SteelConnect™ EX Hardware Guide

Models EX580, EX780, and EX3080

December 2019
© 2020 Riverbed Technology, Inc. All rights reserved.

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Contents

Welcome.................................................................................................................................................................... 3
About this guide.............................................................................................................................................. 3
Document conventions ................................................................................................................................ 3
Documentation and release notes ............................................................................................................. 3
Contacting Riverbed ......................................................................................................................................4

1 - SteelConnect EX Overview.............................................................................................................................. 5
Hardware and software requirements ....................................................................................................... 5
SteelConnect EX component requirements ..................................................................................... 5
Ethernet network compatibility ........................................................................................................... 5
Firewall requirements.............................................................................................................................6
SNMP-based management compatibility..........................................................................................6
EX580 and EX780 specifications.................................................................................................................6
EX580 and EX780 port assignments ...................................................................................................6
Front panel LEDs and buttons ..............................................................................................................8
Back panel ..............................................................................................................................................10
Power and technical specifications ..................................................................................................10
Environmental specifications ............................................................................................................. 11
EX3080 specifications ................................................................................................................................. 11
EX3080 port assignments ................................................................................................................... 11
Front panel LEDs and buttons ............................................................................................................ 13
Back panel LEDs .................................................................................................................................... 14
Power and technical specifications .................................................................................................. 15
Environmental specifications ............................................................................................................. 16

2 - Rack Mounting Desktop SteelConnect EX580, EX780, and 1U EX3080 Appliances.......................... 17

Rack installation safety guidelines ............................................................................................................ 17
Required tools and equipment.................................................................................................................. 18
Before you begin .......................................................................................................................................... 18
Rack mounting desktop SteelConnect EX580 and EX780 desktop appliances ............................. 19
Rack mounting 1U SteelConnect EX3080 appliances ........................................................................ 20

Contents | 1
3 - Replacing SteelConnect 1U EX3080 Components ..................................................................................23
Required tools ...............................................................................................................................................23
Removing the chassis cover ......................................................................................................................23
Replacing the disk drives ............................................................................................................................25
Before you begin...................................................................................................................................25
Replacing the HDDs in the 1U EX3080 appliance .........................................................................25
Replacing power supply units....................................................................................................................26
Replacing memory modules......................................................................................................................28
Replacing fans .............................................................................................................................................. 30

2 | Contents
Welcome

About this guide

This guide describes the SteelConnect EX580, EX780, and EX3080 appliances. It provides rack mount
instructions, component replacement instructions for the EX3080, and appliance specifications.

Document conventions
This guide uses the following standard set of typographical conventions.

Convention Meaning

italics Within text, new terms and emphasized words appear in italic typeface.

boldface Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.

Courier Code examples appear in Courier font:

amnesiac > enable
amnesiac # configure terminal

<> Values that you specify appear in angle brackets: interface <ip-address>

[] Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]

{} Elements that are part of a required choice appear in braces: {<interface-name> | ascii <string>
| hex <string>}
| The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe
symbol is used in conjunction with braces or brackets; the braces or brackets group the
choices and identify them as required or optional: {delete <filename> | upload <filename>}

Documentation and release notes

The most current version of all Riverbed documentation can be found on the Riverbed Support site at
https://support.riverbed.com.

See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and
common error messages. You can browse titles or search for keywords and strings. To access the
Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.

Each software release includes release notes. The release notes list new features, known issues, and fixed
problems. To obtain the most current version of the release notes, go to the Software and
Documentation section of the Riverbed Support site at https://support.riverbed.com.

Welcome | 3
Contacting Riverbed

Examine the release notes before you begin the installation and configuration process.

Contacting Riverbed
This section describes how to contact departments within Riverbed.

• Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed
Support or your channel partner who provides support. To contact Riverbed Support, open a
trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1
415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
• Professional services - Need help with planning a migration or implementing a custom design
solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://
www.riverbed.com/services/index.html.
• Documentation - Have suggestions about Riverbed’s online documentation or printed materials?
Send comments to techpubs@riverbed.com.

4 | Welcome
 1
SteelConnect EX Overview

This chapter provides the hardware and software requirements and technical specifications for the
SteelConnect EX appliances. It includes these sections:

• “Hardware and software requirements” on page 5

• “EX580 and EX780 specifications” on page 6
• “EX3080 specifications” on page 11

Hardware and software requirements

This section describes the hardware and software requirements for SteelConnect EX.

SteelConnect EX component requirements

Riverbed component Hardware and software requirements

SteelConnect EX software version SteelConnect EX requires version 16.1R2S10.1.

SteelConnect EX appliance rack The SteelConnect EX580 and EX780 appliances are desktop
models.
The SteelConnect EX3080 appliance requires a 19-inch
(483 mm) four-post rack.

SteelConnect EX virtual machine SteelConnect EX requires a deployed virtual machine. The virtual
deployment requires an Intel CPU that is Sandy Bridge or later.
SteelConnect EX supports:
• VMware VSphere ESXi 5.1 and later
• KVM—RHEL/CentOS 6.4, Ubuntu 12.04, 14.04
• Xen
• Hyper-V

Ethernet network compatibility

SteelConnect EX supports:

• Virtual Wire support, 802.1Q (VLAN tagging)

• 802.3ad Link Aggregation (LACP)—active or standby

SteelConnect EX Overview | 5
EX580 and EX780 specifications

• 802.1ag CFM (connectivity and fault management)

Firewall requirements
Seamless connectivity must be enabled between SteelConnect EX elements across intermediary
firewalls and routing elements for the following ports.

Protocol and port number Purpose

UDP 4790 VXLAN communication between the SteelConnect EX FlexVNF

hub, branch, and controller.

UDP 500 and 4500 IKE/IPsec protocol.

NETCONF 2022 NETCONF SSH from SteelConnect EX Director to Versa FlexVNF.

TCP 4000 Service to allow SteelConnect EX Director to execute network

utilities such as ping and traceroute.

TCP 3000, 3001, 3002 High availability (HA) between FlexVNF instances, if HA nodes
exist and are configured.

IPsec ESP 50 Encapsulating security payload (ESP).

User defined protocol/port User defined port-number/protocol on the SteelConnect EX

Analytics server for receiving logs.

SNMP-based management compatibility

SteelConnect EX provides support for SNMPv1, SNMPv2, and SNMPv3.

EX580 and EX780 specifications

This section describes the port assignments, LEDs, buttons, and technical and environmental
specifications for the desktop SteelConnect EX580 and EX780 appliances. It includes these sections:
• “EX580 and EX780 port assignments” on page 6
• “Front panel LEDs and buttons” on page 8
• “Back panel” on page 10
• “Power and technical specifications” on page 10
• “Environmental specifications” on page 11

EX580 and EX780 port assignments

This section describes the default port assignments for the EX580 and EX780 as they are shipped with
out-of-the-box (OOTB) features and functionalities. It also describes how the port assignments change
after the initial configuration is performed.

The SteelConnect EX580 and EX780 appliances are shipped with these initial port assignments:

• Port 1 management port - The port used for out-of-band management.

6 | SteelConnect EX Overview
 EX580 and EX780 specifications

• Port 2 WAN port - The WAN uplink that connects to the SteelConnect EX Controller and downloads
the configuration.
• Port 3 LAN port - The LAN uplink that you connect to your computer so that you can connect to
the onboarding GUI.

Important: You must set the console port baud rate to 115200 on your terminal application. If you do not use the
correct baud rate of 115200, the appliance will not connect via the console port.

Figure 1-1. EX580 and EX780 default OOTB port assignments

After you download the configuration from the SteelConnect EX Controller and the appliance reboots,
the port assignments for ports 2 to 8 change. They can become WAN, LAN, interconnect, or unassigned
ports. For example, the LAN port (port 3) that you used to connect to the GUI can become a WAN port.
(You must disconnect your laptop and recable it appropriately).
Figure 1-2. EX580 and EX780 port assignments after initial configuration and connection to the GUI

SteelConnect EX Overview | 7
EX580 and EX780 specifications

This table summarizes the port assignments on front of the appliance

Front port assignments Status

Port 1 ships as Management Left LED = Link

Link = On (Solid green)
Activity = Blinks green
Right LED = Speed
10 Mbps data rate = Off
100 Mbps data rate = Green
1000 Mbps data rate = Amber

Port 2 ships as WAN uplink Left LED = Link

Important: The WAN uplink Link = On (Solid green)
that downloads the Activity = Blinks green
configuration from the
SteelConnect EX Controller. Right LED = Speed
After the initial configuration,
this port can become a WAN, 10 Mbps data rate = Off
LAN, interconnect, or an 100 Mbps data rate = Green
unassigned port. 1000 Mbps data rate = Amber

Port 3 ships as LAN uplink Left LED = Link

Important: The LAN uplink is Link = On (Solid green)
where you connect your laptop Activity = Blinks green
which in turn connects to the
onboarding GUI. After the initial Right LED = Speed
configuration, this port can
become a WAN, LAN, 10 Mbps data rate = Off
interconnect, or an unassigned 100 Mbps data rate = Green
port. 1000 Mbps data rate = Amber

Ports 4-8 Unassigned. These ports can be assigned as WAN, LAN, or interconnect ports.

Ports 9-10 SFP+ ports. These ports can be assigned as WAN, LAN, or interconnect ports.

Front panel LEDs and buttons

Figure 1-3 illustrates the LEDs and buttons on the front panel of the appliance.

Important: You must set the console port baud rate to 115200 on your terminal application. If you do not use the
correct baud rate of 115200, the appliance will not connect via the console port.

Figure 1-3. EX580 and EX780 front panel LEDs and buttons

8 | SteelConnect EX Overview
 EX580 and EX780 specifications

This table summarizes the front LEDs and buttons.

Front LEDs and buttons Status

Power button LED On = Blue (system is turned on)

Sleep State = Yellow (system is in S5 sleep state)
Off = No light (power is off)

System LEDs The combination of LED 1 and LED 2 defines the system state:
LED 1
Power = Green
LED 2 Status (for details, see “System LED 2 status” on page 9):
Connecting/Reconnecting = Blinks green
Connected = Green
Error (WAN IP) = Blinks yellow
LED 3-4
Default is off.

Reset button Press for five seconds to restore the factory defaults.

Console port (RJ45) You must set the console port baud rate to 115200 on your terminal
application. If you do not set the correct baud rate of 115200, the
appliance will not connect via the console port.

USB ports v3.0 1 - USB Type A port

1 - USB Type C port

System LED 2 status

This table describes the system LED 2 status states in detail.

Code Name Definition Sequence Repeats

1 Blank Not applicable. — No

2 CONNECTING Appliance for which staging is done. In G1-P1G1-P1G1-P1G1 Yes

initial attempt to establish IKE-based
IPsec connection to the Controller. This
is a transient state.

3 RECONNECTING When an IPsec tunnel to the Controller G1-P1G1-P1G1-P1G1 Yes

goes down, the appliance is in this state
until an IKE-based IPsec connection to
the Controller is achieved.

4 ERR-WAN-IP Unused code. R1-P1R1 Yes

5 WANLINK-IP-UP Transient condition after the branch G1-P1G1 No

device is assigned an IP address for the
WAN interface from the DHCP server. It
then transitions to a CONNECTING state
to connect to the Controller.

6 ERR-IKE-TIMEOUT Unused code. R1-P1R1-P1R1-P1R1 Yes

SteelConnect EX Overview | 9
EX580 and EX780 specifications

Code Name Definition Sequence Repeats

7 CONNECTED Appliance (for which staging is G120 Yes

complete) has established an IKE-based
IPsec connection to the Controller.

8 APPS-DOWN Unused code. R120 Yes

Legend
• R <nseconds> = Yellow for n-seconds
• G <nseconds> = Green for n-seconds
• P <nseconds> = Pause for n-seconds
• — = LED off

Back panel
Figure 1-4 illustrates the back panel of the appliance.
Figure 1-4. Back panel

This table summarizes the buttons on the back of the appliance.

Button Description

Power switch Press to turn on the system.

Power and technical specifications

This table summarizes the power and technical specifications for the systems.

Specification EX580 EX780

Form factor Desktop Desktop

Power (WATTS) (typical) 37 W 60 W

VA 48 78
(max)

BTU 128 BTU 205 BTU

RAM 16 GB 16 GB

Hard disk 1 x 1T 2.5” HDD 1 x 1T 2.5” HDD

10 | SteelConnect EX Overview
 EX3080 specifications

Specification EX580 EX780

Dimensions 12.25 x 13.75 x 1.73 in. 12.25 x 13.75 x 1.73 in.

(31.12 x 34.93 x 4.4 cm) (31.12 x 34.93 x 4.4 cm)

Weight (without packaging) 5.5 lb (2.5 kg) 6 lb (2.7 kg)

Voltage frequency 100—240V/2.5 A 100—240V/2.5 A

50—60 Hz 50—60 Hz

PSU 1 x Internal, 200 W 1 x Internal, 200 W

100—240 VAC/2.5A, 50—60 Hz 100—240 VAC/2.5A, 50—60 Hz

Onboard ports/max # ports 10 10

Environmental specifications
This table summarizes the environmental requirements for the appliances.

Specification EX580 desktop EX780 desktop

Operating acoustic 45 dBA Sound pressure (typical) 45 dBA Sound pressure (typical)

Temperature (operating) 0°—45° C 0°—45° C

32°—113° F 32°—113° F

Temperature (storage) -40°—65° C -40°—65° C

-40°—149° F -40°—149° F

Relative humidity 20%—80% noncondensing 20%—80% noncondensing

Storage humidity 10%—95% noncondensing 10%—95% noncondensing

EX3080 specifications
This section describes the port assignments, LEDs, buttons, and technical and environmental
specifications for the 1U SteelConnect EX3080 appliance. It includes these sections:

• “EX3080 port assignments” on page 11

• “Front panel LEDs and buttons” on page 13
• “Back panel LEDs” on page 14
• “Power and technical specifications” on page 15
• “Environmental specifications” on page 16

EX3080 port assignments

This section describes the SteelConnect EX3080 default port assignments, as they are shipped with out-
of-the-box (OOTB) features and functionalities. It also describes how the port assignments change after
the initial configuration is performed.

When the SteelConnect EX3080 is shipped it has these initial port assignments:

• Port 1 management port - The port used for out-of-band management.

SteelConnect EX Overview | 11
EX3080 specifications

• Port 2 WAN port - The WAN uplink that connects to the SteelConnect EX Controller and downloads
the configuration.
• Port 3 LAN port - The LAN uplink that you connect to your computer so that you can connect to
the onboarding GUI.

Important: You must set the console port baud rate to 115200 on your terminal application. If you do not use the
correct baud rate of 115200, the appliance will not connect via the console port.

Figure 1-5. EX3080 default OOTB port assignments

After you download the configuration from the SteelConnect EX Controller and the appliance reboots,
the port assignments for ports 2 to 8 change. They can become WAN, LAN, interconnect, or unassigned
ports. For example, the LAN port (port 3) that you used to connect to the GUI can become a WAN port.
(You must disconnect your laptop and recable it appropriately).
Figure 1-6. EX3080 port assignments after initial configuration and connection to the GUI

12 | SteelConnect EX Overview
 EX3080 specifications

This table summarizes the port assignments on the front of the appliance.

LED or button Description

Port 1 ships as the Left LED

management port Link = Green
Activity = Blinks green
Right LED
10 Mbps data rate = No Light (with link on left LED)
100 Mbps data rate = Green
1000 Mbps data rate = Yellow

Port 2 ships as the WAN port Left LED

Link = Green
Important: The WAN uplink
that downloads the Activity = Blinks green
configuration from the Right LED
SteelConnect EX Controller.
After the initial 10 Mbps data rate = No Light (with link on left LED)
configuration, this port can 100 Mbps data rate = Green
become a WAN, LAN, 1000 Mbps data rate = Yellow
interconnect, or an
unassigned port.
Port 3 ships as LAN uplink Left LED
Link = Green
Important: The LAN uplink is
where you connect your Activity = Blinks green
laptop which in turn Right LED
connects to the onboarding
GUI. After the initial 10 Mbps data rate = No light (with link on left LED)
configuration, this port can 100 Mbps data rate = Green
become a WAN, LAN, 1000 Mbps data rate = Yellow
interconnect, or an
unassigned port.
Ports 4-8 Unassigned. These ports can be assigned as WAN, LAN, or interconnect ports.

Ports 9-12 SFP+ ports. These ports can be assigned as WAN, LAN, or interconnect ports.

Front panel LEDs and buttons

Figure 1-7 illustrate the LEDs and buttons on the front panel of the appliance.

Important: You must set the console port baud rate to 115200 on your terminal application. If you do not use the
correct baud rate of 115200, the appliance will not connect via the console port.

Figure 1-7. EX3080 front panel LEDs and buttons

SteelConnect EX Overview | 13
EX3080 specifications

This table summarizes the LEDs and buttons on the front of the appliance.

LED or button Description

Power On/Off button and On = Blue (System is turned on.)

Integrated LED Sleep State = Yellow (System is in S5 sleep state.)
Off = No light (Power is off.)

System LEDs The combination of LED 1 and LED 2 defines the system state:
LED 1
Power = Green
LED 2 Status (for details, see “System LED 2 status” on page 9):
Connecting/Reconnecting = Blinks green
Connected = Green
Error (WAN IP) = Blinks yellow
LED 3-4
Default is off.

Reset button Press for five seconds to restore the factory defaults.

Console port (RJ45) You must set the console port baud rate to 115200 on your terminal application. If
you do not use the correct baud rate of 115200, the appliance will not connect via
the console port.

USB Ports v3.0 1 - USB Type A port

1 - USB Type C port

Back panel LEDs

Figure 1-8 illustrates the back of the appliance.
Figure 1-8. EX3080 back panel

14 | SteelConnect EX Overview
 EX3080 specifications

This table summarizes the status lights on the back of the appliance.

LED/button Description

HDDs Activity LED (upper light)

Activity = Blinks green (drive present, with activity.
Status LED (lower light)
Failed Disk = Solid amber

Power supply LEDs Power On and Healthy = Green

Standby = 1 Hz blinks green
Power Off = Off
Unplugged or power lost but second power supply has power = Amber (for
about 5 seconds) then turns Off.
Power on with warning = 1 Hz blinks amber (Indicates high temperature, high
power, high current, or slow fan.)

Power and technical specifications

This table summarizes the power and technical specifications for the appliance.

Specification EX3080

Form factor 1U rack mountable unit

Power (WATTS) (typical) 70 W

VA (max) 90 V

BTU 242 BTU

RAM 24 GB

HDD 1 x 1 TB (Second HDD not used by the system.)

Dimensions 15.25 x 17.24 x 1.73 in.

38.74 x 48.3 x 4.4 cm

Weight (without packaging) 27 lb (12.25 kg)

Voltage 100—240 V
PSU 2 x hot-swappable/redundant, 550 W
W = 100—240 VAC/7.1/3.4A, 47-63 Hz

PCIe expansion slots 1 FHFL (full height/full length)

7.6” (19.3 cm) maximum length

Ports/maximum # 12 (on-board) / 16 (with add-on card)

Rail information Mounting rail included

SteelConnect EX Overview | 15
EX3080 specifications

Environmental specifications
This table summarizes the environmental requirements for the appliance.

Specification EX3080

Operating acoustic 45 dBA Sound pressure (typical)

Temperature (operating) 0°—45° C

32°—113° F

Temperature (storage) -40°—65° C

-40°—149° F

Relative humidity 20%—80% noncondensing

16 | SteelConnect EX Overview
 2
Rack Mounting Desktop SteelConnect
EX580, EX780, and 1U EX3080 Appliances
This chapter describes how to install SteelConnect EX580, EX780, and 1U EX3080 appliances in a
standard rack. It includes these sections:

• “Rack installation safety guidelines” on page 17

• “Required tools and equipment” on page 18
• “Before you begin” on page 18
• “Rack mounting desktop SteelConnect EX580 and EX780 desktop appliances” on page 19
• “Rack mounting 1U SteelConnect EX3080 appliances” on page 20

Rack installation safety guidelines

When installing the appliance in a rack, follow these guidelines:

• Do not attempt to service the EX580 and EX780 appliances. This sealed unit contains no user-
serviceable parts or adjustments. Do not open or tamper with the power supply.
• Carefully inspect the work area in which the appliance will be located to ensure against hazards
such as damp floors, ungrounded power extension cords, and missing ground connections.
• Before you connect the appliance to power, locate the power OFF switch on the appliance and
locate the main circuit breaker for the room in which the appliance is installed. If an electrical
accident occurs, turn power OFF immediately.
• Before operating the appliance, ensure that external power sources comply with the requirements.
• Ensure that the ampere rating of all equipment plugged into wall outlets does not exceed the
capacity of the outlet.
• If you require an extension cord, ensure that the ampere rating of all equipment plugged into the
extension cord does not exceed the cord’s ampere rating.
• If the appliance is exposed to moisture or condensation, disconnect it from the power source
immediately and obtain service assistance.
• If the appliance exhibits unexpected behavior, such as smoking or becoming extremely hot,
disconnect it from the power source immediately and then obtain service assistance. Do not block
or cover the openings to the appliance.
• Never push objects of any kind through openings in the appliance. Dangerous voltages might be
present.

Rack Mounting Desktop SteelConnect EX580, EX780, and 1U EX3080 Appliances | 17

Required tools and equipment

• Do not use conductive foreign objects; they can produce a short circuit and cause fire, electric
shock, or damage to your appliance.
• Observe local occupational health and safety requirements and guidelines for manual materials
handling.
• The rack can’t have solid or restricted airflow doors. You must use a mesh door on the front and
back of the rack or remove the doors to ensure adequate airflow to the appliance.
• The rack width and depth must allow for proper serviceability and cable management.
• Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can
damage the appliance.
• Models EX580 and EX780 are designed for the desktop. If you install them in a rack, do not place
equipment on top of the appliance as it restricts airflow and might cause damage to the appliance.
• Verify that the AC power supply branch circuit that provides power to the rack isn’t overloaded.
Overload power increases the risk of personal injury, fire, or damage to the appliance. The total rack
load should not exceed 80 percent of the branch circuit rating. Consult the electrical authority
having jurisdiction over your facility wiring and installation requirements.
• Do not install the appliance in or near a plenum, air duct, radiator, or heat register.
For detailed safety information, see the Safety and Compliance Guide.

Required tools and equipment

You need the following tools and equipment to mount the appliance in a rack:

• A standard Telco-type rack

• A standard Phillips-head screwdriver
• The enclosed screw kit
• The enclosed brackets (if needed)
If your appliance is missing any components, contact Riverbed Support for replacement parts at
https://support.riverbed.com.

Before you begin

Before you begin the installation process:

• Unplug the AC power cords.

• Remove all external devices and connectors.
• If your rack has square holes, use the included square post-hole adapters.

Caution: Desktop appliances are designed for side-to-side airflow. If you install these appliances in a rack, do not
place objects on the sides of the appliance; it restricts airflow and can damage the appliance.

18 | Rack Mounting Desktop SteelConnect EX580, EX780, and 1U EX3080 Appliances

 Rack mounting desktop SteelConnect EX580 and EX780 desktop appliances

Rack mounting desktop SteelConnect EX580 and EX780 desktop

appliances
This section describes how to rack mount SteelConnect EX580, EX780 desktop appliances in a rack. You
can mount the desktop appliances in a rack using two ear brackets. The ear brackets are included with
the accessory kit for the EX580 and EX780 desktop appliances.

To install the EX580 and EX780 desktop appliances

1. Carefully lift the appliance out of the shipping carton.

2. Mount the ear brackets onto each side of the chassis using the four screws that are included in the
kit. (See Figure 2-1.)
Figure 2-1. Mounting ear brackets on the desktop appliance

Rack Mounting Desktop SteelConnect EX580, EX780, and 1U EX3080 Appliances | 19

Rack mounting 1U SteelConnect EX3080 appliances

3. Slide the appliance into the rack and secure the ear brackets using four screws.
Figure 2-2. Installing the desktop appliance in a rack

Note: The desktop appliance must be installed in a front mount position.

4. Apply power by connecting the power cord from the AC inlet to the power source.

Rack mounting 1U SteelConnect EX3080 appliances

This section describes how to rack mount the 1U SteelConnect EX3080 appliances.

To rack mount the 1U EX3080 appliance

1. Mount the ear brackets onto each side of the chassis using the screws that are included in the
accessory kit. Each ear bracket requires four screws.
Figure 2-3. Mounting the ear brackets

20 | Rack Mounting Desktop SteelConnect EX580, EX780, and 1U EX3080 Appliances

 Rack mounting 1U SteelConnect EX3080 appliances

2. Secure the chassis to the rack with the four screws included in the accessory kit.
Figure 2-4. Securing the appliance to the rack

3. From the back of the rack, slide the rail onto the appliance. Make sure the center of the rail aligns
with the center-screws on the side of the appliance.
Figure 2-5. Securing the rails on to the appliance

Rack Mounting Desktop SteelConnect EX580, EX780, and 1U EX3080 Appliances | 21

Rack mounting 1U SteelConnect EX3080 appliances

4. Facing the back of the rack, attach the four screws on each side of the appliance to the back of the
rack.
Figure 2-6. Attaching the screws to the back of the rack

22 | Rack Mounting Desktop SteelConnect EX580, EX780, and 1U EX3080 Appliances

 3
Replacing SteelConnect 1U EX3080
Components
This chapter describes how to replace components in the SteelConnect EX3080 appliance. It includes
these sections:

• “Required tools” on page 23

• “Removing the chassis cover” on page 23
• “Replacing the disk drives” on page 25
• “Replacing power supply units” on page 26
• “Replacing memory modules” on page 28
• “Replacing fans” on page 30

Required tools
You need the following tools and equipment to replace appliance components:

• You must use approved components for the appliance to function properly. Installation of
unapproved components will result in boot failure. To order components, contact Riverbed Support
at https://support.riverbed.com.
• When you replace appliance components, you must wear a grounded ESD antistatic strap to protect
the hardware against electrostatic discharge. Make sure that the strap makes skin contact prior to
handling equipment.
• Use the Riverbed magnetic reversible screwdriver (that is, Phillips and flat head) enclosed with your
shipment to remove screws in the appliance. The magnetic screwdriver ensures screws aren’t lost in
the appliance.

Removing the chassis cover

This section describes how to remove the chassis cover on the 1U EX3080 appliance. The appliance
must be operated with the appliance cover in place to ensure proper cooling.

To remove the chassis cover on 1U EX3080 appliance

1. Power down the appliance and unplug all peripheral devices and the power cable.

Replacing SteelConnect 1U EX3080 Components | 23

Removing the chassis cover

2. Facing the back of the appliance, remove the 14 screws from the appliance: four on the front and
back, and three on the right and left side.
Figure 3-1. Removing the screws

3. Lift the cover straight up to remove the chassis cover from the appliance. For details, see Figure 3-2.
Figure 3-2. Removing the cover

24 | Replacing SteelConnect 1U EX3080 Components

 Replacing the disk drives

Replacing the disk drives

This section describes how to replace the hard disk drives (HDDs) and solid state drives (SSDs) in the 1U
EX3080 appliance. It includes these sections:

• “Before you begin” on page 25

• “Replacing the HDDs in the 1U EX3080 appliance” on page 25
• “Replacing power supply units” on page 26

Before you begin

• When replacing a drive, replace only one drive at a time. You must use approved disk drives. To
order disk drives, contact Riverbed Support at https://support.riverbed.com.
• If you need to replace an appliance, you can’t move the disks to preserve your data. Each disk is
encoded with machine-level information and moving disks isn’t supported.
• When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the
hardware against electrostatic discharge. Make sure that the strap makes skin contact prior to
handling equipment.
• Always install the hard disk drive to the chassis after the chassis has been secured on the rack.

Replacing the HDDs in the 1U EX3080 appliance

The 1U EX3080 appliance is equipped with one hot-swappable hard disk drive that is located on the back
of the appliance. Replacement HDDs are shipped in their carrier cases.

Caution: Use caution when you remove or replace components; they can become hot to the touch.

To replace the HDD in the EX3080 appliance

4. To unlock the drive, using a Phillips-head screwdriver, turn the screw-head on the drive 90 degrees
to the left.

Replacing SteelConnect 1U EX3080 Components | 25

Replacing power supply units

5. Press the lock-lever button. The drive snaps open.

Figure 3-3. Removing the disk drive

6. Slide the faulty disk drive tray out.

7. Unscrew the faulty disk.

8. Screw in the new disk to the tray.

9. Slide in the new disk drive until it mates with the back connectors in the chassis.

10. Push in to secure the locking lever until it clicks into place. The disk drive LED lights green when
connected.
Figure 3-4. Securing the locking lever

11. To lock the drive, turn the screw-head on the drive 90 degrees to the right.

Replacing power supply units

This section describes how to replace the power supply (PS) units in the 1U EX3080 appliance. The
appliance is equipped with replaceable, hot-swappable PS units.

The PS units are numbered. Facing the rear of the appliance, PS1 is on the right and PS0 is on the left.

Caution: Use caution when replacing the power supply units; they can become hot to the touch.

26 | Replacing SteelConnect 1U EX3080 Components

 Replacing power supply units

To replace the power supply units in the 1U EX3080 appliance

1. Locate the defective power supply unit and remove the power cord.

2. Pull the lock handle up (see Figure 3-5, letter A).

3. Press in on the orange lever (see Figure 3-5, letter B) and pull the power supply unit toward you (see
Figure 3-5, letter C).
Figure 3-5. Removing the power supply unit from the 1U EX3080 appliance

4. Slide the power supply unit out of the chassis.

Caution: Put the defective power supply unit aside; wait until it cools down before touching it.

5. Press in and hold the orange latch (see Figure 3-6, letter A) and push the power supply into the
chassis (see Figure 3-6, letter B).
Figure 3-6. Inserting the power supply unit for the 1U EX3080 appliance

6. Press the lock handle down (see Figure 3-6, letter C).

7. Plug the AC power cord into the new power supply unit.

Replacing SteelConnect 1U EX3080 Components | 27

Replacing memory modules

Replacing memory modules

This section describes how to remove and replace memory modules (DIMMs) in the 1U EX3080
appliance. The 1U EX3080 appliance is equipped with two DIMM slots: slot 0 and slot 1.
Figure 3-7. Memory module slot locations in the 1U EX3080 appliance

When replacing memory on the 1U EX3080 appliance, place the new memory module in the slot from
which the faulty memory module was removed.

To replace the memory modules in the 1U EX3080 appliance

1. Power down the appliance.

2. Remove the chassis cover. For details, see “Removing the chassis cover” on page 23.

28 | Replacing SteelConnect 1U EX3080 Components

 Replacing memory modules

3. Press the locking clips outward to unlock them and gently pull the memory module out of the slot.
Figure 3-8. Releasing the locking clips

Note: Replacing the existing memory module with a module of a different size causes the appliance to fail. You must
use approved memory modules. Contact Riverbed Support at https://support.riverbed.com to obtain the correct
memory modules.

4. Align the memory-module edge connector and insert it into the slot. When inserted properly, the
memory slot locking levers lock automatically onto the indentations at the ends of the module.
Figure 3-9. Inserting the memory modules

Replacing SteelConnect 1U EX3080 Components | 29

Replacing fans

5. Press the clips inward to lock the module in place.

Figure 3-10. Engaging the locking levers

6. Ensure that all clips are in the upright locked position.

7. Replace the chassis cover. For details, see “Removing the chassis cover” on page 23.

8. Reattach the power cords and peripherals.

9. Power on the appliance.

Replacing fans
This section describes how to replace fans in the 1U EX3080 appliance.

The 1U EX3080 appliance is equipped with two fans that are contained in a single fan unit. You must use
approved fans. To order fans, contact Riverbed Support at https://support.riverbed.com.

Important: The fans aren’t hot swappable; you must power down the appliance before replacing the fans.

To replace the fans in the 1U EX3080 appliance

1. Power down the appliance.

2. Remove the chassis cover. For details, see “Removing the chassis cover” on page 23.

30 | Replacing SteelConnect 1U EX3080 Components

 Replacing fans

3. To remove the fan unit, pull straight up on each side of the unit. The fan is removed as a single unit.
Figure 3-11. Removing the fan

4. Insert the new fan with the attached bracket into the fan slot.
Figure 3-12. Inserting the new fan

5. Replace the chassis cover. For details, see “Removing the chassis cover” on page 23.

Replacing SteelConnect 1U EX3080 Components | 31

Replacing fans

32 | Replacing SteelConnect 1U EX3080 Components