Task 9-Creativity and Problem Solving
Task 9-Creativity and Problem Solving
Task 9-Creativity and Problem Solving
Creativity is the ability to look for good ideas that can be put into action. Adaptive creativity
involves improving an existing system, whereas innovative creativity involves creating
something new. Creative workers tend to have different intellectual and personality
characteristics than their less creative counterparts. In general, creative people are more
mentally flexible than others, which allows them to overcome the traditional way of looking
at problems.
Creativity takes place when three components come together: expertise, creative thinking
skills, and the right type of motivation. Creative thinking refers to being flexible and
imaginative. The right type of motivation refers to passion for the task and intrinsic
motivation. Four factors outside the person play a key role in fostering creativity. An
environmental need, enough conflict and tension to put people on edge, encouragement
from management, and the presence of humor. Unless a person is working on a highly
focused task, time pressures are likely to diminish creativity.
Methods of improving your creativity include (1) concentrating intensely on the task at
hand; (2) overcoming traditional mental sets; (3) disciplining yourself to think laterally; (4)
conducting brainstorming sessions; (5) borrowing creative ideas; (6) challenging your ruts;
(7) establishing idea quotas; (8) playing the roles of explorer, artist, judge, and lawyer; and
(9) taking a break.
Problem solving occurs when you try to remove an obstacle that is blocking a path you
want to take or when you try to close the gap between what exists and what you want to
exist. Decision making takes place after you encounter a problem. It refers to selecting one
alternative from the various courses of action that can be pursued.
Many traits and characteristics influence the type of problem solver you are now or are
capable of becoming. Among them are (1) cognitive intelligence, education, and
experience; (2) emotional intelligence; (3) flexibility versus rigidity; (4) intuition; (5)
concentration; (6) decisiveness and perfectionism; (7) risk taking and thrill seeking; and (8)
values.
A creative approach to problem solving implies that you are attempting to advance toward
an outcome that is new, unstructured, and open ended. These situations often involve an
ill-structured problem and unknown solutions. Although you need to use your knowledge
and skills for evaluation, a creative approach requires you to engage your imagination, as
well as your intelligence, because no ready-made answer exists.