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    TP-Link VR500v Quick Setup (Celcom-TM) v1.1

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    jumanjimd
    The document provides guidelines for installing and configuring a TP-Link Archer VR500v router for Celcom home fibre service. It outlines the product features and ports. It then describes how to connect the router, perform initial configuration through the web interface, set up internet and phone service, and troubleshoot basic issues. Setup involves selecting the Celcom service profile, entering account credentials, and configuring wireless settings. Basic troubleshooting covers checking internet and phone connection settings.

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    © All Rights Reserved
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    TP-Link VR500v Quick Setup (Celcom-TM) v1.1

    Uploaded by

    jumanjimd
    3K views29 pages
    The document provides guidelines for installing and configuring a TP-Link Archer VR500v router for Celcom home fibre service. It outlines the product features and ports. It then describes how to connect the router, perform initial configuration through the web interface, set up internet and phone service, and troubleshoot basic issues. Setup involves selecting the Celcom service profile, entering account credentials, and configuring wireless settings. Basic troubleshooting covers checking internet and phone connection settings.

    Original Description:

    CTS RGW

    Original Title

    TP-Link VR500v Quick Setup (Celcom-TM) v1.1

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    The document provides guidelines for installing and configuring a TP-Link Archer VR500v router for Celcom home fibre service. It outlines the product features and ports. It then describes how to connect the router, perform initial configuration through the web interface, set up internet and phone service, and troubleshoot basic issues. Setup involves selecting the Celcom service profile, entering account credentials, and configuring wireless settings. Basic troubleshooting covers checking internet and phone connection settings.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    3K views29 pages

    TP-Link VR500v Quick Setup (Celcom-TM) v1.1

    Uploaded by

    jumanjimd
    The document provides guidelines for installing and configuring a TP-Link Archer VR500v router for Celcom home fibre service. It outlines the product features and ports. It then describes how to connect the router, perform initial configuration through the web interface, set up internet and phone service, and troubleshoot basic issues. Setup involves selecting the Celcom service profile, entering account credentials, and configuring wireless settings. Basic troubleshooting covers checking internet and phone connection settings.

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    Celcom Home Fibre Installer

    Guidelines
    RGW TP-Link Archer VR500v Quick Setup
    Celcom-TM (Retail)
    PRODUCT OVERVIEW
    TP-Link
    Archer VR500v

    • Superfast Wi-Fi – 300Mbps (2.4GHz) and 867Mbps


    (5GHz) speeds, are ideal for online gaming, HD
    streaming, and large file downloads.

    • Superior Range – Two fixed antennas provide stable


    wireless connections and optimal coverage.

    • Versatile Connectivity – With DSL, EWAN, and USB


    ports, the Archer VR500v is fully compatible with DSL
    connections, fiber/cable access and 3G/4G USB
    dongles.
    Front View Side View
    WLAN/WPS button Phone (RJ11) Ports

    Gigabit (RJ45) LAN


    Power Port
    Ports

    Gigabit (RJ45) WAN


    Power ON/OFF Button
    Port

    Reset button DSL Port

    Back View
    Firmware Upgrade
    Firmware Upgrade
    Click Advanced > System Tools > Firmware Upgrade > Local Upgrade then click ‘Browse’ to select the
    file at the destination folder. Click ‘Open’ then click ‘Upgrade’.

    Download Here!

    http://bit.ly/VR500v180326

    After Firmware successfully upgraded, please perform Factory Default Restore before you start
    configure the RGW. To perform this activity, click Advanced > System Tools > Backup & Restore >
    Factory Default Restore then click ‘Factory Restore’ button.
    Celcom Service Setup
    (Quick setup) - Retail
    Setup Diagram

    or

    FWS/DSL
    BTU/ONT

    ETHERNET Cable

    1. Connect the BTU/ONT device to the WAN Port.

    2. Connect the DECT Phone or fax machine (if any) to the PHONE 1 or PHONE 2 port.

    3. Plug in the power adaptor than push the Power button to turning ON the RGW.

    4. Verify that the following LEDs turn stable before


    continuing with the configuration.
    Configuration

    Wired connection

    Or

    Wireless connection

    1. Connect your computer to the RGW via wired or wireless connection.


    Configuration
    2. Connect your RGW to the internet.
    2.1 Launch the web browser then key in URL http://tplinkmodem.net or 192.168.1.1

    or

    2.2 Key in the Username and Password then click ‘Log In’

    For Installer For Normal User/Customer


    Username: admin Username: customer
    Password: celcom123
    Password: c3lc0msuper
    Configuration

    3. Select Quick Setup and follow the step-by-step instructions


    Configuration

    4. Select Internet Service Mode: Celcom2 and Internet Service Type: Celcom 2 Home
    then click ‘Next’
    Configuration
    5. Key in the Username, Password and Confirm Password as per details given in your Work Order
    then click ‘Next’
    Configuration
    6. Key in the Phone Number, Authentication ID and Password as per details given in your
    Work Order then click ‘Next’

    * Notes
    Phone Number: +60xxxxxxxxx
    Authentication ID: +60xxxxxxxxx@celcomhome.my
    Configuration
    7. You can change the default SSID and password as preferred by the customer then click ‘Next’.
    After RGW successfully rebooted, please reconnect the device by using the new SSID and
    Password.

    Example
    Configuration
    8. Please choose your current connection then click ‘Next’
    Configuration
    9. Click ’Finish’ for the configuration to take effect.
    Configuration
    Once completed, the page as below will be appeared for HSI

    After rebooted, it will takes around 2


    minutes to establish the internet
    connection. The ‘tick’ icon mean
    the internet service is ‘UP’.

    Once the internet status showing


    correctly ‘IP Address’ and ‘DNS
    Server’, mean you can enjoy already
    the internet service.
    Configuration
    To verify the Phone (VoBB) connection, please go to Basic > Telephony > Telephone Numbers then
    check the Status
    Configuration
    Now

    Means, both services (HSI & VoBB) should be working fine !


    Basic Troubleshooting
    Basic Troubleshooting - HSI
    How about if
    Basic Troubleshooting - HSI
    Click Basic > Internet and check all details in the Internet Connection Setup box. Other than Username
    and Password, please ensure:
    i. VLAN ID (enable) = tick
    ii. VLAN ID (1-4904) = 623
    iii. Internet Connection Type = PPPoE
    After checking all the details, please click ‘Save’
    Basic Troubleshooting - VoBB
    How about if
    Basic Troubleshooting - VoBB
    Click Basic > Telephony > Telephone Numbers then click the at the Modify column.
    After checking all the details, please click ‘Save’
    Change WiFi SSID & Password
    Change WiFi SSID
    To change the WiFi SSID or Password, please click Basic > Wireless > Wireless Settings. Key in all the
    details that you want to changes then click ‘Save’
    THANK YOU
    NO part of this presentation may be circulated, quoted, or reproduced for distribution
    without the prior written consent of Celcom AXIATA Berhad. The information contained in
    this presentation is proprietary and is for Celcom AXIATA Berhad’s Internal Use.
    The information is not meant to be comprehensive and any material contained in this
    presentation is provided "As-is" and without warranties of any kind; either expressed or
    implied for the fullest extent permissible pursuant to the applicable Malaysian Law(s).

    Version 1.1
    9 Aug 2019

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