Repairs/Renovation/Addition/Alteration 10 years including moratorium of 6 months
Repayment period for service persons as well as others upto the age of 70 years. In any case of salaried person, sanctioning
authority to be satisfied about the post-retirement repayment capacity of the applicant and should be adequately brought out in
the proposal (Authority for deviation in age is SZLCC and above).
DELEGATION: As per extant HO guidelines from time to time.
REIMBURSEMENT : Wherever reimbursement is considered, the borrowers’ margin should not be less than 25% of pure cost of
the house/flat.
CARE : Guidelines for loan disbursement refer to BC No. 107/34 dated 22.05.2013.
PROCESSING FEES: For Individuals:- (ONE TIME)
All Loans - 0.25% of loan Min.1, 000/- & max. 20,000/- (inclusive of Service Tax –S.T.)
For individual borrowers from rural areas from rural branches- 75% of normal charges
For Partnership Firms & Corporate Borrowers:- PPC will be double of that applicable to individuals.

42
Documentation charges: One time Rs.1,000/-
Charges for deviations from scheme norms: Rs.5,000 per deviation
PREPAYMENT CHARGES – No prepayment charges if the a/c is closed prematurely out of borrower’s own sources. No
prepayment charges including take over by other Bank/F.I. for home loans under floating rate option. However, for loans under
fixed rate option, for take over by other Bank/F.I., prepayment charges @ 0.65% p.a. on outstanding loan amount for
remaining maturity of loan subject to max. 2.25% of outstanding loan amount are applicable.
Conversion charges: Conversion of fixed loan to floating or vice-versa is allowed subject to payment of certain charges – Fixed to
Floating 0.25% p.a. on O/S; Floating to Fixed 0.40% p.a. on O/S balance, Max. 2.10%
No charges for issuing in principle sanction letter.
SECURITY: EQM or Legal mortgage of the house/flat financed. Third Party Guarantee not to be insisted upon where valid &
enforceable Mortgage is available immediately before or at the time of disbursement. Also Third party guarantee is not required
where property to be financed is funded & mortgaged with our Bank under project finance to the Builder & financing Branch’s
charge is duly noted with the branch which has financed the project.
DOCUMENTS REQUIRED FROM CUSTOMER: - Loan Application along with CBD-23 of Borrowers & Guarantors, Photo
of Borower/Guarantor, Title Deeds of Plot/Flat/House, Estimate of construction cost, Sale Agreement with Builders/Seller,
Approved Map, Location Map, Status Report along with Statement of operative bank a/c for last 6 months duly authenticated by
the bank (in case of new customer-borrower), Income Tax Returns, Salary Slips, FORM 16.
Accident Insurance cover for Home loan borrowers:-
In terms of HO. Cir.letter No. 2011-12/231 dt.13.3.2012, Bank has taken a Group policy No. 261500/42/11/8200002371 dated
01.03.2012 to cover the risk under Personal Accident (Death & permanent disability) for all our home loan borrowers at bank’s
cost. The free cover is available to all eligible home loan borrowers except the loan accounts opened under scheme code LA 752
for whom separate life insurance cover is available. Branches to submit claims directly to National Insurance Co. Ltd. (NICL) at
Mumbai office. This is USP of the scheme which saves family of the home loan borrower in case of his death or permanent
disability due to accident.
DOCUMENTS: -
1. Term Loan Agreement L-513(revised). 2. L-515 3. Bearer letter(s)
4. Affidavit cum Undertaking L-517 (H.O. Br. Cir. 100/159 of 08.01.2007)
5. Letter of guarantee duly signed by the guarantor/s( OD-194 ).
6. Original Title Deed / Share Certificate. 7. Search / Title Investigation report from an approved advocate for 30 years.
8. Extract of record of rights and plan specification of property as approved by local authority (Copy of Approved Plan).
9. Estimate of Construction / Valuation Report from approved Architect / Valuer
10. For salaried persons, authority letter to employer, for deduction of install. from his/her salary. or post dated cheques.
11. In case of self-employed persons, an undertaking to deposit with the bank 24 post dated cheques every two years,
12.A letter from the builder/promoter/vendor that all advances and dues of similar nature on the property have been paid, necessary
permission from the concerned authorities for developing the property have been obtained.
13.Insurance policy for the cost of house/ flat above plinth level duly endorsed in favour of the bank.
14. Equitable Mortgage of the property by deposit of title deeds and recording of oral assent / Legal Mortgage.
15. Lette4r of authority from borrower authorizing bank to pay insurance premium on Life policy & asset policy as also recovery of
installment & interest to the debit of borrower’s a/c.
16. Copy of Sanction conveying letter duly acknowledged by the borrowers/guarantors.
Delinked from Group concept:- Home loans upto Rs.500 lakh are delinked from group concept.
Compliance with guidelines about due diligence/Title opinion cum non-encumbrance report/valuation report of the
property etc. to be ensured as enumerated in master BC.
CIBIL Report: - Master BC guidelines to be adhered to.
Home loan for 2nd House can be considered even when existing Home loan account is continuing if the proponent is eligible for
proposed Home loan, the existing Home loan account is of standard category & the proponent has adequate repayment capacity to
meet repayment obligations for both the loans. Delegation: RBC. Delegation of SZLCC & Above for proposals beyond delegation
of RBC & proposals of branches not attached to RBCs. Home loan for 2nd house can be considered by normal delegated
authority provided no Home loan is existing on the date of sanction of loan for 2 nd house.
Home loan for 3rd & subsequent house/flat:- Can be considered to eligible applicants, singly or jointly by ZLCC & Above.
However, applicants should not have more than 2 Home loan accounts (singly or jointly) at the time of sanction & both the
accounts should be of standard category. The above condition is not applicable where the name of a person is added as joint
borrower for family reasons but his income is not reckoned for calculation of eligible quantum of loan or repayment is not paid out
of his income.
RESTRUCTURING of Star Home Loan Accounts
Bank may provide maximum period for repayment of Restructured Home loan as under :-
Original repayment period Total repayment period for restructured accounts
Upto 5 years Upto 10 years
5 to 10 years Upto 17 years
10 to 15 years Upto 25 years
15 to 20 years Upto 25 years
Maximum repayment period upon restructuring of the loans needs to be revised keeping in view repayment capacity of the
borrower so as to ensure that total Repayment period on restructuring (including expired portion of the repayment) does not exceed
above limits & in any case 25 years (including the moratorium, if any). In any case repayment not to extend beyond the period of
retirement of the borrower or on his reaching 65 years of age, whichever is earlier as provided under the scheme norms.
Rate of Interest on Restructured Home Loans for total repayment period exceeding 20 years (i.e. 240 EMIs) shall be minimum 25
bps higher than the rate applicable for 15 to 20 years.
The appropriate higher bucket ROI will be applicable for the further repayment period of restructured loan. Needless to add that
bank’s usual guidelines of obtaining specific request letter from borrowers & necessary documentation including obtention of
Renewal documents (L 444C/L444D) for higher ROI duly consented by all Borrowers & Guarantors should be complied with.(
HOBC 102/194 Dt. 06.02.2009 )
Reference: Master BC 106/6 Dt. 03.04.2012, BC 106/145 Dt. 24.12.2012
For Festival Offer – concession in ROI and applicable charges refer BC No.107/134 dated 15.10.2013.

43
 STAR DIAMOND HOME LOAN SCHEME
(For Home loans > Rs.5.00 crore in specified major cities)

Star Diamond Home Loan Scheme is an extension of Star Home Loan Scheme
Scheme ceiling of Rs.5.00 crore in metros & Rs.3.00 crore in other places of Star
Home Loan Scheme was restricting financing higher limits to HNIs
Objective of the
Phenomenal growth of HNIs consequent upon economic liberalization
scheme
Cost of houses/flats touched astronomical level in metros & major cities
To prevent the business from going to private banks
Opportunity to enter life of rich, influential HNIs & can be partner in their growth
Target customers HNIs, Firms/ Corporates for their Partners/Directors with average annual gross
income of Rs.1.00 crore & above based on audited Balance sheet/ITRs during last
3 years
Quantum of loan: > Rs.5.00 crore (Home loans upto Rs.5.00 crore to be covered
under Bank’s normal Star Home Loan Scheme. This scheme is for loan amount
exceeding Rs.5.00 crore)
Location of House/flat: Metros & major cities – Mumbai/New Delhi & Delhi
NCR/Chennai/Kolkata/Bangalore/Ahmedabad/Hyderabad & Pune

Entry level norms For individuals: As per Home Loan model (Rating sheet with min. 20 marks)
For firms/ corporates: As per applicable SBS/MC/LC model
Net Take Home Net Take Home pay/Income (Net of EMI) for individuals: min. 25% of Gross
Pay/Income salary/income
For firms/corporates: min. DSCR of 1.5

Margin 20% on the pure value of property, i.e. cost of

construction/acquisition/extension/renovation without stamp duty, registration
charges, taxes, service charges etc.

Rate of Interest (ROI) As per Star Home Loan Scheme – Extant ROI in terms of HO guidelines from time
to time

Present Processing One time Rs.50,000/- (all inclusive) or maximum as per Star Home Loan Scheme
Charges whichever is higher

Delegation As per Individual/group exposure

G.M. (H.O./RBD) & above
Authority for approval of deviations in any of the above major norms – E.D.

Other terms & All other norms – As per Star Home Loan Scheme
conditions
Reference: BC 106/32 Dt. 12.05.2012, BC 106/36 Dt. 19.05.2012

44
 SPECIAL STAR HOME LOAN SCHEME
(Scheme code LA-755) ,Where immediate mortgage is not Available)
Objective of the Except Mumbai & Maharashtra, in other parts of India, Agreement for Sale is normally not
scheme & registered by payment of full ad-valorem stamp duty. Instead Sale Deed is registered on
coverage completion of the flat. Under existing Star Home Loan Scheme, our branches could not finance
Home loans for want of mortgage at the time of financing. Other Banks were financing resulting in
loss of business to us. Hence, special scheme introduced. This scheme is applicable to the states
(except Maharashtra) where undivided share in the property is not registered.
Separate Scheme code LA-755
Target borrowers All existing customers with satisfactory track record for 3 years
All existing Diamond customers
Term Deposit customers with average deposit of Rs.5.00 lakh during last 3 years
New customers with established source of regular income such as confirmed employees of Central
Govt./State Govt./PSUs, professionals like Doctors, C.A.s with average annual gross income of not
less than Rs.5.00 lakh during last 3 years & after due compliance with KYC norms
All permanent employees of Public/Private sector maintaining their salary accounts with branch.
All BOI Credit card holders with satisfactory track record during last 3 years
HNIs with immovable assets of Rs.20.00 lakh & after due compliance with KYC norms & due
diligence from outside agencies
Only for approved Financing in only those projects of reputed builders which are duly approved for financing by
projects of reputed G.M. (NBG). Individual proposals can be sanctioned as per extant delegation guidelines
builders Projects of only established/reputed builders with undisputed repute & proven track record &
having successfully completed at least 3 projects in the past
Project should be approved by some other Public sector Bank OR reputed Pvt. Sector
Bank/H.D.F.C.
Max. quantum of For small cities & towns (Tier II & Tier III cities)
loan Individual flat with min. project cost of Rs.12.00 lakh & min. loan of Rs.8.00 lakh
For metros & major cities
Individual flat with min. project cost of Rs.30.00 lakh & min. loan of over Rs.20.00 lakh
Security Creation of EQM is deferred for 36 months from first disbursement or till completion of the
Documentation project/flat OR registration of Sale Deed, whichever is earlier. Till that time following documents
to be obtained
Allotment letter in fovour of borrower from the builder
Unregistered Tripartite Agreement among Builder, Borrower (flat purchaser) & Bank. This is to be
duly vetted by Zone’s Legal Dept.
Unregistered Sale Agreement between Builder & Borrower along with Power of Attorney from
Borrower authorizing bank to pay stamp duty/registration charges to the debit of borrower’s
account & to create mortgage on his behalf. This should also be vetted by Zone’s Legal Dept.
Confirmation from Builder confirming Bank’s charge over the flat financed
Undertaking from builder about non- encumbrance & undertaking not to create charge over the flat
in future without prior approval of the Bank
Suitable undertaking from borrower to create EQM immediately after completion of flat
NOC from other bank in case the project has already been financed by them under project finance
(NOC for partial release of their charge over the flats financed by us)
Status Reports on Builders from their existing bankers
All necessary approvals from Govt. & Municipal authorities should be in place
Margin Min. 25% on the pure value of property, i.e. cost of
construction/acquisition/extension/renovation without stamp duty, registration charges, taxes,
service charges etc.
Other important i) Only cases where immediate mortgage is not available to be covered. Such cases not to be
conditions covered under any other special scheme offering special concessions
ii) Search Report from two independent panel Advocates & Valuation Report from two
independent valuers
iii) Strict adherence to Due diligence
iv) Separate record at Z.O. for tracking purpose
v) Compliance with all other guidelines of Star Home Loan scheme
vi) Regular monitoring: Projects under the scheme to be monitored regularly on quarterly basis by
the zone under whose geographical jurisdiction the projects come & should also advise to other
nearby zones who are likely to finance in those projects due to geographical proximity
Rate of Interest Normal ROI as per normal Star Home Loan Scheme (As per HO guidelines from time to time).
(ROI) However, ROI @ 1.00% higher than normal rate to be charged from inception of account in case
of borrower’s failure to created mortgage within 36 months of first disbursement. Suitable
undertaking to be obtained from borrower in this regard & to be kept on record
Secured exposure To be treated as secured exposure for delegation, asset classification & other related issues
Delegation As per Individual/group exposure
G.M. (H.O./RBD) & above
Authority for approval of deviations in any of the above major norms – E.D.
Other terms & All other norms – As per Star Home Loan Scheme
conditions
Reference: BC 104/11 Dt. 28.04.2010, BC 105/82 Dt. 11.08.2011

45
SANDIPANI ONE PAGE MANAGERSERIES ADV-RETAIL/ 05 30.11.2013
STAR LOAN AGAINST PROPERTY
Objective To meet the credit needs of trade, commercial activity, other general business/ profession, as also for
their bona fide requirements; educational expenses of family members including near relatives;
repairs/renovation/extension to the residential/commercial property; @ purchase / construct
residential house / flat, purchase of a Plot of land for construction of house/premises for
business/commercial use; Repayment of existing loans availed from other Banks / FI’s conforming to
the extant guidelines regarding “takeover” of account.
Suitable declaration should be obtained from the applicant regarding the purpose;
The facility should not be extended for speculative purposes including investing in equities & to the
builders / developers / promoters / real estate agents for real estate activities such as purchase of
land / construction with an intent to sell or holding real estate stock for sale / re-sale purposes;
@ Advance to be based on mortgage of another property already owned by the proponent.
Other eligible purposes which were part of erstwhile Star Mortgage Loan with specific permission of
the Zonal Manager and above.
Target People engaged in trade, commerce and business, professionals, self-employed, individuals with high
customers net worth, salaried people, Agriculturists, proprietary firms, Partnership firms, Companies (Pvt. /Public
Ltd.,) HUFs (excluding partnership firms where HUF is a partner), Societies, Staff members, NRIs,
subject to compliance of Bank’s/RBI guidelines.
NBFC, Trusts, Partnership firm where HUF is a partner is not eligible for advances under the
scheme.
Max age of For salaried persons – max. 60 years
proponent For non-salaried/self employed – sanctioning authority may relax by 10 years till 70 years
In case of loan/reducible overdraft, age limit is the maximum age at the end of the repayment Period; It
means the entire loan is to be liquidated by the above age.
Deviation in age – beyond limits as above may be permitted by ZLCC and above.
Age Limit also apply to properietory concerns. It is not an entry age.
Type of DL/TL/OD (Reducible)/OD (Non-Reducible)
Advance Individual – Salaried/Self-employed/professionals/Doctors are not eligible for OD(Non-Reducible).
Quantum of loan based on value of security & repayment capacity of proponent. For salaried
individuals & self employed –professionals – max. Rs.500 lakh (DL/TL) and Rs.200 lac as
Overdraft(Reducible). For Doctor/s (in case of joint accounts all joint accountholders to be doctors)
Max. Quantum Max. Overdraft (Reducible) is Rs.500 lac. For others i.e. Proprietorship, partnership firm and
of loan /limit companies – Max. Rs.500 lakh [DL/TL/OD (Reducible & Non-Reducible). For farmers, agriculturists and
dealers in agricultural inputs – max. Rs.10 lakh [DL/TL/OD (Reducible & Non-Reducible)] and can be
extended upto Rs.25 lacs with prior clearance from GM, NBG. (Ref. BC No.107/140 dated 22.10.2013 and
107/155 dated 07.11.2013).
Eligible Salaried persons - 48 times of average net emoluments (take home salary) based on salary slip/Form
Amount 16/Income Tax Return OR 4 times of net annual income with other rental income from property etc.
based on last 2/3 F.Y.’s Income Tax returns.
Self employed/Professionals - 4 times of average net annual income of last 2/3 years based on IT
Returns for last 2/3 F.Y.’s.
Traders/Businessmen - 4 times of average cash accruals (Profit after Tax + Depreciation) for last 2/3
years, as per their Balance sheet / P&L Account for last 2/3 F.Y’s.
Farmers - 10 times of anticipated net annual income based on land holdings and cropping pattern. The
income levels may be guided by the Technical Committee for the District deciding on the scale of
finance for crops.
Margin on The loan limit will be based on valuation of property i.e. 100% of circle rate/registration value of same or
value of similar property as on date of valuation/40% of market value/50% of distress value, whichever is lower
property (margin will be uniform for salaried persons and others) – Bank’s approved valuer to provide aforesaid
values alongwith purchase date and price of the property under valuation.
*Above is the minimum margin and endeavor should be made to maximize the margin keeping in mind
marketability of the property, occupancy etc.
ADVANCE NOT TO EXCEED CIRCLE RATE OF THE PROPERTY.
Where the advance is based on distress sale value of property (margin to be 50% of distress value and need
for 2nd valuation), the delegated authority under whose powers the limits falls may permit financing based on
distress value of the property (instead of lowest among the above three values, subject to advance not to
exceed circle rate of the property) on case to case basis with an additional valuation report of the property to
be obtained from another panel valuer and the lower distress value between the two valuation report to be
taken as the base.
Authority to permit relaxation in margin – where margin is stipulated at 50% and above :
(a) ZLCC may relax margin upto 10% (i.e. available margin should not be less than 40%)
(b) NBGLCC and HLCC-II can consider additional relaxation of 15% in margin (subject to available
margin should not be less than 25% of distress value)
(c) HLCC-I and above have full powers.
Rating New Web based credit rating model is being introduced for BOI Star Loan against property scheme. In the
Exercise meantime, branches to continue with existing instruction on credit rating as under :
Individuals such as salaried people/agriculturist/ The rating exercise to be done as per Annexure II
persons engaged in trading and business, BC No. 107/121 dated 01.10.2013. The branches
professionals, self-employed etc. should scrupulously follow the rating exercise and
applicants getting less than 20 marks as per the
rating criteria should not be granted any facility
under the scheme.

Properietorship firm/partnership firms/companies Credit rating as per SBS Model/MC/LC model

etc for limits above Rs.10 lac with entry level norms stipulated under respective
ratings. No deviation permitted in this regard.

46
Repayment For Loans - Max. 12 years by way of EMIs (excluding the moratorium period, if any) from the month
subsequent to the month in which final disbursement is made or 6 months from the date of first
disbursement, whichever is earlier. In respect of agriculturists, the repayment should be related to the
generation of income including cropping pattern and other subsidiary activities. However, the total
repayment should be within the period of 144 months. The moratorium is not applicable in case of
agriculturists. In case of agriculturists the repayment should be co-terminus with their income stream.
OD (Reducible) - Interest to be serviced on monthly basis. Drawing Limit to be reduced as per sanction
terms to bring down the balance to zero at the end of repayment period. Total Repayment period of
max. 12 years.
OD (Non-Reducible) - Interest to be serviced on monthly basis, as per sanction terms.
Present Rate of ROI is subject to extant HO guidelines from time to time
Interest (ROI) 0.25% concession in ROI for women beneficiaries
Security EQM/Legal mortgage charge over the property. Mortgage charge to be registered in states where it is
applicable & also registration of charge with CERSAI before disbursement.
Agricultural land should not be accepted as security for loans/advances under this scheme.
Guarantee No specific stipulation under the scheme. May be obtain to strengthen the proposal . Guarantee of the
person (Third party) in whose name property stands is must.
Insurance Property charged to be insured for full value
Present Loan repayable by instalments - One time @ 1% of sanctioned loan amount Min. Rs.10,000/- and
Processing Max. Rs.50,000/-.
Charges OD (Non-Reduciible) - 0.50% of the Sanctioned/Reviewed limit min.Rs.10,000/- and max. Rs.30,
000/- on annual basis.
OD (Reducible) - 0.50% of the Sanctioned limit min.Rs.5,000/- and max. Rs.30, 000/- for 1st year at
the time of original sanction.
0.25% of the Reviewed limit min.Rs.2,500/- and max. Rs.15,000/- for subsequent years.
For Rural Areas –
Processing charges will be 75% that of normal applicable charges in respect of loans availed by
borrowers from rural areas from the Rural branches
EQM Fees Limit upto Rs.10 lakh – Rs.5,000
> Rs.10 lakh & upto Rs.1 crore – Rs.10,000
> Rs.1 crore & upto Rs.2 crore – Rs.20,000
Delegation • For new advances – Scale I/II/III - No Delegation
• Scale IV(at branches/RBC headed by SMS-IV - Rs.50 lac as DL/TL/OD-Reducible
Scale V at Branches & RBC (Scale V) - Rs.75lac as DL/TL/OD-Reducible
Rs.50lac as OD-Non-reducible
SZLCC - Rs.100lac
ZLCC - Rs.200 lac
NBGLCC - Rs.500 lac
With introduction of this scheme, old Star Mortgage Loan Scheme stands discontinued. No fresh financing to be
done under old Star Mortgage Loan Scheme.Existing accounts shall continue.(Reference: BC 106/28 Dt.
07.05.2012, BC 106/147 Dt. 24.12.2012)
OTHER IMPORTANT POINTS :
1. Creation of enforceable mortgage of property before disbursement of loan
2. Registration under CERSAI before disbursement
3. Entry level norms fo Credit Rating to be adhered to and no deviation from entry level norm to
be permitted
4. CPA-1 and CPA-II to be carried out for proposals with limits of Rs.50 lac and above
5. Legal vetting of the documents to be done for proposals with limit of Rs.50 lac and above
before disbursement
6. The quantum of advance to be related to the value of property and repayment capacity of the
proponent
7. Overdraft limit under turnover method include all Working Capital facility/ies presently
enjoyed by the borrower under turnover method.
8. As a norm more than 2 accounts (Borrowers and owner of property to be close relatives as per
Section 6 of Companies Act 1956) should not be considered against same property and
maximum limit not to exceed Rs.500 lac.
9.Authority ofr consideration of deviations (other than Entry level norm) is NBGLCC within
overall ceiling of Rs.500 lac.
Details regarding the Scheme for Loan against property for farmers and dealers of agricultural inputs refer BC
No. 107/13 dated 16.04.2013, 107/140 dated 22.10.2013 and 107/155 dated 07.11.2013.

47
 SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL/06 30.11.2013
STAR PERSONAL LOAN
ELIGIBILITY: -
 Salaried Employees, Professionals, Individuals with High Net Worth
 Staff Members including Retired Employees of our Bank
Type of advance: D/L, T/L, OD (Reducible), OD (Non-Reducible) [OD (Non-Reducible) max. upto Rs.1.00 lakh to confirmed
permanent employees of Central/State Govts./Reputed corporate/PSUs subject to stipulated conditions]
PURPOSE: - Advance can be by way of D/L; T/L; O/D – Reducible; O/D – Not Reducible up to Rs. 1.00 lakh.
Clean/UnsecuredLoan
 For Marriage/ Medical/ Educational Expenses/ Any Expenses of Bonafide nature as approved by Bank.
Secured Loan - For Repairs/Renovation of House Property/Repayment of Existing Housing Loan For Education of
Self/Spouse/Children for Purchase of Consumer Durables/ Computers/ Professional Equipments
Age: Salaried employees – Not to exceed retirement age (at the end of repayment period)
Professionals & Others – Not to exceed 65 years ((at the end of repayment period)
QUANTUM: -
Unsecured/Clean– For salaried employees -10 times of monthly net emoluments, i.e. Take Home Salary (Max. Rs. 2,00,000/-)
For Professionals/HNIs – 50% of gross annual income as per latest ITR (Max. Rs. 2,00,000/-
(Min. Rs.10,000/- in Metro/Urban)
Secured Loans – For salaried employees -20 times of monthly gross emoluments (Max. Rs. 10,00,000/-)
For Professionals/HNIs – 100% of gross average annual income as per last 3 ITRs (Max. Rs. 10,00,000/-
Net take home income: should not be less than 40% of gross income
MARGIN :
Secured Loans– Suitable Margin
Unsecured Loans – No Specific Margin. However, loan amount not to exceed proposed expenditure/requirement
GUARANTEE
Depending upon the merits of Case.
In Case of Staff Guarantee by PF/Gratuity Nominee is mandatory.
Loans on special terms to group of permanent/confirmed PSU/PSE/Central/State Govt. employees refer to BC 107/123 dated
01.10.2013.
INTEREST - As per extant H.O. guidelines from time to time
Any loan considered for staff members shall be treated as secured loan and the interest to be applied accordingly provided there
is sufficient unencumbered balance in Terminal Benefit payable to the staff. HO. Cir. 103/159 dated 07.01.2010.
Notes: (a) Interest concession in respect of advances to woman beneficiary under: 0.50% p.a. (Ref.Br.Cir.No.99/56 dt. 02.07.05)
continues.
REPAYMENT: - Clean/Unsecured Loans–36 EMI one month after first disbursement. However, sanctioning authority may
consider longer repayment period upto 60 months at it’s discretion
 Secured Loans – 60 EMI one month after first disbursement
 Overdraft – Limit should be reduced Monthly as per repayment schedule.
 OD (Non-Reducible) – Interest to be serviced regularly
 In any case, A/c should be closed before retirement of employee/cessation from service
SECURITY:- For secured advances
 (i) Hypothecation where available;
 (ii) Pledge of Gold/ NSCs/KVPs/IVPs/LIC Policies with adequate surrender value (VOS should be at least equal to loan amount).
In case of Pledge of Demat shares/Units etc., VOS should not be less than 200% of loan amount)
 (iii) Equitable / Legal Mortgage of House Property (VOS should not be less than 150% of loan amount). Registration of
mortgage charge in states where it is possible.
PROCESSING CHARGES: - One time 2.00% of loan amt.-Min.1,000/-Maximum Rs. 10,000/- (No Processing charges for
senior citizens, i.e. 60 years & above)
DOCUMENTS REQUIRED FROM CUSTOMER:
In addition to KYC documents, photo, Salary Certificate; I.T. Returns, Guarantors(all documents) if stipulated, Performa
Invoice/estimate in case of secured loans.
DOCUMENTS:
1. Application-cum- Proposal Form & CBD-23 - ( for Guarantors)
2. CHA-1/D.P.Note (additionally in case of D/ L)
3. Bearer Letter
4. Instalment Letter (L–440,in case of Demand Loan) as per nature of advance
5. Deed of Guarantee (OD 194) for Singular/ Joint & several Guarantee, if stipulated.
6. L-516 as per Br. Cir. 97/114
7. L-515
8A. Irrevocable auth.letter addressed to Employer for deduction of install./interest from the salary OR
8B. ECS mandate duly authorized by borrower’s bank in case borrower doesn't have a/c with us.
9. Letter from customer authorizing bank to debit the account with admissible service charges/interest etc.
10. Equitable/Legal Mortgage of the property, wherever stipulated. For Legal Mortgage CHA – 4. Recording the EQM Recital in
Bank’s Books as per draft given in Manual of Instns Vol. – 3 Part-II.
11. Charge on collateral security such as pledge of TDR / NSC etc. (No.10 & 11 Applicable for secured loans only)

NOTE: Borrower may avail two loans, i.e .one for secured & another for clean/unsecured under star personal loan scheme subject
to merit of the case, his repayment capacity & compliance with the scheme norms/terms of sanction.
Reference: BC 106/3 Dt. 03.04.2012 (Master cir.)
For Special Scheme of Personal Loan to a group of permanent/confirmed employee of PSU/PSE/Central/State
Governments refer to BC No. 107/123 dated 01.10.2013

48
SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL/07 30.11.2013
STAR PENSIONER LOAN
Target customers(Eligibility):
1.Regular Pensioner
2.Family Pensioners drawing regular monthly pension through the branch
3.Retired employees (other than dismissed/compulsorily retired) of our Bank drawing pension from
the Bank.
4.Pensioners who are getting pension through treasury/Defence Pension Disbursing Office (DPDO)
directly to the credit of their Savings Bank Account with our branches are also eligible subject to
conditions :
a.The Pensioners copy of Original PPO to be lodged with the Branch.
b. Duplicate/Triplicate of the stamped undertaking as per Annexure II of the Master Circular on
Pensioner Loan Scheme furnished to the Bank to be submitted to the Treasury/DPDO and
acknowledged copy to be kept on records.
TYPE OF ADVANCE: - Advance can be by way of D/L; T/L; O/D (Reducible)
PURPOSE:
Clean/Unsecured Loan –
For Marriage Expenses of son /daughter or near relatives dependent on the applicant.
For Medical Expenses of son /daughter or near relatives dependent on the applicant
For Education of Self/ Spouse/ Children/near relatives
Repairs/renovation/extension of existing house/ flat (where EQ. Mortgage can not be created of same
property and no finance against this property from any Bank/F.I./NBFC etc.).
Any other personal expenses of bonafide nature as approved by the Bank.
Secured Loan-
For Repayment of existing housing loan from other Banks/FIs etc.
For Purchase of Consumer Durables/ Computers/ Professional Equipments
QUANTUM: -
Unsecured/Clean/Secured –
15 Months net Pension (Gross Income Less Income Tax and EMI of other loans, if any) subject to
Maximum as under :
Regular Pensioner/Family Pensioner where PPO is held at the Branch Rs.5,00,000.00
Pensioners who are getting pension through Treasury/Defence Pension Disbursing Office (DPDO) directly
to the credit of their Savings Bank Account with our Branch Rs.3, 00,000.00
Family Pensioners who are getting Pension through Treasury/Defence Pension Disbursing Office (DPDO)
Rs.1,50,000.00.
(In case of family pensioners the loan tenure should not exceed the age of ceasing/stopping of pension as
per PPO)
AGE:
For Loan over Rs.1 lac age at the end of repayment period not to exceed 75 years.
(Deviation in age as well as deviation in quantum of loan to the extent of 100% may be permitted by
SZLCC and above in case of availability of liquid collateral security equivalent to 100% of the loan amount
OR mortgage of property equivalent to 150% of the loan amount, subject to repayment capacity and take
home pay norms (For example : Loan upto Rs.10 lac can be sanctioned to a regular pensioner, where PPO
is held by the Branch providd he offers 100% liquid collateral security or mortgage property having market
value equivalent to 150% of the loan amount).
MARGIN : Secured Loans– Suitable Margin; Clean/Unsecured Loans – No Specific Margin
norms
Overdraft Facility :
Overdraft facility upto 3 months ‘Net Pension’ Maximum Rs.50,000.00 can be granted (Net Pension means
amount being credit to Pension Account less EMI for any loans granted at the Branch/other
Branches/Banks). Pensioner who avails Overdraft facility could also avail loan under Star Pensioner
Scheme subject to combined limit prescribed under Star Pensioner Loan Scheme.
This facility is available to all pensioners maintaining Pension Payment Account with the Branch (i.e.
Pensioner should be drawing pension from the branch i.e. branch should be holding PPO).
CO-BORROWER:- In case of regular pensioners, nominee/legal heir entitled to family pension
AND in case Of loan to family pensioner, legal heir will be co-borrower.

49
GUARANTEE:
 Third Party Guarantee including that of other Pensioner drawing regular pension from branch/
OR
 Collateral security in lieu of personal guarantee for the amount of loan can be accepted.

Rate of interest: As per extant H.O. guidelines from time to time

Net Take Home Pension: should not be less than 40% of the pension amount.
REPAYMENT: -
 Clean Loans–36 EMI one month after first disbursement (Sanc. Auth. May consider repayment
period upto 60 months at it’s discretion)
 Secured Loans – 60 EMI one month after first disbursement
 In case of O/D limits, reducible as per payment schedule.
SECURITY–
 Hyp. charge over assets financed, wherever applicable;
 Pledge of Gold/ NSCs/KVPs/LIC policies with adequate surrender value – VOS of at least
equal to loan amount.
 Equitable/Legal Mortgage of House/comm. Property valued by approved valuer not less than
150% of quantum of loan.
 Pledge of demat shares, units etc. of market value not less than 200% of loan amount.
PROCESSING CHARGES: -NIL-for senior citizens (60 years & above); for others-2.00% of Loan
Min. Rs.500/- Max. 2,000/-
DOCUMENTS:
1.1. Application-cum- Proposal Form (simplified) 2. D.P. Note, Instalment Letter etc.(as per nature of
advance) 3. Bearer Letter 4. An undertaking from the pensioner that he/she will not shift pension
a/c to any other bank/branch during the currency of the loan without NOC from bank. This letter
should be obtained in duplicate and original forwarded to the concerned treasury office/ employer for
reg./noting 5. A NOC from legal heirs entitled for family pension for recovery of loan
instalment/amount from their a/c in which family pension amount is credited, if necessary. ) 6.L-516
&.L-515. 7. Letter from customer authorizing bank to debit the account with loan instalment /amount.
8. Deed of Guarantee (OD-194) with statement of asset and liabilities of guarantor(s) 9. Equitable/
Legal Mortgage of the property, wherever stipulated.. 10. Charge on Principal/collateral security
proposed.
Post sanction inspection:-For housing purpose—Yearly For others – waived.
Discretionary Powers:- (Rs. In lakh)
ZLCC HLCC &
scale I II III IV V to VII
above
Clean 0.25 0.50 0.75 1.00 1.00 - Full powers
Secured 0.75 1.50 2.50 5.00 5.00 10.00 Full powers

Ref: BC 106/4 dated 03.04.2012 (MasterCir.)BC No. 107/122 dated 01.10.2013 For Disbursement,
please refer BC No. 107/34 dated 22.05.2013.

50
 SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL/ 08 30.11.2013
BOI -PENSIONERS’ CREDIT CARD

1. Eligibility:
All Principal pensioners other than family pensioners drawing pension through the branch, below the age of
seventy years are eligible for issue of the Card. Pensioners holding our normal Credit Cards are also
eligible for the Pensioners’ Credit Card. Eligible pensioners interested to obtain Pensioner’s credit card for
the same charge account must surrender their earlier Credit Cards. If the charge account is not the pension
account for the normal credit card, the same can be continued. Pensioners include State, Central,
Military/Defence, Banks and Railway pensioners without exclusion of any govt. backed pension scheme.
Pensioners’ Credit Card will be issued with photograph of the pensioner. There is no add-on card facility.
2.Spending Limits:-Three times the amount of net pension drawn with a maximum of Rs.50,000/-
3.Cash Limit: One month net pension rounded off to the nearest hundred maximum Rs. 10,000/- per
month, within the overall spending limit. They can withdraw cash from all branches of the Bank against the
Pensioners’ Credit Card like any other credit card of our Bank in multiples of Rs. 500/- subject to minimum
of Rs. 1000/-.
th th th
4.Billing Date:- Billing cycle of the Card would be 16 to 15 of the month with billing date being 15 of
th
every month. Cardholder’s account will be debited on 5 of the subsequent month. This will provide a
maximum of 51 days and minimum of 21 days credit for the usage in member establishments. There shall
th
be no direct billing pensioner’s credit card. In case of insufficient balance in the charge account on 05 of
the month, temporary overdraft is created in the account when the bill amount is debited to the account.
Interest/ service charges would be levied on such overdrawn amount at Interest/ Service Charges:-All
th
cardholders are expected to maintain adequate balance in his account to honour the bills on 05 of the
month. In case of insufficient balance in the charge the rate of 14% p.a compounded monthly, with the
exception of senior citizens of 60 years and above which shall be @BPLR, minimum 12% p.a
(compounded monthly) i.e. 1% per month (instead of the normal rate of 2.5% per month charged in all
other Cards). This shall be the Unique Selling Proposition of pensioner’s credit card.
5.Cash withdrawal Commission:-Cash advance granted by a branch to the cardholder will be subject to a
cash withdrawal commission at the rate of 2% subject to a minimum of Rs.20/- which is a built in interest
component till the amount is debited to the cardholder’s account. Cash advance commission is not to be
recovered at the time of payment of cash since commission will be recovered through monthly billing by
the Card Products Department, Head Office.
6 Other benefits:-
Accident insurance-Death due to accident by air travel : Rs.4, 00,000/- and by any other means : Rs
2,00,000/-respectively. Discounted Mediclaim premium (Max. up to the age of 65 years).
7. LifeCertificate:_ must be taken from the pensioners as is normally being done. In case of default, H.O.
Card products deptt. to be advised positively for blocking the Card till Life Cert. is submitted.
8. EMI facility, Revolving Credit:- Not available, Reward points not available.
9. Application Forms:-existing card application Form marked ‘REQUEST FOR PENSIONER CREDIT
CARD. 10. Sanctioning Authority:-Branch Managers - as per eligibility of spending limit to the card
holders.The details of the pension to be mentioned in the application form. PAN number or Form 60, as the
case may be is to be mentioned in the application. A certificate to the effect that all documents including
P.P. Os are in Branch’s possession and have been verified. KYC norms should be complied meticulously.
11.Staff Incentive: No incentive is proposed for sale of these cards.
Ref. : HOBC 100/141 DATED:29.11.06 .

51
 SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL/9 30.11.2013
STAR HOLIDAY LOAN
CLEAN LOAN OR SECURED LOAN –
Target customers: Salaried employees/P&SE persons/Businessmen/HNIs/Agriculturists/Pensioners/Staff
members
 For Tours/Pilgrimage/Excursions Expenses likeTravel fare, Expenses for Accommodation, Sight Seeing
 Obtain Declaration from the borrower stating the purpose and an undertaking regarding utilization of
advance
Age: Max. age of Pensioner not to exceed 65 years while considering the loan (Entry age)
 QUANTUM: -Min. Amount Rs. 10,000/- at Metro/Urban Centers only. No Minimum amount clause for
Rural/ SU Centers. Facility is by way of D/L (Repayable as per repayment schedule) & maximum
Amount at any center is subject to
 Clean – Max. Rs. 2,00,000/-
 Secured Loans – Max. Rs. 5,00,000/- (If Liquid Collateral Security is offered up to at least 50% of
Loan Amt.)
 Secured Loans – Max. Rs.10,00,000/-(If Liquid Collateral Security is offered up to a least 100 % of
Loan Amt.)
Salaried Employees – 10 times of Monthly Net Emoluments (Take Home Salary)
All Others – 50% of Gross Annual Income as per last I. Tax Return
Pensioners – 10 Times of Monthly pension Max Rs. 1.00 lakh.
Branch manager is competent to assess the Income up to Rs. 1.00 Lakhs, where salary certificate / I.T.
Return is not available. In case of joint borrowers, their income can be clubbed for assessing eligible
quantum of loan & repayment capacity.
REPAYMENT: 24 EMIs one month after first disbursement. In Exceptional Cases it can be extended up
to 36 EMIs
Net Take Home Salary/Pension/Income: Should not be less than 40% of Gross Salary/Pension/Income
SECURITY– (i) Pledge of NSCs/ KVPs/ IVPs/ TDRs / Assignment of LIC Policy if secured

PROCESSING CHARGES (One time)

 All Accounts (except Pensioners) – @ 2.00% of loan amount- Minimum 1,000/- Maximum 10,000/-
 Pensioners – @ 2.00 % of Loan Minimum Rs.500/-- Maximum Rs.2,000/-
 No processing charges for senior citizens (60 years & above)
Margin: No specific margin. However, loan amount not to exceed proposed expenditure/requirement
Co-borrower/Guarantee: For pensioners, Nominee/Legal heir to be made Co-borrower. In other cases,
Guarantee to be obtained depending upon merit of each case.
Rate of interest: As per extant H.O. guidelines from time to time
DOCUMENTS REQUIRED FROM CUSTOMER
Photo; Salary Certificate; I.T. Return; Guarantor if stipulated,
DOCUMENTS:
1.Demand Promissory Note (For Demand Loan)
2.Bearer Letter (L-435)
3. Instalment Letter (L-440)
4.Guarantee Letter, wherever applicable O/D-194
5.L-515 as per Br. Cir. No. 94/186.
6. L-516 as per Br. Cir. No. 97/114 13.11.2003
7.Irrevocable authority letter addressed to Employer for deduction of installment/interest from the salary
and remitting the same to Bank (wherever applicable)
8. Post dated cheques wherever possible
9. Charge on collateral security as proposed / stipulated (pledge/lien etc.)
10. Letter from customer authorizing bank to debit admissible service charges/interest etc.

Proper selection of borrowers (KYC compliant) & adequacy of their income/repayment capacity/source
of income to be ensured

Reference: BC 106/11 Dt. 17.04.2012 (Master Cir.)

52
SANDIPANI ONE PAGE MANAGERSERIES ADV-RETAIL/ 10 30.11.2013

STAR MITRA PERSONAL LOAN

Objective To help Physically Challenged persons to function independently.

Purpose To purchase durable and sophisticated aids / appliances that promote their
physical and social rehabilitation
Eligibility All Physically Challenged Individuals – both salaried and self-employed,
All Physically Challenged Minors through their Parents/Legal Guardians.
(No advances to middle-men and NGOs).

Type of Advance Demand / Term Loan - Secured

Amount Max.Rs. 1 lac (No minimum stipulation)
Eligible Amount 10 times of net salary for salaried persons and 50% of net annual income as
per latest Income Tax Return for Self-employed/Professionals. Net take
home income should not be less than 40% after availing this loan. (In case
of Minors, the income of the Parents/Legal Guardians would be the
deciding criteria for eligibility).

Margin 10% (May be waived in deserving cases, as also in DRI cases. Discretion
with the Sanctioning Authority).
Repayment 12 to 60 months, commencing one month after full disbursement/ three
months after first disbursement, whichever is earlier.
Present Rate of ROI is subject to HO guidelines from time to time
Interest (ROI) Present ROI for new loans 1.00% above Base Rate, 11.50% p.a. (fixed) in terms of BC
106/46 Dt. 18.06.2012
Security Hypothecation of the Equipment purchased out of Bank Finance
Insurance Waived. However, Borrower may be advised to obtain insurance at his own
cost.
Processing Charges Waived

Delegation As per powers for sanctioning secured Star Personal Loan

Other Terms and i. Doctor’s Certificate to be obtained from the borrower regarding the extent
Conditions of handicap and the need for the equipment. ii. Quotation/Invoice in respect
of the equipment to be purchased. iii. Stamped receipt to be submitted after
purchase of the equipment. iv. Staff members also permitted (other than
those who are under suspension) from those branches where the salary
account of the employee is maintained. Loan to be repaid before
retirement/ recovered from terminal dues in case of cessation from service.
ALL OTHER TERMS & CONDITIONS INCLUDING DOCUMENTATION OF STAR PERSONAL
LOAN SCHEME WILL APPLY
Reference: BC 100/207 Dt. 30.03.2007

53
 SANDIPANI ONE PAGE MANAGER SERIES ADV-RETAIL/11 30.11.2013
STAR IPO
Eligibility 1. Individual investor customers including staff members who have a PAN. 2. In case of
general public who are not our customers, identity to be established either through
Passport, Driving Licence, etc in addition to PAN.
3. KYC norms to be meticulously complied with.
4. Should have a separate D-Mat account with us for IPOs if already not having.
Purpose 1. To subscribe to IPO including through Book building route. 2. Issues to be financed would
be approved and announced by Bank. Issues approved for finance would be communicated to
Zonal Offices periodically for dissemination to branches. The identification of future IPO
issues for finance would be recommended by a Committee of four GMs (Credit-I, Treasury,
Marketing and Zonal Manager of MSZ) for approval by Executive Director. 3. Share
applications for allotment in D-mat form only to be considered.
Type of Demand Loan –Demand annual review. Since an investor can subscribe to more than one IPO,
facility separate loans for each IPO are to be monitored under a single Master Loan. This master loan
account number is to be given in the application for allotment by the borrower. The limit for
this
master loan will be reviewed annually.(This master loan account mechanism is similar to our
EPC mechanism)
Quantum For Public: Maximum of Rs.10 lacs per borrower. For Staff: Maximum amounts are as
under:-
of Loan STAFF Officers : Rs.2 lacs | Clerical Staff : Rs.1.00 lac | Sub-ordinate staff : Rs.0.50 lac
Margin Margin requirement will vary as per RBI directives for Capital Market
Exposure. Presently 40% of bid Price.
Period of Max. Of 60 days from the date of opening of issue for subscription for each loan.
Disbursements
Loan Would be proportional in case of issues with calls. The individual disbursements are required
to be repaid within 60 days from respective disbursement
Rate of As per extant H.O. guidelines from time to time.
interest
Repayment To be repaid in full latest by 60th day of the issue. In case of refund orders it may be earlier
also. In case of default, Bank would exercise its rights as Pledgee.
However, if the borrower so desires an advance can be considered against share under our
usual
Stockcash Scheme as per the normal terms and conditions and proceeds utilised for
liquidating the
dues in the Star IPO facility.
Security 1. Lien to be marked with our Bank’s Depository on shares applied for. 2. DP Note, Letter of
Pledge; L516; Letter of authority addressed to Registrar of individual issues to appropriate
refund orders to loan account. 3. The address on share application should be “Care Bank of
India, financing branch” and form to be delivered to the branch for onward submission to
collecting Bank along with the cheque for amount payable from the loan account. 4.
Customer’s Loan Account No. with financing branch to be mentioned in the application form
so that refund orders where applicable can be received directly by the Bank. 5. Bank account
details given in DP Account opening form should be amended after sanction of the loan to
reflect number of loan account.
This delegation does not extend to other schemes.
Note The existing documents which are standard for opening a D-mat account together with letters
addressed to the company, depository participant etc to be used.
Processing 1% of limit sanctioned min. Rs. 1000/- and max. Rs.5000/- per a/c to be recovered at the time
of
Charges sanction of limit and at annual review. No processing charges for staff. Stamp duty to be
recovered as
applicable.
Branches All branches authorized / identified to handle financing of shares and securities.
Reference: BC 97/182 Dt. 04.03.2004, BC 98/83 Dt. 04.08.2004, BC 99/50 Dt. 20.06.2005, BC 106/79
Dt. 31.08.2012

54
SANDIPANI ONE PAGE MANAGER SERIES SME/01 30.11.2013
SMALL AND MEDIUM ENTERPRISES (SME)
Micro, Small & Medium Enterprises Development (MSMED) Act, 2006
The Government of India has enacted the Micro, Small and Medium Enterprises Development (MSMED)
Act, 2006 on June 16, 2006 which was notified on October 2, 2006. With the enactment of MSMED Act
2006, the paradigm shift that has taken place is the inclusion of the services sector in the definition of
Micro, Small & Medium enterprises, apart from extending the scope to medium enterprises. The MSMED
Act, 2006 has modified the definition of micro, small and medium enterprises engaged in manufacturing or
production and providing or rendering of services as under.
1. Definition of Micro, Small and Medium Enterprises
(a)Enterprises engaged in the manufacture or production, processing or preservation of goods as
specified below:
i) A micro enterprise is an enterprise where investment in plant and machinery does not exceed Rs.
25 lakh;
ii) A small enterprise is an enterprise where the investment in plant and machinery is more than Rs.
25 lakh but does not exceed Rs. 5 crore; and
iii) A medium enterprise is an enterprise where the investment in plant and machinery is more than
Rs.5 crore but does not exceed Rs.10 crore.
In case of the above enterprises, investment in plant and machinery is the original cost (irrespective of
whether the plant and machinery are new or second handed) excluding land and building and the items
specified** by the Ministry of Small Scale Industries.
(b) Enterprises engaged in providing or rendering of services and whose investment in equipment
(original cost excluding land and building and furniture, fittings and other items not directly related to the
service rendered are specified below.
(i) A micro enterprise is an enterprise where the investment in equipment does not exceed Rs. 10
lakh;
(ii) A small enterprise is an enterprise where the investment in equipment is more than Rs.10 lakh
but does not exceed Rs. 2 crore; and
(iii) A medium enterprise is an enterprise where the investment in equipment is more than Rs. 2
crore but does not exceed Rs. 5 crore.
These will include retail trade, small road & water transport operators, small business, professional & self-
employed persons and all other service enterprises. (Ref BC 103/115 dt 26.09.2009& 106/127
dt:17.11.2012)]
**
1. Cost of the following items shall be excluded while calculating the investment in plant and machinery
in the case of the enterprises mentioned in (1)(a) above, namely:
i. Equipment such as tools, jigs, dyes, moulds and spare parts for maintenance and the cost of
consumables stores;
ii. Installation of plant and machinery;
iii. Research and development equipment and pollution controlled equipment
iv. Power generation set and extra transformer installed by the enterprise as per regulations of the
State Electricity Board;
v. Bank charges and service charges paid to the National/ State Small Industries Corporation
vi. Procurement or installation of cables, wiring, bus bars, electrical control panels (not mounded on
individual machines), oil circuit breakers or miniature circuit breakers which are necessarily to be
used for providing electrical power to the plant and machinery or for safety measures;
vii Gas producers plants;
viii. Transportation charges (excluding sales-tax or value added tax and excise duty) for indigenous
machinery from the place of the manufacture to the site of the enterprise;
ix. Charges paid for technical know-how for erection of plant and machinery;
x. Such storage tanks which store raw material and finished produces and are not linked with the
manufacturing process;
xi. Fire fighting equipment.
2. In the case of imported machinery, the following shall be included in calculating the value of plant and
machinery namely;
i. Import duty (excluding miscellaneous expenses such as transportation from the port to the site of
the factory, demurrage paid at the port);
ii. Shipping charges; iii.Customs clearance charges; and iv.Sales tax or value added tax.

55
Target for Micro & Small Enterprises Credit:
The RBI has prescribed the following overall target for the Bank as a whole for Micro & Small Enterprises credit :
Micro Advances to Micro (Mfg) and Small (Mfg) irrespective of Limit and Micro (Service)/Small (Service)
&Small Ent Credit Limit up to Rs. 5Crore (RBI Credit Policy Dt: 03.05.2013) will be classified as Priority Sector
Advances Advance. Medium Enterprises will not be included under the priority sector target of 40 per cent of
ANBC (Adjusted Net Bank Credit) or credit equivalent amount of Off-Balance Sheet Exposure,
whichever is higher.
Micro (i) 40 per cent of MSE advances should go to Micro (Mfg) enterprises having investment in plant and
enterprises machinery up to Rs10lakh and Micro (service) enterprises having investment in equipment up to
Advances Rs.4 Lakhs.
within ii) 20 per cent of MSE advances should go to micro (manufacturing) enterprises with investment in
Small plant and machinery above Rs10 lakh and up to Rs. 25 lakh, and micro (service) enterprises with
Enterprises investment in equipment above Rs. 4 lakh and up to Rs. 10 lakh. (Thus, 60 per cent of Micro &small
Sector enterprises advances should go to the micro enterprises). (BC No: 106/165 dt: 11.01.2013)
iii) By corollary, the rest 40% should go to Small Enterprises(Manufacturing) with investment in plant
and Machinery more than Rs.25 lakhs and up to Rs.5 Crores as well as to Small Enterprises
(Services) with investment in equipment more than Rs.10 lakhs and up to Rs.2 Crores
Export Export credit to eligible activities under agriculture and MSE will be reckoned for priority sector lending
Credit under respective catogories
Special takeover of norms for Micro and Small Enterprise accounts uptoRs. 100 lakhs & which are eligible for cover
under CGTMSE (BC No: 106/176 dt:30.01.2013).
Central Registration of Loan Application - Web based system put in place for implementation
In terms of RBI directives, all banks are mandatorily required to maintain Centralised Loan Application Register in
respect of MSME borrowers with online tracking facility. In this connection, a web based system of Centralised Loan
Application Register has been put in place by our HO-IT, which is accessible through link
http://ola.bankofindia.com/Loans/SitesAssets/Mselead.aspx w.e.f 1st April 2013. The system will generate running
serial number for the bank as a whole and necessary acknowledgement slip with details of application. The application
received need to be disposed of within the RBI prescribed time frame. Upon sanction, the date of Sanction should be
entered in the register.

Limits Time Limit Not Exceeding

Upto Rs. 25,000/- 4 Business Days
 25,000/- and Upto Rs. 10 lakhs 8 Business Days
 10 lakhs and Upto Rs. 5 Crores 12 Business Days
 5 Crores 20 Business Days
HO – It is working on upgrading the system so as to include further movement of applications and provision will be
made to facilitate applicants for online tracking his application status with the Bank. (BC No: 107/06 dt: 08.04.2013)
In case of rejections, approval shall have to be obtained from the next higher authority, not below the level of Zonal
Manager.

Different Facilities available to SME: All types of credit facilities (Fund Based and Non Fund Based) can be provided
to the MSMEs. In case of term loans:
Margin ranges from 15% to 50%. Normally stipulated 25%.
Repayment period may be between 7 to 10 years.
For working capital:
Limits are to be worked out normally by using Turn Over Method For limits up to Rs. 5.00 Crore.
No need to obtain elaborate CMA data as prescribed under existing credit policy for all W.C. advances
upto Rs.5.0 crores
Collateral Security: Collateral security is waived for credit limits upto Rs.10 lakhs (RBI Master circular
No:RBI/2010-11/79 dated 01.07.2010) and Limits up to Rs.100 Lakhs, provided CGTMSE cover is available.
Different application forms
MSE-1- For all Micro and Small Enterprises (Manufacturing and Services for limits up to Rs.25 Lakhs)
MSE-2 For all Micro and Small Enterprises (Manufacturing and Services for limits above Rs.25 Lakhs and upto
Rs.200 lakhs) [For format Ref BC 103/157 dated 01.01.2010]
Different Formats of proposals(For proposal format please refer Br. Cir. No. 103/125 dated 26.10.2009)
MSME-1 For Small Road Transport Operators irrespective of the Limit
MSME-2 For all Micro and Small Enterprises (Manufacturing and Services for limits up to Rs.25 Lakhs)
MSME-3 For all activities under Micro and Small Enterprises (Manufacturing and Services) for limits above Rs.25
lakhs uptoRs.200 lakhs.
Debt Restructuring Mechanism & Rehabilitation Policy for Micro, Small & Medium Enterprises (MSMEs) –
Review/Revision (BC No: 107/27 dt: 11.05.2013)

56
SANDIPANI ONE PAGE MANAGER SERIES SME/02 30.11.2013
STAR LAGHU UDYAMI SAMEKIT LOAN
(Special Scheme for Micro & Small Units at Rural/Semi/Urban/Metro Centers)
The salient features of the scheme are given below;
Target Group Micro & Small Enterprises in rural, semi urban and urban and metro branches
Type of loan Composite Loan in the form of Demand /Term Loan
Purpose Investment and Working Capital Requirements. This product will be offered to those Micro &
Small Enterprises who require both working capital and term/demand loan
Quantum of For Units located in Maximum Amount of Loan
Loan Rural Areas Rs. 5,00,000/-
Semi-Urban Areas Rs. 10,00,000/-
Urban Areas Rs. 50,00,000/-
Metro Areas Rs.1,00,00,000/-
Margin 15%
Rate of As per HOBC 104/155 dt. 08.03.2011 and subsequent circulars issued from time to time
Interest.
a)Term loan under the scheme will not attract term Premium as approved by ED/26.07.2010. b)ROI is
linked to Base Rate (Floating)
c)Concession of 0.50% in ROI on account of CGTMSE guarantee cover has already factored.
d) No other concession including meant for Priyadarshini, SME rating etc. will be extended under the
scheme. e)No further account specific concession to be considered.
Repayment Demand Loan is repayable in 60 months with a moratorium of 3-6 months.
Security Hypothecation of Assets created out of bank finance as well as existing unencumbered assets
of the MSE unit.
Equitable Mortgage of the Land and building which is part of the business activity such
business premises.
Guarantee Cover under CGTMSE Guarantee Scheme.
No collateral security/third party guarantee to be obtained
Credit Rating As per extent guidelines credit rating for loans upto Rs.10 lakhs is exempt.
For limits exceeding Rs.10 lacs and upto Rs.100 lacs, Risk Management Department, will devise a
scoring model. Till such time the existing SBS model of credit rating will be used for rating the
accounts.
Processing Charges Limit Processing Charges
Upto Rs.1,00,000/- Rs. 500/-
Above Rs.1,00,000/- Upto Rs.5,00,000/- Rs.1,000/-
Above Rs.5,00,000/- Upto Rs.10,00,000/- Rs.1,500/-
Above Rs.10,00,000/- Upto Rs.50,00,000/- Rs.5,000/-
Documentation Demand Promissory Note.
MSME (Services) -Deed of Hypothecation CHA 1/CHA 2 with Limits upto Rs.25 lacs for
Hypothecation Charges
MSME (Services) - Hypothecation Charge – IFD –X for limits above Rs. 25 lacs.
MSME (Manufacturing) - Hypothecation Charge – IFD –X for all limits.
Installment Letter.
Documents for fulfilling KYC norms
Other connected documents applicable for Demand/Term Loans as per extent guidelines.
Equitable Mortgage as Primary Security wherever applicable.
Processing Simplified Application cum Proposal Forms as Annexed with the Br.Cir. No. 104/58 to be
used.
Turnaround time for sanction of Limits up to Rs.5 lacs will be 5 working days and for Limits
above Rs. 5 lacs 7 working days after all relevant information is obtained.
Implementing The scheme will be implemented directly by the bank. No outside agency whether Govt. or
Agency otherwise will be involved in the implementation.
Classification Advances under this scheme will be classified MSME advances with Sector Code 32,
Scheme code 209 and Special Category Code from 150 to 173 depending upon the original
cost of investment in plant & machinery/ Equipment. BSE Code will depend upon the
activity.
TEV(Techno- TEV charges are applicable to credit limits of Rs.30 lacs and above sanctioned to manufacturing units
economic Viability) irrespective whether TEV study is done or not. Levy of TEV fee is waived for the above schemes.
BC No 103/174 dated 10.03.2010; BC No 104/58 dated 10.08.2010; BC No 104/63 dated 23.08.2010.

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SANDIPANI ONE PAGE MANAGER SERIES SME/03 30.11.2013
STAR LAGHU UDYOG SUVIDHA SCHEME (SLUSS)
It is a revamped scheme of our erstwhile “Star - SSI Suprime" (SSS) scheme which has since been
discontinued.
Type of facility: Short Term Loan (up to 180 days) by way of Demand Loan/ Bill Discount Limit
No roll-over is permitted
Extension beyond due date would incur ROI at normal rate plus penal interest.

Amount: 50% of regular Sanctioned Limits subject to a maximum Rs.50 lakhs

Eligibility criteria:-

AAA and AA rated SME borrowers having a sound track record.

The unit is earning net profits at least during the last 3 years and annual turnover in excess of Rs.50 lakhs.
The unit should be enjoying limits in excess of Rs.10 lacs.
All terms of sanction have been complied with.
Account is not overdue for review
Purpose:
To meet/ supplement Temporary Liquidity Requirements such as Bunched Despatch of Goods / Execution
of Special Orders with short delivery schedule / Seasonal Build up of inventories awaiting dispatch for
which orders from reputed companies are on hand etc.
Facility:

Loans upto and inclusive of 180 days

Discount of Inland Bills of tenor upto and inclusive of 180 days drawn by Suppliers and accepted by our
borrowers (Channel Credit)
Discount of Inland Bills of tenor upto and inclusive of 180 days drawn by our borrower and accepted by
Dealers of Goods manufactured by our borrower/ Beneficiaries of Services rendered by our borrowers such
as Govt. Depts./Undertakings including SEBs with whom Power of Attorney has been registered.
Discount of Bills drawn under DA LCs of Prime Banks with usance not exceeding 180 days.

Payment:

Source of repayment needs to be identified at the time of consideration of the facility. Cash Flows to be
examined in this regard.

Security:

Charge already created on assets held in the account should be extended to cover the proposed facility.
Interest rate : As per HOBC 104/155 dt. 08.03.2011 and subsequent circulars issued from time to
time

Processing Charges: As per HOBC 102/167 of 23.12.2008

Authority: As per existing Delegation of Powers for the total exposure on a borrower inclusive of the
proposed facility

In case of need please refer to Br. Cir. No. 96/184 of 20.02.2007, 101/206 of 08.03.2008,103/12 of 17.04.09

58
 SANDIPANI ONE PAGE MANAGER SERIES SME/04 30.11.2013
CREDIT GUARANTEE FUND TRUST SCHEME FOR MICRO AND SMALL ENTERPRISES
Credit Guarantee Fund Scheme for Small Industries (CGFSI) has since been changed to Credit Guarantee Fund
Scheme for Micro & Small Enterprises (CGTMSE) with effect from 2 nd July 2007. The salient features of the scheme
are as under;
i). Eligible Borrowers:
a). New or existing Micro and Small Enterprises (both Manufacturing and Services) to which credit facility has been
provided without any collateral security and/or third party guarantees.
Primary Security shall mean assets created out of the credit facility and / or assets which are directly associated
with the project or business for which the credit facility has been extended. The charge on unencumbered assets
appearing in the Balance Sheet of the unit is treated as primary security. 102/195 dt 09.02.2009
b). Credit facilities extended to a unit already assisted by State/National Level Institutions are eligible for Guarantee
Cover under the scheme. Joint financing by two commercial Banks to a single borrower also eligible for
guarantee cover.Joint Financing with SIDBI eligible for guarantee cover.
c). All types of firms / companies or other legally constituted bodies, individual borrowers, small businesses.
d) No death claim benefit available to the beneficiaries of CGTMSE scheme wef29.07.2008 ( BC No: 106/184 Dt: 15.02.2013)
ii). Not Eligible Borrowers :
Retail Trade and Educational Institutions are not covered under CGTMSE (BC No: 105/84 dt: 18.08.2011).
Group lending through SHGs not eligible
Case specific action, if any, for obtaining Collateral security/third party guarantee in lieu of CGTMSE cover, may
be taken up only with prior approval of GM-NBG.
iii). Eligible Accounts
a). Both Term Loan and Working Capital (both fund based and non-fund based) can be covered.
b). In case an account which had been sanctioned Credit earlier had been omitted to be covered under the scheme,
only Working Capital accounts of such borrower can be covered at the time of review/renewal.
c). Where the borrower is enjoying several distinct credit facilities, one or more out of the same can be covered upto
the Eligible Amount (presently Rs.100 lacs) provided no collateral security and 3rd party guarantee has been
obtained.
d) For credit facilities above Rs.50 lacs and upto Rs.100 lacs, internal rating should be of investment grade.
Investment grade refers to the acceptable grade. In our bank internal rating for extending credit facilities to Micro
and Small Enterprises for fund based and non fund based limit between Rs.10 lacs and Rs. 100 lacs, the SBS
model of credit rating shall be followed. The following risk grades are to be treated as minimum grades for
considering sanction of advance to a borrower.
1. Micro and Small Enterprises – Manufacturing an entry grade of SBS 5.0 (total score 180)
2. Micro and Small Enterprises – Services an entry grade of SBS 5.5 (total score 196)
iv). Credit GuaranteeCover: The Trust shall provide guarantee as under; (102/195 dt 09.02.2009)
Category Maximum extent of Guarantee where credit facility is
Upto Rs.5 lacs Above Rs.5 Above Rs.50 lacsupto 100 lacs
lacsupto 50 lacs
Micro enterprises 85% of amount 75% of amount Rs.37.50 lacs + 50% of amount in
in default in default default above Rs.50 lacs maximum
maximum maximum of Rs.62.50 lacs
Rs.4.25 lacs Rs.37.50 lacs
Women entrepreneurs/ units 80% of amount in default Rs.40 lacs + 50% of amount in default
located in NE regions( other maximum Rs.40 lacs above Rs.50 lacs maximum Rs.65 lacs
than credit facilities upto Rs.5
lacs to micro enterprises)
All other category of borrowers 75% of amount in default Rs.37.50 lacs + 50% of amount in
maximum Rs.37.50 lacs default above Rs.50 lacs maximum
Rs.62.50 lacs
The Guarantee Cover will commence from the date of payment of guarantee fee.
 The Guarantee Cover shall run through the entire tenure of the Term Credit / Composite Credit.
 Where working capital alone is financed, the tenure of guarantee cover is fixed at 5 years. Guarantee Fee has
to be paid afresh for renewed guarantee cover thereafter for the next block of 5 years for S/L upto31.12.12.
 Term loan sanctioned or WC limit sanctioned / renewed in a particular calendar quarter should be covered
latest by the end of next calendar quarter.
v). Additional credit facilities in respect of accounts guaranteed under CGTMSE Additional credit facilities
sanctioned to units covered under CGTMSE will also be eligible for cover under the Scheme, if the unit is
otherwise eligible for cover after sanction of additional limits.
 In such cases, fresh applications have to be submitted for the additional loan/limit.
 While submitting such applications, the CGPAN already allotted by CGTMSE to that particular borrower at
the time of initial guarantee cover should be mentioned in the field Bank Reference Number after the
reference number of the branch.

59
vi). Rehabilitation assistance: For the unit covered under CGTMSE and becoming sick due to factors beyond the
control of management, assistance for rehabilitation extended by the Bank could also be covered under the scheme
provided the overall assistance is within the credit cap of Rs.100 lakhs.
vii). Non-Eligibility: Any facility given on the basis of collateral security and/or third party guarantee shall be
disqualified for coverage under the scheme. The CGTMSE also reserves the right to reject any application for the
guarantee cover, if it deems necessary
viii). Guarantee Fee and Annual Service Fee
A. (For Sanctioned Limit upto 31.12.2012)
1. One time Guarantee fee at the specified rate on the Sanctioned limit shall be paid upfront to CGTMSE. In case of
Cash Credit Guarantee Fee is payable every 5 years.
2. The Annual Service Fee payable as on 31st March shall be on the sanctioned limit .
3. The rate of Guarantee fee and Annual service Fee is as given below.

Upfront Guarantee Fee Annual Service Fee

Credit Facility North East Region (Inc. Sikkim) Others
Upto Rs.5 lakh 0.75% 1% 0.50%
Above Rs.5 lakh to Rs.50 lakh 0.75% 1.50% 0.75%
Above Rs.50 lakh to Rs.100 lakh 1.50% 1.50% 0.75%
4. Annual Service Fee paid on the sanctioned limits as on 31st March will cover the guarantee cover extended by
CGTMSE, for the previous year. As per latest guidelines of CGTMSE, ASF will be payable upfront wef 2013-14. So,
during the current period we have to pay ASF for the two years, i.e. 2012-13 and 2013-14 for the loan sanctioned up to
31.12.2012.
5. The Annual Service Fee for the first year shall be for the broken period from the date of sanction of the facility till
31st March.
6. The ASF shall be paid latest by 31st May each year.
It is to be noted that;
Our Bank has taken a decision to bear Joining Fee (Guarantee Fee) in respect of all accounts covered under
CGTMSE Scheme as mentioned :-100% of GF in all accounts (Mfg Units with investment in P& M up to Rs. 5 lakhs
and Service Sector Units with investments in equipment up to Rs. 2 lakhs). 75% of GF in all accounts (Mfg Units
with investment in P&M > Rs. 5 lakhs to 25 lakhs and Service Sector Units with investments in equipment > Rs. 2
lakhs to 10 lakhs)). 50% of GF in all other cases [Ref BC No:106/121 dated 08.11.2012].
a. The Office of the Development Commissioner (Handicrafts) reimburses the Guarantee Fee and Annual
Service Fee in case of loans sanctioned to Artisans in Handicraft Sector where CGTMSE cover is obtained.
Dev. Comm. Handicraft has placed funds in advance with CGTMSE and branch need not to pay GF/ASF in
such cases. [Ref. Br. Cir. No. 103/61 dt. 07.07.2009]
b. For PMEGP borrowers 100% of Guarantee Fee and Annual Service fee shall fully be absorbed by the
Bank . [Ref B C No:106/185dated 15.02.2013].
c. Hence forth Bank will bear ASF for the borrowers of category of : SC/ST, Women beneficiaries,
Minority, Units in NR area including Sikkim and J&K
B. (For Sanctioned Limit on or after 01.01.2013)
1. Composite Annual Guarantee Fee at the specified rate on the Sanctioned limit shall be paid upfront to CGTMSE.
Upfront, we have to make AGF for the one year and in the next year we have to make payment for the fraction of year
to provide cover up to 31.03 of the subsequent year. After that payment will be made for full year and in the last year
again AGF will be payable for the fraction period. In this case we have to tell tenor of the guarantee cover and cover
will expire after that tenor. We have to exercise the option for extension of the coverage before expiry of the cover
carefully. (Ref CGTMSE Circular No: 63 dt:04.04.2013)
2. The rate of Annual Guarantee Fee is as given below.
Upfront AnnualGuarantee Fee
Credit Facility Women, Micro Enterprises, units in North Others
East Region (Inc. Sikkim)
Upto Rs.5 lakh 0.75% 1%
Above Rs.5 lakh to Rs.100 lakh 0.85% 1%
Our Bank has taken a decision to bear AGF as details given below :-
Sharing pattern Limit uptoRs. 50 lacs Limit > 50 lacs to Rs.100 lacs
General 100% of First year AGF in 50% of First year AGF
Micro & Small segment
The borrowers to bear the AGF from 2nd year onwards
PMEGP 100% of AGF for entire tenure
SC/ST, Women beneficiaries, Minority, Units in
(NE area including Sikkim and J&K)

60
  Now we can obtain Guarantee from :-
Sole Proprietary Concern Sole Proprietor Partnership/Limited Partners
Liability Partnership
Trust Trustee HUF Karta & Coparceners
Pvt/Public Ltd Co Promoter Directors
ix) Interest Rate payable by Borrower :Interest rate shall not exceed 3 per cent over and above the Prime Lending
Rate of the BANK, excluding the annual service fee.
x). Application for Cover Applications for Guarantee Cover under the scheme are to be lodged online with the
Corporation. The Zonal Offices are designated as Nodal Offices for such lodgement. All the branches shall submit
hard copies of the relevant information to Zonal Offices, who in turn will scrutinize the applications for their
correctness and transmit data online to the Corporation through Internet. Zonal Offices have been provided with User
IDs for this purpose.
In case of NPA of facility, Corporation should be informed by subsequent quarter. In case such account is regularized,
Corporation should be informed the present status,otherwise, it will not accept the claim subsequently after lapse of
12/24 months as applicable.
xi). Invocation of guarantee :
Guarantee in respect of accounts covered under CGTMSE may be invoked if the following conditions are satisfied-
 The guarantee in respect of the concerned credit facility is in force.
 The lock-in-period of 18 months from either the date of last disbursement of the loan or the date of payment of
the guarantee fee in respect of the credit facility, whichever is later, has elapsed.
 Claim should be filled with in 1 year from date of NPA, (S/L upto 31.12.2012) and 2 years from date of NPA
(S/L on or after 01.01.2013)
 The amount due and payable in respect of the credit facility has not been paid and the dues have been classified
as Non-Performing Assets.
 It may be noted that claim cannot be made on CGTMSE in respect of a credit facility if the loss has occurred
owing to actions/decisions taken contrary to or in contravention of the guidelines issued by CGTMSE.
 The credit facility has been recalled and recovery proceedings have been initiated under the due process of law
(Civil Courts / DRT / Revenue Recovery / Lok Adalats, SARFAESI Act 2002)
 Initiation of legal proceedings as a pre condition for invoking of guarantee shall be waived for credit facilities
upto Rs.50,000/- , approved by an Executive Committee headed by an Officer not below the rank of GM
xii). Claim Settlement
(a) CGTMSE shall pay 75% of the guaranteed amount on preferring of eligible claim, within 30 days, subject to claim
being otherwise found in order and complete in all respects. If 75% of the guaranteed amount is not paid within
30 days, CGTMSE shall pay interest on the eligible claim amount at the prevailing Bank Rate for the period of
delay beyond 30 days.
(b) The balance 25% of the guaranteed amount will be paid by CGTMSE on conclusion of recovery proceedings or
after three years of obtention decree of recovery, whichever is earlier.
(c) In the event of default, the branches shall exercise the rights, if any, to take over the assets of the borrowers and
the amount/s realized, if any, from the sale of such assets or otherwise shall first be remitted in full to CGTMSE
after adjusting the cost incurred by the Bank for recovery of the amount. CGTMSE shall appropriate the same
towards the pending service fee, penal interest and other charges due to CGTMSE, if any, in respect of the
concerned credit facility. Only thereafter claim for the remaining 25% of the guaranteed amount may be made.
(d). On a claim being paid, CGTMSE shall be deemed to have been discharged from all its liabilities on account of the
guarantee in force in respect of the concerned credit.
xiii)Claim received from CGTMSE : Such amount should be kept in Sundry Credit “ SOL-ID SUNCR801” especially
created for this purpose and not to credit in Loan Account. At the same time the claim received has to be entered
in database in CCIS, Option A – Guarantee Claim Settled amount to avoid wrong provision. After the recovery
efforts are exhausted and claim finally settled, the amount may be appropriated to the borrowal account. (BC No:
107/117 dt: 27.09.2013)
Before closure of the accounts covered under CGTMSE scheme, ASF has to be collected pro-rata from 1st April till
date of closure. The request for closure shall be made on line with CGTMSE in the “Closure Module” In case of
classification of A/c as NPA, Corporation Data should be updated by subsequent quarter.

Ref.2009-10/74 of 18.07.2009] Master Cir 101/129 of 08.10.07, 101/202 of 27.02.08, 102/195 of 09.02.09, 103/61 dt.
07.07.2009Cir Letter No 2008-09/17 of 02.05.08, 2008-09/56 of 19.07.08 and 2008-09/117 of 18.03.2009, 2009-10/74 of
18.07.2009, BC 106/164 dt:08.01.2013, 106/121 dt: 08.11.2012, 106/164 dt: 08.01.2013, 106/176 dt:30.01.2013, 106/184 &
185 dt: 15.02.2013, 107/117 dt: 27.09.2013)

61
SANDIPANI ONE PAGE MANAGER SERIES SME/05 30.11.2013
BOI –SWAROJGAR CREDIT CARD (BOI-SCC)
Purpose & Eligibility:- To provide adequate and timely credit (including reasonable component for
consumption ) to small artisans, handloom weavers, service sector, fishermen, self employed persons,
rickshaw owners,& other micro entrepreneurs, in a flexible, hassle free and cost effective manner through
composite loan including term loan/revolving cash credit. Implemented through all branches (excluding
specialized branches)
Nature of financial accommodation:- The term loan for investment requirements repayable in instalments
within 5 years. The revolving cash credit will be fixed taking into account the operating cycle/nature of
investment and shall be fixed based on available balance after sanction of term loan
Quantum of limit:- Rs.25,000/- per borrower as composite loan. which may go upto Rs.50,000/- in
deserving cases. Initial investment in fixed assets and/or working capital requirement/recurring expenditure
of the borrower are to be taken as the base for fixing the limit. The working capital/recurring expenditure
limit may be in the form of a revolving cash credit and fixed as a percentage of the turnover divided by the
number of operating cycles per annum. A component for consumption credit could be built in keeping in
view the value of the family labour in the productive activity. The total limit would have a relationship
with the projected net earning and the repayment capacity of the borrower.
Validity: BOI SCC is normally valid for 3 years subject to satisfactory operation of the account and
renewed on a yearly basis through simple review process. The operations in the account should be regular.
Issue of cards;-The beneficiaries under the scheme will be issued with a laminated credit card and a pass
book with photograph to facilitate recording of the transactions on an ongoing basis. The pass book
would contain the repayment schedule of the term loan also. Self Help Groups (SHGs) can also be issued
cards in their name and they will be liable jointly and severally for repayment. As far as possible cluster
approach to be followed in implementing the scheme No processing fees be charged.
Renewal of Working capital limits;- Limits will be renewed annually based on the amount credited to the
Cash Credit account and the repayment performance in the term loan account. In deserving cases the term
loan and /or working capital can be enhanced within the overall limit. The Revolving Cash Credit to the
extent of working capital repaid, may be renewed within the overall ceiling of Rs.25,000/-or the sanctioned
limit and it should normally be repaid within 12 months from the date of drawal.
NO drawal will be permitted if revolving cash credit remains outstanding for more than 12 months.
The aggregate credits in the account during the 12 months period should normally be equal to the maximum
outstanding in the working capital component plus the instalment of the term loan availed of, if any.
Operation of the scheme:-
The Branch will have absolute freedom to select the clients for the card. There will be no subsidy from the
Government under this Scheme The borrower can avail the credit facility as per his/her requirements i.e.
either term loan or working capital loan or a combination of. The term loan component and working
capital component will be accounted for separately. The operations in the account will be generally
through the card issuing branch. However, the banks may at their discretion permit operations through the
designated branches, taking into account the convenience of the clientele. Withdrawal from the account will
be through withdrawal slips/cheques. The BOI SCC and Passbook should be produced each time cash
withdrawal is made. Opening of SB A/c. should not be a pre-condition for issue of BOI SCC. However, in
case BOI SCC holder desires on his/her own to open S/B A/c, he/she may be allowed to do so.
Security : Hypothecation of assets purchased

Rate of Interest : As per prevailing rate of interest structure in terms of HOBC No:104/155 dated
08.03.2011 and subsequent circular issued from time to time..
Margin: Nil
Other norms as applicable to Priority Sector lending
HOBC NO. 100/139 of 24.11.06

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SANDIPANI ONE PAGE MANAGER SERIES SME/06 30.11.2013
BOI STAR CHANNEL CREDIT
To take care of the fund requirement of an industrial unit both for their purchases and sales to dealers on credit terms,
in addition to their production requirements, in a straight through manner or financing a channel of productive activity,
a product called "Star Channel Credit” was introduced by the Bank. The salient points of the scheme are as under:-
Facilty: - A. Drawee Bill Finance (DBF) for Suppliers B .Drawee Bill Finance or Overdraft facility for Dealers
We shall not insist upon drawal of a formal Bill of Exchange both in the case of Supplier Credit and Dealer credit.
We shall accept the duly acknowledged Invoices for discount..
Eligibility criteria:- Sponsoring Corporate can be a Manufacturing Unit, Wholesale Dealer of goods, Distributor of
goods, or a Provider of Services. They should be rated SBS 1-3 and SBS 4-6 (previous rating ‘AA’ and above)
Facilities to Suppliers and Dealers would be extended based on the referral of the Sponsoring Corporate. Exposure to
each Dealer to be based on the referral of the Sponsoring Corporate. Though due weightage shall be given to the
recommendation, Bank shall take a decision based on merits in each case.
Financial criteria:- Sponsoring Corporate’s referral letter to state that their past dealings with the Supplier/Dealer
are satisfactory.
Margin:-: Nil
Maximum exposure:- Within the existing norms, for the purpose of financing under these liberalized terms, a cap of
Rs.25 lacs is prescribed in respect of each Supplier and each Dealer. Above these limits, Bank’s normal lending
norms/procedures to be made applicable.
Finance to Supplier to be outside MPBF of the Sponsoring Corporate and the stocks procured from Suppliers by this
facility would be treated as “unpaid” stocks till the liability under the Bills is extinguished.
Tenor of the facility:- Maximum 90 days exclusive of Free Period offered, if any.
Grace period: 3 days to Dealers only in cases where Post Dated Cheques are not obtained.
Rate of interest : ( As per HOBC 104/155 dt. 08.03.2011 and subsequent circulars issued from time to time
a. Supplier Credit:
Sponsoring Corporates Tenor of Credit
Credit rating
Upto and inclusive of 90 > 90 days and upto > 180 days and upto Beyond 270
days 180 days 270 days days
AAA 13.50 % p.a. 14.00% p.a. 14.50%p.a 15.00 % p.a.
AA 14.25% p.a. 14.75% p.a. 15.25% p.a. 15.75% p.a.
Dealer Finance: Normal Rates of interest based on credit limits /rating are to be levied.
Concessions: Wherever Guarantee of the Sponsoring Corporate is obtained in respect of repayment of dues of the
Dealers to the Bank:
Rating of Sponsoring Applicable Rate Minimum Floor
Corporate Rate
AAA 0.50% below the rate for which the Sponsoring Corporate is 11.75%
eligible for W/C Finance against Book Debts.
AA 0.25% below the rate for which the Sponsoring Corporate is 12.00%
eligible for W/C Finance against Book Debts
Notes:- I-The above two concessions in pricing are available for credit by way Drawee Bill Finance with the tenor of
bills not exceeding 180 days only.
II-General Managers heading /overseeing Zones would approve the above two concessions in respect of proposals
emanating from the respective zones headed/controlled by them.
III-The General Manager, SME SBU would approve similar concessions in respect of other zones.
Penal rate: -2% over the contracted rate.
Processing charges:-NIL for the suppliers. 1% of limit fixed for each dealer payable up front at the time of sanction
of limit to dealer.
Assessment mechanism:-:Sponsoring Corporate is to make good all the funds, inclusive of all charges, lent to
Suppliers. Recoveries of such amounts would be from account as per procedure of DBF Scheme.
In respect of Dealer Finance:-
I Papers to be obtained from Dealer:
Application Form
Copy of Articles of Association, Partnership Deed, Firm’s Registration (as applicable)
Bank’s KYC Forms,. CBD-23 Forms
Copy of ST Registration Certificate
Copies of Sales Tax Returns (evidencing turnover) for the past three years (max)
Copy of latest available Income Tax Returns/Assessment
Status Report from Bankers or Copy of Statement of account for the past 3 yrs.

63
II. Papers to be obtained from the Sponsoring Corporate
Application form
Opinion Report on the Dealer
Letter of Comfort
Possibility of obtaining Corporate Guarantee to be explored.
Copy of Agreement with the Dealer, if any
Drawal mechanism
In the case of Supplier Finance, obtention of Post Dated Cheques can be dispensed with by taking a letter of
authority to debit the Working Capital Cash Credit Account.
In the case of Dealer Finance, wherever separate limits are not sanctioned to Dealers, obtention of Post Dated
Cheques (for Principal & Interest) or ECS Debit Mandate – wherever such facility is available - is to be prescribed.
Wherever separate limits are sanctioned, the amounts in respect of accepted invoices is to be debited to such CC/OD
accounts.
Payment mechanism:-
Payment as per agreed upon terms inclusive of charges to be made to the Supplier by fastest means of remittance -
through MBB/CBS Network or RTGS system.
In case of dealers, any one of the following three procedures can be implemented:
i. Payment would be made to the corporate to the debit of an OD account in the name of the particular dealer
maintained at the location where the Sponsoring Corporate’s account is maintained. Post Dated Cheques obtained
from the dealer would be put through the CMS on due date and proceeds credited to this OD Account.
ii. Where post Dated Cheques are not obtained an ECS Debit Mandate can be obtained from the Dealer wherever such
facility is available
iii. Where PDCs are not obtained and ECS Debit facility is not available, an OD account of the Dealer is to be opened
with limit as recommended by the Sponsoring Corporate. By debiting this OD account the Bill Purchase Liability
existing in the books of the Sponsoring Corporate’s Branch would be extinguished. In case of default, recourse to
the Sponsoring Corporate as per terms of agreement.
Default event and consequences & Corporate’s responsibility
When a default takes place in the case of a dealer, the bank would intimate the default to the corporate who would be
duty bound to stop further supplies to the particular dealer and assist the bank in recovering its dues. Bank reserves its
right to exclude the defaulter from the scheme even after realizing its complete dues.
Documents to be executed by the corporate:-
Acceptance of the terms and conditions of the sanction letter.
Comfort letter favouring the bank in the case of financing dealers
Corporate opinion report on each of the dealer to be included in the scheme
An undertaking stating the responsibilities of the Corporates under the scheme as included in the Comfort Letter
Application-cum-Opinion Letter,
Documents from individual dealer::-
DP Note, Continuing Security letter, Personal Guarantee of the proponents.
Other conditions:
1.In the event of any change in trade terms with the supplier and/or the dealer the same should be intimated by the
corporate.
2. The CC/OD account would be frozen by the bank in case of default as mentioned above by the dealer till the over
dues/ default is regularized.
3.The bank would have the right to discontinue this facility to a dealer who is a frequent defaulter even if the amounts
are regularized subsequently.
4.Requirements of the Dealers to change their present banking arrangements need not be insisted upon view of
availability Right of Recourse under Section-138 of N.I Act
5. Zonal Managers to be authorized to approve deviations in the operational aspects of the scheme other than pricing.
Concessions in Pricing to be approved by an authority one level higher than the Sanctioning Authority – not below
the rank of Z .M.
For Delegation purpose exposure on account of Supplier Credit shall be treated as a Secured Facility, In respect of
Dealer Finance – wherever dedicated working capital facilities are sanctioned the exposure will be treated as a
Secured Facility, wherever reliance is placed on Post dated Cheques / ECS Debit Mandate, The exposure shall be
treated as unsecured facility.
6.All branches authorized to finance under this scheme.
7.Additionally in cases where the Suppliers themselves are manufacturing/services units, the facilities granted are to
be covered under CGFTSI Guarantee Scheme - as these are collateral free advances - to the extent eligible.

H.O. Br. Circulars 98/49 of23.06.04, 100/89 of 01.09.06, 100/130 of 16.11.06, 100/148 of 15.12.06, 102/34 of
29.05.08, 102/67 of 14.07.08,102/185 of 12.01.2009 & 103/12 of 17.04.09 Cir. Letter 2006-07/106 of 27.12.06.

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SANDIPANI ONE PAGE MANAGER SERIES SME/07 30.11.2013
Loan for Tax Return Preparers (TRP).

Eligibility Unemployed/Partially Employed Graduates all over the Country- who would
possess the Completion Certificate of NIIT and also an ID Card bearing a
unique ID Number issued by the Govt. upon completion of the 9 days
training programme at NIIT.
Max. Finance Rs.0.75 Lakhs.
Purpose To enable the TRP to possess their own laptop computer, heavy duty printer,
and other peripherals, appropriate software, broadband internet connection,
furniture, mobile phone and tax books/technical literature etc. while
providing assistance to self-employed and small businessmen, salaried
employees senior citizens, women and HUFs in filing their tax returns.
Within this overall Rs.75,000/=, the TRP can also print pamphlettes on tax
saving instruments such as NSCs Kisan Vikas Patras etc
Rate of Interest As per prevailing rate of interest structure in terms of HOBC No:104/155
dated 08.03.2011 and subsequent circular issued from time to time
Margin 5% of the overall cost of assets to be acquired.
Repayment 3 years with initial moratorium of 6 months. The EMI for first 6 months
would be 50% of the normal EMI, which would be equally loaded upon the
remaining months’ EMI.
Source of Possibility of tying up with NIIT local center to be explored, if the TRPs’
Repayment remuneration, based on tax recoveries, is to be made to local NIIT by the
MOF. The TRPs would get additionally Rs.250/= per return per assessment
year from the tax-payer for the services rendered
Security The usual security documents such as DP Note (for demand loans) Hypo.
Documents Document Bearer and Instalment Letters may alone be obtained.
CGTMSE Being to a self-employed person under Professional & Self-Employed
Cover category, the loan would be eligible to be covered under the CGTMSE
Guarantee Scheme. 50% of the joining fee would be borne by the Bank to the
debit of P & L. The annual servicing fee would be borne by the TRP.
Administration of The specially set-up Resource Centre in the Directorate of Income Tax under
the Govt. Scheme the Central Board of Direct Taxes.
Miscellaneous The Government has also suggested apart from utilizing the TRPs for tax matters,
the services of the newly recruited and certified TRPs may also be utilized for
popularizing tax saving instruments to the tax payers, especially to small and
marginal tax payers with whom public sector banks normally interact during the
course of their banking and other business.
Application A simplified application-cum-proposal form is specially designed for the
Form scheme.( As per Annexure II of HOBC No. 101/196 of 7.2.08)

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SANDIPANI ONE PAGE MANAGER SERIES SME/08 30.11.2013
Scheme of Fund for Regeneration of Traditional Industries (SFURTI)

With a view to making the traditional industries more productive and competitive and facilitating their sustainable development, the
Central Government announced the setting up of a fund for regeneration of traditional industries

The objectives of the Scheme are:

(i) to develop clusters of traditional industries in various parts of the country over a period of five years commencing 2005-06;
(ii) to make traditional industries more competitive with more market-driven, productive, profitable and sustained employment
for traditional industry artisans and rural entrepreneurs;
(iii) to strengthen the local governance systems of industry clusters, with the active participation of the local stakeholders, so that
they are enabled to undertake development initiatives by themselves; and
(iv) to build up innovated and traditional skills, improved technologies, advanced processes, market intelligence and new models
of public-private partnerships, so as to gradually replicate similar models of cluster-based regenerated traditional industries.

DEFINITIONS
Traditional industry means “an activity which produces marketable products, using locally available raw material and
skills and indigenous technology”.
Traditional industry cluster, in the context of this Scheme, refers to a geographical concentration of around 500
beneficiary families of artisans/micro enterprises, suppliers of raw materials, traders, service providers, etc., located
within one or two revenue sub-divisions in one or more contiguous District(s).

TARGET SECTORS and Potential Beneficiaries

will include:
(i) Artisans, workers, machinery makers, raw material providers, entrepreneurs, institutional and private Business Development
Service (BDS) providers engaged in traditional industries and working in selected clusters of Khadi, Coir and Village
Industries, including leather and pottery.
(ii) Artisan guilds, cooperatives, consortiums, networks of enterprises, self-help groups (SHGs), enterprise associations, etc.
(iii) Implementing agencies, field functionaries of Government institutions/organisations and policy makers, directly engaged in
traditional industries.
Under the SFURTI Scheme, more than 500 artisan families will be covered and they will be empowered to earn reasonable
wages and sustainable employment.

CRITERIA for SELECTION of Clusters.

The Selection of clusters is based on their geographical concentration of families of artisans/micro enterprises, suppliers
of raw materials, traders, service providers, etc, located within one or two revenue sub-divisions in a District (or in
contiguous Districts).
The potential for growth in production and generation of employment opportunities was considered in selecting clusters
under SFURTI.
The geographical distribution of the clusters throughout the country, with at least 10 per cent located in the North Eastern
region, was kept in view while selecting clusters.

INTERVENTION / SUPPORT MEASURES.

These would consist of the following :
(i) Replacement of charkas and looms in Khadi sector
(ii) Setting up of Common Facility Centres .
(iii) Development of new products, new designs for various khadi and village industry products, new / improved packaging
etc.
(iv) Market Promotion activities.
(v) Capacity building activities, such as exposure visits to other clusters and institutions, need based training, support for
establishment of cluster level networks (industry associations) and other need based support.
(vi) Other activities identified by the Implementing Agencies as necessary for the development of the cluster as part of the
diagnostic study and included in the Annual Action Plan for the cluster.

APPROACH
As the SFURTI takes a holistic approach for cluster development, the Nodal/Implementing Agencies concerned would
see to it that similar ongoing schemes/ efforts are dovetailed with SFURTI. To supplement and synergize it would be
ensured that the units in the clusters covered under SFURTI avail of benefits under Government programs like the
REGP, PMRY etc., so long as they satisfy the guidelines of those programs.

RELEASE OF FUNDS
Funds would be released directly to the Nodal Agencies (KVIC/Coir Board) on receipt of utilization certificates
depending upon actual physical progress. In respect of capital expenditure, Government support by way of Grants to
the extent of 75% of the cost of equipment is available and financial institutions would support the borrowers in
meeting the remaining 25%. Funds for development of clusters will be kept in a separate account by the Nodal Agencies
for audit purposes.

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SANDIPANI ONE PAGE MANAGER SERIES SME/09 30.11.2013
MNRE Scheme on Development & Deployment of Solar Water Heater Systems
Our Bank has joined the captioned scheme formulated by the Ministry of New & Renewable Energy (MNRE) -
formerly known as Ministry of Non-conventional Energy Sources - to popularize usage of Solar Water Heating
Systems (SWHS) in domestic, industrial and commercial sectors. The said scheme is administered through the Indian
Renewable Energy Development Agency Limited (IREDA). The scheme is operative during 2009-10 also upto
31.03.2011. The salient features of the scheme are:

a. Eligible systems: Solar Water Heaters with both Flat Plate or Evacuated Tubular Collectors (of any size)
b. Borrowers : Any end user such as Individuals, institutions, non- commercial organizations/commercial
organizations (hotels, hospitals, etc.)
c. Loan amount : Upto 85% of the cost of the project. No separate ceilings stipulated.
In order to be eligible for claiming the Interest Subsidy, the equipment has to be purchased from manufacturers/
suppliers approved by the MNES.
The borrowers are free to select vendors of their choice taking into consideration competitive pricing, after sales
service etc.

d. Duration of loan : Repayment starts 3 months after the release of funds to the borrowers. Maximum repayment
period Five years inclusive of this 3 months moratorium period. Repayment would be in Equated Monthly
Installments.
e. Rate of interest : 2% p.a to domestic users,
3% p.a to institutional users not availing accelerated depreciation and
5% p.a to industrial/commercial users availing depreciation.
Bank may charge penal interest as applicable in case of default.
(For ROI please refer B.C. No:104/155 of 08.03.2011 and subsequent circular/s issued from time to time.)

f. Security : The Solar Water Heaters are to be considered as components eligible for financing under our various
lending schemes and therefore shall form part of the concerned scheme (Star Home Loan, Star Mortgage Loan, Term
Loans for Hotels and Term Loans for Industries etc.). In view of this, the security obtained in such Schematic
Lending Accounts would be extended to cover the exposure for acquisition of Solar Water Heaters also. In case
financial assistance is to be extended to persons/organizations for acquiring these units only, then credit appraisal has
to be done by treating such exposure as unsecured.

g. Interest Subsidy : Interest subsidy paid by the MNRE would be the difference between the Bank’s lending rate
(max 10.75% where priority sector lending is not applicable) and the MNES prescribed interest rate calculated on
upfront basis for the entire loan period maximum upto 5 years, discounted at 6.5%. This would be claimed from the
IREDA by the Nodal Branch and remitted to concerned branches. The claim period for subsidy should be within 180
days from the date of installation.
With effect from 01.04.2008, the ceiling of lending rates for easy calculation of MNRE interest subsidy is increased
from 10.75% to 12.50%. This interest subsidy, 12.50% minus prescribed rates (rate of interest as stated above) is paid
upfront to the Bank, discounted at 6.50%. In case where the normal lending rate applicable for such financial
assistance is less than 12.50% then the subsidy would be reduced pro rata.

Service Charges/ Incentives to banks: @ Rs. 200/- per loan account - where subsidy is disbursed – reimbursed to
Banks towards Service/Processing Charges

MNRE has also a scheme for Provision of Capital Subsidy to registered institutions and commercial
establishments that do not avail soft loans for installation of Solar Water Heating Systems.
Capital subsidy equivalent to upfront interest subsidy @Rs.1100/- per sq.m of collector area will be
available to registered institutions and Rs.825/- per sq.m. of collector area to registered commercial
establishments that do not avail soft loans from banks/ FIs under the Interest Subsidy scheme of the
MNRE.
BC 101/42 of 19.06.07, 100/36 of 25.05.06, 100/126 of 7.11.06, 100/134 of 20.11.06, 100/135 of 20.11.06 and
102/156 of 04.12.08 Cir.Letter No. 2009-10/44 of 1.06.2009.

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SANDIPANI ONE PAGE MANAGER SERIES SME 10 30.11.2013
Special Schemes for Financing SRTOs/Equipment Hirers under MOU with
Original Equipment Manufactures (OEM)
Our bank had entered in to tie up arrangement with several OEMs manufacturing commercial vehicles and
Earth Moving Equipments and had signed MOUs with them for being the preferred financier of their
brands. We present below the revamped scheme which will be applicable to all the OEMs with whom we
have tie up arrangement.
i) Each Dealer of Tata Motors and Ashok Leyland will be provided with unique ID and password.
ii) Query from prospective customer, Dealer will upload required details in template/excel sheet.
iii) System will auto generate Application No. and forward the same to prospective customer e-mail
id/mobile alongwith notification will be sent to concerned Branch on its Corporate E-mail ID.
i) Each Dealer of Tata motors and Asdhok Leyland will be provided with unique ID and password.
ii) Queery from prospective customer, Dealer will upload required details in template/ excel

Name of OEM 1. Piaggio Vehicles Pvt Ltd 2. Tata Motors Ltd 3. Asia Motor Works Ltd
4 JCB India Ltd 5. Mahindra Trucks and Buses 6. Ashok Leyland Ltd
7. Bajaj Auto Ltd 8.TVS Motor co. ltd, 9.VE Commercial vehicles ltd.
10.Mahindra & Mahindra Ltd. 11. Force Motor Ltd. 12. Atul Auto Ltd. 13.
Maruti Suzuki India Ltd.
Eligibility/Entry For limits upto Rs.100 lacs for SRTO borrowers, scoring sheet is applicable and entry
Level Norms level is 20 marks (HOBC No:103/05 dt:09/04/2009). For SRTO with limit above Rs.
100 lacs and Equipment Hirers irrespective of limit, appropriate Rating Model to be
used and entry level as per extant guidelines applicable
Items to be Cost of equipment/”on the road” cost of vehicle (to include cost of chassis, body,
Financed tools, insurance for the loan tenure, registration cost, road tax, accessories and AMC
Type of Facility Term Loan
Appraisal of The economic viability should be worked out as per prescribed proforma. No detailed
Loan project report is to be obtained for commercial use vehicles.
In case of captive use, there should be adequate cash flow from the existing activity to
service the term loan installments and interests.
DSCR Min 1.25
Margin 15% of project cost. Lower margin can be allowed by GM-NBG, GM-HO and above
ROI (linked to Up to Rs. 2 lacs BR Above 2 lacs and upto 20 lacs BR+1.50%
Base Rate Above 20 lacs and upto 50 lacs BR+2.00% Above 50 lacs and upto 100 lacs BR+3.00%
(Floating))
Fleet owners Limits above 100 lacs BR+2.50%
Tenor Premium Applicable for limits above 10.00 lacs and will be added to above rates (BC
No:105/107 dt:26/09/2011)
For tenor premium, pl. be guided by the interest rate circular
Repayment 5-7 years including 3 months moratorium. Repayment holiday of 3 months in a year
during monsoon may be considered within the original tenor of the Term Loan.
Processing and 0.20% all inclusive (PPC, documentation, Inspection and Mortgage Charges), subject
other charges to minimum Rs.2,000/-. Service Tax to be levied separately.
Security Primary: Hypothecation of Vehicle/Equipment.
Registration of Bank’s charge with RTO and in the RC book in case of vehicles
Collateral:
1. Wherever the accounts is covered by CGTMSE guarantee, no third party
guarantee/collateral security to be obtained.
2. Where CGTMSE cover is not available, suitable third party guarantee and/or
collateral security may be obtained.
Insurance Assets charged to the Bank to be comprehensively insured with SRCC clause and
Bank’s charge to be mentioned in the insurance policy.
Disbursement Direct to the dealer/supplier by means of DD/Pay Order/RTGS
San Authority As per extant delegation of power
Authorized All branches of the Bank.
branches
Turnaround 8 Banking days after receipt of complete information sheet.
Time

68
 iii) System will auto generate application no. and forward the same to prospective customer e-mail id/
mobile along with notification will be sent to concerned branch on it’s corporate e-mail ID.
iv) Branch should print the same and keep it for record.
v) Branch should carry out CIBIL enquiry/other due diligence and convey “In Principal” approval or
“Reject”.
vi) Alert message will be forwarded to Applicant and Dealer about acceptance or rejection.
vii) In case of acceptance, Branch should immediately contact Applicant for further processing his
request.
viii) No action at Branch within 48 hours, matter will be escalated to Zonal Office.

Action at Branch Level :-

i) Log in regulary to see email received.
ii) Prompt disposal of on-line applications after carrying out CIBIL verification/other due diligence.
iii) Get all formalities completed for accepted application i.e Loan Application, KYC and other
documentation.
iv) Guidelines in respect of financing to SRTOs need to be adhered to.
v) Regular interaction with the Dealers.

Incentive to Dealers
It has been decided to pay incentive to dealers of OEMs with whom Bank has entered in to tie-up
arrangement under MOU. Initially payment of incentive is being offered as festive offer for a limited period
of four months i.e. from 01.09.2013 to 31.12.2013 on experimental basis. Decision on continuation of the
offer will be taken on review of the scheme at the end of implementation period i.e in January 2014.

The detals of the incentive schemes are as under :

Other than Rural 1% of loan amount Max Rs. 10,000/- (per vehicle – after disbursement of
Branches loan)
Rural Branches 0.75% of loan amount Max Rs. 7,500/- (per vehicle – after disbursement of
loan)
Strictly complied with while making payment of the incentive :
i) To become eligible for payment of incentive, a dealer should perform the following:
a. Procure application and submit the same to Branch. Help the branch in complying various pre
sanction formalities.
b. In case of dealers of Ashok Leyland Ltd and Tata Motors Ltd there is web based auto
application module in which dealers can escalate loan applications of the customers to the
desired branch. They should comply with other pre sanction conditions stipulated by the
branch even after submitting the online applications.
ii) Payment of incentive to the authorized dealer of the vehicle/equipment is to be made only on
completion of documents, disbursement and submission of all necessary documents like
registration, insurance etc to the branch.
iii) Payment of incentive is to be made directly to the authorized dealer by means of Pay Order/Draft
and not to any other agent.
iv) Payment of incentive is to be approved by Branch head only.
v) Payment of incentive is to be made by debiting Branch P/L A/c – “Miscellaneous Charges”.
vi) Cases of walk in business (i.e. without any support/efforts from the dealers as narrated above) are
not eligible for the incentive.
Rating Model :-
Financing under Branch CGTMSE cover
SRTOs Circular/Date
Upto Rs. 100 lacs 103/05 dated Micro and Small Enterprises upto limit Rs.100 lacs.
09.04.2009 Not willing – usual norms for principal/collateral
security
Above Rs. 100 lacs Normal Rating Model Not Applicable
(Reference : BC No:105/64 dt: 04.07.11, 105/95 dt: 06.09.11, 106/24 dt: 26.04.12, 107/90 dt: 19.08.13 and
107/95 dt: 26.08.13/ 105/106 of 26.09.11 and 106/2 dated 03.04.12)

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SANDIPANI ONE PAGE MANAGER SERIES SME/ 11 30.11.2013

Web Based Auto Dealers Application Module

Access through our Web site for financing SRTOs/Equipment Hirers under MOU with
Original Equipment Manufacturers (OEMs). At present we have tied up with Tata Motors
and Ashok Leyland for generation of a good number of leads and quick credit dispensation.
Web based having a link with a user friendly template on the home page of our website.
Success of the scheme lies in branches getting adequate number of leads, promptly
attending the on-line applications and proposal sanctioned Zonal/Head Office will monitor
action taken by branch on regular basis.

i) Each Dealer of Tata Motors and Ashok Leyland will be provided with unique ID and password.
ii) Query from prospective customer, Dealer will upload required details in template/excel sheet.
iii) System will auto generate Application No. and forward the same to prospective customer e-mail
id/mobile alongwith notification will be sent to concerned Branch on its Corporate E-mail ID.
iv) Branch should print the same and keep it for record.
v) Branch should carry out CIBIL enquiry/other due diligence and convey “In Principal” approval or
“Reject”.
vi) Alert message will be forwarded to Applicant and Dealer about acceptance or rejection.
vii) In case of acceptance, Branch should immediately contact Applicant for further processing his
request.
viii) No action at Branch within 48 hours, matter will be escalated to Zonal Office.

Action at Branch Level :-

i) Log in regulary to see email received.
ii) Prompt disposal of on-line applications after carrying out CIBIL verification/other due diligence.
iii) Get all formalities completed for accepted application i.e Loan Application, KYC and other
documentation.
iv) Guidelines in respect of financing to SRTOs need to be adhered to.
v) Regular interaction with the Dealers.

Rate of Interest : as per BC No:105/95 dated 06.09.2011 and subsequent Head office
guidelines issued from time to time. Tenor premium is waived for Micro and Small enterprises
up to Rs.100 lacs.

Rating Model :-
Financing under Branch CGTMSE cover
SRTOs Circular/Date
Upto Rs. 100 lacs 103/05 dated Micro and Small Enterprises upto limit Rs.100 lacs.
09.04.2009 Not willing – usual norms for principal/collateral
security
Above Rs. 100 lacs Normal Rating Model Not Applicable
Branch Cir 105/106 of 26.09.2011 and 106/2 dated 03.04.2012

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SANDIPANI ONE PAGE MANAGER SERIES SME/ 12 30.11.2013
STAR SME EDUCATION PLUS
Educational institutions require funds for a host of activities viz Construction / Renovation work of
building & for purchase of computer, lab equipments etc. Through this product their needs may be
catered to suitably.

Target group Educational Institutions viz., Universities , Colleges , Schools

Eligibility The institutions must have got necessary approval from Government / Government
agencies for running the educational institution. Submit 3 years audited financial
statements. Profit making for continuous 2 years. New and upcoming educational
institutions can also be considered in which projections, both financial and non-financial,
must be reasonable and justifiable. Entry level credit rating is SBS 5. No deviation.
Purpose 1. Construction/ Renovation / Repair of building. Approval from all the concerned
authorities must be in place for considering the credit facility. 2. Purchase of Computer,
lab equipment, Furniture & Fixtures, books etc.
Nature of Term Loan
facility
Quantum of Minimum Rs.10 lacs and Maximum Rs.500 lacs
Loan
Repayment Maximum 8 years inclusive of initial moratorium of 12 to 18 months. Periodicity of
instalment on the basis of cash flow.
Appraisal of The proponent should have sufficient cash flow to service both instalment and interest.
loan DSCR should be minimum 1.25.
Margin Minimum 20%
Rate of As per prevailing rate of interest structure in terms of HOBC:104/155 dt. 08.03.2011 and
Interest subsequent circular issued from time to time
Processing For accounts falling within regulatory For accounts not falling within regulatory
Fee, definition of MSME : definition of MSME but within the new
Documentation In terms of HOBC : 102/218 dt. 20-03- definition of SME :
charges etc 2009. In terms of HOBC: 102/119 dt.19-09-
2008.
Security Primary: Hypothecation of assets, if loan is considered for machineries / equipments.
Mortgage of land & building over which construction is proposed
Collateral: Suitable collateral to be obtained so that minimum Asset Cover of 1.50 is
available. Guarantee of key person/promoter/trustee must be taken.
Insurance Assets charged to the Bank to be comprehensively insured covering various risks
including civil commotions and riots. Separate insurance policy to be obtained for the
mortgaged property.
Due Diligence The bank will conduct its own due diligence (including pre-sanction visit).
San Authority As per extant delegation of power
Documentation IFD 10 where fixed assets are charged to the Bank
IFD 1 where only mortgage is available
L-516
OD-194 where guarantee is proposed
All other supportive documents as per extant guidelines
Authorized All branches of the Bank.
branches

BC No: 104/129 dated 13.01.2011

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SANDIPANI ONE PAGE MANAGER SERIES SME/ 13 30.11.2013
STAR SME LIQUID PLUS
It is a general purpose term loan product , devised to provide necessary liquidity to SME
constituents against their unencumbered immovable property for such purposes also which are
necessary for their sustainable growth viz R& D activity ,marketing and advertisement expenses
etc . Properties already mortgaged to our bank may also be considered upto the extent of their
residual value.

Target group Proprietorship / Partnership firms, Limited Companies falling within the new definition of SME,
engaged in the business for the past 3 years with audited financial statement of accounts
Eligibility The borrower should have known source of funds to pay for the margin and initial
recurring expenses.
Should be profit making for the last 2 years. Entry level credit rating SBS 5. No deviation to be
permitted.
Purpose SME constituents Viz., for R & D activity, marketing and advertisement expenses Purchase of
machineries / equipments, Preliminary expenses etc.
Nature of facility Term Loan.The safety of this advance will substantially depend on cash flow arising out of activity
being financed. Profits generated / anticipated to be generated turns into liquid cash to service the
loan.
Repayment To be repaid in 84 installments within a period of 7 years inclusive of moratorium period of up to
12 months. Interest to be serviced as and when debited.
Appraisal of 50% of unencumbered value of the property under offer or 75% of actual requirement for the
loan stated purpose which ever is less Minimum : Rs.10 lacs Maximum : Rs.500 lacs Note : Extant
guidelines with regard to valuation of property, title clearance and inspection by two different
officials etc., must be strictly adhered to.
Average DSCR should be minimum 1.25.
Margin As stated above
Rate of interest As per prevailing rate of interest structure in terms of HOBC No:104/155 dated 08.03.2011
and subsequent circular issued from time to time
Processing Fee, For accounts falling within regulatory For accounts not falling within regulatory definition of
Documentation definition of MSME :In terms of MSME but within the new definition of SME : In terms
charges etc HOBC : 102/218 dt. 20-03-2009. of HOBC: 102/119 dt.19-09-2008.
Security i.) Primary: Hypothecation of assets or mortgage of land , if loan is considered for that purpose.
If no assets are created then it should be treated as clean
ii) Collateral: EQM or Registered Mortgage of Residential / commercial property (1 st charge)
either of borrower or of guarantor. However following conditions with regard to property under
offer should be fulfilled .1It should not be an agricultural property 2.It should not be a vacant land
Insurance Assets charged to the Bank to be comprehensively insured covering various risks including civil
commotions and riots. Separate insurance policy to be obtained for the mortgaged property
Due Diligence The bank will conduct its own due diligence (including pre-sanction visit).
San Authority As per extant delegation of power
Documentation IFD – 1(where only mortgage is available)
Term Loan Agreement cum Hypothecation Agreement No. IFD -10 (where movable/ fixed asset is
charged) L-516
Deed of Guarantee No.OD-194 where applicable
( Besides, documents required to be obtained as per respective state laws)
Other supporting documents as applicable i.e.
- Identity/Residence proof
- Photograph of borrower/co – borrower and guarantor with their
signatures attested by the their Bankers.
- Balance sheet and profit loss statement of last three years in case of
firms/companies.
- Partnership letter in case of partnership firms.
- Copy of Memorandum and Articles of Association, certificates of
Incorporation and Commencement of business duly attested and copy
of board resolution for a availing the loan in case of limited companies.
BC No:104/129 dated 13.01.2011

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SANDIPANI ONE PAGE MANAGER SERIES SME/ 14 30.11.2013

STAR SME AUTO EXPRESS

It is meant for those existing SME units which need vehicle for delivering their own products /
services to their clientele. Surplus generated out of existing business operation would form the
basis for appraisal of loan.

Target group All existing SME units, as per new definition, run by Individuals, Proprietorship / Partnership firms, Limited
Company, Trust, Society
Eligibility The unit / borrower should have sufficient net worth/source of funds to pay for the margin and initial
recurring expenses. Conduct of the existing account must have been satisfactory. Entry level credit rating
should be SBS 5.
Purpose To purchase transport vehicles for delivering their products / Services. Educational institutions also eligible for
transport vehicles for providing transportation services to students / faculty / staff. Only new vehicles will be
considered. Second hand vehicles not permitted under the scheme.
Items Chassis + Body building costs + registration , insurance , road tax, accessories AMC etc.
facility Term Loan
Repayment To be repaid in 84 equated monthly installments inclusive of moratorium of maximum 3 months.
Appraisal of The economic viability should be worked out as per the overall income generated and surplus for loan
loan installment / interest payment from the existing business operation of the unit. Average DSCR should be
minimum 1.25.
Marg. and Margin will be 20% of the cost of vehicle on road (chassis, body building and initial insurance,
ACR registration ,Road Tax & AMC).
Rate of The rate of interest shall be applicable to existing credit rating of the account as well as aggregate credit
Interest limit arrived at after clubbing proposed finance for vehicle .As per prevailing rate of interest structure in
terms of HOBC:104/155 dt. 08.03.2011 and subsequent circular issued from time to time
Processing For accounts falling within regulatory definition of For accounts not falling within regulatory definition
Fee, Docu. MSME :In terms of HOBC : 102/218 dt. 20-03-2009. of MSME but within the new definition of SME :In
charges terms of HOBC: 102/119 dt.19-09-2008.
Security i.) Primary: Hypothecation of the vehicle purchased out of the proceeds of the loan. Bank’s name as charge
holder to be got entered in the books of the RTO and also the Registration certificate.
ii) Collateral: Micro and Small (Services Enterprises), can be sanctioned collateral free term loan up to Rs. 100
lakhs, subject to coverage under guarantee provided by Credit Guarantee Fund Trust for Micro & Small
Enterprises.(CGTMSE) For loans above Rs 100 lakhs , suitable collateral security to be obtained depending
upon the merits of individual cases.
Insurance Comprehensive insurance policy covering various risks including civil commotions and riots should be
arranged. Vehicles to be insured in the name of the borrower only but bank’s interest to be got noted in the
insurance policy.
Due Diligen. The bank will conduct its own due diligence (including pre-sanction visit).
San Authority As per the bank’s scheme of delegation
Documentatio Hypothecation Agreement no. CHA2/CBD 13
n Deed of Guarantee No.OD-194 ( If applicable )
Blank Transfer forms duly signed by the borrower to be kept on record.- Form 29 and 30.
Undertaking to inform Engine No. Chassis No.
Letter addressed to Insurance Co. duly signed by the borrower authorizing them to pay claims directly to the
Bank.
Stamped letter signed by Body Builder. (where applicable) that the vehicle is in his custody for Body Building.
Other supporting documents as applicable i.e.
- Identity/Residence proof
- Photograph of borrower/co borrower and guarantor with their signatures attested by their Bankers.
- Balance sheet and profit loss statement of last two years in case of firms/companies.
- Partnership letter in case of partnership firms.
- Copy of Memorandum and Articles of Association, certificates of
Incorporation and Commencement of business duly attested and copy
of board resolution for a availing the loan in case of limited companies.
- For borrowers already having vehicles, copy of Registration Certificate and
- PDCs to be obtained and kept on record.
Disbursement Disbursement to be made direct to the suppliers by means of an account payee draft/pay order and
acknowledgement to be obtained.
Remarks BC No:104/129 dated 13.01.2011

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SANDIPANI ONE PAGE MANAGER SERIES SME/ 15 30.11.2013
STAR SME CONTRACTOR CREDIT LINE
This product is tailor made for all types of contractors who maintain Audited Financial Statements.
Appraisal part has been simplified. A Line Of Credit may be given to contractors on the basis of
last two years average turnover; there will be a commitment charge on the unutilized portion of the
line of credit.

Target group Civil Contractors, Mining Contractors, Engineering Contractors, Transport Contractors etc
established as Proprietorship / Partnership firms, Limited Co
Eligibility Engaged in the business line at least for the last 3 years. Audited Financial Statements. Entry
level credit rating should be SBS 5. No deviation .
Purpose For meeting working capital needs
Nature of facility Line of Credit by way of fund/non fund based working capital limit, Bank Guarantee/ letters
of credit
Quantum of Limit Minimum Rs.10 lacs and Maximum Rs.500 lacs
Appraisal of loan 30% of last two years average turnover. 2/3 rd for Fund Based facility and 1/3rd for Non-fund
based facility.
Margin Minimum 20% for fund based facility. Though the limit will be treated as unsecured,
contractors will have receivables which should be charged to the Bank and a margin of 20%
maintained thereagainst.
Minimum 15% cash margin for non-fund based facility
Rate of Interest As per prevailing rate of interest structure in terms of HOBC:104/155 dt. 08.03.2011 and
subsequent circular issued from time to time
Processing Fee, For accounts falling within regulatory For accounts not falling within regulatory
Documentation definition of MSME :In terms of HOBC : definition of MSME but within the new
charges, 102/218 dt. 20-03-2009. (MSME accounts definition of SME :
Commitment charges within regulatory definition are exempt from In terms of HOBC: 102/119 dt.19-09-2008.
etc commitment charges)
Security Primary: First charge on the unencumbered assets both current and fixed assets.Margin on
non fund based limits.
Collateral: Suitable collateral to be obtained so that asset cover of 1.50 is maintained.
Due Diligence The bank will conduct its own due diligence (including pre-sanction visit).
San Authority As per extant delegation of power
Documentation To be obtained according to the release of fund covering specific facility
For Fund based For BG - For LC
IFD -10, D.P Note LG-12 Application for Documentary Credit
Bearer letter LG-13
L-516 LG -15 Counter Guarantee
OD – 194
( Besides, documents required to be obtained as per respective state laws)
Other supporting documents as applicable i.e.
- Identity/Residence proof
- Photograph of borrower/co – borrower and guarantor with their signatures
attested by the their Bankers.
- Balance sheet and profit loss statement of last three years in case of
firms/companies.
- Partnership letter in case of partnership firms.
- Copy of Memorandum and Articles of Association, certificates of
Incorporation and Commencement of business duly attested and copy
of board resolution for availing the loan in case of limited companies.
BC No:104/129 dated 13.01.2011

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SANDIPANI ONE PAGE MANAGER SERIES SME/ 16 30.11.2013
Empanelment of External Rating Agency M/s Brickwork Ratings for existing
/potential MSME customers
On behest of MSME ministry NSIC has recognized Brickwork Ratings as an
agency for undertaking the rating of MSMEs .Earlier our Bank have already entered
MOU with SMERA, ONICRA, D&B etc. Now we have entered into tie up with M/s
Brickwork Rating Agency to do the rating exercise for MSME customers. Ref BC:
105/116 Dt 08.10.2011

BC 105/120 Dt 13.10.2011
Rectification of Data Input in CBS Branches , Supervisory Concern in RBI AFI
– 2011
RBI pointed out wrong data entry in MSME A/cs .On a sample basis RBI has given list of A/cs
with outstanding of Rs.3600.0 crore. Branches are required to rectify data input as per MSME Act
2006/RBI guidelines.

BC 105/121 Dt 12.10.2011
Adherence to the time limit for disposal of loan applications under MSEs
Branches are required for disposal of loan applications as per guidelines framed by Bankers code
of commitment to MSEs formulated by BCSBI and adopted by our Bank. As per citizen’s charter
following time limits may be observed .
a.Approvals to be granted by BMs within 30days of receipt of application.
b.Approval to be granted by the Regional/ Zonal Manager within 45 days of receipt of application.
BCSBI official may undertake visit to branches.
Ref HO BC 101/70 dt 23.07.2007

BC 105/122 dt 13.10.2011
Adjustment of Margin Money Subsidy in PMEGP
As per para 11(II)m of PMEGP guidelines the margin money subsidy is credited to the borrower
loan a/cs after 3 yrs from the date of Ist disbursement .Also para 13 provides for 100% physical
verification of each of the unit set up under PMEGP as regard s their actual establishment and
working status to be done by KVIC. Adjustment of TDRs would be allowed by KVIC only in case
of PMEGP units where physical verification has confirmed that the units have been found to be
actually established and are working. No intt. is to be charged on the loan portion for the
corresponding amt. of TDR .Para 8.4 of the guidelines provides that working capital limit should
be utilized in such a way that at one point of time within three yrs of lock in period of margin
money , the cash credit availment touches 100%of limit of the sanctioned cash credit and never
falls 75% of the said limit .If it does not touch 100% limit , proportionate amount of subsidy is to
be recovered by bank and refunded to KVIC at the end of 3rd yr .The cash credit has to be
determined on the basis of the average level of daily cash credit availment by the beneficiary
during the lock in period of three yrs.

HO Cir Letter 2011-12/189 dt 25.01.2012 Ref Master Cir BC 102/10 10.04.2008

Credit Linked Capital Subsidy. Inclusion of Clause in Sanction Letter

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SANDIPANI ONE PAGE MANAGER SERIES SME/17 30.11.2013

SCHEME FOR FINANCING SERVICE SECTOR – BOI STAR VYAPAR

Eligibility All Enterprises engaged in traiding with original investment in equipment as

defined under MSMED Act,2006.Satisfactory experience of business ,
having financial statements of at least two precedings years.
1) Proprietorship concern,
2) partnership Firms,
3) Private Ltd. Co.
4) Society
Max. Finance Minimum Rs. 10.00lakh, Maximum Rs. 200.00 lakh
Purpose Financing of stock and book debts.
Rate of Interest ROI is to be linked with market value of collateral OF AGGREGATE
LIMIT security as under;-
MARKET VALUE OF SECURITY PROPOSED RATE OF INTEREST
110% to 149% BR +2.50% ie 13.00%
150% to 175% BR + 2.25% ie 12.75%
More than 175% BR + 2.00% ie 12.50%

Margin 25% Against Stock & Book Debt

Nature of Cash Credit
Facility
Method of Need based combined limit ( stock & book debts) for working capital
Assessment requirement be fixed as per Nayak Committee recommendations ie 20% of
sales turn over.
Security 1) Primary Security- Hypothecation of stock & book debts ( not older than
4 months)
2) Collaterall – Minimum 110% of the loan amount.
Due Deligence Due diligence as per extant guidelines to be undertaken, CIBIL/ RBI
defaulters’ list/ ECGC SAL to be verified.
Insurance All assets charged to Bank Principal/ Collaterall security to be adequately
insured.
Miscellaneous 1) Independent inspection of business/ factory premises should be carried out
periodically. Bank’s name displaying the business and security charged to the bank
should be prominently displayed.
2) Statement of stock/bookdebt/MSOD should be obtained and scrutinized.
3) No TOL/ TOD to be considered during the six months period from the date of
first disbursement.

Application Application MSE 1 to be obtained.

Form Reference –BC No. 106/127 Dt. 17.11.2012 and 2012-13/223 Dt 6.12.2012

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SANDIPANI ONE PAGE MANAGER SERIES SME/18 30.11.2013

STAR WEAVER CREDIT CARD (STAR WCC) SCHEME

Eligibility 1)All weavers and ancillary workers involved in weaving activities.

2)Preferance would be given to weavers identified under the Thired Cencus
of Handloom weavers conducted by Development Commissioner (
Handloom) Ministry of Textile as well as to weavers identified by the State
Govt.
3)Thurst in financing would be on clusters of weavers and ancillary workers.
4)All existing weaver borrowers of the bank enjoying credit facility and
having satisfactory dealing.
Max. Finance Need based, Maximum Rs. 2.00 lakh
Purpose Financing of stock and to purchase of equipments, machinery, tools etc.
Rate of Interest Sanctioned Limit PROPOSED RATE OF INTEREST
Limit Up to Rs. 50000.00 BR +0.0% ie 10.50%
Above Rs.500000 to Rs.2.00 lakh BR +1.00% ie 11.50%

Margin Upto Rs.25000.00 NIL

Above Rs. 25000 upto Rs.2.00 lakh 20%
Nature of Cash Credit and Term Loan
Facility
Method of Need based combined limit for working capital requirement and Term Loan
Assessment be fixed as per Nayak Committee recommendations ie 20% of sales turn
over.
Security 1) Primary Security- Hypothecation of stock & Equipments , Machinery ,
Tools.
2) Collaterall –No collateral security, to be covered under CGTMSE.
Due Deligence Due diligence as per extant guidelines to be undertaken, CIBIL/ RBI
defaulters’ list to be verified.
Insurance All assets charged to Bank to be adequately insured.
Miscellaneous 1) Independent inspection of business/ factory premises should be carried out
periodically. Bank’s name displaying the business and security charged to the bank
should be prominently displayed.
2) Statement of stock should be obtained and scrutinized.
3) No TOL/ TOD to be considered during the six months period from the date of
first disbursement.
4)SWCC would normally be valid for a period of 3 years subject to annual review.

Classification of Limit sanctioned under the scheme shall be classified as Micro Enterprises under
Advance MSE advances and following codes will be filled in the system
Occupation Code 17105(Handloom Weavers)
Scheme Code 361(Weavers Credit Card)
Referance No .BC No. 106/128 Dt 20.11.2012

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SANDIPANI ONE PAGE MANAGER SERIES SME/19 30.11.2013.
SCHEME FOR FINANCING VARIOUS FINANCIAL REQUIREMENTS OF DOCTORS
(STAR DOCTORs PLUS)
Objective: To meet the financial requirements of doctors.
Eligibility Individuals/ Firms/ companies/ Trusts engaged in providing medical/ pathological
/ diagnostic services where minimum 51% of shareholding/ stake is held by
qualified doctors.
Proponents should be professionally qualified in the age group of 25 to 60 years
with minimum 3 years experience in any branch of medicine with min.
qualifications of degree from a recognized university:
1) MBBS
2) BHMS
3) BDS
Max. Finance WC(clean) Rs.50.00 lacs, Vehicle loan: Rs.100.00 lacs
1. Business premises/ Equipment Loan: Equipment financing by import of
machinery through LC to be permitted.
2. Vehicle Loan: For purchase of Ambulance, van and other utility vehicle as per
requirement of project subject to a cap of Rs.100 lac.
3. WC (clean): To be assessed as per project subject to cap of Rs50.00 lac
Purpose 1.For acquiring premises on ownership basis required for running clinics/ nursing
home/ pathological labs
2.Expansion/ Renovation/modernization of existing premises/ clinic/ nursing
home
3.For purchase of Furniture & fixture, furnishing, renovating existing clinics
4. For purchase of medical equipments for clinics/ hospitals
5. For purchase of Ambulance/ Utility vehicles
6. Working Capital Requirements for meeting recurring expenses, stock of
medicines/ consummables
Rate of Interest Term Loan upto 5 years: 1.50% above base rate(including tenor premium)
Term Loan above 5 years: 1.75 % above base rate(including tenor premium)
For Vehicle Loan 1.50% over Base Rate (including tenor premium)
For WC (clean) 1.75% Over Base Rate, presently 12.00 %
Margin 25% for acquisition of premises and/ or expansion/renovation/ modernization of
existing premises
15% for purchase of equipment/ machinery
15% on cost of vehicle/ ambulance
NIL in case of WC (clean)
Nature of Facility For business premises/equipment loan: Term loan repayable in 5-10 years
depending on purpose and viability
Vehicle Loan; Term loan repayable in 5-7 years with moratorium of 1-2 months.
WC (clean): CC/ OD on clean basis.
Processing fees Processing Charges: 50% of applicable charges plus service tax for all facilities
and Documentation Valuation/ Title search/ Stamp duty/ CERSAI/ Registration charges as per actual
charges
Security 1) Primary Security- Hypothecation of Assets acquired out of Bank finance.
Equitable Mortgage of Property in case of construction/ acquisition/ renovation of
Land & Building
2) Collaterall – Loans upto Rs100.00 lac to be covered under CGTMSE
guarantee scheme.
Loans above Rs.1.00 crore upto Rs.10.00 crore – no collateral security to be
obtained.
For loans above Rs 10.00 crore: Minimum 20 % collaterals to be obtained.
3) Guarantee; Personal Guarantee of Promoters/ directors/ Trustees etc.
a) The CGTMSE coverage for loans uipto Rs100 lakh is mandatory
b)Premium of CGTMSE Guarantee and Annual fee to be borne as per present
guidelines.The CGTMSE coverage should be for the entire tenure of the loan
c) The Guarantee coverage under CGTMSE will be available as per the terms,
eligibility criteria and premium defined under the scheme.

78
Due Deligence Due diligence as per extant guidelines to be undertaken, CIBIL/ RBI defaulters’
list/ ECGC SAL to be verified.
Insurance All assets charged to Bank Principal/ Collaterall security to be adequately insured.
Sanctioning As per existing delegation of Powers based on credit rating (HOBC 106/141 dated
Powers: 18.12.2012 and circular issued from time to time)
Devations: To be permitted by the next higher authority
Concessions: As various concessions are already factored in ROI, no further
concessions to be permitted.
Other Benefita 1.No Processing fee for Retail loans to spouse
2. Free Debit Card
3. Free Internet Banking
4. 50% discount on maintenance charge of D- Mat account
5. There is no prepayment penalty if the loan is adjusted by the borrower from his
own verifiable legitimate sources.
DOCUMENTATI Prescribed security documents to be obtained and charge to be registered with
ON appropriate statutory authority as the case amy be. In case of immovable
properties, mortgage charge to be created and charge registered with CERSAI.
Monitoring & Independent inspection of business premises should be carried out periodically.
Follow up Bank’s name displaying the business is financed by the branch and securities
charged to the bank should be prominently displayed.
General 1. Credit Proposal to mandatorily indicate original investment in “equipment”
Guidelines and sector code, Activity code and Special Category code
2. Codes should be entered in the Finacle system while opening the account
after sanction of the proposal
3. Credit rating as per extant guidelines.
4. Takeover of accounts to be considered without any deviation i.e., all
parameters to be complied.
For further references on sanction of Personal loans and Vehicle Loans under BOI Star Doctor-
Plus Scheme: Please refer to Annexure –II enclosed with the Branch Circular No.107/154 dated
06.11.2013 issued by SBU department of Head Office.

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 SANDIPANI ONE PAGE MANAGER SERIES OPS/01 30-11-2013
LENDING TO PRIORITY SECTOR
Targets/Sub-targets for Priority sector
Categories Domestic Commercial banks/ Foreign banks with Foreign banks
20 and above branches with <20
Total Priority Sector 40% # 32% #
Advances
Total Agricultural 18% # (Indirect lending in excess of 4.5% will not No
Advances be reckoned for computing performance under 18%. Specific
However in excess of 4.5% will be reckoned under Target.
overall priority sector. Forms
Micro enterprises (i)40% of total advances to MSE should goto Micro Part
within MSE (Mfg) having investment in P&M up to Rs. 10 lacs of
and Micro (Service) having investment in equipment total
up to Rs. 4 lacs Priority
(ii) 20% of total advances to MSE should go to Sector
Micro (Mfg) having investment in P&M Rs. 10-25 Target
lacs and Micro (Service) having investment in
equipment Rs. 4-10 lacs
Export credit Export credit to eligible activities under agriculture
and MSE will be reckoned for priority sector lending
under respective categories.
Adv to Weaker sections 10% #
# ANBC or Credit equivalent amount of Off-Balance Sheet Exposure, whichever is higher
For foreign banks with 20 and above branches, priority sector targets and sub targets have to be
achieved within a maximum period of five years starting from April 1, 2013 and ending on March
31, 2018 as per action plans submitted by them and as approved by RBI.
The current year’s targets for priority sectors and sub-targets will be computed based on Adjusted
Net Bank Credit (ANBC) or Credit equivalent to Off-Balance Sheet Exposures of preceding
March 31st. The outstanding priority sector loans as on March 31st of the current year will be
reckoned for achievement of priority sector targets and sub targets. For the purpose of priority
sector lending, ANBC denotes the outstanding Bank Credit in India[(As prescribed in item No. VI
of form ‘A’ (Special Return as on March 31st) u/s 42(2) of the RBI Act, 1934] minus bills
rediscounted with RBI and other approved Financial Institutions plus permitted non SLR
bonds/debentures in Held to Maturity category plus other investments eligible to be treated as part
of priority sector lending ( eg. Investments in securitized assets). Deposits placed by banks with
NABARD/SIDBI/NHB, as the case may be, in lieu of non-achievement of priority sector lending
targets/sub targets, though shown under Schedule 8 – ‘Investments’ in the Balance Sheet at item I
(vi) – ‘Others” will not be reckoned for ANBC computation.
AGRICULTURE - Direct Finance
Finance to individual farmers {including Self Help Groups (SHGs) or joint liability Groups (JLGs), i.e.
groups of individual farmers, provided by banks maintain disaggregated data on such loans, directly
engaged in Agriculture and Allied Activities, viz dairy, fishery, animal husbandry, poultry, bee-keeping
and sericulture (up to cocoon stage)}
- (a) Short-term loans for raising crops i.e. crop loans
- (b) Medium & Long Term loans to farmers for agricultural and allied activities
- (c) Loans to farmers for pre and post harvest activities,
- (d) Loans to farmers up to Rs. 50 lakh against pledge/hypothecation of agricultural produce (including
warehouse receipts) for a period not exceeding 12 months, irrespective of whether the farmers were
given crop loans for raising the produce or not
- (e)Loans to small and marginal farmers for purchase of land for agricultural purposes.
- (f) Loans to distressed farmers indebted to non-institutional lenders,
- (g)Bank loans to PACS, FSS and LAMPS managed and controlled by such banks for on lending to
farmers for agricultural and allied activities.
- (h) Loans to farmers under Kisan Credit Card Scheme.
- (i) Export credit to farmers for exporting their own farm produce.
- Loans to corporate including farmers’ producer companies of individual farmers, partnership firms and co-
operatives of farmers directly engaged in Agriculture and Allied Activities, viz dairy, fishery, animal
husbandry, poultry, bee-keeping and sericulture (up to cocoon stage) uo to an aggregate limit of Rs. 2
Crore per borrower for specified activities.

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 - AGRICULTRE - Indirect Finance
Loans to corporate including farmers’ producer companies of individual farmers, partnership firms and co-
operatives of farmers directly engaged in Agriculture and Allied Activities, viz dairy, fishery, animal
husbandry, poultry, bee-keeping and sericulture (up to cocoon stage) Limit per borrower is more than Rs. 2
Crore .
Other Indirect Agricultural Loans
- Loans up to Rs. 5 crore per borrower to dealers/ sellers of fertilizers, pesticides, seeds, cattle feed, poultry
feed, agricultural implements and other inputs.
- Loans for setting up of Agriclinics and Agribusiness Centers
- Loans up to Rs. 5 crore to cooperative societies of farmers for disposing of the produce of members.
- Loans to Custom Service Units managed by individuals, institutions or organizations who maintain a fleet
of tractors, bulldozers, well-boring equipment, threshers, combines, etc and undertake farm work for
farmers on contract basis (if the storage unit is a micro or small enterprises, such loans will be
classified under loans to Micro and Small Enterprises sector)
- Loans to MFIs for on-lending to farmers for agricultural and allied activities as per specified conditions
- Loans sanctioned to NGOs, which are SHG Promoting Institutions, for on lending to members of SHGs
under SHG-Bank Linkage Programme for agriculture and allied activities. The all inclusive interest
charged by the NGO/SHG promoting entity should not exceed the Base Rate of the lending bank plus
eight p.a.
- Loans sanctioned to RRBs for on lending to agriculture and allied activities.
Micro and small Enterprises /Indirect Finance
Manufacturing Sector
Enterprises Investment in plant & machinery
Micro Up to Twenty Five Lakh Rupees
Small More than Rupees Twenty Five Lakh and up to Ruees Five
Crores
Services Sector Investment in equipment
Micro Up to Rupees Ten Lakh
Small More than Rupees Ten Lakh and up to Rupees Two Crores
Direct Finance
- Manufacturing Enterprises
- Loans for food and agro processing will be classified under Micro and Small Enterprises, provided the
units satisfy investments criteria
- Banks loans up to Rs. 5 Crore per unit to Micro and Small Enterprises engaged in providing or rendering
of services and defined in terms of investment in equipment under MSMED Act, 2006
- Export credit to MSE units for exporting of goods/services produced/rendered by them
- Khadi and Village Industries Sector – irrespective of their size of operations, location and amount of
original investment in plant and machinery. Such loans will be eligible for classification under the sub-
target of 60% prescribed for micro enterprises segment under priority sector.
Indirect Finance
- Loans to persons involved in assisting the decentralized sector in the supply of inputs and marketing of
outputs of artisans, village and cottage industries.
- Loans to cooperatives of producers in the decentralized sector viz artisians village and cottage industries.
- Loans sanctioned by banks to MFI for on lending to MSE sector as per specified conditions.
Education
- Individual – Studies in India – Rs.10 lakh; Abroad – Rs.20 lakh
Housing
- Loans to individuals up to Rs. 25 lakh in metropolitan centers with populations above ten lakh and Rs. 15
lakh in other centers for purchase/construction of a dwelling unit per family excluding loans sanctioned
to bank’s own employees.
- Repairs – Rural and Semi urban – Up to Rs.2 lakh/ Urban and Metro – upto Rs.5 lakhs
- Assistance given to any Govt agency for construction of dwelling units or for slum clearance and
rehabilitation of slum dwellers subject to ceiling of Rs. 10 lakh per dwelling units.
- For projects exclusively for the purpose of construction of houses only to economically weaker sections
and low income goups, the total cost of which do not exceed Rs. 10 lakh per dwelling unit.

81
For the purpose of identifying the economically weaker sections and low income groups, the
family income limit of Rs. 1.2 lakh per annum irrespective of the location.
- Housing Finance Companies approved by NHB for the purpose of refinance, for on-lending for the
purpose of purchase/construction/reconstruction of individual dwelling units or for slum clearance and
rehabilitation of slum dwellers or for slum clearance and rehabilitation of slum dwellers, subject to an
aggregate loan limit of Rs. 10 lakh per borrower
Export Credit
- Export credit extended by foreign banks with less than 20 branches will be reckoned for priority sector
target achievement.
Others
- Loans up to Rs. 50,000/- per borrower provided directly by banks to individuals and their SHG/JLG
provided the borrower’s household annual income in rural areas not exceeding Rs. 60,000/- and for
non-rural areas not exceeding Rs.1,20,000/-.
- Loans to distressed persons – Rs. 50,000/- per borrower to repay their debt to non-institutional lenders.
- Loans outstanding under loans for general purposes under General Credit Cards (GCC). If the loans under
GCC are sanctioned to Micro and Small Enterprises, such loans should be classified under respective
categories of Micro and Small Enterprises.
- Overdrafts, up to Rs. 50,000 /- per a/c, granted against basic banking/savings accounts provided the
borrowers household annual income in rural areas does not exceed Rs. 60,000 and for non rural areas it
should not exceed Rs. 1,20,000/-.
- Loans sanctioned to State Sponsored Organizations for Scheduled Casts/Scheduled Tribes for the specific
purpose of purchase and supply of inputs to and/or the marketing of the outputs of the beneficiaries of
these organizations.
- Loans sanctioned by banks directly to individuals for setting up off-grid solar and other off grid renewable
energy solutions for households.
Weaker Sections
(a) Small and marginal farmers;
(b) Artisans, village and cottage industries where individual credit limits do not exceed Rs. 50,000/-
(c) Beneficiaries of SGSY (now NRLM)
(d) SC/ST
(e) Differential Rate of Interest (DRI)
(f) SJSRY
(g) Beneficiaries under the scheme for Rehabilitation of Manual Scavengers (SRMS)
(h) SHG
(i) Loans to distressed farmers indebted to non institutional lenders
(j) Loans to distressed persons other than farmers not exceeding Rs. 50,000/- per borrower to prepay their
debt to non institutional lenders
(k) Loans to individual women beneficiaries up to Rs. 50,000 /- per borrower
(l) Loans sanctioned under (a) to (k) above to persons from minority communities as may be notified by
Government of India from time to time. In States, where one of the minority communities notified is, in
fact, in majority, item (l) will cover only the other notified minorities. These States/UT are J&K,
Punjab, Meghalaya, Nagaland and Lakshadweep
Bank loans to MFIs for on-lending
Bank credit to MFIs extended on, or after, April 1, 2011 for on-lending to individuals and also to
members of SHGs / JLGs will be eligible for categorization as priority sector advance under
respective categories viz., agriculture, micro and small enterprise, and ‘others’, as indirect finance,
provided not less than 85% of total assets of MFI (other than cash, balances with banks and financial
institutions, government securities and money market instruments) are in the nature of “qualifying
assets”. In addition, aggregate amount of loan, extended for income generating activity, is not less
than 70% of total loans given by MFIs.
“Qualifying Assets” means a loan disbursed by MFI, which satisfy the following criteria :-
(i)Household income (a) Rural – Rs. 60,000/- (b) Non-rural – Rs. 1,20,000/-
(ii) Loan amount (a) First cycle – Rs. 35,000/- (b) Subsequent cycles – Rs. 50,000/-
(iii) Total indebtedness of the borrower does not exceed Rs. 50,000/-
(iv)Tenure of loan is not less than 24 months when loan amount exceeds Rs. 15,000/- with right to
borrower of prepayment without penalty.
(v) Collateral - No
(vi)Loan repayable – weekly/fortnightly/monthly installments as per choice of the borrower.

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Penalties for Non Achievement of Priority Sector Lending Targets/Sub-targets
- All scheduled commercial banks having shortfall in lending to priority sector target/sub target shall be
allocated amounts for contribution to the Rural Infrastructure Development Fund (RIDF) established
with NABARD and other funds with NABARD/NHB/SIDBI/other financial institutions, as may be
decided by RBI from time to time.
- Achievement levels of priority sector lending as on the March 31st will be taken into account.
- The interest rates on banks’ contribution shall be fixed by RBI every year

Common guidelines for Priority Sector Advances

Processing of RBI Guidelines
Application
Rate of Interest As per DBOD directives issued from time to time
Service Charges No loan related and adhoc service charges/inspection charges
should be levied on priority sector loans up to Rs. 25,000/-
Receipt, Sanction/ A register/electronic record, wherein the date of receipt,
Rejection/ sanction/reject/disbursement with reasons thereof, etc., should be
Disbursement Register recorded. The register/electronic record should be made available to
all inspecting agencies.
Acknowledgement of Loan applications received under priority sector loans.
Loan Applications Communication of its decision in writing to the applicants within a
time limit prescribed by Bank Board.

Definitions :
On-lending : Loans sanctioned by banks to eligible intermediaries for onward lending only for creation of
priority sector assets. The average maturity of priority sector assets thus created should be co-terminus with
maturity of the bank loan.
Small and Marginal Farmers : Farmers with landholding of up to 1 hectare is considered as Marginal
farmers. Farmers with a landholding of more than 1 hectare but less than 2 hectares are considered as Small
farmers. For the purpose of priority sector loans ‘small and marginal farmers’ include landless agricultural
labourers, tenant farmers, oral lessees and share croppers, whose share of landholding is within above limits
prescribed for “Small and Marginal Farmer”.

Clarifications :
(i)Contingent liabilities /off balance sheet items do not form part of priority sector achievement.
(ii) Off balance sheet interbank exposure are excluded for computing Credit Equivalent of Off Balance
Sheet Exposures for the priority sector targets.
(iii) The term “all inclusive interest” includes interest (effective annual interest), processing fees and
service charges.
(iv)Banks should ensure that loans extended under priority sector are for approved purposes and the
end use is continuously monitored. The banks should put in place proper internal controls and
systems in this regard.

(Branch Circular No:107/76 dated 22/07/2013)

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 SANDIPANI ONE PAGE MANAGER SERIES OPS/02 30-11-2013
BOI - ARTISANS CREDIT CARD (ACC)
i) Purpose: To provide adequate and timely assistance to artisans to meet their credit requirements – both
investment needs as well as working capital. The scheme would be applicable both in rural and urban areas.
ii) Eligibility:
 All existing artisan borrowers of the bank enjoying credit facilities upto Rs.2lac and having
satisfactory dealings with the bank will be eligible.
 All artisans involved in production/manufacturing process would also be eligible. Preference would
be given to artisans registered with Development Commissioner (Handicraft).
 Thrust in financing should be on cluster of artisans and artisans who have joined to form Self –Help
Groups (SHGs)
 Beneficiaries of other Govt. Sponsored Schemes will not be eligible for coverage under ACC
Scheme.
iii) Issue of Cards: The artisans under the Scheme will be issued with a photo card indicating sanctioned
limit and validity period of credit facility. They will also be issued a pass book incorporating name, address,
borrowing limit, validity period etc. and for recording transactions on an on-going basis.
iv) Assessment of Credit Limit:
 The credit limit would be fixed based on assessment of working capital requirements as well as cost
of tools and equipments required for carrying out manufacturing process.
 While evaluating working capital requirements, the norms adopted as per Nayak Committee
recommendations (20% of anticipated turnover) will be kept in view.
v) Maximum Limit: Maximum up to Rs.2 lakh per borrower.
vi) Security: Primary Security – Assets financed by the bank would be taken under hypothecation
 Collateral Security – Nil.
vii) Margin: No margin for limit up to Rs.25,000/-For limits above Rs.25,000/- margin may be stipulated
at 20-25%.
viii) Validity: Limit sanctioned under ACC will be valid for 3 years. However, yearly review should be
done.
ix) Insurance: Insurance cover may not be insisted for limits up to Rs.25,000/-
x) Operations: - Accounts under ACC be maintained in a separate ledger.
- Cheque books be issued and marked as ‘ACC Account’
xi) Rate of Interest: :
Please refer Branch Circular No:104/155 of 08.03.2011 and subsequent circular/s issued from time to
time.
xii) Documentation:
Necessary security documents to be obtained depending upon the primary security available in the account.
xiii) Monitoring: No stock statements to be submitted by ACC account holders. Monitoring in the account
is to be ensured through quarterly/half yearly inspection. No financial statement is required to be submitted
by ACC account holders at the time of annual review.
xiv) Other Procedural Aspects:
1.All existing customers who meet the eligibility criteria may be brought under the ACC Scheme.
2.Cost of photo for issuance of ACC be borne by branches.
Depending upon nature of operations of artisans, drawings in cash may be permitted through withdrawal
slips/cheques accompanied by pass book.
 For units newly set up, disbursement may be made in phases based on progress in implementation of the
project/activity.
 For investment loans, branches should give sufficient gestation period and appropriately stagger the
repayment.
3.Branches should maintain a register for issuance of cards under the scheme.Achievement under BOI-Artisans
Credit Card Scheme should be reported along with KCC/LUCC etc. return to Zonal Office/Head Office.
xv) Insurance cover:
Artisan borrowers who are registered with Development Commissioner (Handicrafts), would
be eligible for coverage under group insurance scheme and the premium paid by the Government and the
artisan borrowers in the ratio of 60:40 respectively or as mutually agreed between Office of Development
Commissioner (Handicrafts) and Insurance Company.
Ref.:- HOBC No.100/162 Dated 15.01.2007

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 SANDIPANI ONE PAGE MANAGER SERIES ADV-OPS/03 30-11-2013
DHANVANTARI SUVIDHA SCHEME
Eligibility Qualified Medical Practitioners of all Disciplines
1. Having either Degree or Diploma recognized by Govt.
2. Registered with respective Medical council and
3. Who conduct professional practice on their own with or without full/part time employment.
Eligibility would be determined based on the scoring model of Star Personal Loans appended below as
Annexure B for ready reference (Min 20 marks to be scored for consideration)
Purpose of 1. To extend financial support for setting-up new clinics
loan 2. Purchase of equipments or for Expansion Modernization, Up-gradation of existing clinics
(This scheme is formulated only for purchase of equipment. Facilities for investment in buildings for
setting up of hospital and/or expansion of existing hospital building requires to be evaluated on case to
case basis as per extant guidelines/ policies applicable to Bank’s exposure to Real Estate sector.
(101/65 of 21.07.2007.)
3. Purchase of one new/second hand (not more than 3years old from the date of first registration) vehicle.
4. Purchase of Ambulance/Mobile Clinic in the case of Private Medical Veterans Clinics, hospitals or
Maternity Home owned or personally ran by Medical Practitioners.
5. Cost of acquisition of vehicle as above shall be within the overall ceiling prescribed for this scheme.
[Medi Mobile Scheme has now been merged with this scheme]
Type of Term Loan repayable by EMIs within a maximum of 7 years. (excluding moratorium period of
Facility Maximum 3 months)
Quantum of Maximum of Rs.50 lacs
TL
Rate of Int. Please refer BC No:104/155 of 08.03.2011 and subsequent circular/s issued from time to time.
Margin Upto Rs.5 lakhs - Nil. Rs.5 lakhs to Rs.10 lakhs : 10%
Rs.10 lakhs to Rs.25 lakhs : 15% Rs.25 lakhs to Rs.50 lakhs : 20%
Processing On Lumpsum Basis as under
Charges
Limits Rural & Semi Urban Urban & Metro
Upto Rs. 2 Lakhs Nil Nil
Above Rs.2 Lac Upto Rs. 10 Lakhs Rs. 500 Rs. 600
Above Rs.10 Lac Upto Rs. 25 Lakhs Rs. 1250 Rs. 2000
Above Rs.25 Lac Upto Rs. 50 Lakhs Rs. 3750 Rs. 5000
Documentation & Inspection charges will be levied as applicable.

Documents IT Returns and/or Service Tax Returns.

required as Copy of Bank Passbook/Statements
income proof No financial statements required.
Disbursement Disbursement should be made directly to the supplier wherever possible. In all cases, stamped
receipts must be obtained and retained with the documents on record.
Other Terms A) Insurance : Machinery/equipment must be taken under hypothecation and insured with Bank's
hypothecation charge duly incorporated in the policy.
B) The borrower should complete application form SSID 22 and assets and liability statement in
form CBD 23 (Revised) which must be kept with security documents.
C) Inspection : In satisfactorily conducted accounts - yearly and other accounts half yearly.
D) Credit limits would be treated under Priority Sector or Non Priority Sector based on the RBI
guidelines in force.
E) All eligible accounts under the scheme( wherein obtention of collateral Security/3rd party
Guarantee is waived), to be covered under CGTMSE Guarantee Scheme. [ Detail as per Br.
Cir 101/129 dt 08.10.2008]
F) Review- Annual
G) Vetting by Zonal CRECs and Post Sanction Pre Disbursement Review System applicable
for accounts with limits above Rs.50 lacs as per extent guidelines.
No processing fees on Retail loans for self/spouse;
Free ATM Debit card;
50% discount on annual maintenance charges for De-Mat accounts;
Free Internet Banking
Being a special scheme where concessions are already built-in, Zonal Managers and Field Level General Managers in
charge of Zones are NOT delegated any authority to grant any further concessions under this Scheme. Ref. HOBC:101/16
Dt. 3.05.2007, 101/66 of 21.07.07 and 101/151 dt 07.11.2007

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 SANDIPANI ONE PAGE MANAGER SERIES-DEPOSITS /01 30.11.2013
“BOI CURRENT DEPOSIT PLUS & SUPER CURRENT DEPOSIT PLUS ACCOUNT”
Certain modifications have been made by the Bank in the schèmes as per B.C. No. 104/77 dated 20.09.2010.
1. Removal of maximum cap of Rs. 10/- Cr. For FFD.
2. Applicability of card rates under Super Current Plus (Delinking of rate of interest with
deposit of Rs. 15 lakh and above).
Name of the “BOI Current Deposit Plus Account”- now a mix of our Current Deposit Account and Short
Product Deposit Accounts.
Eligibility Current Deposit Account of Individuals, Corporates, Proprietorship and Partnership etc (other
than Banks) maintaining minimum average balance of Rs.2 Lakhs.
Features  Maximised returns for the Customers on their short-term funds which otherwise would
not earn any interest in the Current Deposit Account.
 Flexibility in liquidity is simultaneously achieved by linking Current Deposit Account
with Short Deposit Account.
 For a minimum period of 15 days, and maximum period of 91 days. Automatic renewal
facility enables keeping track on various maturity dates.
 No loss of interest on account of before maturity penalties on the SDR since .the
customer always gets the appli-cable rate of interest. for the period the receipt has run.

Minimum Balance Rs.2 Lakhs. ON THE BASIS OF AVERGE QUARTERLY BALANCE (AQB) and Rs. 35
(C/D) lacs in Super Current Deposit Plus.
Minimum Balance Any excess amount automatically transferred (Swept Out by the system itself) to Short Deposit
(Short Deposits) Account In lots of Rs75, 000/=.
Automatic On maturity, the Short Deposit (principal and accrued interest) will be renewed automatically for
Renewals the original tenure. All the automatic renewals of “BOI CURRENT DEPOSIT PLUS
ACCOUNT” would also be carried out at the “end of day operations”.
Payment Before During the tenure of Short Deposit, if need arises, the deposit can be paid before maturity on last
Maturity & in first out’ basis without any penalty so as to ensure that the customer does not bear higher
Sweep In Interest loss. The latest Short Deposit amount would be Swept In (transferred) to the Current
Account (in multiples of Rs.75, 000/-) to meet cheques issued by the Customer if there is
insufficient balance in the CD Account proper. All the sweep-outs/sweep-ins would be carried
out at the “end of day operations” (EOD).
G/L A/C “BOI Current Deposit Plus-Short Deposit Account”
TDS As applicable from time to time. Our Software has provision for this.
Rate of Interest On Current Deposit account, no interest is payable as per existing practice. However, interest
will be payable on Short Deposit portion at the prevailing rate (subject to change without notice)
for the applicable maturity period.
Penalty Charges Rs.1000/- per quarter for not maintaining AQB of Rs.35 lac in Super Current Plus Deposit &
Rs.500/- per quarter for not maintaining AQB of Rs.2 lac in Current Plus Deposit.
A/C Opening Common Application Form as for all types of Accounts.
Lien on “BOI The customer must not assign, transfer, charge, pledge or otherwise encumber any “BOI
CURRENT CURRENT DEPOSIT PLUS ACCOUNT” except in favour of our Bank, as a security for any
DEPOSIT PLUS obligation of the customer to the Bank.
ACCOUNT”
Other Incentives/Concessions (Automatically Applicable As for Star Diamond Accounts)
Free Remittances 6 Per Quarterupto rs.50,000/- per transaction.
(DD/PO)
CBS Max. Amount of Cash Transaction: Rs.50,000/=
Cash and Cheque Transactions up to Rs.25,000/= per day would be free of charges. Beyond
Rs.25,000/= service charges would be levied as under:
@ Re.2/= per Thousand for Cash Withdrawals & Deposits.
@Re.1/= per Thousand for Transfer of Funds from CBS to CBS.
Others Unlimited Free folios/Phone-SMS-Internet Banking Transactions/ NIL Stop Payment Charges/
“Pseudo balance”. The system will always display the total funds at the disposal of a customer (i.e. free funds in
Current Deposit Account + Fixed Deposit Account i.e. Principal amount only). This would be
termed as “pseudo balance”.
The exceptional reports in Current Deposit Accounts having linkage with Current Deposit Plus
Account would be generated after considering the “pseudo balance”.
Calculation of Same as applicable to Interest calculation/ application/provisioning in respect of Short Term
interest Deposits.
TDS Applicable as usual.
Receipts The receipts in “BOI CURRENT DEPOSIT PLUS ACCOUNT” (in electronic form) would be
serially numbered and all the details of “BOI CURRENT DEPOSIT PLUS ACCOUNT” could
be viewed at any point of time.
(Revised as per Branch Circular No. 100/48 of 12.06.2006 and 100/176 of 29.01.07)
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 SANDIPANI ONE PAGE MANAGER
BOI SUPER CURRENT PLUS DEPOSITS ACCOUNTS

Scheme/parameters Super Current Plus Deposit Current Plus Deposit

Initial Deposit
Rs. 50 lac Rs.2 Lakh
Quarterly Average Balance (QAB) Rs.35 lakh Rs.2 lakh
Sweep in Daily Daily
Sweep out Daily On 1st & 16th
Multiple amount Rs.15 lakh Rs.75,000/=
Period of deposit 1 year 15 days to 91 Dys
Maximum cap for Term Deposit No ceiling. No ceiling.
Rate of interest Card rates as applicable to Card rates as applicable to
deposits of above maturity deposits of above maturity
periods. periods.
Penalty Rs. 1000/- per quarter for not Rs.500/- per quarter for not
maintaining AQB of Rs. 35 Lac maintaining AQB of Rs.2
Lac

Revised as per Branch Circular No. 104/77 dated 20.09.2010.

Now, it has been decided to remove the ceiling of Rs10/- Cr kept for Term deposit for both the schemes. In
case of SUPER CURRENT PLUS DEPOSIT, the card rates as applicable to size of deposit will be applied.
The instruction comes with immediate effect.
All other features including terms and conditions will be the same as applicable to the Current Deposits
Plus Account

As per the Br. Cir. No. 103/70 Dt.23.07.2009:

Any individual Sweep out from Current Account to CD Plus/Super CD Plus of Rs.1 cr. and above
will attract ROI as applicable to deposits of Rs.1 cr. and above. However, aggregation of
individual receipts/entries will not be stipulated and each Sweep out entry is treated as a separate
receipt. To illustrate, a sweep-out of Rs 90 lacs today will earn interest as applicable and another
sweep-out of Rs 30 lacs the next day will not be added to the existing balance to arrive at the ROI.

(Revised as per Branch Circular No. 100/48 of 12.06.2006, 100/176 of 29.01.07 and Circular letter No.07-
08/34 of 18.06.2007, HOBC:103/70 Dt. 23.7.2009, 104/77 of 20.09.2010)

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SANDIPANI ONE PAGE MANAGER SERIES -DEPOSITS /02 30.11.2013
BOI SAVINGS PLUS SCHEME

This is a combination of our Term Deposit Scheme and our Savings Bank Scheme with very attractive
features.

Technical Support
The package will take care of entire operations including the complex calculations, Sweep outs/ins, interest
calculations, applications & provision etc.

Accounting
A separate G/L Head Styled as “BOI Savings Plus “would be opened and would appear under Term
Deposit Head in GLB.
The linked SB A/c will continue to remain in GL Head “Saving Bank”. A separate P/L head styled “Interest
on BOI Savings Plus” would be created to route interest amounts credited in BOI Saving Plus Accounts.

Eligible Accounts
All Savings Bank Account subject to Minimum Balance Criteria of Rs.25,000/- in SB Portion and Rs.
5,000/- in Term Deposit Portion. There is no change in the account opening/approval procedures.

Basic Features of the scheme

d) BOI Savings Plus is a mix of Savings Bank Account and Term Deposit Account.
e) Minimum balance in SB portion is Rs.25,000/- and minimum balance in Term Deposit Portion
is Rs.5,000/-.
f) Any amount in excess of Rs.25, 000/- in the SB portion will be auto swept out into the SDR or
DBD portion in multiples of Rs.5, 000/- on daily basis.
g) In the SDR portion, monies can be invested for any period from 15 days to 179 days, as per the
customer’s choice. In the DBD portion, monies can be invested from 6 months up to and
including 10 years, as per the customer’s choice.
h) Upon maturity, the principal in the SDR/DBD portion would be auto-renewed for an equal
period, while the interest would be credited to the SB portion on the concerned due date. The
same, if not withdrawn can be swept back again into SDR/DBD for a period of the customer’s
choice.
i) In case the balance in the SB portion is short of the required level to meet cheques presented in
the A/c., funds from SB Plus portion will be auto swept in, into the SB portion, in multiples of
Rs.1,000/- on daily basis. Although this would amount to Payment before Maturity, no penalty
would be charged. The latest SDR/DBD deposit would be closed before maturity (in multiples
of Rs.1,000/-) to ensure that the customer does not have to bear higher loss (i.e. LIFO principle
to apply).
j) Non-maintenance of minimum balance prescribed in the SB portion, will attract a penalty of
Rs.200/- per quarter.
k) Rate of Interest on the SB portion would be 4.00% p.a., while the Rate of Interest on the
SDR/DBD portion will depend on the tenure for which each deposit is placed, and at the ruling
Interest Rate as on the date the deposit is placed or renewed.
l) TDS norms would apply as per extant rules.

Lien on BOI Savings Plus Accounts

The customer may not assign, transfer, charge, pledge or otherwise encumber any BOI Savings
Plus Deposit except in favour of the Bank as security for any obligation of the customer of the
Bank.

HO B.C No. 95/88 of 16.10.01, 99/105 of 12.04.05 and 100/176 of 29.01.07

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SANDIPANI ONE PAGE MANAGER SERIES-DEPOSITS /04 30.11.2013
BANK OF INDIA “BASIC SAVINGS BANK” ACCOUNT (No Frill account)

Sl. Feature Terms and conditions

No
1. Opening 1. An account shall be opened in the name of only one person.
and operations 2. No joint accounts
of accounts 3. Accounts of associations / organizations /firms /clubs/societies/trusts
etc are not eligible.
4. Nomination compulsory.
2. Minors Minor’s accounts not to be opened.
accounts
3. Opening of Shall be by normal procedure for opening of accounts with passport size
accounts photograph and required forms shall be filled up – following simplified KNOW
YOUR CUSTOMER norms. (as per Br. Cir 99/144 dt. 20.12.2005)
4. Illiterate Illiterate persons attending in person and in the presence of an approved
persons witness, who knows the depositor, affix thumb impression along with
lodging his passport size photograph. (Extant guidelines to be followed).
5. Minimum Rs. 50/=.in rural & semi-urban branches. Rs. 100/= in Urban & Metro
balance: branches. No penalty for balance below minimum stipulated balance.
6. Max. balance/ Rs. 50000/- Total credit in a financial year should not exceed Rs.
total credits in 1,00,000/-. In case balance exceeds Rs. 50000 or turnover in a financial
the a/c year exceeds Rs. 100000, normal KYC documents to be obtained
7. Interest: Account will earn INTEREST @ 4.00% P.A as in normal SB accounts.
Minimum interest payable is Rs. 5/= per half year. Account can be converted
into normal Savings bank account with or without cheque book facility by
simple application and maintaining applicable min. balance.
8. Collection of Instruments upto Rs. 5000/= drawn in favour of the person in whose name the
cheques, account stands, can be deposited into the account for collection. Account needs
warrants, etc to satisfy regular KYC norms for collection of instruments beyond Rs. 5000/=.
9. a. Passbook Pass book will be issued at Rural and semi-urban branches. In terms RBI
guidelines (B.C.NO. 100/200 of 12.03.07) Pass Book should be issued in Metro
b. Statement & Urban Centres also. However if customer wants, at Metro & Urban Centres,
of account monthly statement may be sent to him by post free of any charges. An ATM
Debit card will be issued free of cost Additional statements for specific periods
for which charges @ Rs. 15/= per month or part thereof is to be pre- paid with
request.
10. Duplicate Loss of Pass book should be intimated to the bank immediately. Present
book/loss of rules in normal Savings bank accounts will apply. Duplicate pass book at
pass book the discretion of the bank with charges of Rs. 15/=.
11. Withdrawals Withdrawals through ATMs. At centres where ATMs are not set up account
holders are to use other’s Banks ATMs. In centres where no ATM s are set up
especially in rural and semi-urban centres, accounts holders can withdraw at the
branch where they have opened the account- maximum twice in a month ,
Withdrawals more than twice a month will be charged Rs. 15/= per withdrawal
–either through ATM or across branch counter. Withdrawal shall be allowed by
withdrawal slips with pass book to the account holder on the counter. ISSUE
OF WITHDRAWAL SLIPS for making third party payments is prohibited. No
stop payment instructions of any kind shall be accepted (on the ground of
having issued a withdrawal slip to third party / lost a withdrawal slip after duly
filled in & signed etc).

89
12. Transfer Bank branch shall accept written instructions for transfer amounts from
transactions Basic SB account to other deposit accounts / advance accounts free of
cost. Advice for such transactions will be available at the branch. ( not
sent to the address).

13. Nature of Account not intended to be used as current account. Normally Basic SB
transactions account is intended for such persons who have not filed Income tax
returns. In case, of suspicious transactions routed through the account,
bank reserves the right to close the account without notice, without
assigning any reason what so ever.
14. Business Transactions in the account are open during the normal hours of the bank
Hours
15. Change of Account holder should immediately inform change of address with proof
address of changed address as per bank requirements.
16. Nomination Nomination is compulsory (to ensure least operational problems in the
facility account) and necessary forms are to be submitted duly completed in all
respects at the time of opening of the account. No account will opened
without nomination. Nomination can be changed by submitting a fresh
revised nomination during the currency of the account.
17. Closing of Account holder can close the account at any time (by surrendering the
accounts ATM Debit card issued to him in Urban & Metro branches) with a letter
for closure of account

HO BR. Cir. No. 99/150 of 02.01.2006,100/200 of 12.03.07

For KYC guidelines, please refer to Branch circular 99/144 dated 20.12.2005 with annexure
therein as applicable to individuals. .
While opening the accounts of persons of low income group, it should be ensured that:
a) The sum total of balances in the account put together will not exceed Rs.50000 at any point of
time.
b) The total credit in account put together should not exceed Rs.1.00 lakh in any financial year
c) If it exceeds Rs50000/Rs.1.00 lakh as described above, no further transactions will be permitted
in the account unless all KYC norms are fulfilled by the depositor.

d) The introducer should have complied with full KYC procedure and his account with the bank is
at least 6 months old.

e) His/her photograph and address is certified by the introducer.

Branches to open No frill accounts under 2 different types of account codes, i.e. SB 105- Low
income S/B & SB 177- S/B account under financial inclusion.

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 SANDIPANI ONE PAGE MANAGER SERIES-DEPOSITS /05 30.11.2013

STAR DIAMOND AND STAR DIAMOND PLUS CURRENT ACCOUNT

We have started ‘STAR DIAMOND BANKING AND STAR GOLD BANKING’ in order to
open doors to a whole new world of privileged banking with unparallel advantages. Star
Diamond & Star Gold Banking status is beneficial in the high powdered business world as it
makes transaction hassle free and trade simpler. The salient features are given below
FEATURES CD DIAMOND CD DIAMOND PLUS
Average quarterly 2 lacs and above to less than 5 lacs and above
balance (Rs.) Rs. 5 lacs
Ledger Folio charges Waived Waived
SMS/Phone/ATM and Free Free
Internet banking
Multi Branch Banking Yes Yes
Remittances (DD/PO) Free-6 per Quarter Free- 15 per quarter
Instant credit of Up to Rs.1 lac per day Up to Rs.1 lac per day
Outstation cheques
ATM cum debit card Yes , No Annual Charges Yes , No Annual Charges
for ATM for ATM
Door-Step Banking excluding Yes, at a charge Free
cash pick-up (Not as full
fledged facility)
Credit Card with free 1 card free 1 Card free + 1 add on Card free
Insurance cover - no renewal charges
Relationship Manager Yes Yes
Inward clearing cheques Rs.50,000 Max Rs.250000/
bouncing
Protection (Rs.)
Account Statement Free- on demand Free- on demand
Other than monthly
Stop payment instructions Free Free
Standing Instruction Free Free
Balance certificate Free Free
Cash Withdrawal (Other 25000/- Max. Rs. 50,000 per transaction
Than Parent branch) From C B S To C B S Br
EFT/ECS/RTGS No Yes
Cheque Book Charges NO Charges for 2 Cheque No Charges for 4 Cheque Books of
Books (100 Leaves each) 100 Leaves each per calendar year
per calendar year
Charges for IBC/OBC No concession 25% concession
Solvency Certificate NO 25% concession

The above facilities are available at all CBS branches in India.

Ref –Circular letter No- 2009-10/266 Dated 12/03/2010

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 SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /06 30.11.2013

STAR DIAMOND SAVINGS ACCOUNT

FEATURES

Average quarterly balance in Savings A/c Rs. 1 lac and above

Branch debit transactions per month FREE

SMS/Phone/ATM and Internet Banking FREE

Personalized cheque book Yes

Multi-city cheque book facility Yes

Home delivery of Demand Drafts (couriered) FREE

Statement of Account, on demand FREE

International Gold Credit Card FREE

International Debit Card FREE

Relationship Manager YES

Stop payment charges Waived

Processing charges on Personal/Retail Loans Waived

Demat Account Annual Maintenance charge Waived

Inward Cheque Return charges – local- Waived

Head office Br. Cir. No. 101/50/**143/144 of 02.07.07/29.10.2007/29.10.2007 and Circular Leter
No. 2007-08/122 of 26.12.2007 respectively.

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 SANDIPANI ONE PAGE MANAGER SERIES -DEPOSITS /07 30.11.2013

STAR POWER SALARY ACCOUNTS

Salient Features:
A) No minimum balance / No Ledger Folio / Transactions charges.
B) Free ATM International Debit Card / Free India Card (Charge Card)-Annual Charges
applicable from next year
C) Free Internet Banking Facility / Unlimited ATM and Internet Transactions.
D) Free Access to non-BOI ATMs under Cash Tree.
E) Free Statement of Account - Quarterly - from the Branch
(No Pass Books to be delivered) Monthly - through e-mail.
F) Free Tele banking/ SMS Banking *
G) Free Personalized Cheque Books (50 leaves in a year)*
H) Free Demat Account (for the first year)*/Facility for Online Trading of Shares*
I) Free cheque pickups/deliveries – once a day
J) TOD Facility – equal to previous month’s net salary @ Personal Loan Rate.#
K) Free Personal Accident Insurance Cover (as per Debit Card & India Card privileges)
L) Free Utility Bills Payment through e-Pay Facility.
M) Waiver of processing charges and/or concession in R/Interest upto 25 basis points for group
processing of Retail Loans of the employees. – ZMs to use their discretion.
# Conditions apply.- For TOD Facility, the employee’s total deductions should not be more
than 65% of his total salary. Branch Managers to use their discretion based on the conduct of
the Salary A/c.
TERMS & CONDITIONS :
i. Salary Accounts may be opened for Firms/ Corporates/ Govt./ Semi-Govt. undertakings
having minimum 25 employees.
ii. The Institution should open its C/D A/c. with us, wherever possible.
iii.Minimum net salary of any employee not to be less than Rs.10,000/- p.m.
iv. Salary Accounts may be opened in CBS Branches, so that
a. centralized salary database is created and provided to the Salary paying Company/
Govt. Deptt., whenever required (at a cost).
b. Simultaneous credit of salary for all the employees in various branches of the
Company is possible through centralized salary payment scheme in the case of
companies having branches in more than one city.
Salary paying Company provides salary particulars in a floppy or soft copy, so that credit can be
given to the individual accounts with least work pressure.
OTHER DETAILS
The Salary Accounts of the employees of the Corporate concerns would be part of the Savings
Bank Deposits. However, in order to track these Accounts and get the necessary MIS and also to
provide system -enabled facilities, the CBS branches would have to open the Salary Accounts
under Scheme ‘SB 101’. For this purpose, please note the following:

“The branches have to select Scheme ‘SB 101’ for opening Star Power Salary Accounts. The User
while opening the Account through OAAC/HOAACSB Menu options has to select ‘101’ in
Special Charge Code. In case the facility is to be extended to an existing account, the User may go
through ACM/ HACM Menu options and visit sub-options 0, and select ‘101’ in Special Charge
Code field.
For making the salary payments of the employees and extending certain privileges as per the
captioned Scheme, branches would have to obtain a Memorandum of Understanding (Agreement)
from the Employer as per Annexure B of the Br. Circular NO. 100 / 94 of 07.09.2006.

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SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /08 30.11.2013
BOI SALARY PLUS ACCOUNT SCHEME(B.C. No. 104/149 dated 21.02.2011
SALIENT FEATURE:

1. Free Global Debit cum ATM Card to all and Platinum card for high salary earners ( new feature).
2. Free gold credit card to all and gold international credit card for higher salary earners(new feature).
3. Personal accident death insurance cover of Rs.2.00 lakh.
4. Free 100 cheque leaves in a calendar year( new feature).
5. Free Internet banking, mobile banking, Star Sandesh, RTGS/NEFT thru net banking.
6. Easy over draft equal to 4 times of net monthly salary max. 2 lac.
7. Star Share trade(No AMC charges for Demat for 1st F.Y.).
8. Free 24 DD/PSI of max. Rs.50,000 each in a calendar year(New feature).
9. 0.25% concession in ROI on Home Loan and Auto Loan sub. to min. Base Rate.
10. 1.50% concession in processing charges on Home Loan and Auto Loan.

Details of the scheme are as under:

Sl. ELIGIBILITY MENU OPTION OAAC-Scheme code

No will be 163 & special charge codes will
1. All employees on regular pay roll of 201 for Para military forces such as CRPF,
a. Para military forces viz.: CRPF,BSF,ITBP, Police, CISF, BSF,ITBP, CISF,NSG, SSB, Rastriya
NSG, Sashastra Sima Bal, Rashtriya Rifles, Special frontier Rifles, SPF, Assam Rifles
force, Assam Rifles
b. Employees of Central and State Govt/Universities/ Colleges 202 for employees of Central and State
affiliated to Universities Govt./Universaties/Colleges affiliatedto
c. Employees of Public Sector Undertakings Universities.
d. Employees of Pvt. Sector ( approved by the National 203 For employees of PSUs.
Banking- GM) 204 for employees of Private Sector (to be
(Minimum Take home salary 10000/- p.m. for atleast 70% of approved by GM NBG)
the employees whose salary accounts to be opened)
Deviation in eligibility will be approved by National Banking
General Manager.
2. Minimum Balance Nil
3. ATM Cum DEBIT Card Free Global ATM Cum Debit Card to
all. Free Platinum Debit Card will be
given to those whose net take home salary
is minimum 25000/- p.m. or average
quarterly balance in SB a/c is Rs.1 lakh.
4. Personal Accident Death Insurance Cover RS.2 lac
5. Internet Banking/ Mobile Banking/Star Sandesh/RTGS/NEFT Free
payment through Internet Banking
6. Cheque Leaves Free 100 leaves per calendar year
7. Easy Over draft to be approved by the Manager. Loan plus TOD 4 times of net salary Maximum 2 lac.
should not exceed the limit of Rs 2 lakh. Option of conversion ROI 4.50% OVER Base Rate.
to personal loan on request payable in max. 60 EMIs.
8. Interest concession on Retail Loans such as Home Loan, Auto 0.25% less than usual rate subject to min.
Loan etc. of Base Rate
Concession in margin in auto loans 5% less than usual norms
Processing charges on Personal Loan 50% waived.
9. Star Share Trade Available
Demat, SB, Online Share Trading Annual Maintenance Charges on Demat
waived(during first F.Y.)
10. Demand Drafts/pay orders: Number of free Draftd with max. 24 per calendar year
amount of 50000/- per draft (thru salary account)for genuine
purpose
11. Credit Card Free Gold Credit Card to all employee
Free Gold International Credit Card to
employees whose net salary is 25000/-
12. Deviation in Rate of Interest, Margin and processing Charges for GM Retail and above as per the delegated
Retail loans and any other deviation in the scheme authority for concessions in the ROI and
other matters.
Branches to obtain MoU from the employer and undertaking from the employees as per
Annexure 1 & 2 to HO BC 104/149 dated 21.02.2011.

94
SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /09 30.11.2013

STAR SUNIDHI TAX-SAVING DEPOSIT SCHEME (w.e.f. 28.07.2006)

Eligibility Individuals& HUF having PAN numbers. Individuals will include NRIs
also, subject to having PAN number in India
Min. deposit Rs.10000/-
Max. deposit Rs. 100000/- ( in a financial year)
Type of deposit FDR/ MIC/ QIC/ DBD, For NRIs the TDRs will be in NRO Category
only
Tenure Min. 5 years, Max. up to & including 10 years.
Rate of interest As applicable to Normal TDRs -0.5% extra for senior citizen, 1% extra
for staff members.
Premature Not permitted up to 5 years.
withdrawal
Advance facility Not available for a period of 5 years from the date of deposit.
Applicability All branches in India.
Nomination Fac Available.
Other benefits Tax Exemption u/s 80 C of the Income Tax Act.
Other terms & i. In the case of joint accounts, only the first name of depositor
conditions will be eligible for deduction u/s 80c of Income Tax Act.
ii. No nomination shall be made in respect of a term deposit
applied for and held by or on behalf of a minor.
iii. The term deposit shall not be pledged to secure a loan or as
security to any other advance.
iv. TDS norms will apply as per rules. In the Accounts of NRIs
TDS norms will be as applicable to NRO Deposits
v. The TDR receipt shall bear the name address and PAN number
of the assessee with remarks” issued under Star Sunidhi Tax
Saving Deposit Scheme”.
vi. In case the depositor dies and a nomination is in force, the
nominee can encash the deposit at any time, before or after the
date of maturity, alongwith proof of death of the depositor.
vii. Under the scheme, amount can be deposited in instalments
subject to maximum Rs. 1 lakh during a financial year.
viii. The Scheme Codes for Star Sunidhi NRO Accounts in CBS
Branches are TD-560, TD- 539 and TD-529 for DBD-NRO,
QIC-NRO and MIC-NRO respectively
(Ref. HOBC 100/90 DATED 1.09.2006 and 100/175 of 27.01.07)

95
SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /10 30.11.2013

STAR FLEXI-RECURRING DEPOSIT SCHEME

Availability of the Scheme: At all Branches

Eligibility: Individuals & Joint Accounts (Including Minors).
Nomination Facility : Available
Minimum amount of Monthly Instalments: Rs.1000/- will be Minimum Core Monthly
Instalment. Core Instalment would be a fixed amount, to be decided at the time of opening the RD
A/c
Maximum amount of Monthly Instalments-- Rs.10,000/- will be the Maximum core Monthly
Instalment.
Flexi Instalment
a. Any amount in multiples of Rs.1,000/-. (Only one core & one flexi instalment per
month).
b. Maximum flexi instalment can be 10 times of the core instalment.
c. Flexi and the core instalment need not be deposited together. They can be paid on
different dates in the same month.
d. No Flexi instalment should be accepted in the last month of the RD A/c.
e. Only one credit voucher (pay-in-slip) is to be used for depositing the core + flexi
instalments, in case they are being deposited simultaneously.
f. In case there are any core instalments in arrears, any extra amount deposited by the
customer, would first go to adjust the defaulted core instalments. Previously paid flexi
instalments cannot be adjusted towards future core instalments.
Period-- Minimum 12 months. Maximum 10 years. (In multiples of 3 months only). There would
be only one maturity date for both Core and Flexi portion.
INTEREST RATE:
Core Instalments (Fixed Rate) -- As applicable for the period for which the A/c is opened.
Flexible Instalments --Applicable rate at the time of deposit of the Flexible instalment for the
remaining maturity period of R/D Account.
Premature closure of Account:
Period Rate of Interest
>Three months No Interest
Three months and Normal penalty rules i.e. compound interest at the reduced rate for the
above but before completed quarters and simple interest at the reduced rate for the last
maturity broken quarter, for the respective deposits.
Penalty: Present penalty rules are as under for the core instalments:
Rs.1.50 per Rs.100/- p.m. for deposits of 5 years and less;
Rs.2.00 per Rs.100/- p.m. for deposits of over 5 years.
Maturity Value: Will be calculated by the System, depending on the amount of flexi instalments;
no fixed Maturity Value. No auto-renewal of the maturity proceeds will be permitted. Instead the
proceeds may be credited to S/B Account if no instructions are received.
Loan, OD and Advances: Permitted as per existing rules
Tax treatment: No TDS (R/D Accounts are exempted from TDS as per present rules.)
No advance core instalments. Amount deposited above core instalments will be considered as
Flexi instalments for that month.
No Passbooks are to be issued for Flexi RD Accounts. Only system-generated statements are
to be issued to the customers
Standing Instructions will be accepted only for the core instalments.
All other rules, terms / conditions as per existing RD Scheme
(Head Office Branch Circular No. 100/116 of 31.10.2006.)

96
 SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /11 30.11.2013

STAR SURAKSHA SB ACCOUNT

This new product is launched on 7th September, 2010 in terms of Branch Circular No. 104/71
Dt.08.09.2010.

a. Minimum Balance Rs.500

b. 50 leaves per year cheque book (as applicable in SB) Free
c. One DD/PSI issuance upto Rs. 25,000/- per month Free
d. Accidental Death Insurance Cover upto Rs. 50,000/- Free
e. AMC Charge on DEMAT account (first financial year) Free
f. ATM-cum- Debit Card Free

For ‘’Star Suraksha SB Plus “ separate special charge code 103 is to be used for the accounts
opened under scheme code- SB 101 or 103 and 111( minors, Diamond SB accounts and NRI are
not covered under Star Suraksha SB Plus Account scheme).

Other facilities which are available for all savings bank customers will also be applicable to these
accounts like:
a.Transactions (on our own ATM and internet) Unlimited
b. Intersol charges (Remittances between CBS Branches
Applicable for all accounts between A/cs with different
Customer ID
Upto Rs. 1.00 lac Free.
If the transactions are more than one per day, each transactions of the transfer of fund upto Rs.
1.00 lac is charged @ Rs.5/- per transaction.
Above Rs. 1.00 lac Rs. 50 per transaction.
c. Cash withdrawal upto Rs.25,000/- from any other
branch of Bank of India by use of cheq. Book issued Free
d. SMS/TELE/Internet Banking Free
e. NEFT/RTGS through Net Banking Free
f. Pay of utility bills at select centres Free
g. Star Sandesh Free

All the rules, regulation and guidelines applicable to Savings Bank Accounts will also be
applicable on this product like Rate of Interest, minimum balance charges etc. The scheme will
continue for a period of two years and shall be reviewed after expiry of the period. Only New SB
Accounts opened in the name of individual excluding accounts in the name of minor, NRI and
Diamond account holders will be covered under this scheme.

97
SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /12 30.11.2013

STAR BENEFIT CD PLUS ACCOUNT

This new product is launched on 07.09.2010 in terms of Branch Circular No. 104/72 Dt.08.09.2010.

The Features of Star Benefit CD Account shall be as under and will be applicable to all the NEW
ACCOUNTS opened on or after 07.09.2009. The Scheme may be modified, withdrawn at any time
at the discretion of the Bank after giving a general notice of one month:-
a. Minimum Balance `. 5000/-
(Same as normal CD A/c)

b. Three FREE DD/PSI up to Rs.5.00 lacs each month: Free

c. Star Speed Cheque collection Free

Other Benefits:
a. ATM (on our own) and internet transactions Unlimited
b. Debit Card for individual and Proprietorship concern accounts Free
c. Intersol charges (Remittances between CBS Branches applicable
for all accounts between A/cs with different customer ID
Upto Rs. 1.00 lac Free for 1 transaction of maximum
amount of Rs. 1.00 lac per day. If transactions are more than 1 per day,transaction for transfer of
fund upto Rs. 1.00 lac is charged @ Rs.5/- per transaction. Above 1.00 lac, -50/- per transaction.

d. SMS/TELE/Internet Banking Free

e NEFT/RTGS through Net Banking Free
f. e-Pay of utility bills at select centres Free
g. Star Sandesh Free
h. Minimum Balance charge: ` 100/- per month.

All the rules, regulations and guidelines applicable to Current Deposit Accounts will also be
applicable on this product like, LF charges, cheque return charges, stop payment charges etc.

98
SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /13 30.11.2013
BOI STAR SENIOR CITIZEN SAVINGS BANK ACCOUNT-SCHEME CODE-SB 166
New Scheme launched by Head Office vide BC No. 107/106 dated 13.09.2013 to cater to the needs of
Senior Citizens who are at the age of 57 years and above.
Features of the Scheme
Target Group Citizens who have completed 57 years of age and Senior Citizens who are drawing pension from
other Banks.
Eligibility Single or in joint names. The first account holder must belong to the target group.
AQB Criteria Average Quarterly Balance (AQB) of Rs.10000/- AQB shall be calculated for AMJ, JAS, OND
and JFM quarters.
(For example AMJ stands for April, May, June)
Opening of Account/ No Daily Minimum Balance Requirement.
Minimum Daily Balance However customer has to maintain Average Quarterly Balance (AQB) of Rs.10000/- or above
therefore AQB Clause to apply.
Charges for Non- No Penalty for Non Maintaining Daily Minimum Balance. In case of Non Maintenance of AQB
Maintenance of of Rs.10000/- Penalty will be levied as under-
Minimum Balance /AQB SB a/c with cheque book facility: Rs 50/- per Quarter at all centers.
SB Account without cheque book facility: Rs.25/- per Quarter at all centers.
Charges for excess debit Up to 10 Customer induced debit entries in a month : FREE
entries in Savings Bank Beyond 10 debit entries: FREE
account (Presently Normal Savings Account is charged with Rs.10/- per entry for entries in excess of 10
ATM/Internet debit entries.)
Transactions not to be
counted/reckoned
Personalized Cheque 50 Leaves (Free)
Books per calendar year
Issuance of DD/Pay Slips 6 DD/Pay Slips Per Quarter Free if AQB in the preceding quarter is maintained at Rs.10000/- and
above else DD charges would be applicable.
Global Debit cum ATM Free Global Debit cum ATM Card-NIL Annual Charges from next year.
Card
Demat Account Annual Waiver of AMC Charges on Demat A/Cs
Maintenance charges (For First Financial Year only)
Group Personal Group Personal Accidental death insurance cover of Rs. 5 Lacs on the Debit Card, which shall be
Accidental Death activated by single POS Swipe. This Clause applies to every financial year.
Insurance Cover . The facility of Group Personal Accidental death Insurance Cover of Rs.5 Lacs will be extended
by the Bank to the Account holders of this Scheme and the cost of premium will be borne by the
Bank.
Note: Bank holds the right to withdraw this facility at its discretion in the subsequent year.
Special Privileges Discount Health Checkup through Partnerships.
Above facility would be offered to all account holders and their family members under tie-up
arrangement with service provider Health India Medical Services Pvt. Ltd.
The service provider Health India Medical Services Pvt. Ltd. Managing a network of 6000
pathology labs/test centers across India. The customer can fix up an appointment with service
provider through designated toll free number-1800226062 to the nearest located pathology
lab/test centre and get medical check up/test at discounted rate for himself/herself or for his/her
family members. The approximate discount offered under the scheme will be up to 40% of the
prevalent market rates. The rates vary from lab to lab and city to city
Get attended on priority at all our Branches enabled with Queue Management System. Just
identify yourself as a Senior Citizen and you will be moved up the queue. In Branches where
QMS is not installed, customers can get in touch with Branch Head for availing priority services.
Relationship manager for AQB > Rs. 1.00 Lac
(Diamond Customers)
The customer will be privileged to avail exclusive services of Relationship Manger if AQB of
Rs.1.00 Lac and above is maintained.
Discount on Pilgrimage & Travel trips through Partners. (Under Negotiation) The above
facility is proposed to be added in the product at a later date upon finalization of the same with
various service providers.
Other Features & • No Ledger Folio Charges.
Incentives • Free Internet banking Facility.
• Free Funds Transfer through Internet Banking.
• Unlimited Internet and ATM Transactions at BOI ATMs.
• Free SMS and Telebanking.
• Free Utility Bill Payment facility through E-pay.
• Free NEFT/RTGS through Internet Banking for single transaction.
• Free Missed Call Alert Facility.
• BOI- National Swasthya Beema Policy, floater mediclaim policy of
NICL available at low premium.
(Ref: HO BC 107/106 dated 13.09.2013 )

99
SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /14 30.11.2013
BOI STAR MAHILA SAVINGS BANK ACCOUNT, Scheme Code-SB-167
Scheme launched on the occasion of 108th Foundation day of the Bank vide Ho BC No. 107/107
dated 13.09.2013 to cater to the banking and financial needs of women especially working women.
Target Group Women in the age group of 18 years and above
-including salaried employees (Govt./PSU/Private Sector/MNC etc.)
-Self Employed Professionals like Doctors, Entrepreneurs etc.
-Women with independent source of regular income like rentals etc.
Eligibility Single or in joint names. The first account holder must belong to the
target group.
AQB Criteria Average Quarterly Balance (AQB) of Rs.5000/-
AQB shall be calculated for AMJ, JAS, OND and JFM quarters.
(For example AMJ stands for April, May, June)
Opening of Account/ No Daily Minimum Balance Requirement.
Minimum Daily However customer has to maintain Average Quarterly Balance (AQB) of
Balance
Rs.5000/- or above therefore AQB Clause to apply.
Charges for Non- No Penalty for Non Maintaining Daily Minimum Balance. In case of Non
Maintenance of Maintenance of AQB of Rs.5000/- Penalty will be levied as under-
Minimum Balance
/AQB
SB a/c with cheque book facility: Rs 50/- per Quarter at all centers.
SB Account without cheque book facility: Rs.25/- per Quarter at all
centers.
Charges for excess Up to 10 Customer induced debit entries in a month : FREE
debit entries in Savings Beyond 10 debit entries: FREE
Bank account
ATM/Internet
(Presently Normal Savings Account is charged with Rs.10/- per entry for
Transactions not to be entries in excess of 10 debit entries.)
counted/reckoned
Personalized Cheque 50 Leaves (Free)
Books per calendar
year
Issuance of DD/Pay 6 DD/Pay Slips Per Quarter Free if AQB in the preceding quarter is
Slips maintained at Rs.10000/- and above else DD charges would be
applicable.
Global Debit cum ATM Free Global Debit cum ATM Card-NIL Annual Charges from next year.
Card
Demat Account Annual Waiver of AMC Charges on Demat A/Cs
Maintenance charges (For First Financial Year only)
Easy Overdraft Facility Only for salary account holders of Government organizations /private
Organizations including Multinational Companies wherein our Bank is
engaged for salary disbursement and consent of the employer is extended
to the Bank:-
The account holder may be provided with an overdraft facility for
maximum amount equal to one month salary credited to the SB account
in the last month (Net credit to SB account in the last month).
The Rate of Interest on overdraft is proposed to be 3% over Base rate.
In addition to Application cum undertaking, Branch will obtain Clean
OD/loan documents for the amount of overdraft approved by the Branch
equal to one month salary amount. No Processing Charges will be
recovered for overdraft.
Terms & Conditions:-
(1) The above facility shall be extended only to permanent employees of
Govt. Organizations/Pvt. Organizations including Multinational
companies where our Bank is engaged for salary disbursement.
(2)Undertaking to be obtained from employer not to shift Salary Account
or pay Terminal Dues without NOC from the Bank.
(3)Cross Guarantee can be taken as additional Safety Measure.
(4)Net take Home Income should not be less than 40% of Gross Income.
100
Group Personal Group Personal Accidental death insurance cover of Rs. 5 Lacs on the
Accidental Death Debit Card, which shall be activated by single POS Swipe. This Clause
Insurance Cover
applies to every financial year.
The facility of Group Personal Accidental death Insurance Cover of Rs.5
Lacs will be extended by the Bank to the Account holders of this Scheme
and the cost of premium will be borne by the Bank.
Note: Bank holds the right to withdraw this facility at its discretion in
the subsequent year.
Special Privileges Discount Health Checkup through Partnerships.
Above facility would be offered to all account holders and their family
members under tie-up arrangement with service provider Health India
Medical Services Pvt. Ltd.
The service provider Health India Medical Services Pvt. Ltd. Managing a
network of 6000 pathology labs/test centers across India. The customer
can fix up appointment with service provider through designated toll free
number-1800226062 to the nearest located pathology lab/test centre and
get medical checkup/test at discounted rate for himself/herself or for
his/her family members. The approximate discount offered under the
scheme will be up to 40% of the prevalent market rates. The rates vary
from lab to lab and city to city.
Please note that Customer must carry Passbook and it should be shown at
the patalogy lab/test centers for identification purpose.
Relationship manager for AQB > Rs. 1.00 Lac
(Diamond Customers)
The customer will be privileged to avail exclusive services of
Relationship Manger if AQB of Rs.1.00 Lac and above is maintained.
Discount on Pilgrimage & Travel trips through Partners. (Under
Negotiation) The above facility is proposed to be added in the product at
a later date upon finalization of the same with various service providers.
Other Features & • No Ledger Folio Charges.
Incentives • Free Internet banking Facility.
• Free Funds Transfer through Internet Banking.
• Unlimited Internet and ATM Transactions at BOI ATMs.
• Free SMS and Telebanking.
• Free Utility Bill Payment facility through E-pay.
• Free NEFT/RTGS through Internet Banking for single
transaction.
• Free Missed Call Alert Facility.
• BOI- National Swasthya Beema Policy, floater mediclaim
policy of
NICL available at low premium.

Ref; HO BC 107/107 dated 13.09.2013.

101
 SANDIPANI ONE PAGE MANAGER SERIES DEPOSITS /15 30.11.2013
BOI STAR GURUKUL SAVINGS BANK ACCOUNT
Scheme Code-SB-163 & Special charge Code-GURU
This is a new product launched by Head Office vide BC No. 107/108 dated 13.09.2013. This is another version of Salary
Account Scheme. Covering non-teaching staff also along with the teaching staff.
FEATURES OF THE SCHEME
Eligibility All permanent teaching and Non-Teaching staff of school/colleges/universities and all educational
institutions are eligible to open account under under the scheme provided minimum 10 employees of
the institution having minimum take home salary of Rs.5000/ p.m. a nd above join the scheme, and the
institutions agree to pay the salary through the Bank with an Agreement to sign Letter of Undertaking(to
be obtained from employer). Deviation in eligibility criteria to be approved by ZM only.
Note: For opening of accounts under the scheme, Menu option is OAAC and Scheme Code will be
163 and Special Charge Code will be “GURU”
Minimum daily Balance No minimum balance requirement/Zero Balance Account.
Charges for excess Up to 10 Customer Induced debit entries in a month : FREE
debit entries in S/B Beyond 10 debit entries : Rs.10/ per entry
Account (ATM/Internet transactions not to be reckoned)
Personalised Cheque 50 Leaves (Free)
books per calendar year
Issuance of DD/Pay Slips Free 24 DD/PSI of Max. Rs.50000/ each in a calendar year.
Global Debit cum Free global Debit cum ATM Card to all-NIL Annual Charges from next year.
ATM Card Free Platinum Card for higher salary earners (Annual charges applicable from next year)
NEFT/RTGS Free.( through Net Banking).
Concession on Loans 0.25% concession in ROI on Home Loan and Auto Loan subject to minimum Base Rate.
Credit Card Free Gold Credit Card to employees whose net salary is Rs.10000/ and above for last 6 months. Free
Gold International Card to employees whose net salary is Rs.25000/ and above for last 6 months.
Star Share Trade Available
(3 in 1 account),Demat, Waiver of AMC Charges on Demat ( For the first Financial Year only).
SB, Online Share Trading
Easy Overdraft O/D Facility in account available for maximum amount of Rs. 200000/ or net salary for last four
Facility months, whichever is lower as per Terms & Conditions.
Branches will appraise the application cum undertaking received from applicant on a prescribed format
and limit will be marked in the system after approval of the limit.
Rate of Interest on O/D facility- 3% over the Base Rate.
Documentation- Application as per Annexure – I and Undertaking as per Annexure- II to HO
BC107/108 dated 13.09.2013 to be obtained from the account holder.
Branches to obtain security documents as applicable for Clean O/D Facility for an amount equal to Net
Salary for last four months.
Processing Charges-NIL.
Terms & Conditions:- (1) O/D facility to be extended to Permanent Employees of Govt. and Quasi-
Govt., Educational Institutes however the facility may be extended to permanent employees of Private
institutes as per the discretion of Zonal Manger.
(2) Undertaking to be obtained from the employer not to shift the salary account or pay Terminal Dues
without NOC from the Bank.
(3) Cross Guarantee can be taken as an additional safety measure.
(4) Net Take Home Pay/Income should not be less than 40% of Gross Income.
Group Personal Group Personal Accidental Death Insurance Cover of Rs.5 Lacs on the Debit Card, which shall be
Accidental Death activated by single POS Swipe. This Clause applies to every financial year.
Insurance Cover The facility of Group Personal Accidental death Insurance Cover of Rs.5 Lacs will be extended by the
Bank to the Account holders of this Scheme and the cost of premium will be borne by the Bank.
Note: Bank holds the right to withdraw this facility at its discretion in the subsequent year.
Other Facilities and • No Ledger Folio Charges.
Incentives • Free Internet banking Facility.
• Free Funds Transfer through Internet Banking.
• Unlimited Internet and ATM Transactions at BOI ATMs.
• Free SMS and Telebanking.
• Free Utility Bill Payment facility through E-pay.
• Free NEFT/RTGS through Internet Banking for single transaction.
• Free Missed Call Alert Facility.
• BOI-NationalSwasthya Beema Policy, floater mediclaim policy of NICL available at low premium .
Please note that correct scheme code and special charge code must be put while opening the account in respective category
for identification of accounts and their category and also for extension of benefits to the depositors.
(Ref: HO BC 107/108 dated 13.09.2013.)

102
 SANDIPANI ONE PAGE MANAGER SERIES-OTHERS(Card Products) /01 30-11-2013
CREDIT CARDS

Branch Circular No.107/91 dated : 19.08.2013.

Issuance of Card business is a good source of non interest earnings. Our bank introduced credit cards on 1 st January,
Credit Cards 1988. We are issuing cards to the customers on branch billing basis where charge account is being
maintained with the issuing branch and Direct billing cards where the customer may not have an
operative account with us. .
Affiliation with 2 Master Card international INDIA CARD , TAJ PREMIUM CARD (Valid in
agencies India & Nepal Only & staff is not eligible)
Visa International GOLD CARD (Valid in India & Nepal Only) ,
GOLD INTERNATIONAL CARD,VISA
Privilege Card (Valid in India , Nepal & Abroad ).
Privilege Card daily cash withdrawal limit –
Rs.50000/-

These cards can be used in any Merchant Establishment (POS terminals)/on ATMs and for e-commerce
transaction where VISA/MASTER cards are accepted. Now cards are PIN enabled to use on ATM.
Application Branch needs to obtain the application form from the customers alongwith KYC documents. In case
PAN is not available , Form 60 to be obtained.CIBIL report is to be generated for each and every
applicant.
Eligibility a. Residents / NRI / persons of foreign origin residing in India on employment. b. Principal and all the
Norms, add on if any should complete KYC and have steady income which is to be verified from ITR / Salary
(Individuals) Certificates. In case of our customers who are depositors , even if ITR or Salary Certificate is not
available Card can be issued provided he is maintaining deposit account for more than 12 months and
minimum average demand deposit is Rs.30000/- . Minimum amount is TDR should be Rs.50000/-.
Eligibility Income should be verified from ITR / Salary Certificate / Copy of bank statement for Pensioners. No
Norms, (Staff & disciplinary action is initiated / pending / contemplated. No instance of cheque return due to financial
Ex-staff) reason.Charge account should be salary/pension account aonly. Direct billing cards cannot be issued to
staff/ex-staff.
Eligibility for It can be a Proprietorship/Partnership firm/Pvt. Ltd./Public Ltd. Company/Registered
Corporate Cards Institutions/Societies earning profits for 2years of preceeding 3 years. Can be issued to
Prop/Partner/Executive/Director/Employee as per corporates request. Branch should obtain relevant
authorisation for issuance of card and debit the account of the corporate for card usages , If the corporate
happens to be Limited Co., Board Resolution along with Memorandum and Article of Association is alos
required. Satisfactory CIBIL report is required for the Corporate entity and also in the individual names
of the Promoters. In case of direct billing cards , undertaking to pay the bills on or before due dates
should be obtained.
Add on Cards 2 Add on Cards can be Issued to the close relatives (Parents, Spouse, Major Child, Brother, Sister)
completeing KYC in the same account at the request of the customer/staff / Ex-staff card holders. No
Add on card is allowed on Corporate Cards.
Complimentary Top executives, ZMs , Chairman of Bank’s RRBs with waiver of annual membership fee. Diamond
Cards Category customers of SB/CD , Gold Card holder exporters , all borrowers under new home loans and
existing standard borrowers of star personal /home/medi-mobile are eligible for free India Card.
Spending Limits Individuals / staff / ex-staff – 20% of Gross annual Income, may be extended to 40% on the merits of the
case. Combined spending of both principal and add on should not exceed this spending limit. For BOI
depositors the spending limit will be 50% of the average deposit. Cards can be issued against lien
marking over TDR with 20% margin. For Corporate Cards not more than 20% of net profit.
Cash Cash Withdrawal can be done through ATM’s , at branch using POS terminal or after obtaining voice
Withdrawal and authorisation from the credit card management system. Limits are –Principal and ADD ON Card-50%
Limits / of spending limit-MAX Rs.15000/-per day and MIN Rs.1000/- per day. No charge at branch level , it
Revolving credit will be billed by HO, CPD in the monthly bill. Revolving credit to Public /staff – Min payment of 10%
of total bill.
Delegation(Bran Upto Scale IV Scale V Scale VI/ZLCC Scale VII HLCC/NBGLCC
ch billing cards NIL 5.00 12.50 15.00 FULL POWERS
)Rs in Lacs
Delegation(Direc AGM-(HOCPD) HLCC-II(Credit committee of GM’s at HO)
t billing cards
)Rs in Lacs UPTO Rs. 5.00 LACS BEYOND Rs. 5.00 LACS
Annual Renewal Automatic , until cancellation advised to Bank 2 months prior to expiry of existing card.

103
Annual Fee No Annual fee is being charged in case of India Card (Principal/Add on /Replacement).ForTaj Premium
Card –Principal-Rs.800/-, Add – on Card- Rs.400/- , Replacement – Rs.200/-.
Gold International Card & Privilege Card(VISA) Gold Card (VISA)
PUBLIC STAFF PUBLIC STAFF
ANNUAL 1500 750 ANNUAL 600 NIL
FEE FEE
ADD-ON 800 400 ADD-ON 350 250
CARD CARD
REPLACEME 50% of 50% of REPLACEME 50% of 50% of
NT Membership Membership NT Membership Membership
Fee Fee Fee Fee
Service Charges At Branch 2.50% At 2.00% At other 2.50%
on Cash Advance MIN Rs.50/- Bank’s MIN Rs.50/- Bank’s ATM MIN Rs. 75/-
ATM
Interest Charge 2.50% p.m. if minimum payment due 1.70% p.m. if minimum part due or higher amount paid by
remains overdue in succeeding billing. succeeding billing.
Other Service Pin Usage over Dup Copy of Issue of Retrieval of Retrieval of
Charges (RS) Replace Spneding Bill (after 3 Replacement Card Charge Slip Charge Slip
ment limit Months) Customer Staff other than VISA
VISA
50 per 10 per 50 per Quarter 200 100 100 or actual if w.e.f. 19.04.2013
time transaction which erver is US$25 PER
higher TRAN
Charges for Applicable In case of Gold International and Privilege cards (VISA) only.
Cash
Withdrawal/ Cash Withdrawal at Overseas 2.5% Amt Withdrawan Min-Rs.125/- per transaction + 2%
Balance ATM currency conversion charges.
Enquiry/ME Balance Enquiry at overseas ATM Rs.25/-
Transaction Merchant Transaction at overseas 2% currency conversion charges in addition to interest if any.
Billing Dates Billing date for India Card is 15 of every month and payment due date is 5th of next month. For all
th

other Master/VISA cards billing date is last date of the month and payment due date is 21 st of the next
month.
Late payment fee Late payment fee is recovered in case payment received after due date but before next billing. Rs.100/-
(Direct Billing for min. payment due is more than Rs.1000/-. Grace period of 3 days at Mumbai & 5 days elsewhere is
Cards) allowed from due date.
Charge Back for The POSREV menu would not work for Credit Cards. Customers application for reversal of failed
POS transaction transaction to be sent to HeadOffice.CPD@bankofindia.co.in .
failure. Card Type Time taken for settlement of claim Max period from date of transaction for
from date of lodgement of claim lodgement of claim
Master Card 45+30 Days 120 days from date of transaction
VISA Card 45+30 Days 120 days from date of transaction
Customer Care Toll Free 24x7 Helpline- 1800220088 Land Line: 022-40426006

104
SANDIPANI ONE PAGE MANAGER SERIES-OTHERS(Card Products) /01 30-11-2013

DEBIT CARDS
Branch Circular No.107/22 dated : 03.05.2013.

Salient/Genera Debit cards are issued in two forms i.e. Personalized cards where cardholder’s name is embossed (Max 16
l Features Characters) and Non-Personalized cards issued in two forms namely Ready kit and Welcome Kit and in
both cases cardholder’s name is not embossed.
Affiliation Our debit cards affiliated with “Master” , “VISA” and “RUPAY” logo. Master and VISA cards are valid
in INDIA and abroad where as RUPAY cards are valid in India only. It would be mandatory for the
cardholder to go to an ATM for the first transaction on the debit card for activation. Commercial
transaction on POS terminals before the first usage on ATM would be rejected.
Application Branch needs to obtain the application form from the customers alongwith KYC documents. The signature
in debit card application form should be same as in account.
Eligibility A. Card can be issued to Individual accounts holder/self operated of SB,CD & OD accounts.
B. For joint accounts , with operating instructions as ‘E or S’ or ‘Any One Or Survivor’ the card can be
issued to any one or more or all the joint account holders. The number of cards issued to in an
A/c will not exceed the number of joint account holders who are authorised to operate the
account. In the accounts operated with “Former or Survivor’ card can be issued to Former only.
Not eligible A. Illiterate account holders /joint accounts with operating instructions as “Jointly by All” are not
/Partially eligible. However in the case where the Govt. benefits are being credited , a card can be issued
eligible A/cs even to illiterates.
B. Account of a minor or an account in which a minor is a joint account holder shall not be eligible .
However minors having completed 15 years of age can be issued with ‘Student’ Cards with
limited facility.
Validity / The debit cards are issued with a validity period of 5 years from the month of issue except Star Vidya
Replacement/ Card where validity is of 6 years. It can be used till the last day of the month in which it expires. In case
Renewal of any card becomes unusable before the expiry date , it can be replaced with a new one upon the card holder
debit cards making a written application at any branch , but renewed card will be delivered at the parent branch only.
When a replacement card is issued , both existing and replaced cards will be functional for a limited period
. The existing card will be disabled automatically one day after new card is used for the first time. It is not
necessary to ask the customer to surrender the existing card when a new debit card is issued. As per the
present system the card falling due for renewal would be auto–renewed and dispatched to the branches
atleast 15 days in advance.
Attachment of In addition to the Primary Account (the first account mentioned in the debit card application form), there
additional is an option to attach upto 5 additional accounts (known as Secondary accounts) on the same card. The
Accounts accounts may be at any branch of BOI under same Customer ID. When the card with multiple accounts
is used on the POS or other banks ATM, only Primary account gets debited.
Closure of the primary account will result in cancellation of the debit card.

Daily Limit for Presently the limit is Rs.25000/- per day from BOI ATMs and Rs.10000/- other bank’s ATM in a day.
Usage Rs.25000/- per day for POS usage, making an aggregate of Rs.50000/- per day. The limits are Card
specific and not account specific, therfore a customer having two debit cards of different brands will be
able to withdrwa Rs.25000/- from ATM and transact Rs.25000/- on POS from each of the debit cards . In
case of BINGO card POS (Shoping/overdraft) facility is available to those card holders whose age is 18
years and above. If any card holder is less than 18 years and wish to avail this shoping facility , then a
joint account of the minor along with his parent shold be opened with E or S mode of operation. The
maximum amount of overdraft facility will be Rs.2500/- and the same has to be sanctioned at the branch
level on request of the card holder. For Master/VISA Platinum Cards limit is Rs.50000/- per day for cash
withdrwal and Rs.100000/- per day for POS usage, making an aggregate of Rs.1,50000/- per day. For Star
Vidya Card Rs.1000/-per day from ATM Rs.10000/- per day only at EDC terminals installed in campus of
the educational institution.
Delivery Cards in inactive status are dispatched to the branch alongwith equal or more number of Insta Pins. More
procedure number of insta pins will help the branches to create buffer at their level , thus reducing the dependency on
personalized ZO. Any Insta Pin can be issued to any Card of the same varient only . There will be clear identification
debit cards on the cover of the Insta Pin with the logo of the brand. For VISA Cards there are two types of Insta Pins
, one for the first 6 digits of the card number as 405238 and other without any such number for all other
VISA Cards. Cards will be active only after uploaded in Finacle , linking with Insta Pins through
“ATMCRA” menu. If the Pin is issued for the cards issued by other branch , Identification of the card
holder is a must and uploading will be done through the SOL ID of the account maintaining branch only.
Pin uploading request wil be downloaded at DC 4 times a day, hence requests uploaded before 2PM will be
activated the same day and requests after 2PM will be activated next day.

105
Annual Charges for first year of usage, for SB Account holders maintaining AQB of Rs.25000/- (In Metro and
maintenance Urban),AQB of Rs.10000/- (in Semi Urban and Rural) and Senior Citizens and Pensioners are NIL. There
charges are NIL charges for BINGO Card and Master/VISA Platinum Card. For all others Charges for subsequent
years under
Category of Branch Charges
Metro and Urban Rs.100/-
Semi Urban and Rural Rs. 50/-
Cash BOI ATM NIL
Withdrawal
from ATM Other Bank ATM
Other bank’s ATM (SB A/C NIL CD/OD/CC No free
holders upto 5 transactions transaction
inclusive of Financial and
non – financial both in a
month).
Beyond 5 transaction Rs.20/- per transaction
Transaction at Rs.10 inclusive of service tax per transaction on IRCTC ticket booking. If ticket is booked at Railway
IRCTC(Railwa counter 2.5% of transaction amount , Min Rs.25/-.
y)
AT Petrol 2.5% of transaction amount , Min Rs.10/-.
Pump
Re-issuance Rs.100/- for card re-issuance upon loss, spoilage etc.
Additional Rs.100/- per card.
Card
Transaction Cash withdrawal Rs.125/-+2% Currency Conversion Charges
done abroad Balance Inquiry Rs.25/-
Merchant transaction at POS 2% Currency Conversion Charges
Status Inquiry Branches can view the status of uploaded card and dispatch in Finacle by using ‘ADCREQ’ menu under
option ‘I’. In case branches do not receive the debit card within reasonable time and want to know the
details of card number and AWL number , they can contact vendor on phone number 080-69999203 or E-
mail Boi.customerservice@oberthur.com or boionsite@ventureinfotek.com. Branches can also inquire
status with the help of AWL number on the web site of India Post by using URL
http://www.indiapost.gov.in/tracking.aspx . Head office E-mail ids are Ulhas.Paralkar@bankofindia.co.in
or Amitabh.sinha@bankofindia.co.in or Sambhaji.nageshkar@bankofindia.co.in and HO phone number
022-22682037/22682030.
Unblocking of Debit cards are blocked when incorrect PIN no is used by the card holder , consecutively for 3 times. Any
Cards due to card blocked due to this reason will automatically be unblocked the next day. However if the card holder
incorrect PIN again enters a wrong PIN for 3 consecutive times , the card will be blocked and card holder will be
used 3 times required to approach the branch for a new PIN/insta pin.

Charge Back Use of Card At Narration in Finacle Failed transactions claim to be lodged
for ATM appears as with
/POS/IB Cash Withdrawls at ATMs CWDR//.. ATM CELL –FINACLE MENU -
transaction ATMREV
failure. e-Commerce transactions at POS MEDR//.. HO CPD - FINACLE MENU -POSREV
e-Commerce transaction using Internet TRTR//.. Internet Banking (IB) Cell
like IRCTC, Goods purchased through
web sites
e-Commerce transaction using Bill BDIPG//.. Centralised operation cell of HO
desk
Cases settled All cases where the banking ombudsman has directed payment of charges/penalty of our customers both on
by Banking our bank ATMs as well as other bank ATMs will have to be handled by the respective ZO/Branch in
Ombudsman consultation with the Nodal Officers. The branch will pay the amount using Finacle menu ‘HATMOC’.
Compensation As per RBI guidelines Banks to credit the customers account within 7 working days, failing which Bank to
for delay in pay compensation of Rs.100/- per day to the aggrieved customer. The issuer bank is entitled to claim such
settlement of compensation paid from the acquirer bank, it the delay is attributed to the latter.In case of failed POS
Charge back transactions there is no such limitation and there is no penalty for delayed payment.
Time limits for CARD TYPE Time for settlement of claim from Max period from date of transaction for lodgement
POS failures date of lodgement of claim
MASTER/VI 45 days 120 days
SA
RUPAY 30 days 180 days
CARDSTAT This menu is used for finding the card number, status of the card. It contains 3 options Inquiry, Update Del
MENU flag, Verification.
HOTLISTING 18004251112(Toll Free 24*7),022-40429123 and 25711616 e-mail: pss.hotcard@fisglobal.com

106
 Bingö Card
(For youth with OD facility)/(ATM Card with shopping facilities –Master Card)
Eligibility Youth between the age of 15 years to 25 years (Age at the time of issuance of Card) for initial period of 5 years
in first instance and thereafter it will be renewed. If the age at the time of renewal exceeds 25 years then he/she
will be advised to avail other card available at that time.
Minimum Rs.100/-
Balance
Facilities Transaction at ATM
Overdraft up At ATM of BOI & ATM of other Banks
Withdrawal of Cash up to Rs.15, 000/- per day at BOI ATMs and Rs10,000/- from Other Bank’s ATMs
to Rs2500/- Balance enquiry.
for 30 days on At ATM of Bank of India (a and b as mentioned above plus)
request Deposit of Cash & Cheques at ATM with depositories.
For Minors Transfer of balances among the accounts attached to the Card
the a/c will be Mini statement of last 5 transactions for any a/c. attached to the card.
joint (E or Change PIN.
S)with parent
Transaction on Point of Sale (POS) Terminals. Up to Rs.25, 000/- per day.
Charges Transaction in INDIA (visit website for details)#
1. Annual fees NIL
2. Cash withdrawal at BOI ATM NIL
3. Cash withdrawal at other Bank’s Up to 5 withdrawals per month from SB a/cs –NIL
ATM charges(Additional transactions will be charged Rs 20/- per
transaction as per RBI instructions.
4. Balance enquiry (In India) FREE
5. Transaction at Railway counters 2.5% min Rs.25/-
6. Transaction at Petrol Pump 2.5% Min. Rs.10/-
7. Card re-issuance Rs.100/-
Loss of Cards Promptly report to the bank. Hot listing of the card Tel. No.022 4042 9123 e-mail IDs -
and generation ecpss_boi_helpdesk@fnis.com ecpss_boi_helpdesk@fisglobal.com
of Re-pin Boi.Debitcard@bankofindia.co.in
Lodge Police Complaint and furnish copy to the Bank.
A replacement card would be issued to the customer on receipt of written application.
On written request, re-pin will be generated at the branch who has issued the card (The re-pin will
be activated after 48 hours
Internet Banking user can block their Card through the use of Internet Banking
For any other type of query you may refer to - Headoffice.CPD@bankofindia.co.in
Misuse of Lost Zero liability for cardholder from the time of reporting the loss of card hence report the loss of Card without delay –
Card Please Note down your CARD NUMBER SO THAT YOU MAY IMMEDIATELY TRACE NUMBER
Security Card & PIN should be kept separately and register your mobile at your Branch for Alerts (SMS).
Card should be kept very safe otherwise it may be misused at POS terminal even without PIN.
Signature should be done on signature penal immediately on its receipt it may protect misuse of card at POS but
presence of Card will be taken as use of card by the card holder.
Card should be first used at ATM thereafter at any POS terminal.
PIN should be changed and should be kept secretly, so that it may not be known to any person who may misuse your
card. At POS it should be used in your presence.
PIN Mailer will be directly sent to the Applicant & Card will be given at the branch after proper identification.
Note down your Card No. and expiry date in your Diary or at any proper place so that in case of loss of card you may
be able to report loss of card easily. The Debit Card will also help you to unblock your internet Banking password.
Registration For Additional Security Code ID As Per RBI Mandate is Effective
from 01/08/2009 for all online payments. This is available on bank’s website www.bankofindia.co.in under head-> cards
In case, you receive lesser dispensation of Cash at ATM then lodge your charge back claim on Bank’s website or at the branch. After
verification of your claim, the claim will be settled within 12 working days.
Use of Card at It is always better to use card at point of sale for shopping rather than carrying cash and then go for
POS and shopping. Interest lying in the Savings Bank account earns interest for the period it is not used and interest
Booking is calculated on daily product basis( means you earn interest even for a day) .Card may be used for
tickets booking of Air ticket and Rail ticket. There is a nominal charge of Rs10/- for booking of rail ticket from
IRCTC site but there is no charge for air ticket booking.
Procedure for Same as for other Debit Cards. The type of Card will be B in place of D or V. For Overdraft undertaking as
issuance of per annexure (Separate for major and minor applicants) attached with BC 104/91 dated 3.11.10 should be
card taken.

107
 PLATINUM CARD (MASTER CARD)
Eligibility To SB or CD Diamond account customers and also under our product Jai jawan Salary Plus (for commissioned
officers).
The cards may be given to any one or to all the joint account holders provided
joint a/c is operated upon by either or survivor or any one or the survivor. In Former or survivor a/cs the card
will be given only to Former. No card will be given to Minors or joint a/cs with Minor, or to illiterate account
holders and also to a/c operated jointly.
Minimum This card is for Diamond account customers hence AQB is Rs 1 lac for SB and Rs2 lakh for CD
Balance Under Jai Jawan Salary Plus accounts ( for commissioned Rank officers) the minimum Balance is Zero
Facilities Transaction at ATM
At ATM of BOI & ATM of other Banks
a. Withdrawal of Cash up to Rs.50000/- per day at BOI ATMs and Rs10,000/- from Other Bank’s ATMs(Only
primary a/c will be debited at other Bank’s ATM) b. Balance enquiry.
At ATM of Bank of India (a and b as mentioned above plus)
a. Deposit of Cash & Cheques.
b. Transfer of balances among the accounts attached to the Card.
c. Mini statement of last 5 transactions for any a/c. attached to the card.
d. Change PIN.
Transaction on Point of Sale (POS) Terminals.
Up to Rs.1 Lakh- per day.
Upto 5 additional a/cs ( in the same capacity and same operational instructions)may be attached to one card. When the
Card linked with multiple accounts is used at POS or other Bank’s ATM , the primary account will be debited. Primary
account should be closed only after 7 days of surrendering the card.
Charges Transaction in INDIA
1. Annual fees NIL
2. Cash withdrawal at BOI NIL
ATM
3. Cash withdrawal at There will be no charge on ATMs having network with our Bank (NFS, Cash
other Bank’s ATM Tree or Bancs)
5 transactions per month are free for cash withdrawal on any other non networked
ATM as per RBI guidelines. Additional transactions will be charged at Rs 20/- per
transaction for the usage of Card at non networked ATM i.e. other than NFS, Cash
Tree or Bancs
4. Balance enquiry (In India) FREE
5. Transaction at Railways 10/-( CPD has to advise about charges )
6. Transaction at Petrol Pump 2.5%Min. Rs.10/-( CPD has to advise about charges )
7. Card re-issuance NIL
8. Additional Card (per card) NIL
Transaction ABROAD ( CPD has to advise about charges )
Balance enquiry ( CPD has to advise about charges )
Merchant transaction at POS Currency conversion charges( CPD has to advise about charges )
and ATMs
Loss of Cards Promptly report . Hot listing of the card Tel. No.022 4042 9123 Toll Free 18004251112
and e-mail IDs - ecpss_boi_helpdesk@fnis.com ecpss_boi_helpdesk@fisglobal.com
generation of 1. Lodge Police Complaint and furnish copy to the Bank.
Re-pin 2. A replacement card would be issued to the customer on receipt of written application.
3. On written request, re-pin will be generated at the branch who has issued the card (The re-pin will be activated after
48 hours)
For any type of query you may refer to - Headoffice.CPD@bankofindia.co.in
BOI help line 022- 40919191 (8 A.M. to 11 P.M.)
Misuse of Lost Zero liability for cardholder from the time of reporting the loss of card hence report the loss of Card without delay –
Card Please Note down your CARD NUMBER SO THAT YOU MAY IMMEDIATELY TRACE NUMBER
Security 1. Card & PIN should be kept separately and mobile number should be registered in CUMM at the Branch for
Alerts (SMS).
2. Card should be kept very safe otherwise it may be misused at POS terminal even without PIN.
3. Signature should be done on signature penal immediately on its receipt it may protect misuse of card at POS but
presence of Card will be taken as use of card by the card holder.
4. Card should be first used at ATM thereafter at any POS terminal.
5. PIN should be changed and should be kept secretly, so that it may not be known to any person who may misuse your
card. At POS it should be used in your presence.
6. PIN Mailer will be directly sent to the Applicant & Card will be given at the branch after proper identification.
7. Note down your Card No. and expiry date in your Diary or at any proper place so that in case of loss of card you may
be able to report loss of card easily. The Debit Card will also help you to unblock your internet Banking password.
8. Registration For Additional Security Code ID As Per RBI Mandate is Effective
from 01/08/2009 for all online payments. This is available on bank’s website www.bankofindia.co.in under head-> cards
9. In case, you receive lesser dispensation of Cash at ATM then lodge your charge back claim on Bank’s website or at the branch. After
verification of your claim, the claim will be settled within 12 working days.
Issue of There is same procedure to issue Platinum Card as for other Debit Cards but in place of D you will have to fill
Platinum P in the system to identify that request is for Platinum Card. After activation of Platinum Card at ATM the
Card present card issued in the account will be deactivated from the next day.

108
 BOI GIFT CARD( MAGNETIC STRIP BASED PREPAID VISA CARD)

Features :
 Gift Cards can be issued in Indian Rs for a min of Rs. 500/- and max Rs.50000/- in multiples of Rs.
1/-
 BOI Gift Cards can be issued by any branch
 Gift Card is acceptable at all Visa Merchant Establishments in India, Nepal and Bhutan and can be
used any number of times up to the amount loaded (Balance available in the Gift Card )
 The card is valid for 1 year from the date of activation

FEE FOR ISSUANCE OF GIFT CARD: Free upto 31-03-2012 BC105/125dt21.10.2012.

0.90% of amount loaded on the card subject to min Rs.100/- per card whichever is higher. Amount
of fee will be in multiple of nearest Rs.1/-

WITHDRAWAL of Cash from ATM: NOT PERMITTED

PROCEDURE FOR ISSUING CARD:

1. Obtain application form duly filled in and duly signed by the purchaser of Gift Card( In case the
purchase is not our customer then additional documents as listed below)
2. Recover amount to be loaded and applicable FEE i.e.0.90% of the amount to be loaded on gift card
or Rs.100/- per card whichever is higher in multiple of nearest Rs.1/-
3. Credit the amount in following a/cs
010190200000006 – Gift Card Amount Remitted
010190200000007 – Gift Card Fees remitted
4. The transaction id generated will be noted on application form and will also be entered in Online
application form
5. Online application form for activation the gift card will be available on intranet
https://192.168.153.52/apply
6. Enter the application particulars online on the basis of maker / checker concept. Each branch would
be given two User ids for entering the application data and for verification of the same. A small
manual is sent along with the user ids .For any problem you may contact Card Product Department.
7. The amount to be entered in the online Application Form should be the total amount i.e. Amount of
Gift Card+ Amt of Fees.
8. The ref number mentioned on the envelope of the Gift Card is to be entered in the space provided for
Apply Id. This will generate the card no. in the application form.
9. After verification of the Online Application form, the gift card is processed by the Service Provider
and the card is activated. The beneficiary of the gift card can use the card from the next day.
10. Documents required
The branches, whilst issuing Gift Cards to applicants not maintaining an account with the branch
or maintaining a Non KYC compliant account, should ensure to collect the following documents
from the applicant:
i. Up to Rs. 1000/- any acceptable identity document of the applicant.
ii. Up to Rs. 5000/- any “officially valid document’ defined under Rule 2(d) of the Prevention
of Money Laundering Act as proof of identity.
iii. Above Rs. 5000/- and up to Rs. 50,000/- , KYC requirements of RBI, issued from time to
time is to be followed and documents obtained accordingly.

Inquiries regarding balance available, expiry date etc. can be made at our Service Provider’s 24x7
Helpdesk No. 022 40426006. Hot listing of gift card can be done 24x7 on All India Toll-free No.
1800 22 00 88 or 022-40426005.

109
 SANDIPANI ONE PAGE MANAGER SERIES
BOI BTM (Banking Through Mobile) for smart phones with Immediate Payment Service-
(IMPS)
Branch Circular No.107/103 dated : 10.09.2013.
Objectives and Introduced as an alternate delivery channel for fund transfer within accounts of Bank of India as well as
features other IMPS registered member banks with National Payment Corporation of India through mobile smart
phones at any time and from anywhere i.e. 24x7x365 even on bank holidays. Even though the beneficiary
is not registered for IMPS , however fund transfer using IFSC code and account number can take place.
NPCI to act as central routing agency. Sender and beneficiary are communicated by means of SMS about
the fate of transaction. Real time and cost saving as NO Charges are being levied by the bank to
customers at present.
Compatibility Operating System Versions
ANDROID 2.2, 2.3 , 3.0 , 4.0
BLACKBERRY 4.6 , 5.0 , 6.0 , 7.0
Iphones 4.0 , 5.0

Downloading of Customers will have to download the application from major app stores like Google’s PLAY STORE
application Android , Blackberry App Word for Blackberry and App Store for iPhones. The application can be
serched by the name BOI-BTM in these app stores, No other modes of downloading of application
currently available.
Types of facility MB is available with two options i.e. VIEW ONLY OPTION (V) or (T ) VIEW AND TRANSACTION
available option. Appropriate daily limit will be applicable in case to fund transfer facility i.e. ‘T’ option.
Customer 1. only Individual customers can apply to their Parent branch in prescribed application format . Branch
Registration officials after verifying the KYC of the customer will add the request in finacle system executing
Process (2 BOIBTM menu (Maker / Checker concept applies). If the customer is also having internet banking user
methods) id on this custid , his IB userid will become MB user id otherwise the custid will become MB userid.
Option is available for inquiry /modification of existing MB request.
2. Individual customer having retail I B can register for MB using his/her IB login creditential by
clicking the link BTM MOBILE BANKING under Requests menu. Under this link 3 options are
availbble 1) Enroll for MB 2) Modify existing MB request 3) Enable transaction password for MB. On
successful validation of IB credentials , customer will be registered for mobile banking on next working
day and will be informed by SMS on his registered mobile number.
MB application – After downloading the application from relevant app store and installation customer needs to send an
Installation and SMS from his registered mobile NO. by typing the key words ‘starotp’ and send it to banks long code
user guidelines 9810558585. After accepting the ‘Terms and Conditions’ in the home page customer needs to activate by
selecting ‘Activate mobile banking ‘ option and should enter MB id and OTP received through starotp
when prompted. Upon authentication of MB id and OTP, customer can set MPIN which is 4 digit
numeric value. MPIN can be changed as and when required using change MPIN option. By default view
only facility will be activated. Customers opted for transaction facility can set their transaction password
at the time of registration. Transaction password is Alpha Numeric (min 6 to max 10 chars). For
activation of Transaction password one needs to place the request for enabling either through branch or
Internet banking portal.
Process to Immediate Mobile Payment Service (IMPS) is a service introduced by NPCI. The features of IMPS are
transfer also available in the current version of BOIBTM. The 2 methods of IMPS are 1. IMPS Fund transfer to
funds(IMPS) Mobile Number (IMPS-P2P) and 2. IMPS Fund transfer to Account Number (IMPS-P2A). The
beneficiary details required for IMPS-P2P are a) Beneficiary MMIS b) Beneficiary Mobile number and in
case of (IMPS – P2A) required details are a) Beneficiary account Number and b) beneficiary IFSC code.
What is MMID? MMID is a 7 digit number can be generated by sending SMS with key words ‘MMID’ using registered
mobile number of customer to 9810558585. Otherwise after login into application ,under IMPS tab option
for generation of MMID is also available. Customer can retrieve or cancel MMID by sending SMS with
key words MMID for retrieval and ‘CANCEL MMID’ for cancellation to 9810558585.
Tracking of Branch official can inquire about the mobile banking status of a customer using the menu option
mobile banking ‘MBSTATUS’ provided in finacle.Branch can search the record by entering any of the three values i.e.
status of a CustId , Mobile Number , MB User Id.
customer
Customer Customers can send email to Boi.starconnect@bankofindia.co.in or may contact on 1800220229 for any
Grievances further query / assistance.
 MB-MOBILE BANKING , IB-INTERNET BANKING

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 SANDIPANI ONE PAGE MANAGER
National Electronic Funds Transfer (NEFT)
RBI has introduced National Electronic Funds Transfer (NEFT) system for carrying out inter Bank funds transfers
within India among the participating banks. NEFT is basically designed for retail Customer Remittances. Under
NEFT minimum amount is `1/- and there is no upper limit for remittances amount.
Eligibility: - Any Customer of our Bank having SB/CD/OD/CC account can avail this facility.
Our Mumbai Service Branch hosts the NEFT server and acts both as sending as well as Receiving Service
Centre of our Bank.
Work Flow of Outward Remittance
i) Customer approaches any Branch of our Bank and fills the prescribed application form with Beneficiary detail
with IFSC Code of the Receiving Bank Branch.
ii) The sending Branch will use menu option in “HRTGS” and choose paysys ID option as NEFT for entering the
detail in FINACLE for remitting funds to other Bank Branches. At this time System will provide UTR No. for the
message generated and the status of the message will be “E“ (Entered).
iii) After verification through menu “HRTGS”, the status of the message will change to “R“ (Ready). After that
Finacle system will put this message in NEFT queue and the status of the message will change to “T”
(Transmitted). The A/C of the Customer will be debited and NEFT settlement A/C with Mumbai Service Branch
will be credited.
iv) Then NEFT system will process the message. If message processing is successful, the status of message will
change to “P” (Processed). But id processing is failed during validation then the Finacle system will reverse the
entries and Customer A/C will be credited back and the status of the message will change to “U” (Unsettled).
v) After passing through NEFT validation process, our Mumbai Service Branch NEFT team will authorize or reject
the message as the case may be using their Digital Signature provided on Smart Card.
vi) After authorization again NEFT message will be processed by NEFT system and after succesfull processing the
status of the message will be updated by FINACLE as “S” (Settled).
Work Flow of Inward Remittances
i) Inward message received from RBI will be parked in NEFT system designated queue after processing by NEFT
system. Then Finacle will process the Inward message after picking it from NEFT Server queue and will try to
credit the beneficiary account based on account number provided by sender bank.
ii) If system finds the account no. it will credit the beneficiary account and the status of the message in FINACLE
will be “P” (Processed). But if the system doesn’t find the beneficiary account no. then temp account at Mumbai
Service Branch “02000NEFTTMP001” will be credited and the status of the message will be “U” (Unprocessed)
in FINACLE.
iii) All failed messages will be handled by Mumbai Service Branch and they will generate return messages (N07)
with the help of menu option “PIRP” (This menu is only for Mumbai Service Branch). At this time
“02000NEFTTMP001” account will be debited and NEFT settlement account will be credited.
iv) Finacle system will validate all such failed messages for B+2 timing after that user will have to accept messages
and will have to credit the beneficiary account manually or return the message by generating fresh outward
message (N06).
Charges: Upto1Lac – NIL; Above`1 Lac to `2 Lac -`15/- + STpertransaction;Above`2 Lacs -`25/- + STper transaction.
Please note that the charges are being applied by the system itself and necessary changes whenever required is being
made by the HO I.T.Department.
NEFT Report Generation -- Various type of Reports can be generated by using Menu “NEFTRPT”
Various functions to generate report are:
O – NEFT Outward report I – NEFT Inward report
N – No. of Transactions per day A – Advice Print
M – NEFT accepted due to B+ timings X – Inward reject report
Branches may inquire status of both the messages from the menu “HRTGS”. Branches are required to ensure that all their ourward
messages are showing status as “S” (Settled). If in any case status is “U” (Unprocessed), system must have reversed the amount to
the credit of sender account. In case system has not reversed the entries then the branch will required to contact the Mumbai Service
branch and upon confirmation required to reverse the amount manually.
Branches are advised to generate reports on daily basis for both outward as well as inward messages and check their status.
Branches are alos advised to check the correctness of Credit affected by system i.e. based on account no. name etc. provided by
other Bank which appear in report. In case of differences in account no. and name, branches must return the message to sender bank
with appropriate reasons.
Branches may contact Finacle Help Desk IP Phone 1111 for any issue/clarification regarding “HRTGS” menu
option in FINACLE. For NEFT related queries / information you may contact Mumbai Service Branch on
phone 22886680, 22820749, 22830064, 22834063 and IP phone 12531, 12541.
(Ref. Branch Circular No. 100/32 dated 22.05.2006, No. 100/155 dated 27.12.2006, No. 101/94 dated 03.08.2007,
No. 105/181 dated 13.02.2012, and Circular Ref. No. 2012-13/75 dated 02.07.2012)

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 Real Time Gross Settlement (RTGS)

Real Time Gross Settlement (RTGS) is an electronic payment and settlement system introduced by RBI in
March 2004. Our Bank has introduced the product Star Insta Remit using RTGS and NEFT. Inter Bank RTGS
settlement takes place on, real-time on-line basis. Funds are transferred using Straight Through Process (STP) which
enables transfer of funds to beneficiary account on-line.
Under RTGS the minimum amount that can be remitted is `2Lacs and above and there is no cap on
maximum amount in case Customer to Customer payment (message type “R41”). Also there is no cap on minimum
and maximum amount in case of Inter Bank Transaction (message type “R42”).
Eligibility: - Any Customer of any designated Branch having a cheque book facility in SB/CD/OD/CC account can
avail this facility.
Outward RTGS messages:
i). All CBS Branches use “HRTGS” menu for creating, verifying all RTGS outward messages.
ii). To know the status of the message released, the inquiry option in the HRTGS menu or the “RTGSRPT1”
reports may be used. The following are the different message status displayed:
T – Message has reached the Payment HUB
P – Message processed and forwarded to Bank’s Payment Gateway
U - Message unprocessed and returned due to error
S - Payment settled at RBI. (a Good Payment)
F - Payment failed at RBI (e g, Operating session over)
iii) In respect of unprocessed messages (message status ‘U’) CBS branches, will have to see the error code returned
by the HUB and know the reason thereof. Most of the time it is due to usage of special characters in the text of the
message that are not permitted in the RTGS system. Branches are therefore advised not to use any special characters
like! @, #, $, %, ^, & * {,}, [,]… etc in the text of message. If absolutely necessary, please circumvent by converting
it to a piece of text like, & into ‘and’, @ into ‘at’ etc.
iv) Accounting entries for RTGS payments sent using HRTGS will be system generated including reversal of the
entries in case of unprocessed and failed messages

All outward payment messages should be sent atleast 15 minutes before the respective RTGS session cut-off time.
Messages released by branches at the fag end of the operating sessions may fail and may not get settled.
Inward RTGS messages
Inward customer messages (R41) are expected to be credited to the beneficiary’s account straightaway without manual
intervention. If the beneficiary’s account number is given in the 15 digit format, the automatic processing will be
successful. Where the beneficiary account number is incorrect or inadequate, the remittance will be credited to a
Centralized Sundry account titled as “02000RTGSRTN001” at Mumbai Service Branch. An Automated Process in
FINACLE will look for Inward RTGS (R41) message with Unprocessed “U” satus. This process will construct fresh
Outward RTGS (R42) message corresponding to Inward RTGS unprocessed message with required details and
transmit to RTGS system for further process. While doing so the system will also change the status of Inward
unprocessed RTGS messages from Unprocessed “U” to Return “X”. The UTR of such Ourward return message can be
seen in third line of first page if inward message is inquired in HRTGS menu. Please note that this Automatic
return process is only for all Invalid/Failed Inward R41 RTGS messages.
i) All inward remittances to NRE Rupee accounts will be parked in the <sol-id>RTGSTMP001 account. Branches are
expected to follow the extant guidelines from our H.O. Foreign Business Department in this connection while
processing Inward RTGS remittance to such accounts.
ii) All inward interbank payment messages (R42) will be responded to by the system automatically and the funds
received will be parked in the aforesaid Sundry Credit Account. It will be the responsibility of the Branches concerned
to verify the details of the remittance and ensure that credit is passed on to the appropriate account. Inter-bank
payment is one where neither the remitter nor the beneficiary is a customer of a bank. For example, reimbursement of
TT discounted, remittance of proceeds of Bills/cheques sent for collection, are Inter bank remittances.
iii) The details of all inward remittances are available in the “RTGSRPT1” report. This report is available in two
parts i.e one for Normal messages (Option “R”) and the other for failed messages (Option “F”). Normal shows
those messages processed by Finacle and the failed shows those that could not be processed by Finacle.
Branches should generate the abovesaid two reports at regular intervals every day to ensure that all inward
remittances are properly responded to, the same day. Branches are also required to monitor the aforesaid sundry
account (at their Branch) at regular intervals to ensure that there is no balance in the account on account of any RTGS
inward remittance lying un-responded.
iv) It should be firmly noted that any inward RTGS payment not pertaining to a branch is returned within 2 hours from
the time of receipt of the message.
It is imperative that the “RTGSTMP001” account is monitored at regular time intervals to ensure a fast and
complaint-free customer service. Any manual reversal of RTGS related accounting entries at CBS branches should
happen only after taking abundant precaution. Also, all customers should be advised to provide their 15 digit
account number to all their business partners so that inward remittance to their accounts are processed
straight through successfully and the failure in STP is brought down completely.
(Ref. Branch Circular No. 99/55 dated 28.06.2005, No. 101/35 dated 12.06.2007, Circular Letter no.
2010-11/223 dated 11.01.2011, Circular Letter no. 2013-14/26 dated 04.05.2013)

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 Star Connect Internet Banking

Internet Banking is a platform which allows customers to fulfill their Banking needs like Inqiry/Financial
transactions through a secure Website anytime, anyplace at their convenience. It also offers a convenient
way of carrying out Banking online without visiting the Branch. It saves the precious time and money of
customers. It also saves our per transaction cost. The Internet Banking channel alos helps us to acquire new
business. Internet Banking is a need in today’s competitive environment.

We have introduced CBS-Internet Banking from Oct2004, and the available functionalities in our Internet
Banking are at par with most of the private sector banks. Moreover our Internet Banking transactions are
secured by robust security infrastructure.

Classification of Customer (Retail/Corporate)

The determining factors for deciding whether the Customer should be extended our Retail Internet Banking
or Corporate Internet Banking is Customer Constitution and Trade Finance Facility. The matrix to decide
this is as under:

Retail Internet Banking Corporate Internet Banking

Constitution  Individuals  Non – Individuals
 Sole Proprietor  Partnership
 HUF  Trust
 Private Limited Companies
 Public Limited Companies
 Society
 Body Corporate
Trade Finance Facility  NO  Yes

Procedure/Guidelines for Registring Customers for Internet Banking

 The Branches shall receive the request form from Customer on prescribed format, which is already
available on the login page under link “New User” at our Bank’s Website. For Retail Internet
Banking it is Annexure – 1 and for Corporate Internet Banking it is Annexure – 2.
 Then after verification of the contents of the Customer’s request with the available Branch records,
Branch has to use the mentioned below menus for entering Customer’s request in Finacle:
STCON --- For entering the Customer’s request in Finacle
STCONV --- For verifying the Customer’s request in Finacle
The above menus are also used for Acknowledgement/Unblock and Regeneration of Password
if customer requires.
(After issue of Internet Banking User id and Password, Acknowledgement/Unblock and
Regeneration of Password can also be done by Customer itself without visiting the Branch by
using Debit Card Credential. Customer will have to click Forgot Password link available on login
page of Bank of India Retail Internet Login page.)
 After that the following Internet Banking credentials are being communicated directly to the
Customer through Pin Mailer at their Communication address:

Retail Internet Banking Customer Corporate Internet Banking Customer

 User ID  Corporate ID
 Login Password  Corporate User ID
 Transaction Password (ONLY IF  Login Password
Transaction facility is requested)  Transaction Password (ONLY IF
Transaction facility is requested)
Facilities Available:
Accounts:
Customer can view all his accounts, which are linked to his Customer ID. You can also generate and print
statement of your account. You can view TDS deduction inquiry and your Tax Credit statement (26AS)
also. You can link your Aadhaar Number yourself without visiting the Branch. Customer can also avail
online Nomination facility but this can be only for addition of Nomination and not for any variation /
cancellation of Nomination.
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 PPF (specific for Retail Internet Banking Customers):
Customer can view account details, view statement of their PPF accounts. They can also transfer funds to
their PPF account at their convenience without visiting branch. For activation of this facility, Branch will
have to link the PPF account of the customer by using menu “PPFMNT” in Finacle.
Transfer:
Customer can transfer funds within his own accounts. He/She can also transfer funds under Third party
transfer i.e. other customer account in any branch of our Bank. They can also transfer funds through NEFT
/ RTGS. Customer can set new Standing Instructions and can also view / revoke standing instruction.
Tax Payment:
Under this facility, Customer can pay their Central Excise and Service Tax any time any where and their
account will be debited online. The Challan can also be generated and printed online.

Credit Card (Specific to Retail Internet Banking Customers):

Customers can view their linked credit card details like limits, billed and unbilled transactions and will
provide facility to have statement and also make payments. For activation of this facility, Branch will
have to link the Credit Card with the Customer ID by using menu “CCMNT”

Requests:
Customers can avail the mentioned below facilities online anytime anywhere without visiting the branch:
Reqest for BTM mobile banking, ASBA IPO request, Making TDR, Cheque book request, Cheque book
status enquiry, NSDL DP account access request. They are also able to change / reset their Debit Cum
ATM Card PIN, request for hotlisting of Debit Card, Unblocking of Debit Card.

Mails:
Customers can also save Cyber Receipts generated by the System for various requests like – Fund Transfer,
Cheque Book Request, etc. as a mail in your Inbox by clicking on the button “Send Mail” in the respective
screen.

Options
Change Internet Login Password, Change Transaction Password, Modify Contact Information,
Customization, Financial Activity Enquiry & Non Financial activity enquiry.

Utility Bill Payments:

In order to facilitate our Customers for Utility bill payment, Railway / Airline ticket booking, mobile
recharge, Insurance premium payment etc, we have tied up payment gateway aggregators (the agencies who
tied up various biller/merchants in order to facilitate customer for online payment).
The Customer needs to initiate the payment by visiting to the billers’ site.
Additional Facilities in Corporate Internet Banking :
Beyond the facility of our Retail Internet Banking, it meet the complex requirements of Corporate
Customers like Profile based access, account level restriction for their multiple users, imposing limits on
the Fund Transfer, Multi-level workflow for doing transaction in maker checker concept, file upload for
Bulk transaction posting, details of their Trade Finance accounts etc.
In Corporate Internet banking one Compay/Firm/Body corporate may have more than one users and all
these multiple users will have different Mobile numbers. Therefore in case of multiple users, for entering /
updating the Mobile numbers of the respective users so that they can able to receive SMS and OTP on their
own Mobiles, the Branch will have to enter and verify the record by using menu option “CORPMOB” (this
menu option does not update CUMM Mobile number details.) in Finacle.
Security features in Internet Banking -- Star Token
Star Token is the next generation Internet Banking security solution. Apart from providing a Two Factor
Authenticaton (2FA) solution, Star Token offers a set of additional security features. If you are using Star
Token you are assured that you are connecting to authentic Bank of India website and not a phishing
website. Star Token protects you from the loss of your money (while performing Internet Banking) due to
various known Internet Banking threats such as Man in the Middle, Man on the Machine and Man on the
Browser.
After activation and login into the Star Token on machine, the Customer should “Change Secret Question
/ Answer” from the “My Secrets” Tab.
(Ref. Branch Circular No. 107/112 dated 20.09.2013)

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SANDIPANI ONE PAGE MANAGER SERIES-OTHERS (KYC NORMS) /02 30.11.2013

KNOW YOUR CUSTOMER & ANTI MONEY LAUNDERING MEASURES

The Indian Banks Association framed the model policy for “Know Your Customer’ & “Anti Money Laundering” as
per the instructions of R.B.I. The same is adopted by our Bank Board on 24th May 2005.Policy revised BC106/123 dt
07.11.2012 & reviewed guidelines by RBI in revised BC107/9 dt 10.04.2013.
1. Offence of Money Laundering:
Section 3 of Prevention of Money Laundering (PML) Act 2002 defines – “Whosoever directly or indirectly attempts
to indulge or knowingly assist or knowingly is a part or is actually involved in any process or actively connected with
the proceeds of crime & projecting it as untainted property shall be guilty of offence of Money Laundering”.
Money Launderers use the banking system for clearing ‘dirty money’ obtained from criminal activities with the
objective of hiding / disguising its source.
2. Obligation under PML Act – 2002:
Section 12 of PML Act – 2002 places certain obligations on every bank / financial institutions as follows:
- Maintaining a record of prescribed transactions
- Furnishing information of prescribed transaction to specified authority.
- Counterfeit Currency Report(CCR) by branch to Z.O. within 3 days of transaction which in turn report to FIU-
IND(format ofCCR in B.C.102/124 of 30.9.08)
- Verifying & maintaining records of identity of its clients
- Preserving above records for 10 years from date of cessation of transaction.
3. Objective:
- To prevent criminal elements from using the Bank for Money Laundering Activities.
- To enable the Bank to know the customers & their financial dealings better.
- To put in place appropriate control for detection & reporting of suspicious activities.
- To comply with applicable laws and regulatory guidelines.
- To take necessary steps to ensure that the relevant staff are adequately trained in KYC / AML Procedures.
4. Scope:
The policy is applicable to all branches.
5. Customer:
A customer for the purpose of policy is defined as –
- A person / an entity that maintains an account &/ or has a business relationship
- One on whose behalf the account is maintained
- Beneficiaries of transaction conducted by professional intermediateries
- Any person or entity connected with a financial transaction
6. Key Elements:
Submission of CR-12- monthly by branches to Z.O. by 7th of next month (B.C.102/143 of 18.11.2008 )
Customer Acceptance Policy – Classify customers in to various risk categories, verify their identity, No Account of
Benami / Annonymous.
Customer Identification – This is to be verified while establishing the business relationship/ Bank feels necessary to
obtain additional information for existing/ new customers such as Address/ Date of Birth etc. If Photo ID is available
no introduction is necessary. In case of Joint A/Cs, Current A/Cs, Company’s or Trust A/C photo ID of Individual
person should be obtained & verified. In case of N.R.I. copy of Passport & Residence Visa duly verified to be
obtained. Customers are to be classified as High Risk / Medium Risk / Low Risk Customers.
Maintaining of Transactions – Special attention to be paid to all complex, unusually large transactions / unusual
patterns.
Risk Management – Bank’s internal Audit & Compliance functions will provide as independent evaluation of KYC /
AML policies and procedures.
7. Customer Eduation:
Bank recognizes the need to spread awareness on KYC / AML measures & rationale behind these among the
customers.
8. Introduction of new Policy:
Bank will take necessary steps to prevent misuse of technology, innovations for Money Laundering activities. The
PML Rules come in to effect from 1st July 2005.
9. Existing Customers:
KYC will be applicable to the existing customers on the basis of materiality and risk.
The policy shall also apply to the branches, subsidiaries & majority owned joint ventures located abroad, to the extent
local laws permit. The policy will apply to Bank’s dealings with correspondent Banks.
Bank will designate a senior officer as “Principal Officer” who shall be responsible for implementation and
compliance of this policy. He has to ensure the reporting of transactions as required under the law. He will maintain
liaison with law enforcement agency and also ensure submission of periodical reports to Top Management / Board.

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 10. Risk Perception:
Bank is exposed to following risks:
a. Reputation Risk – Risk of loss due to severe impact on reputation.
b. Compliance Risk – Risk of loss due to failure of key-regulations
c. Operational Risk – Risk of loss due to inadequate or failed internal process, people and systems or
from external events.
d. Legal Risk – Risk of loss due to any legal action Bank or its staff may face due to failure to comply
with the law.
11. Low Income Group Customers:
Bank can open the accounts of such persons (Without Photo ID) with introduction from another a/C-Holder, whose
a/c is 6 months old and conducted satisfactorily subject to: -
a. Balance in said Customer’s all account should not exceed Rs. 50,000/-
b. The total credit in all accounts should not exceed Rs. 1,00,000/- during the financial year.
c. If either of the above ceiling is exceeded, usual KYC guidelines to be fulfilled.
d. In case of non-compliance operations would be stopped.
e. His/her photograph and address is certified by the introducer.
f.
12.BC 106/33 dt 17.05.2012 Transferee branch should not insist for fresh kyc documents ,however fresh address
proof may be obtained in case a/cs transferred from another branch. In case a/cs transferred from another
bank ,Email ID of the branch concerned on the letter Head under their branch seal may be obtained. Acc to
RBI the responsibility of transferring the kyc certification will be on the transferor bank. RBI has allowed a/c
portability.
13.Cir letter 2012-13/54 dt 29.05.2012 Branches are advised to strengthen the KYC/AML norms specially i) risk
profiling/categorization ii) review of risk categorization iii) updation of customer identification documents at
requisite interval and iv) monitoring of transaction details
14.Cir letter 2012-13/107 dt 23.07.2012 Obtention of Introduction not required where complete KYC
documents are available .In case of certain documents the identity proof as well as address proof is available on
the same document eg passport, driving licence,election card etc .In such cases only the single document should
be obtained alongwith the recent photograph..In case address filled in on the account opening form is different
,separate address proof should be obtained.

Note: Detailed procedure for compliance of KYC norms in the existing accounts including freezing of default
accounts and re-activation on compliance is given in Branch Circular No.102/172 of 27.12.2008 & Cir. Letter
No. 2009-10/135 dated 16.10.2009.
In case of need please refer to Br. Cir. 99/44 of 10.06.05; 99/144 of 20.12.2005; 99/179 of
21.02.06;102/124 of 30.9.2008; 102/143 of 18.11.2008; 102/172 of 27.12.2008. BC 106/123 dt 07.11.2012;
106/140 dt.17.12.2012;107/9 dt10.04.2013;107/56 dt27.06.2013;107/86 dt.07.08.2013.
Monitoring Suspicious Transactions -installation of AML Software
Reporting to FIU – India- HO Br. Circular No.103/120 of 06.10.2009.
Guidelines have been issued from time to time by HO regarding monitoring of transactions, identification of
suspicious transactions and submission of Suspicious Transaction Reports (STRs) to the Financial Intelligence Unit-
India (FIU-IND), Ministry of Finance, Government of India, New Delhi, under the provisions of Prevention of Money
Laundering Act, 2002 (PML Act) and the Rules there under.
2.Looking into the importance of the above reporting HO has installed a comprehensive Anti Money Laundering
software known as ‘AMLOCK’ centralized at HO for scrutinizing the transactions in the accounts and identifying
suspicious transactions. The system will work as under:-
i. After End of Day operation (EOD) in the Finacle system, the data is uploaded into the AMLOCK on daily basis.
The AMLOCK processes these data on the basis of the suspicious nature scenarios available in the package and
identifies the transactions, which have breached the financial parameters assigned for each scenario and generates
the necessary ‘alert’.
ii. These Alerts are scrutinized manually to ascertain whether the transactions are indeed of suspicious nature, being
not in tune with the business/activity of the relative customer.
iii. The transactions pertaining to the said Alerts generated from the Finacle system keeping in view the nature of the
account, activity /business, amount/ frequency of the transactions, etc. shall be referred to the respective Zonal
Offices.
iv. Zonal Offices will immediately take up with the concerned Branch/Branches and ascertain the genuineness of the
transactions maintaining full secrecy of the process. The guidelines regarding identification of the transactions as
suspicious are given in the HO Br. Circular No.103/120 of 06.10.2009.
v. Transactions confirmed as suspicious are reported as STRs in the format specified by the FIU-IND.

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3. Similarly the consolidated Cash Transaction Reports (CTRs) generated at HO level are also submitted to the FIU-
IND every month. Branches are advised to scan through their account master data and ensure that correct data is
provided especially In respect of BSR Code, Branches should ensure that the same comprises of seven digits with
prefix ‘0’.
4. As per the extant guidelines, Branches are required to submit the Counterfeit Currency Reports (CCRs) in the
specified format, regarding all cash transactions, where forged or counterfeit Indian currency notes have been used as
genuine. The instructions contained in HO BC No. 102/124 dated 30.09.2008 should be meticulously followed and
time schedule of submission of CCRs should be adhered to. HO has again advised that transactions involving
counterfeit currency notes should be invariably reported to them through the respective Zonal Offices and no cover-up
of such transactions should be attempted /done at the Branches. A specimen of the CCR format is enclosed with the
above said circular.
5. The reporting of CTRs, STRs and CCRs are statutory requirements under the PML Act, 2002 and any non
compliance of the provisions shall attract penalties under the Act, which shall be viewed seriously. Opening A/cs of
PEP or close relatives should be subject to close CDD & enhanced monitoring. In case transactions carried out by a
non account based customer exceeding Rs.50,000/ customer’s identity & address proof should be verified and in case
of doubt bank may consider filing STR to FIUIND. All international money transfer transaction of non account based
customer irrespective of value should be transacted only after verification of their identity & address and proof should
be obtained.

KYC Compliance in NGO Accounts:

In the present scenario of growing menace of terrorism, in our country as well as globally, HO has directed the
branches to undertake immediate review of the positions of KYC Compliance in all the NGO accounts at their end,
both at the time of accounts and accepting various transactions in the accounts there after. (Ref: BC 103/129 dated
28.10.2009).
HO has advised the branches to undertake a review of the accounts of Multi Level Marketing (MLM) Agencies and
immediately report any unusual operations noticed during such review which should be reported to the higher
authorities. Issue of cheque books in bulk to such MLM customers should be discouraged. (Ref: Branch Circular
Letter no.146/103 dated 28.10.2009).
Circular Letter No. 09-10/259- Submission of CCR (Counterfeit Currency Report) to FIU-INDIA.
Branches to inform their Z.O. within three days from the date of all cash transactions where Forged/ counterfeit
currency notes have been used as genuine notes so as to enable H.O. to inform the same to FIU-IND.
Circular Letter no.09-10/210.- Submission of CTR (Cash Transaction Report) by branches.
In terms of BC No. 99/179 dated 21.02.2006 on KYC standards and AML measures in detail.
i) All cash transactions of value of more than Rs.10.00 lakh or it’s equivalent in Foreign currency.
ii) Individual transactions below Rs.50000/- may not be included.
iii) All cash transactions where involvement of Counterfeit currency notes
Letter no.09-10/210.- Submission of CTR (Cash Transaction Report) by branches
B.C.No.130 dated 04.11.2009-Obligation under Prevention of Money Laundering Act 2002 Modification.
All cash transactions of Rs.10.00 lakh and above, all cash transactions where forged/counterfeit currency notes have
been used as genuine and all suspicious Transactions-
All the transactions referred above both domestic and International, shall be maintained and preserved for a period of
atleast 10 years from the date of Transaction between the Bank and the client.
BC Letter no.106/200 dated-15.03.2013.- Submission of STR (Non financial indicators Report) by branches
separately- Non financial matters where AMLOCK (Anti money loundering software ) are not being capable to
captured or scrutinize the data.
BC Letter no.107/86 dated-07.08.2013- Simplifying norms for periodical updation of KYC in existing accounts
i) Full “KYC”exercise – Not less than once in two years in HIGH risk accounts.
ii) Full “KYC”exercise – Not less than once in eight years in MEDIUM risk accounts.
iii) Full “KYC”exercise – Not less than once in ten years in LOW risk accounts.
** positive confirmation (Obtaining KYC related updates through Emails/letters/telephonic
conversations/interview/visits) will be required to be completed at every TWO years for Medium risk
& every three years for Low risk category of individuals & entities. **
BC No. 103/164 dated 21.01.2010
Obligation of Bank under unlawful Activities (Prevention) Act, 1967 for combating financing of terrorism.
RBI has advised that Government since amended the UAPA vide which section 51 A has been inserted in
the act for Prevention of and for coping with terrorist activities and issued an order dated 27.08.2009.
Regarding freezing/ unfreezing of financial assets of such individuals/ entities- the detail procedures have
been elaborated in the Branch circular no. 103/164 dt .21.01.2010.Regarding freezing of the Financial Asset
of the erring person/company, the copy of the order dated 27.08.2009 issued by Govt. of India has also been
enclosed with the said circular.

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The importance of ensuring KYC compliance can be seen from the press reports detailed below:
Government imposed a penalty of more than Rs 275 crore on major telecom operators for not fully meeting
the KYC norms.The CMDs and CEOs of these telecom firms will face criminal action and will be treated as
co-accused in cases where the unverified SIMs are used in terror acts.

All are aware that our bank has been penalised heavily by Reserve Bank of India for violations in the areas
of KYC/AMLlCFT.
The main areas of violations for which such a heavy penalty has been imposed are:
~ Instances of structuring deposits between Rs.40000 and Rs.49999 and
Rs. 990000 and Rs.999000 to escape PAN and reporting in CTR respectively;
~ PAN details mentioned as "Null" or as some dummy values like 0, 1, 123,999 etc.
~ Routing of huge transactions, especially by way of cash, through Sundry accounts;
~ KYC updation as per Risk categorisation not being done by the branches;
~ Non-utilisation of Customer Profile Sheet by the branches;
~ Large number of accounts opened and closed on the same day;
~ Accounts with high turnover but PAN field is blank;
~ Cash sale of gold coins for amount exceeding Rs.50000;
~ Reliance on the KYC of only the principal card holder for issuing add on card to
Spouse/parents/brother/son and daughter.
~ Issue of multiple DDs against cash amounting to just below RS.50000 but
aggregating to more than RS.50000, to the same purchaser on the same day;
~ Occupation codes filled with dummy entries in the Finacle system;
~ Trust / NRI accounts were not categorised as High risk;
In this regard, latest issued various guidelines on the above vide comprehensive
I0M No. HO/COMPLl2013-14/ 112 dated 10.06.2013.
(Source- Ref: HO/COMPLl2013-14/172 dated-29-07-2013).
Other important circular:-
107/142- RECORD OF WALK,IN CUSTOMERS DATED-23.10.2013
107/166-KYC FOREIGN STUDENTS DATED:-28.11.2013

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 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS /03
HOUSING LOAN /MORTGAGE LOAN FRAUDS IN BANKS (CASE STUDY)
Some Tips/Observations as to how the Housing Frauds can possibly be minimized if not
completely avoided:-
Some simple questions which must be discussed/enquired with, the prospective Borrower while
considering/processing any advance secured by Mortgage of property whether as principal or
collateral? Ask the Borrower/guarantor:
1. Whether they have seen the complete Original Documents, and whether they have checked
the ownership of the Property to be purchased on their own?
2. Whether their verification included verification at DDA/State Housing Board, Municipal
Corporation and Tehsildar Office, if yes, with what results?
3. If the property has been transferred by means of POA whether it has been verified that the
POA holder has the Authority to sell the Property and that they have read the clauses of
POA carefully?
4. Whether they have checked the land use on their own i.e. whether it is
Agri/Residential/Commercial and also whether it is Freehold or Leasehold etc. etc.?
5. Have they made proper enquiries/verification regarding the property and the neighbouring
land by examining the site map properly? Also whether they are aware of any prior
charge/encumbrance/encroachment on the property? Are they aware of any Acquisition
Notice about the property?
6. Have they obtained a Certified Copy of “Every” document from the concerned Sub-
Registrar’s Office?
7. Have you seen/obtained the Form A (Map Approval), Form C (Water), Form D
(Electricity), Form E (Completion Certificate) issued by MCD in Delhi or similar
documents as applicable at other centers?
(This is only illustrative. Please note that as a Processing/Sanctioning Officer, your interaction
with the Owner of the Property is of Paramount importance. Incidentally answers to these and
other questions you should obtain on your own also as part of the Inspection/Site visit.)
Some Check Points:
Verification of Identification Data:
 A telephone call/visit to the employer’s office of the prospective loanee to verify the salary
slip/nature and status of employment.
 A visit to the website of CIBIL to verify Borrower’s Loan Payment Track Record.
 A visit to GOI site incometaxindia.gov.in or tin.nsal.com for checking genuineness of the
PAN Cards.
 Enquiry with the existing Bankers, if any.
Lawyer’s Report:
 Must be obtained from Bank’s approved empanelled Advocate.
 Must be obtained on the Basis of ORIGINAL documents for a Period of 30 years, except in
case of Agricultural Advances upto Rs. 1 crore, Search Report for 13 years is acceptable.
 Documents of title to property must be handed over in original to the Lawyer by the
Branch only.
 Must confirm/certify the genuineness of the Title Deeds documents
 Must specify whether any permission is required to be obtained under any Act and or from
any Authority whatsoever.
 The Advocate has to verify/make search for 30 years in the office of Sub-Registrar of
Assurances. During course of the search the lawyer is expected to verify and tally the
original Title Deeds with the Index Register, Title Deed copies in the Book Binder,
Attendance Register at the Office of the Sub-Registrar and Registration Receipt and
confirm signatures of the Seller, Sub Registrar, Photographs of Seller/Purchaser if
available etc. etc.

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 If the Transaction is done through a Power of Attorney holder following precautions will
help:
o Please check for appropriateness of Stamp Fee paid.
o POA lapses with death, insanity, insolvency of Donor.
o If POA is a registered document, please check for revocations by a registered
document in the relevant index at sub-Registrar.
o Agreement of Sale cum GPA shall be followed up by Sale Deeds.
o If POA is not registered, please insist upon confirmation about validity by Donor.
o Constitution of Donor & Donee shall be verified and necessary precautions
applicable to a Company or Partnership may be taken, if the situation so warrants.
o Please check up for liability clauses of Donor/Donee.
o If Developer is a GPA Holder, Owner shall execute Sale Deeds.
o In which case, please insist upon registered Development/construction Agreement
and allocation of Shares to Owner/Developer.
{Note: In case of any doubt/apprehension the Branch Official/s must independently visit the
Sub-Registrar’s Office and make their own assessment on the basis of comparison of the
original Title Deeds with the copies available in the Book Binder, Index Register, signatures of
Seller/Purchaser (their photographs if available) and signature of Sub Registrar etc. etc.}
Valuation Report:
 Must be obtained from Bank’s approved Empanelled Valuer.
 The Property details/description of Property must tally with the details/description in
Lawyer’s Report.
 Must contain information on situation of the Property, tenure (leasehold/freehold) built up
area, class of construction, annual rental value, municipal taxes and other outgoings, self
occupied or tenant etc. etc.
 Must show the valuation on the basis of (1) Cost Price (2) Market Price (3) Distress
Sale Value and (4) Registration Value for similar properties in the area available with
Sub-Registrar Office.
 Valuer should certify that he has examined the Approved Site Plan, the construction is in
line with the same and he has compared the Approved Site Plan with actual construction.
 Valuer must bring out aberrations/violations in the construction as also breach of Local
Laws etc. etc.
In terms of HOBC NO. 102/177 dT. 30.12.2008:- IT IS NECESSARY THAT:-
“Whenever loans are granted under salary tie-up, undertaking should be obtained from
the employer that the salary account would not be shifted from our Bank. Moreover,
whenever loan is sanctioned to an employee of any organization with or without salary
tie-up, details of the loan should be sent to the employer under intimation to the employee
(Our Borrower).”
FRAUDS IN RETAILS LOANS
Some more Check Points to avert occurrence of Frauds(preventive Measures)
Verification of Identification Data:
 Bank & account number of builder/Vendor: - NOC obtained from the builder shall
necessarily contain the details of the bank account of the builder & during inspection of
property; the inspecting officer shall verify the genuineness of such NOC.
 Verification of PAN/IT returns-On Line:-I.T. returns to be verified online.
Aiternatively, verification of IT returns could be entrusted to CA firm at nominal cost.
 A visit to GOI site incometaxindia.gov.in or tin.nsal.com for checking genuineness of the
PAN Cards.
 Receipt of ‘ITR’could be verified through https://incometaxindiaefilling.gov.in.
 Not to handover demand draft/payorder to borrowers.
(Refer branch circular 107/71 dated 16.07.2013)

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SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (Documentation) 04 30.11.13
DOCUMENTATION

I. The Salient features of CHA Series are given below:

a) Requires acknowledged copy of sanction letter duly signed by Borrower to be attached to
CHA 1 or CHA 2.
b) Suitable for all kinds of Priority Sector like R.T., S.B., P&SE and SRTO up to a limit of
Rs. 25 lacs including SME(services),not applicable for SME Mfg
c) Enables the Bank to take charge/dispose off securities charged to the Bank.
d) Suitable for loans to Farmers including Kissan Suvidha Card Scheme. It also facilitates
payment of Premia for Personal Accident Insurance Scheme (PAIS) under KCC.
e) Provision for charging interest on Monthly Basis.
f) Provision for appropriation of Back ended subsidy in Govt./Subsidy sponsored/Oriented
Schemes.
g) Clause covering events of Default including publication of Defaulters names in
Newspapers.
h) Clause facilitating Bank to notify charge in ROI thru Newspapers and or Display Notices
on Branch Notice Boards.
i) A reschedulement clause is inserted in the Hypo. Agreement.
j) Can be used in Star Suvidha Scheme for various purposes.
k) Provision for incorporating different Rates of Interest for different facilities. This new
provision now appears in CHA I and II with Printers Code JP 2,50,000 7-2003 and SMP
75000. In case of other CHAs please fill up Para 3 with necessary changes/requirements if
rates of interest are different for different facilities.
II. CHA Series will not be applicable to:
1. Indirect Finance to Agriculture 2. Advances to High Tech Agriculture
3. Co-operative Societies 4. Sugar Factories
5. Trawlers and Boats. 6. SME Mfg
IIIIn limits up to Rs. 25 lacs in Agriculture, OPS and Star Personal A/cs only:
Following Documents to be obtained:
1. D.P.Note (Only in Demand Loan/Cash Credit/OD and not in Term Loan)
2. CHA 1 (Composite Hypothecation Agreement) excluding Vehicle (Annexure I)
with Annexure OR
CHA 2 (Composite Hypothecation Agreement) including for Vehicle (Annexure II) with
Annexure
CHA 2 Attracts DUAL STAMP DUTY i.e. FOR AGREEMENT AND POWER OF
ATTORNEY
3. Guarantee Deed ( OD-194)
4. CHA 4 Mortgage Deed with Annexure (Annexure IV)
5. CHA 5 Supplemental Hypothecation Agreement [to secure (Annexure V)
additional/enhanced Credit limits].
6. CHA 6 Deed of Further Charge on Mortgage Land (Annexure VI).
In most cases (1) DP Note (2) CHA 1 or CHA 2 (3) Letter of Guarantee AS PER revised FormatBC 99/131
of 21.11.05 (4) Mortgage Deed CHA 4. Thus normally THREE stamped Documents are to be obtained if
legal mortgage is not stipulated/obtained.

CHA Series do not cover limits against Book Debts. In such cases normal documents(CC531).(only)
be obtained.
IFD – X is consolidated Document for Hypo. Of Stocks, Book Debts and Plant and Machinery. This
document can be used where ever Hypothecation Of Stocks, Book debts and Plant and Machineries
are stipulated for facilities irrespective of whether Facility is a mterm loan, Cash credit or Demand
loan. It should be stamped with consolidated stamp duty as per local law applicable to an Agreement
, hypothecation and Power of Attorney (B.C.No. 98/07 dated 07.04.2004.).

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Note: Where a term of sanction stipulates creation of EQM by Deposit of Title Deeds, Oral
Assent has to be recorded with due compliance of extant guidelines and CHA 4 or 6 will not be
used.

IV. Branch Circular 97/114 dated 13.11.2003 introducing L516 (replacing L514) and 2 undertakings
introduced vide Cir. 96/75 of 05.08.2002 & 96/133 of 27.12.2002 (annexure to the Circular) replaces
following Documents:-

1. L447 Letter of Continuing Security

2. L478 Letter of Lien & Set Off
3. Letter of Set Off and appropriation
4. Letter of Non-Borrowing
5. Declaration regarding Diversion of Funds
6. Undertaking vide B.C. 96/75 of 05.08.2002 (Wilful Default)
7. Undertakings vide B.C. 96/133 of 27.12.2002 for Disclosure of Information to CIBIL.
8. Borrower/Guarantor recognizes the right of the Bank for securitising/selling/assigning the
facilities/securities.
.
L 515 replaces
i)Declaration regarding relationship with Directors of the Bank.
ii) Declaration regarding relationship with Senior Officers of the Bank.

Thus in Limits up to Rs.25 lacs in AFD & OPS following documents would suffice

1. DP Note or Term Loan Document

2. L-516 to be stamped as an agreement.
3. L-515
4. Charge document i.e. document creating Charge. (CHA1 or CHA2) and Guarantee Letter
as per 5 below, if needed.
5. Guarantee Letter( OD-194)
6. Mortgage Deed (CHA-4 and CHA-6 if Legal Mortgage is stipulated)
7. Installment Letter
8. Bearer Letter

CHA Series of document (CHA-I or CHA-II) has replaced Ag-1, Ag-3, Ag-23, Ag-30,
Ag-37, Ag-51, Ag-57, Ag-62, Ag-GSSI-1,CBD-9, CBD-13, CBD-22, CBD-25, CL-1.

Some important circulars on documentation

Br. Cir. 94/186 of 25.01.2001 Br. Cir. No. 96/103 of 17.10.2002
Br. Cir. letter No. 2002-03/87 of 22.11.2002 Br. Cir. letter No. 2003-04/75 of 12.09.2003
Br. Cir. 97/114 of 13.11.2003 Br. Cir. No. 97/186 of 08.03.2004
Br. Cir. No. 99/131 of 21.11.2005

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 DOCUMENTATION IN ADVANCE ACCOUNTS
UNDER SOME SPECIFIC SCHEMES
Star Personal Loan Scheme:
1. Consumer/Vehicle Loan Agreement or other relevant Term Loan Agreement for charge on assets
financed by the bank, as applicable {CHA-1 (excluding vehicle) or CHA-2 (including vehicle)}.
2. Demand promissory note (L-434).L512 for vehicle for personal use.
3. L-516 as per Br. Cir. 97/114 dated 13.11.2003 to be stamped for Stamp Duty of a Single
Agreement if Revised Guarantee Form is obtained.
4. Bearer letter L-435
5. Installment letter L-440
6. Deed of Guarantee ( OD-194).
7. In case of salaried persons, a letter addressed to the employer, authorizing them to deduct from
his/her salary the instalment and interest payable to the bank and remit the same to the bank.
8. In case of self-employed persons, and in cases where letter of deduction is not admitted by the
employer, 24 post dated cheques to be obtained and encashed. Cheques are to be replenished on
yearly basis and to keep sufficient balance in his/her account to honour the cheques whenever the
same is presented for payment
9. Charge on collateral security proposed (pledge/lien etc.)
10. Letter from customer authorizing the bank to debit the account with admissible service
charges/interest etc.
11. Equitable/Legal mortgage of the property, wherever applicable.
12. L-515 as per Br. Cir. No. 94/186 dated 25.01.2001

Star Housing Loan:

1. Term Loan Agreement L513– (REVISED 2006) (With this New Format Obtention of L-516 is also
discontinued in the Housing Loans)
2. Letter of guarantee duly signed by the guarantor/s in Revised Format as per Br. Cir. 99/131 dtd.
21.11.2005.
3. Search and Title Investigation Report for 30 years from Bank’s Approved Advocate
4. Extract of Record of Rights and Plan Specification of the property as approved by the local
authority (copy of approved plan)
5. Insurance policy for the cost of house/flat above plinth level duly endorsed in favour of the bank
6. A letter of authority by the borrower authorizing the bank to pay the insurance premium to the debit
of borrower’s loan/savings bank account both for Property/Life (if stipulated and obtained)
7. In case of salaried persons, a letter addressed to the employer, authorizing them to deduct from
his/her salary the instalment and interest payable to the bank and remit the same to the bank.
8. In case of self-employed persons, and in cases where letter of deduction is not admitted by the
employer, 24 post dated cheques to be obtained and encashed. Cheques are to be replenished on
yearly basis and to keep sufficient balance in his/her account to honour the cheques whenever the
same is presented for payment
9. A letter from the builder/promoter/vendor that all advances and dues of similar nature on the
property have been paid, necessary permission from the concerned authorities for developing the
property have been obtained.
10. Documents necessary to perfect collateral security, if any, as advised by the Lawyer in the Search
Report.
11. Equitable Mortgage of the property by Deposit of Original Title Deeds and recording of Oral
Assent.
12. Affadavit-cum-Undertaking (Format as per BC 100/159 of 08.01.2007). L-517 for having done no
unautorised Construction/Misuse of property, to be Stamped as an Affadavit.
13. Post Dated Cheques
14. L-515 as per Br. Cir. No. 94/186 dated 25.01.2001
(Note if the house/flat is to be purchased from a Co-operative Society or EQM is to be created on
the basis of Certified Copies, Please refer to B.C. 100/88 of 31.08.2006 for detailed
procedure/documents)

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Star Education Loan:
1. Stamped application cum agreement form (L-487). The original of the document obtained from
the father/guardian/student should be stamped as an agreement and will constitute one of the
security documents.
2. Demand Promissory Note (L-434)
3. L-516 as per Br. Cir. 97/114 dated 13.11.2003 to be stamped for Cost of Single Agreement if
Revised Guarantee Form is obtained.
4. Bearer letter L- 435.
5. Undertaking regarding assignment of future income.
6. Singular/Joint and Several Guarantee – in Revised Format as per Br. Cir. 99/131 dtd.
21.11.2005
7. Collateral Security, wherever applicable
8. In the case of mortgage of property, it should be supported with advocate’s satisfactory search
report for 30 years on title and valuation report from approved valuer.
9. Collateral Security may be in the form of Govt. Securities, shares, EQM etc. Following norms
to be observed for computation of securities:
i) Surrender Value - LIC Policy
ii) Market value of house - Landed property
iii) Card Limit for approved shares, units, etc.
iv) Face Value - NSC, TDR etc.
10. Under the scheme, if the student is major, he will be a principal borrower in the loan and
father/guardian may be taken as co-borrower. In such cases, branch should obtain documents,
signed by both the student and his father/guardian
11. Where for technical reasons the student’s father/guardian is not agreeable to sign in the
capacity of the co-borrower, but instead willing to guarantee the advance, branches should not
insist upon father/guardian to sign DP Note, etc. In such cases, Guarantee as per Revised
Format vide Branch Circular 99/131 of 21.11.2005 should be obtained
12. Where the student is a minor, the father/guardian should be the principal borrower and DP Note
etc. should be signed by the father/guardian wholly as the case may be. The student should join
as co-borrower only upon his attaining majority by executing fresh set of documents. The old
set of documents should also be preserved.
13. L-515 as per Br. Cir. No. 94/186 dated 25.01.2001
SRTO
1. CHA-02 for loan upto Rs.25.00 lakh and L-512 irrespective of loan amount.
2. SSID-14 – Undertaking that the vehicle will be driven by the owner
3. Comprehensive Insurance Policy duly endorsed in Bank’s favour (a copy to be kept in record)
4. Letter addressed to Insurance Company (Annexure-III)
5. Transfer Form in Blank in duplicate
6. Registration of charge with RTA ( a copy to be kept in record)
7. Valuation Certificate for second hand vehicle
8. Additional particulars of the vehicle (Annexure-IV)
9. Letter from Body Builder (Annexure V)
10. Guarantee Deed in Revised Format as per Br. Cir. 99/131 dtd. 21.11.2005
11. L-515 as per Br. Cir. 94/186 of 25.01.2001.
12. Undertaking to inform change in constitution/address
13. Debit Authority letter
14. Where guarantor’s vehicle is taken as collateral security, obtain hypothecation agreement as per
Annexure XXIV
15. L-516 as per Br. Cir. 97/114 dated 13.11.2003 to be stamped for Stamp Duty of Single
Agreement if New Guarantee Format has been used. (where CBD-13 is obtained)

(Note for Limits above Rs.25 lacs, Normal documents should be obtained)

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Star Mortgage

1. D.P. Note (Demand Loan and Overdraft) L-434

OR
IFD –1 (Term Loan)
2. L-516 as per Br. Cir. 97/114 dated 13.11.2003 to be stamped for Stamped Duty of
Single Agreement if New Guarantee Format has been used.
3. L-515 as per Br. Cir. 94/186 of 25.01.2001.
4. Bearer letter L-435
5. Instalment Letter (Demand Loan) L440
6. Guarantee Letter in Revised Format as per Br. Cir. 99/131 dtd. 21.11.2005.
7. Mortgage of Property/Extension of Mortgage- as the case may be
8. L 517 Stamped as an Affadavit (Br. Cir. 100/159 of 08.01.2007)

Self Help Groups

1. SHG-1 Inter-se Agreement to be executed by members of the Self Help Groups –
where our bank is also made a party
2. SHG-2 Application to be submitted by SHG to the branch while applying for loan
assistance
3. SHG-3 Articles of Agreement for use by the bank while financing Self Help Groups
4. SHG-4 Sponsorship letter from Non-Government Organisation (NGO)/Self Help
Promotion Institution (SHPI)
5. SHG-5 Application to be submitted by Voluntary Agency (VA) /SHPI to branch while
applying for loan assistance for on lending to SHG
6. SHG-6 Articles of Agreement for use while financing SHG through Voluntary
Agency/SHPI/Society/Charitable Trust registered under the respective Acts

Check Points:

a) In the Inter-se Agreement to be executed by the members of the SHGs, our bank is also a
party. Besides, further covenants as to trust obligations of the authorized representatives
are also added. The Inter-se agreement contains covenants both, for Demand Loan and
Term Loan up to the respective sanctioned limit
b) The Inter-se agreement will have to be stamped as an agreement cum power of attorney
with applicable stamp duty
c) The articles of agreement to be entered into with authorized representatives has been duly
modified to suit bank’s needs
d) The articles of agreement will have to be stamped as a simple agreement with applicable
stamp duty
e) It should be ensured that the Inter-se agreement and articles of agreement are duly stamped
and executed by all the members of SHG and by the authorized representatives,
respectively
f) Appropriate acknowledgement of date and security should be obtained periodically with
due regularity
g) With the adoption of model set of security documents as above, joint Demand Promissory
Note and Continuing Security Letter need not be obtained

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Financing against Gold Ornaments
1. D.P.Note
2. Simplified Application-cum-Declaration Form (Refer to Annexure I) of B.C. 100/67 OF
21.07.2006 for limits upto Rs. 1 lac
3. Agreement of Pledge

For Limits over Rs. 1 lac

1. D.P. Note
2. AG – 35 (modified) as per Annexure II of B.C. 100/67 of 21.07.2006 (to be stamped with
Stamp duty applicable to Pledge Document)

Branch Circulars:
1. Br. Cir. 91/120 of 07.10.1997 2. Br. Cir. 91/167 of 24.12.1997
3. Br. Cir. 94/186 of 25.01.2001 4. Br. Cir. 99/131 of 21.11.2005
5. Br. Cir. 100/67 of 21.07.2006 6. Br. Cir. 100/88 of 31.08.2006
7. Br. Cir. 100/159 of 08.01.2007
Note: Please be careful to incorporate changes as advised by Head office/Zonal Office from time
to time. In case of any difficulty/lack of Clarity, please note to contact your Zone’s Legal Cell or
Legal Department at Head Office.

LIST OF DOCUMENTS TO BE OBTAINED IN ADVANCE ACCOUNTS

(C& IC) OTHER THAN PRIORITY SECTOR
Term Loan Secured by immovable assets:

1. Term Loan agreement- CHA-1 for loan upto Rs.25.00 lakh and IFD-10 for Manufacturing
sector
2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
4. Bearer Letter with suitable modifications
5. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001
6. Equitable/Legal Mortgage of immovable assets created out of Bank Finance

Demand Loan secured by immovable assets:

1. Demand Promissory Note (L-434)

2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Bearer letter L-435
4. Instalment Letter- L440
5. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
6. Equitable/Legal Mortgage of immovable assets created out of Bank Finance
7. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001

Term Loan secured by movable machinery:

1. Agreement of term loan and hypothecation of movable of assets/plant and machinery (IFD-10)
2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Letter of non-encumbrance L-466 (except in case of LTD. Co.)
4. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
5. Bearer letter with suitable modifications.
6. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001

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OR
1. Term Loan agreement – CBD14
2. Agreement of Hypothecation of movable machinery (IFD-2) with additional clause 9A reading
as:
“The borrower hereby declares and assures the bank that the plant and machinery
constituting/being part of the hypothecated goods are movable and constitute movable
machinery”.
3. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
4. Letter of non-encumbrance L-466 (except in case of LTD. Co.)
5. L-516 as per Br. Cir. 97/114 dated 13.11. 2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
6. Bearer letter with suitable modifications.
7. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001
Demand Loan/Cash Credit secured by hypothecation of stocks:

1. Demand Promissory Note(L-434)

2. Deed of hypothecation to secure demand loan/Cash Credit CBD-9
Or
Deed of Hypothecation L448/supplemental deed of hypothecation: L481, L482, L483
3. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
4. Bearer letter L-435 (not in case of C/C facility)
5. Instalment letter – L440 (not in case of C/C facility)
6. L-516 as per Br. Cir. 97/114 dated 13.11. 2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
7. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001

Cash Credit facility secured by Book Debts

1. Demand Promissory Note (L-434)

2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Letter of non-encumbrance L-466 (except in case of LTD. Co.)
4. Agreement of charge and hypothecation of Book Debts (CC-531) (to be stamped for an Agreement
and also for Power of Attorney)
5. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
6. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001

Cash Credit facility secured by pledge of stocks

1. Demand Promissory Note (L-434)

2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Memorandum of agreement of pledge (L-453)
4. Letter of access for pledge godown
5. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
6. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001

Bill Purchase/Discount facility

1. Bill Form No. 1005

2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Stamped letter of indemnity regarding lorry receipt as per “Appendix IL of the Manual”
4. Stamped agreement indicating waiver of transit insurance in case of R/R as per appendix
XLVIII of the Manual.
5. Letter of undertaking to the effect that proceeds of the Bills received directly by the borrower
will be deposited in their advance account.

127
 6. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
7. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001
For individual transaction:
a) Bill of exchange/cheques
b) Railway receipt/lorry receipt of approved Transport Company
c) Covering Letter Bill-1039
d)
Demand Loan secured by hypothecation of tangible movable machinery

1. Demand Promissory Note (L-434)

2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Bearer letter L-435
4. Instalment Letter – L440
5. Agreement of hypothecation of tangible movable machinery and plant L-448A
6. Stamped declaration regarding movability and removability of machinery
7. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
8. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001

Clean Advance:

1. Demand Promissory Note (L-434)

2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Bearer letter L-435 – (not to be obtained in C/C facility)
4. Instalment Letter L440 – (not to be obtained in C/C facility)
5. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
6. L-515 as per Br. Cir. No. 94/186 DATED 25.01.2001

Export Packing Credit:

1. Demand Promissory Note (L-434)
2. Revised Guarantee Deed as per Format vide Br. Cir. No. 99/131 dt. 21.11.05
3. Bearer letter L-435
4. Deed of hypothecation to secure demand loan/Cash Credit CBD-9
Or
Deed of Hypothecation L448/supplemental deed of hypothecation
5. L-516 as per Br. Cir. 97/114 dated 13.11.2003 is to be taken stamped with Stamp Duty of One
Agreement and to be signed by Borrower only if Revised Guarantee Format is obtained.
6. L-515 as per Br. Cir. No. 94/186 dated 25.01.2001
For Individual Transaction:
a) Lodgment of confirmed order/LC
b) Export Trust Receipt L-461 (to be redeemed within the stipulated period from the
proceeds of export bill)

Star Share Trade Scheme in Select Zone/Branches:

1. Stamped Agreement –cum-Indemnity cum Power of Attorney (Stationery Code – DP-OTS-01)
2. Registration KIT (comprising of Account Opening Form for Trading A/c, Member-Client Agreement for
Trading on BSE/NSE and A Combined Risk Disclosure Document for Capital A/c.)
For availing ON LINE TRADING OF SHARES, existing Borrowers to additionally furnish the following:
1. Stamped Agreement (Supplemental to the Original DP-OTS-01) format as per Annexure Ii of Br. Cir.
100/115 of 30.10.2006.
Document to be stamped as an Agreement.

128
Star Channel Credit Scheme (In respect of Dealer Finance):
From the Dealers:
1. Application Form – Annexure II of BC 100/89 of 01.09.2006.
2. Copy of Articles of Association, Partnership Deed, Firm’s Registration (as applicable).
3. CBD-23 (Revised, KYC Forms
4. Copy of Sales-Tax Registration Certificate
5. Copies of Sales Tax Returns for last 3 years
6. Copy of latest Income Tax Return/Assesssint.
7. Status Report from Bankers OR Copy of Statement of Bank A/c for last 3 years.

Papers from the Sponsoring Corporate:

1. Application Form – Annexure III of BC 100/89 of 01.09.2006.
2. Opinion Report on the Dealer.
3. Letter of Comfort.
4. Copy of Agreement with the dealer if any.
Explore the possibility of obtaining Corporate Guarantee from the Sponsoring Corporate.

Stamped Documents:
1. DP Note
2. Continuing Security Letter
3. Personal Guarantee of the Proponents (In case of Ltd. Companies) supported by a proper Board
Resolution as per Guarantee Format vide Br. Cir. 99/131 of 21.11.2005.
4. Sanction letter as per Annexure IV of Br. Cir. 100/89 of 01.09.2006

(For Format/Annexure under Star Channel Credit Scheme please refer to Br. Cir. 100/89 of 01.09.2006
and Br. Cir. 98/49 of 23.06.2004)

NON-BORROWING FACILITIES:
Letter Of Credit:
1. L-516 as per Br. Cir. 97/114 dated 13.11.2003.
2. Letter of guarantee FE-1353 A/FE 1353 B
3. Deed of hypothecation L-448/L-448A and supplemental deed of hypothecation if needed
4. Bill Form 1005
For individual transaction:
a) Stamped LC application Form FE-1338

Inland Guarantee:
In case of regular guarantee limit:
1. L-516 as per Br. Cir. 97/114 dated 13.11.2003.
2. General counter guarantee and indemnity (LG-12)
3. General counter guarantee and indemnity from third party LG-15
4. Letter of appropriation LG-13
5. Supplemental deed of hypothecation for earmarked guarantee limits in Cash Credit accounts –
L-500
6. L-515 as per Br. Cir. No. 94/186 dated 25.01.2001

In case of casual guarantee:

1. Counter guarantee LG-11
2. Counter guarantee from third party LG-14
3. Letter of appropriation LG-13
4. L-515 as per Br. Cir. No. 94/186 dated 25.01.2001
5. L-516 as per Br. Cir. 97/114 dated 13.11.2003.

Common documents:
1. Unstamped undertaking regarding change in business particulars/address etc.
2. Debit authority letter authorizing the bank to debit the account with insurance premium,
inspection charges, processing charges, documentation charges etc.

129
ADVANCE AGAINST PAPER SECURITIES

Advance against National Savings Certificate (NSC)

1. DP Note
2. Loan cum Pledge Document (Stamped as Pledge Document) as per Br. Cir. 100/106 of
06.10.2006
3. Pledge of NSC – Duly Discharged.
4. Charge with Post Office on the form prescribed by them.

Advance against Kisan Vikas Patra (K.V.P.)

1. DP Note.
2. Loan cum Pledge Document (Stamped as Pledge Document) as per Br. Cir. 100/106 of
06.10.2006
3. Pledge of KVP – Duly Discharged.
4. Charge with Post Office on the form prescribed by them

Advance against Indira Vikas Patra (I.V.P.)

1. DP Note.
2. Loan cum Pledge Document (Stamped as Pledge Document) as per Br. Cir. 100/106 of
06.10.2006
3. Pledge of IVP – UnDischarged.
4. Indemnity regarding ownership of I.V.P.

Check point: For staff, no charge is required to be registered with Post Office up to an advance of Rs.
50,000/-. However, format prescribed by Post Office should be obtained and kept in bank’s record.

Advance against Life Insurance Policy (LIC)

1. Demand promissory Note L-434
2. Loan cum Pledge Document (Stamped as Pledge Document) as per Br. Cir. 100/106 of 06.10.2006
3. Assignment of Policy in favour of the Bank
4. Assignment to be noted with LIC

Advance against units of UTI

1. Demand Promissory Note L-434.

2. Loan cum Pledge Document (Stamped as Pledge Document) as per Br. Cir. 100/106 of 06.10.2006
3. Pledge of units - MIS duly discharged with post-dated income warrants.
4. Charge with UTI before disbursement of loan
5. Letter to UTI by holder of Certificates to send the income warrants to bank

Advance against Bank’s Term Deposits

As per revised procedure (with Simplified Application Form) for advances against Term Deposits effective
1st October, 2005 following documents should be obtained.
1. Application-cum-Proposal form accompanied by the duly discharged TDR or RD Pass Book
accompanied by discharged RD withdrawal form.
2. Letter of Appropriation and Set Off. This will be unstamped for all loan accounts and stamped for
overdraft accounts. (There are separate versions for Depositor Borrowers and Third Party
Borrowers).
The above documents be used for enhanced advance amount(s) at the time of grant of
additional limits.
3. The need for discharge of TDR/RD withdrawal across revenue stamp of Rs.1 is also dispensed
with, instead depositors discharge without revenue stamp be obtained.
Third party advances should not be granted against Minor’s Receipts under any
circumstances. (Branch circular 99/78 of 22.08.2005)

130
ADDITIONAL DOCUMENTS TO BE OBTAINED AS PER CONSTITUTION OF BORROWER:
Limited Company:
1. Certificate of incorporation
2. Certificate of commencement of business (in case of Public Ltd. Company only)
3. Memorandum of Association
4. Article of Association
5. Board Resolution (True copy of the resolution duly certified by the Chairman of the meeting at
which resolution was passed)
Stage I: At the time of opening of account
Stage II: At the time of applying for advance facility
Stage III: At the time of documentation/disbursement: affixing of common seal where required
– for model resolution, please refer to Manual of Instructions Vol. III Part II Page No. 184 to
186.
6. Guarantee by the directors in their personal capacities (wherever being obtained)
7. Stamped undertaking signed by the directors of the company/guarantors not to receive any
charges/commission/fee etc. (L490)
8. Undertaking from the company not to pay any charge/commission/guarantee fee to the
directors
9. Stamped undertaking from the company to the effect that in the event of company turning sick,
bank will be authorized to nominate director.
In case of Limited Company Borrowers following additional precautions need be taken:-
 Branch must have on its records the address of the Registered Office of the Company, where all
documents and notices need to be served.
 Branches should ensure that Corporate Borrowers deal exclusively with the Bank or Banks
where credit limits are granted to them under consortium. An undertaking to the effect that
Company will not open any account or approach any other Bank for facilities with prior
consent in writing from the Bank should be obtained.
 Branches must pursue the Memorandum of Association of Ltd. Co. to ascertain that the
purpose and the amount of facility are authorized under it. It must be ascertained whether
there is any restriction on the Borrowing by the Company. If yes, that limit should never
be breached, since this excess borrowing will be ultra-vires and such borrowing cannot be
regularized by the General Meeting. Thus Bank cannot avail itself of any security held to
cover such borrowing.
 The Board of Directors of a Company, is required, under Section 292 of the Companies Act
1956 to exercise the powers specified therein on behalf of the company only by means of
Resolutions passed at duly convened meetings of the Board and such powers cannot be
exercised by means of a Circular Resolution passed without calling a meeting of the Board.
 The Board of Directors cannot borrow in excess of Paid-up Capital and Free Reserves (apart
from temporary limits) of the Company without consent of the Company in General Meeting.
A
Certificate that total Borrowings of the Co. together with the advance limit fixed by the Bank
are not in excess of the limits prescribed under Section 293(1) should be incorporated in the
Board Resolution.
(For detailed instructions on Temporary Limits please refer to Page 71 Para 4.11.16 of Manual
of Instructions Volume 3 Part I Revised 31.07.2004)
Other Legal formalities in case of a Ltd. Co.
1. Search report in the office of Registrar of Companies to the effect that there is no outstanding
charge on the security proposed.
2. Registration of charge u/s 125 of the Indian Companies Act 1956. Form required to be filed in
triplicate is 8 and 13.
3. Modification of charge u/s 135 of the Indian Companies Act 1956. Form required to be filed in
triplicate is 8 & 13.
4. Satisfaction of charge u/s 138 of the Indian Companies Act 1956. Form required to be filed is
17 & 13.
5. Charge with ROC must be registered immediately but maximum within 30 days of the date of
Creation of Charge i.e. date of Execution of Documents
Partnership Firm: 1. Partnership Letter L-438
2. Copy of registration with Registrar of firms.

131
Hindu Undivided Family:
1. HUF letter OD-115A [HUF letter for trading purposes (OD-115) at the time of opening
account]
2. Undertaking from major co-parceners of the family:
a) regarding business being their family business;
b) regarding liabilities on behalf of minor and new co-parceners
c) regarding their continuance to the liability to the bank in the capacity of co-parceners
and separately, both.
Trust:
1. Copy of trust deed, verified from the original trust deed only
2. Registration of trust with Charity Commissioner. Certificate of registration under the Local
Public Trust Act.
3. Copy of resolution passed in the board of trustees duly signed by all the trustees.
Checkpoints in Trust Accounts:
 Relevant extract from the instrument pertaining to the number of trustees, operation of bank account,
power of delegation etc. would be entered in the register OD-127A.
 All the trustees should act together.
 Trustees cannot delegate their authority.
 Verify whether public or private trust.
 What is the objective of the trust and who are beneficiaries.
 Trust Deed should have a provision regarding availment of advance.
 Advance to trust can be sanctioned by Zonal Manager and above.
 Personal guarantee of trustees should be obtained.
Clubs, Schools, Societies etc.
1. Certified true copy of rules, regulations and byelaws.
2. Certificate of registration – certified true copy.
3. Certified true copy of the resolution, passed by the Managing Committee of the society.
4. List of members of Managing Committee with true copy of the resolution electing them as
committee members.
Checkpoints:
 Club, School, Society is compulsorily registered. In the accounts of the unregistered body,
even overdraft should not be allowed.
 Bye Laws must include purpose for which an advance can be made.
 Ascertain borrowing powers.
 As far as possible, personal guarantee of respectable members of means of the Managing
committee should be taken.
 In case of need, advice from Law Department should be taken.
 Mortgage ( Property in the name of Society} – Provisions of Societies Registration Act of
State to be observed and followed.
Accounts of Bodies/Authorities
1. Certified true copy of rules, regulations, if any.
2. Verify the statute under which the local body is created.

Check Points for Accounts of Clubs, Schools, Societies etc.:

a) Powers to borrow
b) Limitation of the powers
c) Whether sanction from Government or any other authority is required.
d) Whether any restriction on rate of interest and form of advance.
3. Certified true copy of resolution passed by local body in accordance with its constitution.
4. Seek legal advice from the law department before finalizing the proposal (It is to verify the
statute under which the local body is governed)
Note:
1) Please be careful to incorporate changes as advised by Head office/Zonal Office from time to
time. In case of any difficulty/lack of Clarity, please note to contact your Zone’s Legal Cell or
Legal Department at Head Office.
2) For creation of mortgage over Private Leasehold Premises please refer to BC 99/149 dated
28.12.2005

132
 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS - 30.11.2013
(Deceased A/cs claims) 05 - 31.03.2012
SETTLEMENT OF CLAIM IN DECEASED ACCOUNTS
Claim by legal heirs/nominee could be in respect of deposits, safe custody of articles or contents of
lockers. In absence of nomination or clear mandate or a will left behind by deceased account
holder bank is required to pay the stock to all legal heirs. The guidelines for settlement of claims in
various types of facilities are as under
DEPOSITS ACCOUNTS
1. In case of single accounts with nomination facility the balance outstanding in the account will
be paid to nominee on verification of his identity and death certificate. In case of accounts without
nomination facility the balance outstanding will be paid to legal heirs after their verification.
2. A joint account opened as ‘Either or Survivor’ or ‘Anyone or Survivor’ or ‘Former or Survivor’
or ‘Jointly or Survivor’ will permit the surviving account holders to have access to the credit
balance in the accounts for withdrawal if one of the co account holders dies.
3. The nominee/all legal heirs will have right of premature closure of term deposit on verification
of identity and production of death certificate
4. Documents required to be submitted along with the claim form are as follows
a) Death certificate
b) Proof of identification of nominee/legal heirs

5 In case of making payment to the nominee bank should not insist for production of succession
certificate, letter of administration, any bond of indemnity or surety from the nominee irrespective
of the amount.
6. Where the nomination has not been made branch should obtain letter of indemnity as per
following details
Amount of balance Unstamped indemnity letter signed by the claimants without any
upto Rs 1000/- Surety
Above Rs 1000/ to Rs Stamped Indemnity letter signed by the claimants with one Surety of
5000 standing good for the claim amount involved
Above Rs 5000/ to Rs Stamped Indemnity letter signed by the claimants with one/two Surities
25000 of good for twice the amount involved.
Above Rs 25000/ Stamped indemnity letter signed by the claimants with two sureties of
standing thrice the amount involved.
IN CASE OF DISPUTE AMONG THE HEIRS SUCCESSION CERTIFICATE IS INSISTED UPON.
SAFE DEPOSIT LOCKER
a) Nomination facility is available in respect of lockers hired singly as well as jointly. In respect of
lockers in joint names nomination rules are applicable only if lockers are operated jointly. Where
lockers are hired jointly, on the death of any one of the joint hirers the contents of the lockers are
allowed to be removed jointly by the nominee and the survivor after an inventory is taken.
SAFE CUSTODY OF ARTICLES
Nomination facility is available only in case of individual account holder/sole proprietary concern
and not in respect of persons jointly depositing articles for safe custody.On the death of account
holder legal heirs/nominee should be given access to the contents. Inventory of articles left in safe
custody is to be prepared.
Ref- BC No-100/131 dated 17/11/2006, BC No-103/126 dated 27/10/2009
IN ADDITION ( Claim in Missing persons Deposit Account)
Br cir no-106/205 dt.18.03.2013- Bank’s policy on settlement of claims received by
Nominee/leagal heirs.

133
 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (SUDLIFE)
STAR UNION DAI-ICHI Life Insurance Company LTD.

DHAN SURAKSHA _ 3
Sr. Product Features Dhan Suraksha 3
No.
1. Type ULIP Endowment
2. Min. Entry age 8 years last Birthday
3. Max. Entry Age 60 years last Birthday
4. Max. age at maturity 80 years last Birthday
5. Premium Payment/Mode Minimum Policy Term Maximum Policy Term
Single 5years 40 years
Regular 5 years
LPPT5 10 Years
LPPT10 15Years
For Minor lives min term is equal to (18 years – age at entry) or as given above (which ever is
higher)
Premium Payment Mode Min Annualised Maxi Top up
Premium Annualised
Premium
Annual 24,000/- No Limit Min Rs.5,000/-
Half Yearly 36,000/- Max – No Limit
Quarterly 36,000/-
Monthly 48,000/-
Single 75,000/-
7. Min. sum assured For Single Premium Policy.
Age at entry below 45 yrs: Single basic premium x1.25.
Age equal to & above 45 :single basic premium x1.10
For Regular Premium Policy
BELOW 45 : annualized BP xhigher of ( 10 or 0.5x policy term )
Equal to & above 45 : ABP X HIGHER OF ( 7 OR 0.25 X POLICY
TERM )
8. Max. sum assured Limited to 20 times of annualized &5 time in case single basic
premium
9. Min. Premium Rs.24000
10. Max. premium No limit
11. Fund name Equity,Balanced,Growth,Bond
12. Rider Benefit Available in case of death , accident & permanent disability
13. Maturity benefit Fund Value
14. Death Benefit-In force Higher of SA or FV+ Rider Benefit
policies
15. Premium Redirection Redirection of funds is available
16. Fund Switch Switching is available at any point of time. Min. amount of
Switch is Rs.10000/- . Only first switch per policy year is free of
cost. For additional switch, Rs.100/- per switch will be charged
by cancelling appropriate number of units.
17. Partial Withdrawal Withdrawal is allowed from the 6th policy year onwards. Where
the life assured is a minor, partial withdrawal is allowed only after
he or she attains age of 18 or 6th policy year whichever is later.
Guaranteed additions will be done by the way of free allocation of unit subject to policy must be in full
force as on date of respective policy anniversary with all premiums due having being paid up to date.

134
SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (SUDLIFE) 30.11.2013

STAR UNION DAI-ICHI Life Insurance Company LTD.

DHAN SURAKSHA PREMIUM _ 3
Sr. Product Features Dhan Suraksha Premium 3
No.
1. Type ULIP Endowment
2. Min. Entry age 8 years last Birthday
3. Max. Entry Age 60 years last Birthday
4. Max. age at maturity 80 years last Birthday
5. Premium Payment/Mode Minimum Policy Term Maximum Policy Term
Single 5years 40 years
Regular 5 years
LPPT5 10 Years
LPPT10 15Years
For Minor lives min term is equal to (18 years – age at entry) or as given above (which ever is
higher)
Premium Payment Mode Min Annualised Maxi Top up
Premium Annualised
Premium
Annual 24,000/- No Limit Min Rs.5,000/-
Half Yearly 36,000/- Max – No Limit
Quarterly 36,000/-
Monthly 48,000/-
Single 75,000/-
7. Min. sum assured For Single Premium Policy.
Age at entry below 45 yrs: Single basic premium x1.25.
Age equal to & above 45 :single basic premium x1.10
For Regular Premium Policy
BELOW 45 : annualized BP xhigher of ( 10 or 0.5x policy term )
Equal to & above 45 : ABP X HIGHER OF ( 7 OR 0.25 X POLICY
TERM )
8. Max. sum assured Limited to 20 times of annualized&5 time in case single basic
premium
9. Min. Premium Rs.24000
10. Max. premium No limit
11. Fund name Equity,Balanced,Growth,Bond
12. Rider Benefit Available in case of death , accident & permanent disability
13. Maturity benefit Fund Value
14. Death Benefit-In force SA & also FV+ Rider Benefit
policies
15. Premium Redirection Redirection of funds is available
16. Fund Switch Switching is available at any point of time. Min. amount of
Switch is Rs.10000/- . Only first switch per policy year is free of
cost. For additional switch, Rs.100/- per switch will be charged
by cancelling appropriate number of units.
17. Partial Withdrawal Withdrawal is allowed from the 6th policy year onwards .Where
the life assured is a minor, partial withdrawal is allowed only after
he or she attains age of 18 or 6th policy year whichever is later.
Guaranteed additions will be done by the way of free allocation of unit subject to policy must be full force
as on date of respective policy anniversary with all premiums due having being paid up to date.

135
SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (SUDLIFE) 07 30.11.2013
STAR UNION DAI-ICHI Life Insurance Company LTD.
SUD LIFE PRABHAT TARA 3

Features Child Parent

1 Min. Entry Age 0 19
2. Max. Entry Age 13 52
3. Max. age at maturity 25 65
4. Min. Policy Term 25yrs Minus age of child at the time of entry , Minimum 12 yrs
5. Max. Policy Term Not to exceed 25 years
6. Premium Payment 18 minus Age of child at the time of entry
Term
7. Periodicity of Yearly, Half-yearly, quarterly, monthly( Monthly mode thru ECS only)
Premium
8. Limited Premium 5 / 7/ 10 years
Payment Term
9. Min. Basic annualised Prem payment Minimum Premium/Mode
Premium option
Annual Half-yly Quarterly Monthly

Regular/limited 24,000/- 36,000/- 36,000/- 48,000/-

Premium
PPT(Premium Paying 18 minus Ageat last birthday of child at entry , Min PPT→5 Yrs , Max→8 Yrs
Term)
Premium
(age at entry of child)
upto 8 years Rs.18000
9 to 10 years Rs.24000
11 & 12 years Rs.60000
10. Max. Premium No Limit
11. Top Ups i)Minimum Top Up-Rs.5000(in multiples of Rs.1000)
ii)Maximum Top Up- No Limit
12. Sum Assured Regular Premium Top Up Premium
Age at entry below 45 yrs Max(10,0.5*policy term) 125%
Age => 45 yrs Max(7,0.25*policy term) 110%
Minimum Sum Basic Sum Assured = Annualised basic premium *SAMF( Sum Assured
Assured Multiplicator Factor)
SAMF should be a multiple of 0.25. In addition to above, the condition that
minimum death benefit at any time during currency of policy will not be less than
105 % of the total premia ( including Top Ups ) paid is also applicable .
Maximum basic sum assured : Maximum SAMF = 12.5
13. Maturity Benefit Policy holder can take the amount (i.e. Fund value) in one lump sum at the time of
maturity or in installment( Settlement Options)
14. Partial Withdrawal Allowed from the 6th policy year onwards, only if the policy in force.
15. Riders SUD Accidental death & Total & permanent disability rider and also Critical illness
rider are \available..
16. Death Benefit Basic Sum Assured + Rider Sum Assured ( if any ) + Top Up Sum Assured ( if any )
will be paid immediately after deduction of installment premia due but not paid for
the entire policy year in which death occurs & which were not recovered already is
payable to the nominee. Entire further basic premium is waived and borne by the
SUD company. Moreover monthly income benefit equal to 1 % of basic sum
assured will be paid monthly to the nominee till the end of policy term.
18. Nomination Nomination of a child is compulsory under this policy .The child is to be nominated
under the policy.In case of unfortunate death of beneficiary child, any other child of
the life assured or individual /legal heir who has an insurable interest can be
nominated.

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 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (SUDLIFE) 07 30.11.2013
STAR UNION DAI-ICHI Life Insurance Company LTD.

SUD LIFE JEEVAN SAFAR PLAN

Features Endowment assurance & whole life plan
1 Min.Entry Age 18 Years last birthday
2. Max.Entry Age 60 Years last birthday
3. Max.age at the end 70 Years last birthday
of premium paying
term
4. Min. premium 5 Years
paying Term
5. Max. Premium 52 Years
paying Term
6. Income Tax Available U/S 80 C & Section 10(D)of I.T. Act 1961
Benefits
7. Periodicity of Yearly, Half-yearly, quarterly, monthly (monthly mode thru ECS only)
Premium
8. Rebate for Women 2 % of tabular premium throughout the premium paying term
9. High Sum Assured Rebates Available Under the Plan
Sum Assured Range Sum Assured Rebate
( Rs. Lacs)
Less Than 5 Nil
5 to less than 10 Rs. 1.00 %
10& above Rs. 1.50 %
10 Benefit at the end of Sum Assured + accrued bonuses at the end of the stipulated premium paying
premium paying term ,and the risk cover on the life continues till death
term
11. Back Dating Available within the same financial year
12. Policy Loan Can be availed provided the policy has acquired surrender value
13. Sum Assured Minimum - Rs. 50,000 /-
Maximum - No Limit
14. Guaranteed Available if premium paid for at least 3 yrs. The minimum GSV is 30 % of
Surrender Value total amount of premium paid excluding premium paid for 1st year & the
entire extra premium paid, if any. Cash value of existing vested bonus will
also be paid
15. Free Look Period A period of 15 days is available.
16. Riders SUD Accidental death & Total & permanent disability rider and also Critical
illness rider are available..
17. Death Benefit Jeevan Safar provides for payment of sum assured along with the vested
bonuses on death of the assured during the premium paying term. If death
takes place after premium paying term, then only the sum assured is payable.
18. Nomination Nomination is compulsory under this policy. If nominee is a minor an
appointee is compulsory
19. Survival Benefit Sum assured along with the vested bonuses become payable on survival of the
assured to the end of the premium paying term.

137
 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (BOI AXA)
BOI AXA Equity Fund
1 Fund Type An Open Ended Equity Growth Fund
2. Investment To generate income and long-term capital appreciation through a diversified
Objective portfolio of predominantly equity and equity-related securities including equity
derivatives ,across all market capitalizations.
3. Bench mark CNX Nifty Index
4. Plans/Options Plans:
• Regular Plan
• Direct Plan
Under each of the plans, the following options are available:
• Growth Option
• Bonus Option
• Regular Dividend Option and
(Quarterly Dividend Option - offering Dividend Re-investment and Dividend
Pay-out facilities )
5. Min Application • Regular Plan / Direct Plan - Rs. 5,000 and in multiples of Re.1
Amt/ Additional • Eco Plan (withdrawn for Subscription w.e.f. October 1, 2012)
Amt • Institutional Plan (withdrawn for Subscription w.e.f. October 1, 2012)
• Additional Purchase Amount
• Regular Plan / Direct Plan - Rs. 1,000
and in multiples of Re.1
• Eco Plan (withdrawn for Subscription w.e.f. October 1, 2012)
• Institutional Plan (withdrawn for Subscription w.e.f. October 1, 2012)
6. Load Structure • Entry Load : Nil
• Exit Load : 1% if redeemed within 1
year from the date of allotment
7. Special Features • Micro SIP
• Daily SIP
• Quarterly Dividend
• SIP SHIELD Available

On May 7, 2012, Bank of India (BOI) acquired a 51% stake in Bharti AXA Investment
Managers Private Limited (BAIM) and Bharti AXA Trustee Services Private Limited
(BATS). Consequent tothis change in JV Partnership, BOI became a Co-Sponsor along with
existing Sponsor, AXA Investment Managers ("AXA IM") and the Fund was renamed as
BOI AXA Mutual Fund
BOI AXA Tax Advantage Fund
1 Fund Type An Open Ended Equity Linked Savings Scheme
2. Investment The Scheme seeks to generate long-term capital growth from a diversified portfolio of
Objective predominantly equity and equity-related securities across all market capitalizations. The
Scheme is in the nature of diversified multi-cap fund.
3. Bench mark CNX Nifty Index
4. Plans/Options The Scheme offers following Plans:
• Regular Plan
• Direct Plan
5. Min Application • Rs. 500/- and in multiples of Rs. 500/- for Purchases including Purchases through
Amt/ Additional Systematic Investment Plan (SIP)/ Systematic Transfer Plan (STP) and Additional
Amt Purchases. STP from this Scheme to another scheme shall be permitted only after 3 year
lock-in period
6. Load Structure • Entry Load : Nil
• Exit Load : Nil
7. Lock –In Period 3 Years
8. Special Features Monthly SIP
• Monthly STP
• SIP SHIELD Available

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 BOI AXA Focused Infrastructure Fund
1 Fund Type An Open Ended Equity Scheme
2. Investment The Scheme seeks to generate long term capital appreciation through a portfolio of
Objective predominantly equity and equity related securities of companies engaged in
infrastructure and infrastructure related sectors.
3. Bench mark CNX Infrastructure Index
4. Plans/Options The Scheme offers following Options:
• Growth Option for capital appreciation
• Quarterly Dividend Option offering Dividend Re- investment and Dividend Pay-out
facilities
• Regular Dividend Option offering Dividend Re-investment and Dividend Pay-out
facilities
5. Min Application • Minimum Investment: Rs. 5,000/-
Amt/ Additional • Minimum Additional Investment : Rs. 1,000/-
Amt
6. Load Structure Entry Load: Nil
• Exit Load: 1% if redeemed within 1year from the date of allotment

7. Special Features • Micro SIP

• Daily SIP
• Daily STP
• Monthly SIP
• Monthly STP
• SIP SHIELD Available

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 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (SDV Lockers)
Introduction

Safe deposit lockers facility is one of the ancillary services extended by bank at our branches. The
relationship between the banker and the customer of a locker is that of lessor and lessee. The locker units
will be leased out to customers who have been properly introduced to the bank.
Definitions
(i) Custodian: Custodian is the officer-in-charge of the safe deposit vault of the branch.
(ii) Renter: Renter is the person who has taken on hire a locker in a safe deposit vault of the branch.
(iii) Master Key (or Custodian Key): This key is held by the Custodian. Without first operating this key
in the lock, the renter cannot operate his key and open the locker.
(iv) Renter's Key: Key of the locker to be allotted to the renter.
(v) Key Cabinet: A cabinet in which the renters' keys of all unlet lockers and other vault keys, including
the custodian key, are kept.
(vi) Pass Word: This is a confidential word known only to the Bank and the renter which helps the Bank
to identify the renter and serves as an additional precaution in case of doubt. The pass word is
recorded on the specimen signature card.
Allocation of Rentals: Lockers are generally let out for a period of one to three years. The rent for the
entire period for which the locker is rented is received in advance and should be credited to the
"General Ledger Account - Sundry Credits - Rent on Safe Deposit Lockers". The total amount of rent
received should be allocated to the respective half- years to which it relates.
Embossing of Bank Identification Code on the keys of Lockers
The keys of the safe deposit vault lockers up to 1990 contained only the key number for identifying the
key. Now the keys of the Safe Deposit Vault lockers should bear additional six digit code number
containing the Bank code (No 13 for our Bank) and Branch Reconciliation Code Number embossed on
them to identify-the Bank and the Branch to which the lockers belong.
In the case of joint renters, access to the locker can be -
(a) By either or survivor
(b) By former or survivor
(c) By the renter first named during his/ her life time and only after his/her death – by all the
survivors jointly or by any. (1/2/3) of the survivors jointly or by last survivor singly.
(d) By any one or any one of the survivors or the last survivor.
(e) Jointly by any of them or any of the survivors of them or by the survivors or by the last survivor
singly.
In case one of the joint renters is a minor, branches should not open accounts with operational
instructions indicated in (b) and (c) above.
Memorandum of Agreement A renter is required to sign the Memorandum of Agreement and complete
the card. The name of the renter should be written in the Memorandum of Agreement Book (Form SDV
1453 Revised). The signature(s) of the renter(s) should be taken in the space provided; initials should be
taken at the foot "conditions” on the reverse of the Memorandum of Agreement. If there are any alterations
in the "conditions", the initials of all the renters must be taken against such alterations. The key number of
the locker allotted should be noted. Only the stamped part of the Memorandum should be executed by the
Bank and the renter and it should be retained by the bank, the other part to be given to the renter should not
be executed but the word "copy" should be written there on and delivered to the renter after details about
execution are duly completed thereon.
Operation of Locker: When a renter desires to have access to his locker, he should come to the vault
with the key of his locker. He should enter the date, time and the number of the locker and sign the Daily
Register of Renters Attendance (Form SDV 1403). The Custodian should ask the renter the pass word (code
word) and verify the signature of the renter and, after satisfying himself, write the locker number under his
initials on an Access Slip (Form SDV 1464) and hand it over to the renter. A renter who cannot give
satisfactory proof of his identity will not be given access to the vault. The custodian will sign all entries in
the Register.

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Renter Leaving Vault with Locker Left Open: Prominent notices may be exhibited in the vault at
various places reading "Renters are requested in their own interest to close their lockers securely
before leaving the vault”.
It sometimes happens that the renter goes out of the vault without locking his locker. Although the Bank
has no knowledge of and takes no cognizance of the contents of the lockers, the following procedure has to
be adopted as a precautionary measure to safeguard the contents and without the Bank owing any duty to
the renters to carry it out. Renter should be contacted immediately and requested to come to the vault with
the key. He should then be informed of the position. (When calling the renter to the vault, no indication
should be given to him about his unlocked locker). The renter should be asked to check contents of the
locker and be satisfied about them. He should give a declaration in writing to that effect.
Transfer of Locker: Transfer of Locker from one Branch to another Branch of the Bank may be
permitted. Ordinarily, such requests for transfer of locker will be from one Branch to another in the same
town. Even if transfer of a locker is requested to a safe deposit vault in another town in the same country, it
should be permitted and refund of proportionate rent for the unexpired period may be given to the renter to
the debit of "General Ledger Account - Sundry Credits Rent on Safe Deposit Lockers" to which the rent
was previously credited. Corresponding deduction should be made in SDV Rent Register.
Recovery of Overdue Locker: Rental Branches should prepare a roadmap for recovery of overdue
locker rent, in such cases where the rent is overdue for more than one year. Wherever overdue rent recovery
is not possible in spite of concentrated efforts, action should be initiated to drill open the lockers giving
proper notice to the customers and by strictly following extant guidelines of the Bank in the matter.
Surrender of Locker: When a locker is to be surrendered by the renter, he should sign the Daily Register
of Renters' Attendance and take the Access Slip as usual. He should also sign the release portion on the
reverse of the specimen signature card. The renter after removing the contents of his locker should hand
over the renter's key to the custodian who should verify the key number from the record. The lock of the
surrendered locker should be changed before the locker is let out again.
Nomination Facilities for Renters: The Banking Regulation Act, 1949 has been amended by Section 37
of the Banking laws (Amendment) Act, 1983, by introducing new Sections 45 ZE and 45 ZF which provide
inter-alia, nomination facilities to the renters of Safe Deposit Lockers
Secrecy and Confidentiality Utmost secrecy must be maintained. No information about renting of
lockers, mode of operation or visits of renters must be divulged except with the clear consent of the renters
and/or when compelled by law.
Rental Charges: Please refer Annexure –II of Branch Circular No. 106/79 dated 31/08/2012.

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SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (DEMAT ACCOUNT)
BASIC SERVICE DEMAT ACCOUNT
Purpose :-
The SEBI Board had taken decision to extend the reach of IPO for the benefit of retail investor. With a view to
achieve wider financial inclusion, encourage holding of demat accounts and to reduce the cost of maintaining
securities in demat form/account for individual investors, it has been decided that depository participants shall make
available a “Basic Services Demat Account (BSDA)” with limited services.
Eligibility :
Individual investor shall be eligible to opt for BSDA subject to the following conditions:-
All the individuals who have or proposed to have one demat account where they are the sole or first holder.
Individuals having any other demat accounts where they are not the first holder shall be eligible for BSDA in respect
of the single demat account where they are sole or first holder.
The individual shall have only one BSDA in his/her name across all depositories.
Value of security held in the demat account shall not exceed Rs. Two lakhs at any point of time.
Option to open BSDA : The Depository shall give option :
a)To open BSDA to all eligible individuals who open a demat account after the date of applicability of this circular;
b) To all the existing eligible individuals to convert that demat account into BSDA on the date of the next billing cycle
based on value of holding of securities in the account as on the last day of previous billing cycle .
Charges :
1 The charge structure may be on a slab basis as indicated below :
a.No AMC shall be levied, if the value of holding is upto Rs. 50,000/-
b. For the value of holding from Rs. 50,001 to Rs. 2,00,000/- AMC Rs. 100/- may be charged.
c.Above Rs. 2,00,000/- AMC will be charged as regular/normal demat account and the Demat account will auto
converted into normal Demat account.
2 The value of holding shall be determined by the DPs on the basis of the daily closing price or NAV of the securities
or units of mutual funds, as the case may be. Where such price is not available the last traded price may be taken into
account and for unlisted securities other than units or mutual funds, face value may be taken into account.
3 If the value of holding in such BSDA exceeds the prescribed criteria at any date, the DPs may levy charges as
applicable to regular accounts (Non BSDA ) from that day onwards.
4 The DPs shall reassess the eligibility of the Beneficiary Owners (BO) at the end of every billing cycles and give
option to the BOs who are eligible to opt for BSDA.
Service for BSDA
1. Transaction statements:
a) Transaction statement shall be sent to BO at the end of each quarter. If there are no transactions in any quarter, no
transaction statement may be sent for that quarter.
b) If there are no transactions and no security balance in an account, then no further transaction statement needs to be
provided.
c) Transaction statement shall be required to be provided for the quarter in which the account become a zero balance
account.
2. Holding Statement
a) One annual physical statement of holding shall be sent to the stated address of the BO in respect of accounts with no
transaction and nil balance.
b) One annual statement of holding shall be sent in respect of remaining accounts in physical or electronic form as
opted for by the BO.
3.Charges for statements : Electronic statements shall be provided free of cost. In case of physical statements, the DP
shall provide at least two statements free of cost during the billing cycle. Additional physical statements may be
charged at a fee not exceeding Rs. 25/- per statement.
4. All BOs opting for the facility of BSDA, shall register their mobile number for availing the SMS alert facility for
debit transactions.
5. At least two delivery Instruction Slips (DIS) shall be issued at the time of account opening.
6. All other conditions as applicable to regular demat accounts.
Rationalization of Services with respect of regular A/cs.
a.Accounts with zero balance and nil transaction during the year: DP shall send one physical statement of holding
annually to such BOs and shall resume sending the transaction statement as and when there is a transaction in the
account.
b. Accounts which become zero balance during the year : for such accounts, no transaction statement may be sent for
the duration when the balance remains nil. However, an annual statement of holding shall be sent to the BO.
c. Accounts with credit balance: For accounts with credit balance, but no transactions during the year, one annual
statement of holding for the year shall be sent to the BO.

(Ref: BC No:107/75 dt:18.07.2013)

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 Dematerialisation is the process by which physical certificates of an investor are converted to an equivalent
number of securities in electronic form and credited into the BO’s account with his DP. All Branches can entertain DP
business and canvass for Demat accounts. However, Special Collection Centre (SCC) Branches will have access to DP
Secure software for entering DP transactions.
The benefits of Dematarilised Security are enumerated below:-
a) A safe and convenient way to hold securities; b) Immediate transfer of securities c) No stamp duty on transfer of
securities d) Elimination of risks associated with physical certificates such as bad delivery, fake securities, delays,
thefts etc. e) Reduction in paperwork involved in transfer of securities f) Reduction in transaction cost g) No odd lot
problem, even one share can be traded h) Nomination facility i) Change in address recorded with DP gets registered
with all companies in which investor holds securities electronically eliminating the need to correspond with each of
them separately j) Transmission of securities is done by DP eliminating correspondence with companies
k) Automatic credit into demat account of shares, arising out of bonus/split/consolidation/merger etc. l) Holding
investments in equity and debt instruments in a single account.
Eligibility :- 1. Individuals – single or joint account 2. Trusts 3. Body corporates 4. Partnership 5. HUF 6.
Banks/Institutional Investors 7. Foreign Institutional Investors (FII) 8. Army/Govt Bodies 9. Registered Society
New Uniform Know Your Client (KYC) guidelines for all Capital Market related products
Know Your Client (KYC) Application Form :- 1.For Individuals 2.For Non-Individual(see Note 1 for required
documents)
ACCOUNT OPENING
The staff members/customers desirous of opening of DEMAT Account, may complete the KYC Application, Demat
Account opening form(AOF) and forward the same to one of two DPs along with supporting documents and
declarations.DPO/branches opening demat accounts should adhere to KYC norms. Though demat accounts are
opened only of our existing customers (having their SB/CD/OD account), the account opening forms should be
accompanied with photocopies of proof of identity (pass-port, PAN card, credit card with photograph, voter’s identity
card/driving licence etc.) and proof of residence (ration card, latest telephone bill, electricity bill, bank account pass
book/statement of account etc.) Photographs of accountholder/s are pasted (not stapled) at appropriate place in the
Account Opening Form (AOF) with signature/s of account holder/s across them. Proofs of identity and residence
should be verified with original with noting ‘verified with original’ under full signature, sign code number, name of
official and date.PAN CARD IS COMPULSORY FOR OPENING DEMAT ACCOUNT. PAN Card details (along
with PAN Card photocopies) of all joint accountholders should be obtained. Other enclosures such as photocopies of
Board Resolution, Articles /Memorandum of Association, Trust Deed, HUF letter, proof of change of address, birth
certificate (minor’s account), power of attorney etc. should be verified with original as above. Name/s address/es in
AOF should tally with proofs of identity and residence. DPO should validate PAN details from Income Tax
Website.AOF should also accompany cancelled cheque leaf of sole/first holder. DP-client Agreement should be filled
up/completed, signed by all account holders and witnessed. Nomination form is obtained duly completed/signed and
with photograph of Nominee in case of Individual. AOF should have remark ‘Signature/s and Photographs verified
with record’ under full signature and signature code number of official and rubber stamp of branch. AOF should be
forwarded to DPO under covering letter promptly.
ISSUANCE AND PROCESSING OF DELIVERY INSTRUCTION SLIPS (DIS)
DPO should maintain proper record of blank DIS booklets (similar care & precaution should be exercised as taken
while handling cheque/Pay order /DD books).Affix BO ID (Account number) on each DIS leaf and Requisition slip
before issuing to client. New DIS book should be issued only against in-built Requisition slip signed by all
accountholders. Acknowledgement of accountholder should be obtained of having received DIS booklet
Enter DIS serial number in client’s account in back office system. Affix Receipt Date and Time stamp on DIS
received from clients for execution under the initials of receiving official/staff. Verify that DIS submitted by client is
complete in all respect and signed by account holder/s; blank spaces, are scored-off. In joint accounts, all account
holders should sign DIS and alterations in DIS.DIS received beyond the cut off time should be stamped with
‘Received at client’s risk’ with date and time stamp affixed. DIS are promptly entered in the system with correct
details and execution date. Staff entering the DIS in computer system and officer/s verifying and releasing the
instructions should initial on the DIS. Wherever dual authorization is required (for DIS of value of Rs.5 lakh and
above) should be verified/authorized by two officers. Before executing DIS, signatures of account holder/s should be
verified/cancelled by branch/DPO official/s. Failed DIS should be probed and informed promptly to client/s.
DEMATERIALISATION REQUESTS
Demat Request Form (DRF) submitted by the clients should be complete in all respect and signed by the account
holder/s. Ensure that share certificates tally with the name of company, distinctive, certificate and folio numbers
mentioned in the DRF. Affix receipt stamp with date on Demat Request Form with share certificates received from
clients. Share certificates submitted for dematerialisation should be stamped ‘ Surrendered for Dematerialisation’ and
two holes are punched across the company’s name on the certificate.
Before accepting DRF, branches/DPOs should verify from NSDL DPO or NSDL website/ system that the companies
are existing and are not black listed. Shares of black listed /defunct companies should not be accepted for
dematerialisation. DRF should be forwarded to Registrar and Transfer Agent or Issuer company by DPO within 7 days
of receipt of the DRF. Share certificates received for dematerialisation should be kept securely in safe custody under
dual control till the same are forwarded to the NSDL DPO /RTA /Issuer company. Regular follow-up should be done
for pending DRFs.
View of Holding : Customer/Staff can view their holdings if they have availed Bank Of India Internet Banking facility. In
addition to this, they can also view their holdings (with latest valuation of securities) by availing IDeAS of NSDL or Easi of
CDSL. Existing customers can avail this facility by making One time online Registration by visiting their websites. For the
new customers, this product is offered by default.
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Nomination : Nomination can be made only by individuals holding beneficial accounts either singly or jointly. Non-
individuals including society, trust, body corporate, karta of Hindu Undivided Family, holder of power of attorney
cannot nominate. Only an individual can be a nominee. Nomination is helpful in smooth transmission of shares upon
the death of the BO/s. The nomination once made can be changed at a later date as desired by the BO/s.
Service Charges :
Type of Service Charges
Staff/Retired Staff Customers
Account Opening Charges Nil Nil
Account Closure Charges Nil Nil
Account Maintenance Charges Nil
Custody Charges No Custody Fee
DEMAT Charges (per request per Rs. 20/- per transaction
ISIN)
REMAT Charges (per request per Rs. 15/- per transaction
ISIN)
Purchase (Equity/Debt Instruments) Nil Nil
Sale (Equity/Debt Instruments) Rs. 20/- per transaction
Pledge Pledge Creation – Rs.25/-
Pledge Closure - Rs. 25/-
Pledge Invocation – Rs. 50/-
Statement of Account Free
Tele – Depository (IVRS) Free
Note: a) The above charges are exclusive of service tax. b) AMC non refundable c) Billing will be on quarterly
basis d) Charges are subject to revision at the Bank,s sole discretion with 30 days notice.
Checklist for scrutinizing DEMAT account opening forms (as per Circular Letter No: 2010-11/224
dt:11.01.2011
Demat Account for NRIs:
NRI/PIO Customers of any of the Bank of India Branches can open a Demat Account and avail the Portfolio
Investment Scheme (PIS) Services. NRI Customers can make Investments in Stock Market only through the PIS SB
Account opened for the purpose. Customers who do not have a SB/Demat Account with Bank of India can open the
account and avail the above facility. All the secondary market transactions are routed through this account and no
other transactions are allowed in this PIS Account. For charges and other transactions NRIs may use their existing
account. In case the customers do not have any account with Bank of India then two NRE Accounts have to be opened
for this purpose.
All NRIs have to obtain approval for Portfolio Investment Scheme from the Designated Branch of Bank of India. The
approval is valid for a period of five years and has to be renewed further.
All Branches of Bank of India facilitate opening of NRI PIS Account. However, only 3 Designated Branches (i.e.
Mumbai NRI Branch, Ahmedabad NRI Branch and New Delhi NRI Branch)are authorized to obtain necessary
approvals. Other Branches would forward the documents to these 3 branches for opening of PIS Account, Demat
Account and a Trading Account.
NRIs who wish to open a Demat / Trading Account may contact any of the BOI domestic / overseas Branches
and submit the Account Opening Form (AOF) and other KYC documents for onward submission. Documents
required for opening a NRI Demat Account :- a)Demat Account opening Form b)DP Agreement (Applicable
Stamp duty is Rs. 100/-) c) KYC documents duly certified by Banker or Authorised officials as ‘ verified with
the original”. d) Passport copy e) In case of Foreign Passport, copy of passport showing place of birth as India or
copy of PIO/OCI card f)Valid Visa Copy g) Copy of Overseas residence address proof (not more than 3 months old).
In case Indian Address is mentioned, then address proof of Indian Residence is to be furnished. h)PAN card copy i)In
case of existing account holder, copy of the PB or statement j)2 photographs
NRE SB Account (PIS Account)
a)1 set of NRE Account opening form duly filled in, signed across the photograph b) Copy of existing BOI NRE
Account passbook/Statement or 1 more Additional Account Form
For On line Share Trading Account (Additional documents) :- i)Trading Account Opening form of any one of the four
tie-up brokers. ii)Agreement cum Indemnity cum POA of BOI (Applicable stamp duty Rs. 400/-) iii)PIS Account
declarations
Commodity DEMAT Account Facility:
Bank has joined the National Commodity Derivatives Exchange of India Ltd. (NCDEX) as a Depository Participant
offering commodity DEMAT account facility through our NSDL as well as CDSL DPOs.
While our Stock Exchange Branch is one of the Clearing Banks for settlement of trades in commodities of NCDEX,
Bullion Exchange Branch is a Clearing Bank of the Multi-Commodity Exchange of India Ltd. (MCX), another
premier commodity exchange. Traders/members of NCDEX and MCX may join our Stock Exchange branch/Bullion
Exchange branch and avail clearing bank facility. With our all branches on core banking platform, traders/members of
NCDEX and MCX and their clients can avail the internet banking , anywhere, anytime and multi-branch banking, easy
payment and remittance solutions across our branches and branches of other banks. Commodity DEMAT’s account
facility available with both our NSDL and CDSL DPOs to the member traders and their clients of the National
Commodity Derivatives Exchange of India Ltd. (NCDEX)

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 Star Share Trade [Online Share Trading Facility/Online Share Trading Account(OLST)]
All the Branches of BOI would facilitate opening of Trading Account/Demat Account. Bank and DEMAT accounts with BOI are
automatically debited and credited. Trading is very simple. Either log on to BOI website or Brokers website or place order over
phone by contacting their Trading Ph Nos. Clients can trade as many times in as much scrip they wish to on both NSE and BSE.

Registration or Documentation : For OLTS, client has to register with one of the Stock Broker, in terms of SEBI Regulations by
filling up and signing the Registration Kit. The duly completed/executed/executed and verified Forms and Agreements,
Registration Kit and DP-OTS-1 alongwith the cheque for Registration fee shall be received by the Branch and forward under
covering letter to our DPO.

Login ID and Password : Sharebroking firm will register the client and send the login ID and password to enable access to the
website for trading, directly to the client.
Star Share Trade (Online Share Trading) offers the following facilities:
Delivery based Trading: You can take /give delivery of shares based on adequate funds /stocks in your accounts.
Intra Day Trading: Reverse/square off your buy/sell trade in the same settlement without having to block additional fund or share
for meeting delivery obligation.
Trade Multiple: Leverage your bank balance by trading upto four times the balance available in your bank account on NSE and
BSE.
Buy Today and Sell on T1/T2 day
Online IPO Subscription: Our client registered for Star Share Trade can select an Initial Public Offer which is open for
subscription by putting their request though our online system to stock broking company with whom customer have tied up for Star
Share Trade.
Brokers :
1. Asit C. Mehta Investment Intermediates Ltd (ACMIIL)
2. Ajcon Global Services Ltd (AGSL)
3. GEPL Capital Pvt Ltd (GCPL)
4. Karvy Stock Broking Ltd (KSBL)

In case of Staff obtain request letter from staff for availing Star Share Trade. And extend facility also for buying and selling of
shares on delivery basis only, backed up by full balance available in their bank account and demat account. (Circular Letter No:
2010-11/224 dated 11.01.2011)

Note 1
A. Proof of Identity (POI): - List of documents admissible as Proof of Identity:
1. Unique Identification Number (UID) (Aadhaar)/ Passport/ Voter ID card/ Driving license.
2. PAN card with photograph.
3. Identity card/ document with applicant’s Photo, issued by any of the following: Central/State Government and its
Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public
Financial Institutions, Colleges affiliated to Universities, Professional Bodies such as ICAI, ICWAI, ICSI, Bar
Council etc., to their Members; and Credit cards/Debit cards issued by Banks.
B. Proof of Address (POA): - List of documents admissible as Proof of Address:
(*Documents having an expiry date should be valid on the date of submission.)
1. Passport/ Voters Identity Card/ Ration Card/ Registered Lease or Sale Agreement of Residence/ Driving License/
Flat Maintenance bill/ Insurance Copy.
2. Utility bills like Telephone Bill (only land line), Electricity bill or Gas bill - Not more than 3 months old.
3. Bank Account Statement/Passbook -- Not more than 3 months old.
4. Self-declaration by High Court and Supreme Court judges, giving the new address in respect of their own accounts.
5. Proof of address issued by any of the following: Bank Managers of Scheduled Commercial Banks/Scheduled Co-
Operative Bank/Multinational Foreign Banks/Gazetted Officer/Notary public/Elected representatives to the
Legislative Assembly/Parliament/Documents issued by any Govt. or Statutory Authority.
6. Identity card/document with address, issued by any of the following: Central/State Government and its
Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public
Financial Institutions, Colleges affiliated to Universities and Professional Bodies such as ICAI, ICWAI, ICSI, Bar
Council etc., to their Members.
7. For FII/sub account, Power of Attorney given by FII/sub-account to the Custodians (which are duly notarized
and/or apostiled or consularised) that gives the registered address should be taken.
8. The proof of address in the name of the spouse may be accepted.
C. Exemptions/clarifications to PAN
(*Sufficient documentary evidence in support of such claims to be collected.)
1. In case of transactions undertaken on behalf of Central Government and/or State Government and by officials
appointed by Courts e.g. Official liquidator, Court receiver etc.
2. Investors residing in the state of Sikkim.
3. UN entities/multilateral agencies exempt from paying taxes/filing tax returns in India.
4. SIP of Mutual Funds upto Rs 50,000/- p.a.

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5. In case of institutional clients, namely, FIIs, MFs, VCFs, FVCIs, Scheduled Commercial Banks, Multilateral and
Bilateral Development Financial Institutions, State Industrial Development Corporations, Insurance Companies
registered with IRDA and Public Financial Institution as defined under section 4A of the Companies Act, 1956,
Custodians shall verify the PAN card details with the original PAN card and provide duly certified copies of such
verified PAN details to the intermediary.
D. List of people authorized to attest the documents:
1. Notary Public, Gazetted Officer, Manager of a Scheduled Commercial/ Co-operative Bank or Multinational Foreign
Banks (Name, Designation & Seal should be affixed on the copy).
2. In case of NRIs, authorized officials of overseas branches of Scheduled Commercial Banks registered in India,
Notary Public, Court Magistrate, Judge, Indian Embassy /Consulate General in the country where the client resides are
permitted to attest the documents.
E. In case of Non-Individuals, additional documents to be obtained from non-individuals, over & above the POI
& POA, as mentioned below:
Types of entity Documentary requirements
Corporate Copy of the balance sheets for the last 2 financial years (to be submitted every year).
Copy of latest share holding pattern including list of all those holding control, either directly or
indirectly, in the company in terms of SEBI takeover Regulations, duly certified by the company
secretary/Whole time director/MD (to be submitted every year). Photograph, POI, POA, PAN and
DIN numbers of whole time directors/two directors in charge of day to day operations.
Photograph, POI, POA, PAN of individual promoters holding control - either directly or
indirectly.
Copies of the Memorandum and Articles of Association and certificate of incorporation.
Copy of the Board Resolution for investment in securities market. Authorised signatories list with
specimen signatures.
Partnership firm Copy of the balance sheets for the last 2 financial years (to be submitted every year). Certificate of
registration (for registered partnership firms only). Copy of partnership deed.
Authorised signatories list with specimen signatures.Photograph, POI, POA, PAN of Partners.
Trust Copy of the balance sheets for the last 2 financial years (to be submitted every year). Certificate of
registration (for registered trust only). Copy of Trust deed. List of trustees certified by managing
trustees/CA. Photograph, POI, POA, PAN of Trustees.
HUF PAN of HUF. Deed of declaration of HUF/ List of coparceners. Bank pass-book/bank statement
in the name of HUF. Photograph, POI, POA, PAN of Karta.
Unincorporated Proof of Existence/Constitution document. Resolution of the managing body & Power of Attorney
association or a granted to transact business on its behalf. Authorized signatories list with specimen signatures
body of
individuals
Banks/Institution Copy of the constitution/registration or annual report/balance sheet for the last 2 financial years.
al Investors Authorized signatories list with specimen signatures.
Foreign Copy of SEBI registration certificate.
Institutional Authorized signatories list with specimen signatures.
Investors (FII)
Army/ Govt Self-certification on letterhead.
Bodies Authorized signatories list with specimen signatures.
Registered Copy of Registration Certificate under Societies Registration Act. List of Managing Committee
Society members. Committee resolution for persons authorised to act as authorised signatories with
specimen signatures. True copy of Society Rules and Bye Laws certified by the Chairman/
Secretary.
(Ref :BC No: 100/95 dt:8.09.2006; 101/17 dt: 03.05.2007; 105/151 dt: 12.12.2011. Circular Letter No: 2010-11/224
dt: 11.01.2011; 2011-12/186 dt:17.01.2012; 2011-12/220 dt: 02.03.2012; 2012-13/01 dt:02.04.2012)(

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 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (CAPITAL GAINS ACCOUNT)
CAPITAL GAINS ACCOUNT SCHEME, 1988
Purpose :-
An individual and HUF assessee upon sale of their residential property are in a position to avail certain exemptions for
Capital Gain provided other residential property is purchased / constructed within stipulated period as envisaged under
Sec. 54 of Income Tax Act, 1961 and till such time a new property is purchased / constructed, the capital gains arising from
the sale of the property can be deposited in Capital Gain Account Scheme, 1988.
Scheme Details :-
Branches Authorized Non Rural Branches (i.e. All Semi Urban/Urban/Metro Branches
Types of Accounts Account ‘A’ (Savings Bank) Account ‘B’ (Term Deposit cumulative/ non-cumulative)
(Savings Plus Scheme not permitted)
Account Opening Form( KYC Form – A (in duplicate) + Proof of Address + Copy of PAN Card + Photograph +
compliance) unstamped HUF Letter in case of account is for HUF (non-trading)
Rate of Interest Account ‘A’ – Applicable to SB Accounts
Account ‘B’ – As per Bank’s TDR Rates.
Withdrawal## Amount can be withdrawn from deposit “A” (Savings Bank Account) by furnishing an
application in form ‘C’ alongwith Pass Book.( No cheque book will be issued.)
## Premature withdrawal from Deposit ‘B’ (TDR) is permitted by converting account from ‘B’ to ‘A’ and by levying 1% penal
interest for premature payment as in case of TDRs. Form B will be used for conversion of Account ‘B’ to ‘A’.
Further withdrawal For subsequent withdrawal form ‘D’ (in duplicate) by giving the details showing the
manner/ purpose for which the previous withdrawal has been utilized Banks are
not obliged to allow further withdrawal if above referred particulars are not
furnished
Mode of payment Any withdrawal over Rs.25,000/- should be affected by Bank, only by crossed DD.
Utilization of Amount Amount drawn from Account ‘A’ has to be utilized within 60 days from the date of such
withdrawn withdrawal for the purpose mentioned in the relevant sections. Unutilized amount
should be re-deposited in Account ‘A’ immediately. Non-compliance of this rule
will render the depositor to lose exemptions under relevant section.
No Lien Amount cannot be placed or offered as Security for any loan or guarantee and cannot be
charged or alienated.
Transfer of Account Account can be transferred to another Branch of the same Bank.
Interest Exemption under I. T. Interest is not exempted under Income Tax Act, 1961.TDS will be deducted at applicable
Act 1961 rates on TDRs.
Transfer from Account ‘B’ to This is permitted – Depositor will apply for this transfer in form ‘B’. If account ‘A’ is not
‘A’ or ‘A’ to ‘B’ opened a new ‘A’ will be opened on obtention of form ‘A’.
Nomination by a Individual Form ‘E’ (Max. 3 Nominees)
1st nominee shall alone have the right to recover the amount, after death of 1st nominee,
2nd has the right and after death of 1st & 2nd, the 3rd will get right.
Variation/ Cancellation of Form ‘F’ for variation/ cancellation.
Nomination by Individual Nomination will be entered in Pass-Book/ Deposit Receipt. No nomination will be made
for other type of accounts (like HUF, minors)
Issue of Duplicate Pass Book or In the event of loss or destruction of pass book or receipt, the branch may issue, on
Receipt application made to it, a duplicate thereof.
Closure of Account 1. Application in Form ‘G’ with the approval of Assessing Officer who has jurisdiction to
the depositor.
2. If depositor dies, the nominee will make application in Form ‘H’ with the approval of
Assessing Officer (having jurisdiction over deceased depositor)
3. If there is no nomination then legal heirs will apply in form ‘H’ with the approval of
Assessing Officer (having jurisdiction over deceased depositor).
Overdue Deposit Bank may renew an overdue Term Deposit under Capital Gains Account Scheme and
allow interest on such renewed TDR or a portion thereof from the date of maturity of
deposit
FORM NO. SUBJECT
FORM - A Application for opening an account under the Capital Gains Accounts Scheme, 1988
FORM - B Application for conversion of accounts under the Capital Gains Accounts Scheme, 1988
FORM - C Application for withdrawal of amounts from account-A under the Capital Gains Accounts Scheme, 1998
FORM - D Details regarding the manner and extent of utilisation of the amount withdrawn from account under the Capital Gains
Accounts Scheme, 1988
FORM - E Form of Nomination under the Capital Gains Accounts Scheme, 1988
FORM - F Application for cancellation or change of nomination previously made in respect of account under the Capital Gains
Accounts Scheme, 1988
FORM - G Application for closing the account under the Capital Gains Accounts Scheme, 1988
FORM - H Application for closing the account under the Capital Gains Accounts Scheme, 1988, by the nominee/legal heir of the
deceased depositor
Ref. H.O. Branch Circular No.82/137 (Sub-Deposit) 23/06/1988 & 82/208 (Sub-Deposit) 26/09/1988

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 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (CIBIL)
(Credit Information Bureau (India) Limited )
Credit Information Bureau (India) Limited or CIBIL is a Credit Information Company (CIC) founded in
August 2000. CIBIL collects and maintains records of an individual‘s payments pertaining to loans and
credit cards. These records are submitted to CIBIL by banks and other lenders, on a monthly basis. This
information is then used to create Credit Information Reports (CIR) and credit scores which are
provided to lenders in order to help evaluate and approve loan applications.
• It isIndia's first credit information bureau,Repository of information,Contains credit history of
Commercial & Consumer borrowers. Provides this information to its Members in the form of credit
information reports.
Its major stake holders are Trans Union International(27.5%), SBI910.00%), ICICI Bank ltd(10.00%) ,Bank
of India(5.00%) & 9 other Banks and financial Institutes, having 5.00% each.
Category Covered by CIBIL:-Individual/Consumers Corporates, partnership firms, proprietary concerns,
private and public limited companies, etc.
Who can access CIBIL Credit Reports-CIBIL Members, which include leading Banks and Financial
Institutions, can access information from CIBIL on the principle of reciprocity i.e. only those Members
who have provided all their data to CIBIL are permitted to access CIBIL Credit Reports. Individuals can
also request access to their Credit Reports directly from CIBIL.
What is the CIBIL Credit Report-CIBIL Credit Report is a factual record of credit payment history
compiled from information received from different credit grantors. Credit grantors are leading Banks,
Financial Institutions, State Financial Corporations, Non-Banking Financial Companies, Housing Finance
Companies, Credit Card Companies, who are Members of CIBIL. The purpose is to help credit grantors
make informed lending decisions - quickly and objectively, and enable faster processing of credit
applications to provide speedier access to credit at better terms.
Different Terminology Used in CIBIL report
ACCOUNT:-This section of credit report contains existing and past credit facilities that the applicant has
availed from various loan providers.
ENQUIRY:-This section populated when a lender accesses credit report of an applicant from CIBIL in
order to evaluate the applicant. Enquiry section shows name of the lender applied to or enquired from, date
of enquiry, purpose & amount of the loan enquired for. All the enquiries made by the lenders in the past
are displayed here. If any enquiry which is not made by the applicant and it is there, immediately a dispute
should be raised by visiting ‘DISPUTE RESOLUTION” page on CIBIL site. This could be a case of
IDENTITY THEFT.S quick action should be taken.
DATE REPORTED:-It indicates the date on which that information was reported to CIBIL.
WRITTEN OFF or SETTLED:-It indicates that the applicant has not been able to paid off his dues in the
past to a lender. This is viewed negatively by the by the bankers.
DPD (Days Past Dues):-It indicates, by how many days a payment on that account is late. Anything other
than 000 is considered negative.
Credit Information Report (CIR) is called CIBIL Trans Union Report and it ranges from 300 to 900.
Contents of CIBIL TransUnion Report
 Contains details of Credit History,Dues,Repayment style,Financial negligence,Contact address,CIBIL
Score, Credit Score provides a lender with an indication of the ”probability of default” by the individual
based on their credit history.
 Value near 900 makes higly eligible for loans.
 Anything around 300 puts a customer in defaulter’s list.
 Negative or Zero CIR means either wrong parameter supplied or the Customer information not available
with CIBIL.
CIBIL TRANSUNION SCORE 2.0:-CIBIL transunion score 2.0 is a new updated version of the Credit
Score. It has introduced a risk index score range.The score range is 1-5 where 1 signify HIGH risk and 5
signify LOW risk.
Factors that affect the score:-1) Late payments or defaults in the recent past.2) High utilization of Credit
limits 3) Higher percentage of Credit cards 4) High Personal Loan5) Behaving credit hungry.

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 SANDIPANI ONE PAGE MANAGER SERIES -OTHERS (CERSAI)

(Central Registry of Securitizations Asset Reconstruction & Security Interest of India )

BC 105/17 dated 23.04.2011, 107/93 Dt.23.08.2013, 107/98 Dt.30.08.2013

Central Registry of Securitizations Asset Reconstruction & Security Interest of India (CERSAI)
has been created by the Central Government wef 31.03.2011 under the SARFAESI Act 2002.
The object of setting up is to create a public data base about encumbrances created on properties
to secure loans & advances given by the banks and financial institutions. All equitable mortgages
are required to be registered with the CERSAI, for every transaction ie Creation/ Modification/
Satisfaction of charge within 30 days of creation of EM and certain fee is payable thereon. In
case there is any delay, on an application stating the reason for delay, the registrar of CERSAI
may allow filing of the charge within further 30 days from the expiry of first 30 days, upon
payment of additional fee. However, for delay beyond 60 days, the new section 26A in the
SARFAESI Act provides that the secured Creditors shall approach the central Government to get
such delays Condoned. Registration with CERSAI is through online. Registration with CERSAI
is in addition to all other existing legal formalities. Following details are required to be filledin in
the Form I for creation and modification of charge:-
1(a) Whether creation or modification is being done.
(b) Charge created by
(c)Whether the charge holder is authorized to assign the charge
(d) Charge identification no. if the charge to be modified.
2 Details of the firm as the case may be:-
(a) Company’s detail
(b) Individual Borrower’s detail
(c) Proprietorship Firm’s detail
(d) LLP’s detail
(e) Partnership firm’s detail
(f) Trust
(g) HUF
3. Address of the Borrower
4. Third Party Mortgage
5. Type of charge
6. Whether consortium finance is involved.
7. Particulars of the charge holder(s)(Banks/Financial Institutions)
8. Description of the Property
9. Description of the Document by which the Borrower/Third party acquire the Title
10. Amount secured by the charge
11. Date of creating/modifying the charge
12. Brief particulars of the principal terms and conditions and extent and operation of the charge
13. Particulars of the present modification.

CERSAI website- www.cersai.org.in

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 SANDIPANI ONE PAGE MANAGER SERIES –OTHERS (NON FUND BASED)
These do not involve investment of fund unless the principal debtor fails to pay. These are off balance-sheet items
and in our bank, usually, given by way of:
1) Letter of Credit (LC) ; 2)Bank Guarantee.
Letter of Credit
A Letter of Credit is a written instrument issued by a bank at the request of its customer who will be the Importer
(Buyer), whereby the bank promises to pay the Beneficiary (Exporter) for goods or services, provided that the
Exporter presents all documents called for, exactly as stipulated in the Letter of Credit, and meet all other terms and
conditions set out in the Letter of Credit. A Letter of Credit is also commonly referred to as a Documentary Credit. In
can be issued both for domestic and cross border trade/business/transaction
There are two types of Letters of Credit: revocable and irrevocable. A revocable Letter of Credit can be revoked
without the consent of the beneficiary, meaning that it may be cancelled or changed up to the time the documents are
presented. It is rarely used almost negligible. An irrevocable Letter of Credit cannot be cancelled or changed without
the consent of all parties, including the Exporter. As per UCP 600, unless otherwise stipulated, all Letters of Credit are
irrevocable.
Depending on the payment terms, LCs can be sight or Usance. If payment is to be made at the time documents are
presented, this is referred to as a sight Letter of Credit. Alternatively, if payment is to be made at a future fixed time
from presentation of documents (e.g. 90 days after sight of 60 days from BL date etc), this is referred to as a usance or
deferred payment Letter of Credit.
Rules governing issuance of LC: The International Chamber of Commerce (ICC) publishes internationally agreed-
upon rules, definitions and practices governing Letters of Credit, called “Uniform Customs and Practice for
Documentary Credits” (UCPDC or UCP in short). The UCP facilitates standardization of Letters of Credit among all
banks in the world that subscribe to it. These rules are updated from time to time. Presently, applicable version is UCP
600.of Ct?
The following is a step-by-step description of a typical Letter of Credit transaction:
1. An Importer (Buyer) and Exporter (Seller) agree on a purchase and sale of goods where payment is made by Letter
of Credit.
2. The Importer completes an application requesting its bank (Issuing Bank) to issue a Letter of Credit in favour of the
Exporter. Note that the Importer must have a line of credit with the Issuing Bank in order to request that a Letter of
Credit be issued.
3. The Issuing Bank issues the Letter of Credit and sends it to the Advising Bank by telecommunication (Presently
SWIFT) in accordance with the Importer’s instructions. A request may be included for the Advising Bank to add its
confirmation. The Advising Bank is typically located in the country where the Exporter carries on business.
4. The Advising Bank will verify the Letter of Credit for authenticity and send a copy to the Exporter.
5. The Beneficiary/Exporter examines the Letter of Credit to ensure:
a) It corresponds to the terms and conditions in the purchase and sale agreement;
b) Documents stipulated in the Letter of Credit can be produced
c) The terms and conditions of the Letter of Credit can be fulfilled.
6. If the Beneficiary/ Exporter is unable to comply with any term or condition of the Letter of Credit or if the Letter of
Credit differs from the purchase and sale agreement, the Beneficiary/Exporter should immediately notify the
Applicant/Importer and request an amendment to the Letter of Credit.
7. When all parties agree to the amendments, they are incorporated into the terms of the Letter of Credit and advised to
the Exporter through the Advising Bank. Usually, the Exporter does not make any shipments against the Letter of
Credit until the required amendments have been received.
8. The Exporter arranges for shipment of the goods, prepares and/or obtains the documents specified in the Letter of
Credit and makes demand under the Letter of Credit by presenting the documents within the stated period and before
the expiry date to the “available with” Bank. This may be the Advising/Confirming Bank. That bank checks the
documents against the Letter of Credit and forwards them to the Issuing Bank. The drawing is negotiated, paid or
accepted as the case may be.
9. The Issuing Bank examines the documents to ensure they comply with the Letter of Credit terms and conditions.
Payment is made on due date if the documents are as per terms of LC. Such documents are called as ‘Compliant
Presentation’. Issuing bank recovers the amount from the applicant/Importer.
Documents are delivered to the Importer to allow them to take possession of the goods from the transport company.
The trade cycle is complete as the Importer has received its goods and the Exporter has obtained payment.
A key principle underlying Letters of Credit is that banks deal only in documents and not in goods. The decision to
pay under a Letter of Credit is entirely on whether the documents presented to the bank appear on their face to be in
accordance with the terms and conditions of the Letter of Credit.
Assessment of LC Limits:
Total Purchase Requirements A
Out of which under LC B
Lead time from opening of LC to shipment L
Transit time;‘T’ to be nil if usance period is from date of shipment T
Usance Period U
Total Purchase Cycle (L+T+U) P
LC-Limit P*B/12
Margin: As per Sanctioned Terms.

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 Opening of Import Letters of Credit
At the time of opening of Letter of credit following points should be checked:
i. Whether the goods are on the Restricted List or Canalised Category as per the Foreign Trade Policy currently in force.
If so, L/Cs should be opened only against production of Exchange Control Copy of Import Licence issued by the
Director General of Foreign Trade.
ii. Goods, which are not under restricted/ canalised / banned category, may be imported freely. The Import Trade
Control Handbook gives ITC HS numbers for such freely importable items and this identification number should be
quoted in the Contract of sale/L/C for customs clearance.
iii. Branch should be satisfied about the ability of the Importer to retire the bill when it is received under the L/C. In case
he requires financial assistance that may be considered at the appropriate level.
iv. Status Report on the seller, his standing, whether he is capable of executing the export order, should be obtained
/verified.
v. The importer should be a regular customer of the Bank with limit sanctioned to him for Import L/C facility either on
casual basis or on regular basis.
vi. Requisite documents should be obtained from the applicant. Stamped L/C application form (FE 1338) to be obtained
at the time of opening of L/C.
vii. The L/C application form forms the basis of opening the L/C. All the instructions given by the importer in the
application form will be incorporated in the L/C.
viii. Proper declaration, documentary evidence in support of the request like Sale Contract, or Purchase order duly
accepted by both the buyer and seller, Exchange Control Copy of Import Licence wherever applicable to be obtained
along with stipulated margin.
ix. Importer should be advised / persuaded to book Forward Sale Contract to hedge his exposure against exchange rate
fluctuations.
x. Payment for imports should be made in a currency appropriate to the country of shipment of goods except in cases
where imports are from Asian Clearing Union countries or Nepal or Bhutan.
xi. Payment for imports should be completed within 6 months from the date of shipment.
xii. L/C should not be opened in the name of the applicant or his nominee.
xiii. Following liability vouchers are required to be passed (Presently, being done through system in CBS)
xiv. L/C should be prepared on SWIFT format MT700 incorporating all the details. The L/C will be subject to UCPDC
Brochure No.600 and Uniform Rules for Bank-to-Bank reimbursement. (URR725)
xv. One copy of the L/C will be given to the opener.
xvi. One copy will be retained as office copy.
xvii. Reimbursement authorisation will be separately sent to the reimbursing Bank.
xviii. When the Bill under the L/C is received, the same should be immediately presented to the drawee either for payment
or for acceptance.
xix. The branch should decide immediately on the basis of documents alone whether to accept or reject the documents but
not later than five banking days and find out whether they are in compliance with the terms of the L/C or not as per
UCP 600. Else the documents will be deemed to be accepted and liability under LC would follow. Hence branch to
adhere this time period of 5 banking days religiously.
xx. Remittance of all import bills on collection basis requires approval of Chief Manger/Senior scale IV officer/AGM.
xxi. Status Reports on Overseas Seller obtained.
xxii. The original of the note sanctioned by the appropriate authority for payment of the import bill will be filed in
chronological order and made available for verification by Internal/RBI auditors.
xxiii. The above-mentioned procedure to be followed even if 115% margin is obtained.
xxiv. Form A1 should be obtained making the remittance.
xxv. The documents should be retired at Bills Selling Rate or the contracted rate where forward contract was booked.
xxvi. Appropriate commission and postage as well as interest for the period from the date of debit to Nostro account till the
date of payment also to be recovered.
xxvii. Liability vouchers should be reversed after the payment of import bill.
xxviii. Follow-up should be made for obtaining evidence of import (Bill of Entry).

Amendments: After issuance of a Letter of Credit, changes can be done through amendments subject to acceptance
by the beneficiary. Amendments to the Letter of Credit will be required when either the Importer/applicant or the
Exporter/beneficiary is unable to comply with the terms of the sale agreement or the agreement has been changed. For
example, value, last date of shipment, requirement of specific document, mode of transport etc
Amendment requests will be processed subject to credit approval by the Issuing Bank where necessary.
Any amendments to the Letter of Credit must be accepted by the Exporter and where more than one change is
included in an amendment, they must be accepted as a whole as opposed to accepting or rejecting. Amendment
not applicable if accepted partially. The beneficiary not bound to accept amendments

151
Adding confirmation to the Letters of Credit
Adding confirmation to another bank's Letter of Credit amounts to stepping into the shoes of opening Bank,
assuming its liability and taking an exposure on the Bank.

Hence utmost care should be taken in considering such requests.

Request for adding confirmation should come from the L/C opening Bank

Adding confirmation at the request of the beneficiary, when there is no such request from the L/C opening
Bank is fraught with risk.

Request for adding confirmation should be referred to Head Office Foreign Business Dept. for allocation of
exposure limit for the Bank/Country

CONFIRMATION SHOULD NOT BE ADDED TO REVOCABLE L/Cs OR L/C s OF UNKNOWN

BANKS.

Sanctioning Authority for confirmation of L/C, should have the delegated powers and also verify
availability of exposure limit.

For adding the confirmation, the following clause will be typed on the original L/C itself and will be signed
by the Manager and Deputy Manager: (For manual LC’s.Presently it is being done through swift).

BANK OF INDIA HEREBY CONFIRMS THE CREDIT AND ENGAGES WITH THE DRAWERS,
ENDORSERS AND BONAFIDE HOLDERS THAT DRAFTS DRAWN UNDER THIS CREDIT SHALL
BE DULY HONOURED ON PRESENTATION, PROVIDED SUCH DRAFTS ARE DRAWN AND
PRESENTED IN ACCORDANCE WITH THE TERMS OF THIS CREDIT"

The commission for adding confirmation should be recovered from the L/C opening Bank at the rate
prescribed by HO.

In case it is not clear as to who will bear the Confirmation Commission, whether the L/C opening Bank or
the beneficiary of the L/C, matter should be taken up with the beneficiary and confirmation should be added
only after ascertaining as to who will pay the commission. The Confirming Bank is bound to negotiate the
documents under the L/C when they are presented.

On presentation of documents, the liability should be reversed.

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SANDIPANI ONE PAGE MANAGER SERIES –OTHERS (NON FUND BASED)

NON FUND BASED FACILITIES

BANK GUARANTEES
What is Guarantee:

Section 126 of Indian contract Act defines guarantee as –a contract to perform the promise or discharge
liability of a third person in case of his default.
Parties to guarantee-
The principal debtor
The guarantor
The beneficiary
It does not involve investment of fund unless it is invoked and the principal debtor fails to pay.
It is an off balance-sheet item.
Issue of bank guarantee is generally governed by Uniform Rules for Issue of Demand Guarantees (URDG-
458) especially Foreign BGs.
Types of Guarantees: based on purpose
A) Performance Guarantee: Issued in respect of performance of a contract or obligation by the
Bank’s customer. It involves a contractual obligation.
B) Other than Performance Guarantee: To guarantee for or in lieu of financial obligation
((Financial Guarantee)
i. Deferred Payment Guarantee
ii. Bid Bond Guarantee
iii. Shipping Guarantee
iv. Retention Money Guarantee
v. Co-acceptances
vi. Advanced Payment Guarantee
vii. Stand by letter or credit
viii. Guarantees on behalf of stock/share brokers favouring Stock Exchanges
Appraisal Of Bank Guarantee: Factors to be considered:
1) Purpose:
2) Frequency
3) Amount of Bank Guarantee
4) Past Record of Applicant:
i) With regard to invocation of guarantee
ii) With regard to Managerial/Technical competency of customer.
iii) Amount of Margin
iv) Amount of Collateral Security
Guarantee may be (based on location of beneficiary, Purpose and Currency):
Inland-Issued with in India in favour of beneficiary located in India for any contract or purpose originating
within India.
Foreign: Issued in India in favour of beneficiary located in any other country in Foreign Currency.
Guarantee issued must be unconditional and for
Definite period
Definite amount
Definite purpose
Delegation provides full powers at all levels to sanction issue of guarantees for periods up to 10 years in
case of guarantees fully secured by cash margin or term deposits or counter guarantee of other Bank’s /
FIs.
Restrictive powers for issue of guarantee not fully secured for periods up to 3 years provided there is no
onerous clause (which has the potential of increasing the guarantee amount in future or which is not
defined such as payment of interest on guaranteed amount etc) in the guarantee.

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ASSESSMENT OF BANK GAUARANTEE:

Illustration: ABC &Co. manufactures aluminium shots for its supply to steel plant. Steel Plant during
invites tenders for its periodical requirement of aluminium shots from suppliers. ABC & Co usually submit
20 tenders to steel plant during a year and at any time 10 tenders deposits are outstanding. Value of Tenders
work is Rs.50 lakhs
Tender deposits - 10%
Security Deposits - 8%
Retention Money - 2%
ASSESSMENT:
No. of tenders to be submitted by the Co. = 20
At any time 10 tenders are outstanding = 10
So amount required for tender deposit = Rs.10*5*10% = Rs.5 lakhs
Tenders usually accepted during a year = 10
So security deposit blocked in allotted tenders = 10*5*8% = Rs.4 lakhs
Aggregate value of supplies made during the year = Rs.50 lakhs
So retention money be kept by the steel plant = 50*2% = Rs.1.00 lakh
So total B.G. limit required by the company = Rs.10 lakhs
Charges for issue of guarantee
Commission is charged as per H.O. guidelines only. It is charged for minimum two quarters and for actual
months.
For financial Guarantees 075% per quarter or part thereof and for performance 050% per quarter or part
thereof. Please note that for charges HO circulars must be referred (Currently applicable is HOBC 106/79
dated 31.08.12) as these charges are subject to revision from time to time.
Relaxation in Guarantee charges (Branch Cir.No.96/33 dt.05.06.02 )
In view of the competition in market, HO has reduced charges due to cash margin being available & risk
less. Following relaxation in charges are allowed by HO:
Available cash margin- minimum comm.
100% 25%
80% to < 100% 40%
60% to < 80% 60%
40% to < 60% 75%
Less than 40% Applicable commission
Processing charges
50% of usual processing charges applicable to fund-based facilities.
The commission is recovered in advance for an entire period including claim period.
Refund of commission on cancellation of Guarantee before expiry- calculate commission half the rate for
an un-expired period less three months and refund it .
Where validity period extended due to restraints of court order, an additional commission for the extended
period at the applicable rate.
When a guarantee is invoked and if payment is not made in an exceptional case for valid reasons,
commission will be charged for a period till the guarantee is cancelled or paid.
Margin for issue of Guarantee
Bank’s credit is involved when guarantee is issued. Bank should protect itself against the liability
undertaken. Depending upon risk perception, cash margin be stipulated for issue of guarantee.
The extent of margin depend on worth and status of borrower, guarantee amount, period of guarantee etc.
Only cash securities are considered as margin.
For NFB facilities, Secured/unsecured for the purpose of delegation is based on cash security only.
As per RBI directives, guarantee in favour of Customs/import duty and levy payable for import of essential
commodities, as may be specified from time to time, Branches to take margin of 50%.
Security Documents
 LG11 or LG12– Counter Guarantee and Indemnity. Copy of original contract certified as true copy
and marked should be attached to the counter guarantee taken.
 LG13—letter of appropriation.
 LG14/15—counter guarantee from guarantor.
 LG500—Supplemental agreement of hypothecation.
 Extension of equitable mortgage.
 Request letter in case of regular/casual guarantee.
Onus of returning guarantee rest with customer

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Some Important Points:

 Stamp Duty to be paid as per local stamp act and not as per beneficiary’s advice or letter.
 Branch not to issue or renew guarantee for inter company deposits or loans.
 Partly secured guarantee involving excise or disputed tax payment should not be issued without prior
permission of Head Office.
 Branches are not authorised to issue guarantees involving Foreign Exchange should obtain prior
approval from Head Office before issuing any guarantee where Foreign Exchange is involved
 Onerous clause: Any provision in the guarantee which is likely to give rise to further pecuniary
liability like interest etc. is considered as an onerous clause
 Guarantee not to have automatic extension clause or extension at request of beneficiary

Limitation Clause The following should be the last paragraph in all the guarantees issued :-

Notwithstanding anything contained herein above our liability under this guarantee is restricted to Rs. ------
- (Rs. ---------------) and this guarantee is valid up to ------------and we shall be released and discharged from
all liabilities hereunder unless a written claim for payment under this guarantee lodged on us within -------
months from the date of expiry of this guarantee i. e. on or before ------------- irrespective of whether or not
the original guarantee is returned to us.
For inland bank Guarantees(BG)-Following clause is to be incorporated additionally;
(Confirmation of this guarantee may be obtained from our Zonal office address of which is given below----)

Guarantee Form
 The guarantee is normally issued in a format as per the specimen given by the beneficiary.
 But before issue of guarantee, we must go through the text of the guarantee and find out whether the
format of guarantee is acceptable to us. There is no onerous clause.
 Our standard limitation clause is to be added at the end of the guarantee.

All guarantees to contain legend regarding confirmation i.e. confirmation can be obtained from the Z.O. in
the covering letter forwarding the guarantee (Br.Cir.100/112 Dt.20.10.2006).

Cancellation of Guarantee

 The guarantee should be received back after expiry of validity period

 If not received, follow-up should be made to receive it back.
 If the expired guarantee or advice of cancellation is not received within three months from the date of
the letter, the guarantee should be treated as cancelled and entries should be reversed

Invocation of Guarantee
 When guarantee is invoked the claim should be settled without delay or demur.
 Check whether invocation is made by the same authority in whose favour guarantee is issued.

Finacle: Menu in Finacle is GMM (Option ‘I’ for issue and option’M’ for modification. Options at the
bottom required to be filled up are G (General Details), C (charges) and K (margin).

When guarantee is cancelled the liability should be reversed (‘R’ option in Finacle-GMM followed by ‘Z’
for closure)

All guarantees issued should be serially numbered and reference to such number should be quoted in
correspondence. In Finacle, system generates the number automatically and the same is required to be
mentioned/entered on the BG and in Guarantee register which should, preferably, be maintained
manually for easy reference.

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 SANDIPANI ONE PAGE MANAGER SERIES FOREIGN EXCHANGE
NON RESIDENT DEPOSIT/01

Various schemes available to Non Resident Indians and procedures for opening Non
Resident Account

Definition of Non Resident Indians

Non Resident Indian means

A. A person resident outside India who is a citizen of India i.e.
a. Indian citizen who proceed abroad for employment or for carrying on any business or vocation
or for any other purpose in circumstances indicating indefinite period of stay outside India.
b. Indian citizen working abroad on assisgnment with Foreign Governments, United Nations
Organisation, International Monetary Fund, World Bank etc.
c. Officials of Public Sector Undertakings, Central and State Government Agencies/ Organisation,
Indian Embassy abroad.
B. Person of Indian Origin
Person of Indian origin means citizen of any other country other than Bangladesh and Pakistan, if:
a. He/she, at any time, held an Indian Passport or
b. He/She either/or his/her parents or any of his grand parents was a citizen of India by virtue of
Constitution of India or citizenship Act, 1955.
c. The person is a spouse of an Indian citizen or a person referred to in Sub-Clause (a) or (b) above.
C. Indian students studying abroad are treated as Non Resident Indians subject to :
a. Their stay abroad for more than 182 days in the financial year.
b. Their intention to stay outside India for an uncertain period when they go abroad for their
studies.

Various Deposit Schemes available to Non-Resident Indians

1. Non Resident (External) Rupee Account Scheme (popularly known as NRE Accounts)
2. Non Resident (Ordinary) Rupee Account Scheme(popularly known as NRO Accounts)
3. Foreign Currency (Non Resident) Accounts(Bank)(popularly known as FCNR(B) Accounts)

Documents required for opening the Account

1. Prescribed Application Form alongwith an undertaking from the accountholder to inform the Bank,
the date of his/her arrival in India for permanent settlement/uncertain period.
2. Photocopy of Passport along with approved VISA, employment Certificate etc. to confirm Non
Resident Status.

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Non Resident (External) Rupee Account Scheme
- Currency of Account Indian Rupee
- Type of Accounts Savings Account
Current Account
Recurring Deposit Account
Term Deposit Account (minimum period 1 year)
- Joint Accounts Permissible
Non Resident External Deposit can be held jointly with a resident
close relative. Joint accounts can be in the name of two or more
resident/Non Resident individuals who are persons of Indian
Nationality or Indian Origin. Account will be opened with
operational instructions as ‘Former or Survivor’ where former is
Non Resident Indian.
Resident close relative can operate the account as a Power of
Attorney holder in accordance with extant instructions during the
life time of Non Resident/Person of Indian Origin accountholder.
Addition or deletion of the names of joint account holders-
At the request of all the joint account holders allow the addition
or deletion of names of names of joint accountholders, if the
circumstances so warranted or allow an individual depositor to
add the name of another person as joint accountholder.
- Permitted Credits Proceeds of Inward Remittance in permitted currencies.
Personal cheques drawn by the account holder on his foreign
currency accounts.
Travellers’ Cheque, Demand Drafts payable in permitted
currencies, proceeds of Foreign Currency Notes deposited by the
accountholders in person during his temporary visit to India.
Transfer from Non Resident External account/Foreign Currency
Non Resident (Bank) Account
Interest on Government Securities and Dividend on units of
Mutual Funds, Maturity proceeds of Government Securities,
provided they were originally purchased by debit to the
accountholders’ Non Resident External/Foreign Currency Non
Resident Account or out of remittances received from abroad.
Any other credit, if covered under general or special permission
granted by Reserve Bank of India.
Funds from Non Resident (Ordinary) Account within the overall
ceiling of USD 1.00 Mn. Per financial year subject to payment of
Tax as applicable from time to time.
In terms of Paragraph 3(i) of Schedule 1 of Notification No.
FEMA.5/2000 dated 3rd May, 2001.
- Permitted Debts Local disbursements
Remittances outside India
Transfer to Non Resident External/Foreign Currency Non Resident
accounts of the account tholder or any other person eligible to
maintain such account.
Investment in shares/securities/commercial papers of an Indian
company or for purchase of immovable property in India provided
such investment/purchase is covered by the regulation made or
the general/special permission granted by Reserve Bank of India.
- Repatriation Allowed of principal along with interest.
Rate of Interest As per directions/instructions issued by Reserve Bank of India
From time to time.

157
 - Change of Status upon return to India by Non Resident Indian
for an uncertain period
, his Non Resident External Account should be re-designated as
Resident Accounts or the funds held in the Foreign Currency
account (FCNR) may be transferred to his Resident Foreign
Currency Account.
- Nomination The facility of nomination is available in respect of individual
Non Resident Indian accountholder. Nominee can be either a
resident in India or a resident outside India.
- Operation by POA holder Operation by power of attorney holder is allowed in terms of
Power of Attorney or other authority granted in favour of a
resident by the Non Resident account tholder, provided such
operations are restricted to withdrawals or local payments. If
there is investment clause in Power of Attorney, the Power of
attorney holder can make investments in India. Power of
Attorney holder may remit funds out of balance in Non Resident
External Account to the Non Resident accountholder abroad.
- Restriction on POA holder Resident Power of Attorney holder cannot remit the funds
held in the account other than to the Non Resident individual
account holders nor make payment by way of gift to a resident or
another Non Resident External account holder on behalf of the
Non Resident account holder.
- Pre-mature withdrawals Conversion of Non Resident External
deposits into Foreign
Currency Non Resident(Bank) deposits and vice versa before
maturity shall be subject to penal provisions relating to pre-
mature withdrawal applicable from time to time.
In case of pre-mature withdrawal of Non Resident External
Term Deposits for conversion into Resident Foreign
Currency account, the bank shall not levy any penalty for
pre-mature withdrawal.
Pre-mature withdrawal of a term deposit before completion
of the period is allowed, however, Bank shall have the
freedom to determine its own penal interest rate.
- Interest payable on the If it is in the name of a deceased individual
depositor or two or
Deposit of a deceased more joint depositors when one of the depositor died, interest
Shall be paid in the manner mentioned below :
i. At the contracted rate on the maturity of the deposit.
ii. In case of death before payment before maturity, the Bank shall
pay interest without charging penal interest.
iii. In case of death before maturity, payment of deposit after the
date of maturity, Bank shall pay interest at the contracted
rate till the date of maturity and from the date of
maturity to the date of payment, the bank shall pay
simple interest at the applicable rate operative on the
date of maturity for the period for which the deposit
remained with the Bank beyond the date of maturity.
iv. In case of death of depositor after the date of maturity, the
Bank shall pay interest at Savings Bank Rate operative on
the date of maturity from the date of maturity to the date
of payment.
NOTE: When the claimants are residents, on maturity, the
deposit shall be treated as domestic rupee deposit and
interest will be paid for the subsequent period at a
rate applicable to the domestic deposit of a similar
maturity.
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 FOREIGN CURRENCY NON RESIDENT (BANKS) SCHEME

Eligibility Non Resident Indians are permitted to open and maintain these
accounts.
Deisgnated Currencies Authorised Dealer Banks in India are now permitted to accept
FCNR(B) deposits in any permitted currency as per FEMA
Regulation. At present, the permitted currencies are US Dollars, GB
Pounds, Euro, Canadian Dollars, Austrailian Dollars, Japanese Yen
and
Type of accounts Only in the form of Term Deposit Receipts with a minimum period
of one year and maximum period of 5 years only.
Joint Accounts Depositor may open joint account with their resident close relative
with operational instructions as ‘Fomer or Survivor’ where former
being NRI (meaning of close relative is defined U/S 6 of
Companies’ Act, 1956. Resident close relative shall be eligible to
operate the accounts as Mandate or Power of Attorney holder in
accordance with extant instructions during the life time of the Non
Resident Indian/Person of Indian Origin account holders.
Addition or Deletion of Names Addition or deletion of names of joint accountholders is allowed
with the consent of all account holders but in no case the amount of
duration of the original deposit undergo a change in any manner.
Permitted Credits Proceeds of remittance in any permitted currency.
Same as in the case of Non Resident External accounts.
Permitted Debits Same as in the case of Non Resident External accounts.
Repatriation Same as in the case of Non Resident External accounts.
NOTE :Remittance of the maturity proceeds of FCNR(B) deposits
to third parties outside India are remitted provided the transaction is
specifically authorized by the accountholder and the Authorised
Dealer Bank is satisfied about the bonafides of the transaction.
Rate of Interest Rate of Interest on funds held in these deposit accounts will be in
accordance with the instructions from Reserve Bank of India.
Manner of payment of Interest on the deposits accepted under the scheme shall be paid on
Interest the basis of 360 days in a year.
Interest maybe credited to a new FCNR(B) account or an
existing/new NRE/NRO accounts in the name of the accountholder
at his option.
NOTE : In respect of FCNR(B) deposit maturing for payment on a
Saturday/Sunday or a holiday or a non-business working day, Banks
shall pay interest at the original contracted rate on the deposit
amount for such period (i.e. date of maturity and actual day of
payment).
Change of Status Upon return to India, NRI may opt to continue the existing deposit
till maturity at the contractual rate of interest. Such deposit shall
however, be treated as Resident Deposits after the date of return of
the account holder in India.
Bank may convert it into Resident Foreign currency (Domestic)
account or Resident Rupee deposit account on maturity.
Nomination Nomination facility is available to individual NRI accountholder and
nominee can either be resident in India or a resident outside India.
Power of Attorney Power of Attorney holders can remit through normal banking
channels, funds out of the balances in FCNR(B) account to the Non
Resident account holder provided specific power for the purpose
have been given to the Power of Attorney holder.

159
Pre-mature withdrawal is allowed and levy of penalty is at Bank’s discretion. No interest is paid
where premature withdrawal is before the completion of the minimum stipulated period.
NOTE :The penalty provision at the time of acceptance of deposits
should be informed to the depositor, then only Bank can levy such
penalty, if arises otherwise.
Conversion of FCNR (B) into Conversion of FCNR (B) deposits into NRE deposits or vice-versa
before
NRE Deposits maturity shall be subject to the penal provisions, relating to
premature withdrawal.
Interest payable on the If payment request is before maturity date, the Bank shall pay
interest
Deposit of deceased at an applicable rate prevailing on the date of placement of deposit
without charging the penalty.
If death is before maturity of the deposit and the amount of deposit
is claimed after the date of maturity, the bank shall pay interest at the
contracted rate till the date of maturity. From the date of maturity to
the date of payment, the Bank shall pay simple interest at the
applicable rate operative on the date of maturity for the period for
which the deposit remained with the Bank beyond the date of
maturity.
But in the case of death of depositor after the date of maturity of the
deposit, the Bank shall pay interest at a rate operative on the date of
maturity in respect of savings deposits held under Resident Foreign
Currency (Domestic) Scheme, for the date of maturity, till the date
of payment.

NOTE:In the case of claimant being residents, the maturity

proceeds may be converted into Indian Rupees on the date of
maturity and interest be paid for the subsequent period at a rate
applicable to the deposit of similar maturity under domestic deposit
scheme.
Restriction No Bank can accept or renew a deposit for a period over five years.
Payment of brokerage, commission or incentives on deposits
mobilized under FCNR (B) Scheme in any form to any individual,
firm, company, association, institution or any other person is
prohibited.

160
NON RESIDENT ORDINARY RUPEE (NRO) ACCOUNT

Eligibility Any person resident outside India (as per Section 2 of FEMA) may
open and maintain Non Resident Ordinary Rupee Account. A Non
Resident Indian is a person resident outside India who is a citizen of
India or is a Person of Indian Origin
Person of Indian Origin is defined in Regulation 2 of FEMA
Notification. Person of Indian Origin is a citizen of any country
other than Bangladesh and Pakistan,If at any point of time,he/she
held Indian Passport or he/she or either of his parents or any of his
grandparents were a citizen of India by virtue of the Constitution of
India or the Citizenship Act, 1955, the person’s spouse of an Indian
citizen.
Scheme Any person resident outside India may open and maintain Non
Resident Ordinary Rupee Account with an Authorised Dealer Bank
for the purpose of putting through bonafide transactions
denominated in Indian Rupees, not involving any violation of the
provisions of FEMA Rules and regulations made thereunder.
Opening of account by individuals/entities of Pakistan nationality
require approval from Reserve Bank of India.
Foreign Nationals of Non Resident Ordinary Savings Bank/Current Deposit accounts can
be
Non-Indian origin on a opened by a foreign nationals of Non-Indian origin visiting India
with
visit to Idnia. Funds remitted from outside India through banking channel or by
sale of foreign currency brought by him to India. At the time of
departure from India balance of these accounts are converted into
desired foreign currency, provided the account has been maintained
for a period not exceeding 6 months and the account has not been
credited with any local funds other than interest accruals thereon. If
the period of account exceeds six months, then for repatriation of
balance, he/she will have to make an application to Reserve Bank of
India for the same.
Currency Indian Rupees
Type of Accounts Savings, Current, Recurring Deposit and Term Deposit.
Joint Account Accounts may be held jointly with residents and or with non
residents.
Permissible Credits Proceeds of remittances from outside India through normal banking
channels received in foreign currency which is freely convertible.
Any Foreign Currency which is freely convertible tendered by the
account holder during his visit to India. Currency Notes above
USD5,000.00 should be supported by Currency Declaration Form
(CDF).
Transfer from Rupee account of Non Resident Indians.
Legitimate dues in India of the account tholder. This includes
current income like rent, dividend, pension, interest etc.
Sale proceeds of assets including immovable property acquired out
of rupee/foreign currency from or by way of legacy/inheritance.
Gift received by NRI/PIO from their close relatives (as per Section 6
of the Companies Act, 1956) by way of crossed cheques, electronic
transfer. It will be treated as eligible credits to NRO account.

161
 Permissible Debits All local payments in rupees including payment for imports in India subject to
compliance with the relevant regulations made by Reserve Bank of India.
Remittances outside India of current income like rent, dividend,
pension, interest etc. in India of the account holder subject to
payment of tax as applicable.
Remittance upto USD one million per financial year (April to
March) for bonafide purposes subject to payment of tax as
applicable.
Transfer to NRE account of NRI with the overall ceiling of USD
One Million per financial year subject to payment of tax as
applicable.
Balances in NRO accounts other than debits indicated above are not
eligible for remittance outside India without the approval of RBI.
Remittance of Assets by A citizen of foreign country (except Nepal and Bhutan) or a person
of
Foreign Nationals of Indian origin, who has retired from an employment in India or has
inherited assets from a person or is a widow resident outside India
and has inherited assets of her deceased husband who was an Indian
citizen resident in India may remit an amount not exceeding USD
one million per financial year out of the balance in NRO account.
But for this, he will have to produce documentary evidence in
support of acquisition, inheritance or legacy of assets by the remitter
and a certificate by a Chartered Accountant alongwith print out of
on-line registration in formats prescribed by CBDT (15 CA and
15CB).
Assets acquired in India NRI/PIO may remit sale proceeds of immovable property purchased
by
Out of rupee funds them as a resident or out of rupee funds as NRI/PIO without any
lock in period, subject to the above limit of USD one million per
financial year.
Grant of Loan/overdraft Loan to NRI accountholders and to 3rd parties maybe granted in
rupees by authorized dealer Bank against security of fixed deposits
subject to following terms and conditions :
i. Loan shall be utilized only for meeting borrower’s personal
requirements and/or business purpose and not for carrying on
agricultural/plantation activities or real estate business or for re-
lending.
Restrictions The remittance facility in respect of sale proceeds of
immovable property is not available to citizen of Pakistan,
Bangladesh, Sri Lanka, China, Afganistan, Iran, Nepal and
Bhutan and
ii.The facility of remittance of sale proceeds of other financial assets
is not available to citizen of Pakistan, Bangladesh, Nepal and
Bhutan.
Change of Status When a person resident in India leaves India for a country (other than
Nepal and Bhutan) for an uncertain period for the reason stated
earlier, his existing account should be designed as Non-Resident
(Ordinary) account.
Foreign Nationals who come to India on employment and become
residents are eligible to open/hold a resident savings bank account
are permitted to re-designate their resident account maintained in
India as NRO account on leaving the country after their employment
to enable them to receive their legitimate dues subject to certain
conditions.

162
From Non Resident to Resident
NRO accounts may be re-designated as resident rupee accounts on
the return of the account holder to India for permanent stay or for
uncertain period except his temporary visit to India.
Nomination Nomination facility is available to individual NRI accountholder.
Nominee can either be a resident in India or a resident outside India.
Operation by POA Authority to allow operation of NRO accounts by POA holders is
delegated to Authorised Dealer. NRI can grant authority to any
resident/NRI to operate his/her NRO account. POA holder can
operate the accounts subject to following restrictions :
i. All local payments in Rupee including payment for eligible investments
subject to compliance with relevant regulations made by the RBI.
ii. Remittances outside India of current income in India of the NRI
individual accountholders net of applicable taxes.
iii. The resident POA holder is not permitted to repatriate outside India
funds held in NRO account other than to the NRI individuals
accountholder nor to make payment by way of gift to a resident
on behalf of the non resident account holders or transfer funds
from the account to another NRO account.

Facilities to a person going abroad for studies.

Persons going abroad for studies are treated as NRIs and are eligible for all the facilities available
toNRIs.
International Credit Cards
Authorised dealer Banks have been permitted to issue their cards to NRIs/PIOs without prior
approval of RBI. Such transaction may be settled by inward remittances or out of balances held in
cardholders FCNR (B)/NRE/NRO accounts.

163
 SANDIPANI ONE PAGE MANAGER SERIES FOREIGN EXCHANGE
Remittances (Inward/Outward)/01

In case of Foreign Currency Remittances, it is divided into two parts:

1. INWARD REMITTANCES.
2. OUTWARD REMITTANCES.
As we are well aware that all forex transactions are permitted under the purview of FEMA.

INWARD REMITTANCES

These remittances are received from abroad either in Foreign Currency or Indian Rupee vide TT/
MT/Demand Drafts. Under FEMA, there is no restriction on receipt of foreign currency into India
for legitimate purpose.
Under the process, when any Inward remittance is received, AD Bank will apply TT Buying rate
for conversion of currency provided the cover has been provided to our NOSTRO Account.
If the beneficiary is not having account with the AD then after conversion into Indian Rupee, Pay
Order/Demand Draft/NEFT/RTGS will be issued/done for the beneficiary.
Before conversion in case of Inward remittance especially over USD5,000.00, we must contact
the beneficiary in this regard.
Encashment of Foreign Currency cheques deposited
Regarding this instructions are issued by the Head Office, Foreign Business Department (FBD)
from time to time.
Encashment of Foreign Currency Travellers Cheques
At present Branches are authorized to encash foreign travellers cheques issued by following
institution :
1. Thomas Cook (Master Card)
2. VISA\
3. American Express
4. Citi Corp.
For foreign tourists, Head Office has put ceiling on encashment of Travellers Cheques
from tourists which is maximum USD500.00 per day per person or its equivalent with exception to
credit to NRI Customers’ accounts with lien marking till Travellers Cheques are realized and
credited to our NOSTRO account.
Procedure for eancashment of Travellers Cheques

i. Paying officer shall scrutinize the Travellers Cheques and the tenderer should be asked to put
his signature in the presence of officer at the appropriate place and after respective
signature should be tallied with original signed over the Travellers Cheques at the time
of issuance/purchase.
ii. Validity of the passport must be checked and it should be recorded on the back of the
payment voucher alongwith the photocopy of the same.
iii.Paying officer must ask for local address (Hotel address alongwith Room No.) and
permanent address and should match and compare with Passport as per Bank’s policy
while passing the payment because the vendors are now a days not provindg warning
bulletin.

Guidelines for encashment of Foreign Currency Notes

This facility is available at select branches only i.e. Authorised Dealer (AD). Currency
Declaration Form (CDF) should be endorsed upon encashment and no encashment should be
entertained without CDF beyond USD5,000.00.

164
 OUTWARD REMITTANCES

Remittance of Current Income of Non Resident Indians

Remittances outside India of current income like rent, dividends, pension, interest etc.
earned in India of the accountholder is permissible debit to the Non Resident Ordinary
account. AD Banks may also allow repatriation of current account income as mentioned
above of NRIs who do not maintain an NRO account in India on submission of an
appropriate certificate from the Chartered Accountant that the amount proposed to be
remitted is eligible for remittance and that applicable taxes have been paid/provided for by
the remitter.

Remittance of amounts by a foreign national of Non-Indian origin

A foreign national of Non-Indian Origin who has retired/completion of contract from an

employment in India or who has inherited assets from a person resident in India or who is a
widow of an Indian citizen who was resident in India may remit an amount not exceeding
USD one million per financial year (April to March) subject to the satisfaction of AD Bank
or production of documentary evidence in support of acquisition/inheritance of assets and
undertaking by the remitter and a Certificate by a Chartered Accountant in prescribed
format (15 CA and 15 CB) by Central Board of Direct Taxes (CBDT).
Exception : Not available to citizen of Nepal and Bhutan

Remittance of Salary earned in India

Diplomatic mission, diplomatic personnel and Non-diplomatic staff of foreign embassies who are
the nationals of the concerned foreign countries and hold official passport are allowed to maintain
foreign currency deposit account with AD Banks in India.

A national of a foreign state, resident in India being an employee of a foreign company or a

citizen of India employed by a foreign company outside India in either cases on deputation to the
office/branches/subsidiary/joint venture in India of such foreign company is permitted to open
hold and maintain a foreign currency account with a Bank outside India.

He/she can remit the salary payable to him by credit to his account provided that income tax
chargeable under the Income Tax Act, 1961 is paid on the entire salary as accruals in India.

Repatriation of sale proceeds of residential property purchased by NRIs/PIOs out of foreign

exchange

Repatriation of sale proceeds of residential property purchased by NRIs/PIOs is permitted to the

extent of the amount paid for acquisition of immovable property in foreign exchange received
through banking channels. The facility is restricted to not more than two such properties. The
balance amount (premium/profit) can be remitted under USD one million facility as mentioned
earlier.
AD banks may permit repatriation of amounts representing the refusal of application/earnest
money/purchase consideration made by the home building agencies/seller on account of non-
allotment of flat/plot or cancellation of bookings/deals for purchase of residential/commercial
property together with interest if any (net of Income Tax payable thereon) provided the original
payment was made out of NRE/FCNRB/account of the accountholder or remittances from outside
iNida through normal banking channels and the AD Bank is satisfied about the genuineness of the
transaction. Such funds mayalso be credited to their NRE/FCNRB account of NRI/PIO, if they
desire.

165
AD banks may allow repatriation of sale proceeds of residential accommodation purchased by
NRIs/PIOs out of funds raised by them by way of loan from the AD Banks/housing finance
institutions to the extent of such loans repaid by them out of foreign inward remittances received
through normal banking channels by debit to their NRE/FCNRB accounts.

Foreign Facilities for Students

Students going abroad for studies are treated as NRIs and are eligible for all the facilities available
to NRIs under FEMA.

As NRIs they can receive remittances from India as:

i. Upto USD100,000.00 for studies from close relatives.
ii. Upto USD one million per financial year out of sale proceeds of assets/balances in their
NRO account maintained with an AD Bank.
iii.Amount as per Liberalised Remittance Scheme (LRS) upto USD75,000.00 (earlier it was
USD200,000.00)

Income Tax Clearance

The remittances will be allowed to be made by the AD Banks on production of an undertaking by

the remitter and a certificate from a Chartered Accountant in the formats prescribed by the CBDT.

International Credit Cards

AD Banks have been permitted to issue ICC to NRIs/PIOs without prior approval of RBI. Such
transactions may be settled by inward remittances or out of balance held in the cardholder’s
FCNRB/NRE/NRO accounts.

Release of Foreign Exchange by AD Banks

For various current account transactions, release of foreign exchange to be guided by the Rules
made by the Government of India under Section 5 of the FEMA.

Drawal of foreign exchange also includes use of ICC, International Debit Cards etc.

Sale of Foreign Exchange

AD Banks may release foreign exchange for travel purposes on the basis of declaration given by
the travellers/purchaser regarding the amount of foreign exchange availed of during the financial
year.

In case of Issue of TCs, the travellers should sign the cheques,in the presence of an authorized
officials and the purchasers acknowledgement for receipt of the TCs should be held on record.

Limit of Foreign Currency sale to residents going abroad for tourist purpose

i. Travellers proceeding to Iraq and Libya – USD5000.00 or if equivalent.

ii. Travellers proceedings to Islamic Republic of Iran, Russia Federation another Republics of
Commonwealth of Independent States full exchange may be released in Currency
Notes.
iii.For countries other than above USD3000.00 or its equivalent.

166
Limit of Foreign Exchange sale to residents for purposes other than tourist
i. Medical Treatment
USD100,000.00 or its equivalent and over and above this, the estimate from
doctors/hospital to be obtained.
ii. Cultural Tours
Tours should be sanctioned by HRD Ministry and such amount is to be released as per
sanction terms.
iii.Private Visits
Upto USD10,000.00 in one financial year (April to March) for one or more trips.
Foreign exchange upto USD10,000.00 for private visit can also be released to a person
who is availing foreign exchange for travel outside India for any other purpose like
employment/emigration/studies abroad.
Business/Conference/Training Visit
Upto USD25,000.00 per business visit irrespective of period of stay.
iv. Employment
Upto USD100,000.00 inclusive of processing/assessment fees for overseas job
application.
v. Emigration
Upto USD100,000.00 or amount prescribed by country of emigration.
The principal limit is only to meet the incidental expenses in the country of emigration.
No amount of foreign exchange can be remitted outside India to become eligible or for
earning points or credits for immigration.
vi. Medical Treatment/Maintenance expenses
Upto USD100,000.00 on self-declaration basis without insisting on any estimate from
hospital/doctor in India/abroad.
Foreign exchange exceeding USD100,000.00 can be released provided request is
supported by an estimate from hospital/doctor in India/abroad.
vii. A person who has fallen sick after proceeding abroad may also be released foreign
exchange for medical treatment as stated above.
viii.Foreign exchange upto USD25,000.00 can be released for maintenance expenses of a
patient going abroad for medical treatment/checkup.
ix. If an attendant accompanies the patient going abroad for medical treatment/checkup foreign
exchange upto USD25,000.00 can be released for maintenance expenses of the
attendant.
x. Education Abroad
Upto USD100,000.00 or the estimates from the institution abroad whichever is higher
per academic year.
Student going abroad for studies are treated as NRI and are also eligible for all the
facilities available to NRIs under FEMA. In addition, they can receive remittances
upto US100,000.00 from close relatives in India toward maintenance which may
include remittances towards their studies also.
xi. Remittances for maintenance of Close Relatives abroad
Upto USD100,000.00 per year/per recipient (close relatives are the relatives as defined
in Section 6 of Companies Act, 1956).

167
 LIBERALISED REMITTANCE SCHEME

Under Liberalised Remittance Scheme any resident individual can remit upto
USD75,000.00 (earlier this limit was USD200,000) per financial year (April to March) in respect
of Permissible current or capital account transaction or a combination of both as below :
i.Acquiring or holding immovable property or share or debit instruments or any other
assets outside India.
ii. Opening, maintaining and holding foreign currency account with Banks outside India for
carrying out transactions permitted under LRS.
iii. Remittances towards gift to a person residing outside India.
iv.Remittances towards donation to a charitable/educational/religious cultural organization
outside India.
v. Giving Rupee gifts to NRI/PIO close relatives by way of crossed cheque/electronic
transfer to the credit of beneficiary’s NRO account.
vi.Lending money by way of crossed cheques/electronic transfer to NRI/PIO close relatives
to meet the borrower persons or business requirements in India. The loan should be
interest free, should have a maturity of minimum one year and cannot be remitted
outside India. Loan amount cannot be utilized for prohibited purposes. Purchasing
objects of amount subject to the provision of other applicable loans like foreign
trade policy.
vii. Investment in units of Mutual Funds, ventures funds, unrated debt securities,
Promissory Note etc. abroad.
viii. Repayment of a loan availed abroad by an individual while as a non-resident Indian or
return to India as a resident.

Prohibited Purposes

Outward remittance facility under LRS is not available for the following :

ix.Remittances for any purpose specifically prohibited under Schedule I of FEMA like
purchase of lottery tickets, Sweep stakes prescribed Magazines etc., Margin or
Margin calls to Overseas exchange/ overseas country party, trading in foreign
exchange abroad, setting up a company abroad, directly or indirectly to Bhutan,
Nepal, Mauritius and Pakistan.
x. It is mandatory to have PAN No. to make remittances under the Scheme.
xi.Banks are not permitted to extend any kind of credit facilities to individual residents for
facilitating outward remittances under this scheme.
xii. Resident individual is not permitted to open Foreign Currency account in India under
the Scheme. Off shore Banking unit in India is not treated as an overseas branch of
a Bank in India for the purpose of the scheme.

168
DELEGATION OF POWERS
IMPORTANT
**Please refer Br. Cir.106/141 Dated18.12.2012, 107/32 dated 21.05.2013 and 107/163 dated
22.11.2013 for Revision in delegation of powers for Domestic branches (Credit Matters).**
DELEGATION OF POWERS AMT. IN LACS Table II (C)
Facility Designated Authority under Different scales
I II III IV V VI VII ED CMD M COM
Advances againstTDR 5000 5000 5000 5000 10000 10000 10000 FP FP FP
Loan against lost TDR 0.25 1 5 5000 10000 10000 10000 FP FP FP
Loan against Minor TDR 0.25 1 3 5 10000 10000 10000 FP FP FP
Advances against gold /Silver 0.50 1 3 200 300 500 500 FP FP FP
ornaments and articles
Advances against postal cash 2.50 5 10 15 10000 10000 10000 FP FP FP
certificates, Govt. Securities & LIC
Policies
Loan against IVP/KVP/NSC 1 2 3 4 10000 10000 10000 FP FP FP
Loan against Shares/Debenture in 0.50 3 10 20 20 20 20 20 20 20
demat form subject to Capital Market
exposure
Loan to land lord for leasing premises, - - 3 10 15 20 FP FP FP
Manager’s residence
Partly secured/unsecured TOD, drawing 0.25 0.50 4 6 10 25 100 FP FP FP
against uncleared effects,
Purchase/encashment of cheques
(Foreign/Inland) for first class parties
Fully Secud. BGs upto 10 Yrs. FP FP FP FP FP FP FP FP FP FP
Partially secud. BGs upto 3 Yrs. 2 10 25 50 100 300 500 2250 3000 FP
Educational Loan 1 2 3 5 FP FP FP FP FP FP
Personal Loan(Clean) 0.25 0.5 0.75 1.50 2.00 2.00 2.00 FP FP FP
Personal Loan (Secured) 0.75 1.5 2.50 10 10 10 10 FP FP FP
Mortgage Loan 3 12 25 50 80 100 100 100 100 FP
Housing Loan 3 10 20 35 75 150 300 FP FP FP
Star Auto Fin. 1 5 8 25 50 75 100 FP FP FP
Star Holiday(Clean) 0.25 0.5 1 2 2 2 2 2 2 FP
Star Holiday (par.Secured 0.50 1 2 4 5 5 5 5 5 FP
Star Holiday ( fully Secured) 2 4 6 10 10 10 10 10 10 FP
Staff Loans Amt. in lacs TABLE II ( D )
Salary Advance for Festival to Staff FP FP FP FP FP FP FP FP FP FP
Vehicle loan (2wheelers)/ consumer FP FP FP FP FP FP FP FP FP FP
loan
Vehicle loan (4 wheeler)/ flood -- -- -- --- -- FP FP FP FP FP
loan/loan for deposit for booking 4
wheelers
Housing Loan/Review of Housing loan -- --- FP FP FP FP FP

Loan against PF -- -- -- -- -- FP FP FP FP FP
Loan/overdraft against 5.00 5.00 5.00 5.00 5.00 5.00
shares/debentures singly or jointly in
the staff member’s name under “Stock
Cash”
Clean loan to the staff as per approved -- -- FP FP FP FP FP
scheme
Loan for repair of staff vehicle -- 0.25 0.25 0.25 0.25 0.25
Loan for purchasing -- -- FP FP FP FP FP
computer/printer/software programme
as approved by CSD
(Secured is inclusive of delegated powers under unsecured/partly secured i.e Max per borrower)
The sanctions under TOL/Adhoc Limit (25% of Max working capital limits) by all delegates upto the level
of GM are excluded from per borrower/Group cap) BC 105/165 dated 18.01.2012)
SM V (AGM) posted in CPC will exercise addl delegated power (PSU/other listed 150% and others 200%
of the normal delegated powers)(The delegation is applicable only to borrower rated under MS model or
Mid Segment Model).

169
Relaxation in Financial Parameters :-
Parameter Prescribed as per Maximum Relaxation (Revised)
credit policy
Debt Equity Ratio/Debt Quasi Equity Ratio 4 (Maximum) 5 for all
(TOL/TNW)
Current Ratio 1 (Minimum) 0.7 for sugar and seasonal industries
0.8 for all others
DSCR 1.25 (Minimum) 1.1 for all cases
ISCR 1.50 (Minimum) 1.25 for all cases

Status Review of Account (BC 106/160 Dt.03.01.2013)

Proposals to be eligible for “Status Review’ has to fulfill the following criteria:-
Proposals which are due for review but not exceeded 15 months from the date of earlier sanction;
Proposals need to be reviewed at the same level or reduction/same terms;
Asset code 11;
Compliance of all sanction terms including creation of security and CPA closure;
Satisfactory conduct of account with no overdues; and
Previous review was not a STATUS reviews;
Status review will have a maximum validity of 3 months from the date of sanction and can be
considered by-
Upto sanctions of ZLCC – Respective sanctioning authority under whom the sanction falls.
Sanction beyond ZLCC - By ZLCC
Proposals of LCBs - By chief Incumbent (Branch Head) of LCBs.

Discretionary Power in respect of Expenditure and Others: Amt. in lac

Facility Designated Authority under Different scale
I II III IV V VI VII ED CMD Mcom
A. Capital Expenditure:
1.Purchase/Acquisition/Major Alteration Nil Nil Nil Nil 10 20 50 200 500 FP
of Immovable Assets owned by Bank
Construction of Safe Deposit
Valut/Currency Chest and Purchase of
Safe Deposit lockers/Currency chest
Nil Nil Nil N il FP FP FP FP FP FP
bins
Furniture and Fixture/Office machines and 0.1 0.25 0.5 1.5 7.5 10 25 100 200 FP
other Moveable items
Purchase and upgradation of computers
/communication Equipts. And related Nil Nil Nil 8.0 15 30 100 200 300 FP
items inclusive of post warranty AMC
upto 3 yrs.

170
B. Revenue Expenditure Amt. in lac
Facility Designated Authority under Different scale
I II III IV V VI VII ED CMD Mcom
1. Approval of Leasing of
Office /residential premises 1 2 3 6 10 FP
on monthly rent basis.
2. Repairs /Minor Additions 0.05 0.10 0.25 1 2 5 10 25 FP FP
/Annual Maintenance of Bank
Assets
3. Annual Maintenance/ Service 0.05 0.10 0.25 0.50 FP FP FP FP FP FP
Charges for Office
Equipments/Communication
equipments and related
items.
4. Stationery and Printing 0.02 0.05 0.15 1.50 5.00 10.00 25.00 FP FP FP
including Computer
Consumables
5. Law Charges excluding Court 0.05 0.10 0.25 0.50 1.00 3.00 5.00 25.00 FP FP
fees
6. Architect”s Fees and 0.25 0.50 1.00 5.00 15.00 FP FP
Consultant’s fees
7. Books and Periodicals (per 0.10 0.20 0.50 1.50 FP FP FP FP FP FP
annum)
8. Halting Allowances Upto Upto Upto Upto Upto FP FP FP FP FP
30 30 30 90 180
days days days days days
9.Medical Expenses 0.02 0.10 0.50 FP FP FP FP FP
1. of Hospitalisation expenses
of employees (workmen and
family members)
2. Officer Staff (Self and 0.01 0.02
Exgratia payment for family) 0.04 0.20 0.50 FP FP FP FP FP

10.Advertisement -- -- --- -- --- ---

a) at HO level without reference
to Screening committe 1.00 -- -- --
b)a Screening Committee of 5
GMs 5.00 10.00 FP FP
11. Donations 0.50 1.00 10.00 FP
12. Purchase of Ready Soft 0.25 1.00 3.00 15.00 100.00 FP FP
ware/ Software
Development/AMC upto 1 yr.
13. Any other item not specified 0.01 0.02 0.03 0.10 0.50 1.00 2.00 5.00 10.00 FP
above in gen.

Rev. Exp. Contd Designated Authority under Different scale

Facility I II III IV V VI VII ED CMD Mcom
14. Write off of Exchange 0.20 0.50 1.00 2.00 5.00 10.00 FP
15. Write off /Waiver Other 2.50 3.00 5.00 10.00 15.00 FP
than credit matter
16. Gratuity Payment Award FP FP FP FP FP FP
Staff
Offi. Staff Upto Scale IV FP FP FP FP FP FP
Offi. of Scale V and above FP FP FP FP
17. To refund or issue
duplicate DD or Pay slip in
lieu of original lost agains
indemnity
a) with Security FP FP FP FP FP FP FP FP FP FP
B) without Security 0.50 1.00 4.00 10.0 FP FP FP FP FP FP
18.To revalidate DD/Pay 0.15 0.25 0.50 1.00 FP FP FP FP FP FP
Slip at the request of
specified Type of Payees

171
19. To renew/repay/ issue
Duplicate TDR of lost
receipts
against indemnity before 0.50 1.00 3.00 10.0 25.00 FP FP FP FP FP
maturity

20. To reinvest/repay the

amount of Lost TDR
against indemnity after 1.00 2.00 5.00 10.0 FP FP FP FP FP FP
maturity
21. To repay the balance 0.25 1.00 2.00 5.00 10.00 20.00 FP FP FP FP
in the deceased a/c where
legal representation has
not been obtained
22. To repay TDR before FP FP FP FP FP FP FP FP[ FP FP
maturity for investment of
entire amount in the Bank
23. To repay the balance 0.25 1.00 2.00 5.00 10.00 20.00 FP FP FP FP
in TD account of deceased
cust. before maturity to the
survivors in the case of jt.
account or to the legal
heirs in case of single
account against indemnity
24. Solvency Certificate 2.00 10.00 25.00 FP FP FP FP FP FP FP

Br.Cir.99/02dated06.04.2005,Br.Cir.99/119dated25.10.2005,Br.Cir.99/162dated30.01.2006,
Br.Cir.101/187dated23.01.2008.Br.Cir.No.104/134dated25.01.2011,105/10 dt-11.04.2011;
Br cir 105/20dated29.04.2011;105/165dated18.01.2012.)

172
Retail Loan Delegation: Delinking of Retail loans from Group Concept. All Retail loans except
Star Mortgage Loans irrespective of the limit and Star Home Loan more than
Rs. 5.00 crore are delinked from the “Group Concept” for Delegation Purpose. Maximum
aggregate Retail Exposure to one Single Individual should not exceed the threshold limit of Rs.
5.00 crores.
Ref: Br. Cir. No. 105/36 dated 03.06.2011
Star Home Loan Max. Ceiling Limit Rs.500 lacs. Amt. in lacs
Scale I II III IV V VI VII ED &
above
At Retail Business Centre which are -- -- -- 100 150
already revamped/New RBC Only for Only for
RBC Head RBC Head
At Retail Hubs which are not 3 10 20 50 75 -- -- FP @
revamped as RBCs
At Branches not covered under Retail 3 10 20 50 75 -- -- FP @
Hubs/RBCs
At Zonal Office/NBG NIL NIL NIL 50 200 300 500 FP @
@ for limit Exceeding Scheme ceiling.
Star Auto Fin : Amt in lacs
Scale I II III IV V VI VII ED and
above
1.00 5.00 8.00 25.00 50.00 75.00 100.00 FP
Scheme Ceiling Rs. 100 lacs
Star IPO loan : Amt in lacs
Scale I II III IV V VI VII ED and
above
NIL NIL NIL 10.00 10.00 10.00 10.00 10.00
Scheme Ceiling Rs. 10 lacs
Star Mortgage Loan (for New Sanction) : Amt in lacs
Scale I II III IV V at Branch SZLCC ZLCC
IV & V at RBC
BC 106/147 Dt.24.12.2012 NIL NIL NIL NIL 50 100 100-200
ZM
Star Mortgage Loan (For Review: Review on same terms in respect of well conducted accounts
only (All mortgage loans/Mortgage OD Reducible/OD Non reducible –under revised scheme and
under scheme prior to 14.03.2007 are brought on equal footing for review purpose : Amt in lacs
Scale I II III IV V VI GM
NBG & above
10 20 40 50 100 100 FP @
@for limit exceeding scheme ceiling of Rs.100 lacs
Star Personal Loans
Scale I II III IV V VI VII ED and above
Clean / Unsecured 0.25 0.50 0.75 1.50 2.00 2.00 2.00 FP
Secured 0.75 1.50 2.50 10.00 10.00 10.00 10.00 FP
Clean OD NIL NIL NIL 1.00 1.00 1.00 1.00 FP
Star Pensioner Loan Scheme; BC I II III IV V ZLCC HLCC
107/122 Dated 01.10.2013
Clean/Secured 0.75 1.50 2.50 5.00 5.00 10.00 FP

Clean/Unsecured Scheme Ceiling : Rs.2.00 lac. Secured Scheme ceiling Rs.10.00 lacs
Clean/Unsecured Scheme for financing clean/unsecured loans to a group of permanent /Confirmed employees of
Govt./PSUs/PSEs/Reputed organization etc., where salary deduction of EMI is available or proper mechanism for
deduction of EMI from the employee borrower’s salary and direct remittance to the bank by the employer is in place :
Rs.5.00 lacs. Zonal Manager has delegated powers to sanction individual clean/unsecured loans upto Rs.5.00 lacs.
Star Education Loans
Scale I II III IV V VI VII ED and
above
1.00 4.00 7.50 10.00 20.00 20.00 20.00 FP @
@ For limit exceeding Scheme ceiling
Scheme ceiling Rs. 10.00 lacs for studies in India and Rs.20.00 lacs for studies abroad.

173
SANDIPANI ONE PAGE MANAGER SERIES Service Charges/01 (30.11.2013)

SERVICE CHARGES

Applicable charges for Individual, Individual (Rural) and Non Individuals under many categories
and concession in service charges have been offered to these categories. Concessions in service
charges now being granted to special categories of customers like staff, ex-staff, defence
personnel, Gold and Diamond customers, etc as per various Deposit Schemes. There has been rise
in Service Tax from 10.30% to 12.36% w.e.f 01.04.2012. Bank’s INTER-SOL transactions have
been exempted from Service charges.
Remittances up to Rs. 1 lakh through NEFT have been made Free of charge to promote and
popularize electronic mode of payments/funds transfer amongst the customers and general public.
Concessions and facilities offered under various deposit schemes as described in Branch Circular
Nos. 103/100, 103/101, 104/69, 104/71, 104/72 & 104/149 dt. 03.09.2009,04.09.2009, 06.09.2010,
08.09.2010, 08.09.2010 & 21.02.2011 will continue. The revised charges effective from
05.08.2013 as per BC 107/63 Dated 04.07.2013
Issue of MICR Cheque – SB Rs. 3.00 per cheque leaf and 50 leaves free in a year
Issue of MICR Cheque – CD/CC/ODA Rs. 3.00 per cheque leaf
Issue of Pass Book/Balance certificate Issue of Pass Book - Free
Statement – Once in a month - Free
Daily/Weekly/Fortnightly : One Statement Free
Subsequent Statements – Rs.100/- for 40 entries or part
thereof
Issue of Balance Certificate – Rs. 100/-
Duplicate Pass Book/Statement With latest balance – For Non individual – Rs. 75/-
With latest balance – For Individual – Rs. 60/-
Stop Payment Instructions – per instrument For Non Individual – Rs. 150/- & Max Rs.500/- per
occasion

For Individual – Rs. 100/- & Max Rs.300/- per occasion.

A/c closure before 12 months (A/c transfer not Rs. 200/-

included)
Cheque Return Charges – drawn on us Local Cheques Upto Rs.10000.00 Rs. 25/-
Rs.10000.00 to Rs.1.lac Rs. 100/-
Rs. 100001.00&above Rs.150/-
Outstations 50% prescribed Min
Cheques collection charges Rs. 150/-

Cheques/Biils deposited – return unpaid Local & Same as above

Outstations
Signature verification Non Individuals Rs. 70/-
Individuals – Non Rural Rs. 60/-
Individuals – Rural Rs. 40/-

No Dues Certificate Agricultural Borrower FREE (as per RBI)

Others Rs. 150/- per
certificate

REMITTANCE FACILITY

Issue of Demand Drafts Amount Non- Individuals

individual Non Rural Rural
DD PSI DD PSI DD PSI
For Students, Upto Rs.1000/- , FREE UP TO 50 50 40 40 30 30
RS.10,000/-

174
 >10,000/- to 200 150 175 140 150 125
50,000/-
>50,000 to 1 DD Rs. 4/- per Rs. 1,000/- Min
lakh Rs.225/-
PSI Rs. 4/- per Rs. 1,000/- Min
Rs.200/-
>1 Lakh DD Rs.3.50/- per Rs. 1,000/- Min
Rs.400/- Max Rs.30,000/-
PSI Rs.3.50/- per Rs. 1,000/- Min
Rs.350/- Max Rs.10,000/-
Issue of Demand Drafts/PSI against CASH Amount Non- Individuals
individual Non Rural Rural
DD PSI DD PSI DD PSI
UP TO 75 75 60 60 45 45
RS.10,000/
-
>10,000/- 300 300 265 300 225 300
to 50,000/-
Revalidation/Cancellation of Drafts/Payslip Upto Rs.100/; Rs.20/-, Rs.100/- to 500/- ; Rs.40/-
Above Rs. 500/- ; Rs.100/-
Issuance of Duplicate Drafts/Payslip Non Individuals Individuals
Non Rural Rural
Drafts Rs. 100/- Rs. 100/- Rs. 100/-
PSI Rs. 100/- Rs. 75/- Rs. 75/-
Collection of Cheques Rs.500/- to 5,000/- 25/- per inst
>Rs.5,000/- to 10,000/- 50/- per inst
>Rs.10,000/- to 1 Lakh 100/- per inst
>Rs.1 Lakh 150/- per inst
Collection of Bills Up to Rs.10,000/ 200/- per inst Plus out
>Rs.10,000/- to 1 Lakh 15/- per ‘000 Min of
200/- pocket
>Rs. 1 Lakh 12/- per ‘000 Min expenses
1,500/- Max per bill
40,000/-
DD/Outstation Cheque Purchase Rs.500/- to 5,000/- 25/- per inst #
>Rs.5,000/- to 10,000/- 50/- per inst #
>Rs.10,000/- to 1 Lakh 100/- per inst #
>Rs.1 Lakh 150/- per inst #
# Plus Interest as applicable for clean OD will be charged
for the days bank is out of funds
Presentation of Usance Bills Rs. 200/-
Postal Charges Ordinary Post ->. 15/- Registered/Courier (Inland) -> 35/-
Inoperataive Account (BC 107/63 dt:07.07.13) Not Applicable
Charges for excess debit entries in SB Up to 10 Customer induced debit entries a month : Free
Beyond 10 Debit entries : 10/- per entry (Excluding
ATM/Internet)
Safe Custody Charges Account Opening Charges : Rs 400/-
a.Script (each) 50/- per script Min 200/- p.a.
b. Sealed cover (each) 200/- p.a per cover
c.Bank’s own Deposit Receipt FREE
d. Certificate of Holding 200/- per sheet issued in duplicate/ additional 100/- per copy
Collection of interest/dividend 2.75% Min 50/- per warrant
For warrant up to Rs. 50/- charges are discretionary
Charges for transfer of shares Rs. 100/- per transfer deed
Purchase/sale of shares/securities other than 2.75% Min Rs.250/- per transaction
under POA executed in favour of the Bank
Handling charges for purchase/sale of 2.75% Min Rs.250/- per transaction
shares/securities under POA executed in favour
of Bank

175
Redemption of Securities 2.75% Min Rs.250/- per transaction
Safe Deposit of Articles Smaller box 800/- p.a. per box
10X10X10cms
Smaller box 1,500/- p.a. per box
20X20X20cms
Smaller box 2,400/- p.a. per box
30X30X30cms
Bigger boxes @80 ps per cu cm Min
5,400/- p.a.
Min 50% charges to be recovered if kept for quarter or
part thereof
Solvency Certificate Individual Non-Individuals
Up to 1 Lakh Rs. 200/- 250/- per Lakh or part
>1 Lakh to 5 Rs. 500/- thereof Min 500/- &
Lakh Max 5,000/-
>5 Lakh Rs.1,000/-
Payment of Deposit receipts to another bank Charges applicable for remittances (DD/PSI) + Postages
Ledger Folio Charges Rs. 65/- per folio
Free folio allotted per year for average balance
Up to Rs. 25,000/- Nil >25,000/- to 50,000/- 3 >50,000/- to 1 lacs 5
>1 Lakh to 2 Lakh 10 >2 lakh All No folio charges for SB & RRB A/c
INTER-SOL Charges Free (ref Cir Letter No:2012-12/75 dt:02.07.2012)
Inter Sol Cash Deposit (HOBC No:105/193 dt:17.03.2012) No Charges
Inter Bank Cash Deposit (HOBC No:105/193 dt:17.03.2012) NEFT
Charges
Issue of Demand Draft for Rs.20,000/- and above invariably with account payee crossing only (HOBC
105/144 dt:22.11.2011)
Cash Handling Charges for CA/CC Deposit (Other SB a/c Packet Nil
than Personal Banking Segment, TDR,RD and Loan CC/ Up to 10 Free per Day
customers) OD/ >10 10/- per pkt (Min 100/-
CD packets Max 10,000/- per occasion)
Charges for deletion of deceased person’s name, Rs. 200/- per Company
change in name, etc. in respect of corporate a/cs
Photo Attestation Charges Rs. 100/- per occasion
Record copy of the cheque Up to 3 months old entries Rs. 40/-
Older entries subject to availability of 100/- per
the instrument copy
Interest Certificate Once : Free; Additional copies : Rs. 100/- per copy
Enquiries relating to more than 12 months old Rs. 200/- per item, subject to availability
records
Minimum Balance Charges CD Non Individuals/Individuals Rs. 300/- per
A/cs quarter
SB Cheque Book Rs.30/- p.m
Without cheque book Rs.15/- p.m
Pens Cheque Book Rs.10/- p.m
ione Without cheque book Rs. 5/- p.m
rs

Upcountry Branches for collection Share charges in ratio of 50:50, postage will be
actual
RTGS/NEFT charges (Discretion to customers for selection RTGS + Serv Tax NEFT +
between RTGS and NEFT – Cir Letter No:2011-12/128 dt. Serv Tax*
25.10.2011)
Time Varying Tarrif (Time of RTGS at the Upto NA Free
Branch) Rs.1,00,000/-
8.00 hrs 11.00hrs Nil Above Rs. NA Rs. 15/-*
1,00,000/-
upto Rs.
2,00,000/-

176
After 11.00 hrs 14.30 hrs Rs.1/- Above Rs. 2 Rs. 25/-+ applicable Rs. 25/-*
lacs & upto time varying tarrif sub
Rs. 5 lacs to Max Rs.30/-*
After 14.30 hrs 16.30 hrs Rs.5/- Above Rs. 5 Rs. 50/-+ applicable Rs. 25/-*
lacs time varying tariff sub
to Max Rs.55/-*
After 16.30 hrs Rs.10/
-
ECS – Credit Clearing – per entry/item Sponsor Bank Rs. 5.50/-; Min
Rs.2,500/-
ECS – Debit Clearing – per entry/item Sponsor Bank Rs. 4/-; Min
Rs.2,500/-
ECS Returned 100/- per instrument
Service Charges related to BU – Rural/ revised Charges for Agriculture Advances
Processing Charges Rural Branches Other Branches
Upto Rs. 50,000/- Nil Nil
Above Rs. 50,000/- upto Rs. 2 lakh Rs. 200/- Rs. 250/-
Above Rs. 2 lakhs upto Rs. 10 lakh Rs. 150/- per lakh Rs. 200/- per
lakh
Above Rs. 10 lakhs upto Rs. 1 Crore Rs. 175/- per lakh Rs. 250/- per
lakh
Above Rs. 1 Crore Rs. 200/- per lakh Rs. 250/- per
(Max Rs. 2 lakh) lakh (Max Rs. 3
lakh)
Charges upon review of Term Loan Rural Other Centre
Upto Rs. 50,000/- Nil Nil
Above Rs. 50,000/- upto Rs. 2 lakh Rs. 300/- Rs. 300/-
Above Rs. 2 lakhs upto Rs. 10 lakh Rs. 750/- Rs. 750/-
Above Rs. 10 lakhs upto Rs. 1 Crore Rs. 75/- per lakh Rs. 75/- per
lakh
Above Rs. 1 Crore Rs. 100/- per lakh Rs. 100/- per
(Max Rs. 1 lakh) lakh (Max Rs. 1
lakh)

Documentation Charges Rural Others

Upto Rs. 50,000/- Nil Nil
Above Rs. 50,000/- upto Rs. 2 lakh Rs. 500/- Rs. 500/-
Above Rs. 2 lakhs upto Rs. 10 lakh Rs. 2000/- Rs. 2000/-
Above Rs. 10 lakhs upto Rs. 50lakhs Rs. 3750/- Rs. 3750/-
Above Rs. 50 lakhs upto Rs. 1 Crores Rs. 5000/- Rs. 5000/-
Above Rs. 1 Crore upto Rs. 5 Crores Rs. 7500/- Rs. 7500/-
Above Rs. 5 Crores Rs. 20000/- Rs. 20000/-

Inspection Charges per year Rural Others

Upto Rs. 50,000/- Nil Nil
Above Rs. 50,000/- upto Rs. 2 lakh Rs. 200/- Rs. 200/-
Above Rs. 2 lakhs upto Rs. 10 lakh Rs.500/- Rs.500/-
Above Rs. 10 lakhs upto Rs. 1 Crore Rs.1000/- Rs.1000/-
Above Rs. 1 Crore upto Rs. 5 Crores Rs.2000/- Rs.2000/-
Above Rs. 5 Crores Rs. 3000/- Rs. 3000/-
Note – For sanction limit above Rs. 10 lakh, actual expenses to be recovered if they are higher than the
amount mentioned for each slab as above

Mortgage Charges (Equitable Mortgage) Rural Others

Upto Rs. 5 lakh Nil Nil
Above Rs. 5 lakh upto Rs.10 lakh Rs. 5,000/- Rs. 5,000/-
Above Rs. 10 lakhs less than Rs. 1 Crore Rs.10,000/- Rs.10,000/-
Rs. 1 Crore and above Rs.15,000/- Rs.15,000/-

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 Service Charges related to SME Advances (Rs.)
Range of Limits Processing Charges Documentation Inspection
(Including for New Term Loans) Charges Charges per visit
Rural & SU Urban & Metro Rural,SU,
Urban& Metro
From To Chs Max Chs per Max Chs Max Charges Rural Urban
per Chs lakh (Rs) (Rs) & SU &
lakh (Rs) Metro
0 50000 Nil 155/- Nil Nil 105/-
50000 2 lacs 130/- 155/- 310/- 105/- 155/-
2 lacs 10 lacs 130/- 815/- 155/- 920/- 1,530/- 155/- 310/-
10 lacs 25 lacs 155/- 2,750/- 205/- 4,075/- 2,250/- 310/- 510/-
25 lacs 100lac 155/- 7,640/- 205/- 9,170/- 3,670/- 410/- 615/-
s
100lac 500lac 205/- 75400/- 205/- 90,170/- 5,600/- 615/- 1,230/-
s s
Above 500 lacs 205/- 91700/- 205/- 153,000/- 15,300/- 1,230/- 2,550/-
Review of Term Rs.65/- per lac Rs.80/- per lac Max
Loans Max Rs.71,500/-
Rs.71,500/-
TEVS Fee to be charged at the rates as circulated by Technical Appraisal Department, HO from
time to time. Latest Circular HOBC:102/119 dt:19/09/08 & 105/79 dt:27.07.2011
Mortgage Fee
>25 lakhs upto 50 lakhs 4,100/- >50 lakhs 8,200/-
Charges for amendments/modification of sanction terms
Upto Rs. 1 Crore Nil Above Rs. 5 Crore upto Rs.50 Crores 30,600/-
Above Rs. 1 Crore upto Rs.5 10,200/- Above Rs. 50 Crores 51,000/-
Crores
N.B. – Service Charges in respect of “Sankalp SME” charges as applicable to Mid Corporate
and Large Corporate a/cs will be applicable which is exclusive of Service Tax
Service Charges on Retail Banking Advances
Scheme Charges
Star Home Loan Processing For Individuals-
Charges 0.25% of Loan amount Min. Rs.1000/- Max Rs.20000/-

BC 106/145
Dated
24.12.2012
Partnership Firms & Corporate Double that is applicable to Individualss
Borrowers
Rural Areas( loans availed 75% that applicable to individuals
from Rural Br)
Pre payment Since abolished w.e.f 16.12.2011 (Ref :HOBC :105/152 dt:19.12.2011)
Charges Floating Fixed Rate –Take over of A/c by other Bank/FI 0.65%
Rate p.a Max 2.25% of the o/s loan amount
-No Charges
Conversion Switch over from o/s balance for the remainign
Charges maturity of loan
i Fixed to Floating ROI 0.25% p.a.
I Floating to Fixed ROI 0.40% p.a.
i
For I & II above : Max Charge 2.10% of o/s balance
Star Mortgage Processing Loan One time @ 1% of loan Sanctioned amount Min
Loan Charges Rs. 5,000/- Max Rs.50,000/-
OD ( Not 0.50% of the sanctioned Reviewed limit Min
Reducible) Rs.5,000/- Max Rs.30,000/- on annual basis
OD (Reducible/ ) a) 0.50% of the S/L min Rs. 5,000/- and Max
Rs. 30,000/- on annual basis
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 b) 0.25% of the Reviewed limit Min 2,500/- and
15,000/- for subsequent years
Rural Areas i.e loans availed from Rural branches- 75% of normal
applicable charges
Mortgage General
Fee Limits upto Rs. 10 lacs Rs. 5,000/-
Limits exceeding Rs.10 lacs upto Rs. 10,000/-
Rs. 1 crore
No Mortgage Loans over Rs.100 lacs
BOI Loan against Processing Loan (Repayable One time @ 1% of loan Sanctioned amount Min
Property (BC Charges by Installment) Rs. 10,000/- Max Rs.50,000/-
No:106/28) OD ( Not 0.50% of the sanctioned Reviewed limit Min
Reducible) Rs.10,000/- Max Rs.30,000/- on annual basis
OD (Reducible/ ) c) 0.50% of the S/L min Rs. 10,000/- and Max
Rs. 30,000/- on annual basis
d) 0.25% of the Reviewed limit Min 5,000/-
and 15,000/- for subsequent years
Mortgage General
Fee Limits upto Rs. 10 lacs Rs. 5,000/-
Limits exceeding Rs.10 lacs upto Rs. 10,000/-
Rs. 1 crore
Over 1 Crore and up to 2 Crore Rs. 20,000/-
Star Personal Processing One time @ 2% of loan amount Min Rs.1,000/- Max Rs.10,000/-
Loan Charges
(BC No:106/3)
Star Pensioner Processing Pensioners One time @ 2% of loan amount Min Rs.500/- Max
Loan Charges Rs.2,000/-
(BC No:106/4) No processing charges for Senior Citizens (60 years and above)
Star Holiday Processing One time @ 2% of loan amount Min Rs.1,000/- Max Rs.10,000/-
Loan Charges
(BC No:106/11) Pensioners One time @ 2% of loan amount Min Rs.500/- Max
Rs.2,000/-
No processing charges for Senior Citizens (60 years and above)
Star IPO Processing 1% of limit sanctioned Min Rs.1,000/- Max Rs.5,000/- per account to
Charges be recovered at the time of sanction of limit and annual review
Star Vehicle Processing For Individuals-
Loan Charges 1.00% of Loan amount Max.Rs.10000/-
(BC No:106/146
Dated
24.12.2012) Partnership Firms & Corporate Double that is applicable to
Borrowers Individuals
Rural Areas i.e loans availed 75% that applicable to
from Rural branches individuals
Senior Citizens/Retired Employees of the Bank/Pensioners drawing
pension from our Bank – No processing Charges
Star Education Processing No processing Charges. However, if there is change of institution
Loan Charges wither in domestic studies or in foreign studies due to any reason, a
(BC No:106/29) processing fee of Rs. 250/- (Domestic Studies) & Rs. 500/- (Studies
Abroad) is permitted to be leviable. In respect of loans for foreign
study, letter of sanctioning may be issued for obtaining VISA, up on
recovery of Processing charges of Rs.100/-. However, this can be
returned if the actual loan availed
One time charges for any Deviations from the Scheme norms including
approval of courses outside scheme
Upto Rs. 4 lacs Rs. 500/-
Over Rs.4 lacs upto Rs.7.50 lacs Rs.1,500/-
Over Rs.7.50 lacs upto Rs.20 lacs Rs.3,000/-
Special Note:-
i) Waiver of 50% proposal processing charges on all retail loans to the account holders of Jai jawan

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 Salary Plus and BOI Salary Plus Schemes as per HOBC 105/28 dated 10.05.2011
ii) Processing charges waived for staff members as per HOBC 98/56 dated 29.06.2004
iii) No inspection charges on Retail Loans scheme. However, actual out of pocket expenses to be
recovered from the borrower.

Service Charges related to Large/Mid Advances

Processing Charges – Working Capital For WCFBL @Rs. 300/- per lac sub to Max of Rs. 10.00
(for New/review on Sanctioned Limit) lacs
For NFBL @50% of above sub to a Max of Rs. 5.00 lacs
Aggregate WC FBL/NFBL – overall Max cap of Rs.
15.00 lacs
Processing Charges – Term Loan (For 1.00% with a max cap of Rs. 100.00 lacs for project
New/Additional limits) related loans and Medium/Loang Term Loans
For Short Term and Demand Loans whose maturity is
not exceeding one year and Corporate Loans upto 3 years
Loan up to Rs. 25 Cr @1.00% Max Rs. 6.00
lacs
More than Rs. 25 Cr Rs 12.00 lacs
Annual Review of Term Loans including those Rs. 75/- per lakh or part thereof Max Rs.1,50,000/- (Chs
above Rs. 5 Cr also applicable for Short term and Corporate Loan)
Charges for Amendments/Modifications of Up to Rs. 50 Cr Rs. 75,000/-
Sanction Terms Above Rs. 50 Cr Rs.1,50,000/-
Lead Bank Charges ( to be charged on slab wise Upto Rs. 100 Crores @0.25% subject to a
basis on assessed WCFBL & NFBL for the Min Rs. 5.00 lacs and
consortium Max Rs. 20.00 lacs
Above Rs. 100 Crores @0.25% subject to a
Max Rs. 30.00 lacs
Note ! Lead Bank Charges will be recovered for Term
Loan also in addition to Processing Charges at flat rate as
under
Up to Rs. 100 Crores Rs. 5.00 lacs
Above Rs. 100 Crores Rs.10.00 lacs
Lead bank Charges for Term Loan shall be recoverable at
the time of original assessment and not on subsequent
annual review pertaining to same Term Loan. In case of
appraisal of Term Loan for sanction of additional term
Loan/restructuring of Term Loan, Lead Bank Charges to
be recovered
Documentation Charges Rs. 20,000/- flat rate
Inspection Charges per visit Rs. 5,000/-(per visit) + actual expenses
Charges for supplying copies of documents Nil
Charges for pledge godowns for each block of Rs. 150/-
10 transactions (above 100) or part thereof
Prepayment Charges on Term Loan 0.50% p.a applicable on amount prepaid for the residual
period of the loan on simple interest basis
Guarantees – Inland (for all Centres)- Commission Rates Exclusive of Service Tax
In lieu of Earnest Money Deposit/ Tender 0.75% per quarter or part thereof
Deposits/ Security Deposit/
To obtain Advance payments (generally 0.75% per quarter or part thereof
Exports)
To obtain mobilization Advance 0.75% per quarter or part thereof
( generally Domestic)
Towards Direct and Indirect Taxes to Govt., in 0.75% per quarter or part thereof
respect of specific txn
For Direct and Indirect Taxes disputes with Tax 0.75% per quarter or part thereof
Authorities
For Payment for Supplies/Services 0.75% per quarter or part thereof
made/rendered
For Binding/Tendering for Project Contracts 0.50% per quarter or part thereof
For Performance in terms of any agreed 0.50% per quarter or part thereof
180
Contract
For Securing Retention Amount 0.75% per quarter or part thereof
In Favour of Customs/Excise/Tax Authorities 0.75% per quarter or part thereof
towards Tax/Duties Payment etc
Favouring “COURTS” for release of Amounts 0.75% per quarter or part thereof
For Guaranteeing Loan repayments 0.75% per quarter or part thereof
Guarantees on behalf of NSE/BSE/ NCDEX Rs. 180/- + 1.00% p.a + S.Tax)
Members ( Commission rate with 40% cash
margin)
Letter of Credit (Inland)
At the time of opening
Usance charges
Usance upto 7 days 0.30%
7 days to 3 months 0.50%
Beyond 3 months 0.50% plus 0.25% p.m.
Commitment Charges – per quarter or part 0.30%
thereof
LC is enhanced/extended subsequently Same as opening subject to min Rs. 1,000/-
Amendment other than above Rs. 500/-
LC advising charges 0.10% per LC with a Min Rs. 500/- and Max Rs.1,500/-
and Rs. 500/- per amendment
LC Confirmation charges 0.30% per every quarter or part thereof Min Rs. 500/- and
usance charges as applicable
Advice of transfer in transferable LCs Rs. 500/- per advice of transfer and acceptance
commission at 0.30% Min Rs. 500/-
Negotiation Charges for Bills under LC Upto Rs. 5.00 lacs 2,000/- + Out of pocket
Above Rs. 5.00 lacs 3,500/- expenses and Discount
as applicable
Clean payment received under LC Nil
Charges for certifying invoices subsequent to Rs. 100/- per invoice
negotiation
Charges for accepting bills under LCs Nil
Charges for retirement of bills under LCs Nil
Charges for non payment and non acceptance of 0.20% of bill amount Min Rs. 500/-
bills on presentation/ on due date
Commitment Charges Less than 60% 0.40% p.a on unutilized
(Applicable to accounts with fund based limits portion
of Rs. 1 Crore and above in Large & Mid
Corporate verticals only (other verticals to be
exempted from this). Itg is levied on quarterly
basis with tolerance level of 30% of quarterly 60% and above No commitment charges
operating limit/drawing limit

Commercial Papers
Issuing Paying Bank Charges 0.50% p.a. of face value of CP issue
Charges for allotment redemption and CSDL NSDL
sale/purchase transactions
Account Maintenance 1,000/- p.a. 350/- p.a.
Charges per transaction per security – 275/- 350/-
Sale/Purchase
Charges for Rematerialisation per request 30/- 30/-
Charges for earmarking limits for CP – 100% 1.00% p.a. (in addition to applicable commitment
charges)
Earmarking of Limits Rs. 10,000/- p.a. per Branch
Equitable Mortgage Charge Single/First Mortgage will have Mortgage charges of
Charges to be levied both for Original and Rs.20,000/- and subsequent Mortgage Charges in case of
extension of mortgages (Ref Cir Letter No:2011- creation/extension of multiple mortgages in the same
12/160 dt:08.12.2011) account to be recovered at Rs. 10,000/- each for Mid &
Large Corporate Branches

181
Notes/Clarification :
Commission on issuance of Guarantees with higher Cash Margin : Existing reduced commission rates based
on the extent of cash margin availability as per Branch Circulars No. 95/8 dated 14.05.2000 and No:96/33
dated 05.06.2002 would continue.
Issuance of NOC : A flat charge of Rs.15,000/- is proposed to be levied at the time of issuing NOC for
ceding first/second charge/other purpose in respect of accounts having credit limit of Rs. 1 Crore and above.
Discretionary Powers : Discretionary Powers for giving concessions in service charges related to credit as
advised in Branch Circulars No. 94/177 dated 19.01.2001 and 100/83 dated 22.08.2006 would continue.
Delegation regarding waiver/concession of commitment charges : Authority to waive or reduce commitment
charges in deserving cases rests with the executive one level above the sanctioning authority with a
minimum level of General Manager. In case of limits falling within authority of Chairman and Managing
Director or M.Com, such authority rests with the Executive Director.
Service Tax as applicable to be recovered separately in addition to the charges mentioned hereinabove.
Ref: HOBC :106/79 dt:31.08.2012, 105/81 dt:09.08.2011/;105/193 dt:17.03.2012; 105/144 dt:22.11.2011;
Cir Letter : 2011-12/160 dt:08.12.2011 ; 2011-12/128 dt:25.10.2011)

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“TEAM SANDIPANI”
Relationship beyond training…

183