ML520
ML520
ML520
MICROLINE ML520/521
MICROLINE
ML520/521
Printer Handbook
OKI and MICROLINE are registered trademarks of OKI Electric Industry Company, Ltd.,
OKISMART Paper Handling is a trademark and OKI OK! is a registered trademark of OKI
Electric Industry Company, LTD. IBM and PC are registered trademarks of International
Business Machines Corporation. Epson is a registered trademark of Seiko Epson Corp.
Lotus and 1-2-3 are registered trademarks of Lotus Development Corporation. Microsoft
and MS-DOS are registered trademarks and Windows is a trademark of Microsoft
Corporation. WordPerfect is a registered trademark of WordPerfect Corporation.
Important Safety Instructions
Your OKI printer has been carefully designed to give you years of safe, reliable performance.
As with all electrical equipment, however, there are a few basic precautions you should take
to avoid hurting yourself or damaging the unit:
• Read the setup and operating instructions in this manual carefully. Be sure to save it
for future reference.
• Read and follow all warning and instruction labels on the printer itself.
• Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or
aerosol cleaners.
• Place your printer on a firm, solid surface. If you put it on something unsteady, it
might fall and be damaged; if you place it on a soft surface, such as a rug, sofa, or bed,
the vents may be blocked, causing it to overheat.
• To protect your printer from overheating, make sure no openings on the printer are
blocked. Don’t put the printer on or near a heat source, such as a radiator or heat
register. If you put the printer in any kind of enclosure, make sure it is well ventilated.
• Do not use your printer near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the back of the printer.
If you’re not sure, check with your dealer or with your local power company.
• Your printer has a grounded plug as a safety feature, and it will only fit into a grounded
outlet. If you can’t plug it in, chances are you have a non-grounded outlet; contact an
electrician to have it replaced with a grounded outlet. Do not use an adapter to defeat
the grounding.
• To avoid damaging the power cord, don’t put anything on it or place it where it will be
walked on. If the cord becomes damaged or frayed, replace it immediately.
• If you’re using an extension cord or power strip with the printer, make sure that the
total of the amperes required by all the equipment on the extension is less than the
extension’s rating. Generally, the total ratings of all equipment plugged into any one
power line should not exceed 15 amperes. Don’t exceed this unless you know that the
power line your equipment is plugged into has a rating above 15 amperes.
• Aside from the routine maintenance described in this handbook, don’t try to service
the printer yourself; opening the cover may expose you to shocks or other hazards.
Don’t make any, adjustments other than those outlined in the manual - you might
cause damage requiring extensive repair work.
• If anything happens that indicates that your printer is not working properly or has
been damaged, unplug it immediately and follow the procedures in Chapter 5. These
are some of the things to look for:
Liquid has been spilled into the housing, or the printer has been exposed to water.
The printer has been dropped or its cabinet has been damaged.
The printer doesn’t function normally when you’re following the operating
instructions.
Contents
Introduction ...................................................................................................................... 1
Your new printer incorporates a 9-pin, “smart” printhead which automatically detects and
adjusts to the thickness of the paper you’re using-from single sheets to multi-part forms!
This eliminates the annoying need to fuss with changing the head gap lever every time you
need to switch to another type of paper.
• rear
gives you maximum flexibility in handling paper and maximum efficiency in getting the job
done. With the optional Cut Sheet Feeder installed, place your letterhead stationery in the
Cut Sheet Feeder bin and load continuous feed forms in the rear tractor feed: add the optional
bottom feed tractor, and feed in continuous multi-part forms, labels, or card stock from
below.
This handbook is designed to make it easy for you to set up and operate your MICROLINE
520/521 printer. Here’s how it’s organized:
• Chapter 1 (Installation) shows you how to get your printer ready to run and how to
connect it to your computer.
• Chapter 2 (Loading Paper) explains how to load paper for any of the four methods of
paper feed.
1
• Chapter 3 (Operation) describes how to control your printer from the front panel. It
also explains how to change the defaults, how to test your printer and how to use bar
codes.
• Chapter 4 (Working with Software) gives you information on selecting a driver and
installing your printer on popular software packages.
2 Introduction
Chapter 1: Installation
This chapter explains how to unpack and install your new printer.
Unpacking
Unpack your printer and make sure you have the following items. If you are missing any of
these items, contact your dealer immediately for a replacement.
• Printer
• Ribbon cartridge
• Power cord
3
2. Disengage carriage cover by lifting up on
ridged area at either end.
Carrige cover
4 Installation
2. Remove printhead shipping retainer
(leave cover open for installation of
ribbon).
Shipping retainer
Shipping
retainer
Knob
Making Connections
Connection with Computer
These instructions are for the standard parallel interface. Instructions for installation/
connection of a serial interface are included with the serial interface accessory. For more
information on the serial interface accessory, see Chapter 5.
6 Installation
➫ Pin assignments for both the parallel and the serial interfaces are listed in
Appendix E.
You must supply the cable for connecting your printer to your computer.
Interface port
Power cord
8 Installation
Chapter 2: Loading Paper
Your printer has provision for single-sheet paper feed from the top and for continuous-form
paper feed from the rear. You can also install options: the Cut Sheet Feeder, which holds a
stack of 100 sheets for feeding from the top and the Push and/or Pull Tractors for feeding
continuous-form labels, heavy card stock or multi-part forms from the bottom. See Chapter
5 for more information on these options.
The innovative, 9-pin, “smart” printhead in your printer automatically detects and adjusts to
the thickness of the paper you’re using-from single sheets to thick, multi-part forms!
Combined with multiple paper paths (top, rear, and bottom [optional]), this gives you
maximum flexibility in handling paper and maximum efficiency in getting the job done.
Because of the versatility of the printhead, you can use a wide variety of papers and forms:
Top Feed
• Single envelopes
—24-lb maximum
—6.5" to 9.5" wide
9
• Carbonless, multi-part forms
—Original, plus 5 copies
—9 to 11 lb
—Minimum 3" wide
• Continuous-feed envelopes
—24-lb maximum
—6.5" to 9.5" wide (envelope itself)
• Labels
—minimum 3" wide
—maximum 10" (ML520) or 16" (ML521)wide
10 Loading Paper
Loading Single-Sheet Paper
The single-sheet paper path is best for letterhead stationery, memos, and envelopes. We also
recommend it for printing graphs and charts because it provides the most accurate control of
the paper.
➫ If you have any continuous-form paper in the paper path, you must press the PARK
button on the front panel to remove it from the path before loading single sheets.
12 Loading Paper
5. Baseline for Top of Form (TOF) on paper
Baseline
is indicated by red line on clear plastic
paper shield.
14 Loading Paper
4. Locate tractors.
Tractors
16 Loading Paper
11. Baseline for top of Form (TOF) on paper
Baseline is indicated by red line on clear plastic
paper shield.
➫ These instructions assume that the optional top-mount pull tractor has been installed.
Using both the built-in push tractor and the optional pull tractor to feed in continuous-form
paper from the rear is particularly handy to provide greater control when you’re printing on
multi-part forms. However, please note that you cannot use the paper tear-off feature or the
paper park feature (see end of this chapter) when the optional pull tractor is installed.
Caution! To prevent jamming, labels should only be fed from the bottom!
18 Loading Paper
To load in rear-feed paper using both tractors:
Paper
Platen
knob
Tractor covers
20 Loading Paper
Bail arm down
8. Swing bail arm back down and snap it
in place.
Important! When you have the pull tractor installed, you can’t use the tear-off bar. Also,
do not use the paper park feature!-if you do, the paper will disengage from the pull tractor.
➫ These instructions assume that the optional bottom-feed push tractor has been
installed.
To load in continuous-form paper from the bottom using the bottom-feed push tractor:
Support legs
22 Loading Paper
4. Pull up on lock levers to release them.
Slide right tractor until positioned for
width of paper you’re installing. Keep left
Lock levers
tractor close to left side of printer to
ensure that paper contacts paper sensor
during loading.
24 Loading Paper
10. Push FF/LOAD button on control panel.
Paper will automatically feed into printer
and ALARM light will go out.
➫ These instructions assume that the optional Cut Sheet Feeder is installed.
26 Loading Paper
3. Move paper lever on printer to position
marked “TOP.”
Position
“TOP”
Lock lever
Position
“SET”
28 Loading Paper
10. Baseline for Top of Form (TOF) on paper
Baseline
is indicated by red line on clear plastic
paper shield.
➫ When the Cut Sheet Feeder is installed, you can still switch easily to continuous-form
rear-feed or bottom-feed paper (bottom-feed requires optional push tractor). To do
so, make sure that the continuous-form paper is loaded and that there are no single
sheets in the paper path (if necessary, press FF/LOAD button to remove sheet), then
move the paper lever to “REAR” or “BOT” position and press the FF/LOAD button. To
switch back, simply press the PARK button and move the paper lever to the position
labeled “TOP.”
Paper Handling
Your printer has several handy paper handling features:
• Tear
• Form Tear-off
• Paper Park
Tear Feature
When you’re using continuous forms with either the built-in rear-feed tractor or the optional
bottom-feed push tractor, you can use this feature to advance the forms up to the tear position
so you can easily tear off a printed sheet without wasting paper or readjusting the printer. To
do this, simply press the TEAR button on the front panel.
30 Loading Paper
➫ The tear feature can not be used when the optional pull tractor is installed.
The Forms Tear-off feature can be engaged to automatically move the paper up to the tear
position after the selected interval (500 milliseconds, one second, or two seconds). The page
will stay in the tear-off position until the printer receives data. It will then move down to the
initial printing position.
This feature is normally turned off. To activate it, enter the printer menu (see Menu Mode in
Chapter 3) and choose one of the intervals.
➫ Some programs, such as high resolution graphics packages, pause occasionally while
sending data to the printer. If the pause lasts more than the selected interval, the
paper will advance to the tear-off position until more data is received. No data will
be lost, but this extra paper movement can cause uneven print registration in graphics.
If you have this problem, use the menu to deactivate Forms Tear-off.
If you have continuous-form paper loaded and you wish to switch to another paper path,
first tear off the printed pages, then simply press the PARK button. The continuous-form
paper will immediately retract from the paper path.
To switch from continuous-form feed from the rear or bottom (optional push or pull
tractor installed) of the printer to single-sheet feed from the top:
3. Swing wire guide up into paper separator, then pivot separator to upright position.
To switch from top feed to continuous-form rear or bottom (optional push or pull
tractor installed) feed:
1. Make sure no sheet is in paper path (press FF/LOAD to remove single sheet from path).
2. Lower paper separator to continuous forms position and swing wire guide over onto
pull-up roller assembly.
4. Press FF/LOAD button. Continuous-form paper will advance into print position.
32 Loading Paper
Chapter 3: Operation
This chapter explains how to operate your printer. It also provides instructions on how to
change the default setteings and how to perform basic tasks, including selecting typeface/
print quality, selecting character pitch, testing your printer, and resetting Top of Form to the
factory default.
Control Panel
Your printer’s front panel lets you control paper feeding, customize your printer’s defaults
to your particular needs, and select print quality and character pitch.
33
The seven buttons to the left on your control panel are multi-function buttons. In routine
printer operation, they are used to manipulate the paper, but you can also use them to enter
and make changes in the printer’s program menu.
The PRINT QUALITY and CHARACTER PITCH sections at the right on the front panel
are used to select the quality and size of the printing. See “Performing Basic Tasks” later in
this chapter for information on how to use these buttons.
Important! The print quality and character pitch set by means of the front panel can be
overridden by commands sent by the commercial software package from which you’re
printing a document. If you run into this problem, see Chapter 5 for information on how to
correct it.
34 Operation
Print Mode
In its normal operating state, your printer’s front panel is in the Print Mode.
Indicator Lights
In the Print Mode, your printer has the following lights to indicate its status:
2. SEL light: Glows when printer is selected, ready to receive data. Flashes when printer
is in Print Suppress mode. Goes out when printer is deselected (can’t receive data).
3. ALARM light: Glows when error condition exists, such as out of paper or paper jam.
Also glows when paper lever is set to wrong position.
Important! If the ALARM light is blinking, an unrecoverable error condition exists. Try
turning the printer off, then on again; if the light is still flashing, contact your service dealer
(see Chapter 5 for more information on obtaining service).
4. QUIET light: Glows when printer is in QUIET state (printer selected or deselected).
When the printer is selected (SEL light on), only the functions marked at the top of the bank
of buttons are in effect: SEL, LF, FF/ LOAD, TEAR, PARK, and QUIET. When the printer
is deselected (SEL light off), the functions marked at the bottom of the buttons (MENU,
Micro Feed Down, Micro Feed Up, TOF) can be accessed by means of the SHIFT button.
Most buttons also have a different function if they are pressed while the printer is being
turned on.
➫ The PRINT QUALITY and CHARACTER PITCH buttons are discussed under “Performing
Basic Tasks,” later in this chapter.
36 Operation
Summary of Front Panel Button Functions
Button Function
SEL Print Mode: Selects/ deselects printer. Resets
paper out or paper jam alarm. Ends Font or
Rolling ASCII test.
Menu Mode: Resets paper out alarm.
CSF Installed: Same as Print Mode.
Held on Power Up: Activates Menu Mode.
SEL + SHIFT Print Mode: Activates Menu Mode,
Menu Mode: Exits Menu Mode.
CSF Installed: Same as Print Mode.
SHIFT Print Mode: Printer deselected, used with LF
or FF/ LOAD or QUIET button to set TOF
(see page 13).
SHIFT + RESET Print Mode Clears paper jam alarm
LF Print Mode: Advances paper up one line:
hold for repetitive line feeds.
Menu Mode: Advances to next Group in
Menu.
CSF Installed: Inserts/ejects paper.
Held on Power Up: Activates Font Test (see
page 50).
LF + SHIFT Print Mode: Printer deseleted, moves TOF
setting up on page. Menu Mode: Goes back to
previous Group in Menu.
CSF Installed: Inserts/ejects paper.
Held on Power Up: Activates Font Test (see
page 50).
38 Operation
Button Function
PRINT QUALITY Print Mode: Selects HSD, UTILITY, or NLQ
mode.
CSF Installed: Same as Print Mode.
PRINT QUALITY + Print Mode: Not applicable.
SHIFT Menu Mode: Prints all Menu settings,
regardless of emulation and of options
engaged.
CHARACTER PITCH Print Mode: Selects 10, 12, 15, 17, 20 cpi or
proportional character pitch, sequentially.
CSF instailed: Same as Print Mode.
Combinations of Buttons
The SEL, LF, FF/ LOAD, TEAR, PARK and QUIET buttons can also be used in various
combinations on power up to perform different functions, as detailed in the table below.
Action Press
Select/ deselect printer. SEL
Select Print Quality. PRINT QUALITY
Select pitch. CHARACTER PITCH/RESET
Engage/ disengage Hexadecimal To engage: SEL + FF/LOAD.
Dump mode To disengage: turn printer off.
Engage/ disengage Menu Mode. SEL + SHIFT
Engage/ disengage Quiet Mode. QUIET
Load in paper. FF/LOAD
Park continuous form paper. PARK
Advance paper down one line. LF
Set Top of Form. Higher up: SHIFT + LF
Lower: SHIFT + FF/LOAD
Start Rolling ASCII Test. QUIET, while turning printer on. (To
stop test, press SEL button.)
Start Font Test. LF, while turning printer on. (To stop
test, press SEL button.)
Reset to factory defaults. FF/LOAD + TEAR
Reset Paper Out Alarm. In Print Mode: press SEL + SHIFT,
then press SEL
40 Operation
Menu Mode
When your printer is in the Menu Mode, you can use the front panel controls to change the
defaults for the printer parameters, including emulation, page length, line spacing, typeface,
pitch, etc. For example, you might want to change the page length to 14 inches if you’re
printing on legal-size documents, or to 3 inches if you’re printing on labels or small cards.
To place your printer in the Menu Mode, hold the SHIFT button while pressing the SEL
button (printer either selected or deselected). The MENU light will come on and, if the
printer was selected, the SEL light will go out.
To exit the Menu Mode, hold the SHIFT button and press the SEL button. The MENU light
will go out and the SEL light will come on.
The menu is made up of groups of parameters. Within each group is a list of items and each
of those items has several possible settings. Here’s a sample Menu printout. The first column
lists the groups; the second, items; the third, settings:
42 Operation
Summary of Menu Settings
The table below details the entries in the printer Menu as it comes from the factory. The
defaults are in bold face italic type.
Other entries will appear in the Menu depending on what options you have installed and
what emulation is engaged.
For a complete listing of all the available Menu selections, along with explanations for
each setting, see Appendix B.
44 Operation
Group Item Setting
Set-Up Graphics Uni-directional, bi-directional
Receive Buffer Size 64K, 1 Line, 32K
Paper Out Override No, Yes
Print Registration 0, 0.05 mm Left, 0.10 mm Left,
0.15 mm Left, 0.20 mm Left,
0.25 mm Left, 0.25 mm Right,
0.20 mm Right, 0.15 mm Right,
0.10 mm Right, 0.05 mm Right
Operator Panel Full Operation,
Function Limited Operation
Reset Inhibit No, Yes
Print Suppress Effective Yes, No
Auto LF No, Yes
Auto CR No, Yes
SI Select Pitch (10 CPI) 17.1 CPI, 15 CPI
SI Select Pitch (12 CPI) 20 CPI, 12 CPI
Time Out Print Valid, Invalid
Auto Select No, Yes
Printhead Gap Adjust 0, 1, +1
Parallel I/ F I-Prime Buffer Print, Buffer Clear,
Invalid
Pin 18 +5V, Open
In the Menu Mode, the following lights indicate your printer’s status:
46 Operation
Here is a summary of the buttons active in the Menu Mode:
1. GROUP button: Press to scan through groups of listings. Each time you press the
GROUP button, a line will print, showing the next group in the Menu. To go back one
group, hold the SHIFT button while pressing the GROUP button.
2. ITEM button: Press to scan through items for a particular group. Each time you press
the ITEM button a line will print, showing the next item within the group. To go back
one item, hold the SHIFT button while pressing the ITEM button.
3. SET button: Press to change setting for the item. Each time you press the SET button,
a line will print across the page showing the next setting for that item. Keep pressing the
button until the setting you wish to engage appears. To go back one setting, hold the
SHIFT button while pressing the SET button.
4. PRINT button: Press to print out listing of current settings for each item, group by
group.
To reset your printer Menu to the factory settings, turn the printer off, then hold the SEL and
LF buttons while turning it back on again.
Your printer allows you to select from three print qualities: utility, near letter quality (NLQ),
and high speed draft (HSD). Utility printing, in Gothic, is the default, designed for preparing
rough drafts or internal correspondence. NLQ printing, in Courier or Gothic (depending on
MENU setting), gives you sharp, crisp characters for correspondence and important final
documents that require a polished appearance. HSD printing, in Gothic, gives the fastest
printing, but with the poorest quality.
To select the print quality you want, press the PRINT QUALITY button successively until
the light underneath the print quality you wish to engage is lit.
➫ Your printer also prints any of eight different bar codes accessible through printer
commands. For more information on bar codes, see the end of this chapter.
48 Operation
Selecting Character Pitch
The character pitch determines the width of the individual characters and is measured in
characters per inch (cpi). To select the character pitch, press the CHARACTER
PITCH button successively until the light underneath the pitch you wish to engage is lit. In
the Epson and IBM emulations, the choices are 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, or
Proportional. In the MICROLINE emulation, the choices are 10 cpi, 12 cpi, 15 cpi, 17 cpi,
or 20 cpi, either non-proportional or proportional: proportional is selected when both the
light under the desired cpi and the light under “Prop” are lit.
1. Be sure printer is deselected (SEL light out). If not, press SEL button.
➫ If the SI command is received from your, software, the character pitch selected on the
control panel will be overridden by the SI command.
Typeface Spacing
NLQ Courier 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, Proportional
NLQ Letter Gothic 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, Proportional
Utility (Gothic) 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, Proportional
High Speed Draft 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi
(Gothic)
Bar Code Code 39, UPC A, UPC E, EAN 8, EAN 13,
Interleaved 2 of 5, Code 128, Postnet
Your printer has three tests you can run: the Font Test, the Rolling ASCII Test, and the
Hexadecimal Dump Test.
Font Test
The Font Test provides a printout containing samples of available typefaces. Here’s a portion
of a Font Test printout:
50 Operation
To run the Font Test:
3. Hold LF button for several seconds while turning printer on. (If printer simply turns on
without starting to print, you didn’t hold down LF button long enough.)
Caution! For wide carriage Model 521, be sure you have wide paper loaded!
3. Hold QUIET button for several seconds while turning printer on. (If printer simply
turns on without starting to print, you didn’t hold down QUIET button long enough.)
If you want to test the data your computer is sending to the printer, you can place the printer
in the Hexadecimal Dump Mode. When the printer is in the Hex Dump Mode, all data
received, including text and printer commands, will be printed in both hexadecimal and
ASCII format.
52 Operation
To engage the Hexadecimal Dump Mode:
2. Turnoff printer.
3. Hold SEL and FF/LOAD buttons for several seconds while turning on printer.
The printer will print the line “Hex Data Dump” and be ready to receive data in the
Hexadecimal Dump Mode. To run the test, simply send data to the printer while it is in the
Hexadecimal Dump Mode.
When you’re done, you can exit the Hexadecimal Dump Mode by either pressing the SEL
button or by turning the printer off, then on again.
2. Hold down QUIET and PARK buttons while turning printer back on.
• UPCA
• UPCE
• EAN 8
• EAN13
• Code 39
• Code 128
• Interleaved 2 of 5
• Postnet
Here is a brief explanation of each of the available bar codes, along with a sample printout
for each one.
UPC (Universal Product Code) bar coding is used in the supermarket industry. UPC A coding
contains ten digits: the first five digits represent the manufacturer, the second five digits
identify the product.
UPCE
UPC E bar coding is a six-digit variation of UPC A, used for labeling small items.
54 Operation
EAN 8
EAN (European Article Numbering) bar coding is a variation of UPC coding. EAN 8 encodes
eight digits.
EAN 13
EAN 13 encodes 13 digits and contains the same number of bars as UPC A. The thirteenth
digit combined with the twelfth digit provides a code representing a country.
Code 39
Also known as 3 of 9 Code, Code 39 is used in non-retail applications. Each character has
five bars and four spaces. Code patterns have been developed for 44 different alphabetic,
numeric and graphic characters.
Code 128 has 106 different characters, each of which can have any one of three different
meanings depending on which code set (A, B, or C) is engaged. A special code at the beginning
indicates which set is engaged: three shift codes are also available for use within the bar
code to indicate a change in the code set engaged, as required.
Interleaved 2 of 5
Interleaved 2 of 5 bar coding is used mainly in the distribution industry. Two digits are
encoded: one in the bars and one in the spaces.
Postnet
Postnet bar coding is used by the U.S. Post Office for sorting mail by automated equipment.
It incorporates a coding system using five bars and four spaces for each digit.
56 Operation
Chapter 4: Working with Software
This chapter covers the fundamentals of setting up commercial software packages for use
with your printer. Be sure to read your software documentation carefully for more details.
Basic Terminology
Before we start, let’s examine a few terms with which you may not be familiar.
Printer Commands
➫ If you’re using commercial software with an appropriate printer driver (see “Printer Drivers”
below), the printer commands will normally be sent to the printer by your software and you
won’t even need to think about them.
Printer commands are signals sent by your PC to the printer which guide and control its
operation. Printer commands tell the printer what character pitch to use, what font to use,
what margins to use, whether to use single or double spacing, when to engage/ disengage
double width or double height printing, etc.
Printer commands can be sent in decimal, ASCII, or hexadecimal form. The values (decimal/
ASCII/hexadecimal) for each type of command depend on which emulation is active (see
Appendix C for a listing of printer commands for each emulation).
With only a few exceptions, printer commands begin with the ESC character, decimal 27
(hexadecimal 1B), which serves as a signal to the printer that what follows is to be interpreted
as a command rather than just a string of characters. Some printer commands expect you to
supply a numerical value, representing tab stops, line spacing, etc.
57
Emulations
In order to eliminate hundreds of different sets of printer commands, most printers emulate,
or imitate, one of several general printers; i.e., they accept all of that printer’s commands
and behave as though they were the emulated printer.
• Epson FX
• Oki Microline
Printer Drivers
Compatible Printer Drivers (DOS)
Many of the software packages you use will contain drivers 100% compatible with your
printer. For older software, however, it may be necessary to select a driver that functions
nearly the same as a driver specifically designed for your printer. This generally means that
you will be selecting a driver that provides commands to access most, but not all of the
available functions; however, the commands that are available will perform properly with
your printer.
The table below summarizes the various drivers that will work with your printer. They are
listed in order by decreasing compatibility as you go down the list: select one from as high
up on the list as possible, based on what is available from among the drivers supplied with
your software. If you don’t see one from near the top of the list, give the software manufacturer
a call to see if they have added any drivers to those supplied when you purchased your
software. Software manufacturers are constantly updating their lists of drivers to keep up
with the printer market and they may very well have one which will give maximum
compatibility with your printer.
Because there are some differences in characteristics such as speed or access to various
features, you may wish to experiment with several different drivers. If you must select
a driver that is not listed in the table, be sure to check it thoroughly for print features
such as boldface, underline and changes in pitch. Don’t be surprised if boldfaced items
are printed twice, underlines are misplaced, wide spaces are left between lines or the
printer behaves chaotically (turn off the printer if the latter occurs). These are all characteristics
of an incompatible driver selection.
To use this printer on a Windows operating system, install the Windows printer driver, that
is on the Printer Software CD-ROM provided with your printer, on your computer.
For information about which Windows systems are compatible with the printer drivers on
the Printer Software CD-ROM and the installation procedure open the Readme file on the
Printer Software CD-ROM.
This chapter provides solutions to some common printer problems and explains the routine
maintenance procedures that will help keep your printer in tip-top operating condition. It
also tells you how to order parts, consumables and accessories, and provides information on
obtaining service for your printer. You will find your printer’s warranty at the back of this
Printer Handbook.
Problem Solving
What if ...
The printer may not be plugged in. Check the power cord connection to the outlet and to
your printer. If you’re using a power strip, make sure it’s turned on. Check to be sure that the
fuse hasn’t blown or that the circuit breaker hasn’t tripped.
... the printer doesn’t print when the computer sends data?
The printer may be deselected. If the SEL light is out, press the SEL button to select the
printer.
The printer cable may not be securely connected. Check the cable to be sure that it is properly
connected to both the PC and the printer.
If you have installed the serial I/F board, check to be sure that the board is firmly seated in
the printer.
61
... I’m getting strange symbols, incorrect fonts, etc., when I try to print a document?
The printer driver you have engaged does not agree with the emulation selected for your
printer.
To check the emulation selected, first make sure paper is loaded, then press the SEL and
SHIFT buttons simultaneously to enter the MENU on your printer. Next, press the GROUP
button: this will print the emulation selected.
If the emulation is not the one you want to use, press the SET button to change it to the one
you want before exiting the MENU (to exit, press SEL and SHIFT buttons).
If the emulation is correct, check your software documentation on how to select a printer
driver, then check to be sure that you have selected one of the drivers listed for that emulation
on page 59). The closer the driver is to the top of the list, the more compatible it will be with
your printer. If your software doesn’t have any of the indicated drivers available, check with
the software manufacturer to see if they have added any additional drivers since you purchased
your software.
If you have embedded any printer commands in your software, check to be sure that you
entered them correctly.
... I’ve installed a brand new ribbon and the printing is smeared and streaked?
The plastic shield on the ribbon is either loose or missing. The shield must be left on the
ribbon when you are installing the cartridge. To remedy this situation, move the printhead to
the center of the platen (careful–printhead may be HOT!) and lift off the ribbon cartridge.
Check the ribbon shield. If it’s loose, secure it in place properly. If it’s missing, locate it and
reinstall it.
... I see printing on the right side of the page which is lighter or darker than the rest of
the print?
Although the printer automatically sets the head gap, it sometimes may need a minor
adjustment. To make this adjustment, enter the printer MENU (press SEL and SHIFT buttons
simultaneously) and change the setting for Printhead Gap Adjust under the Setup group as
follows:
1. Press GROUP button until Setup group prints.
2. Press ITEM button until Printhead Gap appears.
... the Alarm light is on and the Character Pitch 15 light is flashing?
This indicates a paper loading error. To stop the flashing light, press the SEL button. Before
trying to load paper in again, check to be sure that you have the paper lever in the correct
position (BOT, TOP, REAR) for the path you’re using.
Caution! Always turn the printer off before you turn the platen knob!
If the paper lever is in the correct position and you’re using rear feed, lift up the paper
separator and check to be sure that the paper is properly on the tractors and has not jammed
up somehow.
If the paper lever is in the correct position and you’re using the optional bottom-feed push
tractor, check the bottom tractor unit to be sure that the paper is properly on the tractors and
has not jammed up before entering the printer.
Once the paper is correctly loaded, press and release the SEL button, then hold the SHIFT
button and press the RESET (Character Pitch) button.
... I need to load paper, but the Alarm light is not on?
If the Alarm light is off, the printer thinks it has paper loaded. To correct this problem, press
and release the SEL button, then hold the SHIFT button and press the RESET (Character
Pitch) button. The Alarm light will come on and you’ll be able to load paper.
... my word processor files don’t print the way I have the MENU and front panel set?
Before sending a file to the printer, many word processors send either an “initialization
string” or an I-Prime signal to the printer.
The initialization string contains codes that reset the printer to a default set of features:
otherwise the printer might accidentally print using features set for a previous job.
These codes will override panel or MENU settings. To set your printer to ignore the
reset code, enter the printer MENU (hold SHIFT button while pressing SEL/MENU
button) and change the Reset Inhibit item (in the Set-Up group) to Yes. Please note that
The I-Prime signal is sent over the parallel interface (pin 31) and will automatically override
any settings you have made using the front panel buttons. To eliminate this problem, enter
the program MENU (hold SHIFT button while pressing SEL/ MENU button) and change
the I-Prime item (in the Parallel I/F group) to Invalid.
... the Print Quality and Character Pitch buttons on the front panel won’t work?
The Operator Panel Function item on the printer MENU can be used to disable these buttons.
If the printer is part of a customized system or if it is used by a number of people, the system
manager may have used this option to make sure the printer is always set properly.
In cold, dry weather, static charges can build up on continuous-form paper. This can make
the paper cling to the paper separator. If you have this problem during high-volume printing
jobs, try moving the single sheet paper guides on the separator together so that the paper
rests on the guides rather than on the separator itself.
Maintenance
This section explains how to change ribbons, clear paper jams and clean your printer.
When replacing the ribbon, be sure to use only ribbons specifically for use with
MICROLINE 520/521 printers. For best results, use genuine OKI ribbons.
Knob
Caution! Always turn the printer off before you turn the platen knob!
2. Turn platen knob to back paper out of printer. Remove any ripped pieces of paper.
3. Reload paper, turn printer back on and press FF/ LOAD button.
If your paper keeps jamming, the chances are excellent that you have bits of paper stuck in
the paper path. To eliminate this problem:
Open tracstors
You should clean the printer every six months (or after about 300 hours of operation).
To do this:
Accessories
You can add even more flexibility to your printer by means of the following optional
accessories.
Serial Interface
Replacement Part
Access Cover, Model 520
Access Cover, Model 521
AC Cord
Pull-up Roller Assembly,
ML520
Pull-up Roller Assembly,
ML521
Platen Knob
Printhead
Ribbon, Black
Manual
Printer Manual
Maintenance Manual
Print Speed
Mode Characters per second at 10 Cpi
High Speed Draft (HSD) 433
Utility 325
Near Letter Quality (NLQ) 81
77
Emulations
Epson FX, IBM Proprinter, OKI Microline
co-resident
Graphics Resolution:
Epson/IBM Single Density: 144 × 240 dpi
Emulations Double Density: 120 × 144 dpi
Quadruple Density: 72 × 120 dpi
MICROLINE Single Density: 144 × 288 dpi
Emulation Double Density: 144 × 144 dpi
Quadruple Density: 72 × 72 dpi
Resident Fonts
Near Letter Quality Courier, Gothic
Utility Gothic
High Speed Draft Gothic
Bar Code: Code 39, UPC A, UPC E, EAN 8, EAN 13,
Interleaved 2 of 5, Code 128, Postnet
Reliability
Mean Time Between 6000 hours at 25% duty cycle and 35%
Failures (MTBF) page density
Mean Time to Repair 15 minutes
(MTTR)
Printhead life 200 million characters average in 10 cpi
utility mode at 25% duty and 35% page
density
Ribbon Life (on average, 4 million characters
10 cpi utility)
78 Appendix A: Specifications
Paper Specifications
Width
Minimum 3"
Maximum Model 520: 10"
Model 521:16"
Weight 12 to 24 lb.
Thickness
Rear feed 0.014" (0.36 mm)
Bottom feed 0.017" (0.44 mm)
80 Appendix A: Specifications
Appendix B: Menu Selections
The menu selections for your printer are summarized below. Factory defaults are indicated
in bold face italic. Explanations for each item follow the table.
➫ The table below summarizes all possible menu settings available with your printer.
Which of these you will actually see when you are working in the Menu depends on
the active emulation and on the options installed.
81
Group Item Settings
Rear Feed Line Spacing 6 LPI, 8 LPI
7 or 8 Bit Graphics‡ 8, 7
These explanations are in alphabetical sequence to make it easier to look them up. Many of
the items will appear only with optional equipment installed, as noted below. You will find
the items Line Spacing, Fom Tear-Off, Skip Over Perforation, Page Length, and Gap Control
appearing several times in the menu (once for each paper path).
Auto CR. IBM mode only. No (factory default) or Yes. Choose Yes to make your printer
automatically perform a carriage return when a LF is received at the end of the line.
Auto LF. No (factory default) or Yes. Change to Yes if your printer overprints. Keep this set
to No if your software adds a line feed when a carriage return is received at the end of a line.
If your printout is consistently double spaced, set this item to No.
Auto Select. No (factory default) or Yes. Determines whether or not your printer will
automatically be selected after you load in paper. With the factory default (No) engaged, the
printer will be deselected so that you can set the Top of Form. If you always use the same
Top of Form setting, change this setting to Yes so that you don’t have to press the SEL
button to select the printer after loading paper.
Auto Feed XT. Epson mode only. Invalid (factory default) or Valid. In the Epson emulation,
the XT signal on pin 14 of the parallel interface can control automatic line feed. Some
interface cables are wired in such a way that automatic line feed is always in effect; the Auto
Feed XT item eliminates this potential problem. The factory setting causes the printer to
ignore this signal; if your system uses pin 14 to control automatic line feed, change the
setting to Valid.
Baud Rate. Appears only if optional Serial Interface is installed. Range from 19,200 to 300
bps: factory setting, 9600 bps. This item sets the transmission rate for the system.
Bottom Margin. Valid (factory default) or Invalid. Sets whether or not the printer will
ignore the bottom margin setting. Change the setting to Invalid if you want printer to ignore
the bottom margin setting. Be careful if you use this feature: it lets the printer continue
printing when there’s no more paper, which can cause loss of data and may damage the
printhead.
Character Sets
Select IBM Character Set I ESC 7 27 55 1B 37
91
IBM Function ASCII Code Decimal Code Hexadecimal Code
Select Code Page ESC [ T Ln Hn 0 0 27 91 84 Ln Hn 0 0 lB 5B 54 Ln Hn 0 0
Hcp Lcp 0 Hcp Lcp 0 Hcp Lcp 0
Character Size/Spacing
Italics On ESC % G 27 37 71 1B 25 47
Underline On ESC - 1 27 45 1 1B 2D 01
Overscore On ESC _ 1 27 95 1 1B 5F 01
Custom Characters
Graphics
Backspace BS 8 08
Carriage Return CR 13 0D
Horizontal Tab HT 9 09
Vertical Control
Form Feed FF 12 0C
Line Feed LF 10 0A
Vertical Tab VT 11 0B
Miscellaneous
Cancel CAN 24 18
†OKI-Unique command
Select Bar Code Type and ESC DLE A m n1 ... 27 16 65 m n1 ... n8 1B 10 41 m n1 ... n8
Size† n8
Character Sets
Character Style
Italics On ESC 4 27 52 1B 34
Underline On ESC - 1 27 45 1 1B 2D 01
Custom Characters
Graphics
Horizontal Control
Backspace BS 8 08
Carriage Return CR 13 0D
Horizontal Tab HT 9 09
Vertical Control
Form Feed FF 12 0C
Line Feed LF 10 0A
Justification
†OKI-Unique command
Select Bar Code Type and ESC DLE A m n1 ... 271665 m n1 ... n8 lB 1041 m n1 ... n8
Size n8
Character Sets
Character Size/Spacing
Character Style
Italics On ESC ! / 27 33 47 1B 21 2F
Underline On ESC C 27 67 1B 43
Custom Characters
Graphics
Horizontal Control
Backspace BS 8 08
Carriage Return CR 13 0D
Horizontal Tab HT 9 09
Vertical Control
Form Feed FF 12 0C
Vertical Tab VT 11 0B
Set Vertical Tab Channels DC4 SP...SP n 20 32...32 n 32...32 14 20...20 n 20...20 3F
SP...SP? 63
Miscellaneous
Cancel CAN 24 18
107
Lower ASCII Character Sets (continued)
* 50 mA maximum
123
Pin Assignments for Serial Interface Signals
Computer Printer
PG 1 1 PG
TD 2 3 RD
RD 3 2 TD
CTS 5 11 SSD
DSR 6 20 DTR
6 DSR
SG 7 7 SG
4 RTS
5 CTS
Computer Printer
RD 2 2 TD
TD 3 3 RD
SG 5 7 SG
DSR 6 20 DTR
6 DSR
CTS 8 11 SSD
4 RTS
5 CTS
MICROLINE ML520/521
MICROLINE
ML520/521
Printer Handbook