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    Analisis Proses Pembelajaran Organisasi Sebagai Pembentukan Kompetensi Inti PT Garuda Indonesia

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    iamnimo 219
    This document analyzes the organizational learning process at PT Garuda Indonesia, Indonesia's national airline company. It aims to identify PT Garuda's organizational learning process and formulate its core competencies. The research found that PT Garuda has resources like airplanes, maintenance infrastructure, training programs, and qualified human resources. Through organizational learning, it has developed core competencies in aircraft maintenance services. However, its core airline operations business still needs improvement. The analysis recommends PT Garuda continuously learn and develop new competencies to adapt to future conditions, establish internal customer satisfaction, and make fundamental changes to strengthen its market leadership.

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    Analisis Proses Pembelajaran Organisasi Sebagai Pembentukan Kompetensi Inti PT Garuda Indonesia

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    iamnimo 219
    48 views2 pages
    This document analyzes the organizational learning process at PT Garuda Indonesia, Indonesia's national airline company. It aims to identify PT Garuda's organizational learning process and formulate its core competencies. The research found that PT Garuda has resources like airplanes, maintenance infrastructure, training programs, and qualified human resources. Through organizational learning, it has developed core competencies in aircraft maintenance services. However, its core airline operations business still needs improvement. The analysis recommends PT Garuda continuously learn and develop new competencies to adapt to future conditions, establish internal customer satisfaction, and make fundamental changes to strengthen its market leadership.

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    pdf_abstrak-100550

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    This document analyzes the organizational learning process at PT Garuda Indonesia, Indonesia's national airline company. It aims to identify PT Garuda's organizational learning process and formulate its core competencies. The research found that PT Garuda has resources like airplanes, maintenance infrastructure, training programs, and qualified human resources. Through organizational learning, it has developed core competencies in aircraft maintenance services. However, its core airline operations business still needs improvement. The analysis recommends PT Garuda continuously learn and develop new competencies to adapt to future conditions, establish internal customer satisfaction, and make fundamental changes to strengthen its market leadership.

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    48 views2 pages

    Analisis Proses Pembelajaran Organisasi Sebagai Pembentukan Kompetensi Inti PT Garuda Indonesia

    Uploaded by

    iamnimo 219
    This document analyzes the organizational learning process at PT Garuda Indonesia, Indonesia's national airline company. It aims to identify PT Garuda's organizational learning process and formulate its core competencies. The research found that PT Garuda has resources like airplanes, maintenance infrastructure, training programs, and qualified human resources. Through organizational learning, it has developed core competencies in aircraft maintenance services. However, its core airline operations business still needs improvement. The analysis recommends PT Garuda continuously learn and develop new competencies to adapt to future conditions, establish internal customer satisfaction, and make fundamental changes to strengthen its market leadership.

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    Universitas Indonesia Library >> UI - Tesis (Membership)

    Analisis proses pembelajaran organisasi sebagai pembentukan


    kompetensi inti PT Garuda Indonesia
    Deskripsi Dokumen: http://lib.ui.ac.id/bo/uibo/detail.jsp?id=100550&lokasi=lokal
    ------------------------------------------------------------------------------------------
    Abstrak

    The global industry development requires the business players always be


    ready for any challenges, able to increase their sustainable profit. Especially, in
    the airlines industry, such as PT. Garuda Indonesia, the company shall always
    be innovative and creative in catching up the opportunities to maintain its
    competitive advantage in the international market.
    <br><br>
    Facing the competitive market in the airlines industry, PT. Garuda
    Indonesia in 1999 implemented the corporate restructuring as its efforts to
    increase the organizational functions. One of the effective organizational
    functions is combining the rigorous controlling with decentralization to maintain
    the corporate core values. This opinion supports that the corporate core value is
    the basic development through the sustainable organizational learning to be
    competitive final product.
    <br><br>
    This research analyzes the organizational learning process in PT. Garuda
    Indonesia. The problem is how to identify the organizational learning process in
    the formulation of core competencies PT. Garuda Indonesia. ln details, the
    objective of the study is to analyze the resources and the ability to giving
    contribution for fomrrulation of core competencies, to analyze organizational
    learning system from 5 subsystem by Marquardt approach, to analyze what the
    core competencies itself by Hamel & Prahalad theory and internal services
    quality from working environment prespective.
    <br><br>&#65279;
    This research is descriptive research, i.e. research of independent
    variable without any comparison or combining with other variables without any
    comparison or combining with other variables. The location is in the whole
    business units and subsidiary of PT. Garuda Indonesia in Jakarta area, with the
    number of sampling is 100 employees proportionally. The analysis result of
    organizational leaming process profile, so that it can give contribution on
    potential resources to be the competitive final product.
    <br><br>
    PT. Garuda Indonesia resources (core values) consist of airplane,
    infrastructure to airplane maintenance, training and development. PT. Garuda
    Indonesia also has qualified human resources, such as pilot, people who
    maintain the airplane, infomation technology and sustainable financial
    resources. All of the resources are well-managed and itegrated and through its
    learning are able to form the core competencies, and finally can be compete in
    international market, especially in plane maintenance services. Meanwhile, the
    other services still have to be well-developed, especially in the airline operation
    core business.
    <br><br>
    Generally, PT. Garuda Indonesia have the infrastructure, such as well
    working environment, including effective communication among the employees,
    both vertically and horizontally, but there is lack of coordination among the
    business units. A comfort working environment supports the employees
    perfomance. it shows that PT. Garuda Indonesia has given the best internal
    services to create employees satisfaction, and automatically it influences the
    corporate profit.
    <br><br>
    This core competencies analysis can formulate good organizational
    learning, so that it is valuable in giving creative and innovative contribution to be
    a competitive final product. The analysis that formulated by fourth-quadrant
    matrix approach is found that only mega opportunities has not fulfilled, which is
    new competencies in new market to face the future conditions. Generally, PT.
    Garuda Indonesia has positioned its business units and subsidiary in other
    opportunities in agenda quadrant of core competencies.
    <br><br>
    Based on the results of this study, the writer is willing to give nomartive
    recommendations, such as: the initial organization learning process that
    implemented by corporate is well-being, so that in fomulation of core
    competencies and competitive final product needs continuous learning. The
    ultimate phase is top management always encouraging the employees as
    individual to increase their knowledge and skill, both formally and infomalIy, tacit
    and explicit knowledge creating.
    <br><br>
    ln order to achieving PT. Garuda Indonesia cision to be world class
    airways, it is necessary to establish the internal customer satisfaction, for
    example give broad opportunity to learn and enhance the employee skill, welfare
    improvement, integrating the system with human resources development.
    <br><br>
    PT. Garuda Indonesia needs to identify the new core competencies with a
    creative and innovative learning continuously, and also makes the fundamental
    changes to be the the leader in the market, and develops its market share that
    will increase corporate profit in the future.

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