Motherboard Installation Guide
Motherboard Installation Guide
Motherboard Installation Guide
Motherboard
Installation
Guide
E13591
First Edition
November 2017
2
Contents
Safety information........................................................................................................ 5
3
Contents
Chapter 3: Manage/update BIOS
3.1 Updating BIOS.............................................................................................. 55
3.1.1 EZ Update..................................................................................... 55
3.1.2 ASUS EZ Flash 3.......................................................................... 56
3.1.3 ASUS CrashFree BIOS 3.............................................................. 58
Chapter 4: Troubleshooting
4.1 Troubleshooting for Motherboard DIY....................................................... 59
4.1.1 Basic troubleshooting.................................................................... 59
4.2 Other common issues................................................................................. 61
4.2.1 No power....................................................................................... 62
4.2.2 Failure to boot-up; No screen display........................................... 63
4.2.3 Failure to enter the operating system........................................... 63
4
Safety information
Electrical safety
• To prevent electrical shock hazard, disconnect the power cable from the electrical outlet
before relocating the system.
• When adding or removing devices to or from the system, ensure that the power cables
for the devices are unplugged before the signal cables are connected. If possible,
disconnect all power cables from the existing system before you add a device.
• Before connecting or removing signal cables from the motherboard, ensure that all
power cables are unplugged.
• Seek professional assistance before using an adapter or extension cord. These devices
could interrupt the grounding circuit.
• Ensure that your power supply is set to the correct voltage in your area. If you are not
sure about the voltage of the electrical outlet you are using, contact your local power
company.
• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service
technician or your retailer.
Operation safety
• Before installing the motherboard and adding devices on it, carefully read all the manuals
that came with the package.
• Before using the product, ensure all cables are correctly connected and the power
cables are not damaged. If you detect any damage, contact your dealer immediately.
• To avoid short circuits, keep paper clips, screws, and staples away from connectors,
slots, sockets and circuitry.
• Avoid dust, humidity, and temperature extremes. Do not place the product in any area
where it may become wet.
• Place the product on a stable surface.
• If you encounter technical problems with the product, contact a qualified service
technician or your retailer.
Please note the order in opening/closing the double latch. Follow the instructions printed on
the metal sealing hatch or the illustrations shown below in this manual. The plastic cap will
pop up automatically once the CPU is in place and the hatch properly sealed down.
Triangle
mark
• The CPU Installation Tool is only compatible on ASUS motherboards with a Intel®
LGA1151 socket.
• Ensure that the CPU is firmly clicked into place before installing it onto the CPU socket
on the motherboard.
• Use the CPU Installation Tool for installing the CPU only. DO NOT damage or bend
the CPU Installation Tool.
• Always firmly hold both sides of the CPU Installation Tool when installing, removing, or
picking up the CPU Installation Tool.
• Ensure to use a soft stable surface when installing the CPU to the CPU Installation
Tool to prevent CPU damage.
• ASUS will not cover damages resulting from incorrect CPU installation/removal,
incorrect CPU orientation/placement, or other damages resulting from negligence by
the user.
Top of CPU
Bottom of CPU
Top of CPU
Socket lever
The AMD® SocketTR4 is compatible with AMD® SocketTR4 processors. Ensure you use
a CPU designed for the SocketTR4. The CPU fits in only one correct orientation. DO
NOT force the CPU into the socket to prevent bending the connectors on the socket and
damaging the CPU!
B Load plate
B A
2 A
2 3
Rail frame
C 3
C D Load plate
1
D External cap
1
A
External cap Carrier frame
with CPU A
Rail frame
PnP cap B
PnP cap B
C B
A C
2
B B 3
A C
A
B 2 D
B 3
1
Carrier frame
with CPU A
B D
1
Apply the Thermal Interface Material to the CPU heatsink and CPU before you install the
heatsink and fan if necessary.
The load plate screws are Torx T20 models. A torque value of 12 inch-lbf is recommended.
Bottom of motherboard
SocketTR4
AIO_PUMP
CPU_FAN
CPU_OPT
A DDR4 module is notched differently from a DDR, DDR2, or DDR3 module. DO NOT
install a DDR, DDR2, or DDR3 memory module to the DDR4 slot.
To remove a DIMM
The illustrations in this section are for reference only. The motherboard layout may vary
with models, but the installation steps are the same for all models.
1. Install the ASUS I/O Shield to the chassis rear I/O panel.
Skip this step if the ASUS I/O Shield is pre-installed on your motherboard.
Some sharp edges and points might cause physical injury. We recommend you put on cut
or puncture resistant gloves before motherboard and I/O shield installation.
2. Place the motherboard into the chassis, ensuring that its rear I/O ports are aligned to
the chassis’ rear I/O panel.
Power supply with active PFC: Power supply with passive PFC:
Active PFC automatically corrects the Passive PFC requires user to manually
AC input voltage. adjust the AC input voltage.
Use power supply units with safety certification only. Using unstable power supply units can
damage your motherboard and other components. Refer to the user guide for power supply
units that meet the motherboard requirements.
The illustrations in this section are for reference only. The motherboard layout may vary
with models, but the installation steps are the same for all models.
• Refer to the card documentation for the card configuration details, and to the
motherboard user guide in case you need to configure any jumpers after installing the
expansion card.
• Refer to the motherboard user guide for the instructions of the expansion card signal
cable connection.
The illustrations in this section are for reference only. The chassis may vary with models,
but the installation steps are the same for all models.
OR
OR
Some motherboards may require you to remove the heatsink before installing the M.2.
Refer to the motherboard user guide for more details on removing the heatsink.
OR
20-3 pin front panel connector 20-5 pin front panel connector
• The front panel cables of your chassis may differ with models or designs. Connect
these connectors to the motherboard according to the label.
• If the LEDs do not light up and the pin location is correct, you might have mistaken the
ground pins with the signal pins. Usually the white wire stands for the ground pins and
the color-coded wire for the signal pins.
• The SPEAKER, RESET and PWRSW front panel cables have no specific orientation,
while PLED cables do. Connect the cable PIN1 to the connector PIN1 on the
motherboard.
• The front panel connector varies with your motherboard model, refer to the user guide
for more details.
20-3 pin front panel connector and 20-5 pin front panel connector
USB 2.0
AAFP
DVI / HDMI / DP /
S/PDIF out port +
3. 8. VGA port +
speaker system LCD monitor
The rear I/O connectors may vary with models. Refer to the motherboard user guide for
details.
7. At power on, hold down the <Delete> key to enter the BIOS Setup. For more details on
the BIOS options, please refer to the motherboard user guide.
English
The diagrams in this section are for reference only. For more details on the layout of your
motherboard, please refer to the motherboard user guide.
English
Items Name Description
This jumper allows you to clear the
Real Time Clock (RTC) RAM in CMOS.
You can clear the CMOS memory
of date, time, and system setup
Clear RTC RAM
parameters by erasing the CMOS
jumper
RTC RAM data. The onboard button
cell battery powers the RAM data in
CMOS, which include system setup
information such as system passwords.
With LN2 mode activated, the ROG
motherboard is optimized to remedy
LN2 Mode jumper
the cold-boot bug during POST and
help the system boot successfully.
The CPU Over Voltage jumper allows
you to set a higher CPU voltage
for a flexible overclocking system,
CPU Over depending on the type of the installed
Voltage jumper CPU. To gain more CPU voltage
setting, insert the jumper to pins 2-3.
To go back to its default CPU voltage
setting, insert the jumper to pins 1-2.
English
This LED will indicate the current status
of your CPU. A red light indicates that
the CPU is not ready to boot, and the
CPU status LED LED will turn off once the problem is
solved. This user-friendly design helps
you quickly identify whether your CPU
is ready to boot or not.
English
Connect the fan cables to the fan
connectors on the motherboard,
CPU, CPU ensuring that the black wire of each
optional, M.2, high cable matches the ground pin of the
amp, extension, connector.
and chassis fan
connectors; water The EXT_FAN connector is only for the
pump+, and AIO fan extension card. For more details on
pump connectors the fan extension card, please refer to
the To install FAN EXTENSION CARD
section in this guide.
English
These connectors are for ATX power
supply plugs. The power supply plugs
ATX power are designed to fit these connectors in
connectors only one orientation. Find the proper
orientation and push down firmly until
the connectors completely fit.
English
3.1 Updating BIOS
The ASUS website publishes the latest BIOS versions to provide enhancements on system
stability, compatibility,and performance. However, BIOS updating is potentially risky. If
there is no problem using the current version of BIOS, DO NOT manually update the BIOS.
Inappropriate BIOS updating may result to system’s failure to boot. Carefully follow the
instructions in this chapter to update your BIOS when necessary.
Visit http://www.asus.com to download the latest BIOS file for this motherboard.
The following utilities allow you to manage and update the motherboard BIOS setup program.
1. EZ Update: Updates the BIOS in Windows® environment.
2. ASUS EZ Flash 3: Updates the BIOS using a USB flash drive.
3. ASUS CrashFree BIOS 3: Restores the BIOS using the motherboard support DVD or a
USB flash drive when the BIOS file fails or gets corrupted.
3.1.1 EZ Update
The EZ Update is a utility that allows you to update the motherboard BIOS in Windows®
environment.
• This utility is available in the support DVD that comes with the motherboard package.
ASUS EZ Flash 3 allows you to download and update to the latest BIOS through the Internet
without having to use a bootable floppy disk or an OS‑based utility.
Updating through the Internet varies per region and Internet conditions. Check your local
Internet connection before updating through the Internet.
English
single partition only.
• DO NOT shut down or reset the system while updating the BIOS to prevent system
boot failure!
Ensure to load the BIOS default settings to ensure system compatibility and stability. Select
the Load Optimized Defaults item under the Exit menu, or press <F5> to load optimized
defaults.
3. Press the Left/Right arrow keys to select an Internet connection method, and then
press <Enter>.
Ensure to load the BIOS default settings to ensure system compatibility and stability. Select
the Load Optimized Defaults item under the Exit menu, or press <F5> to load optimized
defaults.
The ASUS CrashFree BIOS 3 utility is an auto recovery tool that allows you to restore the
BIOS file when it fails or gets corrupted during the updating process. You can restore a
corrupted BIOS file using the motherboard support DVD or a USB flash drive that contains
the BIOS file.
The BIOS file in the motherboard support DVD may be older than the BIOS file published
on the ASUS official website. If you want to use the newer BIOS file, download the file at
https://www.asus.com/support/ and save it to a USB flash drive.
DO NOT shut down or reset the system while updating the BIOS! Doing so can cause
system boot failure!
English
4.1 Troubleshooting for Motherboard DIY
After assembling your own computer, you might encounter troubles when starting it up. This
chapter provides answers to some common questions about your PC before entering the
operating system.
Handle the card or the CPU by its edges and DO NOT touch the gold contact. Static
electricity will seriously damage the device.
further support.
If the broken or bended pins are caused after the purchase, your retailer may ask for repair
charge. Sometimes the broken or bended pins are NOT REPAIRABLE.
B. CPU overheating
1. Wipe CPU surface clean with a clean
cloth. Apply several drops of thermal
paste to the exposed area of the CPU
that the heatsink will be in contact with.
Ensure that it is spread in an even thin
layer.
CPU surface
3. Follow the instructions of the heatsink and fan manufacturers to ensure your heatsink
and fan are functioning properly. Contaminants may slow down fan rotation speed and
cause the CPU to overheat.
60 Chapter 4: Troubleshooting
4.2 Other common issues
English
• When removing devices from the system, ensure all the power cables are unplugged.
• All the error messages will be displayed on screen during the Power-On Self-Test
(POST).
• If there are BIOS beeps, refer to section 1.13 Starting up for the first time for details.
• Go over the checklist table below to check for other issues.
Check Items
Power Screen Heatsink BIOS Error
LED display and fan beeps messages
No power Off No Stop No N/A
On No Stop No N/A
No screen display On No Running No N/A
On No Running Yes N//A
On Yes Running Yes Yes
Failure to enter OS On Yes Running No Yes
On Yes Running No No
If the problem has been fixed but a new problem emerges, go over the checklist again. If
the problem persists, contact your retailer or ASUS technical support team for further help.
ASUS motherboards come with a standby power LED. The LED lights up to indicate that the
system is ON. If the LED stays unlit, follow the instructions below to fix the problem.
The location of the power LED may vary by model. Refer to the motherboard user guide for
more details.
1. Ensure to adjust your power supply to the correct AC input voltage in your area, and
the power supply is turned on.
3. If the problem persists, you may need to contact your retailer for a new power supply
unit. If the power supply unit functions, contact your ASUS motherboard retailer for
motherboard warranty service.
62 Chapter 4: Troubleshooting
4.2.2 Failure to boot-up; No screen display
English
Most boot-up failure and no screen display result from device defection or incorrect
installation. Follow the instructions below to fix the problem:
1. Ensure that all the power cables are attached, including the system and the monitor.
2. Determine if the problem comes from expansion devices.
• Remove all the expansion card and devices. Use only motherboard, monitor,
VGA card, memory modules, power supply unit, heatsink and fan, keyboard, and
mouse to reboot the system.
• If the system is working normally, it is one of the expansion devices that causes
the problem. Reinstall the expansion devices you removed back to the system
one by one to find out which device is defective.
3. Determine if the problem comes from the basic system components.
• If you have some spare components, you can replace the components in
turn to locate the defective component in the order of “memory module, CPU,
motherboard, hard/optical disk drive, keyboard/mouse.”
When you locate the defective component, contact your device retailer for service.
5.4 Tips
1. If your computer will not be used for a long time, put some desiccant moisture
absorbers in the chassis to prevent humidity damage.
2. In some hot and humid climatic areas, it is recommended to turn on your computer
every other week. Doing so may help prevent humidity damage.