Cleaning Tender
Cleaning Tender
Cleaning Tender
for the
Management of
Cleaning Services
1. Introduction 2
2. Description of Facility 4
4. Tender Requirements 17
Staffing Structure 17
Operational Plan 17
Quality Assurance and staff training 17
Equipment and chemicals 18
Uniforms 18
5. Tender Schedules 19
Tender form 20
Tenderer information 21
Cleaning cost schedule 23
- Schedule 1 23
- Schedule 2 24
- Schedule 3 25
- Schedule 4 26
- Schedule 5 28
- Schedule 6 28
- Schedule 7 28
6. Conditions of Contract 29
The Parramatta Stadium Trust (Trust) invites tenders for the provision of cleaning services
to the Parramatta Stadium (Stadium).
Summary
2. Contract commencement
date: 1 January 2009 or as agreed by
the Trust.
The following tender document details the services required and the form in which tenders
should be submitted. However, it should be noted that the Trust encourages tenderers to
also submit alternative offers for the delivery of services including enhancements to
cleaning specifications and schedules with the aim of providing the highest possible
standards of cleaning at the most cost effective rate. A conforming tender must be
submitted in order for alternative tenders to be considered.
Lodgement of Tenders
Tenders shall be enclosed in a plain, sealed envelope, endorsed ‘Cleaning Tender’ and
shall be deposited in the Tender Box or sent by prepaid post or courier to reach the Venue
Manager by 5pm on Friday 14 November 2002.
The tender box is located at the Parramatta Stadium Trust Office, Level 1, Western
Grandstand, Parramatta Stadium, O’Connell Street, Parramatta.
Tenders have alterations or erasures therein and tenders in which prices are not legible are
liable to rejection.
Late Tenders
All tenders received after the stipulated closing time will be deemed late and will normally
be excluded from consideration.
Tenders deemed late which are forwarded through the mail services of Australia Post or
through private courier services will not be considered unless there is explicit and
conclusive evidence that the documents were dispatched in sufficient time to reach the
tender box before the date and time specified.
Acceptance
The lowest of any tender will not necessarily be accepted, and no tender shall be deemed
to have been accepted unless and until the fact of such acceptance has been notified to the
successful tenderer in writing and/or by issue of an official purchase order for and on
behalf of the Parramatta Stadium Trust.
Luke Coleman
Venue Manager
Parramatta Stadium Trust Tel: 02 9683 5755
O’Connell Street Fax: 02 890 3345
Parramatta NSW 2150 E-mail: lcoleman@parramattastadium.com.au
Ground Level Players change room and facilities, referees rooms, toilet
facilities, turnstile areas, lift, stairwell entrances, ticket
offices, snack bars, portable bars, Cumberland Lounge
(function room), plant rooms, concourse seating, catering
areas.
Corporate Suite Level Outside seating areas, toilet facilities, press and media
booths, private viewing suites, camera deck, police room,
caterer’s rooms, plant rooms, fire stairs and access stairs.
North Terrace
South Terrace
Grounds in General
Parking areas, roadways and footpaths, playing field, practice field, turnstiles, front of food
outlets and grates, grassed viewing areas, lawn areas surrounding complex, storm water
drains/pits.
To clean all areas used during a fixture to the highest standards. It should be noted
that the major post clean must be carried out on the morning of the first normal
working day following a fixture except where fixtures are running concurrently, in
which case the major post clean must be completed within five hours of the
conclusion of the preceding fixture.
It is stressed that all areas must be cleaned in readiness for the following fixture
regardless of any problems encountered ie. bad weather, staffing problems,
equipment breakdowns etc. Contractors should be fully aware of the importance of
this requirement.
The provision of plant equipment and labour to remove all waste material,
including kitchen waste from the grounds daily or as requested by the Trust and
after each fixture.
5. Recycling
The recycling of glass, aluminium cans, cardboard, paper and office paper is to be
introduced and tenders are required to supply a recycling program.
Therefore it is envisaged that the Contractor will introduce, promote and encourage
all personnel and patrons to recycle other recyclable waste materials and arrange
for the collection of those materials. Any income derived from sale of recycled
materials, is to be forwarded to the Parramatta Stadium Trust.
The cost of providing labour to collect, sort, package or stack recycled waste is to
be allowed for in the daily or event cleaning charges.
Contractors are to be aware in tendering that at certain fixtures areas of the Stadium
are either fully utilised or restricted to nominated areas, eg, both West and East
stands or one stand only and variation to tendering costs are to be nominated in
Tender as detailed in Section 5 (Tender schedule).
7. Consumables
Contractors are to supply hand towels, toilet paper, hand soap etc
Contractors are to service and replenish these items to all facilities and re
responsible for replenishment of stock.
8. Waste Disposal
The Trust invites tender for the provision of refuse disposal services, inclusive of
fixtures and between fixture waste e.g. daily waste, to the Stadium. The following
details the requirements:
Maximum 90 Sulo waste bins to be emptied after each fixture (fixed price per
fixture), 4 x 4.5 m3 waste bins to be emptied after each fixture (fixed price per
fixture), 3 x recycle box bins (fixed price per fixture).
S.1 Toilets
S.2 Lifts
• Clean and polish all stainless steel including sink and taps.
• Dust and polish all timber surfaces.
• Collect recyclable materials.
• Polish any metal surfaces.
• Empty and clean waste bins.
• Replace all bin liners.
• Dust and wipe clean all surfaces.
• Remove marks from walls and furniture.
• Thoroughly vacuum carpets.
• Remove stains from carpets.
• Thoroughly clean and or polish tiled flooring.
• Clean and polish all glass surfaces.
• Deodorise room.
• Wipe clean doors and jambs.
• Clean windows, balconies, rails and seats.
S.12 Seating
• Thoroughly clean all seats - wipe clean where necessary pressure clean and scrub where
required.
• Thoroughly clean and deodorise all sulos and hoppers after emptying and ensure
rubbish collection areas are kept in clean condition.
Description of Work
The thorough cleaning of all areas immediately prior to a fixture to ensure the particular
facilities to be open during the fixture are clean and ready for use.
Note: The fixture cleaning will only be required on demand and may be restricted to
specific areas.
It is expected that the facility will be thoroughly cleaned after each fixture.
Thus, any pre-fixture cleaning will only be required if areas have become dirty
eg. seating and outdoor areas.
Specifications
S.1 Toilets
S.2 Lifts
S.3 Private Box Areas
S.4 Change Rooms
S.5 Ticket offices
S.6 Media facilities
S.7 Bar and Concession Areas.
S.8 First Aid and Police Rooms
S.9 Walkways & Stairwells
S.10 Concourse Areas
S.11 Seating Areas
S.12 Seating
S.13 Grass Areas
S.14 Parking Areas, Driveways, Roads, Footpaths.
B. Replenish all hand towels, toilet paper, hand-soap etc. throughout all toilet facilities
E. Carry out work necessary to ensure stand and grounds are clean and ready for the
fixture.
Description of Work
To provide the necessary personnel and supervisory staff during a given fixture to maintain
areas in a clean state throughout the fixture as well as to provide emergency personnel to
cope with problems arising whilst fixture is in progress.
Specifications
A. Empty and clean all rubbish bins and replace bin liners, when necessary throughout
fixture.
D. Provide an ongoing cleaning service to all private box holders throughout fixture.
E. Remove and dispose of all caterers refuse as and when necessary during fixture.
F. Maintain all access areas - corridors, stairs, foyers and lift etc. free from litter and
rubbish throughout fixture.
H. Replenish all toilet facilities with hand towels, soap and toilet paper throughout
fixture.
K. Ensure all staff are uniformed, neat in appearance and courteous at all times.
Description of Work
To clean all areas used during a fixture to the highest standards. It should be noted that the
major post clean must be carried out on the morning of the first normal working day
following a fixture except where fixtures are running concurrently, in which case the major
post clean must be completed within five (5) hours on the evening of the fixture or as
negotiated with the Trust.
It is stressed that all areas must be cleaned in readiness for the following fixture regardless
of any problems encountered ie. bad weather, staffing problems, equipment breakdowns
etc. Contractors should be fully aware of the importance of this requirement.
Specifications
S.1 Toilets
S.2 Lifts
S.3 Private Box Areas
S.4 Change Rooms
S.5 Ticket offices
S.6 Media facilities
S.7 Bar and Concession Areas.
S.8 First Aid and Police Rooms
S.9 Walkways & Stairwell
S.10 Concourse Areas
S.11 Seating Areas
S.12 Seating
S.13 Grass Areas
S.14 Parking Areas, Driveways, Roads, Footpaths.
S.15 Rubbish Containers (Sulos, Hoppers)
Description of Work
To provide labour, plant and equipment to collect recyclable materials after each fixture.
Recyclable materials are to be stored and packed in suitable recycling containers supplied
by recycling firms or agents.
Specification
2. After collection sort and pack all recyclable materials into appropriate containers.
5. Provide feedback in the form of reports as to the operation of the recycling program
on a monthly basis.
OPTIONAL SERVICES
The Trust is offering tenderers the opportunity to submit tenders for the supply of
additional services as detailed below. The Trust reserves the right to exclude these
services from the final agreement.
The Trust is determined that the Stadium be maintained to the highest standards at all
times. The Trust has therefore that the tender should include detailed costing to provide an
annual spring clean.
Tenderers should submit a detailed list of the work to be undertaken and fixed price for
this service.
In the event that the Trust accepts the tendered price and the work is carried out, the
contractor will be responsible for any initial cleaning costs incurred by the Trust at the end
of the contract.
Daily Cleaning
The Trust currently employs a cleaner to clean all administration and change rooms on a
daily basis and to undertake the maintenance cleaning of the venue between events.
Administration
General Duties
Staff Toilets
Main entries
Function Room
Other
Check and clean maintenance ducts and pump rooms (as required)
Sweep fire escapes South, North and Box area to ground level (as required)
Dust louvres and wash as required
Mop and polish Police Room, First Aid Room and both Western and Eastern side
ticket boxes (as required).
Clean light fittings (as required)
Vacuum carpet in Eastern Bar (as required)
Clean Private Boxes (as required).
Tidy all turnstile areas (as required)
Clean TV deck (as required)
Wash and polish floors in shops (as required)
Hose yellow stairs (as required)
Ensure cleanliness of guttering to minimize blockages in terraces
Clean drains of leaf and waste material
Ensure all cleaning of bins to be undertaken according to environmental laws. I.e.
No washing into storm water
Supply Parramatta Stadium Trust with all risk assessments for all work practices to
be undertaken on Parramatta Stadium Trust Land including manual handling.
Petroleum products are to be stored in accordance with relevant state and federal
laws.
Ensure all equipment is stored in designated areas.
Recycling
Staffing structure
Tenders should include a breakdown of the staffing structure to be used and details of the
award to be used on site, including:
Operational Plan
For each of the following, tenderers are to provide details of their operational plan for the
delivery of services. This should include a description of how the plan operates individual
start and finishing times and task descriptions for staff or groups of staff, as well as any
tailored or example check lists.
Submissions should outline how these will be implemented on site, specifying the
following:
The person responsible for implementing the quality assurance program and how it
will be reported to the Trust
The minimum training requirements for staff prior to commencement on site.
Tenderers are to provide a list of all equipment types and numbers to be used on site. The
list should also include and highlight those items that will not be permanently on site.
Tenderers are to provide details of the chemicals to be used in carrying out the cleaning
services.
Uniforms
It is a minimum requirement that all staff employed at any time on site wear a uniform
approved by the Trust and the Trust will not permit any employee onto the site who is not
wearing the approved uniform.
Tenderers should provide full details of the uniforms proposed to be used at the Stadium.
It should also be noted that the Trust has a preference for flat rate charges for fixture
related cleaning services and where possible prices for these services on Saturday, Sunday
and Public Holidays should be the same as Monday to Friday charges. Any specific
questions relating to this should be directed to the Venue Manager.
Alternative offers, where possible, should use a similar pricing schedule as given below.
I/we hereby offer to execute work as directed in accordance with the Conditions of
Cleaning Contract, the General Cleaning Specification and the Schedules of Cleaning and
Special Conditions applicable and relative to this Contract hereto annexed and to perform
all other obligations which are to be performed by the Contractor and as in accordance
with the Price Schedules as duly completed and attached, as Part Two Schedules of
Cleaning, duly signed herewith.
before ____/____/____
(Date, which shall be not less than two calendar months from date of
closing of tenders, to be inserted by Tenderer).
And in the event of the Parramatta Stadium Trust deciding to accept this Tender, I/we will
execute a Contract in the manner provided for in the General Conditions.
Name of Tenderer:
Address:
Authorised Person:
Signature: Tel:
Tenderer Information
Name of Tenderer:
ABN number:
Signature:
Position:
Business Address:
Telephone:
Fax:
E-mail Address:
Web Address:
Postal Address:
Name of Witness:
Signature of Witness:
Telephone:
E-mail:
Professional Indemnity
Amount of Cover:
Policy Number:
Expiry Date:
Public Liability
Amount of Cover:
Policy Number:
Expiry Date:
Workers Compensation
Amount of Cover:
Policy Number:
Expiry Date:
It should be noted that the Stadium would prefer an all inclusive rate for Monday to
Sunday including public holidays; however alternative schedules have been provided for
those wishing to have differing rates for weekdays, weekends and public holidays.
OR
OR
MONDAY TO FRIDAY
Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $
SATURDAY
Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $
SUNDAY
Capacity Hours Cost per clean Cost per clean Cost per clean Cost per clean
Worked Whole Ground West Side West and East North & South
Only Sides Only Hills (seated)
Up to 5,000 $ $ $ $
5,001 to 10,000 $ $ $ $
10,001 to 15,000 $ $ $ $
15,001 to 20,857 $ $ $ $
OR
OTHER PRICING
Fixed Price
Annual Clean $
Provide a per annum cost for the day cleaner service working 38 hours per week.
Provide a per annum cost for car park sweeping – scheduled once per week.
SCHEDULE 9 - Consumables
1.1 Definitions
In these conditions, and in the contract to which these conditions, with or without
modification apply, the following terms have the meanings respectively set beside
them.
‘Contract’ the formal agreement which the Contractor enters into with the Trust at
its locations.
‘Contract Sum’ means the sum named as such in the Contract pursuant to this
specification.
Premises’ means all buildings / areas named in the specification and its schedules
and which form part of the Contract.
‘Schedule of Prices’ means any schedule included in the Contract which shows the
price of an area or item type.
‘Schedule of Rates’ means any document which shows the rates payable for a
section or item in the schedules as Part 2 of this document.
1.2.1 The Contract shall be governed by and construed with reference to the laws
for the time being in force in the State of New South Wales.
1.2.4 The Recitals, Schedules, Annexures and Exhibits form part of this
Agreement but the headings do not and are inserted for the purpose of
identifying a section only.
1.2.12 A reference to any thing is a reference to the whole and each part of it and a
reference to a group of persons is a reference to all of them collectively, to
any two or more of them collectively and to each of them individually.
1.2.14 Day is a calendar day (and includes, without limitations, weekends and
public holidays).
1.2.15 Where any word or term is defined in one part of speech and the defined
word or term appears in a capitalised form in this Agreement in another part
of speech (and whether or not involving a change to the word or term itself)
1.2.17 Interpretation of any covenant clause or word mentioned herein shall not be
restricted by reference to any other covenant clause or word mentioned
herein or by the juxtaposition of the same and in the event of ambiguity all
of the said covenants clauses and words shall be construed in such a way as
to widen and not restrict the powers rights and remedies of the parties, and
2. Agreement
The Trust has asked the Contractor and the Contractor has agreed to provide
Cleaning Services to Premises as detailed in this contract.
3. Period of Contract
4. Extension of Contract
The Trust may agree to extend the period of this contract by a further 2 (two) year
from the Termination date. The granting of this extension is at the absolute
discretion of the Trust.
5. Schedule of Prices
7.1 All work under this contract is to be carried out in a proper and skilful
manner to the satisfaction of the Trust. If the work or any part thereof to be
performed pursuant to the contract is not carried out to the satisfaction of
the Trust, the Trust will have the right to:
7.2 The Trust will undertake regular inspections of the standards of cleaning to
ensure compliance with the General Cleaning Specification.
7.3 Where the results are less than 100% compliance with General Cleaning
Specification, the following actions will occur unless there are extenuating
circumstances accepted and agreed by the Trust:
If the Contractor has not provided the Operations Plan as detailed in section
27 of this document within thirty days of the commencement of the contract
the Trust may deduct $1,000 from Contractor’s claim for payment, pending
rectification and will deduct $1,000 each month that the plan is
subsequently not provided.
10.1 If during the currency on the Contract and by reason any award judgment,
determination order or rule of a court, industrial board or other statutory
tribunal or authority there shall be a variation in either the rates or wages
payable to persons employed by the Contractor in the performance of the
Contract (including any variation in the basic wage) or in the minimum
hours of labour to be worked by persons employed by the Contractor in the
performance of the Contract then as from the date of such variation the
Contract price may be varied, either by way of increase or decrease as the
case may require, in proportion to the increased or decreased cost the
Contractor in performing the Contract occasioned by such variation.
11.1 Payment for work performed based on the ‘Event’ (On Demand) cleaning
under the Contract will be paid by the Trust within fourteen days (14).
All invoices for ‘Event’ (On Demand) cleaning to be received in the Trust
office within two business days from the ‘Event” (On Demand).
11.2 For Maintenance and General Cleaning, the sum payable shall be paid by
the Trust to the Contractor monthly in arrears. The Contractor shall submit
an invoice at the end of each completed month of the Contract period and
the Trust shall pay such amount as may properly be due to the Contractor
within fourteen days (14) of the receipt of such invoice.
12. Economy
13.1 The work under the Contract cannot be sold, sub-let, assigned, transferred or
sub-contracted to third parties, except by written permission from the Trust.
14.1 The Contractor agrees to indemnify and keep indemnified the Trust, its
officers, servants and agents from and against all actions and claims
whatsoever which may be brought or made against them or any of them in
respect of any damage sustained by the Contractor or by any other person or
property which may arise from the use of the premises or any part thereof or
by reason of the observance or non-observance (as the case may be) of any
of the Contractors undertakings and agreements herein contained (but
excluding any and all such actions and claims arising out of the
negligent acts, omissions or default of the Trust or any officer, servant
or agent of the Trust) and from and against all costs, charges and expenses
which they or any of them incur in defending or settling any such actions or
claims provided that the Contractor shall be entitled to have the handling
and control of any such action or claims as may be the subject of the
indemnity created by this subclause.
14.2 The Contractor shall insure and keep insured its employees under the
provision of the Workers Compensation Law of NSW and shall waive all
rights of subrogation and indemnity against the Trust and its officers,
servants and agents given by such law to the Contractor (and the Contractor
shall ensure that its insurer likewise waives its rights) in respect of claims
by employees of the Contractor for injury (including injury resulting in
death) arising from work performed under the Contract.
The Contractor shall be solely responsible to meet all payments, costs and
expenses arising out of any claims and proceedings for damage, loss, death
15.1 To take out a Public Liability Insurance Policy in respect of the premises in
the joint names of the Contractor and the Trust for the sum of $10m in
respect of any one event with a company to be approved by the Trust and to
hand over to the Trust the insurance policy and the receipts for all premiums
and other moneys paid in respect of such insurance provided that on default,
the Contractor in payment of any premium or other moneys due in respect
of the said insurance the Trust may pay the same amounts so paid shall for
all purposes be deemed to be debt due by the Contractor to the Trust.
15.2 To take out Property Damage Insurance Policy to insure and keep insured
the premises against loss or damage (including damage by fire, explosion,
storm, tempest, lightning, earthquake or other convulsion of nature, strike,
riot, aircraft or articles dropped there from) in the joint names of the
Contractor and the Trust and in an amount and with a company to be
approved by the Trust and to hand over to the Trust the insurance policy or
policies and the receipts for all premiums and their moneys paid in respect
of such insurance.
15.3 That nothing shall be done whereby any insurance effective pursuant to
Clauses 8.1 and 8.2 may become vitiated or non-effective.
16.1 All disputes arising out of the Contract shall be decided as follows:
17. Safety
17.1 The Contractor shall carry out the whole of the works in a thoroughly safe
manner and, in particular, shall:
b. ensure that all tackle, gear, ladders, machines and other equipment
used by the Contractor or any others in connection with the Contract,
are of adequate strength and safe for use
18.1 The Contractor shall ensure that all windows are shut and fastened and that
all doors are closed and, if found locked, relocked when leaving a room and
finally, on leaving the premises, the Contractor shall also ensure that all
external doors and gates to the building/s and all grounds surrounding it are
securely locked unless otherwise specifically directed from day to day.
18.2 Where keys are supplied to the Contractor for the purpose of entering the
securely locked premises, the Contractor will be responsible for
safeguarding the keys in a manner satisfactory to the Trust and whenever so
required shall hand the keys to the Venue Manager.
18.4 Any loss of keys must be forthwith reported to the Trust. Any replacement
costs shall be at the Contractor’s expense.
18.5 The Contractor shall supply to the Venue Manager at least forty-eight hours
(48) prior to the entry on duty of any cleaning staff the following
information, for each such person:
18.6 Where security alarms are installed on the premises, the Contractor is
responsible upon commencement and conclusion of work each day by its
staff or representatives to ensure that the alarms have been activated in
accordance with relevant instructions and that respective work areas are
securely maintained until the next normal opening time of the premises.
18.7 The Contractor is to provide at his cost as suitable uniform, as agreed by the
Trust, with identification / badge for all cleaning staff on the premises.
18.8 The Contractor, his agents, servants or employees in the course of their
duties on the Trust’s property find any lost property, they must immediately
lodge such items with the responsible Trust representative, or at the office
of the Venue Manager.
19.1 The Contractor shall not without prior approval of Trust store any
poisonous, dangerous, explosive, corrosive or inflammable liquids, gas, oil,
mixture, compound or other substance upon the premises apart from mineral
spirits and oils required for use in the Contract being executed and then only
in accordance with the relevant provisions of the Dangerous Goods Act,
1975, as amended, and the Poisons Act, 1952, as amended, and any
Regulations made under either of those Acts.
The Contractor will store any such substances under lock and key and only
within the area allocated by the Trust and in properly labelled and sealed
containers and will not use any such substances in the premises for any
purpose other than usual Work applications and then only if in accordance
with the Manufacturer’s direction and under the constant supervision of the
Contractor. The Contractor shall not heat wax or other inflammable
substances on any heating appliance in the premises.
19.2 Acid-based chemicals and alkaline chemicals are not to be used on the
premises without the prior approval of the Trust.
20.1 The Contractor will take all reasonable precautions to ensure as little
disturbance as possible to the area to be cleaned and the routine of other
activities therein performed and will promptly remove all materials and
equipment when cleaning has been completed.
20.2 Except to the extent reasonably necessary for costing purposes, the
Contractor shall not remove or re-arrange in any way files, documents,
papers, records or equipment on tables, benches or other furniture provided
however that the Contractor shall, in no circumstances, remove or re-
arrange any apparatus or equipment.
21. Supplies
21.1 All cleaning materials and equipment including toilet paper, paper towels
and hand soap are to be supplied by the Contractor.
21.2 All cleaning materials and equipment will be subject to approval by the
Trust for use on site on the submission of suitability and product description
with technical information data sheets.
22.1 Any room made available to the Contractor for the storage of materials and
equipment to be used in the performance of the Contract will be so made
available on the understanding that the Trust staff will also have access to
that room and that the Trust will not accept any responsibility for the loss of
any material or equipment stored by the Contractor. It will be the
Contractor’s responsibility and the Contractor’s cost to maintain and keep
the room clean and tidy at all times and will be subject to inspection.
23. Waste
23.1 The Contractor shall ensure that any waste or debris resulting from the
operations or actions of the Contractor’s employees shall be properly
disposed of, and that any area occupied by the employees for the purpose in
the Contract shall be left clean and free of any waste.
24.1 All employees under this Contract are required to Bundy In and / or register
in a record book on commencement of duty and out on conclusion of duty
each day. The time cards and / or record books are to be available to the
Trust for inspection on demand. The Trust reserves the right to check the
Contractor’s time sheets / job cards for all works carried out.
25.1 The Contractor and any persons employed by or representing the Contractor
must not disclose to or discuss with any other person any confidential
information obtained by his / her or them or to which he / she or they have
obtained in the course of performance of their duties.
26. Wages
26.1 The Contractor shall ensure that all persons employed in the cleaning of the
premises are paid at rates which are not less than those fixed by the relevant
award, determination, judgement or order of any competent court, wages
board, commission or other industrial tribunal or by any relevant industrial
agreement in force under any laws of the Commonwealth or the State of
New South Wales and such persons are employed under the conditions
prescribed in any such award, judgement order of Agreement.
27.1 Within thirty days (30) of the commencement of the Contract, the
Contractor, in conjunction with the Trust, is to submit in writing, a plan of
operations including all work schedule, check lists, inspection sheets as
outlined in the Contractors Tender Proposal for cleaning, daily cleaning, pre
and post fixture cleaning including vacation and periodic cleaning, floor
stripping and re-sealing, carpet shampooing, inaccessible and accessible
glass cleaning, high dusting.
28. Uniforms
28.1 All staff are to be issued with full uniforms for use when working at the
site. Uniforms are to be approved by the Trust. It should be noted that it is a
condition of this Contract that Contractors staff not wearing the approved
uniform will not be allowed on site.
29.1 The Contractor shall ensure that all staff undergo a period of formal
induction training before being allocated to a work area. In addition to
induction / standards training, there should be a structured follow-up
training program and a commitment to where changes to procedures are
required for any reason.
The Contractor shall employ in and about the provision of the Cleaning
Services only such persons as are careful, skilled and experienced.
The Contractor shall ensure every person employed by the Contractor in and
about the provision of the Cleaning Services is at all times properly and
sufficiently trained and instructed with regard to:
30. Smoking
30.1 Smoking restrictions apply to areas of the Trust’s premises and these
restrictions are enforced.
32.1 In the event of failure to commence and complete work within the Contract,
the order may be cancelled and the Trust may carry out the work by other
means. Any additional expenses, including administrative costs, so incurred
may be deducted from any amount due to the Contractor, without prejudice
to the Trust’s other rights under the Contract.
33.1 For any additional cleaning as required by the Trust and notified in writing
will be paid at the scheduled price and/or hourly rate as stated in the
Contract.
34. Employees
34.1 The Contractor shall submit to the Trust at least seven clear days prior to its
commencement of the services contracted for or within such other time as
the Trust may allow, a list of the full names, addresses and places and dates
of birth of persons who will be employed by the Contractor in discharging
its obligations under the Contract. At least seven clear days prior to any
In any such case, the Contractor shall forthwith determine the employment
of such employee in connection with the purpose of the Contract and shall
not thereafter employ such person in connection therewith, or permit such
person to come to the said premises without the previous written consent of
the Trust, provided always that the Trust shall not in any case by under any
liability in respect of any claim made by the Contractor or any such
employee as aforesaid for wags or damages, whether for wrongful dismissal
or otherwise and the Contractor shall indemnify the Trust against every such
claim.
34.3 The Contractor shall be responsible for the good and proper conduct of the
persons employed by it in the cleaning of said premises. When the
Contractor is not personally in charge of the cleaning of the premises, the
Contractor shall ensure that a responsible representative is at all times
supervising the cleaning of the premises.
35.1 Contractors are to inspect the areas to be cleaned before submitting any
quotation. The submission of a quotation shall be deemed to be conclusive
evidence that such inspection has been carried out and that the Contractor
has satisfied itself as to the accuracy of the area to be cleaned mentioned in
the quotation form or specification and as to the state of repair and physical
condition of the area to be cleaned.
35.2 The Trust may at any time by notice in writing, vary the portions of the
premises to be cleaned under the Contract and in the event of such variation
the amount payable to the Contractor shall be varied by an amount agreed
upon between the Trust and the Contractor. In the event of agreement not
being reached, the Trust may forthwith terminate the Contract by notice in
writing to the Contractor without prejudice to the Trusts rights or remedies
under the Contract.
36.1 Within fourteen (14) days after the notice of acceptance of the quotation has
been given to the Contractor, the Contractor shall, if required by the terms
of such notification, provide a surety in a form approved by the Trust in the
amount of $12,000, to be held as security against due and proper
performance and completion of the Contract.
37. Damage
37.1 The Contractor will be held responsible for and will be required to
make good any loss or damage to property of the Trust which is
attributable to the Contractor’s negligence or the negligence of the
Contractor’s agents, servants or employees, or to the use by the
Contractor or his / her servants or employee of any material or method
or apparatus, in a manner not in accordance with the specification or
previously approved in writing by the Trust.
All damaged work shall be made good by the Contractor at his / her own
expense and to the satisfaction of the Trust.
38. General
38.2 No waiver by either party of any condition or any breach of the term,
covenant, agreement, representation or warranty under this agreement
whether by conduct or otherwise in any one or more instances shall be
deemed to be or construed as a further or continuing waiver of any such
condition or breach of any other term, covenant, agreement, representation
or warranty under this agreement.