Cleaning Tender

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Tender Document

for the

Management of

Cleaning Services

PARRAMATTA STADIUM TRUST


O’Connell Street Parramatta NSW 2150
PO Box 2471 North Parramatta NSW 1750
Ph: 9683 5755 Fax: 9890 3345
e-mail: info@parramattastadium.com.au
website: www.parramattastadium.com.au
TABLE OF CONTENTS

1. Introduction 2

2. Description of Facility 4

3. Cleaning Specification and Schedules 5


Description of areas 5
Scope of work 6
Details of standards required 8
Pre fixture cleaning 11
Services during fixture 12
Post fixture cleaning 13
Recycling 14
Optional services - Initial cleaning 14
- Daily cleaning 15

4. Tender Requirements 17
Staffing Structure 17
Operational Plan 17
Quality Assurance and staff training 17
Equipment and chemicals 18
Uniforms 18

5. Tender Schedules 19
Tender form 20
Tenderer information 21
Cleaning cost schedule 23
- Schedule 1 23
- Schedule 2 24
- Schedule 3 25
- Schedule 4 26
- Schedule 5 28
- Schedule 6 28
- Schedule 7 28

6. Conditions of Contract 29

Appendix 1 Sample Event Schedule 43

Parramatta Stadium Trust Cleaning Tender 2008 Page 2


1. INTRODUCTION

The Parramatta Stadium Trust (Trust) invites tenders for the provision of cleaning services
to the Parramatta Stadium (Stadium).

Summary

1. Closing date for tenders: 5pm, Friday 14 November 2008

2. Contract commencement
date: 1 January 2009 or as agreed by
the Trust.

3. Contact Term: 2 year with an option for the


Trust to extend the contract for a
Further 2 years.

4. Site Inspections: a) 10am Wednesday, 29th October 2008


(tenderers undertaking the site inspection
must contact the Trust Office on 9683 5755
by COB Friday 24 October 2008.)

The following tender document details the services required and the form in which tenders
should be submitted. However, it should be noted that the Trust encourages tenderers to
also submit alternative offers for the delivery of services including enhancements to
cleaning specifications and schedules with the aim of providing the highest possible
standards of cleaning at the most cost effective rate. A conforming tender must be
submitted in order for alternative tenders to be considered.

Lodgement of Tenders

Tenders shall be enclosed in a plain, sealed envelope, endorsed ‘Cleaning Tender’ and
shall be deposited in the Tender Box or sent by prepaid post or courier to reach the Venue
Manager by 5pm on Friday 14 November 2002.

The tender box is located at the Parramatta Stadium Trust Office, Level 1, Western
Grandstand, Parramatta Stadium, O’Connell Street, Parramatta.

Office hours are between 9am and 5pm Monday to Friday.

Tenderers should provide three (3) copies of all documentation.

Parramatta Stadium Trust Cleaning Tender 2008 Page 3


Alterations, Erasures or Illegibility

Tenders have alterations or erasures therein and tenders in which prices are not legible are
liable to rejection.

Late Tenders

All tenders received after the stipulated closing time will be deemed late and will normally
be excluded from consideration.

Tenders deemed late which are forwarded through the mail services of Australia Post or
through private courier services will not be considered unless there is explicit and
conclusive evidence that the documents were dispatched in sufficient time to reach the
tender box before the date and time specified.

Acceptance

The lowest of any tender will not necessarily be accepted, and no tender shall be deemed
to have been accepted unless and until the fact of such acceptance has been notified to the
successful tenderer in writing and/or by issue of an official purchase order for and on
behalf of the Parramatta Stadium Trust.

Communications relating to Tender

Tenders should direct enquires to:

Luke Coleman
Venue Manager
Parramatta Stadium Trust Tel: 02 9683 5755
O’Connell Street Fax: 02 890 3345
Parramatta NSW 2150 E-mail: lcoleman@parramattastadium.com.au

Parramatta Stadium Trust Cleaning Tender 2008 Page 4


2. DESCRIPTION OF FACILITY

The following is an outline of the Stadium’s facilities:

Configuration: Capacity 20,857


Toilet facilities
Change rooms
Office areas
Staff amenities
Bars areas and food outlets (in front of counters)
Function Room
External seating
Grassed viewing areas
Security room
Private boxes
Turnstile areas
Media booths
Camera deck
Police room
First Aid Room
Walkways
Stairs internal and external
Parking areas
Roadways and footpaths
Playing field
Practice field
Lawn areas surrounding stadium

Operating Hours Minimum - Monday to Friday 9am to 5pm


Maximum - Monday to Sunday 24 hours a day.

Fixtures: The Stadium accommodates a range of events including Rugby


League, Soccer and Rugby Union matches and a variety of
community sporting and cultural events.

Attached is the schedule for 2009 and attendance records for


2007 -2008.

It should be noted that the fixture schedules provided are for


example only. Actual frequency, type and size of events may
vary from year to year.

Parramatta Stadium Trust Cleaning Tender 2008 Page 5


3. CLEANING SPECIFICATION AND SCHEDULES
DESCRIPTION OF AREAS

Eastern Side - Michael Cronin Stand

Ground Level Toilet facilities, stairwell entrances, concourse areas, ticket


offices, turnstile areas, food outlets and bar areas.
Workshop/storage area, staff room, staff amenities and plant
room.

Grandstand Seating areas, walkways and access stairs.


Open Corporate Boxes.

Terrace Seating areas, walkways and access stairs.

Western Side - Ken Thornett Stand

Ground Level Players change room and facilities, referees rooms, toilet
facilities, turnstile areas, lift, stairwell entrances, ticket
offices, snack bars, portable bars, Cumberland Lounge
(function room), plant rooms, concourse seating, catering
areas.

Level 1 General office, kitchenette, security room, caterer’s office.

Terrace Seating area, walkways and access stairs.

Grandstand Seating areas, walkways and access stairs.


Open Corporate Boxes.

Corporate Suite Level Outside seating areas, toilet facilities, press and media
booths, private viewing suites, camera deck, police room,
caterer’s rooms, plant rooms, fire stairs and access stairs.

North Terrace

Outside seating areas, walkways and access stairs.

South Terrace

Outside seating areas, walkways and access stairs

Grounds in General

Parking areas, roadways and footpaths, playing field, practice field, turnstiles, front of food
outlets and grates, grassed viewing areas, lawn areas surrounding complex, storm water
drains/pits.

Parramatta Stadium Trust Cleaning Tender 2008 Page 6


SCOPE OF WORK

Cleaning requirements fall into the following categories:

1. Pre Fixture Cleaning

When necessary, the thorough cleaning of specified areas immediately prior to a


fixture to ensure the particular facilities to be open during the fixture are clean and
ready for use.

2. Services During Fixture

To provide the necessary personnel and supervisory staff during a fixture to


maintain areas in a clean state throughout the fixture as well as to provide
emergency personnel to cope with problems arising whilst the fixture is in
progress.

3. Post Fixture Cleaning

To clean all areas used during a fixture to the highest standards. It should be noted
that the major post clean must be carried out on the morning of the first normal
working day following a fixture except where fixtures are running concurrently, in
which case the major post clean must be completed within five hours of the
conclusion of the preceding fixture.

It is stressed that all areas must be cleaned in readiness for the following fixture
regardless of any problems encountered ie. bad weather, staffing problems,
equipment breakdowns etc. Contractors should be fully aware of the importance of
this requirement.

4. Removal of Waste Materials

The provision of plant equipment and labour to remove all waste material,
including kitchen waste from the grounds daily or as requested by the Trust and
after each fixture.

5. Recycling

The recycling of glass, aluminium cans, cardboard, paper and office paper is to be
introduced and tenders are required to supply a recycling program.

Therefore it is envisaged that the Contractor will introduce, promote and encourage
all personnel and patrons to recycle other recyclable waste materials and arrange
for the collection of those materials. Any income derived from sale of recycled
materials, is to be forwarded to the Parramatta Stadium Trust.

The cost of providing labour to collect, sort, package or stack recycled waste is to
be allowed for in the daily or event cleaning charges.

Parramatta Stadium Trust Cleaning Tender 2008 Page 7


6. Patron Usage of Areas

Contractors are to be aware in tendering that at certain fixtures areas of the Stadium
are either fully utilised or restricted to nominated areas, eg, both West and East
stands or one stand only and variation to tendering costs are to be nominated in
Tender as detailed in Section 5 (Tender schedule).

7. Consumables

Contractors are to supply hand towels, toilet paper, hand soap etc

Contractors are to service and replenish these items to all facilities and re
responsible for replenishment of stock.

Bin Liners are to be supplied by the Cleaning Contractor.

8. Waste Disposal

The Trust invites tender for the provision of refuse disposal services, inclusive of
fixtures and between fixture waste e.g. daily waste, to the Stadium. The following
details the requirements:

Maximum 90 Sulo waste bins to be emptied after each fixture (fixed price per
fixture), 4 x 4.5 m3 waste bins to be emptied after each fixture (fixed price per
fixture), 3 x recycle box bins (fixed price per fixture).

Waste Bins as required to be emptied for daily waste.

Parramatta Stadium Trust Cleaning Tender 2008 Page 8


DETAILS OF STANDARDS REQUIRED

S.1 Toilets

• Thoroughly clean all hand basins with bleach cleansers.


• Clean and sanitise all toilet bowls, lids, seats and cisterns.
• Clean and polish mirrors.
• Thoroughly clean and sanitise urinals.
• Clean all walls and maintain in clean and hygienic condition.
• Dust and wipe clean all sills ledges etc.
• Clean and disinfect all flooring.
• Polish stainless steel fittings, basin taps etc.
• Remove all rubbish from waste bins.
• Clean windows.
• Toilet cistern service ducts to be cleaned.

S.2 Lifts

• Thoroughly clean all walls.


• Thoroughly clean flooring and sliding door track.
• Vacuum carpet and remove stains and spillage’s.

S.3 Corporate Suite and Function Areas

• Clean and polish all stainless steel including sink and taps.
• Dust and polish all timber surfaces.
• Collect recyclable materials.
• Polish any metal surfaces.
• Empty and clean waste bins.
• Replace all bin liners.
• Dust and wipe clean all surfaces.
• Remove marks from walls and furniture.
• Thoroughly vacuum carpets.
• Remove stains from carpets.
• Thoroughly clean and or polish tiled flooring.
• Clean and polish all glass surfaces.
• Deodorise room.
• Wipe clean doors and jambs.
• Clean windows, balconies, rails and seats.

Parramatta Stadium Trust Cleaning Tender 2008 Page 9


S.4 Change Rooms and Shower Facilities etc.

• Clean and sanitise shower facilities


• Clean walls and floors and maintain in clean and hygienic condition.
• Clean and disinfect all hard floor surfaces.
• Polish all vinyl or rubber flooring.
• Clean and polish mirrors.
• Dust and wipe clean ledges and sills.
• Dust and wipe clean all furniture.
• Clean tunnel including synthetic grass, rubber flooring and block walls.

Note: Hoses are not to be used to clean change rooms or tunnel.

S.5 Ticket Offices and Turnstiles

• Remove rubbish from waste receptacles.


• Replace bin liners.
• Dust and wipe clean sills and ledges.
• Dust furniture and equipment.
• Vacuum carpeted areas.
• Sweep and mop hard floor surfaces.
• Thoroughly clean all glass windows.
• Sweep, dust and clean turnstile enclosures and equipment.

S.6 Press and TV/Radio Boxes

• Vacuum carpeted areas and remove stains.


• Sweep and mop hard floor surfaces.
• Empty and clean waste bins, replace bin liners.
• Wipe clean ledges, window sills etc.
• Dust and/or polish furniture.
• Clean windows.
• Clean and polish rubber Pirelle flooring on TV Deck.
• Remove unwanted programs and literature

S.7 Bar and Concession Areas - Public Spaces

• Vacuum all carpeted areas.


• Remove spillage’s from carpeted surfaces and remove stains.
• Sweep, mop and/or polish all hard floor surfaces.
• Empty, clean and polish all bins and replace liners.
• Collect Recyclable materials.
• Clean with suitable detergents all surfaces such as window sills, bench tops, cabinets
etc.
• Thoroughly clean all furniture including supports and bases with suitable detergent.
• Clean and polish all glass surfaces.
• Remove marks and spillage’s from vertical surfaces including walls, partitions and
support columns.

Parramatta Stadium Trust Cleaning Tender 2008 Page 10


S.8 First Aid and Police Rooms

• Empty waste containers and replace liners.


• Wipe clean and disinfect furniture, benches and ledges.
• Clean and disinfect floors.

S.9 Walkways and Stairwells

• Dust and wipe clean banisters.


• Clean thoroughly.
• Wash stains from concrete surfaces where necessary.

S.10 Concourse Areas

• Thoroughly clean all areas.


• Wash stains from concrete and tiled areas where necessary.
• Empty and clean all rubbish bins.
• Collect recyclable materials.

S.11 Seating Areas

• Thoroughly clean and remove all refuse from areas.


• Wash down all areas where necessary.
• Empty and clean all rubbish bins.
• Collect recyclable materials.

S.12 Seating

• Thoroughly clean all seats - wipe clean where necessary pressure clean and scrub where
required.

S.13 Grass Areas including Playing Fields

• Rake and remove all refuse.

S.14 Parking Areas Driveways, Roads and Footpaths

• Maintain all areas free from litter.


• Thoroughly clean all areas.
• Empty and clean all rubbish bins.
• Collect Recyclable materials.
• Clean grates and storm water drains.

S.15 Rubbish Containers (sulos and hoppers)

• Thoroughly clean and deodorise all sulos and hoppers after emptying and ensure
rubbish collection areas are kept in clean condition.

Parramatta Stadium Trust Cleaning Tender 2008 Page 11


PRE FIXTURE CLEANING

Description of Work

The thorough cleaning of all areas immediately prior to a fixture to ensure the particular
facilities to be open during the fixture are clean and ready for use.

Note: The fixture cleaning will only be required on demand and may be restricted to
specific areas.

It is expected that the facility will be thoroughly cleaned after each fixture.
Thus, any pre-fixture cleaning will only be required if areas have become dirty
eg. seating and outdoor areas.

Specifications

A. To thoroughly clean areas to be open during fixture to standards detailed.

S.1 Toilets
S.2 Lifts
S.3 Private Box Areas
S.4 Change Rooms
S.5 Ticket offices
S.6 Media facilities
S.7 Bar and Concession Areas.
S.8 First Aid and Police Rooms
S.9 Walkways & Stairwells
S.10 Concourse Areas
S.11 Seating Areas
S.12 Seating
S.13 Grass Areas
S.14 Parking Areas, Driveways, Roads, Footpaths.

B. Replenish all hand towels, toilet paper, hand-soap etc. throughout all toilet facilities

C. Carry out any cleaning made necessary by tradesperson or caterers working


throughout stands.

D. Place rubbish bins throughout stands in readiness for fixture.

E. Carry out work necessary to ensure stand and grounds are clean and ready for the
fixture.

Parramatta Stadium Trust Cleaning Tender 2008 Page 12


SERVICES DURING FIXTURES

Description of Work

To provide the necessary personnel and supervisory staff during a given fixture to maintain
areas in a clean state throughout the fixture as well as to provide emergency personnel to
cope with problems arising whilst fixture is in progress.

Specifications

A. Empty and clean all rubbish bins and replace bin liners, when necessary throughout
fixture.

B. Remove all rubbish from the grounds as it accumulates.

C. Maintain all lounge areas from litter whilst fixture is in progress.

D. Provide an ongoing cleaning service to all private box holders throughout fixture.

E. Remove and dispose of all caterers refuse as and when necessary during fixture.

F. Maintain all access areas - corridors, stairs, foyers and lift etc. free from litter and
rubbish throughout fixture.

G. Clean all toilet facilities on a rotational basis throughout fixture.

H. Replenish all toilet facilities with hand towels, soap and toilet paper throughout
fixture.

I. Provide management and supervisor staff to co-ordinate operations during fixture.

J. Co-ordinate operations during fixture with ground management and provide


emergency personnel to cope with any cleaning emergency as it arises.

K. Ensure all staff are uniformed, neat in appearance and courteous at all times.

Parramatta Stadium Trust Cleaning Tender 2008 Page 13


POST FIXTURE CLEANING

Description of Work

To clean all areas used during a fixture to the highest standards. It should be noted that the
major post clean must be carried out on the morning of the first normal working day
following a fixture except where fixtures are running concurrently, in which case the major
post clean must be completed within five (5) hours on the evening of the fixture or as
negotiated with the Trust.

It is stressed that all areas must be cleaned in readiness for the following fixture regardless
of any problems encountered ie. bad weather, staffing problems, equipment breakdowns
etc. Contractors should be fully aware of the importance of this requirement.

Specifications

S.1 Toilets
S.2 Lifts
S.3 Private Box Areas
S.4 Change Rooms
S.5 Ticket offices
S.6 Media facilities
S.7 Bar and Concession Areas.
S.8 First Aid and Police Rooms
S.9 Walkways & Stairwell
S.10 Concourse Areas
S.11 Seating Areas
S.12 Seating
S.13 Grass Areas
S.14 Parking Areas, Driveways, Roads, Footpaths.
S.15 Rubbish Containers (Sulos, Hoppers)

Parramatta Stadium Trust Cleaning Tender 2008 Page 14


RECYCLING

Description of Work

To provide labour, plant and equipment to collect recyclable materials after each fixture.
Recyclable materials are to be stored and packed in suitable recycling containers supplied
by recycling firms or agents.

Specification

1. Prior to commencement of post fixture cleaning collect all recyclable materials


from seating areas, dining rooms, bars, kitchens, corporate suites etc. and deposit
recyclable materials in appropriate containers.

2. After collection sort and pack all recyclable materials into appropriate containers.

3. Arrange for collection of recyclable materials or transport to appropriate collection


depots.

4. Promote and encourage all forms of recycling within the grounds.

5. Provide feedback in the form of reports as to the operation of the recycling program
on a monthly basis.

OPTIONAL SERVICES

The Trust is offering tenderers the opportunity to submit tenders for the supply of
additional services as detailed below. The Trust reserves the right to exclude these
services from the final agreement.

Annual Spring Clean

The Trust is determined that the Stadium be maintained to the highest standards at all
times. The Trust has therefore that the tender should include detailed costing to provide an
annual spring clean.

Tenderers should submit a detailed list of the work to be undertaken and fixed price for
this service.

In the event that the Trust accepts the tendered price and the work is carried out, the
contractor will be responsible for any initial cleaning costs incurred by the Trust at the end
of the contract.

Daily Cleaning

The Trust currently employs a cleaner to clean all administration and change rooms on a
daily basis and to undertake the maintenance cleaning of the venue between events.

Parramatta Stadium Trust Cleaning Tender 2008 Page 15


The following is a description of the work required:

Administration

• Liaise with sanitary and sharp contractors


• Manage supplies of cleaning products
• Manage supplies of paper products

General Duties

ƒ Carry out tasks as detailed by the Events and Administration Manager


ƒ Clean and check roadways, gutters and surrounding Trust land for rubbish.

Offices – Trust and Catering

ƒ Empty waste bins and check (daily)


ƒ Vacuum, dust and mop office kitchens (alternate days)
ƒ Wipe office desks (as required)
ƒ Clean and stock Trust office toilet
ƒ Ensure kitchens clean and tidy – including bench, microwave, sink etc.

Staff Toilets

ƒ Clean and replace paper (daily)

Main entries

ƒ Sweep and remove rubbish (as required)

Function Room

ƒ Vacuum and dust as required.

Parramatta Stadium Trust Cleaning Tender 2008 Page 16


Change Rooms

ƒ Clean Home change rooms continuously as required (dependant upon training


schedule).
ƒ Sweep tunnel and mop as required
ƒ Clean Visitors change rooms as required

Other

ƒ Check and clean maintenance ducts and pump rooms (as required)
ƒ Sweep fire escapes South, North and Box area to ground level (as required)
ƒ Dust louvres and wash as required
ƒ Mop and polish Police Room, First Aid Room and both Western and Eastern side
ticket boxes (as required).
ƒ Clean light fittings (as required)
ƒ Vacuum carpet in Eastern Bar (as required)
ƒ Clean Private Boxes (as required).
ƒ Tidy all turnstile areas (as required)
ƒ Clean TV deck (as required)
ƒ Wash and polish floors in shops (as required)
ƒ Hose yellow stairs (as required)
ƒ Ensure cleanliness of guttering to minimize blockages in terraces
ƒ Clean drains of leaf and waste material
ƒ Ensure all cleaning of bins to be undertaken according to environmental laws. I.e.
No washing into storm water
ƒ Supply Parramatta Stadium Trust with all risk assessments for all work practices to
be undertaken on Parramatta Stadium Trust Land including manual handling.
ƒ Petroleum products are to be stored in accordance with relevant state and federal
laws.
ƒ Ensure all equipment is stored in designated areas.

Recycling

ƒ Assist with conforming to waste reduction and recycling requirements in


accordance with the Government Waste reduction and purchasing policy
(WRAPP).

Parramatta Stadium Trust Cleaning Tender 2008 Page 17


4. TENDER REQUIREMENTS

The following information is required to be provided with tenders. Any additional


information that the Tenderer feels will assist with the assessment of their tender should be
provided separately.

Staffing structure

Tenders should include a breakdown of the staffing structure to be used and details of the
award to be used on site, including:

ƒ Management structure as it relates to this contract.


ƒ On site supervision
ƒ On site cleaning staff
ƒ Daily Cleaner (Optional)

Separate indicative structures should be provided for each of the following:

ƒ Pre fixture cleaning of whole ground


ƒ Post fixture cleaning of whole ground
ƒ Recycling program

Operational Plan

For each of the following, tenderers are to provide details of their operational plan for the
delivery of services. This should include a description of how the plan operates individual
start and finishing times and task descriptions for staff or groups of staff, as well as any
tailored or example check lists.

ƒ Pre fixture cleaning of whole ground


ƒ Post fixture cleaning of whole ground
ƒ Recycling programs

Quality Assurance and Staff Training

Tenderers are to provide site specific details of the following:

ƒ Quality Assurance program


ƒ Staff Training

Submissions should outline how these will be implemented on site, specifying the
following:

ƒ The person responsible for implementing the quality assurance program and how it
will be reported to the Trust
ƒ The minimum training requirements for staff prior to commencement on site.

Parramatta Stadium Trust Cleaning Tender 2008 Page 18


Equipment & Chemicals

Tenderers are to provide a list of all equipment types and numbers to be used on site. The
list should also include and highlight those items that will not be permanently on site.

Tenderers are to provide details of the chemicals to be used in carrying out the cleaning
services.

In accordance with the Trust’s environmental policy evidence of environmentally friendly


products is to be listed.

Uniforms

It is a minimum requirement that all staff employed at any time on site wear a uniform
approved by the Trust and the Trust will not permit any employee onto the site who is not
wearing the approved uniform.

Tenderers should provide full details of the uniforms proposed to be used at the Stadium.

Parramatta Stadium Trust Cleaning Tender 2008 Page 19


5. TENDER SCHEDULES
The following tender schedules must be completed and returned with each tender.

It should also be noted that the Trust has a preference for flat rate charges for fixture
related cleaning services and where possible prices for these services on Saturday, Sunday
and Public Holidays should be the same as Monday to Friday charges. Any specific
questions relating to this should be directed to the Venue Manager.

Alternative offers, where possible, should use a similar pricing schedule as given below.

Parramatta Stadium Trust Cleaning Tender 2008 Page 20


Parramatta Stadium Trust Tender Form

For: Cleaning Services

Closes at: 5pm, Friday 14 November 2008

Enquiries: Mr Luke Coleman

Telephone: 02 9683 5755

To: Parramatta Stadium Trust

I/we hereby offer to execute work as directed in accordance with the Conditions of
Cleaning Contract, the General Cleaning Specification and the Schedules of Cleaning and
Special Conditions applicable and relative to this Contract hereto annexed and to perform
all other obligations which are to be performed by the Contractor and as in accordance
with the Price Schedules as duly completed and attached, as Part Two Schedules of
Cleaning, duly signed herewith.

I/we agree that this Tender shall not be withdrawn by me/us:

… within two calendar months from date of closing of tenders; OR

… before ____/____/____
(Date, which shall be not less than two calendar months from date of
closing of tenders, to be inserted by Tenderer).

And in the event of the Parramatta Stadium Trust deciding to accept this Tender, I/we will
execute a Contract in the manner provided for in the General Conditions.

Name of Tenderer:

Address:

Authorised Person:

Signature: Tel:

Dated: day of 2002

Parramatta Stadium Trust Cleaning Tender 2008 Page 21


Parramatta Stadium Cleaning Contract

Tenderer Information

(Please use BLOCK letters)

Name of Tenderer:

ABN number:

Name of Authorised Person:

Signature:

Position:

Business Address:

Telephone:

Fax:

E-mail Address:

Web Address:

Postal Address:

Name of Witness:

Signature of Witness:

Refer enquiries to:

Telephone:

E-mail:

Parramatta Stadium Trust Cleaning Tender 2008 Page 22


Insurance:

Professional Indemnity

Name of Insurance Firm:

Amount of Cover:

Policy Number:

Expiry Date:

Public Liability

Name of Insurance Firm

Amount of Cover:

Policy Number:

Expiry Date:

Workers Compensation

Amount of Cover:

Policy Number:

Expiry Date:

Award / Workplace Agreement

Name of Award / Agreement:

Last Wage Rate Review Date:

Next Wage Rate Review Date:

Parramatta Stadium Trust Cleaning Tender 2008 Page 23


Cleaning Cost Schedules

Please ensure that all prices quoted are GST inclusive.

It should be noted that the Stadium would prefer an all inclusive rate for Monday to
Sunday including public holidays; however alternative schedules have been provided for
those wishing to have differing rates for weekdays, weekends and public holidays.

SCHEDULE 1 - Parramatta Eels Event – 2 games

ƒ All Areas of the Stadium opened


ƒ 2 game fixture or up to 5 hour event

Attendance Monday to Saturday Sunday Public


Friday Holidays
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $

OR

Attendance Monday – Sunday Inclusive of Public Holidays


Up to 5,000
5,001 to 10,000
10,001 to 15,000
15,001 to 20,857

Parramatta Stadium Trust Cleaning Tender 2008 Page 24


SCHEDULE 2 - Parramatta Eels Event – 3 games

ƒ All Areas of the Stadium opened


ƒ 3 game fixture or up to 6 hour event

Attendance Monday to Saturday Sunday Public


Friday Holidays
Up to 5,000 $ $ $
5,001 to 10,000 $ $ $
10,001 to 15,000 $ $ $
15,001 to 20,857 $ $ $

OR

Capacity Monday – Sunday Inclusive of Public Holidays


Up to 5,000
5,001 to 10,000
10,001 to 15,000
15,001 to 20,857

Parramatta Stadium Trust Cleaning Tender 2008 Page 25


Parramatta Stadium Trust Cleaning Tender 2008 Page 26
SCHEDULE 4 - Other Events

ƒ Dependent upon areas opened, attendance and hours of the event.

MONDAY TO FRIDAY
Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $

SATURDAY
Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $

SUNDAY
Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $

Parramatta Stadium Trust Cleaning Tender 2008 Page 27


PUBLIC HOLIDAYS
Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $

OR

MONDAY TO SUNDAY INCLUSIVE OF PUBLIC HOLIDAYS


Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $

Parramatta Stadium Trust Cleaning Tender 2008 Page 28


SCHEDULE 5 - Waste Removal

ƒ Cost per fixture to be provided.

Attendance Cost per fixture


Up to 5,000 $
5,001 to 10,000 $
Over 10,000 $

OTHER PRICING

SCHEULE 6 – Annual Spring Clean

Fixed Price
Annual Clean $

SCHEDULE 7 – Day Cleaner

ƒ Provide a per annum cost for the day cleaner service working 38 hours per week.

Per annum cost


Day Cleaner $

SCHEDULE 8 – Car Park Sweep

ƒ Provide a per annum cost for car park sweeping – scheduled once per week.

Per annum cost


Car Park Sweep $

SCHEDULE 9 - Consumables

Attendance Monday to Saturday Sunday Public


Friday Holidays
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $

Parramatta Stadium Trust Cleaning Tender 2008 Page 29


SCHEDULE 10 – Cleaning of the Weir

ƒ To be performed weekly by the contractor and as required.

Per annum cost


Cleaning of the $
Weir

Parramatta Stadium Trust Cleaning Tender 2008 Page 30


6. CONDITIONS OF CONTRACT
1 Definitions and Interpretation

1.1 Definitions

In these conditions, and in the contract to which these conditions, with or without
modification apply, the following terms have the meanings respectively set beside
them.

‘Contract’ the formal agreement which the Contractor enters into with the Trust at
its locations.

‘Contractor’ means the organisation which is bound to execute the services in


accordance with the Contract.

‘Contract Sum’ means the sum named as such in the Contract pursuant to this
specification.

‘Trust’ means the Parramatta Stadium Trust.

Premises’ means all buildings / areas named in the specification and its schedules
and which form part of the Contract.

‘Schedule of Prices’ means any schedule included in the Contract which shows the
price of an area or item type.

‘Schedule of Rates’ means any document which shows the rates payable for a
section or item in the schedules as Part 2 of this document.

‘Work’ means all duties specified under the Cleaning Contract.

‘Specification’ means the general cleaning specification and accompanying


schedules existing at the date of acceptance of the tender and any notification of the
specification made by the Trust pursuant to the powers conferred in these
Conditions of Contract.

‘The Venue Manager’ means the person having delegated authority to be


responsible for the day to day control of the premises and includes the person acting
as such. It also includes the representatives of the Venue Manager or supervising
officers of the Trust.

Parramatta Stadium Trust Cleaning Tender 2008 Page 31


1.2 Interpretations

1.2.1 The Contract shall be governed by and construed with reference to the laws
for the time being in force in the State of New South Wales.

1.2.2 All measurements of physical quantities shall be in Commonwealth legal


units of measurements within the meaning of the Weights and Measures
(National Standards Act 1960).

1.2.3 Quality Management and Quality Assurance Standards to comply guidelines


within Australian Standard AS 3901.

1.2.4 The Recitals, Schedules, Annexures and Exhibits form part of this
Agreement but the headings do not and are inserted for the purpose of
identifying a section only.

1.2.5 References to any document or agreement (including this document) include


references to such document or agreement as amended, novated,
supplemented or replaced from time to time.

1.2.6 A reference to a statute, ordinance code or other law includes regulations


and other instruments under it and consolidations, amendments, re-
enactments or replacements of any of them.

1.2.7 The singular includes the plural and vice versa.

1.2.8 Person includes company, corporation, firm or other legal person.

1.2.9 A reference to a person includes a reference the person’s executors,


administrators, successors, substitutes (including without limitation persons
taking by novation) and assigns.

1.2.10 an agreement, representation or warranty in favour of two or more persons


is for the benefit of them jointly and severally.

1.2.11 an agreement, representation or warranty on the part of two or more persons


binds them jointly and severally.

1.2.12 A reference to any thing is a reference to the whole and each part of it and a
reference to a group of persons is a reference to all of them collectively, to
any two or more of them collectively and to each of them individually.

1.2.13 References to clauses and sections shall be references to clauses and


sections of this Agreement and references to clauses include sub-clauses in
this Agreement.

1.2.14 Day is a calendar day (and includes, without limitations, weekends and
public holidays).

1.2.15 Where any word or term is defined in one part of speech and the defined
word or term appears in a capitalised form in this Agreement in another part
of speech (and whether or not involving a change to the word or term itself)

Parramatta Stadium Trust Cleaning Tender 2008 Page 32


such word or term shall have the same meaning mutatis mutandis as is
required by the different part of speech.

1.2.16 all provisions of this Agreement shall so far as possible be construed so as


not to be invalid, illegal or unenforceable in any respect. If any provision on
its true interpretation is illegal, invalid or unenforceable, that provision shall
so far as possible be construed to such an extent as may be necessary to
ensure that it is not illegal, invalid or unenforceable and as may be
reasonable in all the circumstances so as to give it a valid operation of a
partial character. If any such provision or part of it cannot be so construed,
such provision or part shall, if the Trust so agrees in writing, be deemed to
be void and severable and the remaining provisions of this Agreement shall
not in any way be affected or impaired.

1.2.17 Interpretation of any covenant clause or word mentioned herein shall not be
restricted by reference to any other covenant clause or word mentioned
herein or by the juxtaposition of the same and in the event of ambiguity all
of the said covenants clauses and words shall be construed in such a way as
to widen and not restrict the powers rights and remedies of the parties, and

1.2.18 Such of the provisions herein contained as require or prescribe anything to


be done by the Company shall in addition to being read and construed as
conditions of this agreement, also be read and construed as covenants and
agreements whereby the Company for itself its successors and assigns
agrees with the Trust to observe and perform such provisions and
conditions.

2. Agreement

The Trust has asked the Contractor and the Contractor has agreed to provide
Cleaning Services to Premises as detailed in this contract.

3. Period of Contract

Commencement Date: 1st January 2009

Termination Date: 31st December 2010

4. Extension of Contract

The Trust may agree to extend the period of this contract by a further 2 (two) year
from the Termination date. The granting of this extension is at the absolute
discretion of the Trust.

5. Schedule of Prices

The schedule of costs are detailed at Attachment A

Parramatta Stadium Trust Cleaning Tender 2008 Page 33


6. Cleaning Specifications and Schedules

Details of all cleaning specifications and schedules are enclosed at Attachment B.

7. Satisfactory Performance of Work

7.1 All work under this contract is to be carried out in a proper and skilful
manner to the satisfaction of the Trust. If the work or any part thereof to be
performed pursuant to the contract is not carried out to the satisfaction of
the Trust, the Trust will have the right to:

A. withhold payment under the contract until such time as the


work or any part thereof has been carried out to the satisfaction
of the Trust; or

B. arranges to have the work performed by another provider, and


recover the resultant additional costs from the Contractor.

7.2 The Trust will undertake regular inspections of the standards of cleaning to
ensure compliance with the General Cleaning Specification.

7.3 Where the results are less than 100% compliance with General Cleaning
Specification, the following actions will occur unless there are extenuating
circumstances accepted and agreed by the Trust:

a. First month of inadequate performance, the Trust may deduct 5%


from Contractor’s claim for payment, pending rectification

b. Second month of inadequate performance the Trust may deduct 10%


from the Contractor’s claim for payment, pending rectification

C. thereafter the Trust will consider cancellation of the Contract.

8. Additional Performance Penalties

The following additional performance penalties will apply:

8.1 Operations Plan

If the Contractor has not provided the Operations Plan as detailed in section
27 of this document within thirty days of the commencement of the contract
the Trust may deduct $1,000 from Contractor’s claim for payment, pending
rectification and will deduct $1,000 each month that the plan is
subsequently not provided.

8.2 Operational Reports

The Contractor is to provide all weekly and monthly operational reports as


detailed in the Operations Plan outlined in section 27 of this document. In
the event that these reports are not submitted within five (5) days of the end
of each week the Trust may deduct $100 from the Contractor’s claims for

Parramatta Stadium Trust Cleaning Tender 2008 Page 34


payment, pending rectification, for each report that is not submitted within
the required time.

Contractor’s claims for payment.

10. Price Variation

10.1 If during the currency on the Contract and by reason any award judgment,
determination order or rule of a court, industrial board or other statutory
tribunal or authority there shall be a variation in either the rates or wages
payable to persons employed by the Contractor in the performance of the
Contract (including any variation in the basic wage) or in the minimum
hours of labour to be worked by persons employed by the Contractor in the
performance of the Contract then as from the date of such variation the
Contract price may be varied, either by way of increase or decrease as the
case may require, in proportion to the increased or decreased cost the
Contractor in performing the Contract occasioned by such variation.

No variations in the Contract price will be allowed because of variations in


the price of materials or equipment used by the Contractor in discharging
his / her obligations under the Contract, or because of better than award
wages or hours of labour voluntarily given to persons employed by the
Contractor in the performance of the contract.

10.2 Claims for variance by the Contractor shall be substantiated by such


documentary or other evidence as the Trust may require.

10.3 The Contract values will be subject to variations by the following


percentage on receipt of written application from the Contractor.

a. 90% of the percentage or amount approved under National Wage


Decisions

b. 87.5% of the percentage or amount approved under separate


Cleaning Industry Awards

11. Payment for Service

11.1 Payment for work performed based on the ‘Event’ (On Demand) cleaning
under the Contract will be paid by the Trust within fourteen days (14).

All invoices for ‘Event’ (On Demand) cleaning to be received in the Trust
office within two business days from the ‘Event” (On Demand).

11.2 For Maintenance and General Cleaning, the sum payable shall be paid by
the Trust to the Contractor monthly in arrears. The Contractor shall submit
an invoice at the end of each completed month of the Contract period and
the Trust shall pay such amount as may properly be due to the Contractor
within fourteen days (14) of the receipt of such invoice.

12. Economy

Parramatta Stadium Trust Cleaning Tender 2008 Page 35


12.1 The Contractor shall use no more power, water or as than is reasonably
necessary for the efficient cleaning of the premises and shall ensure that all
electric lights water and gas taps and appliances are turned off immediately
after use.

13. Sub Contracting

13.1 The work under the Contract cannot be sold, sub-let, assigned, transferred or
sub-contracted to third parties, except by written permission from the Trust.

13.2 If the Contractor is a corporation other than a corporation listed on an


Australian Stock Exchange then should there be any change in the
beneficial ownership of the issued share capital of the Contractor as to the
date hereof or any new issue of shares as a consequence of which in either
case the right to the effective control of at least fifty one per centum (51%)
of the votes that can be cast at a general meeting of the Contractor becomes
vested in any person or corporation not enjoying such right of effective
control at the date hereof such change in the control of the Contractor shall
be deemed to be an assignment of this Agreement for the purposes of this
paragraph.

14. Indemnity and Workers Compensation Insurances

14.1 The Contractor agrees to indemnify and keep indemnified the Trust, its
officers, servants and agents from and against all actions and claims
whatsoever which may be brought or made against them or any of them in
respect of any damage sustained by the Contractor or by any other person or
property which may arise from the use of the premises or any part thereof or
by reason of the observance or non-observance (as the case may be) of any
of the Contractors undertakings and agreements herein contained (but
excluding any and all such actions and claims arising out of the
negligent acts, omissions or default of the Trust or any officer, servant
or agent of the Trust) and from and against all costs, charges and expenses
which they or any of them incur in defending or settling any such actions or
claims provided that the Contractor shall be entitled to have the handling
and control of any such action or claims as may be the subject of the
indemnity created by this subclause.

14.2 The Contractor shall insure and keep insured its employees under the
provision of the Workers Compensation Law of NSW and shall waive all
rights of subrogation and indemnity against the Trust and its officers,
servants and agents given by such law to the Contractor (and the Contractor
shall ensure that its insurer likewise waives its rights) in respect of claims
by employees of the Contractor for injury (including injury resulting in
death) arising from work performed under the Contract.

Insurance effected by the Contractor pursuant to the preceding paragraph of


this Clause shall be extended to cover all liabilities of the Trust at Common
Law and under any applicable statute or other legislative provision.

The Contractor shall be solely responsible to meet all payments, costs and
expenses arising out of any claims and proceedings for damage, loss, death

Parramatta Stadium Trust Cleaning Tender 2008 Page 36


or injury of or to the Contractor and the Contractor’s officers, servants,
agents, approved sub-contractors, invitees and licensees which may be
sustained in the performance of work pursuant to the Contract and the
Contractor shall indemnify the Trust, its servants and agents against any
claims and proceedings made in respect of such damage, loss, death or
injury.

15. Public Liability Insurance and Property Damage Insurance

15.1 To take out a Public Liability Insurance Policy in respect of the premises in
the joint names of the Contractor and the Trust for the sum of $10m in
respect of any one event with a company to be approved by the Trust and to
hand over to the Trust the insurance policy and the receipts for all premiums
and other moneys paid in respect of such insurance provided that on default,
the Contractor in payment of any premium or other moneys due in respect
of the said insurance the Trust may pay the same amounts so paid shall for
all purposes be deemed to be debt due by the Contractor to the Trust.

15.2 To take out Property Damage Insurance Policy to insure and keep insured
the premises against loss or damage (including damage by fire, explosion,
storm, tempest, lightning, earthquake or other convulsion of nature, strike,
riot, aircraft or articles dropped there from) in the joint names of the
Contractor and the Trust and in an amount and with a company to be
approved by the Trust and to hand over to the Trust the insurance policy or
policies and the receipts for all premiums and their moneys paid in respect
of such insurance.

15.3 That nothing shall be done whereby any insurance effective pursuant to
Clauses 8.1 and 8.2 may become vitiated or non-effective.

Parramatta Stadium Trust Cleaning Tender 2008 Page 37


16. Settlement of Disputes

16.1 All disputes arising out of the Contract shall be decided as follows:

a. between the Venue Manager and the Contractor’s Officer in Charge


on site, be negotiation, failing which by
b. between the Venue Manager and the Contractor’s Overall
Supervisor, by negotiation, failing which by
c. between the Trust and the Contractor by negotiation, failing which
by
d. Arbitration

16.2 Arbitration shall be effected by - an arbitrator upon in writing by both


parties or, in the absence of an agreement by an arbitrator appointed by the
Institute of Arbitrators, Australia.

17. Safety

17.1 The Contractor shall carry out the whole of the works in a thoroughly safe
manner and, in particular, shall:

a. conform to the requirements of all relevant Acts or Statutes of


Parliament, Regulations, By-Laws or orders relating to the safety of
persons on or about the premises

b. ensure that all tackle, gear, ladders, machines and other equipment
used by the Contractor or any others in connection with the Contract,
are of adequate strength and safe for use

c. immediately discontinue or procure the discontinuance by others of


any practice or remove any equipment which becomes, or is likely to
become, unsafe

d. ensure the prompt removal from the premises of any employees or


representatives whose conduct tends to create a danger to themselves
or to others.

18. Building Security

18.1 The Contractor shall ensure that all windows are shut and fastened and that
all doors are closed and, if found locked, relocked when leaving a room and
finally, on leaving the premises, the Contractor shall also ensure that all
external doors and gates to the building/s and all grounds surrounding it are
securely locked unless otherwise specifically directed from day to day.

18.2 Where keys are supplied to the Contractor for the purpose of entering the
securely locked premises, the Contractor will be responsible for
safeguarding the keys in a manner satisfactory to the Trust and whenever so
required shall hand the keys to the Venue Manager.

Parramatta Stadium Trust Cleaning Tender 2008 Page 38


18.3 No additional keys are to be cut from any provided without the prior
consent in writing of the Trust.

18.4 Any loss of keys must be forthwith reported to the Trust. Any replacement
costs shall be at the Contractor’s expense.

18.5 The Contractor shall supply to the Venue Manager at least forty-eight hours
(48) prior to the entry on duty of any cleaning staff the following
information, for each such person:

a. the full name


b. date and place of birth
c. current address and contact telephone number of cleaner

18.6 Where security alarms are installed on the premises, the Contractor is
responsible upon commencement and conclusion of work each day by its
staff or representatives to ensure that the alarms have been activated in
accordance with relevant instructions and that respective work areas are
securely maintained until the next normal opening time of the premises.

18.7 The Contractor is to provide at his cost as suitable uniform, as agreed by the
Trust, with identification / badge for all cleaning staff on the premises.

18.8 The Contractor, his agents, servants or employees in the course of their
duties on the Trust’s property find any lost property, they must immediately
lodge such items with the responsible Trust representative, or at the office
of the Venue Manager.

19. Poisons, Inflammable Liquids and Other Dangerous Injurious Substances

19.1 The Contractor shall not without prior approval of Trust store any
poisonous, dangerous, explosive, corrosive or inflammable liquids, gas, oil,
mixture, compound or other substance upon the premises apart from mineral
spirits and oils required for use in the Contract being executed and then only
in accordance with the relevant provisions of the Dangerous Goods Act,
1975, as amended, and the Poisons Act, 1952, as amended, and any
Regulations made under either of those Acts.

The Contractor will store any such substances under lock and key and only
within the area allocated by the Trust and in properly labelled and sealed
containers and will not use any such substances in the premises for any
purpose other than usual Work applications and then only if in accordance
with the Manufacturer’s direction and under the constant supervision of the
Contractor. The Contractor shall not heat wax or other inflammable
substances on any heating appliance in the premises.

19.2 Acid-based chemicals and alkaline chemicals are not to be used on the
premises without the prior approval of the Trust.

Parramatta Stadium Trust Cleaning Tender 2008 Page 39


20. Disturbance

20.1 The Contractor will take all reasonable precautions to ensure as little
disturbance as possible to the area to be cleaned and the routine of other
activities therein performed and will promptly remove all materials and
equipment when cleaning has been completed.

20.2 Except to the extent reasonably necessary for costing purposes, the
Contractor shall not remove or re-arrange in any way files, documents,
papers, records or equipment on tables, benches or other furniture provided
however that the Contractor shall, in no circumstances, remove or re-
arrange any apparatus or equipment.

21. Supplies

21.1 All cleaning materials and equipment including toilet paper, paper towels
and hand soap are to be supplied by the Contractor.

21.2 All cleaning materials and equipment will be subject to approval by the
Trust for use on site on the submission of suitability and product description
with technical information data sheets.

22. Storage and Equipment

22.1 Any room made available to the Contractor for the storage of materials and
equipment to be used in the performance of the Contract will be so made
available on the understanding that the Trust staff will also have access to
that room and that the Trust will not accept any responsibility for the loss of
any material or equipment stored by the Contractor. It will be the
Contractor’s responsibility and the Contractor’s cost to maintain and keep
the room clean and tidy at all times and will be subject to inspection.

23. Waste

23.1 The Contractor shall ensure that any waste or debris resulting from the
operations or actions of the Contractor’s employees shall be properly
disposed of, and that any area occupied by the employees for the purpose in
the Contract shall be left clean and free of any waste.

24. Inspection of Time Sheets

24.1 All employees under this Contract are required to Bundy In and / or register
in a record book on commencement of duty and out on conclusion of duty
each day. The time cards and / or record books are to be available to the
Trust for inspection on demand. The Trust reserves the right to check the
Contractor’s time sheets / job cards for all works carried out.

Parramatta Stadium Trust Cleaning Tender 2008 Page 40


25. Non-Disclosure of Confidential Information

25.1 The Contractor and any persons employed by or representing the Contractor
must not disclose to or discuss with any other person any confidential
information obtained by his / her or them or to which he / she or they have
obtained in the course of performance of their duties.

26. Wages

26.1 The Contractor shall ensure that all persons employed in the cleaning of the
premises are paid at rates which are not less than those fixed by the relevant
award, determination, judgement or order of any competent court, wages
board, commission or other industrial tribunal or by any relevant industrial
agreement in force under any laws of the Commonwealth or the State of
New South Wales and such persons are employed under the conditions
prescribed in any such award, judgement order of Agreement.

27. Operations Plan

27.1 Within thirty days (30) of the commencement of the Contract, the
Contractor, in conjunction with the Trust, is to submit in writing, a plan of
operations including all work schedule, check lists, inspection sheets as
outlined in the Contractors Tender Proposal for cleaning, daily cleaning, pre
and post fixture cleaning including vacation and periodic cleaning, floor
stripping and re-sealing, carpet shampooing, inaccessible and accessible
glass cleaning, high dusting.

28. Uniforms

28.1 All staff are to be issued with full uniforms for use when working at the
site. Uniforms are to be approved by the Trust. It should be noted that it is a
condition of this Contract that Contractors staff not wearing the approved
uniform will not be allowed on site.

29. Cleaners Training

29.1 The Contractor shall ensure that all staff undergo a period of formal
induction training before being allocated to a work area. In addition to
induction / standards training, there should be a structured follow-up
training program and a commitment to where changes to procedures are
required for any reason.

The Contractor shall employ in and about the provision of the Cleaning
Services only such persons as are careful, skilled and experienced.

The Contractor shall ensure every person employed by the Contractor in and
about the provision of the Cleaning Services is at all times properly and
sufficiently trained and instructed with regard to:

a. the task or tasks that person has to perform.

b. all relevant provisions of this Contract.

Parramatta Stadium Trust Cleaning Tender 2008 Page 41


c. all relevant rules, procedures and standards of the Trust.

d. all relevant legislation, rules and procedures concerning


occupational health and safety at work.

e. fire risks and fire precautions.

f. the need to recognise situations which involve an actual or potential


danger of personal injury or loss to any person as a result of
defective equipment.

The Contractor is required to supply to the Trust details of their training


procedures for cleaners and supervisors and, where possible, their Cleaning
Training Manuals.

30. Smoking

30.1 Smoking restrictions apply to areas of the Trust’s premises and these
restrictions are enforced.

31. Quality Assurance

32.1 The Trust requires the Contactor to conform to Quality Assurance as


defined by Standards Australia benchmarks AS3900 series AS3901/2/3/4
and a recognised quality assurance system either implemented or pending
implementation is to be supplied with certification to the Trust or such
information to satisfy the Trust as to the Contractors intent towards Quality
Assurance.

32. Breach of Contract

32.1 In the event of failure to commence and complete work within the Contract,
the order may be cancelled and the Trust may carry out the work by other
means. Any additional expenses, including administrative costs, so incurred
may be deducted from any amount due to the Contractor, without prejudice
to the Trust’s other rights under the Contract.

33. On Demand Cleaning

33.1 For any additional cleaning as required by the Trust and notified in writing
will be paid at the scheduled price and/or hourly rate as stated in the
Contract.

34. Employees

34.1 The Contractor shall submit to the Trust at least seven clear days prior to its
commencement of the services contracted for or within such other time as
the Trust may allow, a list of the full names, addresses and places and dates
of birth of persons who will be employed by the Contractor in discharging
its obligations under the Contract. At least seven clear days prior to any

Parramatta Stadium Trust Cleaning Tender 2008 Page 42


other or further person whom the Contractor proposes to employ by
commencing duty, the Contract shall submit to the Trust, the name address
and date and place of birth of such a person. The Trust may, without being
required to give any reason by notice in writing, direct that the Contractor
shall not employ in discharging its obligations under the Contractor either as
regard the whole or any part of the premises to be cleaned any or all of the
persons whose names have been submitted to the Trust and the Contractor
shall forthwith comply with any such direction.

34.2 If any employee of the Contractor employed in or about the premises to be


cleaned shall, in the opinion of the Trust, be guilty of misconduct in or in
the vicinity of the premises or otherwise shall, in the opinion of the Trust, be
unsuitable to be employed or continued in employment in the carrying out
of the Contract, the Trust may require the Contractor forthwith to cease to
employ such employee in connection with the Contract and may forbid and
such employee to remain in or return to the said premises and, if necessary,
may remove such employee or cause that employee to be removed from the
said premises.

In any such case, the Contractor shall forthwith determine the employment
of such employee in connection with the purpose of the Contract and shall
not thereafter employ such person in connection therewith, or permit such
person to come to the said premises without the previous written consent of
the Trust, provided always that the Trust shall not in any case by under any
liability in respect of any claim made by the Contractor or any such
employee as aforesaid for wags or damages, whether for wrongful dismissal
or otherwise and the Contractor shall indemnify the Trust against every such
claim.

34.3 The Contractor shall be responsible for the good and proper conduct of the
persons employed by it in the cleaning of said premises. When the
Contractor is not personally in charge of the cleaning of the premises, the
Contractor shall ensure that a responsible representative is at all times
supervising the cleaning of the premises.

35. Premises to be Cleaned

35.1 Contractors are to inspect the areas to be cleaned before submitting any
quotation. The submission of a quotation shall be deemed to be conclusive
evidence that such inspection has been carried out and that the Contractor
has satisfied itself as to the accuracy of the area to be cleaned mentioned in
the quotation form or specification and as to the state of repair and physical
condition of the area to be cleaned.

35.2 The Trust may at any time by notice in writing, vary the portions of the
premises to be cleaned under the Contract and in the event of such variation
the amount payable to the Contractor shall be varied by an amount agreed
upon between the Trust and the Contractor. In the event of agreement not
being reached, the Trust may forthwith terminate the Contract by notice in
writing to the Contractor without prejudice to the Trusts rights or remedies
under the Contract.

Parramatta Stadium Trust Cleaning Tender 2008 Page 43


36. Security Deposit

36.1 Within fourteen (14) days after the notice of acceptance of the quotation has
been given to the Contractor, the Contractor shall, if required by the terms
of such notification, provide a surety in a form approved by the Trust in the
amount of $12,000, to be held as security against due and proper
performance and completion of the Contract.

37. Damage

37.1 The Contractor will be held responsible for and will be required to
make good any loss or damage to property of the Trust which is
attributable to the Contractor’s negligence or the negligence of the
Contractor’s agents, servants or employees, or to the use by the
Contractor or his / her servants or employee of any material or method
or apparatus, in a manner not in accordance with the specification or
previously approved in writing by the Trust.

All damaged work shall be made good by the Contractor at his / her own
expense and to the satisfaction of the Trust.

38. General

38.1 No variation, modification of or addition to this contract shall be e effective


unless made in writing and executed by both parties.

38.2 No waiver by either party of any condition or any breach of the term,
covenant, agreement, representation or warranty under this agreement
whether by conduct or otherwise in any one or more instances shall be
deemed to be or construed as a further or continuing waiver of any such
condition or breach of any other term, covenant, agreement, representation
or warranty under this agreement.

38.3 Any written notice or communication to be given under this agreement


shall be given either personally to the other party or by sending it through
the post in a pre-paid envelope addressed to the other party at its address
referred to above. Any notice given personally shall be deemed to be duly
delivered when left at the premises of the party. Any notice sent by pre-
paid post shall be deemed to be delivered on the third (excluding Saturdays,
Sundays and statutory holidays) next following the dates of posting.

Parramatta Stadium Trust Cleaning Tender 2008 Page 44


APPENDIX ONE

SAMPLE EVENT SCHEDULE 2002

Parramatta Stadium Trust Cleaning Tender 2008 Page 45


PARRAMATTA STADIUM 2007 FIXTURES

Parramatta Stadium 2007 Fixtures


Date Fixture Attend
30/03/2007 Parramatta Eels v West Tigers 17,529
7/04/2007 Parramatta Eels v Raiders 9,143
22/04/2007 Parramatta Eels v Bulldogs 17,977
25/04/2007 Sydney FC v Persik Kerdini 10,153
5/05/2007 Parramatta Eels v Roosters 12,590
19/05/2007 Parramatta Eels v Cowboys 9,346
28/05/2007 Parramatta Eels v Warriors 10,775
17/06/2007 Parramatta Eels v Dragons 12,230
21/06/2007 MCS Grand Finals 500
9/07/2007 Parramatta Eels v Knights 9,887
15/07/2007 Parramatta Eels v Rabbitohs 14,756
29/07/2007 Parramatta Eels v Sea Eagles 19,270
4/08/2007 Sydney FC v Newcastle Jets 1,118
11/08/2007 Parramatta Eels v Sharks 12,427
26/08/2007 Western Sydney Rams v Melbourne 1,789
31/08/2007 Parramatta Eels v Broncos 16,396
1/09/2007 Western Sydney Rams v Ballymore 1,396
22/09/2007 Western Sydney Rams v Canberra 1,753
29/09/2007 Western Sydney Rams v Perth 1,267
7/10/2007 Wetsern Sydney Rams v Melbourne 1,166
181,468

PARRAMATTA STADIUM 2007 FIXTURES

Parramatta Stadium 2008 Fixtures


Date Fixture Attend
28/03/2008 Parramatta Eels v Knights 14,212
11/04/2008 Parramatta Eels v Titans 12,860
18/04/2008 Parramatta Eels v Sea Eagles 13,201
16/05/2008 Parramatta Eels v Roosters 15,232
7/06/2008 Parramatta Eels v Raiders 8,956
29/06/2008 Parramatta Eels v Storm 12,070
6/07/2008 Parramatta Eels v Panthers 13,005
13/07/2008 Maronite 08 14,000
25/07/2008 Parramatta Eels v Cowboys 5,691
18/08/2008 Parramatta Eels v West Tigers 12,074
5/08/2008 Parramatta Eels v Warriors 4,401
27/10/2008 RLWC - Ireland v Tonga
5/11/2008 RLWC - Ireland V Somoa
8/11/2008 SuperX Championships
125,702

Parramatta Stadium Trust Cleaning Tender 2008 Page 46

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